Fundraising officer acquisition jobs

Would you like to work in a forward-looking, agile, innovative, faith-based charity? One where you can bring your current skills and experience and develop your career through our global training partner.

From its humble beginnings, ICC has become a trusted advocate and innovative leader in providing compassionate care for children with disabilities. For over 30 years, thousands of vulnerable children’s lives have been transformed by the essential services we provide.

Within China’s ever-changing social landscape, ICC’s nurturing care is modelling a new standard of support and empowerment for children with disabilities. Our dedicated team of therapists, special educators, social workers, vocational trainers and medical staff work tirelessly to help children live with hope, dignity and opportunity.

Main purpose of the role 
As our Fundraising Manager, you will be responsible for the development and delivery of our fundraising strategy, working closely with the Executive Director, the Finance Team, the Insight Fundraising Officer and the Trust and Foundations consultants. The Fundraising Manager will develop existing income streams and strengthen stakeholder and supporter engagement. As Fundraising Manager, you’ll work closely with other global team members to review and implement our fundraising strategy in line with our strategic goals. 

Main Responsibilities: 

1. Play a leading role in the development and delivery of ICC’s fundraising strategy and the success of direct marketing, telemarketing and online campaigns to generate cash, regular giving and Gift Aid. 
2. Plan, research and implement all aspects of direct marketing aimed at acquiring and retaining new and existing supporters. 
3. Establish a robust donor stewardship strategy, building strong relationships with existing  and potential donors and increasing donor retention and engagement 
4. Lead on the cultivation and stewardship of partnerships with churches. 
5. To manage the direction and relationship with our Trust and Foundation consultants by collaborating in the research, writing and submitting targeted Trust applications and report on grants awarded. 
6. Work with the team to support the legacy giving strategy, to maximise long-term income. 
7. To have oversight of the in-house CRM database (Microsoft D365). Work with the team to develop competency in the effective use of our CRM database as part of our donor stewardship and reporting structure. 
8. To assist and promote ICCs presence at fundraising and other events.
9. Manage the ongoing development and implementation of a regular giving strategy and donor care to reduce attrition rates. 
10. Regularly monitor and evaluate direct marketing campaigns, Trust fundraising, recurring giving and legacy fundraising, provide results and feed the learning back into the organisation. 
11. To keep abreast of key issues and best practices within the direct marketing/fundraising sector. 
12. Ensure fundraising practices comply with GDPR, the Data Protection Act and the Code of Fundraising Practice. 
13. Undertake additional duties as requested. 
14. Line manage the Insight Fundraising Officer and lead our Trusts and Foundations partner.

Fundraising Campaigns and Events 

1. Plan, coordinate, and manage our annual fundraising event. 
2. Support the Executive Director on other events. 
3. Project manage our newsletter and appeal campaigns. 

Safeguarding Statement

International China Concern is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults in all our programmes and operations. We expect all staff, volunteers, and partners to uphold this commitment and adhere to our safeguarding policies and procedures.

All staff play a critical role in ensuring that safeguarding is embedded within the organisation. This includes promoting a culture of safety, ensuring child protection risks are identified and mitigated, and supporting staff and partners to uphold safeguarding standards.

Pre-employment checks will be conducted in line with safer recruitment practices, including criminal record checks, reference verification, and assessment of suitability to work with children. The successful candidate will be required to complete safeguarding training and demonstrate a strong understanding of child protection principles, particularly in international and cross-cultural contexts.

We operate a zero-tolerance approach to abuse and exploitation. Safeguarding is everyone’s responsibility, and we are committed to continuous learning and improvement to ensure the safety and wellbeing of every child we serve.

We together are: 

Filled with FAITH, Moved with a heart of COMPASSION, Connected by a Spirit of  COLLABORATION, Leading through INNOVATION, Serving with PROFESSIONALISM

Our preference is for a full-time candidate working remotely. However, we are willing to consider applications from exceptional candidates who would only be interested in working part-time or as part of a job share.

For the full person spec and job description, please refer to the attachment below.

About the Role

We're looking for a proactive and organised Direct Marketing and Fundraising Officer to support our Public Fundraising team. In this varied role, you'll help deliver engaging fundraising campaigns, manage supporter journeys, and ensure our fundraising efforts run smoothly.

You'll also provide key administrative and project support to the team and the Director of Fundraising and Marketing, with the chance to develop your skills in digital fundraising, data reporting, and campaign coordination. If you're detail-oriented, a great communicator, and passionate about making a difference — we’d love to hear from you!

***Please download the job description for full details***

About You

You are a highly organised and detail-oriented individual with proven administrative experience in a fast-paced environment. You’ll be a confident communicator with strong written and verbal skills, able to draft professional documents and liaise effectively with internal and external stakeholders. Proficiency in Microsoft Office, digital collaboration tools and CRM systems is essential. You’ll also have good numeracy skills and experience maintaining financial records. A natural team player, you’ll be adaptable, able to prioritise a demanding workload, and remain calm under pressure — particularly during emergency fundraising appeals.

Key responsibilities:

· Assist in the coordination and delivery of public fundraising activities during emergency appeals, including managing content and materials, liaising with member agencies, and supporting with reporting and updates for senior stakeholders.

· Provide high-quality administrative support to the Fundraising and Marketing Director and wider team, including diary management, meeting coordination, minute-taking, and general team logistics.

· Help develop and deliver fundraising materials across direct marketing and digital channels, gather content, and ensure assets are approved and shared with key stakeholders.

· Maintain and update fundraising budgets, process invoices, and support post-appeal reviews with external suppliers and partners.

· Contribute to digital activities by supporting basic analytics, user journey testing, and content creation for platforms like YouTube, Instagram, and TikTok, with opportunities to take part in digital innovation workshops.

What We Offer

• Flexible working hours (outside of appeal periods)
• Hybrid working model (some mandatory office days during appeals)
• 25 days annual leave, increasing with service
• Healthcare Cash Plan (value ~£1,660/year)
• Pension contribution (3%, rising to 8% post-probation)
• Wellbeing and mental health support
• Access to Wellhub, discounts, and ticket schemes
• Season ticket and hardship loans (post-probation)
• Cycle to Work and Car schemes (salary sacrifice)

The DEC is an equal opportunities employer and provides opportunities to learn and grow in an inclusive, supportive, and productive environment. We encourage applications from anyone who can meet the criteria, regardless of gender, race, age, disability, sexuality, or religion.

The DEC is committed to the safeguarding and protection of children and vulnerable adults and participates in the Inter Agency Misconduct Disclosure Scheme. In line with this Scheme, we will request information from successful applicants’ previous employers about any findings of sexual exploitation, sexual abuse and/or sexual harassment during

£34,972 pa (working a minimum of 40% across each month at our London Headquarters)

London, SE5 8FJ – agile working

The Salvation Army is one of the largest, most diverse providers of social and community services after the Government. With more than 600 local centres and nearly 100 residential centres, they make a powerful difference to people across the UK who might otherwise be excluded.

At The Salvation Army, we’re passionate about inspiring new supporters to join our mission of transforming lives. In this key role within the Individual Giving team, you’ll help deliver year-round, multi-channel donor acquisition campaigns and develop innovative new ways for people to support our work outside of the busy Christmas period.

Key responsibilities: You’ll manage campaigns across online and offline media, lead on innovation projects, and work with colleagues and agencies to deliver compelling creative and seamless supporter journeys. You’ll also monitor budgets, analyse performance, and ensure all activity meets fundraising regulations and best practice.

To be successful in this role you will have;

• Strong experience in supporter acquisition or direct marketing
• Excellent project management and analytical skills and confidence working with agencies and data.
• A clear communicator with strong organisation skills

In addition, you’ll be motivated by fundraising and empathic with The Salvation Army’s Christian ethos and values.

Benefits:
25 days annual leave + bank holidays (pro rata for part-time); a contributory pension scheme; season ticket loan and an employee assistance programme.

Closing date: 13th November 2025 at 23.59pm. We will be reviewing applications as they are received and reserve the right to close this vacancy early if a suitable candidate is appointed. Early applications are therefore encouraged.

In order to complete your application please download and read the job profile and any other attachments. In the job profile you will find the criteria required for the role please make sure that you address this in your supporting statement as this forms the basis of our shortlisting. 

Appointment subject to satisfactory references and proof of right to work in the UK. 

We reserve the right to close this advert earlier if we feel that we have received sufficient applications.

Promoting equality in the workplace and as a disability confident scheme employer, we guarantee to interview all disabled applicants who meet the minimum criteria for the vacancy.

Do you want to help create a better world for animals? Are you a creative communicator with a flair for storytelling and a passion for protecting animals from cruelty?

Join us at the Animal Welfare Investigations Project (AWIP), a not-for-profit organisation that investigates and disrupts organised animal cruelty worldwide, from dogfighting and puppy farming to wildlife trafficking and the dog-meat trade. Our work brings offenders to justice and builds a global movement to end suffering, powered by digital storytelling and public support.

We’re now looking for a Marketing Executive (Social Media) to join our fast-paced Marketing & Communications Team. This role will shape how millions see our mission — driving engagement, income, and supporter growth through bold, creative campaigns.

�� About the Role

Reporting to the CEO and working closely with our Digital Marketing Officer and Gifts in Wills Officer, you will:

• Develop and deliver a data-driven social media strategy that fuels measurable fundraising growth.

• Use ManyChat to grow a permission-based Messenger community and launch engaging campaigns that drive both immediate and sustained fundraising results.

  Plan, launch, and optimise virtual fundraising challenges (like Run for the Dogs or Step Up for Wildlife) — turning clicks into community and compassion into cash.

• Create powerful storytelling content across Facebook, Instagram, TikTok, LinkedIn, and X — designed to move people from awareness to action.

• Manage and optimise paid social advertising to grow AWIP’s supporter base and recurring donor network.

• Engage directly with our followers — responding to messages and comments with empathy, professionalism, and urgency.

• Work alongside our investigations team to flag and report potential cruelty cases seen on social media, gather evidence from witnesses, and receive OSINT (open-source intelligence) training to support real-world investigations.

• Capture and produce behind-the-scenes content from field operations and events, showcasing AWIP’s lifesaving work.

• Represent AWIP at digital fundraising and social media conferences, contributing to growing our thought leadership profile in digital engagement.

�� About You

You’re a performance-driven, strategic, and creative thinker who thrives in a fast-moving environment. You understand that social media isn’t just about followers or likes — it’s about measurable impact, mission growth, and movement-building.

Essential:

• Proven experience managing social media for a brand, NGO, or campaign.

• Strong writing, editing, and visual-content skills (Canva, Meta Business Suite, or similar).

• Experience running social-media ads or supporter-acquisition campaigns.

• Passion for animal welfare and investigative storytelling.

• Professional resilience when handling sensitive or distressing material.

Desirable:

• Experience with fundraising, challenge events, or membership marketing.

• Familiarity with ManyChat, MailerLite or similar EPS, FundraiseUp, Tally.so, or Salesforce.

• Willingness to travel nationally or internationally for short assignments and support investigations.

�� Contract Details

• Type: Permanent (initially 22.5 hours/week, with opportunity to expand to full-time)

• Salary: £24,500–£29,000 FTE (depending on experience and performance). Pro-rata for 22.5 hours is £15,750.00.

• Location: Fully flexible within the UK (occasional in-person events). Must be a UK resident.

• Probation: 6 months, including delivery of at least one fundraising challenge.

• Progression: Potential to grow to full-time based on KPI delivery.

❤️ What We Offer

• Fully flexible working arrangements

• Annual salary review and growth-linked progression

• Private healthcare & Employee Assistance Programme

• Pension contributions in line with Living Pension standards

• Fully funded professional development in digital fundraising & social media

• A chance to make a tangible difference, protecting animals and investigating animal cruelty worldwide.

Are you a fundraiser who is experienced in supporter acquisition?
We’re looking for a Supporter Recruitment Campaign Manager, who will attract new supporters to our work through innovative, creative campaigns.

What does this role do?
As Supporter Recruitment Campaign Manager, you’ll:

• Design and deliver supporter recruitment campaigns, through paper-based direct marketing, tv and telephone campaigns, collaborating with other teams and external stakeholders to attract new prospects to support our mission,
• Capture and monitor progress of campaigns, ensuring they remain relevant and engaging in order to maximise income,
• Analyse outcomes from campaigns, drawing key learnings to optimise future work,
• Manage relationships with internal teams and third-party agencies, who play a critical role in the delivery of campaigns.

Interviews for this role are provisionally scheduled for Tuesday 11th November 2025 and will take place on Teams.

Could this be you?
To be successful in this role, you’ll need experience of supporter recruitment and building prospecting campaigns. To do this, you’ll need excellent communication skills, with the ability to creatively convey our message to new potential supporters, as well as a comprehensive knowledge of the supporter landscape. You’ll be a proactive problem solver, who enjoys collaborating with different stakeholders to get the job done. Knowledge of GDPR is essential, as well as a commitment to the aims and objectives of Dogs Trust.

About Dogs Trust
We love dogs. That’s why we do whatever we can to make sure every four-legged friend gets the love they deserve. We’ll never put a healthy dog down, so our work is focused on helping dogs in need, supporting owners every step of the walk, and creating a better world for dogs in the future. It’s what we’ve been doing since 1891 and how we’ve grown to become the UK’s leading dog charity, helping 12,000 loyal friends find their forever homes every year.

To apply for this position please click the APPLY NOW button. Our application process requires you submit a personal statement explaining your interest and suitability for the role.
 
Dogs are incredibly diverse, much like the humans that love them! At Dogs Trust we value diversity, and we're committed to fostering an inclusive culture. We actively encourage applications from people of all backgrounds, abilities, and cultures and believe that a diverse workforce helps us to achieve our mission. Our colleague networks give our people a voice, acting as vehicles for real and meaningful change within Dogs Trust. We truly want to see every candidate shine throughout the entire job application process, interview stages, and during their time with us. If there's anything on your mind or any adjustments you may need, don't hesitate to reach out to us. We're here to support you every step of the way.

About us:
At St George's Hospital Charity, we're dedicated to making a difference in our hospitals and the communities we serve. Everything we do is framed by a commitment to improve the support we can provide to patients, staff and visitors who use our hospitals in the local communities across Southwest London, Surrey and Sussex. Every year, we transform hospital spaces, provide life-saving equipment, champion pioneering research and fund projects that support our NHS staff to perform at their best. We're looking for an ambitious fundraising professional to join our team and be part of the next stage in our charity's development. 

About the role:

We're looking for an Individual Giving Manager who will lead the charity’s individual giving programme during an exciting period of growth. You will deliver key activities aimed at building our profile, donor base and unrestricted income in line with our strategic objectives. This will be achieved through the delivery and strategic development of warm and cold cash acquisition, a face-to-face regular giving programme, effective retention strategies and initiatives that will build our contactable base of supporters. This role will also be responsible for the development of our gifts in wills programme, including creating marketing campaigns and materials to grow gifts in wills income. The role is involved in both strategic planning and implementation.

This role is a unique opportunity to double income from individual giving and be an integral member of a hardworking, friendly and passionate team. It would be suitable for someone looking to take the next step in their fundraising career with experience across a range of individual giving income streams, preferably including cash appeals, regular giving, face-to-face and lottery, with proven success in contributing to income growth across a diverse portfolio.  You will see firsthand the difference you make every day to 10,000 hardworking NHS staff and 1million + patients accessing St George’s NHS Trust.

Our staff benefits:

• Pension: contribute 3% of your pre-tax monthly salary and we add an additional 6% to your contribution
• Wellness days: you are entitled to two paid wellness days to focus on your wellbeing.
• Training and development: One-day (pro rata) per month to focus on your personal training and development
• Annual Leave: Enjoy 25 days holiday/year plus 8 bank holidays. This increases by one day per year, up to a maximum of an additional five days. This is on a pro rata basis.
• Enhanced maternity pay: Qualifying employees are eligible for enhanced maternity pay, calculated based on their current salary, after completing 52 weeks of employment.
• Extended time off: Employees with at least two years’ service can take between 4 to 6 weeks off unpaid for activities such as travelling, studying, pursuing hobbies or caring for an independent.
• Shared parental leave: This lets parents share up to 50 weeks of leave and 37 weeks of pay after the birth or adoption of a child.
• Season ticket loan: spread the cost of your commute with our season ticket loan.
• Employee Assistance Programme: Our health assured EAP offers confidential support and advice on a range of personal and professional areas including mental health, financial concerns and wellbeing.
• Blue Light Card: enjoy discounts both online and in store across various outlets

Interviews will take place on a rolling basis, so applicants are encouraged to submit their application before the closing date

The role is for a skilled fundraiser with experience in delivering multi-channel campaigns to drive income and engagement. In this role, you will:

• Lead campaigns across digital (paid social, PPC, email, lead generation), direct mail, and telemarketing.

• Manage cash and regular giving programmes end-to-end, from creative development and testing to monitoring KPIs and presenting results.

• Develop supporter journeys and communications to strengthen long-term relationships.

• Collaborate with agencies and internal teams, ensuring effective delivery and compelling content.

• Ensure compliance with GDPR, data protection, and fundraising regulations.

What we’re looking for:

• Proven experience in digital and multi-channel fundraising or marketing.

• Strong project management and stakeholder coordination skills.

• Confidence in managing agencies and digital platforms (e.g. Facebook Ads Manager, Google Ads).

• Excellent communication, creative, analytical, and time-management skills.

QuarterFive are delighted to partner with The Outward Bound Trust to find an experienced and strategic Director of Fundraising to lead a capable, established team and play a key role in driving the next phase of growth and impact.

The Outward Bound Trust's mission is to inspire young people to believe in themselves and achieve more than they ever thought possible. For over 80 years, its outdoor learning and adventure programmes have helped hundreds of thousands of young people develop confidence, resilience, and the skills they need to thrive in life and work.

Each year, around 25,000 young people take part in Outward Bound programmes across the UK, delivered through partnerships with schools, youth groups, and employers. Around 80% of school participants receive charitable bursary funding, ensuring that financial barriers never prevent young people from accessing these life-changing experiences. Bursaries are central to OBT’s purpose, underpinning its commitment to equity of access, diversity, and the belief that every young person, regardless of background, should have the chance to experience adventure, challenge, and growth.

The Outward Bound Trust is now delivering its 2030 Strategy, which sets out an ambitious plan to grow reach, strengthen partnerships, and invest in its six heritage outdoor centres. 

Reporting to the CEO, you’ll directly manage four experienced team heads and oversee a high-performing team of 18 who generate bursary, unrestricted, and capital income. The role sits on the Senior Management Team, working closely with colleagues across the charity to connect fundraising with programme delivery, marketing, and business development, ensuring shared priorities and greater collective impact. You’ll also play a key role in the Fundraising and Marcomms Steering Group, ensuring effective working between fundraising and external engagement.

This is a broad, strategic role combining leadership, direction, and hands-on relationship management at one of the UK’s most respected youth charities. You’ll work alongside a supportive CEO and senior leadership team, lead an experienced and capable department, and shape a fundraising strategy that will help thousands of young people access the power of outdoor learning and adventure.

As Director of Fundraising, you will:

• Lead and support a multi-disciplinary fundraising function spanning major donors, corporate partnerships, legacies, trusts and foundations, and events
• Deliver growth across bursary, unrestricted, and capital income, ensuring fundraising priorities align with organisational strategy and long-term sustainability
• Develop and implement capital fundraising plans, supporting the upgrade of existing outdoor centres and laying the groundwork for a potential new site acquisition
• Review and refine OBT’s approach to new business and innovation, identifying where to invest, consolidate, or reshape activity to maximise return
• Build and steward high-value relationships, personally managing key donors, corporate partners, and foundations capable of transformational giving
• Ensure fundraising, business development, and marketing operate in partnership to maximise opportunities for income growth and profile building
• Contribute to organisational leadership as a member of the Senior Management Team, supporting financial planning, strategic decision-making, and cross-directorate collaboration
• Represent OBT externally with senior supporters, funders, and government stakeholders, acting as a visible ambassador for outdoor learning and youth development

Ideal skills and experience: 

• Substantial senior-level fundraising experience with demonstrable success in leading multistream teams
• Proven ability to secure and steward six- and seven-figure partnerships and relationships with high-net-worth individuals, corporates, and foundations
• Strategic and analytical mindset, confident in planning, budgeting, forecasting, and evaluating performance
• Experience of capital fundraising or large-scale campaigns advantageous
• Credible, empowering leadership style – able to guide senior managers, foster collaboration, and provide clarity of direction
• Strong influencing and relationship-building skills, able to engage confidently with trustees, senior stakeholders, and external partners
• Motivated by The Outward Bound Trust’s mission to break down barriers to opportunity and enable all young people to thrive through outdoor learning

Employee benefits include:

• 10% employer pension contribution
• 24 days plus bank holidays (increasing by one day per year to 30 days).
• Life Assurance (3 x salary)
• Long-term Disability Insurance (2/3 salary less state incapacity benefit after 6 months’), absence for up to 5 years, covered from start date
• Employee Assistance Programme: with easy access to medical and mental health support, including instant GP appointments, physio and counselling services
• Personal Accident Insurance while at work or commuting
• Health Cash Plan with Medicash (after completion of probation; taxable benefit)
• 8 weeks’ sick pay at full salary in any 12 months
• Personal Adventures! Outward Bound has a positive attitude to extended/unpaid leave (forward planning is required)

Help fund the future of greyhound welfare

Are you an experienced and passionate fundraiser with a specialism in individual giving and a commitment to animal welfare? Join Greyhound Trust as our Individual Giving Manager. Help us find homes for more greyhounds and fund the future welfare of retired racing greyounds across the UK. This is a new role in a growing team and an opportunity to be part of a step-change in our income generation and engagement. 

About Us

At Greyhound Trust, we believe every retired racing greyhound deserves a loving home and a life filled with kindness and compassion. Our national network of homing centres and Branches—powered by dedicated staff and volunteers—supports over a thousand greyhounds each year in their journey from track to home. 

Approaching 50 years of helping greyhounds in their transition from racing, matching them to homes where they will thrive in their retirement, the Greyhound Trust is embracing the rapid changes both in the greyhound racing industry and in wider society. The Trust has an annual income of c.£4.5m which enables us to find loving homes for around half of the 8,000 greyhounds that retire from racing every year.  

The Role

Planning and delivery of the Greyhound Trust’s fundraising from individuals to support delivery of our organisational strategy.

This is a new role within our new and growing income generation and engagement team. Reporting to the Head of Income Generation and Engagement, the Greyhound Trust looks to you to review and develop current Individual Giving income streams, identify and implement new opportunities and deliver a sustainable growth plan suited to the Greyhound Trust brand, stakeholders, resources and strategic aspirations. We need to build a strong financial foundation that will allow us to care for and home even more greyhounds both today and in the future, engaging new supporters and motivating existing ones to continue their support.

What you will do

• Under the direction of the Head of Income Generation and Engagement, create, deliver and evaluate a long-term Individual Giving strategy.
• Build a diverse and sustainable individual giving portfolio suited to the Greyhound Trust brand, stakeholders, resources and growth aspirations.
• Plan and deliver engaging multi-channel fundraising campaigns, appeals and/or product promotions
• Use data and insight to drive performance, monitor results, and build cases for support.
• Develop and deliver supporter journeys to encourage loyalty and growth across all income stream.
• Integrate individual giving with wider brand, marketing, communications and retail initiatives.
• Provide support to branches in ad hoc individual giving activities.
• Work collaboratively with the PR / Engagement Manager to maximise impact of  integrated campaigns both nationally and with branches.

About You

• Experienced in devising and implementing individual giving programme across donor acquisition, journeys and srewardship
• Target-focused with a track-record of delivery
• Innovative in product development
• Professional and proactive, with a strong work ethic and “can do” attitude.
• Curious, analytical, data and insight-driven and innovative.
• Excellent communicator, negotiator and team-player.
• Capable of handling stressful situations while maintaining a positive demeanour.
• Excellent discretion with high professional standards 
• Enthusiastic and empathetic towards the Greyhound Trust’s vision, mission and values.

Why Join Us?

• Be part of a respected national charity with a mission-led culture

• Work alongside a passionate team, who are dedicated to Greyhound Trust and Greyhound Welfare

• Be instrumental in the next phase of our growth and engagement of new supporters 

How to Apply

If you're ready to drive a steo-change in our individual giving, we’d love to hear from you.

Apply by submitting your CV AND a covering letter, outlining your suitability for the role and why you would be a great fit for Charity and its existing committed team.

Imagine This is the only UK charity solely dedicated to supporting the mental wellbeing of seriously ill children and their families. Founded in 2014 by actors Sarah Parish MBE and Jim Murray MBE in memory of their first daughter Ella-Jayne, the charity has rebranded from The Murray Parish Trust to Imagine This in 2025. The charity is now leading a national movement to address a hidden mental health crisis in seriously ill children.

There are one million children in the UK facing life-limiting, life-threatening, and serious chronic conditions. These children are at much higher risk of long-term mental health difficulties that can become more complex and difficult to treat, on top of living with often complex medical needs. Imagine This provides imaginative, innovative and empowering projects to help them navigate their journey with connection, resilience and hope. Our vision is to reach every seriously ill child, and their families, across the UK by 2035, delivering diverse and impactful projects in hospitals, hospices and community settings.

This role will be responsible for the development and delivery of public fundraising and engagement activities, building new and existing relationships with community, individual and business supporters. You will be the first point of contact for the charity, providing exceptional administration and an outstanding supporter experience. You will also proactively secure new support, and be involved in wider campaigns and events, to help the charity significantly grow income year on year.

We are looking for a proactive individual to join our small team. Someone with an eye for detail in data and administration. You will be ambitious and entrepreneurial, with real vision and a passion for the cause. You will be resilient and collaborative, someone who is highly organised with the ability to juggle a diverse and high workload. We are looking for someone who prides themselves on delivering exceptional stewardship to build new and long-lasting relationship with supporters, whilst also continuously seeking new opportunities to grow income.

KEY RESPONSIBILITIES

Engagement

• Build rich relationships through exceptional and inspirational stewardship to increase retention, average gift and supporter experience.
• Organise acquisition/engagement events and campaigns (online and in-person), showcasing our projects and creating a deeper connection with the charity.
• Serve as the primary point of contact to the public, responding promptly to all enquiries, providing information, advice and support.
• Identify fundraising stories to enhance marketing/communications activity.

Fundraising

• Proactively secure new support from businesses, individuals and community groups using a planned process of cultivation, conversion and stewardship - including: 1. Businesses: charity of the year, staff fundraising, sponsorship. 2. Community: individual fundraising, schools, groups, official charity for third party events. 3. Individuals: one-off/appeals, regular giving, in-memoriam/celebration and legacies
• Create engaging fundraising campaigns that increase profile, secure new support and increase income.
• Proactively identify opportunities for retaining, growing or diversifying income from existing supporters.
• Actively network to raise the profile of the charity and identify opportunities for new support.
• Recruit, support and coordinate volunteers to support for fundraising and engagement activity.

Data/administration

• Ensure prompt and effective supporter communications, particularly when thanking donations.
• Maintain accurate, compliant data in our CRM (Donorfy), growing the database and improving data quality.
• Use data insight to prepare reports and analyse performance to identify trends and opportunities.
• Monitor/evaluate income and KPIs making recommendations for remedial action or growth opportunities.
• Prepare Quarterly reports for the Board, and upon request.
• Ensure compliance with relevant legislation and the Fundraising Code of Practice.

Make-A-Wish UK is seeking a visionary leader to drive public fundraising and supporter engagement at scale. This strategic role oversees all public income streams, including: individual giving, legacies, events, and innovation, while leading a high-performing team and sector-leading Supporter Care function.

You'll shape long-term growth, deliver significant income targets, and champion a supporter-first culture across the organisation. As part of our Extended Leadership Team, you’ll influence board-level decisions and help ensure Make-A-Wish UK continues granting life-changing wishes for children with critical illnesses.

Core Purpose: 
The Head of Public Fundraising is a pivotal strategic leadership role at Make-A-Wish UK,   responsible for the strategic direction, planning, delivery, long-term growth and performance of all public fundraising and supporter engagement activity.
 
This includes   strategic oversight of all public income streams - individual giving (cash, regular giving, lottery, payroll), legacies, in-memory giving, challenge events, community fundraising, owned products, and innovation—as well as   operational leadership of the Supporter Care team, which manages supporter care, income processing, data imports, and inbound queries for the whole organisation.
 
The role leads a multi-disciplinary team of around 20, across four core public fundraising and engagement functions, who are responsible for delivery of a high-performing public fundraising programme and sector-leading supporter care function - acquiring, engaging, and retaining supporters at scale, growing income sustainably and ensuring every interaction reflects Make-A-Wish’s values and drives long-term income growth.
 
This role contributes to over 50% of the charity’s total fundraised income, plays a critical role in long-term sustainability, and operates at cross-organisationally to embed a supporter-first culture, championing   segmentation, stewardship and integrated journeys that drive lifetime value. The role is responsible for delivering significant and growing income targets, developing multi-year investment plans, and influencing organisation-wide strategies to ensure we are equipped to serve a growing supporter base. The postholder is part of the Extended Leadership Team (XLT), reporting to the Director of Income & Engagement, and influences decisions at Board level through strategic investment planning and performance reporting.

Essential Criteria:

• Minimum 10 years’ experience in public fundraising, with a strong track record of income growth across a broad portfolio of income streams (e.g. individual giving, legacies, community, events, innovation, lottery).
• Experience of leading the development and implementation of organisation-wide strategies, and aligning team plans to broader strategic priorities.
• Demonstrable success in a senior leadership role of similar scale and complexity, with full accountability for strategy, delivery, performance and people management across multiple teams and functions.
• Proven experience in designing and delivering large-scale fundraising strategies, investment plans, and innovation pipelines which supports the organisational vision, mission and strategic objectives.
• Significant experience of leading both income-generating and operational functions (e.g. supporter experience or donor services).
• Highly experienced in developing and delivering multi-channel and multi-product acquisition, engagement and retention strategies to engage a range of supporter audiences to grow a supporter database and increase lifetime value.
• Highly experienced in using different direct marketing techniques across a range of channels including DRTV, DM, F2F, TM and digital marketing, with a proven track record of income growth within a fundraising environment, developed and delivered with a focus on future sustainability.
• Strong background in managing multi-million-pound budgets and long-term ROI models, including regular Board-level reporting.
• Strong external representation skills, including managing relationships with key suppliers, agencies, and sector partners.
• Demonstrable ability to lead insight-driven innovation, with experience of testing, scaling and refining audience-led approaches.
• Comfortable using digital tools, automation or CRM platforms to optimise supporter journeys and improve operational efficiency.
• Deep understanding of UK fundraising regulation, supporter data compliance, and charity governance. Awareness of organisational risk and compliance, including how regulatory or reputational risks impact strategic decision-making.

Skills, knowledge and behaviours required for this role:

• Strategic and commercial thinker, able to balance short-term results with long-term growth and sustainability.
• Inspirational leader with experience managing large teams, including senior managers, across income and service functions.
• Flexible and adaptive leadership style, able to support a range of personalities and development needs across the wider team.
• Confident leading across the full employee lifecycle, from recruitment to performance management and succession planning.
• Excellent communicator and presenter, able to engage, influence and motivate stakeholders at all levels, including Board.
• Highly numerate, with experience in multi-year investment modelling and income forecasting across multiple programmes.
• Skilled in insight-led decision making, journey optimisation, and integrated campaign delivery.
• Strong understanding of digital marketing tools and supporter engagement across online channels.
• Experienced in designing and improving supporter journeys to increase satisfaction, retention and lifetime value.
• Proficient in CRM and insight tools (e.g. Salesforce, Power BI, Google Analytics).
• Highly organised, analytical and outcome-focused, able to manage multiple complex workstreams and competing deadlines.

Strategy and Planning

• Develop, own and drive the Make-A-Wish Public Fundraising strategy and roadmap, aligning it to organisational goals and strategy, and ensuring long-term scalable, sustainable income growth.
• Shape strategy and long-term plans across all public income streams: individual giving (cash, RG, lottery, payroll giving), legacy, in-memory, third-party events, community fundraising, owned products and innovation.
• Use insight, segmentation, and lifetime value data to inform fundraising planning across acquisition, engagement, and retention. This includes owning the Make-A-Wish supporter segmentation model.
• Ensure the team adopts a test-and-learn culture grounded in insight, continual improvement and audience understanding.
• Lead the development of scalable propositions, product strategies and audience approaches across all public income channels.
• Set up and model new income streams from scratch (e.g. lottery and regular giving programmes), with robust 10-year financial investment cases to inform Board-level decisions.
• Oversee the development of the engagement strategy for these supporters—defining its purpose, positioning, and role in supporting income growth, supporter satisfaction, and operational excellence.
• Oversee the development and delivery of a comprehensive Supporter Care Roadmap, ensuring all inbound supporter touchpoints are high quality, timely, compliant, and aligned with Make-A-Wish’s tone, values, and fundraising activity.
• Provide strategic leadership to the Supporter Care function, ensuring it is fully embedded into the public fundraising model and capable of scaling as supporter volumes grow, including future-facing processes, tech use, and journey mapping.
• Lead strategy on audience journeys and supporter touchpoints, including Make-A-Wish’s Contact Strategy, driving joined-up experiences and consistent messaging.
• Contribute to the overall organisational strategy through Extended Leadership Team (XLT) engagement, ensuring public fundraising is fully integrated. Act as a senior leader within Income & Engagement and across the organisation, contributing to cross-functional strategy and planning.

Operational Delivery

• Oversee the delivery of public fundraising programmes across all channels and products, ensuring alignment to income, supporter volume, and ROI targets.
• Lead the development and testing of new fundraising propositions, programmes and products, in line with audience needs and market opportunities.
• Oversee the team to deliver multi-channel campaigns across DRTV, direct mail, F2F, telemarketing, digital and social - working closely with agencies and internal teams.
• Ensure all supporter journeys across fundraising and experience are aligned, data-driven, and optimised to deepen engagement and improve retention.
• Oversee the operational performance of the Supporter Care Team, ensuring efficient income processing, compliant data handling, and prompt responses across phone, inbox and other inbound channels.
• Deliver continuous improvement across supporter care workflows—introducing training, process optimisation, documentation and KPIs.
• Ensure fundraising and supporter care functions meet all regulatory requirements (Fundraising Code, Gambling Commission, GDPR), including acting as the lead for the Gambling Commission.
• Lead strategic projects at XLT level that improve supporter engagement, fundraising effectiveness and operational scalability.

Financial Management

• Hold responsibility for multi-million pound income and expenditure budgets across the department.
• Lead business planning, investment proposals, budgeting, and reforecasting across all public fundraising and supporter care activity for 5 to 10 year plans.
• Build and manage multi-year investment models to inform income planning, particularly for high-potential streams like regular giving and lottery.
• Monitor and report on financial performance, providing insight, variances, and recommendations to senior stakeholders and the Board. Monitor return on investment across products and channels to inform future strategic decisions.
• Support senior managers to manage their budgets effectively and adapt where needed to maintain financial performance.
• Ensure all activity within supporter care operations is cost-effective, accurate and delivers strong value for money.

People Leadership and Culture

• Provide strategic leadership to a multi-functional team of approximately 20 colleagues, including four senior direct reports across core fundraising and supporter servicing functions.
• Set a clear team vision and ensure that performance, culture and development support organisational ambitions and create a supportive, inclusive culture focused on shared goals and continuous improvement.
• Embed a high-performance culture through clear goals, coaching, accountability, and personal development plans.
• Champion coaching, cross-team collaboration and a test-and-learn culture - empowering staff to innovate and drive impact.
• Ensure Supporter Care staff are resourced, trained and empowered to deliver a high-quality supporter experience that aligns with strategic goals.
• Lead on culture change within the Supporter Care function, embedding shared purpose with fundraising and a deep understanding of how supporter experience contributes to retention and long-term income growth.
• Shape the future structure and capability of the team to support long-term growth, including the integration of the Supporter Care function into the public fundraising model.

Stakeholder and Supplier Management

• Lead strategic supplier relationships across fundraising and experience (media, creative, F2F, print, fulfilment), negotiating contracts and ensuring high-quality delivery.
• Build strong internal relationships with stakeholders in Brand, Digital, Tech, Finance, Data and Wishgranting to deliver joined-up strategy and planning. Collaborate with key internal stakeholders to deliver integrated, insight-led supporter journeys and ensure shared accountability for audience experience
• Collaborate with the Head of Brand & Comms to ensure fundraising communications reflect the brand and improve audience engagement.
• Represent Public Fundraising at the Extended Leadership Team (XLT), contributing to cross-charity strategy, insight sharing and project delivery.
• Act as a key internal ambassador for the supporter, using insight and feedback to shape fundraising propositions and operational improvements.

Data, Insight and Innovation

• Work in partnership with Data & Impact to develop insight tools and reporting dashboards to track performance across both income and supporter experience.
• Oversee use of segmentation, audience journey mapping, and predictive analytics to inform both fundraising and operational planning.
• Lead on Make-A-Wish’s innovation pipeline within Public Fundraising, identifying opportunities for new product development and managing test-and-learn pilots through to scale.
• Monitor market trends and competitor activity to ensure fundraising and supporter care stay relevant and responsive to audience expectations.
• Own delivery of the supporter care improvement programme, embedding measurement of satisfaction, service levels, and team performance.

As the Fundraising Officer you will play a pivotal role in growing individual giving through cash and regular donors and legacy giving for a local health charity.

This post would be suitable for someone with existing experience in a fundraising or volunteering setting, regularly interacting with donors and/or customers to provide an excellent service or experience. The charity are keen to hear from candidates with an appetite to start and grow a career in the charity sector.

You will be joining a passionate, hardworking, friendly team where you will be able to see first-hand the difference your role is making.
This is a hybrid role with 3 days a week in the South West London office.

The charity
A collaborative, welcoming health charity, dedicated to supporting those in need of care and their families. You would be joining a passionate organisation with a tight knit and supportive working culture, who work on site with their beneficiaries.

The Role
Lead on the operational management of face-to-face regular giving recruitment.
Implement strategies to improve the acquisition of donors.
Deliver one digital cash appeal per year.
Lead the delivery of two retention communication campaigns per year.
Develop and implement automated digital journeys across IG that improve donor conversion, support income growth and reduce donor cancellations.
With support from Fundraising Assistant, ensure administration, record keeping and thanking for all IG activity is accurate and up to date.

The Candidate
Proven experience in marketing, using marketing techniques effectively to grow income and/or engagement. This could be in a charity or commercial setting.
Experience in a fundraising or volunteering setting, regularly interacting with donors and/or customers to provide an excellent service or experience.
Experience using digital media platforms (e.g. social media, canva, mailchimp)
Experience using a donor or customer database.

IMPORTANT NOTE
Our aim is to respond to all successful applications within 5 days. If you havent been contacted within 5 days your application has been unsuccessful, but we positively encourage you to apply for any other positions that you may see in the future.

We apologise that we cannot contact everybody in person but thank you in advance for your interest.

Third Solutions encourages applications from individuals of all ages & backgrounds. Appointment will be made on merit alone but candidates must be able to demonstrate their ability to work in the UK. Third Solutions acts as an employment agency for permanent recruitment & an employment business for temporary recruitment as defined by the Conduct of Employment Agencies & Employment Business Regulations 2003.

Individual Giving Officer

Do you enjoy marketing with a purpose?

World Vision is an international children’s charity working with children, their communities, and with supporters and partners, in almost 100 countries. We are looking for an Individual Giving Officer to join the team in this hybrid-working role.

Be part of a truly global Partnership, building brighter futures for vulnerable children.

Position: Individual Giving Officer

Location: Milton Keynes (Hybrid)

Hours: Full-time 36.5 hours per week

Contract: Permanent

Salary: £30,874

Closing Date: Fri 07 Nov 2025. We reserve the right to interview candidates and close the ad ahead of the closing date should a strong candidate be identified

Interview Date: Fri 14 Nov 2025

About the Role

Every sponsored child’s journey is unique and made possible by one generous person stepping forward to sponsor/support them. And that’s where you come in.

As an Individual Giving Officer at World Vision UK, you’ll support the development, production, delivery and reporting for our acquisition campaigns, which are created to inspire audiences to sponsor a child or donate to World Vision.

Working alongside the Media Channel Manager and agency partners - design and creative teams, media planning and buying agencies and other stakeholders, you’ll be responsible for operationalising all mass market, digital and traditional campaigns. You’ll be target and results driven, analysing what works and what doesn’t, working to optimise campaigns. 

What a day could look like -

Morning: Contribute to a creative proposition workshop.

Afternoon: Get into the data – what campaigns are working, which creatives which channels, how many new sponsors is each driving.

In Between: Raising Purchase Orders, Ad copy checking and content gathering.

About You

This role IS for you if…

· You are target driven to make a difference.

· You love working in a fast-paced environment with deadlines.

· You have some experience of and want to develop within acquisition focused digital and traditional multi-channel marketing & fundraising.

Why Join Us?

· A flexible and supportive working culture

· Pension scheme (with employer contributions)

· Generous holiday allowance

· Free parking (Milton Keynes office)

· Opportunities for faith-based gatherings, prayer, and devotionals

· A welcoming, purpose-driven team who are passionate about making a difference

Please note that you MUST have the Right to work in the UK documentation as unfortunately, this role is not sponsored, and your application cannot be considered any further without it.

About the Organisation

World Vision is an international children’s charity working with children, their communities, and with supporters and partners, in almost 100 countries. Through long-term development projects, emergency responses and advocacy we’ve helped bring lasting change to millions of children, over more than 60 years. As a Christian organisation, everything we do is motivated by our faith as we strive to reflect God’s unconditional love.

An offer of employment is conditional upon the successful completion of applicable background checks, including a criminal records check.

World Vision is proud to be an Equal Opportunity Employer. We value diversity and aspire to reflect this in our workforce. We particularly welcome applications from under-represented sections of the community. World Vision UK also operates flexible working policies and practices. As a Disability committed employer we encourage qualified individuals with a disability to apply and request a reasonable adjustment if you are unable or limited in your ability to use or access as a result of your disability.

Please note we can only consider applicants who presently have the right to work in the UK.

You may also have experience in areas such Individual Giving, Individual Giving Officer, Individual Giving Fundraiser, Individual Giving Fundraising, Fundraising, Fundraiser, Digital Marketing, Digital Fundraising, Marketing, Marketing and Communications, Digital Communications, Marketing and Fundraising, Fundraising and Marketing.

PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.

About the Role

We have an exciting opportunity for an Individual Giving Officer (Acquisition) to join our collaborative Individual Giving team.

As an Individual Giving Officer, you’ll lead the delivery of multi-channel campaigns designed to recruit new supporters and the ongoing supporter stewardship of these new donors. You’ll manage acquisition activity across products including cash giving, lottery, and regular giving, ensuring campaigns are delivered on time, within budget, and meet performance targets.

You’ll be responsible for the creative development of campaign assets, day-to-day agency collaboration, and the ongoing optimisation of supporter stewardship communications. From planning and reporting to evaluating impact, you’ll play a key role in shaping how we acquire new donors and retain our supporters.

About You

You’re confident in managing campaigns with track record of delivering successful multi-channel fundraising campaigns that drive supporter growth. You bring excellent project and budget management skills, analytical thinking, strong reporting and evaluation capabilities and think supporter-first.

You’re experienced in working across channels including email, social media, telephone fundraising and print, and you know how to use insight to shape compelling supporter journeys. You’re a collaborative team member, able to manage internal stakeholders and external suppliers with ease, and you thrive in an environment where attention to detail and strategic focus are key.

About the Team

You’ll join our Individual Giving team, committed to growing our supporter base and delivering meaningful and engaging experiences that inspire long-term support.

We work closely with colleagues across the organisation and with external agencies to deliver campaigns that make a real impact. You’ll be supported by a team that values innovation, shares learnings, and celebrates success—while always keeping our supporters at the heart of what we do.

Please see the Job Description below for more detail about this exciting role.

The detail

• Hours: 35 hours per week
• Contract: 12 months fixed-term contract
• Closing Date: 26th October 2025 

Help for Heroes values diversity and inclusion and welcomes applications from candidates of all backgrounds.