Catch22 exists to help build a society where everyone has a good place to live, good people around them, and a fulfilling purpose. We call these our '3Ps'.

We achieve this in two ways. First, we improve lives on the frontline through delivery of public services. Secondly, we use our knowledge to change 'the system', to fix the complex web that can trap and disempower those it was set up to help. With the heart of a charity and the mindset of a business, we are uniquely placed to deliver on this challenging agenda.

The National Citizen Service (NCS) is a flagship policy at the heart of the coalition government’s vision for building a Big Society.  The programme brings together 16-17 year olds from different backgrounds in a summer and autumn programme which includes adventure, discovery and meaningful social action within their local community .  NCS aims to support participants’ personal and social development and help them develop the confidence, skills and attitudes they need to take on active roles in their communities and develop themselves for their own future.

Job Description

As an NCS Programme Lead, you will organise and lead NCS delivery in the South West region. Your primary responsibilities will be overseeing and supporting young people from a diverse range of backgrounds and enabling them to engage, participate and develop within the Catch22 NCS programme. For 2022 the NCS programme is also extending to schools and colleges in skills builder activities during the term time where we will be delivering a range of personal and social development workshops. 

Do you have a passion for developing the minds of young people? Are you a good role model and committed to making a change in the next generation ? Have you always wanted a job where you can see and feel that your making a difference?If the answer is 'YES" then working on NCS, a life changing programme is the next step for you. 

We are looking for an ambitious individual who is self motivated and has the ability to inspire others. You will have the creative freedom to design and deliver a programme that will be rolled out to over 300 young people in you region, giving them the confidence and life skills young people need to navigate into adulthood. 

Main Duties & Accountabilities:

- Organising, planning and delivering all phases of NCS, including pre-programme engagement activities , one week residential at activity centre, planning community projects & delivery, graduation events and post-NCS activity.

·  To support recruitment teams in schools and college to attract and sign young people up to the programme. 

·Engage and build positive relationships with young people and their parent/carers so that they are comfortable and confident in coming on programme. This may take the form of events and activities so that young people can build relationships with the staff team. 

-    Building a network oflocal community, partner individuals and organisations in order to provide young people opportunities to develop community based projects. 

·     Lead a team of sessional staff to deliver the NCS programme, this includes delivering staff training and managing staff on the ground. 

For Full job description please click here.

Qualifications

Essential:

• Educated to A Level or equivalent.
• Demonstrate ability to incorporate and demonstrate an equal opportunities perspective in all areas of work, including race, disability, sexual orientation and gender.
• Experience of working directly with young people from a wide variety of backgrounds.
• Experience of working in partnership with a variety of agencies to achieve agreed outcomes.
• Experience of working with young people from a variety of ethnic groups cultural and social backgrounds.
• Strong communication skills, effective at all levels, both orally and in writing.
• Ability to use IT effectively.
• Ability to work on your own initiative to an agreed action plan.
• Ability to organise your own work routines effectively with a minimum of supervision and support.
• Ability to create and develop relationships with partner organisations, including educational establishments, youth organisations and those working with targeted groups.
• Ability to handle sensitive and confidential issues with tact and diplomacy.
• A high level of communication, interpersonal and commitment to the organisation and  to their own personal and professional development.
• Be able to drive and have use of a personal vehicle.

What looks good for this role?

• Excellent interpersonal skills to build relationships with community partners
• Recruit, assess and retain good sessional staff
• Remaining in budget and generating ideas for efficiency
• Delivering an engaging and creative NCS programme
• Develop a successful extension programme including a proactive Youth Board
• Ensuring that you meet all contract requirements within the required timeframe
• Strong project management skills
• Ensuring brilliant basics are met and creating opportunities for magic moments on NCS
• Passionate about supporting young people to meet their potential
• Clear understanding of Catch22 and its vision, mission and ethos

Additional information

Salary: £25,000 (Grade C, Zone 3) 37.5 hours permanent . 

Homebased : Currently all staff are homebased but there is a requirement to travel if needed during delivery periods when programmes are running in the summer holidays and autumn. 

Working hours : Flexiable working hours especially in non delivery time 

Benefits : 28 days annual leave + bank holidays, rising to 33 days with service (pro-rata) • Pension scheme with matching contributions of up to 4%, Access to Catch22 rewards scheme 

Training and Development : Lots of opportunaties for accessing Catch22 portfolio of training sessions online hub , training sessions and qualifications such as ILM Leadership and Management

Catch22 exists to help build a society where everyone has a good place to live, good people around them, and a fulfilling purpose. We call these our '3Ps'.

We achieve this in two ways. First, we improve lives on the frontline through delivery of public services. Secondly, we use our knowledge to change 'the system', to fix the complex web that can trap and disempower those it was set up to help. With the heart of a charity and the mindset of a business, we are uniquely placed to deliver on this challenging agenda.

The National Citizen Service (NCS) is a flagship policy at the heart of the coalition government’s vision for building a Big Society.  The programme brings together 16-17 year olds from different backgrounds in a summer programme which includes adventure, discovery and meaningful social action.  NCS aims to support participants’ personal and social development and help them develop the confidence, skills and attitudes they need to take on active roles in their communities and develop themselves for their own future.

Job Description

As an NCS Programme Lead, you will organise and lead NCS delivery in the North West . Your primary responsibilities will be overseeing and supporting young people from a diverse range of backgrounds and enabling them to engage, participate and develop within the Catch22 NCS programme. For 2022 the NCS programme is also extending to schools and colleges in skills builder activities during the term time where we will be delivering a range of personal and social development workshops. 

Do you have a passion for developing the minds of young people? Are you a good role model and committed to making a change in the next generation ? Have you always wanted a job where you can see and feel that your making a difference?If the answer is 'YES" then working on NCS, a life changing programme is the next step for you. 

We are looking for an ambitious individual who is self motivated and has the ability to inspire others. You will have the creative freedom to design and deliver a programme that will be rolled out to over 300 young people in you region, giving them the confidence and life skills young people need to navigate into adulthood. 

Main Duties & Accountabilities:

- Organising, planning and delivering all phases of NCS, including pre-programme engagement activities , one week residential at activity centre, planning community projects & delivery, graduation events and post-NCS activity.

·  To support recruitment teams in schools and college to attract and sign young people up to the programme. 

·Engage and build positive relationships with young people and their parent/carers so that they are comfortable and confident in coming on programme. This may take the form of events and activities so that young people can build relationships with the staff team. 

-    Building a network oflocal community, partner individuals and organisations in order to provide young people opportunities to develop community based projects. 

·     Lead a team of sessional staff to deliver the NCS programme, this includes delivering staff training and managing staff on the ground. 

Qualifications

Essential:

• Educated to A Level or equivalent.
• Demonstrate ability to incorporate and demonstrate an equal opportunities perspective in all areas of work, including race, disability, sexual orientation and gender.
• Substantial experience of working directly with young people from a wide variety of backgrounds.
• Experience of working in partnership with a variety of agencies to achieve agreed outcomes.
• Experience of working with young people from a variety of ethnic groups cultural and social backgrounds.
• Strong communication skills, effective at all levels, both orally and in writing
• Ability to organise your own work routines effectively with a minimum of supervision and support.
• Ability to handle sensitive and confidential issues with tact and diplomacy.
• A high level of communication, interpersonal and commitment to the organisation and  to their own personal and professional development.

Additional information

What looks good for this role?

• Excellent interpersonal skills to build relationships with community partners
• Recruit, assess and retain good sessional staff
• Remaining in budget and generating ideas for efficiency
• Delivering an engaging and creative NCS programme
• Develop a successful extension programme including a proactive Youth Board
• Ensuring that you meet all contract requirements within the required timeframe
• Strong project management skills
• Ensuring brilliant basics are met and creating opportunities for magic moments on NCS
• Passionate about supporting young people to meet their potential
• Clear understanding of Catch22 and its vision, mission and ethos

Additional information

Salary: £25,000 (Grade C, Zone 3) 37 hours permanent . 

Office : Being part of the Liverpool team based at The Enterprise Centre, Moorgate Point, Moorgate Road, L33 7XW 

Working hours : Flexiable working hours especially in non delivery time 

Benefits : 28 days annual leave + bank holidays, rising to 33 days with service (pro-rata) • Pension scheme with matching contributions of up to 4%, Access to Catch22 rewards scheme 

Training and Development : Lots of opportunaties for accessing Catch22 portfolio of training sessions online hub , training sessions and qualifications such as ILM Leadership and Management

Full time and Part time opportunities available 

Various Locations 

A hand up, not a hand-out.

Thank you for your interest in joining us in the Foundation at an exciting time of growth and development across The Big Issue.

The Big Issue mission is to dismantle poverty by creating opportunity through self-help, social trading and business solutions – a “hand up, not a hand out”. We provide an “access to all” means for people to earn a legitimate source of income, to raise their self-esteem and to take control of their lives. One of the ways we do this is through supporting vendors to sell The Big Issue magazine. Last year alone, we put £5.5m in the pockets of our vendors, releasing them from a dependency on hand outs.

The Big Issue Foundation supports vendors (and increasingly others) with “wrap around support”- health, housing, debt, addiction, mental health, financial inclusion, and employability. We do this by connecting vendors with the vital support services, personal solutions, Big Issue programmes and employment pathways, that enable them to rebuild their lives and determine their own futures – welcome to our community.

About the role and the person

The Vendor Outreach Worker is a rewarding and critical role, none more so than now as vendors pick themselves up following the Pandemic and learn to adapt to a changing society.

The role is responsible for changing lives through outreach support, connecting vendors with their communities and supporting their wellbeing and employability. You’ll work directly alongside vendors (and potentially others as new Big Issue social enterprise models develop) to support and empower them to find their own solutions to improve their lifestyle and their opportunities.

You’ll build and maintain strong third party networks and together establish clear support pathways for and with vendors in your area, guided by the Pathways and Partnerships team. These may be through social service providers e.g. housing, debt, substance abuse, mental health, migrant support, universal credit, employment organisations. They may also be through local business networks, identifying routes to employability and supporting vendors into work and readiness to work.

Your Area Manager, and the wider Service Development teams, will support you through a national strategy and framework.

You’ll work alongside a national team of Vendor Outreach Workers and together will recruit and support volunteers to assist you in your day to day role.

Your experience

Experience of motivating complex and diverse client groups to engage with services and support is vital for this role. The ability to assess client needs and support them to address their needs through appropriate assertive relationship management is also key.

You’ll work alongside a national team of Vendor Outreach Workers and together will recruit and support volunteers to assist you in your day to day role.

Locations

• Glasgow & Edinburgh
• London/South-East
• Wales
• Bournemouth & SW coast/Plymouth
• Bath and Wilts: 20 hours position available
• Birmingham: 20 hours position available
• Oxford: 20 hours position available

The format of the interviews will be determined by the COVID-19 guidelines and restrictions that apply at the time.

JOB DESCRIPTION 

NEW ARRIVAL SUPPORT WORKER & RESIDENTIAL VOLUNTEER (Male) (Cambridgeshire)

Responsible to: Project Team Leader

Location: Cambridgeshire, England regular travel to Baca Office in Loughborough and Leicestershire 

Hours: 25 hours per week – evening and weekend work with daytime shifts

Benefits in kind: Rent-free accommodation, including Wifi, gas, electric and council tax bills.

Contract: Permanent 

Start Date: December 2021

Overall Purpose 

• To provide support and care to the young people who are newly arrived in the country, providing the foundations for them to rebuild their lives with dignity, strengthen their resilience and inspire hope for their futures. 
• To partner with social workers and representatives from other agencies, for the benefit of the young people.

This work is essential in enabling us to deliver our therapeutic support for all areas of a young person’s life.

Duties & Responsibilities  

• To be a support worker for newly arrived young people who are in the care of Baca in all areas of the young person’s life, supporting them from first arrival through to their move to semi-independence.
• To welcome new arrivals into the accommodation and communicate basic information about the house, making them feel safe and able to rest; with compassion without discrimination of age, race, colour or behavioural issues.
• To enable young people to achieve the following outcomes increased physical wellbeing, increased emotional wellbeing, improved personal safety, increased social engagement and increased engagement with education, employment and training.
• To enable young people to live with positive values and good boundaries.
• To be a proactive role model for the young people, enabling them to learn day to day living skills and helping them integrate positively with the local community.
• Training young people in living skills such as washing, cleaning, cooking and safety, food shopping and budgeting; proactively and intentionally in line with the Baca independent living preparation plan.
• Helping young people settle into a routine which will include education and social activities.
• Work in close partnership with social workers and other professionals and volunteers to provide a holistic development package for each young person enabling them to become independent.
• Maintaining very good communication with relevant members of the Rebuild Team and relevant social workers through regular appropriate reporting.
• To work collaboratively with the rest of the Rebuild Team to ensure all young people are safeguarded and supported to rebuild their lives.
• Complete and update all admin work as part of the role such as month end reports and support plans on time and in a consistent manner.
• Playing an active role in developing knowledge and understanding in areas relevant to the role and especially in the areas of asylum and refugee law, trafficking, supporting separated children and the cultures of different nations relevant to Baca.

General 

• Be a role model, leading by example in practicing the Values of Baca.
• Play an active and supportive role within the organisation 
• Take ownership of all administrative aspects of the role.
• Maintain strict confidentiality in relation to work undertaken and ensure all confidential material is stored according to Baca’s Confidentiality statement and Data Protection Policy. 
• Treat all staff and young people fairly and without prejudice, in line with Baca’s Equality and Diversity policy 
• Be aware of the correct procedures for dealing with any safeguarding incidences or concerns, in line with Baca’s Child, Vulnerable Adult Protection & Safeguarding Policy 
• Adhere to all Baca’s policies and procedures. 

Personal Specification 

Baca is looking for someone who is passionate about seeing unaccompanied young people achieving their potential and rebuilding their lives for a better future. The successful applicant will have a personal style that is in line with Baca’s vision and values They will live in the new arrival house and make it their home as a residential volunteer, which has a separate role description (page 7). They will be a good self-starter and have excellent interpersonal skills with the ability to inspire our young people to be the best they can be. The successful applicant will be motivated and passionate about the work that Baca does and the young people in our care.  They will be very approachable, enjoy working as part of a wider team but also able to manage their own time and workload. Someone who is supportive, approachable, responsible, reliable, personable and willing to set boundaries in line with Baca’s values. 

This is a frontline role that will need the successful applicant to be working closely with young people in their houses and will need access to transport young people to different appointments, meetings and activities.

Competency Areas

Specification

Personal Attributes

• Alignment with Baca’s Value to achieve our vision, mission and strategic goals, is essential.
• Ability to respond to change at short notice is essential.
• Able to work as part of a highly diverse group of people.
• Able to work in partnership productively with teams internally and external stakeholders is essential
• Able to be accountable, take responsibility and be willing to learn is essential.
• Self-motivation and flexible attitude to work, in line with the needs of the team and the young people.
• Proactive individual who is willing to take initiative in getting involved in a range of activities.

Knowledge and Understanding

• Knowledge of issues, challenges and strengths of unaccompanied asylum seeking young who may also be trafficked.
• Have a genuine concern for and commitment to young asylum seekers/refugees, and unaccompanied young people in particular. 
• Knowledge of safeguarding practices is desirable.

Experience

• Experience of coordinating tasks and activities is desirable.
• Experience of working with unaccompanied asylum seeking and trafficked young people is desirable.
• Experience of working with young people, on a 1-2-1 and group setting.

• Experience in the voluntary sector is desirable.

Skills and Abilities

• Ability to provide a strong role model to the young people and build their trust and respect.
• Ability to manage multiple tasks any one time, prioritising workload to meet competing deadlines. 

• Excellent Communication skills
• Excellent Team working skills
• Ability to provide appropriate activities for young people
• Ability to remain calm and controlled in all situations with young people.
• Good ICT skills for using Microsoft Office package
• Enjoys working under pressure
• Ability and willingness to make a home that is welcoming and feels safe for young people

Other

• Ability to drive and having access to vehicle is essential
• The successful applicant will be required to have an enhanced DBS check.
• Adherence to all policies and procedure of the organisation.

ROLE DESCRIPTION 

RESIDENTIAL VOLUNTEER (MALE)

Role Overview:

Separated young people seeking asylum are at risk from a variety of factors which we aim to address by using a holistic support approach. At Baca, we support our young people to achieve an increase in physical wellbeing, emotional wellbeing, personal safety, social engagement and engagement with education. We believe a key foundational need of the young person necessary for them to achieve the above outcomes is a safe home. Our model believes that to provide a safe home it is important that an adult lives in the home with our young people as a Residential Volunteer, being a positive role model and source of compassion and day to day support.

The role requires the individual to move in to one of our properties and be a ‘big brother/sister’ to the young people (16-18 years) who are supported by the Baca Charity. The Residential Volunteer plays an important role within the team by giving support to the young people within their homes and by setting a positive example of how to live independently. We have a member of staff on-call 24/7 for any safeguarding concerns and/or emergencies.

Role Descriptors:

• Use the Baca house as your main residence
• Be a positive role model to the young people within the house
• Assist young people to settle into the house
• Assist the young people residing in the house with daily life skills and basic house maintenance matters such as weekly cleaning, correct use of bins and changing light bulbs 
• Encourage young people in the house to engage with their local community
• Communicate well with the Support Team Manager regarding anything related to the young people living there, both positive feedback and any concerns regarding safeguarding
• Promptly report maintenance issues to the Operations Manager
• Report any house or young people related emergencies out-of-hours to the on-call member of staff as quickly as possible
• Collate any post delivered to the house for Baca or previous tenants and forward to the Volunteer and Mentor Coordinator
• Give a minimum of two weeks’ notice for any nights away from the house so that we can provide the necessary cover. We recommend an average of twenty-eight nights away from the house per year

Make Education Fairer. Join our social mobility movement. We need an outgoing self-motivated person to enhance our work in the South West.

At the forefront of the organisation, you will be responsible for maintaining partnerships, supporting tutors/coaches and delivering our programmes from volunteer recruitment and workshop delivery all the way through to evaluation. You will flourish in a small dynamic team with real influence. 

Key Areas of Responsibility

Contributing to the development of the SW region:

• Generating new school leads and securing programmes
• Ensuring retention of volunteer coaches (meeting minimum targets set termly)
• Maintaining relationships with coaches, pupils and teachers

Create a thriving community of social mobility advocates among university students and young professionals:

• Meeting recruitment targets for tutors/coaches across the region each term.
• Training volunteers in tutoring/coaching and our pedagogy.

Oversee multiple in-school and online programmes (university student led and peer to peer) across the area:

• Setting timelines for programme start and finish dates
• Communicating with school staff weekly to provide feedback after sessions
• Visiting schools to oversee quality.
• Managing and running online sessions.

Programme Design and Delivery:

• Contributing to the design of current workshops and creating new workshops when needed
• Running in-school or digital workshops for groups of pupils (KS3-5) and facilitating university trips at the start and end of our programmes

Line managing a team of Head Coaches:

• Delivering training for Head Coaches
• Holding 1-1 appraisals to monitor performance and set actions

Embodying our values (humility, high expectations, service, responsibility and resilience) and demonstrating commitment to our mission.

Person Specification

Essential characteristics and experience:

• Passion for social mobility: we have big aims and are looking for those who share our desire to make education fairer in the UK so a person’s background does not determine their future.
• Relationship building and facilitating: this a public-facing role so you will love delivering workshops to groups as well as communicating our mission to a wide range of stakeholders (businesses, senior members of MATs, universities etc.
• Organisation: working in a fast paced young organisation you’ll be able to work between different programmes and workstreams.
• Independence: this role requires you to work independently/alone from time to time in the office and/or from home
• Resourcefulness: we’re a small, dedicated team - you must be a self-starter prepared for practical roles with lots of responsibility. A willingness to stay solution-focused with last minute challenges is a must!
• Young People: experience in a school or youth organisation/working with young people.
• Flexibility: the role will occasionally involve working evenings & weekends

Desirable knowledge/experience:

• Experience working with young people in a school or youth work setting.
• Experience recruiting volunteers.
• Experience measuring and evaluating impact
• Knowledge of programme design, pedagogy or tutoring/coaching.
• Knowledge of UK schools and UK university sector.

Benefits:

• An opportunity to contribute to a young, exciting charity with scope to input widely and take on new roles.
• Starting Salary: £22k per annum
• Annual Leave: 28 days pro rata
• Office space: University of Exeter, St Luke's campus
• Training: we are a reflective organisation and keen to support your professional development.

Key Information:

• Length: permanent
• Hours: Full Time
• Reporting to: Head of Region
• Responsible for: Individual Programmes
• Start Date: asap

We are recruiting for 2 roles, one is a permanent position and the other will be a 12-month FTC contract with potential to become permanent.

We do not require both roles to be full-time. Therefore, we are open to different working arrangements, ranging from 0.6 FTE to full time, including job shares.

These roles will be based in London or the South East.

About the role:

To be a part of a high performing team that builds and maintains partnerships with local authorities (LAs) and children’s trusts nationally, in order to develop and support 600+ Fellows (alumni) annually through our key programmes. This is directly linked to achieving Frontline’s organisational objective of having 4,000 impactful Fellows by 2025, who will create social change for children without a safe or stable home.

A little bit about you:

We are looking for an account management / business development / relationship management professional that will consistently deliver on sales targets for our programmes, and develop and maintain strong relationships with our partners for high satisfaction rates.

Our commitment:

We believe that diversity makes for a stronger team and want our organisation to better reflect the communities we serve. Therefore, we are actively seeking applicants from ethnic minority backgrounds for this role. We are also a disability confident employer and welcome applicants with disabilities. Please let us know how we can make the recruitment process more accessible for you by emailing our People team, the email address is on the link to this job advert.

We only accept applications through our non-biased recruitment website, Pinpoint.

As the Youth Services Manager you will play a key role in developing Caring in Bristol’s youth-focused work. You will play a key role in developing our new youth initiatives as we move into the next phase of our youth work.

There are three key deliverables of our youth work which are currently at different stages of their development:

• “Project Z” - Ongoing one-to-one floating support by specialist youth practitioners for 16-25 year olds, many of whom will be experiencing multiple disadvantage; a key objective is to build trusting relationships that can help to facilitate positive change.
• “Snacks” - Recently launched: Light touch walk-in support for young people referred to us with specific needs around their housing and welfare. This element of our work allows staff and volunteers to provide short pieces of assistance that make a lasting impact.
• “Z House” – Planned to open in Aprilearly 2022: Overnight accommodation at a volunteer-run residential house converted into a specialist night shelter for young people aged 18-25 years with low/no support needs, who would otherwise be sleeping on the streets.

The role will work closely with our other operational managers to ensure that our volunteer management, data systems and performance monitoring are best practice.

The role will have line management responsibility for project staff including the Youth Practitioners.

Salary: £15,000 per annum (3 days, pro rata from £25,000)

Hours: 22.5 hours per week.

Employment type: Permanent

Place of work: This will be determined by the delivery plan and will include The Raylor Centre and AAM’s office (both of which are in York), some remote working and some travel across the region. 

Training: We offer opportunities to participate in external and internal training and access professional development opportunities. 

Annual Leave: 25 days

We’re looking for an experienced project manager who’s passionate about creating opportunities for people to support their own wellbeing. 

You’ll play a key role in developing our iMUSE for Mental Wellbeing programme and future wellbeing projects. You’ll lead on the development of new and existing partnerships and referral routes, including arranging taster sessions and outreach residencies and presenting about iMUSE and its impact to a range of stakeholders. Another key focus for the role is engaging with and supporting the people who attend iMUSE. 

Purpose of Job:   

• Oversee and manage all mental wellbeing projects and activities at AAM to ensure they give the highest quality experience for participants, staff and partners. 

• Ensure the programme fits with the ethos and vision and mission of AAM and helps AAM achieve its strategic aims. 

Key Tasks (some are regular and some are one-off): 

• Lead on project scoping, planning and development. 

• Develop and maintain effective working relationships with participants, partners, professionals, and other stakeholders to achieve positive outcomes for participants. 

• Attend and participate in events and partnership networks to develop and promote our work.  

• Research and develop referral leads, delivering presentations as required.  

• Explore potential funding/new income sources and write funding bids in liaison with the Development Manager.

• Recruit (as needed) and manage a small team, ensuring appropriate level of training, experience, and delivery.  

• With the Director, feed into budgets for new work and monitor/review project budgets. 

• Create, maintain and develop project systems and resources e.g. long term project plans, training and online resources. 

• Manage project admin and participant liaison, ensuring this is carried out according to AAM procedure. 

• Ensure records are kept up to date, using shared databases and project documents e.g. registers, booking & evaluation forms, partner, professionals and venue lists.  

• Collate and analyse monitoring and evaluation data and report on outcomes and outputs in line with AAM procedure and funder/contract requirements. 

• Alongside the AAM Programme Manager (Learning Disability), ensure best practice in accessible communication and co-production is maintained and a person-centred approach is consistent across all mental wellbeing projects at AAM. 

• Liaise with the Marketing & Community Fundraising Coordinator to ensure that promotional materials (print and online) are up to date. 

• Liaise with the project technical contractor to ensure all project resources and equipment are maintained, hardware and software is kept up to date and ongoing troubleshooting is carried out. 

• Liaise with the project technical contractor and project team on the development of the technology used in the iMUSE space. 

• Ensure all members of the team are fully aware of safeguarding, health and safety and data management issues and procedure and AAM’s procedures are followed correctly. 

• Ensure all data collection, storage and usage complies with AAM’s Data Management Policy. 

• Carry out, monitor and maintain health and safety checks and risk assessments.   

• You may be asked to carry out other duties in addition to those included above, as reasonably requested.  

Working as part of the TLG centre team in North Birmingham, the Teaching Assistant post provides a unique opportunity to support young people experiencing educational crisis.

TLG North Birmingham is a centre for alternative education provision delivering tailored social and educational interventions for young people. The Teaching Assistant will play an integral role in enabling young people to get their lives back on track, through delivering innovative programmes, and working with the Centre Manager and Classroom Teacher to ensure that the education centre achieves success.

The role involves assisting with the planning and delivery of lessons, leading sessions as timetabled and providing one-to-one support as appropriate to bring excellence to the young people’s learning experience. The individual will also act as a link between TLG’s students, their families and the church community.

We are looking to recruit an individual with a strong and vibrant Christian faith. TLG is committed to safeguarding and promoting the welfare of children and young people and expects all staff including volunteers to share this commitment. The successful applicant will be required to undertake a DBS check. 

We would welcome applications from candidates from diverse backgrounds to enable us to better reflect the needs of the communities we serve.

The date of initial interviews is to be confirmed, final interviews will be held on Thursday 16th December.

Working as part of the TLG centre team in Hull, the Classroom Teacher post provides a unique opportunity to support young people experiencing educational crisis.

TLG Hull is a centre for alternative education provision delivering tailored social and educational interventions for young people. Working in partnership with Jubilee Church, the Classroom Teacher will play an integral role in enabling young people to get their lives back on track, through delivering innovative programmes, and working with the Centre Manager to ensure that the education centre achieves success.

The role involves assistance with the planning and delivery of lessons, leading sessions as timetabled and providing one-to-one support as appropriate to bring excellence to the young people’s learning experience. The individual will also act as a link between TLG’s students, their families and the church community.

We are looking to recruit an individual with a strong and vibrant Christian faith. TLG is committed to safeguarding and promoting the welfare of children and young people and expects all staff including volunteers to share this commitment.  The successful applicant will be required to undertake a DBS check. 

We would welcome applications from candidates from diverse backgrounds to enable us to better reflect the needs of the communities we serve.

Initial Interviews to take place on Thursday  2nd December 2021, with final interviews being held on Thursday 9th December. If a suitable candidate applies prior to the closing date, we may decide to interview and appoint at an earlier date.

Job Description
LMK is looking for an organized, creative and dynamic Fundraising Manager to diversify and drive forward its fundraising activity, growing income streams. Reporting to the Co-Founders, the successful candidate will sit on the Senior Management Team, working closely with the Evaluation Manager, Programme Manager and Relationship Manager.

The Fundraising Manager will have a substantial, proven track record of successful fundraising and developing and sustaining partnerships in the third sector; and of how to build financial sustainability in a fast-growing organisation. They will be highly organized, creative and bring excellent communication skills, as well as the ability to inspire others about their work.

Joining the team at a moment of expansion, the Fundraising Manager would provide the fuel for this growth as well as valuable thought leadership to the charity’s senior managers and Board of Trustees, helping them expand into new areas, increase sustainability and deepen relationships with key stakeholders. Finally, the Fundraising Manager will be passionate about the work that we do creating a prevention programme against domestic violence, relationship abuse and sexual assault for young people in London.

Responsibilities:

• Drive forward the charity’s fundraising operations, growing income streams, with an emphasis on diversification. This will include prospect research, prioritisation and bid writing.
• To establish a corporate supporters programme and individual giving campaigns, plus develop effective stewardship systems for all donors, including trusts and foundations.
• Responsibility for retaining and engaging the charity’s supporters, including providing formal reports and updates on the work of the charity.
• Strategic responsibility for fundraising, including working with the charity’s co-founders on a 3-year fundraising plan, partnership development and maintaining the charity’s strong relationships with a range of funding partners.
•  Contribute to the overall direction of LMK - analysing the long-term fundraising needs, outlining any necessary changes to operations or strategy and offering quarterly fundraising reports to board
• Working closely with the senior management team, particularly evaluation, to make sure the necessary monitoring is in place for all funding applications.
• Report to LMK’s Co-Founders and manage freelance bid writers at busy periods.
• Carry out all duties and responsibilities in line with LMK’s policies and procedures.

Essential Skills

• A strong commitment to young people, and an appreciation of why relationship education is vital for health and happiness.
• A proven track record managing fundraising for a charity, achieving specified targets and securing 5 or 6 figure sums, managing the donor cycle from initial stages through to stewardship.
• Knowledge of fundraising from a variety of sources, including some of the following: corporates, major donors, events, individual giving, local authorities and trusts and foundations.
• Organizational skills – employing tactics to manage and prioritise workload and manage a number of projects with deadlines at the same time.
• Excellent communication skills and attention to detail, with the ability to communicate clearly, succinctly and in an engaging manner in person and in writing to a variety of audiences
• A ‘start-up mentality’ – self-motivated, comfortable with change and collaborative.
• Ability to work flexibly, adapting to a rapidly changing demands and opportunities while retaining clear strategic focus.
• Able to build meaningful relationships with a variety of people both internally and externally.
• Motivated by working for an organisation with a strong social purpose
• Excellent team working, collaboration and people skills in particular the ability to articulate ideas to colleagues and senior management
• Excited at the prospect of playing a vital role in LMK’s growth across London.
• A knowledge of the VAWG sector, Education sector or working with young people would be preferable, although not essential.
• Able to work in a way that celebrates diversity, upholds LMK values and respects everyone LMK interacts with (including: volunteers, staff members, stakeholders and workshop participants).

CPD and Safeguarding

• Hold a DBS certificate or be willing to let us run a check.
• Be willing to comply with our policies and procedures relating to child protection, confidentiality and data protection.

LMK strives to create a fair and healthy environment where all our colleagues feel valued and able to be their authentic selves at work. We understand that our people have commitments and personal interests outside of work and so we create a flexible working environment, in which people can perform at their best.

LMK values the differences that a diverse workforce brings and is committed to inclusivity. We welcome all applicants from any race, ethnicity, colour, religion, gender, age, sexuality or any other protected characteristic.

We can make reasonable adjustments throughout the application process and on the job. Please let us know, by contacting us separately if you need any adjustments or changes to be made during the recruitment process because of a disability or long-term health condition

Want to play your part in transforming society?

You're in the right place.

How's this for a deal? You bring your 'A' Game.

Show us a willingness to learn and work hard, and a desire to live out a powerful expression of your Christian life and faith.

We'll do the rest, providing you with a paid, dynamic, one-year opportunity, where you'll be supported and challenged. We'll invest in you, developing expert coaching and leadership skills to set you on a great career path.

We're now advertising for work coaches to join our Graduate scheme in January and August 2022, working as part of a local church in Bristol, Bournemouth or London delivering the Spear Programme to 16-24 year olds, equipping and empowering them to overcome the barriers they face and turn their lives around.

Our Spear trainees face significant challenges, including mental health difficulties, experience of crime, growing up in care, or poor grades at school. We're proud that the Spear Programme has a great track record of achieving significant results.

What will you do?

- Coach 16-24 year olds, bringing about powerful change in their lives.

You'll deliver coaching to young people in group and 1-1 settings, to equip them with the skills and mindset they need to thrive in work or further education. You'll also support the daily administrative function of the programme, including events support.

- Build great relationships with relevant professionals.

You’ll build relationships with people from all walks of life, including relevant professionals at local organisations, and communicate directly with local young people, to encourage referrals onto the Spear programme.

- Form part of an intentional church community.

You'll be directly employed by one of our partner churches, so you'll be part of a vibrant church staff team and submerged in an exciting faith community. You'll establish a personal presence within the community as your regular place of worship.

What will you gain?

- Christian Leadership Skills - You'll be immersed in a culture of continual feedback, vulnerability, and challenge, and have opportunities to practise these skills in regular staff prayer meetings, Spear team meetings and events.

- Social Impact Experience - You'll gain a working understanding of the social issues affecting your church’s community, and work with the church to tailor Spear accordingly. 

- Excellent coaching capability - We provide expert and specialist coaching training, through our bespoke 'Coaching Academy'. We continue to develop you through intensive on-the-job support and weekly 1-1 mentoring. You'll have the opportunity to work towards International Coaching Federation accreditation.

- Management skills and career progression - We equip you with the skills and confidence you need to become a Lead Coach within a year, and then a Spear Centre Manager within 3 years.

Please see attached Job Description and Team Guide for more information - we're also hiring for other roles, so head to our website for more information. 

The opportunity

Are you interested in a career in customer service?  Do you love providing excellent customer service? Would you love to work for an amazing charity that funds research that really does save lives?

If that sounds like you, we want to hear from you!

About the role

We’re looking for three Customer Care Advisors to help us provide a fantastic responsive service to all our customers. 

Acting as one of the first points of contact with the customers, representing British Heart Foundation (BHF) you’ll provide an exceptional level of customer service. You’ll respond to and resolve inbound customers, supporters and fundraisers queries via telephone, email and live chat. 

This role is fast paced and you'll be able o take account for your own work and actions. Using the BHF’s Customer Relationship Management (CRM) database you’ll keep records of all contact made, updating customers’ addresses, contact preferences and all other admin needs.

We're open to receiving applications from candidates UK wide. Candidates would work a blended contract between home and office working and there will be a requirement for a weekly presence at our Birmingham hub.

Please note these are fixed term contracts for 6 months, with the potential to be extended to 12 months. 

About you

With a high standard of written and spoken English, you’ll have experience working in an call centre environment.You’ll be a fantastic communicator, able to listen and problem solve and able to work at pace. 

You'll have a good standard of IT skills and computer literacy specifically relating to Microsoft Office packages, database/CRM systems and the recording/inputting of data.

With a real passion for delivering world-class customer service, you'll be able to demonstrate excellent customer service skills, with energy and empathy by telephone and in writing. You’ll also be able to demonstrate attention to detail and will have excellent administrative and time management skills to deliver results on time and within target.

About us

We’re here to keep hearts beating and blood flowing. With research spanning all heart and circulatory diseases, we are out to beat the world’s biggest killers. From head to toe you have over 60,000 miles of blood vessels in your body so we have our work cut out.

Here at the BHF we understand that you might need a little help balancing your work and home life.  Many of our people work flexibly in many different ways. Please feel free to talk to us about the flexibility you may need; we’re happy to explore what’s possible for you and the role.

We celebrate diversity and make inclusion part of what we do every day. Diversity and Inclusion forms a main pillar in our People Experience Strategy. Our aim is for all of our colleagues and volunteers to bring their true self to work.

Interview process 

The interview process will be held over MS Teams. 

How to apply 
 

It’s quick and easy to apply for a role at the BHF. Just click on the apply button below. All you’ll need is an up to date CV and a supporting statement, outlining your interest in the role and how you meet the role’s criteria.

Early application is encouraged as we will review applications throughout the advertising period and reserve the right to close the advert early.

Our recruitment process requires that successful candidates are asked to consent to a Basic criminal records check and any offer of employment will be subject to a satisfactory basic DBS check.

About Theirworld 

Theirworld is a global charity aiming to end the global education crisis and unleash the potential of the next generation. We work to ensure that every child has the best start in life, a safe place to learn, and skills for the future. To achieve this, we are tackling the lack of political will, financial commitment and action that is currently preventing the realisation of inclusive, quality education for all children. We bring together experience and evidence from our research and projects alongside the passion and power of our campaigns and communications to unlock the big changes needed to end the global education crisis. 

Over the past two years, we have been in an exciting period of growth and transformation to assemble a world-class team of campaigners, communicators, policy experts, and project managers with phenomenal skills, commitment to our mission, and strong team spirit and creative energy.

About the role 

To help us deliver our 20th anniversary plan and build a strong foundation for the future, we are looking for a strong, experienced leader with a demonstrated track record to hire as our Head of Projects and Research, who will oversee:

1. Developing and implementing highly effective, focused, sustainable and scalable education projects which deliver impact at local levels and have the potential to unlock greater change.

2. Managing and executing an ambitious research agenda to fuel projects and campaigns in collaboration with top universities, academics and research institutions.

The successful candidate will have a good understanding of core education policy issues and stakeholders involved in global education. 

The Head of Projects and Research will report to the President of the organisation. You will work closely with our projects team, policy and advocacy team (focused on education financing, early childhood education, education in emergencies, and skills) and our communications team, as well as collaborate closely with our Global Youth Ambassador and Global Business Coalition for Education teams. The role will be based in our London office, with occasional domestic and international travel as required.  We are currently working with a hybrid schedule averaging 4-8 days per month in the office and the remainder of the time working remotely.

Main responsibilities: 

Research

• Identify opportunities to harness research to drive campaigns, youth engagement and influence policy and practice at scale 

• Oversee research partnerships, report production and project management

• Manage research from conception and contracting to production and dissemination 

• Liaise with researchers, designers, internal stakeholders and communications teams 

• Ensure quality and accuracy of Theirworld research products

• Implement a research pipeline which advances Theirworld’s core advocacy and campaign objectives, including current research initiatives underway in early childhood education, education in emergencies, progress to 2030, youth skills and finance. 

PROJECTS 

• Oversee the Theirworld project portfolio, further develop Theirworld’s project strategy and set goals aligned with the organisation’s vision and mission

• Further support and grow our innovation and pilot project portfolio 

• Identify opportunities to sustainably grow and scale existing projects through greater reach and/or depth 

• Liaise with the Fundraising team to identify new funding opportunities for projects  

• Contribute to overall programme strategy and annual budget processes   

• Implement best practice programme management, strategy, and processes in line with Theirworld's strategic aims and objectives 

• Ensure the appropriate systems and procedures are followed, ensuring best practices in project management

• Maintain and build strong partnerships with our existing partners to build greater local capacity and unlock larger system change through project work

• Monitor and implement the delivery of programmes to schedule, budget and to the highest level of quality

• Work with the team to develop theories of change and monitoring, evaluation and learning frameworks for programmes, in collaboration with Project Managers and implementers, when needed   

• Oversee project reviews to inform planning

• Drive continued improvements in internal and external monitoring, evaluation and learning (MEL) capability

• Enhance Theirword’s evaluation approaches and methodologies through innovative practices   

• Work with Project Managers to review the quality of the MEL data submitted and share knowledge gained through MEL project delivery and wider experiences with the internal team  

• Verify project close-out reports, and review other MEL-related deliverables  

• Develop, implement, and manage key performance indicators (KPIs) for each area of responsibility   

• Work with the Communications team to tell stories from our projects aligned with a broader organisational narrative 

Experience, skills and character 

You should have: 

• 8+ years’ experience in managing projects and research - ideally with a leading consultancy/agency, academic and/or non-profit organisation 

• Exceptional track-record of developing and delivering creative, pragmatic, and effective project and research plans, with previous experience in the global education or another development sector highly desirable 

• Strong strategic thinking and planning skills 

• Ability to lead project teams under pressure and to tight deadlines, while staying organised and focused to get campaigns delivered effectively

• Direct relevant experience in education (or international development) and a strong passion and interest in these issues 

• Excellent writing and communication skills 

• Experience with youth advocacy and engagement and engaging the business community would be a strong plus 

• A collaborative, hands-on attitude and team player approach 

• A problem-solving mindset and ability to take initiative and think outside the box 

• Excellent organisational and prioritisation skills with good attention to detail, ability to work under pressure and to deadlines, and generally to have a high bar for quality in your own work as well as your colleagues 

• A commitment to Theirworld’s aims and a clear understanding of the contribution that projects and research can make to achieve our mission and how it can best link with other parts of the organisation’s work