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Are you passionate about inspiring people to support a great cause?
As a Public Fundraising Assistant, you’ll help deliver engaging face-to-face and telephone fundraising campaigns to grow Dogs Trust’s supporter base. Working in our Public Fundraising team, you’ll play a key role in helping us care for thousands of dogs across the UK.
What does this role do?
As a Public Fundraising Assistant, you will:
- respond to public enquiries, complaints, and donation updates related to face-to-face fundraising, ensuring all communications reflect the Dogs Trust brand, tone, and procedures.
- liaise with fundraising agencies to monitor campaign performance, resolve incidents or complaints, and ensure all campaign requirements are met.
- support quality assurance by reviewing mystery shop reports, visiting fundraising sites or agencies, and providing feedback to improve performance.
- assist with administrative and campaign support tasks, including managing fundraising materials, handling database queries, and helping with copy and proofing when required.
This role is being offered as a fixed term, family leave cover contract until December 2026. Interviews are provisionally scheduled for 22nd May 2026, and will take place on Teams.
Could this be you?
To be successful in this role, you'll need exceptional attention to detail, strong organisational skills, and the ability to communicate clearly and diplomatically with a wide range of people. Confident on the phone and in writing, you’ll handle enquiries with professionalism and empathy. Proactive, team-focused, and committed to the aims and values of Dogs Trust, you’ll help ensure our fundraising runs smoothly and effectively.
About Dogs Trust
We love dogs. That’s why we do whatever we can to make sure every four-legged friend gets the love they deserve. We’ll never put a healthy dog down, so our work is focused on helping dogs in need, supporting owners every step of the walk, and creating a better world for dogs in the future. It’s what we’ve been doing since 1891 and how we’ve grown to become the UK’s leading dog charity, helping 12,000 loyal friends find their forever homes every year.
To apply for this position please click the APPLY NOW button. Our application process requires you submit a personal statement explaining your interest and suitability for the role.
Dogs are incredibly diverse, much like the humans that love them! At Dogs Trust we value diversity, and we're committed to fostering an inclusive culture. We actively encourage applications from people of all backgrounds, abilities, and cultures and believe that a diverse workforce helps us to achieve our mission. Our colleague networks give our people a voice, acting as vehicles for real and meaningful change within Dogs Trust. We truly want to see every candidate shine throughout the entire job application process, interview stages, and during their time with us. If there's anything on your mind or any adjustments you may need, don't hesitate to reach out to us. We're here to support you every step of the way.
Thank you!
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
The Shakespeare Hospice is looking for an enthusiastic and highly organised Fundraising Assistant to join our Income Generation team and play a central role in supporting the Hospice’s fundraising activity.
This role is the first point of contact for many of our supporters, helping to ensure every interaction with the Hospice is positive, responsive and meaningful. You will act as a key coordination point across the fundraising team, supporting campaigns, community fundraising, events and supporter communications.
Working closely with colleagues across the organisation, you will help to ensure that fundraising activity runs smoothly and that opportunities to engage and thank supporters are maximised. This role is pivotal in ensuring that supporters feel valued and connected to the Hospice, helping to turn initial engagement into long-term relationships.
You will be someone who enjoys working with people and takes pride in providing excellent supporter care. You will have strong organisational skills and the ability to manage multiple activities while maintaining attention to detail.
Experience in fundraising, events, customer engagement or supporter care would be beneficial, although full training will be provided.
Every interaction you manage will help ensure supporters feel connected to the Hospice and inspired to continue supporting the care we provide to families across South Warwickshire.
Registered Charity
51 - 100
For everyone in our community affected by a life-limiting illness or bereavement to be able to access compassionate care and the support they need
The client requests no contact from agencies or media sales.
Thank you!
Role purpose
The Donation Processor plays a key role in ensuring the accurate recording, reconciliation, and processing of all income received by Southampton Hospitals Charity. This position supports the integrity of financial data, provides timely information to fundraising and finance teams, and ensures compliance with internal controls, charity regulations, and GDPR requirements.
Donation Processing & Banking
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Process and record donations via standing orders, BACS, and other channels, ensuring all supporting documentation is filed appropriately and in compliance with internal financial procedures and details are entered into Beacon CRM.
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Download, reconcile and process reports from online donation platforms and input details into Beacon CRM.
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Support with the secure storage, logging, and transfer of cash and cheques to the hospital’s cashier’s office in accordance with cash-handling procedures.
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Follow up bank reconciliation of cash and cheques and update Beacon and Xero accordingly.
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Liaise with fundraising team to identify and allocate income, resolving queries quickly and professionally.
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Update bank statement spreadsheet daily and share it with the wider fundraising team.
Database & Records Management
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Input and code donations into Beacon CRM, ensuring accurate allocation.
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Maintain electronic records to comply with financial, statutory, and GDPR regulations.
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Ensure timely transfer of income data from Beacon into Xero, supporting reconciliation and month-end procedures.
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Support the preparation of Gift Aid declarations and claims in line with HMRC regulations, maximizing eligible income.
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Work with Finance Manager to ensure that the necessary accounting and reconciliation processes are in place
Person specification
Knowledge and experience
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Experience working with CRM databases (we use Beacon)
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Some experience working with financial systems (we use Xero)
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Proven experience handling and processing large volumes of data accurately.
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Excellent attention to detail, organization, and ability to prioritise workload
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Strong reconciliation and problem-solving skills.
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Accurate handling of cash and cheques.
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Good IT skills including Microsoft Word, Excel, and Outlook.
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Clear and confident communicator with strong interpersonal skills.
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Ability to work to strict deadlines within a monthly finance cycle.
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Good understanding of GDPR and data protection requirements.
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Skills, abilities, and behaviours
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Ensure all work complies with charity regulations, financial policies, and legal requirements.
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Participate in training and continuous improvement initiatives.
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Contribute to a positive, collaborative team culture and provide support to colleagues as needed.
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Desirable: part-qualified or qualified in accounting (e.g., AAT, ACCA) and familiarity with Xero or similar accounting platforms.
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Experience working with Gift Aid and knowledge of HMRC rules.
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Experience working within a charity, NHS, or not-for-profit organization.
Registered Charity
11 - 20
We are a leading healthcare charity dedicated to enhancing patient care and experience at University Hospital Southampton
The client requests no contact from agencies or media sales.