General Manager Jobs
About First Step Trust (FST)
FST was established in 1994 with the aim of providing access to work experience and salaried employment for people with severe and enduring mental health problems and other disadvantages. Over the years we have managed to adapt our service offer to meet the ongoing changes in funder requirements. We have achieved this by extending our offer to a wider group of long term unemployed people to include a range of practical work and office based work and good quality training courses.
Our approach is about giving workforce members the chance to overcome some of the difficulties facing them by getting them involved as colleagues. We provide ‘on the job’ training, advice and support to enable each person to improve their basic skills and knowledge of the various work undertaken. This will include supporting workforce members to gain recognised qualifications and access to work placements with our customers and other organisations.
In the run up to the pandemic we had 4 garages and Abbevilles. During the pandemic we lost 3 garages due to the loss of trade (Salford), the ending of a lease (Lambeth) and an agreed early termination of the lease in Bexley. We also lost funding for the Lambeth project March 2023 when our contract came to an end.
In addition to the pandemic, funders have increasingly been looking for projects that get people into work and then offer support to help them stay in employment. The Individual Placement and Support (IPS) is the preferred model for most funders.
Whilst IPS has it benefits it is not suitable for the group of people FST works with due to the levels of literacy / numeracy, low self-esteem, low self-confidence and other factors including low level or no formal marketable skills to offer employers. The majority of the FST workforce have been unemployed anywhere from 5 to 10 years or more; 44% have never worked. We also know that most find it difficult to engage with more traditional forms of learning e.g. college, when they first join us. Prior to joining FST 55% of workforce members had achieved Level 1/Foundation or below (41% have none).
In practice this means that IPS is not suitable for them as the type of work they are eligible for (shelf stacking, warehouse work etc.) does not pay enough to make the transition from welfare benefits viable. Furthermore there is a genuine concern about not being able to return to the same level of benefits if they are unable to stay in work.
The welfare benefit trap is well known and our response has been to focus on developing people’s marketable skills across a range of practical and office / finance work.
In practice it can take 2 to 3 years or more to help people overcome the issues they face in learning new skills and overcoming the psychosocial issues alongside the fear of losing welfare benefits. The results of this approach, however, are impressive with a core group of people moving (sustainably) on to salaried employment with FST or externally.
In more recent years we have shifted our focus to developing new ways of learning and accreditation using technology including Virtual Reality (VR) QR codes and other assistive technologies (SMaRT Pathways). These programmes are aimed at helping the FST workforce gain the skills they need to access well paid employment in sectors where there are severe skills shortages e.g. the automotive trades, construction and catering.
In addition to SMaRT Pathways there is FST’s SMaRT garage services. Our social enterprise based in Woolwich which provides MOT testing, vehicle repair and servicing to both private and commercial customers. It also provides learning opportunities and work placements for workforce complementing SMaRT Pathways training. The garage also offers opportunities to gain work skills in reception, customer service, parts ordering and other relative administration tasks.
FST’s main office, also based in Woolwich, offers work skill opportunities in finance, marketing, training and general administration in addition to delivering short course training programmes.
We also run 3 work projects in secure units in the North West offering work experience in catering, car valeting and delivering training courses.
About the role
The General Manager will play a pivotal role in overseeing all aspects of FST’s operations, including service delivery, human resources, outcomes governance and compliance, finance, and administrative functions.
Working closely with the CEO, you will be responsible for ensuring the smooth and efficient functioning of our day-to-day operations across the organisation, while contributing to the strategic planning and growth of the organisation.
Working closely with the CEO you will lead the day-to-day internal operations and business activities to ensure the smooth running of FST. You will act as a strong team leader, who motivates and inspires a small team, fostering and supporting the CEO to champion a positive organisational culture.
Who are we looking for?
We are looking for someone with sound experience in a range of management roles including direct line management and senior management. FST is poised to grow and as we develop our capacity it is likely things will change and develop organically. As such the General Manager will need to be flexible in their approach to overseeing this part of our growth.
Whilst you don’t have to be an HR professional/expert or be qualified, we are looking for someone who has experience of managing staff in a supportive environment. This means that you will have some understanding of managing staff within an HR framework, finance and budgeting, team dynamics and the FST philosophy
We need someone who can demonstrate the ability to oversee the successful delivery of our services, both via funding contracts and our trading activities. You will also be involved in sourcing new business and the expansion of our existing customer base.
You will come with flexibility and adaptability to navigate the unique challenges and opportunities faced by a small organisation. Whilst this is a strategic role there will be times when the situation demands direct action. This is particularly relevant when developing and supporting the people who use our services (workforce) to develop their skills, confidence and work ethic.
You will be a strong, hands on line manager with the experience to make things happen, along with the ability to think strategically with a track record of taking a project from inception to conclusion.
Main duties and responsibilities:
- Oversight and management of day to day operations of all FST activities including staff management and support, budgetary management, health and safety, training and development of the workforce.
- Under the direction of the CEO, implement FST strategies, plans and processes.
- Manage and monitor finances, analysing income and expenditure against project budgets and produce reports as required.
- Ensure our social enterprises are commercially viable without compromising on the values underpinning FST.
- Ensure services are delivered in line with service delivery agreements and in line with FST’s vision and philosophy
- Developing and maintaining good relations with local community organisations, funders and referring agencies.
- Managing and monitoring outcomes to ensure funding contract requirements are being met.
- Ensure FST is compliant with Health & Safety, GDPR and other relevant legislation
- Work in accordance within the limits and parameters as set out in FST’s policies and procedures, by the Board and CEO.
- Perform other tasks as reasonably required according to the needs of the project and FST.
Candidates will have:
- Demonstrable experience of all aspects of managing staff and operations, ideally within a smaller organisation.
- Experience of implementing strategies, policies and procedures.
- Awareness of the demands of operating within a trading environment where commercial standards are applied.
- Excellent administrative skills.
- Understanding of and commitment to diversity, equality and inclusion
- Demonstrable organisational skills
- Excellent communication skills.
- Excellent knowledge of MS Office programmes, Internet Explorer and Social Media.
- Commitment to equal opportunities principles and practice.
- Understanding and commitment to the values, principles and approach of FST.
The client requests no contact from agencies or media sales.
Job Title: Membership and Elections Manager
Reports to: Head of People and Resources
Line reports: Membership Administrator
Contract terms: 35 hours per week
Salary: £53,694-£55,168
Location: London based with hybrid working
The Royal College of Ophthalmologists (RCOphth) is a membership organisation and the voice of the profession, with over 4,000 members in the UK and overseas. Our role is to champion the specialty, set standards of training and practice, and influence change to make a difference to the lives of patients with eye conditions.
Main Purpose
This role is an exciting opportunity for you to play a leading role in the development and delivery of our new membership strategy. You will understand membership dynamics and ensure members experience a personalised approach that guarantees value to them.
You will work closely with colleagues to ensure that the membership offer and experience is optimised. This includes our regional and devolved nation leads, where you will support our activities, recruitment and engagement of members in these areas.
You will drive member engagement and lead the recruitment and onboarding of new members to the College as well as manage the promotion and election process for member opportunities within the college.
You will also represent the college both nationally and internationally, working closely with the Head of Communications and Engagement to build on our presence and voice, reaching new audiences and attracting new members.
Key responsibilities
- manage resources and budgets, working collaboratively with internal and external stakeholders while developing and delivering strategic and tactical plans
- deliver the college membership strategy, working to ensure relevant employees and College members are involved in the activities identified to drive innovation and improvements
- provide clear and concise membership reporting to help key stakeholders understand our membership position and any areas of concern or opportunities for growth
- ensure membership value proposition is clearly communicated and understood across the organisation and ensure all website content is up to date and consistent
- keep abreast of best practice in membership recruitment, retention and the external environment through networking and professional development opportunities
- ·analyse member data, survey outputs and external environment to identify trends, gain insights and intelligence which inform the value proposition
- support communications and engagement team on member segmentation and lead on the development of automated personal and targeting messaging at appropriate stages in the membership life cycle
- actively promote the diversity of members by identifying and removing barriers and acting internally and externally as a champion for equity, diversity and inclusion
- manage a £1m+ budget, including achieving income targets and monitoring expenditure against forecast
- manage the Membership Working Group to maximise strategic impact and new approaches to membership services
- oversee the collection of annual membership subscription fee which account for almost a third of the Colleges annual income
- work collaboratively with colleagues both internally and externally to organise national, regional and international opportunities to grow our membership. Travel extensively to represent the college and promote the member offer at these events
- lead and support the team, including through the identification and delivery of professional development opportunities
- manage the integrity of membership data in compliance with UK GDPR
Elections
- plan and organise the College elections, working collaboratively with all relevant departments and committee managers to ensure a seamless recruitment process
- drive member engagement during elections through clear communication, marketing of opportunities and outreach to eligible members
- communicate with unsuccessful election applicants to sensitively inform them of the election result and ensure they remain an engaged member and signpost them to other opportunities that may be suitable for them
- ensure equity, diversity and inclusion is at the core of our recruitment processes to ensure the college governance structure is representative of our membership and wider society
- maintain an overview of all committee appointments and vacancies
- manage the onboarding process of new appointments with the support of the College Executive Assistant
- measure and monitor election rounds to report successes as well as identify future opportunities and implement improvements to systems and processes
- provide election reports and insights to the Board, Honorary Secretary and SMT when required
To undertake other duties as required:
- Undertake any other reasonable duties as required by the College
- Regular travel is expected, including attendance at events, Conferences and overnight stays. Working outside normal hours may also be required from time to time on key projects
Person Specification
Knowledge, Qualifications and Experience
- strategic experience in a membership or donor-based organisation
- processing direct debit subscriptions
- CRM and/or membership databases knowledge
- leadership & management qualification or relevant experience
Skills and Abilities
- a proven track record of delivering positive results in a membership environment
- ability to deliver strategic aims/priorities and meet challenging targets
- can use discretion and apply guidelines sensibly and consistently
- ability to work accurately and methodically under pressure and with conflicting demands
- can deal with a varied workload, multi-task and work to tight deadlines
- ability to work and communicate effectively with people at all levels, including staff and clinicians
Personal attributes
- work professionally and ethically in line with our values of Inclusion Integrity, Innovation and Improvement
- support the Head of People and Resources with other aspects of the department’s work
- participate in personal and organisational development activities
- commitment to equity, diversity and inclusion with an understanding of how this applies to own area of work
- committed to continuing professional development
- solution orientated with a drive to find opportunities for improvement and innovation
Inclusion and Diversity statement
RCOphth is committed to encouraging inclusion, equity and diversity among our staff, and eliminating unlawful discrimination, harassment and victimisation by complying with the Equality Act 2010. We want a working environment where individual differences and the contributions of all staff are recognised and valued. To do this, we will proactively tackle discrimination and disadvantage and ensure that no individual or group is directly or indirectly discriminated against for any reason. We expect all employees to champion and live our values through their work at every opportunity.
Our values are:
Inclusion
- actively welcoming a diversity of experiences and perspectives
- everyone being respected and encouraged to participate regardless of their background or role
Integrity
- being open and honest, demonstrating accountability in all its work
- evidenced-based and transparent decision-making, utilising a range of data, information, expertise and experience
Innovation
- creating novel opportunities to advance and deliver on its aims, anticipating changing circumstances
- actively welcoming fresh ideas and approaches
- fostering a climate of ambition and excellence drawing on expertise from across the College’s communities
Improvement
- being a learning organisation, reflecting on both successes and mistakes
- continuous and sustainable development across all its activities
Staff benefits
We offer a friendly and supportive working environment and make sure our employees are well looked after with a great benefits package, which includes:
Work life balance and family friendly benefits:
- Hybrid working ( 2 days in the office, three from home)
- 25 days of annual leave, increasing to 30 days with length of service (plus bank holidays and office closure between Xmas and New Year)
- 1 day of paid leave to move house
- Enhanced parental leave
Planning for your future:
- Employer pension contributions are double the employees, up to a maximum employer contribution of 12%.
- Life assurance of 4x of base salary
Career development
- All staff are offered opportunities for learning and development, in addition to a comprehensive e-learning package
- Study loans
Travel
- Season ticket loan
- Cycle to work scheme
Wellbeing
- Summer Fridays (staff can finish 90 minutes early from 17th July – 31st August)
- Enhanced Employee Assistance Programme (with access to free counselling sessions)
- Health cash plan
How to apply
Please submit a 2-page CV and 1-page covering letter The cover letter must explain what makes you suitable for the role. Please use the Job Description for reference.
Interviews will be held at our office in Euston on Friday 12 July. Please indicate if you are likely to need any reasonable adjustments to successfully complete this interview.
Applicants must already have the right to work within the UK without restriction. Only shortlisted candidates will be contacted.
The closing date for applications is 12noon 8 July.
Are you looking for a dynamic and rewarding role working for an organisation with the feminist agenda at the core of its ethos? Then Advance Charity could be the career choice for you!
We are looking for a Head of Criminal Justice Services
Salary: £52,000 - £62,000
Location: Hammersmith
Hours: 35 Hours per week
Contract: Fixed Term until March 2025
This post is open to female applicants only as being female is deemed to be a genuine occupational requirement under Schedule 9, Paragraph 1 of the Equality Act 2010.
Please note: Any offer of employment will be made subject to references, confirmation of the right to work in the UK, and satisfactory enhanced DBS check. This role is also subject to Police Vetting.
About us
Advance is an award-winning and innovative women-only organisation, established in 1998, providing emotional and practical support to women and girls survivors of domestic abuse and supporting women with short-term sentences to reduce offending. We believe in empowering women and girls to lead safe, non-violent, equal lives so that they can flourish and contribute to the community.
We are a community-based organisation who lead in best practice approaches to supporting women in their local community. We achieve this by being available to meet and support women in local settings and at our women’s centres, and by working in close partnership with other agencies.
Our values are to listen and support, to empower and respect, collaboration, innovation, and accountability.
About the role:
As an experienced senior manager with a proven track record of leadership in providing services to women experiencing violence and abuse or similar, the post holder will lead our Criminal Justice Services across London and the South East, and other work which compliments the mission and values of Advance.
She will be responsible for building strong relationships and engagement with voluntary and statutory partners and funders, including a network of pan-regional specialist partner organisations, the Ministry of Justice, Local Authorities, The Mayor’s office for Police and Crime, and the Metropolitan Police, as well as a number of trusts and foundations. Working alongside the CEO, Directors and Trustees, she will be responsible for developing and delivering high quality services aligned with Advance’s strategic aims.
About You:
To be successful as the Head of Criminal Justice Services you will need the below experience and skills:
You will be experienced of and have a proven track record of strategic leadership and management. You can demonstrate your experience of developing services at a senior level of management, ideally gained from working at a ‘Head of’ or Senior Services Management level previously. The postholder will deliver her experience of managing contracts, relationships and partnerships and knowledge of safeguarding particularly domestic abuse survivors with multiple disadvantages and needs and their children.
You will be a people person and have a breadth of experience surrounding the range of performance management and developing quality assurance systems. Highly developed in negotiating skills and ability to manage change. Lastly you will be skilled at being and creating an atmosphere of calm, proactive, solution focussed in challenging times
How to apply:
Please submit your up to date CV along with a covering letter to the Talent email address - PLEASE WRITE THE JOB TITLE IN THE *SUBJECT*
· Closing Date for Applications: Sunday 30 June 2024 @23:59
· Interviews are taking place on the week 10 July 2024
*Advance reserves the right to close the advert early, or on the appointment of a candidate.
What we can offer you - Employee Benefits:
- A 35-hour working week
- An exceptional 30 days of paid holiday per year (pro rata for part time), PLUS public holidays on top (that's nearly 40 days paid holiday per year!)
- Additional days off to celebrate International Women’s Day, and for religious observance and moving home
- Perkbox - an employee discount platform where you can receive free rewards as well as take advantage of savings on clothes, groceries, travel, leisure and more
- Pension scheme
- Enhanced maternity/adoption provision
- Access to our Employee Assistance Programme
- Employee eye-care scheme
- Clinical supervision for front line staff and first line management roles
- Refer a Friend Scheme - £250 for each referral who passes probation
- Organisation wide away days
- Thorough induction and training
- Career development pathways
**************************************************************
Under the Equality Act 2010, we are required to make any reasonable adjustments. If you have a disability as defined under this act and/or have special needs, please email the Talent Acquisition Team via the Advance website and will aim to make the necessary arrangements to accommodate your needs.
Diversity, Inclusion and Equal Opportunities
We are committed to providing equality of opportunity and actively seek to recruit people from groups underrepresented in our current team. We have policies and processes in place to ensure that all employees are offered an equal opportunity in recruitment and selection, promotion, training, pay and benefits.
Safeguarding
Advance is committed to safeguarding and creating a culture of zero-tolerance of harm and expects all staff, including volunteers to share this commitment. We believe all individuals have the right to live their life free from violence and abuse and the right to feel and be safe. We have a suite of safeguarding policies, procedures and practice guidance, accessible to all staff, which promotes safeguarding and safer working practices across all our services and activities. When we recruit staff, we follow rigorous safer recruitment practices, this involves carrying out pre-employment checks including references, Disclosure and Barring Service (DBS) checks, and identity checks. We ensure all staff undertake mandatory safeguarding training relevant to their role and responsibilities, to empower them to be competent and feel confident in recognising and responding appropriately to safeguarding issues and promote wellbeing.
Working alongside the current Operations Manager (Procurement & Contracts) you will help us develop sector-leading educational resources through our supply chain. We are a mission-led organisation that exists to improve pupil outcomes and close the disadvantage gap by raising the quality of the curriculum that teachers and pupils access.
If you want to do some of your life's best work for an organisation committed to closing the disadvantage gap and improving outcomes for all then this could be the role for you.
This is a temporary part-time role (up to 0.8 full time equivalent, fixed term for 12 months - open to a discussion on less hours for the right candidate).
You will:
- Lead the continuous improvement of multiple procurement and contract management processes/systems.
- Manage and maintain the Oak supply chain (7-figure budget) and all external contracts (approximately 200).
- Develop tender specifications to engage high quality suppliers, negotiating and implementing contracts.
- As a member of the Oak Team, contribute to the planning and culture of the organisation.
- Work in cross-functional and product-oriented squads with colleagues from across the organisation, as required.
- Deputise for Head of Operations and take on other general responsibilities as required .
You should have:
- 5+ years experience in leading the continuous improvement for procurement and contract management processes and systems.
- Extensive knowledge of public sector procurement (service delivery) including holding or working towards a Chartered Institute for Procurement & Supply /International Association for Contract & Commercial Management/World Contracting & Commerce qualification.
- Excellent analytical skills with the ability to assess quantitative and qualitative feedback and make recommendations for action.
- Outstanding stakeholder engagement and influencing skills with a track record in developing relationships and building rapport with a wide range of people.
Although not essential, experience in brokering and managing third-party copyright would be highly desirable.
WE RESERVE THE RIGHT TO CLOSE THE ROLE EARLY.
We do things differently at Oak and are always looking to improve our ways of working and challenge the status quo. Why not join us and be part of an innovative organisation working to support teachers and improve pupils’ access to quality education?
We’re actively looking for candidates from diverse backgrounds to work with us to shape Oak’s future. Apply for this role through Applied, a hiring platform we use that’s designed to remove bias from the recruitment process and create a fair experience for everyone.
We offer flexible working where you can base yourself at home or in a co-working office of your choice; whichever works best for you. We work a 36-hour a week and most colleagues finish early on a Friday or take every other Friday back to ensure they keep a healthy work-life balance.
The client requests no contact from agencies or media sales.
As the Institute’s Fundraising Manager you will play a pivotal role in securing the financial resources necessary to support the Institute’s strategic initiatives and operations, as well as maintaining the relationships and communities that drive long term funding. Working closely with the Institute’s Executive Leadership and board, you will be responsible for executing a comprehensive fundraising strategy from mixed funding sources – government, philanthropic and corporate - engaging with funders, and building lasting relationships with stakeholders to maximise funding opportunities.
Alongside being active in direct engagement with funders, you will lead on the underlying processes and systems that drive successful fundraising, creating and maintaining rigorous process management, record-keeping and CRM use, funder research and meeting preparation, and supporting the senior team in creating relationships that last. You will work to make the best of the Institute’s varied and committed networks and ensure that the communities around the Institute are engaged in our work, and excited to contribute.
Harnessing the Institute’s powerful networks across mainstream financial services impact investing, social investment, philanthropy and government you will be a key figure in securing the resourcing that underpins a dynamic new chapter of the Institute’s five-year strategy.
Key responsibilities & skills development opportunities:
Fundraising Strategy and Implementation
-
Implement a robust fundraising strategy aligned with the Institute's mission and goals.
-
Create and manage annual fundraising plans with clear targets and KPIs.
-
Identify and outreach to potential funding sources, including foundations, corporations and government.
-
Enable and support senior leadership, board and wider team to engage with potential funders, setting them up for success.
Donor Engagement and Relationship Management
-
Cultivate and maintain relationships with existing donors, ensuring they are engaged and informed about the impact of their contributions.
-
Identify and approach new potential donors, providing compelling cases for support.
-
Working closely with our events capability organise and manage donor events, meetings, and communications.
Proposal Development and Grant Management
-
Lead the development of high-quality proposals and grant applications working closely with leadership and programme colleagues.
-
Monitor and report on the progress of fundraising, providing regular updates to senior management and the board.
-
Monitor and report on the progress of grants, working with project managers and leadership to ensure grant deliverables are achieved on time
Collaboration and Team Leadership
-
Work closely with the Executive Director, and team members across the organisation to align fundraising efforts with strategic and programmatic priorities.
-
Coordinate with the communications and events team to develop engaging materials and events to support fundraising efforts.
-
Be supportive of creating a collaborative and inclusive working environment, supporting key Institute-wide commitments on DEI.
Data Management and Reporting
-
Maintain accurate and up-to-date records of fundraising activities, donor interactions, and financial contributions.
-
Prepare detailed reports on fundraising performance, donor engagement, and financial targets.
-
Maintain CRM systems to be up to date, and utilize systems to manage donor information and track fundraising metrics.
-
Ensure that the Institute complies with laws, regulations and best practice relating to fundraising including, but not limited to, those specified by the Fundraising Regulator in its Code of Conduct and GDPR.
Essential Qualifications and Experience:
-
Proven experience in fundraising preferably within the non-profit sector.
-
Interest and enthusiasm for the impact investing sector.
-
Excellent written and verbal communication skills, with the ability to craft persuasive proposals and presentations.
-
Strong interpersonal skills, with the ability to build and maintain relationships with a wide range of stakeholders.
-
Proficiency in using CRM systems.
Desirable Skills and Attributes:
-
Experience in securing large multi-year grants.
-
Demonstrated success in securing significant funding from diverse sources.
-
Strong understanding of the impact investing landscape and its funding dynamics.
-
Undergraduate degree in a relevant field (e.g., business, finance, communications).
-
Communications, marketing and events experience.
Personal Attributes:
-
Commitment to the mission and values of the Impact Investing Institute.
-
Strategic thinker with a proactive and results-oriented approach.
-
Entrepreneurial self-starter who can take the initiative and “own” a project from start to finish.
-
High level of integrity, professionalism, and discretion.
-
Strong organisational skills with the ability to manage multiple priorities.
-
Excellent written and verbal communication skills in English.
-
Highly proactive and a strong team player and relationship manager, able to galvanise collaboration internally and externally.
-
Excellent inter-personal and relationship-building skills: comfortable and adept working with senior stakeholders.
-
Committed to the belief that finance can be a force for positive change in society and that mainstream financial institutions have the opportunity to generate positive social impact.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We’re looking for a Research Manager who combines exceptional ability in research and report-writing, with a real passion for (and experience in) peacebuilding. We offer flexible hours and working from home, anywhere in the world. It will be vital that you have an excellent grasp of the context in the Central African region, which will require time spent there and, ideally, significant prior knowledge.
In the first months of the programme, the team will consult at least three thousand people, with a combination of key informant interviews, individual questionnaires and focus groups to build both quantitative and qualitative datasets.
This will add to a dataset of over ten thousand consultations over 6 years, so you’ll have a unique evidence base at your disposal. We believe that, with your expertise and support, we could make better use of the rich information in these datasets, and we feel we owe that to the women and men we’ve consulted. The reports you produce will help amplify their voices, providing decision-makers in government and the international community with clear recommendations for activities that will address root causes of conflict and promote sustainable peace and development.
Concordis works alongside those involved in or affected by armed conflict, helping them find workable solutions.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Our system keeps your personal information hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Summary:
- Registered Home Manager
- St Giles View
- Up to £70,000 depending on experience
- Not for Profit Care Charity
- Nursing, Dementia, Residential, Respite and End of life Care
- 35 hours per week
Registered Home Manager
The Brendoncare Foundation are recruiting for a Home Manager to take the helm at our brand new 60 bed home in Winchester which opened in September 2023. St Giles View is set in landscaped gardens and enjoys stunning views of the South Downs. Leisure facilities include a café/restaurant, hair and beauty salon and community spaces.
Ideally you will hold a valid NMC Pin, although this is not mandatory for this role. You will be supported by two Deputy Managers who are Registered Nurses.
What will I be doing?
- Leading, empowering and motivating multidisciplinary teams in a people-led, compassionate way
- Prioritising the best quality care for all residents at all times
- Meeting the social, physical, emotional and spiritual needs of our residents
- Supporting teams to design and deliver thorough and holistic care plans across a range of complexities
- Empowering residents and team members to take part in decision making processes
- Forming and maintaining meaningful relationships across the charity and the wider community
- Building and nurturing relationships with relatives and loved ones of residents
- Working with statutory bodies and health agencies in an open and constructive way
- Meeting and exceeding legal, statutory and regulatory standards and objectives
- Creating a culture of learning, safety and proactivity
- Agreeing and achieving tailored and strategic objectives to ensure the service thrives
- Monitoring, reporting and acting on key performance indicators
- Role modelling and embodying the Brendoncare values at all times
What do I need to have to apply?
- Recognised professional qualification - Management of Social Care/Health/Housing (e.g. MBA, NVQ 5, ILM 5, RMA, Diploma in Social Work, CQSW, RGN or RMN)
- Previous experience as a Registered Manager of complex services
- A thorough understanding of complex care of vulnerable adults including people living with Dementia
- Experience of managing financial plans and budgets
- Experience of leading, coaching and motivating large, multidisciplinary teams
- Knowledge and understanding of social care and health issues
- Proven positive track record with external agencies & stakeholders (e.g. CCG, LA)
Benefits:
- 30 days annual leave plus bank holidays
- Comprehensive training and continuing personal development
- Free initial DBS Check
- Free meals when on duty
- Free on-site parking subject to availability
- Access to our BUPA Employee Assistance Programme
- Enrolment on to our pension scheme
- Subsidised professional membership where applicable
If this role aligns with what you are looking for in your next career move, apply today!
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Our system keeps your personal information hidden until the recruiter contacts you.
Hillside Clubhouse is a co-produced mental health employment support charity working across Camden and Islington. We support people with mental health conditions into training, volunteering, and employment opportunities. People can access our services via our Clubhouse, where they can share their skills and expertise with others and support the running of the charity. Alternatively, they can receive support out in the community from one of our employment specialists based within primary and secondary care.
This role is still within its infancy and will be working closely with the Executive Director to lead and oversee our employment services. Recent investment in our services has led to the growth of our employment offer and this role currently oversees four employment teams across Camden and Islington. The post holder will work closely with the other members of the senior leadership team to shape, deliver and evaluate Hillside’s business strategy and support on ensuring Hillside continues to meet the needs of the local mental health community.
Role overview:
- To oversee and support the day-to-day running and growth of the employment services offering of the Charity; currently two Individualise Placement and Support (IPS) services and two Employment Advisors (EA) in Talking Therapies services.
- To line manage employment services managers:
o Islington IPS Manager
o Camden IPS Manager
o Islington EA in Talking Therapies Manager
o Camden EA in Talking Therapies Manager
- The post holder will be an active member of the senior leadership team, working in close coordination with the Executive Director and the Director of Clubhouse Operations.
- In conjunction with the Executive Director, the post holder will lead on the growth and sustainment of Hillside’s employment services. The post holder will also be expected to supervise new staff where new services are developed.
- The post holder will work closely with the Executive Director and Director of Clubhouse Operations to develop and implement Hillside’s business strategy.
Screening questions must be answered within the word limit
The client requests no contact from agencies or media sales.
We are seeking a Helpline and Support Manager to lead our dedicated MND Connect helpline team. This vital service is there to ensure that people affected by MND are informed, supported, and better equipped to manage their condition. No two enquiries are the same and the service offers tailored support and guidance.
As the Helpline and Support Manager, you will guide and inspire a diverse team of staff and volunteers. Your leadership will be crucial in ensuring our helpline operates effectively and meets the needs of service users. You will be responsible for reviewing service performance using both qualitative and quantitative data, seeking opportunities for improvement and fostering partnerships.
In this role, you will coach our MND Connect Advisers, helping them to develop their skills and confidence. You will ensure the helpline is always available during opening hours, effectively managing resources to maintain this crucial support service.
Creating a positive working environment is key. You will provide emotional support to staff after challenging calls and promote resilience and wellbeing. You will also develop training programmes to ensure our team is able to meet the needs of incoming enquiries.
Your responsibilities will include maintaining effective monitoring and measurement systems to demonstrate the impact of our service. You will facilitate regular team meetings, enabling knowledge sharing and support for difficult calls.
Working within our Helpline Partnerships guidelines, you will ensure compliance with quality standards. You will keep up to date on developments in MND and related services, informing our strategy and maintaining our team's knowledge.
Collaboration is essential. You will engage with stakeholders across the organisation, raising the profile of the helpline and identifying opportunities for service improvement.
If you are ready to make a significant impact and lead a team dedicated to supporting those affected by MND, we would love to hear from you. Apply today to join us in this rewarding role
Hybrid Working Expectations: 2-3 times a week office based
(Flexibility to attend the office more regularly on occasion may be required to meet business needs.)
What are we looking for?
A compassionate and skilled leader with strong experience in performance management, training, and team development. You should have a background in managing staff and volunteers within a helpline or support service, ideally in health or social care contexts.
You will need to be able to effectively recognise signs of compassion fatigue, and actively support the wellbeing of your team. Setting and maintaining professional boundaries is crucial.
Strong critical thinking and creativity are essential, along with excellent verbal and written communication skills. You should be able to identify themes and develop insights to drive service improvement.
We value a proactive, innovative, and collaborative approach, with a commitment to excellence in service delivery. Strong relationship-building skills and sensitivity to the needs of others are key. The ability to respond swiftly and effectively to changing needs is essential.
Our Benefits
- 28 days holiday, rising to 33 days after 5 years' service, plus Bank Holidays
- Access to UK Healthcare which includes reimbursement for dental appointments, eyecare, Health & Wellbeing screening and therapies
- Access to a 24/7 phone and video GP Service
- Life assurance
- Confidential counselling helplines
- Salary sacrifice schemes to include:Cycle to work & Buy and sell annual leave
- BenefitHub which offers lifestyle discounts and offers on everyday shopping
- Enhanced pension scheme
- Opportunities for training and personal development
- Hybrid working
How to apply
Please submit a CV and supporting statement. Your supporting statement should be no longer than one side of A4 and demonstrate how you meet the following areas of the role.
- The ability to identify themes and develop insights to inform service improvement.
- Experience of managing staff and volunteers in a helpline or other information and/or emotional support service within a relevant context (health or social care/patient support).
- Developing and implementing a quality assurance framework.
Where experience is asked for, please give one example showing what you did and what it achieved. Where we require evidence of ability, please explain either how you would approach that particular competence or give an example to support your suitability.
About Us
Our vision is a world free from MND. Our mission is to improve care and support for people with MND, their families and carers. We fund and promote research that leads to new understanding and treatments and brings us closer to a cure for MND. The Association also campaigns and raises awareness so the needs of people with MND, and everyone who cares for them, are recognised, and addressed by wider society.
We are committed to equality and value diversity. We are working hard to remove perceived and actual barriers to participation for people with and affected by MND, current and future staff, volunteers, and stakeholders.
We guarantee interviews for disabled applicants that meet the requirements of the role as part of our commitment to the Disability Confident Scheme. Reasonable adjustments can be made as required.
Important Information
Adverts may be closed before the deadline once sufficient applications are received. To avoid disappointment, please apply early.
We request that recruitment agencies do not contact us in relation to this role.
The client requests no contact from agencies or media sales.
We are extremely proud to be partnering with the Swedish School in London in recruiting a permanent Finance and Operations Manager to join their outstanding finance team.
This is a part time role located in Hammersmith.
About The Swedish School
The Swedish School is a private, not-for-profit school that provides education from pre-school all the way through to sixth form, following the Swedish curriculum whilst using London to add an international dimension to their teaching. Carrying their fourth consecutive ‘Outstanding’ award from Ofsted, they encourage a positive learning environment.
Role responsibilities
Finance:
- Develop and oversee the day-to-day accounting and manage monthly and annual closing and annual accounts
- Prepare annual budget and regular forecast updates and provide updates to budget holders
- Prepare monthly management accounts
- Manage contracts with clients (partner schools, parents and Swedish municipalities)
- Oversee school fee billing each school term and ensure all fees and extras are collected in liaison with the Finance Assistant
- Manage the collection of fees and credit control procedures
- Maintaining cash flow projections for the current and future years
- Prepare annual salary review
Operations Management
- Contract management, including overseeing purchase procedures
- Oversee and plan future investment needs of premises and other fixed assets.
- Manage the Finance Assistant and Site-Manager/Caretaker
- Work successfully with Swedish and English authorities, and other relevant stakeholders
General
- Ensure the school effectively and efficiently operates within the required regulatory frameworks and meets all statutory duties
- Be committed to safeguarding and promoting the welfare of children and young people
About you
- Be fully CCAB qualified
- Have extensive experience in financial management and control
- Have extensive use of accounting software (Sage and Zero are desirable)
- Has good organisational skills and is able to work accurately with attention to detail.
- Has excellent communication skills
- It would be advantageous if you can speak Swedish
For a confidential conversation about this role please get in contact with Megan Hunter.
Students’ Union UCL is an organisation that exists to make more happen. We are the representative body for University College London’s (UCL) students, one of the most diverse student communities in the world. We are one of the largest student-led organisations in the UK and a charity with over 50,000 members, 300 staff and an annual turnover of more than £12m.
It's an exciting time our growing organisation as we implement our new Student Life Strategy. In 2023 we received a multi-million-pound investment to enhance student life at UCL. The financial backing from our parent university is recognition of the transformative effect that extra and co-curricular experiences have on students at UCL – helping them develop skills, build networks, reduce loneliness and isolation, grow in confidence, and make the most of their time at a world leading institution.
We are looking for a Sports Development Manager who will be responsible for developing and supporting TeamUCL (a sporting community of 75 student sports clubs) and managing the Sports Development team at the Students' Union.
Do you have a good understanding of the UK sport and Higher Education sport sectors? Do you have experience working within in a sports development setting? If so, we would love to hear from you!
The client requests no contact from agencies or media sales.
The Mass Market team’s mission is to inspire the UK public to financially support the IRC in order to help people impacted by conflict and disaster. The main purpose of this role is to support the Director, Mass Markets UK in generating long-term sustainable growth, maximising net unrestricted revenue and developing a supporter-centric fundraising model.
As the Senior Acquisition Marketing Manager, you will be responsible for developing and leading the Acquisition strategy and programme across cause and prize-led programmes, supported by a team of three. You will be responsible for significantly growing the supporter base and meeting income targets by optimising our multi-channel cash and regular giving programmes and expanding into new products, channels and audiences. You will respond to emergency appeals led by IRC, and as a member of the Disasters Emergency Committee, ensuring speed to market and maximum net revenue are prioritised at all times.
You will be joining a team focused on excellence and growth, with significant opportunity to lead on change and drive impact.
Scope and Authority
Authority:
The post holder will have the authority to make decisions regarding acquisition operations and to make decisions and recommendations regarding strategy and long-term financial planning alongside the Director, Mass Markets UK.
Responsibility for Resources:
This position will manage and develop 3 team members, with plans to expand the team over the remaining years of the strategic plan. This position will also manage agency relationships and consultants. The post holder will be accountable for a substantial income and expenditure budget.
Key Working Relationships
Internal:
· Director, Mass Markets UK
· Senior Retention Marketing Manager
· Mass Market Global Support (Digital and Offline Acquisition)
· Data and Analytics
· Corporate Finance and Financial Planning and Analysis (FP&A)
· Gift Processing
· Comms, Digital Engagement and Creative Studio teams
· Mass Market equivalents in other markets e.g., Sweden
· Marketing Technology, Systems & Platforms teams
External:
· Fundraising consultants, agencies, and other key suppliers
KEY ACCOUNTABILITIES
Strategy and programme development (50%)
- In consultation with Director of Mass Markets, UK, lead on the development, implementation and monitoring of the UK Acquisition strategy and operational plan
· Maintain and develop a monitoring and reporting framework for acquisition activity and associated KPIs that show the performance of the acquisition strategy
- Oversee donor acquisition and revenue activities across cash, regular giving, lead gen, lottery and the mid-level portfolio
· Deliver emergency appeals both as IRC and as a member of the Disasters Emergency Committee, review and develop processes and collaborate with other departments and the DEC to ensure speed to market and maximum net revenue during activation
· Continuously assess and improve our core business and work to diversify our channel and product mix, alongside exploration of audience profiles that enable us to reach new segments of the UK public with meaningful propositions and messaging
- Be accountable for activity being produced on time, in budget and within departmental strategic objectives
- Work closely with equivalent teams in other national markets (i.e. Germany, Sweden, US, South Korea) and central support teams to ensure all engagement is coordinated, and where appropriate, synchronised.
Budgeting and planning (20%)
· Oversee the acquisition planning and budgeting process, ensuring all activity and project work is aligned with UK Mass Markets strategic objectives, is created in conjunction with Retention priorities and is balanced against team and organisational resources
· Propose investment / disinvestment where appropriate, and advise the Director of Mass Markets UK on additional long-term and short-term investment opportunities
· Balance in-year net income opportunities against multi-year investments, ensuring plans balance new donor targets with revenue generation
· Monitor the effectiveness of activities on an ongoing basis and take contingency action as appropriate to achieve monthly net income targets and return on investment
· Oversee income and expenditure tracking and manage the reconciliation and monthly variance reporting, providing commentary to the Director, Mass Markets and FP&A colleagues on a regular basis
Leadership and management (10%)
· Lead and develop the Acquisition team, ensuring performance objectives are managed throughout the year and opportunities for development and progression are identified and prioritised
· Be an active part of the UK Mass Markets management team, modelling leadership behaviours and supporting the Director, Mass Markets UK in developing a team culture of high performance, continuous improvement and constructive feedback
· Deputise for the Director, Mass Markets UK as and when required
· Work closely with the Senior Retention Marketing Manager to increase connection across Acquisition and Retention, with the ultimate aim of developing a seamless progression for new donors and prospects into further cultivation
· Be the acquisition expert in cross-market working groups and committees
· Manage 3rd party supplier relationships and contracts, ensuring all work carried out is to a high standard and represents good value for money
· Along with the Senior Retention Marketing manager, lead the internal gambling operations committee and be the specialist in gambling legislation and best practice for prize-led products
· Forge excellent relationships across all areas of the IRC to identify opportunities for collaboration where appropriate
· Network and build profile of the IRC-UK Mass Markets team internally and externally, and champion fundraising within the organisation
· Work closely with the creative studio to develop content that actively demonstrates our commitment to diversity, equity and inclusion guidelines and is appropriate for the UK strategy and audience
· Work with digital engagement and communications colleagues to maximise collaboration opportunities
Insight, analysis and data management (10%)
· Ensure all activity and budgetary decision making is insight driven
· Oversee detailed end of campaign reports to ensure all relevant information is documented and used to inform future activity
· Work closely with the data teams and external agencies and services in order to gain a detailed understanding of IRC supporters, both behaviourally and attitudinally, and use this insight to inform targeting and marketing activity
· Maintain an up-to-date knowledge of current GDPR legislation and ensure all acquisition activity is compliant
General (10%)
- Keep up to date with the sector developments and benchmarking in individual giving and digital fundraising to ensure IRC is at the forefront of fundraising developments.
· Maintain an up-to-date knowledge of current legislation, best practice and industry standards and adhere to all relevant regulation including the Fundraising Regulator, Gambling Commission and ICO. Ensure all fundraising and marketing is ethical, effective and supporter centric
· This post may involve some national and international travel, overnight stays and very occasional working outside core office hours
· Undertake any other additional tasks as requested by the Director of Mass Markets
PERSON SPECIFICATION
Essential
Skills, Knowledge and Qualifications:
- Driven and proactive with a solutions-based attitude and the ability to motivate a team
- Strong interpersonal skills, with the ability to manage, influence and negotiate with stakeholders at all levels
· Detailed understanding of the digital fundraising environment and of managing a face-to-face and other offline channels, including agency management
· Ability to manage sophisticated budgets and performance forecasting models
· Comprehensive understanding and experience of audience segmentation, analytical modelling such as LTV and use of insights to drive strategy and performance
· Commercial mindset, with the ability to set and evaluate short and long-term strategic objectives and pivot based on results
· Numerate with excellent data analysis and interpretation skills
· Excellent organisation and prioritisation skills, especially the ability to manage a complex, varied and substantial team workload
· Detailed understanding of UK gambling legislation and compliance requirements relating to prize-led fundraising
· Excellent verbal and written English and the ability to produce well designed and high quality proposals and reports.
· Institute of Fundraising, Cass or comparable qualifications would be an advantage.
Experience:
· Experience of leading a fast-paced, high performing team
· Senior-level experience of leading individual giving programmes, with a proven track record of successfully running a multi-product portfolio (preferably across cause and prize-led products)
· Detailed understanding of UK gambling legislation and compliance requirements relating to prize-led fundraising
· Detailed understanding and management of cash and recurring revenue business models
· Experience of taking new products to market
· Experience and understanding of creative process and relationship with brand identity through different channels and audiences
· Experience working for a centralised, international organisation would be a strong advantage
· Experience using a CRM system.
Skills and Attributes:
· Language Skills: English (fluent). No additional languages are necessary but German or Swedish would be an advantage.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Our system keeps your personal information hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Purity is a full-service fundraising agency specialising in telephone and digital channels for charity and NGO fundraising. We work with clients such as Greenpeace, Prostate Cancer UK, and Air Ambulance organisations, focusing on supporter recruitment and development. We are a small team with a passion for fundraising, creating strong partnerships with our clients and providing ethical and exciting journeys for supporters.
This is an exciting opportunity for a Senior Fundraising professional to join our team. Our ideal candidate will have a passion for fundraising and knowledge of the non-profit sector. Previous experience in a senior role in telephone fundraising, team leadership and account management will be essential. They will be a great communicator and team player, leading the Client Services team and the wider Purity team in delivering fundraising campaigns for amazing causes. You will be fully supported by the CEO and the wider Senior Leadership team. Our current Client Services Director will be working on a part time consultancy basis for a period after your start date to help ensure you have the support needed to settle into the role successfully. You will continue to develop the strong relationships we have built with our charity partners, evolving their telemarketing programmes, whilst growing and innovating to support their needs and organisation growth. The role encompasses all communication channels, working with the Digital Campaign Manager to develop digital and supporting communications.
This role is a Senior Leadership role, and we are looking for someone who has clear leadership qualities who has a passion not only for fundraising, but for ethical supporter focussed fundraising.
Team Leadership
* Managing an established team of 5: Senior Account Manager, Account Manager, Accounts Manager, Innovation and Creative Manager, and Digital Campaign Manager
* An integral part of the Senior Management Team
* Working closely with our Head of IT in designing and setting up campaigns and data management
Account Management
• Strong project management skills
• Managing a high-quality client management service from you and your team
• Line management of the client services team including project management and creative roles
• Lead on business including pitches, tenders and proposals
• Developing innovative performance proposals to drive clients fundraising activity and evolve existing programmes • Creating a pipeline of annual activity in line with annual capacity
• Developing telephone and digital communications such as SMS, Email and Social campaigns
• Guiding clients in annual forecast volumes and expected results across campaigns
• Ability to create and deliver regular detailed campaign reviews which include in depth analysis of all KPI’s, data segmentation and innovation to evolve fundraising strategies
• Managing and forecasting Purity’s annual business capacity • Lead on decisions in conjunction with CEO, Directors, Head of IT and Head of Fundraising
• SLT member
• New Business acquisition when required and delivering business objectives and growth, ensuring stability of business and opportunities outside of telephone
• Ability to be flexible and respond positively to change
• Ability to form positive relationships with colleagues, clients, and the sector in general
• Work effectively under pressure, and managing the team to deal with conflicting priorities
• Be a self-starter who is keen to take responsibility for their own work and actions
• Continue to develop ad hoc social and telephone campaigns with our telephone agency partners
• Be able to demonstrate strong IT skills
• A strong understanding of quality and compliance in telephone fundraising and a passion for the third sector is essential
• Previous experience with a charity or fundraising agency working in with TM Campaigns is essential
• Creativity and digital skills are encouraged as we have a digital offering and the Client Services Director works both closely with, and managing the Digital Campaign Manager to provide end to end digital and telephone campaigns
• Ability to understand data manipulation and analysis
• Encouraging best practice across the sector
• Exceptional eye for detail
The client requests no contact from agencies or media sales.
Finance System Implementation Manager - Gloucestershire Hospitals NHS Foundation Trust
Band 8a £50,000 - £57,3000 plus Excellent NHS Benefits ; hybrid working 2/3 days a week on site
18 months FTC
This postholder will play the lead role in implementing and integrating a Cloud ERP accounting software package (General Ledger, Sourcing to Pay & Revenue to Cash including Electronic Document Interfaces, fixed asset register, budgeting and forecasting) to replace the current legacy accounting software package, aligning Gloucestershire NHS FT entities on the same platform. This will interface to other internal systems, in order to link activity to income and cost.
We are looking for a motivated team player who is pro-active, enthusiastic and who delivers results.
Main Duties and Responsibilities of the Post
- Reporting to the Associate Director of Financial Management, this post will take the financial lead on implementing and integrating a Cloud ERP accounting software package (GL, P2P including EDI, budgeting and forecasting) to replace the current legacy accounting software package, aligning Gloucestershire NHS FT entities on the same platform. This will involve working closely with the Procurement Team within the Trust's Finance Shared Service.
- Develop an understanding of the financial requirements of the Trust and map these to the system
- Identifying as-is processes and working to improve these ahead of system implementation, such that opportunities for governance improvements and financial efficiencies are highlighted, implemented and monitored for success. This will include setting up and supporting finance system review groups for each module of the system and regular communication with key stakeholders
- Manage the day-to-day running of the project implementation in accordance with project parameters and a robust governance framework. This includes managing the Finance System Implementation Project Manager to ensure delivery of the project to agreed timescales.
- Convene and support the Finance System Review Project Meetings and ensure appropriate resources are available to take minutes, manage action logs and prepare agendas. Establish, organise, chair if appropriate and attend various project meetings aligning support as necessary.
- Develop and maintain project documentation as required including: project plans, highlight reports, financial reports, timelines, risk and/or issue registers etc in line with Trust systems, templates and processes.
- Deliver appropriate reporting on project progress in accordance with agreed project parameters, including ensuring remedial action is taken where necessary, and that the business case is regularly monitored against for costs and forecasts.
- Develop other documents as required, including: MoUs, standard operating procedures (SOPs), processes, etc and ensuring they meet the requirements of the project and associated programmes of work.
- Ensure adequate staff involvement and engagement in the project.
- Be accountable for ensuring the successful implementation of the project to the highest possible standards.
For more information please contact Nicola Shaw
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Our system keeps your personal information hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Seeking a strong digital fundraiser or campaigner to lead our digital fundraising and engagement, manage high-volume email programs, and collaborate on impactful digital campaign tactics, with a passion for workers’ rights and the ability to adapt to changing needs in a fast-paced environment.