General manager volunteer volunteer roles in Wigan, greater manchester
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Are you passionate about spirituality, creativity, and making a positive difference through the arts? The Spiritual Arts Foundation (SAF) is looking for a General Manager to help us coordinate, organise, and inspire our growing community of artists and volunteers.
The Spiritual Arts Foundation is the UK’s first arts organisation dedicated to exploring and promoting spirituality in the arts. Founded by musician and composer Clifford White, SAF now represents over 200 creative members — including artists, writers, filmmakers, performers, and musicians — each contributing their own unique perspective on spiritual creativity. Our website hosts hundreds of in-depth member articles, interviews, and features exploring the intersection between art, consciousness, and the human spirit.
We also run the Spiritual Creatives Meetup group, with more than 2,400 members, hosting events, talks, and creative gatherings both online and in person. Alongside this, we are developing exciting new projects including Spirit Songs, our upcoming record label, as well as plans for festivals, workshops, and exhibitions that celebrate and inspire spiritual creativity.
The General Manager will work closely with the Founder to turn ideas into action. This is a communications-focused, hands-on role that involves supporting volunteer teams, managing projects, coordinating events, and ensuring everything runs smoothly. You’ll help oversee multiple initiatives — from fundraising and planning new creative ventures to maintaining communication between teams and keeping projects on track.
Key areas of involvement include:
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Coordinating volunteers and team communication
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Helping to plan and schedule events, particularly for our Spiritual Creatives community
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Supporting the launch of Spirit Songs, our new record label
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Assisting with fundraising and partnership development
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Maintaining our online presence (WordPress and social media)
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Supporting creative planning and strategy alongside the Founder
This is an unpaid volunteer role, but if we are successful in raising funding, it has the potential to become a paid position for the right person.
This role would suit someone who is organised, practical, calm, and creative, with an interest in spirituality, arts, and community development. Experience in any of the following areas would be helpful — arts management, events, marketing, communications, or project coordination — but we are open to all backgrounds if you’re passionate and willing to learn.
You’ll be part of a welcoming, imaginative, and purpose-driven community, helping to shape the next chapter of the Spiritual Arts Foundation’s journey. The role is flexible, remote, and collaborative, allowing you to contribute in ways that suit your skills and availability.
If you’re inspired by the idea of bringing people together to explore spirituality through art — and want to help an innovative organisation grow and flourish — we’d love to hear from you.
The Spiritual Arts Foundation is a unique UK arts organisation dedicated to promoting the spiritual exploration of artistic expression.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
The Africa Health Organisation (AHO) seeks to engage in bidding and tendering to deliver health and social care services effectively. Our goal is to ensure sustainability and positively impact the lives of more people. We want assistance in developing an ambitious strategy.
What will you be doing?
We are excited to announce an incredible opportunity for a talented Bid Manager to join our passionate team at the Africa Health Organisation (AHO)! Since 1999, we've been dedicated to delivering health and social care to millions across Africa and the Diaspora, and now we're ready to further elevate our impact.
This year, we're embarking on a mission to broaden our funding strategy by incorporating bid and tender opportunities. Our goal is to engage with governments in Africa and the UK, the public sector, and the public, providing essential, practical, and emotional support to those facing chronic conditions. We need a visionary like you to help us achieve our goals.
We're seeking a dynamic, experienced Bid Manager to develop and execute a winning strategy to secure the necessary financial backing. There are numerous exciting possibilities ahead, including central government tenders, local and statutory opportunities. We're eager to explore them all.
In this pivotal role, you'll plan and execute our bids and tender writing efforts, ensuring that our bid proposals not only shine but also come to life in meaningful ways. If you're a bid writer who thrives on creativity and collaboration, we want to hear from you! Additionally, you'll have the opportunity to inspire and mentor volunteers within our bid and tender team, making a positive impact together. Join us on this exciting journey!
Key Duties and Responsibilities
The Role Description:
Bid Management: Lead and manage the entire bid and tender process, ensuring submissions meet deadlines and align with client requirements across the UK & Ireland.
Proposal Development: Collaborate with internal stakeholders to develop tailored, high-quality, and persuasive proposals that align with our value proposition.
Stakeholder Engagement: Work closely with sales, operations, legal, and clinical teams to gather critical input and ensure accurate, compliant, and compelling submissions.
Market Analysis: Stay informed on market trends, tender opportunities, and competitor activity to identify and secure strategic opportunities.
Compliance: Ensure all submissions adhere to company standards, client specifications, and relevant regulatory requirements.
Process Improvement: Continuously refine bid processes, content libraries, templates, and tools to enhance efficiency and effectiveness.
Post-Submission Activities: Manage debrief processes and gather feedback to inform future submissions.
Key Duties and Responsibilities:
- Lead AHO bids: Manage the whole bid process with a hands-on approach.
- Create strong responses: Tailor solutions that clearly show our value.
- Support growth: Work with Business Development and Marketing to boost propositions.
- Drive best practice: Lead bid qualification, governance, and reviews.
- User-focused: Understand needs and clearly present our solutions.
- Know the landscape: Medical, research industries, and opportunities.
- Know our strengths: Stay sharp on our services and competitors.
- Seal the deal: Coordinate smooth contract closures.
- Stay tidy: Keep the bid library updated and accessible.
- Keep comms clear: Align stakeholders throughout the process.
- Stay compliant: Follow governance and secure approvals.
- Push for quality: Lead reviews to ensure high-standard submissions.
- Maintain the opportunity pipeline: utilising CRM and creating reports for management.
- Taking the lead on other business development activities, such as award submissions, whitepapers, and sales collateral.
- Supporting every stage of the sales funnel: by working closely with marketing, sales, implementation, and operations teams.
What are we looking for?
Person Specification: What You'll Bring:
- At least two years of proven experience in bid and tender management, preferably within the healthcare (NHS & private), medical, or technology sectors.
- End-to-end bid management experience: A minimum of 4 years' experience leading the whole bid process.
- Preferred qualifications include a degree in Business, Communication, Marketing, Creative Writing, English or equivalent.
- APMP Certification is also desirable.
- Sector versatility: Experience with both public- and private-sector bids in the medical, biotech, biomed, health, and social sectors is preferred.
- Industry knowledge: Understanding of contact centres and/or customer experience is essential.
- Commercial acumen: Strong business sense, negotiation skills, and a hands-on approach.
- Resilience under pressure: Able to thrive in a fast-paced environment and meet tight deadlines.
- Detail orientation: High attention to detail to ensure quality and accuracy.
- Growth mindset: Self-motivated, proactive, and focused on continuous improvement.
- Strong communicator: Confident and articulate, with the ability to build trusted relationships across stakeholders.
- Time management: Skilled at prioritising tasks and managing competing deadlines.
What difference will you make?
In this exciting role, you will lead the strategic process for winning new business through competitive bids, tenders, and proposals, ultimately elevating AHO's success. Your specialised knowledge will enhance our win rates and maximise revenue by bringing clarity, quality, and coordination to what can be a complex and high-stakes journey. impact
Your primary mission is to boost AHO's tender win rates and strengthen our strategic advantage. By diligently overseeing each step of the bidding process—from initial evaluation to final submission—you will significantly improve the quality and persuasion of our proposals, directly increasing our chances of securing valuable contracts.
You'll provide key insights to help AHO target the most promising opportunities by implementing a thoughtful "bid/no-bid" process. This approach will ensure we focus only on lucrative and winnable contracts that closely align with our strategic goals, ultimately saving time and resources and allowing us to prioritise high-potential projects.
In this role, you will orchestrate a well-coordinated process that drives operational efficiency. As the central point of contact, you will gather input from diverse internal teams—sales, finance, legal, and technical—ensuring everyone collaborates smoothly to meet critical deadlines.
As a leader, you'll elevate the quality of our bid content. By overseeing the creation of compelling, polished materials, you'll ensure our final submissions are professional, cohesive, and error-free. You will utilise a centralised content library containing valuable resources, such as case studies and CVs, to streamline efforts and enhance our proposals.
You will keep projects on track by developing detailed project plans and timelines, ensuring all tasks are completed on time—especially critical in the fast-paced environment of tender submissions. Your effective management will ease colleagues' workloads, allowing the entire team to shine.
To foster long-term business growth, you'll create a wealth of knowledge around our tenders and bids. By conducting insightful post-submission debriefs and analysing feedback, you will capture invaluable lessons from both successes and setbacks. This ongoing improvement process will enhance our bidding capabilities for future opportunities.
You also have the opportunity to enhance AHO's brand reputation by submitting well-organised, accurate, and compliant bids. By doing so, you'll showcase our professionalism and reliability to clients, building trust and solidifying our credible standing in the market.
Strategic alignment is vital for sustaining consistent, stable business growth. Together, we can make a remarkable impact on development.
Applicants must submit a CV and a cover letter explaining how they meet the role description and the person specification.
Interviews will be arranged and conducted via Microsoft Teams.
Interview dates are agreed with the applicant.
To promote equity in health, to combat disease, and to improve the quality of, and lengthen, the lives of the people in Africa and the Diaspora.



The client requests no contact from agencies or media sales.
We’re looking for a motivated, creative and highly organised I Am Proud Stage Manager to supervise the I Am Proud sub-team and lead the delivery of our event’s panel stage, programming entertainment that represents and celebrates the bi+ community.
Ideal time commitment: approx. 5-10 hours per month; flexible. This is likely to increase on the approach to an event.
Location: remote/ home based, in-person attendance at events is desirable.
Supported/ supervised by: the Head of Events, also working closely with volunteers in the I Am Proud Stage sub-team and Events team.
Bi Pride UK’s mission is to create spaces where people who experience attraction beyond gender can be freely visible and celebrate themselves and their identities. It’s not enough to be ‘welcome’ at Pride. We make up a very large proportion of the queer community – the 2021 Census actually shows we’re half of the community – and we deserve to be visible and celebrated in our own right.
There are many ways to make this happen, and we work in many ways to bring this change about:
- Outreach work with other Prides, LGBTQ+ organisations and bi organisations – our consultation work with local Prides, the UK Pride Organisers Network and local and national LGBTQ+ organisations works in a tailored way to make sure that bi inclusion is a top priority and is being done well
- Organising a high-profile annual Bi Pride event – from September 2019, Bi Pride UK made history with the largest ever gathering of bi people recorded. A performance stage, a panel stage, stall village, street food, and over 1,300 attendees. After going virtual with the BiFi Festival for 2020 due to Covid-19 and running a virtual Pride event in 2021, we came back in person in 2022 with a hybrid event, and have been running the event in this format ever since
- Building a strong online and virtual community – just as important as the rest of our work is making sure that people hear about it! People need to know what resources and spaces exist for them, and how they can connect with other people like them
The role:
The Events team at Bi Pride UK is one of the core operational teams within the charity. The team handles programming, production and execution of our events, including our annual flagship Bi Pride event, which holds the record for the largest Bi Pride event in the world. The I Am Proud Stage Manager will take operational responsibility for the I Am Proud Stage within Bi Pride UK’s events; a panel-based stage which spotlights intersectional discussions, interviews and activism, dedicated to the bi+ experience.
The I Am Proud Stage Manager will lead on the planning and delivery of the I Am Proud Stage programming at Bi Pride UK’s events, and will be supported by a small team of I Am Proud Stage Assistant Managers. The I Am Proud Stage Manager will also supervise the I Am Proud Stage sub-team, as well as the I Am Proud Stage’s “on-the-day” event volunteers. The holder of this role will work to provide a programme of live entertainment that represents and celebrates bi+ people, their voices and their experiences.
Key tasks of this role will include:
- Working closely with the Head of Events and Events Trustee, as well as volunteers across the charity, to deliver an I Am Proud Stage provision that meets the charity’s vision;
- Booking a diverse range of speakers and hosts, after contributing to assessments of each speaker’s application for suitability/ reputational risk against the aims and objectives of Bi Pride UK;
- Liaising with the venue, the venue’s technical team and speakers to arrange the logistics for the I Am Proud Stage delivery (including agreeing upon riders, stage layout and equipment, lighting and sound requirements and arrival/ panel times, etc.);
- Overseeing the completion of speaker contracts, receipt of invoices and other relevant documentation, including accurate record keeping and storage of such documents;
- Leading logistical aspects to ensure the smooth running of the I Am Proud Stage on the day of the event, including stage set up/ take down, time management/ scheduling, troubleshooting any issues arising on the I Am Proud Stage and liaising with other departments involved in the I Am Proud Stage delivery (e.g. lighting and sound technicians, streaming technicians, Artist Liaison volunteers, speakers, BSL interpreters, etc.);
- Supervising a small team of year-round volunteers (dedicated to the planning of the I Am Proud Stage programming) and a small team of “on-the-day” event volunteers (responsible for the smooth delivery of the I Am Proud Stage programming at the event);
- Maintaining positive relationships and facilitating effective communication with prospective speakers, confirmed speakers, volunteers, the venue, and any other relevant stakeholders;
- Working with the Access & Inclusion team and the Accessibility Consultant to implement their recommendations and ensure the I Am Proud Stage is fully accessible.
Our team volunteers remotely from anywhere in the UK, with some travel required occasionally (primarily for our flagship Pride event in London in August). All reasonable expenses incurred are reimbursed, including travel, lunch at away days and other all day events, and some childcare costs if required. The successful candidate will be invited to fortnightly Events team meetings on Wednesday evenings via conference call, in addition to I Am Proud Stage programming meetings which will be scheduled in line with the team’s best availability.
Volunteer specification:
- Interest and passion for tackling discrimination against and improving the visibility of people in the UK attracted to more than one gender;
- An understanding of the needs of people and communities in the UK attracted beyond gender;
- Commitment to the aims and objectives of Bi Pride UK;
- Experience of stage management;
- Understanding of organising event logistics (e.g. venue layout, timings, resources) and good awareness of relevant health and safety and risk management measures linked to stage-based performances;
- Ability to manage a team budget; financially planning so that a thought-provoking and high-quality programme of speakers can be booked, whilst remaining within the remit of the assigned budget;
- Some experience of overseeing a team, especially volunteers;
- Ability to handle documentation and accurate record keeping in a manner which adheres to confidentiality and GDPR requirements;
- Strong interpersonal skills and the ability to build effective working relationships with volunteers at all levels within the organisation, as well as with external contributors (for example, speakers);
- Excellent IT skills (for example, Google Workspace applications);
- Excellent written and oral communication skills;
- Meticulous attention to detail;
- Strong team player, with the ability to self-motivate when working remotely;
- Availability on Saturday 29th August 2026 to support delivery of Bi Pride’s flagship event in London.
The position is open to anyone over the age of 18. We welcome applicants from all backgrounds, especially minority groups such as applicants of colour, trans and non-binary applicants and disabled and/ or neurodivergent applicants. Bi Pride UK is aware of the barriers that can be faced in gaining traditional work experience, particularly for global majority, disabled and/ or neurodivergent and trans people. We will give weight to this and encourage people when applying to consider caring responsibilities, including parenthood, volunteering, and other non-paid experiences and responsibilities when making their application.
To apply, please submit a CV and cover letter by midnight on 29th December 2025.
The Volunteer Management team will contact you to confirm your application has been received, and will be in contact regarding next steps following the above deadline. Interviews will be arranged in line with both the interviewers' and candidate's best availability, and interview questions will be sent prior to interview. Feedback will be provided upon request.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Branch Trustee (Lancashire)
This is an exciting opportunity to be a hands-on trustee at branch level, helping to promote kindness and prevent animal cruelty, reach out to more supporters, and influence how we do things. With your support and expertise, we will achieve so much!
Overview of the Branch Trustee opportunity
We are looking for an enthusiastic and passionate person who could devote the time to volunteer with us as one of our Trustees. As a Trustee of the Branch, you will have the chance to influence how we care for and prevent cruelty to animals and drive the implementation of key initiatives. You will serve on the governing body of the charity and be instrumental in the running of the Branch and setting out both the short and long terms aims.
As a minimum, trustees are expected to attend a monthly committee meeting lasting some 2 to 3 hours. However, the commitment will vary as they will play an active role supporting branch activities.
About the RSPCA
Founded in 1824 we have been saving animals for almost 200 years and are proud to be the oldest welfare charity around. It has always been our vision to live in a world where all animals are respected and treated with compassion, so our volunteers and employees work tirelessly to ensure that all animals can live free from pain and suffering.
Through our numerous campaigns, we seek to raise standards of care, and awareness of issues, affecting animals today. We rely heavily on our volunteers who play a significant role in enabling us to carry out this important animal welfare work every day!
The RSPCA Preston and District Branch
The Preston and District Branch is one of the branches of RSPCA, but we are also a separately registered charity looking after animals in our local area. Much of the animal welfare work of RSPCA is carried out through local branches, which is run by volunteers who have the support of the National Society of RSPCA.
Primary responsibilities of the Branch Trustee
- Appreciate and support the aims and policies of the RSPCA.
- Work in conjunction with fellow trustees and branch officers and jointly act in making decisions for the best interest of the branch and the RSPCA.
- Work with national RSPCA staff to ensure that the branch meets all minimum animal welfare standards (MAWS).
- In conjunction with your fellow trustees and Branch Partnership Manager write, adopt, monitor, and review a development plan setting out the short and long term aims of your branch.
- Actively participate in branch committee meetings and to attend the branch annual general meeting and regional conference.
- Be aware of the outcome of regional board meetings and support local initiatives.
- Actively promote and advertise the society in an ongoing programme to recruit new branch trustees and volunteers and welcome new members.
- In conjunction with your fellow trustees, ensure the proper management and control of all activities and decisions relating to any premises held or staff employed by the branch if applicable.
What we are looking for in a volunteer:
We are looking for people from all social and cultural backgrounds, with experience and skills in any of the following areas:
- Marketing communication including social media, PR, website;
- Fundraising including corporate fundraising, trust fund and grant applications;
- Local community and supporter relationships;
- Hands-on experience in growing charities; and/or
- Are or have been part of the groups and communities we would like to attract.
- You are 18 years of age
Alongside the relevant experience, we are looking for someone who is committed to the RSPCA’s charitable objectives and shares our passion for animal welfare. You would be creative, innovative, bring a fresh perspective, and can put ideas into action.
What we can offer you as a volunteer Branch Trustee
- We will provide you with a comprehensive trustee training course which will provide you with everything you need to carry out the role.
- Ongoing support is also provided by local and national RSPCA staff in addition to any additional training provided by the relevant branch.
- The platform to utilise your skills and experience to oversee the charity and make decisions that have a direct impact on local animal welfare.
- The opportunity to gain new skills and develop existing ones, whilst making a real difference to the lives of animals.
- A way to expand your professional and personal network through working with like-minded people.
Practical considerations
- Please also note that to become a Trustee, you will need to be aged 18 or over and a member of our branch for three months before you are eligible to be elected.
- Trustees are elected for a 12-month term each year.
- Reasonable expenses will be reimbursed.
- Trustees must sign a Trustee Declaration of Willingness to Act to clarify that they are not disqualified from being a trustee and read the Charity Commission’s guidance for individuals on who cannot be a trustee or senior manager of a charity.
- References will also be required.
Join us in making a real difference to the lives of animals in need.
Our voluntary roles are subject to an informal interview and trial period. We will ask you to provide contact details for two referees, and dependent on the position, you may need to sign an agreement and undergo specific training before starting the role.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Volunteer Coordinator role
Work Location: In Person / Remote TBC
This role is voluntary and unpaid; however, expenses can be claimed as necessary.
Adoption Matters are looking to recruit for a Volunteer Co-Ordinator role. This is an exciting opportunity to join and support an innovative, ‘Outstanding’ children’s charity and which is one of the largest voluntary adoption agencies in the UK.
About us
Adoption Matters is a registered children’s charity and one of the largest voluntary adoption agencies in the UK. We recruit, train, support individuals and families as adopters, offer them ongoing support, and training for as long as they need it. We also provide support to birth families and adopted adults. We are the ONLY adoption service in the North West rated ‘Outstanding’ by Ofsted for the last five consecutive inspections. In 2024, the Adoption Matters family grew as we launched our not-for profit fostering agency Foster Care Matters.
About the role
Are you the right person for the role?
The Volunteer Coordinator undertakes a wide range of tasks, including:
· Dealing with queries from potential new volunteers who get in touch
· Being the first point of contact for our existing volunteers and answering general queries
· Championing volunteer engagement
· Initially, this role will support the initial contact of volunteers
· Fundraising support at the annual Garden Party picnic event
· Support at community events – fun runs, sponsor events
· Promotion of our charity lottery
· Possible involvement with arrangements of/attendance at large events, e.g. golf days, charity dinners
· Liaising with Volunteer Co-ordinator and Fundraising and Relationship Manager about events
· Sharing ideas about fundraising activities
Are you able to demonstrate the following abilities and knowledge?
· Excellent organisational skills and attention to detail.
· Good listening and communication skills.
· You need to be a great people person, friendly and approachable.
· Excellent telephone manner and written communication skills.
· An ability to work as part of a team.
· Creative and forward thinking.
· Computer literacy.
· Ability to use on own initiative and as part of a small team.
· Passion and enthusiasm.
This is a rewarding and enjoyable role. You will be working with the charities Fundraising and Relationship Manager. This role will also provide you with the opportunity to gain experience in doing volunteering work with people of all ages and to learn new skills, as well as develop existing ones.
What we offer in return
· Introduce you to how the organisation works and your role in it and to provide appropriate training and support for your agreed role
· Provide regular meetings with a staff contact so that you can tell us how you are getting on and get feedback from us.
· Respect your skills and experience and try to match them with the right role for you wherever possible.
· Do our best to meet your individual wishes.
· Reimburse you for agreed and reasonable expenses incurred in accordance with the expenses policy.
· Make necessary arrangements to ensure your health, safety and welfare.
· Offer equal opportunities to everyone who wants to volunteer.
· Provide access to trained members of staff to support, guide and advise you.
Equality, Diversity and Inclusion Statement
Our values are honesty, fairness, inclusivity, flexibility, ethically based, and celebrating difference. We encourage applications from all areas of the community. We believe that our organisation should reflect and represent the full richness of human diversity in terms of background, identity, ability and circumstance. As groups of people currently under- represented as Adoption Matters volunteers, we are particularly keen to receive your application if you are Black, Asian or minority ethnic, have a disability or have personal experience of the care system and/or adoption. We will be measuring our success in redressing this.
We are open to discussion of any adjustments or any flexible arrangements you may need to achieve your full potential at any stage of the process, and if you are successful in gaining a volunteer position with us, during volunteering. We promise the only thing we assess within your application is how you have demonstrated your suitability for the job, and nothing else.
What’s next? It’s easy! Follow the weblink to apply direct on the Adotion Matters website! We can’t wait to hear from you!
Adoption Matters is committed to safeguarding and promoting the welfare of children and young people therefore please note our recruitment procedure includes DBS checks and other relevant employment checks, including the right to work in the UK.
Please note that we only contact candidates selected for interview and we are unable to provide feedback on individual applications.
The client requests no contact from agencies or media sales.
AGILE PROJECT MANAGER
Remote Volunteer
ZAKKI is a social startup focusing on creating an inclusive community for the elderly and people with disabilities. Our mission is to facilitate alms and donations collection and distribution to help the elderly and people with disabilities who work in the informal sector to get better livelihood through micro-business management, giving them greater market exposure.
We are still redesigning ZAKKI fully function product. We are expecting to develop the ZAKKI fully function product in the upcoming years.
ZAKKI provides equal volunteering opportunity for everyone regardless of age, sex/gender, color, race, creed, nationality/origin, marital status, sexual orientation, political belief, or disability that does not prohibit essential performance job functions. All matters relating to volunteering are based upon one’s ability to perform the job, as well as one’s dedication to ZAKKI’s Mission and needs.
The AGILE PROJECT MANAGER will manage either the UIUX Designer team or Developer team. He/She will collaborate with the Team Lead of the respective team to manage and lead the project.
The ideal candidate will be responsible for planning, coordinating, and implementing projects within the decided-upon timeline, and scope. They will also effectively monitor and present project updates to relevant stakeholders, and project team members.
Responsibilities
• Set project timeline
• Monitor project deliverables and manage the project documentation in one place.
• Update relevant stakeholders and team members on the project progress
• Coach and support project team members with tasks you assign them
General Requirement:
- • Very effective interpersonal skills including mentoring, coaching, collaborating, and team building
- • Strong analytical, planning, and organizational skills with an ability to manage competing demands
- • In-depth knowledge and understanding of business needs with the ability to establish/maintain high level of customer trust and confidence
- • Solid understanding of and demonstrated experience in using appropriate tools:
- ⁃ Agile Project Management tools such as Jira, Asana or equivalent
- ⁃ Google Suite, all Office Tools
- • Excellent oral and written communications skills and experience interacting with both business and IT individuals at all levels including the executive level
- • Creative approach to problem-solving with the ability to focus on details while maintaining the “big picture” view
Specific Requirement:
Knowledge of one or more of these skills below is preferred;
- Knowledge on UI/UX Designing process
- Able to use versioning control system such as GIT, GitLab, Github.
- Proven ability to lead software development projects and ensure objectives, goals, and commitments are met
Interested applicant required to fill up this Google Form, based on the team he/she interested to be part of;
For part of DEVELOPER team
https://forms.gle/iY7xUbf63QpmdTXb8
select role AGILE PROJECT MANAGEMENT
For part of UIUX Designer team
https://forms.gle/p2pkFdK3ejHZkgE17
select role AGILE PROJECT MANAGEMENT
After the submission, you still able to edit your submitted response in case you need to update your supporting documents (i.e CV/Resume)
To become a socially-based technology platform with integrity, setting trends and assisting others in making the world a better place for everyone
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Volunteer Fundraiser
Work Location: In Person / Remote TBC
This role is voluntary and unpaid; however, expenses can be claimed as necessary.
Adoption Matters are looking to recruit for a Volunteer Fundraiser role. This is an exciting opportunity to join and support an innovative, ‘Outstanding’ children’s charity and which is one of the largest voluntary adoption agencies in the UK.
About us
Adoption Matters is a registered children’s charity and one of the largest voluntary adoption agencies in the UK. We recruit, train, support individuals and families as adopters, offer them ongoing support, and training for as long as they need it. We also provide support to birth families and adopted adults. We are the ONLY adoption service in the North West rated ‘Outstanding’ by Ofsted for the last five consecutive inspections. In 2024, the Adoption Matters family grew as we launched our not-for profit fostering agency Foster Care Matters.
About the role
Are you the right person for the role?
The Fundraising Volunteer will undertake a wide range of fundraising activities and events supporting collections throughout the year as and when mutually agreed, including:
· Fundraising support at the annual Garden Party picnic event
· Support at community events – fun runs, sponsor events
· Promotion of our charity lottery
· Possible involvement with arrangements of/attendance at large events, egg. golf days, charity dinners
· Liaising with Volunteer Co-ordinator and Fundraising and Relationship Manager about events
· Sharing ideas about fundraising activities
Are you able to demonstrate the following abilities and knowledge?
· Excellent organisational skills and attention to detail.
· Good listening and communication skills
· You need to be a great people person, friendly and approachable.
· Excellent telephone manner and written communication skills.
· An ability to work as part of a team.
· Creative and forward thinking.
· Computer literacy.
· Ability to use on own initiative and as part of a small team.
· Passion and enthusiasm
This is a rewarding and enjoyable role. You will be working with the charities appointed Volunteer Coordinator, and Fundraising and Relationship Manager. This role will also provide you with the opportunity to gain experience in doing volunteering work with people of all ages and to learn new skills, as well as develop existing ones.
What we offer in return
· Introduce you to how the organisation works and your role in it and to provide appropriate training and support for your agreed role
· Provide regular meetings with a staff contact so that you can tell us how you are getting on and get feedback from us.
· Respect your skills and experience and try to match them with the right role for you wherever possible.
· Do our best to meet your individual wishes.
· Reimburse you for agreed and reasonable expenses incurred in accordance with the expenses policy.
· Make necessary arrangements to ensure your health, safety and welfare.
· Offer equal opportunities to everyone who wants to volunteer.
· Provide access to trained members of staff to support, guide and advise you.
Equality, Diversity and Inclusion Statement
Our values are honesty, fairness, inclusivity, flexibility, ethically based, and celebrating difference. We encourage applications from all areas of the community. We believe that our organisation should reflect and represent the full richness of human diversity in terms of background, identity, ability and circumstance. As groups of people currently under- represented as Adoption Matters volunteers, we are particularly keen to receive your application if you are Black, Asian or minority ethnic, have a disability or have personal experience of the care system and/or adoption. We will be measuring our success in redressing this.
We are open to discussion of any adjustments or any flexible arrangements you may need to achieve your full potential at any stage of the process, and if you are successful in gaining a volunteer position with us, during volunteering. We promise the only thing we assess within your application is how you have demonstrated your suitability for the job, and nothing else.
What’s next? It’s easy! Follow the weblink to apply direct on the Adoption Matters website! We can’t wait to hear from you!
Adoption Matters is committed to safeguarding and promoting the welfare of children and young people therefore please note our recruitment procedure includes DBS checks and other relevant employment checks, including the right to work in the UK.
Please note that we only contact candidates selected for interview and we are unable to provide feedback on individual applications.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We’re looking for organised, reliable people to help keep our programmes running smoothly behind the scenes and on the ground.
As a Programme Support Volunteer, you’ll help with the coordination and delivery of our community projects and activities. You’ll assist with planning, preparation, data collection and general support across our programmes to ensure everything runs efficiently and participants have a positive experience.
This is a varied and rewarding role for anyone who enjoys helping things run well and being part of a supportive, community-focused team.
What You’ll Be Doing
- Supporting the planning and coordination of programme activities and events
- Helping prepare materials, resources and schedules before sessions
- Assisting with registration, attendance and record-keeping
- Collecting feedback and evaluation data to support monitoring and reporting
- Communicating with participants, volunteers and staff to share updates
- Providing general administrative and logistical support as needed
Skills and Qualities We’re Looking For
- Good organisational and communication skills
- Teamwork and reliability
- Basic computer skills (Microsoft Office or Google Workspace)
- Attention to detail and accuracy when handling information
- Flexible and adaptable approach to changing needs
- Respect for confidentiality and safeguarding principles
What You’ll Gain
- Experience supporting the delivery of community projects and events
- Opportunities to develop coordination, communication and admin skills
- Insight into how charities plan, monitor and evaluate programmes
- The satisfaction of helping projects run smoothly and effectively
About Us
We are a community-led charity tackling poverty at its root by empowering people and communities to overcome barriers and build sustainable futures.
Our programmes support children, young people, adults and families through education, employability, wellbeing and social inclusion activities that promote confidence, connection and opportunity.
Safeguarding and Inclusion
We are committed to safeguarding and promoting the welfare of children, young people and adults involved in our work.
Safeguarding training will be provided for all volunteers and a Disclosure and Barring Service (DBS) check may be required for this role.
We welcome volunteers from all backgrounds and will make reasonable adjustments to support participation wherever possible.
A catalyst for overcoming poverty at its root by empowering marginalised people and developing sustainable communities.



Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
About Care4Calais
Care4Calais is a volunteer-led charity delivering essential aid and support to people seeking asylum living in the UK and Northern France. We provide direct aid and advocate for a fair asylum system, including safe routes to claim asylum.
The UK Direct Aid team delivers essential support through practical services; such as running distributions, delivering English classes and casework-style support through drop-ins. The UK Direct Aid team also provides services to promote wellbeing such as trips and sports activities.
Volunteer Role Description
We are looking for empathetic and motivated people, who are committed to welcoming people seeking safety to join our volunteer teams across the UK. We have volunteer teams across the UK so there will be a local group you can join.
What you will receive:
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Comprehensive training to equip you in your role; including safeguarding training, Induction Training, Activities and Distribution Training and Boundaries and Resilience Training.
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Support from a wonderful team
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Opportunity to develop skills, including casework, networking, and interpersonal skills
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Greater understanding of the UK asylum system
As a volunteer, there is a range of activities you can choose to get involved in, depending on the area you volunteer. Some activities include:
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English classes/ conversation clubs
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Drop-ins - help with requests and signpost to support.
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Distributions - provide essential items like clothing, shoes, toiletries.
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Sports - activities like yoga, football etc. are a great way to improve wellbeing, and for people to connect with others.
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Trips - organise trips to places such as the park, cinema to help boost mood and give people time away from the hotel.
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Wellbeing activities - sessions like crafts and cooking are popular.
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Workshops - help with housing once someone receives Leave to Remain; familiarise people with life in the UK.
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Events - mark specific days or holidays to get people together and celebrate.
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Media/ Press/ Engagements - as a volunteer, you may be asked to share a story for our social media or help someone with lived experience to share.
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Remote working - support with tasks such as contacting Migrant Help, assisting individuals to register with GPS, researching local support, or general admin.
Care4Calais strongly encourages people with experience of the asylum system to apply, and recognises the specific value that lived experience brings to an organisation.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
About The Role
At WWT we shape unforgettable experiences. We are a warm, welcoming and genuine charity that protects and restores Wetlands. WWT Martin Mere has 600 acres of amazing wetland scenery which is home to such an assortment of wildlife.
We are looking for volunteers who can support our team in our Café and shop to ensure we offer excellent customer service to our visitors.
By providing excellent customer care in our shop, you will be encouraging our visitors to support the wider conservation work of WWT. The money that is taken in retail is instrumental to the conservation work that WWT can afford to carry out.
Volunteers are an essential part of the WWT team. You'll get a warm welcome, including information on training, equipment and anything else you need.
If you are interested in volunteering for WWT but don't wish to apply online, please email us, or give us a call and leave us a message with your name and number.
About You
Who are we looking for?
This role would suit you if:
- Have an enthusiastic and friendly manner
- Have an eye for detail and creativity
- Excellent verbal communication skills
- A confident attitude and / or experience in successful face-to-face contact with the public
- Commitment to excellent customer service
- Are happy using a computer/till
- Like working in a busy environment
- An interest in birding and optics equipment (if you’d like to get involved in promoting and selling our optics)
We are particularly looking for people to help on Mondays, Thursdays or Fridays.
About Us
We’re WWT, and we’re on a mission to restore the super-powered ecosystems we call wetlands. There’s never been a more important moment for our work, and we’ve got some phenomenal people on the case.
Whether they’re taking a new visitor under their wing, or conducting ground-breaking research further afield, our team are second to none. And there’s nothing we love more than watching them soar.
Whatever you do here, you’ll be helping to restore wetlands and unlock their power. So, the only question left is, what role will you play?
Why you'll love volunteering at WWT
- Feel good knowing you are helping to restore wetlands, and our world
- Be surrounded and inspired by like-minded wetland lovers
- Hear from the people who inject their energy, passion and expertise into wetlands and wildlife - talks, walks, webinars, tea and cake...
- Free entry to all our wetland centres, including your family
- Volunteer discount on shopping and memberships
- Access to webinars and practical information to help you manage daily life
We look forward to hearing from you!
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Job Title: Admin Assistant
Reports To: Department Manager
Location: Remote
Employment Type: Volunteer (12 hours/week for 6 months)
About the Project – “Solta o Jogo”
Solta o Jogo is a vibrant cultural competition and festival celebrating Brazilian heritage through Capoeira, music, dance, acrobatics, and a Brazilian arts & crafts fair. Hosted at Kingston University Townhouse, the event invites the community to participate in free performances, workshops, and exhibitions promoting cross-cultural understanding.
As part of this initiative, we are seeking a dedicated Admin Assistant to support the day-to-day coordination and administrative operations behind this exciting and community-driven programme.
Position Overview:
The Admin Assistant will play a vital role in supporting communication, event coordination, documentation, and volunteer tracking. This position is perfect for someone looking to gain hands-on experience in nonprofit administration, event logistics, and team coordination. The role offers flexibility, skill development opportunities, and the chance to make a meaningful impact within the community.
Key Responsibilities:
Event Coordination Support
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Schedule and manage logistics for project events, workshops, and community showcases.
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Track bookings, rehearsals, and venue use to ensure a smooth timeline.
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Support RSVP management and communication for performances and activities.
Data & Documentation Management
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Maintain and organise project records such as attendance sheets, registration forms, and feedback.
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Ensure digital files are properly stored and accessible for all team members.
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Assist in compiling reports and summaries post-events.
Communication & Liaison
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Serve as a contact point for public and internal queries related to the project.
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Help coordinate communication between departments involved in the project (HR, Marketing, PR, Finance).
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Communicate with facilitators, artists, and partners to confirm details and provide logistical support.
Resource & Inventory Support
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Track inventory of promotional and event materials.
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Assist in coordinating procurement and delivery of materials for activities and performances.
Volunteer Coordination
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Monitor onboarding progress of volunteers engaged in Solta o Jogo.
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Assist with preparing and maintaining volunteer schedules.
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Provide administrative support during volunteer briefings and training.
General Administrative Duties
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Take meeting minutes and circulate action items.
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Help draft internal updates, task lists, and team reminders.
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Provide general clerical support as needed.
Required Qualifications:
Education:
No specific degree required, but experience in administration, event coordination, or office support is desirable.
Skills & Attributes:
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Excellent organisational and time-management skills.
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Proficiency in Microsoft Office (especially Word and Excel).
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Strong verbal and written communication skills.
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Attention to detail and ability to multitask efficiently.
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Friendly, professional, and proactive attitude.
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Ability to work independently as well as collaboratively with remote teams.
Benefits:
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Gain practical experience in nonprofit administration and cultural event coordination.
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Work flexibly with a remote, supportive team.
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Contribute to a vibrant, meaningful community project.
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Receive mentoring and transferable skill development.
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Local travel reimbursement for any in-person events or meetings (if applicable).
Equality Statement:
Quilombo UK is committed to fostering an inclusive and diverse environment. We promote equal opportunities in line with the Equality Act 2010. Discrimination of any kind will not be tolerated, and we welcome applications from individuals of all backgrounds.
The client requests no contact from agencies or media sales.
Our vision for volunteering
Volunteering is and always will be at the heart of Cats Protection. It is joyful and inclusive. As a charity, working in partnership, together we transform the lives of cats, people and communities.
The difference you will make to cats and people
We have a huge breadth of volunteer roles at Cats Protection, including caring for cats, fundraising, in our shops and many more! We also need volunteers to help us be more efficient, effective and to ensure we comply with charity law and governance.
The purpose of the Audit & Risk Committee is to assist the Board of Trustees in fulfilling its obligations in respect of financial and governance reporting, internal control and risk. Our Audit & Risk Committee volunteers contribute to a well-run organisation, and their time and expertise help our Committee work in the best, most effective way possible.
The Board of Trustees delegates authority to the Committee to oversee the Cats Protection financial reporting process. This ensures the balance, transparency and integrity of published financial information to:
- ensure that there is a framework for accountability
- examine systems and methods of control, with particular emphasis on risk management and the effective use of risk-based outsourced internal audit receive reports from external auditors and consider rotation of audit partners
- ensure that Cats Protection is complying with statutory and regulatory requirements and good practice
- ensure implementation of recommendations from internal and external auditors
- ensure ongoing objectivity and independence
Your role will also include:
- attending Committee meetings
- reading papers
- preparing for meetings
- raising appropriate challenge or concerns undertaking any actions required in the agreed timescales
- supporting the Chair of the Audit & Risk Committee
- keeping informed about the activities of the charity and wider issues affecting the charity and the Audit & Risk Committee in particular
If you have strategic vision and an appreciation that there is much more to helping cats than meets the eye, then this is the role for you.
You can expect us to
- Make you feel welcome, included and respected in line with our values and behaviours
- Support you in having a positive and impactful experience at Cats Protection
- Cover agreed out-of-pocket expenses in line with our Expenses Policy
- Provide you with access to learning, development and engagement opportunities
What we need from you
- a commitment to Cats Protection and empathy with our vision, mission and values
- a willingness to devote the necessary time and effort
- strategic vision
- sound independent judgement
- relevant financial, assurance or risk management experience
- willingness to be part of a team
- the ability to express views clearly
- willingness to respectfully challenge and bring the best out in others
- an understanding of the role, duties and responsibilities of the Audit & Risk Committee
Time expectation
Our Audit & Risk Committee meets three times a year (twice in person in London and once virtually) and our volunteers normally spend a total of three years in this role.
You may be just the volunteer we’ve been looking for!
More information on the role is available through a candidate pack for applicants.
To apply, please submit a cover letter of no more than 500 words and a CV. Please include your motivation for applying for the role and details of any relevant experience - whether paid or voluntary.
The deadline for applications is Friday 19 December at 23:59.
We are committed to building a diverse, compassionate and inclusive organisation where everyone can be themselves and do their best. We are courageous and compassionate in our purpose of helping people see the world through cats’ eyes. Together, we can make a difference. Together, we are all for cats. Join the UK’s leading cat welfare charity and help make a better life for cats, because life is better with cats.
Making a better life for cats, because life is better with cats
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Would you like to support people who have served in the Armed Forces? You just need the ability to listen, strong IT skills and good written and spoken English. If you think this could be the role for you, we’d love to hear from you.
What is a Caseworker?
Caseworkers visit clients to work out what type of support they need. You will listen without judgement to assess and provide tailored support to help those serving, who have served and their families to navigate life in and beyond military service. Some examples of support are securing funding for special equipment for someone with a disability, adaptions to a property so an older client can remain at home or funds for a rental deposit. Caseworkers also sign-post clients onto specialist local services for advice on benefits, housing, mental health, debt, finding work etc.
Why do we need you?
We’ve been supporting the Armed Forces community since 1885. Our clients come from all backgrounds and age groups and may have served in WW2 or in a more recent conflict like the Falklands or Afghanistan. We’d love the general public to understand what we do and how they can help us.
There are SSAFA branches throughout the UK and overseas who support local volunteers to deliver services to veterans, serving personnel and their families. Some branches are divided into smaller divisions to ensure the best local service delivery. Each branch has a team of volunteer caseworkers, support volunteers, executive roles, and fundraisers.
Volunteer Caseworkers are the lifeblood of SSAFA, supporting a growing number of people in need of financial, practical, and emotional support. Clients come from all backgrounds and age groups and may have served in WW2 or in a more recent conflict like Iraq or Afghanistan.
When would you be needed and where would you be based?
The essential part of the role is visiting clients, so you will need access to a vehicle or another way to travel to meet clients at home or in a care home setting. As part of your local branch, you might have access to an office, but you can complete the administration part of the role from home as long as you have access to IT equipment and the internet.
What would you be doing?
- Contacting beneficiaries and arranging to meet them at a mutually convenient time.
- Meeting beneficiaries and completing a form to assess their circumstances, using good communication skills, empathy and understanding.
- Sign-posting clients onto local services providing specialist advice.
- Applying for funding on the behalf of the beneficiary through a specific process and system
- Arranging for the purchase of goods and services
- Keeping the beneficiary informed of their case progress.
- Liaise with the branch and regional office, regarding your availability.
- Keeping up to date with training and SSAFA news so that you are best able to support clients.
- Being a positive ambassador for SSAFA remembering that anyone you meet could be a potential client, volunteer, or fundraiser.
- Volunteering within the standards and values of SSAFA
- Adhering to SSAFAs policies and procedures at all times, including safeguarding, volunteering policy, equality, diversity and inclusion, health and safety, data protection and confidentiality.
What can you gain from this volunteering role?
- Use your skills, knowledge, and life experience to benefit others.
- Support from your local SSAFA branch and the wider SSAFA community
- Experience, training, and skills that you can highlight on your CV and in job interviews.
- Better physical and mental health – studies show that volunteers live longer and experience lower levels of stress and depression!
What training and support would you receive?
- Role specific training to prepare you for your voluntary role – confidentiality and boundaries, personal safety, caseworker training, and caseworker IT system training. The caseworker training takes 3 days and a further half a day for the other training.
- Mandatory on-line training modules to complete at home, so you are up to date on how to keep clients, their families safe and personal information safe.
- Access to a range additional e-learning courses as well as local opportunities for your personal and professional development.
- Local induction including assigning a person from the team who will be your main point of contact.
- Regular opportunities to meet and share best practice with other caseworkers.
- Range of support from central and regional volunteer operations team.
- Reimbursement of out-of-pocket expenses
- Volunteers will be covered by SSAFAs Public Liability Insurance whilst carrying out the role.
What are we looking for?
- Friendly and approachable with good listening skills, patience, and a positive attitude.
- Good communication skills both written and verbally.
- Respectful and non-judgemental approach with beneficiaries, their family, other agencies and SSAFA colleagues
- Willingness and ability to use IT systems for initial and on-going training and to enter cases on the Casework Management System. Willingness and ability to send and receive emails – you will receive your own SSAFA email address which you will be required to use when exercising your role.
- Ability to make enquires on behalf of beneficiaries by phone, email, letter or by filling in forms.
- Ability to keep within boundaries of the role with regards to friendship or giving advice
- Reliable, prompt and trustworthy.
- Access to public transport or a car to travel to appointments with clients.
We welcome volunteers of all backgrounds, abilities, races, sexual orientations, socio-economic backgrounds, and of all faiths and none. SSAFA are committed to making reasonable adjustments to support volunteers with disabilities, so they have access to the same opportunities and experiences as volunteers who do not.
Minimum Age: 18
Safer Recruitment: SSAFA undertakes a systematic approach and utmost care at every step of the process of volunteer recruitment, selection, and retention to ensure that those recruited are suitable and appropriate. Measures taken at points along this journey work together to make volunteering at SSAFA a positive and safe experience.
References Required: Yes. We will ask for two character references, this can be a former employer or someone that know you well (other than a relative)
Is a criminal record check required? Yes, this is provided by SSAFA at no cost to the potential volunteer. This role requires an enhanced check (including checks against the children and adults barred list)
*A disclosure certificate that contains convictions, cautions, warnings, reprimands, or other information may not automatically mean that you are not able to volunteer. All certificates will be reviewed on a case-by-case basis and, where possible, a modified or alternative role will be offered.
Our vision A society in which the Armed Forces, veterans and their families can thrive.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Job Title: Personal Assistant
Reports To: Department Manager
Location: Remote
Employment Type: Volunteer (12 hours/week for 6 months)
About the Project – “Solta o Jogo”
“Solta o Jogo” is a vibrant cultural competition and festival celebrating Brazilian heritage through Capoeira, music, dance, acrobatics, and a Brazilian arts & crafts fair. Hosted at Kingston University Townhouse, the event invites the community to participate in free performances, workshops, and exhibitions promoting cross-cultural understanding.
As part of this initiative, we are seeking a Personal Assistant to support daily coordination, scheduling, and communication tasks across departments. This remote volunteer opportunity is ideal for someone who is detail-oriented, proactive, and looking to gain experience in nonprofit administration while contributing to a meaningful community-driven programme.
Position Overview:
The Personal Assistant will be responsible for organising meetings, managing calendars, supporting internal communications, and assisting in day-to-day administrative operations. This role plays a vital part in ensuring smooth coordination between teams, and offers autonomy, flexibility, and mentorship opportunities for someone looking to develop or apply their administrative and organisational skills in the Third Sector.
Key Responsibilities:
Administrative Support & Coordination:
-
Manage meeting schedules, appointments, and internal calendars.
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Organise virtual events, staff briefings, and team check-ins.
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Support in planning and executing internal conferences or training sessions.
Data & System Management:
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Maintain and update internal databases and contact lists.
-
Implement and uphold procedures and administrative systems.
Staff Liaison & Communication:
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Act as a point of contact between managers and teams.
-
Assist in internal communications and task follow-ups.
General Administrative Tasks:
-
Contribute to internal meetings with updates and suggestions.
-
Provide ad hoc administrative support to leadership and teams as needed.
Required Qualifications:
Education:
-
No specific degree required, but relevant administrative or office support experience is preferred.
Experience:
-
Prior experience as an administrative or personal assistant is an advantage.
-
Familiarity with coordinating meetings, managing data, or supporting organisational logistics.
Skills:
-
Strong written and verbal communication.
-
Excellent organisational and time-management abilities.
-
Proficiency in Microsoft Office, particularly Word and Excel.
-
Proactive, professional, and able to work independently or collaboratively.
-
Strong team player with attention to detail.
Benefits:
-
Gain valuable administrative and coordination experience in the nonprofit sector.
-
Receive support and mentorship to build confidence and skills.
-
Work flexibly in a fully remote setup with a collaborative team.
-
Build your network within a mission-driven cultural organisation.
-
Reimbursement of local travel expenses (if in-person support is required for specific events).
Equality Statement
Quilombo UK is committed to fostering an inclusive and diverse environment. We promote equal opportunities in line with the Equality Act 2010. Discrimination of any kind will not be tolerated, and we encourage applications from individuals of all backgrounds.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Would you like to support people who have served in the Armed Forces? You just need the ability to listen, strong IT skills and good written and spoken English. If you think this could be the role for you, we’d love to hear from you.
What is a Caseworker?
Caseworkers visit clients to work out what type of support they need. You will listen without judgement to assess and provide tailored support to help those serving, who have served and their families to navigate life in and beyond military service. Some examples of support are securing funding for special equipment for someone with a disability, adaptions to a property so an older client can remain at home or funds for a rental deposit. Caseworkers also sign-post clients onto specialist local services for advice on benefits, housing, mental health, debt, finding work etc.
Why do we need you?
We’ve been supporting the Armed Forces community since 1885. Our clients come from all backgrounds and age groups and may have served in WW2 or in a more recent conflict like the Falklands or Afghanistan. We’d love the general public to understand what we do and how they can help us.
There are SSAFA branches throughout the UK and overseas who support local volunteers to deliver services to veterans, serving personnel and their families. Some branches are divided into smaller divisions to ensure the best local service delivery. Each branch has a team of volunteer caseworkers, support volunteers, executive roles, and fundraisers.
Volunteer Caseworkers are the lifeblood of SSAFA, supporting a growing number of people in need of financial, practical, and emotional support. Clients come from all backgrounds and age groups and may have served in WW2 or in a more recent conflict like Iraq or Afghanistan.
When would you be needed and where would you be based?
The essential part of the role is visiting clients, so you will need access to a vehicle or another way to travel to meet clients at home or in a care home setting. As part of your local branch, you might have access to an office, but you can complete the administration part of the role from home as long as you have access to IT equipment and the internet.
What would you be doing?
- Contacting beneficiaries and arranging to meet them at a mutually convenient time.
- Meeting beneficiaries and completing a form to assess their circumstances, using good communication skills, empathy and understanding.
- Sign-posting clients onto local services providing specialist advice.
- Applying for funding on the behalf of the beneficiary through a specific process and system
- Arranging for the purchase of goods and services
- Keeping the beneficiary informed of their case progress.
- Liaise with the branch and regional office, regarding your availability.
- Keeping up to date with training and SSAFA news so that you are best able to support clients.
- Being a positive ambassador for SSAFA remembering that anyone you meet could be a potential client, volunteer, or fundraiser.
- Volunteering within the standards and values of SSAFA
- Adhering to SSAFAs policies and procedures at all times, including safeguarding, volunteering policy, equality, diversity and inclusion, health and safety, data protection and confidentiality.
What can you gain from this volunteering role?
- Use your skills, knowledge, and life experience to benefit others.
- Support from your local SSAFA branch and the wider SSAFA community
- Experience, training, and skills that you can highlight on your CV and in job interviews.
- Better physical and mental health – studies show that volunteers live longer and experience lower levels of stress and depression!
What training and support would you receive?
- Role specific training to prepare you for your voluntary role – confidentiality and boundaries, personal safety, caseworker training, and caseworker IT system training. The caseworker training takes 3 days and a further half a day for the other training.
- Mandatory on-line training modules to complete at home, so you are up to date on how to keep clients, their families safe and personal information safe.
- Access to a range additional e-learning courses as well as local opportunities for your personal and professional development.
- Local induction including assigning a person from the team who will be your main point of contact.
- Regular opportunities to meet and share best practice with other caseworkers.
- Range of support from central and regional volunteer operations team.
- Reimbursement of out-of-pocket expenses
- Volunteers will be covered by SSAFAs Public Liability Insurance whilst carrying out the role.
What are we looking for?
- Friendly and approachable with good listening skills, patience, and a positive attitude.
- Good communication skills both written and verbally.
- Respectful and non-judgemental approach with beneficiaries, their family, other agencies and SSAFA colleagues
- Willingness and ability to use IT systems for initial and on-going training and to enter cases on the Casework Management System. Willingness and ability to send and receive emails – you will receive your own SSAFA email address which you will be required to use when exercising your role.
- Ability to make enquires on behalf of beneficiaries by phone, email, letter or by filling in forms.
- Ability to keep within boundaries of the role with regards to friendship or giving advice
- Reliable, prompt and trustworthy.
- Access to public transport or a car to travel to appointments with clients.
We welcome volunteers of all backgrounds, abilities, races, sexual orientations, socio-economic backgrounds, and of all faiths and none. SSAFA are committed to making reasonable adjustments to support volunteers with disabilities, so they have access to the same opportunities and experiences as volunteers who do not.
Minimum Age: 18
Safer Recruitment: SSAFA undertakes a systematic approach and utmost care at every step of the process of volunteer recruitment, selection, and retention to ensure that those recruited are suitable and appropriate. Measures taken at points along this journey work together to make volunteering at SSAFA a positive and safe experience.
References Required: Yes. We will ask for two character references, this can be a former employer or someone that know you well (other than a relative)
Is a criminal record check required? Yes, this is provided by SSAFA at no cost to the potential volunteer. This role requires an enhanced check (including checks against the children and adults barred list)
*A disclosure certificate that contains convictions, cautions, warnings, reprimands, or other information may not automatically mean that you are not able to volunteer. All certificates will be reviewed on a case-by-case basis and, where possible, a modified or alternative role will be offered.
Our vision A society in which the Armed Forces, veterans and their families can thrive.
The client requests no contact from agencies or media sales.

