Fundraising Jobs

Are you looking for your next Community & Challenge Events Manager role? We are delighted to be supporting the wonderful team The National Brain Appeal as they look for a Community & Challenge Events Manager to join their team. TNBS is an amazing organisation that is funding research, innovative treatment and world-class facilities for those with neurological & neuromuscular conditions.

As Community & Challenge Events Manager, you will be responsible for the planning, growth & delivery of key fundraising activities which includes sporting challenges, community fundraising and supporter DIY events. You will recruit, inspire and steward supporters, helping them exceed their fundraising targets, as well as identify and build on new relationships and opportunities in the community.

To be a Community & Challenge Events Manager, you will need:

• Extensive experience of community and events fundraising
• Experience of product development for fundraising 
• Project management experience 
   

Deadline: 19^th May 2024
Salary: £38,000 - £42,000
Location: London, Hybrid with 2 days per week in the office
Working pattern: Full-time, permanent. Flexible hours considered

If you would like to have an informal discussion, please call Jake on 02030 062787 or email [email protected]

Ashby Jenkins Recruitment are a specialist charity recruitment agency, we use our extensive sector knowledge and experience to match candidates to the most suitable roles. We take a relationship-led approach to recruitment, working ethically, supporting people to find their perfect role within the not-for-profit sector.

We are passionate about improving equality across the sector, you can read more about our commitment to diversity here. We proactively welcome applications from a diverse range of candidates.

If enough applications are received the charity reserve the right to end the application period sooner.
 

We are looking for an Portfolio Development & Innovation Manager for an inspiring social welfare charity to review and evaluate the Fundraising portfolio, drive decisions about how to best meet strategic goals and design a new Fundraising Innovation Strategy.

This is a hybrid role with two days a week in the London office.

The Charity

A long standing national charity, dedicated to providing life long support from advice services to rehabilitation. They have a staff of c1,500 people securing over 150m last year.

You will be joining a highly respected organisation, known for its supportive and inclusive working culture, offering fantastic benefits including 28 days paid holiday per year (plus bank holidays), contributory pension scheme -employer contribution up to max of 10% and an employee assistance programme as well as much more!

The Role
Lead the annual fundraising portfolio process to review and evaluate the performance of current Fundraising products.

Lead on the design and development of a new innovation strategy.

Develop new processes and a toolkit to operationalise the new strategy.

Recruit a new Portfolio Development & Innovation Officer, effectively leading, inspiring, managing and developing them within your new team.

The Candidate
Experience of assessing and reviewing a diverse product portfolio.

Experience of analysing and evaluating data, distilling complex information and articulating it in an engaging, digestible manner.

Experience of utilising supporter and donor insights to help inform decision making.

Experience of managing and reporting on significant income and expenditure budgets.

IMPORTANT NOTE

Our aim is to respond to all successful applications within 5 days. If you havent been contacted within 5 days your application has been unsuccessful, but we positively encourage you to apply for any other positions that you may see in the future.

We apologise that we cannot contact everybody in person but thank you in advance for your interest.

Third Solutions encourages applications from individuals of all ages & backgrounds. Appointment will be made on merit alone but candidates must be able to demonstrate their ability to work in the UK. Third Solutions acts as an employment agency for permanent recruitment & an employment business for temporary recruitment as defined by the Conduct of Employment Agencies & Employment Business Regulations 2003.

Charity People is thrilled to be working with The Cardinal Hume Centre in their search for a new Individual Giving Manager.

Job Title: Individual Giving and Gifts in Wills Manager
Location: London, ideally office based
Salary: £38,000 per annum (inclusive of London weighting)
Benefits: 28 days holiday (incl. Bank Holidays), BrightSpot training access, Cycle to work scheme, 6% employer pension contribution

About the organisation

The Cardinal Hume Centre supports families and young people facing poverty and homelessness, striving for a society where everyone has a safe place to live and the opportunity to thrive. Annually assisting over 1300 individuals, the Centre plays a crucial role in combating homelessness and poverty, particularly in Westminster.

The fundraising team are sociable, inclusive, incredibly passionate and high-performing, with exceptional leadership; they have seen impressive recent growth with an annual income in the region of £2m.

The Role

This is a permanent role, based in London, requiring a minimum of two days a week in the office. It comes with a salary of £38,000 p/a (inclusive of London weighting). They have a brilliant benefits package including 28 days holiday (incl Bank Holidays and increasing after two years of service); BrightSpot training access; cycle to work scheme and 6% employer pension contribution.

This role involves managing the Individual Giving (IG) and Legacy income pipelines, overseeing expenditure required to raise income, and providing monthly monitoring while using data analysis to evaluate fundraising results. Additionally, it requires the development and implementation of strategies to retain, recruit, and acquire new supporters aligned with the values of the Cardinal Hume Centre as well as an ability to provide excellent stewardship ensuring donors receive a personalised and warm donor experience.

"Every day at Cardinal Hume Centre brings unique challenges and opportunities to develop my professional knowledge and skill set. Working to help others realize their potential and find their place in our community, is more than a job - it is a passion shared by everyone in the Centre." Jeanita Snowden, Employment Specialist

Responsibilities:

• Manage Individual Giving (IG) and Legacy income pipelines
• Oversee expenditure for fundraising initiatives
• Provide monthly monitoring and data analysis of fundraising results
• Develop strategies to retain, recruit, and acquire new supporters
• Ensure excellent stewardship to deliver a personalized donor experience

Requirements:

• Proven success in Individual Giving fundraising
• Proficiency in fundraising databases (e.g., ThankQ) and data analysis
• Experience in supporter care and stewardship programs
• Strong content production skills for digital and print materials

To kickstart the application process, please contact Seema Choudhury at Charity People today with your CV or profile. We are committed to providing equal opportunities and welcome candidates from diverse backgrounds. If you require any assistance or adjustments during the application process, please don't hesitate to reach out.

For over thirty years, Charity People has been dedicated to recruiting talented individuals for non-profit organizations. We are proud to partner with charities, universities, and institutes that promote diversity and inclusion in the workplace. Join us in making a difference in the charitable sector.

Charity People is thrilled to collaborate with London's Air Ambulance in the search for a dedicated Direct Marketing Officer to bolster the Fundraising and Marketing team. This role presents an exciting opportunity to contribute to crucial initiatives aimed at securing funds for the replacement of two helicopters and the enhancement of helipad facilities, enabling continued service provision for complex trauma rescue cases across London.

As the Direct Marketing Officer, you will play a pivotal role in supporting the development, management, and optimization of the Lottery and Regular Giving programs through Face to Face fundraising. This position involves close collaboration with face to face fundraisers, external agency contacts, and internal stakeholders, including paramedics, doctors, and various departments within the charity.

Salary: £30,000 to £35,000 (depending on experience)
Location: Hybrid, flexible working, field-based role with travel around London
Contract: Permanent, 35 hours per week, with core working hours of 10:00 - 16:00
Benefit: 27 days holiday per annum, plus bank holidays, employee assisted programmes, volunteer leave days

Key Responsibilities:

Planning & Organizing: Collaborate with the Direct Marketing Manager to oversee campaign activities across Private Site, Door to Door, and Telemarketing. Contribute to the development of strategic plans and analyze campaign results to ensure ROI.
Fundraiser Training and Engagement: Update and refine Fundraiser Induction Training and conduct engaging training sessions on the charity's services. Implement a monitoring plan for external Face to Face agencies and build strong relationships with operational teams.
Fundraiser and Agency Monitoring: Monitor fundraisers' performance, ensure compliance with internal procedures, and maintain high standards for external suppliers. Facilitate the smooth running of Face to Face campaigns and cultivate relationships with agency partners.
Administration Duties: Manage invoices, stock, and website content related to Face to Face Fundraising. Support the Direct Marketing Coordinator in territory management and engagement schemes.

To kickstart the application process, please contact Seema Choudhury at Charity People today with your CV or profile. We are committed to providing equal opportunities and welcome candidates from diverse backgrounds. If you require any assistance or adjustments during the application process, please don't hesitate to reach out.

For over thirty years, Charity People has been dedicated to recruiting talented individuals for non-profit organizations. We are proud to partner with charities, universities, and institutes that promote diversity and inclusion in the workplace. Join us in making a difference in the charitable sector.

Corporate Partnership Manager
Salary: £45,000 -£51,000 dependent on experience
Job Type: Permanent
Location: London
The organisation offers a flexible working arrangement, combining both remote work and an in-office presence.
Your new role
The Corporate Fundraising Manager role is instrumental in driving the charities' mission forward by creating, managing and expanding their portfolio of corporate partnerships. The main responsibility is to produce business proposals using knowledge of fundraising strategies, donor development and grant writing. Other duties include:

• Research, approach and secure new corporate partnerships
• Fostering strategic relationships with corporate sponsors and donors
• Create and present compelling business proposals and pitches that are tailored to stakeholders to secure funding
• Evaluate the progress of fundraising campaigns, reporting key metrics to stakeholders
• Clearly communicate fundraising goals to stakeholders and corporate partners
• Act as an ambassador for the organisation, representing the charity at external events and other networking opportunities
• Undertake public speaking engagements and present to potential donors/ partners
• Maximise fundraising opportunities by collaborating with colleagues across the organisation to maximise income.

What you'll need to succeed

• Minimum of 2 years of experience in a fundraising sales or income generation role.
• Excellent communication, interpersonal and networking skills
• Ability to work independently and as part of a team
• Strong organisational and project management skills

What you'll get in return
Hybrid work is available. Competitive annual salary
What you need to do now
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.

Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk

We have three great Senior Individual Giving Executive roles at Great Ormond’s Street Hospital Children’s Charity (GOSHCC), in their individual giving fundraising team. The extraordinary Great Ormond Street Hospital sees 750 seriously ill children and young people from across the UK and this is your chance to make a difference for them. The purpose of the roles is to lead on the day-to-day campaign management as well as explore new digital channels to develop and improve supporter journeys and maximise donor lifetime value.

If you have experience managing campaigns end to end, are analytical and creative, this could be a wonderful opportunity to progress your fundraising career or use your transferable skills to get into the charity sector.

To be a successful Senior Individual Giving Executive, you'll need:

• Experience of individual giving campaign management or clear transferable project management and fundraising skills
• Excellent project management and communication skills, including in developing and delivering multiple marketing campaigns and working with external agencies
• Experience of writing campaign briefs and using data analysis to in inform decision making on supporter or customer contact strategies

Salary: £34,821
Contract: Permanent full time
Location: Hybrid – 2 days per week in Russell Square office
Deadline: Rolling - ASAP

If you would like to have an informal discussion, please call Emma on 02030 062787 or email your interest along with your CV to [email protected].

Ashby Jenkins Recruitment are a specialist charity recruitment agency, we use our extensive sector knowledge and experience to match candidates to the most suitable roles. We take a relationship-led approach to recruitment, working ethically, supporting people to find their perfect role within the not-for-profit sector.

We are passionate about improving equality across the sector, you can read more about our commitment to diversity here. www.ashbyjenkinsrecruitment.co.uk/our-commitment-to-diversity/

If enough applications are received the charity reserve the right to end the application period sooner.

Harris Hill are delighted to be working with a wonderful independent international school centred charity that was set up in 2018. The Development and Alumni Relations office are now looking for a Development Officer to join their team. This role is ideal for someone who loves relationship building and wants to get into fundraising.

Job title: Development Officer

Location: Hybrid opportunities and office based at Cobham, Hillingdon and Egham campuses

Grade and salary: Circa £30,000

Hours: Full time

Contract type: Permanent

Responsibilities within this role:

• Cultivate and steward relationships with prospective and existing and donors (under £10,000 capacity) across the three campuses
• Assist in the development of a comprehensive stewardship programme aimed at enhancing donor engagement and retention
• Support implementation of a mid-value fundraising programme to effectively solicit donations from targeted donors (under £10,000)
• Respond to alumni enquiries promptly and provide assistance or information as needed.
• Utilise the Raisers Edge database to log and track alumni communications, and change of personal details ensuring accurate and up to date records.

They are now looking for:

• Proficiency in Microsoft Office Suite and ideally fundraising software
• A strong desire to learn fundraising techniques and strategies with a commitment to professional development in this area.
• Excellent communication and interpersonal skills, with the ability to engage with donors, alumni and colleagues

If you would like to have a chat to learn more about this role and to receive a full job description please contact Hannah at Harris Hill

The hiring manager is seeing applications on a rolling basis so please send you CV over asap do not miss out.

Harris Hill Charity Recruitment Specialists operates an equal opportunity policy and commits to treating all of our candidates and jobseekers fairly. We welcome and encourage applications from everyone regardless of age, disability, sex, gender, sexual orientation, pregnancy and maternity, race, religion or belief and marriage and civil partnerships.

Harris Hill are delighted to be working with Barts Charity. At Barts Charity, their vision is to provide life-changing improvements to health for the people of East London. Barts Charity is committed to investing around £150 million in new projects over the next five years in key areas of research and healthcare. They are now wanting a brilliant fundraiser to join them as their new Major Gifts Officer (Trusts).

Job title: Major Gifts Officer (Trusts)
Location: London office twice a week on a Tuesday and Wednesday
Grade and salary: £35,000
Hours: Full time/ flexible hour options
Contract type: Permanent

You will be joining Barts Charity at an exciting time, during their most ambitious fundraising period to date which is raising funds for two important health projects - a Clinical Research Facility in Whitechapel and a Breast Cancer Centre in the City of London at St Bartholomew's Hospital.

What the Major Gifts Officer will do:

• This role will be mostly focused on growing and maintaining a portfolio of low-level prospects and donors (c. 4- and 5-figure gifts) though targeted approaches and high-quality written applications.
• In addition to soliciting gifts for two capital projects, the role will also identify funding opportunities for other projects.
• Provide support to the Senior Stewardship Manager with stewardship activity, as well as Senior Major Gifts Fundraisers with major funding proposals where required.

Ideally the Major Gifts Officer will have experience of:

• Experience of working in fundraising for a charitable organisation with a proven ability of securing 4- or 5- figure+ gifts
• Excellent writing skills to produce high-quality applications and proposals and other fundraising communications
• The ability to identify new funding streams and generate and convert leads into gifts
• The ability to manage a high-volume pipeline of donors/prospects, while ensuring the CRM data on the pipeline is accurate and up-to-date

If you would like to have a chat to learn more about this role and to receive a full job description please contact Dominic at Harris Hill on [email protected] or call him on 0207 820 7332

The role closes on the 15th May at 5pm and interviews will be week commencing the 20th May

As leading charity recruitment specialists and a certified B Corp™, Harris Hill is committed to high and ever-improving standards of equitable and inclusive recruitment. We actively welcome applications from all sections of the community regardless of age, disability, gender, race, religion, sexuality and other protected characteristics.

We are working with an incredible homelessness charity to recruit this key role to cover maternity leave. You will provide direction and manage the team responsible for brand, comms, events and fundraising. You will also directly be responsible for Major Donor relations and income.

This position is critical in the charitys growth and delivery of strategic goals through brand development, stakeholder engagement and delivery of some key streams of fundraised income.

This is a hybrid role with two days a week in the London office. Fully remote might be considered for the right candidate.

The Company
A small collaborative and passionate charity dedicated to solving homelessness, providing a safe and caring community that supports self belief and independent living.

The Role
Develop the brand on an ongoing basis, in collaboration with the Chief Executive and senior leaders
Ensure the charitys visual identity and organisational narrative are upheld through all communications and PR
Support the Heads of Fundraising and Communications to devise a communications strategy aimed at engaging new and existing audiences
Identify stories and opportunities to increase brand awareness
Keep up to date with best practice in fundraising, identifying and sharing trends, developments
Manage the work of direct reports, agreeing and setting objectives, targets and deadlines
Directly take responsibility for supporting and communicating with major donor / high net worth supporters

The Candidate
Experience of planning and delivering fundraised income growth
Brand management experience
Experience producing communications and/or fundraising plans in the charity sector
Understanding of supporter management and journeys
Experience of managing and developing high-performing team
Ability to develop and maintain professional relationships at all levels and with key stakeholders
Agility to move across various functions and areas of responsibility

IMPORTANT NOTE

Our aim is to respond to all successful applications within 5 days. If you havent been contacted within 5 days your application has been unsuccessful and your details will not be held further but we positively encourage you to apply for any other positions that you may see in the future.

We apologise that we cannot contact everybody in person but thank you in advance for your interest.

Third Solutions encourages applications from individuals of all ages & backgrounds. Appointment will be made on merit alone but candidates must be able to demonstrate their ability to work in the UK. Third Solutions acts as an employment agency for permanent recruitment & an employment business for temporary recruitment as defined by the Conduct of Employment Agencies & Employment Business Regulations 2003.

Samaritans is on a mission to make a profound impact on suicide prevention, and they need your expertise to drive their philanthropy programme to new heights. With a small yet promising portfolio of supporters and donors, they are poised for growth, fuelled by a national rise in wealth and philanthropy. Annual income is around £500K with donations typically at 5 figure values.

The ambition is to grow the programme sustainably in the long term but also ensure the target is met in 2024-25. This year will be about proactive engagement with a wide range of potential supporters, developing programme infrastructure and securing mid-value donations to build the pipeline from the ground up. In year two they hope to drive up gift volume and value.

The Senior Philanthropy Manager will line manage the Philanthropy Officer, supporting their development and fostering an overall culture of collaboration and high performance. The role will also personally cultivate and steward relationships with new and existing major donors, and work collaboratively on a programme of stewardship and cultivation events.

There is a huge amount of potential for this income stream, and with the right Senior Philanthropy Manager, the portfolio could really fly.

Key responsibilities

• Manage, develop and lead the Philanthropy Officer
• Manage a portfolio of existing donors, deepening their relationship with the charity and upscaling gifts
• Develop a healthy pipeline of new donors, managing prospects with a view to increasing gifts
• Lead the strategic planning for the major donor programme
• Develop an events programme for cultivation and stewardship of donors

Essential criteria

• Substantial experience of, and a strong track record in, major gift fundraising
• Experience of personally soliciting 5-6 figure gifts from major donors
• Experience of successfully managing end-to-end major donor relationships
• Good leadership skills with experience, or transferable experience, of line management

We are thrilled to be looking for a Legacy Manager to join the Liberal Democrats on a 2-year FTC. As the next general election approaches, this is an exciting time to join the to join their Fundraising Team and play a vital role as they prepare for the election, which is likely to see a shift in the political landscape.

As a key part of the Major Donor Fundraising Team, you will develop the successful Legacy Programme through targeted marketing activities via digital & physical outreach. This role will have a focus on increasing the number of legacy donors via marketing & outreach, email campaigns, postal mailers, as well as the management of a free-will writing service. You will also lead engagement with legacy programme donors and the processing of legacy donations.
To be a successful Legacy Manager, you will need:  

• Experience in Legacy fundraising/marketing, or in Individual Giving
• Ability to approach legacy donors and prospects, engage them effectively and make direct ask in person, by phone or email 
• Interest in politics and sympathy with the cause of the Liberal Democrats 

Deadline: 15th May
Salary: £35,000-£37,000  
Contract: Full-time, 2 year FTC
Location: Westminster/Hybrid 

If you would like to have an informal discussion, please call Jake on 02030 062787 or email your interest along with your CV to [email protected]

Ashby Jenkins Recruitment are a specialist charity recruitment agency, we use our extensive sector knowledge and experience to match candidates to the most suitable roles. We take a relationship-led approach to recruitment, working ethically, supporting people to find their perfect role within the not-for-profit sector. 

We are passionate about improving equality across the sector, you can read more about our commitment to diversity here. 

If enough applications are received the charity reserve the right to end the application period sooner. 

For over 500 years, Guy's and St Thomas' Foundation have been a constant in London's ever-changing landscape, at the leading edge of health. It is located in the heart of a global city that is vibrant and diverse, but that is also a place with stark health inequity.

As an independent organisation, Guy's and St Thomas' Foundation invests, partners, engages and influences to come at big health challenges from all angles. Through a family of forward-looking organisations (Impact on Urban Health, Guy's & St Thomas' Charity, Guy's Cancer Charity & Evelina London Children's Charity), they collaborate with communities, partners, and hospitals, and use assets to transform lives.

This is an opportunity to join the Guy's and St Thomas' Foundation team, at a time where they are bringing their fundraising function in-house. This change, along with further investment in the Fundraising function, is expected to see growth in income - this is therefore an exciting time to join the team, and to have significant impact across the breadth of work covered by the Foundation and it's family of linked charities.

As the Product Development Lead you will be a crucial role within the fundraising team, focusing on the strategic planning and execution of a diverse range of fundraising products. This position is pivotal in identifying innovative opportunities that resonate with the charity's strategic vision, leading efforts in insight gathering, ideation, prototyping, and testing. The aim is to craft fundraising products that not only raise funds but also enhance the quality of life for the beneficiaries.

In addition to product creation and development, this role involves extensive collaboration with various stakeholders across the three charities, including NHS front-line staff, directors, and senior leadership, to foster a culture of innovation and support for new initiatives. As part of the Fundraising Innovation strategy, the role encompasses leading new product development sprints, analysing fundraising events, and working closely with managers to capitalise on collaborative opportunities, all aimed at increasing income and diversifying the funding base.

They are seeking someone who has a strong understanding of new product development principles and the ability to take products from concept to market, ideally gained within a fundraising setting. You will have experience using data insight for decision-making, and time management skills to consistently meet deadlines. Experience in building relationships and influencing stakeholders across the organization, as well as knowledge of fundraising regulation, databases, and Facebook fundraising, are highly desirable attributes for this role.

To apply, please either send an updated CV in response to this advert, or contact Sean Fallows at TPP Recruitment to arrange a confidential discussion. We will then be in touch with further details regarding the role, and the recruitment process.

Guy's and St Thomas' Foundation has a strong belief that better health for all is within our reach and by becoming a more diverse, equitable and inclusive organisation together we can achieve this. Therefore, they welcome and actively encourage applications from candidates from a broad range of backgrounds, with different lived and learnt experience.

We want you to have every opportunity to demonstrate your skills, ability and potential; please contact us if you require any assistance or adjustment so that we can help with making the application process work for you.

Harris Hill are delighted to be working with a medical charity in their search for the Senior Event Manager.  Senior Events Manage will be responsible for organising the full calendar of fundraising events, including sporting/challenge, bespoke, special and community events. 

As a Senior Events Manager you will:

• Line manage the Community and Events Executive
• Engage with local and large businesses and corporate bodies to actively engage them with challenge and community events
• Organise and secure sponsorship for special events such as the annual Gala Dinner, Supporters Thank You Evening, Christmas Carol Concert
• Work alongside the Communications Team as well as manage relationships with external designers, printers etc to create and produce a range of publicity materials
• Oversee the maintenance of contact with challenge participants in the lead-up to each event, providing fundraising advice and training support, as well as pre-event motivational activities/meetings. 

In order to be successful, you must have :

• Significant experience in Fundraising Events
• Line management experience
• Demonstrable experience leading Community, Challenge and Special events
• Strong organisational and time-keeping skills
• Strong communication skills, both written and verbal
• Enthusiastic and positive approach to supporting event participants
• Confident in talking to groups and attending events, speaking about the charity

Salary: £38,000-£43,000 per annum depending on experience

Contract type: Permanent, full time or part-time  

Location: London, hybrid working

Deadline: Tuesday 14th May at 8am

Interview date: w/c 20th May

Recruitment process: Cv and Supporting Statement to

If this sounds like you, then please do get in touch ASAP!

Harris Hill Charity Recruitment Specialists operates an equal opportunity policy and commits to treating all of our candidates and jobseekers fairly. We welcome and encourage applications from everyone regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief and marriage and civil partnerships.

For over 500 years, Guy’s and St Thomas’ Foundation have been a constant in London’s ever-changing landscape, at the leading edge of health. It is located in the heart of a global city that is vibrant and diverse, but that is also a place with stark health inequity.

As an independent organisation, Guy’s and St Thomas’ Foundation invests, partners, engages and influences to come at big health challenges from all angles. Through a family of forward-looking organisations (Impact on Urban Health, Guy’s & St Thomas’ Charity, Guy’s Cancer Charity & Evelina London Children’s Charity), they collaborate with communities, partners, and hospitals, and use assets to transform lives.

This is an opportunity to join the Guy’s and St Thomas’ Foundation team, at a time where they are bringing their fundraising function in-house. This change, along with further investment in the Fundraising function, is expected to see growth in income – this is therefore an exciting time to join the team, and to have significant impact across the breadth of work covered by the Foundation and it’s family of linked charities. 

The Supporter Experience and Journeys Lead, part of the Supporter Experience Team, will be responsible for overseeing the daily implementation of supporter journeys. This entails managing timelines and ensuring that all deliverables are achieved.

The Contract:

Salary: £37,332 to £42,099 (depending on experience)

Contract Type: Permanent

Hours: Full time 35 hours per week

Work arrangements: Hybrid

Benefits:

• Up to a 12% employer pension contribution.
• Annual personal development budget.
• Annual health and wellbeing personal allowance.
• Enhanced maternity, paternity, and parental leave pay, accessible without length of service requirements.
• Health and wellbeing programme offering optional free yearly health check-ups.
• Support for healthy eating, including fruit bowls and onsite lunch facilities.
• Agile working, flexible hours, and supportive IT Kit.
• Shower facilities and bike lock area.
• Generous annual leave (27 days + bank holidays).
• Subsidies for glasses.
• Employee Assistance Programme.
   

About the role:

As the Supporter Experience and Journeys Lead you will collaborate closely with fundraising and support teams, managing the supporter panel and implementing new initiatives to enhance supporter experiences. You’ll update the supporter experience toolkit and ensure alignment with organisational best practices.

About you:

• Experience of developing best in class user journeys and experiences in the commercial or non-for-profit sector.
• Experience of facilitating or supporting on user research activities including focus groups, surveys, and user testing.
• Experience in reporting, evaluating, and testing.
• Experience of facilitating workshops both virtually and in person.
• Knowledge of a Fundraising Database (e.g. Raiser’s Edge or Salesforce) 
• Knowledge and demonstrable experience of adhering to GDPR and PECR laws and codes of conduct.
• Understanding of NHS Charities or healthcare fundraising

To apply, please either send an updated CV in response to this advert or contact Gemma Hannington at TPP Recruitment to arrange a confidential discussion. We will then be in touch with further details regarding the role, and the recruitment process.

Guy’s and St Thomas’ Foundation has a strong belief that better health for all is within our reach and by becoming a more diverse, equitable and inclusive organisation together we can achieve this. Therefore, they welcome and actively encourage applications from candidates from a broad range of backgrounds, with different lived and learnt experience.