“Providing free, independent, confidential and impartial advice”
Citizens Advice Southwark has a track record of delivering high-quality services from its offices in Peckham and Bermondsey and outreach locations across Southwark and South East London. We sort out problems together, for good, by providing free, independent, confidential and impartial advice across all areas of social welfare law, and through using the experience of our clients to bring about positive change through research and campaigns.
Generalist Adviser – Covid-19 Financial Shield Project
Salary: NJC Salary Scale 6 - £29,194 to £30,754 per annum
Hours: Full-time
Term: Fixed Term to 31 March 2022
When the Coronavirus Job Retention Scheme and other Covid-19 related protections for households eventually come to an end, there is expected to be a significant rise in financial difficulties and debt problems, especially amongst already vulnerable people and people with long term health conditions.
To help address this Citizens Advice Southwark is working with the local Primary Care Networks to create a healthcare pathway allowing general practice to identify local residents that would benefit from pro-active and targeted money advice and financial support.
To deliver this exciting new project we are looking for 4 full time generalist advisers who will be based at our offices and at GP surgeries in Bermondsey and Peckham and will work closely with Social Prescribing Link Workers employed by South and North Southwark Primary Care Networks.
In this role you will take referrals from local GPs surgeries and other services, and provide 1:1 advice and support to people with complex needs, developing personalised plans to tackle their debt and financial liabilities.
To undertake this role you will need:
- At least six months recent experience of providing Generalist Advice to the public including casework in welfare rights, housing and debt.
- Proven ability to interview clients using sensitive listening and questioning skills to get to the root of issues and empower clients in a non-judgmental way.
- An understanding of the financial challenges facing citizens, especially as a result of COVID.
- Ability to work closely with and develop relationships with a wide range of stakeholders across organisations and sectors, including health and voluntary and community sector.
- Ability to commit to and work within the aims and principles of Citizens Advice Southwark.
Closing date: 9.00 am Monday 1st February 2021
Interviews Wednesday 3rd & Thursday 4th February 2021
For further information and an application pack please visit our website.
We offer a range of employee benefits, including generous annual leave, an employer matched pension contribution up to 10% salary, and training and development opportunities to continue your professional development.
Citizens Advice Southwark is an equal opportunities employer and encourages applications from all applicants who meet the person specification irrespective of sex, gender reassignment, marriage or civil partnership status, pregnancy and maternity, sexual orientation, race, religion or belief, age, or disability.
“Providing free, independent, confidential and impartial advice”
Citizens Advice Southwark has a track record of delivering high-quality services from its offices in Peckham and Bermondsey and outreach locations across Southwark and South East London. We sort out problems together, for good, by providing free, independent, confidential and impartial advice across all areas of social welfare law, and through using the experience of our clients to bring about positive change through research and campaigns.
Generalist Advice Worker/Advice Session Supervisor (or Trainee position)
Salary scale SO1 - £31,455 to £33,290 per annum
Full-time
Permanent Position
Post funded by Southwark Council.
The post is suitable for an experienced Advice Session Supervisor (ASS) or as a development opportunity for a Certificated Generalist Advisor to train to become an ASS within six months of starting in post. If applying without existing experience of supervising volunteers and of undertaking the role of Advice Session Supervisor the starting salary will be Scale 6 - £29,194 whilst undertaking training.
The post holder will be required to work across all of our offices and outreaches in Southwark according to operational needs.
The role includes:
- Providing advice to the public and undertaking casework on social welfare law issues
- Supervising advice and gateway assessment sessions
- Supporting and supervising volunteers
To be successful you will need:
- Have achieved the Generalist Advisor Certificate and have experience of Generalist Advice Casework
- Either experience of supervising volunteers and undertaking the role of Advice Session Supervisor or be able to demonstrate the ability to undertake this role with training provided within 6 months of starting
- To understand, empathise with and be committed to the Service’s aims, principles and equal opportunities policies
Closing date: 9.00 am Monday 1st February 2021
Interviews Wednesday 3rd & Thursday 4th February 2021
For further information and an application pack please visit our website.
We offer a range of employee benefits, including generous annual leave, an employer matched pension contribution up to 10% salary, and training and development opportunities to continue your professional development.
Citizens Advice Southwark is an equal opportunities employer and encourages applications from all applicants who meet the person specification irrespective of sex, gender reassignment, marriage or civil partnership status, pregnancy and maternity, sexual orientation, race, religion or belief, age, or disability.
“Providing free, independent, confidential and impartial advice”
Citizens Advice Southwark has a track record of delivering high-quality services from its offices in Peckham, Walworth and Bermondsey and outreach locations across Southwark and South East London. We sort out problems together, for good, by providing free, independent, confidential and impartial advice across all areas of social welfare law, and through using the experience of our clients to bring about positive change through research and campaigns.
Generalist Advice Caseworker
NJC Scale 6 - £29,194 to £30,754 per annum pro rata
Part-time or full-time (minimum 21 hours per week)
Fixed Term to 31 March 2022
We are looking for an experienced Generalist Advice Caseworker to deliver a high quality advice service. You will be required to work across our three offices in Southwark according to operational needs. The role includes providing advice to the public and undertaking casework on social welfare law issues.
To be successful you will need to have:
- Six months recent experience of providing Generalist Advice to the public
- An understanding of the advice needs and issues of the local community in a diverse, inner city area
- To understand, empathise with and be committed to the Service’s aims, principles and equal opportunities policies
For further information and an application pack please visit our website.
Closing date: 9.00 am Monday 1st February 2021
Interviews Wednesday 3rd & Thursday 4th February 2021
We offer a range of employee benefits, including generous annual leave, an employer matched pension contribution up to 10% salary, and training and development opportunities to continue your professional development.
Citizens Advice Southwark is an equal opportunities employer and encourages applications from all applicants who meet the person specification irrespective of sex, gender reassignment, marriage or civil partnership status, pregnancy and maternity, sexual orientation, race, religion or belief, age, or disability.
Funded by London Borough of Southwark.
ABOUT US
The Royal United Services Institute (RUSI) is the world’s oldest and the UK’s leading defence and security think tank. Its mission is to inform, influence and enhance public debate on a safer and more stable world. RUSI is a research-led institute, producing independent, practical and innovative analysis to address today’s complex challenges.
ABOUT THE ROLE
RUSI has charity status and fundamental to delivering its purpose are its people and their well-being.
The Institute’s staff numbers have increased rapidly in the last few years from being a small to a medium sized organisation. There is a need to expand its Human Resources (HR) management capacity. This is a hands-on role that requires the successful candidate to be proactive, resilient, and to have good balance of people and task to deliver the Institutes HR objectives. The Human Resources Manager will work alongside the HR Director as a generalist and manage all aspects of HR across the organisation including recruitment, training, employee engagement and employment relations.
We are seeking an experienced HR Manager or an experienced HR Advisor looking to take the next step in their HR career. You will ideally have a charity sector/think tank background or with experience in working with small/medium sized organisation (SME). You will be CIPD qualified or have a similar qualification.
The successful candidate will be skilled in delivering an outstanding customer service to employees and external stakeholders alike. You will lead and manage our recruitment process supporting line managers to deliver a positive candidate experience. As a generalist you will manage the day to day HR operations but will have the autonomy to develop and take responsibilities for HR initiatives and projects.
To be successful in this role you will need a can do attitude and a flexible approach to responding to changes. You will possess the skills to challenge and influence all levels of management ensuring that best practices is upheld at all times.
For full job specification and how to apply please visit our career page.
About RUSI
The Royal United Services Institute (RUSI) is the world’s oldest and the UK’s lead... Read more
The client requests no contact from agencies or media sales.
Main duties:
Assist with payroll and pensions processes
Assist with staff entitlements including annual leave administration
Assist with the HR Filing.
Assist with maintaining the HR database
Assist with recruitment processes including drafting the official letters etc
If you are immediately available with the above skills and experience within the third sector, please apply online today!
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