General manager jobs in SE6 1HW
We are seeking a visionary Chief Executive Officer to lead one of London’s most vital community organisations into its next chapter. Based in North Kensington, the Dalgarno Trust is a lifeline for many of its 6000+ local residents living in one of the most underserved and diverse areas within the Royal Borough of Kensington and Chelsea. As the only community centre in the neighbourhood, it tackles long standing community needs, from health inequalities to digital exclusion, vibrant youth programmes, a busy weekly foodbank, and inclusive wellbeing initiatives. The CEO will play a pivotal role in shaping the future of this anchor institution, driving strategic growth while remaining deeply connected to the needs and lived experiences of the community.
This is an opportunity to lead a charity where you not only have direct visibility of the impact, you will also have multiple opportunities to be involved with making a real change to the lives of others. The CEO will be responsible for steering the organisation’s strategic direction, building sustainable income streams, and strengthening partnerships across the public, private, and voluntary sectors. With oversight of a dynamic workforce, including full-time, part-time, sessional staff, and volunteers, the CEO will ensure high quality service delivery, encourage innovation, and foster a resilient, inclusive culture. As the public face of the Dalgarno Trust, they will represent the charity in borough-wide forums, advocate for policy change, and amplify the voices of all its beneficiaries.
Dalgarno Trust is committed to building a team that reflects the diversity of the community it serves and developing a workplace where everyone feels a sense of belonging and can thrive. We welcome applications from candidates of all backgrounds, identities, and lived experiences. We actively encourage individuals who have a passion for equity and a strong ability to oversee and manage the multiple elements of a thriving and busy community centre where one day is never the same as the next.
Key Responsibilities
Strategic Leadership & Governance
- Work with the Board of Trustees to set and deliver the charity’s vision, mission, and strategic priorities.
- Provide clear, evidence-based advice and recommendations to the Board, ensuring effective governance and compliance with legal and regulatory requirements.
- Position the charity as a recognised leader in tackling inequality and poverty in the borough, particularly the North Kensington area.
- Maintain financial oversight taking a strategic approach to managing Dalgarno Trust’s finances in a sustainable way – ensuring adequate reserves are maintained.
- Ensure effective short, medium, and long-term financial planning is in place throughout the different levels of the organisation. Provide effective scrutiny by working with Dalgarno Trust’s accountants and finance personnel.
Income Generation & Fundraising
- Lead a sustainable income generation strategy, including accessing trust and foundation fundraising, corporate sponsorships, statutory grants, and social enterprise opportunities.
- Build and maintain relationships with funders and donors to maximise opportunities for growth and diversification of income.
- Ensure effective financial management, monitoring, and reporting of a c.£750k annual budget.
Partnerships & Place-Leadership
- Develop and maintain partnerships with voluntary, public, and private sector organisations to aid joint delivery of services.
- Represent the Dalgarno Trust in local strategic forums, influencing public policy and service design to reflect community needs.
- Strengthen the charity’s role as an anchor organisation and hub for community activity and leadership.
Please see the job description attachment for further responsibilities. If you would like to have an informal discussion with the CEO about Dalgarno Trust and the role, please get in touch with Esma Dukali via email refer to JD PDF for contact details.
Applicants are invited to submit an up-to-date CV and a supporting letter (maximum 1500 words) explaining how they meet the requirements outlined in the Person Specification within the job description. Please note: only applications that follow these instructions exactly will be considered. Interviews are expected to be held on 27th November.
A safe and happy Community Centre for the people of North Kensington, London



The client requests no contact from agencies or media sales.
Position: Head of Volunteering
Type: Full-time (35 hours a week), permanent
Location: Office-based in London, N4 with flexibility to work remotely
Salary: £65,118 per annum plus excellent benefits
Salary Band and Job Family: Band 4
About us
We make sure people living with MS are at the centre of everything we do. And it’s this commitment that unites us across the UK.
Our strategy is based on what people affected by MS have told us is important to them. It gives us a clear and determined focus.
Our work is based on the hopes and aspirations of our MS community. Together we campaign at all levels, fund ground-breaking research and provide award winning support and information.
Our people are our greatest asset and the key to our success. We offer a vibrant, progressive working environment where you'll be able to make a difference.
About this job
This year, we’ve embarked on introducing a bold, exciting new operating model and structure to improve our services and support to help everyone affected by MS.
We’re making it easier for people who use our services to find and connect to the support they need. And we're looking at ways to make our support more accessible and personalised to meet people’s individual needs, no matter where they are on their MS journey.
We’re creating services that are flexible so that, when someone's circumstance changes, we’ll change too. As demand for our services grows, we’ll always be ready to support everyone who needs our help.
Our new structure and our new ways of working will bring all of these services together under one delivery model launching next year. We're creating a new virtual support hub to bring together everything our community needs to manage their MS or support and care for someone living with MS.
Our Head of Volunteering is a key leadership role in our Services and Support directorate, as part of our Services Development function.
We rely heavily on our volunteers to support our mission and improve the lives of people affected by MS. Our volunteers who generously donate their time are critical to our success.
Our volunteers play an important role in:
- fundraising events
- delivering resources to people affected by MS
- advocating for MS research and policy
- providing care and support to the MS community
Our Head of Volunteering will be:
- leading on the development and implementation of the organisation's volunteering strategy
- growing organisational capacity and capability in volunteering, maximising the unique contribution volunteering can make to support the MS Society's strategic aims.
- leading a team who will support our volunteer journey, volunteer experience and volunteering systems, developing a high-performing and motivated culture within teams.
- ensuring volunteer-related policies, products and procedures are aligned with sector best practice and opportunities are increased to support the engagement and retention of volunteers, leading to an increase in flexible volunteering roles and volunteers.
- seeking new opportunities to grow and develop volunteer capacity, engagement and impact.
We’re looking for:
- extensive experience of development and successful implementation of a volunteering strategy or plan
- a proven track record of operating at a senior level within a volunteering function or organisation, engaging significant numbers of volunteers.
- significant experience in developing and implementing volunteer journeys, policies and processes focussed on improving the volunteer experience.
- substantial experience of successfully leading and managing a large and geographically dispersed teams of staff and volunteers, embedding change and fostering a high performing culture.
Closing date for applications: 9:00 on Friday 7 November 2025
Interested?
PLEASE PRESS THE 'HOW TO APPLY' BUTTON FOR MORE INFORMATION.
Equal Opportunities
We particularly welcome applications from people with disabilities and or from ethnic minority backgrounds.
We’d be grateful if you downloaded and completed the equality and diversity monitoring form and submit it with your application.
Disability Confident Employer
We’re a Disability Confident Employer and we’re committed to promoting equality and diversity.
You can ask for reasonable adjustments as part of both our recruitment and new starter on-boarding processes.
If you need any help or adjustments to apply for this role, please contact us. You can also ask for the application materials to be sent to you in a different format. Such as for them to be sent to you by email or in a larger word format.
More about our employee benefits:
We have a wide range of employee benefits including (but not limited to):
Encouraging work life balance
- 38 days paid annual leave (including bank holidays), pro-rata for part-time
- More annual leave entitlement, based on length of employment
- Smart working options (with the opportunity to work remotely and find a smart working pattern that suits both you and us)
- Flexible working options
Caring for you and your family
- Generous sick pay entitlement
- More sick pay entitlement, based on length of employment
- Opportunity to buy and sell annual leave in each calendar year
- Free access to a GP virtually 24 hours a day/7 days a week allowing you unlimited advice, reassurance and where appropriate diagnosis
- Enhanced leave for new parents
- Free access to a confidential 24 hours a day/7 days a week helpline service for both you and your family with a specialist range of support and information
- Special leave options (such as up to 5 days paid leave for domestic or personal emergencies a year)
- 10 days paid disability leave a year, pro-rata for part-time
- 10 days paid carers’ leave a year, pro-rata for part-time
- Cycle to work scheme
- Death in service scheme
- New family-friendly benefits, including paid leave:
- In the event of miscarriage or still birth
- To support fertility treatments
- For antenatal appointments for both parents
Thinking about your finances
- Enhanced salary sacrifice pension scheme
- Discounted season ticket loan and interest-free emergency loans
- Give as you earn to support other charities of your choice before tax
- New employee portal including lifestyle savings vouchers and personal wellbeing
Enriching your life at work
- Personalised development plans with a wide range of training courses and opportunities to source additional training options with your line manager
- Yearly internal apprenticeship opportunities
- New, modern offices that embrace working together both in-person and remotely
- Various opportunities to influence how we internally operate (including surveys, and focus and committee groups)
- Active and supportive internal employee networking groups for collaboration and peer support
- 2 days paid leave a year for volunteering for MS Society activities during normal working hours (such as fundraising events, or campaigning in the local community)
- 2 days paid leave a year for volunteering with other charities during normal
Safeguarding
We’re committed to safeguarding and promoting the welfare of everyone who uses our services and we come into contact with.
This is regardless of Gender, Race, Disability, Sexual orientation, Religion or belief, Pregnancy, Gender reassignment.
We recognise our particular responsibility to make sure vulnerable adults and children are protected.
We have measures in place to protect everyone we come into contact with from abuse and maltreatment of all kinds.
Your right to work in the UK
You must have the right to work in the UK to work in paid employment with us. You’ll need to share documents showing you’re eligible to work in the UK if we offer you employment.
You can find the UK visas and permits granting you the right to work in the UK on the UK Government website. We currently don’t have a Sponsor Licence agreement with the Home Office and aren’t able to support you with your visa applications.
No agencies please.
To fund world-leading research, share the latest information and campaign for everyone's rights. Together we are a community. Together we can stop MS
As the Head of Engagement and Communications, you’ll support the Executive Director in leading AMOSSHE as a senior leader. You’ll also act as the Deputy Director, contributing to operational management, strategic development and stepping in for the Executive Director as needed. You’ll have line management responsibilities for members of the team. As well, you’ll be responsible for shaping and delivering impactful communications strategies that drive member engagement, promote AMOSSHE’s events and initiatives, and elevate the organisation’s profile.
Contract type: Permanent, full time (37 hours a week).
Location: Hybrid. Two days (Tuesday and Wednesday) in the office, central London. This is a requirement of the role.
Salary range: £45,000 to £50,000, with an expected starting salary between £45,000 and £47,000, depending on experience.
Application deadline: 23:55 (BST) on Monday 3 November 2025.
About us
AMOSSHE The Student Services Organisation is a not-for-profit professional membership association for Student Services leaders in higher education. Our mission is to support, inform and empower our community of Student Services leaders to enhance the higher education student experience and help students fulfil their potential. We do this through collaboration and networking, sharing good practice, enhancing professional development and influencing policy and investment. Find out more about our organisation here.
We’re committed to championing equality, diversity, and inclusion, and aspire to have a diverse and inclusive workplace. We strongly encourage suitably qualified applicants from a wide range of backgrounds to apply and join AMOSSHE. Find out more about our commitment to equality, diversity and inclusion on our website.
The client requests no contact from agencies or media sales.
Job Purpose
The weekend Home & Settle Project Officer is responsible for responding to referrals received over the weekend from both Royal London Hospital & Homerton Healthcare NHS Foundation Trust. You will work with the manager on Friday to deliver services and plan visits on the weekend for you to attend.
The service supports people returning after a stay in hospital, helping them to settle back at home, regain confidence and support with some practical tasks, e.g. shopping/cleaning. You will manage referrals, carry out assessments, and in liaison with the manager, allocate service users to Discharge and Settle Worker caseloads. You will provide direct frontline support and co-ordinate visits to the service users’ home in preparation for their return home. You will work collaboratively to lead and manage the weekend service to support the smooth transition from hospital to home for service users. The service is time limited, up to 4 or 6 weeks, to adjust, build confidence, and settle back in their homes.
Key Tasks
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Act as the first point of contact for all referrals over the weekend across both hospitals.
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Meet with patients in the community and/or hospital and carrying out assessments and risk assessments.
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Enter referrals on to AUKEL’s case management system (currently Charity Log) in accordance with GDPR guidelines.
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Allocate referrals to Discharge and Settle workers (in the week) using tech available (currently the Call Round App), training will be available.
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Collect feedback from service users and upload to case management system.
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Prepare and keep stock of AUKEL Welcome Packs and service leaflets.
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Deputise for the manger at discharge planning and other meetings as required.
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Support hospitals to improve the patient’s experience of the discharge process.
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Monitor the case loads of each of the Discharge and Settle workers (DSW) to ensure they are evenly and fairly balanced.
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Work collaboratively with other agencies providing support services.
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Work with people with a range of needs, dealing with issues ranging from social isolation and keeping people engaged in their community, to preventing unnecessary readmission to hospital.
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Plan and develop person centred interventions to provide short term support for people after hospital discharge.
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Deliver the front-line support services over the weekend
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Provide occasional cover for the A/L of other Project Officers
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Work with people with a range of needs, dealing with issues ranging from social isolation and keeping people engaged in their community, to preventing unnecessary admission to hospital.
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Supervise, support and develop DSWs and volunteers in your service.
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Liaise with the handyperson service about referrals and jobs for service users.
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Ensure DSW are resourced to sign post service users to other services when the home and settle service intervention ends.
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Arranging access visits to service user’s homes.
Administration
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Keep AUKEL’s case management system up to date, input all data, and ensure all referrals, interventions, time spent with service users are recorded.
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Allocate referrals to DSW using tech available (currently - Charity Log ‘Call Round’ App).
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Ensure wards have good supply of service leaflets and referral forms.
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Ensure data collected meets the requirements of the service’s contract monitoring and key performance indicators.
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Ensure customer feedback questionnaires are sent at the end of each intervention and record returns.
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Ensure admin tasks relating to service users, Discharge and Settle workers or general admin is carried out in a timely and efficient manner.
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Provide cover as needed, i.e. annual leave and sickness, for the services you manage, and other hospital settle services provided by AUKEL
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Carry out monitoring of the service ensuring it meets the contractual requirements of commissioners.
Quality
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Be familiar with and to implement AUKEL policies and procedures.
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Ensure the service is delivered in accordance with Care Quality Commission fundamental standards.
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Ensure integration with other AUKEL projects, and service users are referred and/or sign-posted to appropriate support services available to them.
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Respond to safeguarding or other concerns and make appropriate reports and management action
Liaison
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Represent AUKEL and participate in appropriate external meetings and events to remain aware of local, regional and national issues affecting quality and compliance affecting care and home support services.
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Work in collaboration with hospital colleagues including discharge teams, A&E, ward staff, community teams to support the successful discharge of people and reduce readmission.
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Liaise with other AUKEL home and settle services across London and work collaboratively to maintain effective services, including sharing staff where appropriate.
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Work closely with the AUKEL handyperson service to meet contractual obligations where a handyperson service is provided as part of the service.
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Liaise with contractors to arrange deliveries and works to service user’s homes.
General
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Meet regularly with your line manager for support, supervision and appraisal.
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Attend team and staff meetings, (and other meetings) as required.
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Undertake any other duties within the competence of the post holder as may be required from time to time for the continued smooth running of AUKEL.
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Undertake any training required to fulfil the post.
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Carry out the duties of the post in accordance with AUKEL’s policies and procedures including: Equal Opportunities, Health & Safety, Confidentiality, Complaints, GDPR, Safeguarding Vulnerable Adults.
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Work within AUKEL’s expectations of professional boundaries and confidentiality.
Functional Links
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The Home and Settle Project Officer is supervised directly by the Home and Settle Manager.
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Close working is required with AUKEL Finance Team, Information, Advice, Advocacy & Befriending Services, AUKEL Community services directorate, and other home and settle services across East London.
Person Specification
Research shows that while middle class white men tend to apply for job when they meet around 60% of the criteria, women, people from the global majority, and people from other marginalised groups that encounter systematic discrimination tend to apply only when they meet all criteria. So, if you think you have what it takes, but don’t meet every single aspect of the job description, please still apply!
Experience
Essential
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Minimum of 2 years’ experience of working within a health or care setting.
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Experience of using IT systems to record work done.
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Experience of supporting colleagues (this could be in a non- managerial position)
Desirable
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Experience of working within a hospital setting
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Experience of managing and developing staff.
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Experience of working with older people
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Experience of conducting assessments and risk assessments.
Knowledge & Understanding
Essential
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Understanding of the impact of discrimination and disadvantage on the lives of people and ability to work in a trauma-informed manner.
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Understanding of the needs of patients who may lack family or other support.
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Understanding of the needs of lone workers whilst working in the community.
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Understanding and commitment to safeguarding and promoting the welfare of vulnerable adults and their carers.
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Understand of and commitment to equity, diversity, inclusion and dignity.
Desirable
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Knowledge of CQC fundamental standards
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Understanding of NHS hospital discharge procedures
Skills/Attributes
Essential
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Excellent interpersonal skills
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Excellent verbal and written communication
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Intermediate IT skills
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Excellent planning and organisational skills
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Ability to work calmly under pressure.
Additional Requirements
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This post is subject to the relevant check through the Disclosure & Barring Service (DBS)
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The role is required travel across East London
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Flexibility in working hours to meet organisational needs.
Additional Information
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This job description is not intended to be exhaustive, but rather to clearly define the fundamental purpose, responsibilities and deliverables for the role.
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In addition to the contents of this role description, employees are expected to undertake any and all other reasonable and related tasks allocated by line management.
The client requests no contact from agencies or media sales.
Hours of Work: 37.5 hours per week, Monday - Friday 09:00-17:00 with some flexibility
Location: Head Office is in Cardiff however the successful applicant can be based anywhere across Wales as we have offices in multiple locations and remote-working can also be facilitated.
Purpose of Role
To work within the Contracts and Planning team supporting the delivery of the Trust, Foundation and Statutory Programme. The role is responsible for liaising with teams across the organisation to develop funding bids which meet the needs of the organisation and prospect research, income monitoring and reporting requirements.
Main Duties & Responsibilities
1. Work with operational teams to develop funding applications to meet agreed income targets to help fund core activities and priority projects.
2. To develop and maintain a list of suitable, well researched prospects and ensure that opportunities for funding are not missed by maintaining a suitable pipeline.
3. Regular review of income pledges and received, and the funding pipeline, reporting progress and risks to manager.
4. Liaise with relevant project staff to coordinate and submit monitoring and evaluation reports to funders.
5. Ensure all reporting requirements are met in line with agreed deadlines.
6. To ensure that all relevant administration is recorded accurately on the fundraising CRM and shared team databases.
7. To monitor payment dates and ensure payments are received when expected.
8. Build and maintain relationships with funders, helping them to understand the impact of their support.
9. Support the Contracts and Planning Team with other duties as required, contributing flexibly to wider team priorities and organisational needs
This role is subject to a Basic DBS disclosure.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Head of Individual Giving
We’re looking for an experienced and creative Head of Individual Giving to lead and grow our individual giving programme.
About the Role
Reporting directly to the Chief Executive Officer, you’ll shape and deliver our individual giving strategy, overseeing the recruitment, retention and development of individual supporters. You’ll lead on our major appeals, including an annual national campaign to Catholic parishes across the UK.
You’ll also play a key role in developing new fundraising products, optimising donor journeys, and ensuring our CRM and data systems support excellent stewardship and insight-driven decision making. This is a senior position with significant scope to shape the programme and make your mark.
About You
We’re looking for a confident and strategic fundraiser with a strong grasp of individual giving and a collaborative approach. You’ll bring:
- Proven experience delivering successful individual giving or direct marketing campaigns in the charity sector
- Strong skills in supporter stewardship and donor retention
- Experience of managing budgets, teams and external suppliers
- A creative, data-driven approach to growing income
- Excellent communication skills
We improve the lives of seafarers and fishers through our network of local chaplains and seafarer centres, expert information, advocacy, and support.



The client requests no contact from agencies or media sales.
Safety and Assurance Officer
Location: Homebased, based in the Southern Area
Contract: Full time, permanent
Salary: £32,000 gross per annum
Closing Date: 21 November 2025
Are you a Safety Specialist looking for a new opportunity?
The Marine Society & Sea Cadets (MSSC) is the leading maritime charity for youth development and lifelong learning. We are a vibrant and growing charity inspiring young people to achieve their potential through challenge and nautical adventure and also enabling seafarers and maritime professionals to realise their potential through learning and career development. Working with our employees, cadets, and volunteers, we have built a strong vision and five-year Future Ready strategy to meet the growing demand for what we provide, both for young people, seafarers and maritime professionals – and the thousands who aspire to be the sea cadets and marine professionals of the future. It is also about equipping them to achieve their potential and thrive in a rapidly changing world, while growing our charity to benefit even more people – including those from under-represented or marginalised groups.
We are currently looking for a Safety and Assurance Officer to join our team.
About the role
The Safety & Assurance Officer (SAO) is an employee of the MSSC and a member of the MSSC National Safety Assurance Team (NSAT). This is a home-based role, with a primary focus on the Southern area, predominantly the South-East. The SAO will report to the Head of Safety, Health, and Environment.
The SAO will work closely with other SAOs and will be functionally accountable to:
The Head of Inshore Boating for inshore boat assurance
The Staff Royal Marines Officer for weapons and ammunition safety and security assurance
The role requires regular travel within the area of responsibility and, on occasion within the UK. It will involve evening and some weekend work to fulfil the role’s responsibilities.
Requirements
Qualifications: Good general education and NEBOSH (or equivalent), with completion required during probation if not already held.
Safety & Environmental Management: Experience implementing safety and environmental management systems, conducting risk assessments, and working within formal assurance frameworks.
Incident Management: Experience managing, investigating, and reporting incidents.
Training & Support: Ability to deliver training, guidance, and support to non-specialist staff or volunteers on safety, health, environmental, and assurance matters.
Workload & Volunteer Management: Proven ability to manage a busy workload and effectively support and manage volunteers.
Responsibilities
Join the Marine Society & Sea Cadets as a Safety and Assurance Officer, ensuring the highest standards of safety, health, environment (SHE), and operational compliance across our units and facilities.
You’ll lead assurance inspections, maintain compliance with legislation and organisational regulations, and support the safe management of weapons, armouries, and inshore boating activities. Working closely with other members of the National Safety and Assurance Team (NSAT) and Area teams, you’ll oversee safety at events, camps, and competitions, conduct audits, and monitor incident reporting.
This role plays a vital part in upholding the safety and welfare of our cadets and volunteers through proactive assurance, training, and continuous improvement.
For further information, please download theIf you are interested in this role, please apply now!
Benefits
25 days annual leave per annum, increasing with length of service
Hybrid working for many roles
Volunteering Leave
Life assurance (4x salary)
Private medical insurance
Generous pension (employer contribution up to 10%)
Cycle to work scheme
Access to the Marine Society Digital Library
Wellbeing portal and EAP with 121 counselling
Employee development: We are investing in our employees' development and have an annual calendar of learning and development opportunities, designed to support employees to develop into their roles and stretch them to achieve their full potential.
Additional Information
MSSC positively encourages applications from suitably qualified and eligible candidates from all backgrounds. Equity, diversity, and inclusion really matters to us, so we can best serve our beneficiaries from every community. We work to ensure a fair and consistent recruitment process and aim to be a charity where diversity of experience, identity and skills are valued and welcomed. MSSC is an equal opportunities employer.
We recognise our responsibilities to safeguard and protect the young people and vulnerable adults with whom we work. We do all we can to promote their health, safety and wellbeing, and we expect our staff to share this commitment and work in line with safeguarding policy, the MSSC’s values and ethos of inclusivity. We adhere to safer recruitment practices and therefore employment is subject to detailed pre-employment checks for successful candidates, including references and criminal disclosure checks and the completion of a disclosure questionnaire.
All successful applicants are required to attend safeguarding training and undergo pre-employment checks including a criminal record check.
Job Purpose
Lead and develop the charity’s HR and Volunteering functions (People) to foster a positive, engaging, and inclusive work environment, in line with the organisation’s values and EDI objectives
Key Tasks
Leadership
• Work with the People Sub-Committee (PSC) and SMT to develop and implement organisational people strategies and plans to support the delivery of our organisational strategy for older people.
• Have responsibility for our progress against these plans; measure and report this to PSC and SMT, including by administering our annual people survey, volunteer survey and trustee survey. Identify areas that require improvement and make recommendations for change.
People management
• Oversee People-related policies and procedures, ensuring compliance with UK employment law and best practices.
• Support the development and implementation of Learning and Development (L&D) initiatives.
• Provide support and guidance to those in line management roles within the organisation including on performance management issues and processes.
• Provide line management and support to the Community and Volunteer Manager, ensuring 6 their work aligns with organisational priorities.
• Manage complex employee relations cases, including grievances, disciplinary actions, and change management.
Administration
• Ensure all employee compliance requirements are met, including DBS checks, right to work documentation, and up-to-date staff records.
• Work with the DFO to ensure accurate and timely monthly payroll processing)
Quality
• Ensure that AUKEL’s People policies and procedure are in compliance with the Charity Quality Standard.
• Strive for excellence through the people in the organisation.
Liaison
• To participate to the National Age UK HR network to exchange insight and learn good practice.
• To liaise with our Solicitor team to ensure compliance when managing complex cases.
• To represent AUKEL and participate in appropriate external meetings and events in order to remain aware of local, regional and national issues affecting quality and compliance issues affecting charitable companies.
• To attend relevant HR/ Employment Law seminars or work groups as the AUKEL HR ambassador.
General
• To meet regularly with the CEO for support, supervision and appraisal.
• To attend team and staff meetings, as required.
• To undertake any other duties within the competence of the post holder as may be required
from time to time for the continued smooth running of Age UK East London.
• To undertake any training required to fulfil the role.
• To carry out the duties of the post in accordance with Age UK’s East London’s policies and procedures including: Equal Opportunities, Health & Safety, Confidentiality, Complaints, GDPR, Safeguarding Vulnerable Adults.
Functional links
• This role reports directly to the CEO
• Excellent working relationship with SMT and Finance team.
• Close working relationship is needed with the Operations Coordinator and the Executive and Governance Coordinator.
Person Specification
Research shows that while middle class white men tend to apply for job when they meet around 60% of the
criteria, women, people from the global majority, and people from other marginalised groups that encounter
systematic discrimination tend to apply only when they meet all criteria. So, if you think you have what it takes,
but don’t meet every single aspect of the job description, please still apply!
Experience
Essential
• Significant experience of a Generalist HR role including managing employee relations in compliance with UK employment law.
• Experience in collaboratively developing policies and procedures.
• Experience in working collaboratively with managers to provide both constructive feedback and support to staff.
• Experience of line management and developing staff or volunteers.
Desirable
• Experience of working with volunteers
• Experience of reporting directly to a Trustees Board.
Knowledge & Understanding
Essential
• Strong understanding of diversity, equity, and inclusion principles and practice across People Functions.
• Degree in Human Resource
Desirable
• Management or have acquired the equivalent CIPD level through experience assessment (or working towards same)
• Knowledge of Health and Safety as it relates to the HR function
• HR data system/ data bases (preferably Sage HR).
• Confidence in using Office365 including Microsoft forms.
Skills/Attributes
• Excellent verbal and written communication including ability to write reports and present to different stakeholder groups.
• Ability to collect and analyse data to extract insights and trends to make informed decisions.
• Intermediate IT skills including using of Microsoft form and polls.
• Professional and proactive approach which instils confidence, trust and motivates others
Desirable
• Mediation skills
• Conflict Management skills
• Values-driven and aligned with the mission of the charity.
• Empathetic, with a strong commitment to employee and volunteer well-being.
Additional Requirements
• This post is subject to the relevant check through the Disclosure & Barring Service (DBS)
• This post is required to ensure to undertake regular CPD to ensure that their working knowledge is up to date with
changes in employment law and HR best practice.
• Flexibility in working hours to meet organisational needs.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Recruitment: Wanstead Activity Centre Cook
Location: Age UK RBH Wanstead Activity Centre ‘Allan Burgess Centre’ E11 2DL
Salary: £ 13.85 per hour
Working Hours: Part Time 4 hours per week on a zero hours contract
Specifically Fridays 10am – 2pm
An ability to cover additional hours on other days of the week Mon-Thur , 10am -2pm, for planned annual leave would be essential.
An ability to cover ad-hoc short notice absence would be advantageous.
Closing date: Friday 14th November 2025
Proposed interview date: Wednesday 19th November 2025
Age UK Redbridge, Barking & Havering offers an activity centre to residents of Redbridge aged 55 or above, to use for exercise and craft among other classes, and to enjoy light refreshments and a daily, 2 course, freshly prepared lunch.
A part time cook is required, to provide lunches (main course and dessert) and work alongside a small team to include; two other part time cooks and approximately 12 volunteers. The centre is overseen by an onsite manager who will look after the day to day running of the centre, and who line manages the cooks and volunteers.
The ability to work independently and with the help of a kitchen assistant volunteer is essential in order to prepare between 10 and 30 meals per day. We are looking for a qualified, experienced cook, with recent experience. You will need to have proof of relevant Food Hygiene training and an understanding of different dietary requirements, as well as allergy legislation and health and safety knowledge relevant to Kitchen work.
You would be expected to assist the manager in planning meals to keep within budgets and to assist with the preparation for special event occasion menus or other ad hoc catering that may be required.
To apply: Please check our website for further details and a full application pack.
Completed application forms and Equal Opportunities Forms should be returned to admin or alternatively post to Recruitment, Age UK Redbridge, Barking and Havering, 4th Floor, 103 Cranbrook Road, Ilford, Essex, IG1 4PU.
Only candidates who meet the essential criteria will be shortlisted
Only successfully shortlisted candidates will be contacted for interviews
No CV's will be accepted
No agencies please
The client requests no contact from agencies or media sales.
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Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
The Project Officer supports the effective delivery of HACT’s community-focused programmes, with a particular emphasis on operational coordination, partner engagement, and service administration. Working closely with internal teams and external stakeholders, the role ensures that project activities—such as voucher distribution, data management, and partner communications—are delivered efficiently, accurately, and in line with organisational standards.
This role blends project management and client relationship management, requiring a proactive and detail-oriented individual who can work independently and collaboratively, with a primary focus on ensuring HACT successfully delivers the objectives for the Fuel Fund programme. The postholder will act as a key point of contact for partners, manage administrative processes, and contribute to the continuous improvement of service delivery.
Job Purpose
To coordinate and administer the delivery of HACT’s community support projects, with a focus on the Fuel Fund and related initiatives, ensuring timely and accurate processing of partner requests and maintaining strong relationships with Housing Associations, Local Authorities, and other stakeholders. The Project Officer plays a vital role in ensuring that residents receive support efficiently via our partners, while contributing to the overall success and impact of HACT’s programmes.
Responsibilities
- Manage the general administration of the Fuel Fund
- Be the primary point of contact for all Fuel Fund queries (internal and external)
- Manage Expression of Interest requests from Housing Associations, local authorities and third sector organisations, ensuring they meet the qualifying criteria and terms of the Fund
- Manage voucher requests, ensuring they meet qualifying criteria, and issuing to referral partners across the UK
- Manage, and evolve as needed, quality control processes
- Manage collation of reporting data from Housing Associations and other referral partners
- Analyse multiple data sets and produce reports on the Fuel Fund for HACT and external stakeholders
- Provide updates to key HACT staff about distribution progress
- Feed informal and formal progress updates and reporting information to HACT Communications and Marketing colleagues, working with them to communicate project learning and opportunities
- Work closely with colleagues in the wider Communities team to support housing association engagement with HACT’s work and to support key team-wide activity such as the annual Community Investment conference
Required Skills
Essential
- Administrative experience with a good knowledge of and experience in using Microsoft Office
- Strong relationship management and collaboration skills, with an ability to engage, communicate and build relationships with a wide range of stakeholders at different levels.
- Experience of managing multi-partner/ stakeholder projects and knowledge of project management tools and methods.
- Excellent data analysis skills.
- Excellent communications skills, both oral and written.
- Demonstrable track record of preparing and producing data analysis and reports.
- Ability to work autonomously, use initiative and work independently to drive projects through to completion.
- NVQ Business Administration Level 2 (or suitable clerical experience)
Desirable
- An undergraduate degree in a relevant subject.
- Experience working in a charity, social enterprise or local government supporting communities facing hardship
- Experience using organisation-wide CRM systems and utilizing these to manage personal data and project delivery
Job Accountabilities
Complete fuel fund and voucher allocations as per agreed timelines.
Ensure projects operate with a sufficient number of sector partners, for example the number of housing associations referring into the fuel fund.
Monitor and review project reach and impact, using this learning to shape any new methods of delivery, e.g. pilots with other sector partners to reach new audiences.
Collaborate with colleagues to communicate the project opportunities and learning at regular intervals, contributing to the wider thought leadership and collaboration objectives of the Communities team.
Maintain positive relationships with project funder(s), by sharing project data in line with agreements.
Ensure high quality delivery of the project, ensuring robust systems are in place to record activity and monitor compliance with the terms and conditions of the project, improving systems as needed, to support partner engagement and voucher redemption.
Coordinate and lead day to day communications with sector partners participating in the project and ensure feedback is collected and reviewed from project partners and beneficiaries.
Further information
The post holder for this role will be required to complete a basic Disclosure & Barring Service (DBS) check.
The Fuel Fund programme must have dedicated resource at all times during the working week (Monday Friday) and as such, annual leave needs to be coordinated with colleagues in the team to ensure the programme is sufficiently resourced throughout the year.
Employees are also expected to be flexible in undertaking the duties and responsibilities attached to their post and may be asked to perform other duties that are consistent with the grade, responsibilities, and typical scope of the role. Any additional tasks should remain appropriate to the nature of the post and not extend into unrelated functions or specialisms.
All employees are expected to work in accordance with the organisation’s values and behavioural standards, which include being supportive, transparent, respectful, kind, honest, and collaborative. This means fostering a culture of empathy, openness, integrity, and teamwork in all interactions, and contributing positively to the organisation’s mission and strategic objectives.
About HACT
Innovation. Collaboration. Insights.
It’s what we’ve always done.
As the charity of the social housing sector, these are the core values that have driven the transformation and development of housing providers for over 60 years.
We believe the provision of housing is about more than just bricks and mortar – it’s about enhancing peoples’ lives.
By partnering with organisations across the housing sector, we drive value for residents and communities through insight-led products and services which encourage innovation and foster collaboration.
To apply for this role, please share your CV with a one-page cover letter setting out why this role appeals to you and how your skills and experiences meet the key skills points in the job description
Interviews expected to take place on November 17th and 18th.
To apply for this role, please share your CV with a one-page cover letter setting out why this role appeals to you and how your skills and experiences meet the key skills points in the job description
To support the social housing sector to unlock the full potential of its social purpose, for the benefit of residents & local communities
The client requests no contact from agencies or media sales.
Are you an experienced Executive Assistant with a passion for supporting meaningful work at the heart of the Church of England?
We are seeking a proactive and highly organised Executive Assistant to support the Director for Episcopal Ministry, enabling the delivery of key objectives in collaboration with the Archbishops of Canterbury and York and the Church of England College of Bishops.
- Assist with diary and travel management, and office coordination; this includes drafting correspondence, briefs, and reports, and assisting with research relevant to Episcopal work.
- Provide comprehensive administrative support.
- Lead and support planning for internal and external events, including residentials and stakeholder meetings.
- Build strong relationships across Lambeth Palace, Bishopthorpe, and Bishops' Offices.
- Maintain databases and SharePoint resources, and support document storage and access.
- Draft correspondence, briefs, and reports, and assist with research relevant to Episcopal work.
Key role requirements
- A basic DBS check will be required as part of our pre-employment checks.
- A willingness to occasionally work unsociable hours and to travel for residential meetings.
- This is a permanent role with the expectation of working 3-4 days a week from your primary office location - Lambeth Palace, London.
All staff working at Lambeth Palace share responsibility to promote and maintain a strong safeguarding culture with regard to children and vulnerable adults, including identifying the key actions they should take given their role and responsibilities.
To be successful in this role, you will need:
- Strong proficiency in MS Office (Word, Outlook, Excel, Teams)
- Proven experience supporting senior leaders
- Excellent written and verbal communication skills
- Highly organised, resilient, and able to manage competing priorities
- Discreet, diplomatic, and collaborative team player
- Highly discreet and diplomatic with sensitivity in handling confidential material
- Adaptable, with a proven ability to work calmly under pressure
Applications close on 02 November 2025.
Interviews are expected to take place week commencing 10th November 2025
- A salary of £40,572 per annum, plus age-related pension contributions between 8-15% of salary. We will also match any pension contributions you make up to an additional 3% of your salary.
- 25 days annual leave (increasing to 30 days within 5 years) plus eight bank holidays and three additional days (pro-rated if working part-time).
- We welcome all flexible working arrangement requests. This is looked at in a case-by-case scenario, and if this fits within the department's needs. We try to be as flexible as we can in your work pattern to support you with other commitments, and to give a good work-life balance.
- We offer many services and initiatives under our Family Friendly Programme, some of these include enhanced Maternity Leave initiative, Adoption Leave, Paternity Leave, & Shared Parental Leave. Structured induction programme and access to a range of development opportunities including apprenticeships.
- Automatic enrolment and access to Medicash (one of the UK's leading health cash plan providers), providing you with many services including reimbursements of routine dental treatment, optical, specialist consultations, and therapy treatments. Unlimited access to virtual GP & Private prescription service and health & Stress related helplines.
- Access to Occupational Health, and an Employee Assistance Programme
- Access to the Department of Education Restaurant and Westminster Abbey with a plus-one guest.
- Apply for eligibility for an Eyecare voucher.
- Opportunity to join the Civil Service Sports & Social Club, and get involved in a range of staff networks, groups and societies.
Position: Head of Service Development
Type: Full-time (35 hours a week), permanent
Location: Office-based in London, N4 with flexibility to work remotely
Salary: £65,118 per annum plus excellent benefits
Salary Band and Job Family: Band 4
About us
We make sure people living with MS are at the centre of everything we do. And it’s this commitment that unites us across the UK.
Our strategy is based on what people affected by MS have told us is important to them. It gives us a clear and determined focus.
Our work is based on the hopes and aspirations of our MS community. Together we campaign at all levels, fund ground-breaking research and provide award winning support and information.
Our people are our greatest asset and the key to our success. We offer a vibrant, progressive working environment where you'll be able to make a difference.
About this job
This year, we’ve embarked on introducing a bold, exciting new operating model and structure to improve our services and support to help everyone affected by MS.
We’re making it easier for people who use our services to find and connect to the support they need. And we're looking at ways to make our support more accessible and personalised to meet people’s individual needs, no matter where they are on their MS journey.
We’re creating services that are flexible so that, when someone's circumstance changes, we’ll change too. As demand for our services grows, we’ll always be ready to support everyone who needs our help.
Our new structure and our new ways of working will bring all of these services together under one delivery model launching next year. We're creating a new virtual support hub to bring together everything our community needs to manage their MS or support and care for someone living with MS.
Our Services Development team are responsible for: UK-wide service development and experience design, community development
Our Head of Service Development will be:
- leading the development and continuous improvement of our UK-wide and community-based services, ensuring they are inclusive, accessible, and aligned with organisational strategy. And also working alongside our Digital Services Product Manager on all of our digital services.
- overseeing the full-service development lifecycle, using evidence to drive continuous improvement and ensuring that lived experience is embedded into design.
- ensuring that our new or improved services are operationally viable. Supporting our Fundraising to ensure that new services are funded.
- Developing and managing our service development roadmap.
- With the Director of Service Development, acting as an organisational lead for coproduction / lived experience. Driving best practice and upskilling in coproduction and lived experience involvement and participation across the organisation.
We’re looking for:
- significant experience of leading coproduction and service experience design, and ability to support others to deliver these activities.
- ability to lead organisational discussions and be an authoritative champion based on subject expertise (for coproduction, service development and innovation).
- experience of effectively implementing change and improvement across an organisation, and ability to drive continuous improvement across a department.
- experience of leading service development and managing the service lifecycle (including horizon scanning, research, coproduction, piloting and using monitoring and evaluation data to make improvements), ideally in a health or third sector setting.
- substantial experience of people management, in a team of similar size or complexity. Demonstrable ability to lead, manage and support others to deliver high-quality results.
- Proven experience in policy implementation, compliance and risk governance (and with an understanding of Safeguarding and demonstratable experience implementing Safeguarding policies).
Closing date for applications: 9:00 on Friday 7 November 2025
Interested?
PLEASE PRESS THE 'HOW TO APPLY' BUTTON FOR MORE INFORMATION.
Equal Opportunities
We particularly welcome applications from people with disabilities and or from ethnic minority backgrounds.
We’d be grateful if you downloaded and completed the equality and diversity monitoring form and submit it with your application.
Disability Confident Employer
We’re a Disability Confident Employer and we’re committed to promoting equality and diversity.
You can ask for reasonable adjustments as part of both our recruitment and new starter on-boarding processes.
If you need any help or adjustments to apply for this role, please contact us. You can also ask for the application materials to be sent to you in a different format. Such as for them to be sent to you by email or in a larger word format.
More about our employee benefits:
We have a wide range of employee benefits including (but not limited to):
Encouraging work life balance
- 38 days paid annual leave (including bank holidays), pro-rata for part-time
- More annual leave entitlement, based on length of employment
- Smart working options (with the opportunity to work remotely and find a smart working pattern that suits both you and us)
- Flexible working options
Caring for you and your family
- Generous sick pay entitlement
- More sick pay entitlement, based on length of employment
- Opportunity to buy and sell annual leave in each calendar year
- Free access to a GP virtually 24 hours a day/7 days a week allowing you unlimited advice, reassurance and where appropriate diagnosis
- Enhanced leave for new parents
- Free access to a confidential 24 hours a day/7 days a week helpline service for both you and your family with a specialist range of support and information
- Special leave options (such as up to 5 days paid leave for domestic or personal emergencies a year)
- 10 days paid disability leave a year, pro-rata for part-time
- 10 days paid carers’ leave a year, pro-rata for part-time
- Cycle to work scheme
- Death in service scheme
- New family-friendly benefits, including paid leave:
- In the event of miscarriage or still birth
- To support fertility treatments
- For antenatal appointments for both parents
Thinking about your finances
- Enhanced salary sacrifice pension scheme
- Discounted season ticket loan and interest-free emergency loans
- Give as you earn to support other charities of your choice before tax
- New employee portal including lifestyle savings vouchers and personal wellbeing
Enriching your life at work
- Personalised development plans with a wide range of training courses and opportunities to source additional training options with your line manager
- Yearly internal apprenticeship opportunities
- New, modern offices that embrace working together both in-person and remotely
- Various opportunities to influence how we internally operate (including surveys, and focus and committee groups)
- Active and supportive internal employee networking groups for collaboration and peer support
- 2 days paid leave a year for volunteering for MS Society activities during normal working hours (such as fundraising events, or campaigning in the local community)
- 2 days paid leave a year for volunteering with other charities during normal
Safeguarding
We’re committed to safeguarding and promoting the welfare of everyone who uses our services and we come into contact with.
This is regardless of Gender, Race, Disability, Sexual orientation, Religion or belief, Pregnancy, Gender reassignment.
We recognise our particular responsibility to make sure vulnerable adults and children are protected.
We have measures in place to protect everyone we come into contact with from abuse and maltreatment of all kinds.
Your right to work in the UK
You must have the right to work in the UK to work in paid employment with us. You’ll need to share documents showing you’re eligible to work in the UK if we offer you employment.
You can find the UK visas and permits granting you the right to work in the UK on the UK Government website. We currently don’t have a Sponsor Licence agreement with the Home Office and aren’t able to support you with your visa applications.
No agencies please.
To fund world-leading research, share the latest information and campaign for everyone's rights. Together we are a community. Together we can stop MS
Job Purpose
To support the manager and deliver on the home and settle services across two hospitals, supporting the wider team, and provide leadership when necessary. You will work in collaboration with AUKEL, the hospitals, and other community health and social care colleagues.
The service supports people returning home after a stay in hospital, helping them to settle back at home, regain confidence and support with some practical tasks, e.g. shopping/cleaning. You will manage referrals, carry out assessments, and with the Manager, allocate service users to Discharge and Settle Worker caseloads. You will provide direct frontline support and co-ordinate visits to the service users’ home in preparation for their return home, as necessary. You will work collaboratively to lead and manage your team to support the smooth transition from hospital to home for service users. The service is time limited, usually up to 6 weeks, to adjust and settle back in their homes.
Key Tasks
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Act as the first point of contact for all referrals across the hospital they are attached to.
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Meet with patients in the community and/or hospital and carrying out assessments and risk assessments
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Enter referrals on to AUKEL’s case management system (currently Charity Log) in accordance with GDPR guidelines.
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Allocate referrals to Discharge and Settle workers using tech available (currently the Call Round App), training will be available.
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Collecting feedback from service users and uploading to case management system.
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Prepare and keep stock of AUKEL Welcome Packs and service leaflets.
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Deputise for the Manger at discharge planning and other meetings as directed.
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Support the hospital to improve the patient’s experience of the discharge process
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Monitor the case loads of each of the Discharge and Settle workers (DSW) to ensure they are evenly and fairly balanced.
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Work collaboratively with other agencies providing support services.
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Work with people with a range of needs, dealing with issues ranging from social isolation and keeping people engaged in their community, to preventing unnecessary admission to hospital.
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Plan and develop person centred interventions to provide short term support for people after hospital discharge.
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Deliver the front-line services as required e.g. when there is high demand, sickness or staff shortages.
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Provide occasional weekend cover for the A/L of other Project Officers
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Work with people with a range of needs, dealing with issues ranging from social isolation and keeping people engaged in their community, to preventing unnecessary admission to hospital.
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Supervise, support and develop DSWs and volunteers in your service.
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Liaise with the handyperson service about referrals and jobs for service users.
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Ensure DSW are resourced to sign post service users to other services when the home and settle service intervention ends.
Administration
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Keep AUKEL case management system up-to-date, input all data, and ensure all referrals, interventions, time spent with service users are recorded.
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Allocate referrals to DSW using tech available (currently - Charity Log ‘Call Round’ App).
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Ensure wards have good supply of service leaflets and referral forms.
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Ensure data collected meets the requirements of the service’s contract monitoring and key performance indicators.
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Ensure customer feedback questionnaires are sent at the end of each intervention and record returns.
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Ensure admin tasks relating to service users, Discharge and Settle workers or general admin is carried out in a timely and efficient manner.
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Provide weekend cover as needed, i.e. annual leave and sickness, for the services you manage and other hospital settle services provided by AUKEL
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Carry out monitoring of the service ensuring it meets the contractual requirements of commissioners.
Quality
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Be familiar with and to implement AUKEL policies and procedures.
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Ensure the service is delivered in accordance with Care Quality Commission fundamental standards.
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Ensure integration with other AUKEL projects, and service users are referred/sign-posted to appropriate support services available to them.
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Respond to safeguarding or other concerns and make appropriate reports and management action
Liaison
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Represent Age UK East London and participate in appropriate external meetings and events to remain aware of local, regional and national issues affecting quality and compliance affecting care and home support services.
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Work in collaboration with hospital colleagues including discharge teams, A&E, ward staff, community teams to support the successful discharge of people and reduce readmission.
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Liaise with other AUKEL home and settle services and work collaboratively to maintain effective services, including sharing staff where appropriate.
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Work closely with the AUKEL handyperson service to meet contractual obligations where a handyperson service is provided as part of the service.
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Liaise with contractors to arrange deliveries and works to service user’s homes.
General
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Meet regularly with your line manager for support, supervision and appraisal.
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Attend team and staff meetings, (and other meetings) as required.
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Undertake any other duties within the competence of the post holder as may be required from time to time for the continued smooth running of AUKEL.
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Undertake any training required to fulfil the post.
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Carry out the duties of the post in accordance with AUKEL’s policies and procedures including: Equal Opportunities, Health & Safety, Confidentiality, Complaints, GDPR, Safeguarding Vulnerable Adults.
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Arranging access visits to service user’s homes
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Work within AUKEL’s expectations of professional boundaries and confidentiality.
Functional Links
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The Home and Settle Project Officer is supervised directly by the Home and Settle Manager.
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Close working is required with AUKEL Finance Team, Information, Advice, Advocacy & Befriending Services, AUKEL Community services directorate, and other home and settle services across east London.
Person Specification
Research shows that while middle class white men tend to apply for job when they meet around 60% of the criteria, women, people from the global majority, and people from other marginalised groups that encounter systematic discrimination tend to apply only when they meet all criteria. So, if you think you have what it takes, but don’t meet every single aspect of the job description, please still apply!
Experience
Essential
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Minimum of 2 years’ experience of working within a health or care setting.
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Experience of using IT systems to record work done.
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Experience of supporting colleagues (this could be in a non- managerial position)
Desirable
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Experience of working within a hospital setting
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Experience of managing and developing staff.
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Experience of working with older people
Knowledge & Understanding
Essential
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Understanding of the impact of discrimination and disadvantage on the lives of people and ability to work in a trauma-informed manner.
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Understanding of the needs of patients who may lack family or other support.
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Understanding of the needs of lone workers whilst working in the community.
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Understanding and commitment to safeguarding and promoting the welfare of vulnerable adults and their carers.
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Understand of and commitment to equity, diversity, inclusion and dignity.
Desirable
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Knowledge of CQC fundamental standards
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Understanding of NHS hospital discharge procedures
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Experience of conducting assessments and risk assessments.
Skills/Attributes
Essential
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Excellent interpersonal skills
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Excellent verbal and written communication
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Intermediate IT skills
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Excellent planning and organisational skills
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Ability to work calmly under pressure.
Additional Requirements
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This post is subject to the relevant check through the Disclosure & Barring Service (DBS)
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The role is required travel across East London
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Flexibility in working hours to meet organisational needs
The client requests no contact from agencies or media sales.
About us
Genetic Alliance UK is the national charity working to improve the lives of the 3.5 million people in the UK affected by genetic, rare and undiagnosed conditions. We are an alliance of over 220 charities and support groups, uniting patient voices to campaign for timely diagnosis, better care, and improved access to treatments.
We host Rare Disease UK (the national campaign for implementation of the UK Rare Diseases Framework) and SWAN UK (the only dedicated support network for families of children with undiagnosed genetic conditions) and we run the annual Rare Disease Day campaign.
About the role
This is a creative and purpose-driven role at the heart of our charity’s communications. As Senior Communications Officer, you’ll help us tell powerful stories, share our impact, and build connections with our members, supporters and partners.
You’ll lead on producing engaging digital content, managing our social media and newsletters, and keeping our website fresh and accessible. You’ll also support light-touch fundraising campaigns, helping us grow our income and supporter base.
This is an ideal role for someone who enjoys combining creativity with strategy, you’ll use your writing, design and digital skills to make our work visible and compelling, while ensuring the voices of those living with rare conditions remain at the centre of everything we do.
You’ll work closely with the Head of Membership and Communications and our new Director of Engagement and Impact, contributing ideas that strengthen how we engage all our audiences.
About you
We’re looking for someone who is:
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A strong communicator with at least two years’ experience in a communications role.
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Skilled in producing visual and written content for websites, social media and newsletters.
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Confident using digital tools (e.g. Canva, Adobe suite, Wordpress/Drupal).
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Organised, creative, and comfortable working both independently and collaboratively.
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Motivated by making a difference for people affected by genetic, rare and undiagnosed conditions.
Experience in the health, social care or charity sector would be an advantage, but curiosity and empathy matter just as much as direct experience.
What we offer
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Generous pension (5% employer, 3% employee)
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25 days annual leave (pro rata) plus bank holidays
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Full office closure over Christmas and New Year
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Flexible, home-based working with supportive team culture
Location: Home-based (UK) – occasional travel required
Salary: £29,705 (pro rata £23,764 for 0.8 FTE)
Contract: Permanent, 28 hours per week (0.8 FTE)
Closing date: 27 November 2025
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Can you identify and inspire new high value corporate partnerships? Have you got a proven track record of securing significant and sustainable income from corporates? Do you enjoy a challenge and want to help develop our corporate partnership strategy, enabling Lifelites to increase its reach and impact across Britain and Ireland?
We are looking for an experienced corporate partnership fundraiser to join our team and help us secure high value, multi-year corporate partnerships with a value of £30,000 plus that will help to power our ambitious growth strategy.
This is an amazing opportunity to join an established charity looking to expand and diversify both its fundraising and service provision over the next 5 years.
Whether you are looking for a new challenge or are ready for the next step in your career, we would love to hear from you.
Purpose of the role
- To identify and develop a robust pipeline of potential high value corporate partnerships that align with our mission and values.
- To create and deliver proposals, pitches and agreements.
- To secure exceptional partnerships upwards of £30k in value.
- To ensure internal reporting and recording processes, alongside reporting to partners on the impact of their support
- To work with the Senior Philanthropy Officer, Head of Fundraising and Communications (HoFC) and CEO to develop and steward high value corporate relationships.
Main duties and responsibilities
- To work closely with the HoFC and Senior Philanthropy Officer to develop and deliver a strategy for maximising support and income from high value corporate partnerships and foundations.
- To lead on prospecting and research, outreach and stewardship that result in high value, multi-year partnerships.
- To develop key messaging and resources that effectively deliver a compelling case for support which demonstrates impact and a return on investment.
- To steward and co-ordinate high value corporate relationships, working with the wider team as and when necessary.
- To ensure internal reporting and prospecting processes are adhered to at all times
- To provide compelling and inspiring impact reports to partners, reflecting the importance of their support.
- Work collaboratively with other members of the team to help develop a robust and successful corporate recruitment and retention programme, sharing knowledge and experience that can be applied to all levels of corporate giving.
Summary person specification
Experience
- Proven experience of successful corporate fundraising, including securing high value partnerships with income in excess of £30,000.
- Proven track record of delivering high quality cultivation, stewardship and retention programmes that encourage long-term support and significant income in line with budget.
- Experience of prospecting and researching high value corporate partnerships, managing pipelines and busy workload.
- Experience of reviewing activities, analysing outcomes and making evidence-based recommendations.
- Experience of successfully working collaboratively as well as alone, balancing consensus opinion alongside autonomous decision making and setting personal objectives.
Skills
- Creating and delivering a compelling case for support and deliver inspiring impact reports to partners.
- Experience of using a fundraising CRM for reporting and prospecting.
- Excellent interpersonal skills, with the ability to liaise with people at all levels, adapting communication methods to suit differing audiences.
- Confident, effective written and verbal communication with internal and external stakeholders, especially presentation skills
- Excellent time management and ability to prioritise competing responsibilities and deadlines
Please see the full Job Description for full details.
To apply, please send your CV with a covering letter to Simon Pitts, Head of Fundraising and Communications.
If you have any questions or would like an informal conversation before applying, please contact us to arrange a convenient time.
We empower children with life-limiting conditions to play, create and communicate by harnessing the power of sensory and assistive technology.
The client requests no contact from agencies or media sales.