• Are you looking for volunteer roles ?

    Go to volunteering section

10

Fundraising raiser edge database officer jobs

Job Alerts On

Get job alerts sent straight to your inbox.

By clicking 'Create alert' you agree to the Terms and Conditions applicable to our service and acknowledge that your personal data will be used in accordance with our Privacy and Cookie Policy and you will receive emails and communications about jobs and career related topics.

You will now get the latest from this search sent to your inbox.

You can manage your job alerts by clicking here:

Closing in 6 days
Greenpeace UK, London (Hybrid)
£48,396 - £55,644 (appointments are typically made at the start of the range, with flexibility for exceptional candidates)
Lead on high value cultivation and stewardship events, whilst playing a vital role in the operational side of the Key Relationships team.
Posted 1 day ago Apply Now

Upload your CV

Save time when you spot your dream job. Upload your CV with ease.

Upload CV
St John of Jerusalem Eye Hospital Group, Clerkenwell (Hybrid)
£35,000 - £38,000 per year
Posted 1 week ago Apply Now
Linacre College, Oxford, Oxfordshire (Hybrid)
£23,020 per year (£38,366 per year pro rata for 0.6FTE)
Posted 2 days ago
THINK Recruitment, London (Hybrid)
£35,000 - £40,000 per year
Posted 1 week ago Apply Now
THINK Recruitment, Gateshead (Hybrid)
£35,000 - £40,000 per year
Posted 1 week ago Apply Now
Page 1 of 1
Selly Oak, West Midlands (On-site)
£31,110 per year
Full-time
Permanent

Actively Interviewing

This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!

Job description

Donor Experience Officer - Fundraising

When registering to this job board you will be redirected to the online application form. Please ensure that this is completed in full in order that your application can be reviewed.

Acorns Children's Hospice are looking for a Donor Experience Officer to play a central part in delivering a world-class donor experience.  You'll ensure that everyone receives an exceptional, personalised experience that strengthens emotional connection and deepens commitment, enabling us to provide outstanding specialist care to every child and family who needs us now and in the future

About the Role

At Acorns Children’s Hospice we offer specialist palliative care and support for children and their families across the West Midlands. We are there wherever and whenever they need us, in the hospice, community and at home. As the UK’s largest children’s hospice charity, in terms of both numbers of children and families supported, and annual expenditure on our care work- we need to raise more than £14 million each year to run and support our care services.

As Donor Experience Officer, you will:

  • Play an active supporting role in planning and delivering Acorns donor experience strategy and plan
  • Answer and coordinate general enquiries efficiently and to the highest customer care standards
  • Supervise the recording, banking and thanking of donations for the Donor Experience team
  • Work collaboratively with colleagues across Fundraising to develop fundraising stewardship content and impact reports
  • Maintain accurate, up-to-date donor information in the CRM database
  • Support the stock management process, ensuring that fundraising materials are managed efficiently and stock levels are maintained

About You

  • Outstanding written and oral communication skills with experience of creating engaging, creative content for communication with key stakeholders
  • Experience of project planning with the ability to manage varying administrative processes and a capacity for prioritising and managing a complex workload
  • Experience working as part of a successful fundraising team
  • Experience of using CRM systems such as Raiser’s Edge, Salesforce, Donorfy or Donorflex

This role would suit candidates with experience as a Supporter Care Officer, Donor Stewardship Officer, Customer Experience Executive, Customer Relations, Membership or Community Engagement Officer, or Fundraising Officer/Administrator. We also welcome applicants with transferable experience in customer service, relationship management and stakeholder engagement.

What We Offer 

  • £31,110 per annum
  • 37.5 hours per week
  • Based in Birmingham (B29 6HZ)
  • Employee discounts from leading retailers – including the Blue Light Card
  • Discounts on refurbished tech
  • Health cash plan
  • Gym membership and equipment discount scheme
  • Bike2Work scheme - save up to 42% on bikes and equipment 
  • Wellbeing, legal and financial support
  • Career development through our Acorns Academy offering leadership, coaching, fundraising, clinical training and more.   
  • Generous contribution to group personal pension plan (7.5%) or continuation of current NHS pension scheme
  • NHS pension scheme life assurance or Acorns group life assurance scheme
  • Annual leave entitlement increases with length of service 

You need to be eligible to work in the UK to be considered for this role. We are committed to safeguarding children and vulnerable adults and therefore any successful candidate will be asked to provide two satisfactory references.

As a UNICEF Gold Rights Respecting organisation, we are committed to ensuring that the United Nations Convention for the Rights of the Child is embedded into both culture and practice within the organisation. As an employee you will be a Duty Bearer for Children’s Rights and support all children to be Rights Holders.

Find out about our culture, career development, benefits and more here: Why Work for Acorns?

Organisation
Acorns Children's Hospice View profile Organisation type Registered Charity Company size 101 - 500
Posted on: 03 July 2026
Closing date: 19 July 2026 at 23:30
Job ref: 315856CHJ
Tags: Fundraising