Fundraising assistant jobs
Sightsavers Ireland is a leading international NGO working to prevent avoidable blindness, restore sight and advocate for social inclusion and equal rights for people with disabilities. Established in 2003, we are an independent affiliate that works to actively support the work of the global Sightsavers organisation
Title: Fundraising Assistant
Salary: €24,908 - €29,304
Location: Dublin, hybrid working
About the role
The role of Fundraising Assistant offers an exciting opportunity for a strong administrator with an understanding and appreciation of donor value and contribution, to support Sightsavers Ireland’s Individual Giving team and lead on the administrative tasks that support fundraising efforts.
As Fundraising Assistant, you will support a wide range of fundraising campaigns and be an integral link between Sightsavers Ireland and its existing supporters as well as fostering relationships with prospective new donors.
This varied role offers the opportunity to gain critical experience across a diverse range of fundraising methods and channels, whilst supporting Sightsavers’ vision of a world where no one is blind from avoidable causes or excluded from accessing their rights because of a disability. Within the parameters of the Job Description, you will have the opportunity to shape this role, making it an excellent first-step into Fundraising and donor support.
Responsibilities
- Coordinate response handling of fundraising campaigns and manage thank-you processes with service providers
- Follow up on unprocessed donations and handle cheque logging and dispatch
- Maintain accurate donor records across systems and databases
- Support inbound donor queries via phone and email, arranging follow-ups as needed
- Assist with fundraising activities, including in-person donor visits
- Manage administrative tasks such as purchase orders, invoices, and stationery
- Support database updates and campaign coordination, including tax and digital activities
- Update and enhance data files for fundraising campaigns
- Liaise with fulfilment house to manage donor materials and mailings
- Provide general administrative support to the Individual Giving team
This is a varied role. Please read the full job description for further details. As an equal opportunity employer, we actively encourage applications from all sections of the community. Sightsavers is a Disability Confident Leader, and qualified people with a disability are particularly encouraged to apply.
Requirements:
Essential
- Experience in customer service or supporter care
- Strong administrative and organisational skills
- Awareness of disability inclusion and gender equality principles
- High degree of initiative, flexibility and a self-starter
- Ability to manage multiple tasks with accuracy and attention to detail
- Outstanding English language communication skills, both written and verbal
- Understanding of the importance of donor relationships and supporter care
- Ability to work independently and collaboratively within a team
- Proactive and willing to learn
- Reliable and accountable
- Adhere to the 6 Sightsavers Ireland’s values - collaboration, excellence, boldness, accountability, inclusion and empowerment
- Full working rights in Ireland and ability to come into the Dublin office at least 3 days per week.
Desirable
- Experience working in a fundraising or non-profit environment
- Familiarity with donor databases or CRM systems
- Understanding of tax-related donor communications
- Experience supporting digital or community fundraising campaigns
- Confidence in liaising with external service providers
- Experience engaging with partners, stakeholders, or organisations of persons with disabilities.
Next steps
To apply for this exciting new opportunity, please complete an application via our recruitment portal. We are particularly interested in learning of your motivations for applying.
Flexible working
The Fundraising Assistant needs to work from our office in Dublin at least three times per week, to support key operational activities that need to be completed in person. Office attendance does not need to be for full days, and we are happy to discuss flexible working arrangements, for example hours that accommodate school pick-ups, caring responsibilities, or other personal commitments.
We anticipate that remote interviews will take place on the week commencing 10 November and the evaluation process will include a video or in-person interview with a potential written task before hand.
Closing date: Sunday 26 October 2025
As an equal opportunity employer, we actively encourage applications from all sections of the community. Sightsavers is a Disability Confident Leader and qualified people with a disability are particularly encouraged to apply.
Sightsavers is an employer that does not tolerate any form of harassment and has zero tolerance for sexual exploitation and abuse. All potential candidates will be subjected to rigorous background checks and controls.
The client requests no contact from agencies or media sales.
About This Job
As Fundraising Assistant at sister charities, ACCT UK and CCFA, you will play a key role in the growth of existing fundraising and in the creation of new income streams. Stewarding fundraisers, helping to develop new and existing fundraising campaigns, building relationships internally within the cadet organisations and externally with Trusts and Foundations, corporates and major givers. You will provide administrative and operational support, including maintaining the fundraising database. Working closely with the rest of the Development team and in particular the Marketing department to ensure that both charities can provide increasing financial support to cadets and adult volunteers across the UK.
Essential Skills
- Highly organised
- Excellent communication skills both verbal and written
- Excellent interpersonal skills
- Strong understanding of Word and Excel
Please refer to the attached Job Description for further information.
Our charity
ACCT UK is a national youth charity dedicated to improving the life chances of young people. The Combined Cadet Force Association (CCFA) is a charity dedicated to the promotion of the ideals and activities of the Combined Cadet Force in schools. Together we want to ensure that every young person has the opportunity to learn new skills, build confidence and be inspired through their cadet experience.
We want to develop the youth leadership and training abilities of adult volunteers whilst also helping young people to access cadet activities through fundraising, grant-making, developing new resources and direct support.
We strongly believe that everyone benefits when you help young people to develop their character and values through activities that stretch and mature them. We also know that when young people engage with others at a range of levels in their communities it builds confidence and improves empathy for other’s lives.
Who we are
You will join a small, friendly and supportive team who believe collaboration is the key to success. By joining our team you will help us to reach more young people and make a greater difference and we look forward to working with you. We actively promote and encourage you to explore ideas that improve all aspects of the charity’s work in pursuit of its charitable aims.
The charities are proud of our diverse teams, with people on different working patterns, from different backgrounds and at different life-stages. Our experience has taught us that having people with different perspectives and different lived experiences leads to better outcomes for our beneficiaries. If you are wondering if our organisation is for someone like you, the answer is yes! Please apply and explain how you, your experience, your talent and your potential are the right fit for this role.
What we can offer you
In addition to your salary, we offer all staff:
· Flexible working arrangements (you agree a working pattern with your line manager).
· The ability to work both from home and from our London office.
· Personal Accident Insurance, including loss of earnings cover and death benefit.
· 15 days of sick pay in any 12-month period (after 12 months employment - pro-rata for part time staff).
· A contributory pension scheme (you contribute at least 5% and we will contribute 10%).
· Good leave allowances (which are offered pro-rata for part time staff):
o 20 days annual leave plus Bank Holidays.
o Additional privilege leave, on set days each year, such as between Christmas and New Year.
o An additional five days of volunteering leave.
· Support for qualifications and personal development.
· Employee Assistance Programme.
· Season ticket loan.
· Railcard (if you are eligible)
· A caring and supportive team environment.
How to apply
Please send a covering letter that details how you meet the requirements of the job description along with a CV by 23:59 hrs on Sunday 9th November 2025.
Interviews will be held at Holderness House, 51-61 Clifton St, London EC2A 4DW during the week commencing Monday 24th November 2025.
Please note that as a charity dedicated to improving the lives of young people, we require staff to make a declaration about any relevant convictions, undergoing a Disclosure and Barring Service check. In addition, we will follow up references.
The client requests no contact from agencies or media sales.
Coeliac UK is seeking a motivated and enthusiastic Fundraising Assistant to join our dedicated fundraising team.
Job Title: Fundraising Assistant
Contract Type: Permanent, Full-Time 35 hours p/w
Location: Office based, High Wycombe
Salary: General Admin (GA6) £24,293 - £25,571 depending on experience
Benefits: 36 days holiday (including bank holidays and our three-day Christmas closure), enhanced parental leave, private counselling service, professional development opportunities
Closing Date: 20th October 2025
In this vital role, you will help support our fundraisers and donors, ensuring they have an excellent experience while contributing to our mission to ensure no life is limited by coeliac disease. Whether it’s sending fundraising packs, managing supporter data, or providing warm and professional responses to enquiries, you’ll play a key part in helping Coeliac UK achieve its income goals and grow its fundraising community. This is an exciting opportunity for someone looking to begin or develop a career in the charity sector.
Key Responsibilities:
- Provide administrative support to the fundraising team, including sending fundraising packs and processing donations.
- Respond to supporter queries via phone, email, and web with professionalism and empathy.
- Maintain accurate supporter data in the CRM system and ensure correct coding of donations from platforms such as JustGiving and Enthuse.
- Prepare thank-you letters, certificates, and merchandise to support fundraisers and events.
- Assist with the organisation of fundraising events, including logistics and supporter engagement.
- Manage incoming post, Gift Aid declarations, and maintain stock levels for shop and event materials.
About You:
We are looking for a friendly, detail-oriented team player with strong communication and organisational skills. The ideal candidate will have:
- Experience in customer or supporter care roles.
- Excellent written and verbal communication skills and attention to detail.
- Strong IT skills, including Microsoft Outlook, Excel, and Word.
- The ability to manage multiple tasks, prioritise effectively, and work both independently and as part of a team.
- A positive, proactive attitude and willingness to learn.
About Coeliac UK:
Coeliac UK is the charity for people who need to live without gluten. For over 50 years we've been helping people with coeliac disease and other gluten-related conditions live happier, healthier lives. We campaign for better food access, fund medical research, and provide trusted support to our community.
Closing date: 20th October 2025 (early applications may be reviewed as received)
Interested?
If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.
Candidates may also be searching for similar roles such as: Fundraising Administrator, Supporter Care Assistant, Fundraising Officer, Charity Administrator, or Development Assistant.
Coeliac UK is an equal opportunities employer and we are determined to ensure that no applicant, employee or volunteer receives less favourable treatment on the grounds of gender, age, disability, religion, belief, sexual orientation, marital status, or race, or is disadvantaged by conditions or requirements which cannot be shown to be justifiable.
No agencies please.
We are recruiting for a Fundraising assistant on a FTC for 6 months for a social welfare charity for their regional cover in Edinburgh.
This is a hands-on role that would suit someone whos organised, good with people, and interested in building experience across a wide range of fundraising activity. Youll be supporting both the Events and Regional Fundraising teams, helping to keep things running smoothly behind the scenes and on the day at events.
Mainly in their hub office with some flexible working options
The Role
To assist with the development and delivery of designated aspects of the programme of fundraising events and activities, including planning and coordinating logistics, support during on-the-day delivery, managing event communications and participant experience, maintaining event systems, materials, and data integrity.
To provide support for individuals who are raising funds in aid of the charity whether through organising their own events, participating in events or taking part in large scale public events
To assist at appropriate events, providing support for attendees.
To respond to fundraising enquiries, either by email, phone or in person and ensure all enquiries are acted upon within the requisite timescales and recorded appropriately.
To assist, as required, with all fundraising department administration, including database input and updating, mail merging, thank you letters, requests for donations, recording of planning and procedures, photocopying and filing.
To process daily fundraising income occasionally on the database including running daily donation and finance reports and reconciling income.
The Candidate
Full UK Driving Licence
Experience working in an administration-based support role dealing with a variety of tasks
Experience in using software packages including Microsoft Word, Excel, PowerPoint, Outlook
Experience of events delivery and/or events fundraising
Knowledge of ThankQ fundraising database and Mail chimp
Experience of working in a Fundraising or Sales/Marketing capacity
IMPORTANT NOTE
Our aim is to respond to all successful applications within 5 days. If you havent been contacted within 5 days your application has been unsuccessful and your details will not be held further but we positively encourage you to apply for any other positions that you may see in the future.
We apologise that we cannot contact everybody in person but thank you in advance for your interest.
Third Solutions encourages applications from individuals of all ages & backgrounds. Appointment will be made on merit alone but candidates must be able to demonstrate their ability to work in the UK. Third Solutions acts as an employment agency for permanent recruitment & an employment business for temporary recruitment as defined by the Conduct of Employment Agencies & Employment Business Regulations 2003.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Fundraising Coordinator
Do you believe that every young person should have the opportunity to fulfil their potential and make the most of their education?
We are looking for a Fundraising Coordinator to join an organisation that are passionate about reducing the educational barriers students face and helping them to pursue a career in their chosen field and follow their dreams. If you are motivated by the desire to create a fairer society, then apply today!
Position: Fundraising Coordinator
Location: Remote (with some travel to London as required)
Hours: Full-Time
Contract: Permanent
Salary: £25,197 (plus an additional £3,000 for London weighting if residing in London)
Closing Date: Friday 31st October. However, interviews are on a rolling basis so we encourage interested applicants to apply before the closing date
About the Role
The Fundraising Coordinator will play an important role within the Partnerships department, working across the fundraising and communications functions to support the team to deliver our multi-year fundraising strategy and enable significant organisational growth.
This role will report to the Head of Fundraising and support the fundraising team working across the following income streams: corporate partners, trusts and foundations, university partnerships, major donors and individual giving. In addition, this role will support our communications team with their messaging to our internal and external stakeholders.
A key focus will be supporting the development and delivery of our Individual Giving programme, helping to grow our base of individual supporters through engaging campaigns, communications, and excellent supporter care.
Key Responsibilities
· Working across the Partnerships Team the coordinator will support:
· Income Generation
· Stewardship and Reporting
· Cross-Team Collaboration
· Compliance and Systems
About You
This is an exciting opportunity for someone with strong organisational and writing skills, an eye for detail, and a collaborative mindset. The role offers valuable experience across a range of fundraising disciplines, with scope to develop and learn within a growing, mission-driven charity.
You will have:
· Commitment to the mission of The Access Project and tackling educational inequality.
· Ability to demonstrate and uphold The Access Project’s values in all aspects of work.
· Proven experience in fundraising and/or communications, such as donor engagement, campaign delivery, or content creation.
· Highly organised, with excellent attention to detail and the ability to manage multiple deadlines and workstreams.
· Strong written communication skills, with the ability to draft clear, compelling donor materials, newsletters, and other external communications.
· A collaborative team player who can build positive working relationships and prioritise effectively in a fast-paced environment
About the Organisation
The Access Project is a values-driven organisation that works with students in some of the most under-resourced areas of the country. We place dedicated mentors in school to help students navigate and overcome barriers to education, and provide personalised one-to-one or group tuition with students to help them raise their GCSE and A level grades. Join our team so that we can accelerate our reach to more young people.
Benefits include:
· 25 days annual leave p.a. (pro rata) plus Bank Holidays and 5 Winter closure days.
· PerkBox and Employee Assistance Programme
· Online Medical assistance
· Interest-free travelcard loans
· Cyclescheme loans
· Paid wellbeing day and 2 paid Volunteering Days
· Employer’s pensions contributions (3%)
· CPD options in line with L&D programme
· Staff Mentoring scheme
The Access Project is an equal opportunities employer and we welcome applications from people from all backgrounds. If you believe you have most of the skills to fulfil the role we encourage you to apply. Amongst staff at our organisation, there is under-representation of people who are Black, Asian or people from ethnic minority backgrounds, disabled, care-experienced, from low socio-economic backgrounds, and who are LGBTQIA+. We also particularly welcome applications from people with lived experience in reference to our mission.
We are proud to be a Level 1 Disability Confident employer. If you require any reasonable adjustments please contact us.
Please note, if you are selected for appointment to the role, you will be subject to a DBS check.
You also have experience in roles such as Fundraiser, Fundraising, Fundraising Coordinator, Fundraising Assistant, Fundraising Administrator, Grant Fundraiser, Grant Fundraising, Grant Fundraising Coordinator, Grant Fundraising Assistant, Grant Fundraising Administrator, Communications, Communications Assistant, Donor Engagement, Campaign Coordinator, Content Creator, Content, Digital Content.
We support young people from under-resourced backgrounds to raise their aspirations, access top universities and achieve social mobility.

Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Senior Fundraising Coordinator
Do you believe that every young person should have the opportunity to fulfil their potential and make the most of their education?
We are looking for a Senior Fundraising Coordinator to join an organisation that are passionate about reducing the educational barriers students face and helping them to pursue a career in their chosen field and follow their dreams. If you are motivated by the desire to create a fairer society, then apply today!
Position: Senior Fundraising Coordinator
Location: Remote (with some travel to London as required)
Hours: Full-Time
Contract: Permanent
Salary: £27,642 (plus an additional £3,000 for London weighting if residing in London)
Closing Date: Friday 31st October. However, interviews are on a rolling basis so we encourage interested applicants to apply before the closing date
About the Role
The Senior Fundraising Coordinator will play an important role within the Partnerships department, working together with the Director of Partnerships, Head of Fundraising, and the Corporate Partnerships Manager to deliver our multi-year fundraising strategy and enable significant organisational growth.
This role will report to the Corporate Partnerships Manager and focus on a portfolio of Corporate Partners, within an agile team with multiple streams of work. You will also have opportunities to contribute to trusts and foundations, major donors and individual giving as part of a joined-up fundraising approach.
Key responsibilities include:
· Income Generation
· Stewardship and Reporting
· Cross-Team Working
· Compliance and Systems
As we pursue our mission to support young people into top universities and achieve social mobility, this post will help build a sustainable and diverse funding base to support that ambition.
About You
This is an exciting opportunity for a motivated fundraiser with strong interpersonal, organisational and writing skills, and a collaborative mindset, to contribute to the success of a growing organisation committed to educational equity.
You will have:
· Commitment to the mission of The Access Project and tackling educational inequality.
· Ability to demonstrate and uphold The Access Project’s values in all aspects of work.
· Experience supporting or securing 5 and 6-figure grants, ideally from corporate partners.
· Strong written communication skills, with the ability to draft clear, persuasive proposals and impact reports.
· Excellent interpersonal skills, with the ability to build relationships and deliver compelling pitches.
· Ability to build and maintain relationships with donors and stakeholders.
· Highly organised, with experience of managing multiple deadlines.
· Knowledge of the UK fundraising environment.
About the Organisation
The Access Project is a values-driven organisation that works with students in some of the most under-resourced areas of the country. We place dedicated mentors in school to help students navigate and overcome barriers to education, and provide personalised one-to-one or group tuition with students to help them raise their GCSE and A level grades. Join our team so that we can accelerate our reach to more young people.
Benefits include:
· 25 days annual leave p.a. (pro rata) plus Bank Holidays and 5 Winter closure days.
· PerkBox and Employee Assistance Programme
· Online Medical assistance
· Interest-free travelcard loans
· Cyclescheme loans
· Paid wellbeing day and 2 paid Volunteering Days
· Employer’s pensions contributions (3%)
· CPD options in line with L&D programme
· Staff Mentoring scheme
The Access Project is an equal opportunities employer and we welcome applications from people from all backgrounds. If you believe you have most of the skills to fulfil the role we encourage you to apply. Amongst staff at our organisation, there is under-representation of people who are Black, Asian or people from ethnic minority backgrounds, disabled, care-experienced, from low socio-economic backgrounds, and who are LGBTQIA+. We also particularly welcome applications from people with lived experience in reference to our mission.
We are proud to be a Level 1 Disability Confident employer. If you require any reasonable adjustments please contact us.
Please note, if you are selected for appointment to the role, you will be subject to a DBS check.
You also have experience in roles such as Fundraiser, Fundraising, Fundraising Coordinator, Fundraising Assistant, Fundraising Administrator, Senior Fundraiser, Senior Fundraising, Senior Fundraising Coordinator, Senior Fundraising Assistant, Senior Fundraising Administrator, Grant Fundraiser, Grant Fundraising, Grant Fundraising Coordinator, Grant Fundraising Assistant, Grant Fundraising Administrator.
PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.
We support young people from under-resourced backgrounds to raise their aspirations, access top universities and achieve social mobility.

Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Who we are:
Grassroots Suicide Prevention (GSP) is a national charity committed to the timely intervention and prevention of suicide. We work to empower people to help save lives through connecting, educating, and campaigning nationally. Our vision is a future where more lives are saved from suicide.
About the role:
We are looking for a very confident, outgoing go-getter who loves using their gregarious personality to influence and enthuse people to get results but also enjoys being organised with strong admin processes. This is a fantastic opportunity for someone who has been involved in influencing organisations, businesses and groups or individuals to organise range of fundraising events, such as gaming, auctions, quizzes, gigs. You will be a part of a small but dynamic marketing and fundraising team and working with an Events and Engagement Officer.
This is a critical role for generating essential funds for the charity. You will love a challenge and be goal orientated. It is a varied role, and you will be someone who loves to multitask; you may be emailing supporters or potential fundraisers, making action plans, promoting, contacting organisations, or attending and speaking at events. You will thrive in this role if you love being organised and doing admin, but love being “out and about” interacting, influencing and motivating people to fundraise for us. Please note that you will need to carry, load up and set-up event materials from our office to events, often on your own. It is essential you have access to transport and must have a full, clean driving licence. We are a very small team, so you will need to have the confidence and willingness to meet with organisations and attend events on your own.
Please reflect that grit and resilience are required for this role given the remote/hybrid working, subject matter, fast-paced and flexible multi-tasking, and the need to be highly goal-oriented and results focused. If you have recently been affected by suicide, please consider carefully if this role would be right for you, as your welfare is the utmost priority, and our work may be triggering.
Main Duties and Responsibilities:
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Support and steward existing fundraisers and supporters, helping them maximise their impact by generating income/ donations through organising their own events
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Create inspiring digital content and resources to empower and guide fundraisers and donors throughout their journey
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Develop our fundraising hub to provide resources and information and encouragement to help participants
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Represent Grassroots Suicide Prevention at events, delivering talks and building awareness to attract new donors, supporters and sign-ups to our challenge events
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With support of our marketing team, create compelling content for multiple channels, including our website, blog, case studies, social media, and press releases, tailored to diverse audiences
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Assist with multiple administrative tasks, such as inputting data into our CRM, check fundraising activities by participants on Just Giving and other activities ensure fundraising targets are being met and the smooth running and of our fundraising team and events
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Be in commutable distance of Brighton, so you can come into the head office when required to send out merchandise, collect marketing collateral (including banners, posters, leaflets) to take to events.
To be successful in this role, you must be responsive, extremely organised, have attention to detail, be able to meet deadlines, and passionate about seeing growth and progress in your work. You will be determind to exceed your KPIs such as recruitment of fundraisers who will reach their income targets. You will be a dynamic, socially confident person, who excels at winning hearts and minds and thrives on tangible results.
Essential criteria:
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A full clean driving licence and access to suitable transport
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Adept at all aspects of Microsoft Office
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Experience of influencing people and organisations to come on board and fundraise
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Experience of recruiting, motivating and managing volunteers
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To have initiative and creative ideas that you can put into effective action
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To be socially adept and enjoy persuading and influencing
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To be an excellent verbal and written communicator
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To be a confident negotiator and presenter
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Evidence of being resilient
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A genuine passion for the Grassroots Suicide Prevention’s mission and values
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To have a positive “can-do” attitude and a thirst to adapt to different tasks and challenges
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Examples of working effectively from home and being out and about
Bonus points for
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Proven track record of recruiting and supporting fundraisers
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Basic skills of creating impactful and on-brand designs using Canva
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Understanding of how small but busy charities, on low budgets work and the challenges they face
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Understanding of aligning all your work to our brand
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Evidence of successful presenting and networking
Why Grassroots Suicide Prevention
GSP is committed to promoting a diverse and inclusive community and workplace - a place where we can all be ourselves, and each have the equal opportunity to succeed and be recognised for our unique contribution. We value the experiences, skills and perspectives of all individuals and actively encourage applications from people with diverse backgrounds. We make recruitment decisions based on applicants’ skills, experience, and knowledge, ensuring all applicants are treated fairly.
Our employee benefits include:
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Hybrid/Flexible working – we offer home working and need to travel to the office and attends events/ meetings in the region
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Health Cash Plan and employee assistant programme offering – a contribution to the costs of everyday healthcare needs (dental, optical, wellbeing) and counselling support, plus legal and financial support
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Learning and development opportunities
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A creative, caring and collaborative culture that makes a difference in improving mental health and preventing suicide in the communities we serve
Applications only: Please send your CV and a covering letter giving examples of how your skills and experience fit the role, with examples of impact and success. Please note that we are looking for a start ASAP, so the selection process begins immediately and will close when we fill the post.
Grassroots Suicide Prevention is in a period of transition and development and the post holder should be aware that their Job Description may evolve to meet the future needs of the Charity.
The client requests no contact from agencies or media sales.
Based at our Head Office in Leatherhead, Surrey, KT22 0BX
Status: Permanent
Salary: Band 4, £26,945 - £29,569, per annum, dependent on experience, plus 5% Outer London Fringe Allowance
Hours: Full-time, 37.5 hours per week, Monday - Friday, 09:00 - 16:30, hybrid, 2 days in office, 3 days at home.
________________________________________________________________________________
About Us:
Combat Stress is the UK’s leading mental health charity for veterans. For over a century we’ve been helping former service personnel deal with issues like post-traumatic stress disorder (PTSD), anxiety and depression. Today we provide specialist treatment and support for veterans from every service and conflict, focusing on those with complex mental health issues related to their military service. We provide a range of community, outpatient and residential mental health services to veterans with complex mental health problems. We provide services in-person, and via phone and online.
About the role:
To support the charity’s income generation and stewardship of donors by working with the fundraising and events teams. There are a variety of annual special events that include but are not restricted to: Annual Charity Dinner, Armistice Address, Carol Service and Clay Shoot as well as Open Days, virtual events, AGM and the Secret Postcard Auction. To further support other fundraising teams in the logistics, stewardship and administration of events, activities, data management and input and donor engagement tasks.
Key responsibilities:
- Support the Senior Events Officer with all fundraising and stewardship events including the production, delivery, logistics and administration of our key special events
- Work with Income stream Heads, when required, to manage their donor engagement and cultivation events and activities
- Update the events section of the Combat Stress website
- Assist in researching venues and suppliers for events
- Liaise with and relationship manage external suppliers (caterers, printers, florists, venues) regarding events
- Help manage all printed materials related to events including designers, printers and advertisers
- Help source prizes for the live and silent auctions
- Raise and manage invoices as directed
- Input and manage event administration on Raiser’s Edge, always ensuring accurate records are maintained
- Process ticket applications and donations in lieu of tickets and ensure all supporters are thanked in a timely manner
- Attend events and assist the Senior Events Officer to ensure everything runs smoothly and all attendees at the event are well looked after. Some out of hours work is required
- Collaborate and support other fundraising teams as and where required
This role is subject to a DBS check.
As a healthcare environment, and for the health and wellbeing of our staff, veterans and visitors, we encourage everyone at Combat Stress especially professionals that are veteran facing to take up the offer to be fully vaccinated against Covid-19
What we offer:
You will work within a reputable charity that is constantly evolving to meet the needs of our veterans, that has a fantastic cause and a committed follower base.
Benefits:
• 27 days annual leave, with an increase to 30 days annual leave upon 5 years of continuous service, plus bank holidays and an additional increase to 33 days annual leave upon 10 years continuous service, plus bank holidays.
• Competitive stakeholder pension scheme - contributions matched up to 11% of salary
• Discount shopping vouchers
• Access to the Employee Assistance Programme
• Flexible working
• Access to Blue Light Card scheme
• Death in Service Scheme
Plus many more.
Today we provide specialist treatment and support for veterans from every service and conflict, focusing on those with complex mental health issues




The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
At the British Dyslexia Association (BDA), we’re on a mission to create a dyslexia-friendly society where everyone with dyslexia can reach their full potential. As a national charity, we champion the voice of people with dyslexia and influence positive change across education, the workplace, and wider society.
We’re looking for a Fundraising and Events Assistant to join our passionate team and help us deliver impactful fundraising campaigns and memorable events that engage and inspire our supporters.
About the Role
This is a varied and rewarding role where no two days are the same. You’ll play a key part in supporting our fundraising team and helping to deliver high-quality events – from webinars and conferences to challenge events like the London Marathon.
You’ll provide essential administrative and practical support to help grow income, build strong supporter relationships, and ensure our events run smoothly from start to finish.
Location: This is a hybrid role primarily based from home (UK), with the requirement to travel to and work from our office in Bracknell (Berkshire) at least once every two months for campaign and event preparation, and as necessary.
What You’ll Be Doing
Fundraising Support
- Assist with campaigns, appeals, and initiatives like the BDA Lottery
- Support individual fundraisers and challenge event participants
- Help track income, maintain accurate CRM records, and produce reports
- Lead on supporting our London Marathon team
Events Coordination
- Provide logistical and admin support for webinars, conferences, and awards
- Manage delegate communications and post-event feedback
- Support virtual event delivery (Zoom, etc.)
- Take the lead on smaller events and contribute to larger ones
Partnerships & Corporate Support
- Assist with ambassador and corporate supporter communications
- Help manage pledge and bursary admin
- Keep CRM records up to date
Marketing & Promotion
- Work with our Comms team to promote events and fundraising initiatives
- Help prepare campaign materials and monitor engagement
What We’re Looking For
Essential:
- Demonstrable experience supporting or delivering events (paid or voluntary)
- Proven experience managing relationships (e.g. supporters, ambassadors, donors)
- Confident writing stewardship emails and supporter comms
- Highly organised with great attention to detail
- Comfortable using Microsoft Office and digital platforms (e.g. Zoom)
- Willingness to travel occasionally and support events outside regular hours
- A team player with a proactive, can-do attitude
Desirable:
- Knowledge of dyslexia and/or neurodiversity
- Experience in the charity sector or fundraising
- Familiarity with Access CRM, MailChimp, or website CMS
Please review the full job description for complete details about the role, responsibilities, and person specification before applying.
Why Join Us?
- Be part of a small, friendly, and dedicated team making a real difference
- Flexible hybrid working with support for work-life balance
- Opportunities to grow your skills in fundraising, events, and communications
- Help shape a more inclusive world for people with dyslexia
If you're passionate about events, fundraising, and making a positive impact, we’d love to hear from you.
Closing date: 24 October 2025 (noon). We reserve the right to close the vacancy early if a high volume of applications is received, so we encourage you to apply early.
Use of AI in Applications
We value the unique experience and perspective each candidate brings. While we understand that AI tools can be helpful in drafting applications, they can sometimes result in responses that feel generic or impersonal. This makes it harder for us to get a true sense of you.
To help your application stand out, we encourage you to write your responses in your own words. If you do use AI tools to support your writing, please treat the generated content as a starting point rather than a final answer. Make sure your application genuinely reflects your experience and voice.
To change society by removing barriers so that everyone with dyslexia can reach their full potential in education, in employment and in life.
The client requests no contact from agencies or media sales.
Location: Little Bridge House
Contract Type: Permanent
Hours: 37 hours per week (flexibility for 30 hours a week)
Salary: £29,159 - £31,743 per annum (FTE)
We're looking for an enthusiastic person with a keen eye for detail to join our fundraising team at Little Bridge House.
As our Senior Fundraising Administrator, you'll support our fundraisers to ensure the highest standards of administration, record keeping and communications with supporters. You'll be comfortable communicating with a broad range of people in person, over the phone, and via email and post.
You will lead the small administration team at Little Bridge House and liaise with other teams across the region to ensure the highest quality stewardship is always delivered.
Join us in making a meaningful difference making the most of short and precious lives.
To find out more please see the job description and person specification on this page.
Closing date: 27/10/2025
Interviews: 05/11/2025
We reserve the right to close this vacancy early If sufficient applications are received, therefore we recommend applying for the role as soon as possible.
CHSW is committed to safeguarding and promoting the welfare of children and young people and all employees must apply for an enhanced disclosure from the Disclosure and Barring Service. We welcome applications from all sections of the community. Charity Registration Number 1003314
Our employees work hard every day to make the most of short and precious lives. We are proud to support them with a range of enhanced benefits which include:
• 33 days (plus bank holidays) holiday entitlement, which increases with service
• enhanced sick pay scheme rising up to 6 months full and 6 months half pay
• personal pension scheme with 7% employer contribution
• family friendly policies, with enhanced maternity/adoption pay
• occupational health, wellbeing and counselling services and employee assistance programme
• group life insurance scheme
• training and development opportunities
• environmental and green agenda
• a supportive and inclusive environment
• a chance to make a real difference
This fantastic opportunity will give you the chance to explore the wonders of the South West, whether you are already located here, you are a returner or looking for a different way of life; the South West offers a high quality of life and great leisure opportunities. These environmental attractions are matched by the excellent reputation of the highly successful Children’s Hospice South West (CHSW) as an organisation and local employer.
You may also have experience in the following: Fundraising, Database Base Administrator, Data Entry, Fundraising Administrator, Sales Support Administrator, Sales Administration, Office Assistant, Administration Assistant, Charity, Charities, NFP, Not For Profit, etc.
REF-224 635
The Organisation
The Royal Parks (TRP) is a charity created in March 2017. We manage over 5,000 acres of diverse parkland, rare habitats and historic buildings and monuments in eight Royal Parks across London. These are: Hyde Park, Kensington Gardens, The Green Park, St James’s Park, The Regent's Park and Primrose Hill, Greenwich Park, Richmond Park and Bushy Park.
We also manage other important public spaces including Brompton Cemetery and Victoria Tower Gardens. Our eight Royal Parks and other public spaces are among the most visited attractions in the UK with tens of millions of visits every year.
We are now looking for a Fundraising Officer to join our team on a full-time basis on a permanent contract, working 36 hours per week.
The Benefits
- Salary of £33,666 - £37,176 per annum, depending on experience.
- 26 days' annual leave plus public holidays, increasing to 29 days after 3 years’ service
- Pension scheme (3% employee contribution; up to 10% employer contribution)
- Hybrid/agile working options
- Private medical insurance and healthcare cash plan
- Employee assistance programme and access to mental health first aiders
- Learning and development opportunities
- Cycle to work scheme
- Offices in a beautiful location
If you’re an empathetic individual with fundraising experience and fantastic administrative skills, this is an excellent opportunity to join our prestigious organisation.
As the Fundraising Officer, you will deliver existing campaigns but will also have an opportunity to lead, shape and drive results. You will spot opportunities to develop appeals to support park specific projects and create engaging content to steward our supporters. You will have to be motivated to look for new opportunities, engage with various stakeholders and take initiative to introduce new tests.
Supporting our fundraising initiatives, you’ll play a vital role in ensuring we can continue to protect the parks and safeguard their future for the millions of visitors who rely on them for access to green spaces and wellbeing each year.
Not only will you help us to preserve the wildlife, plants and heritage that call the parks home, but you’ll be rewarded with an exceptional array of benefits that include flexible working options, career development schemes and wellbeing initiatives!
The Role
As a Fundraising Officer, you will lead on all individual giving activity. You will manage our two annual appeals through a mix of email and direct mail, as well as the supporter journeys for all new and existing individual giving supporters.
You’ll help the Corporate Volunteering team with the administration and development of our Corporate Volunteering pipelines.
Additionally, you will:
- Develop the Marketing Plan for individual campaigns with all stakeholders, to meet agreed objectives
- Review artwork and edit copy to ensure it meets both campaign objectives and The Royal Parks brand guidelines
- Ensure best value for money for campaign production and prepare detailed campaign management reports
- Ensure that all supporters are adequately thanked and receiving the best supporter experience
- Manage and steward relationships with existing corporate volunteering partners
About You
To be considered as a Fundraising Officer, you will need:
- Fundraising experience, ideally in a small to medium-sized charity
- Experience of, or that would be transferable to, handling sensitive conversations with people who have been bereaved with empathy and tact
- Excellent administrative skills with the ability to accurately maintain large quantities of data
- Excellent writing skills
- Excellent organisation and prioritisation skills
Other organisations may call this role, Fundraising Operations Officer, Events and Community Fundraising Officer, Fundraising Assistant, or Development Officer.
We want to put everyone in the best possible position to succeed and use Recite-me accessibility software. At the top of the application page, there is an “Accessibility Tools” button which you can use to complete the application form in a way that works for you. If you think that you may need more support to complete our application process, please do get in touch.
Other organisations may call this role Fundraising Operations Officer, Events and Community Fundraising Officer, Fundraising Assistant, or Development Officer.
The Royal Parks is strongly committed to creating a diverse and inclusive workplace and is an equal opportunities employer. We value diversity and encourage applications from candidates from all backgrounds. We believe that the more inclusive we are, the better our work will be.
So, if you are interested in this unique opportunity as a Skilled Gardener, please apply via the button shown. Successful candidates will be appointed on merit.
We provide free access to London’s beautiful, natural and historic green spaces, to help improve everyone’s quality of life and wellbeing.



The client requests no contact from agencies or media sales.
Rotherham Hospital & Community Charity is looking for a passionate, dynamic Fundraising & Engagement Coordinator to drive income, awareness, and engagement across the Trust and wider Rotherham community. This is your chance to take ownership, develop innovative fundraising ideas, and champion the Charity at events, with donors, corporate partners, schools, and NHS staff.
You’ll play a key role in embedding fundraising across the Trust, leading staff campaigns, ambassador programmes, and high-profile events. The role also involves volunteer engagement and supporter care, ensuring every interaction inspires and maximises impact.
This is a visible, influential role for a results-driven fundraiser who thrives on creativity, innovation, and making a real difference to patients, staff, and the Rotherham community. Travel across the region and occasional attendance at external sites are required.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
About Penumbra Mental Health
Penumbra Mental Health is a pioneering charity providing dedicated services for people with mild to serious and enduring mental ill health.
The charity supports people on their journey to better mental health, by working with each person to find their own way forward. The power of people’s lived experience enables Penumbra to deliver pioneering services which transform lives.
From being there for people in crisis to suicide prevention, supported living to self-harm management and peer support. Penumbra is with those they support every step of their journey to a better place. People's experiences are at the centre of everything that it does. It also pro-actively champions peer workers; they know that recovery is possible, because they’ve been there too.
The value of Penumbra's approach is a deep understanding that everyone’s journey is different, so it works with people to identify, believe in, and reach their goals, whatever they may be.
This is a newly created role which is part of a recharged Business Development Directorate aimed at developing a range of potential income streams and building a sustainable income model, reducing the dependency on statutory income.
Background information
The Director of Business Development is primarily focussed on growing commercial opportunities and engaging at a strategic partnership and corporate level. The Head of Fundraising and Communications will boost the capacity and leadership of the team to develop voluntary fundraising, lead on smaller corporate partnerships, develop grants and trusts income, create and deliver headline grabbing campaigns that appeal to the wider public thereby developing an individual giving function and lead on organisational communications, including fundraising comms. You will be supported by a Communications Assistant who has a good knowledge of the charity and Fundraising Assistant. The latter post is currently vacant and, it is hoped, the Head of Fundraising will be involved in the recruitment. There is a strong pipeline of innovative projects which will create compelling cases for support with which to fundraise. The assets are in place, it just takes an exceptional fundraiser to capitalise on opportunities.
Job description
Education
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A relevant professional qualification at SCQF Level 9 or above or equivalent knowledge acquired by other means.
Experience
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Experience in both fundraising (multiple and sustainable income streams) and communications(fundraising and organisation-wide), with evidence of developing strategy and delivery as well as management and leadership of these areas.
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Proven success in securing income through a range of income channels including grants and trusts, partnerships, running campaigns, and raising profile.
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Ability to balance strategic planning with hands-on activity delivery.
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A track record of planning and delivering successful multiple and sustainable initiatives at a local and national level.
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Excellent writing, storytelling, and communication skills across multiple channels.
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Experience of working with and supporting senior leaders (e.g. comms, media engagement).
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Strong organisational skills, able to juggle multiple projects with limited resources.
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Line management experience and ability to support junior staff in development.
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Experience of developing and executing a comprehensive communications strategy managing both internal communications and external engagement, ensuring a unified voice across all platforms. This includes ensuring the Communications strategy supports Penumbra’s strategic goals, including service promotion, policy influence, fundraising, and brand awareness.
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Experience of managing projects from inception to completion.
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Sourcing and sharing powerful stories from service users, staff, and volunteers, using personal experiences to demonstrate the impact of Penumbra’s work and humanise mental health issues.
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Acting as Penumbra’s lead for media relations, securing press coverage and responding to media enquiries in a timely, professional manner. This includes developing relationships with key journalists, mental health advocates, and influencers to increase Penumbra’s profile. Leading on the creation and delivery of public-facing campaigns to raise awareness of mental health challenges and reduce stigma, including high-profile events like Mental Health Awareness Week.
Knowledge
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Understanding of the voluntary sector, fundraising regulatory frameworks, communications and policy context and partnership agendas.
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Oversee content creation across digital platforms, press releases, speeches, and internal communications.
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Develop and oversee brand guidelines, ensuring all internal and external materials are on-brand and adhere to the highest standards of quality.
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Distribute press releases, statements, and opinion pieces that showcase Penumbra’s expertise and impact on mental health in Scotland.
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Design and implement multi-channel fundraising campaigns targeting major donors, corporate sponsors, foundations, and community partners.
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Knowledge of fundraising regulations, data protection and financial compliance.
How to apply
Closing date: Closing date is midnight, Wednesday 15th October 2025
Application: Please submit a CV and covering letter (each no more than two pages) in Word format.
Interviews: Interviews will take place in Edinburgh on Thursday 30th October 2025. Please keep this date free unless I inform you that you are not progressing to interview.
Queries: If you would like to ask me anything about this role which is not expressed within this candidate pack, please e-mail me and we can arrange a mutually convenient time to talk. I'd be delighted to speak to you.
Make-A-Wish UK is seeking a visionary leader to drive public fundraising and supporter engagement at scale. This strategic role oversees all public income streams, including: individual giving, legacies, events, and innovation, while leading a high-performing team and sector-leading Supporter Care function.
You'll shape long-term growth, deliver significant income targets, and champion a supporter-first culture across the organisation. As part of our Extended Leadership Team, you’ll influence board-level decisions and help ensure Make-A-Wish UK continues granting life-changing wishes for children with critical illnesses.
Core Purpose:
The Head of Public Fundraising is a pivotal strategic leadership role at Make-A-Wish UK, responsible for the strategic direction, planning, delivery, long-term growth and performance of all public fundraising and supporter engagement activity.
This includes strategic oversight of all public income streams - individual giving (cash, regular giving, lottery, payroll), legacies, in-memory giving, challenge events, community fundraising, owned products, and innovation—as well as operational leadership of the Supporter Care team, which manages supporter care, income processing, data imports, and inbound queries for the whole organisation.
The role leads a multi-disciplinary team of around 20, across four core public fundraising and engagement functions, who are responsible for delivery of a high-performing public fundraising programme and sector-leading supporter care function - acquiring, engaging, and retaining supporters at scale, growing income sustainably and ensuring every interaction reflects Make-A-Wish’s values and drives long-term income growth.
This role contributes to over 50% of the charity’s total fundraised income, plays a critical role in long-term sustainability, and operates at cross-organisationally to embed a supporter-first culture, championing segmentation, stewardship and integrated journeys that drive lifetime value. The role is responsible for delivering significant and growing income targets, developing multi-year investment plans, and influencing organisation-wide strategies to ensure we are equipped to serve a growing supporter base. The postholder is part of the Extended Leadership Team (XLT), reporting to the Director of Income & Engagement, and influences decisions at Board level through strategic investment planning and performance reporting.
Essential Criteria:
- Minimum 10 years’ experience in public fundraising, with a strong track record of income growth across a broad portfolio of income streams (e.g. individual giving, legacies, community, events, innovation, lottery).
- Experience of leading the development and implementation of organisation-wide strategies, and aligning team plans to broader strategic priorities.
- Demonstrable success in a senior leadership role of similar scale and complexity, with full accountability for strategy, delivery, performance and people management across multiple teams and functions.
- Proven experience in designing and delivering large-scale fundraising strategies, investment plans, and innovation pipelines which supports the organisational vision, mission and strategic objectives.
- Significant experience of leading both income-generating and operational functions (e.g. supporter experience or donor services).
- Highly experienced in developing and delivering multi-channel and multi-product acquisition, engagement and retention strategies to engage a range of supporter audiences to grow a supporter database and increase lifetime value.
- Highly experienced in using different direct marketing techniques across a range of channels including DRTV, DM, F2F, TM and digital marketing, with a proven track record of income growth within a fundraising environment, developed and delivered with a focus on future sustainability.
- Strong background in managing multi-million-pound budgets and long-term ROI models, including regular Board-level reporting.
- Strong external representation skills, including managing relationships with key suppliers, agencies, and sector partners.
- Demonstrable ability to lead insight-driven innovation, with experience of testing, scaling and refining audience-led approaches.
- Comfortable using digital tools, automation or CRM platforms to optimise supporter journeys and improve operational efficiency.
- Deep understanding of UK fundraising regulation, supporter data compliance, and charity governance. Awareness of organisational risk and compliance, including how regulatory or reputational risks impact strategic decision-making.
Skills, knowledge and behaviours required for this role:
- Strategic and commercial thinker, able to balance short-term results with long-term growth and sustainability.
- Inspirational leader with experience managing large teams, including senior managers, across income and service functions.
- Flexible and adaptive leadership style, able to support a range of personalities and development needs across the wider team.
- Confident leading across the full employee lifecycle, from recruitment to performance management and succession planning.
- Excellent communicator and presenter, able to engage, influence and motivate stakeholders at all levels, including Board.
- Highly numerate, with experience in multi-year investment modelling and income forecasting across multiple programmes.
- Skilled in insight-led decision making, journey optimisation, and integrated campaign delivery.
- Strong understanding of digital marketing tools and supporter engagement across online channels.
- Experienced in designing and improving supporter journeys to increase satisfaction, retention and lifetime value.
- Proficient in CRM and insight tools (e.g. Salesforce, Power BI, Google Analytics).
- Highly organised, analytical and outcome-focused, able to manage multiple complex workstreams and competing deadlines.
Strategy and Planning
- Develop, own and drive the Make-A-Wish Public Fundraising strategy and roadmap, aligning it to organisational goals and strategy, and ensuring long-term scalable, sustainable income growth.
- Shape strategy and long-term plans across all public income streams: individual giving (cash, RG, lottery, payroll giving), legacy, in-memory, third-party events, community fundraising, owned products and innovation.
- Use insight, segmentation, and lifetime value data to inform fundraising planning across acquisition, engagement, and retention. This includes owning the Make-A-Wish supporter segmentation model.
- Ensure the team adopts a test-and-learn culture grounded in insight, continual improvement and audience understanding.
- Lead the development of scalable propositions, product strategies and audience approaches across all public income channels.
- Set up and model new income streams from scratch (e.g. lottery and regular giving programmes), with robust 10-year financial investment cases to inform Board-level decisions.
- Oversee the development of the engagement strategy for these supporters—defining its purpose, positioning, and role in supporting income growth, supporter satisfaction, and operational excellence.
- Oversee the development and delivery of a comprehensive Supporter Care Roadmap, ensuring all inbound supporter touchpoints are high quality, timely, compliant, and aligned with Make-A-Wish’s tone, values, and fundraising activity.
- Provide strategic leadership to the Supporter Care function, ensuring it is fully embedded into the public fundraising model and capable of scaling as supporter volumes grow, including future-facing processes, tech use, and journey mapping.
- Lead strategy on audience journeys and supporter touchpoints, including Make-A-Wish’s Contact Strategy, driving joined-up experiences and consistent messaging.
- Contribute to the overall organisational strategy through Extended Leadership Team (XLT) engagement, ensuring public fundraising is fully integrated. Act as a senior leader within Income & Engagement and across the organisation, contributing to cross-functional strategy and planning.
Operational Delivery
- Oversee the delivery of public fundraising programmes across all channels and products, ensuring alignment to income, supporter volume, and ROI targets.
- Lead the development and testing of new fundraising propositions, programmes and products, in line with audience needs and market opportunities.
- Oversee the team to deliver multi-channel campaigns across DRTV, direct mail, F2F, telemarketing, digital and social - working closely with agencies and internal teams.
- Ensure all supporter journeys across fundraising and experience are aligned, data-driven, and optimised to deepen engagement and improve retention.
- Oversee the operational performance of the Supporter Care Team, ensuring efficient income processing, compliant data handling, and prompt responses across phone, inbox and other inbound channels.
- Deliver continuous improvement across supporter care workflows—introducing training, process optimisation, documentation and KPIs.
- Ensure fundraising and supporter care functions meet all regulatory requirements (Fundraising Code, Gambling Commission, GDPR), including acting as the lead for the Gambling Commission.
- Lead strategic projects at XLT level that improve supporter engagement, fundraising effectiveness and operational scalability.
Financial Management
- Hold responsibility for multi-million pound income and expenditure budgets across the department.
- Lead business planning, investment proposals, budgeting, and reforecasting across all public fundraising and supporter care activity for 5 to 10 year plans.
- Build and manage multi-year investment models to inform income planning, particularly for high-potential streams like regular giving and lottery.
- Monitor and report on financial performance, providing insight, variances, and recommendations to senior stakeholders and the Board. Monitor return on investment across products and channels to inform future strategic decisions.
- Support senior managers to manage their budgets effectively and adapt where needed to maintain financial performance.
- Ensure all activity within supporter care operations is cost-effective, accurate and delivers strong value for money.
People Leadership and Culture
- Provide strategic leadership to a multi-functional team of approximately 20 colleagues, including four senior direct reports across core fundraising and supporter servicing functions.
- Set a clear team vision and ensure that performance, culture and development support organisational ambitions and create a supportive, inclusive culture focused on shared goals and continuous improvement.
- Embed a high-performance culture through clear goals, coaching, accountability, and personal development plans.
- Champion coaching, cross-team collaboration and a test-and-learn culture - empowering staff to innovate and drive impact.
- Ensure Supporter Care staff are resourced, trained and empowered to deliver a high-quality supporter experience that aligns with strategic goals.
- Lead on culture change within the Supporter Care function, embedding shared purpose with fundraising and a deep understanding of how supporter experience contributes to retention and long-term income growth.
- Shape the future structure and capability of the team to support long-term growth, including the integration of the Supporter Care function into the public fundraising model.
Stakeholder and Supplier Management
- Lead strategic supplier relationships across fundraising and experience (media, creative, F2F, print, fulfilment), negotiating contracts and ensuring high-quality delivery.
- Build strong internal relationships with stakeholders in Brand, Digital, Tech, Finance, Data and Wishgranting to deliver joined-up strategy and planning. Collaborate with key internal stakeholders to deliver integrated, insight-led supporter journeys and ensure shared accountability for audience experience
- Collaborate with the Head of Brand & Comms to ensure fundraising communications reflect the brand and improve audience engagement.
- Represent Public Fundraising at the Extended Leadership Team (XLT), contributing to cross-charity strategy, insight sharing and project delivery.
- Act as a key internal ambassador for the supporter, using insight and feedback to shape fundraising propositions and operational improvements.
Data, Insight and Innovation
- Work in partnership with Data & Impact to develop insight tools and reporting dashboards to track performance across both income and supporter experience.
- Oversee use of segmentation, audience journey mapping, and predictive analytics to inform both fundraising and operational planning.
- Lead on Make-A-Wish’s innovation pipeline within Public Fundraising, identifying opportunities for new product development and managing test-and-learn pilots through to scale.
- Monitor market trends and competitor activity to ensure fundraising and supporter care stay relevant and responsive to audience expectations.
- Own delivery of the supporter care improvement programme, embedding measurement of satisfaction, service levels, and team performance.
Together, we create joy, happiness and magical memories through life-changing wishes for children with critical illnesses.
The client requests no contact from agencies or media sales.
As the Fundraising Officer you will play a pivotal role in growing individual giving through cash and regular donors and legacy giving for a local health charity.
This post would be suitable for someone with existing experience in a fundraising or volunteering setting, regularly interacting with donors and/or customers to provide an excellent service or experience. The charity are keen to hear from candidates with an appetite to start and grow a career in the charity sector.
You will be joining a passionate, hardworking, friendly team where you will be able to see first-hand the difference your role is making.
This is a hybrid role with 3 days a week in the South West London office.
The charity
A collaborative, welcoming health charity, dedicated to supporting those in need of care and their families. You would be joining a passionate organisation with a tight knit and supportive working culture, who work on site with their beneficiaries.
The Role
Lead on the operational management of face-to-face regular giving recruitment.
Implement strategies to improve the acquisition of donors.
Deliver one digital cash appeal per year.
Lead the delivery of two retention communication campaigns per year.
Develop and implement automated digital journeys across IG that improve donor conversion, support income growth and reduce donor cancellations.
With support from Fundraising Assistant, ensure administration, record keeping and thanking for all IG activity is accurate and up to date.
The Candidate
Proven experience in marketing, using marketing techniques effectively to grow income and/or engagement. This could be in a charity or commercial setting.
Experience in a fundraising or volunteering setting, regularly interacting with donors and/or customers to provide an excellent service or experience.
Experience using digital media platforms (e.g. social media, canva, mailchimp)
Experience using a donor or customer database.
IMPORTANT NOTE
Our aim is to respond to all successful applications within 5 days. If you havent been contacted within 5 days your application has been unsuccessful, but we positively encourage you to apply for any other positions that you may see in the future.
We apologise that we cannot contact everybody in person but thank you in advance for your interest.
Third Solutions encourages applications from individuals of all ages & backgrounds. Appointment will be made on merit alone but candidates must be able to demonstrate their ability to work in the UK. Third Solutions acts as an employment agency for permanent recruitment & an employment business for temporary recruitment as defined by the Conduct of Employment Agencies & Employment Business Regulations 2003.