Fundraising Product Manager Jobs

Closing Date: 2 October 2024

Ref 6811

We're looking for a Shop Manager with a passion for sustainable fashion to join our team in our Chester shop!

We want to bring the wonders of charity shops back to our high-street and we need driven and passionate people to get us there!

About Us

Save the Children UK believes every child deserves a future. In the UK and around the world, we work every day to give children a healthy start in life, the opportunity to learn and protection from harm. When crisis strikes, and children are most vulnerable, we are always among the first to respond and the last to leave. We ensure children's unique needs are met and their voices are heard. We deliver lasting results for millions of children, including those hardest to reach.

About the Role

Located in Chester, this is a large busy shop in a brilliant location, with a vibrant community!  As Shop Manager, you'll be leading and motivating a diverse, passionate and experienced volunteer team, as well as focusing on maintaining standards and building strong connections within the local community to ensure the shop's continued success.

About You

You will be someone with exceptional people skills, a leader who understands the importance of community and enjoys supporting people to exercise similar passions through volunteering.

You'll bring:

• Proven experience leading and motivating teams, ideally having managed volunteers, or a retail team previously 
• A strong understanding of what good looks like in a busy and successful community-led shop, ideally with some experience within Retail or a clear passion for sustainable fashion and knowledge of products and trends
• A can-do attitude and ability to approach challenges in a positive way, knowing when to reach out for support and guidance where you need it.

Previous charity retail experience is ideal, but not essential. If you have transferable leadership skills or experience managing volunteers in other settings and are looking for a new challenge, we'd love to hear from you!

Ways of Working: On-site – this role will be based in the Chester shop. The shop is currently open Mon-Sat 9am-5pm. We're looking for someone able to work 5 days (35 hours) per week to include some weekend working.

Please note: To avoid disappointment, you are advised to submit your application as soon as possible as we reserve the right to close the vacancy early if a high volume of applications are received. This is to ensure that we can manage application levels whilst maintaining a positive candidate experience. Unfortunately once a vacancy has closed, we are unable to consider further applications.

Ways of Working:

The majority of our roles can be performed remotely in the UK, but there are likely to be times when you will be required to come to your contracted office (up to 2-4 days per month or 6-8 days per quarter).  This will be agreed with your Line Manager and team and is intended to be time spent on collaborating with colleagues and relationship building. 

Please note: travel costs to your contracted office will be at your own expense. 

Flexible Working - We are happy to discuss flexible working options at interview. 

Commitment to Diversity & Inclusion: 

Save the Children UK believes in a world that is fair, inclusive and equitable where all children have the opportunity to change their world. We apply this to our workforce and we are committed to developing and supporting a diverse, equitable, and inclusive organisation where all employees have a sense of belonging and feel that they can be "Free to Be Me". We are not looking for just one type of person - we want to recruit people who can add fresh perspectives, innovative ideas or challenge that disrupts the risk of group think. 

We are especially interested in people whose childhood experiences - of life on a low income, of migration, of being in a racialised community, of the care system, of being LGBT+ or in an LGBT+ family or living with (or with someone with) a disability - help us to see things we might otherwise miss. Whatever your story is we want to hear it because we know that different voices, ideas, perspectives and knowledge, working together will enable us to better the lives of children around the world. This is the reason why we are all here. 

Can you inspire and be inspired? Can you deliver great customer service? Are you looking for a chance to shine? We have fantastic opportunities for progression and development and the Freedom to nurture ideas and flair within a Framework of support to develop you.

At Barnardo's we believe in children, the funds we raise in store support the most vulnerable children and young people in the UK and now's your chance to play your part in this vital work. As well as maximising sales and profit in store you'll also ensure the very highest standards of presentation and customer services – your aim will be to make your store the best in town, for customers to visit and for your colleagues to work in.

You're an experienced people manager; you are creative and resourceful and can use this to generate customer, donor and colleague loyalty. You'll need to be well organised with great communication skills to lead your team of colleagues in store to maximise sales and profit and meet your stores targets.

In return you will work for one of the UK's largest charity retailers with benefits, including full training and development package, promotion prospects, pension and benefits.

Generating the money we need to make children's lives better is a truly fulfilling role so if you'd like to use your talent to make a positive difference then we would love to hear from you!

The full Job description and Person profile is available below. Please read this before applying to ensure that the job matches your skills and experience.

* As part of Barnardo's ongoing commitment to safeguarding, our retail recruitment process requires that successful candidates are asked to consent to a Basic criminal records check.

Interview Date: Where an interview date has been given in the advert, this will be the only date available. Please check this before proceeding with your application.

Please note due to the high volume of applications for some posts, this advert might close before the displayed closing date. We recommend that you apply for this role as soon as possible.

Paths for All's vision is for a happier, healthier Scotland where physical activity improves quality of life and wellbeing for all. To achieve this mission, Paths for All are investing in their fundraising capability with a new Head of Income Generation role.

The Head of Income Generation will join Paths for All at an exciting stage, with a roadmap planned but plenty of opportunities to put your personal stamp on the role. Paths for All have some successful existing fundraising products such as their Step Challenge, and a huge volunteer base to tap into. They are continuing to invest, with a brand review also happening – there is plenty of energy, enthusiasm and ambition throughout the organisation, and they need the right person to join the team to use that energy to deliver fundraising success.

Working as a core part of the Senior Leadership Team, you will be the fundraising expert for the organisation, providing relevant and useful insight. This role has a great mix of ‘doing the doing’ and operating at a strategic level. There are significant opportunities for income growth across fundraising products, trusts and grants and corporate fundraising. Many areas of potential have not yet been explored.  

If you are an experienced leader, looking for a chance to make a fundraising function your own, this is a fantastic opportunity to join a popular cause at a pivotal time.

For further information relating to this position, and how to progress your application please download the candidate pack.

Interviews are scheduled for Tuesday 8th October. 

This is a new and exciting role to make your own within a caring and supportive team.

We are looking for an experienced Partnership Manager to identify, develop, manage and grow the charity’s relationships with companies across the interiors industry and further afield. If you are extremely organised with enthusiasm, energy and passion to develop new and existing corporate relationships then we'd love to hear from you.

World Obesity Federation is seeking a Campaigns and Membership Coordinator to join their team. 

World Obesity Federation (WOF) is a worldwide federation with over 100 members and takes a holistic view of obesity from cause and prevention to treatment. WOF is a lead partner to global agencies on obesity, including WHO, and a member of the Global Obesity Coalition.

This position will lead on member communications and management, as well as the campaign management for World Obesity Day. Main responsibilities will include managing the day to day membership provision for the organisation, acting as Project Manager for World Obesity Day, leading on campaign resource development, liaising with members and chairing the Global Advisory Group.

The Campiagns and Membership Coordinator will join the Communications Team.

Desired skills and experience - experience of running campaigns (ideally health and/or charity related), experience of working within a membership organisation, understanding of working at a global level, additional languages.

Required - Excellent spoken communications and interpersonal skills, right to work in the UK and able to travel internationally.

First interview 1st October

Second interview with a presentation 3rd or 8th October

As our Senior Marketing Manager, you will be the driving force behind the creation and execution of industry-leading corporate and high-value marketing campaigns. Your mission is to inspire more organisations and high-value donors to engage with and support the British Heart Foundation (BHF) in its life-changing, lifesaving work.

Key Responsibilities:

• Strategy & Planning: Collaborate closely with BHF’s high-value income teams (Corporate Partnerships & Philanthropy) to develop and review mutually beneficial partnerships. Lead the strategy for all high-value marketing activities, ensuring they are insight-led and support BHF’s brand, audience, and communications strategies. Identify and capitalise on opportunities for continuous improvement.
• Campaign Development/Management: Create compelling partnership marketing messaging and materials. Develop campaign briefs and manage the execution of key campaigns with strategic partners and high-value donors. Ensure all marketing materials adhere to BHF’s brand guidelines.
• Navigating High-Value Relationships: Cultivate deep relationships with our strategic partners’ marketing teams and collaborate with them to design and deliver initiatives that propel our partnership goals. Ensure each campaign, activity, and channel is evaluated, and learnings are shared with relevant teams.
• Cross-Functional Collaboration: Work cross-functionally with various teams to integrate health and mission-led information for our partnerships. Drive integration and alignment across all customer touch points.
• Agency Management: Take ownership of campaign management with agency partners, manage integrated ways of working, and ensure swift resolution of any issues.
• Finance: Ensure campaigns meet financial targets, support budget management, and oversee the accurate processing of purchase orders and invoices.

Working arrangements

This is a blended role, where your work will be dual located between your home and our London office. 

At BHF we believe in the power of being together, so our colleagues on blended contracts can expect to spend some time in their office, at least one day each week, on average. The use of our office spaces is driven in part by your role and the activities you need to do. This may vary from time to time, so you will need to work in a flexible way to unlock your best work for our cause. 

Need more help balancing your work and home life? Talk to us about what flexibility is available at the application or interview stage.

About you

As our ideal candidate, you will bring significant experience as a Senior Marketing Manager, with a strong background in developing integrated, multi-channel campaigns for both B2B and B2C audiences. You’ll have extensive expertise in product marketing, retention, and stewardship activities, along with a proven ability to deliver end-to-end marketing campaigns from strategy to evaluation.

Driven and solutions-focused, you possess strong influencing and negotiating skills, and your experience in partnership, corporate, or B2B marketing and targeting high-net-worth audiences sets you apart.

Thriving in cross-functional environments, you are an outstanding presenter with excellent organisational and communication skills who can create buy-in and drive projects forward despite conflicting agendas.

With a proven track record of leveraging data analysis and insights to craft exceptional marketing campaigns and identify continuous improvements, you can demonstrate successful project management and effective leadership of third parties, agencies, and diverse stakeholders.You'll have experience managing budgets, planning and monitoring expenses, and ensuring that creative and innovative marketing strategies meet financial targets.

You have experience managing brand campaigns and strategy, ensuring that all marketing materials align with our brand and partners' guidelines. Additionally, you’ll have a deep understanding and experience of delivering marketing activities through various channels and creative formats.

Your strategic mindset and keen eye for detail enable you to navigate complex marketing landscapes and deliver impactful results. This, combined with a passion for our cause, will help you excel in this role and have a significant impact on our mission.

About us 

At British Heart Foundation, we are focused on the urgent need to fund more research into heart and circulatory diseases like heart diseases, stroke, vascular dementia and the conditions that cause them, to find answers fit for 21st century challenges. We are independent, have more than fifty years of breakthroughs under our belts and we won’t stop until we beat heartbreak forever.

We value and respect every individual’s unique contribution, celebrate diversity, and make inclusion part of what we do every day. 

Our Equality, Diversity and Inclusion (EDI) Strategy, Igniting Change, along with our internal EDI group, Kaleidoscope, and a growing number of employee network groups (our Affinity Groups), help us create an environment where all our colleagues and volunteers can succeed.

Benefits

To find out more about the benefits available at the BHF please download our benefits document at the bottom of our advert page.

Interview process

Interviews will be conducted via Microsoft Teams.

Amnesty International UK (AIUK) has a simple aim: an end to human rights abuses. Independent, international and influential, we campaign for justice, fairness, freedom and truth wherever they are denied. If you want to use your skills, knowledge, and experience to help fight for human rights, you could be our new Individual Giving Executive.

About the role

The Individual Giving Team help us achieve our goal of delivering human rights impact by raising funds from our supporters. The Individual Giving Executive, within the acquisition team, is responsible for delivering direct marketing campaigns to develop and engage new Amnesty International UK financial supporters, across a range of products including Lead Generation, and Payroll Giving.

You will be working across a range of channels including, but not limited to, telemarketing, email and digital. You will need to work with both external agencies and other departments within the organisation to ensure projects are delivered on schedule and within budget.

More details can be found by downloading the job description from our careers portal.

The role may be for you if:

• You have strong fundraising copywriting skills and digital marketing knowledge.
• You're skilled at working with and managing fundraising agencies, including telemarketing agencies.
• You have project management experience and can deliver multiple projects on time.
• You communicate well with internal and external stakeholders.
• You are numerate and able to interpret statistical information to monitor and forecast performance.
• You collaborate and positively contribute to an inclusive culture.
• You also have a good knowledge the Fundraising Regulator's Code of Practice

Our Commitment to you

Inclusion, Diversity, Equity, and Anti-Racism (IDEA) are at the core of our values. We want to be an organisation that tackles structural inequality and prejudice as well as be an actively anti-racist organisation. This means taking a meaningful and equitable approach to supporting and developing you and others during your time with us.

New colleagues receive 27 days leave annually (29 after five years), as well as bank holidays (pro rated for part time) and 3 wellbeing days. 2-5% employee pension contributions are matched at 6-9% and we offer 6 months full pay for family leave. We offer flexible working such as compressed work patterns and job shares.

Apply for this role

This vacancy advert may be taken down from job boards earlier than the stated deadline if a high standard of applications is received (if you have started an application in our portal, you will still have opportunity to complete it by the original deadline).

We welcome applications from everyone and particularly encourage applications from people from an ethnic minority background, and people with a disability to help us achieve a balanced representation in our workforce, especially at senior grades.

To reduce bias in our shortlisting process, AIUK operates an anonymised application process. If for any reason you prefer to apply in a different format, or require adjustments in the process, please get in touch. To support all candidates to perform their best at interview, we send questions 24 hours in advance. We are a disability confident organisation.

Visit amnesty.org.uk/jobs for application guidance and information on benefits, recruitment inclusion and hybrid working.

Intelligence Manager

£33,112 per annum

London

STOP THE TRAFFIK disrupts the criminal business of human trafficking. We are prevention-focused and intelligence-led. As such, our Intelligence Team plays a central role in developing our prevention programs and delivering actionable insights to our global network of partners. This role is critical in enhancing both the quality and quantity of our intelligence output, while continuing to innovate our products to maximize impact.

As an Intelligence Manager, you will be responsible for the strategic gathering, analysis, and dissemination of intelligence as part of our ‘Exploitation Analytics’ service. We work with a number of global organisations including financial service institutions, global technology platforms, telecoms, and the food & beverage industry who rely on our reporting to safeguard their operations against exploitation and identify bad actors. Additionally, this role will support our Prevention Team to develop high quality campaigns that reach vulnerable people on the ground. Your leadership will ensure STOP THE TRAFFIK remains at the forefront of innovation, leveraging cutting-edge information/Intelligence.

Responsibilities:

· Intelligence Gathering: Oversee the collection of industry, technological, and competitive intelligence, ensuring data accuracy and relevance and to a high standard of research.

· Analysis and Reporting: Lead the analysis of gathered intelligence, transforming data into actionable insights and strategic recommendations.

· Innovation and Improvement: Continually assess and improve our intelligence, methods, and analysis, incorporating new technologies and data sources to enhance our impact.

· Collaboration with Prevention Team: Work closely with our Prevention Team to support the development of highly relevant, specific campaigns that reach vulnerable, at-risk communities on the ground with safety information to avoid harm/exploitation.

· Stakeholder Communication & Management: Serve as the primary point of contact for all intelligence-related matters, communicating complex information clearly and concisely to various stakeholders. The successful postholder will be responsible for managing a portfolio of commercial clients.

Benefits:

· A friendly, supportive team

· Opportunity to work directly with global brands and experts around the world

· Encouragement and autonomy to present new ideas and lead on solutions

· The opportunity to join a cash benefit healthcare scheme for low monthly contributions, which can also cover your partner and children

· A corporate eye-care scheme

· Life insurance

· A non-contributory Grouped Personal Pension Scheme, where we pay a 7% contribution of your gross salary into your pension pot (you can choose to personally contribute if you wish)

· Life insurance

· An annual leave allowance of 27 days annual leave (plus 8 bank holidays), rising to 1 day annually up to 33 days

· Cycle to Work scheme

· Season Ticket Loan

· Employment policies, including flexible working policy which reflect the needs of our staff In-house and external training opportunities

Further details about STOP THE TRAFFIK can be found on our website.

If you have the relevant experience, are highly resourceful, adaptable, pro-active, and a critical thinker able to work in a fast-paced environment, please send a CV and brief cover letter that evidences your ability to be successful in this role.

Please visit the Oasis Charity website to find out where to email your CV. 

The deadline to apply is September 26th 2024.

We cannot sponsor applicants at this time.

Role title: Individual Giving Assistant
Salary: £21,445 per annum
Hours/Contract: Permanent 35 hours per week
Based: UK Flexible/Home based
Closing date: 8th September 2024
Interview date: WC 9th September

The Individual Giving team is recruiting two Assistants to join our successful, friendly and supportive Mass Fundraising department, and contributing towards income targets of £60m a year.
The Individual Giving team are responsible for the planning and delivery of Marie Curie's raffle, lottery, stewardship and cash programmes, which are delivered across direct mail, email, telemarketing, DRTV and digital adverts. We have one Assistant role in the Prize Led team, and one in the Appeals team, but both roles will work across Individual Giving to support a wide range of activity.

Marie Curie Benefits Package:
- Season ticket loan for travelling to and from work
- Defined contribution schemes for Pension
- Marie Curie Group Personal Pension Scheme
- Loan schemes for bikes; computers and satellite navigation systems
- Introduce a friend scheme
- Help with childcare cost (T & C's apply)
- Entitled to Marie Curie Blue Light Card
- Entitled to Benefit-Hub Discount Scheme
- Life assurance - for all employees
- Eye care- (under Display Screen Equipment (DSE) regulations, Marie Curie will pay towards sight tests if you use computer screens and other displays as part of your job)

What's in it for you
- Annual leave allowance - - England and Wales = 25 days plus 8 public holidays (pro rata)
- Northern Ireland = 25 days plus 11 public holidays (pro rata)
- Scotland = 25 days plus 10 public holidays (pro rata)
- Competitive Policy for parental/sick Leave
- Continuous Professional development - (Marie Curie supports and encourages personal and professional development)
- Industry leading training programmes
- Flexible Working
- Free DBS/PVG/Access NI

What we are looking for:
- Some experience in the charity sector or in a customer service or administrative role
- A motivated problem solver, an excellent communicator, looking to make a difference, eager to grow and expand your knowledge of fundraising and the charity sector
- A keen interest in building a career in fundraising

As an Individual Giving Assistant, your role will be to provide administrative, operational and marketing support for a range of activities across the year. You'll be responsible for the accurate, efficient and compliant administration of our gaming products, as well as managing fulfilment and supporter responses for our direct mail programmes. You'll be a touchstone for internal and external queries, and responsible for managing the team's purchase orders and invoices for all activity. This is a great role giving you the opportunity to develop a knowledge of marketing insights and its application to Fundraising, as well as customer support and project management skills

To apply, please send us your most recent CV and a cover letter detailing your experience, how you meet the person specification and why you would like to work for Marie Curie
Marie Curie is committed to its values, which underpin our work. We take stringent steps to ensure that the people who join our organisation through employment or volunteering, are suitable for their roles and are committed to safeguarding all our people from harm. This includes our staff, volunteers and all those who use or come into contact with our services. We are dedicated to creating not just a safe place to work but also a supportive and rewarding one.
We believe that diversity makes us stronger.

Join Marie Curie and be part of an inclusive and equitable workplace where everyone's unique perspectives and experiences are valued. We welcome candidates from all backgrounds and walks of life. Apply today to bring your talents to our diverse and inclusive charity.
We're committed to making reasonable adjustments to support you throughout the application and selection process.
We reserve the right to close this vacancy early. Agencies need not apply.

About the Tropical Health and Education Trust (THET)

THET is a global health charity working in partnership with governments, health institutions, and international bodies to train health workers and strengthen health systems across 31 countries.

We do this through grants management and capacity building, alongside research, convening and advocacy towards the goal of Universal Health Coverage. At the centre of our approach, is the model of Health Partnerships, long-term relationships between UK and LMIC health institutions, which improve health services through the reciprocal exchange of skills, knowledge, and experience.

At the heart of our work is vision of a world where everyone has access to healthcare.

Job Purpose

The Digital Transformation Manager leads THET’s efforts to transform our own programmes of work and the way THET operates, and also that of the Health Partnership community to better incorporate and enable best practice in digital solutions.

The Digital Transformation Manager will work with teams across the organisation to consider how in every aspect of THET’s work we can transform our use of technology to achieve greater efficiencies and effectiveness, improve inclusivity and equity, and whilst reducing our carbon footprint.

Digital Transformation is a key enabler for the organisation to help advance access to health services in low-and-middle-income countries, via activities such as building online communities, online learning for health workforces in complex and humanitarian settings, e-health, amongst others.

This role will require engagement across the different departments of THET including programmes, and research, evidence and learning, and external engagement, as well as engaging with external stakeholders to drive and raise visibility of this agenda. This is an external-facing role - the ideal candidate will be able to translate their technical digital skills to non-technical experts both in the UK and different cultures around the world.

Key Responsibilities

Strategy

• Lead the review and delivery of THET’s digital transformation strategy.
• Lead and implement THET’s digital enablers to support the organisation’s strategic plan

Programme Management

• Develop and enhance the user experience of both external and internal stakeholders across key digital products including the THET website, Pulse platform, learning platforms and bespoke applications.
• Conduct user research and collaborate with cross-functional teams to drive a long-term strategy across our digital portfolio

Stakeholder and project management

• Provide guidance and capacity development to both THET staff and the Health Partnership community on digital implementations and best practice
• Ensure THET has accurate data and analytics to support operations and programmes across
• Project manage key digital projects including scoping, testing, implementation, and review.
• Engage with external experts to promote and drive THET’s digital agenda across the global health sector.
• Lead and develop THET’s digital reporting mechanism to track the success of digital implementation across programmes.
• Lead a Digital Transformation Working Group to support digital transformation across THET and the wider HP community.

External representation and publicization

• Representation at key THET and external events raising visibility of digital working within health partnerships and across the health partnership community.
• Working with THET external engagement and research evidence and learning teams to deliver communisations and policy documents on digital transformation.

Fundraising and digital transformation project design

• Lead fundraising for digital transformation at THET, working closely with colleagues across the organisation.
• Support colleagues in integrating digital transformation across project proposals.
• Reporting back to donors to demonstrate the value of THET’s digital interventions

Operations

• Manage third party providers including vendors and Managed Service Providers, ensuring compliance with SLA’s.
• Working with the Chief Operating Officer, ensure THET has adequate and appropriate IT infrastructure and cybersecurity processes in support with IT MSP

Line Management

• Line manages the Digital Transformation Officer
• Mentor and coach other team members as required

What we offer

• Flexible working hours
• Hybrid working arrangements
• Enhanced Maternity and Paternity leave benefits
• Confidential Employee Assistance Programme
• 25 days annual leave plus three days off between Christmas and New Year
• Annual learning & development allowance
• 5% employer pension contribution when an employee contributes 3%.
• A friendly, supportive work environment

Crisis is the national charity for people experiencing homelessness. In 2024 we embarked on our new 10-year strategy for ending homelessness. We know it is not inevitable. We know together we can end it.

About the role

Supporter Care is about inspiring people and giving them the opportunity to do something amazing. This role will suit you as an enthusiastic, adaptable and proactive team player. You’ll use your exceptional interpersonal skills to deliver a memorable experience to Crisis supporters and members of the public, adding value to every interaction.

As a key member of the Fundraising Department, you will handle inbound contacts with potential and existing supporters over multiple channels, delivering an exceptional quality of service to queries related to our new products and services including retail. And you’ll help to improve the supporter experience by identifying and helping to resolve issues in the supporter journey, particularly those relating to our website. This is an exciting time to join our team and contribute to us establishing how we can add real value to our engagement with supporters. We will work together to make sure the supporters' voices are heard and at the heart of our fundraising and decision-making.

This brand-new role is a brilliant opportunity for you to join a dynamic and ambitious team as we deliver a consistently excellent experience to our supporters.

Job title: Supporter Engagement Assistant (known internally as Supporter Care Assistant)

Contract: Fixed term for 5 months (Oct 2024 to February 2025)

About you

To be successful in this role you will have:

• Experience working in telephone and email-based roles in supporter care or customer service
• Ability to organise your workload and maintain a high level of output and accuracy even during busy times
• Ability to handle complaints and objections with confidence
• A proactive and collaborative approach to work
• Strong critical thinking and problem-solving skills
• Flexibility and ability to adapt quickly to changing priorities

Please see the full Job Pack linked below, for a full list of requirements for this role. We realise that long lists of criteria can be daunting, and you may not want to apply for a role unless you feel 100% qualified. However, if you feel you have relevant examples to answer the screening questions, we encourage you to apply.

We believe diversity is a strength, and our aim is to make sure that Crisis truly reflects the communities we serve. We are actively working towards our organisation being a place where everyone can thrive and make their best contribution to our mission of ending homelessness for good. We know that the more perspectives, voices, and experiences we can bring to this work, the better. We particularly welcome applications from people who have lived experience of homelessness, and people from all marginalised groups, communities, and backgrounds. 

Working at Crisis 

Our values, Bold, Impactful, Collaborative and Equitable, are at the heart of everything we do as we continue in our mission to end homelessness.

Our staff, members and volunteers are vital to getting the right government policies in place, providing breakthrough services, and building a supportive community. We’ll lead by example to nurture a positive and ambitious workplace guided by ending homelessness.  

As a member of the team, you will have access to a wide range of employee benefits including: 

• Interest free loans for travel season ticket, cycle to work, and deposit to secure a tenancy. 
• Pension scheme with an employer contribution of 8.5% 
• 28 days’ annual leave (pro rata) which increases with service to 31 days and the option to purchase up to 10 additional days leave. 
• Enhanced maternity, paternity, shared parental, and adoption pay.
• Flexible working around the core hours 10am-4pm 
• Wellbeing Leave to be used flexibly And more! (Full list of benefits available on website) 

Alongside our excellent staff benefits, we will support your ongoing development to build your skills, experience, and career. 

When you join us, you will have the opportunity to join our staff diversity networks, which aim to champion issues across the organisation, enable staff to be their authentic and best selves and contribute to making Crisis a truly diverse organisation.

How do I apply?

Please click on the 'Apply for Job' button below. Our shortlisting process is anonymised as part of our commitment to equality, diversity, and inclusion. We do not ask for CVs, instead we ask you complete the work history section and answer the screening questions for us to be able to assess you fairly and objectively. At least two members of staff score all applications.

Closing date: Sunday 22 September 2024 at 23:59

Can I use Artificial Intelligence (AI) technology for my application?

We strongly discourage applicants from using AI technology at any stage of the recruitment process. This is so we can run a fair, transparent process which gives all applicants an equitable chance of success.  We want to hear about your own experience and perspectives in your application and if shortlisted, during the interview too.

Accessibility

We welcome applications from people who identify as neuro diverse and want our recruitment process to be as accessible as possible. If you need us to make an adjustment or provide additional support as you apply for a role, please email our Recruitment team to discuss how we can help.

 
 Registered Charity Numbers: E&W1082947, SC040094

Digital Editor

Contract: 12-month fixed term contract, to start as soon as possible. Full-time (35 hours per week)

Salary: £39,358 – £41,325 (depending on experience) with excellent benefits 

Location: London, UK
Hybrid working: A minimum of 40% of working time is spent face to face, either in London office, or as a result of external engagement or travel for WaterAid. WaterAid is located at Canary Wharf, London and this will be your location and contract base. In order to apply for this post, you must be able to demonstrate your eligibility to work in the UK.

About WaterAid:
Want to use your skills in digital content production to play a vital role in making clean water, decent toilets and good hygiene normal for everyone everywhere?

We need passionate, creative and dedicated people. In return, you will be encouraged and empowered to be yourself at your very best. Together, we will make a bigger difference.

Join WaterAid as Digital Editor to change normal for millions of people so they can unlock their potential, break free from poverty and change their lives for good. 

About the Team:
Fundraising and communications at WaterAid is ambitious, dynamic and rewarding. This post sits within the Digital Content and Experience team (DCX), which manages our online platforms and content, and delivers unique digital experiences designed to raise awareness, inspire brand love and stimulate action through a variety of channels. The team also supports WaterAid colleagues globally.

The Digital Content and Experience team is part of the Communications Department within the Communications and Fundraising Directorate. The team is at the forefront of sector-leading, award-winning campaigns and products, thanks to a multi-disciplinary outlook and a test-and-learn culture. 

About the Role:
As our creative and meticulous Digital Editor you will take day-to-day responsibility for content on WaterAid's UK audience focussed digital channels, creating high-quality, user-centred material which compels people to act, while communicating organisational priorities.

In this role, you will create, commission and publish first-class digital content in a variety of formats (text, image, video etc.) to support our communications, fundraising and advocacy objectives, across web, social and email.

You’ll also: 

• Act as digital lead for select projects, planning and developing web, social and email components, working across all levels to influence, advise and negotiate this content.
• Work closely with colleagues across Fundraising and Communications to ensure integration and consistency of messages with all campaign activity, and ensuring content meets the needs of identified audiences. 
• Demonstrate a meticulous attention to spelling, grammar and editorial style, adhering to guidelines and ensuring copy is suitable for its target audience.
• Analyse web, email and social traffic data to maximise the potential of all content.

About You:

• A track record in, and passion for, digital communications and copywriting.    
• A solid understanding of content design, SEO techniques, user experience and web accessibility.
• Proficiency in Google Analytics, analysing large amounts of data and making decisions that bring about positive change.
• Significant experience of working with content management systems and basic HTML. 
• Strategic understanding of the social media landscape, platform best practice and social media marketing.

Although not essential, we also prefer you to have:

• Excellent stakeholder and project management skills, diplomacy, written and verbal communication skills.  
• Experience in the third sector in a digital content role.  
• Experience of producing videos for social media. 
• Experience of using an email service provider such as Dotdigital.

Closing date: Applications will close at 23:59 on 22nd September 2024. Availability for interview is required the week commencing 30 September via Microsoft Teams.

How to Apply: To see the full job pack, please click ‘Apply’. Please apply by submitting your CV and a cover letter into one document in either Word Document or PDF format. 

Pre-employment screening: In order to apply for this post, you must be able to demonstrate your eligibility to work in the UK. All our vacancies require a basic Disclosure and Barring Service (DBS) check to comply with our Safer Recruitment policy.

Our Benefits:

• 36 days' holiday (including 8 Bank Holidays)
• Option to buy an extra 5 days annual leave
• We offer a generous pension plan with employer contribution of up to 10%
• Wide range of flexible and agile-working arrangement
• Season Ticket Loan
• Free annual eye tests
• Pay as You Give charitable giving scheme
• Enhanced Maternity and Adoption/Surrogacy pay, Shared Parental Leave and Paternity Leave
• Sabbaticals
• Volunteer Day

Our Commitment

Our People Promise:
We will work with passion and focus to ensure safe and sustainable water, toilets and hygiene are available to everyone, everywhere. WaterAid is a place of purpose – where people have a real commitment and shared responsibility for the impact we have.  We are a global community with diverse backgrounds and perspectives, motivated by inspiring, stimulating work. We are determined to put the wellbeing of our people first, to be a place where people feel safe and able to contribute their voice and truly live our values.  

Equal opportunities:
We are an equal opportunity, disability-confident employer and are dedicated to achieving the highest standards of diversity, equity and inclusion. We welcome applications from people of all backgrounds, beliefs, customs, traditions and ways of life. This includes, but is not limited to, race, gender, disability, age, sexual orientation, religion, national or social origin, health status, and economic or social situation.

Safeguarding:
We are also committed to protecting everyone we come into contact with. We have a zero-tolerance approach to abuse of power, privilege or trust across our global work, and any form of inappropriate behaviour, discrimination, abuse, bullying, harassment, or exploitation. Safeguarding the people and communities we work with, our staff, volunteers and anyone working on our behalf is our top priority, and we take our responsibilities extremely seriously.

Position type:            Full time, Permanent  

Responsible to:         Website Manager

Direct reports:           None

Location:                    Remote (UK) or hybrid based in our HQ in Truro, Cornwall. Travel to HQ in Truro, 

                                    Cornwall at least 4 x per year.

Role purpose:

This role is focused on managing the content strategy for ShelterBox’s international websites. Putting the user at the heart of every decision, the role will produce high-performing web copy, develop and optimise user journeys, and share insights across the Fundraising and Communications department.

Our vision for this role is to create best in class website content that other charities look up to. In addition to maintaining our relationships with existing supporters, we want to use our network of websites to acquire new supporters of ShelterBox, earn more engagement from younger audiences, achieve more frequent donations and get supporters to talk positively about supporting ShelterBox without prompting.

The successful candidate will join a friendly and ambitious team and play a key role in helping to make ShelterBox a global name. The role is full of variety, working with other teams within the organisation to deliver a range of strategic projects.

Who are we looking for?

ShelterBox is seeking a bright, motivated and proactive individual with a minimum of 2 years' experience working in a copywriting or website content producer role.

You will be plugged into the digital world and should have a focus on innovation, helping us to spot trends to engage audiences and test new approaches.

Excellent writing skills, grammar and knowledge of the English language are essential, as is an understanding of different audience needs. You should be able to adopt different tones and styles of writing when supporting projects from both our international programmes around the world and fundraising campaigns – from explaining the latest developments in the Syrian war to persuading people to take part in our latest fundraising campaign. You will be able to clearly convey ideas in a compelling and concise manner and bring passion and excitement when it is needed. Attention to detail is crucial.

This is a great opportunity to get ‘behind the scenes’ of a busy emergency disaster relief organisation and help us work towards a world where no one goes without shelter.

Duties will include but not be limited to:

Best in class content

· Produce best-in-class website copy and content that speaks to our different audiences

· Create high performing website pages with powerful and engaging copy and content to support fundraising and communications campaigns and appeals, helping to increase engagement and donations

· Ensure all webpages are visually optimised in line with our brand guidelines and look as beautiful as possible

· Plan and deliver the ShelterBox blog, increasing engagement and organic traffic

· Update and maintain existing website content, including case studies, country pages, and evergreen content, to ensure information is always up to date and performing well

· Provide training for fundraising teams to develop web copywriting skills

Planning, testing and auditing

· Create a website content plan that answers user needs, attracts new traffic to the website and improves SEO rankings

· Perform SEO audits, keyword research and monitor search rankings across the website

· Perform contents audits, identifying areas for improvement across current website and identify areas for improvement or the introduction of new content to the site.  

· Build tests and implement learnings into content plans, using split testing and optimisation tools.

· Ensure website content is meeting user needs, running web surveys, putting the user at the heart of our content

· Analyse web content using tools like Google Analytics (GA4) and insight tools like Hotjar

· Define, develop and building reporting to help optimise supporter journeys

· Share insights, findings and best practice to ensure wider teams know and understand what is working well and how this can improve their areas of work

· Have an innovation focus with a willingness to fail, identifying and testing new products and trends with a view to increasing audience reach and engagement

International support

· Support our smaller affiliate websites by monitoring their content, prompting and helping those teams to update their pages

· Share our high-quality web content to all affiliate networks

· Support teams to improve quality of content with SEO training and recommendations.

· Share best practice insights, advice and training to all affiliate teams

Other responsibilities

· Any other duties as required which are deemed appropriate to the level and grade of the post

King’s Trust International (KTI) are looking for an experienced education advisor to lead on the development of and implementation of KTI’s best practice education approaches

Since our inception in 2015, we’ve supported over 20,000 young people to learn, work and thrive through our programmes. Our programmes and interventions are now present in 13 countries, across Asia, Africa, the Caribbean, the Middle East, and Europe.

The successful candidate will be an expert in educational pedagogy with deep experience in human-centered design, with a desire to get stuck in and work with our regional teams to generate ideas and solutions to improve the educational experience for young people and teachers in the countries that we work in.

You will be an organised project manager and strategic thinker, able to lead colleagues in service design projects, and work logically with fundraising teams to develop robust education proposals.

You will have experience of designing and operationalising education strategies at organisational and service levels.

You will work within a creative and strategic team with plenty of opportunity to learn and contribute to activity across the organisation.