General Manager Jobs

LOCATION: Across Citizens Advice Hammersmith & Fulham sites with the potential for some hybrid working following completion of successful probationary period.

Citizens Advice Hammersmith and Fulham is recruiting for Advice Services Managers, who will be responsible for the supervision, quality and monitoring performance of the advice and information team. This busy and varied role will rely on your ability to mutli-task and bring out the best in paid and volunteer staff, to ensure the highest quality of advice across our many and varied projects. Working as part of a team with other Advice Services Managers, you will also be responsible for all aspects of risk relating to advice delivery, complaints handling, safeguarding and GDPR.

It is essential that you have the required management skills and a good understanding of the main advice enquiry areas including welfare benefits, housing, debt, and employment as well as a combination of the following attributes:

• Excellent and effective communicator
• Experience in managing and developing staff and volunteers
• Ability to manage multiple tasks and assess priority order
• Ability to research, analyse and interpret complex information
• Experience of working with colleagues to maintain a positive working and learning environment, ensuring equality and diversity principles are upheld 

If you are an experienced Generalist Advisers, and don’t have all the skills required, please consider applying as we are willing to consider appointing the right candidate as a training and development role.

What we can offer you:

We value our people and can offer a supportive culture within a high performing and award winning organisation. 86% of our workforce recommend us as a place to work. We are committed to being an inclusive employer and workplace to represent the diverse communities we service. We are committed to increasing our diversity and whatever your background, we welcome your application. We offer an attractive remuneration package with excellent terms including:

• Generous holiday entitlement starting at 25 days per year (in addition to bankholidays) and rising to 30 days with long service
• Learning, development and personal growth opportunities
• Mental health and Well-being support helpline

We will interview on a rolling basis. We reserve the right to close the applications earlier if suitable candidates are found so encourage early applications.

Closing Date: Thursday 16th May 2024

Job Purpose: As the Shop Manager for the CPS shop in Maida Hill, you will play a pivotal role in fostering a positive and inclusive environment while managing the day-to-day operations of the shop. Your primary responsibility will be to ensure the smooth functioning of the shop during trading hours, overseeing volunteer coverage across all seven days of the week.

Key Responsibilities:

1. Leadership and Management: Exercise autonomy in managing the shop, demonstrating strong leadership and independence to navigate the fast-paced and sometimes challenging environment. Delegate tasks effectively and provide ongoing training and support to team members, including the assistant manager, to ensure operational duties are efficiently handled.
2. Team Development: Recruit, onboard, and retain volunteers to build a high-performing team. Cultivate a positive and fulfilling volunteer experience, ensuring that each member feels valued and supported in their role. Promote diversity and equality within the shop team, reflecting the community we serve.
3. Customer Service: Lead by example in providing excellent customer service to shoppers, donors, and volunteers. Create a welcoming and enjoyable atmosphere in the shop, promoting positive relationships and behaviours among all stakeholders.
4. Brand Ambassadorship: Represent the CPS brand through the shop, embodying its values of peaceful conflict resolution and community engagement. Uphold the organisation's reputation by maintaining high standards of professionalism and integrity.
5. Operational Excellence: Ensure that all shop operations, including inventory management, merchandising, and cash handling, are conducted efficiently and in compliance with organisational policies and procedures.

Qualifications and Experience:

• Previous experience in a retail management role, preferably in a charity shop environment.
• Strong leadership and communication skills, with the ability to motivate and inspire a diverse team.
• Demonstrated ability to manage multiple priorities in a fast-paced environment.
• Commitment to promoting diversity, equality, and inclusion within the workplace.
• Passion for the mission and values of the Centre for Peaceful Solutions.

This role offers an exciting opportunity for an experienced and dynamic manager to make a meaningful impact within the community while contributing to the growth and success of a Peaceful Solutions.

Job Title – Registered Manager - West Midlands

Pay - £52,939 per annum + £750 Homeworking Allowance per annum + £1,500 Out of Hours Allowance per annum.

Hours - 35 Hours per Week

Contract - Permanent

Location – Homebased - working with our team across West Midlands.   Occasional travel will  be required.

As a ‘not for profit’ organisation, TACT puts the needs of our children and carers first and look to appoint individuals who are as passionate about fostering as we are. TACT invests all surplus income into staff, carers, and child development. This means that we have been able to establish expert in-house support services such as our TACT Health and Education Services and create TACT Connect, our ground-breaking scheme for care experienced young people and adults.  New staff will join us as we  embark on a journey to become a wholly trauma-informed organisation with the aim of increasing our effectiveness and improving outcomes for the children and young people in our care.

We pride ourselves on our flexible working opportunities, an extensive wellbeing programme and our benefits package, all curated to support a healthy work-life balance for all our staff. We will also invest in your learning, supporting you to grow and develop during your employment with TACT.  You will be encouraged to attend personal and professional development opportunities and will have access to learning and resources to empower you to advance your knowledge and skills.

We are currently the 4th Best Charity to work for and the 16th Best Mid-Sized Company in the UK according to The Best Companies criteria and our survey results have evidenced “outstanding” levels of engagement amongst staff in recent years. You can view our Best Companies summary video here.

Reporting into the Director of Children’s Services, the post holder has Registered Manager responsibilities for a wide-reaching geographical area which will have a staff team of Social Workers, Family Finding Worker, Engagement & Activity Practitioner, Consultants, Panel Members and Administration team. The post holder will prioritise trauma informed and therapeutic methodologies and actively support and encourage diversity and inclusion within all aspects of the role.

TACT offer an excellent employee benefits package including:

• 31 days paid holiday plus bank holidays (pro rata if part time).
• Flexible working arrangements (including compressed hours, flexibility around core hours, and volunteer days policy).
• Family-friendly policies.
• Homeworking ‘bundle’ including annual allowance of £750, IT equipment and a loan for home office set up.
• Stakeholder pension scheme (salary sacrifice) and life insurance from day one.
• Employee Assistance Programme (including free CBT counselling, remote GP appointments, physiotherapy, mental health support and second opinions).
• Fantastic professional learning and personal development opportunities.

An Enhanced DBS clearance is required for this role and will be processed by TACT on your behalf.

Closing Date: Midnight on Sunday 12th May 2024.

Interview Date: Monday 27th May 2024  (via Microsoft Teams)

Safeguarding is everyone’s business and TACT believes that only the people with the right skills and values should work in social work.  As part of TACT’s commitment to safeguarding, we properly examine the skills, experience, qualifications, and values of potential staff in relation to our work with vulnerable young children.  We use rigorous and consistent recruitment approaches to help safeguard TACT’s young people.  All our staff are expected to work in line with TACT’s safeguarding policies.

TACT does not accept unsolicited CVs from external recruitment agencies nor accept the fees associated with them.  TACT reserve the right to close the vacancy once we have received sufficient applications, so we advise you to submit your application as early as possible to prevent disappointment.

Position: Philanthropy Manager
Contract: 18 months fixed term contract
Hours: Full-time (35 hours a week)
Location: Office-based in London, N4 with flexibility to work remotely.
Salary: £41,260 - £43,735 per annum, plus excellent benefits  
Salary Band: Band F2

About us

We make sure people living with MS are at the centre of everything we do. And it’s this commitment that unites us across the UK.  

Our strategy is based on what people affected by MS have told us is important to them. It gives us a clear and determined focus.

Our work is based on the hopes and aspirations of our MS community. Together we campaign at all levels, fund ground-breaking research and provide award winning support and information.

Our people are our greatest asset and the key to our success. We offer a vibrant, progressive working environment where you'll be able to make a difference.

About this job

Are you an experienced, confident, and articulate philanthropy fundraiser?

We have a fantastic opportunity for you to develop and build upon your fundraising prowess and management skills.

We’re looking to appoint a talented Philanthropy Manager to join our ambitious team. You’ll have a proven track record of securing major gifts and line management experience.

We’re delivering some of the most exciting major gift fundraising in the UK. Our philanthropy team has grown significantly over the past few years, and we’re focused on raising over £1.8m in 2024.

In this role, you’ll have three direct line reports and alongside the Head of the team be responsible for the budgeting and planning for various work streams.

Working with the team you’ll be securing significant gifts to help us deliver services to people living with MS. We work hand-in-hand with our Research team to raise funds for our pioneering research programme.

You’ll also have your own portfolio, identifying, engaging and stewarding a mix of cold and warm philanthropists, senior volunteers and prospects. We’re looking for a dynamic and confident major donor fundraiser to maximise income growth from HNWIs.

Managers across Philanthropy and Partnerships work together very closely support the overarching approach to high value fundraising.

We have a highly committed Appeal Board, which brings together high profile, engaged and well-connected individuals passionate about the cause and our ambitious plans for the future.

Now is an exciting time to join us at the MS Society. Our investment in research is to double over a decade and we have developed a research-focused national appeal, the Stop MS Appeal.

Our Stop MS appeal is well underway, with over £80 million of our £100 million target achieved, and is a major focus of our work. This will allow us to invest millions in ground breaking research, all with the goal of stopping MS as we know it.

We recognise the significant and excellent contributions; experience; and skills our employees bring to the MS Society.

Working with external pay and reward consultants, we’re taking active steps this year to review our employees’ pay and benefits package. Ensuring we’re aligned with the most accurate and up-to-date benchmarks for the UK charity sector.

Please note this is a fixed term contracted role for 18 months.

Closing date for applications: 9am on Thursday 16 May 2024

PLEASE PRESS THE 'HOW TO APPLY' BUTTON FOR MORE INFORMATION.

Equal Opportunities 
We particularly welcome applications from people with disabilities and or from ethnic minority backgrounds.

We’d be grateful if you downloaded and completed the equality and diversity monitoring form and submit it with your application. 

Disability Confident Employer 
We are a Disability Confident Employer and we’re committed to promoting equality and diversity. 

You can ask for reasonable adjustments as part of both our recruitment and new starter on-boarding processes. 

If you need any help or adjustments to apply for this role, please contact us to discuss.

You can also ask for the application materials to be sent to you in a different format. Such as for them to be sent to you by email or in a larger word format.

Your right to work in the UK 
You must have the right to work in the UK to work in paid employment with us. You’ll need to share documents showing you’re eligible to work in the UK if we offer you employment.

You can find the UK visas and permits granting you the right to work in the UK on the UK Government website. We currently don’t have a Sponsor Licence agreement with the Home Office and aren’t able to support you with your visa applications.

More about our recruitment and selection process

• The HR team will anonymise your CV and supporting statement before forwarding to the shortlisting panel. This is done as part of our commitment to equality, diversity and inclusion.
• The first round of our recruitment and selection process includes an interview with competency-based questions. 
• Our recruitment and selection process might also include extra tasks. For example, a written or Microsoft Excel test or making a presentation.
• We’ll let you know what the selection process will include when we invite you to interview. You can ask for any more reasonable adjustments for the interview as part of the invitation. 
• You might also be invited for a second interview. We’ll let you know about this during the selection process. 

More about our employee benefits:

We have a wide range of employee benefits including (but not limited to):

Encouraging work life balance

• 38 days paid annual leave (including bank holidays), pro-rata for part-time
• More annual leave entitlement, based on length of employment
• Smart working options (with the opportunity to work remotely and find a smart working pattern that suits both you and us)
• Flexible working options

 Caring for you and your family

• Generous sick pay entitlement
• More sick pay entitlement, based on length of employment
• Opportunity to buy and sell annual leave in each calendar year
• Free access to a GP virtually 24 hours a day/7 days a week allowing you unlimited advice, reassurance and where appropriate diagnosis
• Enhanced leave for new parents
• Free access to a confidential 24 hours a day/7 days a week helpline service for both you and your family with a specialist range of support and information
• Special leave options (such as up to 5 days paid leave for domestic or personal emergencies a year)
• 10 days paid disability leave a year, pro-rata for part-time
• 10 days paid carers’ leave a year, pro-rata for part-time
• New family-friendly benefits, including paid leave:
  • in the event of miscarriage or still birth
  • to support fertility treatments
  • for antenatal appointments for both parents
• Cycle to work scheme
• Death in service scheme
• Health cash plans to help offset the cost of health care for you and your family

Thinking about your finances

• Enhanced salary sacrifice pension scheme
• Discounted season ticket loan and interest-free emergency loans
• Give as you earn to support other charities of your choice before tax 
• New employee portal including lifestyle savings vouchers and personal wellbeing 

Enriching your life at work

• Personalised development plans with a wide range of training courses and opportunities to source additional training options with your line manager
• Yearly internal apprenticeship opportunities 
• New, modern offices that embrace working together both in-person and remotely Various opportunities to influence how we internally operate (including surveys, and focus and committee groups)
• Active and supportive internal employee networking groups for collaboration and peer support
• 2 days paid leave a year for volunteering for MS Society activities during normal working hours (such as fundraising events, or campaigning in the local community)
• 2 days paid leave a year for volunteering with other charities during normal working hours

Safeguarding

We’re committed to safeguarding and promoting the welfare of everyone who uses our services and we come into contact with.

This is regardless of:

• gender
• race
• disability
• sexual orientation
• religion or belief
• pregnancy
• gender reassignment

We recognise our particular responsibility to make sure vulnerable adults and children are protected.

We have measures in place to protect everyone we come into contact with from abuse and maltreatment of all kinds.

No agencies please.

An exciting opportunity has arisen for a Risk & Assurance Manager to join our Audit, Risk & Governance Team. This role will require the successful candidate to support to the Head of Audit, Risk & Governance in the implementation and oversight of effective risk management and assurance policies and procedures for the whole organisation.

Role Requirements

 You will attend the Audit & Risk Committee and other board committees from time to time to present on risk and assurance.  With experience of delivering 2nd line risk and assurance activities within large, complex or heavily regulated organisation, you will be effective in building professional relationships and influencing and collaborating with colleagues from all disciplines and at all levels. 

You will need to engage effectively with frontline and support colleagues to really understand the needs of our beneficiaries and the risks to the charity more broadly.  The ultimate objective of risk management at The Children’s Trust is to ensure the charity continues to deliver high-quality, safe and effective and financially sustainable services for vulnerable children now and in the longer-term.

Although the role does not have any formal direct reports, the Risk & Assurance Analyst will have a dotted line into the Risk & Assurance Manager, providing support particularly on business continuity but also on risk management as and when necessary.

With experience of working in a complex environment, across a large and diverse workforce, you will be exceptionally organised with a high-level of attention to detail. You will naturally possess excellent inter-personal skills, and an ability to consult and positively engage with key stakeholders across the organisation.

Terms and Conditions

PLEASE NOTE: The Children's Trust Application Form MUST be completed and submitted, for your application to be considered. As part of the shortlisting process, gaps in employment will be examined and further explored during the interview process. 

Strictly no agencies, please.

As we often receive high levels of applicants for our roles, we regret that we will only be able to contact those applicants who are shortlisted for interviews. Therefore, if you have not heard from us within 2 weeks of the closing date, please assume you have not been shortlisted for an interview on this occasion.

About Us

The Children’s Trust is the UK’s leading charity for children with acquired brain injury, providing expert rehabilitation, education, therapy, and care at our national specialist centre in Tadworth, and to children and their families across the UK, via our Brain Injury Community Service.

Boasting a beautiful 24-acre site in Surrey, we are located just outside of London, close to the M25 (accessible via Junction 8, A217 to Tadworth) and easily accessible via National Rail, by way of: Clapham Junction, Sutton, and Epsom.

Staff Benefits

The work we do is highly rewarding, and in addition to an attractive salary, we offer a valuable range of benefits, including, adoption pay, time off for fertility treatment, enhanced paternity leave, paid carers leave, time out days for those experiencing menopause symptoms, time off for gender reassignment.

We also offer additional annual leave days for those with long service, with entitlements ranging from 35 to 41 days (including bank holidays) depending on your length of service.

Other benefits include free on-site parking; a staff shuttle service from Epsom and Sutton train stations to Tadworth Court, subsidised cafeteria, on-site staff accommodation (subject to availability), the ability to retain your NHS pension (where applicable) or the opportunity to join an alternative scheme, and the opportunity to develop your career in a supportive and collaborative environment.

Equal Opportunity Employer

To help us achieve our ambition to give children and young people with brain injury and neurodisability the opportunity to live the best life possible, we want to accurately reflect the UK’s diverse population. We want equity, diversity, and inclusion to be at the heart of everything we do, and our people, services, and culture to reflect the diverse needs of all. Through our diversity and inclusion strategy, we have made a commitment to increase the diversity of our charity and create an inclusive culture. We have networks across the organisation working to ensure that these aims are met - including an LGBTQIA2S+ group, Ethnic Diversity Group, and Spark – our broad EDI group. Read more about our EDI work here. We welcome applications from all who share our ambition regardless of background. We will strive to ensure that any reasonable adjustments are made in respect of interview and working arrangements.

Online Searches

In accordance with statutory safeguarding and child protection guidance, online searches will be conducted for shortlisted candidates before interview. The online searches will be conducted by a person who is independent of the interview and selection process and will focus on relevant information returned via searches of the candidate’s name (and variations thereof). Social media searches will be limited to professional platforms such as LinkedIn. Any concerns relating to suitability for work with children and young people will be forwarded to the interview panel, for discussion during the interview.

Empower Change: Lead operations at a purpose driven, people focused Charity as our new Operations Manager

About Hearts Together

Hearts Together is a Plymouth based charity providing support and accommodation for patients, carers and relatives and also healthcare professionals and trainees working in the local healthcare centres.

Hearts Together has big plans for the future and the role of Operations Manager is key to its success. Our day-to-day operations are extremely busy and we have a number of new projects which are due to come online which is very exciting. Ensuring that we provide a safe and welcoming environment for our guests and our team is hugely important and continuous improvement is at our heart. We are not just looking at what we do today but how we will do things in the future and how we can successfully scale our operation to meet our long-term ambitions.

Hearts Together is an organisation which encourages its team members to actively contribute their thoughts and ideas and to work together to achieve its aims and ambitions. You will be given the space to work autonomously but with the support of your colleagues and line manager when you need us. You will be able to work to your strengths and to share your successes and learning with the wider team who will in turn look to share their experiences and learning with you.

At the heart of all we do are our guests, first and foremost we exist to support them and in your new role you will have the opportunity to get to know our guests first-hand and to make a positive difference to their lives.

The role of Operations Manager sits within the Management Team.

The Role

The role of Operations Manager is critical to the long-term sustainability of the charity and plays a pivotal part in ensuring that we remain both relevant and necessary.

This role involves:

• Oversight and responsibility for the day-to-day delivery of guest services
• Line management and HR responsibility for the operational team
• Oversight and responsibility for health and safety organisation-wide
• Implementation and delivery of new guest services
• Review and development of existing guest services
• IT/technical responsibility – system admin/super-user
• Reporting and responsibility for specific budgets
• Guest/beneficiary satisfaction – ensuring consistently high standard of service and satisfaction is achieved across all areas
• Impact and outcome tracking/reporting
• Training/mentoring/performance management
• Support with grant application preparation and reporting
• Deputising for the CEO in operational matters
• Facilities/estates management
• Stakeholder engagement/relationship management
• Events organisation/support
• Representing Hearts Together externally at networking events, including occasional evening work.
• Travel as required to meet with supporters, beneficiaries and key stakeholders.

Person Specification:

Essential Requirements:

• Strong HR background in terms of leading others and managing HR matters/employee relations
• Demonstrable experience of working to targets and delivering quality outputs collaboratively with others
• Confident and sophisticated communicator
• Strong customer/supporter focus, with excellent interpersonal skills
• The ability to manage conflicting priorities in a fast-paced customer focused environment
• Financial and business acumen – ability to draft budgets, report on variances and interpret financial data
• Strong report writing skills
• Knowledge and experience of facilities management and health and safety, including food hygiene, risk assessments and policy writing
• Confident and proficient in the use of IT systems as a user admin/super-user level
• Highly motivated, with a strong work ethic
• A team player, happy working within a ‘flat’ hierarchy

Desirable Requirements:

• An undergraduate degree or professional qualification in a relevant field
• Experience within the Charity sector
• Experience of hotel/hospitality management
• Experience within the health/social care sector

Employee Benefits:

• Enhanced annual leave
• Employee discounts
• Health insurance
• Mental wellbeing support
• Holiday purchase scheme
• Free tea and coffee
• Training opportunities

Main Responsibilities:

•  To provide facilities management to all YMCAES sites across East Surrey. This includes 5 housing schemes and one sports and community centre all owned by the YMCAES together with six family and youth centres that the YMCA lease from local authorities. 
• u  To manage a team of three maintenance technicians (full and part  time), and facilities administration assistant and to be responsible for their training and professional development 

• u  To be the Health and Safety Officer for YMCAES to ensure that the organisation complies with all current legislation and to encourage good practice throughout the YMCAES. 

• To be responsible for ensuring all risk assessments are up to date and accurate:
•   to carry out regular building risk assessments
•  where necessary support and advise staff in completion of risk assessments
•  to ensure fire risk assessments are carried out in accordance with legislation and good practice
•  To be responsible for the maintenance of YMCA buildings and sites. Including preparation of cyclical maintenance plans and to arrange and supervise necessary major works to be scheduled and safely carried out in accordance with the project plans. 
• To be responsible for managing the online maintenance system (Pyramid) ensuring accurate recording and reporting of:
• daily reactive maintenance tasks
• planned and cyclical maintenance tasks
•  all regulatory building compliance requirements.
•  To manage YMCAES building contracts and to comply with the Accepting Contracts and Procurement policies and procedures. 
• To be responsible for the compilation and upkeep of the preferred provider list of contractors.
• To put in place and manage a call out system for managers to respond to any emergencies relating to buildings.
•  To be responsible for all ground maintenance including management of a ground maintenance worker and/or external contracts. 
• u  To maintain the fleet of vehicles owned by YMCAES, including insurance, tax, MOT, fuel and maintenance.
•  To support HOCS for responsibility of all insurances required by the YMCAES. Ensuring compliance with legislation and efficiencies and effectiveness of all policies. Also, to ensure that necessary inspections and certification of lifts and other equipment are carried out as per requirements of insurers and current legislation.
• To provide the CEO and Head of Housing with advice and guidance around technical and regulatory requirements on YMCA property developments and acquisitions of new buildings.

 To work with the HOCS to prepare a budget for central costs (buildings and vehicles) and to manage this budget through the year. 

To prepare and present a report to the quarterly Governance and Risk Committee which has a remit for overseeing the organisational risk management framework, incident reporting and regulatory compliance. 

•  Any other duties are required to be performed within the grade and renumeration of the role.
•  We are committed to safeguarding and promoting the welfare of children and young people/vulnerable adults. This role will require an enhanced DBS disclosure (with barred children/vulnerable adults).  We require you to understand and demonstrate this commitment and attend any required training

DESCRIPTION

Job Purpose:To manage the facilities and services that support the core functions of YMCA East Surrey (YMCAES), including maintenance across multiple sites.

To be the competent person to oversee all health and safety matters across the organisation

Hours of work:35 hours per week , Monday to Friday 9.00am to 5.00pm.

Location : YMCA Sports and Community Centre, Redhill RH1 6JJ

Annual leave: Five weeks (pro-rata) plus bank holidays. Holidays increase after two years’ service to a maximum of five weeks pro-rata after six years’ service. The holiday year runs from 1 April to 31 March each year. 

Benefits:

Free Gym Membership: The post holder will be entitled to free use of the YMCA East Surrey fitness centre in Redhill and half price YMCA childcare for dependents.

Free Parking : There is free parking available at The Sovereign Centre and at all our delivery site. YMCA East Surrey also operates a Bike to Work Scheme.

Pension Scheme: There is a YMCA East Surrey pension scheme - details available on request.

Closing date & interviews: 

Closing Date: 5pm 31 May 2024

Interviews are scheduled : 10 June 2024

Regional Manager for London x 2 - £29,000  per annum plus London Weighting (pro-rata)

6-month fixed term contract (continuing subject to funding)

**Please note that applications submitted without a Covering Letter will not be considered**

Here at One Million Mentors, our aim is to ensure that every young person in the country has access to a trained mentor as they transition into adulthood. We believe that investing in mentors will help to address the skills gap agenda and improve social cohesion.

There are TWO Regional Manager roles to consider;

1. Regional Manager for Programme Delivery: Focusing on mentee demand, managing the end-to-end coordination of multiple programmes cross London. 

2. Regional Manager for Volunteer Mentors: Focusing on mentor supply, securing sufficient volunteers for young people, primarily for London programmes and also for 1MM’s national outreach.

Are your passions and strengths aligned with closely engaging with youth organisations to establish successful 1MM Mentoring programmes, or large scale outreach to establish enough volunteers so that no young people on those programmes, misses out?

Would you like:

• The opportunity to be part of a dynamic, values-driven organisation working to achieve lasting social change?

• A unique opportunity to work across the business, public and third sector to develop innovative ways of harnessing the potential of young people in Great Britain? 

• An exciting opportunity to shape a growing organisation?

• Monthly Learning and Development training sessions for the whole team to enhance your personal development?

• 15 hours per year volunteering allowance?

If so, this is the role for YOU!

The Regional Manager (RM) roles are responsible for overseeing high-quality sourcing of volunteers to join as 1MM Mentors, which includes partnership development, online site listing, and matching mentors/mentees, general oversight of mentoring relationships in different programmes, implementation of safeguarding measures, fundraising, meeting growth targets and leading all aspects of mentor management. The role will help to establish a pipeline in line with 1MM’s aspirations for 2024 and beyond.  This role reports to the Chief Commercial Officer (CCO).

1MM RM’s main tasks include:

• Help 1MM to scale by establishing over 150 new, high quality mentoring matches each quarter. (A match means that the mentor and the mentee have completed 1MM’s training and have had their first meeting)

• Meet all quality assurance KPIs.

• Maximise conversion, retention, and mitigate drop-off

• Ongoing support for key stakeholder partners; Youth Partners (e.g. schools, colleges etc), or Employers. And maintaining strong relationships.

• Securing at least one new partner per quarter.

• Become familiar with the 1MM Platform, using it comfortably for ongoing administration and providing support to users.

• Providing regular reports on progress related to the role.

• Potential for line-management responsibilities as the team grows.

For a more detailed job description, please see the job pack attached.

Terms and Conditions:

This is a full time role offered in London, for 6 months (continuing subject to funding). This is a hybrid role with two days working at home, two days in the London office, and one day where it is up to you.

Remuneration and benefits: Salary bracket of £29,000 per annum plus London Weighting (pro rata), up to 6.5% employer pension contribution and 25 days holiday per year (pro rata)..  We also offer monthly team Learning and Development training sessions, and 15 hours volunteering allowance per year.

Details on how to apply are attached as “Application Guidelines”

Job description

We're seeking a talented and motivated Campaigns and Marketing Manager to lead and execute innovative marketing campaigns and strategies aimed at increasing awareness, engagement, and support for Southampton Hospitals Charity. This role will involve developing and implementing compelling campaigns across various channels to drive donations, event participation, and community involvement.

About the Charity 

We are a leading healthcare charity dedicated to enhancing patient care and experience at University Hospital Southampton NHS Foundation Trust by providing vital funding for innovative projects, state-of-the-art equipment, and cutting-edge research. Our work is made possible through the generosity of individuals, businesses, and community groups who share our vision of exceptional healthcare.

Main Responsibilities:

Campaign Development and Management:

• Lead the development and execution of integrated marketing campaigns that align with the Charity's objectives and resonate with our target audience.
• Conduct thorough research to understand audience demographics, preferences, and behaviors.
• Collaborate with internal stakeholders to identify key messages and stories.
• Develop creative concepts, visuals, and messaging.
• Oversee the production of marketing materials.
• Evaluate campaign performance and effectiveness, identifying areas for improvement and optimisation

Digital Marketing and Content Creation:

• Develop and implement digital marketing strategies across various platforms, including social media, email marketing, website, and digital advertising, to maximise reach and engagement.
• Design and execute email marketing and donor campaigns.
• Optimise website content and user experience.
• Implement digital advertising campaigns across platforms.
• Generate compelling stories, testimonials, and case studies.
• Develop multimedia content and write persuasive copy for marketing materials, fundraising appeals, event promotions, and donor communications.

Brand Management, Data Analysis, and Reporting:

• Develop and maintain brand guidelines, ensuring consistency in messaging, tone, and visual identity across all channels and materials.
• Monitor brand mentions and sentiment online.
• Conduct periodic brand audits.
• Champion the Charity's brand values and mission.
• Set up tracking mechanisms and analytics tools to monitor campaign performance.
• Analyse data to assess campaign effectiveness and audience engagement.
• Prepare regular reports and dashboards summarising campaign results, trends, and insights for internal stakeholders.

Organisation Overview

CDS UK (the Clinic for Dissociative Studies) is a psychotherapy service, established 25 years ago to provide assessment and long-term specialist outpatient treatment to people with dissociative disorders. Its patients have often suffered the most extreme forms of abuse over a long period, and represent one of the most vulnerable and complex client groups. CDS UK is a Charitable Incorporated Organisation (CIO) and an Independent Provider to the NHS, and is subcontracted by NHS commissioning organisations nationally on a discretionary perpatient basis, where local mental health services are unable to provide appropriate treatment. CDS UK has a small core team of employees, mainly based around London, and a larger group of associate therapists, support workers and supervisors working throughout England and in Scotland. The organisation has seen steady growth in referrals over the past few years.

Job Summary

One of the key elements of the role will be to manage a caseload of referrals from receipt of referral through to submission of funding application and referral outcome. The postholder will be one of two people within CDS UK’s core team with responsibility for this. 

There will also be an allocations management function, involving matching new (and/or existing) patients with suitable clinical staff, usually from within CDS UK’s group of associates, but sometimes via the recruitment of new practitioners.

The role will include a range of other tasks key to the successful functioning and development of CDS UK. Amongst these are maintaining a log of, and costing where appropriate, allpotential service developments (from requests for training to submissions to funders), developing reporting from basic information systems, checking and sending of patient progress reports and monitoring of patient funding. They also include developing our outgoing communications – such as via our website – and helping to explore opportunities for developing our charitable arm.

As part of our small Business and Administrative Team, the role will encompass some ad hoc administrative tasks, and may require delegation of some tasks and/or some line management duties as required.

The post-holder will work on their own initiative and independently deal with issues of workload and problem-solving, becoming a specialist in their areas of work within an agreed period, supported with appropriate training if required. This will include responsibility for analysing, interpreting and comparing a range of complex material, proactively reporting on key metrics, and helping to develop systems and procedures to serve the aims of the organisation.

Please see the full Job Spec and Person Spec in the attached PDF.

Closing date 16/05/2024, interviews 22/05/2024, applications (CV and cover letter) via email or CharityJob.

To organise an informal chat about the role, please email us.

Are you an experienced people manager who is used to working in community settings? Do you want to make a difference to the lives of elders by reducing loneliness and isolation?

We are recruiting a new Elders Core Programme Manager to lead and motivate a team of part-time staff and volunteers in our community centre in Battersea. The role will suit someone who engages well with elders, is friendly, kind, solution-focused and able to manage a busy workload."

About Katherine Low Settlement

Katherine Low Settlement is a charity that has been serving Battersea and the wider Wandsworth community since 1924. We are dedicated to building stronger communities and enable people to challenge and find ways out of poverty and isolation.

We run a range of our own community projects to tackle poverty and isolation, and empower and support children, young people and their families, older people, women and refugee communities. We campaign for social change. We also incubate and support local charities and social businesses to thrive, so together we can meet the diverse needs of the local communities of Wandsworth. Each week we work with 28+ charities supporting more than 1,000 people.

Katherine Low Settlement’s work with older people

Katherine Low Settlement has worked with older people since its conception in 1924.They are a core part of the community that we continue to work with. We provide, often in partnership, a range of projects and activities for older people including health and wellbeing; creative arts; intergenerational work; connecting people and trips/outings. Our services include an Older People's Lunch Club, Contact Club, T’ai Chi for Elders, exercise and social sessions, and support online.

We work with older people to:

• Encourage active and independent living

• Reduce isolation and loneliness

• Improve well-being and prevent ill-health

• Enable older residents to be dynamic and contributing members of the Wandsworth community.

Key Objectives for the Elders Core Service Manager Role:

1. Team Leadership: Lead a team of dedicated part-time paid staff and volunteers, including a cook, support worker, minibus driver, and sessional workers.
2. Day-to-Day Management: Manage the day-to-day operations of the Elders Core Service, including the lunch club, transport, social sessions, and overseeing the one-to-one work of the core team.
3. Collaboration: Work collaboratively with the wider team to provide a hands-on program that builds on older people's strengths and potential.
4. Monitoring and Evaluation: Support the monitoring and evaluation of the project in collaboration with the Head of Programme.
5. Budget Management: Ensure the program operates within budget constraints.
6. Member Engagement: Support the planning of the core program with input from elder members and the wider team.
7. Recruitment and Support: Recruit and support new and existing members (service users).

Main Duties & Responsibilities:

1. Delivery

• Planning and Oversight: Ensure that all service output aligns with KLS' vision, mission, values, and charitable objectives. Organize and promote one-off activities throughout the year.
• Transport Management: Manage the transport offer, including route planning and pick-up schedules.
• Record Keeping: Maintain accurate activity records, registers, and casework notes for the core team.
• Outreach and Support: Conduct outreach work with older people in the community, oversee home visits, and manage a small caseload.

2. Staff and Volunteer Management

• Recruitment and Line Management: Recruit and manage the Outreach and Support Workers, Lunch Club Cook, and relevant social activities workers and volunteers.
• Performance Management: Use performance management and quality systems to monitor and evaluate the project's work and processes.

3. Relationships, Communication, and Networks

• Member Engagement: Build and sustain strong relationships with elder members.
• Communication: Oversee communication for the Core Programme, including newsletters, activities calendar, annual reports, and social media platforms.
• Meetings: Attend meetings on behalf of the Core Programme as required.

4. Finance

• Budget Management: Manage project areas to budget and maintain financial records as agreed with the Head of Programme.

5. Other Duties

• Professional Development: Participate in regular management supervision and annual appraisal. Identify job-related development and training needs.
• Professional Conduct: Professionally undertake roles, maintaining a high-quality standard of work in line with KLS's aims, values, and ethos.

Join us if you are an experienced people manager who is friendly, kind, and adept at handling a busy workload. We need someone who can motivate staff and volunteers, engage effectively with elders, and remain solution-focused in all situations. If you're passionate about making a difference in the lives of older adults in Battersea and are ready to lead a dedicated team, this role is for you.

Dates

Closing Date for Applications: 23:59 on 15th May 2024

Interview Date: 21st May 2024

The Finance Manager is responsible for the day to day operation, management & control of the finance function, including the completion of all finance tasks including financial & management accounting. Reports directly to the Executive Director.

The post holder will have ambition and enthusiasm to drive change in the department to meet the needs of an evolving organisation.They will need experience of working closely with budget holders and ensuring financial processes are embedded.

The Finance Manager is responsible for the day to day operation, accuracy and integrity of the financial accounting systems within the organisation. They are responsible for producing monthly accounts, undertaking variance analysis and implementing financial controls

Responsibilities

Annual Audit
• Overseeing the preparation of the annual audit pack and the statutory audit process.
• Management of the annual audit, liaising with BFT’s auditors.
Financial Planning
• Work as necessary with the Executive Director in drawing up annual company budgets, production budgets, annual operating plans and cash-flows, and long-term financial planning.

Monthly Management Accounts
• Report against annual budget on a monthly basis.
• Accuracy and completeness of data input
• Maintaining Purchase ledger and supplier information.
• Supplier payments.
• Petty cash payments, control, reconciliation and filing.
• Assisting on the export and creation of financial reporting.

Reporting and Accounts
• All financial accounting duties.
• Production of draft Monthly Management accounts for the Belarus Free Theatre.
Person Specification
They will be a good communicator, with the ability to work with a range of staff across all departments, have excellent analytical and spreadsheet skills, hands on experience as well as a formal accounting qualification (or part qualification) such as AAT or ACCA/CIMA.
Essential
• Full or part qualified ACCA/CIMA (or equivalent)
• Experience of Sage Line 50 and Sage payroll
• Excellent and proven IT skills including excel (vlookup, pivot tables etc)
• Accounts preparation to TB and Management Accounts
• A proven track record of managing finance in a small to medium sized organisation
• An understanding of Charity VAT, TTR and PAYE
• Experience of Charity Accounts and SORP
• A good communicator and advocate for the department
• Enthusiastic team player and internal communicator
• Efficient and methodical
• Accuracy and attention to detail
• Responsible and reliable
• Ability to work across tight deadlines and manage a diverse workload
Desirable
• Experience of dealing with transactions in other countries
• Experience of production and or project accounting
• Experience of charity and/or arts environment
• Experience of preparation of quarterly VAT return including partial exemption calculations
• 3 years managerial

Request our candidate pack for further details about Belarus Free Theatre and the responsibilities of the role. The Candidate pack is available in audio and BSL formats.

Are you an experienced Risk and Insurance professional ready to take on a new challenge? Would you like to lead the Risk Management and Insurance function for a leading UK Charity?

We are looking for a Head of Risk Management and Insurance to join RBLs Legal and Assurance team to work closely with the Chief Finance Officer, Executive Board, senior leaders and Trustees on the risk strategy for RBL.

In the key role, you will help our organisation to comply with our legal, constitutional and regulatory requirements regarding all areas of risk management and insurance, and you will ensure RBL has in place sound and integrated policies, procedures and structures throughout.

Day to day you will manage the interface between Trustees, senior management and risk management arrangements of the organisation, and maintain a high standard of risk reporting, risk management and insurance.

Reporting to our Chief Finance Officer, key responsibilities will include:

• Report to the Audit & Risk Committee, ensuring the Committee has a clear view of RBLs risk exposures and the effectiveness of the risk management model
• Provide the Trustees and Executive Directors with assurance, support and information to enable them to comply with Charity Commission requirements regarding risk management
• Provide the Director General and Executive Board with regular risk management information and lead our business continuity planning.
• Manage the relationships with leaders across the organisation to understand issues and identify areas for improvement of risk management and insurance
• Consider annually the suitability of the insurance portfolio, and advise and support RBL and subsidiaries on its insurance portfolio
• Manage and support the Insurance & Risk Advisor

Come and be part of the leading Armed Forces charity, making a difference to the lives of those who have served to keep us safe and protect our way of life.

Here at RBL, we aim to support our people and their wellbeing, with a package including generous paid holiday allowance and pension scheme contributions, and a range of optional benefits and discounts.

You will be contracted to our London, Haig House Hub. Under our Future Working framework, there will be some flexibility for working remotely/at home, using our collaboration tools to work with colleagues but with a minimum expectation of two days/week connecting directly face-to-face with colleagues at the hub.

For more detailed information about the role, please see our Vacancy Information Pack attached to our direct advert.

RBL is committed to creating a diverse and inclusive organisation, reflecting the diversity of the armed forces community and of wider society. We welcome applications from people of all backgrounds and personal characteristics.

Closing Date: Sunday 26th May 2024

Planned Interview Dates: First Stage: week commencing 3rd June 2024

Virtual

Second Stage: week commencing 10th June 2024

Face to face at our London, Haig House hub

We may close this vacancy early if we believe we have enough strong applications to be able to successfully fill the role(s). Interested candidates are encouraged to apply as soon as possible.

We are looking for two Development Managers to join our Development team focusing on Individual Giving and Trust and Foundation Fundraising.

The Development Manager (Individual Giving) will manage the strategic development of Individual Giving, identifying opportunities to drive growth in this area. The post-holder will oversee the delivery of our Regular Giving programmes and will also manage relationships with high-level donors to identify and securing major gifts.

Applicants must be able to demonstrate the following essential requirements:

• Drive acquisition, retention and growth of Individual Giving at all levels with a particular view to growing unrestricted income from this stream.
• Develop and deliver inspiring Regular Giving appeals, understanding the key motivations of our supporters and in line with the strategic objectives of the organisation.
• Lead on the delivery of all aspects of the Patron programme, in particular stewardship of Patrons and supporting the Head of Development in a strategic review of the programme.
• Collaborate with colleagues across the organisation to grow visitor giving, taking a multi-channel and innovative approach.
• Proactively manage a personal portfolio of prospects and donors to secure mid- and major-level gifts from Individuals, ensuring that tailored moves management strategies are employed to meaningfully move relationships towards solicitation.

The Development Manager (Trust and Foundations) will manage the strategic development of Trusts and Foundations fundraising, identifying opportunities to drive growth in this area. The post-holder will oversee income generation from grant-making organisations and ensure timely reporting to funders.

Applicants must be able to demonstrate the following essential requirements:

• Drive growth of Trusts and Foundations income especially at the five- and six-figure level, with a particular view to supporting unrestricted income and major projects in the organisation’s pipeline.
• Proactively manage a personal portfolio of Trusts and Foundations, regularly meeting and engaging with prospective funders to pitch proposals and check-in around expectations. 
• Liaise with key internal stakeholders to develop accurate, compelling funding applications in line with deadlines set by funders. 
• Build lasting relationships with funders in order to establish opportunities for multi-year income generation.
• Drive the Trusts and Foundations prospecting process and increase the range of prospects approached for support, utilising prospect research tools and securing introductions from our network.