General manager jobs in manchester, greater manchester

About the role:

When a family member sustains a spinal cord injury it is a life changing experience for the whole family. They can feel very isolated and that no one understands what they’re going through.

Back Up’s Family Support Service is there to help. We enable a wide range of family members of all ages whose loved one is affected by spinal cord injury (SCI) to improve their wellbeing, build a support network and transform their lives through Back Up’s services. 

The Family Support Coordinator will assist in supporting family members on an individual basis as well as in group settings as appropriate, together with providing support in the process of identifying, recruiting and training new family support volunteers.

A Family Support Coordinator will be comfortable and efficient with data management and GDPR compliance.

Lived experience of having a relative with SCI is essential, together with sharing our commitment to transform the lives of everyone affected by spinal cord injury.

For full details please see our role description.

About us:

At Back Up, we have big ambitions. Over the next few years, we’re going to be transforming the lives of even more people affected by spinal cord injury.

Together we’ll be working hard to make sure everyone affected by spinal cord injury has access to the support they deserve; and we are the only spinal cord injury charity in the UK providing specific services to children and young people.

At Back Up, inclusion is at the heart of everything we do. Please read our Equality, Diversity and Inclusion Policy Statement. We are committed to creating an inclusive working environment where all our employees are encouraged to reach their full potential, and individual differences are valued and respected. We particularly welcome applications from those from black, Asian or ethnic minority backgrounds or those with higher level spinal cord injuries.

In 2024 Back Up won The Times and The Sunday Times Spotlight Award for Best place to work for disabled employees. As well as this, Back Up has been voted one of the top ten charities to work for (Third Sector Best Charities 2020). The enthusiastic, inclusive and supportive spirit of our very skilled staff ensure excellence in the services we deliver.c

Pregnancy Options Centre (Options) are seeking a Fundraising Officer to raise funds for our counselling and education services: supporting people in crisis or distress around unplanned pregnancy or pregnancy loss experiences and educating the next generation on matters surrounding sexual health and healthy relationships. The post-holder will be responsible for raising funds from grants/trusts applications, and for developing and maintaining donor relationships. The role also has scope to grow and develop relationships with local businesses and individual giving to increase our income diversity.

Pregnancy Options Centre provides free, non-directive help and support to anyone facing an unplanned pregnancy or struggling following an abortion or pregnancy loss. We offer a safe, non-judgemental environment where clients can explore their thoughts and feelings surrounding their situation and experiences. Alongside our counselling service, our Education project delivers interactive workshops to young people on topics surrounding healthy sex and relationships, self-esteem and the three options following an unplanned pregnancy: abortion, adoption and parenting.

Fundraising Officer Job Description

Key Responsibilities Fundraising and Finance:

• To carry out and contribute to the fundraising strategy
• Write comprehensive and compelling funding applications to Trusts and Foundations, tailoring them to meet a range of criteria
• To research and develop new funders to support the achievement of fundraising goals
• Build, nurture and maintain positive relationships with current funders, corporates and donors by stewarding them well.
• Ensure grants are acknowledged promptly and reporting requirements are met within agreed timescales
• To maintain up to date and accurate funder and donor records
• Work with project leads to identify and produce case studies/ service user statistics to demonstrate the impact of the charity’s projects
• Work with the CEO on community fundraising events, either organised by the charity or supporters.
• Explore innovative ways to diversify and expand Pregnancy Options Centre’s fundraising efforts.
• Work with the CEO to devise supporter care procedures for donors to ensure they feel valued by their interactions with us.
• In conjunction with the CEO, attend relevant networking events to increase the charity’s visibility and secure new partnerships.

Other:

• To provide quarterly reports for Trustee meetings
• To attend monthly staff meetings
• To carry out all such reasonable duties as may be required as part of the role instructed by the CEO
• To support and work within the Ethos of the Charity
• To attend regional or national events as required, including networking within the Pregnancy Centre’s Network (PCN)
• To attend Trustee meetings, when required, to give updates and feedback.
• To be familiar and comply with all the charities policies and procedures.

All appointees must comply with Options’ safer recruiting policy which includes self- disclosure forms, references.

In line with general data protection regulation (GDPR) legislation 2018, it is the responsibility of this post to ensure that all computerised and written personal information relating to Options’ clients, staff or volunteers to which they have access, is regarded as strictly confidential. Options maintains confidentiality within the service, subject to its confidentiality policy.

To apply, please send a CV and covering letter to Anna Madge through the Charity Jobs Website. 

Employment offers will be subject to two references, a basic DBS check and a right to work check.

Closing date: 24th July 5pm

Interviews: Shortly after

This new role is an exciting opportunity to support the growth of Family Fund’s community and volunteer fundraising, enabling more families raising a disabled or seriously ill child to access the help they need.

As a key member of the fundraising team, you will be instrumental in expanding our reach within communities, inspiring individuals, groups, and local businesses to get involved and raise vital funds.

The role

As our Community and Volunteering Fundraiser based in Wales, you’ll take the lead on growing our community fundraising income within Wales. Through proactive outreach, you will build relationships with supporters, volunteers, and local organisations empowering them to fundraise on our behalf.

You’ll deliver a mix of supporter recruitment, stewardship and event coordination. From championing local partnerships and speaking at community events, to helping individuals turn their ideas into successful fundraisers, you will be the local contact for Family Fund in your region.

Working closely with our fundraising and marketing teams, you’ll adapt and promote campaigns that resonate locally, driving participation and long-term engagement. A natural relationship builder, you’ll also support and grow our network of volunteers to maximise regional impact.

About you  

You’ll be passionate about making a difference, with experience in community fundraising, volunteer coordination, or a similar engagement-focused role. You’ll bring strong interpersonal and communication skills, with the ability to motivate and inspire supporters from all walks of life. 

Organised and results-driven, you’ll manage multiple projects effectively, balancing supporter care with meeting fundraising targets. Comfortable working independently and as part of a wider team, you’ll be confident representing Family Fund in your community and beyond. 

About us

Family Fund is a great place to work for great people. We provide a challenging and rewarding working environment where every staff member can make their mark.

We’re growing our collaborative and ambitious Fundraising Team at Family Fund, with exciting roles that will play a key part in helping us reach more families raising a disabled or seriously ill child.

We’re also recruiting for: 

Corporate Partnerships Manager (New Business) – to build strategic new corporate partnerships that support our mission. 

Philanthropy Manager – to develop and grow income through major donor and trust relationships. 

Each role offers the chance to make a real impact, working alongside passionate colleagues in a values-driven organisation. If you’re looking for a meaningful role where your fundraising expertise can truly change lives, we’d love to hear from you. 

We are a values based organisation and we aim to show our values in all that we do. Read our staff stories here, and see how our staff display our values every day.

We commit to inclusion, equity and diversity and we welcome applications from all parts of the community. Family Fund is a Disability Confident Leader. We will invite to interview all disabled applicants who meet the requirements for the role. If you have a disability, and are happy to let us know, please highlight this in your covering letter. We have also signed the Armed Forces Covenant and we welcome applications from the Armed Forces Community.

How to apply

Please complete the online application and submit your CV and a covering letter telling us how you meet the requirements for this role. Your cover letter should be no more than two pages long.

For more information, please read and download the job description.

The successful candidate must complete pre-employment checks that meet the Baseline Personnel Security Standard. This includes a requirement to undergo a right to work check and employment history verification.

Information

Location: Home – you must live in Wales

Closing date: 25 July 2025
Interview dates: 13 August 2025

This new role is an exciting opportunity to support the growth of Family Fund’s community and volunteer fundraising, enabling more families raising a disabled or seriously ill child to access the help they need.

As a key member of the fundraising team, you will be instrumental in expanding our reach within communities, inspiring individuals, groups, and local businesses to get involved and raise vital funds.

The role

As our Community and Volunteering Fundraiser, you’ll take the lead on growing our community fundraising income within a defined region. Through proactive outreach, you will build relationships with supporters, volunteers, and local organisations empowering them to fundraise on our behalf.

You’ll deliver a mix of supporter recruitment, stewardship and event coordination. From championing local partnerships and speaking at community events, to helping individuals turn their ideas into successful fundraisers, you will be the local contact for Family Fund in your region.

Working closely with our fundraising and marketing teams, you’ll adapt and promote campaigns that resonate locally, driving participation and long-term engagement. A natural relationship builder, you’ll also support and grow our network of volunteers to maximise regional impact.

About you  

You’ll be passionate about making a difference, with experience in community fundraising, volunteer coordination, or a similar engagement-focused role. You’ll bring strong interpersonal and communication skills, with the ability to motivate and inspire supporters from all walks of life. 

Organised and results-driven, you’ll manage multiple projects effectively, balancing supporter care with meeting fundraising targets. Comfortable working independently and as part of a wider team, you’ll be confident representing Family Fund in your community and beyond. 

About us

Family Fund is a great place to work for great people. We provide a challenging and rewarding working environment where every staff member can make their mark.

We’re growing our collaborative and ambitious Fundraising Team at Family Fund, with exciting roles that will play a key part in helping us reach more families raising a disabled or seriously ill child.

We’re also recruiting for: 

Corporate Partnerships Manager (New Business) – to build strategic new corporate partnerships that support our mission. 

Philanthropy Manager – to develop and grow income through major donor and trust relationships. 

Each role offers the chance to make a real impact, working alongside passionate colleagues in a values-driven organisation. If you’re looking for a meaningful role where your fundraising expertise can truly change lives, we’d love to hear from you. 

We are a values based organisation and we aim to show our values in all that we do. Read our staff stories here, and see how our staff display our values every day.

We commit to inclusion, equity and diversity and we welcome applications from all parts of the community. Family Fund is a Disability Confident Leader. We will invite to interview all disabled applicants who meet the requirements for the role. If you have a disability, and are happy to let us know, please highlight this in your covering letter. We have also signed the Armed Forces Covenant and we welcome applications from the Armed Forces Community.

How to apply

Please complete the online application and submit your CV and a covering letter telling us how you meet the requirements for this role. Your cover letter should be no more than two pages long.

For more information, please read and download the job description.

The successful candidate must complete pre-employment checks that meet the Baseline Personnel Security Standard. This includes a requirement to undergo a right to work check and employment history verification.

Information

Location: Home – you must live in the Midlands or South of England

Closing date: 25 July 2025
Interview dates: 13 August 2025

About the role:

When a family member sustains a spinal cord injury it is a life changing experience for the whole family. They can feel very isolated and that no one understands what they’re going through.

Back Up’s Family Support Service is there to help. We enable a wide range of family members of all ages whose loved one is affected by spinal cord injury (SCI) to improve their wellbeing, build a support network and transform their lives through Back Up’s services. 

The Family Support Coordinator will assist in supporting family members on an individual basis as well as in group settings as appropriate, together with providing support in the process of identifying, recruiting and training new family support volunteers.

A Family Support Coordinator will be comfortable and efficient with data management and GDPR compliance.

Lived experience of having a relative with SCI is essential, together with sharing our commitment to transform the lives of everyone affected by spinal cord injury.

For full details please see our role description.

About us:

At Back Up, we have big ambitions. Over the next few years, we’re going to be transforming the lives of even more people affected by spinal cord injury.

Together we’ll be working hard to make sure everyone affected by spinal cord injury has access to the support they deserve; and we are the only spinal cord injury charity in the UK providing specific services to children and young people.

At Back Up, inclusion is at the heart of everything we do. Please read our Equality, Diversity and Inclusion Policy Statement. We are committed to creating an inclusive working environment where all our employees are encouraged to reach their full potential, and individual differences are valued and respected. We particularly welcome applications from those from black, Asian or ethnic minority backgrounds or those with higher level spinal cord injuries.

In 2024 Back Up won The Times and The Sunday Times Spotlight Award for Best place to work for disabled employees. As well as this, Back Up has been voted one of the top ten charities to work for (Third Sector Best Charities 2020). The enthusiastic, inclusive and supportive spirit of our very skilled staff ensure excellence in the services we deliver.

About the role:

When a family member sustains a spinal cord injury it is a life changing experience for the whole family. They can feel very isolated and that no one understands what they’re going through.

Back Up’s Family Support Service is there to help. We enable a wide range of family members of all ages whose loved one is affected by spinal cord injury (SCI) to improve their wellbeing, build a support network and transform their lives through Back Up’s services. 

The Family Support Coordinator will assist in supporting family members on an individual basis as well as in group settings as appropriate, together with providing support in the process of identifying, recruiting and training new family support volunteers.

A Family Support Coordinator will be comfortable and efficient with data management and GDPR compliance.

Lived experience of having a relative with SCI is essential, together with sharing our commitment to transform the lives of everyone affected by spinal cord injury.

For full details please see our role description.

About us:

At Back Up, we have big ambitions. Over the next few years, we’re going to be transforming the lives of even more people affected by spinal cord injury.

Together we’ll be working hard to make sure everyone affected by spinal cord injury has access to the support they deserve; and we are the only spinal cord injury charity in the UK providing specific services to children and young people.

At Back Up, inclusion is at the heart of everything we do. Please read our Equality, Diversity and Inclusion Policy Statement. We are committed to creating an inclusive working environment where all our employees are encouraged to reach their full potential, and individual differences are valued and respected. We particularly welcome applications from those from black, Asian or ethnic minority backgrounds or those with higher level spinal cord injuries.

In 2024 Back Up won The Times and The Sunday Times Spotlight Award for Best place to work for disabled employees. As well as this, Back Up has been voted one of the top ten charities to work for (Third Sector Best Charities 2020). The enthusiastic, inclusive and supportive spirit of our very skilled staff ensure excellence in the services we deliver.

Churches Conservation Trust (CCT) is the national charity caring for historic churches at risk. As the operator of the third largest heritage estate in charitable ownership in the UK, our 356 historic churches include examples of irreplaceable architecture, archaeology and art from 1,000 years of English history.

CCT has an international award-winning reputation in heritage conservation and regeneration. All churches in our care are listed, mostly Grade I and II*, and some are Scheduled Ancient Monuments.

Without our care, these buildings might have disappeared entirely. Instead, they are enjoyed as social, tourism, educational and cultural resources, kept open, in use, and living once again in the heart of their communities.

Overall job purpose

In recent years, CCT has experienced great success in applying to grant funders, including Trust and Foundations, Landfill Communities Fund, and the National Lottery Heritage Fund. 

CCT’s 2025 -30 strategy focuses on delivering conservation projects across our estate and securing income from grant funders will be crucial.  We will also work with local communities to address smaller conservation projects via the Community Initiative Framework.

The Grants Officer will research and identify relevant funding opportunities, build a healthy pipeline, and submit applications for project funding to meet fundraising targets during an exciting period of growth.

There will be requirement for occasional travel for project visits and team meetings. 

How to apply

If you would like to apply for this role, please visit our recruitment portal. You’ll be asked to submit a CV and a short supporting statement (max 2 sides A4) outlining how you fulfil the person specification for this post.

Please note direct applications via email cannot be accepted for this role; only applications submitted through our recruitment portal will be considered.

The closing date for receipt of applications is 8am on Monday 21st July

 There will be a two-stage interview process with first stage taking place online on Monday 4th August 2025. Please note that the interview date and location have been specifically chosen according to the availability of the panel.

The second stage will take place on Wednesday 6th August 2025 and will be held online.

We are a Disability Confident Committed Employer. Candidates who declare that they have a disability and who meet the essential criteria for the job will be offered an interview.

We are an inclusive employer and offer equal opportunities to all regardless of an individual’s age, disability, gender identity, marriage or civil partnership status, pregnancy or maternity, race, religion or belief, sex and sexual orientation.

We are not a licensed sponsor at this time. Any offer of employment will be made subject to valid right to work in the UK being provided.

We are seeking an Marketing and Communications Officer to join our team who would focus on our two years development strategy and supporting income generation. The successful candidate will play a crucial role in driving and developing the communication and marketing activities to existing donors and attracting new donors, working with our Fundraising Manager. They will have the ability to inspire supporters and communicate the difference their support makes. This is an opportunity to make a tangible difference and to be part of a small, friendly team of trustees who are passionate about improving lives of rural children in Ethiopia.

Core working week is Monday to Friday 8.00am – 4.00pm, 37.5 hours per week, excluding Bank Holidays with requirement to work sometimes outside of core hours and at weekends, nights and bank holidays • Provide core maintenance service for the Association, including planned projects, reactive maintenance, cyclical and preventative repairs, administration and any ad-hoc tasks as arising • Responsible for the health & safety of any task being carried out and to make sure that the plant, equipment, or machinery is compliant with all legislation • Tasks to cover a wide range of technical and maintenance skills, including painting, electrical, plumbing, carpentry, grounds work and general building work and other work as appropriate, depending upon skills and qualifications required to achieve the task • To provide out of hours support on an on-call rota basis • Maintaining plant, spares and equipment across a range of Association sites. This includes completing monthly stock audits to ensure adequate levels or parts/materials/equipment are maintained and readily available for repairs. Ensure asset lists are updated with live information • Carry out site inspections & audits to ensure Health & Safety/Compliance & quality/standards are met • Carry out internal works to void properties. Inclusive but not limited to painting, minor repairs, plumbing and void safety checks. • To liaise with, staff, and residents as required, to carry out any maintenance tasks ensuring high levels of customer service • To liaise with and ensure performance of external contractors • Carry out allocation & scheduling of work tasks to staff and external contractors. Produce detailed specifications through to quotation. • Review when required - reports, quotations & recommendations from external consultants/contractors, and advise/ liaise with Property Manager on best value • Ensure ways of working, processes, policies and procedures are understood and followed • Review & monitor external reports such as lifts, Legionella, Asbestos and plant room inspections and liaise with Property manager on recommendations and appropriate actions • To provide cover and advice for Facilities Assistants/maintenance staff when and if required • On a rota basis you may be required to be the Property contact for a given period as agreed by line manager • Any administration duties as required by your Line Manager • Any other reasonable duties as required by your line manager. General There may be occasions when the post holder may be required to work at any other of the YMCA TG sites/offices in line with service needs. • The post holder must at all times carry out his/her responsibilities with due regard to YMCA TG policies and procedures in particular Equal Opportunities, Health & Safety, Confidentiality, Safeguarding and Data protection Act. • All staff have a responsibility to participate in the YMCA TG Individual Performance Review Scheme and to contribute to their own development, and the development of any staff they appraise or are responsible for. • The above Job Description is not intended to be exhaustive; the duties and responsibilities may therefore vary over time according to the changing needs of the service.

Trusts and Philanthropy Fundraiser

Salary: £34,835 - £38,706 per annum (DOE) + benefits 

Hours: 37.5 hours per week + Hybrid working 

Type: Permanent, full-time

Location: Cheadle Hulme, SK8 6RQ

Closing date: Monday 14th July

Are you an experienced Fundraiser looking for a new and exciting opportunity? Here at Seashell, we are looking for a talented individual who is passionate about making a difference to the lives of others…

About Seashell Trust

Originally founded in 1823, Seashell Trust is a nationally recognised and registered charity based in Cheadle Hulme, Stockport. The Trust comprises of the Royal School Manchester, the Royal College Manchester, bespoke Residential Care Homes, Outreach Health and Family Services that support over 8,000 people a year. We provide expert education and residential care for children and young adults with multiple complex disabilities including, profound learning difficulties,

multi-sensory impairments, mobility issues and neurological disorders like severe autism. Our fantastic services are based all on one-site, which deepens our sense of community for our children and young adults and the Seashell team.

We are currently in the midst of the largest fundraising appeal in our 200-year history which will see our campus become the national centre of excellence for the education and residential care of children and young adults with the most complex disabilities.

In 2015 we raised £10 million to build our residential care facility Sir Norman Stoller Way and in 2023, opened The Moulding Foundation building, a £25 million home for Royal School Manchester. We are now turning to the next phase of the campus development, to build a new £30 million home for our Royal College Manchester. The Ged Mason building is due to open in early 2026.

About the role

Your role will contribute to Seashell’s ambitious plans to grow income over the next five years, so that we can deliver the very best education and care for our children and young adults.

Key Responsibilities

• Raise income in line with agreed personal and team fundraising targets
• Develop and prepare bespoke funding applications for capital, restricted and unrestricted projects
• Maintain and develop existing relationships with small and medium-sized trusts and foundations and support  prospecting to grow the portfolio.
• Record financial and other data relating to trusts, foundations and major donors on our CRM, in line with GDPR guidelines.
• Maintain accurate income records and ensure donations are acknowledged in a timely and appropriate way.
• Share project information, budgets and statistics gathered for appeals with the wider fundraising team.
• Ensure student information in funding appeals is appropriate and consented for use.
• Work with the fundraising team to support tours of the campus and host supporters at Seashell fundraising events on occasional evenings and weekends.

What you will need for the role: 

• Previous experience in a fundraising role for a charitable organisation.
• Demonstratable track record of income generation through trust and foundation fundraising.
• Knowledge of technology and IT Systems, including Microsoft Office and CRMs.
• Experience of financial management including developing income spreadsheets and raising invoices.
• Excellent communication and relationship development skills.
• Enthusiasm and commitment to giving the children and young adults at Seashell the best opportunities.

What we can offer you:

Our detailed 2-week induction program ensures that all Seashell employees gain the essential knowledge to work within our amazing setting. With our commitment to ongoing training and development through appraisals and supervisions we encourage career progression and development throughout the business.

Other benefits include:

• Use of our on-site gym, fitness classes, and state of the art swimming pool
• Employee discounts
• Cycle to work scheme
• Free on-site parking
• Employee recognition and reward Summer and Winter events.
• Paid Enhanced DBS

If you have any questions about the role or would like to speak to a member of our Recruitment team before submitting your application, please get in touch! 

Salford CVS (Community and Voluntary Services) is the city-wide infrastructure service for the VCSE (Voluntary, Community and Social Enterprise) sector. We support almost 1,000 VCSE groups and organisations in Salford, with 7,000 paid staff and 62,000 volunteers between them. With a 40-strong team of our own, we’ve been making a difference for local residents since 1919, and we have some exciting plans for the future. We’d like you to be part of them.

Helping us break down barriers to employment and enterprise for vulnerable people, you will work closely with our Programme Manager and a wide range of Elevate partners.

From day to day, you will:

• Connect grassroots organisations.
• Maintain relationships with existing employers and bring new businesses on board.
• Work closely with delivery partners to match participants with opportunities.
• Maintain real-time information on vacancies.
• Develop persuasive case studies and features.
• Provide detailed management information that delivers real insight.
• Coordinate publicity programmes, including social media campaigns.
• Roll out consistent reporting tools.
• Drive operational improvements.

In short, you will do everything it takes to demonstrate the life-changing impact Elevate has across Salford, whilst making certain that we respond rapidly and compassionately to the people who need us.

To take on this exceptionally rewarding challenge, you will require:

• Experience of supporting far-reaching projects and programmes, ideally in a social impact setting.
• A structured approach to problem-solving and a clear focus on results.
• Excellent communication and relationship-building skills.
• Outstanding presentation and report writing abilities, with the creativity to bring data to life.
• Real flair for operating on your own initiative.
• Deep passion for tackling inequality and supporting community-led change.

In return, you can expect a comprehensive package of benefits, including:

• Development opportunities.
• 28 days’ holiday (rising to 30 days after five years).
• Pension scheme with 7% employer contribution.
• Subsidised membership of the Hospital Saturday Fund, and much more.

Help us release the potential of the people of Salford and we will do the same for you, giving you the training and development to take your career to the next level.

To learn more and apply, please visit our website.

Closing date: Noon on 10th July 2025

Interview dates: 17th July 2025 (in person)

About Chapter One

Chapter One is a dynamic, growing charity with a vision of a world in which all children have the literacy skills needed to thrive. Our mission is to close the reading gap by providing children with one-to-one support at the time they need it most. 

Our unique Online Reading Volunteer programme currently supports around 3,000 children a year. It pairs disadvantaged, struggling five to eight-year old (KS1) readers with reading support volunteers who come from over 140 local and national businesses. The volunteer ask is very focused: readers commit 30 minutes a week to read with a child using a bespoke digital platform for an entire academic year. The results are transformative, boosting children's reading confidence and ability. 

For more information about our programmes please visit our website. Please also take some time to visit our social media channels and watch our videos.
 

About the Role

The Human Resources (HR) & Administrative Assistant will provide support to the CEO, Line Managers and the wider team with a range of HR related and administrative tasks. They will work remotely and will need to have access to a reliable internet connection. They will report to the CEO.

This role is ideal for someone who wishes to pursue a career in HR, and Chapter One is willing to support the postholder to gain external qualifications. This role is subject to an Enhanced DBS check, and the post-holder must be permanently based in the UK at the time of applying and for the duration of their employment. 

All Chapter One employees are required to attend quarterly in-person staff meetings held in various locations across the UK (all expenses covered); participation is mandatory.

Main duties will include:

HR Administration and Data Management

• Maintain accurate and up to date HR records on Chapter One systems

• Be the in-house expert on Breathe, Chapter One’s HR system

• Lead on data entry and HR system (Breathe HR) management, including generating relevant reports to support staff management and key decision making

• Monitor and track training and DBS records ensuring timely renewals in line with Chapter One’s policies

• Assist with documenting and maintaining HR process and workflows

• Ensure employee documents are stored correctly and confidentially

Organisational Policies and HR Procedures

• Working with the CEO and the Senior Leadership Team (SLT) to create, update and disseminate relevant Charity policies and/or updates to the staff handbook

• Prepare standard HR letters and documents (contracts, change letters)

• Lead on the liaison with and promotion of the organisations Employee Assistance Programme (Health Assured EAP)

• Create process guides for staff in collaboration with Line Managers and the CEO

• Act as a first point of support for HR-related queries from managers, escalating to the CEO when needed

• Liaise with Chapter One’s external HR advice provider when additional expertise is required

• Proactively identify opportunities to streamline and improve HR administrative processes and procedures

Recruitment, Onboarding and Offboarding

• Support managers through the entirety of the recruitment process for staff and trustees - including, but not limited to, advertising vacancies, organising applications, arranging interviews, monitoring interview tasks, coordinating assessments, collecting candidate documents, requesting references

• Managing the onboarding process for all new staff, including, but not limited to, holding HR induction meetings, coordinating new starter paperwork, setting probation review dates and training

• Work with Line Managers to organise induction plans, schedule introductory meetings, and ensure new starters are fully supported during their initial weeks

• Coordinate the offboarding process for departing staff, including exit interviews, return of equipment, and removal from systems

General HR Support

• Organise and schedule staff meetings and organisation-wide training sessions

• Coordinate wellbeing and employee engagement activities, including, but not limited to annual surveys, staff away days, seasonal events

• Plan and coordinate in-person meeting logistics, including venue booking, accommodation, equipment and refreshments, ensuring all arrangements are inclusive and appropriately tailored to staff needs

• Work with the SLT to be a champion of Chapter One’s values, and a custodian of its supportive work culture

• Communicate instructions and other messages to Line Managers and staff clearly and promptly on behalf of the CEO 

• Support with preparation for audits or compliance checks e.g. Right to Work, DBS

• Provide HR support to staff working groups e.g. Wellbeing or Learning and Development

• Attend external HR webinars (eg with DOHR or Breathe) and disseminate information to the CEO & Line Managers as required

• Stay informed of relevant employment law updates, notifying the CEO of possible changes needed to policies or procedures

• Support general organisational administration as needed, such as scheduling key meetings, maintaining registers or documentation, or assisting with regulatory filings

• Assist the CEO & Line Managers with additional HR and administrative/organisational tasks, assigned at the discretion of the CEO

We are looking for applicants with the following essential qualities:

• Educated to A-level standard or equivalent

• A genuine interest in Chapter One, with a passion for the work we do

• Experience in a similar HR role 

• Proficient in use of Microsoft Excel/Google Sheets and Google Workspace

• Excellent written and oral communication skills

• Excellent interpersonal skills with the ability to build relationships with colleagues at all levels

• Thoughtful, compassionate and inclusive approach to interpersonal relationships

• Self-motivated and proactive, with a problem-solving mindset

• Goal-oriented team-player who also thrives working independently

• Meticulous eye for detail, who takes pride in holding themself to the highest standards in all aspects of their work

• Professional, discreet and able to handle confidential information

• Working knowledge of HR functions

The best applicants will also have the following desirable qualities:

• Experience of working in the charity/non-profit sector

• A desire to develop a career in HR

• A qualification in HR, e.g. CIPD Level 3, or working towards one

Interview Dates:

1st round interviews - Tuesday 22nd and Wednesday 23rd July
2nd round interviews - Monday 28th July

Chapter One is an Equal Opportunity Employer. We value and celebrate diversity in backgrounds and experience and are deliberate about the kind of teams we are building. Literacy is a universal concern, and we need people from all backgrounds to maximise our innovation, creativity and impact. We especially welcome applications from individuals who have experienced disadvantage and/or from those who are of Black, Asian and Minority Ethnic communities who are currently underrepresented in the organisation. 

Chapter One is committed to safeguarding children and young people. All postholders are subject to a satisfactory enhanced Disclosure and Barring Service disclosure. Copies of our Safeguarding Policy and Safer Recruitment Policy are available on request

About us: 

At Back Up, we have big ambitions. We launch our bold new strategy in April 2025 and together we’ll be working hard to make sure everyone affected by spinal cord injury has access to the support they need. We have a unique portfolio of high-impact services, and we are the only spinal cord injury charity in the UK providing dedicated services to children and young people.

At Back Up, inclusion is at the heart of everything we do. We are committed to creating an inclusive working environment where all our employees are encouraged to reach their full potential, and individual differences are valued and respected. We particularly welcome applications from those from black, Asian or ethnic minority backgrounds or those with higher level spinal cord injuries. 

In 2024 Back Up won The Times and The Sunday Times Spotlight Award for Best place to work for disabled employees. Previously, Back Up was voted one of the top ten charities to work for (Third Sector Best Charities 2020). The enthusiastic, inclusive and supportive spirit of our very skilled staff ensure excellence in the services we deliver. 

About the role:

Do you have experience of working with disabled people? Are you a highly organised team player with an eye for detail and a passionfor making a difference?If so, Back Up could offer you an inspiring and fulfilling role making a significant difference to the lives of people with spinal cord injuries.About the role:All of our courses aim to increase confidence and independence in a supportive environment. They’re also led by people who have a spinal cord injury themselves–allowing participants to learn from others who have who have been there and can understand the issues and challenges.

As Courses Team Leader, you will be working closely with our Courses Coordinators and the wider team to oversee the ongoing development and delivery of this key part of Back Up’s services.You will be need to be creative, well organised and be a supportive line manager with supervisory experience. Most important though is your commitment to supporting those affected by spinal cord injury to thrive.

For full details please see our job description.

How to apply

Please apply by emailing recruitment @ backuptrust. org. uk by midnight on 10 July 2025.

• A CV with salary information for your most recent post and two referees, one of whom should be your present or most recent employer. We will contact them after interview. 

• A (maximum) two side A4 supporting statement, saying why you want the job and explaining how you fit the person specification. This statement is crucial; CVs alone will not be accepted. We will acknowledge receipt of your application, and then let you know if you are to be invited to interview.  

• A completed equal opportunities form. This form will be kept separate from your application, and not viewed by the recruiting manager. It is used to help us assess the diversity of our applicants to ensure our processes are fair to all. It is optional to fill in but it will help us improve and maintain high standards.  

• We will acknowledge receipt of your application, and then let you know if you are to be invited to interview.  Interviews will be held on 14 July 2025. Please let us know if you are unable to make that date.     

What will the process involve?

The process will involve at least one interview round which will be either in person or online. There will be a panel interviewing you and you may be asked to complete a task beforehand to present to the panel. If you need any support or adjustment to the recruitment process at any stage, do please ask and we’d be pleased to work with you to put these in place so that you can perform to the best of your abilities throughout the process and demonstrate your suitability for the role. Please email recruitment @ backuptrust. org. uk

Guaranteed Interview Scheme

As a ‘Disability Confident’ employer we are committed to the inclusion of disabled people as candidates and employees. We are proud that we get high numbers of disabled people applying for roles at Back Up. We will offer an interview to a fair and proportionate number of disabled applicants that meet the minimum criteria for the job.

Please let us know if you are eligible for the scheme: recruitment @ backuptrust. org. uk

Don’t meet every single requirement?

At Back Up we are dedicated to building a diverse, inclusive and authentic workplace, so if you’re excited about this role but your past experience doesn’t align perfectly with every criteria in the job description, we encourage you to apply anyway. You may be just the right candidate for this or other roles at Back Up.

Join our Legacy Administration Team as the right hand to the Team Leader, where you’ll play a key role in managing a vibrant mix of specific, residuary, and reversionary bequests. You’ll help transform supporters’ final wishes into real-world impact, ensuring every generous legacy gift reaches its full potential for Marie Curie’s vital work

Description for Internal Candidates

Marie Curie is the UK’s leading end-of-life charity. We are the largest non-NHS provider of end-of-life care in the UK, the only provider across all four nations, delivering community nursing and hospice care across the country, while providing information and support on all aspects of dying, death, and bereavement. Our leading research pushes the boundaries of what we know about good end-of-life, and our campaigns fight for a world where everyone gets to have the best possible quality of life while living with an illness, they’re likely to die from.

Your Role in Our Vision

Join our Legacy Administration Team and manage a varied and active caseload of specific, residuary, and reversionary bequests. This is a pivotal role, helping to ensure that every gift left to Marie Curie is handled with care, accuracy, and respect — enabling us to continue delivering our essential services.

Legacy income is one of the most significant sources of funding for our charity. In this role, you will be responsible for safeguarding and maximising that income through diligent case management, effective communication with solicitors and executors, and a firm understanding of probate law and best practice. Your work directly contributes to our ability to care for people affected by terminal illness.

Experience across all UK jurisdictions is not essential, as full training will be provided.

Key Responsibilities

• Manage a caseload of specific, residuary, and reversionary legacies across the UK.
• Ensure Marie Curie receives its full legal entitlement, in line with Wills and settlements.
• Handle correspondence efficiently, updating records on our FirstClass 4 database and meeting internal service standards.
• Act as the lead charity where appropriate and liaise with co-beneficiaries.
• Monitor and progress open cases to ensure timely completion.
• Review estate accounts carefully, ensuring accuracy and appropriate application of tax exemptions.
• Obtain tax deduction certificates where cost-effective to do so.
• Ensure funds are allocated correctly to restricted or unrestricted purposes as specified in Wills.
• Comply with Law Society guidelines regarding Non-Contentious Costs.
• Represent Marie Curie’s interests in shared estates and collaborate with legal professionals and the public.
• Identify and escalate potential risks or disputes that may affect our entitlement.
• Seek opportunities to maximise the value of legacies and proactively manage estate assets.
• Support stewardship activity by working closely with the Legacy Marketing and Local Legacy teams.

What You’ll Need

• Proven experience in legacy administration.
• Experience working in or with the charity sector.
• ILM Certificate in Charity Legacy Administration, Law Degree, or relevant professional qualification.
• Strong understanding of probate law and estate management.
• Excellent communication and interpersonal skills.
• Highly organised with a strong attention to detail.
• Confident using digital systems and databases.

Application & Interview Process

Please find full job description here 

• As part of your online application, you will be asked for a CV and covering letter.  Please review both the advert and job description and outline your most relevant skills, experience and knowledge for the role.
• Closing date for applications: Sunday 20th July 2025 23.59pm

Salary:  £30,000 - £35,00 DOE + London Weighting £3,500 (where applicable, 2/3 days in London Office per week) 
Contract:Permanent, Full Time 
Based: UK Home Based with monthly travel to our London office or one of our hospices (Marie Curie will cover all travel costs and if required, accommodation) OR London Office Embassy Gardens based.

Benefits you’ll LOVE:

• Flexible working. We’re happy to discuss flexible working at the interview stage.
• 25 days annual leave (exclusive of Bank Holidays)
• Marie Curie Group Personal Pension Scheme (we will match your contribution up to 7.5%)
• Loan schemes for bikes; computers and season tickets
• Continuous professional development opportunities.
• Industry-leading training programmes
• Wellbeing and Employee Assistance Programmes
• Enhanced bereavement, family friendly and sickness benefits
• Access to Blue Light Card membership
• Subsidised Eye Care

Marie Curie is committed to its values, which underpin our work.  We take stringent steps to ensure that the people who join our organisation through employment or volunteering, are suitable for their roles and are committed to safeguarding all our people from harm. This includes our staff, volunteers and all those who use or come into contact with our services. We are dedicated to creating not just a safe place to work but also a supportive and rewarding one.

We are committed to a world where everyone can thrive and fulfil their potential. We are devoted to the social justice imperatives and organisational benefits of full diversity, inclusion and equity in the workplace, and are a Stonewall champion. We actively encourage and welcome applications from candidates of diverse cultures, perspectives and lived experiences.