Fundraising management jobs
Crisis is the national charity for people experiencing homelessness. We have embarked on our 10-year strategy for ending homelessness. We know it is not inevitable. We know together we can end it.
This is a brilliant opportunity to join a dynamic and ambitious team as we aim to deliver a consistently excellent experience to our supporters.
Location: Flexible, in line with our hybrid working policy. We work together in the London office a minimum of two days a month, plus other occasional in-office days as required.
About the role
The mission of the Supporter Care team at Crisis is to ensure that everyone who contacts us has an excellent experience. We are looking for a new Customer Service Coordinator with a strong background in customer service/supporter care. In addition to being great on the phone and having excellent writing, the successful candidate will be a problem solver who loves methodically working through issues to uncover root causes. You will also have a strong collaborative approach and be willing to develop yourself professionally by learning new skills.
This is an exciting time to join our team. We are about to transition to our new CRM (Microsoft Dynamics 365). We are also implementing new ways of getting the most from our contact management system (Zendesk), utilising AI and other functionality. This role will suit you if you have a strong understanding of customer service, are able to learn new technologies and to adapt to a changing environment all while delivering consistently excellent service.
About you
To be successful in this role you will:
- Have significant current or very recent experience in telephone-based customer/supporter service
- Be an initiative-taker, actively seek solutions before escalating issues
- Be able to effectively handle complex and difficult telephone calls
- Have a strong work ethic and ability to carry out a high volume of tasks to high levels of quality and speed
- Be motivated to develop professionally and consistently meet performance targets
Please see the full Job Pack linked below, for a full list of requirements for this role. We realise that long lists of criteria can be daunting, and you may not want to apply for a role unless you feel 100% qualified. However, if you feel you have relevant examples to answer the screening questions, we encourage you to apply.
We believe diversity is a strength, and our aim is to make sure that Crisis truly reflects the communities we serve. We are actively working towards our organisation being a place where everyone can thrive and make their best contribution to our mission of ending homelessness for good. We know that the more perspectives, voices, and experiences we can bring to this work, the better. We particularly welcome applications from people who have lived experience of homelessness, and people from all marginalised groups, communities, and backgrounds.
Working at Crisis
Our values, Bold, Impactful, Collaborative and Equitable, are at the heart of everything we do as we continue in our mission to end homelessness.
Our staff, members and volunteers are vital to getting the right government policies in place, providing breakthrough services, and building a supportive community. We’ll lead by example to nurture a positive and ambitious workplace guided by ending homelessness.
As a member of the team, you will have access to a wide range of employee benefits including:
- A competitive salary. Please note our salaries are fixed to counter inequity and we do not negotiate at offer stage
- Interest free loans for travel season ticket, cycle to work, and deposit to secure a tenancy
- Pension scheme with an employer contribution of 8.5%
- 28 days’ annual leave (pro rata) which increases with service to 31 days and the option to purchase up to 10 additional days leave
- Enhanced maternity, paternity, shared parental, and adoption pay
- Wellbeing Leave to be used flexibly
- And more! (Full list of benefits available on website)
Alongside our excellent staff benefits, we will support your ongoing development to build your skills, experience, and career.
When you join us, you will have the opportunity to join our staff diversity networks, which aim to champion issues across the organisation, enable staff to be their authentic and best selves and contribute to making Crisis a truly diverse organisation.
How do I apply?
Please click on the 'Apply for Job' button below. Our shortlisting process is anonymised as part of our commitment to equality, diversity, and inclusion. We do not ask for CVs, instead we ask you complete the work history section and answer the screening questions for us to be able to assess you fairly and objectively. At least two members of staff score all applications.
Closing date: Sunday 22nd March 2026 at 23:59
Interview process: Competency based interview plus assessment tasks
Interview date and location: In person interview at Universal House, 88-94 Wentworth St, E1 7SA, week commencing 13th April 2026
AI in Job Applications
We understand some candidates use AI tools when applying. Whilst we welcome the use of technology to support clear communication and structure, we want to learn more about you, so please ensure that your application reflects your own skills, knowledge and experiences.
Accessibility
We want our recruitment process to be as accessible as possible. If you need us to make an adjustment or provide additional support as you apply for a role, please email our Talent Acquisition team to discuss how we can help.
Registered Charity Numbers: E&W1082947, SC040094
Family Support Worker - Greater Manchester
£24,000 pa + Company Car and benefits (including 25 days annual leave, reward scheme and pension)
Greater Manchester region
Rainbow Trust Children’s Charity is going through an exciting time where we are growing, with the aim of reaching more families in need.
About the role:
We are looking to appoint a Family Support Worker on a full-time basis (35 hours per week), to deliver a high-quality family support service as part of our Greater Manchester Care Team.
Reporting to the Family Support Manager of the Greater Manchester Care Team and working in partnership with health, education and social care professionals, you will take responsibility for providing needs-led emotional, social and practical support to families where a child/young person has a life threatening or terminal illness.
Having worked in a demanding and emotional environment you have a genuine interest in building supportive relationships and helping people; and having provided bereavement support to families, you understand processes of grief, loss and change - and how best to help others deal with its impact.
What we’re looking for:
· An experienced child health, education or social care professional - applications will be particularly welcome from those who have worked in a community environment and those with a recognised qualification in education, health or social care
· A warm, inclusive approach to achieving goals quickly and correctly
· Practiced in child protection, information sharing and the rules around data protection - you lead by example, drawing on your own professional experience and working within established guidelines
· Practical and people-oriented - you will thrive working at a fast pace whilst maintaining accuracy and be a confident user of IT (including MSOffice)
· A persuasive and open communicator - you will work collaboratively with your team and volunteers to ensure delivery of a high-quality service and support fundraising colleagues by writing case studies and family updates
· A practical knowledge of diversity issues affecting children, young people and their families – aware that being responsive to others needs and concerns, is essential.
What we offer:
We are a Best Companies Two-Star rated organisation, an outstanding place to work! We have a range of fantastic benefits that we offer our employees, including:
· Flexible working hours to balance home and working life
· Employee Assistance Programme with access to remote GP, counselling, physiotherapy, resources to support your mental health and financial wellbeing, as well as a 24/7 helpline via Help@Hand
· Company car for front line care posts
· 25 days of annual leave plus public holidays – rising to 26 days after 1 year, 27 days after 5 years and 30 days after 11 years, with an additional 5 years to use in your 10th or 20th year of service (pro rata for part time)
· Time off in Lieu
· Access to the Blue Light Card Scheme, and other rewards and discounts
· Bike to work, season ticket loan and payroll giving schemes
· A recommend a friend recruitment bonus scheme
· Family friendly policies, focused on employee wellbeing, and an active cross-organisational wellbeing group running a number of initiatives throughout the year
· Pension scheme where we contribute 5% of your salary and you contribute at least 3%
· The option to buy/sell annual leave, as well as additional leave for your birthday, wedding/civil ceremony and an extra half day off for Christmas shopping
· Robust training and development programmes to support your learning and growth
As part of our learning and development Anne Harris Skills Development Programme, we aim to provide a high level of training and development opportunities for all staff, so you are able to perform to the best of your ability, achieve individual and team objectives aligned to Rainbow Trusts strategic plan, supporting staff to be their best and feel a valued member of a high performing organisation.
Our Family Support Teams are given the opportunity to complete a number of diverse training courses in their first 12 months, including but not limited to: Mental Health First Aid, Makaton, introduction to play, drawing and talking training.
The programme aims to provide a building block for you to individually tailor your own learning and development needs.
About us:
Rainbow Trust Children’s Charity enables families who have a child with a life-threatening or terminal illness to make the most of time together, providing expert, practical and emotional support, where they need it for as long as it is needed. For families living with childhood illness, time is everything. Right now, there are too many families coping alone with no support, no time to think, no time to make memories and no time for each other. We believe that no family should go through this alone, so we are here to change that.
How to apply:
Please visit our website and apply online.
Please disclose on your application form if you have used AI for any part of your job application.
Interviews will take place at our Greater Manchester Care Team office with the dates to be confirmed. We will only contact those applicants who have been successful. If you require any adjustments during the interview process, please let us know.
There will be a requirement for flexible working and a full current driver’s licence to accommodate team and family need. An enhanced DBS disclosure will be required for this post.
Rainbow Trust is committed to safeguarding and promoting the welfare of children and young people and expects all employees to share this commitment.
Rainbow Trust is an equal opportunities employer and we welcome applications from all backgrounds.
Citizens UK
Citizens UK is the UK’s biggest, most diverse and most effective people-powered alliance. We bring communities and local organisations together to work on issues that matter; from campaigning for zebra crossings on dangerous roads, to reforming the immigration system, to the Living Wage campaign. We have a track record of winning change through hundreds of local and national campaigns. We know everyday people have the ability to shape the world around them. We believe that through developing local leaders, we can drive nationwide change and create community-led solutions to big and small problems.
Project Information
Butetown and Grangetown Neighbourhood Fund project, funded by the Youth Endowment Fund. More details here: Neighbourhood Fund | Youth Endowment Fund
Citizens Cymru Wales has developed an innovative approach to reducing youth violence with community organising at its heart, working across four unique assumptions:
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‘It takes a village to raise a child’
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‘Anger without power leads to rage’
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‘Recognising the need to address Adverse Community Experiences’
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‘If you are not at the table, you’re on the menu’
In 2021 it developed a community led action plan to address youth violence in the neighbourhoods of Butetown and Grangetown. This work then secured £1m funding from the Youth Endowment Fund (YEF) to demonstrate how community organising can improve the lives of children and young people. Across Grangetown and Butetown, almost 2500 people were listened to, and issues workshops took place from which seven interventions were identified including Mental health, Additional Learning Needs and Literacy, an Employment partnership, Sports and diversionary activities and local microgrants. Each intervention is led by a local community-based organisation. At the heart of the work is building a hyperlocal community organising alliance. Underpinning the work is the development of a Youth Action Zone, a youth-led multi-agency partnership to support young people in the neighbourhood for the long term. The project is in its final year of delivery and needs a locally based project manager to support the current organisations to fulfil the action plan and build a long-term legacy.
Main Responsibilities
This is a unique role, focused on project management but embedding community organising. As project organiser for Butetown and Grangetown Neighbourhood Fund you will support the project aims, enabling core partners and intervention leads to fulfil the action plan and build a legacy for the long term. Alongside this, you will develop a craft of community organising, working closely with civic organisations based in the neighbourhoods, understanding local power and building partnerships with wider stakeholders, and developing local institutions and youth leaders. All of this should ladder up to building the power of the broader Cardiff Citizens alliance.
You will embed the ethos of community organising across the project and its legacy by:
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developing the leadership of people within local organisations - our 'leaders' who lead the campaigns we work on
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helping them to collectively identify the changes they want to see and create strategies to win those changes
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strengthen institutions’ own abilities to achieve their missions.
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Support leaders in connecting the hyperlocal work to the Cardiff Citizens alliance – developing their capacity to work with other leaders and civic institutions across the city to develop collective ambitions and actions (leading up to the 2027 Local Authority elections).
We envisage the role to be roughly 2 days project management and 1 day Community Organising, but given the nature of the project, these will naturally bleed into one another.
Working as the Project Organiser for Citizens UK, your main responsibilities will include:
Career Pathways Headings
Build and manage projects and achieve work targets effectively
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Project manage the YEF/Citizens UK Neighbourhood Fund project in the neighbourhoods of Butetown and Grangetown
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Support the delivery of four interventions (Mental health, ALN & Literacy/Sports and Police action team) including due diligence, accountability, measurement and impact monitoring.
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Ensure good governance; setting up stakeholder meetings and working with community leaders to develop the agenda and actions
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Develop an understanding of place-based systems change and support system behaviours across the project, including feedback, collaborative leadership and shared power
Develop and manage external relationships
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Maintain and extend local relationships and partnerships with community and civic organisations and wider statutory power
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Map and develop an ecosystem of strategic relationships at the local level
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Ensure the YEF work is embedded within the local ecosystem of support for young people.
Communications
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Support the interventions with communicating the impact of their work individually and collectively
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Create comms outputs that communicate the work of the YEF project for internal and external stakeholders
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Represent the organisation effectively to external audiences in meetings and at events
Generate income and resources
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Support the interventions to seek additional funding to continue their work beyond 2027
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Support local organisations to increase their capacity
Identify and develop relational leaders prepared to act with others for the common good and support them through a cycle of action and training in our curriculum
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Conduct 5 relational one-to-ones per week
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Identify and discern actual and potential leaders with the passion and ability to drive change
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Achieve significant development of primary and secondary leaders; nominate new leaders for training on the Citizens UK core taster curriculum and for National Training
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Attend Citizens UK 6-day training to further understanding the method of Community Organising used by CUK
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Teach sessions of the core taster Community Organising curriculum at a local level (supported by a senior Organiser)
Strengthen institutions and develop a broad-based neighbourhood alliance
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Ensure good understanding of the basic interests and traditions of typical member institutions
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Support the development of the Cardiff Citizens alliance
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Support with running institutional development campaigns in a range of organisations in the local area
Personal Specification
(D) Desirable, (E) Essential
Qualifications
Bachelor’s degree in any subject (D)
Qualification in a subject of relevance to community work or community organising (D)
Experience
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Evidence of having acted in a leadership role with peers or in local community activities (e.g., organising clubs or societies) (E)
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Experience of project management; evidence of having set up and/or delivered projects on time and to standard (E)
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Able to demonstrate previous experience of ‘learning by doing’ in a work or project environment; evidence of being open to feedback and comfortably coachable (E)
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Experience of building consensus between diverse stakeholders to drive progressive change (D)
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Previous campaign experience (D)
Key skills and knowledge
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Excellent interpersonal awareness – ability to listen well and appreciate a viewpoint or opinion that is different from one’s own (E)
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Excellent concern for impact – ability to adapt own behaviour to address the needs or concerns of someone else (E)
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Good communication skills – able to speak with conviction and passion; and to make a logical argument (E)
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Excellent time management skills with the ability to juggle a wide range of competing demands (E)
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Strong IT skills to include MS Office (E)
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Understanding of policy and campaign landscape in the UK, particularly around young people, community empowerment and neighbourhoods (D)
Personal qualities & values
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A self-starter with ability to take initiative and work independently (E)
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A passion for justice (E)
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A positive enthusiasm for working with faith congregations, trade unions, schools, and other community organisations (E)
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An interest in and experience of politics and public life (E)
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Able to work in a team (E)
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Willingness to work within accountable relationships (E)
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Self-motivated and adaptable (E)
Our Organisers and some project teams work closely with our member institutions and will be expected to attend member events that take place in the evenings and occasional weekends. We operate a Time Off in Lieu approach and have very flexible working arrangements to ensure a good work-life balance.
The successful applicant will be required to undertake a satisfactory Enhanced DBS check. DBS checks are renewed on a 3-year cycle.
About the application process
We work within diverse communities bringing people together. In line with our Inclusion value, we would love to see applications from LGBTQIA+ people, people from racialised communities, people living with disabilities and people of faith, all to better represent the communities we work in. We want our employees to have the working conditions that allows them to fully participate, be able to be their best authentic selves and thrive doing so, and we have employee networks to support staff. Even if you don’t quite meet all the required criteria still consider applying, as we invest in our employees and support them to develop the skills and knowledge required to deliver their role.
For questions and reasonable adjustments regarding your application including information in a different format, or our recruitment process, please email us.
The client requests no contact from agencies or media sales.
We are looking for a proactive Business Development Co-ordinator to support bids, tenders and funding opportunities. You’ll keep processes running smoothly, coordinate responses, maintain systems, and provide research and insight to help expand our mental health services. This is a great opportunity to grow your skills while making a real impact.
You will:
- Support the identification, preparation and submission of bids, tenders and funding opportunities
- Monitor tender portals, organise documentation and manage deadlines and trackers
- Coordinate internal contributions to tender responses, including policies, evidence and method statements
- Assist with drafting, formatting, proofreading and uploading tender submissions
- Conduct research into commissioning trends, competitor activity and market intelligence
- Maintain CRM systems, tender pipelines, outcome logs and shared document libraries
- Coordinate meetings, timelines and internal communication related to tender activity
- Support reporting and insight gathering to inform future business development activity
You are:
- Highly organised, methodical and able to manage multiple priorities effectively
- Detail-oriented, with a strong commitment to accuracy and quality
- A confident written and verbal communicator
- Proactive, positive and solution-focused, with a willingness to learn and develop
- Comfortable working collaboratively with colleagues across teams and disciplines
- Skilled in using Microsoft Office tools, including Word, Excel and SharePoint
- Curious and analytical, with an interest in research and market intelligence
- Committed to working within organisational values, policies and quality standards
Please find the job description attached and only apply if you meet the requirements of the role.
Helping you to live the life you choose
The client requests no contact from agencies or media sales.
Family Support Worker
£24,000 pa + Company Car and benefits (including 25 days annual leave, reward scheme and pension)
This role covers London & South East. You must be able to work across London boroughs
Rainbow Trust Children’s Charity is going through an exciting time where we are growing, with the aim of reaching more families in need.
About the role:
We are looking to appoint a Family Support Worker, on a full time basis (35 hours per week), to deliver a high-quality family support service as part of our London & South East Care Team.
Reporting to the Family Support Manager of the London & South East Care Team and working in partnership with health, education and social care professionals, you will take responsibility for providing needs-led emotional, social and practical support to families where a child/young person has a life threatening or terminal illness.
Having worked in a demanding and emotional environment you have a genuine interest in building supportive relationships and helping people; and having provided bereavement support to families, you understand processes of grief, loss and change - and how best to help others deal with its impact.
Location:
This role covers London & South East. You must be able to work across London boroughs
What we’re looking for:
· An experienced child health, education or social care professional - applications will be particularly welcome from those who have worked in a community environment and those with a recognised qualification in education, health or social care
· A warm, inclusive approach to achieving goals quickly and correctly
· Practiced in child protection, information sharing and the rules around data protection - you lead by example, drawing on your own professional experience and working within established guidelines
· Practical and people-oriented - you will thrive working at a fast pace whilst maintaining accuracy and be a confident user of IT (including MSOffice)
· A persuasive and open communicator - you will work collaboratively with your team and volunteers to ensure delivery of a high-quality service and support fundraising colleagues by writing case studies and family updates
· A practical knowledge of diversity issues affecting children, young people and their families – aware that being responsive to others needs and concerns, is essential.
What we offer:
· We have a range of fantastic benefits that we offer our employees, including:
· Flexible working hours to balance home and working life
· Employee Assistance Programme with access to remote GP, counselling, physiotherapy, resources to support your mental health and financial wellbeing, as well as a 24/7 helpline via Help@Hand
· Company car for front line care posts
· 25 days of annual leave plus public holidays – rising to 26 days after 1 year, 27 days after 5 years and 30 days after 11 years, with an additional 5 years to use in your 10th or 20th year of service (pro rata for part time)
· Time off in Lieu
· Access to the Blue Light Card Scheme, and other rewards and discounts
· Bike to work, season ticket loan and payroll giving schemes
· A recommend a friend recruitment bonus scheme
· Family friendly policies, focused on employee wellbeing, and an active cross-organisational wellbeing group running a number of initiatives throughout the year
· Pension scheme where we contribute 5% of your salary and you contribute at least 3%
· The option to buy/sell annual leave, as well as additional leave for your birthday, wedding/civil ceremony and an extra half day off for Christmas shopping
· Robust training and development programmes to support your learning and growth
If you’d like to find out more about these benefits and working with us, please visit our website.
As part of our learning and development Anne Harris Skills Development Programme, we aim to provide a high level of training and development opportunities for all staff, so you are able to perform to the best of your ability, achieve individual and team objectives aligned to Rainbow Trusts strategic plan, supporting staff to be their best and feel a valued member of a high performing organisation.
Our Family Support Teams are given the opportunity to complete a number of diverse training courses in their first 12 months, including but not limited to: Mental Health First Aid, Makaton, counselling skills, introduction to play.
The programme aims to provide a building block for you to individually tailor your own learning and development needs.
About us:
Rainbow Trust Children’s Charity enables families who have a child with a life-threatening or terminal illness to make the most of time together, providing expert, practical and emotional support, where they need it for as long as it is needed. For families living with childhood illness, time is everything. Right now, there are too many families coping alone with no support, no time to think, no time to make memories and no time for each other. We believe that no family should go through this alone, so we are here to change that.
How to apply:
Please visit our website via the link and apply online.
Closing date: 26 February 2026
Interview Date to be confirmed
Please disclose on your application form if you have used AI for any part of your job application.
Interviews will take place at our Essex Care Team office with the dates to be confirmed. We will only contact those applicants who have been successful. If you require any adjustments during the interview process, please let us know.
There will be a requirement for flexible working and a full current driver’s licence to accommodate team and family need. An enhanced DBS disclosure will be required for this post.
Rainbow Trust is committed to safeguarding and promoting the welfare of children and young people and expects all employees to share this commitment.
Rainbow Trust is an equal opportunities employer and we welcome applications from all backgrounds. We are a Best Companies One-Star rated organisation.
We’re recruiting an experienced, creative and hands-on communications specialist to work with Platform Places and Footwork over the next 10 months – to develop our bold narratives and inspiring content that help drive locally-led neighbourhood transformation.
- Target start date: 11th May 2026
- Time input: 3 days per week (0.6 full-time equivalent), with flexibility for up to 4 days per week in certain busy periods, by mutual agreement
- Remuneration: £55,000-£61,500 per year (pro rata) depending on experience
- Flexible working: Work hours can be flexible as long as role objectives are met
- Location: Hybrid, remote or in-person (option to work from our London office). Monthly in-person team days in London, plus occasional trips to partners in Newcastle, Sheffield, Liverpool, Bristol and London and learning gatherings (expenses covered).
- Contract type: PAYE employment contract. 10 months fixed term.
- Eligibility: Applicants must have the legal right to work in the UK.
About us
In 2025, Platform Places integrated with Footwork Trust, becoming what we call ‘civic partners’. Together we facilitate locally-led neighbourhood transformation – so people have the power to live affordably, sustainably and together.
About Platform Places
Platform Places is a national cross-sector collaboration and not-for-profit social enterprise with a mission to unlock town centre buildings for amazing ideas that help us live affordably, sustainably and together. We convene councils, community leaders and asset owners around the country to build powerful partnerships, to unlock buildings for local benefit. We support these Partnerships with access to funding, technical expertise and networks.
Our deeper intention is to localise and democratise who owns, controls and transforms town centre and neighbourhood buildings, so that communities can:
- design spaces to meet local needs – whether affordable space for arts, music, healthcare, local food, housing, nature connection, reuse & repair, childcare etc
- retain and reinvest the wealth generated by these buildings.
We’re inspired by pioneers like Hastings Commons, Stour Trust, SAFE Regen, Civic Square, Nudge Community Builders, Makespace Oxford and other members of the Mycelial Network.
About Footwork Trust
Footwork (UK charity Footwork Trust) supports local people to transform their neighbourhoods for the better and builds alliances to make this possible.
Since 2022, Footwork’s ‘People and Place’ programme has supported over 50 community innovators to turn their bold ideas into lasting positive change, in response to a local social or environmental challenge. Often reviving land and buildings for community use, they are part of a growing force for fairer, locally-led regeneration, making the places they call home more resilient and equitable.
Through national and local events, Footwork creates spaces for peer support and shared learning, showcases inspiring examples, and convenes built environment practitioners to enable true collaboration with community partners.
Together, Footwork and Platform Places co-facilitate the Mycelial Network for Community Asset Developers.
About the Local Property Partnerships pilot, 2024-2027
Thanks to National Lottery players, Platform Places and partners have received almost £2.5 million over three years from The National Lottery Community Fund, the largest community funder in the UK. The funding is being used to enable communities to come together and secure long-term spaces for the activities and services that they need the most.
This fund and programme resources local leaders in neighbourhoods in Newcastle, Sheffield, Liverpool City Region, Bristol and London – working towards shifting multiple buildings into long-term local ownership. We’re also supported by our national partner organisations Architectural Heritage Fund, Power to Change and Social Investment Business. Our intention is that this work will lay the groundwork for a larger follow-on funding programme, which catalyses England-wide adoption of this approach.
The role
We’re looking for an experienced, creative and hands-on communications specialist to join our small team and network of local and national partners.
The Communications Lead will focus on our key programmes, with the below time distribution. The challenge and opportunity is to hit the ground running and drive communications across our key channels – to help attract allies, funding and support, and inspire replication of these approaches in neighbourhoods around England.
2 days per week, ‘Local Property Partnerships’:
- You’ll lead on promoting, and sharing learnings from, Platform Places’ exciting pilot programme (funded by National Lottery Community Fund) – which is localising and democratising who owns, controls and transforms town centre buildings in five neighbourhoods across England.
0.75 days per week, ‘People and Place’:
- You’ll promote, and share learnings from, Footwork Trust’s ‘People and Place’ programme – which supports community innovators to turn their bold ideas into lasting positive change for their place.
0.25 days per week, Wider movement building:
- You’ll work on ad hoc broader communications opportunities that support our mission and the programmes – for example, creating a content piece with local or national partners from our wider network, or pitching a media story that cuts across all our programmes.
This involves the following areas of responsibility:
- Build on our working communications strategy
- Work with co-directors to develop our bold, inspiring core messaging, and update our boilerplate narratives
- Manage digital channels for Platform Places and Footwork: a) plan and create regular social media content; b) write newsletters (approx. quarterly); c) upload and edit website content, on Squarespace (drag-and-drop editor) and occasionally Wix (guidance available).
- Strategic media relations: build journalist relationships and pitch stories (local or national), op-eds and comments
- Work with local and national partners to share inspiring and compelling stories
- Develop practical how-tos and templates, together with partners (you'll have support initiating partner relationships)
- Provide comms guidance to local programme partners
- Support co-directors and partners with speaking engagements and event opportunities
You’ll start from a strong foundation of communications activities, along with our established tone, visual identity and branded templates – with lots of freedom for new ideas.
About you
- You’re as comfortable with creative storytelling as you are with practical resources
- You’re a campaigner for systems change – experienced in attracting allies and creating communications for diverse audiences
- You make it sing – you turn dense or complicated materials into clear and effective narratives to shift opinion and action
- You’re a collaborator – you can effectively hold relationships with local and national partners to plan and deliver coordinated communications
- You can ‘wear all the hats’: you get stuck in on strategy and roll up your sleeves on delivery; you know when to pitch to media and when the tactic is digital; you can knock up great copy or quick Canva graphics without aiming for perfection
- You’re efficient and resourceful, comfortable leading on comms in a small (and collaborative) team, and know how to make things happen on a small budget (and when to seek external specialists)
- You’re passionate about community-led places and social and environmental justice – and you’re knowledgeable about at least one of: high streets, property, retrofit, community business, heritage buildings, cultural venues, town planning, neighbourhood governance
We know you likely have a particular comms specialism, with more strengths and experience in some areas than others. We’d love to hear about this, and about your approach to getting stuck into the rest.
Our team & culture
You’ll be joining our small, agile team of six people across Platform Places and Footwork. We meet in-person on a monthly basis to have lunch together and plan ahead, and have weekly online huddles to check-in and discuss priorities.
We work flexibly around our needs, whether a caring responsibility or otherwise.
Our culture is driven by our values: generous sharing, diverse perspectives, active listening and curiosity, staying networked and joy.
The client requests no contact from agencies or media sales.
Are you looking for a rewarding, flexible role that fits around everyday life? Passionate about positive change while helping create opportunities for young adults with Special Educational Needs and/or Disabilities. InterAct is seeking an enthusiastic, self-driven individual to support groups of young adults aged 18–25 across Essex who have Special Educational Needs and/or Disabilities (SEND).
This role focuses on empowering young people to develop independence, confidence, and meaningful social connections through personalised support and engaging community activities. Whilst seeking opportunities within local communities.
Key Responsibilities
• Create and deliver individual personal development pathways tailored to each young person’s goals, strengths, and aspirations.
• Organise and coordinate fun, innovative clubs and activities that encourage participation, social inclusion, and the development of long-term, meaningful friendships.
• Build positive relationships with families and carers to gain a deeper understanding of each individual’s achievements, skills, and support needs.
• Engage with local communities and partners to identify and promote enrichment opportunities that benefit service users.
• Support young adults to achieve meaningful outcomes by breaking down barriers, encouraging independence, and demonstrating measurable successes.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Role Summary
As our Global Director of Strategic Communications, you will turn ProVeg’s strategy into a unified, high-impact narrative that accelerates the protein transition. You’ll set evidence-based objectives, prioritise where we can win, and align teams across countries and functions to deliver measurable engagement with media, policymakers, industry, partners, and supporters. You’ll elevate the voices of our Senior Leadership Team while staying hands-on for high-stakes moments—balancing speed with quality, and clarity with nuance. You’ll build and lead a high-performing team, create clarity and trust, and enable others to succeed through transparent goals, timely feedback, and consistent follow-through. This role is ideal for someone who has a solutions-first mindset, is passionate about our mission, excited to shape the way the world eats, and motivated by turning bold ideas into lasting, real-world impact.
Job details
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Reports to: Global CEO
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Department: INT Communications
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Direct Reports: Media Lead, Advocacy Communications Manager, Social Media Manager
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Location: Remote, UK
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Hours: full-time
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Salary: £56k- £63k
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Start date: May 2026
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Application deadline: 22.03.2026
Responsibilities
Leadership & Strategy Development
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Develop and execute a global communications strategy that drives narrative shifts, making plant-rich food systems a priority for decision-makers and addressing polarisation on food systems transformation.
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Oversee the development of strategic communications plans for ProVeg’s flagship Global Programmes – from insight and strategy to content, campaigns, stakeholder engagement, and measurement.
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Define how we measure the impact of our strategic communications on organisational and programmatic goals, working with Programme Leads and our Impact team.
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Collaborate with the Development team to develop compelling, mission-aligned content and narratives for major donor proposals, grant applications, and fundraising campaigns.
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Oversee the development and execution of our internal communications strategy, making recommendations on how we can improve communications with globally distributed employees.
Narrative Influence & Thought Leadership
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Use your existing network and develop new high-level media relationships to ensure ProVeg’s insights are front and center in top-tier global business and policy media outlets (e.g. FT, BBC, Guardian, NYT.).
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Act as a senior adviser to the Global CEO and SLT on reputation management and media appearances.
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Drive a "thought leadership" engine that positions ProVeg experts as the go-to source for food system transformation.
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Elevate ProVeg as an expert voice in the food system transition, leveraging our track record to secure high-impact presence at major national and global forums.
Brand Integrity & Editorial Direction
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Oversee and maintain the ProVeg brand, ensuring visual and verbal consistency across all global markets while maintaining a clear identity that resonates with key audiences.
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Provide clear guidance and capacity-building tools to international and programme teams on content narrative, positioning, and tone.
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Uphold the ProVeg Writing Style Guide and messaging frameworks across all platforms.
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Oversee the development and governance of owned channels, including the optimisation of the ProVeg website and global newsletters.
Team Leadership & Operations
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Build, lead, and inspire a high-performing global communications team, fostering a culture of excellence, creative-problem solving, and continuous improvement.
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Set OKRs, manage budgets, and streamline workflows to ensure maximum efficiency.
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Champion inclusive and effective communication practices that empower our 14 national teams.
Competencies
Required:
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You are a strategic thinker with deep knowledge of how to influence B2B and policy actors through communications and a persuasive communications style.
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You have a proven track record of managing diverse, high-performing, globally distributed teams. You lead by example - you’re as comfortable directing a global launch as you are drafting a press release when the pressure is on.
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You bring an extensive network of international media contacts and a proven ability to craft narratives that break through the noise to secure coverage in top-tier outlets.
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You have experience of delivering results within a matrix structure, preferably within an international federated network.
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You prioritise open and honest communication, demonstrate excellent judgement under pressure, make decisions based on evidence, and are comfortable managing trade-offs and navigating crisis/risk communications.
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You bring strong alignment with and passion for ProVeg’s mission and vision, and familiarity with the food systems, climate, and/or public health spaces.
Preferred:
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Experience developing and executing communications strategies for programmes or portfolios.
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Experience of working with and overseeing agency partners.
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You bring strong digital strategy expertise across web, email, SEO, and social; familiarity with CRM/automation and analytics tools.
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You have experience with crisis scenarios, misinformation dynamics, and reputation management.
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You speak additional languages.
Benefits of working with ProVeg
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A strong organisational focus on personal development, with a designated training budget.
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Provision of a work laptop.
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Flexible, trust-based working arrangements and home-office arrangements.
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Career development support.
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Mental health & wellbeing support via access to the OpenUp platform and a free Headspace subscription
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We are a workplace that encourages everyone to bring their whole selves to work. We are an inclusive workplace for our diverse employees around the world.
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Generous annual leave entitlement - 25 days increasing by one day a year to a maximum of 30 days (plus bank holidays)
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Enhanced maternity, paternity, shared parental, and adoption pay.
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Employee Assistance Programme including counselling
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Access to 24/7 virtual GP Service
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Access to the Wisdom app with exclusive perks and discounts
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Compassionate animal companion leave
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And, last but not least, become part of a great team and work with us towards a world where everyone chooses delicious and healthy food that is good for all humans, animals, and our planet!
The client requests no contact from agencies or media sales.
Job Title: Children's Support Worker
Location: Warwickshire - Travel required across Warwickshire, predominantly South Warwickshire. Use of a car is essential to the role.
Salary: £25,857.12 per annum
Contract type: Full Time, Permanent
Hours: 37.5 hours per week
We are recruiting for a Children’s Support Worker who will be working closely with children and their parents who are living in our dispersed accommodation refuges escaping domestic violence and other forms of violence and abuse, to provide personal welfare support and ensure that our clients are provided with a safe, supportive, and welcoming environment.
A key requirement is to provide personal welfare support and to ensure that women are provided with a safe, supportive, and welcoming environment. The post holder will support children who have witnessed or experienced domestic violence and plan and provide stimulating, safe, and appropriate play opportunities.
Please note that post is restricted to women due to the nature of the role. The Occupational Requirement under Schedule 9 (part 1) of the Equality Act 2010 applies.
A driving license and access to a car is essential to the role.
Closing Date: 09:00 am 13 March 2026
Interview Date: 23 March 2026
The client requests no contact from agencies or media sales.
Family Support Worker - Greater Manchester
Maternity Cover up to 12 months
£24,000 pa + Company Car and benefits (including 25 days annual leave, reward scheme and pension)
Greater Manchester region
Rainbow Trust Children’s Charity is going through an exciting time where we are growing, with the aim of reaching more families in need.
About the role:
We are looking to appoint a Family Support Worker for a fixed term period of up to 12 months, on a full-time basis (35 hours per week), to deliver a high-quality family support service as part of our Greater Manchester Care Team.
Reporting to the Family Support Manager of the Greater Manchester Care Team and working in partnership with health, education and social care professionals, you will take responsibility for providing needs-led emotional, social and practical support to families where a child/young person has a life threatening or terminal illness.
Having worked in a demanding and emotional environment you have a genuine interest in building supportive relationships and helping people; and having provided bereavement support to families, you understand processes of grief, loss and change - and how best to help others deal with its impact.
What we’re looking for:
· An experienced child health, education or social care professional - applications will be particularly welcome from those who have worked in a community environment and those with a recognised qualification in education, health or social care
· A warm, inclusive approach to achieving goals quickly and correctly
· Practiced in child protection, information sharing and the rules around data protection - you lead by example, drawing on your own professional experience and working within established guidelines
· Practical and people-oriented - you will thrive working at a fast pace whilst maintaining accuracy and be a confident user of IT (including MSOffice)
· A persuasive and open communicator - you will work collaboratively with your team and volunteers to ensure delivery of a high-quality service and support fundraising colleagues by writing case studies and family updates
· A practical knowledge of diversity issues affecting children, young people and their families – aware that being responsive to others needs and concerns, is essential.
What we offer:
We are a Best Companies Two-Star rated organisation, an outstanding place to work! We have a range of fantastic benefits that we offer our employees, including:
· Flexible working hours to balance home and working life
· Employee Assistance Programme with access to remote GP, counselling, physiotherapy, resources to support your mental health and financial wellbeing, as well as a 24/7 helpline via Help@Hand
· Company car for front line care posts
· 25 days of annual leave plus public holidays – rising to 26 days after 1 year, 27 days after 5 years and 30 days after 11 years, with an additional 5 years to use in your 10th or 20th year of service (pro rata for part time)
· Time off in Lieu
· Access to the Blue Light Card Scheme, and other rewards and discounts
· Bike to work, season ticket loan and payroll giving schemes
· A recommend a friend recruitment bonus scheme
· Family friendly policies, focused on employee wellbeing, and an active cross-organisational wellbeing group running a number of initiatives throughout the year
· Pension scheme where we contribute 5% of your salary and you contribute at least 3%
· The option to buy/sell annual leave, as well as additional leave for your birthday, wedding/civil ceremony and an extra half day off for Christmas shopping
· Robust training and development programmes to support your learning and growth
As part of our learning and development Anne Harris Skills Development Programme, we aim to provide a high level of training and development opportunities for all staff, so you are able to perform to the best of your ability, achieve individual and team objectives aligned to Rainbow Trusts strategic plan, supporting staff to be their best and feel a valued member of a high performing organisation.
Our Family Support Teams are given the opportunity to complete a number of diverse training courses in their first 12 months, including but not limited to: Mental Health First Aid, Makaton, introduction to play, drawing and talking training.
The programme aims to provide a building block for you to individually tailor your own learning and development needs.
About us:
Rainbow Trust Children’s Charity enables families who have a child with a life-threatening or terminal illness to make the most of time together, providing expert, practical and emotional support, where they need it for as long as it is needed. For families living with childhood illness, time is everything. Right now, there are too many families coping alone with no support, no time to think, no time to make memories and no time for each other. We believe that no family should go through this alone, so we are here to change that.
How to apply:
Please visit our website and apply online.
Please disclose on your application form if you have used AI for any part of your job application.
Interviews will take place at our Greater Manchester Care Team office with the dates to be confirmed. We will only contact those applicants who have been successful. If you require any adjustments during the interview process, please let us know.
There will be a requirement for flexible working and a full current driver’s licence to accommodate team and family need. An enhanced DBS disclosure will be required for this post.
Rainbow Trust is committed to safeguarding and promoting the welfare of children and young people and expects all employees to share this commitment.
Rainbow Trust is an equal opportunities employer and we welcome applications from all backgrounds.
Our Second Home (OSH) is the UK’s youth movement for people with refugee backgrounds. We support young people to build community, become leaders, and flourish into adulthood in the place they call home.
Each year, hundreds of young people from dozens of countries and living in London & Bristol take part in our residential programmes, leadership training and youth hubs. Our residentials are often the first step – immersive, relationship-rich spaces where young people connect, reflect and begin to see themselves as leaders. From there, many move into leadership training and take on volunteer roles within the movement.
Our work is youth-led and rooted in lived experience. We are now implementing our 2025–2028 strategy, focused on strengthening quality, embedding learning and ensuring our growth is sustainable and safe.
The Head of Programmes is a senior leadership role, reporting to the CEO and managing two senior colleagues. You will hold responsibility for the quality, coherence and safeguarding of all programme activity.
Responsibilities (abridged - see attached job description)
Programme Leadership & Strategy in Practice
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Lead implementation of OSH’s 2025–2028 programme strategy.
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Oversee the design, quality and coherence of residentials, leadership training and hubs.
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Take operational responsibility for residential delivery, including participant referrals, recruitment of staff and freelancers, programme content and educational standards.
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Attend and lead approximately five residential programmes per year.
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Identify opportunities to strengthen youth engagement and leadership pathways as the organisation scales.
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Ensure programme data is accurately recorded and used to improve delivery.
Team Leadership
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Line manage the Communities Manager and Leadership & Volunteering Manager.
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Provide structured supervision, clear objectives and professional development support.
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Ensure strong coordination between hubs, residentials and leadership pathways.
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Build a culture of accountability, reflection and continuous improvement.
Safeguarding & Welfare
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Act as Deputy Designated Safeguarding Lead and serve as DSL at events as required.
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Ensure safeguarding practice is robust, consistent and embedded across all activities.
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Respond to safeguarding and behavioural issues appropriately and oversee safe recruitment processes.
Partnerships, Budget & Oversight
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Maintain referral partnerships and represent OSH externally where appropriate.
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Hold programme budgets within agreed limits and ensure financial discipline.
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Embed monitoring, evaluation and reflective practice across the programme team.
Experience & Competencies (abridged - see attached job description)
Essential
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At least 5 years’ experience in youth or youth-centred programming, including residential or intensive settings.
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Experience designing and delivering leadership development or informal education programmes.
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Strong facilitation and training skills.
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Demonstrable experience managing staff and developing teams.
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Strong understanding of safeguarding practice and willingness to act as Deputy DSL.
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Experience working with young people from refugee or asylum-seeking backgrounds, or strong understanding of the issues affecting them.
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Ability to balance strategic oversight with hands-on delivery in a part-time senior leadership role.
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Strong organisational skills and commitment to inclusive, youth-led practice.
Desirable
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Level 3 Safeguarding training.
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Experience managing programme budgets.
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Experience contributing to organisational strategy or scaling programme models.
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Familiarity with Google Workspace, Beacon CRM, MyConcern or similar systems.
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Lived experience of migration or displacement.
The client requests no contact from agencies or media sales.
About the role
We are recruiting for a Senior Research Communications Officer to join on a fixed-term contract for 12 months. This is a home-based role, working full-time, 35 hours per week.
Research is central to our mission and ambition. With a portfolio of more than 100 active grants worth over £50 million, we are committed to accelerating progress and ensuring that breakthroughs in dementia research are clearly understood, widely shared and effectively championed.
As Senior Research Communications Officer you’ll use your understanding of biomedical research and your extensive communication skills to convey complex research content to a range of audiences in a clear and engaging manner. The research content will be both from our own research portfolio and from the wider research field through our Mail Metro partnership and wider media outlets.
You will lead on the coordination and planning of research-related content that we can amplify through our Mail Metro Media partnership, both editorial and social media content, as well as wider proactive research media content across other outlets. You will translate complex biomedical science into clear, engaging and accessible content that informs, inspires and drives influence.
You will also play a leading role in proactive and reactive media engagement - drafting national press statements, developing trade press articles and acting as a spokesperson on research related topics following media training.
Interviews for this role have been provisionally scheduled to take place via MS Teams on Tuesday 31st March and Wednesday 1st April.
About you
Joining us, you will combine scientific understanding with the ability to craft compelling and engaging narratives. You’ll likely have a background in or a good understanding of biomedical research, science or research communications. You’ll have experience in delivering high profile integrated communications plans with good editorial judgement and a high level of attention to detail and accuracy.
Crucially, you’ll have experience communicating complex research in an accessible way to non-specialist audiences and experience drafting press statements and media-facing content. You’ll be able to work both collaboratively and independently in time-sensitive situations and you’ll have the ability to manage stakeholders and advise colleagues at all levels.
What you’ll focus on:
- Translating complex biomedical research into clear, engaging messaging for non-scientific audiences.
- Leading and developing an integrated communications plan to support research related content for the Mail Metro partnership
- Developing and distributing press materials for national and trade media, supporting proactive and reactive media engagement.
- Acting as a research spokesperson in print and broadcast media (following training).
- Working collaboratively across research, policy, fundraising and communications teams to align messaging and maximise impact.
- Ensuring accuracy, clarity and consistency across all research communications outputs.
About Alzheimer's Society - who are we and what’s our mission?
Dementia is the UK’s biggest killer. One in three people born in the UK today will develop dementia in their lifetime.
At Alzheimer’s Society, we’re the UK’s leading dementia charity and the only one to tackle all aspects of dementia by giving help and hope to people living with dementia today and in the future. We give vital support to people facing the most frightening times of their lives, while also funding ground-breaking research and campaigning to make dementia the priority it should be.
Together with our supporters, we’re working towards a world where dementia no longer devastates lives. Our values make sure that our focus is clear for the challenges and opportunities ahead and remind us of what we all stand for.
Our commitment to Equity, Diversity, Inclusion & Belonging
We need to ensure the voices around our table better reflect and understand the communities we exist to serve. We strongly encourage individuals to apply who have a disability, impairment or health condition or individuals who identify as part of a minority ethnic background, as these groups are currently under-represented at Alzheimer's Society.
Our hiring process
We want you to bring your whole self to the process. Applications are anonymised until interview stage, and we’re happy to support any adjustments. Share your feedback via our candidate survey when applying to help us improve. We may close early if we receive high interest (with 48 hours’ notice). Some roles may require a DBS check as part of our safer recruitment commitment. Thinking about using AI during the recruitment process? We know this can be helpful in many ways but remember to include your personal and authentic self too. Your voice and experience are what really set you apart.
Giving back to you
At Alzheimer’s Society, we value our people and take a total reward approach to pay and benefits. You’ll enjoy a generous double-matched pension scheme, 27 days’ annual leave (plus bank holidays and wellbeing days), and access to a free Health Shield Cash Plan, 24/7 EAP, Thrive mental wellbeing support, and virtual GP services. Our Society Plus platform offers exclusive discounts, wellbeing resources, and recognition schemes, while our flexible working, family-friendly policies, and life assurance provide peace of mind and work/life balance. We also offer a free Will-writing service and long service awards to recognise your ongoing commitment.
Alzheimer’s Society is the UK’s leading dementia charity.



Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Kentown Family Support Worker
£24,000 annual salary plus Company Car (additional benefit of approx. £5K), 5% employers pension contribution and 25 days annual leave.
To Cover East Lancashire
Rainbow Trust Children’s Charity is going through an exciting time where we are growing, with the aim of reaching more families in need.
About the role:
We are looking to appoint a Family Support Worker to deliver a high-quality family support service as part of our Kentown Team.
Reporting to the Family Support Manager of the Kentown Team and working in partnership with health, education and social care professionals, you will take responsibility for providing needs-led emotional, social and practical support to families where a child/young person has a life threatening or terminal illness.
Having worked in a demanding and emotional environment you have a genuine interest in building supportive relationships and helping people; and having provided bereavement support to families, you understand processes of grief, loss and change - and how best to help others deal with its impact.
What we’re looking for:
· An experienced child health, education or social care professional - applications will be particularly welcome from those who have worked in a community environment and those with a recognised qualification in education, health or social care.
· A warm, inclusive approach to achieving goals quickly and correctly.
· Practiced in child protection, information sharing and the rules around data protection - you lead by example, drawing on your own professional experience and working within established guidelines.
· Practical and people-oriented - you will thrive working at a fast pace whilst maintaining accuracy and be a confident user of IT (including MSOffice)
· A persuasive and open communicator, you will work collaboratively with your team and volunteers to ensure delivery of a high-quality service and support fundraising colleagues by writing case studies and family updates
· A practical knowledge of diversity issues affecting children, young people, and their families – aware that being responsive to others needs and concerns, is essential.
What we offer:
We have a range of fantastic benefits that we offer our employees, this includes.
· Flexible working hours to balance home and working life
· 25 days of annual leave plus public holidays – rising to 26 days after 1 year, 27 days after 5 years and 30 days after 11 years, with an additional 5 years to use in your 10th or 20th year of service (pro rata for part time)
· Employee Assistance Programme with access to remote GP, counselling, physiotherapy, resources to support your mental health and financial wellbeing, as well as a 24/7 helpline via Help@Hand
· Company car for front line care posts
· Access to the Blue Light Card Scheme, and other rewards and discounts
· Bike to work, season ticket loan and payroll giving schemes, as well as a recommend a friend recruitment bonus
· Family friendly policies, focused on employee wellbeing, and an active cross-organisational wellbeing group running a number of initiatives throughout the year
· Pension scheme where we contribute 5% of your salary and you contribute at least 3%
· The option to buy/sell annual leave, as well as additional leave for your birthday, wedding/civil ceremony and an extra half day off for Christmas shopping
· Robust training and development programmes to support your learning and growth
We have a range of fantastic benefits that we offer our employees. If you’d like to find out more about these benefits and working with us, please visit our website.
We also have a fantastic learning and development programme - the Anne Harris skills development programme - in which we aim to provide a high level of training and development opportunities for all staff, so you are able to perform to the best of your ability, achieve individual and team objectives aligned to Rainbow Trusts strategic plan, supporting staff to be the best they can be, and feel a valued member of a high performing organisation.
Our Family Support Workers are given the opportunity to complete a number of diverse training courses in their first 12 months, including but not limited to: Mental Health First Aid, Makaton, counselling skills, and Introduction to Play.
The programme aims to provide a building block for you to individually tailor your own learning and development needs, with all family support workers having a foundation level of skills within their first year.
About us:
Rainbow Trust Children’s Charity enables families who have a child with a life-threatening or terminal illness to make the most of their time together, providing expert practical and emotional support where they need, it for as long as it is needed. For families living with childhood illness, time is everything. Right now, there are too many families coping alone with no support, no time to think, no time to make memories and no time for each other. We believe that no family should go through this alone, so we are here to change that.
How to apply:
To apply please visit our website via the link and apply online.
Interviews will take place via Teams or in person with a date to be confirmed. We will only contact those applicants who have been successful.
There will be a requirement for flexible working and a full current driver’s licence to accommodate the team and family need. An enhanced DBS disclosure will be required for this post.
We are committed to safeguarding and promoting the welfare of children and young people and we expect all employees to share this commitment.
Rainbow Trust is an equal opportunities employer and we welcome applications from all backgrounds. We are a Best Companies One-Star rated organisation.
Head of Policy and Public Affairs
Bring your energy, creativity and expertise - and help us impact young people positively.
Location: Sherborne House, London (hybrid)
Salary: £52,535 per annum
Closing Date: 29 March, 2026
Employment Type: Permanent
Hours per week: 37.5
About the Role
Step into a role where your policy expertise drives real change. As Head of Policy and Public Affairs, you’ll lead an ambitious strategy to influence national decision‑makers, shape legislation and ensure the voices of people affected by homelessness are impossible to ignore. You’ll turn insight into impact, championing our values while strengthening our political presence and public profile
You’ll build powerful relationships across Westminster, Whitehall and the wider sector, producing sharp briefings, commissioning research and delivering high‑profile events that elevate Depaul’s influence. Confident in the media and skilled at simplifying complex issues, you’ll work across teams to anticipate policy change, spark innovation and help drive forward our mission to end homelessness. If you’re driven, strategic and ready to make national change happen, this is your platform.
Key deliverables:
• Develop organisational policy positions on key strategic issues for Depaul UK, focusing on policy areas that matter for our client group including homelessness, housing, welfare, health and care leavers.
• Working with the Director of Development and External Affairs to deliver a multi-year policy and public affairs strategy, you will own its delivery, having demonstrable impact on policy through influencing legislation, as well as securing funding and commitments from the government .
• Work with the Executive Director of Fundraising and Communications and their team to improve Depaul’s public profile by giving us a louder political voice.
• Work with the Executive Director of Operations and their team to ensure Depaul is well positioned to respond to changes in policy and regulation.
• Work in partnership with Depaul UK’s Head of Data and Insights on research projects designed to influence policy.
• Monitor, analyse and report on policy developments which may impact on the work of Depaul UK.
• Provide high quality written and verbal briefings, reports and submissions to consultations.
• Work with senior colleagues to develop positive relationships for Depaul UK with ministers, senior officials, elected Mayors, Parliamentarians and with other policy influencers including our peers in the homeless sector.
• Ensure that the voices and experiences of clients are heard and understood to improve and change services delivered by Depaul, commissioners and policy makers.
• Give interviews to the media.
• Organise and coordinate events and meetings.
• Strengthen Depaul’s links with other voluntary sector organisations in the homelessness, youth and faith sectors.
• Contribute to Depaul International’s global influencing work.
What we are looking for from you (Person Specification)
When completing your application form please address all the areas below. Try to provide clear examples in your supporting statement that clarify how and when you gained the experience or knowledge as well as your level of capability.
To carry out this role we are looking for the following from you in terms of qualifications, experience, skills and competencies:
Knowledge
• Strong knowledge of the homelessness sector and policy context is desirable but not essential, it is essential that you have developed strong, specialist knowledge of a UK policy area or areas.
Experience and skills
• Having had demonstrable impact on government policy.
• Developing and maintaining positive relationships with Parliamentarians and officials
• Organising or helping to organise events, it is desirable but not essential that you have organised events in Parliament
• Leading projects with colleagues from different internal or external teams
• Delivering high quality verbal and written policy briefings and presentations to senior stakeholders
• Working with colleagues to secure media coverage
• Excellent written and verbal communication skills
• Ability to work on own initiative and with low levels of supervision
• Ability to prioritise key tasks and manage conflicting priorities
• Ability to deliver to deadlines, sometimes at short notice
• Desirable - drafting and delivering policy and/or public affairs plans/strategies
• Desirable - representing organisations in the media and at events
You will need to be able to travel throughout the UK and on occasions work out of hours.
You believe in people — their strengths, their rights and their potential. You bring empathy, energy and a solution‑focused mindset to your work. You communicate clearly, stay organised and adapt well in a fast‑moving environment. You’re committed to inclusion, fairness and continuous learning, and you turn values into meaningful action, whatever your role.
What You’ll Receive
• Tailored training and development
• Flexible working options where suitable
• 26 days annual leave, rising with service
• Family‑friendly leave policies
• Pension scheme with employer contributions up to 7%
• Employee Assistance Programme with 24/7 GP access
• Discounts across retail, travel, food, fitness and more
• Cash health plan for you and your family
• Death‑in‑service benefit
• Access to legal and practical support
Safer Recruitment
Depaul UK is committed to fair and inclusive recruitment, and we welcome applications from people of all backgrounds. If a role requires it under the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975, we will carry out the appropriate Disclosure & Barring Service (DBS) check. We only look at information that is relevant to the role, and a criminal record will never be treated as an automatic barrier to employment. All DBS information is handled sensitively, confidentially and in line with the DBS Code of Practice, and we encourage applicants to discuss any concerns with us openly.
About Depaul UK
In the 1980s, high unemployment and steep inflation was contributing to a shocking rise in youth homelessness across London. Thousands of young people were sleeping rough every night, with many areas notoriously dubbed “cardboard cities” due to the visible rise in street homelessness. Appalled by the scenes playing out across the capital, a group of people came together to tackle the challenge head on. Led by Cardinal Basil Hume and Mark McGreevy OBE, in 1989 Depaul UK was born.
What began as a single housing project in North London soon expanded across London, Greater Manchester and the North East of England. Today, Depaul UK provides accommodation, prevention and support services to thousands of marginalised young people across the UK each year.
As our name suggests, the work of Depaul UK has been inspired by St. Vincent de Paul – a man who devoted his life to helping vast numbers of people throughout the 17th century. St. Vincent de Paul’s belief in the intrinsic worth of all people and his commitment to taking bold action remain central to our values today. Depaul UK now forms part of a family of Depaul charities around the world. We each focus on the specific challenges in our own countries, but we’re united by our shared values and mission to end homelessness.
Please note this role is advertised by the recruitment agency acting for the client – Not For Profit People.
Job title: Safeguarding Lead
Reports to: Head of Bereavement Services
Salary: £33,120
Location: Hybrid working with 2 days a week in the office depending on location.
Hours: Full Time, 37.5 hours, Monday-Friday.
Post No: 2WSFT01
Objective: 2wish exists to provide support to anyone affected by the sudden and unexpected death of a child or young person aged 25 and under.
Aims:
- Ensure every Emergency Department and Critical Care unit has a suitable bereavement suite
- Ensure that bereavement boxes are available at each of these hospitals
- Ensure that immediate bereavement support is available for all affected by the sudden death of a child or young person
- Provide a professional counselling service and other therapies for those affected by the sudden death of a child or young person
- Provide support to individuals who witness the sudden death of a child or young person
- Provide support and training to professionals from any sector who may be affected by the sudden death of a child or young person
- To advocate and campaign on behalf of suddenly bereaved families
2wish Cymru and 2wish:
2wish has been established since 2012 and has grown from strength to strength. During tis time, we have worked tirelessly to embed our service and ensure that the offer of support is made at the point of death.
We offer an immediate, consistent, high-quality and compassionate service to all individuals affected by the sudden and unexpected death of a child or young person aged 25 and under in Wales and the bordering counties in England, including; Cheshire, Shropshire, Herefordshire, Worcestershire, Gloucestershire, Avon and Somerset, with the plan to continue to roll out support to the whole of England. We work in partnership with professionals who refer int the charity on behalf of families, so they don’t have to trawl through the internet for an organisation who may, or may not, be able to support. We provide immediate, and ongoing, support and are here for as long as our families need us.
Context of role:
2wish support anyone affected by the sudden and unexpected death of a child or young person aged 25 and under. We provide immediate casework support, as well as ongoing aftercare services including counselling, alternative therapies, play therapy, support groups, support events and a respite cottage.
We are looking for a strong leader to manage the bereavement service including the operational delivery of immediate support and counselling and therapeutic support services, this includes the line management of the staff responsible for delivering this service.
We are proud of what we have achieved in Wales and the excellent service provided everyday by the support team. We are looking for a nurturer with experience of managing projects and service delivery with the ability and drive to motivate and support a varied and talented team.
Main duties:
Safeguarding Leadership & Case Management
- Act as the first point of contact for all safeguarding concerns raised internally or externally.
- Assess, triage, and respond to safeguarding concerns involving vulnerable bereaved parents, carers, siblings, or young people.
- Maintain accurate and confidential records in line with GDPR and 2wish policies.
- Liaise with statutory agencies (Social Services, Police, Health, Education) to ensure appropriate information‑sharing and coordinated responses.
- Ensure timely escalation of high‑risk cases to the senior leadership team.
Support to Families & Vulnerable Individuals
- Provide trauma‑informed safeguarding guidance to staff supporting families in crisis or acute grief.
- Monitor risks associated with complex family dynamics (e.g., domestic abuse, substance misuse, mental health crises, self‑harm, suicidal ideation).
- Offer safeguarding input into family support plans, therapeutic work, and follow‑up services.
- Contribute to safer engagement strategies for young people attending support sessions or activities.
Safeguarding at Events
- Work closely with the Events Team to ensure risk assessments for fundraising events account for vulnerable beneficiaries in attendance.
- Provide on‑the‑day safeguarding cover at key events when required.
- Support staff and volunteers in managing disclosures or concerns arising during events.
Policy, Procedure & Compliance
- Support the development, review, and implementation of safeguarding policies in line with national legislation, regulatory guidance, and best practice.
- Ensure compliance with Charity Commission safeguarding expectations.
- Conduct audits and spot checks to assess safeguarding practice across 2wish services.
- Contribute to risk assessments, incident reviews, and continuous improvement processes.
Training & Capacity Building
- Deliver safeguarding training and briefings to staff, trustees, volunteers, and sessional workers.
- Promote a confident safeguarding culture where concerns are recognised early and raised promptly.
- Support onboarding processes to ensure all staff and volunteers understand their safeguarding responsibilities.
Partnership Working
- Build strong relationships with safeguarding boards, local authorities, health boards, schools, and referral partners.
- Represent 2wish multi‑agency meetings, strategy discussions, and case conferences.
General:
- To be responsible for organising own work agenda, time management and administration
- To show respect and sensitivity for the cultural and religious beliefs of families
- To undertake learning opportunities and seek them out for the team
- To adhere to all company policies and procedures including Safeguarding, Confidentiality,
- Health and Safety and Lone Working; and to be proactive in implementing new safe working practices as appropriate
- To attend weekend and evening community events in support of the charity as necessary
- Participate as and when required in team meetings and one-to-one meetings, and undertake, as appropriate, courses/training/other developmental activities, which is relevant to the role
It is the nature of the work that tasks and responsibilities are in many circumstances unpredictable and varied. All employees are therefore expected to work in a flexible way and tasks, which are not specifically covered in their job description may have to be undertaken.
You will be subject to performance review, which will incorporate a review of the above duties and performance over the period.
The postholder must uphold 2wish values: Compassion, Boldness, Excellence and Community.
This role is subject to a DBS check.
What we do for you:
Contract type: Permanent and full-time
Hours: Normal office hours are 9am – 5pm, Monday to Friday, although alternative hours may be worked with line manager agreement. Work outside office hours may sometimes be necessary and will be compensated for by time off in lieu.
Annual leave: 28 days plus bank holidays. Annual leave steadily increases after five years of service. Annual leave and statutory holidays are calculated on a pro rata basis where applicable.
Pension: 2wish operate a contributory pension scheme. 2wish will auto-enrol you into the scheme in accordance with it’s auto-enrolment obligations. Full details of the scheme will be provided to you once you are enrolled, including the minimum level of contributions that you will be required to make during your membership (current contributions – employer 3% and employee 5%).
Mileage: A fixed rate allowance is payable for agreed mileage undertaken on 2wish business in a private vehicle, over and above your usual journey to your workplace/s.
Location: 2wish is currently working with staff to offer a form of hybrid working and this will continue for the foreseeable.
Additional benefits for our employees:
- An ‘Employee Assistance Programme, ‘ including wellbeing support
- Free parking on 2wish premises
- Free branded 2wish clothing
- An extra annual leave day on your birthday
- Incremental increase in holiday entitlement based on length of service
- Paid sick leave
- Discounts for personal purchases on 2wish Merchandise
- Free tickets to UK 2wish events, discounts for family
- Extra holiday entitlement when taking part in 2wish overseas events
- Company mobile phone for performance of duties
- Tools/equipment required for the performance of duties
- Reimbursement of work expenses
- Bright Exchange employee discounts
How to apply:
Please return a CV and covering letter, or a CV and two-minute video, by email.
Closing Date: 13 March 2026
We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible.


