Fundraising marketing and communications manager jobs
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Are you passionate about helping young people build brighter futures?
Do you love building relationships and making things happen in education? If so, we’ve got a brilliant opportunity for you to join our team as an Educational Partnerships Manager at Young Enterprise.
Who We Are
We’re Young Enterprise – a national charity with a bold mission: to give every young person the skills, confidence, and mindset to thrive in the changing world of work.
For over 60 years, we’ve empowered more than 7 million young people through hands-on enterprise and financial education programmes. Whether it’s launching a student business or learning how to manage money, we help young people develop key life skills—teamwork, leadership, problem-solving, and resilience.
We’re a passionate, down-to-earth team of 90+ staff and 2,000+ volunteers who believe that every young person, regardless of background, deserves a fair start in life.
Why Join Us?
We think Young Enterprise is a great place to work—and we’re proud of our people-first culture. Here’s what you can expect:
- A friendly and supportive team where your voice is heard
- A strong commitment to diversity and inclusion—we want everyone to feel they belong
- Generous holiday allowance and flexible working
- Cycle-to-work scheme, life assurance, and NHS top-up plan
- Ongoing learning and mentoring opportunities
- A chance to directly impact the lives of young people every single day
About the Role
This is a role where you’ll really see the difference you make.
As Educational Partnerships Manager, you’ll work across SE London, building partnerships with schools, colleges, youth organisations and community groups—particularly in areas where opportunities are hardest to come by.
You’ll be right in the mix: planning events, delivering programmes, supporting volunteers and connecting with school staff to make sure young people have access to our inspiring enterprise and financial education experiences.
You’ll be a key driver of our Inspiring Futures initiative —helping young people break down barriers and imagine bigger futures.
It’s a varied, people-focused role with loads of room for creativity, independence and collaboration. Whether you’re visiting a school, chatting with a funder, or supporting a trade fair, you’ll be helping young people build skills that will last a lifetime.
You’ll love this job if you are…
- A brilliant relationship-builder, confident working with teachers, volunteers, and community leaders
- Passionate about education, social mobility, and giving every young person a chance to shine
- A natural communicator—whether leading a session in a classroom or inspiring a room of volunteers
- Organised and able to juggle multiple projects (with a great sense of humour!)
- Self-motivated, adaptable, and happy working remotely but never alone—you’ll be part of a close-knit regional team
- Excited by the idea of doing a job that combines delivery, relationship-building, fundraising and volunteering
Key Responsibilities
- Build and grow relationships with schools, colleges, youth clubs and local communities
- Focus on expanding our reach in areas of multiple deprivation and underrepresentation
- Deliver and support the rollout of YE programmes in schools and other settings
- Recruit, train and support volunteers—making sure they feel valued and inspired
- Work with your regional team to meet shared goals and celebrate local impact
- Help secure local funding by supporting fundraising efforts and managing project deliverables
- Support the planning of events, trade fairs and celebrations for young people
- Keep accurate records, track impact, and make sure safeguarding is front and centre
A few practical things:
- This is a hands-on role—you’ll sometimes be lifting resources, setting up venues and travelling regularly
- You’ll need to be happy occasionally working evenings or weekends during peak delivery times – with time off in lieu (TOIL) available and travel expenses all covered
- Expect to be on your feet during some events or sessions—it’s all part of the fun!
Safeguarding Young People
We are committed to keeping young people safe. All successful applicants will undergo an enhanced DBS check and receive ongoing safeguarding training.
How to Apply
If you’re ready to help shape the futures of young people across SE London, we want to hear from you!
Please send your CV and a cover letter (max 2 pages) telling us why you’re the right person for this role. Applications must be submitted by 23:30 on 25 December 2025. Please note that applications without a cover letter will not be considered.
Interviews will be held via Teams and may take place before the closing date. Please note, we are only able to respond to shortlisted candidates.
Full details can be found in the Job Description.
At YE we are passionate and committed to keeping your data safe and secure. Full details can be found in the YE People’s Privacy Notice.
Join us – and help us give every young person the chance to thrive. Apply today!
We empower young people to discover, develop and celebrate their skills and potential.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Are you a strong marketer who can help us achieve our vision of making legacy giving a social norm across the UK?
At Remember A Charity, we're looking for a marketer with exceptional communication and planning skills, who will be inspired by the opportunity to play this key role in a small but dynamic team.
Remember A Charity (part of the Chartered Institute of Fundraising)
Hours: Full Time (35 hours per week). Requirement to work outside of regular office hours occasionally, as required, with time off in lieu.
Key benefits:
- Leave: 25 days per year (rising to 30 with service) + bank holidays.
- Pension scheme: After probation ends, we offer up to 7.5% employers’ contribution to our stakeholder pension scheme.
- Enhanced sick pay from day one.
- Great work/life balance through flexible and remote-first working.
- We also focus on staff wellbeing, training and development and support you with your volunteering.
- See our benefits list for all other details
Location: This is predominantly a home-based role, days in the office in Bermondsey, London will be agreed with the line manager. Occasional travel will be required to scheduled meetings/training/events.
The Chartered Institute is proud to be an equal-opportunity employer committed to a diverse and inclusive workplace where we can all be ourselves and succeed on merit. We particularly welcome applications from those who are significantly underrepresented in our sector, such as Black, Asian, people of colour, or from a specific minoritised ethnicity, neurodivergent, oppressed, or marginalised individuals or groups.
About us
Remember A Charity
Remember A Charity is a vibrant behaviour change campaign that aims to inspire the public to leave a charitable gift in their Will. Working collaboratively, the campaign’s mission is to do what no organisation can do alone, growing the legacy market and normalising charitable gifts in Wills.
Why grow legacy giving? Charitable gifts in Wills are one of the largest sources of voluntary income in the UK, raising £4.5 billion for good causes each year. As such, it’s a crucial source of income for thousands of charities, particularly in the current economic climate.
Established in 2000, Remember A Charity now represents almost 200 member charities, who work together to drive change through inspiring consumer campaigns, strategic partnerships with solicitors, Will-writers and professional advisers, and by lobbying government to enhance the wider legacy giving environment. The consortium encompasses a diverse range of charities, giving them the platform, resources and guidance to maximise their legacy fundraising. Remember A Charity works all year round to promote legacy giving, also running Remember A Charity Week each September as a central focal point for public awareness activity.
Our four key strategic pillars are:
- Inspiring the UK public to leave a charitable legacy
- Embedding legacy giving across Will-writing and estate planning
- Influencing government & decision-makers to protect and nurture the future of charitable legacies
- Equipping & enabling our members to maximise their legacy fundraising
Remember A Charity is part of the Chartered Institute of Fundraising and our goals align with its strategic priority of growing charitable giving.
Chartered Institute of Fundraising (CIOF)
The Chartered Institute of Fundraising is the UK's professional membership body for fundraisers, championing excellence, providing professional development and education, and fostering connections across the sector. We've launched a new ten-year strategy to tackle critical challenges like diminishing income, increasing demand for services, and issues such as fundraiser burnout and lack of investment that are impacting charities nationwide. We believe that every fundraiser should feel valued and nurtured.
This strategy focuses on four key pillars with clear five and ten-year targets: attracting, retaining, and nurturing fundraising talent to combat the "revolving door"; reframing the narrative to change perceptions of fundraising and drive investment; driving excellent fundraising practice, setting standards, ethics and guidance to build public trust; and fostering a culture that inspires more people to give to reverse declining donor numbers. Our ultimate aim is to double our impact in a decade, ensuring a sustainable future for both fundraisers and charities.
Role Background
This is a unique opportunity to use your creativity and marketing expertise to help charities across the UK grow their legacy giving and increase their resilience for the years ahead. The Marketing Manager will work within a small and talented staff team at Remember A Charity to expand its reach, grow its network and build engagement among its key audiences: charities, professional advisers and the giving public. The priorities for the Marketing Manager are to develop and deliver a marketing and communications plan in line with the campaign strategy.
Reporting Structure
Reports to: Lucinda Frostick, Director of Remember A Charity
Job Description
Job purpose: To lead and develop Remember A Charity’s marketing and communications programme, in line with our core mission of making legacy giving a social norm. This core focus of the role is on growing and engaging our audiences across the charity sector (members and non-members) and professional adviser communities (solicitors, Will-writers, wealth advisers).
The Marketing Manager will also contribute to the development of our consumer PR, marketing and digital programmes, led by the Director and Digital Communications Manager respectively.
This role would suit a confident and creative individual who is enthused by the opportunity of helping charities across the UK to grow and develop their long-term income. The successful candidate will work closely with the campaign’s members, professional advisers and, of course, colleagues within Remember A Charity and the wider CIOF.
Key Accountabilities:
- Lead the planning, delivery, and evaluation of marketing activities targeting charity sector and professional adviser audiences, aligned with organisational strategy and KPIs.
- Develop and deliver communications for charity members and Campaign Supporters.
- Collaborate with internal colleagues and external agencies to support the execution of consumer-facing marketing and PR campaigns.
- Create compelling assets and resources to support recruitment, engagement, and retention of members and professional partners.
- Ensure external communications and creative outputs are consistent with the Remember A Charity brand.
- Represent the organisation, exhibiting and/or presenting at relevant events or meetings.
Responsibilities by area:
Charity sector
- Creation of promotional assets to support member acquisition and retention.
- Plan and deliver a dynamic member comms programme, including e-bulletins, impact reports and others.
- Help colleagues to coordinate and present at select member events.
- Manage sector-facing social media accounts (LinkedIn, X, and Bluesky).
- Support the Director with sector-facing editorial content.
- Gather and showcase member testimonials and case studies.
- Develop and promote guidance and resources to help members maximise their legacy fundraising.
- Enhance and develop the members’ area of the website, ensuring content is up to date and relevant.
Professional Advisers
- Responsibility for the marketing budget for professional advisers.
- Planning and delivery of marketing activity to grow our professional adviser network and maximise our impact, in line with our KPIs.
- Manage and grow the Campaign Supporter scheme for solicitors and Will-writers, delivering engaging communications and digital content that keeps charitable giving front of mind.
- Promote the importance of referencing the charitable option during Will-writing to professional advisers through events, direct marketing, social media, and advertising.
- Coordinate the campaign’s Legal Sector Advisory Group, organising quarterly meetings and fostering strong relationships with key stakeholders.
- Identify and pursue opportunities to engage wider professional audiences and influential groups within and beyond the legal sector, including but not limited to, wealth managers, Will-writing software providers, local government, regulatory and trade bodies (e.g. CILEX, CLC, NALP).
- Collaborate with CPD content providers to deliver training programmes on charitable Will-writing.
- Coordinate quarterly webinars for professional advisers on relevant Will-writing topics, working with internal and external partners.
- Create materials and promotional assets for professional advisers and campaign partners to equip them to advocate for legacies.
Consumers
- Contribute to the planning and delivery of consumer marketing and PR activity.
- Support members in making best use of the consumer-facing assets provided for them to use during Remember A Charity Week and beyond.
- Equip Campaign Supporters and Will-writing partners with resources to promote legacy giving during Remember A Charity Week and beyond.
All
- Collaborate with the team to review campaign activity and success measures against KPIs.
- Maintain and update website content for charity and professional adviser audiences.
- Uphold brand consistency across all external communications and creative outputs.
About You
Experience & Skills
- Experience of planning and delivering successful marketing programmes.
- Knowledge of the UK charity sector and/or legal market.
- Experience working in a customer-facing environment or dealing with a wide range of members and stakeholders.
- Effective presentation and networking skills.
- Familiarity updating webpages and using simple web-based design / delivery tools such as Canva and Mailchimp.
- Computer literacy (Word, Excel, PowerPoint etc.) and experience of using a CRM system,
- Budget management preferable but not essential
Attributes
- Confident and clear communicator, with strong writing skills and a creative solutions-driven approach.
- Excellent organisational skills, including the ability to work independently and prioritise, managing time effectively.
- Team player, but also a confident self-starter, able to work independently when necessary.
- A positive attitude, with the ability to keep calm when managing multiple projects.
Reflecting the CIOF’s values
Passionate: Takes immense pride in their work and is driven by a strong desire to achieve success for our mission.
Professional: Consistently champions and upholds the highest standards, operating with unwavering integrity and ethical conduct.
Enabling: Proactively supports others, feels empowered to take ownership, identifies effective solutions, makes sound decisions, and collaborates seamlessly across teams.
Enterprising: Demonstrates an openness to explore new solutions and is deeply committed to excelling in all areas of their work.
Respectful: Acts with honesty and fairness, consistently treating all individuals with consideration, dignity, and respect.
Circumstances
- Based in the UK.
- Able to work/travel outside office hours on occasions (i.e. attending conferences and meetings).
If you would like to discuss access requirements or have any questions about the role, please contact us directly.
The client requests no contact from agencies or media sales.
Fundraising Assistant
Location: Central Birmingham – Hybrid working: 1-2 days a week in office
Contract: Permanent
Hours: Full Time
Salary: £26,807 per annum
This is an exciting opportunity to take an active role in supporting the implementation of our fundraising strategy at Groundwork UK.
The Fundraising Assistant will play a key role in supporting Groundwork’s fundraising efforts and helping us achieve income goals. They will assist the fundraising team in developing relationships with supporters and donors and help secure unrestricted voluntary income.
Primary responsibilities will include processing and thanking donations, maintaining database records, building relationships with donors and fundraisers, and generating digital communications, alongside other administrative tasks.
This is an exciting time to be joining Groundwork, as we expand our fundraising team and continue to develop our strategy. As a growing team with varying responsibilities, focus and targets will change from time to time, so a flexible working attitude is required.
It is a great role for someone who has experience in a fundraising environment or has admin experience elsewhere and is looking to break into the sector. Groundwork is in the process of implementing Raiser’s Edge, so experience of using this or a similar CRM system would be valuable.
The post holder would have the pleasure of working with a passionate, dedicated, and capable wider team. There is a high level of commitment to developing this area of income generation from senior management and trustees, providing the postholder with the opportunity to excel and meet strategic targets.
They will be a member of the Fundraising and Partnerships team at Groundwork UK and report directly to the Fundraising manager.
Groundwork UK is committed to being an inclusive employer and offers flexible working arrangements and supportive, family-friendly policies.
BENEFITS
- 29 days holiday entitlement plus bank holidays
- Flexi-time arrangements, with inclusive and family-friendly policies
- On-the-job training and access to wider training
- 7.5% pension contribution
- Travel loan scheme
- Health cash plan through BHSF
- Salary sacrifice benefits including childcare vouchers and cycle-to-work scheme
- Disability Confident Employer
Applications close at midday on Friday 12 December and interviews will take place on Wednesday 17 December.
Interested?
If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.
At Groundwork UK we want to ensure everybody has an equal opportunity, and is not treated differently or discriminated against because of their characteristics.
We are a disability-confident employer and encourage applicants with disabilities to alert us alongside their application, to enable us to guarantee interviews for all disabled candidates who meet the person specification. We will also discuss any reasonable interview or workplace adjustments with you.
No agencies please.
Bring the ocean’s story to life
At the Marine Conservation Society, we’re working for a cleaner, better-protected, healthier ocean. To achieve this, we are required to build and sustain strong, high-value and long-term partnerships that align with our strategic mission and goals.
We’re looking for a confident and ambitious Senior Corporate Development Manager to lead the cultivation and stewardship of high-value, strategic relationships with corporate funders. This is a pivotal role focused on new business acquisition, driving forward our corporate fundraising strategy and unlocking transformational income to support marine conservation.
You will play a key role in growing our current corporate income of £1millon, with a strong emphasis on securing multi-year partnerships and cultivating opportunities for future growth. If you’re a strategic thinker with a proven track record in securing six and seven-figure corporate gifts, and you thrive in a fast-paced, purpose-driven environment, we’d love to hear from you.
What you’ll do
Lead on the development and delivery of a new business strategy to secure long-term, high-value corporate partnerships.
Identify and research prospective partners, develop tailored proposals, and lead pitch presentations.
Line manage and mentor the Corporate Partnerships Officer, supporting their professional development and performance.
Collaborate closely with Corporate Partnership Managers to ensure seamless transition from account acquisition to stewardship.
Represent the organisation externally, building relationships with senior stakeholders across sectors.
Monitor and report on new business pipeline, KPIs, and income targets.
Why join us?
- You'll be part of a passionate, friendly and forward-thinking team.
- Your work will directly help obtain the required corporate funding to achieve our overall aims and objectives.
- We’re flexible, inclusive and committed to learning and growing together.
- We believe in evidence, action and people-powered change.
We’ve also got other ways to value your contribution:
- Annual leave starting at 25 days a year, plus Bank Holidays, and increasing with service (we also close between Christmas and New Year as extra time off)
- 8% employer contributions to our stakeholder pension scheme
- Sick pay at full-pay for 8 weeks, then 8 weeks at half-pay (after probation ends)
- Great work life balance through flexible and in many cases, remote working
- Support for your health and wellbeing with a programme of activities plus an employee assistance programme for you and the people who live with you
- A paid day for you to volunteer to support another charity of your choice
We tackle the ocean emergency by working with communities, businesses and governments.
The client requests no contact from agencies or media sales.
ABOUT TRAIN
TRAIN is a youth work charity based in South Oxfordshire. We support young people aged 10 to 18 in Didcot, Wallingford and the surrounding areas, especially those who are under-served.
Young people in our communities are facing complex challenges. Mental health struggles, pressures at school, family instability and the impact of poverty can leave them feeling isolated or overlooked. Too often, they don’t have access to the right support at the right time. TRAIN exists to change that. We offer trusted relationships with adults outside positions of authority, safe spaces where young people can be themselves, and opportunities to grow in confidence, make positive choices and feel part of their community.
Our vision: every young person should have the opportunities, tools and support they need to create a positive future.
ABOUT THE ROLE
As Fundraising and Communications Coordinator, your main focus will be trusts and foundations: researching opportunities, writing persuasive applications and producing clear reports. You’ll also play a part in growing support from corporates, community fundraising, individual donors and major gifts, helping to build a broader base of income over time.
Alongside this, you’ll lead on communications. That means keeping our website and social channels current, producing supporter newsletters, and sharing our story more widely through PR and campaigns. You’ll help make sure the difference TRAIN makes for young people is seen and understood by funders, partners and the local community.
It’s a hands-on role, well-suited to someone who enjoys writing, building relationships and juggling different projects. You don’t need to be an experienced fundraiser — we’re open to people with transferable skills, whether from corporate, public or third sector backgrounds. What matters most is that you can communicate clearly, organise your workload, and are motivated by making a difference for young people.
You’ll report directly to the CEO and work closely with the rest of the team. This is a part-time role of approximately 30 hours per week, which can be worked flexibly. The role is based in Didcot with hybrid working, but for the right candidate we will consider a fully remote arrangement.
SALARY AND BENEFITS
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Salary: £28,598 - £31,022 FTE (pro-rated, depending on experience)
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Contract: Permanent, part-time, approx. 30 hours per week. We can be flexible on the exact number and when they are worked.
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Annual leave: 25 days plus bank holidays (pro rata)
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Pension: 3% employer contribution
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Flexible working: Hybrid by default, fully remote considered. We’re happy to consider other flexible arrangements such as term-time only and job shares.
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Professional development: Tailored learning and training opportunities
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Wellbeing: Access to an employee assistance programme with mental health and wellbeing support
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Culture: Supportive, collaborative team with regular catch-ups and shared learning
KEY RESPONSIBILITIES
Fundraising (approx. 80%)
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Pipeline and planning – work with the CEO to keep a clear fundraising plan, with trusts and foundations as the main focus alongside manageable growth in corporates, community, and individual giving.
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Trusts and foundations – research prospects, build a live pipeline, and write strong, tailored bids. Prepare accurate budgets and gather evidence from the team to strengthen proposals.
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Reporting and stewardship – deliver timely reports, thank funders and donors well, and manage renewals and uplift opportunities.
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Relationship development – nurture links with local businesses, community groups and potential major donors. Prepare simple proposals and support fundraising events or activities as needed.
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Systems and compliance – maintain accurate records of applications, deadlines and outcomes. Ensure fundraising activity is compliant with GDPR and charity regulations.
Communications (approx. 20%)
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Supporter communications – produce engaging newsletters, updates and thank-yous that connect donors and partners with TRAIN’s impact.
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Digital presence – update the website and social media channels with accurate, timely content that reflects TRAIN’s work and values.
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PR and profile – share stories with local media, partners and networks. Ensure TRAIN’s messaging is clear, consistent and accessible.
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Community engagement – promote TRAIN’s profile, youth offer, brand and presence in the community.
General
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Work closely with the CEO to align fundraising and comms priorities.
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Collaborate with youth work staff to gather stories, quotes and data that demonstrate TRAIN’s impact.
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Represent TRAIN at meetings and community events.
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Contribute to the life of a small, collaborative team.
ABOUT YOU
We don’t expect you to have a long career in fundraising behind you. What matters most is that you can write clearly and persuasively, build relationships with people, and organise your workload to meet deadlines. If you’ve developed these skills in another sector and are keen to bring them into the charity world, we’d love to hear from you. Just as important, you’ll bring a genuine passion for TRAIN’s mission and a belief in the difference youth work makes.
Essential qualities
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Strong written communication skills: able to produce clear, persuasive bids, reports and updates.
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Good at building relationships, whether with colleagues, partners or supporters.
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Organised and reliable, able to manage multiple deadlines.
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Comfortable working independently but also a collaborative team member.
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Confident using IT tools (Microsoft Office, online research, basic social media platforms).
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Passionate about TRAIN’s mission and motivated to make a difference for young people.
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Satisfactory Enhanced DBS check (we will arrange this before you start).
Desirable qualities
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Experience of fundraising, bid writing or income generation in any setting.
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Understanding of trusts and foundations, or the ability to learn quickly.
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Experience in marketing, PR, or communications (e.g. social media, newsletters, supporter comms).
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Familiarity with CRM or pipeline management tools.
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Knowledge of charity fundraising regulation and GDPR.
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Confidence in representing an organisation at events or meetings.
Equal opportunities
TRAIN is committed to building a diverse and inclusive team. We actively encourage applications from people of all backgrounds, including those underrepresented in the youth work sector. We welcome diversity in age, ethnicity, faith, disability, sexual orientation, gender identity and lived experience.
Safer recruitment
TRAIN is committed to safeguarding and promoting the welfare of children and young people. All staff and volunteers are expected to share this commitment. Recruitment to this post will include references and an enhanced DBS check.
Recruitment timeline
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Applications open: Thursday 20 November
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Applications close: Wednesday 10 December (midnight)
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Shortlisted candidates notified: Thursday 11 December
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Interviews: Wednesday 17 December
TRAIN exists to improve the life opportunities of young people aged 10 to 18 in Didcot and Wallingford.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
About Animal Defenders International
London–Los Angeles–Bogota–South Africa. Animal Defenders International (ADI) is a UK non-profit; with reg. charity Animal Defenders International Foundation & Lord Dowding Fund for Humane Research; Animal Defenders International Inc.US (nonprofit), and Animal Defenders International South Africa, PBO (charity). ADI works for replacement of animals in research and testing; legal protection to end use of animals in entertainment; wildlife trade; farming; protection of our shared environment. When governments ban the use of all, or wild animals in entertainment, or wildlife pets, ADI provides support to remove and relocate the animals, emptying all circus cages in Bolivia, Peru, Colombia, Guatemala. The ADI Wildlife Sanctuary, South Africa, is home to over 30 rescued big cats from circuses, illegal pet trade, zoos.
Job Title: Director of Fundraising
Organisation: Animal Defenders International (ADI)
Location: London, Vauxhall SE11 (hybrid, remote and office)
Terms: Salary: £60-70,000/year, (commensurate with experience/qualifications). Permanent, full time. Benefits: Annual leave 20 days/year/national holidays/5 days office closure Christmas–New Year/Stakeholder pension.
Reports to: Senior directors (ADI President and Vice President)
About the Role and Objectives:
Developing and growing relations with supporters, donors, public, foundations, and corporate friends. Passionate and well organized, you will change the world for animals by ensuring every department’s work is fully funded – as well as the ADI Wildlife Sanctuary, South Africa, home to our rescued lions and tigers. Duties:
- Production of annual fundraising and marketing plan: growing supporter base, increasing engagement and retention; sustained giving; digital and postal direct response; increasing donor engagement and retention; planned giving; special events/calendar dates; major gifts; foundation grants; corporate support; legacies, trusts, estates; new income research. Targets for annual, quarterly, income.
- Manages fundraising calendar, mailings, events, targets, tracking.
- Grant Applications, foundations, corporate: Identify, plan, approach, draft grant applications/letters of inquiry and collateral for foundations, trusts, corporate partnerships and gifts, major donor gifts, and other potential sources of income (collaboration with senior directors).
- Regular liaison with high donors, foundations, estates, corporate donors, sponsors.
- Reporting: income tracking, recommendations for new approaches, supervise production of data for quarterly reports. Weekly liaison with senior directors.
Publications, Social, Websites, Online & Print
- Drafting copy, editing, production; collaborates with public relations/senior directors
- Oversees production of print and online publications – liaison with external graphic designers (collaboration with public relations director)
- Websites – contribute content. New website project with public relations director
- Advertising, marketing, ADI YouTube channel – develop fundraising, marketing opportunities.
- Social media posts – contribute copy, graphics
- E-News alerts to supporters (collaboration with public relations director)
- Contributes development section to Annual Report
- Contributes development article for Rescuer (quarterly)
- Other contributions to publications as needed
Management, oversight, reporting:
- Management of UK Supporter Engagement Team.
- Oversight of Raiser’s Edge NXT, Engaging Networks, interface with financial database and records; liaison with Chief Financial Officer.
- Monitor, manage, daily: data entry, gifts, acknowledgements, income tracking, donor communications; distribution of newsletters; calls to action; appeals. Reporting.
- Monitor, manage: reconciliations, data manipulation, data-integrity projects, audits, segmentation, quarterly and other reports.
- Oversee planning, mailings, responses, data management.
- Monthly and quarterly reports: income, mailings, gifts, trusts, estates, corporate, other.
Who should apply:
You have the necessary skills and experience, with at least 4 years’ experience in fundraising planning and management for charities, including:
- Educated to degree level in a related field (or equivalent experience) (required).
- A successful track record in direct response campaign fundraising and marketing.
- Excellent written English, you can demonstrate impactful and persuasive content for high donors, foundations, corporate support, supporters, social media, marketing and legacy promotion (required).
- You can plan and deliver programs for regular and planned giving, major gifts, estates, support from foundations, corporate support (required).
- Strong technical skills, data management, manipulation; MS Office suite, Excel/Google, other; competent with digital research (NB: ChatGPT not permitted for writing ADI product) (required).
- Strong Raiser’s Edge NXT and Engaging Networks skills (or similar); segmentation, creating lists and reports, data hygiene, audits (required).
- Some knowledge of social media tools, e.g. Canva, Photoshop, or other.
- Management of external vendors for direct response campaigns, production of merchandise catalogue and other sales, marketing, collateral.
- Ensures compliance with ADI’s language, policies, communications style guidelines, editing and publications authorization process (required).
- Skilled at organization and multitasking, you can successfully handle competing priorities and deadlines (required).
- Supporter Engagement culture: strong verbal and written communication skills, you can create a friendly, welcoming approach, for supporters with their donations and advocacy.
- Oversight and Management of staff and supporter relations (required):
o Create friendly, positive, service-oriented approach to help supporters donate and advocate for animals.
o Diligent processing/handling of donations, acknowledgements, correspondence, phone calls.
o Integrity and confidentiality in the handling of sensitive and confidential information
o Integrity of financial records with finance database; liaison with Chief Financial Officer.
- You are reliable, able to work both independently and collaboratively.
About Us:
ADI is Great Nonprofits Top-rated; Charity Navigator 4-star. Operating from London, Los Angeles, Bogota and South Africa. Exposes animal suffering and works for legal protection; replacement of animals used in research; ending the suffering of animals in entertainment; movies, advertising, circuses, sport. Wildlife trade, environment. Once animal circuses are banned ADI helps governments with implementation and relocation of the survivors to ADI Wildlife Sanctuary, South Africa: ADI has featured in CBS 60 Minutes, Animal Planet Discovery features and made award-winning documentary, Lion Ark (broadcast in over 40 countries).
ADI internal policy:
ADI is dedicated to ending the suffering of animals and works for their legal protection. We expect all employees and volunteers to share this commitment, and a plant-based lifestyle is preferred. ADI is also committed to equal opportunities and welcomes applications from all, regardless of background, age, ethnicity, religion, sexual orientation, physical ability or other.
The client requests no contact from agencies or media sales.
The Way Youth Zone is looking to recruit a Fundraising Coordinator to support the growth and sustainability of the charity’s income by coordinating and delivering a range of fundraising initiatives. The role has a particular focus on corporate engagement, individual giving, fundraising events and appeals, and community fundraising activities. What’s essential is that you love what you do. We want you to enjoy coming to work every day and to care deeply about your role, your colleagues, and the young people we support. If you are motivated, creative, and confident in driving fundraising initiatives, we would love to hear from you.
Key Duties & Responsibilities
1. Support the planning and delivery of fundraising campaigns, helping to drive engagement across staff, volunteers, and supporters, and coordinating promotional actvities to maximise participation and income.
2. Assist the Corporate Partnerships Manager in developing and maintaining relationships with corporate supporters, focusing on Charity of the Year partnerships, employee fundraising, payroll giving, and corporate events.
3. Represent The Way Youth Zone at selected external community events and networking opportunities, acting as a positive ambassador to promote fundraising initiatives, and build relationships with potential supporters.
4. Coordinate internal and external fundraising events, including recruiting participants, providing fundraising guidance, sourcing raffle prizes and gifts in kind, and supporting event logistics.
5. Assist with development of an individual giving pipeline, supporting donor acquisition, stewardship, and retention through regular communications, appeals, and relationship-building activities.
6. Maintain accurate records of fundraising actvities and donor interactions using the Salesforce CRM system, ensuring data integrity and compliance with GDPR.
7. Contribute ideas and feedback to support the development of fundraising plans and improve supporter engagement, drawing on insights from campaigns and events.
Required Qualifications / Experience
Compulsory
1. Strong communication and interpersonal skills, with the ability to build and maintain relationships with a range of stakeholders. 2. Excellent organisa1onal skills, including the ability to manage multiple tasks, meet deadlines, and support events.
3. Experience using digital tools, including Microsoft Office and CRM systems (e.g. Salesforce), or a willingness to learn.
4. Demonstrable transferable skills from roles in customer service, sales, marketing, events, or community engagement.
Desirable
1. Experience supporting fundraising or income generation, either professionally or through volunteering.
2. Understanding of individual giving and donor stewardship, or experience in customer relationship management.
3. Knowledge of corporate engagement, such as employee fundraising, sponsorship, or partnership development.
4. Familiarity with the charity sector, fundraising regulations, or the Fundraising Code of Practice.
Skills & Competencies
1. Relationship Building – Able to develop and maintain positive relationships with individual donors, corporate partners, and community stakeholders.
2. Communication Skills – Confident and clear communicator, both written and verbal, with the ability to tailor messages to different audiences.
3. Organisation & Time Management – Skilled at managing multiple tasks, prioritising workload, and meeting deadlines, especially around events and campaigns.
4. Initiative & Problem Solving – Proactive in identifying opportunies and resolving challenges, with a flexible and solutions-focused approach.
5. Digital Literacy – Comfortable using CRM systems (e.g. Salesforce), Microsoft Office, and Canva to support fundraising and communication.
6. Teamwork & Collaboration – Works well with others, contributes to a positive team culture, and supports shared goals across departments.
7. Creativity & Campaign Thinking – Able to contribute ideas for fundraising campaigns and supporter engagement, with an understanding of what motivates giving.
8. Attention to Detail – Accurate in record-keeping, donor communications, and event coordination, ensuring a professional and trustworthy supporter experience.
Accountability & Success Measures
We define accountability as taking ownership of your responsibilities, being equipped and empowered to fulfil your role, and continuously reflecting and adapting through self-awareness to grow and support others. In this role, success looks like:
1. Fundraising campaigns and events are delivered smoothly and on time, with strong participation and positive feedback from supporters, meeting income targets and satisfactory supporter engagement. 2. Increased levels of employee fundraising and corporate engagement, including the successful delivery of Charity of the Year partnerships, payroll giving initiatives, and well-supported corporate events. 3. A growing and well-managed individual giving pipeline, with improved donor retention, regular giving, and consistent stewardship communications. 4. Increased levels of schools/community fundraising participation, including schools fundraising campaigns and initiatives.
You will be accountable for:
• Meeting income targets across individual giving, corporate fundraising, and fundraising campaigns (e.g. Paint the City Pink) • Growth in donor engagement and retention
• Increased participation in employee fundraising and corporate events
• Maintaining accurate records of donor and fundraising activity in Salesforce
• Providing regular updates and insights to the Corporate Partnerships Manager and wider team
• Supporting evaluation of campaign performance and donor engagement
• Supporting cross-team collaboration to enhance fundraising impact
• Helping to foster a proactive, inclusive, and mission-driven team culture Equal Opportunity Statement The Way Youth Zone is committed to being an inclusive employer. We welcome applications from all backgrounds and communities, and we’re proud to be youth-led in everything we do. We welcome applications from people with relevant experience as well as those with transferable skills from different sectors who can bring fresh ideas and energy to the role.
The role is office-based, 40 hours per week, flexible working hours.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Head of Fundraising and Partnerships
Salary: £46,000 - £50,000 per annum
Location: London
Our client is on a mission to tackle the high unemployment rate among adults with learning disabilities. Through their year-long traineeship programme, they equip participants with vital skills to become skilled baristas and expert café assistants, or to develop their capabilities as office managers and assistants. They are seeking an enthusiastic and engaged individual who has the passion and experience to drive their business forward.
As their very first Head of Fundraising and Partnerships, you will spearhead their strategy to generate the income necessary for maintaining their success and expanding their reach across London. They require an accomplished fundraiser with a proven background in implementing and delivering successful fundraising strategies, securing corporate sponsorships, and managing relationships with high-net-worth individuals, grant holders, and trustees. You will be working closely alongside their CEO, who has been actively leading the fundraising efforts until now.
The ideal candidate will possess the following:
- A strategic thinker with experience in creating and delivering successful fundraising strategies
- Excellent relationship-building skills and a proven track record in securing funding from trusts and foundations
- Strong organisational and project management abilities to navigate and coordinate fundraising activities across teams
- Exceptional written and verbal communication skills, able to engage diverse stakeholders effectively
- A proactive, results-driven mindset capable of adapting to a fast-paced environment
- Proven experience in fundraising, partnership management, or business development
- A genuine passion for supporting individuals within the disability community
Key Responsibilities:
- Develop and implement a strategic fundraising outreach plan to build a sustainable pipeline of potential donors and partners
- Identify, cultivate, and secure significant funding from trusts, foundations, and major donors
- Design and deliver a comprehensive fundraising strategy that aligns with the organisation's programme ambitions
- Build on established relationships with HNWIs and corporate partners while expanding engagement opportunities
- Manage the marketing team to ensure successful execution of campaigns aligned with fundraising goals
Our client prides themselves on cultivating an inclusive culture where every individual feels valued and respected. They encourage applications from individuals of all backgrounds and experiences to help ensure that their team reflects the communities they serve.
To apply, please email your CV. Join them in making a meaningful impact in the lives of adults with learning disabilities!
We are seeking an experienced and strategic Head of Key Partnerships to nurture meaningful relationships with supporters, helping them see how their generosity makes a significant impact on our mission to make Jesus known in London.
As Head of Key Partnerships, you will develop a strategy to grow relationships with individuals, Charitable Trusts, and Foundations that can make a significant difference to our work.
You will build partnerships with a wide range of key supporters and grow income through gifts in Wills and in-memory donations.
You will lead a high-performing team dedicated to advancing the Mission and inspiring generosity.
The Successful Candidate Will Have:
- Proven track record in leading high-value fundraising programmes, particularly securing major gifts from individuals.
- Strong financial expertise, including experience in target setting and providing detailed reporting and analysis.
- Experience managing teams and projects successfully.
- Skilled in using CRM systems to support fundraising strategies and nurture supporter relationships.
- Excellent verbal and written communication skills, with the ability to influence and build strong relationships.
If you have the right mix of skills, experience, and a desire to support LCM’s mission to reach those less likely to encounter the message of Jesus in London, we would love to hear from you.
Please go to our website to apply. Your application should include the following:
■ A copy of your CV with full employment history showing responsibilities held and relevant achievements
■ A covering letter of not more than 2 pages summarising your motivation and reason for being interested in this position. Please make mention of your fit with the Christian faith and motivation for London City Mission’s mission
Closing date for applications: 11 December 2025 at 12:00 pm
Selection process: For shortlisted candidates, the process will include two stages. The first interview is expected to take place on 15 December 2025.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
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Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
East Brighton Trust (EBT) is seeking an experienced Head of Projects and Fundraising to lead the creation, development, and funding of innovative projects across East Brighton, and to play a key role in establishing a new charity being developed by EBT to lead creative, enterprise, and social infrastructure work in the area.
This is a strategic and hands-on leadership role for someone with strong experience in project development, bid writing, fundraising, and partnership building. You will help turn ideas into delivery and impact, securing the investment and collaborations needed to bring the new charity to life.
Working closely with the Chief Executive Officer, you will identify opportunities, develop and fund new projects, and manage delivery across creativity, enterprise, and social impact.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
As a Relationship Fundraiser, you’ll play a vital role in supporting the Relationship Manager to strengthen and grow meaningful connections with individual donors, helping to advance North Yorkshire Hospice Care’s mission across Saint Michael’s Hospice, Herriot Hospice and Just ‘B’. You’ll help identify potential supporters, understand what inspires them to give, and contribute to thoughtful, personalised engagement strategies that ensure every donor feels valued, appreciated and connected to the impact of their generosity. With a focus on in-memory giving, regular giving, legacy gifts and general donations, you’ll help maximise opportunities for supporter engagement and secure sustainable income for our care.
Your work will span a range of fundraising activity: supporting sensitive and impactful in-memory campaigns, helping to deliver strong regular giving appeals, aiding the smooth management of general donations, and acting as an ambassador for legacy giving across the organisation. You’ll use CRM systems to maintain accurate donor information, tailor communications and deepen relationships, while collaborating closely with colleagues in marketing, events and volunteer management to deliver a cohesive supporter experience. You’ll also help with evaluating and improving fundraising processes, gathering case studies, reporting on KPIs and ensuring that donor journeys and stewardship activities are consistently warm, personalised and meaningful.
To excel in this role, you’ll be a natural relationship builder with excellent communication skills and a passion for delivering outstanding supporter care. Organised and detail-focused, you’ll have experience managing fundraising or engagement campaigns, analysing data for insights and working confidently across multiple projects. With strong written and verbal communication, proficiency in Microsoft 365 and CRM systems, and a proactive, results-driven approach, you’ll bring professionalism, empathy and enthusiasm to every interaction. Knowledge of fundraising regulations, digital engagement and legacy marketing is important, as is a commitment to continuous learning, inclusion and representing our values with authenticity.
A family of services including Herriot Hospice Homecare, Just ‘B’ and Saint Michael’s. We support people living with terminal illness and bereavement

Individual Giving Manager
£45,000 - £48,385pa
City of London E1 8QS and we are a hybrid working organisation
This role is offered on a hybrid contract giving you the opportunity to also work from home three days a week. Remote contracts would not be considered for this role.
Purpose of Role
At Comic Relief, we harness the power of entertainment and pop culture to create a just world free from poverty. And, as our new Individual Giving (IG) Manager, you’ll contribute to this by building and strengthening our individual giving supporter base.
You’ll imagine, execute and manage a diverse range of Individual Giving products and propositions, including direct cash and regular giving; legacy and value-exchange, including virtual giving experiences and other transactional opportunities – creating and optimising giving experiences that surprise and delight new and existing supporters.
You’ll use data and insight about our audiences and potential audiences; the market place and the reach and potential of different channels to plan, deliver, monitor and evaluate activities ensuring the opportunity to support Comic Relief from individual gifts stands out in a crowded marketplace, and that our investments are optimised for maximum impact.
You’ll balance data and creativity in equal measure; you’ll think strategically, act tactically and you’ll be a natural collaborator; project manager and completer-finisher. This role offers the opportunity to innovate; grow and fully contribute to unique fundraising programme that combines comedy and compassion to create a platform for joyful generosity.
Key responsibilities:
Plan and deliver ambitious acquisition, engagement and retention Individual Giving activity, by:
Leading the annual planning for our Individual Giving programme, using data and insight to determine the best opportunities for fundraising growth, setting well considered objectives, KPI’s and budgets and financially and creatively planning activities to deliver a balanced income and supporter portfolio.
Project managing end to end delivery of Individual Giving campaigns and activities, including launching, developing and optimising products and activities through to monitoring and evaluating results and learning, at all times ensuring projects are delivered on time, within budget, comply with regulations and best practice and strengthen Comic Relief’s brand and giving experience.
Playing an active role in integrated campaign planning and delivery, situating the Individual Giving programme within wider organisational campaigns, like Red Nose Day and Sport Relief, to leverage organisational resource to best effect to grow and strengthen our active Individual Giving base of support.
Collaborating and sharing success with a wide range of colleagues including: digital fundraising colleagues (e.g. in paid, owned and earned media and email); support teams (e.g. in Communications & Content / Stories / Creative Production; Talent; Supporter Services and Campaign Strategy and Planning) and working closely with colleagues in our finance; tech and data teams to ensure financial and data rigour is applied and user experiences are optimised.
Building relationships with, and managing external partners (including media agencies, fulfilment, print & production houses etc) to ensure timely, effective and efficient campaign delivery.
Pro-actively owning own development and understanding of the Individual Giving marketplace, bringing insight and learning from the external landscape into Comic Relief’s Individual Giving programme and using this, along with learning from the activities you manage, to continuously innovate; optimise; test, scale and improve the recruitment of new, and the retention and development of existing, supporters.
Playing an active part in the success of our fundraising and engagement strategy by contributing to the development of team wide annual plans and budgets, using learnings and insight to make recommendations to facilitate growth
Proactively participating in and leading aspects of wider team planning activities.
Keeping abreast of the fundraising marketplace and wider legislative and regulatory landscape to ensure Comic Relief’s fundraising campaigns and activities are compliant
Playing an active role in the Fundraising Team championing inclusivity and diversity in order to drive high performance and an action-oriented culture
Undertaking and managing ad-hoc duties as needed, ensuring alignment with the scope and responsibilities of the role
This role may develop to include line management responsibilities and duties as the portfolio expands in the future. Postholders may be expected to take on line management responsibilities when required.
Person specification
Essential criteria
Extensive experience of managing online and offline performance marketing campaigns across acquisition, retention and stewardship.
Proven experience of managing a portfolio of product offerings, ideally as part of an Individual Giving fundraising portfolio, for example, at least three of the following products: regular giving, value exchange, cash, legacy, mid-value.
Knowledge and experience in developing and rolling out activity specific activations as part of a wider integrated campaigns, actively opportunity spotting; championing collaboration and adapting in response to wider factors.
A creative self-starter with proven ability to work independently, managing own work plan to deliver against goals and objectives.
Experience of New Product Development (NPD), taking new products from minimum viable product (MVP) to scale.
Proven ability to use data and insight to inform decisions; model and plan growth opportunities; prepare business cases and evolve and optimise individual fundraising activities and Individual Giving portfolios.
Excellent project manager, able to demonstrate effective use of tools, processes and ways of working to deliver projects to plan.
Experience in annual planning and year-round budget management, including ability to set detailed budgets and KPIs, model performance, reforecast and proactively manage campaign budgets.
Experience of marketing/fundraising planning and tracking, including setting and monitoring performance KPIs and metrics across online and offline channels. Ability to analyse complex data to identify actionable insight to produce clear plans, briefs and effective marketing plans.
Effective relationship builder with strong stakeholder management and communication skills, and the ability to adapt to different styles and ways of working.
Excellent oral, written communication, attention to detail, and presentation skills with the ability to inspire and influence stakeholders.
Ability to understand risks, issues and dependencies within a project / campaign and to use this information to inform decision making in a timely and accurate way.
Experience of using a CRM system and related analysis or marketing tools.
Able to demonstrate willingness to learn and develop in a fluid, high impact environment.
Desirable criteria
Line management experience
Experience of fundraising for both international and national charity causes
Accredited fundraising or marketing qualification
Experience of working with SalesForce CRM and Marketing Cloud would be an advantage
Perks and benefits:
· Flexible working hours
· Work from home option
· Life Insurance
· Wellness programs
· Employee Assistance Programme
· Enhanced maternity and paternity leave
· Paid emergency leave
· Sabbatical Opportunities
· Professional development
· Mentoring/coaching
· Paid volunteer days
· Payroll giving
· Salary sacrifice
· Team social events
· Extracurricular clubs
· Cycle to work scheme
· Free fruit
To apply please visit our website via the link and apply online.
Comic Relief reserves the right to close the role early if a large number of applications are received.
Don’t meet every single requirement? Studies have shown that women and people of colour are less likely to apply to jobs unless they meet every single qualification. At Comic Relief we are dedicated to building a diverse, inclusive, and authentic workplace, so if you’re excited about this role but your past experience doesn’t align perfectly with every qualification in the job description, we encourage you to apply anyways. You may be just the right candidate for this or other roles.
Why work at Comic Relief
There are lots of good reasons to join us at Comic Relief. You can read more about our employee benefits, such as our commitment to flexible and hybrid working. We ask staff to come to the office twice a week, normally on agreed team days, so that we can do all those things that are difficult to do online. Our office is based in Whitechapel, London,
There are lots of opportunities to develop your skills and experience at Comic Relief, including opportunities to become a Mental Health First Aider or to participate in our Employee Network Groups that focus on making Comic Relief a more inclusive place to work.
Disability Confident Employer
As part of the Disability Confident scheme, we take positive action by providing first-round interviews to candidates who have a registered disability, provided they meet the minimum criteria for the role, as demonstrated on their CV and application questions.
Supporter Services & Marketing Officer (Maternity Cover)
Location: Crewe (Office-based)
Contract: Full-time, 12-month fixed term
Salary: £26,000 per annum
Reports to: Head of Public Fundraising and Engagement & Digital Marketing Manager
Be the first voice of Railway Children.
We’re looking for a warm, organised and digitally minded individual to deliver outstanding service to our supporters. As the first point of contact for donors, community groups and the public, you’ll ensure every interaction—via phone, email, social or web—is positive and professional.
You’ll also support our fundraising and marketing teams with admin, digital content, and campaign delivery, helping us raise vital funds to protect children at risk.
Key Responsibilities:
- Manage supporter queries via inbox, phone and social media
- Send thank-you messages and fulfilment communications
- Maintain accurate supporter records (Donorflex)
- Support digital campaigns, website updates and online shop
- Assist with events, appeals and seasonal campaigns
- Build emails and social posts; monitor Facebook ads
- Keep marketing materials and templates up to date
What You’ll Bring:
- Excellent communication and customer service skills
- Strong admin and digital skills
- A proactive, team-focused attitude
- Passion for making a difference
Why Join Us?
At Railway Children, you’ll be part of a passionate, supportive team working to create real change. We offer flexible working conditions and a great opportunity to learn and develop. You’ll have the opportunity to make a meaningful impact every single day – and be part of a charity that truly values its people.
Join us and help us ensure we deliver the best supporter experience.
A world where every child can thrive away from a life on the streets.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Reporting to the Senior Supporter Care Manager, you will deliver excellent customer care to supporters and potential supporters of Operation Smile UK. As an integral part of the Supporter Care team, you will successfully support the Individual Giving programme and wider fundraising activities, providing support to ever-increasing income and supporter stewardship for the delivery of increasing levels of unrestricted income for Operation Smile UK.
Key Responsibilities
- Be the first point of contact for existing supporters and new supporters who respond to our fundraising activities by phone, email, letter or in person, letter, or email delivering outstanding supporter care
- Liaise with supporters in timely communication via email, phone, and mail, with excellent customer care
- Prioritise answering incoming phone calls and escalate any difficult situations/complaints to the Senior Supporter Care Manager
- Support processing incoming phone and postal donations
- Assist with banking and processing incoming/outgoing post
- Be responsible for thanking our supporters, including by letter, email and phone, dispatch of information and fundraising materials
- Enter and maintain accurate records on our Database
- Maintain and assist with all types of donation processing, administration and Database record amendments/records being kept up to date. This will include Gift Aid status and contact consent requests
- Assist with cancelling and amending all types of regular gifts and sending out appropriate letters
- Manage the removal process and consent process
- Assist with sending out problem payment letters
- Following up cancelled regular payments as part of the winback process
- Assist with handling material requests and recording actions on the Database
- Assist with any third-party agency supporter care requests
- Maintain sensitive information and records with appropriate confidentiality
- Play an active role in developing the supporter journey at Operation Smile UK, working with the Senior Supporter Care Manager and colleagues across Fundraising & Communications.
- Perform any other reasonable duties as requested by the Senior Supporter Care Manager
Please refer to the job description for a comprehensive list of tasks, responsibilities, and the required person specification.
Recruitment
We are actively interviewing for this role on a rolling basis as suitable applicants apply. If you're interested in this role, it is advisable to apply as soon as possible.
Disability Confident Committed Employer
We're a Disability Confident Committed employer, so we guarantee an interview to any disabled applicant who meets the minimum requirements for the job.
At Operation Smile UK, we value individuals based on their performance and potential. We're dedicated to creating a diverse and inclusive workplace that supports everyone's needs. We're happy to make reasonable adjustments throughout the application and employment process, and we particularly welcome applications from diverse backgrounds.
If you need this document in a different format, require any adjustments, or need help with your application, please contact us (further details contained within the job description).
Equality, Diversity & Inclusion
Operation Smile UK knows fundraising could better reflect the diverse backgrounds and experiences of the people the charity sector supports. If you don’t meet every requirement but believe your transferable skills align with the role, we encourage you to contact us for a conversation.
We want our team to reflect the diversity of the communities we serve, offering equal opportunities to everyone, regardless of, age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex, or sexual orientation.
We celebrate diversity and encourage you to bring your authentic self to Operation Smile UK. We are committed to supporting all applicants and ensuring a fair hiring process. All appointments will be made solely on merit, and we are happy to make reasonable adjustments throughout the recruitment process.
The client requests no contact from agencies or media sales.
NICE is a charity dedicated to improving the lives of people with movement disorders. We work with children and adults affected by neurological conditions such as cerebral palsy, Parkinson’s, Stroke and MS. We push the boundaries of human potential for people living with these physical disabilities by teaching them, through Conductive Education, a range of skills that promote an active lifestyle and showing them that there can be life after diagnosis.
This is an exciting time to join NICE, as we begin to plan for our 40th Anniversary year and build on our existing fundraising strategy to grow our supporter base and develop new income streams to support the expansion of our services. We have a small but successful fundraising team in place, who work collaboratively to manage fundraising activity and meet agreed income targets.
We are looking for a candidate who can engage our families and individual and community supporters, compellingly convey the need for, and impact of, the work we do. The post holder will work closely with the CEO, Fundraising Manager, the rest of the fundraising team as well as other teams across the organisation, not forgetting our amazing families.
Key Responsibilities:
- Generate income across an agreed range of community fundraising initiatives and events
- Steward supporters to help maximise income and future support to the charity
- Develop and maintain strong relationships with our families and community supporters
- Be committed to helping disadvantaged children and adults
Requirements:
- Previous fundraising and income generation experience
- Experience in supporter stewardship
- Excellent communication skills, with the ability to engage and inspire supporters
Due to the nature of our work, it is recommended that you work from our office in Moseley, Birmingham, the majority of the time. However, some hybrid working will be considered.
We actively encourage applications from under-represented groups as we are committed to having a team that is made up of diverse skills, experiences and perspectives. As a disability charity we especially welcome applications from disabled candidates and people with a long-term health condition.
To apply for this role please send your CV with a covering letter, outlining why you would like this role.
Interviews will be held on the 9th December 2025
The client requests no contact from agencies or media sales.


