General manager jobs in islington, cardiff
We are a multi-award winning, creative and innovative organisation and the Creative Industries Team is as the heart of the fundraising we do. Working on critical cross-department initiatives, you will help to drive innovation across War Child’s highly ambitious and successful fundraising operations. You will work on a range of events and projects, help to identify new fundraising opportunities and develop meaningful solutions that maintain the values, creativity and entrepreneurialism of War Child UK.
We’re looking for a creative, detail oriented and highly organised team player to help plan and deliver a range of exciting projects and innovative fundraising activities. You’ll play an integral role in the Creative Industries Team and work closely with our Music and Communications teams to engage new audiences with War Child’s mission and generate sustainable income.
If you share our values and believe that children’s lives should not be torn apart by war, we want to hear from you. Below are some of the experiences and qualities we’re looking for.
· Experienced in working in a creative environment, ideally with exposure to fundraising
· Highly resilient, with the ability to work in ambiguous circumstances, managing multiple priorities
· Experience of project management, working within budget, managing your workload to meet deadlines and hit targets
· Experience using data and insight to inform decision making and product and/or process improvement
· Experienced in working as part of a team to deliver an event or activation with the ability to work calmly under pressure in a fast-paced event environment
· Able to work effectively and appropriately with Influencers and high-profile supporters
· Able to work with a variety of internal and external stakeholders, building and maintaining long-lasting, mutually beneficial relationships
· Knowledge of trends in the fundraising industry with the willingness to stay up to date on the latest developments that could create opportunities for War Child
· Experience using Salesforce or similar CRM database
· Up to date knowledge of fundraising regulation and GDPR, and its implications for fundraising policy and practice.
At War Child recognise the considerable benefits that flexible working can bring and are happy to discuss any possible flexible working options with our employees from hiring. For most roles, the following types of flexibility are usually possible: flexible hours, hybrid working and compressed hours.
Please note that on occasion, we might close a vacancy early due to a high number of applications being received. Interested candidates are encouraged to submit their application as early as possible.
No child should be a part of war. Ever.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Join an amazing charity that makes a difference for the 110,000 adults and children in the UK with a muscle-wasting condition. This is a role where you can really make a difference.
We are committed to building a diverse and inclusive organisation that reflects the communities we serve. We actively encourage applications from individuals of all backgrounds, particularly those from underrepresented groups including people from ethnic minority backgrounds, LGBTQ+ individuals, and those with lived experience of conditions we represent. We believe that diversity strengthens our work and helps us better support our beneficiaries.
We are seeking a highly motivated and organised individual to join our team as a Community Fundraising Officer to cover the North of the UK. Please note: Full Clean Driver’s Licence is essential for the role
In this role, you will be an integral member of the Events and Community Fundraising Team. You will work closely with a team of field-based colleagues providing support, ensuring the growth of income and development of long-term relationships with supporters.
Your responsibilities will include supporting the Community Fundraising team, with administration as well promoting fundraising products and campaigns, providing an inspiring supporter journey to our fundraisers, and handling and reporting on data.
You will have the opportunity to learn community fundraising skills, multi-channel marketing and supporter journey techniques as well as developing strong admin processes which support the growth of income across the team.
In this role, you will need to be self-motivated and adaptable to the needs of a fast-moving team and workload. Autonomy and creativity will be vital. As the face of the charity, building strong relationships with colleagues and supporters will be essential, as you collaborate with different teams and stakeholders.
You will be responsible for providing a fulfilling and memorable experience to valued supporters. Travel within the region will be required to meet with our supporters, the wider team and assist at events throughout the year (this may include some evenings and weekends).
Main tasks and responsibilities
1. Fundraising Support
· Check current platforms to collate daily registrations and assign to appropriate region
· Manage Facebook donation report through GivePanel
· Monitor Community Fundraising email inbox, contact supporters and fulfil fundraising pack requests
· Assist with the regional running portfolio and steward runners
· Answer and respond to enquiries on the fundraising hotline
· Assist the community fundraising team with admin, marketing, and stewardship
· Manage our offline fundraising materials through our fulfilment partner, ordering replacement materials when needed
· Contribute content for regional social media
· Ensure all fundraising activities operate within best practice, regulatory guidelines and comply with health and safety requirements
· Act as a champion for fundraising compliance across the organisation, including ensuring adherence to the Fundraising Regulator’s Code of Fundraising Practice, the General Data Protection Act and other relevant legislative requirements.
About us:
Muscular Dystrophy UK is the charity bringing individuals, families and professionals together to fight muscle-wasting conditions. We bring together more than 60 rare and very rare progressive muscle-weakening and wasting conditions, affecting around 110,000 children and adults in the UK.
We share expert advice and support to live well now; fund groundbreaking research to understand the different conditions better and lead us to new treatments; work with the NHS towards universal access to specialist health; and together, campaign for people’s rights, better understanding, accessibility, and access to treatments.
Benefits:
We appreciate the range of skills and experience our staff have to offer. In return for your enthusiasm and commitment we commit to actively developing and supporting you. We also offer a range of benefits including pension, life assurance, cycle scheme, health cash plan, financial wellbeing and an employee assistance programme.
Location: Remote with travel across the North of the UK
Closing date: Sunday 24 August
NB: Please note that we are interviewing on a rolling basis and may close the advert earlier than the stated deadline if we successfully fill the role..
Please download the job description to see full role responsibilities
We connect a community of more than 110,000 people living with one of over 60 muscle wasting and weakening conditions and people around them.




The client requests no contact from agencies or media sales.
Join Clore Social Leadership as a pivotal member of our team dedicated to advancing justice, equity, diversity and inclusion.
Introduction
Clore Social Leadership is one of the UK’s most respected leadership development providers for social purpose and non-profit leaders. Through skills and development programmes, we support and invest in social leaders, enabling them to build the capabilities, confidence and resilience to transform their organisations, communities and the world around them.
Since 2010, we have supported over 5,000 individuals from nearly 3,800 social purpose organisations. Through our transformative skills and development programmes, we empower individuals from local grassroots initiatives to global organisations to become agents of change. In partnership, we have developed leadership programmes for people with lived and/or learned experience of racial inequalities, youth services, immigration systems, criminal justice systems, social immobility, homelessness, gender inequalities, health inequalities and climate change.
We aim to create a more equitable and inclusive society where individuals from all backgrounds have equal opportunities to lead, participate, and contribute to positive social change. The year ahead is particularly exciting as we aim to revive our strategic direction, deepen our partnerships, and build new opportunities for learning, collaboration and long-term impact.
Clore Social Leadership is partnering with Prospectus, a specialist recruitment consultancy, to recruit for this vacancy. As a specialist Recruitment Practice Prospectus are committed to building inclusive and diverse organisations, and welcome applications from all sections of the community. Prospectus invest in your journey as a candidate and are committed to supporting you in your application.
The Role
We are seeking an experienced and proactive Head of Finance & Operations to take ownership of all internal operations that ensure the organisation’s effectiveness, accountability, compliance, and resilience. This is a people- and process-focused role for someone who thrives on structure and order while keeping equity, diversity, inclusion and accessibility at the heart of how things are done.
You will be a champion of systems, a confident financial lead, and a culture-first manager who ensures our internal structures serve our people, values and mission. You will not need to implement everything yourself, but will ensure our operational environment is fit for purpose, collaborative, inclusive and ready for scale.
Key Responsibilities
Financial Management
- Lead the financial function with strategic oversight, supported by an external accountant.
- Manage the annual audit process, acting as the lead contact for external auditors and ensuring timely preparation, accuracy, and compliance.
- Provide high-quality financial modelling, forecasts, and budget support to the wider team.
- Produce timely reports and strategic recommendations to the CEO and Board.
- Support SLT with business modelling and income planning.
- Ensure financial processes are understood and used across the team.
- Oversee payroll, bookkeeping and liaison with accountants and auditors.
People and Culture
- Lead internal culture work, embedding equity, inclusion and belonging at every level.
- Ensure team meetings, benefits, training and internal communications are coordinated and supportive.
- Work with HR legal advisors to ensure best practice policies and processes.
- Oversee recruitment, onboarding and staff support in line with our values and commitments.
Governance and Compliance
- Act as the main contact for the Board and subcommittees, particularly Audit & Risk.
- Ensure compliance with Charity Commission, Companies House, GDPR and relevant legislation.
- Maintain governance documents and ensure timely updates and implementation.
- Embed an organisational approach to risk that is equitable, accessible and transparent.
- Act as the organisation’s Data Controller, ensuring appropriate policies and practices are in place to prioritise data safety and security. Work with external legal and data protection advisors to stay compliant with legislation and best practice.
Operations and Systems
- Be the internal champion of systems and processes, ensuring they are streamlined, understood and appropriately used by the team.
- Work with external experts and advisors to implement or refine systems as required.
- Oversee IT, digital infrastructure and tools for hybrid/remote working.
- Ensure all internal processes are designed with EDI and accessibility in mind.
- Lead continuous improvements that balance rigour with inclusion.
External Relationships
- Manage key suppliers and advisors (accountants, HR, IT, legal, payroll) to ensure value, clarity and accountability.
- Ensure external services align with our internal culture and mission.
Person Specification
This is an ideal role for someone who loves enabling people to do their best work by ensuring robust, fair, and future-ready structures are in place.
Essential
- Significant experience in operational and financial management.
- A recognised accounting qualification (ACCA, ACA, CIMA or similar) or significant financial experience.
- Strong experience leading on budgets, forecasts and financial strategy.
- Experience supporting teams with business and financial modelling.
- Proven ability to improve processes and internal systems.
- Experience or interest relating to overseeing governance, risk and compliance.
- Strong project management and communication skills.
- A commitment to equity, diversity, inclusion and accessibility.
- Experience managing or overseeing cross-cutting functions (HR, IT, legal, finance).
- Ability to balance process with people – designing systems that support humans.
Desirable
- Experience in the charity, non-profit or social enterprise sector.
- Experience of hybrid or remote working.
- Knowledge of tools like Quickbooks, Salesforce, Asana.
- Experience working with trustees or boards.
- Experience supporting business development or commercial activities.
You’ll be a great fit if you are:
- Structured and proactive: you bring clarity and direction.
- EDI-driven: you care about making processes inclusive.
- Collaborative and communicative: you enjoy enabling others.
- Strategic and hands-on: you can see the big picture and execute the detail.
- Committed to collective success and social impact.
Hours and place of work
- This is a full-time role to be fulfilled over a 35-hour week, ideally within the working hours of Mon-Fri, 9:30am–5:30pm, with flexibility as required.
- This is a hybrid role with one day a week in our shared office space in London (Better Space, 127 Farringdon Road, London EC1R 3DA), the travel costs of which must be covered by the individual. We are open to discussing this arrangement further to accommodate individual needs and preferences.
- Further UK travel will be required on occasion, the costs of which would be covered by Clore Social Leadership.
Terms, pay and benefits
- This is a permanent contract.
- Salary for this role will be ca. £55,000 p/a depending on experience.
- The post holder is entitled to 25 days of annual leave, in addition to UK statutory holidays.
- The office is closed for one week during the winter festive period (25-31 December), providing an additional three days of annual leave in addition to the above allocation.
- You have the option to join our contributory pension scheme. The employer's contribution is 3% with a minimum employee contribution of 5%.
Application process
We are committed to fostering an inclusive environment. We value and respect every individual, regardless of their race, gender, age, sexual orientation, disability or background, and actively seek to eliminate bias, promote equality and provide equal opportunities for all to showcase their talents and be evaluated solely on their qualifications, skills and potential. If you are passionate about making a profound impact and thrive in a dynamic, values-driven environment, we encourage you to submit an application.
To apply please follow the application link through to the Prospectus website. You will be asked to send:
- Your CV (two pages max.), including relevant work experience.
- A two-page supporting statement, which addresses your suitability for and interest in the role.
If you have any questions prior to application or would like further information, please contact Steve Fraser at Prospectus (email available via the Prospectus website). Prospectus and Clore Social Leadership are committed to a policy of equality and diversity. We are committed to offering reasonable adjustments throughout the recruitment process and beyond. Please do not hesitate to discuss this with us.
Key dates (flexibility can be offered)
- Applications close: Sunday 31 August
- First round interviews (online): Tuesday 9 / Wednesday 10 September
- Final interviews (in person): Monday 15 / Tuesday 16 September
Travel expenses for in-person interviews will be reimbursed on submission of valid receipts.
Registered charity number: 1136727
The client requests no contact from agencies or media sales.
Who we are:
Muslim Aid is a UK faith-based international development organisation that provides support to communities around the world affected by disasters, conflict, or endemic poverty without regard to their social, religious, or ethnic background.
Established in 1985, Muslim Aid has facilitated the engagement of the British Muslim and non-Muslim community in support of its work in a variety of ways. Over the years, its humanitarian work has included responses to major crises around the world including, famine in East Africa, earthquakes and flooding in Pakistan and Bangladesh as well as conflicts in Syria and Yemen.
We place strong emphasis on long-term development projects that build the capacity of local people to help themselves. In addition to the 5 country offices worldwide we also work with multiple partner offices focusing on sustainable Development Programmes and providing humanitarian relief during times of crisis.
Summary of the role:
The Director of Income Generation & Marketing will lead the design and delivery of an ambitious, innovative, and sustainable income generation and marketing strategy. This role is responsible for significantly growing Muslim Aid’s financial resources, enhancing its brand presence in the UK and internationally, and expanding its footprint in new and emerging economic markets, ensuring all activity is firmly aligned to Muslim Aid’s mission and values.
The Director will drive high impact fundraising initiatives across multiple channels, working closely with Country Directors, global teams, and other SLT colleagues to unlock new funding opportunities, diversity income streams and maximise donor engagement. They will cultivate strategic partnerships with corporate, institutional, and philanthropic stakeholders, while ensuring the highest standards of compliance, governance, and ethical fundraising practice.
This is a result driven leadership role, accountable for delivering measurable income growth, strengthening market positioning, building and developing a high performing team, and ensuring Muslim Aid’s brand and fundraising activities are aligned with organisational priorities and global impact goals.
About the Role:
- Lead the development and delivery of a bold, multi-channel income generation strategy planning philanthropy, digital, institutional, corporate, and brand led campaigns that drives ambitious, measurable growth and long-term sustainability.
- Provide strategic oversight of all fundraising activities, ensuring quality, compliance, and consistency with global standards, organisational policies, and ethical fundraising practices.
- Lead the design and delivery of innovative, results-driven fundraising campaigns across public, major donors, institutional, corporate, volunteer, and digital channels, ensuring measurable growth and strong return on investment.
- Provide strategic leadership in cultivating, creating, and establishing high-value relationships with individuals, foundations, corporates, and institutions, ensuring alignment with Muslim Aid’s values and long-term organisational priorities.
- Provide strategic leadership to the Income Generation & Marketing team, building a high performing, motivated, and accountable workforce.
- Lead the development and management of multiple departmental budgets, including financial planning, resource allocation, forecasting, invoicing, and payment processing, ensuring optimal use of funds aligned with organisational financial goals.
About You:
To be successful in this role, you will need:
- Degree or higher in Business Administration, Marketing, Fundraising, or a related field.
- Extensive senior level experience leading fundraising and income generation in a nonprofit or international development context.
- Proven track record of designing and delivering multi-channel fundraising strategies that drive significant income growth.
- Deep knowledge of institutional fundraising, major donor, corporate partnerships, digital fundraising, and philanthropic sectors.
- Exceptional leadership skills, with ability to inspire, develop, and manage high-performing teams.
- Outstanding communication, negotiation, and influencing skills across diverse stakeholders and cultures.
Why you should apply:
Join Muslim Aid as the Director of Income Generation & Marketing and play a pivotal role in shaping the future of our fundraising and brand presence on a global scale. This is a unique opportunity to design and deliver an ambitious strategy that will drive sustainable income growth, diversify revenue streams, and expand Muslim Aid’s reach into new and emerging markets. You’ll lead innovative fundraising initiatives across multiple channels, build high-value partnerships with corporate, institutional, and philanthropic stakeholders, and ensure our marketing activities elevate Muslim Aid’s visibility and impact. If you’re ready to deliver measurable results, expand global opportunities, and help secure the resources needed to transform lives and communities in need, apply now to be at the forefront of our mission.
Benefits you will enjoy working for us:
- 25 days annual leave + 4 Privilege days
- Hybrid working
- Paid time off for medical appointments
- 2 hours lunch break on Fridays
- Time off in Lieu (TOIL)
- Pension Scheme
How to apply:
To apply please submit your cover letter (no more than 1 page) and CV.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Do you want to shape the future of a global scientific community tackling the world’s biggest health challenges? Join us in strengthening our community and ensuring our members feel informed, connected, and valued. We’re looking for a proactive Membership and Grants Officer to lead the operational delivery of our membership journey and grants programmes — supporting a vibrant network of researchers, educators, clinicians and more. In this key role, you will deliver exceptional service, strengthen relationships, and share data-informed insights that drive change.
Your role will include:
- Managing membership processes (applications, renewals, enquiries)
- Strengthening how we use our CRM (Microsoft Dynamics) to support insight and engagement
- Leading monthly and annual reporting to identify trends and improve experience
- Overseeing grant schemes from application to post-award
- Contributing to engagement projects aiming to support membership growth and retention
About you:
- Excellent organisational and communication skills
- Experience using CRMs for reporting and record management
- Strong attention to detail, with the ability to work independently and manage multiple priorities
- A proactive mindset and confidence working with internal and external stakeholders
- Experience in a membership organisation or managing small grants (desirable)
Why join us?
As part of a small, collaborative team, you will have the opportunity to take ownership of key processes, and develop your skills in a supportive environment. You will be able to take advantage of flexible hybrid working (2 days in our London office), and excellent benefits, including private medical insurance and enhanced pension contributions.
How to apply
To apply, please send your CV and a covering letter outlining how your experience aligns with the role.
PLEASE DO NOT APPLY IF YOU DO NOT HAVE THE RIGHT TO WORK IN THE UK. We do not offer sponsorships.
Closing date:
The closing date for applications is 22 August however we reserve the right to conduct interviews as suitable candidates apply, and to close this advert at any time once sufficient applications have been received.
Position: Senior Individual Giving Officer (Digital Acquisition)
Hours: Full-time, 35 hours a week – Part Time considered
Contract: Fixed Term - 8 Months Contract
Location: Office-based in London with flexibility to work remotely
Salary: Starting from £33,044 per annum (Pro rata for part-time) plus excellent benefits
Salary Band and Job Family: Band 2, Charity
you’ll start at our entry point salary of £33,044 per annum, increasing to £35,109 after 6 months service and satisfactory performance and to £37,174 after a further 6 months.
About us
We make sure people living with MS are at the centre of everything we do. And it’s this commitment that unites us across the UK.
Our strategy is based on what people affected by MS have told us is important to them. It gives us a clear and determined focus.
Our work is based on the hopes and aspirations of our MS community. Together we campaign at all levels, fund ground-breaking research and provide award winning support and information.
Our people are our greatest asset and the key to our success. We offer a vibrant, progressive working environment where you'll be able to make a difference.
About this job
Are you an experienced digital fundraiser or marketer looking for a short-term opportunity to make a big impact? Do you thrive on creating campaigns that bring in new supporters and grow income?
We’re looking for a proactive and creative Senior Individual Giving Officer (Digital Acquisition) to join our friendly and ambitious fundraising team at the MS Society on an 8 month fixed-term contract. This is a fantastic opportunity to lead a key area of work and help shape the future of our digital fundraising.
Your main focus will be acquiring new supporters through digital channels — planning and delivering high-performing campaigns across paid social, PPC, email and more. You’ll also lead on developing and testing new digital fundraising products that inspire one-off and regular giving.
You might be working in digital fundraising, marketing, or performance-based acquisition. You’ll have experience running digital campaigns, analysing results, and using insight to drive improvements. You’ll also be a creative thinker who’s excited to try new approaches and help us grow.
This is a hands-on role that will also help influence strategy. You’ll work within the Individual Giving and Legacies team, but work closely with colleagues across Brand, Content, Digital and Data, and with external partners and agencies. You’ll have the chance to bring your expertise, energy and ideas to a role where your work will be seen, valued and make a real difference.
Whether you're looking for your next interim role, returning from a break, or simply seeking a rewarding short-term challenge, we’d love to hear from you.
We’re committed to equality, diversity and inclusion, and welcome applications from people of all backgrounds and experiences.
Please note: this is a fixed term contract for 8 months.
Applications for part time between 21-24 hours will be considered, if applying for part time with state this within your cover letter. Please note stated salary will be pro rata if appointed at part time.
Closing date for applications: 9:00 on Friday 29th August 2025
Interested?
PLEASE PRESS THE 'HOW TO APPLY' BUTTON FOR MORE INFORMATION.
Equal Opportunities
We particularly welcome applications from people with disabilities and or from ethnic minority backgrounds.
We’d be grateful if you downloaded and completed the equality and diversity monitoring form and submit it with your application.
Disability Confident Employer
We’re a Disability Confident Employer and we’re committed to promoting equality and diversity.
You can ask for reasonable adjustments as part of both our recruitment and new starter on-boarding processes.
If you need any help or adjustments to apply for this role, please contact us. You can also ask for the application materials to be sent to you in a different format. Such as for them to be sent to you by email or in a larger word format.
More about our employee benefits:
We have a wide range of employee benefits including (but not limited to):
Encouraging work life balance
- 38 days paid annual leave (including bank holidays), pro-rata for part-time
- More annual leave entitlement, based on length of employment
- Smart working options (with the opportunity to work remotely and find a smart working pattern that suits both you and us)
- Flexible working options
Caring for you and your family
- Generous sick pay entitlement
- More sick pay entitlement, based on length of employment
- Opportunity to buy and sell annual leave in each calendar year
- Free access to a GP virtually 24 hours a day/7 days a week allowing you unlimited advice, reassurance and where appropriate diagnosis
- Enhanced leave for new parents
- Free access to a confidential 24 hours a day/7 days a week helpline service for both you and your family with a specialist range of support and information
- Special leave options (such as up to 5 days paid leave for domestic or personal emergencies a year)
- 10 days paid disability leave a year, pro-rata for part-time
- 10 days paid carers’ leave a year, pro-rata for part-time
- Cycle to work scheme
- Death in service scheme
- New family-friendly benefits, including paid leave:
- In the event of miscarriage or still birth
- To support fertility treatments
- For antenatal appointments for both parents
Thinking about your finances
- Enhanced salary sacrifice pension scheme
- Discounted season ticket loan and interest-free emergency loans
- Give as you earn to support other charities of your choice before tax
- New employee portal including lifestyle savings vouchers and personal wellbeing
Enriching your life at work
- Personalised development plans with a wide range of training courses and opportunities to source additional training options with your line manager
- Yearly internal apprenticeship opportunities
- New, modern offices that embrace working together both in-person and remotely
- Various opportunities to influence how we internally operate (including surveys, and focus and committee groups)
- Active and supportive internal employee networking groups for collaboration and peer support
- 2 days paid leave a year for volunteering for MS Society activities during normal working hours (such as fundraising events, or campaigning in the local community)
- 2 days paid leave a year for volunteering with other charities during normal
Safeguarding
We’re committed to safeguarding and promoting the welfare of everyone who uses our services and we come into contact with.
This is regardless of Gender, Race, Disability, Sexual orientation, Religion or belief, Pregnancy, Gender reassignment.
We recognise our particular responsibility to make sure vulnerable adults and children are protected.
We have measures in place to protect everyone we come into contact with from abuse and maltreatment of all kinds.
Your right to work in the UK
You must have the right to work in the UK to work in paid employment with us. You’ll need to share documents showing you’re eligible to work in the UK if we offer you employment.
You can find the UK visas and permits granting you the right to work in the UK on the UK Government website. We currently don’t have a Sponsor Licence agreement with the Home Office and aren’t able to support you with your visa applications.
No agencies please.
To fund world-leading research, share the latest information and campaign for everyone's rights. Together we are a community. Together we can stop MS
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Join us as a HR Business Partner and play a pivotal role in driving business success, enhancing the colleague experience, and shaping the future of our organisation through strategic HR leadership.
⌚ Hours: 35 hours, Monday to Friday
Contract type: Permanent, Hybrid
Salary: £42,213.23 - £51,078.01 (dependant on location and experience)
What is a HR Business Partner?
As a HR Business Partner, you will serve as a partner to the organisation's leadership and provide comprehensive HR support to drive business objectives, enhance our colleague experience and continually evolve our organisational effectiveness. You will collaborate with various stakeholders within your specific locations responsibilities, including our senior leadership, centre management, to develop and implement HR strategies, policies, and programs aligned with the company's goals and values.
A large part of the role will be based around managing employee relations with your key stakeholders. You will be expected to provide a first-class Employee Relations service to line managers and colleagues that embodies our company values and minimises impact to the day to day running of the company whilst being compliant with UK legislation and company policy.
As the HR Business Partner, you will contribute to the effectiveness of HR service delivery and will be an active participant and role model within the HR Team and wider organisation.
The HR function is responsible for ensuring the appropriate, sustainable, organisational structure is in place for MSI Reproductive Choices UK to achieve its mission, goals and objectives. As custodians of the values and culture of the organisation, the HR team are responsible for the employment policies, procedures, practices and systems that govern the full colleague life cycle.
About You
You will be CIPD (ideally level 7 qualified) or have relevant HR experience. Reporting to the UK HR Manager, you will be working within the HR department, working closely with other members of the HR team and Operational teams within the regions.
To excel in this exciting opportunity, you'll need to bring:
✔️ HR Experience & Employment Law: Strong background in HR with knowledge and application of employment law.
✔️ Employee Relations: Experience with managing and ability to demonstrate handling a number of ER matters consecutively including absence management, disciplinary actions, grievances, performance issues, and organisational changes.
✔️ Communication & IT Skills: Excellent written and verbal communication; proficient in IT and HR systems.
✔️ Self-Management & Discretion: Ability to plan, prioritise, make decisions independently, and handle confidential matters with discretion.
If you're ready to showcase your skills in a role where you can truly make an impact, then we invite you to join our team. Apply now and let's shape the future of HR together!
What we can offer you:
- Financial: Competitive salary with opportunities for progression, up to 5% employer pension contribution, expenses are reimbursed quickly, within just 10 days
- Work-Life Balance: Alongside 25 days annual leave, enjoy a Birthday Bonus with an additional day of annual leave dedicated to celebrating your birthday and family-friendly policies
- Reward: Long service rewards and perks and discounts on over 4000 retail and hospitality outlets through Blue Light card
- Health and Wellness: Access to Employee Assistance Programme and Doctor Line through Westfield Health – 24/7 access to a GP over the phone who can prescribe
- Career Development: Paid training and development, opportunities for accredited apprenticeship programs, and potential for career progression.
In addition to the perks outlined above, there are many more benefits alongside what is written above for you to enjoy. Find out more during your interview!
We have been providing NHS-funded and private abortion and vasectomy care through our network of local clinics across England for over 40 years.





Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Working pattern: 21 hours 45 minutes per week, hours worked between 8am-6pm Mon-Fri. There's scope to adapt the working pattern to suit you but some hours must be worked on a Friday to ensure there's sufficient cover in place within the team.
The role: We’re looking for an exceptionally organised, superstar administrator to provide admin support across the charity, with a particular focus on operational, recruitment and HR admin. It’s a varied role in which you’ll interact with everyone involved in the charity, from the CEO to potential job candidates.
We’re looking for someone who will get stuck in and enjoy making a real difference by improving processes as they go along. This role has come about to provide additional resource as the operations manager heads away on maternity leave.
About Brake: Brake is a renowned and respected road safety charity with a 30-year history dedicated to supporting people affected by road crashes and advocating for safer streets.
Why this role is important: Every 20 minutes, someone is killed or seriously injured on UK roads. For families affected, the emotional and practical challenges are immense. Brake provides trauma-informed care to individuals and families suffering from the sudden bereavement or life-altering injury of a loved one and campaigns tirelessly for positive change to prevent future collisions and save lives. This isn’t your average admin role because your impressive organisational skills will have a direct impact on making all teams within the charity run more efficiently, ultimately enabling the charity to achieve more.
What we offer:
- A generous 35 days of annual leave (including bank holidays and mandatory 3-day end of year shutdown) pro-rata for part-time
- Birthday day off (which you can take when you choose)
- Flexible working
- Enhanced sick pay and compassionate leave
- Death in service benefit
- Pension
- Employee Assistance Programme
- A rewarding role with purpose
- Be part of a skilled, friendly team with an engaged Board of Trustees
Who we're looking for
You will be a highly organised and capable admin whizz, with experience working in a UK charity. You will bring strong IT skills and an aptitude for picking up new systems, combined with excellent people skills as you’ll be speaking to potential job candidates and acting as an ambassador for the charity.
Essential Requirements:
- Must be based in the UK.
- At least 2 years of administrative experience.
- Experience working in the UK charity sector.
- Excellent organisational skills with the ability to prioritise a varied workload, working both proactively and reactively when required.
- Meticulous attention to detail and collaborative approach.
- Confidence and competence in utilising modern office, communications and IT skills in the Microsoft Office Suite.
- Works with discretion and complete integrity when handling sensitive information.
- Self-motivated to work remotely.
- Has strong interpersonal skills. Establishes straightforward and positive relationships with people and is a team player.
Desirable skills or experience:
- Proficiency with Donorfy CRM, Slack, Sharepoint sites and Monday dot com (training will be provided if not)
- Previous exposure to recruitment.
- Experience preparing accurate HR documentation.
- Good knowledge of GDPR compliance and data protection best practice.
Equality, Diversity & Inclusion: Brake is passionate about creating an inclusive workplace that values diversity. We’re committed to supporting employees to achieve a good work/life balance and flexible around caring commitments. We welcome your application whatever your background or situation. We particularly welcome applications from those who are part of the global majority, the LGBTQIA+ community or disabled. We are proud to be a disability confident employer. We don’t want you to ‘fit’ our culture, we want you to enrich it. So, if you have a passion for making a difference and share in our vision for a world where no one is killed on our roads, we would love to hear from you.
Apply now: If you're up for a new challenge and have the skills, apply now by sending your CV and cover letter. We encourage cover letters in alternative formats such as videos or presentations, these can be sent directly through to our recruitment inbox.
Not for traffic offenders: Due to the nature of our work we can't accept applications from traffic offenders. Candidates will be asked to disclose whether they have any unspent points on their licence at screening/interview.
Questions? If you would like to discuss the role further, please get in touch, we'd love to chat.
We work to stop road deaths and injuries, support people affected by road crashes and campaign for safe and healthy mobility for all.


The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Young Carers Sessional Worker
Do you enjoy working with young people? Are you interested in supporting Young Carers by delivering engaging activities that promote wellbeing, reduce isolation and give them a break from their caring responsibilities?
Then this job is for you!
Job Title: Young Carers Sessional Worker
Location: London, Wandsworth – Wandsworth Carers’ Centre (office-based and community/outreach)
Contract Type: Sessional / Zero Hours Contract
Salary: £15 per hour
DBS Check: Enhanced required
We are seeking a flexible, reliable, and enthusiastic Sessional Worker to support the delivery of services for Young Carers aged 5–16. The role involves two key parts. The first is helping to deliver engaging, age-appropriate activities that promote wellbeing, reduce isolation, and give Young Carers a break from their responsibilities. The second is supporting with outreach to local schools, colleges, community settings and professionals to identify and engage Young Carers.
About The Role:
You will work across two key age groups, 5–11 and 12–16, delivering and supervising activities, supporting events and trips, and providing behavioural management where needed. You will deliver awareness training sessions, run stalls and aim to identify and engage Young Carers in the community. You will also help ensure young Carers feel heard, included, and supported as they navigate the challenges of their caring roles. This is a sessional role, therefore hours are not guaranteed but will be offered based on project need.
Key Requirements Include:
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Experience working with children, young people, or vulnerable groups
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Ability to communicate sensitively and effectively with young people and their families
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Reliable, punctual, and flexible
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A strong understanding of professional boundaries and confidentiality
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Willingness to work evenings and weekends
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Commitment to equality, diversity and inclusive practice
About Wandsworth Carers’ Centre:
We are a busy, ambitious charity operating at the heart of the Wandsworth community since 1995, helping thousands of people across the borough in unpaid Caring roles. We give information and advice, organise respite, offer complementary therapies, deliver training, provide peer support, arrange fun events and much more. In short, we are the Carer's friend and advocate, often helping Carers through difficult times.
Wandsworth Carers’ Centre is an inclusive employer. We are committed to building a diverse organisation that represents the communities we serve and ensuring inclusion in everything we do.
Benefits of working for Wandsworth Carers’ Centre:
Friendly team and working environment, contributory company pension, ongoing training and development opportunities and an employee assistance program.
Closing date: 1st September 2025
Please note we will be interviewing candidates as suitable applications come in and therefore reserve the right to close this vacancy before the stated closing date. We encourage applications as soon as possible.
Please submit a cover letter detailing why you would like to work at Wandsworth Carers' Centre and what makes you suitable for the role.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Are you compassionate, organised, and passionate about making a difference in the lives of older people living with dementia? Join our Homeline team, an established befriending service dedicated to reducing isolation and promoting wellbeing for residents aged 60+ in the London Borough of Hammersmith & Fulham.
About the role:
As our Dementia Coordinator you’ll lead the development and coordination of dementia-focused befriending activities, working closely with volunteers, carers, and local partners. Your work will help create a supportive, connected community where people living with dementia feel valued and engaged.
What you’ll do:
- Coordinating dementia-focused befriending matches & activities.
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Recruiting, supporting and training volunteers.
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Building strong links with carers, families & local services.
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Helping create an inclusive, welcoming dementia hub.
We’re looking for someone who:
- Has experience in dementia services, the voluntary sector, and/or a strong understanding of the challenges faced by people living with dementia.
- Feels confident leading group activities and offering one-to-one support.
- Is confident delivering volunteer training and providing ongoing support.
- Brings empathy and a genuine commitment to equality, diversity and inclusion.
- Works flexibly and thrives as part of a supportive team.
Why join us?
You’ll be part of a small, caring team committed to practical, person-centred support for older people based in a charoty that has been serving the community for over 120 years. This is a unique chance to shape a growing service and improve the quality of life for people living with dementia in your community.
Please send us your current CV and include a cover letter that addresses each of the requirements as set out in the Person Specification for this role. Please ensure your CV includes two referees, one of which must be your current or most recent employer.
The client requests no contact from agencies or media sales.
Community Based/Home Working – West Midlands
Permanent, Full Time
Circa £30,000 plus competitive benefits
Do you want to make a difference?
For more than 105 years, the RAF Benevolent Fund has been supporting the RAF Family. We are a key enabler of the Royal Air Forces’ mission to look after its people during and after service. The Fund delivers strategic reinforcement of the RAF’s duty of care, and ensures that service is valued, recognised, and people are supported even when uniforms are eventually shed. We are a national charity with international reach, delivering emotional, financial and practical support wherever and whenever it is needed. In 2024, recognising increasingly challenging times, our vital services and support continued to help those in uniform, the bereaved, families and veterans in 30 other countries. In 2024 more than 64,000 people benefited from the charity’s work. It doesn’t matter how long someone served or when. If they were part of the RAF, they and their family are part of our RAF Family. We will always be here to support them when they need it most.
Join the RAF Family and play your part in making a difference.
Do you want to play a part in what we do?
People are at the heart of what we do. Together we:
· Help reduce social isolation and loneliness among veterans.
· We support ill or injured men and women to have a safe place to call home, a home that meets their specific needs.
· We fund youth services on stations to provide clubs and activities for the children of serving personnel who move every few years.
· We provide grants to help with the cost of living. But this is just a few of the ways we help.
We are seeking an individual to undertake the dual role of promoting the profile of the RAF Benevolent Funds welfare offer, whilst also carrying out welfare casework. This is a community-based position working from home but covering the West Midlands: Staffordshire, Shropshire, Warwickshire, Worcestershire, Herefordshire, Gloucestershire.
Post holders will be expected to undertake holistic assessment of need both remotely (over the telephone and online) and when required in person across their region. You will be expected to work with individuals who may have complex and sometimes challenging welfare needs, assisting them by identifying appropriate support from within both the RAF Benevolent Fund and the wider statutory and military charity sector, ensuring that support is made available to meet their need through the case working process.
The successful candidate will have experience of working in a social welfare role supporting individuals and will have strong people and relationship-building skills, as well as empathy with or understanding of issues affecting the Armed Forces community.
This is home based and the candidate must have their own vehicle for use of traveling around the region covered. Occasional travel to London will be required. The successful candidate for this role will need to be Enhanced DBS checked and prove they have the right to work in the UK.
To apply, please click on this link and send your CV, together with a cover letter detailing why you believe you are suitable for this role, providing examples of how you meet the job profile when you apply through our recruitment portal.
The closing date for applications is Wednesday 3rd September 2025, 5pm.
A copy of the Fund’s Candidate Privacy Notice can be found on our website. As an equal opportunities employer, the Royal Air Force Benevolent Fund is committed to the equal treatment of all current and prospective employees and does not condone discrimination on the basis of age, disability, sex, sexual orientation, pregnancy and maternity, race or ethnicity, religion or belief, gender identity, or marriage and civil partnership. The Fund takes safeguarding seriously, and appropriate background checks will be completed. You can find out more about our commitment to safeguarding on our website. This role requires an Enhanced DBS check. We aspire to have a diverse and inclusive workplace and strongly encourage suitably qualified applicants from a wide range of backgrounds to apply and join the Fund.
The Royal Air Force Benevolent Fund is a Registered Charity (No. 1081009).
Our vision is that everyone in our RAF Family – veterans, serving personnel and their families – gets support in their hour of need.
The client requests no contact from agencies or media sales.
JUSTICE is looking to recruit an Interim Head of Governance and Operations to join our friendly, values-led team. This is a fixed term post for 12 months (maternity cover) and provides an exciting opportunity for someone who has experience of governance and operational management.
We are looking for an individual who has an interest in the purpose of the charity (to improve the UK justice system so that it is fair and within everyone’s reach), as well as a keen interest in taking responsibility for a diverse and wide range of tasks from providing and overseeing the secretariat functions related to our governance and risk as well as leading in important cross-cutting areas such as audit, budget management and providing HR support. This role will really suit someone who enjoys working with people, is comfortable with a degree of autonomy and who thrives in a role where no two days are the same.
This role plays a central role in the workings of the organisation including with our Policy Team, our Comms Team and our Development Team. They also join Senior Management Team meetings and all Board and Committee meetings. The role currently line manages one direct report but this may be increased to two and reports into and works closely with the Chief Executive. This role also leads on the relationships with our accountants (who deliver our financial management and accounting functions) and other external contractors.
JUSTICE is a law reform and human rights organisation, working to improve processes and policies to support everyone, particularly marginalised groups, be able to seek justice or a remedy when their rights have been breached or the law has been broken. We also seek to improve the justice system as a whole, ensuring that laws are clear and consistent and that the government and other key decisionmakers are held to account.
We are a founding member of The Justice Hub, which is situated next to St Paul’s Cathedral. in London. We also have staff based in other locations including in Manchester, Sheffield and Edinburgh. As a UK wide organisation, we are keen to support team members from all over the UK and this is a role that can be fulfilled in a hybrid way. Our London base has a number of hot desks dedicated to JUSTICE and access to meeting rooms and other spaces and we work alongside other like-minded charities in the justice sector as part of the Hub.
All team members are expected to join the ‘in-person’ days in the office (roughly 5 days a year) but otherwise we encourage and support flexible working. In addition, this role requires a minimum of 5 days per month working in our London offices. Alongside flexible working conditions, every member of staff is entitled to 27 days annual leave plus an additional two days of leave to look after your wellbeing and to celebrate your birthday. We also close the office between 25 December and 1 January (inclusive), which is addition to the annual leave mentioned above. We review salaries according to inflationary changes on an annual basis, contribute 8% to your pension for the first 2yrs, rising to a 10.5% contribution thereafter and offer generous parental and dependency-related leave. As part of looking after your wellbeing, we also provide access to an Employee Assistance Programme.
The candidate pack including the Job Description for the role and details of how to apply can be found on our website.
The deadline for applications is midday on Monday 18 August 2025.
Sifting will be completed by Friday 22 August 2025.
Interviews will be held on Wednesday 10 September and Thursday 11 September. Candidates may be required to complete a test as part of the interview process.
JUSTICE is an equal opportunities employer. We encourage applications from people of all backgrounds and welcome everyone who shares our values and purpose regardless of age, gender, race, region, socio-economic background, education, sexuality, identity, disability and neurodiversity.
Due to the high number of applications we receive we are unable to provide individual feedback to applicants who are not interviewed.
Please note that we will not respond to any enquiries from recruitment agencies.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
An exciting opportunity has arisen for an HR Administrator to join a highly regarded not-for-profit organisation. This is a full-time, 12 month fixed-term maternity cover contract based in London, providing essential administrative support to the HR team to ensure the smooth running of all human resources processes and the employee lifecycle.
Key responsibilities of the role:
- Act as the first point of contact for HR and recruitment enquiries, delivering excellent customer service to staff, volunteers, and external stakeholders
- Coordinate recruitment processes, including preparing job adverts, supporting managers with documentation, liaising with candidates and agencies, managing the applicant tracking system, arranging interviews, and issuing offer letters
- Support onboarding processes by preparing contracts, arranging and delivering inductions, setting up new starters on the HR system, and issuing confirmation correspondence
- Administer employee relations and benefits processes, including managing staff changes, leavers, annual leave queries, absence monitoring, and renewals of checks and registrations
- Maintain accurate HR records and databases, run reports, update intranet pages, and ensure compliance with GDPR requirements
- Assist with the coordination of learning and development programmes, including organising training sessions and maintaining attendance records
- Support wellbeing initiatives and activities for staff
- Monitor HR and recruitment inboxes, respond to general queries, and process invoices
- Collate monthly payroll data for submission to finance and support key HR processes such as probation reviews and end-of-year activities
Ideal candidate profile:
- Previous experience in an administrative role within a busy team, ideally within HR
- Strong IT skills, including MS Office (Word, Excel, PowerPoint) and experience with HR databases
- Excellent attention to detail, organisation, and ability to prioritise effectively
- Strong interpersonal and communication skills, with the ability to work collaboratively across teams
- Proven ability to manage sensitive and confidential information with discretion
- Proactive and self-motivated, with a positive approach to work
- Experience of working in the charity or clinical sector is desirable
- Knowledge of Canva or similar design tools would be an advantage
Location: London (minimum 4 days per week in the office after induction)
Salary: £30,000 per annum
Working hours: Full-time (35 hours per week)
Contract: Fixed-term maternity cover (12 months)
This vacancy will be actively shortlisted so early applications are encouraged to avoid missing out.
Venn Group is an equal opportunities employment business and employment agency and welcomes applications from all candidates.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Benefits: NOW! Pension scheme, flexible working/TOIL opportunities, Employee Assistance Programme (EAP), 36 days holiday and additional for length of service, life assurance, eye test vouchers and training and development opportunities.
Hours: 36 hours per week, 9am – 5pm Monday to Friday
(This will include working some evenings to attend committee and Board meetings)
Location: Croydon, Surrey (some hybrid working opportunities, in line with the needs of the Charity)
Mind in Croydon (MiC) is a charity concerned with the welfare of people with mental health problems living in the London Borough of Croydon and the surrounding areas. MiC delivers Mental Health Transformation Program services alongside Croydon BME Forum, these include Croydon Health and Wellbeing Space and Mental Health Personal Independence Coordinators. Other services include Recovery Space (out of hours crisis alternative), Advocacy, Active Minds, Carers Support, Peer Support In Reach, Social Networking, Counselling.
We are seeking a strategic and detail-oriented Head of Finance and Resources to lead our financial and operational functions and play a key role in supporting the charity’s mission and long-term sustainability.
As a member of the Senior Management Team (SMT), you will oversee finance and facilities, ensuring robust financial management, compliance, and operational efficiency.
You’ll work closely with the CEO, Treasurer, and Trustee Board to deliver accurate reporting, strategic budgeting, and effective resource planning.
Key Responsibilities:
- Lead the day-to-day financial operations, including accounting, payroll, pensions, and reconciliations.
- Produce monthly management accounts and prepare annual financial statements in line with audit requirements.
- Manage the annual audit process and liaise with external auditors.
- Collaborate with the CEO and Treasurer to develop and monitor budgets and forecasts.
- Prepare donor financial reports in accordance with grant agreements and deadlines
- Oversee the Finance Officer and Facilities Manager, ensuring smooth delivery of finance and premises support.
- Attend quarterly Finance and Risk sub-committee meetings, in addition to 3 to 4 full Board meetings annually.
- Ensure compliance with financial policies, procedures, and regulatory requirements.
- Support strategic planning and contribute to organisational development through effective resource management.
We encourage applications from those with Lived Experience.
About You:
- Qualified accountant (e.g. ACA, ACCA, CIMA) with experience in charity finance.
- Proven track record in financial reporting, audit preparation, and budget management.
- Strong understanding of charity governance and financial compliance.
- Excellent communication and interpersonal skills, with the ability to present financial information clearly to non-finance stakeholders.
- Experience managing staff and working collaboratively across teams.
- Highly organised, with attention to detail and the ability to meet deadlines.
- First rate IT skills including Microsoft Office. Working knowledge of HRIS’ is preferrable (Staffology currently used).
- Self-motivated with an adaptable and flexible approach
- Good team player with a can-do attitude
For further information or to apply, please send your CV and a Covering Letter explaining:
• Why would you like to apply for this role?
• How your skills and experience relate to the competencies in the Person Specification of the job description?
• What value you can add to the service?
The client requests no contact from agencies or media sales.
Background to the role
In April 2024 we launched an ambitious five-year strategy. At the same time, in acknowledgement of the fact that if we are to deliver for older people we need to change as an organisation, we began a process of internal transformation.
Across the organisation trustees, staff and volunteers are working hard together to lead Age UK East London to become more professional, more collaborative and more sustainable. We are proud of the progress we have made; 95% of staff say they would recommend us as a place to work.
This new role along with a new Governance and Executive Support Coordinator role has been created to help us make faster progress towards achieving these transformational goals.
This appointment comes at the time of a review of our premises needs.
Job description
Job Purpose
Your role is an integral part of the central team with responsibility for procedures, systems that support the effective, efficient, and compliant managing of our premises, IT systems and some HR functions.
You will play a key role in delivering and maintaining our offices and facilities, and the IT services for the whole organisation alongside our retained IT consultants.
By providing high quality operational and administrative support you will play a critical role in ensuring the smooth operation of our organisation. You will do this by:
- Supporting the Director of Finance and Operations in delivering and maintaining effective operational function at the charity. Including but not exclusively, Health & Safety, Insurance, Premises, Facilities, Vehicle Management, IT and CRM system services.
- Improving existing office systems and identifying opportunities to develop new systems and processes to enable people to work more collaboratively, efficiently, and effectively.
- Coordinating and implementing efficient HR processes and record-keeping, including recruitment, onboarding and training of staff.
- Being the key contact for staff and volunteers for all IT and premises matters including induction and training.
- Providing management for the maintenance and smooth running of the physical premises of the workplace ensuring they are safe and equipment is available and in good order.
Key Tasks
Coordinate and implement processes that relate to our staff
- Support the coordination of recruitment, pre-employment checks, onboarding, induction and training processes for new staff.
- Maintain accurate records of staff annual leave, mandatory training, DBS renewal, appraisals, and probation reviews and liaise with staff/managers as appropriate.
- Carry out workstation assessments as needed
Premises
- Act as the first line of support for premises and facilities across all our locations.
- Maintain secure and organised premises and facilities, which ensure colleagues, volunteers and visitors are safe and experience a welcoming environment.
- Serve as the first point of contact for all health & safety matters.
- Help establish and maintain safe working practices and policies and undertake basic risk assessment
- Act as the first point of contact for equipment requests; including being responsible for issuing and returning stock, regular stock checks and ordering stock as required.
- Managing relationships with facilities and other providers such as utilities, fire safety access, and cleaning
- Support the Director of Finance and Operations in developing and implementing a new premises strategy.
- Promote environmental awareness and encourage the charity in its adoption of a greener approach, e.g. recycling, energy use, carbon footprint reduction.
- Manage the two cleaners.
IT and systems
- Act as the first point of contact for IT and other technical support to staff, trustees and volunteers within the organisation
- Manage the relationship with our IT consultants to deliver contractual SLAs and policy updates.
- Coordinate IT stock purchases and monitor asset use across the organisation.
- Work effectively and efficiently with the outsourced ICT provider, Penelope
- Implement processes that maintain effective IT security.
- Assist in the onboarding and offboarding of employees, including software licences, logins, user processes, induction and IT systems training, and internal IT communication.
- Support the Director of Finance and Operations in developing and implementing a new ICT strategy.
General
- To meet regularly with line manager for support, supervision and appraisal.
- To attend team and staff meetings, (and other meetings) as required.
- To undertake any other duties within the competence of the post holder as may be required from time to time for the continued smooth running of Age UK East London.
- To undertake all training required to fulfil the role.
- To carry out the duties of the post in accordance with Age UK’s East London’s policies and procedures including EDI, Health & Safety, Confidentiality, Complaints, GDPR, Safeguarding Vulnerable Adults and Children.
Functional Links
- The role reports to The Director of Finance and Operations
- The role line manages the two cleaners
Person Specification
Research shows that while middle class white men tend to apply for job when they meet around 60% of the criteria, women, people from the global majority, and people from other marginalised groups that encounter systematic discrimination tend to apply only when they meet all criteria.So, if you think you have what it takes, but don’t meet every single aspect of the job description, please still apply!
Experience
Essential
- Experience providing IT and facilities support to the organisation.
- Experience coordinating facilities or office management across multiple locations.
- Experience supporting basic health & safety and premises management.
- Experience coordinating recruitment or onboarding processes
Desirable
- Voluntary sector experience.
- Experience with Salesforce or similar CRMs.
- Experience with implementing or supporting new systems.
- Experience managing IT or telecoms service contracts.
Knowledge & Understanding
Essential
- Good technical skills to navigate various IT systems, highly organised, and solutions focused.
- Good understanding of health and safety compliance requirements and standards in the workplace.
- Understanding of confidentiality and data protection principles.
- Understanding of EDI and a commitment to working in an anti-racist and non-discriminatory way.
- Understanding of HR processes (recruitment, induction, probation, appraisals).
Skills/Attributes
Essential
- Confident communicator, able to liaise with third-party suppliers (e.g. IT consultants, cleaners, utility providers).
- Ability to manage multiple streams of work (HR, facilities, IT) with strong attention to detail and prioritisation skills.
- High level IT skills in Microsoft (Outlook, Word, Excel, PowerPoint).
- Understanding of IT networks/infrastructure.
- Verbal & Written Communication: Must be able to communicate clearly, professionally and tactfully with internal and external stakeholders.
- Time Management: Ability to prioritise tasks and manage multiple deadlines.
- Attention to Detail: Must be able to ensure accuracy in communication, scheduling, and documentation and take accurate minutes.
- Can demonstrate AUKEL values (accountable, kind, flexible, inclusive, collaborative) in the way the service is delivered.
- Commitment to learning and development and reflective practise.
Desirable
- Good understanding of the capabilities and potential of 365
- Advanced AI skills
Additional Requirements
- As Age UK East London works with children and vulnerable adults the post holder will be required to have a satisfactory enhanced DBS certificate. A criminal record will not necessarily, but may be, a bar to obtaining a position with the organisation.
Additional Information
- This job description is not intended to be exhaustive, but rather to clearly define the fundamental purpose, responsibilities and deliverables for the role.
- In addition to the contents of this role description, employees are expected to undertake any and all other reasonable and related tasks allocated by line management.
- Should you be successful in this role this job description will not form part of your terms and conditions.
The client requests no contact from agencies or media sales.