Generalist advisers jobs
About Toynbee Hall
Based in the East End of London since 1884, Toynbee Hall is a charity working alongside people facing poverty, injustice, and inequality to build a fairer East London. We provide vital advice and support, working in partnership to tackle unfairness and ensure everyone has an equal chance to thrive.
Team background
The Debt Advice Team at Toynbee Hall provides crucial support to individuals and families struggling with financial burdens. Funded by the Money and Pensions Service (MaPS), this team delivers expert guidance and practical solutions to help clients manage and reduce their debt. The team's advisors are trained to navigate complex financial situations, offering tailored advice that empowers clients to regain control of their finances. Their work is vital in fostering financial resilience within the community, ensuring that individuals have the tools they need to achieve long-term financial stability.
Job purpose
To provide over-indebted Londoners with free, face-to-face advice that is accurate, effective, and tailored to individuals’ circumstances. To maintain detailed case records, and keep up to date with legislation, policies, and procedures; as well as undertaking appropriate training.
Scope of role
The Debt Advisor is responsible for providing comprehensive, face-to-face debt advice to over-indebted Londoners, tailored to their specific circumstances. This role involves conducting detailed interviews to understand clients’ financial problems, researching options, and helping clients make informed decisions. The advisor ensures income maximisation and provides ongoing casework support, acting on behalf of clients where necessary. Maintaining up-to-date case records and staying informed about relevant legislation, policies, and procedures are crucial aspects of the role. The Debt Advisor is also expected to complete continuous professional development and contribute to the team’s overall objectives by meeting targets, prioritising workloads, and demonstrating financial efficiency.
What We’re Looking For:
- Ability to give accurate, personalised advice and support clients to make informed decisions
- Experience carrying out detailed casework and acting on behalf of clients when needed
- Strong record keeping, with case notes completed to required standards and deadlines
- Commitment to keeping debt advice training up to date
- Good teamwork and the ability to manage your own workload while meeting targets
- Commitment to following organisational policies and procedures
- Commitment to working in line with Toynbee Hall’s values:
- Inclusive – open-minded, transparent, collaborative; seeking fresh and alternative perspectives.
- Courageous – principled, ambitious, and acting with integrity.
- Empowering – shifting power, sharing knowledge, and enabling people to take action for themselves.
Please download the full Job Description for more details.
Our Benefits Package
We believe in supporting our employees with a well-rounded benefits package designed to enhance work-life balance, financial security, and overall well-being.
Annual Leave
- 25 days of annual leave, plus 3 additional days for our Christmas shutdown (on top of bank holidays).
- After 2 years: +3 extra days of leave.
- After 3 years: +1 additional day.
- After 5 years: A total of 30 days annual leave
Pension
- Standard Life Pension Scheme – Employer contribution: 4%, Employee contribution: 5%
Additional Perks & Support
- Enhanced Sick Pay for peace of mind during illness
- Enhanced Maternity & Paternity Leave to support growing families
- Employee Eyecare Vouchers to support your vision health
- Employee Assistance Programme for free, confidential advice and support
- Mental Health First Aid to ensure workplace well-being
- Tenancy Deposit Scheme to help secure your home
- Interest-Free Season Ticket Loan for cost-effective commuting
- Cycle to Work Scheme to promote a healthier, greener way to travel
- Charity Mentoring Network to support professional development and networking
We’re committed to creating a supportive and rewarding work environment, because when our team thrives, we all succeed!
Since 1884 Toynbee Hall is a charity working alongside people facing poverty, injustice and inequality to build a fairer East London
The client requests no contact from agencies or media sales.
SENIOR HR ADVISOR – GENERALIST STAND ALONE ROLE
We are looking for a dedicated and experienced Senior HR Advisor to join our team starting, ideally, from early December 2025. This is a fantastic opportunity for an experienced HR generalist, transitioning to managing an HR standalone function. This is permanent full-time role based in Old Street – London, with occasional travel to our Bristol office.
You will be involved in the whole employee lifecycle, from when candidates apply for a job to when staff leave the organisation. You will also help provide training and development opportunities for employees, and guidance around issues such as performance, career progression, and managing disciplinary issues where they arise.
You will have the opportunity to significantly contribute to the ongoing development of the HR function at Deighton Pierce Glynn (DPG). The role supports all aspects of HR, including recruitment & development, diversity & inclusion support, promoting positive employee relations and employee wellbeing, salary and benefits; all aspects of HR administration, and maintaining/upgrading the HR System and HR processes to fully utilise automation where it makes sense. The role will also involve ensuring relevant HR policies and procedures are understood and followed. You will have the opportunity collaborate with the DPG team and the Senior HR Consultant to evolve the HR function, at DPG. You will also have the chance to undertake HR initiatives that help deliver the DPG People and Culture objectives.
You will have the ability to truly grow and continuously develop within the role as you will be the main HR contact for all HR matters, with support from the Managing Partner, Practice Manager and HR Consultant.
Requirements:
- At least 2 years’ experience as HR Advisor or equivalent, in a generalist role.
- A desire to continue developing your HR experience and growing your career in this area.
- Ideally level 5 CIPD qualified with a desire to continue to professionally develop.
- Able to demonstrate professionalism, discretion and confidentiality at all times.
- Work style is consultative and actively listens to understand differing perspectives and problem solve.
- Strong emotional intelligence, relationship building skills and a genuine desire to help ‘make a difference’ in terms of helping the team to be successful through a fair and consistent approach to developing HR practices that support their growth, motivation and wellbeing.
- Strong organisational skills and attention to detail.
- A proven track record of refining HR processes and ideas of how to implement AI into HR operations, with strong skills in Excel, Word, and PowerPoint.
- Ability to work at pace and multitask in a productive, delivery focused, empathetic and self-motivated way.
- There is no requirement to already have experience of working for a law firm, however we are looking for someone with a keen interest in working for a law firm with a strong ethos of ‘using the law for good’ and promoting civil rights.
DPG’s work is widely recognised and admired for our client focused approach and high-profile litigation assisting the vulnerable. This is a great opportunity to join our top ranked legal team.
We know that diversity makes us a better law firm and helps us attract the best talent, drive innovation with diversity of thought, and deliver the best service to our clients. We recruit on the basis of merit, irrespective of age, disability, gender, gender identity, race or ethnicity, marital status, religion, sex, sexual orientation. We particularly welcome applicants from a minoritized background to apply for this role.
How to apply
To apply, please send your CV and a cover letter through our website, outlining why you feel you are a great candidate for this role. Please quote job reference 2025/16/LONHR in the subject line of your email
Closing date: 9.30am 4th December 2025
Applications received after this time cannot be considered.
Interviews: Suitable candidates will be invited to attend a skills test and interview in the week commencing 8th December 2025
To create a financially sustainable firm that enables us to use the law to empower our clients to hold the state to account for its actions.



The client requests no contact from agencies or media sales.
About Toynbee Hall
Based in the East End of London since 1884, Toynbee Hall is a charity working alongside people facing poverty, injustice, and inequality to build a fairer East London. We provide vital advice and support, working in partnership to tackle unfairness and ensure everyone has an equal chance to thrive.
Team background
The Advice Services Directorate at Toynbee Hall is central to our commitment to address and alleviate poverty in London and beyond. Specialising in debt, welfare benefits, legal support, and generalist advice, our directorate has proven instrumental in significantly enhancing the financial wellbeing of those we serve. Last year alone, our efforts helped individuals and families to be over £23 million better off, showcasing the direct impact of our work.
Our operational model combines direct service provision with a collaborative approach. We directly employ advisors who deliver expert, impartial advice. Simultaneously, we lead a coalition of 15 partner charities—including local Citizens Advice Bureaus and law centres—where additional advisors are employed. This structure allows us to amplify our reach and effectiveness, ensuring that a comprehensive network of support is available to those in need.
By integrating direct support with strategic partnerships, the Advice Services directorate not only tackles immediate financial and legal challenges but also contributes to the broader goal of systemic change, enhancing economic security and community resilience across one of the most challenged demographics in the nation.
Job Overview
- Part-time 15 hours/week
- FTC Until End of June 2026
- Salary: £26936.00 (pro-rata)
We’re looking for a confident, proactive and people-focused Client Attraction & Engagement Officer to lead on visibility and outreach for Toynbee Hall’s Money Coaching and Money Support services across Guy’s and St Thomas’ Trust (GSTT) sites. You’ll play a key role by attending roadshows, distributing materials, keeping displays up to date, and acting as a warm first point of contact for staff across the Trust. This is a public-facing, movement-based role, ideal for someone who enjoys speaking to people, working across different locations, and making things happen on the ground.
Key Responsibilities
Outreach and Engagement
- Represent Toynbee Hall at 2-3 staff roadshows per week (50 by end June 2026) across GSTT sites and community venues
- Speak confidently with staff about the Money Coaching offer and how to access support
- Distribute flyers, multilingual leaflets and signposting materials
- Be a visible and approachable presence at roadshows, pop-ups and events
- Attend meetings and events in person or online to promote the service
Marketing Materials and Display Maintenance
- Support the installation and regular restocking of 30 “Money Support Hub” wall-mounted displays
- Report any damage, updates or replenishment needs to the Marketing Manager
- Feedback on which sites are generating the most footfall and engagement
Monitoring and Reporting
- Log engagement stats from each event (e.g. conversations, materials distributed, referrals made)
- Share weekly updates with the Marketing Manager/ Head of Legal Advice on reach and feedback
- Flag common themes and ideas for improvement
What We’re Looking For:
- Excellent people skills and a confident, friendly communication style
- Comfortable speaking to new people and promoting services in busy spaces
- Ability to work across multiple sites and manage your own time
- Self-motivated, proactive and a strong team player
- Willing to travel within London for roadshows and outreach events
- High level of professionalism and integrity.
- Strong alignment with Toynbee Hall’s mission, strategy, and values.
- Strong organisational skills and attention to detail.
- Excellent communication and interpersonal skills.
- Ability to manage multiple tasks and deadlines effectively
Desirable
- Experience in community engagement, outreach or public-facing roles
- Familiarity with health, public sector or charity environments
- Multilingual or confident engaging across diverse communities
- Experience contributing to reports or feeding back to a manager or project lead
- Knowledge of or interest in financial wellbeing
Please download the full Job Description for more details.
Our Benefits Package
We believe in supporting our employees with a well-rounded benefits package designed to enhance work-life balance, financial security, and overall well-being.
Annual Leave
- 25 days of annual leave, plus 3 additional days for our Christmas shutdown (on top of bank holidays).
- After 2 years: +3 extra days of leave.
- After 3 years: +1 additional day.
- After 5 years: A total of 30 days annual leave, plus the 3-day Christmas shutdown.
Pension
- Standard Life Pension Scheme – Employer contribution: 4%, Employee contribution: 5%
Additional Perks & Support
- Enhanced Sick Pay for peace of mind during illness
- Enhanced Maternity & Paternity Leave to support growing families
- Employee Eyecare Vouchers to support your vision health
- Employee Assistance Programme for free, confidential advice and support
- Mental Health First Aid to ensure workplace well-being
- Tenancy Deposit Scheme to help secure your home
- Interest-Free Season Ticket Loan for cost-effective commuting
- Cycle to Work Scheme to promote a healthier, greener way to travel
- Charity Mentoring Network to support professional development and networking
We’re committed to creating a supportive and rewarding work environment, because when our team thrives, we all succeed!
Since 1884 Toynbee Hall is a charity working alongside people facing poverty, injustice and inequality to build a fairer East London
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
The Central Office Administrator plays a vital role in ensuring the smooth operation of the central office facility, including day-to-day oversight of organisation-wide services provided by SCT’s external IT support provider.
The postholder will champion health and safety processes across the organisation through the use of an online portal. They will also provide key support in the coordination and delivery of organisational training.
In addition, the role includes assisting in the delivery of a generalist HR service, working alongside the HR Officer and external HR advisors.
Please provide a CV and covering letter.
Rebuilding lives affected by homelessness, addictions, unemployment, mental illness, and the criminal justice system.
The client requests no contact from agencies or media sales.
About Toynbee Hall
Based in the East End of London since 1884, Toynbee Hall is a charity working alongside people facing poverty, injustice, and inequality to build a fairer East London. We provide vital advice and support, working in partnership to tackle unfairness and ensure everyone has an equal chance to thrive.
Team background
The Mental Health Crisis Breathing Space (MHCBS) project is a national initiative providing debt respite for people receiving mental health crisis treatment. Toynbee Hall plays a key role in delivering this support through our dedicated Advice Team, which offers regulated debt advice, manages MHCBS renewal checks, and provides wraparound signposting to additional services.
The team is made up of skilled Debt Advisors and Project Administrators, supported by technical supervision to ensure consistent quality and compliance. Together, they help clients navigate complex financial situations with empathy and professionalism. The Advice Manager oversees the delivery and performance of this service, ensuring advice is accurate, person-centred, and aligned with Toynbee Hall’s high standards.
Through this collaborative and well-supported structure, the team helps people in crisis regain financial stability and build long-term resilience.
Job purpose
Lead and support the delivery of high-quality local services by working collaboratively with your team to ensure daily, uninterrupted provision. Provide clear guidance, set achievable targets, and foster a positive, solution-focused environment. Champion team objectives and encourage shared success. Monitor and audit advice quality to maintain compliance and consistency with internal and external standards. Build strong relationships with our contract lead, providing accurate reporting and constructive feedback to drive continuous improvement and service excellence.
Scope of role
The Advice Manager is responsible for the effective national management and delivery of the Mental Health Crisis Breathing Space (MHCBS) service. This role oversees day-to-day operations, ensuring that advice provision meets the highest standards of quality, consistency, and compliance in line with both Toynbee Hall and Money and Pensions Service (MaPS) frameworks. Working closely with technical supervisors, quality managers, the Head of Quality and Compliance, and the contract organisation lead, the Advice Manager will ensure the service is performing effectively and meeting contractual targets.
The postholder will bring significant experience in debt advice delivery, including the ability to manage complex cases, creditor challenges, and service escalations with professionalism and sound judgement. They will lead and support a dispersed, largely remote team, oversee auditing and training, maintain oversight of billables, and ensure resources are used effectively. This role requires a balance of operational leadership and technical expertise to maintain service excellence across all areas of delivery.
What We’re Looking For:
- Qualified & Experienced: Level 4 Debt Advice qualification and at least 1 year as a Debt Advisor.
- Leadership Skills: Strong management experience and ability to guide and support a team.
- Collaborative & Proactive: Comfortable working independently and as part of a team, with great problem-solving skills.
- Communication Strengths: Able to influence, negotiate, and give constructive feedback in a positive way.
- Quality Focused: Skilled in monitoring performance, auditing casework, and ensuring compliance.
- Sector Knowledge: Up-to-date understanding of debt advice legislation, policy, and best practice.
- Organised & Analytical: Excellent planning skills, report writing ability, and confidence with data and Microsoft Office.
- Committed to Growth: Passion for continuous professional development.
- Commitment to working in line with Toynbee Hall’s values:
- Inclusive – open-minded, transparent, collaborative; seeking fresh and alternative perspectives.
- Courageous – principled, ambitious, and acting with integrity.
- Empowering – shifting power, sharing knowledge, and enabling people to take action for themselves.
Please download the full Job Description for more details.
Our Benefits Package
We believe in supporting our employees with a well-rounded benefits package designed to enhance work-life balance, financial security, and overall well-being.
Annual Leave
- 25 days of annual leave, plus 3 additional days for our Christmas shutdown (on top of bank holidays).
- After 2 years: +3 extra days of leave.
- After 3 years: +1 additional day.
- After 5 years: A total of 30 days annual leave, plus the 3-day Christmas shutdown.
Pension
- Standard Life Pension Scheme – Employer contribution: 4%, Employee contribution: 5%
Additional Perks & Support
- Enhanced Sick Pay for peace of mind during illness
- Enhanced Maternity & Paternity Leave to support growing families
- Employee Eyecare Vouchers to support your vision health
- Employee Assistance Programme for free, confidential advice and support
- Mental Health First Aid to ensure workplace well-being
- Tenancy Deposit Scheme to help secure your home
- Interest-Free Season Ticket Loan for cost-effective commuting
- Cycle to Work Scheme to promote a healthier, greener way to travel
- Charity Mentoring Network to support professional development and networking
We’re committed to creating a supportive and rewarding work environment, because when our team thrives, we all succeed!
Since 1884 Toynbee Hall is a charity working alongside people facing poverty, injustice and inequality to build a fairer East London
The client requests no contact from agencies or media sales.
People & Culture Manager
Location: Fully remote with flexible working arrangements
Contract: Permanent, part-time (0.6 FTE, 3 days a week which can be worked flexibly)
Salary: £21,500 - £24,000 pa, depending on experience (0.6 FTE of £35,828 - £40,000)
Closing Date for applications: Sunday 23rd November 2025, 11:59pm
Due to high numbers of applications, prior to interview we plan to carry out initial screening calls with prospective candidates before selection for interview. We will be asking about your reasons for applying and how you think your skills and experiences align to the role. Please note we are only able to respond to unsuccessful candidates.
* N.b. Both a CV and a cover letter must be submitted for applications to be considered.
Screening calls: Tuesday 25th and Wednesday 26th November 2025
Interviews: Monday 1st and Tuesday 2nd December 2025
Start Date: ASAP – this is a new post.
About: The Good Faith Partnership
At Good Faith, we create solutions to society’s most difficult problems. Our clients are diverse and complex, from the Foreign, Commonwealth and Development Office to faith-based organisations, businesses, charities and funders. We connect businesses, governments, charities, philanthropists, foundations and communities to make lasting change - from incubating projects like the Warm Welcome campaign, helping support the Home Office’s Homes for Ukraine Scheme or co-ordinating public affairs for the Patriarch of Jerusalem in the UK, US and EU.
At our core, we believe in the power of strong, unlikely relationships, to drive positive social change.
The Opportunity
Good Faith is seeking our first People & Culture Manager – a hands-on, strategic HR generalist who is excited to shape and scale a people-first culture in a growing, purpose-driven organisation.
You’ll play a pivotal role in building and embedding people practices that reflect our mission and values, ensuring Good Faith remains an exceptional place to work. As an advisor to the senior leadership team (SLT) and a key support to colleagues across the organisation, you'll be responsible for day-to-day HR operations as well as helping to shape longer-term people strategy.
This role combines compliance and compassion, policy and people, and structure and soul. It’s ideal for someone who thrives in an agile environment, brings a proactive and people-centred mindset, and wants to make a lasting impact.
Key Responsibilities
HR Operations & Compliance
-
Act as first point of contact for HR matters, ensuring compliance with UK employment law and best practice.
-
Maintain and embed up-to-date HR policies and processes, delivering staff training where needed.
-
Manage sensitive employee relations issues (e.g. grievances, disciplinary, absence management) with fairness and integrity.
-
Serve as designated Safeguarding Lead
Recruitment & Onboarding
-
Lead inclusive and transparent recruitment processes, ensuring a great candidate experience
-
Oversee onboarding to ensure new team members feel welcomed, equipped and engaged from day one.
-
Provide direction, support, and oversight to the team member responsible for implementing recruitment and onboarding activities.
Performance & Development
-
Oversee effective line management processes, ensuring they are fair, developmental and aligned with our values.
-
Support managers to strengthen their people leadership skills and to deliver effective performance reviews and personal development plans.
-
Identify and coordinate learning and development opportunities to support growth and career progression.
Wellbeing, Engagement & Inclusion
-
Lead initiatives that promote employee wellbeing, engagement, and retention.
-
Design and run staff feedback mechanisms (e.g. surveys), working SLT to act on insights and improve workplace experience.
-
Champion diversity, equity, inclusion and belonging across all people practices.
People Systems & Processes
-
Manage HR systems (BrightHR), employee records and documentation.
-
Oversee payroll, pensions, and benefits administration (in collaboration with external providers where relevant).
-
Manage Associate (external consultant) contracts.
People Strategy & Culture
-
Develop and deliver a people and culture strategy aligned with our mission and values.
-
Embed our organisational values across people processes and internal communications.
-
Lead workforce planning to ensure we are structured for sustainable growth.
-
Develop and implement internal communications that strengthen alignment and team cohesion.
-
Foster a positive, supportive, and high-performing workplace culture.
Leadership & Management
-
Provide line management to relevant team members, supporting their growth and wellbeing, as required
-
Work closely with the SLT to provide HR insight and strategic advice.
Other
-
Undertake other reasonable duties consistent with the role and the evolving needs of the organisation.
Person Specification
We value lived experience, transferable skills, and potential – so if you don’t meet every requirement, we still encourage you to apply if this role excites you. However, the following will be an asset for this role:
HR Operations & Compliance
-
3–5 years of relevant HR experience, ideally within a small or purpose-led organisation.
-
Demonstrated experience managing sensitive employee relations issues.
-
Strong working knowledge of UK employment law, HR policy development, and HR best practice.
-
Demonstrable awareness of emerging trends in People and HR, including the opportunities and ethical considerations presented by AI and automation
-
CIPD qualification (Level 5 or above), or equivalent experience.
-
Experience acting as a Safeguarding Lead, or working closely with a Designated Safeguarding Lead.
-
Proven ability to design and deliver HR policy and compliance training.
Recruitment & Onboarding
-
Experience leading recruitment, including drafting role descriptions, selection criteria, managing shortlisting and interviews
-
Ability to create positive onboarding experience
Performance & Development
-
Experience developing and embedding performance management frameworks, including appraisals and personal development planning.
-
Ability in supporting and equipping managers in their line management responsibilities
-
Experience identifying learning and development opportunities that align with organisational and individual growth needs.
-
Understanding of how to support career progression and talent development in small or resource-constrained organisations.
Wellbeing, Engagement & Inclusion
-
Demonstrable commitment to diversity, equity, inclusion, and belonging in people practices and organisational culture
-
Experience designing and managing employee feedback mechanisms and using results to initiate change
-
Knowledge of workplace mental health practices.
People Systems & Processes
-
Experience managing HR systems (e.g., BrightHR or similar) and maintaining accurate and up-to-date employee records.
-
Proficient in overseeing payroll, pensions and benefits administration, including liaising with external providers.
People Strategy & Culture
-
Experience developing or contributing to a People & Culture strategy aligned with organisational mission and values.
-
Ability to embed organisational values into internal communications, processes, and leadership behaviours.
-
Demonstrated experience in workforce planning, team structuring, and anticipating future people needs for sustainable growth.
-
Strong understanding of how to build and maintain a positive, inclusive, high-performing organisational culture.
-
Experience writing and managing internal communications that support engagement, alignment, and transparency.
Leadership & Management
-
Experience of working independently and managing a broad portfolio of HR responsibilities with minimal supervision
-
Strong interpersonal skills with the ability to build trust across diverse teams and at all levels of seniority.
-
Demonstrated ability to provide strategic HR insight and advice
-
Experience in line management, including supporting direct reports’ development and wellbeing.
Other Skills and Attributes
-
Strong written and verbal communication skills; able to communicate complex or sensitive information with clarity and empathy.
-
Excellent organisational, planning, and prioritisation skills.
-
Proactive, solutions-focused, and adaptable to change.
-
High level of integrity, discretion and commitment to confidentiality.
-
Comfortable working in a fast-paced, values-led, and evolving environment.
Working Arrangements
-
Current members of the team are based across the UK, with some in London, Reading, Bristol, Manchester and Northern Ireland. Applicants must be able to travel once a month for a Tuesday full team meeting which takes place in Bristol or Reading. Additional coworking opportunities in Bristol, Reading or London may be possible.
-
This role is fully remote, with flexible working arrangements.
-
All employees, volunteers, partners, suppliers and consultants working with Good Faith are expected to adhere to our Code of Conduct and safeguarding policies. Good Faith’s commitment to safeguarding means we seek to ensure that no harm comes to people as a result of contact with the organisation’s programmes, operations or people.
-
You will need to have the right to work in the UK.
Supporting Your Application
-
We are happy to discuss and make any reasonable adjustments you might need at any stage of the application process.
-
All employees, volunteers, partners, suppliers and consultants working with Good Faith are expected to adhere to our Code of Conduct and safeguarding policies. Good Faith’s commitment to safeguarding means we seek to ensure that no harm comes to people as a result of contact with the organisation’s programmes, operations or people.
-
You will need to have the right to work in the UK.
-
If you disclose a disability during your application process and you meet the minimum criteria for the role, we will contact you to discuss any reasonable adjustment you might need at the interview. If you wish to disclose a disability, please email us.
-
We’d be very happy to answer any specific questions relating to this role - please email us on with ‘Query for People & Culture Manager role’ in the email subject line and we’ll get back to you as soon as we can.
-
To apply, send a cover letter (max 1 side of A4) which specifically addresses the requirements listed in the person specification, along with a CV, as we will use this to shortlist applications. Email these to us with ‘Application for People & Culture Manager role’. Applications must be received by 11:59pm on Sunday 23rd November 2025.
-
For more information, see our website or find us on X at @goodfaith
The client requests no contact from agencies or media sales.
The Opportunity
The Partnership works to stop perpetrators of domestic abuse, support survivors, and build systems that make families everywhere safe and well.
Reporting to the Head of Operations (Drive Partnership), the HR Business Partner will act as a trusted strategic advisor and operational lead for the Drive central team, supporting around 60 staff across the three partner organisations. You will work closely with a Social Finance colleague to ensure alignment and effective communication across the partnership.
You will provide proactive, people-focused support across the full employee lifecycle — from workforce planning and organisational design to recruitment, engagement, and wellbeing. You will play a key role in shaping inclusive, consistent, and evidence-based people practices that strengthen the Partnership’s culture and enable high performance.
This is a unique, cross-organisational role. While Social Finance will act as the lead employer (and you will be formally employed by Social Finance), you will work day-to-day as a key member of the Drive Partnership’s central team, collaborating closely with HR colleagues from SafeLives, Respect, and Social Finance to share best practice and ensure consistency across organisations.
This role will suit an experienced HR professional who thrives in collaborative, mission-driven environments and enjoys shaping strategic people solutions, building relationships, and navigating complexity.
The Team The Drive Partnership, established by Respect, SafeLives, and Social Finance in 2015, is working to end domestic abuse and protect victim-survivors by disrupting, challenging, and changing the behaviour of those who are causing harm. The Drive Partnership does this through the development of innovative responses to those causing harm and advocating for systems and policy change to develop sustainable, national systems that respond more effectively to all those causing harm to increase the safety and freedom of all adult and child victim-survivors.Our vision is that by 2026 there will be a consistent approach which sees agencies in all PCC and local authority areas across England and Wales – backed by national leaders – working together to disrupt abuse and change behaviour to increase safety for victim-survivors, including children and families.
Key Responsibilities
Strategic HR Business Partnering
-
Partner with the Drive Partnership leadership team to develop and deliver workforce plans that align with programme priorities and ensure teams are structured for success.
-
Provide insight, challenge, and evidence-based recommendations to inform strategic decisions around Partnership design, resourcing, and culture.
-
Participate in leadership and Board meetings, contributing to discussions on people and organisational effectiveness.
-
Develop and maintain trusted relationships with senior stakeholders across partner organisations, influencing decision-making through expert HR advice.
People Operations and Employee Experience
-
Act as the first point of contact for HR queries for the Drive Partnership leadership team, providing clear, consistent advice on employment law, policies, and best practice.
-
Lead the design and continuous improvement of recruitment, induction, and onboarding processes for Drive roles, ensuring a seamless and inclusive candidate experience.
-
Contribute to salary structures including, pay benchmarking, and contractual changes, advising partners on pay and reward issues across the Partnership.
-
Conduct and analyse exit interviews, producing actionable insights to inform retention and engagement strategies.
-
Champion employee engagement and wellbeing — analyse feedback, identify trends, and implement initiatives that enhance the employee experience.
Collaboration and Continuous Improvement
-
Work closely with HR teams in Respect, SafeLives, and Social Finance to align HR policies, processes, and systems where possible.
-
Support the creation and embedding of a strong, inclusive culture that reflects the Partnership’s values and mission.
-
Contribute to projects to strengthen diversity, equity, and inclusion across the Partnership.
-
Use HR metrics and data to provide insight and drive continuous improvement across all people practices.
About You
Experience and Skills
-
Proven experience in a strategic or senior HR generalist role with exposure to the full employee lifecycle, ideally across multiple organisations or partnerships.
-
Strong relationship management and influencing skills, with the ability to work effectively with senior leaders across different organisational contexts.
-
In-depth knowledge of UK employment law, HR policy, and best practice.
-
Experience in designing and delivering recruitment, onboarding, and engagement strategies.
-
Strong analytical skills, with the ability to interpret HR data and translate insights into practical actions.
-
Excellent communication and interpersonal skills, with a collaborative and solutions-focused approach.
About Social Finance
We are an ambitious not for profit organisation that helps to design, fund and scale better solutions to complex social problems. Our vision is a fairer world where together we unleash the potential of people and communities. We do this by working in partnership with local and national governments, funders, communities and the social sector to tackle complex and enduring social problems in the UK and across the world.
Our skills include financial analysis, data and digital insight, outcomes-focused partnerships, strategy, research and design. We combine these specialisms in different ways to address specific social challenges. We create effective solutions that blend the expertise of communities and professionals to deliver better outcomes in issues such as homelessness, domestic abuse, children’s services, health, employment and skills.
Ready to make your own impact on these issues? Then come and join us.
Our multi-skilled team of over 120 people come from diverse backgrounds in the public, private and charity sectors, all sharing a passion for making change happen. We provide a high-quality training and development programme in-house with great opportunities for career progression. We’re a friendly and intellectually curious bunch, always up for a debate. Read more about what it’s like to work here.
Our values
Everyone at Social Finance believes that change for communities is possible. To help us achieve it, we have three core values that guide everything we do. We are curious, empathetic and pioneering.
Working at Social Finance
The fixed salary for this position is £56,500 per annum. Working for a mission driven organisation is more than just what we pay though, it’s about our culture, our approach and what else we offer. Read more about working at Social Finance here.
Equity, Diversity and Inclusion
We actively encourage applications from under-represented and minoritised groups, including those with lived experience of the social issues we are working to address. We are an equal opportunities employer.
We support a range of flexible working options and welcome UK based applications from outside of London/the Southeast so far as they can meet the in-person meeting requirements for the role. Read more about our approach to equity, diversity and inclusion here.
We work on some projects where our clients may require different levels of DBS checking for our employees. Candidates deemed suitable for a role after interview will be asked to declare any unspent convictions to ensure that we are able to resource them to projects appropriately.
For more information about the role, please contact Shady Zanbaghy
Closing date for applications: 5pm 19 November 2025
First round interviews: w/c 1 December 2025
Second round interviews: tbc
The client requests no contact from agencies or media sales.