General manager jobs
Project Background
Come and join our award-winning place-based volunteering programme that works with residents living across Hackney and the City of London.
You will be based out in the community - the programme is based at GP practices - to engage, support and enable local residents and patients to deliver local services for themselves, to meet local needs. We support residents to come together, to share their skills and experience for the benefit of each other, to deliver local groups and activities such as a book group, film club, exercise classes or cooking group. Residents from diverse backgrounds and demographics attend these activities together and make new connections, building strong local communities, all working together to make their area a better place to live. People, many of whom are isolated across all ages, and who have difficult life circumstances, are brought together, providing each other with mutual support and encouragement to develop new skills and pursue life goals, and to feel better able to voice their concerns to services.
You will be joining a nationally recognised project - having won an award from the Royal Society of Public Health in November 2024 - to support residents to fulfil their personal goals, make connections with others, and design activities and services that meet local needs. You will also be supporting people to improve their mental and physical health through signposting them to appropriate services and encouraging them to talk to their GP if they have concerns; and will be working in partnership with GP practice staff to co-create volunteer roles to make the practice more efficient and a better place to visit.
Who are we?
Volunteer Centre Hackney is a medium sized charity (currently 30 staff) based in the London borough of Hackney, working to support local residents to realise their skills and passions through volunteering and social action, and to share these for the benefit of others.
Our mission is to build and strengthen communities across Hackney through supporting residents of all ages and backgrounds to volunteer and build projects together.
In 2021, we were awarded the Freedom of the Borough Award by Hackney Council for our efforts to support residents during COVID, which included mobilising over 2000 volunteers to deliver food, prescriptions and essential items, provide emotional support to isolated residents and support the vaccine rollout.
We work with hundreds of diverse community organisations and deliver various programmes to help residents share their skills and deliver their own social action projects to improve people’s lives. These include a befriending programme, volunteering brokerage matching local people to volunteer roles based on their skills, interests and goals, a specialist mental health programme, peer research and multiple resident engagement programmes at GP surgeries and estates across Hackney.
Post holders need to be enthusiastic and engaging, bringing energy to the role, be self-motivating and confident to work primarily alone, albeit with some support from the team members based at other sites.
We’ve been inspiring, developing, and supporting communities since 1997. We’re here to help you make a difference as a volunteer.




Age UK is recruiting for a Regional Estates Manager to provide a professional comprehensive and cost-effective Regional Estate Management Service on all Age UK Properties.
In this role you will use your professional knowledge and experience to undertake significant problem solving and lateral thinking, providing advice to key stakeholders across the charity on complex estate and asset management issues. By ensuring best professional practice is always observed and complying with the RICS Code of Conduct, the successful post-holder will be responsible for assisting with the preparation of departmental budgets, negotiating rent reviews and lease renewals across Age UK's predominantly retail property portfolio and general day to day property management duties.
Whilst you will be home based, please note this role requires travel across our Age UK estate, so there is an expectation you can travel with some overnight stays; a company car will be provided.
The area this role covers will be dependent on the successful candidate's home location.
Please note: This salary includes a market supplement of £4K up to the maximum of £50K (inclusive). This market supplement reflects the current demand for professionals with skills in this area.
Age UK Internal Job Grade- 5N
Must haves:
The below competencies will be assessed at the indicated stage of the recruitment process:
Application = A, Interview = I, Test = T, Presentation = P
- Significant post Chartered experience in either a retail property management department or an estate management department providing professional advice and influencing a range of stakeholders in respect of strategic property management. (A, I)
- Experience of working within a geographically diverse team (I)
- Experience of developing, and reviewing policies, procedures and guidance (I)
- In depth knowledge of Landlord and Tenant statute and Case Law in particular the Landlord and Tenant Act 1954 (A, I)
- Self-Motivated, work autonomously yet work as part of and lead a team.
- Good Organisational Skills (I)
- Ability to write concise letters and reports targeted to varying recipients both internally and externally of Age UK (I)
- Good Computer skills including proficiency in the use of excel, database and word (A, I)
- Able to manage multiple projects at all stages (I)
- Excellent verbal and written communication skills (I)
- Able to collate, analyse and report relevant management information (I)
- Comfortable with influencing a variety of stakeholders across the organisation. (I)
- Ability to work within a small flexible team of professional/technical staff. (I)
- Sound Knowledge of the Retail property market (A, I)
- Strong negotiating skills (A, I)
- BSc Estate Management degree (A)
- Member of the Royal Institution of Chartered Surveyors (A)
What we offer in return
- Competitive salary, 26 days annual leave + bank holidays + annual leave purchase scheme
- Excellent pension scheme, life assurance, health cashback plan and EAP
- Car Benefit Scheme, Cycle to Work Scheme and Season Ticket Loan
- Techscheme - buy any tech from Apple or Currys, up to £1000, and spread the cost over 12 months, interest free
- Blue Light Card Scheme
- You Did It Awards - recognition awards from £100-250.
Additional Information
Supporting statements and anonymisation
Candidates are expected to provide a supporting statement that explains how they meet the competencies annotated with an ‘A’ in the job description, to assess suitability for the position. Age UK acknowledges and accepts that AI may be used to support the application; we do expect candidates to personalise experience, knowledge and skills and failure to do so, may result in your application being rejected.
CVs will be anonymised by our recruitment system when you apply for a role. Our system is unable to anonymise supporting statements. Please could you remove any personal information including your name before you upload to support our inclusive recruitment process. All equalities monitoring information is also anonymised and not shared with the hiring panel. Your name and address will only be known to us if invited for interview.
Equal opportunities & Disability Confident Scheme
Age UK is an Equal Opportunities employer and positively encourages applications from suitably qualified and eligible candidates, regardless of age, sex, race, disability, sexual orientation, gender reassignment, religion or belief, marital/civil partnership status, or pregnancy and maternity. Age UK is a Disability Confident Scheme employer. Due to high numbers of applications received, Age UK reserves the right to limit the overall number of interviews offered, and therefore, it may not always be practicable or appropriate to interview all disabled people that meet the minimum criteria for the job.
Reasonable adjustments
Disabled job seekers can access reasonable adjustments at any stage of the recruitment process. All requests for reasonable adjustments are considered on a case-by-case basis, in collaboration with the disabled job seeker to best meet their needs, by contacting Disability disclosures will be kept confidential and only shared on a need-to-know basis to support the implementation of adjustments. Disclosures will not be used to inform hiring decisions.
Age UK is able to provide Skilled Worker sponsorship for eligible roles only. If this applies to you, please contact the recruitment team to discuss. If the role is not eligible for Skilled Worker sponsorship you will need to have a pre-existing Right to Work in the UK.
Age UK is committed to safeguarding adults at risk, and children, from abuse and neglect. We expect everyone who works with us to share this commitment.
Early application is encouraged as we will review applications throughout the advertising period and reserve the right to close the advert at any time.
Age UK politely requests no contact from recruitment agencies or media sales. We do not accept speculative CVs from recruitment agencies nor accept the fees associated with them.
For a full list of benefits please see our website.
Job Purpose
- This role sits within our crisis alternative service, Safe Space, which is a core and out of hours service providing a safe and welcoming space for people who are feeling distressed and experiencing crisis. Our aim of the service is to keep individuals well in the community and prevent readmission into hospital. The service operates 365 days a year from 14:00-22:00pm across all our boroughs.
- Staff within the service will provide person-centred, practical and emotional support, face to face or via telephone or virtual on a one-to-one basis to individuals experiencing mental health crisis or preventing crisis.
- The objectives of the service include:
- To improve the mental wellbeing of people experiencing mental health and social crisis in HFEH.
- To proactively work with keeping people well in the community to reduce re-admitters into hospitals by working with WL NHS teams (e.g. discharge, LPS, CATT, MINT and SPA)
- To provide a true alternative to A&E via a non-clinical drop-in service to support clients
- To provide support to clients accessing the service- for instance: signposting, de-escalation and crisis recovery planning.
- To contribute to an improvement in individual mental wellbeing.
- To remain a source of independent support for all clients.
- To treat service users with respect, dignity and personalised support
- To raise awareness of mental health services available with the goal to improve long term mental health and reduce social isolation
- To increase self-management skills of those accessing the service
- To reduce the use of police, ambulance and statutory mental health services whilst experiencing crisis via a drop-in service.
- To reduce the use of statutory crisis services by people experiencing mental ill health without positive outcomes for the individual.
The Role
The role of the senior support worker is to support the team manager with the smooth running of the allocated site and staff; supporting development and rest of the team including volunteer recruiting, induction (training and development) and supervision. Senior support worker will also lead in delivering interventions on a one-to-one. The role will also involve triaging and assessing all clients accessing the service, signposting and delivering collaborative self-management plans with clients to improve mental wellbeing. The role will include deputising for the team manager where applicable including debriefing and providing support to the team.
Key Responsibilities
- Providing a person centred and recovery orientated approach in all aspects of the roles and responsibilities.
- Understanding of risk and risk management
- Understanding safeguarding adults and children processes and legal requirements
- Working closely with re-admitters and clients being discharged through the drop-in service on a weekly basis
- Responsible for keeping allocated site to a high standard and reporting any health and safety concerns
- To work autonomously in a fast-paced environment and under pressure
- To attend all mandatory training including safeguarding and GDPR.
- Good time keeping skills - Essential
- To attend and contribute at weekly team meetings
- This role will be considered a key worker role
- Understanding of safety planning and de-escalation
- Experience of working with challenging behaviour
- Working collaboratively with clients to understand their needs and developing flexible and realistic crisis support packages/person centred plans
- Promoting people’ rights and responsibilities
- Considering each person as an individual
- Listening to clients and encouraging positive steps towards self-management of crisis and recovery
- Providing advice, information, practical and emotional support to clients
- Proactively recognising the indicators of deteriorating mental health and facilitate appropriate action, whilst liaising with relevant agencies e.g. CATT, Emergency Duty Teams, CMHTS, etc
- Engaging with clients to show empathy, inspire hope and promote recovery
- Establishing supportive, empowering and respectful relationships with clients and carers/ family
- Maintaining accurate records, detailing interventions
- Ensuring that outcomes, outputs and impact are recorded
- Understanding CQC standards and NICE guidelines around mental health
- Providing administrative support to the team
- Overseeing and provide shadowing to new staff members and volunteers
- Attend reflective practice, peer debriefing and line management supervision
- Maintaining good working relationships with partner agencies
- Actively participate in training and development
- Provide guidance to support workers and volunteers
- To work with team managers and assist with reporting and monitoring
Person Specification
- Minimum of 1 year working in mental health services and with clients experiencing mental health distress and crisis
- Experience of contributing to multi-disciplinary teams
- Experience of de-escalation
- Experience of managing challenging behaviour and dealing with clients with complex needs
- Evidence of continual professional development
- Understanding of the Recovery Model in mental health
- Understanding of the principles of trauma informed care
- Understanding of suicide prevention and safety planning
- Experience of managing safeguarding risks and understanding legal requirements for safeguarding adults and children
- Understanding of how to report and mitigate risks
- Understanding of the relationship between mental health and social issues and how these issues may impact on physical, mental and emotional wellbeing
- Understanding of relevant legislation and policies
- Understanding safeguarding adults and children processes and legal requirements
- Awareness of issues in mental health service provision
- Experience of working with vulnerable individuals
- Creative and flexible approach to working with individuals
- Ability to deal with stressful and difficult situations in a calm manner and de-escalate challenging situations
- Ability to prioritise and manage workload
- Ability to involve clients and carers in all aspects of work
- Empathy and non-judgemental approach
- Good communication skills
- Capacity to work within an agreed shift pattern
- Experience of delivering information and advice (housing, benefits, debt etc)
- Experience of non-clinical, therapeutic interventions like psychoeducation
- Good IT skills including Word, Outlook, Excel and PowerPoint, with proven ability to input and extract information and produce reports
- Understanding of different databases such as Views, Salesforce and NHS
- Car driver with sole ownership of a vehicle and ability to travel to multiple locations (e.g. NHS sites and community sites) would be essential.
- Ability to work out of hours and on weekends at multiple locations including NHS sites and community sites
We’re here to make sure that everyone suffering with a mental health problem gets the help they need to recover.




The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Position Title: Trust & Grants Manager
Responsible to: Head of Income Generation and Fundraising
Salary: Up to £36,000, pro rata
Hours: 0.8 FTE (4 days a week)
Benefits include: Flexible work environment, 23 days annual leave (pro-rata) which increases after 2 years, 3 Volunteering Days (pro-rata), 3 Trust Days, Death in Service, Employee Assistance Programme, Auto Enrolment Pension, paid agreed expenses.
Location: Home-based with the ability to travel nationally (including small number of overnight stays)
Term: 0.8FTE, permanent
Closing Date: 14 May 2025 at 5pm
Interview Dates: 21 & 22 May2025 (via teams)
About Dame Kelly Holmes Trust
Dame Kelly Holmes Trust puts world-class athletes shoulder to shoulder with young people. Equipping them with a winning mindset and shaping their futures - it's a teammate like no other.
Whether that’s building relationship skills, improving self-esteem or learning to stay focused, our sporting champions help the next generation move forward with confidence.
Application Process:
Please send your application of a CV and Cover Letter of no more than 2 pages. Your Cover Letter should demonstrate how you meet the key responsibilities of the role and job criteria detailed below.
We actively encourage and welcome applications from candidates of diverse cultures, perspectives and lived experiences. To ensure an inclusive recruitment process, all cover letters and CVs are anonymised before shortlisting.
Job Description
Reporting to the Head of Income Generation and Fundraising, we are looking for someone with a passion for helping vulnerable young people to achieve their potential and who is excited by playing their part in raising funds towards our £1 million target. Working in our small Income Generation Team, you will have responsibility for writing compelling proposals and reports that showcase the impact of our work. You will have the opportunity to build lasting relationships with current and potential funders, building and stewarding our restricted income pipeline which you will own.
We are looking for someone with a strong track record of securing funding, preferably within the youth, sport for development or health & wellbeing sector. Strong attention to detail is essential, along with the ability to manage multiple priorities and work independently.
We are a home working charity which is committed to flexible working. We are open to considering different working patterns for this role.
Key responsibilities
Fundraising and business development
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Write compelling funding proposals and cases for support, from £5000 to £100,000s
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Own and grow Trusts and Grants pipeline, identifying and researching new funding opportunities
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Cultivate and steward relationships with new and existing funders
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Represent Trust at programmes, events, funder meetings
Relationship Management
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Build and maintain strong relationships with current and potential funders
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Ensure effective communication with funders, providing high quality reports and updates
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Work collaboratively with internal teams to ensure funded projects deliver maximum, demonstratable impact in line with funder expectations
Managing systems and processes
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Create a calendar of opportunities for grant submissions, ensure application deadlines are met
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Maintain accurate and up to date funder records in Trust’s CRM system, Salesforce
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Maintain efficient systems for tracking applications and reporting
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Work closely with Senior Finance Manager to ensure restricted income is accurately forecasted and updated accordingly
General responsibilities
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To ensure Data Protection procedures are followed at all times
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Role model the Trust’s values and behaviours and encourage individuals to do the same
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To ensure that a positive image of Dame Kelly Holmes Trust is projected at all times
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To contribute to other activities undertaken by Dame Kelly Holmes Trust
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To contribute to organisational effectiveness through positive team working
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To adhere to Dame Kelly Holmes Trust Health and Safety & Safeguarding Procedures.
Criteria: Essential/Desirable
How Evidenced & Assessed: Interview/Application
Proven experience in trust and grants fundraising, securing five and six-figure and multi- year funding partnerships - E (Interview/ Application)
Demonstrable success in developing compelling proposals and reports for funders - E (Interview/ Application)
Strong relationship management skills - E (Interview/ Application)
Excellent written and oral communication skills with the ability to convey impact effectively - E (Interview/ Application)
Highly organised with the ability to manage multiple projects and deadlines - E (Interview/ Application)
Knowledge of youth, sport for development or health & wellbeing sectors - D (Interview/ Application)
Experience of using CRM systems, ideally Salesforce - E (Interview/ Application)
Ability to work effectively with colleagues to establish a collaborative working environment - E (Interview/ Application)
Able to handle significant confidential material and information - E (Interview/ Application)
Dame Kelly Holmes Trust recognises the value that a diverse workforce can bring to our organisation and strives to reflect this among our employees, athletes, volunteers and other stakeholders.
A Champion in their corner - Dame Kelly Holmes Trust puts world class athletes shoulder to shoulder with young people.
The client requests no contact from agencies or media sales.
Introduction
The National House Project (NHP) supports Local Authorities to work with young people to give them the knowledge, skills and confidence to live connected and fulfilling lives. By developing a community of support, completing the House Project Programme and being able to make their house a home young people can look forward to a positive future.
This is an exciting time to join NHP and we are seeking a skilled and experienced professional who can support our vision to ensure that young people leaving care live connected and fulfilling lives.
About the role
Whilst the House Project approach sets out a clear pathway for young people to move into a house that becomes their home, being in the House Project is so much more than an offer of accommodation.
Staff working in the projects are trained in relational and trauma informed approaches. They use a psychologically informed practice framework to work with young people in both groupwork and individual settings and this work is supported by social pedagogical approaches. Working with young people in a groupwork setting and offering individual direct support enables the development of relationships and shared experiences which allows young people to be involved in the running of their LHP and central to the decisions that are made about them.
NHP provides a framework and not a model and whilst LHPs must keep to the fidelity of the approach, local environments and the young people themselves will determine how projects proceed. This is where you will come in as a practice lead. With knowledge of child development, attachment styles, trauma informed care, the care system and the House Project approach you will support staff in LHPs to work in ways to develop practice that puts young people at the heart of the decision-making process and supports the local ‘system’ to improve how young people leave care.
As a Practice Lead you will have responsibility for a number of LHPs and will:
- Ensure that LHPs have young people at the heart of the decision-making process and that practice is evidence based and trauma informed
- Ensure that LHPs adhere to the fidelity of the approach whilst flexing to accommodate local arrangements
- Manage risk and deal with trauma at an individual, organisational and systemic level, turning these challenges into opportunities for change with improved outcomes for the young people.
- Work with the Care Leavers National Movement as well as the core team to ensure that young people continue to drive their own LHP and develop practice at both a local and national level
This is a rare and exciting opportunity for someone with a commitment to making a difference to the lives of young people through imaginative new models of social care and therapy and the scaling of the approach to make a difference to policy, practice and outcomes for young people at a national level.
You will have primary responsibility for supporting LHPs in The North.
For detailed information see full Job Description and Person Specification attached.
You will be responsible to the Deputy Director NHP and will deputise for them when required.
You will be based at the NHP office in Crewe for a minimum of 2 days per week, but you will be expected to travel to LHP and attend meetings across the country on a regular basis.
Benefits include:
- 31 days annual leave plus bank holidays
- 10% pension contribution
- Salary sacrifice options
- Hybrid working
- Professional development opportunities
Safeguarding Statement: NHP is committed to protecting the well-being of young people. All staff must adhere to our safeguarding policies.
Recruitment Agencies: We do not accept unsolicited CVs from agencies.
General Requirements: Right to work in the UK, two professional references, and a DBS check.
Find out more:
If you’re excited by the opportunity to build something transformative, we’d love to hear from you -
You are invited to join the online briefing on Friday 16 May 2025 2pm
Please register in advance for this meeting: https://us06web.zoom.us/meeting/register/JES0vut8RUW5NlM9Tfbi4w
After registering, you will receive a confirmation email containing information about joining the meeting.
How to Apply
- Submit your CV and cover letter via Charity Job detailing what skills, knowledge and experiences make you the best candidate for the role by 23 May 2025. Apply Now.
We welcome applications from all backgrounds. If you require adjustments during the process, let us know.
Interviews are due to take place on Friday 6 June.
The client requests no contact from agencies or media sales.
Role Summary:
This is an opportunity for a well-rounded accountant to join the Bild group of charities. The post-holder will be responsible for all management accounts across a group of four charities, whose combined turnover is circa £4m per year.
Key Responsibilities and Duties:
- Oversee day-to-day accounting and financial controls
- Prepare monthly management accounts, reports, and financial statements
- Responsible for development of management reporting
- Meeting regularly with budget holders to review financial performance and outstanding commitments.
- Manage payroll, tax returns, and financial reporting for funders
- Support the Business and Finance Director in preparing annual budgets and forecasts.
- Support the Business and Finance Director with the annual audit process
The client requests no contact from agencies or media sales.
Press and Communications Officer
SCP 17-21 £31,786.77 pa to £34,137.52 pa (pro rata for 28 hours) - 28 or 35 hours per week. (Age UK Camden offers a 6% contributory pension).
Age UK Camden is an independent charity supporting older people throughout the borough of Camden. This role sits within the Fundraising and Marketing Team, responsible for raising the profile of Age UK Camden within the borough and generating income for the organisation.
The Press and Communications officer will oversee our press and media activity, writing press releases and building strong relationships with local and, where relevant, national media. The post holder will be responsible for producing marketing materials – print and online – for the organisation. The post holder will be responsible for Age UK website – liaising with colleagues to keep service information up to date, writing and producing relevant news articles and content as needed, auditing and organising existing website content. This role also supports the fundraising and income generation areas of work within the organisation including producing communications and materials for aspects such as fundraising campaigns, corporate volunteering and general fundraising activities.
Closing date: Wednesday 14th May 2025 – 5pm Interview date: TBC
Press and Comms Officer JD New April 2025 - Copy.docx
Press and Communications Officer Person Specification 3.docx
To apply, please submit a CV and Covering letter, demonstrating how you meet the shortlisting criteria in the Person Specification.
Age UK Camden is an Equal Opportunities and London Living Wage Employer. Registered Charity No. 293446
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Salary: £51,000 - £56,000 per annum
Location: Harlow Essex, 2 days per week in the office, flexible working available. Easily commutable from London, with a free company minibus from Harlow Town station.
Hours: Open to conversations around flexible/compressed working, minimum 4 days working per week, 2 days per week in the office.
About the role
At the Motability Foundation we fund, support, research and innovate so that all disabled people can make the journeys they choose. We oversee the Motability Scheme and provide grants to help people use it, providing access to transport to hundreds of thousands of people a year. We award grants to other charities and organisations who provide different types of transport, or work towards making transport accessible. We also carry out ongoing research, in partnership with disabled people and key stakeholders in the industry, to inspire innovations that continue to champion accessible transport for all.
This role is an exciting new opportunity to shape and deliver on Motability Foundation’s aims to become more insights led and to systematically involve disabled people in our decision making. You will support the Head of Insight and Evaluation in providing the organisation with insight drawn from existing research, primary research, business data and through user insight. The role will lead development of a user insight approach and clear mechanisms to involve disabled people in the Foundation’s decisions systematically. The role will establish a user insight research community (akin to a customer panel but broader in scope), which the organisation can draw from for user insight.
The role is also responsible for delivering a strategic research and insight plan for the organisation to inform operational and strategic decisions, including feeding into our strategy mid-term review. Others in the organisations will also carry out research and hence this function has a role in setting standards for quality research, a coordinating role in ensuring a cross-organisational understanding of ongoing research to avoid duplication, and to draw insights and disseminate these to relevant internal and external audiences.
What you’ll be doing
- Support the head of team by developing a strategic insight research plan.
- Lead the delivery of the insight research plan, including developing clear research briefs, working with external suppliers to deliver research and where appropriate deliver research in-house.
- Establish a user insight capability in line with good practice and mature this capability over time.
- In collaboration with key internal customers, establish a framework for when and how to engage with disabled people regarding decisions.
- Develop and set standards for good quality research and insight for the organisation, including ensuring disabled people can fully and equitably participate in research/user insight exercises.
- Ensure that planned research and insight generation by the insight function is completed to a high standard, aligned with good practice.
- Set up and lead a cross-organisational research forum and ensure this mechanism is effective in avoiding duplication and creating alignment.
- Lead development and implementation of a communications plan to ensure insight generated reaches the right internal and external audiences.
- Ensure a framework to monitor and evaluate the usefulness and impact of insight generated is in place.
- Ensure all research carried out by the function meets GDPR requirements.
- Line-manage and develop your line-report(s).
- Be ‘hands on’ as necessary, by leading and delivering research personally.
What will make you great in this role?
The insight capability is a new function in the organisation and as a result this role will lead on its development over time. This presents great opportunities and will require an individual who is comfortable with starting things anew, while delivering on insight requirements and shaping the function along the way.
Your experience
Must haves:
- Experience of delivering user insight and/or running customer/consumer panels and/or working with supporter panels.
- Ability to design and develop research programmes and have highly developed analytical skills.
- Highly developed ability to work collaboratively with other teams across the organisation.
- Exceptional written and oral influencing skills, including the judicious use of data and the compelling presentation of insights, through engaging reports, infographics, and dashboards.
- Relevant qualification in an analytical discipline such as social sciences, economics or evidence of significant relevant professional experience.
- Experience managing research projects or commissioning external consultants.
- Strong project management skills and the ability to balance multiple priorities.
- Line and/or team management experience.
We feel that experience of setting up and/or managing consumer, customer or supporter panels is relevant. However, please note that as a Foundation we do not fundraise and as such are not looking to develop a supporter panel.
Nice to haves
- Experience of disability inclusive research – this is essential to the role. However, we will ensure appropriate training for those who do not have these skills.
- Proficiency in qualitative and quantitative data analysis tools (e.g., MAXQDA, R) and data visualisation platforms (e.g., Power BI).
- Proven quantitative and qualitative research skills and familiarity with working with large datasets.
Reporting lines and relationships
Reports to: Head of Insight and Evaluation.
Key relationships: Heads and programme managers in Charitable Operations, Head of Communications team and relevant managers, Policy team colleagues and over time other teams across the organisation looking for (user) insight. Relationships with external agencies and suppliers.
Direct reports: Initially 1 direct report in the form of a Research Manager with plans for a further junior role to be added to the team in future years.
Extra Information
- The role is based In Harlow, Essex at Motability’s offices, easily commutable from London, 30 minutes from Liverpool Street station or 18 minutes from Tottenham Hale station. We offer a shuttle bus from the Harlow Town train station to the office.
- We offer flexible and blended working within this role. The Insight and Evaluation team ordinarily works a minimum of two days a week from the office.
We are building a future where all disabled people have the transport options to make the journeys they choose.

Department: Fundraising
Salary: £39,000 to £42,500
Hours: 35
Job Type: Full time
Contract Type: Permanent
RABI is the farmers charity. At the core of RABI’s mission is the commitment to address the individual needs of farming people across England, Wales and Northern Ireland through practical, financial and emotional support.
The charity’s expert mental health support builds emotional resilience to help farming people feel better equipped to tackle the many uncertainties and challenges they face today, whilst its grants empower farming people to become financially resilient.
RABI’s financial support includes targeted, emergency cost-of-living grant campaigns including its Return to School and Winter Fuel campaigns. The charity has provided around £1/4 billion of direct financial support to the farming community over the past 25 years.
ROLE OVERVIEW:
The Philanthropy and Partnerships Manager is responsible for leading and developing RABI’s philanthropy and partnerships donor base, focusing on building and nurturing relationships with major donors, trusts and foundations, corporate partners as well as legacy and in-memory supporters (larger funders).
This plays a pivotal role in shaping RABI’s fundraising strategy, identifying major funding opportunities and creating impactful engagement strategies to secure long-term financial support for the charity’s sustainability.
Relationship building is key to this position, communicating effectively with our donors by enhancing and strengthening relations through cultivation tactics and deepening relationships to ensure robust support from these influential stakeholders.
KEY RESPONSIBILITIES:
• Develop and implement a comprehensive Philanthropy and Partnerships (P&P) fundraising strategy to drive RABI’s fundraising activities and support long-term sustainability. This includes overseeing the cultivation and stewardship of major donors, trusts and foundations, corporate partners as well as legacy and in-memory supporters (larger funders).
• Report on income and expenditure targets, ensuring targets are met and assisting with budget setting.
• Cultivate, solicit and steward relationships with larger funders, ensuring strong and sustained engagement.
• Develop tailored proposals and partnership packages aligned with potential partners’ priorities and interests.
• Manage, identify and build relationships with key corporate funders, negotiate and manage agreements, ensuring clear communication of expected deliverables.
• Oversee and manage all trust and foundation opportunities, identifying potential funders whilst monitoring and reporting on deliverables and outcomes ensuring timely delivery of all requirements, ensuring compliance with regulations.
• Develop compelling, tailored proposals and partnership packages to align with the interests and priorities of potential partners, demonstrating impact.
• Plan and execute donor stewardship events and activities to enhance engagement and retention. Ensure that donor recognition and communications are carried out with precision, ensuring donors feel valued and informed.
• Manage, track and utilise CRM systems (e.g. Microsoft Dynamics) to maintain up-to-date donor data, track progress and provide concise and timely reports on fundraising activities and income and expenditure reports. Analyse donor trends and engagement metrics to optimise fundraising strategies.
• Ensure all fundraising activities comply with legal and regulatory requirements, including GDPR the CIOF Code of Fundraising Practice and RABI’s internal policies. Make certain the charity’s best practices are upheld in all donor interactions and fundraising activities.
• Responsibility for line management, providing guidance, support and performance feedback to ensure the development and success of team members.
• Work closely with cross-functional teams, including fundraising, communications, service delivery, business development and external affairs to identify project funding opportunities, share donor insights and collaborate and support the development of other fundraising initiatives.
• Take part and contribute to team meetings.
• Actively participate in the staff appraisal scheme and be committed to training and development in line with RABI’s aims and objectives.
PERSON SPECIFICATION:
Essential
• Demonstrable experience in a senior fundraising role, with a proven track record in securing major funds from larger funders.
• Exceptional major donor management skills, with experience in donor stewardship, partnership development and engagement strategies that build long-term relationships.
• Extensive knowledge and understanding of targeting, segmentation and response analysis.
• Persuasive written and verbal communication skills, including the ability to develop compelling applications, proposals and donor communications. Capable of tailoring messaging for different audiences and ensuring clarity, consistency and emotional impact.
• Experience of managing a fundraising team and assisting with recruitment and team development.
• Excellent interpersonal skills with the ability to build rapport and manage relationships at all levels, both internally and externally.
• A strategic outlook with the ability to identify fundraising opportunities and take the initiative to drive growth.
• Proficiency in Microsoft Office (Excel, Word, PowerPoint) and CRM systems (preferably Microsoft Dynamics). Familiarity with fundraising platforms and donor management systems.
• Ability to manage time effectively, prioritise workload and meet deadlines. A creative and proactive approach to work, capable of juggling multiple tasks while maintaining attention to detail.
• Thorough understanding of data protection, fundraising regulations and compliance practices, ensuring that all fundraising activities adhere to legal and best practice standards.
• Self-motivated and confident in working, both independently and in teams.
• Empathy with the goals and objectives of RABI.
Desirable
• A full UK driving license.
• Knowledge or interest in the agricultural sector.
BENEFITS:
• Enrolment to Nest on commencement of employment and the opportunity to join RABI’s group pension scheme with Standard Life where RABI make contributions equivalent to 10% of your basic salary, provided you make a personal contribution of 5%.
• Life assurance from day one.
• Access to our Employee Assistance Programme.
This role profile is not exhaustive and is subject to review in conjunction with the post holder according to future developments at RABI. Full training and support will be provided for the right candidate.
Early applications are encouraged for this position as shortlisting and interviews will take place on a rolling basis. We reserve the right to close this advertisement early if we receive a suitable application prior to the deadline.
RABI is proud to be an equal opportunity employer and aims to ensure that all employment practices secure equality of opportunity and that no prospective or current employee receives less than favourable treatment at RABI as a result of their sex, sexual orientation, age, race, religion, belief, ethnic origin, disability, marital, or for any other reason which cannot be shown to be justifiable. Our recruitment process strives to ensure that individuals are selected only based on their relevant skills, experience, qualifications and abilities.
REF-221198
Position: Senior Philanthropy Officer
Type: Full-time (35 hours a week), permanent
Location: Office-based in London with flexibility to work remotely
Salary: £33,044* per annum plus excellent benefits
Salary Band and Job Family: Band 2, Charity
*You will start at our entry point salary of £33,044 per annum, increasing to £35,109 after 6 months service and satisfactory performance and to £37,174 after a further 6 months.
About us
We make sure people living with MS are at the centre of everything we do. And it’s this commitment that unites us across the UK.
Our strategy is based on what people affected by MS have told us is important to them. It gives us a clear and determined focus.
Our work is based on the hopes and aspirations of our MS community. Together we campaign at all levels, fund ground-breaking research and provide award winning support and information.
Our people are our greatest asset and the key to our success. We offer a vibrant, progressive working environment where you'll be able to make a difference.
About this job
The Philanthropy team is part of the Philanthropy and Partnerships department, whose primary goal is to engage high value supporters and fundraise for the Stop MS Appeal.
As Philanthropy Officer, you will work closely with the Philanthropy manager, raising income for the MS Society from philanthropy fundraising activities as per the agreed objectives and targets.
You will identify, engage and steward philanthropy prospects through events and other appropriate fundraising activities, generating income to achieve ambitious targets and delivering a first class supporter experience.
You will ensure the provision of excellent individual care to ensure long term commitment, contributing to the overall implementation of our Philanthropy team’s objectives.
Closing date for applications: 9:00 am Friday 23rd May 2025
Interested?
PLEASE PRESS THE 'HOW TO APPLY' BUTTON FOR MORE INFORMATION.
Equal Opportunities
We particularly welcome applications from people with disabilities and or from ethnic minority backgrounds.
We’d be grateful if you downloaded and completed the equality and diversity monitoring form and submit it with your application.
Disability Confident Employer
We’re a Disability Confident Employer and we’re committed to promoting equality and diversity.
You can ask for reasonable adjustments as part of both our recruitment and new starter on-boarding processes.
If you need any help or adjustments to apply for this role, please contact us. You can also ask for the application materials to be sent to you in a different format. Such as for them to be sent to you by email or in a larger word format.
More about our employee benefits:
We have a wide range of employee benefits including (but not limited to):
Encouraging work life balance
- 38 days paid annual leave (including bank holidays), pro-rata for part-time
- More annual leave entitlement, based on length of employment
- Smart working options (with the opportunity to work remotely and find a smart working pattern that suits both you and us)
- Flexible working options
Caring for you and your family
- Generous sick pay entitlement
- More sick pay entitlement, based on length of employment
- Opportunity to buy and sell annual leave in each calendar year
- Free access to a GP virtually 24 hours a day/7 days a week allowing you unlimited advice, reassurance and where appropriate diagnosis
- Enhanced leave for new parents
- Free access to a confidential 24 hours a day/7 days a week helpline service for both you and your family with a specialist range of support and information
- Special leave options (such as up to 5 days paid leave for domestic or personal emergencies a year)
- 10 days paid disability leave a year, pro-rata for part-time
- 10 days paid carers’ leave a year, pro-rata for part-time
- Cycle to work scheme
- Death in service scheme
- New family-friendly benefits, including paid leave:
- In the event of miscarriage or still birth
- To support fertility treatments
- For antenatal appointments for both parents
Thinking about your finances
- Enhanced salary sacrifice pension scheme
- Discounted season ticket loan and interest-free emergency loans
- Give as you earn to support other charities of your choice before tax
- New employee portal including lifestyle savings vouchers and personal wellbeing
Enriching your life at work
- Personalised development plans with a wide range of training courses and opportunities to source additional training options with your line manager
- Yearly internal apprenticeship opportunities
- New, modern offices that embrace working together both in-person and remotely
- Various opportunities to influence how we internally operate (including surveys, and focus and committee groups)
- Active and supportive internal employee networking groups for collaboration and peer support
- 2 days paid leave a year for volunteering for MS Society activities during normal working hours (such as fundraising events, or campaigning in the local community)
- 2 days paid leave a year for volunteering with other charities during normal
Safeguarding
We’re committed to safeguarding and promoting the welfare of everyone who uses our services and we come into contact with.
This is regardless of Gender, Race, Disability, Sexual orientation, Religion or belief, Pregnancy, Gender reassignment.
We recognise our particular responsibility to make sure vulnerable adults and children are protected.
We have measures in place to protect everyone we come into contact with from abuse and maltreatment of all kinds.
Your right to work in the UK
You must have the right to work in the UK to work in paid employment with us. You’ll need to share documents showing you’re eligible to work in the UK if we offer you employment.
You can find the UK visas and permits granting you the right to work in the UK on the UK Government website. We currently don’t have a Sponsor Licence agreement with the Home Office and aren’t able to support you with your visa applications.
No agencies please.
To fund world-leading research, share the latest information and campaign for everyone's rights. Together we are a community. Together we can stop MS
IT and Data Manager
Remote
£56,000 - £61,000 per annum, depending on experience
Full Time, Permanent
Hours: 37.5 hours/ week
Closing Date – 19th May 2025
1st Interview – 29th May 2025 (Remote)
Stakeholder Interview – 2nd- 4th June 2025 (Remote)
2nd interview – 5th June 2025 (location to be confirmed)
The purpose of the role is to lead an outstanding IT service across the Trust and cultivate a high performing team that supports all staff, people we support and other stakeholders.
Reporting to the Resource Director, the role will be key in supporting the digital transformation agenda, providing IT and data expertise that will enable higher quality of life for adults with learning disabilities and maximise efficiencies within the services that we provide.
Main Responsibilities
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Developing the IT strategy in alignment with the Trust wide strategic goals and evolving digital transformation priorities;
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Oversee the Trust’s approach to Cyber security, ensuring compliance with relevant legislation and best practice. Being the subject matter expert for the organisation.
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Oversee the Trust’s data and privacy framework, ensuring compliance with GDPR and other data protection laws and training and educating staff as required on data protection measures;
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Lead, mentor and develop the IT team of four, fostering a culture of collaboration, innovation and continuous improvement;
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Prepare and manage the IT department budget, optimising resource allocation to achieve maximum value and efficiency and ensuring the team is equipped with the necessary skills and resources;
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Oversee the development, implementation and maintenance of the Trust’s IT systems;
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Providing IT expertise and advice for the software owners across the Charity including supporting the development of management reporting using Power BI;
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Support the development of an environment of digital innovation and best practice, ensuring the use of technologies for the benefit of the diversity of the people we support;
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Support any technology implementation plans ensuring all technology solutions are project managed effectively. To supports team members to ensure they identify risks, contingency plans and engage with stakeholders for effective collaboration;
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To lead on procurement and contract negotiations with vendors of IT systems and software providers, ensuring ITTs and contract awards are in line with the Trust policies and value for money is achieved;
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Producing regular reports on KPIs for the IT team and reporting reasons for variances against target
What you’ll bring to the role:
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Recognised Degree in Business IT or Computer Science related discipline or equivalent combination of education, training, and experience
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Proven track record in a senior management digital transformation position.
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6+ years’ digitalisation experience.
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5+ years Project Management experience.
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Excellent working knowledge of Power BI
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Proven track record on delivering complex projects.
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Experience of having designed, implemented, and evaluated organisational transformation digital solutions and has delivered change that added value to the organisation.
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Highly effective change agent who engages with senior stakeholders to deliver the digital program to the organisation.
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Benchmarking skills and identifies best practice and knowledge of the digital landscape of organisations.
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High degree of budget management experience associated with digital technology design and its adaptation.
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Has strong relationships with approved vendors and with software suppliers of digital services to ensure effective delivery of digital technologies/systems.
Location & Travel
Remote based - Home
Home-based with regular travel to visit Communities in Hertfordshire, Gloucestershire, Yorkshire, and Worcestershire. Occasional overnight stays will be required. Ideally you will be located within travel corridors of Midlands to London or Manchester to York.
Excited? Read our pack, look at our strategy and know that you would be joining an amazing Trust, a brilliant team and that you would have the ability to make a real difference.
Your application should include your CV and a supporting statement of no less than one page detailing why you would like to work for the Trust and how your skills and experience meet the job description and person specification (see attached Job pack).
The Diocese of Chester is seeking to recruit a Property Officer to assist and support the Property Manager in providing efficient and effective management of the Diocese's property portfolio.
The successful candidate will be an excellent administrator, with working knowledge of spreadsheets. They will be able to deal with people sensitively and tactfully. Sympathy with the ethos of the church of England is essential.
The role will be based in Church House at Daresbury Park, Warrington, with some hybrid working available
The job description, person specification and application form can be downloaded from the Diocesan website - Please see website address in the attached documents or via the apply/redirect to recruiter button.
Closing date: Tuesday 6th May 2025
Interviews: Friday 23rd May 2025
The client requests no contact from agencies or media sales.
Location: Welsh House- Pen Y Bryn
Department: Operations
Salary: £40,000.00 to £42,000.00pa
Hours: 37.5 per week
Job Type: Full time
Contract Type: Permanent
e are looking for a dynamic and experienced Operations Manager to oversee the day-to-day management of services, compliance, and staff leadership in a remote setting. This role requires a strong leader who can balance professionalism with charisma, effectively engaging with stakeholders and building new relationships to drive growth and success. The ideal candidate will have a proven track record in operations management, excellent communication skills, and the ability to manage both strategic planning and operational delivery. Flexibility is essential, as the role may require working weekends, evenings, and school holidays. If you are a motivated individual who thrives in a hands-on, fast-paced environment and is committed to creating a safe and compliant setting for all, we would love to hear from you.
Job Purpose
The Operations Manager is responsible for the effective day-to-day management of services, compliance, staff leadership, site maintenance, and stakeholder engagement. This role ensures service continuity, safeguarding compliance, financial oversight, and infrastructure management, particularly in a remote location that requires strong on-the-ground leadership.
The ideal candidate will balance professionalism with charisma, fostering a positive and collaborative team environment. They will also play a key role in securing new relationships and engaging with a diverse range of stakeholders, using strategic communication and interpersonal skills to build and sustain long-term partnerships.
Flexibility is required, as the role may involve working weekends, evenings, and school holidays. The Operations Manager will be hands-on in both strategic planning and operational delivery, ensuring that staff, children, and external stakeholders are fully supported in a safe, compliant, and well-run environment.
Key Responsibilities
Service Operations & Delivery
- Oversee weekly staff scheduling and rotas, ensuring adequate cover for respite and SEAL programmes.
- Confirm and manage SEAL bookings, supporting the daily delivery of the programme, liaising with schools and handling logistics.
- Conduct site inspections, ensuring all facilities, transport, and equipment meet safety standards.
- Ensure programme materials, food, and supplies are organised ahead of service delivery.
- Coordinate transport and minibus safety checks, ensuring compliance with regulations.
Safeguarding & Risk Management
- Act as the Designated Safeguarding Lead, ensuring all policies and procedures are followed.
- Review weekly safeguarding reports, updating risk assessments and actioning any concerns.
- Oversee and log incident reports, ensuring concerns are escalated where necessary.
- Conduct daily health & safety checks, including fire safety and emergency response planning.
- Ensure swimming pool safety compliance, conducting water checks and regulatory reporting.
- Attend referral board meetings, discussing child placements and safeguarding needs.
Staff Leadership & Development
- Line manage all child-facing staff, including The Children's Services Coordinator and the Groundsman, ensuring effective service delivery.
- Deliver staff briefings, ensuring all team members understand their responsibilities.
- Monitor staff performance, identifying training needs and areas for development.
- Ensure all staff have completed safeguarding, first aid, and compliance training.
- Provide supervision and mentorship, ensuring staff are well-supported and engaged.
Site & Facilities Management
- Conduct weekly site inspections, identifying and actioning necessary maintenance.
- Oversee contractors and external service providers, ensuring all work is completed to standard.
- Ensure fire safety, security systems, and emergency protocols are fully operational.
- Manage waste disposal, hygiene standards, and overall site cleanliness.
- Ensure transport compliance, including minibus servicing, safety checks, and records.
Finance & Administration
- Work with the Database Manager to ensure new system updates and process changes are embedded within the operations team on-site.
- Review and approve weekly timesheets, ensuring accuracy for payroll processing.
- Oversee the administration of HR record management systems, ensuring staff records are accurate, up to date, and compliant with regulations.
- Attend monthly payroll meetings and complete monthly payroll administration, ensuring accuracy and compliance.
- Track operational expenditure and reconcile budgets, ensuring cost efficiency.
- Process invoices for site maintenance, supplies, and programme costs.
- Respond to emails and phone calls, handling stakeholder queries and urgent matters.
Stakeholder & External Engagement
- Actively market services to existing partners and establish new referring partners, ensuring continued growth and engagement.
- Liaise with schools, social workers, and local authorities, ensuring smooth referrals.
- Attend networking meetings, representing the organisation and strengthening partnerships.
- Ensure marketing materials are up to date and available, supporting engagement efforts.
- Maintain positive relationships with parents and carers, providing updates on services.
Strategic & Financial Planning
- Work with the Director of Operations and other managers to ensure continual service improvements, identifying areas for operational enhancements and efficiency gains.
- Attend monthly payroll meetings, ensuring budget alignment and financial oversight.
- Play a key role in the annual budget-setting process, ensuring alignment with service needs.
- Prepare for and support compliance inspections, ensuring policies and procedures are audit-ready.
- Attend monthly charity-wide meetings online and biannual in-person full charity meetings.
Person Specification
Essential Criteria
- Proven experience in stakeholder engagement and/or marketing, particularly in promoting services and developing referral partnerships.
- Extensive experience in operations management, preferably within a children’s services or social care setting.
- Strong safeguarding knowledge, with experience as a Designated Safeguarding Lead or similar role.
- Experience managing staff, including training, supervision, and performance management.
- Proven experience in budget management and financial oversight.
- Knowledge of health & safety regulations, including fire safety and site risk assessments.
- Ability to work autonomously, making on-site decisions in a remote location.
- Excellent organisational and problem-solving skills, with the ability to prioritise competing demands.
- Excellent communication skills, with the ability to liaise confidently with stakeholders at all levels.
- Competency in IT systems, including financial tracking, compliance reporting, and scheduling tools.
Desirable Criteria
- Leadership and management qualification (Level 5 or equivalent).
- Experience managing a residential or respite setting.
- First Aid at Work qualification.
- Minibus driver certification (or willingness to obtain).
- Understanding of GDPR compliance in a childcare setting.
Additional Information
This role requires flexibility, including some weekend and evening working as required. - The post-holder must pass an enhanced DBS check prior to employment. - Due to the remote location, the ability to travel independently is required.
REF-220980
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Ambitious, professional, committed and friendly. That describes us. If it also describes you and you have a passion for corporate fundraising, then we’re keen to hear from you.
We have 600 volunteers supporting unrepresented litigants in the civil and family courts in England and Wales, helping over 50,000 times last year. At a time when legal support is increasingly limited, we have a vision that no one should have to go to court alone. To make this vision a reality we have a focused fundraising strategy to ensure the charity has the resources it needs and our corporate partnerships are key.
We’re looking for a Corporate Partnerships Manager (Maternity Cover) to join our team, to steward existing partnerships and grow new connections, especially with those in the legal sector. As well as running our Guardians’ network, you’ll arrange key supporter events and develop bespoke partnerships.
It’s a busy role and you’ll be supported by an assistant and a close working fundraising team. You’ll also be able to build on the firm foundations we already have in place.
We’re open to applications from experienced corporate fundraisers, as well as corporate fundraisers ready to step up into managing the corporate income streams.
Interviews will be held on the 14th May 2025
The client requests no contact from agencies or media sales.
Start date: Mid-August 2025 (subject to Enhanced DBS Check and satisfactory references).
Salary: £36,411 - £38,261 per annum, pro rata.
Hours: 35 hours a week, with some flexibility possible.
Contract: This is a 9 month maternity cover contract, with possibility of extension to 12 months
Place of work: To work flexibly at CARA premises across mid and north Essex, including Braintree, Chelmsford, Clacton, Colchester, Harwich and Dunmow, with some remote home working.
Holiday: 25 days per year pro-rata, plus additional closure days between Christmas and New Year.
To apply: Please complete the application form, which can be downloaded from our website, explaining how your skills and experience relate to the person specification.
Applications must specifically address each essential and desirable criteria, giving evidence from previous experience or qualifications.
Application deadline: 10am, Monday 2nd June 2025
Interviews: Monday 9th June 2025
Start date: Mid-August, subject to receipt of satisfactory references and enhanced DBS check.
Mandatory Training Dates: To be confirmed.
This post is restricted to women applicants under the Equality Act 2010, Schedule 9, Part 1.
Job Description
The role of CARA’s Child and Young Person’s Practice Manager is to lead CARA’s teams of Young Person’s Practitioners and Child and Family Practitioners and manage the provision of specialist sexual violence counselling for young people, play therapy and support for parents and carers. The post holder may hold a small caseload of clients and undertake some assessments, but the main emphasis of this role will be on the management, support and coordination of the team.
This is a varied and interesting role, giving the post holder opportunity to lead a talented and committed team of practitioners. As well as overseeing day-to-day operations of the team, the post holder will be part of CARA’s management team and will have the opportunity to play a key role in CARA’s wider development, working closely with the CEO and Deputy CEO. The post holder will work with our sister centres, SERICC and SOS Rape Crisis to gain an understanding of Child and Young Person’s services across Essex and coordinate these as appropriate.
Main Responsibilities
Leadership and Management
• To manage all operational aspects of CARA’s Child and Young Person’s Practice, including overseeing the delivery of our specialist young person’s counselling service, play therapy and support for parents and carers. This may also include managing any new Child and Young Person’s Practice projects that CARA develops.
• To work in accordance with CARA’s policies and procedures and embed a feminist approach in CARA activities.
• To co-ordinate, review and develop effective processes within the Child and Young Person’s Practice, working closely with the Deputy CEO, the Young Person’s Practitioners and the Child and Family Practitioners.
• To line-manage a team of Young Person’s and Child and Family Practitioners, providing day-to-day support, monitoring performance and identifying training and development needs. This will include keeping up to date notes of line management meetings and conducting and recording annual staff appraisals.
• Work with our Adult Practice Manager to oversee the work of a wider team of sessional counsellors, including supporting Practitioners in line managing sessional and volunteer counsellors and identifying training needs. This will include helping to co-ordinate a monthly sessional and volunteer counsellor meeting.
• To support practitioners and sessional counsellors in maintaining up-to-date client records and ensure that gaps in data are proactively addressed, as required.
• To work with CARA’s Deputy CEO to recruit and train new staff and sessional and volunteer counsellors, as required.
• To lead regular Young Person’s Practice and Child and Family Practice meetings, producing notes to share with team members and with senior management.
• To maintain an overview of waiting lists, working closely with practitioners and with the Deputy CEO and CEO to ensure that staff and resources are deployed effectively.
• To keep up to date with relevant legislation, policy and practice issues, including BACP and child safeguarding guidance and ensure the practitioners are aware of changes.
• To liaise with CARA’s other teams and more widely with Synergy Essex teams, resolving problems and ensuring good communication and mutual understanding of respective roles and ways of operating.
• To liaise with external agencies, including children’s mental health and social care, ensuring CARA is represented at meetings as required and developing effective relationships to ensure our services co-ordinate with statutory and voluntary services.
• To be part of the CARA management team and attend regular management team meetings, contributing to CARA’s ongoing development.
Counselling and client support
• To oversee client work within the teams, working closely with all team members to resolve client issues and ensure high quality service provision.
• To undertake client assessments and make appropriate arrangements for support.
• To provide specialist counselling for young people and/or play therapy for children and support for their parents, holding a small caseload of clients.
• To keep client records up to date.
• To work flexibly at CARA centres across mid and north Essex, providing face-to-face and remote sessions, as required.
General
• To work flexible hours, including some evening work and occasional weekends.
• To participate in CARA team meetings, supervision, training and development.
• To provide specialist advice to other workers and agencies, including participation in delivery of training sessions.
• To raise awareness of sexual violence and its impact in the community and within other agencies.
• To keep appropriate records in accordance with CARA policies and procedures.
• To adhere in full to all CARA’s organisational policies and procedures, including safeguarding procedures.
• To be administratively self-servicing.
• To report to the Deputy CEO, CEO and Trustees as required, including the production of regular written reports and verbal reports.
• To undertake any other related activities as required by the Deputy CEO, CEO or the Chair of the Board of Trustees.
About CARA
CARA (Centre for Action on Rape and Abuse) works with victims and survivors of sexual violence and child sexual abuse, providing independent, specialist support and promoting and representing their rights and needs.
CARA is a registered charity working with adults of all genders, young people and children from across mid and north Essex. We have a head office in Colchester and outreach premises in Braintree, Chelmsford, Clacton-on-Sea, Great Dunmow and Harwich. We also provide remote services.
CARA seeks to be an inclusive organisation that actively encourages, supports and values diversity amongst both our service-users and our workers. We wish to create a culture in which discrimination, in all its forms, is recognised and addressed.
You can read more about CARA’s commitment to diversity and inclusion here. We encourage and welcome applications from candidates from diverse backgrounds.
About Synergy East
CARA is part of Synergy East and we work closely with South Essex-based SERICC and Southend-on-Sea Rape Crisis (SOS Rape Crisis) to deliver the contract for the Office for the Police, Fire and Crime Commissioner for Essex for services for victims and survivors of sexual violence and child sexual abuse across Essex.
The client requests no contact from agencies or media sales.