Fundraising Officer Acquisition Jobs in London, Greater London
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
JOB DESCRIPTION:
Reports to: Supporter Care Manager
Liaises with:
- Supporter Care Manager
- Supporter Care Officer
- Database Manager
- Database Officer
- Acquisition Manager
- Giving and Engagement Manager
- Legacy & In memoriam Manager
- Communications & Digital Team
- Senior Operations Manager
- Finance Department
- Partnerships Department
Job location: London
Contract: Permanent
Salary: £25K
Purpose of Role:
Reporting to the Supporter Care Manager, you will deliver excellent customer care to supporters and potential supporters of Operation Smile UK. As an integral part of the Supporter Care team, you will successfully support the Individual Giving programme and wider fundraising activities, providing support to ever increasing income and supporter stewardship for the delivery of increasing levels of unrestricted income for Operation Smile UK.
Key Responsibilities:
- Be the first point of contact for existing supporters and new supporters who respond to our fundraising activities by phone, email, letter or in person, letter, or email delivering outstanding supporter care
- Liaise with supporters in timely communication via email, phone, and mail with excellent customer care
- Priority is to answer incoming phone calls and escalate any difficult situations/complaints to Supporter Care Manager
- Support processing incoming phone and postal donations
- Assist with banking and processing incoming/outgoing post
- Be responsible for thanking our supporters including by letter, email and phone, despatch of information and fundraising materials
- Enter and maintain accurate records on our Database
- Maintain and assist with all types of donation processing administration and Database record amendments/records being kept up to date this will include Gift Aid status and contact consent requests
- Assist with cancelling and amending all types of regular gifts and sending out appropriate letters
- Manage removal process and consent process
- Assist with sending out problem payment letters
- Assist with handling material requests and recording actions on Database
- Assist with any third-party agency supporter care requests
- Maintain sensitive information and records with appropriate confidentiality
- Play an active role in developing the supporter journey at Operation Smile UK, working with the Supporter Care Manager, Head of Supporter Care & Database, and colleagues across Fundraising & Communications.
- Perform any other reasonable duties as requested by the Supporter Care Manager or Head of Supporter Care & Database.
Skills and Experience Required:
Essential:
- Excellent customer service for internal and external stakeholders
- Written and verbal communications skills
- Excellent phone manner
- Strong eye for detail, methodical and accurate (critical that the database and supporter details at 100% accurate)
- Degree or equivalent qualification (i.e. marketing qualification).
- Attitude of continuous improvement, and lifelong learning.
- At least two years’ experience in a junior supporter care or administrative role
- Experience of donation or financial administration and working in a direct marketing environment or supporter care environment desirable with good knowledge of Microsoft Office.
- Excellent proficiency with CRM systems (Ideally Raiser’s Edge) and the ability to learn new systems and processes.
- Experience of outward facing donor stewardship, and relationship building.
- Excellent organisational and time management skills.
- Ability to prioritise workload, meet deadlines and possess problem solving skills.
- Ability to multitask and work in a fast-paced environment
- Can work on own initiative and be able to show initiative.
Interviews will be held on a rolling basis and will comprise of a technical test, a face to face interview and an informal meeting with our Director of Operations.
As users of the disability confident scheme, we guarantee to interview all disabled applicants who meet the minimum criteria for the vacancy. At Operation Smile UK, we see people first and foremost for their performance and potential. We are committed to building a diverse and inclusive organisation that supports the needs of all. As such we will make reasonable adjustments at interview through to employment for our candidates and strongly encourage applications from a diverse candidate pool. We operate a hybrid work structure. We are proudly Disability Confident Committed employers. Disabled applicants who meet the minimum criteria for the job will be given the opportunity to demonstrate their abilities at an interview. For help with your application please see job description.
The client requests no contact from agencies or media sales.
About us
Crisis is the national charity for homeless people, working side by side with thousands of people each year as they find ways out of homelessness. We know that homelessness is not inevitable; we know that together we can end it.
This year, we will begin our new ten-year strategy to end homelessness. Key to our mission is thinking differently and more ambitiously about how we engage with corporate partners and the commercial sector and how we can generate more support for our cause across England, Scotland, and Wales.
Location: Based in our London office (we are open to a range of flexible working options, in line with Crisis’ Hybrid-Working Policy)
About the role
As we embark on a new ten-year strategy, this is a unique opportunity to lead the development of a radical and ambitious approach to partnerships with businesses, building on the successful partnerships we have with Lloyds Banking Group, Specsavers, Taylor Wimpey, Berkeley Homes and many more.
This pivotal role will lead the development of a corporate and commercial engagement strategy across Crisis, growing and deepening our portfolio of corporate partners, broadening their support for our organisation and our cause, and inspiring them to act within their businesses. The role also involves leading the continued development of our fundraising and partnerships outside of London, creating a national support network to end homelessness.
While the role is directly responsible for strategic and corporate partnerships, the post holder will lead across the charity, ensuring a joined-up approach across retail, service delivery (including Crisis at Christmas), brand partnerships, venture philanthropy, investments, and innovation.
The role also involves membership of the Brand, Marketing & Fundraising senior team and the organisation’s Senior Leadership Group, where it plays an important organisation-wide leadership role. Additional investment has recently been made in the team, and senior leadership and the Board have committed to supporting its success.
About you
We’re seeking someone with significant experience developing relationships with the corporate/commercial sector and a successful track record in organisations comparable in scale and complexity to Crisis. You will be ambitious, with a strong understanding of our challenges and how to make the most of opportunities to create new relationships with partners and think differently about what it means for a business to support a charity and social cause.
We’re looking for someone who…
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Has cross-organisational leadership skills and the ability to represent the organisation to the corporate/commercial sector externally.
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Has secured and developed significant corporate partnerships.
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Has developed and executed organisational income generation strategies, including supporting and influencing areas outside of direct line management responsibility.
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Can think creatively about partnerships, leveraging the unique opportunities that Crisis has.
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Can develop a national income and engagement strategy appropriate to our work in English regions, Scotland, and Wales.
We believe diversity is a strength, and we aim to ensure that Crisis truly reflects the communities we serve. We are actively working towards our organisation being a place where everyone can thrive and make their best contribution to our mission of ending homelessness for good. We know that the more perspectives, voices, and experiences we can bring to this work, the better. We particularly welcome applications from people who have lived experience of homelessness, and people from all marginalised groups, communities, and backgrounds.
Working at Crisis
As a member of the team, you will have access to a wide range of employee benefits including:
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Interest free loans for travel season ticket, cycle to work, and deposit to secure a tenancy.
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Pension scheme with an employer contribution of 8.5%
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28 days’ annual leave
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Enhanced maternity, paternity, shared parental, and adoption pay.
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Flexible working around the core hours 10am-4pm
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And more! (Full list of benefits available on website)
Alongside our excellent staff benefits, we will support your ongoing development to build your skills, experience, and career.
When you join us, you will have the opportunity to join our staff diversity networks, which aim to champion issues across the organisation, enable staff to be their authentic and best selves and contribute to making Crisis a truly diverse organisation.
How to apply
If this sound likes the opportunity for you, please click on the 'Apply for Job' button below.
Closing date: Wednesday 3 July 2024 (at 23:59)
Stakeholder panel interview made up of Crisis staff and members to be held on Thursday 11 July via Microsoft Teams.
Main panel interview with three Exec Directors to be held on Monday 15 July in person in London exact location TBC.
Accessibility
We want our recruitment process to be as accessible as possible. If you need us to make an adjustment or provide additional support as you apply for a role, please email our Talent Acquisition team to discuss how we can help.
Registered Charity Numbers: E&W1082947, SC040094
The client requests no contact from agencies or media sales.
Job Description
About Bank Workers Charity
We’re the benevolent society supporting UK bank employees and their families. Each year we help thousands of people encountering financial, health, housing and wellbeing challenges with independent advice and guidance, case management, referrals to expert partners and grant giving.
About you
Are you a creative and strategic thinker with a passion for crafting compelling narratives? Do you have a proven track record in developing successful marketing campaigns and content planning/delivery? Do you keep an eye on the metrics – changing your approach according to what the data tell you? If so, you could be the perfect Marketing Manager for our team.
About the role
Hybrid working (minimum two days a week office based for FTE)
In this role, you will play a pivotal part in shaping our messaging, supporting our fundraising efforts, and leading our marketing strategy to position the charity as a trusted provider of financial and wellbeing support for those most in need, and as a signposting and early intervention resource for the wider community we support.
As our Marketing Manager, you will develop and implement a comprehensive content strategy that aligns with our marketing objectives and brand identity, while creating and managing an editorial calendar to ensure consistent and timely content delivery across all channels. You will craft high-quality, engaging, and persuasive copy for various platforms, including websites, reports, email campaigns, and print materials.
Collaborating in cross-functional teams, you will develop and execute integrated marketing campaigns, monitor and analyse campaign performance metrics, and make data-driven decisions to optimise content and strategies.
What we offer
We’ve put a lot of energy into being a great place to work. We’re proud of our supportive culture and commitment to equality, diversity and inclusion. There are plenty of learning opportunities, and as a wellbeing charity we aim to be a leader in wellbeing support for our people.
Our benefits include:
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30 days holiday plus public holidays (with the option to buy additional leave)
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8% employer contribution to BWC’s pension scheme and up to 3% matched with employee contributions
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A wide range of employer funded wellbeing experiences through Heka
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Flexible benefit provision (including Medicash plan, cycle to work, payroll giving and electric car scheme)
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Group Life Cover (three times annual salary)
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Weekly wellbeing half hour
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Season Ticket Loan (upon successful completion of probation)
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Employee Assistance Programme
To apply, please send a CV including a supporting statement (no more than one side of A4) outlining how your experience meets the criteria set out in the person specification in the Applicant Pack.
Bank Workers Charity is committed to supporting diversity and inclusion and welcome applications from all backgrounds and communities.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
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Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Purity is a full-service fundraising agency specialising in telephone and digital channels for charity and NGO fundraising. We work with clients such as Greenpeace, Prostate Cancer UK, and Air Ambulance organisations, focusing on supporter recruitment and development. We are a small team with a passion for fundraising, creating strong partnerships with our clients and providing ethical and exciting journeys for supporters.
This is an exciting opportunity for a Senior Fundraising professional to join our team. Our ideal candidate will have a passion for fundraising and knowledge of the non-profit sector. Previous experience in a senior role in telephone fundraising, team leadership and account management will be essential. They will be a great communicator and team player, leading the Client Services team and the wider Purity team in delivering fundraising campaigns for amazing causes. You will be fully supported by the CEO and the wider Senior Leadership team. Our current Client Services Director will be working on a part time consultancy basis for a period after your start date to help ensure you have the support needed to settle into the role successfully. You will continue to develop the strong relationships we have built with our charity partners, evolving their telemarketing programmes, whilst growing and innovating to support their needs and organisation growth. The role encompasses all communication channels, working with the Digital Campaign Manager to develop digital and supporting communications.
This role is a Senior Leadership role, and we are looking for someone who has clear leadership qualities who has a passion not only for fundraising, but for ethical supporter focussed fundraising.
Team Leadership
* Managing an established team of 5: Senior Account Manager, Account Manager, Accounts Manager, Innovation and Creative Manager, and Digital Campaign Manager
* An integral part of the Senior Management Team
* Working closely with our Head of IT in designing and setting up campaigns and data management
Account Management
• Strong project management skills
• Managing a high-quality client management service from you and your team
• Line management of the client services team including project management and creative roles
• Lead on business including pitches, tenders and proposals
• Developing innovative performance proposals to drive clients fundraising activity and evolve existing programmes • Creating a pipeline of annual activity in line with annual capacity
• Developing telephone and digital communications such as SMS, Email and Social campaigns
• Guiding clients in annual forecast volumes and expected results across campaigns
• Ability to create and deliver regular detailed campaign reviews which include in depth analysis of all KPI’s, data segmentation and innovation to evolve fundraising strategies
• Managing and forecasting Purity’s annual business capacity • Lead on decisions in conjunction with CEO, Directors, Head of IT and Head of Fundraising
• SLT member
• New Business acquisition when required and delivering business objectives and growth, ensuring stability of business and opportunities outside of telephone
• Ability to be flexible and respond positively to change
• Ability to form positive relationships with colleagues, clients, and the sector in general
• Work effectively under pressure, and managing the team to deal with conflicting priorities
• Be a self-starter who is keen to take responsibility for their own work and actions
• Continue to develop ad hoc social and telephone campaigns with our telephone agency partners
• Be able to demonstrate strong IT skills
• A strong understanding of quality and compliance in telephone fundraising and a passion for the third sector is essential
• Previous experience with a charity or fundraising agency working in with TM Campaigns is essential
• Creativity and digital skills are encouraged as we have a digital offering and the Client Services Director works both closely with, and managing the Digital Campaign Manager to provide end to end digital and telephone campaigns
• Ability to understand data manipulation and analysis
• Encouraging best practice across the sector
• Exceptional eye for detail
The client requests no contact from agencies or media sales.
Battersea’s Income Generation department plays a pivotal role in making sure we can be here for every cat and dog now and in the future. Working with colleagues across the organisation, we provide members of the public and organisations with opportunities to engage with Battersea and to support our work. Our Public Fundraising Team is responsible for generating income from new and existing supporters through direct marketing and fundraising events.
We are looking for an interim Head of Public Fundraising to lead and manage the Public Fundraising function at Battersea to achieve targets, deliver exemplary supporter experience and maximise income in line with the Income Generation strategy whilst adhering to Battersea’s high standards of compliance. They will manage the delivery of sustainable income and achieve income growth in line with Battersea’s organisational strategy through the implementation of the Public Fundraising strategy, budgets and operational plans.
As a member of the Income Generation leadership team (ILT), they will also provide direction, support and guidance to the team, fostering a culture of safety and professionalism across the organisation.
This is a 6-month opportunity.
What we can offer you:
In return for your commitment to our cause and to recognise the value of our employees, Battersea offers a range of benefits to support the wellbeing of our employees. These include:
- 28 days of annual leave (plus 8 days paid public holidays) per year
- Discounted gym memberships and cycle to work schemes
- Employee Assistance Programme and access to Wellbeing Resources.
- Generous pension contributions – up to 10% employer contribution
- Free healthcare cash plan, where you can claim for a range of treatment including dental, optical, physiotherapy, chiropody and acupuncture every year.
- Annual interest-free season ticket loans
We are also committed to providing learning and development to our employees. During your time with us, we provide support for your professional and career development, including access to digital and in-person training programmes, leadership and management training, mentoring and much more.
Our hybrid working model:
We operate a 50% onsite hybrid working model, with our office-based staff splitting their time between site based and home working. This enables our office-based staff to balance the benefits of home working with onsite collaboration and maintaining a connection to our cause.
Diversity and inclusion:
At Battersea, we are committed to developing and supporting a diverse workforce and inclusive culture in all aspects of our organisation. We aim to ensure that this pledge, reinforced by our values, is embedded in our day-to-day working practices and our work together.
By hearing from and valuing different experiences, perspectives, and contributions, we know we can provide the best expert care for every dog and cat who needs us. We welcome and encourage applications from people of all backgrounds, particularly those from diverse ethnic communities and people with disabilities, who we know are currently underrepresented in our workforce.
As a Disability Confident Committed Employer we will ask about any adjustments you may need at application and/or interview stage, and if you are offered a role with us, we’ll talk to you about any workplace adjustments you may need to help you perform at your best.
More about us:
At Battersea, we aim to never turn away a dog or cat in need of help. We give each one lots of love, expert care and get to know their characters and quirks so we can find them a new home that’s just right for them. Join us and help us be here for every dog and cat, wherever they are, for as long as they need us.
Closing date: 23rd June 2024
Interview date(s): 4th - 5th July 2024 (1st round); 15th - 16th July 2024 (2nd round)
For full details, please download our recruitment pack.
To apply for the role, please click the button below. All applications must be submitted before the closing date advertised. We reserve the right to close the vacancy early if a high volume of applications is received.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Role: Supporter Development Officer
Location: London, Haig House (Hybrid)
Contract Type: Fixed Term Contract – 1 Year
Hours: Monday – Friday, 9am-5pm
Salary: £32,910 to £34,491 per annum (Inclusive of London Supplement)
Are you looking to spearhead impactful marketing initiatives while championing a noble cause? Join us at the Royal British Legion as a Supporter Development Officer.
Supporter Development Officers at the Royal British Legion play a crucial role in executing the organisation’s Supporter Development communications plan. Reporting to the Supporter Development Manager, this position entails supporting on various projects, with a focus on in-memory fundraising, aimed at generating income and nurturing supporters who have made a donation in memory of a loved one. Collaboration within a cohesive framework across departments such as Supporter Acquisition, Planning, Marketing, and Finance is essential to thrive in the One Legion culture.
Come and be part of the leading Armed Forces charity, making a difference to the lives of those who have served to keep us safe and protect our way of life.
Responsibilities involve supporting and delivering marketing and stewardship campaigns through diverse channels like email, direct mail, phone, SMS, and social media. This encompasses managing creative content, ensuring alignment with the charity’s strategies, and adhering to brand guidelines. Additionally, the role will support on budget drafting, expenditure control, and maximizing financial returns while minimizing costs for campaigns.
Operational excellence is pivotal, involving contribution to response handling processes, detailed post-campaign analysis, managing reporting requirements, and print management. Building relationships with partner organizations, fostering internal collaborations, and ensuring compliance with relevant industry regulations are also integral components of this role.
Ideal candidates possess experience in managing multifaceted email and direct marketing campaigns, proficiency in analysis to help inform strategic decisions, familiarity with print production, and a strong grasp of consumer marketing, particularly within the charity sector. Moreover, excellent analytical, communication, organisational, and problem-solving skills, along with IT proficiency and alignment with RBL's mission and values, are essential attributes for success in this role.
Here at RBL, we aim to support our people and their wellbeing, with a package including generous paid holiday allowance and pension scheme contributions, and a range of optional benefits and discounts.
You will be contracted to our London Hub, Haig House. Under our Future Working framework, there will be some flexibility for working remotely/at home, using our collaboration tools to work with colleagues but with a minimum expectation of three days a week during probation, with the opportunity to move to two days per week after probation period, connecting directly face-to-face with colleagues at the hub.
For more detailed information about the role, please see our Vacancy Information Pack attached to our direct advert.
RBL is committed to creating a diverse and inclusive organisation, reflecting the diversity of the armed forces community and of wider society. We welcome applications from people of all backgrounds and personal characteristics.
Closing Date: 21st June 2024
We may close this vacancy early if we believe we have enough strong applications to be able to successfully fill the role(s). Interested candidates are encouraged to apply as soon as possible.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Job Description – Supporter Retention Manager (Individual Giving)
Reporting to: Senior Manager, Public Fundraising
Location: London Hybrid working: Mondays office-based, rest of the week flex.
Contract: Permanent
Hours: 35 Hours
Salary: £39,414-£41,488
We welcome applications from all backgrounds. We are a Disability Confident Employer that welcome disabled applicants and provide reasonable adjustments.
About FareShare
FareShare is the UK’s largest charity fighting hunger and food waste. We are the only charity operating on a national scale, in partnership with our network, to redistribute edible surplus food to over a million people across the UK.
In addition to providing food, these charities and community groups help tackle the root causes of poverty and provide vital services such as domestic violence shelters, breakfast and after school clubs and older people’s lunch clubs. Thanks to the surplus food from FareShare, our network is supporting people to have better access to food, form stronger connections and reduce isolation to improve mental health.
FareShare’s Strategy & Vision
Vision: We have the vision of a UK where “No good food goes to waste”.
Mission: To use surplus, fit for consumption, food to feed those who are vulnerable in the UK by supporting front line charitable organisations that tackle the cause and not just the symptoms of food poverty.
Our Purpose: We are doers. We are a community. We change lives.
Our Values: Passion – for our cause and the challenge that lies ahead
Ambition – to go the extra mile and drive the change that must happen
Respect – for ourselves, each other, our volunteers, our partners and our beneficiaries
Collaboration – it’s only by working with others that we can be stronger
Focus – on providing the best service possible so that we deliver and achieve the most for our clients/customers.
The Role
FareShare has a dynamic fundraising department that has seen incredible growth in support in an incredibly short space of time. We are now looking for a proven Supporter Retention Manager to join us as we embark on our next phase of deepening engagement with current and new supporters.
This newly created role is an integral part of the Fundraising team’s growth plans to become a £40 million income generating team.
Working closely with the Supporter Acquisition Manager, Supporter Experience Manager (Fundraising Operations) and the wider Fundraising team, the post-holder will lead on stewardship campaigns encompassing Warm Appeals, Regular Giving asks, Supporter newsletters and cross-sell campaigns across FareShare’s audiences. Line management of an Individual Giving Officer (or Assistant) may form part of the roles and responsibilities further down the line.
The role offers a fantastic opportunity for a proven Individual Giving professional to help drive innovation in supporter retention and development and make a decisive contribution to a high-performing team.
Main areas of responsibility
1.Plan and deliver the Warm Appeals programme in line with agreed budget targets and annual workplans
- Campaign manage the Cash Appeals programme at all stages, from initial planning through to supplier management and post-campaign analysis
- Develop and implement a rolling programme of Regular Giving Asks.
2.Develop and manage a seamless supporter journey and consistency of messaging from the initial touchpoint through to longer-term giving
- Work with the Supporter Acquisition Manager and the Supporter Experience Manager on planning, delivering and managing a seamless supporter journey and consistency of messaging from the point of acquisition
- Actively monitor Supporter attrition levels and implement measures to mitigate disengagement
- Hold regular catch-ups with the Supporter Acquisition Manager and the Supporter Experience Manager to optimise collaborative working across both teams
- Keep up to date on the latest trends and techniques in Supporter Stewardship and apply learnings as appropriate on retention initiatives.
3.Maximise opportunities for cross-team campaigns
- Collaborate with the wider fundraising team on new and existing income generation opportunities.
4.General duties
- Provide support to the Individual Giving team where necessary.
Person Specification
As an employer committed to Equal Opportunities, we will assess applications in line with the criteria, outlined above, that we consider either as being essential or desirable in this role.
Essential Criteria
Experience
- Demonstrable track record in planning, implementing and managing Supporter Stewardship programmes
- Data Selection, Targeting and Segmentation experience
- Experience of working with fundraising budgets
- Experience of working with and managing suppliers including Marketing agencies
- Demonstrable track record in growing income from Individual Giving audiences
- Experience of writing post-campaign reports for a range of audiences
- Experience of using Salesforce CRM
Skills, Abilities and Knowledge
- Strong project management, prioritisation and planning skills
- Ability to work under pressure and meet deadlines
- Proficient user of Microsoft Office
- Working knowledge of the Fundraising Regulator’s Code of Fundraising Practice, data protection and other relevant legislation, guidance and practice.
Desirable Criteria
- Demonstrable understanding of Supporter Acquisition
- An interest in the impact of food waste on the environment
- An interest in food poverty and its causes
Values and behaviours
- A commitment to Equality and Diversity
- An understanding of, and enthusiasm for, FareShare’s mission and strategy
- A commitment to continuous professional development
- An empathy with Volunteers and an understanding of their needs
- Flexible and non-judgemental approach to people and work
- Willingness and ability to travel in the UK.
Benefits
- Hybrid / Flexible working, with regular UK travel
- 28 days’ annual leave + 8 bank holidays
- Employers pension contribution
- Employee Assistance Program
- Interest free bicycle purchase loan scheme
- Season ticket loan
Closing date: 28th June
We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible.
We have a fantastic new opportunity available for a passionate and dedicated Officer to join our us as our new Prospect Development Officer.
Sitting as part of our Philanthropy directorate, you will work together to become an expert on the work of Alzheimer’s Society, ensuring we are consistently spotting the most current & exciting opportunities to further our fundraising ambitions. You will have the opportunity to learn from a diverse array of fundraisers – including corporate, philanthropy, trusts, foundations, and communications experts.
Your main responsibility will be working with our High Value Fundraising teams to complete high quality research, plans and network maps to deliver outstanding prospect acquisition and intuitive supporter journeys. You will utilize your excellent research skills to support the High Value Fundraisers to achieve their strategic goals.
Working as part of a close knit but geographically dispersed team, there will be regular opportunities to discuss professional strengths and development needs, learning from peers and leadership teams alike. You will also work on strategic projects including developing and delivering prospecting strategies.
The successful candidate will be encouraged to pursue project work playing to their strengths, as well as benefit from robust development plans to support areas for further upskilling. If you feel professionally fulfilled by becoming a subject matter expert and deploying this alongside your technical skills to achieve ambitious income and supporter experience targets- this is the role for you!
Alzheimer's Society have recently been named on the Sunday Times Best Places to Work 2023! We have achieved excellent scores for workplace happiness, pride, and job satisfaction. This is a fantastic achievement and we're incredibly proud as this is fantastic indication of how far we’ve travelled over the past few years.
We would love to welcome more outstanding people to join our exciting journey to make the greatest difference for people affected by dementia.
About you
- Experienced researcher looking to broaden your skillset, who regularly asks – “how can we do this better?”
- You may be a fundraiser with a passion for horizon scanning and research looking to hone your technical skillset.
- You will share your knowledge, experience, and expertise through your excellent network of internal relationships.
- You will be innovative, but detail orientated, and be able to present complicated information to a range of audiences.
- You will be motivated by delivering truly transformational positive impacts for those affected by dementia, and you will learn how to weave this pivotal impact into every piece of work.
- Ability to use and enhance your technical skillset, using news aggregations tools, CRM databases and other software to build high quality research outputs.
The successful candidate will be encouraged to pursue project work playing to their strengths, as well as benefit from robust development plans to support areas for further upskilling. If you feel professionally fulfilled by becoming a subject matter expert and deploying this alongside your technical skills to achieve ambitious income and supporter experience targets- this is the role for you!
Person Specification
- Verbal and written communication skills to liaise with a diverse range of stakeholders.
- Excellent IT skills and extensive experience/knowledge on using Microsoft packages.
- Work collaboratively and be able to prioritise your workload effectively.
- Strong analytical and interpretation skills.
- Excellent organisational skills and great attention to detail.
- Advocate for Alzheimer’s Society, demonstrating passion and resilience to make a difference.
- Be a self-starter and incredibly motivated.
About Alzheimer's Society
At Alzheimer's Society, we believe passionately that life doesn't end when dementia begins. We are here for anyone affected by dementia, and we do everything we can to keep people with dementia connected to their lives and the people who matter most.
Everything we do is shaped by people affected by dementia. Their knowledge and experience are critical to bringing about real-world solutions. From choosing the most promising research through to telling their stories to raise awareness; they are the heart of this organisation
About Reprieve
Reprieve is a UK charity founded in 1999. Reprieve uses strategic interventions to end the use of the death penalty globally, and to end extreme human rights abuses carried out in the name of “counterterrorism” or “national security”.
Reprieve works with the most disenfranchised people in society, as it is in their cases that human rights are most swiftly jettisoned and the rule of law is cast aside. Thus, Reprieve promotes and protects the rights of those facing the death penalty and those who are the victims of extreme human rights abuses carried out in the name of “counterterrorism” or “national security”, with a focus on arbitrary detention, torture, and extrajudicial executions.
Reprieve’s main office is in London, UK. Reprieve also supports full-time Fellows, who work as lawyers, investigators and campaigners in the countries in which we work. We work closely with a number of partner organisations in jurisdictions all over the world, who provide access to clients, expertise, knowledge and guidance on specific issues or regions. We work in cooperation with relevant government officials, individual lawyers and human rights defenders, as well as individual, corporate and foundation funders to further the cause of our shared goals.
About this role
This is an exciting opportunity to join the Reprieve team as our Head of Digital and Mass Engagement covering parental leave. With the support of the Deputy Director of Development, you will lead our fast‐moving and creative Mass Engagement Team, who power fundraising across multiple channels. They do this by engaging and building a community of supporters and running campaigns that inspire people to support our work.
As a dynamic leader, you will oversee this area of our work by delivering and implementing Reprieve’s recently launched Mass Engagement strategy. You will work closely with colleagues across the organisation, as you lead digital campaigns that mobilise Reprieve’s existing community (currently about 95,000 people in the UK and 9,000 in the US) while inspiring others to join the movement.
Our Mass Engagement work is at a pivotal moment. Reprieve’s income from the general public through regular and individual giving, generated largely by email fundraising, has experienced a drop, with many of our supporters understandably reassessing their charitable giving in the face of the economic crisis.
In response to this new context, Reprieve is launching its new strategy and investing creatively to ensure sustained engagement and growth of our incredible community of supporters. Joining the team at this key moment, you will be energised to bring your skills, experience and knowledge to implement and deliver these plans, testing opportunities to diversify and grow the programme.
Salary, contract and location
The annual salary is £59,226 per annum less any required deductions for income tax and national insurance. This is an approximately 9 month fixed-term contract to cover parental leave, beginning in mid-October.
Reprieve operates a hybrid working model and we require staff to work a minimum of 2 days a week from the London office and the rest of the week from home.
Full details and how to apply
Please review the job description for full details on the role. Applicants should complete an application form and submit it following the instructions in the job description. The deadline for applications is 23 June 2024. Applicants must have the current right to work in the UK.
The client requests no contact from agencies or media sales.
Salary: £29,489 starting salary (salary range will increase to a max £32,148 via the length of service) per annum plus £4,190 Inner London Weighting.
Contract: Permanent basis
Hours: Full-Time 35 hours per week (excluding lunch breaks) – flexible working requests will be considered.
Location: London Office. UK-based hybrid working is possible but the candidate will be required to be in the London office at least two days per week.
About Refugee Action
Refugee Action exists to work with refugees and people seeking asylum who’ve survived some of the world’s worst regimes. We are a national charity with more than 40 years’ experience of empowering people who’ve survived some of the world’s worst regimes to secure the protection and support that they need to live with dignity and respect and build a new life in the UK. We do this by providing expert advice and casework, building the capacity of partner organisations and campaigning on the policies that affect them.
About the role
This is an exciting opportunity for a committed and skilled individual to join our fast-paced and award-winning Fundraising and Brand Team. Refugee Action is currently growing and diversifying our income.
Through successful acquisition programmes, the team’s supporter base and income are steadily increasing and we are looking for a someone to assist with data and supporter care. The role will sit within the Data & Insight Team but will work very closely with Public Fundraising, as well as working across the team supporting our Major Partnerships and Digital teams.
We are passionate and prioritise professional development and provide relevant support to ensure progression.
This will be an opportunity for you to utilise existing skills but also develop and learn new ones by working closely with the Data and Insight Officer on all aspects of our supporter data from donation processing to imports and data cleaning.
The role will help deliver excellent supporter experience by working alongside our Supporter Care Coordinator. Through verbal and written communications, you will develop strong relationships with Refugee Action’s supporters and help to develop their loyalty to our organisation.
Finally, you will play a role in embedding Refugee Action’s aims to empower people with lived experience and commitment to anti-racist practice across all activity.
To succeed in the role, you will need to demonstrate:
- Commitment to removing barriers to power for people with lived experience, and commitment to anti-racist practices.
- Understanding of how the UK’s hostile and racialised border regime impacts on those affected by it.
- Experience of using Excel (including creating charts and tables) and databases (for example, Raisers Edge) to enter data.
- Ability to record information accurately and confidentially with very good attention to detail.
- Ability to manage multiple priorities at the same time, demonstrating flexibility and commitment to deliver to agreed schedule.
- Good spoken and written English skills with experience in providing supporter or customer care.
- Experience in, or ability to work in an office environment, setting up and maintaining effective administrative systems.
- Ability to work effectively as part of a team as well as on your own.
- Passion to pursue a career in fundraising.
Those with lived experience as a refugee are particularly encouraged to apply.
Closing date: Monday 1st July 2024
Interviews: Tuesday 16th July 2024 (on Zoom)
Refugee Action only operates in the UK, so all roles are UK-based, and you must have the right to work in the UK.
This role is not on the Shortage Occupation List. If you have permission to work that is restricted to the Shortage Occupation List, we will be unable to appoint you to this role.
You can find out which roles are on the shortage occupation list via these two links:
- Skilled Worker visa: shortage occupations
- Skilled Worker visa: shortage occupations for healthcare and education
We are currently campaigning for people seeking asylum to have the right to work in the UK, see our Lift the Ban campaign here.
Senior Individual Giving Executive - 12 Month FTC
Do you want to join an ambitious team to raise vital committed funds for the families that come to Great Ormond Street Hospital? Are you passionate about exceptional supporter stewardship and maximising the impact of donor retention? Do you want to work for a high-profile and well-loved brand? Then this is a great opportunity to join a leading children’s charity, raising money to help seriously ill children across the UK and beyond.
We are looking for a talented Senior Individual Giving Executive (Retention) to join our Committed Giving Team for 12 Months on a fixed term contract. The role reports into the Senior Individual Manager (Retention) and is responsible for the developing integrated stewardship journeys across committed giving products.
This is a really exciting time for the team and the charity, and we are looking for someone with great ideas and initiative, who is keen to get stuck in to make real change.
The salary for this position is £34,821.
About the Team
The Committed Giving Team is a high achieving team responsible for the acquisition and retention of regular donors. The team work across 3 key areas; Non-dialogue Acquisition, Direct Dialogue Acquisition (Face to Face channels), Stewardship,. The team work closely together with the shared aim of delivering exceptional supporter experience and raising the reliable income the hospital needs to help provide extraordinary care for seriously ill children and their families.
About You
You will be a creative, self-motivated, and organised project manager with experience of working within a diverse, target-driven team. With a keen eye for detail and able to manage multiple projects at once, you will have a direct marketing background, ideally within the charity sector.
The ideal candidate will also have:
- Highly organised and able to work autonomously with little supervision
- Experience of regular giving programmes (ideally both cash direct debit and weekly lottery products)
- Experience in writing campaign briefs (creative, data)
- An analytical and inquisitive mind, with a keen eye for detail
- Exceptional project management skills and excellent time management
- The ability to build and manage great relationships with internal and external stakeholders
- A passion for exceptional donor experience
How to apply
Please click on the apply button in the top right-hand corner where you will be taken to a short application form to complete.
Closing Date: 10th July 2024
About the charity
Every day brings new challenges at Great Ormond Street Hospital (GOSH). Every day, over 750 seriously ill children from across the UK arrive for life-changing treatments. Every day, young lives hang in the balance as patients, families and staff battle the most complex illnesses. And every day, the brightest minds come together to achieve pioneering medical breakthroughs that change the lives of thousands of children – and change the world. This extraordinary hospital has always depended on charitable support to give seriously ill children the best chance to fulfil their potential. Without donations, Great Ormond Street Hospital Charity can’t help fund ground-breaking research, advanced equipment, child and family support services, and the rebuilding and refurbishment of wards and medical facilities. Our staff help to raise these vital funds for the hospital. A better future for seriously ill children starts with you.
Along with being awarded the ‘Sunday Times Best Places to Work 2023’, we were delighted to be recently awarded the Charity Times Fundraising Team of the Year 2023.
Our commitment to Equality, Diversity and Inclusion
A more diverse workforce will enable us to deliver even more impact and we particularly encourage applications from communities which are under-represented in the charity. This includes people from ethnically diverse backgrounds, disabled people or those with long-term conditions, LGBTQ+ communities, and those from less advantaged socioeconomic backgrounds. Further information on our EDI strategy can be found on our website.
As a Level 2 Disability Confident Committed Employer we are more than happy to make reasonable adjustments wherever possible throughout the recruitment process. For more information on this please contact us.
Applications will be reviewed on an on-going basis and we reserve the right to close the role prior to the closing date, should a suitable applicant be found. Therefore, you are encouraged to apply right away, to avoid disappointment.
REF-214 719
About us
Crisis is the national charity for people experiencing homelessness. We know that homelessness is not inevitable. We know that together we can end it.
We are looking for a talented Digital Marketing Analyst to lead our digital tracking work at Crisis, and to ensure all our planning and activity is shaped by data-led insights
Crisis is a supportive, flexible working environment.
Location: Flexible. Ideally a minimum of one day per month at our London office. We are open to a range of flexible working options, in line with Crisis’ Hybrid-Working Policy.
About the role
This is a fantastic opportunity for someone passionate about data to join us in our mission to end homelessness. At Crisis we are committed to building a culture of digital effectiveness to grow our income and engagement online, attracting new supporters, volunteers, advocates and supporting people with lived experience. Digital Analytics is at the heart of this.
As Digital Marketing Analyst you will lead on providing key insights and optimisations, tracking user journeys and measuring the impact of fundraising and campaigning activity.
You will also help to lead on best practice for digital analytics, maintaining and leveraging analytics tools, processes, and reporting on Crisis’ digital channels.
About you
As our in-house digital analytics expert, we are looking for someone with a proven track record of providing data-driven insights, analysis and recommendations to help continuously improve the performance of digital channels and campaigns. You will be skilled at communicating complex ideas simply and effectively and making recommendations to colleagues across the charity.
You will be proficient in various analytics platforms (e.g. Google Analytics 4 and Bing Analytics), and email and social media tracking tools, with experience in drafting clear, concise reports and in providing considered recommendations based on your insights.
You will also be confident using Google Data Studio/Looker, Google Tag Manager, Hotjar and various SEO tools. You will have a sound working knowledge of cookie compliance and take on the role of team lead for ensuring GDPR compliance and organisational confidence across paid media plans.
We believe diversity is a strength, and our aim is to make sure that Crisis truly reflects the communities we serve. We are actively working towards our organisation being a place where everyone can thrive and make their best contribution to our mission of ending homelessness for good. We know that the more perspectives, voices, and experiences we can bring to this work, the better. We particularly welcome applications from people who have lived experience of homelessness, and people from all marginalised groups, communities and backgrounds.
Working at Crisis
As a member of the team, you will have access to a wide range of employee benefits including:
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Interest free loans for travel season ticket, cycle to work, and deposit to secure a tenancy
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Pension scheme with an employer contribution of 8.5%
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28 days’ annual leave
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Enhanced maternity, paternity, shared parental, and adoption pay
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Flexible working around the core hours 10am-4pm
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And more! (Full list of benefits available on website)
Alongside our excellent staff benefits, we will support your ongoing development to build your skills, experience, and career.
When you join us, you will have the opportunity to join our staff diversity networks, which aim to champion issues across the organisation, enable staff to be their authentic and best selves and contribute to making Crisis a truly diverse organisation.
How to apply
If this sound likes the opportunity for you, please click on the 'Apply for Job' button below.
Closing date: Sunday 30 June 2024 (at 23:59)
Interviews will be held w/c 8 July 2024
Accessibility
We want our recruitment process to be as accessible as possible. If you need us to make an adjustment or provide additional support as you apply for a role, please email our Talent Acquisition team to discuss how we can help.
Registered Charity Numbers: E&W1082947, SC040094
The client requests no contact from agencies or media sales.