22 Fundraising supporter care assistant jobs in London, Greater London

Are you a proactive and detail-oriented finance professional, with experience of charity accounting and a customer-focused approach? Do you take pride in ensuring income is accurately recorded and reported and enjoy working with data? The Royal Marsden Cancer Charity is seeking a Finance Officer (Income) to play a key role within our Finance team, helping to ensure the Charity's income is managed accurately and efficiently.

About the Role: The Finance Officer (Income) is a vital member of the Finance team, responsible for the accurate accounting, reconciliation, and reporting of the Charity's diverse income streams. You will manage the monthly income reconciliation process, prepare income journals, support Gift Aid accounting, and work closely with colleagues across Finance, Data and Fundraising teams to ensure income is recorded correctly and allocated to the appropriate funds and appeals.

The role offers the opportunity to gain broad experience across charity finance, including income accounting, fund accounting, Gift Aid, audit support, and financial controls. You will contribute to maintaining robust financial processes and help ensure the Charity can maximise the impact of every donation received.

Why Join Us?  The Royal Marsden Cancer Charity supports one of the world’s leading cancer centres, funding ground-breaking research, cutting-edge equipment, and extraordinary patient care. We’ve exceeded our fundraising goals in recent years and aim to raise at least £215 million during our current five-year strategic period.

This is an exciting opportunity to further strengthen and develop the Finance function so it is well positioned to support the Charity through its five-year strategy, while playing a meaningful role in improving the lives of people living with cancer.

Ideal Candidate: You will have experience working within a finance team and be working towards a finance qualification, with strong organisational skills and excellent attention to detail. You will be comfortable working with large volumes of financial data, performing reconciliations, and investigating discrepancies.

You will bring strong Excel skills, a proactive and collaborative approach, and the ability to manage competing priorities while meeting deadlines. Experience supporting audit or year-end processes and working with financial systems is essential. Above all, you will be committed to RMCC's purpose and values and motivated by the opportunity to make a meaningful difference.

What We Offer

· 27 days annual leave + bank holidays

· Generous pension scheme with up to 6% employer contribution (increasing to 8% after two years of employment)

· Flexible working options

· Study support for accountancy exams

· Life insurance, employee assistance programme, shopping and other discount schemes and more

· Bright, modern offices in Chelsea and Sutton with subsidised canteens

 Inclusion Matters

We are committed to building a diverse and inclusive workforce that reflects the communities we serve. We welcome applications from all backgrounds and walks of life.

If this sounds like the opportunity for you, we’d love to hear from you.

How to Apply

To apply, please submit your CV and cover letter of no more than 2 pages via CharityJob.

Closing date: Monday 21st September 2026 (11.30pm)

Please note: To avoid disappointment, you are advised to submit your application as soon as possible as we reserve the right to close the vacancy early if a high volume of applications is received. This is to ensure that we can manage application levels whilst maintaining a positive candidate experience. Unfortunately, once a vacancy has closed, we are unable to consider further applications.

If you’re passionate about safer communities and want a role where your work has a direct and lasting impact, this could be the perfect opportunity. As Crimestoppers’ Regional Manager for our Eastern Region (Kent, Essex, Norfolk & Suffolk), you’ll play a pivotal part in helping protect the public, empowering local people, and supporting the agencies working to prevent and solve crime.

We’re looking for an enthusiastic and motivated Regional Manager to represent Crimestoppers across the area. You’ll work closely with law enforcement and community partners to design and deliver meaningful crime‑prevention campaigns, while also coordinating cross‑border and national initiatives with organisations such as ROCUs and the NCA. You’ll empower local volunteer committees to thrive, act as a spokespeople for Crimestoppers in local and regional media, and drive funding opportunities that help expand our impact.

This role variety, and the chance to genuinely make a difference. We’re seeking someone with strong project and budget management skills, confidence under pressure, and the ability to build strategic relationships. Experience in or significant knowledge of the voluntary sector, media campaigning, or policing practice would be an advantage. If you’re committed to community safety and excited by the challenge of influencing real change, we’d love to hear from you.

Please read the full job pack before before submitting your CV and a covering letter.

FTC until March 2029 | Full time | Home based - travel required | £39,993 + £8,400 car allowance | DBS required

About This Job

This is an exciting role in the Army Cadet Charitable Trust UK (ACCT UK) we are looking for a proactive and organised HR Assistant to join our HR team in a 2 year FTC and provide high-quality administrative support across the employee lifecycle. Working closely with the HR Manager, you will play a key role in recruitment, onboarding, employee records management, HR reporting, and supporting day-to-day HR operations. You will help ensure our people processes run smoothly, maintaining accurate records, supporting employee queries, and assisting with HR projects and initiatives. The successful candidate will be detail-oriented, highly organised, and committed to delivering a professional and confidential HR service.

Essential Skills

· Previous experience in a HR role.

· Strong organisational skills with excellent attention to detail and accuracy.

· Excellent written and verbal communication skills, with the ability to build positive working relationships.

· Ability to manage multiple priorities, work independently and use initiative.

· Experience maintaining confidential employee records and handling sensitive information discreetly.

· Proficient in Microsoft Office applications and confident learning and using HR systems.

Please refer to the attached Job Description for further information.

Our charity

ACCT UK is a national youth charity dedicated to improving the life chances of young people through supporting the Army Cadet Force and its activities in the community. The Combined Cadet Force Association (CCFA) is a charity dedicated to the promotion of the ideals and activities of the Combined Cadet Force in schools. Together we want to ensure that every young person has the opportunity to learn new skills, build confidence and be inspired through their cadet experience.

We want to develop the youth leadership and training abilities of adult volunteers whilst also helping young people to access cadet activities through fundraising, grant-making, developing new resources and direct support.

We strongly believe that everyone benefits when you help young people to develop their character and values through activities that stretch and mature them. We also know that when young people engage with others at a range of levels in their communities, it builds confidence and improves empathy for other’s lives.

Who we are

You will enjoy being part of our small team who work very happily together. By joining ACCT UK, you will help us to reach more young people and make a greater difference and we look forward to working with you. We actively promote and encourage you to explore ideas that improve all aspects of the charity’s work in pursuit of its charitable aims.

The charities are proud of our diverse teams, with people on different working patterns, from different backgrounds and at different life-stages. Our experience has taught us that having people with different perspectives and different lived experiences leads to better outcomes for our beneficiaries. If you are wondering if our organisation is for someone like you, the answer is yes! Please apply and explain how you, your experience, your talent and your potential are the right fit for this role.

What we can offer you

In addition to your salary, we offer all staff:

· Flexible working arrangements (you agree a working pattern with your line manager).

· The ability to work both from home and from our London office.

· Personal accident insurance, including loss of earnings cover and death benefit.

· 15 days of sick pay in any 12-month period (after 12 months employment - pro-rata for part time staff).

· A contributory pension scheme (you contribute at least 5% and we will contribute 10%).

· Good leave allowances (which are offered pro-rata for part time staff):

o 20 days annual leave plus Bank Holidays.

o Additional privilege leave, on set days each year, such as between Christmas and New Year.

o An additional five days of volunteering leave.

· Support for qualifications and personal development.

· Employee Assistance Programme.

· Season ticket loan.

· Railcard (if you are eligible)

· A caring and supportive team environment.

How to apply

Please send a covering letter that details how you meet the requirements of the job description along with a CV by 23:59 hours on Sunday 20th July 2026. We encourage you to make clear in your covering letter how you meet the person specification and highlight your key skills. We cannot make assumptions on your qualifications, skills, or experiences, so please be explicit in your application.

Interviews will be held virtually via Microsoft Teams shortly after the closing date.

Please note that as a charity dedicated to improving the lives of young people, we require staff to make a declaration about any relevant convictions, undergo a Disclosure and Barring Service check. In addition, we will follow up references. 

We reserve the right to close for applications before the closing date if we receive a large number of applications.

Events and Community Fundraising Assistant  

Job description and person specification

Imagine being told that you, or someone you love, is losing their sight. In that moment, two profound questions demand urgent answers:

· Can this be stopped?

· How will I live my life?

Currently, research into preventing and treating sight loss is chronically underfunded, receiving a mere 1.2% of publicly funded health research grants: people who are blind or vision impaired are three times more likely to experience loneliness and isolation than the general population. 

We find and fund the brilliant minds and bright ideas that put change in sight. Our researchers are at the forefront, making breakthroughs and discoveries that will prevent, treat and cure eye disease. The partnerships we build and initiatives we support are changing life for blind and vision impaired people.

We are Fight for Sight: we won’t stop until we: Save Sight. Change Lives.

We have a clear ambition and have the support of well-respected and highly engaged ambassadors.

We are now looking for experienced, committed, and creative individuals to join our dynamic team to help realise a new five-year growth strategy. If you want to be part of something impactful, we’d love to hear from you.

The Events and Community Fundraising Assistant will work within the Events and Community team, that sits within the wider Fundraising department.

We are looking for someone with strong time management, multi-tasking skills and importantly, a curious mind that would like to develop their skills in relationship and events and community fundraising.

Responsible to: Events and Community Fundraising Manager

Direct reports: None

Working hours and contract: This is a permanent full-time role (35 hours per week). We will consider part-time and flexible arrangements.

Salary: £25,711 - £26,500 (depending on experience)

Location: Central London with some remote working. A minimum of two days required in the office (50 Leman Street, London, E1 8HQ) and external meetings and events as required.

How to Apply:

Please submit your CV and a cover letter, with the subject header: Events and Community Fundraising Assistant application to our recruitment inbox.

Your cover letter should include a supporting statement (max two pages) comprising why you think you are an ideal candidate for the role, what applicable experience you’ll bring and why you want to work for Fight for Sight.

Closing date for applications: 9am, Monday 28 September 2026

Early applications are encouraged. We will be shortlisting and interviewing on a rolling basis; therefore, we will close the vacancy as soon as we have found the right candidate.

The interview process is as follows:

· 1st interview: Online with recruiting manager and fundraising colleague

· 2nd interview and an informal meeting with colleagues: Face to face in London E1 8HQ with line manager and other members of the fundraising team

Role Responsibilities

· Steward and support fundraisers participating in challenge events and community activities, delivering excellent supporter care and ensuring a positive fundraising experience.

· Manage relationships with community fundraisers, including schools, local groups, Rotary Clubs, organisations and individuals, providing guidance and encouragement to maximise fundraising success.

· Coordinate and deliver community fundraising collections and awareness activities, including supermarket token schemes, train or tube station collections, and other one-day fundraising events.

· Organise volunteer coordination, cheerpoints and event-day logistics for flagship third-party events such as the London Marathon.

· Liaise with third-party event providers, ensuring timely participant registration on supplier consoles and accurate administration.

· Research, identify and engage schools, community organisations and local groups to generate new fundraising opportunities, building relationships through proactive outreach and stewardship.

· Manage the Events Inbox, responding to enquiries promptly and coordinating communications with supporters and event partners.

· Prepare and distribute fundraising materials to community groups and event participants in an efficient and timely manner.

· Work with suppliers to order new fundraising materials. Be responsible for managing and replenishing fundraising merchandise and stock.

· Source prizes and Gifts In Kind for community and challenge events.

· Represent the charity at fundraising events and activities as required. 

Other

· Use a CRM database to effectively administer and manage event and community enquiries, activities and supporter communications.

· Answer inbound calls as part of the Head Office call team, and respond to or triage enquiries to be resolved in a timely manner.

· Work collaboratively across the charity to promote cross-selling and encourage supporters to get involved in other campaigns and initiatives.

· Become fully conversant with the aims and objectives of the organisation

· Keep up to date with developments and best practice within the fundraising sector, particularly in events and community fundraising.

· To work at all times in compliance with the Fundraising Regulator’s Code of Practice and data protection legislation.

Person specification

Desirable skills, knowledge & experience  

· Minimum of one year work experience in a fast-paced administrative, customer service, fundraising or prospect research role.

· Strong use of Excel, Power Point and Word.

· Effective time-management with the ability to manage multiple workstreams and deadlines.

Personal qualities

· An understanding of and commitment to the sight loss community.

· Strong communication skills and presentation style.

· Flexibility and a practical, can-do attitude.

· Highly motivated and able to juggle a varied workload.

· Personable, with excellent listening skills.

· Excellent accuracy and attention to detail.

· Growth mindset

· Flexible and willing to work occasional evenings and weekends to support events.

Flexibility

The role description is a general outline of duties and responsibilities and may be amended as we grow. The post holder may be required to undertake other duties as may be reasonably required from time to time.

Important note: All applications must have the Right to Work in the UK.
Unfortunately, we do not have a sponsoring licence for non-UK employees which means that if you do not have a current, valid UK working permit, please do not apply, as we will not be able to consider your application.

Employee benefits

We value our staff and volunteers and want to make sure that they are supported in their work. Other benefits we also offer are:

· A great team and a supportive culture

· Employer pension contributions matching up to 10%, and death in service cover

· Generous parental leave

· Flexible/hybrid working options

· Apprenticeships scheme, study leave and financial support for training & development

· Cycle to work scheme, eye test vouchers, and a staff loan scheme, access to an Employee Assistance Program

· An active Social Committee and staff events

Accessibility

We believe in fostering an inclusive environment where all individuals, regardless of their abilities or circumstances, feel supported and valued. If you have any accessibility requirements or specific needs that you would like us to accommodate during the application process, please let us know. If you are unfamiliar with MS Teams and would like to familiarise yourself with the platform before the interview, we are more than happy to arrange a tech run- through to ensure your comfort and confidence.

Equal opportunities, diversity & inclusion 

Don’t meet every single requirement? At Fight for Sight we are dedicated to building a diverse and inclusive workforce, so if you’re excited about this role but your past experience doesn’t align perfectly with every item in the job description, we encourage you to apply anyway. You may be just the right candidate for this or other roles that we have.

We have an inclusive and accessible recruitment process, including any adjustments required to support people from diverse community groups.

Other information

We draw your attention to some important policies that govern the research that our charity funds. You can find these here.

An Events Fundraising Administrator is required ASAP for 4 weeks, working 20 hours a week, which can be split across a few days, or all week.

You will play a key role in supporting the Challenge Events programme by coordinating the day-to-day activities of the team, including being first point of contact for challenge event supporters and providing administrative support to the whole team. You’ll be responsible for responding to enquiries, completing administrative processes and providing an exceptional experience to their event supporters via phone, email and SMS.

We are looking for someone who has experience of supporting or working within a fundraising team. Either as a fundraising assistant, or from a supporter care type background, as you will work with events participants in the lead up to the events and during, ensuring the participant is ready for their fundraising event, and that systems and fundraising efforts are maximised and kept accordingly.

If you would like to find our more about this opportunity, please apply and we can discuss further.

Guts UK are looking for a new Fundraising Assistant to join the team. The fundraising assistant is the first point of contact for many of our supporters and donors. They record all of our donations in our fundraising database; they make sure all of our donor data is up to date; and they are often part of the early stewardship journey for our supporters.

The role holder is responsible for the accuracy and completeness of all donor information in our fundraising database including consent and marketing preferences. They are also responsible for capturing all fundraising donations in that database with the appropriate coding to help us understand where the donation came from. The role works closely with the finance team to make sure physical donations are treated properly but also to make sure the fundraising systems and finance systems always match.

The role holder will be the first point of contact for many of our supporters and the role is critical in ensuring those supporters have a smooth, professional and friendly experience. This role holder will make sure all donors get the recognition and thanks they deserve by delivering exemplary stewardship.

We have big ambitions to increase our fundraising income and this role is critical in making sure that as we grow, we have the foundations in place to keep everything running smoothly.  

So, if you have a keen eye for detail and process, care about people, and are looking to start or build your career in fundraising – this could be the role for you. 

Who are Guts UK Charity?

Guts UK Charity is committed to a world where digestive conditions are better understood, better treated and everyone who lives with one gets the support they need. Too many people are suffering or dying in silence or alone. They don’t know where to turn for information or support, diagnosis takes too long for many, and treatment can often come too late.

We are the only UK charity that covers the entire digestive system. We raise vital awareness of digestive conditions, fund life-saving research, and provide patients and loved ones with expert information and support – we are informed by evidence and expertise, our community, and the patient voice. 

Our mission is simple: to improve the lives of millions of people affected by digestive conditions 

Please see the attached detail job pack for further information and how to apply. 

Supporter Care Assistant (Full-Time | Temp Contract)
Location: Hybrid – 2 days/week in London office (set days), remainder remote
Contract: July – December 2025
Hours: 34 hours per week
 

I am working with a well-known charity to recruit a Supporter Care Assistant for a key campaign period. This is a fantastic opportunity to join a high-impact team supporting two of their flagship fundraising initiatives.

Key Responsibilities:

• Handling phone and email enquiries from campaign participants
• Logging supporter interactions and updating records in the CRM
• Processing donations accurately
• Sending thank-you cards as part of the donor journey

Ideal Candidates Will Be:

• Warm, personable, and confident speaking with supporters
• Comfortable managing calls and admin tasks simultaneously
• Detail-oriented and organised
• Based in London (due to office-based days)
• Experience with supporter care or databases is a plus – full training provided

If you're passionate about making a difference and thrive in a supporter-facing role, this could be the perfect fit.

Apply online today to register your interest – interviews happening quickly.

Supporter Care Assistant (Full-Time | Temp Contract)
Location: Hybrid – 2 days/week in London office (set days), remainder remote
Contract: July – December 2025
Hours: 34 hours per week
 

I am working with a well-known charity to recruit a Supporter Care Assistant for a key campaign period. This is a fantastic opportunity to join a high-impact team supporting two of their flagship fundraising initiatives.

Key Responsibilities:

• Handling phone and email enquiries from campaign participants
• Logging supporter interactions and updating records in the CRM
• Processing donations accurately
• Sending thank-you cards as part of the donor journey

Ideal Candidates Will Be:

• Warm, personable, and confident speaking with supporters
• Comfortable managing calls and admin tasks simultaneously
• Detail-oriented and organised
• Based in London (due to office-based days)
• Experience with supporter care or databases is a plus – full training provided

If you're passionate about making a difference and thrive in a supporter-facing role, this could be the perfect fit.

Apply online today to register your interest – interviews happening quickly.

Harris Hill is looking for an interim Fundraising Assistant to support a national cancer charity for 3 months ASAP.

Key tasks and duties

Communicate with supporters via email, offer tips for their fundraising, get to know them and build rapport.

Update records on our fundraising database.

Place orders for fundraising materials.

Respond to supporter queries 

Any other duties that are within the scope and remit of the role and as agreed with your manager.

Ideally, you would have previous experience of working in a fundraising team, supporter care, or similar.

If you are interested in this opportunity and would like to find out more, please get apply for more details.

This is a growth-focused role for someone who enjoys creating systems, solving problems and using data to drive results. You'll own the fundraising CRM (Access ThankQ), leading the development of supporter journeys, marketing automation, data insight and digital processes that help us attract, retain and engage supporters more effectively.

Working across Fundraising and MarComms, you'll help create a culture where data, technology and supporter insight underpin everything we do.

Key Responsibilities

Build and Scale Our CRM & Supporter Experience

• Own and develop the fundraising CRM strategy and roadmap.
• Design and implement automated supporter journeys and segmented communications.
• Use data and insight to improve supporter acquisition, engagement and retention.
• Identify opportunities to streamline processes and improve the supporter experience.

Drive Digital Growth

• Deliver targeted CRM and email marketing activity.
• Develop reports and dashboards that provide actionable insight.
• Ensure fundraising data is accurate, accessible and used effectively across the team.
• Optimise digital giving platforms and supporter touchpoints.

Enable the Department

• Train and support colleagues to make better use of CRM, automation and data.
• Champion self-service, digital adoption and continuous improvement.
• Lead relationships with key suppliers including Access, Dotdigital and Woods Valldata.

Governance and Operations

• Act as the fundraising team's lead for GDPR and data protection.
• Ensure compliant management of supporter data and fundraising operations.
• Oversee efficient processes for donations, Gift Aid and supporter fulfilment.

Person Specification

Essential

• Strong experience of CRM strategy, marketing automation and supporter/customer journeys.
• Excellent understanding of data, segmentation and performance reporting.
• Experience managing CRM systems and digital platforms.
• Strong stakeholder management and influencing skills.
• Commercially minded, proactive and comfortable working in a fast-paced environment.
• Understanding of GDPR and data governance.

Desirable

• Experience of Access ThankQ.
• Experience in fundraising, membership or supporter-led organisations.
• Experience optimising online donation and payment platforms.

• More efficient fundraising operations and supporter processes.

This role is ideal for someone who wants to take ownership, build capability, and use technology, data and creativity to help grow one of the UK's most iconic charities.

This is a fixed term contract for 18 months

Candidates may use AI-assisted tools when preparing their application. However, applications should accurately represent the candidate's own experience, qualifications, and abilities. We encourage applicants to ensure their responses are authentic and written in their own words.

About Restless Development

Restless Development is a global non profit agency. We support the collective power of young leaders to create a better world. We are independently registered and governed in nine countries (India, Nepal, Sierra Leone, Tanzania, Uganda, UK, USA, Zambia and Zimbabwe) bound together by our vision for youth power. We run youth-led programmes to tackle the issues that young people care about the most –  We also run the Youth Collective – a growing network of over 4000 local youth civil society groups and organisations in 185 countries. We are committed to creating an agency that walks the talk on power shifting, using the power shifting checklist, both internally and externally.

Our approach to safeguarding

Restless Development considers the welfare and protection of children, young people and vulnerable adults to be an organisational imperative with primacy over the success of programmes or strategic objectives. We recognise that safeguarding is everyone’s responsibility and we expect all of our staff, volunteers and partners to ensure we protect the communities in which we operate from harm and abide by our Safeguarding Policy.

About the role

The Schools Triathlon is a fun, mass participation sporting event for 7–13 year olds. Its mission? To get more young people moving, having fun, and discovering the power of fundraising. In 2026, over 12,000 young people took part in 15 events, raising an incredible £1.8 million for Restless Development and local charities. Since it began, the Schools Triathlon has raised over £8 million—making it our flagship fundraising event.

As an Assistant Fundraising Events Coordinator, this is a fantastic entry level opportunity for anyone looking to kickstart their career in fundraising and events management. and you’ll play a vital role in Restless Development’s close knit fundraising team, helping to deliver our flagship events the Schools Triathlon. You’ll gain hands on experience working with a wide range of stakeholders, including our volunteer Schools Triathlon Committee, schools, pupils, parents, and event delivery partners. A big part of your role will involve delivering fun and engaging school assemblies, encouraging pupils to take part and fundraise for Restless Development.

Alongside this outward facing work, you’ll provide essential administrative and operational support behind the scenes. This will include managing participant data in Excel, Eventrac, and Salesforce; uploading and running reports; processing donations (including cash and cheques); and ensuring our records are accurate and up to date.
You’ll also be the first point of contact for event participants and their families, providing warm, professional support through email and phone queries. We’re looking for someone who thrives on variety, can juggle multiple tasks, and stays calm under pressure. You’ll be highly organised, detail-focused, and self-motivated, with excellent interpersonal skills and a positive, can-do attitude.

Key responsibilities

Deliver and event manage high-quality Schools Triathlon events in 2026 and beyond 

• Manage the assembly tracker to ensure it is kept up to date, with relevant members of the team notified when new assemblies are booked in.
• Maintain accurate records across our registration platform (Eventrac), our CRM system (Salesforce) and Excel, including registrations, fundraising data, and supporter information.
• Monitor and track fundraising progress for over 13,000 participants, encouraging and supporting them to reach their goals.
• Manage JustGiving pages, ensuring all fundraising activity is accurately logged.
• Liaise with Finance to process donations (online, offline, and cheques), allocate income correctly, and thank supporters promptly.
• Support with the merchandise and fulfillment process 
• Occasional website updates.

Fundraising and relationship management

• Be the first point of contact for schools, parents, and participants via the Schools Triathlon inbox.
• Book and coordinate school assemblies, and deliver assemblies or fundraising workshops.
• Build and maintain strong relationships with schools, pupils, and parents, thanking and supporting them throughout their fundraising journey.
• Provide admin support across our 3rd party events as needed
• Attend meetings with third party suppliers and schools when necessary
• Support on wider charity initiatives as and when needed

Social Media

• Lead on all social media activity for the Schools Triathlon across  our social media channels
• Work with our PR & Comms team and Host school stakeholders to deliver exceptional PR across the Schools Triathlon event series
• Report monthly on KPIs, ensuring effective tracking for social engagement across all channels
• Work closely with the PR & Comms team, to ensure best working practices and collaboration is in place

Other 

• Attend Schools Triathlon events (April–June) and occasional evening/weekend work for which Time Off In Lieu (TOIL) will be provided.
• Regular travel to schools is required, so access to a reliable vehicle is essential (travel costs will be reimbursed).
• Carry out any other duties as required to support the fundraising team.

Job title:
Assistant Fundraising Events Coordinator 

Location: Hybrid - Preferably West London, Berkshire or Wiltshire based due to external meetings location

Salary: £26,143 gross per annum (Band 0)

Preferred start date: As soon as possible

Length of contract: 2 years fixed contract

Reports to: TBC

Expected travel: Regular travel to London for staff meetings and other areas in the UK. Evening and weekend work for which time off in lieu will be given. Expenses for travel and work outside working hours will be given according to our policy.

Other requirements: Must have a full drivers licence and access to a vehicle. Will be required to complete DBS check.

About you

We are looking for people with the right competencies and skills for the role, and who demonstrate  the personal qualities consistent with our values.

Our value: HEART - We are who we serve. We are brave.

Supports Managers to embed a values-led culture within their team by holding junior staff members to account for values-led behaviour. Uses values to guide decision making and group actions.

Involves others in the development of solutions to both the causes and results of problems. Supports Managers to promote change to others.

Our value: HEAD - Delivers Quality. We are 100% professional.

Frequently creates opportunities to maximise their contribution to team priorities. Supports others to deliver quality and continually improve their work. Considers relevant information to propose more effective and cost-efficient ways of working.

Takes ownership for managing elements of a budget and/or programme and/or incidents with little guidance from others. Considers underlying issues and Restless Values when making operational decisions. Consults with others when facing difficult decisions.

Our value: VOICE - We generate leaders. We are proud to carry the banner for youth-led development.

Communicates a compelling vision for the areas which they take partial ownership for; providing strong leadership to others. Will typically manage one or more junior staff members.

Takes responsibility for personal development, committing to take on new challenges which build team capacity. Develops others through proactive sharing of knowledge, skills and opportunities.

Our value: HANDS - We are in it together. We listen and learn.

Confidently adapts their communication style to suit their audience, and coaches others to do so. Is able to influence others to build shared understanding.

Seeks opportunities to collaboratively deliver quality against team goals by building strong internal and external relationships. Facilitates introductions amongst staff and stakeholders to help others to grow their relationships. Cultivates partnerships at a national level.

Skills and experience

Essential

• Good organisational skills, with the ability to help plan and support events and fundraising activities.
• Strong people skills – friendly, approachable, and confident in working with colleagues, volunteers, and supporters.
• Clear written and verbal communication, with the ability to write emails, updates, and speak to supporters.
• Able to manage time well, meet deadlines, and balance different tasks.
• Confident using IT systems, especially Microsoft Excel, Word, and Outlook.
• Comfortable working with numbers and handling financial information accurately.
• Able to work independently when needed, while also being a supportive team player.
• A good eye for detail and pride in producing accurate, high-quality work.
• Full driving licence and access to a vehicle.

Desirable

• Some experience (paid or voluntary) in fundraising, events, or community activities.
• An interest in international development, the charity sector, or community engagement.
• Experience helping to organise events or projects, either in work, study, or volunteering.
• Familiarity with using a database or CRM system (training can be given).
• Confidence in speaking to groups, or a willingness to develop public speaking skills.

Restless Development is an Equal Opportunities employer and welcomes applications from all sectors of the community. Restless Development will ensure that no applicant or staff member receives less favourable treatment on the grounds of gender, sexual orientation, marital status, social status, caste, race, ethnic origin, religious belief, age, HIV status, disability, or any other factor that cannot be shown to be relevant to performance.

What we do for you

We are proud to commit to a transparent global salary scale, ensuring a fair and comparable system of pay across all global locations. In addition to salary, we offer pension contributions and other benefits in accordance with the local Hub.

Values and Culture

At Restless Development, we’re proud that the strength and integrity of our Values has been recognised by staff, young people, donors and others who we work with.  Beyond this, we have a culture of recognising and celebrating both our Values and our global achievements with monthly Values Champions and an annual Values Day.

Work-life Balance

It goes without saying that we work hard at Restless Development. We also recognise the importance of helping staff to maintain a positive work-life balance by offering:

• 24 days annual leave (in addition to public holidays and with an extra day of annual leave given for each full year of service, up to a maximum of 28 days).
• Birthday Leave
• Access to flexible working.
• Generous study leave, maternity, paternity or adoption leave, and other leave allowances.

Professional Development

Restless Development is proud to be an employer who recognises potential and invests in the development of its staff.  We are committed to the professional development of our staff through:

• Empowering opportunities to work on significant projects which stretch and inspire staff – allowing them to develop on-the-job. 
• Regular performance management.
• Training and development opportunities, including supporting our staff to identify mentors both within and outside of the agency.
• Quarterly Staff Workshops for all staff to give and receive agency updates, receive training, and socialise.

When travelling abroad with work, all staff will be covered by Restless Development’s travel and medical insurance.

Join Clergy Support Trust's outstanding External Relations Team as External Engagement Officer (12-month maternity cover) and play a key role in fundraising, events, and digital comms. Use your creativity and organisational skills to support historic events, engage supporters, and make a real impact for clergy families.

About the Role
The External Engagement Officer provides vital administrative and operational support across fundraising, events, and communications. This is ideal for someone in their second role, looking to develop a broad range of skills in a supportive environment. Working in a small and dynamic team, the External Engagement Officer supports and leads on projects, with a focus on communications, fundraising, events, marketing, and press. 

About the candidate:

• Highly organised and technologically adept (especially with CRM systems like Salesforce)
• Motivated, with at least 1 year of experience in communications, fundraising, or event management
• Confident, resilient, and able to coordinate complex event logistics
• Strong written and verbal communication skills
• Team-oriented, adaptable, and committed to the wellbeing of the clergy community

Key Responsibilities

1. Fundraising and Data Support

• Manage contacts and maintain up-to-date CRM records
• Add weekly bank donations to Salesforce and reconcile monthly income
• Lead on thanking supporters (managing emails/cards)
• Assist with legacy giving administration
• Support prospect research for fundraising
• Liaise with Finance Team on income and gift processing

2. Events – Logistics and Administration

• Manage guest lists, RSVPs, and name badges using CRM
• Act as point of contact for event bookings and assist with seating plans
• Provide on-site support at events (registration, hospitality, donor care)
• Post-event coordination including post-event feedback 

3. Communications and Digital Engagement

• Monitor and manage team inboxes
• Assist with social media management including DMs, replying to comments, and content creation
• Oversee logistics of print advertising (bookings, invoicing, transfer of creative files)

4. General / Team Support

• Maintain inventory of fundraising/event materials
• Proactively update Salesforce with missing information
• Provide general admin support and contribute creative ideas

This is a fantastic opportunity for an individual looking for a broad-scope role to development their skills in comms, engagement, events and fundraising in a high-performing team.

Future Dreams is a pioneering UK charity providing psychological, practical, and emotional support to people diagnosed with breast cancer. We also champion early detection through breast health masterclasses and fund vital research into secondary breast cancer.

Based at Future Dreams House in King’s Cross — our welcoming breast cancer support centre — we deliver a vibrant programme of in-person and online services, community activities, and one-to-one support with specialist nurses, counsellors, and therapists. Everything we do is driven by one clear belief: nobody should face breast cancer alone, or without hope.

We are now looking for a Finance Assistant to join our growing team and play a key role in strengthening our in-house finance function.

About the role

This is a fantastic opportunity for an organised, detail-driven finance professional who wants to develop their career within a purpose-led charity.

Working closely with the Head of Finance, you will support the smooth day-to-day running of our finance operations, ensuring transactions are processed accurately and on time, records are well maintained, and financial controls are consistently applied. You’ll contribute to reliable reporting, support audit and compliance activity, and help build efficient processes that enable the charity to operate effectively.

You will also work collaboratively with colleagues across the organisation and liaise with suppliers and external stakeholders, becoming a trusted part of a friendly, supportive team that values accuracy, integrity, and continuous improvement.

About you

You will be an organised, accurate and conscientious finance professional who takes pride in getting the detail right and following processes through to completion.

You will have:

• At least two years’ relevant experience in a finance or accounting role.
• An AAT Level 3 qualification, or equivalent.
• Practical experience of processing supplier invoices, expenses and other financial transactions accurately.
• Experience of bank and/or supplier account reconciliations and investigating discrepancies.
• Good working knowledge of Xero or a similar accounting system.
• Strong Excel skills and confidence working with financial data and spreadsheets.
• Excellent attention to detail and a high degree of accuracy.
• The ability to organise your workload, manage competing priorities and meet financial deadlines.
• A practical, solutions-focused approach, with the confidence to investigate queries and escalate issues where appropriate.
• Strong written and verbal communication skills and the ability to liaise professionally with colleagues, suppliers and other stakeholders.
• The ability to work independently while contributing positively to a small, collaborative team.
• Integrity and discretion when handling confidential financial and personal information.

Experience of month-end processes, charity finance and/or working within a not-for-profit organisation would be advantageous.

AAT Level 4, or progression towards a professional accounting qualification, would also be desirable.

You will be supportive of Future Dreams’ purpose and values and committed to helping us create an inclusive workplace that reflects the diverse communities we serve.

What we offer

· £24,000 - £28,000 pro rota, per annum (FTE £30,000 - £35,000 pa)

• 25 days annual leave plus bank holidays
• Pension
• Additional one-week paid shutdown over Christmas and New Year
• Hybrid working with a minimum of 2 days per week based at Future Dreams House.
• Free weekly yoga sessions
• A warm, inclusive working environment in a mission-driven organisation

Safeguarding

Future Dreams is committed to safeguarding and promoting the wellbeing of everyone who uses our services. All staff are expected to share this commitment and to follow our safeguarding policies and procedures.

Appointment to this role will be subject to satisfactory references, confirmation of the right to work in the UK and a Basic DBS check.

We reserve the right to close this vacancy early if we receive a sufficient number of suitable applications. Early application is therefore encouraged.

Job Purpose: 

To oversee the management and growth of Venue Hire for our historic spaces covering meetings, conferences, talks, weddings and community activities. This is our primary source of income and key to supporting our library and learning programme, alongside our theatre income and fundraising.

The role will also lead on identifying and developing new business opportunities for other commercial income streams, building relationships with clients and partners, and ensuring that commercial activity supports the Foundation’s charitable purpose and long-term sustainability.

Optimising the use of space to ensure that St Bride Foundation (SBF) operates profitably as well as meeting the needs of our communities is a key part of the role. The Business Development and Events Manager will oversee the Venue Hire activity and promote the venue’s room resources, as well as supporting the Library and Workshop in the organisation of in-house courses, seminars and events.

Key Responsibilities: 

Events Management

• Manage the Events Team activity of promoting and selling the venue’s event spaces, ensuring SBF has good visibility on all relevant venue hire websites.
• Responding to and converting enquiries and monitoring conversion effectiveness.
• Managing clients’ needs for booked events.
• Negotiating contracts for both short and long-term use; and ensuring that all aspects of the venue are fit for purpose.
• Identify new networks and online promotions to promote the SBF offer

Be responsible, along with the Operations Manager and Foundation Manager, to the Board for:

• Setting and achieving yearly and monthly income budgets, including quarterly forecasting and planning.
• All aspects of pricing and contract negotiation for areas of responsibility including catering, furniture hire, keyholding and cleaning. Ensure service, pricing and contracts are regularly reviewed.
• Working “hands-on” within a small team, getting involved in all aspects of delivering a quality service, monitoring and reviewing customer experience and satisfaction.
• Assisting the Operations Manager with Health & Safety and compliance issues relating to your area of responsibility.
• Line management responsibility for Event Coordinators and Venue Assistant. Overseeing and supporting the Events Team with smooth running of SBF and external events. Ensure time management and priorities are managed for line reports.
• Support SBF marketing efforts working with the Events team on social media content and website updates.
• Act as an ambassador for St Bride Foundation, upholding its mission to preserve and promote print and design heritage. Actively contribute to SBF redevelopment plans in terms of future planning for events and building operations.
• Engage with stakeholders, including donors, volunteers, and beneficiaries, to strengthen community and fundraising efforts. 
• Support and contribute to initiatives that enhance the Foundation’s impact, such as public engagement events, educational programmes, and collaborative partnerships. 
• Complete ongoing staff training to include Health & Safety, compliance and other related topics as required by the organisation. 

Business Development & Commercial Growth

• Develop and implement a proactive business development strategy for Venue Hire, identifying new clients, partners and commercial opportunities, as well as additional marketing/outreach activities to boost income during quieter periods.
• Build and maintain a pipeline of prospective clients and strategic partners, converting opportunities into new and repeat business.
• Develop relationships with event agencies, corporate organisations, professional bodies, cultural and educational organisations and other relevant networks.
• Identify opportunities to increase revenue through repeat bookings, new event formats, longer-term agreements, partnerships and additional services.
• Monitor market trends, competitor activity, customer feedback and venue performance to inform pricing, product development and sales activity.
• Establish and report on business development KPIs, including pipeline value, enquiry-to-booking conversion, repeat business, occupancy, average booking value and revenue growth.
• Work collaboratively with Marketing, Fundraising, Learning, Library and Workshop teams to develop opportunities that support both the Foundation's commercial and charitable objectives.
• Work with fundraising to develop incentives and cross promotions between sponsorship/membership and venue hire and identify other synergies between the physical SBF assets and the fundraising function

Essential Qualifications & Experience: 

• Proven experience of business development, sales, partnership-building or income generation, ideally within a venue, cultural, charitable or heritage setting.
• Proven experience of planning and delivering events end-to-end, on time and within budget. Working with teams on a varied programme of activities for a diverse mix of audiences.
• Experience of working with volunteers running workshops and events, overseeing all aspects of delivery.
• Experience working with external partners, including community groups, local authorities and sponsors.
• Line management experience of an events team, including support with managing workload and personal development objectives.
• Experience of identifying new clients, generating leads, converting enquiries and developing repeat business or longer-term client relationships.
• Experience of using data, customer insight or market research to inform sales activity, pricing, service development or income targets.
• Experience in the charitable, cultural, or heritage sector preferred.

Key Skills & Competencies: 

• Highly organised, able to manage multiple priorities and deadlines.
• Ability to troubleshoot issues arising during events including those relating to AV, catering and general experience of attendees to ensure seamless delivery.
• Excellent written and verbal communication skills. Confidence in briefing and managing event speakers including volunteers and SBF Trustees to ensure smooth running of events.
• Confident relationship-builder, able to develop networks with corporate clients, event agencies, cultural partners, community organisations and other stakeholders.
• Able to set, monitor and report on business development activity and income-related KPIs, including enquiry conversion, occupancy, repeat business and revenue growth.
• Risk assessment and mitigation in event spaces and knowledge of licensing, insurance, accessibility and inclusion requirements.
• Financial management and budgeting, including forecasting and reporting of our events revenue.
• Strong IT skills, including CRM systems, ticketing platforms and newsletters.
• A passion for the arts, heritage, and education, with a strong commitment to the Foundation’s vision and values.

Organisational Values & Expectations: 

• Promote and uphold St Bride Foundation’s commitment to cultural preservation, lifelong learning, and community engagement. 
• Work collaboratively with colleagues, volunteers, and external partners to support the Foundation’s charitable objectives. 
• Uphold ethical standards and best practices in charity governance and operations. 

 Health & Safety Responsibilities: 

• Ensure compliance with all relevant Health & Safety policies and charitable sector guidelines. 
• Promote a safe and inclusive environment for colleagues, volunteers, and visitors.
• Act as a Fire Marshal and Emergency First Aider.

Terms & Conditions: 

• Working Hours: 8 hours per day (including one-hour unpaid lunchbreak), five days per week. You will work on rotation with other members of the Events Team, on one of the following core hour slots: 08:30–16.30, 10:00–18:00, 12:00–20:00 or 14:00–22:00 with one hour lunch. Due to the flexible nature of the work you may be required to work outside of these times. Shifts will be planned and agreed in advance with the other members of the Events team. Ad hoc weekend work will be required from time to time.