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Fundraising relationship officer jobs in city of london, england

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For Baby's Sake Trust, Remote
£17,304 per annum actual salary (£28,800 FTE)
This role is about helping us expand our digital reach, engage key audiences, and strengthen our online brand presence.
Posted 1 day ago
Closing in 3 days
NEON, London (Hybrid)
£40,389 per year
The purpose of this role is to support NEON achieving its mission by ensuring the smooth running of NEON’s finance systems and processes.
Posted 1 week ago
Single Friendly Church Network, London (Hybrid)
£35 - £45 per hour
Posted 3 days ago Apply Now
Rethink Mental Illness, Lambeth (Hybrid)
£30,880 to £35,907 per annum (plus £3,000 London Allowance if applicable)
Posted 1 week ago
MiD Mediation and Counselling, Hampton Hill (On-site)
£45,000 per year FTE (salary will be £27,000 for 24 hours)
Posted 3 days ago
Prospectus, London (Hybrid)
£43,000 to £48,000 per annum
Posted 2 days ago
Closing in 4 days
The Difference, London (On-site)
£35,000 - £45,000 per year
This is a full-time on-site role for an Executive Assistant to the CEO, located in the London (with some work from home flexibility).
Posted 5 days ago
Page 9 of 15
Remote
£26,000 - £28,000 per year
Full-time
Permanent

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Job description

 
Job Title: Community Engagement Officer 
Location: Remote with frequent travel (must be UK-based)
Reporting To: Advice and Support Lead 
Hours: Full-time 
Salary: £26,000 - £28,000 
Contract Type: Permanent  

About Us 

Metabolic Support UK (MSUK) are the leading organisation for Inherited Metabolic Disorders (IMDs), supporting thousands of people worldwide through providing individual support, building communities, and continually advocating for and empowering those living with IMDs. 

We are a small but mighty team providing individual support, advice and connection to the over 40,000 living with an IMD in the UK and more across the world. We have a strong interest in rare disease policy and campaign for the rights of our rare disease community for better healthcare services, access to treatment and to be able to live well everyday.  

Role Overview 

MSUK are seeking a passionate and proactive Community Engagement Officer to strengthen and grow our patient and family community. There are over 1500 IMDs and many of our community use social media, other patient groups and in-person events to connect and learn. This role is central to how we engage with the people we support — through social media, community groups, events, and collaborative partnerships. You’ll be the bridge between our charity and the people we serve, helping to build a supportive, inclusive, and informed community.  

Key Responsibilities 

Engagement & Social Media 

  • Manage and monitor all online patient communities responding to community messages and comments with empathy and timeliness 

  • Moderate relevant support online community groups, ensuring they are safe, active, and welcoming spaces 

  • Identify themes and areas of interest to advocate internally for MSUK response to meeting community need 

  • Signpost our Individual Support service, identify and flag individual enquiries to the Individual Support Lead 

  • Working with our Campaign & Comms Lead, grow the charity’s presence across social media platforms (e.g., Facebook, Instagram, LinkedIn, X, TikTok) 

  • Develop content that resonates with patients, families, and supporters, amplifying community stories and voices 

  • Build and manage our lived experience co-production group ‘Metabolic Advisory Council’ 

Community Insight & Advocacy 

  • Functioning as the ‘internal expert’ on IMD communities for all MSUK team members 

  • Using our Contact Record Management system to log and manage community database to provide timely, relevant insight to team members when required 

  • Work with Head of Insight & Advocacy to engage and support communities in relation to timelines for insight work 

Events & Campaigns 

  • Plan, organise, and execute online and in-person community events (support groups, awareness days, family meetups, annual conference) 

  • Collaborate with the team to deliver campaigns around awareness, fundraising, and education 

  • Work with Virtual Support Assistant to coordinate speakers, logistics, communications, and follow-ups for all events with  

Relationship & Partnership Management 

  • Build and maintain relationships with other patient advocacy groups, charities, and health organisations 

  • Represent the charity at external events, meetings, and forums relevant to the rare disease space 

  • Seek opportunities for collaboration, knowledge sharing, and joint initiatives 

Community Fundraising 

  • Work with Fundraising lead on community support for individual and events fundraising including event research, donor journey support and online promotion 
     

Person Specification 

Essential 

  • Experience managing online communities and/or social media platforms in a professional or volunteer capacity 

  • Excellent written and verbal communication skills 

  • Strong organisational skills and event planning experience 

  • Empathetic and sensitive to the lived experiences of patients and carers 

  • Ability to work independently, from home, and as part of a small, dynamic team 

  • Confident, keen to travel and enjoys in-person events and networking  

Desirable 

  • Personal or professional experience within the rare disease, health, or charity sectors 

  • Experience managing partnerships or external relationships 

  • Familiarity with tools such as Canva, Mailchimp, Eventbrite, or similar 

What We Offer 

  • A supportive and flexible working environment. 

  • Opportunities for personal and professional growth. 

  • The chance to make a tangible impact in the lives of people affected by rare diseases. 

Posted by
Metabolic Support UK View profile Organisation type Registered Charity Company size 6 - 10
Posted on: Monday, 12 May 2025
Closing date: 05 June 2025 at 15:29
Tags: Project Management, Advocacy, Customer Service, Social Media, Community Fundraising, Direct / Supporters