General manager jobs in charing cross, greater london

5 days a week (together with up to 8 Saturdays in the year)

Hybrid role (working from home and at the office in Morden)

As a Development Officer, you will have the opportunity to work right across a range of Christian denominations, engaging with the community, and working with statutory bodies, local government, educational establishments, stakeholders in the local community and the night time economy as well as the voluntary sector.

We are looking for a dynamic individual with great interpersonal skills. You will be outward facing and need to be able to develop strong working relationships with people. A clear and effective communicator,you will also show a willingness to learn and grow with the role and the organisation.

The purpose of the role is to work with AT Senior Management in the development and delivery of the wide-ranging projects of AT. Being a decisive, independent thinker, possessing a strong work ethic and having the ability to work as part of a team are important elements of this role. You will also be asked to meet with existing stakeholders and initiatives, as well as exploring new opportunities to help grow and develop our reach to communities that are in need of support.

Further information about this opportunity can be found in the Job Specification.

Please click the Apply button for application details. We will not accept CVs in the absence of a completed application form.

Closing date: 30 June 2025

The postholder is required to be a Christian. The Equality Act 2010 Schedule 9, Part 1 applies to this post.

No enquiries from agencies or media sales.

SMART is hiring! We have a vacancy for a one year maternity cover contract, for a part time mental health Community Navigator. The Navigators support people with serious mental illness, with a range of issues including: housing, benefits, finance and social isolation.

We offer a friendly, collaborative, hybrid and integrated work environment in partnership with the NHS and other voluntary sector services, as well as a pension program, 28 days annual leave (pro rata for a part-time role), employee led HR processes and a competitive salary.

Ideally you will have experience of working within mental health/vulnerable adult services, working within multi-disciplinary teams, knowledge of the issues people face with housing/benefits etc and liaising with other services and professionals on service users behalf. 

The part-time role can be flexible to suit your needs, and can be worked over 3-5 days. We can discuss your preference at the interview stage. 

Application Deadline: 12th July at 23:30. PLEASE NOTE: We may interview before the closing date if we receive enough suitable applications

Feedback: Unfortunately, we are not able to give feedback to candidates not shortlisted. If you have not heard from us within a week of the closing date, please assume your application has not been shortlisted at this time.

We are looking for a committed, highly organised Head of Operations to join us and support JustMoney Movement's Executive Director and the wider team in turning our vision of a fairer, greener future into reality.

Background to the organisation and the role 

The JustMoney Movement is a Christian charity, with longstanding relationships across the Catholic, Anglican, Nonconformist and Pentecostal denominations. We have a vision of a fairer, greener future, and we believe money is integral to shaping that future. As Christians we believe our use of money should flow from our faith and values such as justice, compassion, the dignity of all, and the importance of caring for creation.

Our work is mostly online and our team work largely remotely, with some team members coming together in a shared office space in London regularly. We are a very small team, punching above our weight and seeking to have a significant impact on economic and financial system change. We are a values-led organisation putting a high store on the wellbeing of our staff, the quality of our relationships and collaborations, and the integrity of our ways of working.   

Our vision, strategy and activities 

The financial system and wider economy are harming people and planet, leading to crises in our climate and nature and to huge economic inequalities. We rebranded from ECCR to the JustMoney Movement in 2022 to reflect our aim to build a movement of people seeking a more just use of money. Our theory of change is that we need to draw together a diverse range of Christians, churches and Christian networks, as part of a broader movement, to help create political space for financial and wider economic system transformation.

Our current strategic priority is to increase the reach, depth and diversity of engagement of Christian individuals, congregations and networks in the UK with the JustMoney Movement, in order to have a meaningful impact on policy and practice for a fairer, greener future. We do this through a range of activities including: 

• Education and training on finance and economics e.g. our Money Makes Change hub, to harness churches’ large ‘financial footprint’ for social and environmental impact. 

• Communications and campaigning e.g. via our Church Action for Tax Justice campaign and on green and fair banking, channelling the churches’ grassroot scale, reach and influence to maximise public pressure. 

• High level influencing and thought leadership, convening faith leaders and organisations, to resource a credible, distinctive voice on economic transformation. 

This role: Head of Operations (part-time 14 hours a week) 

The Head of Operations will work closely with the ED and support the team in the smooth running of the organisation. 

Role Requirements 

​​The role would assist the ED in identifying and implementing operational processes to help turn the organisation’s vision into reality and measure its impact.​  This grade of role is expected to have a substantial degree of personal responsibility and autonomy, including responsibility for whole areas of work, the work of others and the allocation of resources. ​​ ​​​ ​​ 

​​​Particular areas of work include:​​ ​​​​ 

• ​​​​​​​​As part of the staff team, contribute to organisational strategic planning and action planning.​ 

• ​​​With the ED, maintain a strong governance framework for the organisation including working with the ED, trustees, and contractors to ensure a robust and well-functioning ​​Board  and the meeting of regulatory requirements such as around GDPR, risk assessment, and charity law. 

• ​Ensure effective financial management and processes, working with our finance contractors.​​ 

• ​​Ensure effective ​​HR​ support, including work with line managers on recruitment and induction, ​EDI, ​and liaising with our HR contractor to review existing and develop new policies and procedures. 

• ​​Ensure effective IT provision, ​​working​ with our ​IT ​contractors to support functioning of our IT system (Microsoft 365). 

• ​​​​​Support JustMoney Movement’s team in the delivery of their work e.g. helping organise team meetings and away days, ensuring good online filing and record keeping, effective planning tools and monitoring mechanisms, and effective procurement and replenishment of resources. ​​ 

• Support stakeholder relationships through oversight of our CRM and developing donor reporting tools. 

• Carry out discrete operational tasks e.g. arranging insurance and dealing with Companies House and Charity Commission queries as necessary.  

• Shared contact point for organisation with other team members, via info@ inbox.   

• Assist the Executive Director with ​​any other operational priorities as they arise. 

Person specification 

Essential 

• Empathy with JustMoney Movement’s vision and work. 

• Experience of operations responsibilities within a charity. 

• Exceptional organisational skills, including attention to detail and the ability to multi-task. 

• Ability to grasp operational complexity and yet communicate clearly to non-specialists. 

• A creative approach to problem solving and a strong “can-do” attitude. 

• Ability to work collaboratively within a small team, as well as working independently, largely on a remote and therefore digital basis. 

• Proficiency in Microsoft Office tools, particularly Teams, Sharepoint and Outlook. 

• An understanding of and demonstrable commitment to equal opportunities, diversity and inclusion.

• As the charity is a Christian organisation, the successful applicant will be expected to be in sympathy with the Christian faith and demonstrate a commitment to the mission, principles, values and practices of the organisation. 

Ideal 

• Experience of working in a Christian charity or church setting. 

• Experience of charity management and/or governance. 

• Experience of one aspect of operations in more depth, e.g. HR, IT or finance. 

• Familiarity with economic justice (e.g. banking, finance or tax justice) issues, especially within a Christian framework. 

Grade 3 on our salary scale: For roles involving a broad range of complex and technical tasks, carried out in a variety of contexts. There is a substantial degree of personal responsibility and autonomy. Responsibility for whole areas of work, the work of others and the allocation of resources is often required. Staff at this level are expected to input into organisational strategy, represent the organisation externally, and safeguard our culture and values. 

• Grade 3.1 expected FTE salary £36,771 pro-rated to 0.4 FTE/ 14 hours a week = £14,708.

• Remote based: this role will be based from home, with occasional travel to meetings in London or elsewhere in the UK. This role is equivalent to 2 days a week but hours can be worked flexibly through the week. 

• This role requires applicants to have the right to live and work in the UK.   

To apply, please send your CV and a cover letter outlining how you meet the person specification above, via Charity Jobs by 9am on 16 June 2025. Interviews (via Zoom) are provisionally set for 23 June 2025. 

About SPANA

SPANA is the global charity for the working animals of the world. Since our foundation in 1923, we have worked where they work, to support the welfare of working animals, including horses, donkeys, mules, oxen, dogs and camels.This is an exciting time to join us, as we grow and expand our global programmatic work and team.   

About this role

SPANA’s mission is to transform the welfare of working animals in a world where animals, people and the environment are respected and thrive. 

The Head of Community Engagement, SBCC and Education holds a key leadership position in delivering our mission—ensuring our global partners implement high-quality, evidence-based programmes that foster meaningful community engagement, promote effective learning and drive lasting behaviour change. 

This role provides strategic and technical leadership across SPANA’s work in community engagement, education and Social Behaviour Change Communication (SBCC), ensuring that all interventions are contextually relevant, grounded in best practice and aligned with SPANA’s 2023–2027 strategy.  

The postholder will shape the direction of these critical programme areas, support capacity strengthening across our partner network and ensure measurable contributions to SPANA’s strategic objectives and key performance indicators

Salary, contract and location

This is a full-time (34.5 hours per week) permanent role. This role is hybrid UK based, with regular attendance (approximately 1-2 times per month) in our London office. The salary for this role is approximately £55,000-£60,000, dependent on expereiunce. SPANA is also pleased to offer employees benefits including a generous company pension scheme and health care cash plan. 

Further details and how to apply

Please review the job description for full details. To apply, please email a CV and cover letter outlining how your skills and experience meet the requirements of the role. Applicants must have the current right to work in the UK.

Applications will be reviewed on a rolling deadline until the role is filled. 

Membership & Engagement Officer 

Salary: £31,716 per annum to £33,322 per annum (plus up to £4,677 regional weighting allowance) – based on scale point 24 – 26 on AUK’s pay scale 

Location: Predominantly Home-based with a need to work from the London office on an ad-hoc basis. 

Hours: Permanent / Full Time (Mon-Fri) – 35 hours per week.

Interview: w/c 30th June 2025 

Benefits include: 20 days annual leave (increasing annual to a maximum of 25 days), 3 days Christmas/New Year leave, home working allowance 

About Us: 

AdviceUK is a small, growing charity working to improve the lives of people in need of advice through the support it gives to its members. 

We currently have over 700 members, who have supported 1.7m people with free advice on a diverse range of issues including debt, benefits, housing and immigration problems. 

This is an exciting time to join us, in 2024 we launched our new 3 year strategy to develop our services to members and increase organisation capacity. 

As part of our continued growth, we are seeking a Membership & Engagement Officer to join our team. 

Key responsibilities include: 

• Working directly with members to understand and respond to their needs, helping them improve service quality, sustainability, and impact.   

• Supporting the Membership and Services team to respond effectively and efficiently to member queries 

• Support the recruitment and retention of members 

• Analyse member trends and use this information to support the development of engagement strategies 

• Collaborate with partners to deliver high quality services 

• Manage and moderate online events and member communities 

• Supporting Membership with membership renewals. 

We are looking for an experienced Officer with the following attributes and experience: 

• Experience of working in a service that gives social welfare advice OR experience of working in a VCS infrastructure organisation or multi-agency network.  

• Understanding of the advice sector and pressures on services.

• Experience working in a support, membership, or advice network environment.  

• Organising events and forums (both virtual and in-person).  

• Engaging and supporting organisations or individuals in a professional context.  

• Collaborating with external partners and service providers 

Posted on: 06 June 2025 

Closing Date:  23rd June 2025 

Be a part of a collective and supportive team by joining the London District.

Our Faith Rooted Community Organiser (FRCO) will help support existing churches and new Christian communities (NPNPs) across London, to make connections as part of their discipleship and core mission to be growing, inclusive, evangelistic and justice-seeking.

This is an exciting role working with our circuits, pioneers and local leaders to seed and ‘normalise’ an organising culture in London. We value independent thinkers, working on your own initiative, but also those who can work collaboratively with a team, to share, grow and develop ideas dynamically with others.

Why work with us?
A brilliant central office in Westminster, ability to work remotely, great (supportive) colleagues, flexible working, learning and development opportunities, pay, pensions and generous down time, committed to equality diversity and inclusion, and, did we mention the great colleagues?

Take a look at the job description. If this is for you, complete an application form, or give us a shout with any questions about the role.

We're also recruiting a New Places for New People (NPNP) District Lead to work alongside this role. Check out that role on Charity Jobs too.

1 x Part time, 26 hours per week

Fixed Term contract until Dec 2026

£43,197 per annum (£58,150 FTE)

Home based role and living within the relevant region or close enough proximity to be able to travel and meet the requirements of this role’ (subject to meeting homeworking assessment requirements, which includes a minimum broadband speed of 18Mbps). 

In this key role you will be responsible for assisting the Senior Negotiating Officer to manage and support our stewards, safety and equality representative networks across West Midlands and part of Cheshire, advising them in providing individual and collective industrial relations support to members, working both in and outside of the NHS. You will also be expected to spend approximately 25% of your time, managing cases from across the UK, but predominantly from nearby regions.

The postholder will work in collaboration with other health trade unions across the region.

You will work with the CSP regional team to recruit and organise members, influence on local workforce issues and promote physiotherapy.

You will provide representation for members at disciplinary hearings, grievances and disputes with employers, and provide general advice and information to representatives and members on issues such as pay, terms and conditions, and employment legislation.

With significant trade union experience at a senior level, and an understanding of NHS structures and government policy on health, you will have excellent communication, negotiation, training and presentational skills, combined with a strong collaborative approach and a thorough understanding of, and commitment to, equality and diversity principles and the ability to put them into practice.

For an informal discussion about the role, please contact Jim Fahie, Assistant Director of Employment Relations and Union Services at Head Office.

Why work for the Chartered Society of Physiotherapy?

The Chartered Society of Physiotherapy (CSP) is the professional, educational and trade union body for the UK's 65,000 chartered physiotherapists, physiotherapy students and support workers; and one of the largest representative bodies in healthcare.

At the CSP, our goal is to create a culture characterised by innovation, respect, encouragement, passion and teamwork. We all strive for continuous improvement and to be the best at everything we do. We aspire to work in a way that embodies our values of learning, courage, inclusive and integrity. Our shared values are part of our organisational DNA, reflecting the expectations we have of ourselves and others. They guide what we do and how we do it, to have the greatest impact for our members. Please read about the CSP's values for further information on the website.

We offer an excellent benefits package, including 27 days’ annual leave plus bank holidays, Christmas office closure between 25 December to 01 January and generous pension scheme with 12% employer contribution.

To enable our employees to balance their individual, family and work-life, we would be happy to discuss flexible working arrangements with shortlisted candidates (subject to business needs).

To apply for the role please click on the ‘Apply online’ tab below and complete the online application form. CVs will not be accepted.

Closing date: 10am, 19th June 2025

Interview date: W/c 7th July 2025, in-person at London Office

If you require any adjustments during the application stage, please email the Human Resources team at Head Office.

 
The CSP is committed to equity of opportunity, aiming to provide a working and learning environment free from discrimination. We are taking appropriate steps to create a workforce that reflects the diverse society in which we work and live in. Therefore, we particularly encourage applications from candidates under-represented in the CSP’s workforce, including those from Black, Asian and minority ethnic backgrounds, those with disabilities and LGBTQIA+ people. Please note, all candidates will be expected to actively demonstrate their commitment to Equity, Diversity, and Belonging throughout the application and interview stages. View our equity, diversity and belonging strategy on the website.

NO AGENCIES

Join our passionate and experienced fundraising team and take your first steps into a rewarding career in the charity sector.

As Fundraising Assistant, you will gain hands-on experience across a wide range of income-generating activities while developing outstanding supporter engagement skills. From processing donations to attending events alongside our celebrity ambassadors, you will play a vital role in supporting our mission.

This is a fantastic opportunity to contribute to exciting fundraising initiatives, both online and offline. You will also have the chance to support high-profile campaigns such as Mental Health Awareness Week and World Mental Health Day, while bringing your own ideas to the table.

Key Responsibilities:

• Provide day-to-day administrative support to the fundraising team

• Ensure accurate donor data entry and database management

• Assist with the planning and delivery of events and campaigns

• Support marketing and social media activity to boost awareness and engagement

• Collaborate with colleagues to enhance supporter journeys and communications

We are looking for someone who is enthusiastic, organised, keen to learn and have a "can do" attitude. If you are passionate about mental health and want to make a real difference, we would love to hear from you.

• Community Housing Assoication
• Opportunity to lead a finance function alongside the Head Of Finance

About Our Client

Founded in 2007, Phoenix Community Housing is a not-for-profit resident-led housing association based in south London. Their approach empowers tenants and leaseholders to take a central role in decision-making and they have more than 3,500 shareholding members. The Chair is a Phoenix tenant and residents form the largest group on their Board.

Phoenix Community Housing own and manage more than 7,600 homes in the Lewisham wards of Bellingham, Catford South, Downham and Grove Park. They are committed to ensuring that their residents can enjoy warm, safe and dry homes while also working with a range of partner organisations on initiatives to benefit their community.

Phoenix Community Housing also have an active development programme, focused on high quality and sustainable design, and have won a number of architectural awards. They are the largest employer in the south of Lewisham with over 270 staff.

Job Description

Job Purpose

As a Financial Controller, you will be responsible for delivering professional customer service, work collaboratively across the organisation, and contribute to the success of the corporate plan. You will actively support residents and the community, promoting a One Phoenix approach and focusing on providing excellent homes and services while upholding the organisation's values.

Financial accounting

• Oversee payments, purchase ordering, accounts payable, and ensure accurate recording of transactions in the general ledger.
• Lead the annual statutory audit, prepare statutory accounts, and coordinate with external auditors.
• Manage tax returns for Phoenix community Housing and subsidiaries (VAT, Corporation Tax) and ensure compliance.
• Approve monthly payroll with People Services, reconcile salary/pension accounts, and ensure control accounts are cleared.
• Prepare and monitor cash flow forecasts, process journals, and oversee company insurance administration

Management Accounting

• Collaborate with finance business partners to provide consolidated monthly accounts, financial statements, and cash flow reports.
• Assist the Head of Finance in finalising all financial reports for the Executive Team and Board

Reporting

• Participate in the annual budgeting process and update the business plan until Board approval is obtained.
• Assist the Head of Finance in preparing and submitting regulatory statutory returns to the Housing Regulator, Financial Conduct Authority, and Companies House.
• Regularly review and maintain the Chart of Accounts to meet the organisation's reporting needs.
• Ensure internal compliance with the delegation scheme, report emerging issues, and update the Asset and Liabilities Register.
• Lead or participate in internal audits and stay updated on accounting standards to ensure compliance with best practices.

Rent & Service Charge

• Manage the Rent and Service Charge Accountant to ensure proper accounting of rental and income transactions in compliance with regulatory standards.
• Inspire and drive team performance, ensuring development, target achievement, and value for money principles.
• Contribute proactively to residents and the wider Phoenix community Housing, fostering a collaborative environment.
• Take ownership of key performance indicators (KPIs), ensuring positive outcomes and cross-team collaboration.
• Commit to ongoing training, model professional behaviour, and adhere to Phoenix Community Housing values, policies, and regulation

The Successful Applicant

• Fully Qualified Accountant (CIMA, ACCA, ACA, ICAEW, CIPFA etc)
• Significant experience as a senior member of a finance team within the Social housing Sector
• Experience of preparing VAT under the partial exemption regime, and a VAT shelter
• A positive approach to excellent customer service, care delivery and a commitment to quality
• Can demonstrate working independently and as finance lead with board responsibilities. (Experience in a Mid sized Housing Association is preferable).

What's on Offer

We would like to offer the successful candidate:

• £73,751 per annum
• Hybrid working, with 2 days in the office
• Access to a wide range of perks and discounts
• Employee assistance program.
• Cycle to work
• Healthcare scheme

Contact
Eze Ewuzie
Quote job ref
JN-052025-6747594Z

Where specific UK qualifications are required we will take into account overseas equivalents. All third party applications will be forwarded to Michael Page.

This newly created Fundraising Lead position will play a vital role in helping to deliver Flynne's Barn's core work; secure the financial standing of the charity; and develop exciting, forward-thinking projects. 

You will be a self-starting, results-driven fundraiser who is comfortable working independently as well as collaboratively in a small team. You’ll thrive in a dynamic environment, and are motivated by the opportunities to help shape an organisation's future and make a real and positive difference to young people facing the challenges of a cancer diagnosis.

This is a fundraising role that offers both creativity and structure, relationship-building and strategic thinking — perfect for someone who loves making things happen and wants their work to really matter. This is a remote role with the need to visit Flynne’s Barn’s Lake District centre on an occasional basis. 

As an initial part time role, this will be ideally suited to a consultancy contract.

TO APPLY - Please use the Apply Now button to upload a CV and Cover Letter to the CharityJob portal by 9am UK time on 23 June 2025.

We welcome and encourage applications from people from all backgrounds, including those from minoritised groups that are underrepresented in the workplace.

Flynne’s Barn is a charity supporting young people living with cancer. We offer residential stays in the Lake District, bringing young people with a shared experience of cancer together to build community. During a stay we offer a range of outdoor and creative activities. We aim to provide the space for young visitors to relax, find friendship and to build confidence in a safe, supportive context. We also provide an online/telephone counselling service for young people and their families.

We're looking for a passionate, values-driven CEO to guide our charity into its next inspiring chapter. 

The Coalition registered as a charity in December 2023. We have spent the last 18 months developing the infrastructure of the organisation so we can meet the Charity Commission requirements. We developed a short strategic plan for a 2 year period to ensure we had all of the foundations in place to capitalise on our new charity status. This strategic plan ends in November 2025.

The CEO will set a new five-year strategy for the organisation by building on the solid foundations of the 2 year strategic plan and maximising the opportunities that charity status provides.

The CEO will have oversight across the whole organisation, often acting as the external ‘face’ of The Coalition with our stakeholders and partners. As such, they will represent us, and enable the Disabled community to have their voices heard to achieve equality and independence for Disabled people and those with long-term health conditions.  The CEO will promote the Social Model of Disability and champion accessibility across all services in Surrey.

35 hours a week: Flexibility available to structure around evening/afterschool hours and weekend sessions

Hybrid role (working from the office in Morden, home and in other locations)

We are looking for an outgoing and self-motivated individual to help drive and develop vision, mission and strategy to progress the youth work of both the Schools and College Pastors initiatives under the Ascension Trust umbrella and as lead for the Synergy Network.

The focus in this role:

• Coordinating and supporting the Schools and College Pastor initiatives and developing strategies to grow and strengthen the work of our teams and also to promote the network and collaborations with other organisations.
• Enthuse and engage with stakeholders who want to work to combat serious youth violence, including faith groups, police and public sector.
• Develop and implement a future strategy for School and College Pastors and the Synergy Network.
• Develop funding bids for future initiatives such as the prevention of serious youth violence, working with the Youth Endowment Fund, Violence Reduction Units, and developing funding streams for the School and College Pastor initiatives with appropriate funding bodies.
• Develop vision, strategy and training for growth in new and existing initiatives.
• Develop and maintain a communications strategy for the Synergy Network, including events organisation, website and social media maintenance.
• Support the Synergy Network board by organising events, maintaining the website and social media platforms.
• This is a role that allows for flexibility and creativity in approach with training and support available to grow the individual in post.

Further information about this opportunity can be found in the Job Specification.

Please click the Apply button for application details. We will not accept CVs in the absence of a completed application form.

Closing date: 30 June 2025

The postholder is required to be a Christian. The Equality Act 2010 Schedule 9, Part 1 applies to this post.

No enquiries from agencies or media sales.

Trees for Cities is the only national charity dedicated to improve lives by planting, protecting and promoting urban trees. We do this by working closely with communities, landowners, partners and funders to deliver transformational change in towns and cities across the UK and overseas. We plant trees in schools, streets, estates, parks and open spaces to create nature-rich urban woodland, hedgerows, orchards, avenues and playgrounds.

Benefitting people and the environment lies at the heart of what we do and this role comes at an exciting time for our organisation. As we enter a critical decade for environmental action, we’re looking for a strategic, ambitious, and collaborative Head of Corporate Fundraising to lead our corporate partnerships programme and secure the vital income needed to power our mission.

This is a unique opportunity to join a passionate, high-performing team at a pivotal moment. With our current strategy, The Turn of Trees (2022–25), coming to a close, and a bold new plan launching later this year, we’re scaling our efforts to drive a movement for tree equity—a future where everyone can enjoy the benefits of trees, no matter where they live. We already work with a range of leading businesses and foundations including BUPA Foundation, CBRE, and Bauer Media, and are seeking a leader who can deepen these partnerships while unlocking ambitious new opportunities.

As Head of Corporate Fundraising, you’ll help shape a bold and proactive fundraising approach, and personally drive high-value partnerships of £100,000+. You’ll combine strategic vision with hands-on leadership—crafting compelling propositions, nurturing long-term collaborations, and ensuring excellence in delivery. You’ll play a critical role in shaping our next phase of income growth, aligned closely with the wider organisational strategy and impact goals.

Trees for Cities is a fantastic place to work. We have a warm, inclusive and vibrant culture, where you will work collaboratively to witness the impact of your work to make a tangible difference in urban communities. If you’re an experienced and passionate corporate fundraiser ready to help build greener, healthier, more resilient cities—this is your moment.

Apply now and join us in growing a future where every street, every school, and every city is alive with trees and the benefit they bring.

For full details on the role and organisation, please download the Appointment Brief, where you will also find contact details of who to speak to should you have questions about the role and recruitment process and details on how to apply.

Closing Date: 29 June 2025

People Beyond Profit conversations: 2-7 July 2025

Panel Interview Dates: 14 & 17 July 2025

We are looking for a fulfilment focused Supporter Relations Assistant to join our Supporter Relations Team and provide a great customer experience for all our supporters!

This role supports the Fulfilment Coordinator in embedding and implementing fulfilment initiatives and activities within Friends of the Earth and plays a frontline role in strengthening our supporters experience and promoting our vision to a wide range of people through our channels - email, post, phone and social media.

Key Skills and Attributes: 

We are looking for an enthusiastic and committed customer service whizz who can juggle managing deadlines, ensuring supporters are thanked and resource orders are fulfilled accurately and efficiently, speaking to our brilliant supporters on the phone, moderating our social media pages, updating and maintaining supporter data in Dynamics and processing donations. You will be proactive and organised and have strong admin skills with an eye for detail and a problem-solving attitude.  

No previous experience is needed as you’ll be trained in using the Dynamics CRM and AgoraPulse platform, understanding Gift Aid, GDPR, compliant donation taking and more, and be a proactive self-starter who can hit the ground running, answering queries about climate change, the environment and protecting the natural world. 

This is the perfect role for someone looking to change their career at Friends of the Earth. Due to the varied nature of the role, no two days will be the same!

The team: 

Our friendly and passionate Supporter Relations Team is at the frontline of our commitment to create and develop positive relationships with our grassroots network and supporters of Friends of the Earth.  

Location and working pattern:

Friends of the Earth operate a 4-day-week across 30 hours. Your working pattern will be Tuesday-Friday or Monday-Thursday.

We ask that our Supporter Relations Assistants work 4 days in our office in Stockwell with the day starting by 10am with a flexible working pattern to suit your individual needs. Our core hours are 10am to 4pm.

Closing date: Wednesday 18th June 2025 (23:59) 

Hours: Full time (30 hours over 4 days)

Location: London office in Stockwell

Please note we only accept applications via the Friends of the Earth Application System.

We offer a competitive range of benefits, good work/life balance including a 4-day working week with no loss of pay, excellent learning and development opportunities and a vibrant organisational culture. 

Our staff body is currently under-representative of People of Colour, LGBTQIA+ people and people with long term conditions or impairments. We are committed to eroding these historic barriers, so as to create a movement in which people from all walks of life see themselves in, and so we particularly encourage you to apply if you belong to one of these groups or sit at multiple intersections of disadvantage. We are committed to the Disability Confident standard and will guarantee an interview to any candidates who declare a disability and who meet the essential criteria for the role.

Friends of the Earth staff who publicly represent Friends of the Earth (including all campaigners) are not allowed to also represent a political party. This is to ensure that there can be no confusion in the minds of the public about Friends of the Earth's party-political independence. Affected staff should also seek permission from the Senior Management Team if they wish to hold a non-public facing official role in a political party. If this is an issue, please do raise this with us as soon as possible.

Friends of the Earth is an international community dedicated to protecting the natural world and the wellbeing of everyone in it. We lead campaigns, provide resources and information, and drive real solutions to the environmental problems facing us all.