General manager jobs in islington, cardiff
Who we are:
Muslim Aid is a UK faith-based international development organisation that provides support to communities around the world affected by disasters, conflict, or endemic poverty without regard to their social, religious, or ethnic background.
Established in 1985, Muslim Aid has facilitated the engagement of the British Muslim and non-Muslim community in support of its work in a variety of ways. Over the years, its humanitarian work has included responses to major crises around the world including, famine in East Africa, earthquakes and flooding in Pakistan and Bangladesh as well as conflicts in Syria and Yemen.
We place strong emphasis on long-term development projects that build the capacity of local people to help themselves. In addition to the 5 country offices worldwide we also work with multiple partner offices focusing on sustainable Development Programmes and providing humanitarian relief during times of crisis.
Summary of the role:
The Director of Income Generation & Marketing will lead the design and delivery of an ambitious, innovative, and sustainable income generation and marketing strategy. This role is responsible for significantly growing Muslim Aid’s financial resources, enhancing its brand presence in the UK and internationally, and expanding its footprint in new and emerging economic markets, ensuring all activity is firmly aligned to Muslim Aid’s mission and values.
The Director will drive high impact fundraising initiatives across multiple channels, working closely with Country Directors, global teams, and other SLT colleagues to unlock new funding opportunities, diversity income streams and maximise donor engagement. They will cultivate strategic partnerships with corporate, institutional, and philanthropic stakeholders, while ensuring the highest standards of compliance, governance, and ethical fundraising practice.
This is a result driven leadership role, accountable for delivering measurable income growth, strengthening market positioning, building and developing a high performing team, and ensuring Muslim Aid’s brand and fundraising activities are aligned with organisational priorities and global impact goals.
About the Role:
- Lead the development and delivery of a bold, multi-channel income generation strategy planning philanthropy, digital, institutional, corporate, and brand led campaigns that drives ambitious, measurable growth and long-term sustainability.
- Provide strategic oversight of all fundraising activities, ensuring quality, compliance, and consistency with global standards, organisational policies, and ethical fundraising practices.
- Lead the design and delivery of innovative, results-driven fundraising campaigns across public, major donors, institutional, corporate, volunteer, and digital channels, ensuring measurable growth and strong return on investment.
- Provide strategic leadership in cultivating, creating, and establishing high-value relationships with individuals, foundations, corporates, and institutions, ensuring alignment with Muslim Aid’s values and long-term organisational priorities.
- Provide strategic leadership to the Income Generation & Marketing team, building a high performing, motivated, and accountable workforce.
- Lead the development and management of multiple departmental budgets, including financial planning, resource allocation, forecasting, invoicing, and payment processing, ensuring optimal use of funds aligned with organisational financial goals.
About You:
To be successful in this role, you will need:
- Degree or higher in Business Administration, Marketing, Fundraising, or a related field.
- Extensive senior level experience leading fundraising and income generation in a nonprofit or international development context.
- Proven track record of designing and delivering multi-channel fundraising strategies that drive significant income growth.
- Deep knowledge of institutional fundraising, major donor, corporate partnerships, digital fundraising, and philanthropic sectors.
- Exceptional leadership skills, with ability to inspire, develop, and manage high-performing teams.
- Outstanding communication, negotiation, and influencing skills across diverse stakeholders and cultures.
Why you should apply:
Join Muslim Aid as the Director of Income Generation & Marketing and play a pivotal role in shaping the future of our fundraising and brand presence on a global scale. This is a unique opportunity to design and deliver an ambitious strategy that will drive sustainable income growth, diversify revenue streams, and expand Muslim Aid’s reach into new and emerging markets. You’ll lead innovative fundraising initiatives across multiple channels, build high-value partnerships with corporate, institutional, and philanthropic stakeholders, and ensure our marketing activities elevate Muslim Aid’s visibility and impact. If you’re ready to deliver measurable results, expand global opportunities, and help secure the resources needed to transform lives and communities in need, apply now to be at the forefront of our mission.
Benefits you will enjoy working for us:
- 25 days annual leave + 4 Privilege days
- Hybrid working
- Paid time off for medical appointments
- 2 hours lunch break on Fridays
- Time off in Lieu (TOIL)
- Pension Scheme
How to apply:
To apply please submit your cover letter (no more than 1 page) and CV.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
An exciting opportunity has arisen for an HR Administrator to join a highly regarded not-for-profit organisation. This is a full-time, 12 month fixed-term maternity cover contract based in London, providing essential administrative support to the HR team to ensure the smooth running of all human resources processes and the employee lifecycle.
Key responsibilities of the role:
- Act as the first point of contact for HR and recruitment enquiries, delivering excellent customer service to staff, volunteers, and external stakeholders
- Coordinate recruitment processes, including preparing job adverts, supporting managers with documentation, liaising with candidates and agencies, managing the applicant tracking system, arranging interviews, and issuing offer letters
- Support onboarding processes by preparing contracts, arranging and delivering inductions, setting up new starters on the HR system, and issuing confirmation correspondence
- Administer employee relations and benefits processes, including managing staff changes, leavers, annual leave queries, absence monitoring, and renewals of checks and registrations
- Maintain accurate HR records and databases, run reports, update intranet pages, and ensure compliance with GDPR requirements
- Assist with the coordination of learning and development programmes, including organising training sessions and maintaining attendance records
- Support wellbeing initiatives and activities for staff
- Monitor HR and recruitment inboxes, respond to general queries, and process invoices
- Collate monthly payroll data for submission to finance and support key HR processes such as probation reviews and end-of-year activities
Ideal candidate profile:
- Previous experience in an administrative role within a busy team, ideally within HR
- Strong IT skills, including MS Office (Word, Excel, PowerPoint) and experience with HR databases
- Excellent attention to detail, organisation, and ability to prioritise effectively
- Strong interpersonal and communication skills, with the ability to work collaboratively across teams
- Proven ability to manage sensitive and confidential information with discretion
- Proactive and self-motivated, with a positive approach to work
- Experience of working in the charity or clinical sector is desirable
- Knowledge of Canva or similar design tools would be an advantage
Location: London (minimum 4 days per week in the office after induction)
Salary: £30,000 per annum
Working hours: Full-time (35 hours per week)
Contract: Fixed-term maternity cover (12 months)
This vacancy will be actively shortlisted so early applications are encouraged to avoid missing out.
Venn Group is an equal opportunities employment business and employment agency and welcomes applications from all candidates.
JUSTICE is looking to recruit an Interim Head of Governance and Operations to join our friendly, values-led team. This is a fixed term post for 12 months (maternity cover) and provides an exciting opportunity for someone who has experience of governance and operational management.
We are looking for an individual who has an interest in the purpose of the charity (to improve the UK justice system so that it is fair and within everyone’s reach), as well as a keen interest in taking responsibility for a diverse and wide range of tasks from providing and overseeing the secretariat functions related to our governance and risk as well as leading in important cross-cutting areas such as audit, budget management and providing HR support. This role will really suit someone who enjoys working with people, is comfortable with a degree of autonomy and who thrives in a role where no two days are the same.
This role plays a central role in the workings of the organisation including with our Policy Team, our Comms Team and our Development Team. They also join Senior Management Team meetings and all Board and Committee meetings. The role currently line manages one direct report but this may be increased to two and reports into and works closely with the Chief Executive. This role also leads on the relationships with our accountants (who deliver our financial management and accounting functions) and other external contractors.
JUSTICE is a law reform and human rights organisation, working to improve processes and policies to support everyone, particularly marginalised groups, be able to seek justice or a remedy when their rights have been breached or the law has been broken. We also seek to improve the justice system as a whole, ensuring that laws are clear and consistent and that the government and other key decisionmakers are held to account.
We are a founding member of The Justice Hub, which is situated next to St Paul’s Cathedral. in London. We also have staff based in other locations including in Manchester, Sheffield and Edinburgh. As a UK wide organisation, we are keen to support team members from all over the UK and this is a role that can be fulfilled in a hybrid way. Our London base has a number of hot desks dedicated to JUSTICE and access to meeting rooms and other spaces and we work alongside other like-minded charities in the justice sector as part of the Hub.
All team members are expected to join the ‘in-person’ days in the office (roughly 5 days a year) but otherwise we encourage and support flexible working. In addition, this role requires a minimum of 5 days per month working in our London offices. Alongside flexible working conditions, every member of staff is entitled to 27 days annual leave plus an additional two days of leave to look after your wellbeing and to celebrate your birthday. We also close the office between 25 December and 1 January (inclusive), which is addition to the annual leave mentioned above. We review salaries according to inflationary changes on an annual basis, contribute 8% to your pension for the first 2yrs, rising to a 10.5% contribution thereafter and offer generous parental and dependency-related leave. As part of looking after your wellbeing, we also provide access to an Employee Assistance Programme.
The candidate pack including the Job Description for the role and details of how to apply can be found on our website.
The deadline for applications is midday on Monday 18 August 2025.
Sifting will be completed by Friday 22 August 2025.
Interviews will be held on Wednesday 10 September and Thursday 11 September. Candidates may be required to complete a test as part of the interview process.
JUSTICE is an equal opportunities employer. We encourage applications from people of all backgrounds and welcome everyone who shares our values and purpose regardless of age, gender, race, region, socio-economic background, education, sexuality, identity, disability and neurodiversity.
Due to the high number of applications we receive we are unable to provide individual feedback to applicants who are not interviewed.
Please note that we will not respond to any enquiries from recruitment agencies.
The client requests no contact from agencies or media sales.
Are you looking for a dynamic and rewarding role working for an organisation with the feminist agenda at the core of its ethos? Then Advance Charity could be the career choice for you!
We are looking for a Domestic Abuse Advisor & Trainer
Salary: £26,000 - £32,000 pro rata
Location: Across Brent Community Hubs and Advance Head Office
Hours: 17.5 Hours per week
Contract: Fixed Term – 12 months from start date
This post is open to female applicants only as being female is deemed to be a genuine occupational requirement under Schedule 9, Paragraph 1 of the Equality Act 2010.
Please note: Any offer of employment will be made subject to references, confirmation of the right to work in the UK, and satisfactory enhanced DBS check. This role is also subject to Police Vetting.
About us
Advance is an award-winning and innovative women-only organisation, established in 1998, providing emotional and practical support to women and girls survivors of domestic abuse and supporting women with short-term sentences to reduce offending. We believe in empowering women and girls to lead safe, non-violent, equal lives so that they can flourish and contribute to the community.
We are a community-based organisation who lead in best practice approaches to supporting women in their local community. We achieve this by being available to meet and support women in local settings and at our women’s centres, and by working in close partnership with other agencies.
Our values are to listen and support, to empower and respect, collaboration, innovation, and accountability.
About the role:
The postholder will support the delivery of a specialist domestic abuse (DA) project in partnership with Central London Community Healthcare NHS Trust (CLCH) in the London borough of Brent. The role aims to raise awareness and promote best practice in responding to domestic abuse across CLCH staff, improving support for patients impacted by domestic abuse. This will involve delivering training, workshops, and guidance to health professionals, providing consultancy on embedding DA response pathways, and helping CLCH navigate referrals to local domestic abuse support agencies. The role combines professional training, advocacy, and systems change to strengthen the health sector’s response to domestic abuse. The postholder will work across the Brent borough, attending community hubs and co-locating to deliver services when needed.
The postholder may be approached by staff seeking advice or consultation regarding male victims of domestic abuse. While the role’s primary focus remains on supporting women, the postholder will be open to supporting male victims through appropriate signposting and referral guidance. They will also be willing to undertake relevant training (e.g. Respect toolkit) to ensure inclusive and informed responses. Training will be provided.
A car may be desirable for this role, though not essential
About You:
To be successful as the Domestic Abuse Advisor & Trainer you will need the below experience and skills:
- A thorough understanding of the dynamics of domestic violence (physical, emotional and sexual violence, so-called ‘honour-based violence’, forced marriage, stalking and harassment) and its impact on women, children, families and communities.
- Experience in designing, delivering, and promoting engaging training and learning sessions on domestic abuse, tailored to professionals and stakeholders across a variety of settings.
- Experience of partnership working and of maintaining excellent working relationships with a range of stakeholders as well as experience of working within in multi-agency environment.
- Ability to provide consultancy and guidance to multidisciplinary teams on domestic abuse-related issues, offering informed advice and support.
- Excellent communication skills (listening, verbal, and written), with the ability to effectively collaborate with diverse professionals and stakeholders.
How to apply:
Please submit your up-to-date CV with a supporting statement. Please note that only applications made via the job advert on the Advance careers page, and those that include a cover letter will be considered.
Interviews will take place on a rolling basis
What we can offer you - Employee Benefits:
An exceptional 30 days of paid holiday per year (pro rata for part time), PLUS public holidays on top (that's nearly 40 days paid holiday per year!)
Additional days off to celebrate International Women’s Day, and for religious observance and moving home
Perkbox - an employee discount platform where you can receive free rewards as well as take advantage of savings on clothes, groceries, travel, leisure and more
Pension scheme
Enhanced maternity/adoption provision
Access to our Employee Assistance Programme
Employee eye-care scheme
Clinical supervision for front line staff and first line management roles
Refer a Friend Scheme - £250 for each referral who passes probation
Organisation wide away days
Thorough induction and training
Career development pathways
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Under the Equality Act 2010, we are required to make any reasonable adjustments. If you have a disability as defined under this act and/or have special needs, please email the Talent Acquisition Team via the Advance website and will aim to make the necessary arrangements to accommodate your needs.
Diversity, Inclusion and Equal Opportunities
We are committed to providing equality of opportunity and actively seek to recruit people from groups underrepresented in our current team. We have policies and processes in place to ensure that all employees are offered an equal opportunity in recruitment and selection, promotion, training, pay and benefits.
Safeguarding
Advance is committed to safeguarding and creating a culture of zero-tolerance of harm and expects all staff, including volunteers to share this commitment. We believe all individuals have the right to live their life free from violence and abuse and the right to feel and be safe. We have a suite of safeguarding policies, procedures and practice guidance, accessible to all staff, which promotes safeguarding and safer working practices across all our services and activities. When we recruit staff, we follow rigorous safer recruitment practices, this involves carrying out pre-employment checks including references, Disclosure and Barring Service (DBS) checks, and identity checks. We ensure all staff undertake mandatory safeguarding training relevant to their role and responsibilities, to empower them to be competent and feel confident in recognising and responding appropriately to safeguarding issues and promote wellbeing
The client requests no contact from agencies or media sales.
Rainbow Migration is the longest-running charity in Europe dedicated to supporting LGBTQI+ people through the asylum and immigration system and has been campaigning for their rights since 1993. We are recruiting a Casework Coordinator to deliver support services to people seeking asylum on the basis of their sexual orientation, gender identity, gender expression or sex characteristics.
We now have an opportunity for a Casework Coordinator to join our team and play a key role in helping women seeking asylum on the basis of their sexual orientation improve their ability and resilience to cope with the challenges they face and build support networks.
This role will receive full training and support as required to deliver your responsibilities, including:
- Facilitating regular support group meetings of women who are seeking asylum on the basis of their sexual orientation
- Providing one-to-one emotional and practical support primarily to LBTQI+ women who are seeking asylum
- Assisting service users to access health services and accommodation
- Ensuring service users access quality legal representation
- Sharing your knowledge and experience by providing advice, guidance and training to other organisations working with LGBTQI+ people who are seeking asylum
This position requires that you are a lesbian or bisexual cisgender or trans woman and are comfortable discussing and disclosing your sexual orientation in a professional context with service users. Non-binary people are also welcome to apply for this role if you believe that your lived experience sufficiently closely aligns with that of women and girls.
It is important to be aware that your identity, including your sexual orientation, gender identity or intersex status, may become known to external parties, such as service users’ friends, funders, and the general public through your association with Rainbow Migration and our work.
Rainbow Migration’s vision is that LGBTQI+ people can settle in the UK and lead fulfilling lives. Our values are:
- Safety: We believe everyone should be safe from persecution and safe to be themselves. We strive to create a safe workplace culture, and we place importance on the wellbeing of everyone involved with Rainbow Migration.
- Integrity: We are thorough and honest in everything we do, and we take responsibility for our actions. We want to be accountable to our communities and those who support us.
- Belonging: We welcome and include all LGBTQI+ people, and we celebrate and value their range of experience in terms of gender, religion, race, age, disability status and class. We try to remove obstacles to participation, champion equality and promote a sense of family or home through our services.
- Respect: We believe that every person is equal and deserves the same level of courtesy, care, and attention. We respect the rights, wishes and feelings of our service users, and campaign for their rights to be respected as they go through the asylum and immigration system.
Diversity, inclusion and anti-oppression
At Rainbow Migration, we don’t just accept difference – we celebrate it, we support it, and we thrive on it. We’re proud to be an equal opportunity employer and we value diversity. We do not unlawfully discriminate on the basis of race, religion, colour, national origin, gender, gender identity, sexual orientation, age, marital status, or disability status. We consider all qualified applicants, consistent with any legal requirements.
We strive to build a team that reflects the diversity of the community we work in and welcome applications from candidates who have been through the UK asylum system and people of colour, who are currently underrepresented among our staff in relation to our service users.
We are also reviewing what we do and how we do it through an anti-oppression and anti-racism lens, as well as investing in being more informed and led by LGBTQI+ people who have sought asylum.
We offer a guaranteed interview scheme for anyone considered as disabled under the Equality Act 2010 if they meet all the necessary criteria in the person specification. If you wish to qualify under this scheme, please make this clear when applying.
We send a selection of questions in advance of job interviews to give applicants more thinking time. You are welcome to take notes in interviews to help process information. If your interview is online, we can also put questions in the meeting chat. Please let us know if we can make other adjustments to support your interview process.
Role overview
Contract type: Permanent
Hours: Full-time (35 hours a week). Working part-time (minimum 21 hours a week) or job-sharing will be considered. Occasional work in the evenings and at weekends may be required but with plenty of notice. Rainbow Migration encourages staff to maintain a good work life balance and has a TOIL system in place.
Salary: Starting at £31,294 FTE with potential annual step increases up to £35,086 (pro rata if working part-time), plus statutory employer’s pension contribution. In addition to an annual step increase, the trustees consider giving a separate inflationary increase every April.
Location: Rainbow Migration’s wheelchair accessible offices are based between Vauxhall and the Oval, London. This role will have an office-based contract but the postholder can choose to work from home for part of the week in agreement with their line manager as per our hybrid working policy. You must be available to work from our offices in London when necessary. The successful candidate would also be welcome to work from the office full-time if that is their preference. At the time of posting this advert, staff mostly work from home. There might also be occasional travel outside London with plenty of notice. Please contact us if you have any questions.
Annual Leave: Initially 25 days per year. After two years of employment, this will increase by one day per year up to a maximum of 28 days (pro rata if working part-time).
Benefits:
- Two days of wellbeing leave to be taken at short notice in each calendar year (pro rata for part-time staff)
- Enhanced parental leave and pay
- Full pay for jury service (up to four weeks), compassionate leave (up to two weeks) and dependants’ leave (up to four days, pro rata for part-time staff)
- Separate salary step and inflationary increases considered every year
- TOIL system
- Hybrid working policy, including possibility of working abroad for 10 working days (pro rata for part-time staff) each year
- Policy on staff loans or salary advances for difficult times
- Work laptop and mobile phone
- Training and learning opportunities
- Occupational health assessments for disabled employees to understand how we can support and make reasonable adjustments
- Employee assistance programme which includes counselling service, wellness advice, legal and money advice, and other matters
- Clinical supervision for staff delivering services (a safe space with an independent therapist to offload and discuss feelings and challenges)
How to apply:
Closing date: 9am 01 September 2025
Interview dates: Initial interviews will be online on 11 and 12 September 2025. A second round of face-to-face interviews will follow in London later in September.
Please read the job description and person specification. If you have any questions about the role or would like to find out more before applying, then you can contact the line manager via the email address in the application pack.
Please send to the email address in the application pack or on our website:
- Your CV
- A written statement (max 1,000 words). Instead of a written statement you may submit your statement by video or audio recording (max 8 minutes)
We’d also be grateful if you would complete this optional monitoring form - the link is in the application pack
In your statement, please:
- Explain why you are interested in this role and give examples of how you meet the person specification. In addition to what is on your CV, we want to hear about any relevant skills and experience that demonstrate how you meet the necessary criteria for the role, and if you meet any of the advantageous criteria. Skills and experience could be from training, volunteering, interests or life experience
- Confirm if you wish to be considered under the guaranteed interview scheme for anyone considered as disabled under the Equality Act 2010 (physical or mental impairment that has a ‘substantial’ and ‘long-term’ effect on your ability to do normal daily activities)
- State how many hours a week you wish to work and if you have a preferred pattern
- Explain if you have used AI to help with your application in any way and the reason why. While AI can be a helpful tool, we expect all applications to reflect your own experiences, qualifications and style of writing. Transparency is valued, so applications that are obviously written with AI without explanation will not be considered
By submitting an application, you:
- Confirm that you have the right to work in the UK and will produce the necessary documentation if you are offered this post
- Declare that to the best of your knowledge and belief, the information provided with your application is true and correct and that you understand that any false information or statement given will justify the dismissal from Rainbow Migration if appointed
- Accept that, if successful, you will be required to disclose all unspent criminal records at the point of conditional job and subsequently to undergo an enhanced DBS (Disclosure and Barring Service) check. See our website for more information.
We are proud to be a member of the Experts by Experience Employment Network, which aims to create a charitable sector that is led by people with lived experience of the asylum and immigration system. As part of this network, we challenge the one-size-fits-all approach in our employment practices and respect the personal circumstances and needs of people with lived experience.
If you are an expert by experience (a refugee or a migrant with direct, first-hand experience of issues and challenges of the UK asylum or immigration system), you can ask for an independent and confidential support for your job application from the Experts by Experience Employment Network. Please complete this form linked to in the application pack to request support and they will confirm if they can match you with a mentor to support your application.
Privacy notice
If you apply for this role, the information you provide will be processed according to Rainbow Migration's privacy policy. Rainbow Migration will not share your information with any third parties unless part of the recruitment process or are legally required to do so. By applying, you are permitting Rainbow Migration to access and use the information for recruitment purposes. Information is kept for the minimum period necessary, which for CVs, covering statements and/or audio or video submissions for unsuccessful applicants is 12 months after the conclusion of the recruitment campaign. Monitoring information is kept separately and is pseudonymised to avoid identification of applicants. It is amalgamated for statistical purposes and the original data is then deleted after six months.
The client requests no contact from agencies or media sales.
The Role
Role Purpose
An exciting opportunity has arisen for a dedicated and motivated individual to join us in this newly created HR and Governance role at Dialogue Earth. We are seeking an organised and proactive person to provide day-to-day support across both functions, with around 70% of the role focused on HR. This is an excellent opportunity to develop your skills in a fast-paced, global environment while contributing to meaningful work.
The HR and governance officer will lead and manage the organisation’s human resources, governance, and compliance functions. They will ensure that HR function and practices are fair, legally compliant, and aligned with organisational values, and will support the Board of Trustees in fulfilling their governance responsibilities. This role combines operational HR management with oversight of governance processes, supporting a positive, inclusive, and legally compliant working environment.
Main Responsibilities
Human Resources:
● Coordinate recruitment processes, including drafting job descriptions and contracts, applicant screening, supporting interviews and collecting references;
● Manage staff onboarding processes and induction material;
● Maintain and update HR policies, the staff handbook, and training records in consultation with the COO;
● Manage the HR system (Natural HR or equivalent) and ensure records are accurate and up to date;
● Manage EAP scheme, training, and benefits (e.g. Climate Perks, glasses benefit, Cycle to Work scheme);
● Coordinate staff performance reviews and support line managers with induction, appraisal, and probation processes;
● Manage visa applications for qualifying staff;
● Ensure compliance with UK employment law and monitor HR legislation changes;
● Support the COO in embedding EDI principles in operational practice.
Governance:
● Provide administrative support to the Board and sub-committees, including scheduling meetings, supporting the COO in preparing papers, and minuting meetings;
● Manage trustee onboarding, training, and compliance requirements;
● Ensure timely and accurate submissions to the Charity Commission and Companies House
Finance:
● Process monthly credit card receipts;
● Budget management, including preparation and expenditure tracking.
General:
● Build collaborative relationships across the organisation.
● Support other operational projects as required.
Essential Experience, Knowledge, and Skills:
● Understanding of and a commitment to the mission of the charity
● Experience in HR administration and policy development;
● Ability to maintain confidentiality and handle sensitive information.
● Strong interpersonal skills and excellent verbal, written and communication skills;
● Knowledge of UK employment law and charity governance;
● Excellent minute-taking and record-keeping skills;
● High level of IT literacy (Google Suite, Microsoft Office);
● Ability to work and communicate with staff at all levels within the organisation.
Desirable Skills:
● CIPD qualification level 5 (or working towards);
● Experience managing visa sponsorship processes;
● MHFA qualification;
● Experience working with Natural HR or equivalent HR system;
● Experience working in the media or non-profit sector
Further Information and Benefits
● Salary: £37,000 per annum.
● Working Hours: 50% FTE of a four day working week (16 hours per week)
● Contract Type: 12 months fixed term, with potential for extension/renewal
● Start time: ASAP
● Hybrid Working: Full-time staff must attend the office at least two days per week. Attendance is mandatory on Tuesdays and staff can choose which other day(s) they attend.
● Pension: Defined contribution pension plan, with 5% employer contribution, 4% employee contribution, and 1% tax relief contribution into an ethically conscious pension plan.
● Holidays: 20 days per annum (pro rata), plus Bank Holidays.
● Location: Shoreditch, London (unfortunately, we are unable to sponsor visa applications for this role).
● Culture: Our office is a bright open-plan working space, with a great staff culture, a friendly and dynamic team, and an office dog called Poppy.
For detailed information on how your personal data is processed,
please review the Privacy Policy on our website.
The client requests no contact from agencies or media sales.
Background to the role
In April 2024 we launched an ambitious five-year strategy. At the same time, in acknowledgement of the fact that if we are to deliver for older people we need to change as an organisation, we began a process of internal transformation.
Across the organisation trustees, staff and volunteers are working hard together to lead Age UK East London to become more professional, more collaborative and more sustainable. We are proud of the progress we have made; 95% of staff say they would recommend us as a place to work.
This new role along with a new Governance and Executive Support Coordinator role has been created to help us make faster progress towards achieving these transformational goals.
This appointment comes at the time of a review of our premises needs.
Job description
Job Purpose
Your role is an integral part of the central team with responsibility for procedures, systems that support the effective, efficient, and compliant managing of our premises, IT systems and some HR functions.
You will play a key role in delivering and maintaining our offices and facilities, and the IT services for the whole organisation alongside our retained IT consultants.
By providing high quality operational and administrative support you will play a critical role in ensuring the smooth operation of our organisation. You will do this by:
- Supporting the Director of Finance and Operations in delivering and maintaining effective operational function at the charity. Including but not exclusively, Health & Safety, Insurance, Premises, Facilities, Vehicle Management, IT and CRM system services.
- Improving existing office systems and identifying opportunities to develop new systems and processes to enable people to work more collaboratively, efficiently, and effectively.
- Coordinating and implementing efficient HR processes and record-keeping, including recruitment, onboarding and training of staff.
- Being the key contact for staff and volunteers for all IT and premises matters including induction and training.
- Providing management for the maintenance and smooth running of the physical premises of the workplace ensuring they are safe and equipment is available and in good order.
Key Tasks
Coordinate and implement processes that relate to our staff
- Support the coordination of recruitment, pre-employment checks, onboarding, induction and training processes for new staff.
- Maintain accurate records of staff annual leave, mandatory training, DBS renewal, appraisals, and probation reviews and liaise with staff/managers as appropriate.
- Carry out workstation assessments as needed
Premises
- Act as the first line of support for premises and facilities across all our locations.
- Maintain secure and organised premises and facilities, which ensure colleagues, volunteers and visitors are safe and experience a welcoming environment.
- Serve as the first point of contact for all health & safety matters.
- Help establish and maintain safe working practices and policies and undertake basic risk assessment
- Act as the first point of contact for equipment requests; including being responsible for issuing and returning stock, regular stock checks and ordering stock as required.
- Managing relationships with facilities and other providers such as utilities, fire safety access, and cleaning
- Support the Director of Finance and Operations in developing and implementing a new premises strategy.
- Promote environmental awareness and encourage the charity in its adoption of a greener approach, e.g. recycling, energy use, carbon footprint reduction.
- Manage the two cleaners.
IT and systems
- Act as the first point of contact for IT and other technical support to staff, trustees and volunteers within the organisation
- Manage the relationship with our IT consultants to deliver contractual SLAs and policy updates.
- Coordinate IT stock purchases and monitor asset use across the organisation.
- Work effectively and efficiently with the outsourced ICT provider, Penelope
- Implement processes that maintain effective IT security.
- Assist in the onboarding and offboarding of employees, including software licences, logins, user processes, induction and IT systems training, and internal IT communication.
- Support the Director of Finance and Operations in developing and implementing a new ICT strategy.
General
- To meet regularly with line manager for support, supervision and appraisal.
- To attend team and staff meetings, (and other meetings) as required.
- To undertake any other duties within the competence of the post holder as may be required from time to time for the continued smooth running of Age UK East London.
- To undertake all training required to fulfil the role.
- To carry out the duties of the post in accordance with Age UK’s East London’s policies and procedures including EDI, Health & Safety, Confidentiality, Complaints, GDPR, Safeguarding Vulnerable Adults and Children.
Functional Links
- The role reports to The Director of Finance and Operations
- The role line manages the two cleaners
Person Specification
Research shows that while middle class white men tend to apply for job when they meet around 60% of the criteria, women, people from the global majority, and people from other marginalised groups that encounter systematic discrimination tend to apply only when they meet all criteria.So, if you think you have what it takes, but don’t meet every single aspect of the job description, please still apply!
Experience
Essential
- Experience providing IT and facilities support to the organisation.
- Experience coordinating facilities or office management across multiple locations.
- Experience supporting basic health & safety and premises management.
- Experience coordinating recruitment or onboarding processes
Desirable
- Voluntary sector experience.
- Experience with Salesforce or similar CRMs.
- Experience with implementing or supporting new systems.
- Experience managing IT or telecoms service contracts.
Knowledge & Understanding
Essential
- Good technical skills to navigate various IT systems, highly organised, and solutions focused.
- Good understanding of health and safety compliance requirements and standards in the workplace.
- Understanding of confidentiality and data protection principles.
- Understanding of EDI and a commitment to working in an anti-racist and non-discriminatory way.
- Understanding of HR processes (recruitment, induction, probation, appraisals).
Skills/Attributes
Essential
- Confident communicator, able to liaise with third-party suppliers (e.g. IT consultants, cleaners, utility providers).
- Ability to manage multiple streams of work (HR, facilities, IT) with strong attention to detail and prioritisation skills.
- High level IT skills in Microsoft (Outlook, Word, Excel, PowerPoint).
- Understanding of IT networks/infrastructure.
- Verbal & Written Communication: Must be able to communicate clearly, professionally and tactfully with internal and external stakeholders.
- Time Management: Ability to prioritise tasks and manage multiple deadlines.
- Attention to Detail: Must be able to ensure accuracy in communication, scheduling, and documentation and take accurate minutes.
- Can demonstrate AUKEL values (accountable, kind, flexible, inclusive, collaborative) in the way the service is delivered.
- Commitment to learning and development and reflective practise.
Desirable
- Good understanding of the capabilities and potential of 365
- Advanced AI skills
Additional Requirements
- As Age UK East London works with children and vulnerable adults the post holder will be required to have a satisfactory enhanced DBS certificate. A criminal record will not necessarily, but may be, a bar to obtaining a position with the organisation.
Additional Information
- This job description is not intended to be exhaustive, but rather to clearly define the fundamental purpose, responsibilities and deliverables for the role.
- In addition to the contents of this role description, employees are expected to undertake any and all other reasonable and related tasks allocated by line management.
- Should you be successful in this role this job description will not form part of your terms and conditions.
The client requests no contact from agencies or media sales.
Community Based/Home Working – South East
Permanent, Full Time
Circa £30,000 plus competitive benefits
Do you want to make a difference?
Every year we make a real difference to over 40,000 people who benefit from our services. Working at the Fund is more than sitting at your desk ad in this role you will have the opportunity to be part of our RAF Family. Every day you will make a difference and play your part in changing the lives of others and helping people in the RAF Family get through the toughest of times.
It doesn’t matter how long someone served or when. If they were part of the RAF, they and their family are part of our RAF Family. We will always be here to support them when they need it most.
Join the RAF Family and play your part in making a difference.
Do you want to play a part in what we do?
People are at the heart of what we do. Together we:
· Help reduce social isolation and loneliness among veterans.
· We support ill or injured men and women to have a safe place to call home, a home that meets their specific needs.
· We fund youth services on stations to provide clubs and activities for the children of serving personnel who move every few years.
· We provide grants to help with the cost of living. But this is just a few of the ways we help.
We are seeking an individual to undertake the dual role of promoting the profile of the RAF Benevolent Funds welfare offer, whilst also carrying out welfare casework. This is a community-based position working from home but covering the South East of England, East Sussex, West Sussex, Surrey, Kent and Essex.
Post holders will be expected to undertake holistic assessment of need both remotely (over the telephone and online) and when required in person across their region. You will be expected to work with individuals who may have complex and sometimes challenging welfare needs, assisting them by identifying appropriate support from within both the RAF Benevolent Fund and the wider statutory and military charity sector, ensuring that support is made available to meet their need through the case working process.
The successful candidate will have experience of working in a social welfare role supporting individuals and will have strong people and relationship-building skills, as well as empathy with or understanding of issues affecting the Armed Forces community.
This is home based and the candidate must have their own vehicle for use of traveling around the region covered. Occasional travel to London will be required. The successful candidate for this role will need to be Enhanced DBS checked and prove they have the right to work in the UK.
To apply, please send your CV, together with a cover letter detailing why you believe you are suitable for this role, providing examples of how you meet the job profile when you apply through our recruitment portal.
The closing date for applications is Wednesday 3rd September 2025, 5pm.
A copy of the Fund’s Candidate Privacy Notice can be found on our website. As an equal opportunities employer, the Royal Air Force Benevolent Fund is committed to the equal treatment of all current and prospective employees and does not condone discrimination on the basis of age, disability, sex, sexual orientation, pregnancy and maternity, race or ethnicity, religion or belief, gender identity, or marriage and civil partnership. The Fund takes safeguarding seriously, and appropriate background checks will be completed. You can find out more about our commitment to safeguarding on our website. This role requires an Enhanced DBS check. We aspire to have a diverse and inclusive workplace and strongly encourage suitably qualified applicants from a wide range of backgrounds to apply and join the Fund.
The Royal Air Force Benevolent Fund is a Registered Charity (No. 1081009).
Our vision is that everyone in our RAF Family – veterans, serving personnel and their families – gets support in their hour of need.
The client requests no contact from agencies or media sales.
Community Based/Home Working – West Midlands
Permanent, Full Time
Circa £30,000 plus competitive benefits
Do you want to make a difference?
For more than 105 years, the RAF Benevolent Fund has been supporting the RAF Family. We are a key enabler of the Royal Air Forces’ mission to look after its people during and after service. The Fund delivers strategic reinforcement of the RAF’s duty of care, and ensures that service is valued, recognised, and people are supported even when uniforms are eventually shed. We are a national charity with international reach, delivering emotional, financial and practical support wherever and whenever it is needed. In 2024, recognising increasingly challenging times, our vital services and support continued to help those in uniform, the bereaved, families and veterans in 30 other countries. In 2024 more than 64,000 people benefited from the charity’s work. It doesn’t matter how long someone served or when. If they were part of the RAF, they and their family are part of our RAF Family. We will always be here to support them when they need it most.
Join the RAF Family and play your part in making a difference.
Do you want to play a part in what we do?
People are at the heart of what we do. Together we:
· Help reduce social isolation and loneliness among veterans.
· We support ill or injured men and women to have a safe place to call home, a home that meets their specific needs.
· We fund youth services on stations to provide clubs and activities for the children of serving personnel who move every few years.
· We provide grants to help with the cost of living. But this is just a few of the ways we help.
We are seeking an individual to undertake the dual role of promoting the profile of the RAF Benevolent Funds welfare offer, whilst also carrying out welfare casework. This is a community-based position working from home but covering the West Midlands: Staffordshire, Shropshire, Warwickshire, Worcestershire, Herefordshire, Gloucestershire.
Post holders will be expected to undertake holistic assessment of need both remotely (over the telephone and online) and when required in person across their region. You will be expected to work with individuals who may have complex and sometimes challenging welfare needs, assisting them by identifying appropriate support from within both the RAF Benevolent Fund and the wider statutory and military charity sector, ensuring that support is made available to meet their need through the case working process.
The successful candidate will have experience of working in a social welfare role supporting individuals and will have strong people and relationship-building skills, as well as empathy with or understanding of issues affecting the Armed Forces community.
This is home based and the candidate must have their own vehicle for use of traveling around the region covered. Occasional travel to London will be required. The successful candidate for this role will need to be Enhanced DBS checked and prove they have the right to work in the UK.
To apply, please click on this link and send your CV, together with a cover letter detailing why you believe you are suitable for this role, providing examples of how you meet the job profile when you apply through our recruitment portal.
The closing date for applications is Wednesday 3rd September 2025, 5pm.
A copy of the Fund’s Candidate Privacy Notice can be found on our website. As an equal opportunities employer, the Royal Air Force Benevolent Fund is committed to the equal treatment of all current and prospective employees and does not condone discrimination on the basis of age, disability, sex, sexual orientation, pregnancy and maternity, race or ethnicity, religion or belief, gender identity, or marriage and civil partnership. The Fund takes safeguarding seriously, and appropriate background checks will be completed. You can find out more about our commitment to safeguarding on our website. This role requires an Enhanced DBS check. We aspire to have a diverse and inclusive workplace and strongly encourage suitably qualified applicants from a wide range of backgrounds to apply and join the Fund.
The Royal Air Force Benevolent Fund is a Registered Charity (No. 1081009).
Our vision is that everyone in our RAF Family – veterans, serving personnel and their families – gets support in their hour of need.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Benefits: NOW! Pension scheme, flexible working/TOIL opportunities, Employee Assistance Programme (EAP), 36 days holiday and additional for length of service, life assurance, eye test vouchers and training and development opportunities.
Hours: 36 hours per week, 9am – 5pm Monday to Friday
(This will include working some evenings to attend committee and Board meetings)
Location: Croydon, Surrey (some hybrid working opportunities, in line with the needs of the Charity)
Mind in Croydon (MiC) is a charity concerned with the welfare of people with mental health problems living in the London Borough of Croydon and the surrounding areas. MiC delivers Mental Health Transformation Program services alongside Croydon BME Forum, these include Croydon Health and Wellbeing Space and Mental Health Personal Independence Coordinators. Other services include Recovery Space (out of hours crisis alternative), Advocacy, Active Minds, Carers Support, Peer Support In Reach, Social Networking, Counselling.
We are seeking a strategic and detail-oriented Head of Finance and Resources to lead our financial and operational functions and play a key role in supporting the charity’s mission and long-term sustainability.
As a member of the Senior Management Team (SMT), you will oversee finance and facilities, ensuring robust financial management, compliance, and operational efficiency.
You’ll work closely with the CEO, Treasurer, and Trustee Board to deliver accurate reporting, strategic budgeting, and effective resource planning.
Key Responsibilities:
- Lead the day-to-day financial operations, including accounting, payroll, pensions, and reconciliations.
- Produce monthly management accounts and prepare annual financial statements in line with audit requirements.
- Manage the annual audit process and liaise with external auditors.
- Collaborate with the CEO and Treasurer to develop and monitor budgets and forecasts.
- Prepare donor financial reports in accordance with grant agreements and deadlines
- Oversee the Finance Officer and Facilities Manager, ensuring smooth delivery of finance and premises support.
- Attend quarterly Finance and Risk sub-committee meetings, in addition to 3 to 4 full Board meetings annually.
- Ensure compliance with financial policies, procedures, and regulatory requirements.
- Support strategic planning and contribute to organisational development through effective resource management.
We encourage applications from those with Lived Experience.
About You:
- Qualified accountant (e.g. ACA, ACCA, CIMA) with experience in charity finance.
- Proven track record in financial reporting, audit preparation, and budget management.
- Strong understanding of charity governance and financial compliance.
- Excellent communication and interpersonal skills, with the ability to present financial information clearly to non-finance stakeholders.
- Experience managing staff and working collaboratively across teams.
- Highly organised, with attention to detail and the ability to meet deadlines.
- First rate IT skills including Microsoft Office. Working knowledge of HRIS’ is preferrable (Staffology currently used).
- Self-motivated with an adaptable and flexible approach
- Good team player with a can-do attitude
For further information or to apply, please send your CV and a Covering Letter explaining:
• Why would you like to apply for this role?
• How your skills and experience relate to the competencies in the Person Specification of the job description?
• What value you can add to the service?
The client requests no contact from agencies or media sales.
Evaluation Coordinator
Location: London/Remote hybrid
⏳ Contract: Fixed term until August 2026
Salary: £28,000 per annum (includes £2k London weighting)
Hours: Full-time (37.5 hours) or 0.8 FTE – flexible working considered
Start date: ASAP
Help Us Transform Outcomes for Disadvantaged Students
At Get Further, we believe every student should have the chance to achieve GCSE English and maths – vital qualifications that open doors to education, work and life opportunities. We deliver award-winning tuition and resources to help students in further education get the grades they need.
We’re looking for an Evaluation Coordinator to play a key role in delivering our first large-scale Randomised Control Trial (RCT) with the Education Endowment Foundation and the University of Warwick. This is a unique opportunity to gain hands-on experience in education evaluation, policy and charity delivery.
In this role, you will:
-
Coordinate partner colleges and manage trial contracts, invoicing, and onboarding
-
Support student data collection, survey administration and attendance tracking
-
Liaise with evaluators, internal teams and stakeholders to keep the project on track
-
Manage reporting milestones and final data collection in 2026
-
Maintain accurate records in Salesforce (training provided)
We’re looking for someone who is:
Essential:
-
Passionate about tackling educational inequality
-
Confident with spreadsheets and data management
-
Highly organised with strong time management skills
-
An excellent communicator with attention to detail
-
Comfortable working both independently and in a team
-
Proficient in Microsoft Office (Word, Excel) and able to learn new systems
Desirable:
-
Familiarity with the Further Education sector
-
Experience in project management or trials/evaluations
Why Join Us?
-
36 days annual leave (including bank holidays)
-
Hybrid and flexible working
-
Ongoing professional development
-
Cycle to Work scheme and Employee Assistance Programme
-
Be part of a bold, optimistic, ambitious and tenacious team making a real impact
To support students in further education from disadvantaged backgrounds to secure gateway English and maths qualifications that unlock opportunities.
The client requests no contact from agencies or media sales.
Department: Big Issue Frontline
Contract type: Permanent
Hours: 35
Salary: £32,186.00 per annum
The Big Issue is looking to appoint to a critical role supporting our vendors. The Support and Outreach Worker will be a leading role in our belief of “A Hand Up Not a Hand Out”, and has been created to improve our service to vendors, helping them to increase their income through selling our magazine and providing casework support.
You will also positively promote The Big Issue in your local area, build partnerships with third-party organisations and identify and promote opportunities all with the aim of moving people out of poverty.
To offer our vendors the best possible support you will have experience and knowledge of working with vulnerable adults in a frontline setting, along with the ability to offer effective sales advice and guidance helping them to increase their income through magazine sales.
The role requires the willingness to drive a company van throughout the South East region, therefore a full driving license is essential and due to our insurance regulations you must be over the age of 21.
Full details of the role including key responsibilities and required skills and experience are available in the Job Description.
In April 2023, the Big Issue Group launched a community interest company, Big Issue Changing Lives, to support more people affected by poverty and increase the impact of our services. Big Issue Changing Lives C.I.C. provides vendors with the end-to-end support they need including sales set up and support, access to health and wellbeing services, and employment opportunities.
Salary and Benefits offered:
- Salary of £32,186 per annum
- Incremental holiday entitlement starting at 25 days per year plus bank holidays (pro-rata for part time staff) plus paid leave to care for a sick child or grandchild and a sick or elderly relation
- Company Sick Pay
- Enhanced contribution to our workplace pension
- Enhanced maternity pay
- Training and development opportunities including an open learning library and management training schemes
- Health benefits include life cover, a health cash plan scheme which provides access to counselling and a range of therapies
- Please note that we reserve the right to review and amend our staff benefits and they do not form part of any contract of employment
Workplace details
The role is centrally based at our head Office at Finsbury Park, London but you will be supporting vendors throughout the London and South East Region and therefore must be willing to travel throughout the region as required.
Closing date - 01st September 2025 (23:59pm). We may interview before the role closes so please apply asap.
Big Issue Group is striving towards Equal Opportunities. We particularly welcome applications from those who are underrepresented in our sector, such as women in senior roles, and people with disabilities and from Black and Minority Ethnic communities.
Since 1991, The Big Issue has fought poverty by creating opportunities and supporting people to take control of their lives. Over time our organisation has grown and now The Big Issue Group consists of The Big Issue Company Ltd, Big Issue Invest Ltd, our social investment arm, and Big Issue Changing Lives Community Interest Company.
REF-223417
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Purpose of the Role
To lead and manage support staff, working with service users in their homes. Be aware of and work to trauma informed principles and manage the service as a psychologically informed environment. Ensure staff to work to psychologically informed principles and help service users to develop aspirations for their future. This will include developing goals for employment training and education. To assist support staff to achieve tangible progress outcomes for their support clients. Outcomes that are in line with Causeway’s mission and with LB Haringey’s contractual requirements. Work with the CEO to review and develop policies, including for specialist training and support as necessary. Support the CEO to develop and implement an organisational client mental health strategy, for all support services. Ensure staff understand the purpose of the service and their role in delivering outcomes. Ensure continuous learning and development across the team by embedding learning from training and service reviews. Work closely with Causeway’s internal Housing Team to ensure residents are complying with the terms of their tenancy or licence agreements. Lead on client involvement within the service. To represent CIHA at external events and meetings when necessary.
Our Organisation
You will work a combination of office, client-home, community, and home-based working. Causeway is a 4-day week employer, so you will work 32 hours over 4 days a week. Causeway is a London living wage employer. You will receive a 6% pension contribution, rising to 12% after two years service. We also offer an employee assistance programme that provides free financial, legal, and mental health advice and support to our employees. We provide core training, and continuous learning and development throughout your career with us. Travel schemes such as cycle to work and travelcard loans are also available.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Become an Executive Assistant at Peridot Partners! We’re a values-led executive search firm working across the third sector, education and membership sectors, aiming to transform leadership and inspire change.
Location: Hybrid – offices in central London, Nottinghamshire and Staffordshire
About Peridot Partners
Since 2009, Peridot Partners has grown into a respected consultancy known for its dedication to sectors that drive social good.
Placing purpose and quality before profit, we’re a values-led third sector executive recruitment agency transforming leadership and inspiring change with organisations that have a social purpose.
We’re a close-knit team of exceptional people, and we’re proud of developing an ultra-flexible, empowering and fun culture.
We focus on long-term, deep-rooted relationships that bring added value.
We challenge the status quo about what makes good leadership, and this is reflected in our exceptional clients, candidates and close community of change-makers.
We have worked with organisations that want to grow and who appreciate and value good leadership, across the public, third and private sectors. This means we spend our time recruiting people for executive and non-executive roles for leadership teams and boards across education, fundraising and the third sector.
With our values centred around integrity, inclusivity, and collaboration, Peridot offers a unique approach to recruitment—one that builds real partnerships with clients and is both supportive and constructively challenging.
About the role
The focus of the Executive Assistant is to provide professional and efficient administrative support to consultants and ensure accurate record-keeping of client and candidate information. The postholder will support project management, client relations and customer support, manage diaries alongside more general administrative and database duties.
The Business and Executive Support (BES) team work closely to ensure that consultants are supported in the best way possible to achieve great services for clients and candidates.
Who we are looking for
We are looking for ambitious, proactive, and customer-focused individuals with a positive and enthusiastic personality.
You will be highly motivated and organised in providing support to colleagues in a busy and fast-paced environment, with a high level of verbal and written communication skills, and attention to detail. Previous secretarial/administrative experience is desirable.
Benefits
- Flexible and agile working (ideally 2 days per week in one of our offices)
- Employee Healthcare Scheme
- Birthdays off
- Business closure days over the Christmas holiday.
- Celebrations, social and volunteering opportunities and events
Please click 'Redirect to recruiter’ to be redirected to the Peridot Partners website, where you can find full details of the candidate profile and register your interest to apply.
We’re an executive search firm working across third sector, education and membership sectors to transform leadership and inspire change.

Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Hours: Part time 3.5 days per week (26.25 hours)
Line Manager: Academic Principal
Team: Training / Training Administration
Location: Easneye, Ware, Hertfordshire; (hybrid working is also possible)
Salary: £24,524 per annum pro rata + benefits
Start date: As soon as possible
All Nations Christian College has been leading the way in cross-cultural mission training for over 60 years. We provide a flexible undergraduate programme validated by The Open University, alongside specialist short courses and a well-established postgraduate programme for mission leaders. Based in the UK, Hertfordshire, we are an independent, evangelical, interdenominational Bible college welcoming students from all over the world. Our mission is to serve the global church by training disciples of Jesus Christ for mission in a multicultural world.
Role Overview
We are seeking a detail-oriented Compliance and Data Protection Officer (DPO) to ensure the College meets its legal and regulatory compliance requirements as an educational establishment and a charity. The focus of the role is to be responsible, with the support of the Training Administration team, for all reporting to regulatory bodies in a timely manner to ensure the College meets the requirements of the Office for Students (OfS), The Open University (OU), Higher Education Statistics Agency (HESA), UK Visas & Immigration (UKVI), UK General Data Protection Regulation (GDPR), Information Commissioner’s Office (ICO), Competition and Marketing Authority (CMA) and other regulatory bodies. The postholder will also take on the role of Data Protection Officer (DPO) within the organisation and ensure that the college processes all personal data in compliance with UK data protection legislation.
Key Responsibilities
- Responsible for reporting internal information and meeting the reporting requirements of regulatory organisations – primarily the Office for Students (OfS), Higher Education Statistics Agency (HESA), the Open University (OU), the UK Visas & Immigration (UKVI), Competition and Marketing Authority (CMA) and the Information Commissioner’s Office (ICO). This will be with the support of the Training Administration team and all other teams within the college.
- Collaborate with senior management and other department heads to ensure compliance
- Collaborate with cross-functional teams to ensure compliance relating to HR, Health and Safety, Safeguarding, Prevent, Communications and Finance.
- Serve as the point of contact for regulatory bodies and external auditors
- Prepare and submit reports to regulatory agencies and senior management as needed and within required deadlines
- Use external student data systems – such as HESA / Salesforce
- Perform research to remain informed regarding higher educational and other compliance requirements
- Monitor the College’s compliance and internal policies to ensure they are up to date with relevant legislation, and draft new policies when required.
- Perform risk assessments to identify potential compliance issues and help the organisation understand compliance risk and scope
- Record findings accurately and follow up with senior management to ensure that issues are rectified
- Conduct investigations to discover the root cause of compliance problems when they arise
- Develop systems for data collection, tracking, managing and reporting
- As DPO, ensure all personal data and sensitive information is handled within the College according to UK GDPR guidelines
- Draft new and amend existing data protection policies, guidelines, and procedures, in consultation with key stakeholders
- Serve as the main point of contact within the organisation for staff members, regulators, and relevant authorities on issues related to data protection, and provide advice as required.
- Maintain records of all data processing activities within the College
- Conduct audits to ensure compliance and to address potential issues
- Train and advise all staff on compliance and GDPR regulations, how to meet, maintain and improve compliance requirements and the impact of non-compliance on the College.
- Review College external communication, marketing materials, websites and presentations to ensure compliance with regulations
Qualifications and Skills
Essential
Educated to degree level
Excellent written and verbal communication skills, and ability to promote the college
Strong organisational skills and ability to meet tight deadlines
Ability to multi-task, use initiative and prioritise
Excellent attention to detail with proof-reading skills and decision-making capability
Familiarity with compliance tools and systems
High level IT skills in Microsoft Outlook, Excel, Word, PowerPoint
Ability to interpret complex legal and regulatory documents such as contracts
Desirable
Experience in a legal, audit or risk management role
Project management skills, using project plans and trackers
HESA Data Futures, OU Salesforce, UKVI, CMA, SMS systems, CRM systems
Experience
Essential
Experience in a similar compliance role
A track record of working independently on projects and handling a wide variety of activities and confidential matters with discretion.
Demonstrated proactive approaches to problem-solving
Expertise and knowledge of best practice in Compliance and GDPR
Succinct minute taking
Desirable
Experience in a compliance role in higher education or an academic institution
Aptitude and Values
Essential
Professional, approachable and sensitive to those of other cultures
A resourceful team-player, with the ability to also be extremely effective independently
Calm under pressure with proven ability to meet targets and deadlines
Able to work in a changing environment
A heart for Christian cross-cultural mission
High standard of integrity and ethics
Other Information
§ This role is located at our site in Ware, Hertfordshire; (hybrid working is also possible).
§ It is a genuine requirement that the post holder is a committed Christian and fully supports the objectives of the college.
§ All Nations Christian College is committed to safeguarding adults at risk, and children from abuse and neglect. We expect all staff who work with us to share this commitment.
§ If you have a disability and wish to request a reasonable adjustment at any stage of the recruitment process, please contact HR
§ Applicants must have the right to work in the UK.
Benefits
§ Employer pension contributions of 8%. A salary sacrifice scheme option is also available.
§ Life Assurance of three times salary
§ Employee Assistance Programme
§ 30 days holiday per annum pro rata plus bank holidays (excluding the May bank holidays) plus the days the College is closed between Christmas and New Year.
§ Free, freshly prepared lunch at the College on your working days if on site.
To cultivate biblically rooted, hope-filled and culturally relevant engagement with God's mission by training and equipping disciples of Jesus Christ





The client requests no contact from agencies or media sales.