General administrator jobs in Birmingham

About Us

We are Global Dialogue, an international philanthropy support organisation partnering with independent funders to advance rights, equity, and diversity. Independent in status and global in reach, we provide funder networks, collaboratives, and partners with the practical support and technical expertise they need to create lasting, systemic change.

The Role

We’re looking for a conscientious People & Administration Assistant to play a key role in delivering an exceptional HR service across Global Dialogue.

You’ll support the Head of People and our core team, ensuring our HR systems run smoothly, our data is accurate, and our people processes are well‑coordinated, compassionate, and efficient. This is a fantastic opportunity for someone who thrives on organisation, values fairness and inclusion, and is ready to develop their HR career within an impact‑driven organisation.

The day to day of the role will be broad and varied and you will carry out tasks such as maintaining accurate employee records, posting vacancies and coordinating interviews in support of recruitment, keeping track of the employee lifecycle and providing broad team and administrative support. As part of this exciting role, you will also get the chance to observe and contribute to business partnering and wider employee relations tasks.

About You

The right candidate will hold CIPD Level 3 or possess a willingness to work towards it (Global Dialogue could support that study), and hold strong professionalism, discretion, and care when handling confidential information. Experience working with an HR system is essential; it would be advantageous if it were BreatheHR or Remote). You will also be confident with Microsoft 365, spreadsheets, and thrive in delivering excellent attention to detail and accuracy in your work.

The role would suit candidates who are comfortable working in a fast-paced organisation, and who hold some awareness of the pressures the HR team may face, given the organisation's vital work in a national and international human rights setting.

How to Apply

We are partnering with Doing Good Recruitment for this campaign. Please click ‘Apply’ to find out more, see the full JD and learn how to submit.

Our Commitment to Equity, Diversity and Inclusion

We are committed to the employment and career development of people with disabilities. We are happy to consider any reasonable adjustments that candidates may need during the recruitment process, and you will be asked whether you require anything if you are invited to interview. If you need this information in another format or if there are additional options you’d like to request, please contact Tristan at Doing Good Recruitment.

We are dedicated to building a diverse and inclusive workplace that reflects the communities we serve. To help us monitor how we’re doing and identify any barriers in our recruitment process, we invite all applicants to complete the Equal Opportunities Monitoring form found on Doing Good Recruitment's application page.

Kairos Women Working Together (Kairos) was founded in 1999 by a group of women in Coventry who recognised that those facing multiple disadvantages, and therefore most at risk of sexual exploitation, were falling through the cracks of existing services. From grassroots beginnings, Kairos has grown into a respected, feminist led, specialist women’s organisation rooted in the community it serves.

Over the next 5 years, Kairos will strengthen our new Women’s Hub as a safe, accessible, trauma-informed women’s centre delivering best practice responses, expand our services to meet women’s needs, strengthen partnerships, and influence systems so that no woman is left behind.

To do this we are seeking an organised, empathetic, and proficient individual to ensure the smooth operation of our hub.

This part-time role provides essential front-of-house support—greeting and assisting women arriving at the hub with sensitivity and professionalism —while also handling a broad range of administrative duties. From digital communications to accurate data entry & record keeping, ordering supplies and liaising with key partners and contractors you’ll help ensure our hub is kept safe, clean and ready for us to welcome visitors and women attending our groups and services.

If you have proven experience in office administration, strong IT skills (including Microsoft Office and familiarity with graphic design tools like Canva), and a commitment to our values and ethos, we want to hear from you.

Post Salary: £25,878 per annum, pro rata hours worked

Working hours: 22.5 hours per week, worked over Monday to Friday

Location: Kairos Women’s Hub, Old Grammar School, 31 Silver Street, Coventry, CV1 1HP.

This post is restricted to female applicants only under Section 9 of the Equality Act 2010. An enhanced DBS disclosure will be required.

Overview of Post

The Operations & Administration Support role is a vital part-time position responsible for the seamless operational flow of Kairos. Key duties encompass a broad range of administrative functions, from managing the main email inbox and creating visual content to accurate data entry and essential record-keeping. The role provides front-of-house support, welcoming women and visitors attending our Women’s Hub and ensuring its smooth running through monitoring and ordering essential supplies and liaising with CV Life regarding building maintenance and cleaning services. The role requires an organised, empathetic, and proficient administrator capable of supporting front line staff and the Senior Leadership Team. 

Main Responsibilities

Digital & Communications

• Manage the admin email inbox, responding to all queries promptly and forwarding communications to relevant staff members as appropriate 

• Open, scan, and distribute post to appropriate recipients 

• Use online graphic design tools to create visual content such as posters, signs and information sheets for use in the Women’s Hub and on social media.

• Assist the Senior Leadership Team in website updates and social media content. 

Reception

• Welcome women arriving at the Women’s Hub with empathy and professionalism, responding with particular sensitivity to any who may be distressed 

• Use knowledge of local services, advocacy, and rights to direct women to appropriate support, so ensuring no one leaves without assistance or alternative referral options 

• Welcome visitors and external partners attending meetings, assisting in preparation of refreshments as required 

• Assist the Support & Services Lead in ordering bus passes

Compliance & Governance

• Assist the Support & Services Lead in maintaining safeguarding records and procedures, entering and updating concerns on the log.

• Assist colleagues in maintaining an accurate record of women attending groups and services, entering individual service user details onto the database.

• Maintain and circulate a quarterly policy review schedule to the Senior Leadership Team. 

• Coordinate policy update processes and distribution

Financial & Procurement Management

• Administer procurement processes for office supplies and equipment 

• Assist the Finance & Impact Lead during contract reviews and negotiations, e.g. by researching best value and actively requesting charity discounts from suppliers 

• Assist Finance & Impact Lead in reviewing service contracts for energy, phone, internet, and insurance

Facilities & Building Management

• Assist the team in ensuring the Women’s Hub and courtyard is clean, tidy and free of rubbish, ready to welcome women and visitors. 

• Manage and monitor waste collection schedules (general waste, recycling, food waste) and coordinate sanitary bin and confidential waste collections 

• Maintain stock levels of essential supplies (e.g. toilet rolls, paper towels, soap, health and safety products) 

• Liaise with CV Life regarding building maintenance and repairs, and with cleaning services 

• Arrange annual PAT testing of all electrical equipment 

• Assist the designated Health & Safety Officer in

  • conducting periodic checks of the security alarm systems and access procedures 

  • identifying and resolving health and safety issues, maintaining accurate incident logs

Relationship Management

• Maintain positive relationships with key service providers 

• Support SLT, front line team and volunteers with operational queries, liaising with contractors as required.

• Keep stakeholders informed of relevant developments and maintain regular communication

HR Administration Support

• Conduct annual driving license checks for staff who drive for work

• Verify MOT and tax status for vehicles used for work purposes 

• Provide administrative support to the Volunteering & Community Engagement Lead and Support & Services Lead during recruitment.

Health and Safety

• Assist the designated Health and Safety Officer in conducting and recording risk assessments and monitoring their implementation 

• Record workplace accidents

• Maintain supplies of condoms and pregnancy tests, liaising with Public Health

IT & Equipment Management

• Manage inventory of laptops and mobile phones, and assist the Support & Services Lead by logging and monitoring SIM cards.

• Liaise with IT service provider for equipment procurement and technical support 

• Coordinate laptop setup and configuration for new staff 

• Assist Finance & Impact Lead in procuring replacement devices as needed, seeking best value options 

• Manage and review mobile phone contracts 

• Maintain accurate records of equipment allocation and contract expiry date

Person Specification 

Experience

• Previous experience in office administration 

• Proficiency in IT: Strong skills in Microsoft Office (Word, Excel) and experience using databases or CRM software 

• Familiarity with online graphic design tools e.g. Canva 

Knowledge & Skills

• Organisation & attention to detail: Excellent time management and accuracy in data entry 

• Communication: Strong written and verbal communication skills 

• Client facing skills including empathy and sensitivity 

• Efficiency: Ability to manage multiple tasks simultaneously

• Understanding of GDPR regulations

Values & Behaviours

• Self motivated and a strong problem solver.

• Collaborative team player

• High integrity and a continuous improvement mindset.

• Commitment to Kairos’s values and ethos.

Other

• Willingness to work flexibly.

• Unrestricted right to work in the UK

We have an exciting opportunity for an experienced Salesforce Administrator to play a key role in the next phase of our organisation-wide Salesforce rollout. Having successfully implemented Salesforce for donor management, we are now expanding the platform to support our international field operations. 

Working as part of our International Salesforce team, you will configure a brand‑new Salesforce NPC platform, integrate it with our existing NPSP donor system, and provide day‑to‑day support to users across 18 countries. You’ll be a Salesforce product champion - triaging support tickets, delivering configuration changes, supporting testing, and helping drive continuous improvement across the organisation. 

This is a highly collaborative role, working closely with our Salesforce Developer & Product Owner, Project Manager, and stakeholders around the world. Occasional travel to our London office and internationally may be required. 

About you 

You are a certified Salesforce Administrator with strong experience building and configuring Salesforce from scratch. You’re a confident communicator, an excellent problem solver, and comfortable supporting and training users in an international environment. Experience with NPSP and / or NPC is required. You must be a fluent English speaker with the right to work in one of the following countries: UK, Albania, Bosnia-Herzegovina, Bulgaria, Denmark, Germany, Moldova, Netherlands, Norway, Romania or Ukraine. 

About us 

Mission Without Borders is an international Christian organisation working with poor and marginalised families and children across Eastern Europe. We support communities through practical, emotional, and sustainable development initiatives - serving people regardless of religion or ethnic background. 

Rewards and benefits 

• Up to 30 days annual leave plus bank holidays 

• Pension scheme 

• Flexible working, with occasional travel 

Help develop a new international Salesforce platform, transforming the lives of families, children, and communities in Eastern Europe. Working with 18 countries, this is a real opportunity to make a difference. 

The Business Support Officer will play a key role in the smooth running of Community Leisure UK, with a specific focus on facilitating members’ meetings and managing queries from members. The postholder will ensure that our members’ Special Interest Group, and other thematic, meetings are organised and run efficiently, and that information is shared regularly with our membership via email. They will often be the first point of contact in relation to member queries and will be responsible for directing and responding to queries as appropriate. They will also be responsible for maintaining accurate contact details for the networks. An overview of our networks can be found on our website.

About Community Leisure UK  

Community Leisure UK is a national members’ association representing leisure and culture charitable trusts and social enterprises across the UK. We are a small team of 6, supporting c.100 members across the UK.   

Our Values

We embed our values through everything that we do, creating a common purpose and an organisational culture that we are proud of.  

• Integrity

We believe in a principled and ethical approach to our work, championing transparency in every aspect of our and our members’ work. 

• Fairness

Inclusivity and equity are at the heart of everything we do, regardless of the shape of size of members or partners.  

• Passion 

Our passion drives our work and our team, with a core belief in championing the Trust model and the value of public leisure and culture services. 

For further information on our work and areas of focus please visit our website.

What you'll get in return 

We are a remote based team, coming together for meetings and team days throughout the year. We are committed to flexible working, and to working with individuals to understand their optimum working patterns. In addition, we support ongoing CPD and training for all staff and work with Personal Development Plans to ensure we support progression and development.

Daily start of the day check ins, and weekly catch ups are arranged wherever possible with your manager and/or team, so that you feel fully supported in your work.

Please note that during your induction and probationary period, there will be a requirement to attend an office location in either Edinburgh or London on to do face to face training and induction.

Main Areas of Work and Requirements

The main areas of work and requirements of the Business Support Officer will involve:   

Administration 

• Prepare and circulate agendas and papers for Special Interest Group meetings in collaboration with the meeting Chairs and Community Leisure UK team 
• Record and track progress on agreed actions from meetings and support efficient follow-up 
• Support with the organisation for Regional Meetings in collaboration with Regional Directors 
• Organise online webinars, events and ad-hoc meetings as required in collaboration with the team 
• Ad-hoc admin support to the team as needed                                                          
• Support with the regular deletion of data in line with GDPR 
• Monthly mailout to collect submissions for the monthly ezine 
• Post members’ job advertisements onto the website 
• Support with minute taking at the three General Meetings per year 

Membership and Communications 

• Circulate network queries received from members 
• Respond to members enquiries in a timely and professional manner 
• Maintain and update content on the members’ area of the website  
• Keep contact details up to date on our database for our networks 
• Provide website logins for members when requested   

  Person specification  

To join us, you’ll need a keen interest in leisure, culture and the role of social enterprises and charities. We actively encourage applicants who are both working now and who are looking for work.   

 Prior experience  

• Experience of providing administrative and meeting support  

  Knowledge and understanding  

• Interest in the charity and social enterprise sectors   
• Knowledge and understanding of supporting committees  

Skills  

• Strong inter-personal skills supporting effective engagement and working with members, external stakeholders and venues  
• Ability to actively listen and to convey information clearly and concisely, including sharing information across the organisation and with members 
• High levels of accuracy and attention to detail
• Strong organisational skills, with the ability to plan own workload, and take into account the workloads of others. 
• Completes work to a high standard and shares knowledge across the organisation  
• Respect other individuals; listens and takes into account different opinions, feelings and motivations; is trustworthy and acts with integrity; responds and acts constructively towards others  
• Take personal responsibility for the complete delivery of projects, tasks and outcomes 
• Is reliable and completes agreed work to timescale  
• Flexibility to adapt to changing priorities and handle unexpected situations 
• A willingness to learn and develop their professional and personal skills   
• Experience of using IT systems, including Microsoft products, and willingness to learn about other platforms including, but not limited to MailChimp and WordPress. 

Do you share our dream of a UK where poverty is a thing of the past?  

Founded in 2019, the Poverty Truth Network believes this can only happen when those most impacted by poverty are at the heart of the movement to end it. Our specific contribution brings together people experiencing poverty with those with responsibilities for alleviating it.

We are now recruiting for an Administrative Coordinator to join our team. 

This is a key enabling role within a small, relational and values-led organisation. The Administrative Coordinator will provide coordinating and administrative support across the Network, helping ensure smooth systems, high-quality financial administrative and shared working practices across a dispersed team. 

You will be a highly organised and dependable administrator, with experience supporting finance and digital systems, and a clear commitment to social justice and relational ways of working. 

Key tasks include:

• Coordinating meetings, events and trustee processes 

• Providing hands-on finance administration, including bookkeeping using Xero 

• Supporting digital systems, CRM and data stewardship 

• Maintaining accurate records and shared documentation 

• Contributing to consistent, relational and accountable ways of working across the Network 

This role involves working from home with some travel. 

We welcome applications from people with the necessary skills and experience from all walks of life, particularly those from communities underrepresented in the charity sector. 

How to apply 

To apply, please send your CV and a cover letter (maximum 2 sides of A4) explaining how your skills and experience match this role. Please include the names and contact details of two referees (at least one of whom knows you in a professional capacity). 

The application deadline is 23:30 on Wednesday 25th March.

Interviews will be held online on 1st and 2nd April.

Applications will only be considered from applicants who already have the right to work within the United Kingdom. 

Operating as a blended role across the Membership and Marketing and Communications teams, this role will support the day-to-day membership and digital communication functions of the NI.

This role is responsible for membership administration and digital communications including processing and onboarding new members to managing ongoing renewals and maintaining the membership database, managing the delivery of Lunch & Learn sessions, Drop-In sessions and a range of themed technical and non-technical webinars, supporting HQ conferences and managing digital communications, member feedback and related marketing activity that underpins effective member engagement.

This role is critical in ensuring that members receive excellent customer service, timely communication, and accurate information about the institute’s services and benefits to support the organisation’s mission to engage and retain members, ensuring they receive value from their membership and are satisfied with their experience.

This is an excellent opportunity for someone with strong organisational, attention to detail, digital and communications skills with proficiency in database management and who enjoys building connections, creating engaging content, turning feedback into action.

Key Responsibilities:

Membership Administration

· Support the renewals process to ensure prompt collection of membership subscriptions including conducting follow-up campaigns to minimise lapsers. 

· Manage correspondence related to the onboarding process including preparing and sending membership welcome emails, and other communications as appropriate.

· Manage the Membership inbox responding to queries and assigning emails to colleagues or others as necessary.

· Support with the administration of Organisational Members including processing new members, issuing invoices and any other tasks as required.

· Assist with the development and implementation of new membership strategies.

· Other tasks to support the Membership and Business Development Director and Membership Manager as necessary.

Member Engagement and Digital Events

· Coordinate and deliver a structured programme of online events, including:

- Lunch & Learn sessions

- Drop-in member forums

- Themed webinar series covering both technical and non-technical topics

· Manage all webinar logistics, including registration, hosting, and post-event communications.

· Work closely with the Communities Officer and regional branches to promote local and regional events.

· Gather and analyse event feedback and attendance data to evaluate engagement levels and member satisfaction.

Digital Marketing & Communications

· Plan and deliver targeted marketing campaigns to promote membership activities, including a monthly member-focused email highlighting benefits such as mentoring, e-learning, and events.

· Create engaging and relevant content for the NI website, newsletters, and social media channels (e.g. LinkedIn).

· Develop promotional materials and manage a central events calendar to ensure consistent and timely communications.

· Monitor the Communications inbox responding to requests and assigning emails to colleagues or others as necessary

· Collaborate with the Membership and Business Development Director and Marketing and Communications Manager to assist with any other membership recruitment initiatives and campaigns as required.

Data Management & Reporting

• Maintain and regularly cleanse the membership database to ensure all records are accurate and up to date relating to membership and marketing.
• Generate and manage Nuclear Future mailing lists as required.
• Produce analytical reports on membership growth, retention, and engagement.
• Collect, analyse, and present member feedback from surveys and event participation.
• Deliver quarterly reports highlighting engagement trends and insights.
• Apply both quantitative and qualitative data to inform and shape future engagement strategies.
• Ensure full compliance with data protection regulations (e.g., GDPR).

Customer Service

· Serve as a point of contact for current and potential members, answering enquiries via phone, email, and online.

· Provide information about membership benefits, policies, and procedures.

· Resolve membership-related issues or concerns in a timely and professional manner.

General

· Liaise with suppliers and partners where needed to deliver promotional or event materials.

· Support other NI operational activities as required.

Experience and Skills

Essential Experience

· 2–3 years’ experience in membership administration, customer service, event co-ordination or marketing or a similar administrative role, ideally within a non-profit, association, or professional membership organisation.

· Proficient in using CRM or membership management systems, including database management, reporting.

· Experience in administering membership or customer renewals processes.

· Ability to deliver high-quality customer service in a professional environment.

· Ability to write compelling promotional copy.

· Proficient in Microsoft Office Suite (Word, Excel, PowerPoint) and experience using digital engagement and event tools such as Eventbrite, Cvent, Mailchimp, LinkedIn, and Microsoft Teams.

· Confident in handling data, analysing information, and producing clear, accurate reports.

Desirable Experience

• Experience in developing and delivering membership recruitment initiatives and campaigns.
• Experience in analysing member feedback and engagement data.
• Experience working with digital design tools such as Canva.
• Experience working with and supporting volunteer networks or regional teams.

Skills

· Strong organisational and multitasking skills, with a proven ability to manage multiple priorities and meet deadlines.

· Excellent written and verbal communication skills, with a high level of attention to detail.

· Proactive and adaptable, able to work effectively both independently and collaboratively as part of a team.

· Strong problem-solving skills, with the ability to handle member enquiries and concerns professionally and diplomatically.

Personal Attributes:

• Strong interpersonal skills and a customer-oriented mindset.
• Ability to remain calm under pressure and manage multiple tasks effectively.
• A proactive approach to problem-solving and initiative to improve processes.
• High degree of professionalism, confidentiality, and ethical standards.

Location

This role will mainly involve remote working, with occasional travel to events, meetings or conferences (approximately one to two days per month).

Reporting to

Membership and Business Development Director and Marketing and Communications Manager

Anticipated interview dates: 27-29 April

Job description

Hybrid working arrangement - based in central Birmingham for 2 days per week with flexibility to work from home on other working days.

Salary £29,651 - £32,773 per annum - full time 36 hours per week. 

Benefits include: 30 days holiday, working flexibly policy, non-contributory healthcare benefits, season ticket loans and a company pension scheme.

Deadline for applications: 30 March 2026.

Interview Date: 10 April 2026.

We are the British Dietetic Association (BDA). We are an award-winning not-for-profit organisation, based in Birmingham, employing dedicated, dynamic and professional staff who deliver services for our membership of more than 12,000 dietetic professionals.

We are the leading organisation of nutrition professionals in the UK; representing the entire nutrition and dietetic workforce across all sectors. Our vision is to improve the health of the UK population by: protecting and improving health and care services, developing health and social care nutrition policy, improving the impact of dietetics and promoting positive discussion on food, nutrition, wellbeing and health.

Role details:

The BDA is seeking a Volunteer Coordinator (Country Boards). This role provides governance and administrative support to the BDA's four Country Boards across England, Scotland, Wales and Northern Ireland, covering everything from scheduling meetings and taking minutes to tracking workplans and maintaining records. The postholder will also act as a key communication link between the Country Boards, local branches, BDA staff teams and members, ensuring information flows clearly in both directions. It's a varied, detail-oriented role that sits at the heart of the BDA's volunteer governance structure.

Ideal candidate:

We're looking for a highly organised Volunteer Coordinator with experience of supporting committees, boards or governance processes. The successful candidate will be confident managing a varied workload across multiple groups, with a keen eye for detail and the ability to communicate clearly with a wide range of people, from staff colleagues to volunteer board members and branch leaders. Proactive by nature, you'll anticipate what's needed and keep things moving without being asked. A solid understanding of governance and accurate record keeping is essential, along with a collaborative, can-do attitude.

Help shape the future of co‑production in Wales. Join us in turning local learning into national change.

We’re looking for a Programme Coordinator to support our structured strategic involvement support with public services, produce high‑quality case studies and learning outputs, and help us influence national conversations on co‑production. This role sits at the heart of our evolving programme, connecting local insights to the wider policy landscape and supporting better co-production and involvement practice across Wales.

You will help gather and communicate learning from our local work with Public Services Boards (PSBs) and other partners, contributing to a clear, national picture of how co‑production is working in practice. You will work closely with the Programme Manager, associate consultants and local contacts to support project delivery, events, and sharing learning outputs.

Contract type: Fixed term (until 31 August 2027)

Hours: 30 hours per week, flexible working patterns

Salary: £30,000 per annum pro rata (£24,324 per annum actual), plus work from home allowance of £26 per month

Annual Leave: 25 days per annum pro rata (20 days actual), plus 8 statutory Bank Holidays and a 2-week office closure at Christmas

Location: Remote, with travel for meetings across Wales (Wales-based applicant preferred)

Brief person specification

Knowledge and experience

Experience of coordinating projects or programmes involving multiple partners.

Experience of writing clear and engaging content (e.g. blogs, case studies, articles, reports).

Experience of organising online and/or in‑person events.

Experience using digital tools for communication, coordination and collaboration (e.g. Google Suite, WordPress, social media, CRM/contact lists).

Skills and attributes

Strong written and oral communication skills in English.

Strong organisational skills, including the ability to prioritise effectively and manage several concurrent tasks.

Able to interpret information, identify learning and present it clearly.

Ability to build and maintain trusting, professional relationships with a wide range of partners.

Attention to detail in written materials, data handling and resource preparation.

General

Commitment to co‑production, involvement and social justice.

Comfortable working independently, drawing on your own initiative.

Curiosity, empathy and a willingness to learn from others.

Able to work well as part of a team and to work on a range of collaborative projects to advance the work of the network.

Recruitment pack, including full role description and person specification, is available when clicking "Apply Now" below.

As part of your cover letter, please submit a statement addressing the full criteria as listed in the recruitment pack.

About Us

We are Global Dialogue, an international philanthropy support organisation partnering with independent funders to advance rights, equity, and diversity. Independent in status and global in reach, we provide funder networks, collaboratives, and partners with the practical support and technical expertise they need to create lasting, systemic change.

The Role

We’re looking for a highly organised and proactive Operations & Systems Manager to play a central role in ensuring Global Dialogue’s operations run smoothly and effectively. This maternity cover role is ideal for someone who enjoys solving problems, improving systems, and supporting teams to be their very best.

You’ll collaborate closely with the Chief Operating Officer, core operational team, and the hosted and incubated programmes to provide a trusted, responsive operational service that enables programmes to focus on their mission. You will be the first point of call for any operational queries, providing clear guidance on our processes and supporting with practical tasks. Your areas of support will span digital and IT systems, data management, programme support, travel and events processes, and internal communications.

About You

The right candidate will possess excellent project management skills, a systems mindset, and confidence working with IT and digital tools. You will be comfortable engaging with stakeholders at all levels, including external suppliers, programme staff, and colleagues across the organisation, and thrive in building trusted relationships. With a passion for improving systems and processes for people, you will be someone who has a track record of providing empathetic and resourceful solutions. An awareness of GDPR considerations and risk management is essential. Experience working in a fast‑paced organisation and confidence with digital systems (particularly Microsoft 365 and SharePoint) would be advantageous.

How to Apply

We are partnering with Doing Good Recruitment for this campaign. Please click ‘Apply’ to find out more, see the full JD and learn how to submit.

Our Commitment to Equity, Diversity and Inclusion

We are committed to the employment and career development of people with disabilities. We are happy to consider any reasonable adjustments that candidates

may need during the recruitment process, and you will be asked whether you require anything if you are invited to interview. If you need this information in another format or if there are additional options you’d like to request, please contact Tristan at Doing Good Recruitment.

We are dedicated to building a diverse and inclusive workplace that reflects the communities we serve. To help us monitor how we’re doing and identify any barriers in our recruitment process, we invite all applicants to complete the Equal Opportunities Monitoring form found on Doing Good Recruitment's application page.

​The Biochemical Society are seeking a Training Manager, on an 18-month Fixed Term contract to support the Biochemical Society Training programmes.

Training Manager role is an exciting opportunity to lead and deliver on agreed strategy across our current and future programme of training events, activities and resources, and plays a key role in taking the Society’s training programme forwards, focusing on the delivery and development of existing training programmes, the creation and implementation of exclusive members-only training opportunities to enhance our membership offering, and for devising and implementing new training courses by working with volunteers to develop appropriate content.

Reporting to the Director of Events and Training, this role will set up and lead all stages of delivering new training, from conception to delivery, working with subject matter experts to explore new ideas to provide surplus-generating training for existing and new training programmes by gathering insight from members, other organisations and wider markets to understand training needs and inform the design of programmes.

Suitable candidates will have experience delivering income generating science-based training programmes, using Learning Management Systems and have excellent interpersonal skills, working on complex projects involving multiple stakeholders.

For more information about the organisation, please visit our website.

Here is some information on our Benefits package.

Closing date: 27th March 2026

Only shortlisted candidates will be contacted.

Please note that this role is home-based and as such interviews will be virtual.

“We are interested in every candidate who is eligible to work in the United Kingdom. However, we are not able to sponsor visas.”

Please send a CV and covering letter. It is important that you DO NOT include your Personal Information i.e. name and contact details in your CV or Cover Letter. This is because the Society is committed to promoting a diverse and inclusive community - a place where we can all be ourselves and succeed on merit. We offer a range of family friendly, inclusive employment policies to support staff from different backgrounds.

The Society takes the security of your data seriously. It has internal policies and controls in place to ensure that your data is not lost, accidentally destroyed, misused or disclosed, and is not accessed except by our employees in the proper performance of their duties.

Please note that due to limited resources it is not possible for the Society to acknowledge receipt of applications. If you do not hear from us within two weeks of the closing date, please assume that your application has been unsuccessful on this occasion.

Do you love helping people and helping a great charity at the same time?  Are you friendly, clear and compassionate when speaking to our supporters on the phone or in person?  Do you have strong computer skills and a keen attention to detail?

At Birmingham Women’s and Children’s Hospital Charity, we believe there’s always more we can do for our sick kids and women. It’s our mission to raise the vital funds needed to make a real difference to all who use our hospitals and to make our hospital feel just like home. 

We’re looking for a friendly, hard-working, compassionate individual to join our fast-paced team. You will have strong communication skills, with a friendly demeanour and a positive, ‘can do’ attitude.  Sound computer skills are also essential for success.  Our Supporter Services Team is the first port of call for many of our supporters and we hope each interaction is the beginning of a lasting relationship in support of our charity. 

To be successful in this role you will: 

• Have previous experience in a customer services/administrative role

• Be friendly, compassionate and self-motivated 

• Possess a natural ability to engage with people on the phone or in person, and encourage trust and enthusiasm at the start of a supporter’s journey with the charity 

• Be able to work at a computer for significant periods of time, as well as acting as an effective and engaged team-player. 

• Have excellent computer skills – touch-type desirable, confident using a database, ensuring data input is clean and efficient.

• Regular monitoring of a busy team inbox and responding to or forwarding on emails in a prompt and helpful manner, within agreed timescales 

• Have responsibility for the recording of donations and other financial data onto the database and handwritten ledger – ensuring accuracy at all times 

• To ensure timely and efficient thanking of our supporters 

• Possess a full driving license

Please see the job pack attached for further information on the role.

What we offer:

The Charity is committed to equal opportunities and welcomes applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation or age. 

• Flexible working and the opportunity to WFH one day per week to support work-life balance
• Generous annual leave entitlement with additional leave for long service 
• Enhanced sick pay
•  Access to an Employee Assistance programme which offers 
  both virtual and in-person support, 24/7 access to a GP 
  surgery web app, as well as lifestyle savings across online and 
  high street shops
• Free flu jabs
• Charity events throughout the year
• Employer enhanced auto-enrolment pension scheme with 8% employer contribution
• Ongoing commitment to training and professional development

The Charity is committed to equal opportunities and welcomes applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation or age. 

Successful candidates will have access to vulnerable beneficiaries and will therefore require an Enhanced Disclosure from the Disclosure and Barring Service (DBS). 

If you think you have the qualities we are looking for and the desire to contribute, please download the Job Description and Person Specification and then send us a CV and covering letter explaining how you meet the criteria for the role and making clear why you would like to be considered for it. 

Can you help us?

We are looking for a proactive, compassionate and detail‑oriented individual who can deliver an outstanding experience to our members and learners. Someone who enjoys being the first point of contact, thrives in a fast‑paced environment, and takes pride in resolving queries efficiently and professionally.

You will bring excellent communication skills, strong customer service experience and confidence in navigating digital systems, including CRM and LMS platforms. You’ll be motivated by helping others, comfortable interpreting processes and guiding people through complex journeys, and able to work both independently and collaboratively. Most importantly, you’ll demonstrate empathy, patience and a commitment to continuous improvement—ensuring that everyone who reaches out to CoSRH feels supported, informed and valued.

The role:

Enquiries

• To be the first point of contact for all enquiries into the College managed through a digital ticketing system.
• Respond to enquiries using information and knowledge from all departments of the College, which often involves the interpretation and application of rules and procedures.  Use judgement to triage what action is required, where appropriate.
• Respond to all enquiries relating to qualification journeys, which includes information about the qualification/course, assistance in applying and payment, processing updates, help with learning journey on Learning Management System (LMS), the awarding and recertification of qualifications.
• Respond to all enquiries relating to membership, which includes help choosing the appropriate membership type and associated fees, renewals, upgrades, direct debits, and cancellation.
• Respond to all other enquiries, such as information on CoSRH events, and from prospective members about the work and activity of the College.
• Maintain up-to-date knowledge about the work and activities of the College to help respond to enquiries.
• Show an interest and understanding of enquirer’s needs, with a view to continually searching for ways to improve the service and their experience.

Qualification processing

• Responsible for the administration and processing of all CoSRH qualifications, recertifications and recertification audits in line with agreed procedures and service level agreements (SLAs).
• Responsible for processing reasonable adjustment and extension requests.
• Work closely with relevant teams when new training, assessments or qualifications are introduced to ensure accurate administration and processing.
• Support the administration and processing of applications from outside the UK for international qualifications
• Continuously monitor system and processes so they are fit for purpose for efficient qualification processing.

Membership

• Take an active role in membership processing, supporting the annual membership renewals campaign (November-March) and adjustments throughout the calendar year.

Operational support

• Work with the Membership and Insights Manager to help identify trends and patterns from ticket enquiries to help drive improvement.
• Work closely with the Data Manager and Digital Manager to raise issues with the Customer Relationship Management system (CRM), Learning Management System (LMS) and website, which have been identified through ticket enquiries, and help where possible to support with a resolution. 
• Undertake other administrative work as requested by the Membership and Insights Manager
• Take an active role in data input and collection to help drive insights, improvements and quality control.
• Support the longer-term development and improvement of systems and processes, and contribute to wider departmental discussions.

Governance

• Support the development of Standard Operating Procedures (SOPs) to help with efficiencies and quality assurance in the team.
• Create canned responses for use on frequent and complex enquiries to help aid efficiency in service delivery.
• Ensure compliance with GDPR and data protection principles while managing enquiry and application information.
• Actively participate in the delivery of continuous improvement, working collaboratively with colleagues across the College.
• Ensure all actions carried out in line with CoSRH’s standard policies and processes.

You will have:

• Excellent customer service skills
• Proficiency in MS Office suite
• Strong communication skills - clear and professional speaking and writing, ability to explain information simply, and good active listening
• Empathy - understanding customers’ feelings and frustrations, showing genuine care and patience, and making customers feel heard and valued
• Patience - staying calm with challenging or upset enquirers, and willingness to repeat or re-explain information, adapting to language or understanding barriers
• Problem-solving skills - thinking quickly and logically, identifying the root cause of issues, and offering effective and practical solutions.
• A positive attitude - friendly tone and helpful mindset, remaining professional even under pressure
• Adaptability - handling different personalities and situations, and learning new systems and procedures quickly and systematically follow standard operating procedures
• Attention to detail - accurately recording customer information, and following policies, procedures and processes carefully
• Excellent organisational skills and can manage conflicting deadlines, with a willingness to work flexibly and respond to changing priorities
• Excellent time-management and prioritisation skills
• Strong attention to detail and thorough in checking work
•  Ability to identify problems, trends and patterns
• Ability to use initiative and judgement
• Ability to work as a team, but also be able to think and work independently
• Excellent understanding and application of confidentiality and data protection practices (GDPR)

You will have experience:

• Delivering excellent customer support and care (essential)
• Delivering high quality written communication in response to customer email queries (essential)
• Delivering a positive video call or phone-based experience for customers (essential)
• Understanding a customer’s need and providing the appropriate solution (essential)
• Working with a Customer Relationship Management (CRM) system (essential)
• Working in membership or professional body, ideally in the medical or educational sectors (desirable)

Why Join CoSRH?

We are committed to supporting the wellbeing, growth and long-term success of our people. As part of the CoSRH team, you will benefit from:

Generous Annual Leave: 25 days holiday per year, increasing by an additional 2 days after 2 years of service and a further 3 days after 5 years, plus a dedicated day off to celebrate your birthday.

Competitive Pension & Life Assurance: A strong employer pension contribution of 10% (with a 5% employee contribution) following successful completion of probation, alongside life assurance at 4x your annual salary and access to an income protection scheme.

Flexible Working: A genuine flexible working culture that trusts you to manage your time and deliver results in a way that works for you.

Health & Wellbeing Support: Access to a comprehensive Employee Assistance Programme (EAP), free annual eye tests, and a Free Lunch Thursday to bring our teams together.

Community & Social Value: An annual volunteering day to give back to causes that matter to you.

Employee Benefits Portal: A wide range of discounts and savings through our employee discounts platform.

Enhanced Family Leave: Enhanced maternity, paternity and adoption pay, supporting you and your family at every stage.

Learning & Development: We invest in our people. From webinars and sector conferences to bespoke leadership development, we provide the time, space and resources for you to grow, thrive and make a lasting impact in your role.

To Apply

Full details of how to apply can be found at the following link:  Member Support Team Agent (12 month FTC - Mat leave cover) job - Remote - College of Sexual and Reproductive Healthcare

Deadline for applications is Friday 10 April 2026

Interviews are likely to take place on 20-21 April 2026

 We want you to have every opportunity to demonstrate your skills, ability and potential; please contact us if you require any assistance or adjustment so that we can help with making the application process work for you.

NB:  In order to fulfil this role you should be resident in the UK with a valid right to work; we are unable to sponsor people requiring a work visa.

We have an exciting new role at Bags of Taste!

We’re looking for an  enthusiastic and passionate Corporate and Community Fundraiser to play a key role in the growth of our corporate and community income and develop new partners. This brand new role will develop fundraising opportunities with businesses and  community groups, helping to broaden our supporter base and strengthen long-term relationships. 

This is an fantastic opportunity for a motivated and proactive individual who is keen to make a tangible difference. This is the first time we’ve recruited a corporate and community fundraiser and there is significant opportunity to raise funds as our organisation grows. The issues of health and well-being across the population and food insecurity are urgent and our work directly addresses these critical issues. 

You’ll be a key part of the growth of Bags of Taste’s fundraising activity and will be able to make this your own role. We’re initially recruiting this role as a one year contract however we expect this to become a permanent role as funding allows and we’ll review this with the post holder after six months.

Key responsibilities

Corporate Fundraising

● Develop and implement a plan to raise funds from companies (this could be nationwide or within local project areas) with the Head of Fundraising and Comms

● Research corporate fundraising opportunities and develop a pipeline of prospects

● Approach new businesses to financially support Bags of Taste through presentations, applications, pitches and proposals

● Devise partnership opportunities where required eg volunteering days/fundraising ideas

● Work across the organisation to develop leads via staff, Directors and volunteers

● Account manage all corporate supporters in order to develop strong long-term relationships

● Attend networking events to develop new leads.

Community Fundraising

● Develop and implement a plan to raise funds from community groups. This could include events, peer to peer fundraising or volunteer led activity

● Provide guidance, resources, and encouragement to community fundraisersto help maximise their fundraising efforts.

● Attend networking events where needed.

Relationship Development and Stewardship

● Build and develop relationships with all corporate and community partners

● Develop fundraising tools and guidance for all supporters

● Ensure excellent stewardship for all partners in order to build strong, long term relationships. This includes good recognition and communication (reporting and updating).

Administration

● Prepare budgets where needed, track income and forecasts

● Maintain accurate records acrosscorporate and community fundraising

● Ensure compliance with all fundraising regulations, GDPR and organisational policies.

General

● Support and supervise volunteers as and when required

● Attend and support networking events or other events or fundraising activity as required to represent Bags of Taste, including occasional working outside of normal office hours, including some evenings or weekends.

● Undertake other duties appropriate to the role to support the aims of Bags of Taste.

Person specification

Essential

● A minimum of  2 years of experience managing all aspects of corporate fundraising within a charity (including experience of securing new business, account management and stewardship)

● Experience of community fundraising

● A successful track record of securing corporate and community income

● Exceptional interpersonal and presentation skills

● Excellent written skills - you’ll need to be able to write compelling presentations, proposals, applications and reports

● Ability to build a rapport with a wide range of stakeholders

● Strong negotiation skills

● Ability to network, build, and nurture relationships with a wide variety of people

● Excellent organisation and project management skills and ability to work to tight deadlines

● Proactive, self motivated and tenacious 

● Self starter with the ability to set your own workload

● Strong  attention to detail 

● Strong IT skills including all Word packages

● Strong knowledge of all social media channels including relationship building on Linked in 

● Good understanding of the relevant fundraising codes of practice and GDPR/data protection

● Passion for the work of Bags of Taste 

● Flexible and able to attend networking events/events occasionally out of work hours as part of the role.

Desirable

● A relevant professional qualification eg Institute of Fundraising Certificate or Diploma in Fundraising or sales or marketing

● Good understanding of CANVA and WordPress

● Good understanding and knowledge of food insecurity and health issues

Why join Bags of Taste?

● You’ll be part of a small, ambitious organisation with a big vision and a strong sense of purpose. The issues around health inequalities and poor diets and the need for solutions are critical.

● This is a hugely flexible role in a supportive organisation.

About Bags of Taste

The work of Bags of Taste and the issues that we tackle are highly topical and relevant so there is a lot of opportunity and scope to raise funds from companies and the community. Our vision that everyone should be able to access and cook good food has never been more important. 

We address dietary related health inequalities and food insecurity - both these issues have been exacerbated by the current cost of living crisis and public health challenges. There is recognition now that food banks are not a sustainable solution and Bags of Taste works across a number of high need communities enabling people to be happier, healthier and more resilient.

We have created an exciting new position in our UK team for an ambitious and confident relationship fundraiser to contribute to ambitious fundraising targets and enable Human Practice Foundation’s (HPF) impactful education programmes.  Working closely with the UK Country Manager, the position will build on existing relationships with individuals who make significant personal donations, aiming to grow their contributions, as well as making approaches to new prospects, through compelling, donor-centred approaches and excellent stewardship. 

We are seeking a motivated, creative and confident individual, who thrives on getting out and about and meeting with supporters and can work proactively within a small team.You will have experience of securing gifts from high net-worth individuals making gifts privately or through family trusts, donor advised funds and corporations.

We welcome applicants from within and outside the charity sector. 

About the Human Practice Foundation

Founded in 2014 in Denmark, the Human Practice Foundation works in some of the most marginalised regions in Nepal and Kenya, where poverty and lack of opportunity keep children from reaching their potential. Our goal is simple but powerful: to empower children through education, so they can shape a better future for themselves and their communities. We take a long-term, holistic approach to this goal. Through our Child Empowerment Model, we build and upgrade school infrastructure, train teachers, support parents in creating sustainable incomes, and help students bridge the gap between education and employment. Every project is co-designed with local communities and aligned with public authorities, ensuring it meets real needs and builds lasting ownership.

Our supporters and the communities HPF works with deserve complete transparency about donations and how funds are spent. Thanks to the support of a group of Founding Partners who cover all administrative costs, 100% of project donations go directly to our programmes.

Conditions and Benefits:  

• Salary: £24,000 - £27,000 (£40,000 - £45,000 FTE) 

• Part time (3 days/week).
• 27 days holiday (pro rata) + bank holidays

• Remote working/home-based, accessible for travel to London for meetings. Occasional travel to Copenhagen.

• Flexibility to work outside of normal ‘office’ hours for events and meetings.
• Reports to UK Country Manager. 

• Works closely with other colleagues across HPF and with committed and well-connected HPF Boards. 

KEY RESPONSIBILITIES 

Donor Identification, solicitation and management 

• Work with the UK Country Manager to grow the donor portfolio in the UK by identifying prospects, building relationships and secure gifts from high net-worth individuals and other philanthropic donors. 

• Identify and deliver unique stewardship and cultivation opportunities for donors.

• Manage a portfolio of major donors through various personalised approaches, including face-to-face meetings, phone calls, events and written and verbal communications. 

• Ensure excellent and timely response to enquiries and stewardship and acknowledgement of gifts. 

Events coordination 

• Work with the UK Country Manager to help shape and deliver events and other engagement opportunities to generate income, cultivate and steward donors. 

• Take responsibility for tailored and timely event follow-up to maximise relationships and using learnings and data from past events to develop donor engagement, referrals and gifts. 

Research, communications and administration  

• Research potential new donors and funding streams.

• Support the production of proposals, pitches, reports and general supporter communications. 

• Use Salesforce to manage the accurate recording of interactions and progression related to all donor relationships 

• Provide executive assistance to the UK Country Manager and senior stakeholders in relation to scheduling supporter meetings, drafting communications and provision of information to underpin successful supporter engagement. 

• Maintain strong knowledge and understanding of HPF’s programmes. 

• Carry out administrative activities and other duties, as required, to maximise fundraising. 

Skills, Qualifications and Experience 

• Experience developing relationships with and securing funding from high-net-worth individuals and other philanthropic donors. 

• Entrepreneurial approach to relationship management and creating new fundraising initiatives. 

• Experience in coordination and delivery of bespoke, high-quality events for influential audiences. 

• Excellent interpersonal and verbal communication skills, and a proactive networker, able to act as a spokesperson and ambassador for HPF. 

• Experience of writing inspiring, emotive, and technically fundraising communications and materials tailored to a major donor audience. 

• Exceptional organisational and time management skills to prioritise and manage own workload. 

• Results driven self-starter, able to operate independently and under pressure, whilst also able to engage meaningfully in a virtual team. 

• The ability to work collaboratively with colleagues at all levels, across multiple teams and geographies. 

• Strong IT skills, including an understanding of CRM systems. 

• Strong affinity with HPF mission, values and approach.  

Desirable: 

• Experience working in an international organisation. 

• Experience working with a fundraising board or high value committee. 

• Experience of working closely with and reporting to Boards of Trustees. 

• Experience using Salesforce, or another fundraising database.