Fundraising support volunteer volunteer roles in bloxwich, west midlands
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Would you like to support people who have served in the Armed Forces? You just need the ability to listen, strong IT skills and good written and spoken English. If you think this could be the role for you, we’d love to hear from you.
What is a Caseworker?
Caseworkers visit clients to work out what type of support they need. You will listen without judgement to assess and provide tailored support to help those serving, who have served and their families to navigate life in and beyond military service. Some examples of support are securing funding for special equipment for someone with a disability, adaptions to a property so an older client can remain at home or funds for a rental deposit. Caseworkers also sign-post clients onto specialist local services for advice on benefits, housing, mental health, debt, finding work etc.
Why do we need you?
We’ve been supporting the Armed Forces community since 1885. Our clients come from all backgrounds and age groups and may have served in WW2 or in a more recent conflict like the Falklands or Afghanistan. We’d love the general public to understand what we do and how they can help us.
There are SSAFA branches throughout the UK and overseas who support local volunteers to deliver services to veterans, serving personnel and their families. Some branches are divided into smaller divisions to ensure the best local service delivery. Each branch has a team of volunteer caseworkers, support volunteers, executive roles, and fundraisers.
Volunteer Caseworkers are the lifeblood of SSAFA, supporting a growing number of people in need of financial, practical, and emotional support. Clients come from all backgrounds and age groups and may have served in WW2 or in a more recent conflict like Iraq or Afghanistan.
When would you be needed and where would you be based?
The essential part of the role is visiting clients, so you will need access to a vehicle or another way to travel to meet clients at home or in a care home setting. As part of your local branch, you might have access to an office, but you can complete the administration part of the role from home as long as you have access to IT equipment and the internet.
What would you be doing?
- Contacting beneficiaries and arranging to meet them at a mutually convenient time.
- Meeting beneficiaries and completing a form to assess their circumstances, using good communication skills, empathy and understanding.
- Sign-posting clients onto local services providing specialist advice.
- Applying for funding on the behalf of the beneficiary through a specific process and system
- Arranging for the purchase of goods and services
- Keeping the beneficiary informed of their case progress.
- Liaise with the branch and regional office, regarding your availability.
- Keeping up to date with training and SSAFA news so that you are best able to support clients.
- Being a positive ambassador for SSAFA remembering that anyone you meet could be a potential client, volunteer, or fundraiser.
- Volunteering within the standards and values of SSAFA
- Adhering to SSAFAs policies and procedures at all times, including safeguarding, volunteering policy, equality, diversity and inclusion, health and safety, data protection and confidentiality.
What can you gain from this volunteering role?
- Use your skills, knowledge, and life experience to benefit others.
- Support from your local SSAFA branch and the wider SSAFA community
- Experience, training, and skills that you can highlight on your CV and in job interviews.
- Better physical and mental health – studies show that volunteers live longer and experience lower levels of stress and depression!
What training and support would you receive?
- Role specific training to prepare you for your voluntary role – confidentiality and boundaries, personal safety, caseworker training, and caseworker IT system training. The caseworker training takes 3 days and a further half a day for the other training.
- Mandatory on-line training modules to complete at home, so you are up to date on how to keep clients, their families safe and personal information safe.
- Access to a range additional e-learning courses as well as local opportunities for your personal and professional development.
- Local induction including assigning a person from the team who will be your main point of contact.
- Regular opportunities to meet and share best practice with other caseworkers.
- Range of support from central and regional volunteer operations team.
- Reimbursement of out-of-pocket expenses
- Volunteers will be covered by SSAFAs Public Liability Insurance whilst carrying out the role.
What are we looking for?
- Friendly and approachable with good listening skills, patience, and a positive attitude.
- Good communication skills both written and verbally.
- Respectful and non-judgemental approach with beneficiaries, their family, other agencies and SSAFA colleagues
- Willingness and ability to use IT systems for initial and on-going training and to enter cases on the Casework Management System. Willingness and ability to send and receive emails – you will receive your own SSAFA email address which you will be required to use when exercising your role.
- Ability to make enquires on behalf of beneficiaries by phone, email, letter or by filling in forms.
- Ability to keep within boundaries of the role with regards to friendship or giving advice
- Reliable, prompt and trustworthy.
- Access to public transport or a car to travel to appointments with clients.
We welcome volunteers of all backgrounds, abilities, races, sexual orientations, socio-economic backgrounds, and of all faiths and none. SSAFA are committed to making reasonable adjustments to support volunteers with disabilities, so they have access to the same opportunities and experiences as volunteers who do not.
Minimum Age: 18
Safer Recruitment: SSAFA undertakes a systematic approach and utmost care at every step of the process of volunteer recruitment, selection, and retention to ensure that those recruited are suitable and appropriate. Measures taken at points along this journey work together to make volunteering at SSAFA a positive and safe experience.
References Required: Yes. We will ask for two character references, this can be a former employer or someone that know you well (other than a relative)
Is a criminal record check required? Yes, this is provided by SSAFA at no cost to the potential volunteer. This role requires an enhanced check (including checks against the children and adults barred list)
*A disclosure certificate that contains convictions, cautions, warnings, reprimands, or other information may not automatically mean that you are not able to volunteer. All certificates will be reviewed on a case-by-case basis and, where possible, a modified or alternative role will be offered.
Our vision A society in which the Armed Forces, veterans and their families can thrive.
The client requests no contact from agencies or media sales.
ABandOfBrothers Trustee Role Description
Key responsibilities
- Ensure that ABandOfBrothers pursues its objectives
- Ensure that ABandOfBrothers applies its resources carefully and responsibly
- Contribute actively to the Board of Trustees' role in direction to ABandOfBrothers – setting overall policy, defining goals and setting targets and measuring performance
- Keep the young men we exist to support at the heart of decision making
- Ensure that ABandOfBrothers complies with the various legislation relating to charities
- Safeguard the good name and values of ABandOfBrothers
- Ensure the effective administration of ABandOfBrothers
- Ensure the financial stability of ABandOfBrothers
- Protect and manage the property of the charity and ensure the proper investment of the charity's funds
In addition, all Trustees should use any specific skills, knowledge or experience they have to help the Board of Trustees reach sound decisions and provide honest and constructive criticism, advice and comments.
Further duties
- Support our staff to improve operations by bringing specialist knowledge and skills, contacts and networks and experience on different aspects of the operations as required
- Read Board papers carefully in advance of meetings
- Keep informed of the services provided by ABandOfBrothers
- Network where possible on behalf of ABandOfBrothers to support income generation from organisations and individuals
Further duties of Trustees as a group
- Be accountable to funders for the services provided and money spent
- Appoint charity leadership
- Approve major actions of ABandOfBrothers, such as capital spending and major programme changes
- Annually review the performance of the Board and take steps to improve its performanceSeek new Trustees when appropriate
- Appoint independent auditors
What We're Looking For
We aim for our Trustee Board as a group to have a mix of skills and backgrounds. Ultimately, we want to find people who are committed to ABandOfBrothers’s mission and who have the time to meaningfully engage at board level. Some additional things we're looking out for this time include:
- Lived experience of the care system or experience of the care system from your working life
- Lived experience of the criminal justice system (this might be your own experience, but could also be that of a partner or family member) or experience of the criminal justice system from your working life
- Experience of HR and employment law
- A background in successful charity fundraising or a network that you are happy to share to further our fundraising efforts
Time commitment
Our Board meets four-six times a year, for about three hours. Trustees also provide support and advice to the leadership team between meetings on subjects from fundraising to programmes. We are happy to pay travel and childcare expenses to enable Trustees to attend.
Trustees are normally appointed for four years. This term is sometimes then extended for a further four years to a maximum term of eight years.
Informal Chat
If you'd like an informal and private chat about being an ABandOfBrothers Trustee, and what it might involve, you're welcome to contact us to arrange this.
Applying to become a ABandOfBrothers Trustee
If you'd like to apply to be a ABandOfBrothers Trustee, we ask you to provide in one email or document:
- A recent CV
- A covering letter (a page or maximum two please) which includes answers to the following questions:
- What will you bring to the role?
- What does being a trustee of ABandOfBrothers mean to you?
Previous convictions
There's a small range of offences- mainly fraud, sexual offences and terrorism-related offences – which can currently disqualify some people with unspent convictions from serving as a charity Trustee. Even in these cases, individuals can apply for a 'waiver' and this is often granted. If this is a matter of concern for you, please raise it- completely privately- with us via the email above. We’ll arrange an informal chat with one of our trustees to discuss.
Recruitment Timetable
We're aiming to keep to the timetable outlined below so that we can have new Trustees on board by February/ March 2026.
Applications – due by 6pm 9th January, 2026
Interviews – week commencing 20th January, 2026
Candidates will meet a panel consisting of ABandOfBrothers Trustees, management and Council and may include a young man.
Informal chat for final candidates with David Harland (Chair, ABandOfBrothers) –week commencing 26th January. 2026
Both the interviews and informal chats will take place remotely.
Announcement of appointments – early February 2026
First board meeting after appointment: TBC
This role is advertised as part of TPP's Free Giving Back Services. This volunteer advertisement copy has been supplied to TPP and applicants apply direct to the organisation. Please contact the organisation directly if you have any questions about this volunteer role.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We’re looking for creative and organised people who enjoy visual design and want to use their skills to support meaningful community projects.
As a Creative Design Volunteer, you’ll help create eye-catching digital and print materials that promote our programmes, campaigns and events. From social media graphics to posters and newsletters, your designs will help us communicate clearly and consistently with our audiences.
This is a flexible opportunity for anyone who enjoys bringing ideas to life through design and wants to use their creativity for social good.
What You’ll Be Doing
- Designing digital and print materials such as posters, flyers and social media graphics
- Creating templates and layouts for newsletters, presentations or reports
- Adapting designs to meet accessibility and brand guidelines
- Supporting the visual design of campaigns and community events
- Helping organise and manage design files and templates
- Contributing creative ideas for visual storytelling and community engagement
Skills and Qualities We’re Looking For
- Creative eye for layout and design
- Confidence using design tools such as Canva, Adobe Creative Cloud or similar
- Attention to detail and ability to follow brand guidelines
- Good communication and collaboration skills
- Reliable, organised and able to manage time effectively
- Interest in community, social impact or charity communications
What You’ll Gain
- Experience designing materials for community campaigns and events
- Opportunities to develop and showcase creative skills
- A chance to build a portfolio of design work for a good cause
- The satisfaction of helping a charity communicate its impact
About Us
We are a community-led charity tackling poverty at its root by empowering people and communities to overcome barriers and build sustainable futures.
Our programmes support children, young people, adults and families through education, employability, wellbeing and social inclusion activities that promote confidence, connection and opportunity.
Safeguarding and Inclusion
We are committed to safeguarding and promoting the welfare of children, young people and adults involved in our work.
Safeguarding training will be provided for all volunteers and a Disclosure and Barring Service (DBS) check may be required for this role.
We welcome volunteers from all backgrounds and will make reasonable adjustments to support participation wherever possible.
A catalyst for overcoming poverty at its root by empowering marginalised people and developing sustainable communities.



Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Volunteer Opportunity: Chief Operating Officer (Non-Uniform Role)
Organisation: Ranger Cadets
Location: Remote Flexible / National
Commitment: Volunteer Leadership Role
About Us
Ranger Cadets is a new, independent, non-profit uniformed youth organisation with a bold mission: to engage young people in their communities, equip them with essential life skills, and unlock their full potential. We are non-political, non-religious, and proudly inclusive – open to all, regardless of background.
We believe every young person deserves the chance to shine, to belong, and to grow into the leaders of tomorrow.
The Role
We are seeking a dedicated Chief Operating Officer (COO) to lead the operational heart of Ranger Cadets in a non-uniform position. This is a vital volunteer role for someone who can translate vision into action, ensuring our programmes, systems, and people run smoothly and effectively.
As COO, you will:
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Oversee the day-to-day operations of Ranger Cadets nationally.
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Develop and implement systems for governance, safeguarding, and compliance.
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Support programme delivery, volunteer management, and organisational growth.
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Work closely with the CEO, trustees, and senior volunteers to ensure strategic goals are achieved.
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Champion efficiency, clarity, and inclusivity across all operational areas.
Who We’re Looking For
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A proven organiser with experience in charity operations, youth work, or community development.
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Strong skills in planning, systems design, and operational management.
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Excellent communication and problem-solving abilities.
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Passion for youth empowerment, social mobility, and community impact.
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Commitment to our values: non-political, non-religious, inclusive, and open to all.
What You’ll Gain
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The chance to shape the operational backbone of a national youth organisation.
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The opportunity to leave a lasting legacy for young people across the UK.
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A role that blends structure, impact, and community service.
How to Apply
If you are ready to bring clarity, structure, and operational excellence to Ranger Cadets, we would love to hear from you.
RANGER CADETS
#PreparedForLife
To empower young people through structured, uniformed experiences that build life skills, leadership, teamwork, and a strong sense of community.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Would you like to support people who have served in the Armed Forces? You just need the ability to listen, strong IT skills and good written and spoken English. If you think this could be the role for you, we’d love to hear from you.
What is a Caseworker?
Caseworkers visit clients to work out what type of support they need. You will listen without judgement to assess and provide tailored support to help those serving, who have served and their families to navigate life in and beyond military service. Some examples of support are securing funding for special equipment for someone with a disability, adaptions to a property so an older client can remain at home or funds for a rental deposit. Caseworkers also sign-post clients onto specialist local services for advice on benefits, housing, mental health, debt, finding work etc.
Why do we need you?
We’ve been supporting the Armed Forces community since 1885. Our clients come from all backgrounds and age groups and may have served in WW2 or in a more recent conflict like the Falklands or Afghanistan. We’d love the general public to understand what we do and how they can help us.
There are SSAFA branches throughout the UK and overseas who support local volunteers to deliver services to veterans, serving personnel and their families. Some branches are divided into smaller divisions to ensure the best local service delivery. Each branch has a team of volunteer caseworkers, support volunteers, executive roles, and fundraisers.
Volunteer Caseworkers are the lifeblood of SSAFA, supporting a growing number of people in need of financial, practical, and emotional support. Clients come from all backgrounds and age groups and may have served in WW2 or in a more recent conflict like Iraq or Afghanistan.
When would you be needed and where would you be based?
The essential part of the role is visiting clients, so you will need access to a vehicle or another way to travel to meet clients at home or in a care home setting. As part of your local branch, you might have access to an office, but you can complete the administration part of the role from home as long as you have access to IT equipment and the internet.
What would you be doing?
- Contacting beneficiaries and arranging to meet them at a mutually convenient time.
- Meeting beneficiaries and completing a form to assess their circumstances, using good communication skills, empathy and understanding.
- Sign-posting clients onto local services providing specialist advice.
- Applying for funding on the behalf of the beneficiary through a specific process and system
- Arranging for the purchase of goods and services
- Keeping the beneficiary informed of their case progress.
- Liaise with the branch and regional office, regarding your availability.
- Keeping up to date with training and SSAFA news so that you are best able to support clients.
- Being a positive ambassador for SSAFA remembering that anyone you meet could be a potential client, volunteer, or fundraiser.
- Volunteering within the standards and values of SSAFA
- Adhering to SSAFAs policies and procedures at all times, including safeguarding, volunteering policy, equality, diversity and inclusion, health and safety, data protection and confidentiality.
What can you gain from this volunteering role?
- Use your skills, knowledge, and life experience to benefit others.
- Support from your local SSAFA branch and the wider SSAFA community
- Experience, training, and skills that you can highlight on your CV and in job interviews.
- Better physical and mental health – studies show that volunteers live longer and experience lower levels of stress and depression!
What training and support would you receive?
- Role specific training to prepare you for your voluntary role – confidentiality and boundaries, personal safety, caseworker training, and caseworker IT system training. The caseworker training takes 3 days and a further half a day for the other training.
- Mandatory on-line training modules to complete at home, so you are up to date on how to keep clients, their families safe and personal information safe.
- Access to a range additional e-learning courses as well as local opportunities for your personal and professional development.
- Local induction including assigning a person from the team who will be your main point of contact.
- Regular opportunities to meet and share best practice with other caseworkers.
- Range of support from central and regional volunteer operations team.
- Reimbursement of out-of-pocket expenses
- Volunteers will be covered by SSAFAs Public Liability Insurance whilst carrying out the role.
What are we looking for?
- Friendly and approachable with good listening skills, patience, and a positive attitude.
- Good communication skills both written and verbally.
- Respectful and non-judgemental approach with beneficiaries, their family, other agencies and SSAFA colleagues
- Willingness and ability to use IT systems for initial and on-going training and to enter cases on the Casework Management System. Willingness and ability to send and receive emails – you will receive your own SSAFA email address which you will be required to use when exercising your role.
- Ability to make enquires on behalf of beneficiaries by phone, email, letter or by filling in forms.
- Ability to keep within boundaries of the role with regards to friendship or giving advice
- Reliable, prompt and trustworthy.
- Access to public transport or a car to travel to appointments with clients.
We welcome volunteers of all backgrounds, abilities, races, sexual orientations, socio-economic backgrounds, and of all faiths and none. SSAFA are committed to making reasonable adjustments to support volunteers with disabilities, so they have access to the same opportunities and experiences as volunteers who do not.
Minimum Age: 18
Safer Recruitment: SSAFA undertakes a systematic approach and utmost care at every step of the process of volunteer recruitment, selection, and retention to ensure that those recruited are suitable and appropriate. Measures taken at points along this journey work together to make volunteering at SSAFA a positive and safe experience.
References Required: Yes. We will ask for two character references, this can be a former employer or someone that know you well (other than a relative)
Is a criminal record check required? Yes, this is provided by SSAFA at no cost to the potential volunteer. This role requires an enhanced check (including checks against the children and adults barred list)
*A disclosure certificate that contains convictions, cautions, warnings, reprimands, or other information may not automatically mean that you are not able to volunteer. All certificates will be reviewed on a case-by-case basis and, where possible, a modified or alternative role will be offered.
Our vision A society in which the Armed Forces, veterans and their families can thrive.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Would you like to support people who have served in the Armed Forces? You just need the ability to listen, strong IT skills and good written and spoken English. If you think this could be the role for you, we’d love to hear from you.
What is a Caseworker?
Caseworkers visit clients to work out what type of support they need. You will listen without judgement to assess and provide tailored support to help those serving, who have served and their families to navigate life in and beyond military service. Some examples of support are securing funding for special equipment for someone with a disability, adaptions to a property so an older client can remain at home or funds for a rental deposit. Caseworkers also sign-post clients onto specialist local services for advice on benefits, housing, mental health, debt, finding work etc.
Why do we need you?
We’ve been supporting the Armed Forces community since 1885. Our clients come from all backgrounds and age groups and may have served in WW2 or in a more recent conflict like the Falklands or Afghanistan. We’d love the general public to understand what we do and how they can help us.
There are SSAFA branches throughout the UK and overseas who support local volunteers to deliver services to veterans, serving personnel and their families. Some branches are divided into smaller divisions to ensure the best local service delivery. Each branch has a team of volunteer caseworkers, support volunteers, executive roles, and fundraisers.
Volunteer Caseworkers are the lifeblood of SSAFA, supporting a growing number of people in need of financial, practical, and emotional support. Clients come from all backgrounds and age groups and may have served in WW2 or in a more recent conflict like Iraq or Afghanistan.
When would you be needed and where would you be based?
The essential part of the role is visiting clients, so you will need access to a vehicle or another way to travel to meet clients at home or in a care home setting. As part of your local branch, you might have access to an office, but you can complete the administration part of the role from home as long as you have access to IT equipment and the internet.
What would you be doing?
- Contacting beneficiaries and arranging to meet them at a mutually convenient time.
- Meeting beneficiaries and completing a form to assess their circumstances, using good communication skills, empathy and understanding.
- Sign-posting clients onto local services providing specialist advice.
- Applying for funding on the behalf of the beneficiary through a specific process and system
- Arranging for the purchase of goods and services
- Keeping the beneficiary informed of their case progress.
- Liaise with the branch and regional office, regarding your availability.
- Keeping up to date with training and SSAFA news so that you are best able to support clients.
- Being a positive ambassador for SSAFA remembering that anyone you meet could be a potential client, volunteer, or fundraiser.
- Volunteering within the standards and values of SSAFA
- Adhering to SSAFAs policies and procedures at all times, including safeguarding, volunteering policy, equality, diversity and inclusion, health and safety, data protection and confidentiality.
What can you gain from this volunteering role?
- Use your skills, knowledge, and life experience to benefit others.
- Support from your local SSAFA branch and the wider SSAFA community
- Experience, training, and skills that you can highlight on your CV and in job interviews.
- Better physical and mental health – studies show that volunteers live longer and experience lower levels of stress and depression!
What training and support would you receive?
- Role specific training to prepare you for your voluntary role – confidentiality and boundaries, personal safety, caseworker training, and caseworker IT system training. The caseworker training takes 3 days and a further half a day for the other training.
- Mandatory on-line training modules to complete at home, so you are up to date on how to keep clients, their families safe and personal information safe.
- Access to a range additional e-learning courses as well as local opportunities for your personal and professional development.
- Local induction including assigning a person from the team who will be your main point of contact.
- Regular opportunities to meet and share best practice with other caseworkers.
- Range of support from central and regional volunteer operations team.
- Reimbursement of out-of-pocket expenses
- Volunteers will be covered by SSAFAs Public Liability Insurance whilst carrying out the role.
What are we looking for?
- Friendly and approachable with good listening skills, patience, and a positive attitude.
- Good communication skills both written and verbally.
- Respectful and non-judgemental approach with beneficiaries, their family, other agencies and SSAFA colleagues
- Willingness and ability to use IT systems for initial and on-going training and to enter cases on the Casework Management System. Willingness and ability to send and receive emails – you will receive your own SSAFA email address which you will be required to use when exercising your role.
- Ability to make enquires on behalf of beneficiaries by phone, email, letter or by filling in forms.
- Ability to keep within boundaries of the role with regards to friendship or giving advice
- Reliable, prompt and trustworthy.
- Access to public transport or a car to travel to appointments with clients.
We welcome volunteers of all backgrounds, abilities, races, sexual orientations, socio-economic backgrounds, and of all faiths and none. SSAFA are committed to making reasonable adjustments to support volunteers with disabilities, so they have access to the same opportunities and experiences as volunteers who do not.
Minimum Age: 18
Safer Recruitment: SSAFA undertakes a systematic approach and utmost care at every step of the process of volunteer recruitment, selection, and retention to ensure that those recruited are suitable and appropriate. Measures taken at points along this journey work together to make volunteering at SSAFA a positive and safe experience.
References Required: Yes. We will ask for two character references, this can be a former employer or someone that know you well (other than a relative)
Is a criminal record check required? Yes, this is provided by SSAFA at no cost to the potential volunteer. This role requires an enhanced check (including checks against the children and adults barred list)
*A disclosure certificate that contains convictions, cautions, warnings, reprimands, or other information may not automatically mean that you are not able to volunteer. All certificates will be reviewed on a case-by-case basis and, where possible, a modified or alternative role will be offered.
Our vision A society in which the Armed Forces, veterans and their families can thrive.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Could you coordinate local SSAFA services in your area? You don’t need a military background, just basic I.T and admin skills, the ability to get on with people and good written and spoken English. If so, we’d love to hear from you.
What is a Branch Secretary?
There are SSAFA branches throughout the UK and overseas. These are divided into local areas that we call divisions. Each branch has a secretary to organise day-to-day activities. This is a key role involving administration and coordinating people. As the first point of contact for SSAFA in the area you will play a crucial part in promoting SSAFA locally, organising local events and ensuring the smooth running of SSAFA across the divisions in your branch.
Why do we need you?
We’ve been supporting the Armed Forces community since 1885. Our clients come from all backgrounds and age groups and may have served in WW2 or in a more recent conflict like the Falklands or Afghanistan.
There are SSAFA branches throughout the UK and overseas who support local volunteers to deliver services to veterans, serving personnel and their families. Some branches are divided into smaller divisions to ensure the best local service delivery. Each branch has a team of volunteer caseworkers, support volunteers, executive roles, and fundraisers.
In recognition of our clients’ service to the Nation we aim to provide financial, practical and emotional support when it’s needed most. To do this we need local branches and volunteers who can match clients to volunteers and keep things running smoothly behind the scenes.
When would you be needed and where would you be based?
This role is about coordination and administration. As part of your local branch, you might have access to an office, but many volunteers are based at home. The role would suit someone looking to offer a regular time commitment each week. You would also need to organise and attend a number of regular meetings each year.
What would you be doing?
- Managing the branch office (if applicable) and providing support to all volunteers, especially new ones
- Work with the branch Chairperson, treasurer, and others to ensure smooth running of the branch.
- Accepting referrals and coordinating SSAFA caseworkers, visitors, and helpers accordingly
- Oversee all SSAFA casework across the branch ensuring clients get support that is effective and timely.
- Monitor volunteer numbers against the demand for support and recruit new volunteers as needed
- Working with the local training officer to ensure all volunteers are kept up to date with the training and information they need.
- Build relationships with regional and central office staff to ensure an effective flow of information.
- Maintaining accurate records of volunteers and cases, submit accurate data to Central Office
- Providing administration for an annual programme of meetings including an AGM, recording, and implementing decisions
- Being a positive ambassador for SSAFA remembering that anyone you meet could be a potential client, volunteer or fundraiser.
- Volunteering within the standards and values of SSAFA including observing our policies such as the Volunteering policy and data protection policy (these will be covered in your training and local induction.)
The remit of this role may change over the next 12-18 months depending on the outcome of a trial currently being undertaken.
What could you gain from this volunteering role?
- Gain experience of holding a key local role with oversight of all SSAFA activity in the local area
- Use your skills, knowledge, and life experience to benefit others.
- Support from your local SSAFA branch and the wider SSAFA community
- Experience, training, and skills that you can highlight on your CV and in job interviews.
- Better physical and mental health – studies show that volunteers live longer and experience lower levels of stress and depression!
What training and support would you receive?
- Role specific training to prepare you for your voluntary role - confidentiality and boundaries, personal safety, caseworker training, caseworker IT system training, volunteer management – attracting, recruiting, and inducting volunteers, volunteer management – case management and quality. This training would take approx. 4 days.
- Mandatory on-line training modules to complete at home, so you are up to date on how to keep clients, their families safe and personal information safe.
- Access to a range of e-learning courses as well as local opportunities to keep your training up to date.
- Support from the Chair of the branch
- Access to the Welfare Team and Volunteer Support Team based at our central office.
- Reimbursement of out-of-pocket expenses
- Volunteers will be covered by SSAFAs Public Liability Insurance whilst carrying out the role.
What are we looking for?
- Friendly and approachable people of any age (18+) with some experience of coordinating people and admin
- Good written and spoken English.
- Ability to be respectful and non-judgemental with clients, their family, other agencies and SSAFA colleagues.
- Ability to send and receive emails – you will receive your own SSAFA email address.
- Ability to coordinate a team of people volunteering.
- Willingness to use our on-line case management system (this is covered in the training course)
- Ability to keep within boundaries of the role with regards to reporting any safety concerns etc
- Reliable attitude, contact clients and volunteers promptly, keep appointments etc.
- Ability to maintain confidentiality and keep information safely.
- Access to public transport or a car to travel to meetings, events etc.
We welcome volunteers of all backgrounds, abilities, races, sexual orientations, socio-economic backgrounds, and of all faiths and none. SSAFA are committed to making reasonable adjustments to support volunteers with disabilities, so they have access to the same opportunities and experiences as volunteers who do not.
Minimum Age: 18
Safer Recruitment: SSAFA undertakes a systematic approach and utmost care at every step of the process of volunteer recruitment, selection, and retention to ensure that those recruited are suitable and appropriate. Measures taken at points along this journey work together to make volunteering at SSAFA a positive and safe experience.
References Required: Yes. We will ask for two character references, this can be a former employer or someone that know you well (other than a relative)
Is a criminal record check required? No
Our vision A society in which the Armed Forces, veterans and their families can thrive.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Lead a Movement. Change Men’s Lives.
Who We Are
MINDSET Charity is a new, volunteer-run organisation dedicated to transforming men’s lives across England. We support men on their journeys of mental wellbeing and self-improvement through workshops, creative programmes, and community-building activities.
We are building a movement of resilience, dignity, and brotherhood. To guide us from set-up to launch and beyond, we need a visionary Chief Executive Officer.
The Role of CEO
As our Volunteer CEO, you will:
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Direct, lead, and steer the charity through its foundation, launch, and growth phases.
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Shape and deliver our strategic vision, ensuring MINDSET becomes a trusted national movement.
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Build and inspire a volunteer team, fostering a culture of positivity, resilience, and impact.
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Represent MINDSET Charity to partners, funders, and the wider community, raising awareness and credibility.
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Ensure operational excellence, safeguarding governance, compliance, and sustainability.
This is a volunteer role, but your leadership will be the driving force behind MINDSET Charity’s success.
Who We’re Looking For
We welcome applications from leaders of all backgrounds who share our passion for men’s mental wellbeing. Experience in charity leadership, start-ups, or organisational development is valuable, but what matters most is your vision, resilience, and ability to inspire others.
Why Join Us
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Be part of a pioneering charity at its foundation stage.
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Lead a national movement tackling men’s mental health and self-improvement.
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Shape the future of a volunteer-run organisation with lasting impact.
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Collaborate with passionate volunteers united by purpose and brotherhood.
How to Apply
If you’re ready to lead MINDSET Charity from set-up to success, we’d love to hear from you.
This is more than leadership. It’s about building a legacy of resilience, dignity, and hope. Join us, and let’s build MINDSET together.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
The Jawbone Collective seeks a Volunteer Bookkeeping / Financial Recordkeeping support person to join our thriving arts organisation. As we continue to expand activities and our reach across the Southwest of England, we need someone with financial expertise to help strengthen our operational foundation.
You will work remotely alongside our dedicated management team to develop robust financial processes that will support our journey toward becoming a self-sustaining arts organisation. Your expertise will be instrumental in supporting us in managing our diverse revenue streams, including workshop fees, journal and poetry publications, grants (hopefully we get some soon) and event income.
As part of our inclusive creative community, you'll contribute to an organisation that champions diverse voices, including neurodivergent, disabled, LGBTQIA+ and working-class writers. While a love for literature isn't required, you'll be supporting a mission that makes literary opportunities accessible to all through affordable programs and free submission opportunities.
Role Description
- Initially organising a transition to accounting software
- Train team members in maintain financial records and bookkeeping
- Assist with financial reporting and planning
- Support budget management for our various programmes and publications
- Help track expenses related to workshops, events, and publishing activities
- Contribute to funding applications and financial governance
What We're Looking For
- Experience in financial management and
- Governance required for a CIC (desirable, or be willing to learn)
- An ability to train team members in necessary software for bookkeeping
- Strong organisational skills
- Ability to work with our creative community-focused team
- Understanding of arts organisation operations (desirable)
About Us
The Jawbone Collective is a dynamic arts organisation dedicated to nurturing creative voices across the Wessex Region. Founded in 2022, we've evolved from our initial mission of publishing the poetry collections of under represented groups to becoming a comprehensive creative hub offering multiple platforms for artistic expression. Our initiatives include the upcoming Jawbone Journal - May 2025; developing a Substack community, Jawbone Radio for spoken word performances; plus workshops - in person and online; and mentoring programs. Based in Dorset, we've established strong creative communities in Dorchester and Bridport as well as attracting attendees to real world activities coming from Dorset, Devon, Wiltshire and Somerset, whilst also maintaining an active online presence attracting people from the UK and across the world.
At our core, we're driven by a commitment to diversity and accessibility in the arts. Our community of 15 core creative members represents a rich tapestry of voices, including creatives from neurodivergent, disabled, LGBTQIA+, female and working class creators from various age groups and backgrounds. We are actively challenging publishing industry 'norms' by offering affordable and free submission opportunities. We are bridging the gap between performance and page poetry, and creating inclusive spaces where every creative voice can flourish. Through our various platforms and initiatives, we're building a supportive environment where artists can develop their craft, share their work, and connect with a broader creative community.
Working remotely however we would love to meet up with you from time to time.
You are most welcome to attend any of our events and workshops at no cost to yourself.
Amount of hours approx 8 - 16 hours a month depending on projects.
Cover Letter... we would like a few paragraphs about you and your interest in applying for volunteer work and how you feel you can help a community organisation.
Also if you move forward in the recruitment process, we will be seeking references and contact information of two referees.
A Poet’s journey to publication and the navigation to a profession in literature and the sharing of their work is at the forefront of our mission.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Volunteer Head of Business Development & Operations
Lead. Build. Transform.
Unlock YOUR Potential – Empowering Adults Across the UK
Do you believe in the power of strategy and operations to transform lives?
Do you want to help steer a movement that restores dignity, unlocks opportunity, and builds resilience for adults from low-income backgrounds?
At Unlock YOUR Potential, we are seeking a Volunteer Head of Business Development & Operations, a visionary leader who will strengthen our charity’s growth, partnerships, and delivery. This is not just a role; it is a calling to shape futures, expand opportunities, and ensure every programme flows with clarity, impact, and dignity.
Your Role
As Head of Business Development & Operations, you will:
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Drive business development, building partnerships, funding streams, and opportunities for growth.
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Support the Delivery Manager in ensuring the smooth running of programmes in Employability, Personal Development, Life Skills, Mentoring, and Wellbeing.
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Oversee operational systems, governance, and volunteer structures with precision and warmth.
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Build sustainable frameworks that balance practical detail with emotional resonance.
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Be a steward of our mission — ensuring every initiative reflects dignity, opportunity, and transformation.
Why Join Us?
- Impact lives: Your leadership will unlock futures across the UK.
- Grow together: Guide a community of mentors, facilitators, and wellbeing coaches.
- Belong: Join a movement rooted in warmth, clarity, and empowerment.
- Legacy: Help build a charity that restores hope, resilience, and opportunity for generations.
Step forward. Lead as Head of Business Development & Operations.
Together, we will unlock potential, restore dignity, and create opportunity across the UK.
GET INVOLVED | VOLUNTEER | HELP CHANGE LIVES
Unlock YOUR Potential
BREAKING BARRIERS | UNLOCKING POTENTIAL
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Make a difference in Kent by joining our team of trustees!
Kent Community Foundation (KCF) is looking for individuals to join our Board of Trustees who have a real passion for our county and want to make a demonstrable difference to the lives of people in our communities.
KCF is a professional grant-maker and local philanthropy advisor for Kent and Medway. We have been established for 24 years; distributing more than £60 million in grants to voluntary sector organisations across the county; supporting small charities to be sustainable and successful, and helping major donors maximise the impact of their donations.
Trustees are the volunteers who lead charities and decide how they are run; setting strategic plans, monitoring the performance, impact and sustainability of the charity and overseeing its governance. People of any age and background can be a trustee, and we're looking for people with specific experience to help us support communities in Kent. We are particularly interested in applications from people who are typically under-represented on trustee boards.
We have a comprehensive trustee induction programme, so if you have never been a trustee or on a board before, we will ensure you have all the knowledge and support you need.
Trustee: Desirable skills
We are looking for applicants to have one or more of the following:
· Lived experience of the communities we work with and the issues which arise in our county
· Experience of grant making; either as a philanthropist, grant maker or grant applicant
· Experience in working with or within social enterprises
· Experience in communications and PR
· A background in socio/economics, or connections with education in that field
· Knowledge of, and experience in promoting diversity, equality and inclusion
· Professional experience or active interest in technology, digital communications and AI
· Long term connections and networks with any of our stakeholder groups in Kent; such as philanthropists, businesses owners, key voluntary sector influencers
We hope to recruit up to three new trustees with different experience to offer, who can give some of their time and expertise to help KCF continue to grow and develop. We have four in-person Board meetings a year, and trustees also sit on at least one of our sub-committees, which meet two to four times a year (often remotely). There are also occasional events trustees are invited to attend to promote and engage with our work.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
The Africa Health Organisation (AHO) seeks to engage in bidding and tendering to deliver health and social care services effectively. Our goal is to ensure sustainability and positively impact the lives of more people. We want assistance in developing an ambitious strategy.
What will you be doing?
We are excited to announce an incredible opportunity for a talented Head of Bids and tenders to join our passionate team at the Africa Health Organisation (AHO)! Since 1999, we've been dedicated to delivering health and social care to millions across Africa and the Diaspora, and now we're ready to further elevate our impact.
This year, we're embarking on a mission to broaden our funding strategy by incorporating bid and tender submissions. Our goal is to engage with governments in Africa and the UK, the public sector, and the public, providing essential, practical, and emotional support to those facing chronic conditions. We need a visionary like you to help us achieve our goals.
We're seeking a dynamic, experienced Head of Bids to develop and execute a winning strategy to secure the necessary financial backing. There are numerous exciting possibilities ahead, including central government tenders, local and statutory opportunities. We're eager to explore them all.
In this pivotal role, you'll plan and execute our bids and tender writing efforts, ensuring that our bid proposals not only shine but also come to life in meaningful ways. If you're a bid writer who thrives on creativity and collaboration, we want to hear from you! Additionally, you'll have the opportunity to inspire and mentor volunteers within our bid and tender team, making a positive impact together. Join us on this exciting journey!
Key Duties and Responsibilities will include:
- Overall responsibility for delivering high-quality, accurate, compliant and commercially sound proposals on time, to budget, with inputs from key stakeholders.
- Responsible for the coordination and management of all Bid activities, for ensuring that Bid Plans are put in place and that all internal inputs are received promptly to meet Bid submission timescales.
- Responsible for the receipt, management, control and coordination of all external and internal information and documentation with respect to the enquiry and for the team acting as custodian for Bid documents, including all approved internal documentation signed by the Organisation.
- Responsible for compliance with all internal Bid policies and procedures and for passing internal and external audits.
- Contribute to the overall Bid strategy alongside other stakeholders.
- Responsible for the overall leadership of the team and ensuring that individuals within the team are given appropriate opportunities to grow and develop, and that the team maximises performance by creating and fostering a positive, can-do attitude and outlook on an ongoing basis.
- Responsibility to ensure that improvements are identified and those agreed upon are implemented continuously to support the growth and development of the team and those within it.
- There is a need to keep good records and to create and measure metrics on bidding performance to both review performance and drive continuous improvement in a key area of the business.
- Responsible for mentoring and training Bid Managers and Bid Writers to ensure they are up to date with bid requirements and improve their competence.
What are we looking for?
Education, Skills and Experience: Requirements
Essential:
- At least three years of experience in successfully leading teams within a bid environment.
- Proven track record of improvement and achievement - processes and people
- Keen understanding of numbers, spreadsheets, VOP/invoices, rates, cash flow, milestones, negotiations, and pricing audits.
- Ability to write strong proposals and experience as an estimator
- Excellent communicator (written and verbal) with local and international customers, and with an appreciation of cultural differences
- Ability to persuade and influence others
- Ability to lead team by example, with the ability to foster and maintain effective relationships with internal and external stakeholders
- Ability to work to deadlines
- Strong business/commercial acumen
- Keen attention to detail
- Commercially sound judgement
- Strong negotiation skills.
- Strong financial skills
Desirable:
- Leadership qualification (CMI or ILM)
- Experience with an integrated project management / ERP system (Enterprise Resource Planning)
- Experience in bidding roles in the Medical, Biochemistry, Biomedical, Public Services, Global Health, Humanitarian, NGOs, Public Health and Social Care industry
- MBA, Professional Qualification or formal leadership Qualification (CMI, ILM)
What difference will you make?
In this exciting role, you will lead the strategic process for winning new business through competitive bids, tenders, and proposals, ultimately elevating AHO's success. Your specialised knowledge of bids will enhance our win rates and maximise revenue by bringing clarity, quality, and coordination to what can be a complex, high-stakes journey.
Your primary mission is to boost AHO's tender win rates and strengthen our strategic advantage. By diligently overseeing each step of the bidding process—from initial evaluation to final submission—you will significantly improve the quality and persuasion of our proposals, directly increasing our chances of securing valuable contracts.
You'll provide key insights to help AHO target the most promising opportunities by implementing a thoughtful "bid/no-bid" process. This approach will ensure we focus only on lucrative and winnable contracts that closely align with our strategic goals, ultimately saving time and resources and allowing us to prioritise high-potential projects.
In this role, you will orchestrate a well-coordinated process that drives operational efficiency. As the central point of contact, you will gather input from diverse internal teams—sales, finance, legal, and technical—ensuring everyone collaborates smoothly to meet critical deadlines.
As a leader, you'll elevate the quality of our bid content. By overseeing the creation of compelling, polished materials, you'll ensure our final submissions are professional, cohesive, and error-free. You will utilise a centralised content library containing valuable resources, such as case studies and CVs, to streamline efforts and enhance our proposals.
You will keep projects on track by developing detailed project plans and timelines, ensuring all tasks are completed on time—especially critical in the fast-paced environment of tender submissions. Your effective management will ease colleagues' workloads, allowing the entire team to shine.
To foster long-term business growth, you'll create a wealth of knowledge around our tenders and bids. By conducting insightful post-submission debriefs and analysing feedback, you will capture invaluable lessons from both successes and setbacks. This ongoing improvement process will enhance our bidding capabilities for future opportunities.
You also have the opportunity to enhance AHO's brand reputation by submitting well-organised, accurate, and compliant bids. By doing so, you'll showcase our professionalism and reliability to clients, building trust and solidifying our credible standing in the market.
Strategic alignment is vital for sustaining consistent, stable business growth. Together, we can make a remarkable impact on development.
Applicants must submit a CV and a cover letter explaining how they meet the role description and the person specification.
Interviews will be arranged and conducted via Microsoft Teams.
Interview dates are agreed with the applicant.
To promote equity in health, to combat disease, and to improve the quality of, and lengthen, the lives of the people in Africa and the Diaspora.



The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We appreciate any volunteering help that you can offer YBTC and want to make sure that our
volunteers have a positive experience with us. We pledge to support you as much as we can.
We want to ensure that volunteering with us does not feel too daunting, so the exact tasks might
vary depending on your circumstances. However, some typical tasks may include:
· Asking people you know who might be willing to have a collection box in their business
· Approaching local businesses to display the boxes and collect loose change from their customers
· Building and maintaining relationships with your box holders to inspire loyalty and encourage people to continue giving year after year
· Collecting the boxes in your area as and when required and taking to your YBTC contact
We are looking for people who are:
· Have a warm, friendly and confident outlook
· Willing to learn about the work of YBTC
· Able to communicate with a range of different groups
· Are creative and imaginative – spotting opportunities to boost your distribution
· Are well organised and enjoy meeting new people
· Reliable and able to commit to agreed requirements
We can offer you:
· Induction and ongoing training
· Ongoing support and supervision in your role
· The opportunity to learn new skills
· YBTC commitment to health and safety
Founded in 2003 and originally named Andrea’s Gift and later Brain Tumour Research and Support
Across Yorkshire, Yorkshire’s Brain Tumour Charity (YBTC) is Yorkshire and Humber’s leading
brain tumour charity. Offering practical, financial and emotional support to both adult and child
brain tumour patients, together with their families.
We fund brain tumour research in Yorkshire; we hope this research, dedicated to identifying new
approaches to the discovery and treatment of brain tumours, will improve outcomes for patients.
At YBTC we are a small team who are growing to meet the needs of those affected by a brain
tumour in Yorkshire. Around 15 new cases of primary brain tumour are diagnosed in the region
every week.
Our charity values are Integrity, Compassion, Community, & Ambition.
Our Vision/Mission
To improve the lives of people impacted by a brain tumour in Yorkshire, through local support and
research.
To improve the lives of people impacted by a brain tumour in Yorkshire, through local support and research.


The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We appreciate any volunteering help that you can offer YBTC and want to make sure that our
volunteers have a positive experience with us. We pledge to support you as much as we can.
We want to ensure that volunteering with us does not feel too daunting, so the exact tasks might
vary depending on your circumstances. However, some typical tasks may include:
· Asking people you know who might be willing to have a collection box in their business
· Approaching local businesses to display the boxes and collect loose change from their customers
· Building and maintaining relationships with your box holders to inspire loyalty and encourage people to continue giving year after year
· Collecting the boxes in your area as and when required and taking to your YBTC contact
We are looking for people who are:
· Have a warm, friendly and confident outlook
· Willing to learn about the work of YBTC
· Able to communicate with a range of different groups
· Are creative and imaginative – spotting opportunities to boost your distribution
· Are well organised and enjoy meeting new people
· Reliable and able to commit to agreed requirements
We can offer you:
· Induction and ongoing training
· Ongoing support and supervision in your role
· The opportunity to learn new skills
· YBTC commitment to health and safety
Founded in 2003 and originally named Andrea’s Gift and later Brain Tumour Research and Support
Across Yorkshire, Yorkshire’s Brain Tumour Charity (YBTC) is Yorkshire and Humber’s leading
brain tumour charity. Offering practical, financial and emotional support to both adult and child
brain tumour patients, together with their families.
We fund brain tumour research in Yorkshire; we hope this research, dedicated to identifying new
approaches to the discovery and treatment of brain tumours, will improve outcomes for patients.
At YBTC we are a small team who are growing to meet the needs of those affected by a brain
tumour in Yorkshire. Around 15 new cases of primary brain tumour are diagnosed in the region
every week.
Our charity values are Integrity, Compassion, Community, & Ambition.
Our Vision/Mission
To improve the lives of people impacted by a brain tumour in Yorkshire, through local support and
research.
To improve the lives of people impacted by a brain tumour in Yorkshire, through local support and research.


The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Help shape the future of Carers Trust Solihull.
We’re seeking a new Trustee Treasurer,a sharp financial mind with a steady hand and a big heart, to guide our charity through its next chapter. You’ll ensure every pound works harder for unpaid carers who give so much, often with little rest or recognition.
For over 25 years, Carers Trust Solihull has supported thousands of people caring for loved ones, spouses, parents, siblings, even children, who look after someone who couldn’t manage without them. As demand grows and funding tightens, your financial leadership will be vital to sustaining and expanding this lifeline.
You’ll join a skilled, compassionate Board, working closely with our CEO and managers to oversee budgets, shape strategy, and strengthen long-term stability. You’ll turn numbers into insight, helping the Board make confident, evidence-based decisions about growth, reserves, and sustainability.
This is more than governance, it’s legacy. Your work will help deliver respite breaks, wellbeing sessions, and community outreach to those who need them most. You’ll be central to how we evolve, diversify income, and explore new opportunities, including the use of Artificial Intelligence to improve our efficiency and reach.
We’re looking for someone who combines financial acumen with empathy and integrity, a professional who can interpret data, assess risk, and communicate clearly. A formal accounting qualification is helpful but not essential. What matters most is a strategic mind and a commitment to using your expertise for good.
If you’re ready to make your skills count, not just on a balance sheet, but in real lives changed, we’d love to hear from you.
The client requests no contact from agencies or media sales.