Generalist advisers jobs
About Toynbee Hall
Based in the East End of London since 1884, Toynbee Hall is a charity working alongside people facing poverty, injustice, and inequality to build a fairer East London. We provide vital advice and support, working in partnership to tackle unfairness and ensure everyone has an equal chance to thrive.
Team background
The Debt Advice Team at Toynbee Hall provides crucial support to individuals and families struggling with financial burdens. Funded by the Money and Pensions Service (MaPS), this team delivers expert guidance and practical solutions to help clients manage and reduce their debt. The team's advisors are trained to navigate complex financial situations, offering tailored advice that empowers clients to regain control of their finances. Their work is vital in fostering financial resilience within the community, ensuring that individuals have the tools they need to achieve long-term financial stability.
Job purpose
To provide over-indebted Londoners with free, face-to-face advice that is accurate, effective, and tailored to individuals’ circumstances. To maintain detailed case records, and keep up to date with legislation, policies, and procedures; as well as undertaking appropriate training.
Scope of role
The Debt Advisor is responsible for providing comprehensive, face-to-face debt advice to over-indebted Londoners, tailored to their specific circumstances. This role involves conducting detailed interviews to understand clients’ financial problems, researching options, and helping clients make informed decisions. The advisor ensures income maximisation and provides ongoing casework support, acting on behalf of clients where necessary. Maintaining up-to-date case records and staying informed about relevant legislation, policies, and procedures are crucial aspects of the role. The Debt Advisor is also expected to complete continuous professional development and contribute to the team’s overall objectives by meeting targets, prioritising workloads, and demonstrating financial efficiency.
What We’re Looking For:
- Ability to give accurate, personalised advice and support clients to make informed decisions
- Experience carrying out detailed casework and acting on behalf of clients when needed
- Strong record keeping, with case notes completed to required standards and deadlines
- Commitment to keeping debt advice training up to date
- Good teamwork and the ability to manage your own workload while meeting targets
- Commitment to following organisational policies and procedures
- Commitment to working in line with Toynbee Hall’s values:
- Inclusive – open-minded, transparent, collaborative; seeking fresh and alternative perspectives.
- Courageous – principled, ambitious, and acting with integrity.
- Empowering – shifting power, sharing knowledge, and enabling people to take action for themselves.
Please download the full Job Description for more details.
Our Benefits Package
We believe in supporting our employees with a well-rounded benefits package designed to enhance work-life balance, financial security, and overall well-being.
Annual Leave
- 25 days of annual leave, plus 3 additional days for our Christmas shutdown (on top of bank holidays).
- After 2 years: +3 extra days of leave.
- After 3 years: +1 additional day.
- After 5 years: A total of 30 days annual leave
Pension
- Standard Life Pension Scheme – Employer contribution: 4%, Employee contribution: 5%
Additional Perks & Support
- Enhanced Sick Pay for peace of mind during illness
- Enhanced Maternity & Paternity Leave to support growing families
- Employee Eyecare Vouchers to support your vision health
- Employee Assistance Programme for free, confidential advice and support
- Mental Health First Aid to ensure workplace well-being
- Tenancy Deposit Scheme to help secure your home
- Interest-Free Season Ticket Loan for cost-effective commuting
- Cycle to Work Scheme to promote a healthier, greener way to travel
- Charity Mentoring Network to support professional development and networking
- Westfield Health Cash Plan to cover your healthcare needs specified in the policy
We’re committed to creating a supportive and rewarding work environment, because when our team thrives, we all succeed!
How to Apply
Complete our online application for, attach your CV and a Cover Letter.
Application deadline is 28 Fenruary 2026
Since 1884 Toynbee Hall is a charity working alongside people facing poverty, injustice and inequality to build a fairer East London
The client requests no contact from agencies or media sales.
Your new company
A leading London-based university is seeking an HR Advisor to join its collaborative HR Business Partnering team. You'll play an important role in delivering high-quality, customer-focused HR services during a period of positive change and improvement.
Your new roleAs HR Advisor, you will provide practical HR guidance and support to managers and staff across a wide range of operational areas, including:
- Absence management and family-friendly cases
- ER support for disciplinary, grievance and capability matters
- Recruitment coordination, job description reviews and pre-employment checks
- Managing Certificates of Sponsorship where required
- Supporting job evaluation panels and general HR administration
- Ensuring compliance with UKVI, right-to-work, DBS and GDPR requirements
- Contributing to HR projects, policy updates and process improvements
You will work closely with colleagues across HR to ensure consistent, timely and high-quality HR service delivery.
What you'll need to succeed
- Experience in a generalist HR role, ideally within a complex organisation
- Strong understanding of HR policies, procedures and UK employment law
- Experience managing ER cases, absence, and recruitment processes
- Confident communication skills and the ability to build strong relationships
- A proactive mindset, high attention to detail and commitment to continuous learning
What you'll get in return
- Opportunity to join a supportive and values-driven HR team
- Exposure to varied HR activities and transformational work
- Professional development and learning opportunities
- A collaborative environment focused on service excellence
If you are interested, please apply now!
Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We’re looking for someone who brings a mix of professionalism, pragmatism and people-first approach – someone who can balance the day-to-day realities of HR with a genuine passion for supporting others to do their best work.
This is a varied, generalist role – you will provide dependable first-line support to line managers and employees. You will ensure that policies and procedures are applied fairly and consistently while offering guidance on everything from recruitment, progression through to changes in terms of employment. You’ll also be responsible for employee / employer relations; handling matters with fairness, discretion and confidence.
You will need to work one day per week in our office in Tonbridge, Kent - usually Wednesdays, but we are happy for you to work around school hours.
Read the full job specification and see how to apply on our website, click on the Redirect to recruiter button.
Animal Aid is an equal opportunities employer, and we welcome applications from all candidates who have the required skills and experience, regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy, race, religion or belief and marital status.
Please note: Animal Aid cannot provide visa sponsorship, so applicants must have the legal right to live and work in the UK to be considered for this role.
Animal Aid campaigns peacefully against all forms of animal abuse and promotes cruelty-free living.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Hours: Part Time, 21 hours per week
Salary: £33,000.00 to £37,000.00 dependent on location and experience - (pro-rata + London Weighting of £4,000 pro-rata, as applicable)
Interviews: TBC
Do you want to work for a charity, that makes a huge impact globally? Are you a passionate and experienced HR Generalist? Then this could be the ideal role for you!
The King’s Trust International is looking for a passionate People Adviser to join the team on a part time basis to support the People Partner deliver a first-class HR service to the organisation.
With a varied range of responsibilities, you will not only play a key role, providing high quality HR support to managers and employees across the organisation by providing expert advice, support and coaching on all aspects of the employee life cycle, you will also support the People Partner to deliver some exciting companywide people initiatives.
Perks for working at The King’s Trust International:
- Great holiday package. 30 days annual leave entitlement, plus public holidays. Office closure the days between Christmas and New Year
- Fantastic Family leave. Receive 13 weeks full pay and 13 weeks half pay for maternity and adoption leave and pro rata entitlement for shared parental leave. Receive 8 weeks full pay for paternity leave.
- Flexible and agile working. Where operationally possible, you can work your hours that support a work-life balance including compressed hours and hybrid-working (part office - part home based) or working from home options.
- Benefits platform. Everything from health and financial wellbeing support to discounts on your favourite restaurants, shops and cinemas
- A free employee assistance programme (EAP) to support your mental wellbeing.
- KTI will contribute 5% of your salary to the workplace Pension Scheme
- Generous life assurance cover (4 x annual salary)
- In-house and external training opportunities available throughout the year
We believe that every young person should have the chance to succeed, no matter their background or the challenges they are facing.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
For 140 years, the Forces Employment Charity has proudly supported Service leavers, veterans, and their families in building successful civilian careers. We provide veterans with life-long, life-changing support, jobs, and training opportunities, regardless of circumstances, rank, length of service, or reason for leaving.
By working for FEC, you will become part of a vibrant team living the charity’s values: Expert, Supportive, Passionate, Open and Honest, Resilient, and Collaborative.
Brief role description
The People and Systems Administrator provides comprehensive administrative support to the People Team, with responsibility for recruitment and onboarding of new employees, maintaining accurate employee records, coordinating benefits, and acting as the first point of contact for employee queries. The role holds ownership of HR administration, including the production of HR paperwork, and serves as the day-to-day generalist HR contact for all employees on behalf of the team.
In addition, the People and Systems Administrator plays a key role in supporting the implementation of the Charity’s HR strategy and associated projects, providing robust support to the Head of People and the People Team Advisor and wider stakeholders across the organisation. The role requires compliance at all times with company policies, procedures, and prevailing UK employment legislation.
The role requires a high level of IT competence and confidence in working with HR systems and digital tools, ensuring data accuracy, efficiency, and continuous improvement of people processes. A proactive approach is essential to success in the role, with the postholder expected to anticipate issues, identify opportunities for improvement, and take initiative in managing workloads and supporting the People Team.
There is scope for the role to develop over time, depending on the individual’s motivation, capability, and appetite to take on additional responsibility.
Some of your responsibilities as a People and Systems Administrator will include:
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Supporting recruitment activities, including candidate sourcing, coordinating interviews, and assisting with CV and application screening
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Managing onboarding processes and preparing accurate HR documentation for new starters and existing employees
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Maintaining employee records and HR systems, ensuring information is accurate, up to date, and handled confidentially
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Acting as a first point of contact for employee queries, providing clear and professional responses or signposting as needed
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Supporting the People Team with day-to-day administration, reporting, and the preparation of presentations and documents
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Using HR systems and Microsoft tools to support people processes and contribute to the smooth running of the People function
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Identifying issues or improvements in processes and raising them with the People Team where appropriate
We are looking for someone who has:
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A proactive and self-motivated approach, with the ability to work independently as well as part of a team
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A minimum of 5 GCSEs (or equivalent) at Grade C or above
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At least 3 years’ experience in a relevant role
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CIPD Level 3, or a willingness to work towards it.
Interested? Want to know more about the Charity? Check our website.
Eager to know more about the role? Have a look at the Job Description.
What’s in it for you? Check out our Benefits on our website.
Have we convinced you to apply? If so, submit your CV and Covering Letter by Friday, 6 March 2026.
Please note: Applications will be reviewed and interviews conducted throughout the duration of this advert; therefore, we may at any time bring the closing date forward. We encourage all interested applicants to apply as soon as possible.
If you are an internal applicant, please ensure you have made The People Team aware before applying.
We are committed to equal opportunities and improving the working lives of our staff by fostering an inclusive, supportive environment where everyone, including those with disabilities, can thrive, develop, and achieve their full potential. We actively encourage applications from individuals with diverse backgrounds and ensure reasonable adjustments are made to support candidates with disabilities throughout the recruitment process.
We actively recruit citizens of all backgrounds, but the nature of our work in specific departments means that residency and security requirements can be more tightly defined than others. You will be asked about this throughout the recruitment process.
#LI-DNI
We provide life-changing support, jobs and training opportunities to Service leavers, veterans, reservists and their spouses, partners and Children


The client requests no contact from agencies or media sales.
HR / People Manager
Fixed Term initial 12-months | Maternity Cover
Circa £45,000 FTE | Hybrid working (3 days in office, 2 remote)
Essex / Kent (multi-site)
I am excited to be working with a respected not-for-profit organisation seeking an experienced HR / People Manager for a 12-month maternity cover contract.
This is a senior generalist role with real influence. You’ll lead the people agenda, manage a small HR team, and partner closely with senior leaders to deliver change, manage risk, and drive performance through people.
What you’ll be doing
Leading the delivery of the People strategy
Acting as a trusted advisor on complex ER matters, including ETs
Managing TUPE transfers and organisational change
Using people data to inform decisions and business cases
Coaching managers and embedding best practice
Working with Trade Unions and external partners
What we’re looking for
Strong senior/generalist HR experience
Proven background in complex ER and employment law
TUPE and change management experience
Confident stakeholder manager with commercial insight
CIPD qualified (or equivalent experience)
Why apply?
High-impact role, flexible/hybrid working, and the chance to make a real difference in a values-led organisation.
If you have the above skills and experience and are immediately available, please apply online today, I would love to have a conversation with you!
People & Culture Business Partner – Generalist
Job reference: REQ000972
£ 43,851pa + excellent benefits
Woking, Surrey GU21 4LL / Hybrid Working
Hybrid working: Minimum 40% in person collaboration per month
About the role
We’re excited to be recruiting a People and Culture Business Partner to work in close partnership with leaders and managers, helping shape a high-performing, inclusive culture that enables WWF-UK to deliver its mission.
Reporting to the Senior Business Partner, this role provides dedicated partnering to defined client groups, supporting both strategic priorities and day-to-day people matters. You’ll act as a trusted advisor, helping leaders build organisational capability, embed effective people practices and navigate change with confidence.
Working across a broad range of People and Culture activity, you will combine pragmatic problem-solving with strong relationship building. You’ll contribute to the design and delivery of people initiatives, use data and insight to inform decisions, and support managers to lead their teams effectively. The role also works closely with colleagues across the People and Culture team to ensure consistent, joined-up delivery of services and priorities across the organisation.
Skills and experience
You’ll bring the skills and experience needed to succeed in this role, including:
Essential
• Experience providing both operational and strategic People or HR partnering support within a complex organisation
• Up-to-date knowledge of employment law and confidence applying it in practice
• Strong coaching and influencing skills, with experience advising managers on a wide range of people matters, including complex employee relations cases
• Proven ability to build trusted relationships and influence stakeholders at different levels
• Strong organisational skills, with the ability to manage multiple priorities and work at pace
• Excellent written and verbal communication skills
Desirable
• CIPD qualification or equivalent professional experience
• Experience supporting organisational change or transformation programmes
• Experience using people data and insight to shape decisions or initiatives
• Experience supervising or supporting junior People or HR colleagues
What we offer
We believe in rewarding our team with more than just a salary. Here’s what you can expect:
· Annual leave starting at 26 days a year, rising one day each year to 31 days plus bank holidays
· Flexible working options, to support your work life balance
· 7.5% employer contribution to pension, rising to 10% with employee contribution
· Learning and development opportunities to help you grow
· Regular wellbeing initiatives to support your health and happiness.
This is a UK based contract, and you are required to have the Right to Work in the UK. Unfortunately, we’re unable to offer sponsorship and any offer of employment will be subject to evidence of your Right to Work in the UK.
This role is hybrid with a minimum 40% of your contracted hours spent at our beautiful UK head office, the Living Planet Centre in Woking, Surrey, where you’ll hot desk among trees and gardens.
About WWF-UK
We’re a global conservation charity with millions of supporters and hundreds of projects around the world.
At WWF-UK, we’re bringing our world back to life. Protecting what’s left isn’t enough. We’re racing to restore nature and prevent catastrophic climate change. And it’s a race we can win with everyone’s help.
We’re courageous, passionate, and driven by science. For more than 60 years we’ve been at the forefront of global efforts to protect wildlife and the natural world. We work with integrity, collaboration and deep respect for those we partner with.
How to apply
Click the link to apply via our website.
You’ll be asked to complete an application form and upload your CV and a supporting statement that tells us why you’ll be a great addition to WWF-UK.
Application closing date : 04/03/2026
Our Diversity Promise to You
At the heart of our mission is a simple truth: the planet needs everyone. That means you - in all your uniqueness, regardless of age, disability, gender identity, marital status, race, faith or belief, sexual orientation, socioeconomic background, or how you choose to express yourself.
We don’t do stereotypes. We work together with purpose, driven by passion and enhanced by respect, courage, and integrity. We pull together from all walks of life to fight for a better future, and we want you to feel supported every step of the way.
We’re proud to be a Disability Confident employer and are committed to creating an inclusive workplace where everyone feels they belong. We actively encourage applications from people of all backgrounds and identities.
So, if there’s anything we can do to make your application or interview experience more comfortable or accessible, just give our Talent Acquisition Team a shout via our website.
Safeguarding Commitment
Just as we celebrate diversity in all its forms, we are equally dedicated to creating a safe environment for every person we work with or encounter.
Our commitment extends to children, adults at risk, and individuals experiencing any form of vulnerability, whether temporary or permanent.
We proudly stand behind CAPSEAH (Common Approach to Protection from Sexual Exploitation, Sexual Abuse and Sexual Harassment) and put this commitment into action through clear policies, thorough training, and recruitment checks tailored to each role, which may include external vetting.
If you ever have a concern, however big or small, know that there are confidential channels ready to support you at WWF-UK. We promise to respond promptly and with care, because protecting every individual is at the heart of everything we do.
We're partnering with a well-established education organisation that supports a network of schools across London. They're looking for an HR Business Partner on a permanent basis to join their cohesive HR team and play a key role in delivering strategic and operational HR support across several sites.
Working closely with senior leaders and reporting to the Head of HR, you'll provide advice and guidance across a broad range of people matters including employee relations, performance, recruitment, workforce planning and learning and development. You'll also lead and contribute to a variety of HR projects that support organisational growth and help shape a positive, consistent people experience across the group.
Supported by an HR Advisor, you'll have real autonomy to build trusted relationships with your allocated schools, acting as a proactive, solutions-focused partner. This is a great opportunity for someone who enjoys a mix of strategic influence and hands-on delivery.
You'll be based in their brand-new, modern offices with hybrid flexibility (three days on site). We're looking for a confident HR generalist or existing HR Business Partner who brings strong stakeholder management skills, sound knowledge of UK employment law and the ability to work effectively in a fast-paced, multi-site environment. Experience in education or the public sector is helpful but not essential.
This is a chance to join a supportive, close-knit HR team with a genuinely cohesive structure, where your ideas will be valued and your work will directly support schools making a meaningful difference to their communities.
About Toynbee Hall
Based in the East End of London since 1884, Toynbee Hall is a charity working alongside people facing poverty, injustice, and inequality to build a fairer East London. We provide vital advice and support, working in partnerships to tackle unfairness and ensure everyone has an equal chance to thrive.
Key Responsibilities
Partnership delivery and coordination
- Act as the primary day-to-day contact for delivery partners, supporting advisors and caseworkers to operate effectively within the agreed delivery model.
- Coordinate partner onboarding, ongoing engagement, and operational problem-solving across the delivery partnership.
- Support partners to use agreed systems, processes, and referral routes consistently and effectively.
Health system engagement and referrals
- Work with NHS Trusts, ICBs, and healthcare professionals to maintain clear and effective referral pathways into the service.
- Support engagement within health settings to ensure the service is accessible at key points in the cancer pathway.
- Monitor referral patterns and work with partners to address gaps or barriers to access.
Workforce development and shared learning
- Support training, induction, and shared learning activity for delivery partners and their advisors or caseworkers.
- Facilitate the sharing of good practice, learning, and insight across the partnership.
- Work with internal quality and training teams to support consistent, high-quality practice.
Data, insight, and reporting
- Support delivery partners to understand and meet data and reporting requirements.
- Contribute operational insight and qualitative learning to funder reporting and programme reviews.
- Use data and feedback to identify delivery risks, improvement opportunities, and emerging trends.
General
- Escalate risks, capacity issues, or delivery concerns to the Head of Partnerships in a timely way.
- Work in line with Toynbee Hall policies and procedures, including safeguarding, data protection, and equality.
- Undertake other reasonable duties as directed by the Head of Partnerships or senior management.
Person Specification
Experience and knowledge:
- Experience working in a partnership, coordination, or programme support role within a charity, public-sector, or health-related setting.
- Experience supporting delivery partners, advice services, or multi-agency projects, for example through coordination, liaison, or operational support.
- Some experience of working with, or alongside, NHS organisations, healthcare professionals, or public-sector partners, or the confidence to develop this quickly.
- Understanding of referral-based services and how people access support through different organisations.
- Experience contributing to monitoring, reporting, or evidencing activity for funded projects, for example through data collection, reporting returns, or qualitative feedback.
Skills and competencies
- Strong organisational and coordination skills, with the ability to manage multiple tasks and partner relationships at the same time.
- Good communication skills, with the ability to build positive working relationships and represent a service professionally.
- Ability to work collaboratively across organisational boundaries and know when to escalate issues appropriately.
- Confidence using IT systems, including databases, spreadsheets, and standard reporting tools.
- Ability to gather information, track issues, and communicate updates clearly to colleagues and partners.
Personal attributes
- Proactive, reliable, and well-organised.
- Comfortable working as part of a team with clear management support.
- Willing to learn and develop confidence in system-facing partnership work.
- Positive, solutions-focused approach to problem-solving.
- Commitment to inclusive, person-centred practice and Toynbee Hall’s values.
In addition to the essential criteria outlined above, the ideal candidate will also meet the following desirable criteria:
- Experience working in advice services, welfare benefits, financial wellbeing, or health-inequalities programmes.
- Experience supporting training, induction, or shared learning activities for partners or colleagues.
- Familiarity with NHS structures, commissioning environments, or VCSE–health partnerships.
- Experience working on Macmillan-funded or similarly funded programmes.
- Understanding of safeguarding and data protection in partnership delivery contexts.
Core Benefits
Annual Leave
- 25 days of annual leave, plus 3 additional days for our Christmas shutdown (on top of bank holidays).
- After 2 years: +3 extra days of leave.
- After 3 years: +1 additional day.
- After 5 years: A total of 30 days annual leave, plus the 3-day Christmas shutdown.
Pension
- Standard Life Pension Scheme – Employer contribution: 4%, Employee contribution: 5%
Please download the full Job Description for more details of the role and our other employee benefits
Since 1884 Toynbee Hall is a charity working alongside people facing poverty, injustice and inequality to build a fairer East London
The client requests no contact from agencies or media sales.
Location: 122 Freston Road, London - hybrid with a minimum two days per week in the office
Hours: 37.5 hours per week
Salary: £40,000–£45,000 per annum (depending on experience)
Benefits: Excellent benefits package including 25 days per year bank holidays 3 days leave between Christmas and New Year, 4% employer pension contribution, Employee Assistance Programme, death in service benefits.
The Organisation
The International Society of Ultrasound in Obstetrics and Gynecology (ISUOG) is a highly respected professional membership organisation with members in 165 countries, comprised primarily of clinicians who utilise and depend on ultrasound in all aspects of obstetrics and gynecology. The Society includes obstetricians and gynecologists, trainees, medical doctors, scientists, sonographers, midwives and other health professionals who work to advance women’s health and well-being globally. Our mission is to improve women’s health through the provision, advancement and dissemination of the highest quality education, standards and research information around ultrasound in Obstetrics and Gynecology . This is achieved through education and training, programmatic initiatives and advocacy.
The Role
Reporting to and working closely with the Chief Executive Officer, you will lead and manage ISUOG’s HR functions while ensuring our London office operates smoothly, safely, and efficiently. You will be the first point of contact for HR and office matters, delivering excellent customer service to staff and stakeholders.
Key elements of the role include:
Human Resources
• Lead and manage HR strategies and initiatives
• Oversee recruitment, onboarding and performance management
• Ensure HR policies, procedures, and employment practices are up to date and legally compliant
• Manage employee relations, learning and development, and HR administration
• Maintain accurate HR records in line with GDPR
• Office Management
• Manage day to day office operations, equipment, suppliers and logistics
• Oversee travel, IT coordination, telephone systems, mail, and building matters
• Maintain office efficiency and ensure high operational standards
Health & Safety
• Lead organisational health and safety compliance
• Ensure risk assessments, safety processes and mandatory training are up to date
• Reporting
• Develop HR and office related reporting to support organisational decision making
About You
You will have a strong generalist HR background, excellent communication skills, and a proactive, solutions focused approach. You’ll be comfortable working independently, supporting a diverse team, and managing sensitive issues with professionalism.
You will have:
• A good first degree in HR or related field and hold CIPD Level 5 or above
• Experience of providing HR guidance and support to a senior team
• Strong organisational and relationship building skills
• Knowledge of HR systems, up to date UK employment law regulations, GDPR and awareness of health and safety requirements
• Experience of office and HR administration
We would particularly like to hear from you if, in addition to the above, you also have experience of working as a standalone HR Manager, working with medical professionals and/or facilities or health & safety management experience.
We are an equal opportunities employer; and are proud to employ a workforce that reflects the diverse communities we serve. We welcome applications from all suitably qualified persons from all backgrounds.
Closing date: 11.59pm, Monday 9th March 2026
You may also have experience in the following: HR Manager, Human Resources Manager, Standalone HR Manager, HR & Office Manager, People & Operations Manager, Head of HR (Small Organisation / Charity), HR Generalist, Senior HR Advisor, People Manager, HR Business Partner (SME / Standalone), Office Manager with HR Responsibilities, Operations & HR Manager, HR and Compliance Manager, HR & Health and Safety Manager, People and Workplace Manager
REF-226 614
We are seeking an experienced and diligent HR Administrator to provide HR admin support to the organisation. You will be responsible for all HR administration, including the production of HR paperwork, and serve as the day-to-day generalist HR contact for all employees. We do not currently have HR software, so reviewing our requirements in this area would be one of your responsibilities.
This is part-time fixed-term position, as we review the organisation’s needs in this area, and will be subject to review and possible extension at the end of six months.
As a small charity (c. 35 staff including part-time and casual workers), the role will require balancing practical tasks with more senior HR responsibilities. You'll be based in the office (a lovely rural setting near Twyford, Reading) for at least two days per week and, being situated within the rehabilitation centre, you will have daily contact with those men whom you are helping. They inspire and motivate us just as much as we seek to encourage and support them.
As this is a strategic post within an actively Christian setting, applications should be from committed Christians. Schedule 9, Part 1:3(a) of the Equality Act 2010 applies
Yeldall wants all those affected by addiction to heal, transform and thrive.
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The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
About Toynbee Hall
Based in the East End of London since 1884, Toynbee Hall is a charity working alongside people facing poverty, injustice, and inequality to build a fairer East London. We provide vital advice and support, working in partnership to tackle unfairness and ensure everyone has an equal chance to thrive.
Team background
The Mental Health Crisis Breathing Space (MHCBS) team at Toynbee Hall is part of a national initiative launched in partnership with We Are Group and The Kaleidoscope Plus Group, funded by the Money and Pensions Service (MaPS). This service provides individuals undergoing mental health crisis treatment with temporary protection from debt collection activities, allowing them a “breathing space” to focus on their recovery without the immediate pressures of financial obligations. Toynbee Hall contributes to this initiative by offering regulated debt advice, conducting renewal checks, and providing comprehensive signposting support, ensuring that clients receive holistic assistance during their crisis period
Job purpose
To provide administrative and coordination support to the MHCBS team, ensuring accurate data entry, documentation processing, and effective communication with partners and service users.
Scope of role
The Administration Coordinator provides crucial support to the Mental Health Crisis Breathing Space (MHCBS) team by managing administrative processes efficiently. The role focuses on handling key back-office tasks that enable the team to deliver timely and accurate support to clients and stakeholders.
Key working relationships
The postholder will report to the MHCBS Advice Manager and will work closely with other members of the MHCBS team. There will be regular communication with internal colleagues and external stakeholders such as creditors, mental health professionals, and referral agencies.
Key Responsibilities
- Coordinate team inboxes and triage emails to appropriate team members or stakeholders, ensuring timely and accurate responses within SLAs – handling routine enquiries as standard and more complex enquiries as directed.
- Coordinate team tasks in AdvicePro, resolving issues, issuing or preparing correspondence, and highlighting urgent or non-standard cases for direction and resolution.
- Ensure CRM is maintained with accurate client and case information, running reports for management to review cases, prepare MI returns and support invoicing routines.
- Resolve or triage enquiries via the Insolvency Service portal, ensuring compliance with guidelines.
- Process incoming MHCBS applications and handle scheme closures using standard operating procedures, escalating non-standard issues or cases for direction and resolving issues.
- Support accurate reporting by ensuring high data integrity and flagging inconsistencies.
- Coordinate administrative needs for team meetings, external engagements, and cross-agency communication.
Person Specification
Essential:
- Strong administrative and organisational skills.
- Attention to detail and ability to follow procedures.
- Experience working in a team environment.
- Good written and verbal communication skills.
- Comfortable using Microsoft Office and CRM systems.
- Able to work independently and manage time effectively.
- Alignment with Toynbee Hall’s mission and strategy
- Alignment and willingness to work in line to our values:
- Inclusive - open-minded, transparent, convening and collaborative; seeking fresh and alternative perspectives.
- Courageous – principled, ambitious and acting with integrity.
- Empowering – shifting power, sharing our knowledge, enabling people to take action for themselves
- An understanding of safeguarding and willingness to develop understanding further
Desirable:
- Experience in the charity or advice sector.
- Understanding of mental health services or crisis support environment.
Please download the full Job Description for more details.
Our Benefits Package
We believe in supporting our employees with a well-rounded benefits package designed to enhance work-life balance, financial security, and overall well-being.
Annual Leave
- 25 days of annual leave, plus 3 additional days for our Christmas shutdown (on top of bank holidays).
- After 2 years: +3 extra days of leave.
- After 3 years: +1 additional day.
- After 5 years: A total of 30 days annual leave, plus the 3-day Christmas shutdown.
Pension
- Standard Life Pension Scheme – Employer contribution: 4%, Employee contribution: 5%
Additional Perks & Support
- Enhanced Sick Pay for peace of mind during illness
- Enhanced Maternity & Paternity Leave to support growing families
- Employee Eyecare Vouchers to support your vision health
- Employee Assistance Programme for free, confidential advice and support
- Mental Health First Aid to ensure workplace well-being
- Tenancy Deposit Scheme to help secure your home
- Interest-Free Season Ticket Loan for cost-effective commuting
- Cycle to Work Scheme to promote a healthier, greener way to travel
- Charity Mentoring Network to support professional development and networking
- Westfield Health Cash Plan
- Perk Box
We’re committed to creating a supportive and rewarding work environment, because when our team thrives, we all succeed!
Since 1884 Toynbee Hall is a charity working alongside people facing poverty, injustice and inequality to build a fairer East London
The client requests no contact from agencies or media sales.