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Top job
WellChild, Cheltenham (Hybrid)
£19,500 per year
We are seeking an enthusiastic and well organised fundraising assistant to support our growing fundraising team
Posted 2 days ago

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Page 1 of 53
Cheltenham, Gloucestershire (Hybrid)
£19,500 per year
Permanent, Part-time, Full-time
Job description

This role offers an ideal entry into charity fundraising, where you will gain experience supporting our team across a wide range of fundraising practices, from challenge events to campaigns. 

If you are keen to work for a national charity in an administrative role, have excellent attention to detail and enjoy working within a fast-paced team, this could be the job for you! 


WellChild, based in the centre of Cheltenham, is the national charity for seriously ill children and their families. We fund programmes and services to make it possible for children and young people living with serious illness to be cared for at home instead of hospital.

Purpose of the role:

The Fundraising Assistant will be vital to the success of the entire team, supporting many day-to-day tasks which enable successful and enjoyable fundraising activities for thousands of people across the UK.

This role will initially focus on supporting the Challenge and Supporter Engagement teams’ activity, expanding to the wider fundraising team once established and confident with the organisation’s administrative practices.  

You will be able to:

  • Provide day-to-day administrative support to the fundraising team
  • Support Challenge Events Team to manage a varied range of tasks– this is likely to change in line with the schedule of fundraising events throughout the year
  • Act as a first point of contact for all fundraising enquiries, responding in a professional, friendly and timely manner.
  • Ensure that supporter records and income are accurately recorded on The Raisers Edge Database and that all donors receive the information they require in an appropriate, friendly and timely manner.
  • Create and maintain efficient processes for managing donor information and income.
  • Work with colleagues across the organisation to deliver a positive and effective supporter experience of WellChild.
  • Support the delivery of fundraising campaigns e.g. direct mail, telephone and online.
  • Inspire supporters to feel engaged and valued from the moment they get in touch
  • Demonstrate excellent attention to detail and a logical approach to tasks
  • Use your own initiative to support the business needs

You will have:

  • A desire to get involved with charity fundraising! 
  • A friendly approach to encourage and enable our supporters to fundraise as much as possible for WellChild
  • Great communication and organisational skills
  • An enthusiasm to learn and collaborate with others
  • A good understanding of Microsoft Office and handling data

What we can offer:

  • Salary circa £19,500
  • 23 days holiday on appointment rising to 27 days plus 8 bank holidays
  • Stakeholder Pension Scheme from appointment
  • Employee Assistance Programme
  • Cycle to work scheme
  • TOIL for out of hours work


This is a permanent full-time role, based in Cheltenham. In conjunction with this we operate a hybrid home working/office working policy.

There will be occasional travel to meetings and events required that fall outside of normal working hours.

Whilst the requirement for this role is fulltime at 35 hours per week we would be willing to look at possible part time/job share arrangements should suitable applicants apply, and the business and role requirements are met for the charity.

For the full detials if the role, job description and person specification please see the additional documents attached.

Application resources
Posted on: 27 May 2022
Closing date: 06 June 2022 at 23:59
Tags: Admin

The client requests no contact from agencies or media sales.