Fundraising product manager jobs

Prostate cancer is now the most common cancer in the UK. At Prostate Cancer Research (PCR), we’re building solutions, from funding pioneering research to shaping national screening policy that can change outcomes at scale. 

We are seeking a proactive, relationship‑focused and highly motivated Corporate Partnerships Executive to help expand and diversify our corporate income. This new role sits at the heart of our ambition to grow strategic partnerships, unlocking opportunities across a range of industries and cementing corporate fundraising as a core income stream for PCR.

This role offers an exciting opportunity to work across the full breadth of corporate engagement – from new business prospecting and pitching, to developing employee fundraising and awareness activities, and supporting wider strategic, multi‑year partnerships.

You will work closely with colleagues in areas such as Events & Community, Major Donors, and Marketing & Communications and play a central role in identifying cross-team opportunities and providing excellent supporter stewardship across the charity’s programmes of work. You will be responsible for delivering high‑quality partnership experiences, developing our new business pipeline and supporting compelling propositions, and driving cross‑team collaboration that enables meaningful engagement and sustained growth.

The ideal candidate will have proven experience in prospecting and supporting new business proposals, will bring confidence in relationship building across multiple stakeholders and workstreams, and have a strong interest in corporate fundraising, and partnership delivery and growth. Above all, they will be driven by the opportunity to connect organisations with impactful work that improves outcomes for people affected by prostate cancer.

As part of representing PCR, the role may involve UK-based travel, including attendance at meetings, conferences, briefings, and key industry events.

Key Responsibilities

New Business Development & Pipeline Growth

· Lead on researching, identifying and qualifying new corporate prospects across diverse sectors, including finance, retail, technology, hospitality, manufacturing and professional services.

· Develop a structured new business pipeline, ensuring prospects are recorded, stewarded and progressed according to agreed KPIs and income targets.

· Craft tailored outreach materials, introductory conversations, and cultivation plans to build early engagement and spark interest in Charity of the Year (COTY), strategic partnerships and employee fundraising.

Corporate Partnership Support & Delivery

· Support the Corporate Partnerships Manager in delivering high‑quality partnership activity across events, campaigns, sponsorships, corporate donations and fundraising initiatives.

· Coordinate logistics, planning and activation for employee fundraising activities, working closely with the Events & Community team to maximise partner participation and income.

· Assist with shaping proposals, stewardship reports, presentations and corporate‑specific content that demonstrate impact and inspire continued support.

Cross‑Team Collaboration

· Work hand‑in‑hand with colleagues across PCR to build cohesive supporter journeys and integrated cultivation opportunities.

· Support the development of bespoke fundraising assets, employee engagement materials and corporate‑specific supporter journeys.

· Identify potential high‑value prospects within existing public fundraising audiences and internal networks, ensuring warm leads are effectively stewarded.

Corporate Patient Representatives Programme

· Provide coordination and administrative support for PCR’s growing Corporate Patient Representatives programme – including scheduling, logistics, recruitment, and feedback gathering.

· Ensure high‑quality governance, tracking and stewardship of Patient Reps to strengthen engagement and enable expansion of the programme.

Content Development & Insight Gathering

· Develop new corporate‑focused case studies and materials, including themes such as workplace health, EDI resource groups, “men’s health in business” and partner‑specific stories.

· Gather insights from existing and prospective partners to inform product development, partnership offers, event design and stewardship improvements.

Representing PCR

· Represent the Partnerships Team at corporate meetings, stewarding events, industry networking sessions and cultivation opportunities.

· Help amplify PCR’s mission and vision, contributing to the wider strategy of positioning PCR as a compelling and values‑aligned corporate partner.

Skills and Competencies

Our ideal candidate would have the following:

Essential criteria

Experience

· Experience working in corporate fundraising, relationship development, partnerships or supporter engagement.

· Experience researching and assessing prospects and new business opportunities

· Demonstrated experience in building relationships internally and with external stakeholders, with the confidence to engage new prospects and nurture established contacts.

· Experience coordinating events, campaigns or employee fundraising activities (desirable).

· Experience supporting the development pitches, proposals or persuasive written materials.

· Experience working cross‑functionally – ideally with fundraising, marketing, research and/or programme delivery teams.

· Confident using CRM systems and maintaining accurate, organised records of pipeline activity.

· Confident using Microsoft Office suite, in particular Word, PowerPoint, Excel.

· Willingness and ability to undertake UK travel for meetings, events and cultivation.

Skills

· Excellent verbal and written communication skills, able to build rapport quickly and adapt messaging for different stakeholders and audiences.

· Confident working independently, using initiative to research areas of work and proactively identify solutions.

· Strong organisational skills, with the ability to balance multiple priorities and deadlines.

· Creative problem‑solver, able to identify opportunities and think strategically about partnership value.

· Strong team player with the ability to work collaboratively across departments.

Behaviours

· Purpose driven, enthusiastic and committed to delivering excellent experiences for corporate partners and supporters.

· Curious, proactive and solution-orientated, with the confidence to take initiative.

· Values‑led and aligned with PCR’s mission to improve outcomes for people with prostate cancer.

· Comfortable working in a fast‑moving environment with shifting priorities and emerging opportunities.

· Able to work independently and as part of a team.

· Willingness to attend events that occasionally may be outside of typical working hours

Other

· This role requires in-person meetings and attendance at our office in central London. Candidates must be willing to travel into London and attend regular meetings with internal and external stakeholders.

Desirable criteria

· Understanding of the challenges facing people affected by prostate cancer in the UK.

· Experience working for a small charity or public sector organisation, in particular health or life sciences.

· Ability to use AI tools such as CoPilot to support the initial stages of ideas or concept development.

· Experience supporting finance processes such as tracking and reporting income and raising invoices.

· Understanding of GDPR and UK fundraising regulations.

· Ability to identify and escalate risks, while proactively identifying opportunities for improvement.

How To Apply

Please apply by submitting your CV and a short supporting statement (maximum 2 pages) outlining why you would like the role and why you think you’d be a good fit, giving examples of previous experience.

There will be a two-stage interview process. The first interview will be online taking place w/c 8th and 15th June 2026, and the second will be in-person at our offices in London 1st July 2026.

For more information about the role, please contact us via email (details provided in the full job spec attached).

For more information about our organisation, visit the Prostate Cancer Research website, the Prostate Progress webpage and the PCR online patient resource, The Infopool.

PCR is an equal opportunity employer committed to diversity and inclusion. We welcome applications from all qualified individuals regardless of their race, gender, disability, religion/belief, sexual orientation, or age.

We are excited to be collaborating with St. Luke's Hospice (Basildon & District),  to support them with finding an Individual Giving Manager to manage the implementation of the individual giving strategy and develop the existing programme of activities and products. 

This is a hybrid role based at the peaceful countryside Thurrock Hospice site in Essex, with 3 days a week in the office.

The Charity:
A passionate and collaborative hospice, dedicated to working in partnership with the community and committed to providing high quality, safe and supportive specialist palliative care services.

You would be joining an inclusive and supportive team with access to employee benefits that include:
- Time off to do as you please - we offer 30 days holiday plus bank holidays.
- Discounts at local fitness clubs, access to practical and emotional support.
- A pension scheme set up for you with Scottish Widows. 
- The opportunity to develop in your career with different options depending on what suits your role best. 
- Flexible working.
 
The Role:
Develop annual delivery plans and lead delivery of individual giving fundraising products to achieve budget net income, working across products including: on and offline cash appeals; supporter newsletters; regular giving; gifts in celebration; and incentivised giving.

Project manage all elements required to deliver planned activities, including: producing plans, budgets and briefs; liaising with internal teams and external suppliers/agencies; writing and reviewing copy; and proofing artwork.

Plan and deliver the Hospice’s flagship in memory appeal, ‘Light up a Life’, including a cash appeal, local remembrance services, public dedication list instalments and a community radio show.

Monitor and evaluate income and expenditure, taking corrective action when necessary to reach targets.

 
The Candidate:
Experience of individual giving / direct marketing within the not-for-profit sector, or comparable experience within the commercial sector.

Experience of using a variety of on- and offline channels to deliver successful marketing campaigns to acquire and develop donors / customers, including direct mail, email and social channels.

Experience of managing income and expenditure budgets, including reforecasting, and setting and monitoring performance against KPIs.

Experience of audience segmentation and use of data analysis to inform marketing / fundraising activity.

 
IMPORTANT NOTE

Our aim is to respond to all successful applications within 5 days. If you haven't been contacted within 5 days your application has been unsuccessful, but we positively encourage you to apply for any other positions that you may see in the future.

We apologise that we cannot contact everybody in person but thank you in advance for your interest.

Third Solutions encourages applications from individuals of all ages & backgrounds. Appointment will be made on merit alone but candidates must be able to demonstrate their ability to work in the UK. Third Solutions acts as an employment agency for permanent recruitment & an employment business for temporary recruitment as defined by the Conduct of Employment Agencies & Employment Business Regulations 2003.

We're the UK's specialist blood cancer charity and our vision is clear: we’re here to beat blood cancer. We fund world-class research; provide information and support to patients and their loved ones; and raise awareness of blood cancer.

We are looking for a CRM Specialist to maintain and develop Blood Cancer UK’s CRM, ensuring high-quality, reliable and compliant data that enables teams across the organisation to deliver against our strategy. You will play a key role in improving data integrity, managing data flows, and strengthening the systems and processes that underpin supporter engagement, fundraising activity and reporting. Working closely with colleagues across ICT, Data and Innovation, Fundraising, Supporter Relations and Finance, you will help ensure our CRM is effective, well-governed and continuously improving.

The successful candidate will be confident working with relational databases and CRM systems, with strong SQL and Excel skills and a keen eye for detail. You will combine technical expertise with a problem-solving mindset, supporting users across the organisation, troubleshooting data issues, and identifying opportunities to improve processes through automation and better ways of working. You will also contribute to documentation, governance and training, helping build confidence and capability in CRM use across teams.

Regular travel to our London office will be required, typically once per month or as the role demands.

We welcome applications for part-time or full-time working patterns. The minimum part-time hours for this role are 21 hours per week, with 28 hours also available, up to full-time. Please clearly state your preferred working hours in your cover letter.

We are committed to actively promoting equality, diversity, and inclusivity. In line with our strategy we welcome approaches from individuals from underrepresented groups, including minority communities, and applicants with a disability, to better reflect the community we serve and help broaden our perspectives.

Hybrid / High Wycombe HP13 (minimum of one day per week on site)

£36,000 - £38,000 + £312 working-from-home allowance

We’re looking for a talented Individual Giving Manager to join the Fundraising & Communications Cluster at Embrace.

The Fundraising & Communications Cluster comprises expertise in fundraising, marketing, communication, trading (web shop), supporter engagement and retention. Working collaboratively, we serve our supporters by providing authentic and engaging communications inspiring active social witness, engagement and giving to charity. 

The Fundraising & Communications Cluster strengthens Embrace’s communication, education, and fundraising efforts to drive growth, so that more people engage with our content, more donors are attracted to support, and the UK church is more deeply engaged with the cause - enabling us to fund more work in the region and generate a deeper understanding of Christian service in the Middle East.

As Individual Giving Manager, you’ll help us grow sustainable income by keeping individual supporters inspired, informed and engaged - so they give again, stay longer, and deepen their support.

You will deliver an excellent supporter journey experience, project managing engaging and compelling direct and digital individual giving activity (including – but not limited to – appeals, regular giving conversion & upgrade, lapsed reactivation) and incorporating legacies marketing, raising more than £1m voluntary income each year.

What success looks like:

• Higher Life-Time Value (LTV): more second gifts, upgrades and cross channel giving; stronger legacy pipeline.
• Lower churn: reduced lapse rates for cash and regular givers.
• Better donor experience: faster thank yous, clearer impact reporting, higher satisfaction with fewer complaints/optouts.
• Sustainable mix: growth in regular giving and mid-value segments; predictable, repeatable income.

Key Responsibilities:

Supporter Experience & Journeys

• Map and continually improve journeys: welcome → second gift; regular giving nurture/upgrade; mid-value; legacy prospecting; lapsed reactivation; complaint recovery.
• Set cadence and channel mix (email, mail, phone, SMS, social, events, digital) for consistent, donor‑first communications in appropriate channels and accessible formats.
• Donor first approach: clear, inclusive language; accessible formats; low‑friction giving/retention flows and personalisation e.g. name, last gift, interests, location, project etc.
• Collaborate with Content & Communications colleagues to deliver content that shares the impact of support i.e. what donors make possible and Embrace’s brand story.

Segmentation, Testing & Insight

• Track Regular Giving net growth; diagnose attrition drivers and fix root causes; maintain acceptable Return on Investment (ROIs).
• Lead supporter segmentation (by behaviour & interest) and A/B testing (offer, timing, upgrade prompts).
• Adopt an evidence-based, test and learn‑ approach; analyse appeals, campaign performance and share insights to drive decisions.
• Work with colleagues to build insight dashboard and understanding of retention.

Mid‑Value & Legacy Development

• Steward mid‑value donors with tailored journeys; warm handovers to and from Major Giving Manager.
• Develop and test legacy propositions and routes to market to grow enquiries and pledges.

Acquisition & Cross‑Sell

• Project manage individual giving product development and testing; identify new audiences and routes to market.
• Collaborate with Web Shop team and the Digital Marketing Campaigns Manager to optimise Alternative Gifts and cross-sell opportunities focusing on a digital first approach.

Cross-Team Collaboration

• Work closely with the Supporter Experience Team to ensure that supporter journeys are being optimised and feedback from supporters is being captured and acted upon.
• Commission and work with the CRM and Systems Manager to develop clear and understandable dashboards, ensuring that the insights are used to develop plans and measure performance.
• Closely liaise with the Legacy administration team, working with them to ensure the packs and information are up to date and legacy marketing information complies with the latest Institute of Legacy Management standards.
• Develop an understanding of the Partner projects and Advocacy agenda, ensure all supporter briefings are aligned to agreed messaging.

Organisation-wide Contribution

• Model Embrace’s values of trust, respect, integrity, and compassion.
• Uphold safeguarding responsibilities and compliance with GDPR and charity regulations.
• Actively support cross-team collaboration and organisational goals. Maintain CRM hygiene.

Qualifications, Experience & Knowledge:

• Educated to degree standard or equivalent (E.g. practical experience within fundraising).
• Member of Chartered Institute of Fundraising.
• Proven individual giving or CRM led retention experience in a charity, membership or subscription context. 
• Hands‑on journey design and automation.
• Strong data literacy: segmentation, dashboards (CRM/Excel), test and learn. 
• Excellent written communication—able to brief compelling, impacted content and clear supporter updates. 
• Practical project management; calm under pressure; collaborative and solutions focused. 
• Working knowledge of GDPR/PECR and best practice supporter care. 
• Experience stewarding mid-value supporters and legacy pipelines.
• Experience with payment recovery tools and card update flows.
• Familiarity with UK charity sector metrics and fundraising codes of practice.

Personal qualities:

• Donor-first mindset, inclusive and empathetic.
• Curious, evidence driven, and comfortable iterating.
• High integrity, discretion and good judgment. 
• Highly motivated and results driven.
• Ability to work under pressure and manage competing priorities.
• Passionate about the work of Embrace, with the ability to enthuse and engage others.
• A natural collaborator who enjoys working as part a team to deliver organisation wide objectives.

Tools & systems:

• CRM Dashboards & analysis.
• Payments: Direct Debit management, card‑updater/failed‑payment recovery.
• Microsoft 365 (Teams, SharePoint, Planner), project boards. 

If this sounds like you, please apply on our vacancies page.

Closing date: 5.00pm on Monday, 15th June 2026.

Embrace the Middle East is an equal opportunity employer. In line with our recruitment policy, we are committed to attracting and selecting staff solely based on merit- skills, qualifications, and ability to perform- regardless of age, race, gender, disability, sexual orientation, religion, or socioeconomic background. Our recruitment process is structured, transparent, and designed to eliminate bias, ensuring that every candidate receives fair treatment and consideration. All job opportunities are advertised openly, and selection decisions are based on clear, pre-defined criteria and objective assessment methods. We stand by the values of dignity, fairness, and inclusion in all our communications and activities. 

Senior Individual Giving Officer

Hybrid (with 2 days per week in our Alton office)

Individual Giving Manager

Permanent, 35 hours per week

£30-35k per annum, dependant on experience

(plus pension & generous annual leave)

About Kidney Care UK

3.5 million people in the UK have chronic kidney disease (CKD), a diagnosis that can turn your world upside down.

For 50 years, Kidney Care UK has been at the forefront of supporting people with kidney disease. From our early days when we campaigned to introduce donor cards in the UK, we have worked hard to support and represent the interests of everyone affected by this lifelong condition. We provide practical, emotional, and financial support for individuals and their families, while also working with healthcare professionals to improve care services and campaign for change.

Kidney disease can affect anyone and there is no cure. We are here for the young and the old, for those struggling to make ends meet, for families and loved ones. We fight tirelessly, giving our total support, to improve the lives of kidney patients and their families.

We’ve grown significantly over recent years. But this is just the start – we want to grow our income significantly in the next five years as part of our ambitious new strategy to ensure that the charity is fully sustainable so that we can support the 1000s of patients who need us every year. We’ve been making quite a splash recently – our ‘Bloody Amazing Kidneys’ campaign has seen more than 200,000 people successfully complete our online kidney checker so they can understand their risk of kidney disease.

Will you join us and help ensure that no one faces kidney disease alone?

The role

The Individual Giving team is responsible for driving growth and income sustainability across Individual Giving (one-off donations, Regular Giving, Lottery) In Memory Giving, Legacy Giving and Major Giving. This is an exciting role and it will suit somebody who enjoys working across our different fundraising products, with particular focus on one-off donations, Regular Giving and In Memory Giving. The role will focus on the acquisition and stewardship of donors, maintaining a fantastic donor journey for longer term engagement. The role holder will need to own and manage their workstreams, drawing on the expertise of other in-house teams from Marketing to Finance. The need for accuracy in data and administrative work requires the role holder to have a keen eye for detail and a respect for processes and regulations.

What we offer

Working at Kidney Care UK is incredibly rewarding and you will see the life-changing impact that the charity has on kidney patients and their families:

• Flexi-time – we are flexible about start and finish times, and flexible about your location.
• Annual and Christmas leave – we offer 25 days annual leave for full time employees plus bank holidays. We also close for three days between Christmas and New Year, and you don’t need to take this from your annual leave allowance.
• Pension – you’ll be eligible for and auto-enrolled into a pension scheme where your employer will contribute 8% of your salary.
• Health cashback plan – ability to claim back a wide variety of routine medical treatments.
• Employee Assistance Programme – access to a wide variety of support including counselling, health resources and advice.
• Cycle2Work scheme

About Bond

Bond is the UK network for organisations working in international development. We unite and support a diverse network of over 400 civil society organisations to help eradicate global poverty, inequality and injustice. We strengthen and champion the sector to make international development more efficient and effective. We work to influence governments and policy-makers, develop the skills of people in the sector, share expertise, and build organisational capacity and partnerships. Find out more here.

About the role

£53,016 - Permanent - Full Time (35 hours)

Main purpose of the job

To lead and coordinate Bond’s UK G20 strategy and engagement by developing and delivering a multi‑year workplan. The role will convene and support Bond members and global majority civil society to shape shared policy positions, driving external advocacy and government engagement on the G20 agenda, overseeing communications and campaigns inputs and managing the resources, reporting, and partnerships needed to ensure effective UK civil society influence on the G20 through 2027.

Main responsibilities

Lead on planning and coordination of UK G20 work within Bond, including:

• Leading on developing a strategy and workplan guiding activities on G20, covering the period to end of 2027.
• Leading internal coordination within Bond to bring together relevant teams and staff to deliver on the strategy and workplan.
• Track delivery of the G20 strategy and workplan and reporting to Director of PAR.
• Update Bond staff on G20 activities and providing regular updates to the Senior Management Team and the Board. 
•  Liaise with the formal civil 20 (C20) advisory group to prepare for the UK’s G20.

Lead convening and coordination of Bond members and global majority civil society actors on G20, including:

• Establishing/identifying processes for communicating with and convening Bond members on UK G20 work.
• Producing and sharing regular written updates for Bond members on G20 work.
• Organising regular meetings of Bond members to develop policy positions and influencing strategies and prepare for engagements with government.
• Develop and collaborate with a network of key global majority civil society partners in developing policy positions for the UK G20.
• Producing written products presenting Bond member and civil society positions on the UK G20.

Play a leading role on G20 external affairs activities, including:

• Lead on identifying and pursuing advocacy opportunities for Bond and its members targeting UK government on G20 agenda. 
• Organising regular meetings of Bond members with key government officials, across HMT, Cabinet Office and FCDO.
• Supporting Bond’s relationship management and engagement with Cabinet Office, FCDO, HMT and other relevant departments on G20 agenda. 
• Identifying and pursuing opportunities to build relationships and develop collaborations with other relevant UK bodies - including think tanks and research organisations, trade unions, faith groups and related campaigns groups - on the G20.
• Identifying and pursuing opportunities to build relationships and develop strategic and focussed collaborations with organisations leading other formal G20 engagement groups.

Input to media, communications and campaigns work on the G20, including:

• Working with the Head of Media and Comms to design and implement a communications strategy for Bond’s G20 work and support Bond's wider communications objectives.
• Collaborating with the media adviser to produce quotes and OpEds on G20 and to organise press briefings. 
• Producing member updates, blogs and briefings for communicating Bond work and positions on G20.
• Working closely with the campaigns lead to support member engagement and coordination and implementation of key activities when required.
• Provide policy advice and inputs for campaigns activities.

Provide significant support for personnel and financial resource management, donor reporting and fundraising for G20 work, including:

• Supporting staff members contributing to G20 and global reforms work to plan their activities and track and report on delivery 
• Act as budget holder for relevant restricted and unrestricted budgets funding G20 and wider global reforms work, including supporting liaison with funders 
• Work with finance to produce timely and accurate internal and external (for donors) financial reports
• Supporting ongoing fundraising for G20 and wider global reforms work, including inputting to proposals and joining meetings with donors

Person Specification

Essential

• Experience managing high profile policy and advocacy processes, including helping to agree political strategy and manage relationships with key stakeholders at senior levels.
• Experience convening groups to plan joint activity and coordinate implementation.
• Basic knowledge of issues related to debt, illicit financial flows, tax and private capital mobilisation. 
• Experience leading strategy development, implementation and tracking.
• Experience of inputting to media, communications and campaigns activities. 
• Strong interpersonal, relationship building and communication skills. 
• Commitment to equity, diversity, and inclusion.

Desirable

• Experience writing reports and briefs for a variety of audiences 
• Detailed working knowledge of debt, illicit financial flows, tax and private capital mobilisation issues 
• Experience managing high level relationships 
• Experience managing staff, budgets and project reporting 

Benefits

Bond offers a competitive salary and benefits package including:

• 27 Days Annual Leave + Bank Holidays, with additional staff privilege days, normally between Christmas and New Year
• 7% pension contributions (staff pay 3.5%) ​
• Flexible working hours (Hybrid working – 1 day, minimum in the office per month)
• Staff Development days
• Perk Box access
• Employee Assistance Programme
• WeCare (Health and wellbeing services, including access to 24/7 online GP services, second medical opinion, mental health support such as counselling, guidance from health professionals, burnout prevention, life event counselling, get fit programmes, nutritionist advice, etc. – for staff and immediate family)
• Interest-free season ticket loan

How to Apply

To apply submit your CV and cover letter by midnight on Sunday 14th Juune 2026.

In the cover letter we expect you to set out:

• Why you are interested in this role
• How you meet the role requirements
• Your understanding of equity, diversity, inclusion and why it matters in this role

Bond and Equal Opportunites

Bond values diversity and works to advance equity and inclusion. All staff have a responsibility to ensure that they are being open, accepting and respectful to all that they come into contact with within their work at Bond, regardless their protected characteristics. Acting in accordance with the EDI policy, Bond staff must contribute to our inclusive organisational culture ensuring that they are aware of and respond appropriately to micro-aggressions, racism, sexism, LQBTQ+ misconduct and disability equity. Bond Staff must not be bystanders, and must report when they witness any unacceptable behaviour.

In order to assess and ensure the continued effectiveness of Bond’s Equal Opportunities Policy, all applicants are asked to complete a short questionnaire when applying. You are not obliged to answer the questions but the more information you supply the more effectively we can monitor our equal opportunity practices. Completion of all questions is voluntary and failure to answer any question(s) will not affect your application in any way. 

The information you supply will be treated in confidence and will not be seen by any member of the selection panel responsible for the appointment. The questionnaire will be detached from your CV and cover letter, stored anonymously and used purely to provide statistics for monitoring purposes.

Privacy Note for Applicant

Our Privacy Notice for applicants can be found when you apply.

Subject of Employment at Bond

If successful, you must have the right to work for the duration of your contract at Bond. All offers of employment will be subject to satisfactory references. Bond also participates in the Inter Agency Misconduct Disclosure Scheme. In line with this Scheme, we will request information from job applicants’ previous employers about any findings of sexual exploitation, sexual abuse and/or sexual harassment during employment, or incidents under investigation when the applicant left employment. By submitting an application, the job applicant confirms their understanding of these recruitment procedures.

Analytics Manager

Contract type: Permanent, Full time– 35 hours per week

Location: London, UK
UK hybrid working – a minimum of 40 % of working time is spent face-to-face (London office, external meetings or travel). 60/40 hybrid working at WaterAid means roughly three days wherever you work best and two days together in person.
 

Salary: £52,468 per year with excellent benefits

Change starts with water. Change starts with you.

Every day, millions of people live without clean water, decent toilets and good hygiene. WaterAid exists to change that – for everyone, everywhere. Join us, and your energy will help unlock people’s potential and create a fairer future.

About WaterAid

We’re a global federation driven by one vision: a world where everyone, everywhere has clean water, sanitation and hygiene by 2030. Powered by our values of Respect, Accountability, Courage, Collaboration, Integrity and Innovation, we work alongside communities, partners and supporters to make change happen.

About the team

The Analytics team sits within WaterAid’s Performance, Strategy and Insight (PSI) Department. The team help colleagues across the organisation understand performance, identify opportunities for improvement and make evidence-led decisions with a primary focus on communications and fundraising.

About the role

As our Analytics Manager, you will lead the delivery of business intelligence and analytics products that enable teams and leaders to understand performance and make informed decisions, and work closely with stakeholders across fundraising, communications and the wider organisation to drive sustainable change.

In this role, you will:

• Lead, motivate and develop a team of Business Insight Analysts, ensuring high standards of delivery and professional development.
• Plan and manage the work of the Analytics function, taking responsibility for delivery, prioritisation and performance.
• Own the delivery and continuous improvement of business intelligence and performance reporting products, including Power BI, and oversee and support the development and application of forecasting, statistical and machine-learning models.
• Translate business questions into clear analytical requirements and actionable reporting solutions, ensuring analytics products are robust, well-governed and embedded into decision-making where appropriate.
• Champion WaterAid’s commitment to equity, inclusion and safeguarding.

Requirements

To be successful, you will need:

• Experience in a management role – leading, motivating, developing and inspiring individuals.
• Demonstrable hands-on experience building and delivering BI solutions, particularly using Power BI.
• Strong SQL skills and competency working with relational databases (e.g. SQL Server) and modern cloud or SaaS data platforms (e.g. Microsoft Fabric).
• Ability to design meaningful analysis that delivers business value, based on a clear understanding of organisational and stakeholder goals.

Although not essential, we’d prefer you to have:

• Experience using R or Python and using a data warehouse.

Closing date: Applications close 12:00 PM UK time on Monday, 1st June 2026. Interviews may be scheduled on a rolling basis, and the role may close earlier if a suitable candidate is found. There, we encourage to apply early.

How to apply: Click Apply to complete the pre-screening questions and upload your CV and a cover letter (max 400 words).

Can I use Artificial Intelligence (AI) technology in my application?

At WaterAid, we strongly advise against using AI technology at any stage of the recruitment process. Our goal is to ensure a fair and transparent process that provides every applicant with an equal opportunity to succeed. We value hearing about your unique experiences and perspectives in your application, and, if shortlisted, during the interview as well.

Pre‑employment screening

To apply for this role, you must be able to demonstrate your eligibility to work in the respective country. All pre-employment checks will be carried out according to local law and WaterAid’s Safer Recruitment policy. All UK based roles require a basic Disclosure and Barring Service (DBS) check.

Benefits

• 36 days’ holiday (including 8 Bank Holidays)
• Option to buy an extra 5 days’ annual leave
• Employer pension contribution up to 10 %
• Flexible and hybrid working arrangements
• Season ticket loan
• Free annual eye tests
• ‘Give as you Earn’ charitable giving scheme
• Enhanced parental leave (maternity, adoption/surrogacy, shared parental and paternity)
• Sabbaticals
• One paid volunteer day each year

As part of our annual leave policy, all employees receive three additional days of annual leave on top of their standard allocation of 25 days. These days are designated to cover the period when our UK office closes between Christmas and New Year, allowing all UK WaterAiders to take a well-deserved break.

These days are automatically scheduled and cannot be changed or moved. Annual leave is accrued based on your start date. If sufficient leave has not been accrued by the time of the closure, the 3 days will be taken as unpaid leave or pro-rated, depending on your circumstances.

Our People Promise

We will work with passion and focus to make sure everyone everywhere has clean water, decent toilets and good hygiene. WaterAid is a place of purpose – where people have a real commitment and shared responsibility for the impact we have. We are a global community with diverse backgrounds and perspectives, motivated by inspiring, stimulating work. We are determined to be a place where people feel safe and able to contribute their voice and truly live our values.

Equal Opportunities

We welcome applications from people of all backgrounds, beliefs, customs, traditions, ways of life and status. This includes, but is not limited to, race, ethnicity, caste, colour, gender, language, religion, political or other opinion, national or social origin, property, birth, disability status, neurodiversity, age, marital and family status, sexual orientation and gender identity, health status, place of residence, economic and social situation.

Safeguarding

We are committed to protecting everyone we come into contact with. We have a zero- tolerance approach to abuse of power, privilege or trust across our global work, and to any form of inappropriate behaviour, discrimination, abuse, bullying, harassment, or exploitation. Safeguarding the people and communities we work with, our staff, volunteers and anyone working on our behalf is our top priority, and we take our responsibilities extremely seriously. All offers of employment are subject to satisfactory references and appropriate screening checks (which can include counterterrorism, safeguarding and criminal records checks).

Together, we’ll change the world through water.

Join us and be part of the change!

Location (UK): Office Hybrid* - London / Sheffield
Hours: Full-time, 35 hours per week (Part-time 28 hours plus considered)
Benefits: Read more about this on our profile page
Travel: Travel to London or Sheffield offices on a monthly/bi-monthly basis

Join us and use your skills, knowledge, passion and energy to help us achieve a future free from arthritis.

We are looking for a Gifts in Wills Officer to join our team to support with the stewardship and retention of our gifts in Wills enquirers and pledgers, and the further marketing of this important income stream. With gifts in Wills making up around 80% of our income it is crucial for our ability to move towards a future free from arthritis, and this role plays a key part in making sure our pledgers have a brilliant experience with us and understand the impact that their incredible gift will have for people with arthritis. As part of the gifts in Wills team you will sit within the wider Public Fundraising department, a collection of teams who are curious, collaborative and ambitious in our work to grow our income and impact.

About the role

Recently shortlisted for the Excellence in Stewardship Legacy Giving Award, the gifts in Wills team put our supporters at the heart of everything they do. This role is a varied one that collaborates with colleagues and supporters daily. That could be working with our innovation team to maximise marketing opportunities to our Inspire product members, ensuring our website content is a powerful call to action, or working with our supporter journey team to plan an exceptional welcome journey for new gifts in Wills enquirers. You will also be a key point of contact for our supporters, stewarding one-on-one via email, phone or in person, and also working on mass impact communications to retain their support. Since we rebranded to Arthritis UK in October 2025, we have seen a big rise in potential supporters, and you will play a key part in delivering a brilliant experience to them.

About you

If your knowledge, skills and experience include the following then we'd love to hear from you:

• Experience of building excellent relationships with a wide range of customers or supporters, across different channels and face to face, anticipating their needs and creating a high-quality supporter experience.
• Experience of project management, developing and executing plans and projects within budget and on time.
• Experience of working in Legacy fundraising/marketing, with an understanding of the audience's needs.
• Excellent relationship management skills - passionate about people, strong listening skills, able to demonstrate empathy and emotional intelligence.
• A proactive and solution-focussed approach.

*As a hybrid worker the expectation is that you will spend around 40% of your working time in our office spaces or working in community settings. As an inclusive employer we will consider home-based working for anyone where office-based hybrid working would be a barrier to being able to work for us, for example for someone living with a long-term health condition or disability.

Harris Hill has an exciting opening, so an experienced Marketing Manager, to join an international charity for 12 weeks, starting ASAP on a hybrid basis, working 1dpw in the office.

As a Marketing Manager, you will deliver marketing campaigns and developments in a multi-disciplinary marketing team. You will work on a range of channels, products and campaigns. You will have excellent applied knowledge of core marketing practices such as media planning, ad tech, content development, supporter journey development and testing and measurement. 

Expectations

 Responsible for managing expenditure and/or income within an allocated budget – including making recommendations for planning and reforecasting to maximise Return on Investment 

 Operational delivery of marketing campaigns. This will include developing briefs and scrutinising media plans, working with the Creative team and partner agencies to produce creative content, working with the relevant teams to generate complex data selections, reviewing campaign performance analysis and recommending optimisations and testing strategies 

 Support development and implementation of strategy and roadmap for a specialist marketing area 

 Support teams to plan effective marketing activity and projects for your specialist area, providing informed recommendations and ensuring teams are supported to deliver effective marketing activity 

 Develop productive day-to-day working relationships with marketing agency partners; ensuring accurate and timely reporting, status meetings and a smooth working relationship.

 Collaborate internally to build positive working relationships to ensure that key stakeholder teams have a good understanding of marketing objectives and support in their delivery 

 Approach all marketing activity with a commitment to deliver positive supporter experiences and complete confidence in compliant data management 

 Implement marketing campaigns in response to humanitarian emergencies. This requires the post holder to be on call over some bank holidays and weekends 

Experience 

 Experience managing insight-led marketing campaigns from conception and brief to monitoring and evaluation 

 Working with discrete expenditure budgets – including planning, monitoring and reforecasting 

 Delivering in an organised project management structure 

 Working on marketing campaigns on digital media and platforms 

 Day-to-day management of marketing suppliers and developing excellent relationships with internal teams to deliver objectives 

Knowledge and skills 

 Strong understanding of marketing principles and practice 

 Effective working knowledge of the key data protection compliance requirements as relevant to key marketing activities as well as fundraising guidelines (e.g. the Fundraising Code of Practice) 

If you would like to be considered, please apply for more information.

Legacy Case Officer

Salary: £30,255 - £37,732 per annum
Location: Remote (with occasional travel to Downton, Salisbury, SP5 3RB and other UK locations as needed)
Hours: Full time, 35 hours per week
Contract: Permanent

We have an exciting opportunity for a Legacy Case Officer to join our Legacy team at Help for Heroes. You’ll be playing a vital role in our legacy fundraising, taking responsibility for a wide variety of legacy cases, and ensuring we receive funds to support veterans and their families to live well after service.

Please see below for more information on what just might be your future role.

About the Role

Legacies are key to our work at Help for Heroes. It is thanks to our generous supporters that we can continue providing practical help and hope to veterans and families across the UK. We wouldn’t be able to continue without them.

The Legacy Case Officer is key in ensuring we will receive these gifts. The role has responsibility for almost half of our legacy income, covering a significant number of non-contentious residuary, specific and life interest cases.

It involves a high degree of autonomy as you will help protect the charity’s income and reputation through sensitive case management, and acting within the limits delegated. You will be supported throughout by your colleagues and manager, with additional learning & development available.

This role is remote to ensure we can recruit the best candidate, but with an expectation to be able to travel occasionally to our Head Office  or London for meetings

About You

You have first-hand experience of dealing in legacy administration, capable of dealing with a variety of charitable gifts and matters. It is not essential to have knowledge of resolving contentious cases, but you are able to identify which may require additional support.

You will be experienced in Charity Legacy Administration with a ILM qualification (CiCLA or Diploma) or relevant experience from the charity or legal sector.

As an individual:

• You are confident and able to work autonomously
• You are empathetic and sensitive when helping bereaved families
• You have strong attention to detail
• You are great at prioritisation and time management
• And you are passionate about legacy fundraising

You are also willing and able to travel as required for meetings, training or other, including to Downton (SP5 3RB) or London, with occasional travel to other UK locations. You are welcome to ask for further information during the interview stage.

You are also comfortable staying away from home overnight on occasion, when required to support events or team activities.

About the Team

This role is a key part of the Legacy Management Team which sits within Legacy & In-Memory, and part of the wider Mass Fundraising Team. We’re a team with a variety of experience and knowledge, always welcoming those with new perspectives.

The team is values-driven, supportive and committed to best practice, learning and continuous improvement. Collaboration sits at the heart of how we work - both within the service and across the wider charity — to ensure we do the best for our beneficiaries.

In return we can offer you:

• Belonging to a team who make a difference to our community and value equality, diversity and inclusion.
• 29 days’ annual leave plus 8 bank holidays, regardless of service — plus your birthday off to celebrate!
• Opportunity to buy and sell up to 5 days annual leave per year.
• Added to our free health scheme from day one, including discounts on dental, opticians, massages, and more - with the option to upgrade.
• 3 volunteer days per year to support the Help for Heroes community.
• A generous salary sacrifice pension scheme with an 8% employer contribution and a minimum 3% employee contribution, plus life insurance up to 4× salary as an active member.

Closing date: 31st May 2026
Interview Process: First Interview (virtual), week commencing 15th JuneSecond Interview (in-person), 25th or 26th June

We reserve the right to close this vacancy early if we receive a high number of strong applications.

We are committed to equality, diversity and inclusion and welcome applications from all backgrounds.

The Senior Supporter Engagement Manager will lead the strategic development of personalised, data‑driven supporter experiences that deepen engagement and maximise long‑term value. This role oversees the design and optimisation of multi‑channel supporter journeys, with a key focus on the creation and delivery of the email, SMS and What’s App communications, as well as our loyalty‑focused communications such as Cure Magazine, supporter newsletters and seasonal loyalty comm such as Christmas Cards. You’ll be a resident expert in marketing personalisation and data automation through martech tools.

Acting as the organisation’s expert in supporter experience design, the postholder ensures that every interaction — from the point that a supporter hits our database to long‑term stewardship — is timely, relevant, and insight‑led. You will use a mix of influence, coaching and collaboration skills to work across the organisation – working closely with Fundraising, Digital, Data, Business Intelligence, Insight, Policy and Campaigning, Volunteering, Info Services and Brand teams to embed a culture of continuous improvement and supporter‑centric thinking.

Most importantly you’ll be passionate about giving supporters a fantastic experience so that they stay longer, do more and feel like a valued part of getting to a cure for dementia.

Key Responsibilities:

Supporter Journey Development & Design

· Lead the end‑to‑end design of supporter journeys working collaboratively across all the organisation, taking an audience led approach in achieving our income, engagement and influence objectives, joining the dots and identifying opportunities for cross sell, upsell and integration of offers throughout a supporter's relationship with us.

· Oversea the mapping and optimisation of lifecycle journeys, ensuring they are insight‑driven, segmented, and aligned with organisational goals towards a cure.

Responsible for ensuring your teams are expert in our martech, and use testing frameworks (A/B, multivariate), data and performance insights to optimise journeys performance.

· Lead for automation of journeys within our martech, balancing efficiencies on resource with excellent supporter experiences.

· Lead for data, compliance and technical troubleshooting.

Data Selections & Audience Targeting

· Responsible for making audience targeting decisions ensuring accurate, timely, and insight‑led targeting for all fundraising and engagement activity.

· Working collaboratively with the BI team to ensure the development and application of data modelling and propensity models to predict supporter behaviour models that support tailored communications and efficient campaign delivery.

· Work closely with Data and Analytics teams to maintain data quality and optimise selection processes, and work with insight and BI to translate performance outputs into actionable recommendations for optimising our supporter journey performance.

· Ensure robust documentation, governance, and continuous improvement of data targeting and selection workflows

· Work collaboratively with the digital analytics team to ensure a strong connection between web and paid digital activity to avoid siloes across the stages of a supporter's experience with ARUK.

Supporter Loyalty & Stewardship Communications

· Lead the creation of loyalty‑focused communications that build long‑term relationships and increase lifetime value and deliver on our supporter experience principles – including communications such as Cure Magazine and E-newsletter.

· Work collaborative with Senior Supporter Relations Manager to develop stewardship frameworks that recognise and thank supporters at key moments – including the coordination of an ARUK approach supporter Christmas and Seasonal greetings.

· Ensure collaboration within these organisational supporter loyalty communications is effective leading for RACI and levels of approval.

· Lead for your team adhering to GDPR-aligned audience management and safe data activation.

Leadership & Collaboration

· Manage and develop a multi‑disciplinary team across your key responsibilities, fostering a culture of audience led, testing, continuous improvement and joined up thinking, planning and delivery.

· Build strong relationships with key stakeholders across fundraising, digital, brand, data, insight, info services, policy and campaigning, and research teams to ensure alignment and shared priorities.

· Responsible for keeping up to date on latest thinking, tools and technology for delivering effective Supporter Experiences, working closely with our Salesforce Technical Product Owner. And represent the charity in conferences, networking and influencing within the sector.

Knowledge, skills and experience needed:

· Extensive experience in supporter or customer journey design, CRM‑driven marketing personalisation and data automation

· Strong understanding of email marketing and supporter journey platforms and infrastructure, automation tools, and CRM systems.

· Familiarity of audience targeting segmentation and data selections.

· Familiarity with propensity modelling, predictive analytics, or working alongside data science teams.

· Proven ability to lead teams and manage complex, cross‑functional projects.

· Strong analytical mindset with the ability to translate insight into action.

· Excellent communication and stakeholder‑management skills.

· Demonstrable experience of leading supporter engagement programmes across multi-channel campaigns and activity.

· Demonstrable experience of working with external partners, including creative agencies, platform providers, research agencies, print and production houses.

· Demonstrable budget development and management experience.

· Deeply supporter‑centric, with a passion for creating meaningful experiences and supporter communications.

· Ability to distil complex data into simplified actionable insights that build the programme.

· Curious, analytical, and comfortable working with data and making driven decision‑making.

· Creative thinker who enjoys solving complex problems, particularly solving problems in collaboration with stakeholders.

· Collaborative, confident, and able to influence at all levels, particularly at a senior level across the organisation.

· Experience of coaching internal stakeholders, with strong workshop facilitation experience.

· Committed to continuous learning and innovation.

Additional Information:

Ways of working:

As part of our Agile ways of working, you will be required to work approximately 2 days a week from the office, which is subject to the requirements of the role and the business needs. Flexibility on where you work can be split between working from home and our office.

Roles that are classed as part of the Agile ways of working are not able to claim any costs for Mileage/Travel on Public Transport, Accommodation and/or Meals.  This includes when attending the office for various meetings/events.

Our Office: Our office is at 3 Riverside, Granta Park, Great Abington, Cambridge, CB21 6AD. 

Salary: Circa £56,000 per annum, plus benefits. 

Please download the Vacancy Pack on our website for more information.

The closing date for applications is the 31st May 2026, with interviews being arrange once shortlisting has been completed. Please indicate in your covering letter if you are unable to attend an interview on a certain date. We would encourage you to submit your application at the earliest opportunity, as on occasion we may have to bring forward the interview date and/or the closing date based on the needs of the business. Although a possibility, this will only happen in exceptional circumstances. Please indicate in your covering letter if you are unable to attend an interview on a certain date.

We value diversity and are committed to creating an inclusive culture where everyone can be themselves and reach their full potential.  We actively encourage applications from people of all backgrounds and cultures, particularly from those in the global majority, those with disabilities, men and those from the LGBTQIA+ community. Any offer of employment is however subject to you having the right to work in the UK.

As part of our commitment to being an inclusive employer and ensuring fairness and consistency in our selection process, we will handle your CV and application with the utmost confidentiality. Should you require any adjustments at either the application or interview stage, please contact us via our website. 

How to apply: Please create an online account using our Online Recruitment Platform which can be accessed through our Job Vacancies page. You will be able to attach your CV to your application and track the status of your application.

About Alzheimer’s Research UK: Alzheimer's Research UK is the UK's leading dementia research charity. Our mission is to accelerate progress towards a cure.  Today 1 in 2 people will be impacted by dementia, either through caring for a loved one, developing it themselves or tragically both. But there is hope. 

Harris Hill is seeking an Individual Giving Manager ASAP for 3-6 months, to replace a leaver and interim recruitment period. 

This is a hybrid role, working 1-2dpw in the office, will pay £38-45kpa, and will consider 4 or 5dpw total. The role is also open to possible permanent application when they recruit.

The responsibilities for the interim will include:

Keep the wheels on the current programme

Form part of the panel of Senior IG Officer recruitment

Review and make recommendations for current programme

Complete with support of Head a feasibility study of utilising agencies - we currently do most things inhouse 

Project manage the transition of our lottery product to a new supplier (it currently sits inhouse and within our current CRM, but is not going to be housed within our new CRM)

Develop and start to implement a Regular Giving programme - it is one of the highest performing income streams in the programme, but no stewardship or upgrade activity is happening. 

Good to know

We are in the middle of CRM transition from DonorFlex to Beacon - don't need to have experience of either, just have good experience of using CRMs to best practise

The current programme is not very sophisticated - no AB testing, very little outsourcing, status of data has limited progress but current workarounds drain resource. So - amazing opportunity for an interim to come in and revolutionise the programme pretty easily

If you are interested, please apply for more information.

We are looking for an experienced Salesforce Administrator to expand capacity and play a key role in the next phase of our organisation-wide Salesforce rollout. Having successfully implemented Salesforce for donor management, we are now expanding the platform to support our international field operations. 

Working as part of our International Salesforce team, you will configure a brand‑new Salesforce NPC platform, integrate it with our existing NPSP donor system, and provide day‑to‑day support to users across 18 countries. You’ll be a Salesforce product champion - triaging support tickets, delivering configuration changes, supporting testing, and helping drive continuous improvement across the organisation. 

This is a highly collaborative role, working closely with our Salesforce Developer & Product Owner, Project Manager, and stakeholders around the world. Occasional travel to our London office and internationally may be required. 

About you 

You are a certified Salesforce Administrator with strong experience building and configuring Salesforce from scratch. You’re a confident communicator, an excellent problem solver, and comfortable supporting and training users in an international environment. Experience with NPSP and / or NPC is required. You must be a fluent English speaker with the right to work in one of the following countries: UK, Albania, Bosnia-Herzegovina, Bulgaria, Denmark, Germany, Moldova, Netherlands, Norway, Romania or Ukraine. 

About us 

Mission Without Borders is an international Christian organisation working with poor and marginalised families and children across Eastern Europe. We support communities through practical, emotional, and sustainable development initiatives - serving people regardless of religion or ethnic background. 

Rewards and benefits 

• Up to 30 days annual leave plus bank holidays 

• Pension scheme 

• Flexible working, with occasional travel 

Help develop a new international Salesforce platform, transforming the lives of families, children, and communities in Eastern Europe. Working with 18 countries, this is a real opportunity to make a difference. 

Key responsibilities:

1. Main Purpose of the Job

• To ensure the panel reflects AvMA’s values and that where possible the panel is managed in line with our strategic plan.

• To manage and oversee the operation of the specialist AvMA clinical negligence panel to include ensuring the qualifying requirements for panel applicants are relevant and up to date and reflect any important medical and legal developments.

• The assessment of panel applications and interviewing of Applicants. Convening meetings of the panel committee, drafting agendas for those meetings and identifying issues to be discussed.

• Identify ways for the AvMA panel application process to become more streamlined, efficient and supportive of lawyers making panel applications. To develop the process to ensure it is fit for purpose, relevant and continues to meet the needs of the public.

• Ensuring the AvMA database of panel membership and special interests is kept up to date. Giving informal advice to solicitors enquiring about panel membership requirements, liaising and meeting with firms as required.

• Travelling and attending key networking events, including AvMA’s three-day (2 overnight stays) annual conference and AvMA annual panel meeting (usually held end Nov, beginning December), engaging with potential AvMA panel applicants, promoting the benefits of accreditation and the junior scheme (Certificates Competence Scheme (CCS)), keeping up to date with medical and legal developments. Speaking at panel meetings and generally to promote the panel.

• Working with the conference department to identify relevant topics for panel meetings and conference events.

• To improve on the current re-accreditation process to make it more streamlined and user friendly for applicants.

• To ensure relevant data from panel applications is captured on the CRM. Regular analysis of panel data, findings shared with AvMA senior leadership team and more widely where appropriate.

• To pursue AvMA’s EDI strategy by considering ways in which the panel can be developed to ensure panel members are as ethnically diverse as possible.

• To liaise with AvMA’s conference department to advise on any training which may be required to strengthen AvMA panel members knowledge and information base.

• To work with the Director Medico Legal services in assessing applications for Certificate of Competence Scheme (CCS) for juniors. To update and work on the Certificates Competence Scheme including organising applicant feedback to ensure this scheme continues to be fit for purpose. To inform and work with panel applicant mentors in strengthening the scheme.

• To deliver on administrative requirements such as quarterly reports for trustees, working with AvMA’s Service Delivery Quality and Outreach Committee (SDQOC) as required to update on continued improvement of AvMA Panel Accreditation Scheme.

• Dealing with queries raised by AvMA Panel applicants and/or juniors who may have had their applications rejected.

• Ensuring AvMA panel template letters and documents are updated

• From time to time speaking publicly about requirements for AvMA panel membership, common pitfalls and how to overcome them as well as other matters relating to panel.

• To consider client complaints about panel members to determine whether the threshold for disciplinary action under AvMA’s Panel procedures is met.

• To manage disciplinary procedure for AvMA Panel members, identify and liaise with adjudicators, prepare documentation, set up the hearing.

• To manage appeals against rejection of an application for accreditation/reaccreditation, liaise with adjudicators.

• To keep on top of any government, regulatory or other policy changes which may affect the way in which patients can access justice, recover damages and seek redress for adverse clinical outcomes, as well as any improvements or impediments to lawyers undertaking this work.

• To develop and grow the AvMA panel accreditation and Certificates Competence scheme membership; to identify cost efficiencies and maximum engagement with AvMA accredited panel solicitors.

• Any other duties associated with the role.

2. Skills and Experience

Administration of the AvMA Panel

The bulk of the administration and management tasks do not require specialist skills; however, assistance is provided by the PA to the CEO when required.

AvMA has a Customer Relationship Management (CRM) driven computer system throughout the organisation, the introduction has been phased and the applicant should be confident enough with sufficient IT skills to onboard the new system. The CRM works with Microsoft Dynamics 365 a data driven software solution which is intended to manage, track and store information. AvMA considers IT to be an ongoing commitment and the new panel accreditation manager should be willing to consider ways in which AvMA can maximise the impact of the CRM to improve services and data collection on key issues identified from panel related activities.

Tasks such as updating and preparing new panel application documents and report forms will require medical and legal input, the panel application interview process will involve discussions about topical medico legal issues and for this reason the post would suit someone who has a legal background, ideally qualified as a solicitor or barrister, preferably with clinical negligence accreditation. A a medical background would be helpful.

Assessment of new applications, interviews and dealing with correspondence

The Panel Accreditation Manager is primarily responsible for the assessment of new panel accreditation applications.

The role of Panel Accreditation Manager would suit someone who has practised as a claimant clinical negligence lawyer who is looking to draw on their expertise and experience in a new role.The successful applicant should be confident in assessing former peers and colleagues in a fair and impartial way.

The nature of this work is such that the Panel Accreditation Manager can come into possession of sensitive information, discretion and respecting confidentiality are key qualities for this role. 

Reaccreditations

Reaccreditation assessments are done internally by the Panel Accreditation Manager, occasionally assistance can be provided by members of the internal panel assessment team.

AvMA aims to make reaccreditations more straightforward for practitioners and the new appointee will be expected to liaise with the profession to understand where they consider the biggest hurdles to reaccreditation lie and to consider how these can be overcome without compromising standards. 

AvMA receives a minimum of 15 applications for reaccreditation per annum, however numbers are usually considerably higher, up to 30 per annum.It is thought that the reaccreditation process could be designed to be more streamlined and user friendly for both the applicant and in house.

Other AvMA Panel assessments

In addition to assessing AvMA panel applications and reaccreditations the Panel Accreditation Manager will need to assess applications from accredited panel members who have changed firms.

Change of firm applications tend to be straightforward if the applicant has been on the panel for some time and is going to a firm where there is another AvMA panel member but the process is more in depth for those going to a firm which does not have another AvMA panel member.  The Panel Application Manager needs to be confident that the new firm can meet the minimum standards and supervision requirements required of a first time panel application. 

There are about 5 applications for changes of firm rising to a maximum of 10 per annum. 

Interim Reviews

From time to time first time applicants may demonstrate that they largely meet the core criteria for AvMA Panel membership but there may be some areas that require improvement.In those cases, AvMA can award the applicant AvMA panel status subject to a review sometime later.The Panel Accreditation Manager is responsible for following up that review and examining progress made.The review is an opportunity to identify if the applicant has succeeded in strengthening the areas of weakness identified.If they have not, they risk losing their AvMA panel status entirely. 

There are about 3 interim reviews per annum, currently not exceeding 6. 

3. Other

• To support the Events Department’s quality initiatives and to suggest continuing improvements where needs arise.

• To undertake other duties commensurate with the post as may be required.

• Deputise for the Head of Events when necessary