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£31,490 per annum. 35 hours per week, Monday to Friday 10:00 am - 18:00 pm. Happy to talk about flexible working.
About the role
You will support young people who have been affected by child criminal exploitation and missing. You will also work with many parents and carers who need emotional support, advice, information and/or advocacy because their child is being criminally exploited. You will provide a safe and confidential space for them to talk through their experiences and help them to understand their options and how to stay safe. You will be a strong advocate for young people and families, working with them and other agencies to ensure they get the help they need to stay safe, and to reduce the risks of harm they face.
Support families, carers, children, and young people who have been affected by exploitation/missing.
- Deliver national anonymous support via phone, email, SMS, and live chat, working collaboratively with the helpline team to offer a wraparound exploitation support service.
- Promptly assess referrals from police, local authority staff, project workers and children / young people as well as families for service suitability.
- Hold case discussions and consult managers as necessary to assess risk and plan service user support where the risk is heightened.
Speak up for children, young people, parents and carers who are at risk
- Support individuals receiving our service to have their voice heard by the various professionals, carers and family members in their lives.
- Represent the person and the charity professionally and constructively in any context where advocacy is required.
Support parents and carers to understand the service and the wider support available through the charity
- Be sensitive to the distress parents and carers may be experiencing following a child’s disappearance, which can sometimes be ongoing in relation to CCE
- Provide advice and on-going support to parents and carers which promote their and their child’s safety and wellbeing.
- Effectively signpost supported individuals to other partnered services including Missing People’s various services.
About you
Could you bring your expertise in working with young people to support Missing People's Exploitation Service? You will need to have the right to work in the UK and relevant experience, knowledge and skills including:
Experience needed
- Significant experience working directly to support at risk young people and families in a social care, statutory or voluntary sector setting;
- Significant experience of successfully advocating for young people and families to get the support they need from other agencies;
- Experience of assessing needs, recognising risk and implementing safeguarding procedures to safeguard children, young people or vulnerable adults.
- Experience of designing and implementing support plans which promote increased wellbeing and safety for young people and families;
- Abilities, Skills and Knowledge needed
- Working (proven) knowledge of:
- the risks faced by children and young people who are missing, associated with a gang, involved in county lines and experiencing child criminal exploitation;
- effective methods for safeguarding children and young people who are missing, associated with a gang, involved in county lines and experiencing child criminal exploitation;
- how statutory services respond to victims of county lines and child criminal exploitation and their families.
- Strong advocacy skills;
- Excellent record keeping skills including the effective use of client record databases.
What you will get in return
Missing People is a friendly and supportive place to work – it’s a welcoming, caring organisation which really makes a difference to people affected by the issue of missing throughout the UK. We offer generous paid holidays, a range of enhanced family friendly benefits and are happy to talk about flexible working in most roles.
About Missing People
Somebody goes missing in the UK every 90 seconds. Missing People exists to ease the heartache experienced by those missing someone, and to help people who are away from home find their way back to safety. Our vision is for every missing child, adult and family left behind to find help, hope and a safe way to reconnect. We are a non-judgemental, highly skilled team of staff and volunteers working for everyone who needs us. We provide free, confidential support, help and advice by phone, email, text and live chat. We coordinate a UK-wide network of people, businesses and media to join the search for the estimated 170,000 people who go missing each year. Missing People aims to put people with lived experience at the heart of our work, amplifying their voices to achieve change.
Find out more and apply
If you want to be a lifeline when someone goes missing, click apply to read the full job description. You will find attached a detailed job description and person specification, and a letter to applicants from the line manager.
To apply, please ensure you include your CV and a brief covering letter explaining how you would be a good fit for this role. We look forward to receiving your application.
Closing date: 23:59 on 6 August 2026 We reserve the right to close this vacancy early if we receive sufficient interest, so we encourage you to apply as soon as possible.
Interviews: 11 and 12 August 2026.
You may have experience of the following: Exploitation Support Worker, Child Safeguarding Officer, Young Person's Advocate, Missing Children Support Worker, , Children's Welfare Officer, Family Support Worker, Case Manager - Children's Services, Child Protection Practitioner, Outreach Coordinator, Outreach Worker, Exploitation Specialist, Exploitation Caseworker.
REF-229 832
Missing People is the only UK charity dedicated to reconnecting missing people and their loved ones.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Based in Camberwell with frequent travel across London, primarily Lambeth
Ref: LSS-261
Are you an experienced support worker with a passion for helping young people achieve independence? Do you have experience supporting vulnerable young people with complex needs while providing guidance and support to colleagues?
If so, St Giles Trust is looking for a highly motivated Senior Caseworker to join our Lambeth Floating Support Service, helping young people secure and sustain safe accommodation while supporting the wider team to deliver outstanding person-centred support.
About St Giles Trust
An ambitious, well-established charity that helps people facing adversity to find jobs, homes and the right support they need. Central to our ethos is our belief that people with first-hand experience of successfully overcoming issues such as an offending background, homelessness, addictions and gang involvement, hold the key to positive change in others.
About the service
Our Lambeth Floating Support Service helps young people successfully move into independent living by providing practical, tailored support to secure and sustain accommodation. Working closely with Social Workers, Personal Advisors, housing providers and other partner agencies, the service supports young people to overcome barriers to independence, build resilience and achieve positive long-term outcomes.
About the role
As Senior Caseworker, you will manage a caseload of young people with a range of housing and support needs while acting as the day-to-day lead within the team. You will support colleagues with complex cases, provide guidance and mentoring, and work closely with the Team Manager to ensure the service delivers high-quality, outcome-focused support.
You will develop holistic support and risk management plans, work collaboratively with statutory and voluntary sector partners, and provide practical assistance to help young people establish and maintain successful tenancies. This may include supporting access to education, employment and training, benefits, debt advice, health services and community resources, as well as accompanying young people to appointments and advocating on their behalf.
What we are looking for
- Experience supporting young people with housing, tenancy sustainment and independent living.
- Experience supervising, mentoring or supporting staff and/or volunteers.
- Proven experience working with vulnerable young people or adults with multiple and complex needs.
- Experience developing support plans, carrying out risk assessments and providing advice and advocacy to help young people access accommodation and support services.
- Experience working effectively within multi-agency partnerships to achieve positive outcomes for young people.
- Knowledge of housing legislation affecting young people and an understanding of the barriers faced by people with lived experience.
- Strong communication, organisational and IT skills, including experience maintaining accurate case records.
- The ability to work flexibly across London, including occasional evenings and weekends, and to manage competing demands within a busy service.
In return, you can expect a competitive salary, generous leave allowance, staff pension, flexible working, a mentoring programme, an advice and counselling service, access to clinical supervision, season ticket loan and much more.
We are an equity and inclusion-confident employer. We welcome all applications, and we particularly encourage applications from people of the global majority (black, brown, multi-heritage) and those who identify as disabled, neuroexpansive, or neurodiverse, with any protected characteristics and/or social barriers or challenges. We value the empowering and informative impact that all lived experiences and diversity of thought can offer the organisation.
Please note St Giles will guarantee to interview all disabled applicants who meet the minimum criteria set out in the Job Description for the vacancy.
Please note this role requires an Enhanced DBS check with Adult Barred List.
Closing date: 3rd August 2026 at 9am.
We help people held back by poverty, unemployment, the criminal justice system, homelessness, exploitation and abuse to build a positive future.