General manager jobs
Key information
Location: Manchester, Bristol, Newcastle, Nottingham, or London
Hours: 37.5 hours per week (full time)
Start date: ASAP (we are happy to work with notice periods)
Duration: Permanent
Salary: £31,830 - £35,280 per annum if based in London. £29,175 - £32,625 per annum if based in Bristol, Manchester, Newcastle or Nottingham, plus a £312 yearly tax-free work from home allowance.
Application deadline: 12 noon, Monday 10th November 2025
The application for this role will consist of a written application; a telephone interview; and an Assessment Centre (via Zoom).
Assessment Centres will take place week commencing 1st December and will consist of an interview and a task relating to the role.
About upReach
Do you think that your socio-economic background should determine your career prospects?
upReach’s vision is of a society in which everybody has an equal opportunity to realise their full career potential. Our work is important because right now a student from disadvantaged background who gains a first-class degree from a top university is less likely to secure an elite job than a more privileged student with a 2.2.
We are an award-winning charity employer working to address this issue in partnership with employers and universities. We help undergraduates from lower socioeconomic backgrounds achieve their career potential by providing an intensive programme of support that addresses socio-economic barriers to graduate employment.
To find out more about our work, visit our website and read our Annual Report, and Impact Report.
ROLE SUMMARY
This role will be pivotal in devising, executing, and evaluating impactful marketing and communication strategies that resonate with key audiences and advance upReach's mission of transforming social mobility in the UK. The successful candidate will split their time between PR and external affairs (50%) and marketing campaign development and delivery (50%), with flexibility to adjust based on organisational priorities.
Reporting to the Senior Marketing and Communications Manager, and closely collaborating with the Junior Marketing and Communications Manager on specific projects, focussed on increasing press coverage, creating compelling marketing materials, and delivering impactful campaigns. You will work closely with the wider team to ensure all communications align with upReach’s brand, with the ultimate aim of championing upReach's mission to transform social mobility in the UK. You will also support upReach in fulfilling our 2024-27 strategic objectives.
CORE RESPONSIBILITIES
PR, External Affairs & Policy:
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PR Strategy: Contribute to the development and implementation of a PR strategy to raise awareness of upReach and the cause of social mobility, secure new partners/funders, and attract student applicants.
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Media Content: Create press releases, opinion pieces, blogs and research that reflect the charity’s policy positions on key social mobility issues, and keep upReach website up to date with the latest coverage and articles.
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Impact Monitoring: Track and quality score incoming press coverage to analyse performance and adjust strategies based on incoming insights, pro-actively securing additional backlinks.
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External Stakeholder Management: Help respond to incoming media inquiries, ensuring timely responses and distribution of materials. Cultivate relationships with journalists, media outlets, influencers, other social mobility organisations, and other key stakeholders to expand upReach’s visibility, updating the CRM and journalist database accordingly.
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Media, Policy and Research Monitoring: Track and respond to relevant social mobility and education-related policy changes in the UK, ensuring upReach has an active voice in these discussions where appropriate and disseminating key updates to the wider team.
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Award Submissions: Support the identification and submission of high-quality award entries to build upReach’s profile across key target sectors.
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Crisis Communications: Support in the preparation of responses to any external inquiries or crises, ensuring upReach’s reputation is protected.
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Patron and Ambassador Research: Assist in the research of potential high-profile ambassadors for upReach, ensuring they align with our mission and values.
 
Marketing Campaigns:
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Student Attraction: Support the delivery of upReach’s student attraction strategy to raise awareness of upReach amongst eligible undergraduate students.
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Campaign Support: Assist in the planning and execution of multi-channel marketing campaigns that drive engagement with beneficiaries, partners, donors, and funders.
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Content Creation: Work closely with the marketing team to produce compelling digital and print content, including case studies, social media posts/templates, blogs, email campaigns, videos and more.
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Brand Consistency: Assist in reviewing external-facing materials to ensure they align with upReach’s brand guidelines, tone of voice, and key messages. Act in a consulting role to support the successful delivery of Associate-focussed communications.
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Marketing Asset Management: Maintain a comprehensive inventory of marketing materials, ensuring resources remain up-to-date and relevant, while monitoring distribution amongst the team.
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Monitoring and Evaluation: Assist in reporting on the success of campaigns using tools like Google Analytics and social media insights.
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Collaborative Marketing: Collaborate with other charities, higher education institutions, and student societies, to develop co-marketing opportunities that expand programme reach among target student audiences.
 
Other responsibilities:
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Manage the External Affairs rotation to help one member of the Future Charity Leaders Programme (FCLP), upReach’s internal graduate scheme, to learn more about this area of the charity.
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Continue to develop skills, knowledge and best practice that will enable you to excel in the role, including training on pitching to the media, crafting compelling content and building press relationships.
 
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Undertake other marketing, communications or administrative tasks that are required within this role.
 
Please note that it is not possible for the job description to cover the exhaustive list of responsibilities of your role due to the varied nature of the role. The job description aims to provide an overview of your remit.
SKILLS AND EXPERIENCE
We are looking for someone who is passionate about social mobility and believe that background should not be a barrier to graduate employment.
To be successful, you would ideally have experience in marketing and communications, particularly in executing PR and policy strategies, facilitating media relations and/or running successful communications campaigns. While not required, experience within a charity, social impact or education-focused organisation would also be highly beneficial for this role.
Required skills:
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Written Communication: Ability to write in a clear and persuasive way that breaks down complex issues into digestible content (e.g. press releases, social media posts and newsletters). Excellent verbal communication for networking, media relations, and public speaking.
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Creativity and Storytelling: Strong creative flair to develop engaging content and narrative that resonate with different audiences across digital and traditional platforms.
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Media Knowledge: Good understanding of the media landscape, with experience in managing media contacts, securing coverage, and building relationships with the press.
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Attention-to-Detail: Strong eye for detail, including excellent proofreading and editing skills, to ensure high-quality, error-free content.
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Brand Awareness: Understanding of how to promote and protect upReach’s brand reputation and the importance of maintaining brand-compliant messaging across all platforms.
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Project Management: Strong organisational and project management skills, with experience handling multiple tasks and deadlines simultaneously. Ability to quickly adapt to changing situations, including responding to media inquiries or handling unexpected challenges.
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Pro-activity: A proactive attitude and an ability to suggest, research and implement new ideas to achieve our organisational objectives.
 
Desirable (Not Required) Experience:
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Hands-on experience with some or all of the following tools/software:
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G-suite
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Zoom
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Canva or similar design software.
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Mailchimp or similar email marketing software.
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Website content management systems (CMS).
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Bigin, Zoho or similar customer relationship management tools (CRMs).
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Trello
 
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Knowledge of GDPR compliance.
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Knowledge of regulations around charity communications, including compliance with data protection laws and ethical storytelling.
 
COMPETENCIES
In general, Senior Officer level involves you demonstrating more leadership capabilities than in an entry-level position. This includes having ownership of a new area (press/PR), and demonstrating an ability to informally lead and have positive influence on the wider team. We will be looking for you to demonstrate that you can plan ahead, proactively anticipate upcoming projects or risks, and problem solve independently.
Please see below a summary of the key competencies required for this role:
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Motivation (2) - Shows self-motivation to increase upReach’s impact, and develops an understanding of team strengths in order to provide support to the wider team where needed.
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Leadership (2) - Takes responsibility for leading on set projects, creating a supportive environment for any others’ working on the project, and inspiring the wider team by keeping them informed on progress.
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Continuous improvement (2) - Pursues this continuously, focusing on developing specific skills needed in your own role, actively implementing any learnings from training, and measuring your own performance.
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Planning and organising (2) - Organising own work effectively, including scheduling, prioritising, setting and communicating realistic timeframes, and negotiating successfully when faced with multiple requests / working on collaborative tasks.
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Problem solving & decision making (2) - Being the key problem solver within area of responsibility, using experience to analyse problems from different angles, including getting input from others, asking questions and using data before making decisions
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Innovative (2) - Proactively suggestions to improve team’s current working methods, applying own knowledge and expertise to solutions
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Management (2) (rotations)- Able to give clear instruction and lets people know what’s expected of them in collaborative work or in area of leadership, and able to manage partnerships / external relationships effectively
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Commitment to social mobility (2) - Has developed an advanced understanding of social mobility and complex concepts within the field, and can articulate upReach’s role within this to external stakeholders
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Communication (3) - Express ideas effectively and sensitively, confidently handling challenging conversations, and leading meetings and sessions where appropriate.
 
Team Culture & Benefits:
We offer:
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Flexible and hybrid working.
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Statutory Holiday Entitlement of 25 days and bank holidays. This increases to 2 additional days after 2.5 years and then to 3 additional days after 5 years of working with us.
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Birthday leave and Voluntary leave
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Enhanced Parental Leave beyond statutory requirements for all team members.
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3% Pension Contribution, which increased to 5% after 5 years of working with us.
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Cycle-to-work scheme.
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Monthly socials and annual wellbeing days
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Dedication to Staff Wellbeing through our Employee Assistance Programme and Mental Health First Aid Training.
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Personal Development Budget, activated after 6 months in the role.
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The opportunity to participate in our fantastic staff networks:
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Disability and Inclusion Network
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Diverse Roots Network
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Green Network
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LGBTQ+ Network
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Mindfulness Network
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Parents and Carers Network
 
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Ready to apply?
We are committed to making our recruitment process inclusive. All applications will be blind screened, and our job packs are available in Braille, large text or another format upon request. We can provide reasonable adjustments throughout our recruitment application process and on the job, and we'll always endeavour to be as accommodating as possible.
Applications close on Monday 10th November at 12:00 noon.
Equal Opportunities
At upReach, we are committed to being an equal opportunities employer and do not discriminate in employment matters on the basis of race, ethnicity, religion, gender, age, disability, social background or any other protected class. We celebrate and value the diverse perspectives that people from all backgrounds bring to our team. We are passionate about creating a workplace that is inclusive and reflects the diversity of communities across the UK. Thus, we encourage applications from individuals from underrepresented groups, including Black, Asian and other ethnic minority backgrounds, those with disabilities, those who are care-experienced, those from low socio-economic backgrounds, and those who are LGBTQIA+.
The client requests no contact from agencies or media sales.
Battersea is entering an exciting phase of innovation and transformation as we embark on the first year of our new five-year strategy. With increased investment in income generation starting in 2025, we are expanding our team to drive the growth necessary to achieve our organisational goals. Our fundraising team bridges the journey of the animals in our care with the wider public, demonstrating how their contributions enable us to support every dog and cat. We now have several new roles within this team to further our mission.
This new role will oversee the development and delivery of engaging supporter journeys across a range of channels for Battersea’s Challenge and Public events, as well as our Supporter-Led Fundraising audiences. It will play a pivotal role in maximising event and supporter-led fundraising income, ensuring every supporter has a positive experience and feels inspired to continue supporting Battersea.
What we can offer you:
In return for your commitment to our cause and to recognise the value of our employees, Battersea offers a range of benefits to support the wellbeing of our employees. These include:
- 28 days of annual leave (plus 8 days paid public holidays) per year.
 - Discounted gym memberships and cycle to work schemes.
 - Employee Assistance Programme and access to Wellbeing Resources.
 - Generous pension contributions - up to 10% employer contribution.
 - Free healthcare cash plan, where you can claim for a range of treatment including dental, optical, physiotherapy, chiropody and acupuncture every year.
 - Annual interest-free season ticket loans.
 
We are also committed to providing learning and development to our employees. During your time with us, we provide support for your professional and career development, including access to digital and in-person training programmes, leadership and management training, mentoring and much more.
Our hybrid working model:
We operate a 50% onsite hybrid working model, with our office-based staff splitting their time between site based and home working. This enables our office-based staff to balance the benefits of home working with onsite collaboration and maintaining a connection to our cause.
Diversity and inclusion:
We are committed to providing a welcoming and inclusive experience for all staff, volunteers and trustees and those hoping to join us. We operate an anonymised shortlisting process and actively seek to ensure our process is fair and equitable for all.
We understand the value of diverse voices, perspectives, and experiences to help us deliver even more for our dogs and cats, and we welcome applicants from all sections of the community.
As a Disability Confident Committed Employer we will ask about any adjustments you may need at application and/or interview stage, and if you are offered a role with us, we’ll talk to you about any workplace adjustments you may need to help you perform at your best. 
More about us:
At Battersea, we aim to never turn away a dog or cat in need of help. We give each one lots of love, expert care and get to know their characters and quirks so we can find them a new home that’s just right for them. Join us and help us be here for every dog and cat, wherever they are, for as long as they need us.
Acceptable use of AI:
At Battersea, we value expertise. We recognise each candidate that applies to us will have a range of expertise they can offer us, so we want to hear about this in your own words. We understand the support that generative artificial intelligence (AI) software can offer but it can also lead to numerous applications presenting as generic and impersonal. This makes it difficult to gain understanding of your unique experience.
To best showcase yourself, we encourage you to write your responses without the assistance of AI. If you require the use of AI software to aid in completing your application, we ask you use the generative responses as a prompt for writing your answers and avoid copying and pasting. You must also ensure the information presented in your application accurately reflects your experience.
Closing date: 9th November 2025
All applications must be submitted before the closing date advertised. We reserve the right to close the vacancy early if a high volume of applications is received.
Interview date(s):
First interview: w/c 17th November 2025
Second interview (if required): w/c 24th November 2025
For full details on the role, please download the recruitment pack from our Careers website.
Battersea is here for every dog and cat, and has been since 1860. We believe that every dog and cat deserves the best.
                                


                    The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
About Our Work
Support Through Sport CIO, based in Nottingham, delivers sport-based intervention, mentoring, and youth work programmes to thousands of disadvantaged young people, empowering them to develop pro-social behaviours and providing a lasting positive impact within underserved communities.
The organisation works to a Theory of Change which ultimately provides at-risk young people with protective factors, diverting them away from negative influences such as youth offending, ASB, violence, gang culture and knife crime. Through an innovative, youth-led approach, Support Through Sport harnesses the power of sport to empower disadvantaged youth and create safer communities, where young people can thrive.
We’re passionate about implementing real change within disadvantaged and underserved communities, providing young people with support, guidance and opportunities which enable every young person to achieve their full potential.
Role Overview
Support Through Sport CIO is seeking a highly motivated and organised individual to deliver our innovative School and Community Navigator programme throughout Nottingham and Nottinghamshire. The Senior School and Community Navigator will lead a team of three Navigators across four schools in Nottingham and Nottinghamshire. The role combines direct support to children and young people aged 10–17 with leadership and coordination responsibilities, ensuring delivery is of the highest standard and in line with Support Through Sport policies and project specifications.
Working closely with schools, families, and local agencies, the Senior Navigator will provide supervision and guidance to staff, build and maintain strong stakeholder relationships, and ensure effective safeguarding, monitoring, and reporting systems are in place. You will work with young people aged 10–17 in community settings, building trust-based relationships and providing early intervention to reduce risk factors linked to crime, violence, and exploitation.
The role combines youth work, mentoring, and community engagement, supporting young people to tackle challenges such as disengagement in education, substance use, poverty, discrimination, and school exclusion. You will act as an advocate for young people, bridging gaps with the wider community while promoting respect, empowerment, and positive life choices whilst working utilising a child-centred and collaborative approach.
At Support Through Sport, we use a range of creative approaches, including sport as a diversionary tool, to build brighter futures and create safer communities. Flexibility is essential, as sessions may take place during evenings and weekends, in addition to typical school hours. You will be required to work within the complex support system which often surround young people at-risk, to ensure a multi-agency approach to achieving the best possible outcomes for children and young people.
You will be supported to meet a benchmark of training and standards, including:
Basic Training
Health & Safety
Neurodiversity
EDI & Cultural Competence
Effective Communication
Resilience in Youth Work
Level 3 LA Safeguarding
GDPR & Data Protection
First Aid at Work
Enhanced DBS
Full Induction
Enhanced Training
Contextual Safeguarding
Operational Skills
Domestic Violence and Sexual Abuse
Health and Wellbeing
Key Information
Position: Senior Targeted Practitioner - School & Community Navigators
Reporting To: East Midlands Regional Manager
Hours: 37.5 hrs per week
Contract: Full Time, 6 month probationary period
Salary: £28,000 - £29,000 per annum, depending on skills and experience
Location: Nottingham & Nottinghamshire (Nottingham Office)
Transport: Car driver essential
Essential attributes include:
Experience working with children and young people (10–17 years) in school and community settings
Strong understanding of safeguarding and child protection, with experience responding to and escalating concerns
Proven experience supervising or leading staff or volunteers in a youth work, education, or community setting
Ability to build and maintain excellent relationships with schools, families and stakeholders
Strong knowledge of violence affecting young people, exploitation, and early intervention approaches
Experience of multi-agency working and attending safeguarding and strategy meetings
Ability to use case management systems and produce accurate reports and data
Excellent organisational, communication, and interpersonal skills
Commitment to equality, diversity, and inclusion in practice and leadership
Flexible working hours including evenings and school holidays
Full UK driving licence and ability to travel across Nottinghamshire
Desirable Attributes Include:
Qualification in youth work, education, or a related field (JNC strongly desired)
Experience of staff training, coaching, or professional development
Knowledge of local referral pathways and support services across Nottinghamshire
Experience working within schools or multi-school programmes
Training in conflict resolution, mental health first aid, or trauma-informed practice
Ability to work well both independently and as part of a team
Self-motivated with a positive attitude
Passionate about making a difference in the community
Strong youth engagement and relationship-building skills
Confident in delivering a range of sports and physical activities
Roles and Responsibilities
- Provide leadership, supervision, and day-to-day support to a team of School and Community Navigators, ensuring high-quality delivery across all schools and community settings.
 - Support the training, professional development, and reflective practice of staff, encouraging continuous learning and consistency of approach.
 - Deliver services to the highest standards, in line with specifications, funder requirements, and Support Through Sport policies and values.
 - Lead delivery across four schools and identified community hubs, building and maintaining strong working relationships with senior leaders, pastoral staff, SEND teams, and wider support services.
 - Develop and sustain effective multi-agency partnerships with schools, statutory services, and community organisations to ensure joined-up provision and pathways of support.
 - Attend and contribute to regular meetings with schools, community stakeholders, and safeguarding partners, representing Support Through Sport professionally.
 - Liaise with relevant agencies and take appropriate, timely action to safeguard children and young people, ensuring safeguarding remains at the heart of all practice.
 - Ensure staff follow safeguarding policies and procedures, providing oversight, guidance, and follow-up where required, and escalating concerns appropriately.
 - Support risk assessments, contextual safeguarding discussions, and contribute to case management at multi-agency meetings.
 - Oversee the planning, coordination, and delivery of mentoring and outreach support within both school and community settings, ensuring flexibility and responsiveness to local needs.
 - Monitor and record outcomes effectively using Upshot, case notes, and assessments to evidence impact and progression.
 - Provide accurate data, case studies, and impact reporting for funders, stakeholders, and internal learning, contributing to continuous improvement.
 - Deliver targeted 1:1 mentoring, small group sessions, and outreach with children and young people, supporting engagement, wellbeing, and positive life choices.
 - Encourage participation in education, training, and community opportunities, advocating for pathways into positive progression.
 - Act as an advocate for young people, ensuring their voices influence programme design and delivery, and that they feel heard, valued, and respected.
 - Champion equality, diversity, and inclusion within delivery, ensuring support is tailored to meet the individual needs of all young people.
 
Benefits Include:
- Working alongside a very passionate team
 - Enhanced DBS check provided
 - Further development opportunities
 - Sense of satisfaction
 - Ongoing personal support
 - Great team incentives
 - Positive working environment
 - Career Progression opportunities
 - Competitive salary plus expenses
 - No micro-management
 - Training and CPD offers
 
Note
Please note that in order to apply for this role all candidates must hold the right to work in the UK, undergo an enhanced DBS check and provide 2 professional references. If these are not completed in a timely manner, your application maybe disqualified.
We look forward to receiving your application and hearing about how you can support us to build brighter futures for young people in Nottinghamshire!
Support Through Sport is a registered charity which supports disadvantaged young people aged 8-18, through the power of sport and youth work combined.
The client requests no contact from agencies or media sales.
Rotherham Hospital & Community Charity is looking for a passionate, dynamic Fundraising & Engagement Coordinator to drive income, awareness, and engagement across the Trust and wider Rotherham community. This is your chance to take ownership, develop innovative fundraising ideas, and champion the Charity at events, with donors, corporate partners, schools, and NHS staff.
You’ll play a key role in embedding fundraising across the Trust, leading staff campaigns, ambassador programmes, and high-profile events. The role also involves volunteer engagement and supporter care, ensuring every interaction inspires and maximises impact.
This is a visible, influential role for a results-driven fundraiser who thrives on creativity, innovation, and making a real difference to patients, staff, and the Rotherham community. Travel across the region and occasional attendance at external sites are required.
The client requests no contact from agencies or media sales.
Social Prescribing Link Worker
We have rewarding opportunity for a Social Prescribing Link Worker to focus on ‘what matters to me’ and taking a holistic approach to people’s health and wellbeing. If you feel you could connect to people, community groups and statutory services for practical and emotional support, we would love to hear from you!
Position: Social Prescribing Link Worker
Location: Birmingham based in GP Surgeries
Hours: Full time 37hrs and part time post 22.5hrs p/w over 3 days ) flexible working available
Contract: 2 post available - 1 x FTE (job share may be considered) & 1 x Part Time
Salary: £27,619 per annum pro rata for part-time
Benefits: The provision of workplace wellbeing support and activities, hybrid working where the role allows, flexible working and a range of family friendly policies and subsidised parking.
Closing Date: Midnight on Sunday 9th November 2025
Interview Date: Thursday 13th & Friday 14th November 2025
The Role
Social prescribing link workers will work as a key part of the primary care network (PCN) multi-disciplinary team. Social prescribing can help PCNs to strengthen community and personal resilience and reduces health and wellbeing inequalities by addressing the wider determinants of health, such as debt, poor housing and physical inactivity, by increasing people’s active involvement with their local communities. It particularly works for people with long term conditions (including support for mental health), for people who are lonely or isolated, or have complex social needs which affect their wellbeing.
Responsibilities include:
- Working with direct supervision from the Programme Lead/Senior Link Worker and input from the PCN’s Clinical Lead GP, take referrals from staff in GP practices within the local PCN.
 - Provide personalised support to individuals, their families and carers to take control of their health and wellbeing, live independently and improve their health outcomes, as a key member of the PCN multi-disciplinary team.
 - Developing trusting relationships and taking a holistic approach, based on the person’s priorities and co-produce a simple personalised care and support plan to improve health and wellbeing, introducing or reconnecting people to community groups and statutory services.
 - Work collaboratively with all local partners to contribute towards supporting local community groups and organisations, making themselves aware of local resources and “assets” through mapping and then building a relationship with these organisations. Also sharing intelligence regarding any gaps or problems identified in local provision with commissioners and local authorities.
 - Social prescribing link workers will work collaboratively with GP’s and have a role in promoting social prescribing and educating non-clinical and clinical staff within their PCN multi-disciplinary teams on the benefits of social prescribing
 - Raise awareness of other services available within the community and how and when patients can access them. Linking into the work of Neighbourhood Network Schemes, locality Adult Social Care & Community Mental Health Teams.
 
About You
As a Social Prescribing Link Worker, you will have a Level 3 qualification in a relevant field (Health & Social Care, Health Trainer, Health Improvement, Community Family Worker, Psychology) or be working towards/willing to work towards.
You will have:
- Demonstrable commitment to professional and personal development
 - Experience of working directly in a community based context (including unpaid work)
 - Experience of supporting people with a mental health need and or complexities/vulnerabilities
 - Experience of delivering one to one support
 - Experience of partnership/collaborative working and of building relationships across a variety of organisations
 - Knowledge of VCSE and community services in the locality
 - Understanding of the wider determinants of health, including social, economic and environmental factors and their impact on communities, individuals, their families and carers
 - Understanding of the barriers faced by those living in isolation
 - Knowledge of IT systems including ability to use word processing skills, emails, the internet and able to create simple plans and reports
 - Ability to complete paperwork, keep records and carry out own administration
 - An interview is guaranteed to suitably qualified and experienced people with disabilities and all successful applicants will be subject to an enhanced DBS check
 
About the Organisation
A leading provider of services to the health and social care sector, with the aim is to reduce inequalities in learning, employment and health. As an employer the organisation is proud to offer a range of benefits to staff including provision of workplace wellbeing support and activities, flexible working and a range of family friendly policies and subsidised parking.
You may also have experience in areas such as Floating Support, Befriending, Community Family Worker, Social Worker, Community Navigator, Peer Support Worker, Welfare Support, Family Worker, Family Support Worker, Benefit, Care, Therapeutic, Therapy, Advice, Adviser, Health, Wellbeing, Social Care, Social Care Services, Health and Social Care. #INDNFP
PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.
We are recruiting for Community Fundraising Lead to provide support and guidance to individuals and small groups of existing volunteers across a range of geographical areas, many of whom have been on a journey with the charity for decades, recognising their values whilst ensuring the updated mission of the charity is respected and communicated effectively. Working with both the Marketing and Income Generation teams, there will be opportunities to collaborate on projects and develop leads for support to maximise on fundraising activities and donor retention.
About Life:
Life is a UK charity for vulnerable women and families facing unexpected pregnancy or pregnancy loss. Life’s aim is to provide housing, care and support to vulnerable pregnant women (typically aged 16-25) who are in crisis situations, such as those facing homelessness (or at risk of), escaping abuse or other traumatic circumstances. We offer supported housing, a helpline and counselling service, and other practical and emotional support. Our services are inclusive; non-judgemental; and client-centred.
Our Values:
All our work is underpinned by the following universal human values:
- Humanity – All people are special and equal.
 - Solidarity – We’re with you and for you.
 - Community – We’re better together.
 - Charity – Doing good for one another.
 - Common good – Building a better world.
 
About You
Reporting to the Head of Fundraising, the postholder will be responsible for building on our existing community fundraising initiatives, which includes networks of loyal volunteers and church contacts – from international pilgrim participants completing fundraising treks to congregations organising bake sales. Liaising with people at all levels, the role will oversee initiatives such as our Ambassador programme, encouraging people to be confident representatives of the charity and ensure they are equipped to share key updates about national campaigns and community fundraising initiatives.
Information about the role:
For further information, please see the attached job description.
Salary: £28,000 – £34,000 FTE
Hours: 21 hours per week over 3 days
Location: Hybrid-working based in the Midlands, with frequent travel to supporter locations (Home Counties/ Midlands) and occasional travel to Head Office (Leamington Spa)
Please note, there is a requirement to drive for this role.
Please note that this vacancy may close earlier than the advertised closing date if a suitable candidate is found.
Benefits:
At Life we are passionate about providing our employees with a supportive and engaging environment. As well as ongoing development and training, we offer our:
- Generous holiday allowance, starting at 25 days per year, plus 8 Bank Holidays (pro rata for part time hours)
 - Birthday Leave (applicable after 1 years service)
 - Extra annual leave for long term service
 - Company Pension Scheme
 - Signed member of the Menopause Workplace Pledge
 
Safeguarding and Equality:
Life is committed to protecting all staff, volunteers and service users from harm of any kind. Life expects all staff and volunteers to share this commitment through our code of conduct.
We are committed to ensuring diversity and equality within our organisation by encouraging applications from all backgrounds.
All offers of employment will be subject to satisfactory references and appropriate screening checks. Life takes its obligation to protect the rights of children and vulnerable people very seriously; therefore, the successful candidate for this post will be also subject to extensive background checking, including an enhanced Disclosure and Barring Service check (DBS) which is paid for by the Charity.
Fixed Term, Full time
Circa £40,000 plus competitive benefits
Do you want to make a difference?
Every year we make a real difference to over 40,000 people who benefit from our services. Working at the Fund is more than sitting at your desk and in this role you will have the opportunity to be part of our RAF Family. Every day you will make a difference and play your part in changing the lives of others and helping people in the RAF Family get through the toughest of times. Every day you will make a difference and play your part in changing the lives of others and helping people in the RAF Family get through the toughest of times.
Do you want to play a part in what we do?
People are at the heart of what we do. Together we:
· Help reduce social isolation and loneliness among veterans.
· We support ill or injured men and women to have a safe place to call home, a home that meets their specific needs.
· We fund youth services on stations to provide clubs and activities for the children of serving personnel who move every few years.
· We provide grants to help with the cost of living. But this is just a few of the ways we help.
Working at the Fund means you can play your part in changing the lives of people who serve or have served in the RAF and supporting them some of lives challenges.
It doesn’t matter how long someone served or when. If they were part of the RAF, they and their family are part of our RAF Family. We will always be here to support them when they need it most.
Join The RAF Family and play your part in making a difference.
Respite and Care Executives play a significant role in enabling our beneficiaries to continue to be independent for as long as possible and when/if they require formal care, they can support them during this time too. They work closely with the Advocacy Team and the Friendships and Connections team to ensure that all their needs are met.
We are looking for a candidate to cover Maternity Leave for 14 months. They will work alongside the current post holder and the other team members for 2 months to learn the role and take over existing cases. They will form part of the existing Respite, Care and Advocacy Team and work closely with other members of the team as well as other colleagues in the Operations Directorate (mainly Welfare).
An articulate communicator with IT skills suited to working in a paperless environment, you must be able to demonstrate an ability to relate to people of all ages as well as professionals such as external case working organisations, RAF stations, care providers, those who have lasting power of attorney (LPA). You must have an understanding of the social care system and the Mental Capacity Act.
The role is based in our London HQ, with a minimum of three days working in the office per week. The successful candidate for this role will need to be Standard DBS checked and prove they have the right to work in the UK.
To apply, please click on this link and send your CV, together with a cover letter detailing why you believe you are suitable for this role, providing examples of how you meet the job profile when you apply through our recruitment portal.
The closing date for applications is Wednesday 12th November 2025, 5:00pm. Preferred start date will be early December.
A copy of the Fund’s Candidate Privacy Notice can be found on our website. As an equal opportunities employer, the Royal Air Force Benevolent Fund is committed to the equal treatment of all current and prospective employees and does not condone discrimination on the basis of age, disability, sex, sexual orientation, pregnancy and maternity, race or ethnicity, religion or belief, gender identity, or marriage and civil partnership. The Fund takes safeguarding seriously, and appropriate background checks will be completed. You can find out more about our commitment to safeguarding on our website. This role requires an Basic DBS check. We aspire to have a diverse and inclusive workplace and strongly encourage suitably qualified applicants from a wide range of backgrounds to apply and join the Fund.
The Royal Air Force Benevolent Fund is a Registered Charity (No. 1081009).
Our vision is that everyone in our RAF Family – veterans, serving personnel and their families – gets support in their hour of need.
The client requests no contact from agencies or media sales.
We have an exciting opportunity for a Service Delivery Assistant to join the London Adult Service team, working 37.5 hours a week.
Do you want to make a difference every day? Do you want to contribute to change & improvement for those who need it?
Do you have resilience & adaptability? Can you work effectively with a focus on customer service and care?
If yes, then we'd love to hear from you…
What we offer:
At Victim Support we believe in attracting & retaining the best people and offer a competitive rewards & benefits package including:
- Flexible working options including hybrid working
 - 28 days annual leave plus Bank Holidays, rising to 33 days plus Bank Holidays
 - An extra day off for your birthday & options to buy or sell annual leave
 - Pension with 5% employer contribution
 - Enhanced sick pay allowances, maternity & paternity payments
 - High Street, retail, holiday, gym, entertainment & leisure discounts
 - Access to our financial wellbeing hub & salary deducted finance
 - Employee assistance programme & wellbeing support
 - Access to EDI networks and colleague cafes
 - Cycle to work scheme & season ticket loans
 - Ongoing training & support with opportunities for career development & progression
 
About the role:
This role is based at our London office in Old Street (EC2A 4BQ)
As a Service Delivery Assistant you will:
- Provide high quality administrative support to the team and service.
 - Update and maintain manual and computerised database and case management systems and records in accordance with the service's internal policies/procedures and organisational standards.
 - Manage general queries into the service.
 - Collate and supply information and correspondence to internal and external contacts in accordance with required deadlines.
 - Liaise with referring agencies to improve referral information and the general referral process for victims. May include following up to secure information included in incoming referrals.
 - Provide general office administration support which could include photocopying, filing, data entry, ordering of office supplies, processing invoices, raising purchase orders and minute taking at meetings.
 - Help to coordinate external communication, management of local social media accounts and preparation of materials to help promote the service.
 
About Us:
Victim Support (VS) is an independent charity providing a range of specialist services to people who have been affected by crime across England and Wales. We work towards a world where there are fewer victims but who have stronger rights, better support and a real influence in the Criminal Justice System. Everyone at VS is driven by our Vision Ambitions and Values to play their part in making a difference for those who experience crime and traumatic events. Working for VS gives you the opportunity to play a key role in a national charity providing high quality services to victims and witnesses and being a vital force for change.
Victim Support are committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks may be required.
Victim Support strives to represent the diverse communities we serve and are passionate about creating an environment where all staff and volunteers feel respected and heard. Being a diverse organisation with an inclusive culture is integral to us being able to meet our aim of ensuring that anyone who is a victim of crime gets the support they need.
As part of our commitment to the Race at Work Charter we particularly welcome applicants from Black, Asian and minority ethnic communities. VS is also a Disability Confident Employer and we provide a Guaranteed Interview Scheme for candidates that are disabled and meet all essential criteria for a role.
If you have a disability, a learning difficulty such as dyslexia or a medical condition which you believe may affect your performance during any aspect of our selection process, we'll be happy to make reasonable adjustments to enable you to perform at your best.
How to apply:
To apply for this role please follow the link below to the Jobs page on our website and complete the application form demonstrating how you meet the essential shortlisting criteria.
We look forward to hearing from you.
We reserve the right to close this vacancy early, if we receive enough suitable applications to take forward to interview prior to the published closing date.  
If you have already registered & started an application, then we will contact you to advise of the amended closing date wherever possible.
 
Location: Remote with travel across the UK.
About the role
It’s an exciting and important time for our charity as we work to help more people out of homelessness and poverty as part of an ambitious strategy.
The newly created role of Federation Development Lead will sit within the Partnerships and Federation Development directorate, to support the delivery of key charity and federation-wide objectives, as part of our mission to empower people affected by homelessness and poverty to change their lives for the better while using our voice to achieve social change.
The principal responsibility will be to support our ambition to become a best practice national body, responsible for leading on and supporting the development of key projects within Emmaus UK and the wider federation.
This will include providing leadership to support Emmaus communities across the UK to prepare and respond to the introduction of the Supported Housing (Regulatory Oversight) Act, you will require an understanding and commitment to best practice and legislative requirements related to the provision of supported housing, with the ability to translate regulatory requirements into user friendly support, training, guidance and policies and procedures
The role will also provide a critical role in the implementation and delivery of Emmaus UK’s ambitious plans to seek registration as a provider of social housing. You will provide the project management and technical skills required to support the successful delivery of the application process, ensuring that risk and regulatory requirements are considered and acted upon at each stage, maintaining strong communication with key stakeholders externally and across the federation.
As the Federation Development Lead, you will have the opportunity to make a significant impact on the growth and development of the Emmaus movement within the UK, contributing to a culture of continuous improvement, and supporting the overall success of the federation. Your role will involve supporting the development and delivery of strategic plans, programme design and implementation, stakeholder management, and continuous evaluation and improvement of developed initiatives.
Working with the Director of Partnerships and Federation Development and wider Senior Leadership Team, the role will be central to the delivery of strategic objectives related to the development of the movement.
About Emmaus UK
We understand that a home is more than just a roof over your head; it’s somewhere to belong, where you feel part of a community, and that’s what Emmaus offers.
Emmaus is a unique, secular organisation supporting homeless and socially excluded people by providing a home for as long as it is needed, meaningful work in a social enterprise and a sense of belonging.
There are currently over 30 Emmaus communities across the UK, stretching from Glasgow to Dover and Norfolk to South Wales. Collectively the Emmaus federation supports more than 1,000 people with experience of homelessness.
How To apply
To apply for the role, please complete our application form and equal opportunities monitoring form and email us. The email address is in the Application Pack with applications needing to be submitted by 9am on Thursday 13th November 2025.
Please ensure you download the job pack and refer to the job description and person specification when completing your application form.
Those shortlisted will be invited to an interview conducted via Microsoft Teams on Thursday 27th November 2025. Second interviews to be held on Friday 5th December 2025.
If you would like to arrange an informal discussion about the role, please email us. Email address can be found in the Application Pack.
The client requests no contact from agencies or media sales.
We have an exciting opportunity for 2 Service Delivery Assistants to join the West Mercia Multi-Crime team, one working 30 hours and the other 22.5 hours a week.
Do you want to make a difference every day? Do you want to contribute to change & improvement for those who need it?
Do you have resilience & adaptability? Can you work effectively with a focus on customer service and care?
If yes, then we'd love to hear from you…
What we offer:
At Victim Support we believe in attracting & retaining the best people and offer a competitive rewards & benefits package including:
- Flexible working options including hybrid working
 - 28 days annual leave plus Bank Holidays, rising to 33 days plus Bank Holidays
 - An extra day off for your birthday & options to buy or sell annual leave
 - Pension with 5% employer contribution
 - Enhanced sick pay allowances, maternity & paternity payments
 - High Street, retail, holiday, gym, entertainment & leisure discounts
 - Access to our financial wellbeing hub & salary deducted finance
 - Employee assistance programme & wellbeing support
 - Access to EDI networks and colleague cafes
 - Cycle to work scheme & season ticket loans
 - Ongoing training & support with opportunities for career development & progression
 
About the role:
These roles are home-based but there may be a need to travel around the region on occasion.
As a Service Delivery Assistant you will:
- Provide high quality administrative support to the team and service.
 - Update and maintain manual and computerised database and case management systems and records in accordance with the service's internal policies/procedures and organisational standards.
 - Manage general queries into the service.
 - Collate and supply information and correspondence to internal and external contacts in accordance with required deadlines.
 - Liaise with referring agencies to improve referral information and the general referral process for victims. May include following up to secure information included in incoming referrals.
 - Provide general office administration support which could include photocopying, filing, data entry, ordering of office supplies, processing invoices, raising purchase orders and minute taking at meetings.
 - Help to coordinate external communication, management of local social media accounts and preparation of materials to help promote the service.
 
About Us:
Victim Support (VS) is an independent charity providing a range of specialist services to people who have been affected by crime across England and Wales. We work towards a world where there are fewer victims but who have stronger rights, better support and a real influence in the Criminal Justice System. Everyone at VS is driven by our Vision Ambitions and Values to play their part in making a difference for those who experience crime and traumatic events. Working for VS gives you the opportunity to play a key role in a national charity providing high quality services to victims and witnesses and being a vital force for change.
Victim Support are committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks may be required.
Victim Support strives to represent the diverse communities we serve and are passionate about creating an environment where all staff and volunteers feel respected and heard. Being a diverse organisation with an inclusive culture is integral to us being able to meet our aim of ensuring that anyone who is a victim of crime gets the support they need.
As part of our commitment to the Race at Work Charter we particularly welcome applicants from Black, Asian and minority ethnic communities. VS is also a Disability Confident Employer and we provide a Guaranteed Interview Scheme for candidates that are disabled and meet all essential criteria for a role.
If you have a disability, a learning difficulty such as dyslexia or a medical condition which you believe may affect your performance during any aspect of our selection process, we'll be happy to make reasonable adjustments to enable you to perform at your best.
How to apply:
To apply for this role please follow the link below to the Jobs page on our website and complete the application form demonstrating how you meet the essential shortlisting criteria.
We look forward to hearing from you.
We reserve the right to close this vacancy early, if we receive enough suitable applications to take forward to interview prior to the published closing date. 
If you have already registered & started an application, then we will contact you to advise of the amended closing date wherever possible.
Salary £32,000 per annum rising to £33,000 in the second year
The Justice First Fellowship (JFF) is a two-year, fully funded legal training programme for aspiring social justice lawyers. Run by the Legal Education Foundation, JFF has supported 170 fellows since 2014, with most continuing to work in social justice law
As a JFF fellow at Cambridge House Law Centre, you’ll complete your legal training with us. We’ll cover the cost of any required training, and you’ll also work with us to develop a project that supports our mission and expands your career opportunities. JFF will provide additional training, wellbeing support, and you will join a growing network of lawyers dedicated to using the law to drive social change.
Cambridge House is looking for motivated people who are willing to go the extra mile to create a more just society. Our innovative London-based charity has been tackling poverty, social inequity, and social injustice since 1889. We provide a range of services that are designed to improve people’s lives as well as transform society through research and social action.
Our team at all levels is very culturally diversity and the majority share lived experiences with our service users. We offer staff a range of competitive benefits including:
ü 30 days holidays plus bank holidays and long service increments.
ü Hybrid working
ü Flexible working
ü Employee Assistance Programme
ü Pension Scheme
The successful candidate will:
- Deliver specialist advice and casework for the Law Centre in housing, welfare rights, employment and discrimination law.
 - Receive support with training and mentoring advice to qualification.
 - Be able to generate income for the Law Centre from cases to meet annual financial targets and objectives.
 - Be client focused with a results orientated approach and a commitment to our corporate vision.
 
We value diversity and warmly encourage applications from disabled, neurodiverse, and LGBTQIA+ people, candidates who share lived experiences with our service users, and people from Black, Asian and global majority communities.
Closing date for applications: 23:59 on Friday 28 November 2025.
For more information, a recruitment pack, and details on how to apply, please visit our website
The client requests no contact from agencies or media sales.
About the Role
Neuroendocrine Cancer UK is entering an exciting phase of growth and development. To make the greatest difference, we need to grow in a way that is structured and sustainable, and that’s where you come in.
We’re looking for our first Director of Operations: a strategic, hands-on leader who can turn vision into action and passion into plans. Working closely with our new CEO, you’ll ensure that our people, systems, and processes all work together to deliver effectively for the communities we serve.
This is a unique opportunity to shape the organisation’s future. You’ll combine strategic oversight with operational delivery across key areas including HR, finance, compliance, governance, IT, and organisational processes. As a senior leadership team member, you’ll strengthen internal systems, support staff and make sure day-to-day operations align fully with our mission, values, and strategic goals.
Ultimately, you will help build the strong foundations and infrastructure that enable Neuroendocrine Cancer UK to grow sustainably, deliver high-quality services, and deepen its impact for the communities we support.
About the Charity
We are Neuroendocrine Cancer UK. We exist to address the unmet needs voiced by the neuroendocrine cancer community, supporting patients and their loved ones with the physical and psychological burden of neuroendocrine cancers. Through awareness, research, better funding and support, we can give our community the attention it deserves
Our vision is for a world in which people know how to recognise, diagnose, treat, care for, and cure patients with neuroendocrine cancer.
We are a Charity driven by strong values of equity, excellence, collaboration, honesty, transparency and integrity.
Key Responsibilities
- Operational Oversight and Delivery
 
- Lead and manage a small in-house operations team (2 staff members) and oversee the work of external consultants as required to deliver operational plans aligned with strategic goals. 
 - Drive the successful delivery of existing services, overseeing day-to-day operations, ensuring services are delivered efficiently and to a high standard while supporting the implementation of new initiatives and improvements.
 
- Ensure systems and processes are fit for purpose and support delivery of strategic goals. 
 - Management and maintenance of the Salesforce system.
 - Maintain oversight of service development, ensuring it reflects user feedback and sector innovation (with Directors/Managers).
 
- Lead audits and evaluations to ensure service effectiveness and continuous improvement.
 
2. Governance and Compliance (working with CEO)
- Maintain compliance with all relevant legislation, including safeguarding, data protection, and health & safety.
 
- Develop and oversee policies and procedures that uphold good governance, safeguarding, GDPR, digital governance, and ethical standards.
 
- Act as Designated Safeguarding Lead (DSL) and Data Protection Officer (DPO).
 
- Provide assurance to the CEO and Board on compliance and operational risk.
 
3. Financial Stewardship and Operational Management
- Support the CEO in ensuring financial sustainability.
 
- Oversee day-to-day budgeting, financial reporting, and grant management.
 
- Ensure timely processing of payments, payroll, and contracts.
 
- Support income generation through sound financial planning and operational oversight. 
 - Review all processes, procedures & delegations and suggest updates as necessary.
 
4. People and Organisational Development
- Support the CEO to recruit and induct staff.
 
- Work with CEO to oversee HR matters including performance management (with HR support).
 
- Prioritise staff wellbeing, engagement, and professional development.
 
- Support the CEO in succession planning and building organisational resilience.
 
5. Service Quality and Improvement
- Work with relevant management team to ensure high-quality service delivery aligned with user needs and feedback.
 
- Monitor performance and report on impact to CEO and trustees.
 
- Drive operational improvements and support the development of new initiatives.
 
6. Insight, Data, and Continuous Improvement
- Collect, analyse, and report operational data to support decision-making.
 
- Oversee monitoring, evaluation, and audits to ensure accountability and learning.
 
- Support research and innovation projects by ensuring operational systems are robust and effective.
 - Work with the board & CEO to review all processes, procedures & suggest updates as necessary.
 
Person Specification
About you
You’re an experienced operational leader who thrives on making things work — strategically, efficiently, and with people at the heart of it all. You know how to turn plans into action and are equally comfortable shaping systems, managing budgets, or guiding a team through change.
You bring strong leadership experience, a deep understanding of good people management practices, and sound knowledge of compliance, safeguarding, and data protection. You’re confident managing financial systems and overseeing budgets, and you know how to balance strategic thinking with hands-on delivery.
You’re at your best in collaborative, purposeful environments — someone who communicates clearly, builds trust, and helps others do their best work. You’re also pragmatic and calm under pressure, able to bring clarity and stability as the organisation grows and evolves.
Above all, you’re motivated by purpose. You share our commitment to the mission and values of Neuroendocrine Cancer UK, and you want to use your operational skills to help an organisation with real impact go even further.
Essential
- Proven experience in operational leadership and management
 
- Strong knowledge of people management practices, compliance, safeguarding, and data protection.
 
- Experience of managing budgets and overseeing financial systems.
 
- Strong line management and team development, with the ability to lead staff and volunteers.
 
- Excellent communication and organisational skills.
 
- Ability to balance strategic thinking with hands-on delivery.
 
- The ability to lead through change and embed new ways of working effectively.
 
- Commitment to the mission and values of the charity.
 
Desirable:
- Experience in a small charity or nonprofit organisation.
 - Experience of charity governance
 - A relevant qualification in safeguarding, HR, or data protection
 - Experience managing Salesforce or similar CRM systems
 
Why Work With Us?
- Be part of a small, passionate, and values-driven team making a tangible difference.
 - Shape the future of the organisation at a pivotal stage of growth.
 - Take on a broad and varied leadership role with the chance to influence across all areas.
 - Receive support for professional development, training, and personal growth.
 - Enjoy a remote and flexible working environment.
 
To support and inform patients and families from diagnosis, enabling access to the best care and treatment.
The client requests no contact from agencies or media sales.
Do you have a strong appreciation for the role of philanthropy in the arts? Do you have experience developing and delivering individual giving and philanthropy strategies? If so, you could be our new Head of Philanthropy.
The Head of Philanthropy will lead on day-to-day fundraising across individual giving, memberships, appeals and campaigns for Leeds Playhouse. This role is central to building and sustaining a robust philanthropic programme, with a particular focus on developing a strong pipeline of mid- and high-level donors, cultivating and stewarding High Net Worth Individuals (HNWI), and driving engagement through compelling communications and events.
We are seeking an excellent communicator and strategic fundraiser who is creative, resilient, and highly motivated. The Head of Philanthropy will play a key role in shaping and delivering sustainable income growth through individual giving, and major donor engagement—ensuring our work is resourced for the long term.
The post-holder will report to the Strategic Director of Fundraising & Development, deputising as required, and will line manage the Development Administrator. This role is predominantly based at Leeds Playhouse with some scope for hybrid working, complementing the Strategic Director role (a part-time role, mostly working remotely).
This is a permanent, full time contract. We would like to fill a requirement for 35 hours per week, which is full-time for this role, with some flexibility to work evenings and weekends when required. However, we are open to hearing from people interested in part-time work or job sharing. Pay for the role is £35,700 per year based on 35 hours per week.
Benefits at Leeds Playhouse include 5 weeks holiday entitlement (plus 1.6 weeks of bank holidays), that increases with length of continuous employment; 2 wellbeing days a year; and discounts across our food and drinks, free show tickets and a local gym and swimming discount. Please see our job pack for more benefits we offer.
To find out more about this role, please download our job pack on our website.
To apply, please fill in both of the forms linked on our website listing before the deadline.
The closing date for applications is 10am Wednesday 12 November 2025.
Interviews are currently scheduled for 19 November 2025.
The client requests no contact from agencies or media sales.
We have an exciting opportunity for a Service Delivery Assistant to join the Victim Support team in Gwent, working 22.5 hours a week.
Do you want to make a difference every day? Do you want to contribute to change & improvement for those who need it?
Do you have resilience & adaptability? Can you work effectively with a focus on customer service and care?
If yes, then we'd love to hear from you.
What we offer:
At Victim Support we believe in attracting & retaining the best people and offer a competitive rewards & benefits package including:
- Flexible working options including hybrid working
 - 28 days annual leave plus Bank Holidays, rising to 33 days plus Bank Holidays
 - An extra day off for your birthday & options to buy or sell annual leave
 - Pension with 5% employer contribution
 - Enhanced sick pay allowances, maternity & paternity payments
 - High Street, retail, holiday, gym, entertainment & leisure discounts
 - Access to our financial wellbeing hub & salary deducted finance
 - Employee assistance programme & wellbeing support
 - Access to EDI networks and colleague cafes
 - Cycle to work scheme & season ticket loans
 - Ongoing training & support with opportunities for career development & progression
 
About the role:
This role is expected to provide remote evidence site administrative support at Caerleon police station as required alongside supporting the local service delivery team.  This role is based in Pontypool Police Station, Pontypool, it is offered on a hybrid working basis and there is a requirement for travel throughout the area. 
As a Service Delivery Assistant you will: 
- Provide high quality administrative support to the team and service
 - Update and maintain manual & computerised database & case management systems & records
 - Manage incoming and outgoing mail, telephone and general queries into the service
 - Collate information and correspondence to internal and external contacts
 - Liaise with referring agencies to improve referral information and the general referral process for victims
 - Providing general office administration support including photocopying, filing, data entry, ordering of office supplies, processing invoices, raising purchase orders and minute taking at meetings
 - Help to coordinate external communication, management of local social media accounts and preparation of materials to help promote the service
 
You will need:
- Effective verbal/written communication and numerical skills.
 - Experience of working in an administrative role and undertaking a variety of administrative duties.
 - Experience of providing general office support to a team of professionals.
 - Experience of working and adhering to policies, processes and procedures.
 - Understanding and knowledge of the requirements relating to confidentiality and data protection.
 - Understanding and knowledge of equal opportunities and diversity.
 - Ability to prioritise own workload and deal with competing demands in an organised and methodical manner.
 - Strong IT skills and experience of using Microsoft Office suite and case management systems/databases.
 - Good customer service skills with the ability to communicate sensitively and effectively both verbally and in writing with a wide range of individuals and audiences.
 - Ability to work on own initiative and with minimal supervision to achieve deadlines.
 - Excellent record keeping skills with a focus on quality and accuracy.
 
This role involves regular travel and due to the location, a driving license and access to a vehicle is considered an essential requirement.  If you are unable to drive because of a disability please indicate this in your application in your personal statement so we can explore the feasibility of alternative arrangements.
Please see attached Job Description and Person Specification for further details.
About Us:
Victim Support (VS) is an independent charity providing a range of specialist services to people who have been affected by crime across England and Wales. We work towards a world where there are fewer victims but who have stronger rights, better support and a real influence in the Criminal Justice System. Everyone at VS is driven by our Vision Ambitions and Values to play their part in making a difference for those who experience crime and traumatic events. Working for VS gives you the opportunity to play a key role in a national charity providing high quality services to victims and witnesses and being a vital force for change.
Victim Support are committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks may be required.
Victim Support strives to represent the diverse communities we serve and are passionate about creating an environment where all staff and volunteers feel respected and heard. Being a diverse organisation with an inclusive culture is integral to us being able to meet our aim of ensuring that anyone who is a victim of crime gets the support they need.
As part of our commitment to the Race at Work Charter we particularly welcome applicants from Black, Asian and minority ethnic communities. VS is also a Disability Confident Employer and we provide a Guaranteed Interview Scheme for candidates that are disabled and meet all essential criteria for a role.
If you have a disability, a learning difficulty such as dyslexia or a medical condition which you believe may affect your performance during any aspect of our selection process, we'll be happy to make reasonable adjustments to enable you to perform at your best.
How to apply:
To apply for this role please follow the link below to the Jobs page on our website and complete the application form demonstrating how you meet the essential shortlisting criteria.
We look forward to hearing from you.
We reserve the right to close this vacancy early, if we receive enough suitable applications to take forward to interview prior to the published closing date.  If you have already registered & started an application, then we will contact you to advise of the amended closing date wherever possible.
The Cardinal Hume Centre works to prevent and tackle youth and family homelessness.
Job title: Life Skills and Activities Co-Ordinator
Westminster, London
Hours: 35 hours (full time) working at least 4 days in our office near Victoria
Are you passionate about making a real difference in the world? Do you want to leverage your skills to combat homelessness for children and young people? Then we have the perfect opportunity for you.
We are looking to recruit a life skills and activities co-ordinator to concentrate on building and expanding relationships with young people living in our supported accommodation as well as families in Westminster who attend sessions in our Family Services department. This is a unique and rewarding role in our Employment & Learning Team that will involve meeting and working with residents in our supported accommodation on a one-to-one basis and in groups, facilitating activities and evaluating and building evidence that these interventions have made a difference. Your work will focus on supporting our residents (aged 16-25) on-site with their Life Skills development. You will also work holistically to support the families who attend sessions in the Family Centre and who attend outings and “away-days”. The role also requires facilitating our study club (aged 13+) and group ESOL sessions (19+).
Please refer to the job description on our website for further information.
In your cv and cover letter, please outline how you meet the requirements of the role and why you would like to work for us. You must account for any gaps in your employment history.
We are committed to safeguarding and promoting the welfare of children. We require job applicants, staff and volunteers to complete a criminal records self-declaration. This role requires an enhanced DBS check plus children’s barred list. It is an offence to apply for the role if the applicant is barred from engaging in regulated activity.
Applicants must have the right to work in the UK. We are unable to sponsor visas.
Benefits
· 26 days’ leave rising to 28 days’ leave after two years’ service (pro rata for part time staff)
· Discretionary wellbeing and celebratory days
· Access to Blue Light Card discounts
· Pension: stakeholder pension scheme and we will match employee contributions up to a maximum of 6%.
· Life assurance cover (after probation passed)
· Season ticket loan
· Training and development opportunities
Closing date for applications: 9am Monday 17th November 2025
Interviews: W/C 24th November 2025
If you’ve not heard from us three weeks after the closing date, please assume you have been unsuccessful on this occasion.
The Centre enables families, children and young people to overcome poverty and avoid homelessness.
The client requests no contact from agencies or media sales.
                
                
                
                
                
                
                
                
                
                
                
                
                        
                    
                        
                        
                        


                    
                        
                        
                        
                        


                    
                        
                        

