Salary: £27,000 pa (pro rata 14 hours per week) and £30,613 pa (pro rata 7 hours pw for Supervisor role)

Hours: 21 hours per week

Contract: 12 months

Pension Payment: CommUNITY Barnet will make a pension contribution into a workplace pension scheme

Annual Leave: 28 days per annum (pro-rata), excluding bank holidays

Based in: Enfield

Role Purpose:

This role is to provide information and advice in a wide field of subjects, including welfare benefits, housing, health, community care, and local services.

Due to Covid-19, the service is currently being delivered remotely, but once out of lockdown, we will resume face to face at our advice Hubs, located at various sites in Enfield.

Background

Enfield Connections is an inclusive information and advice service developed for Enfield residents (18+) in need of support, information and advice which they can use to make informed decisions in self-managing long term care, deciding when to contact adult social care and to be able to live independently for as long as they possibly can.

The service was developed as part of Enfield Council’s transformation programme procuring services from the voluntary and community sector to support local residents to remain independent for as long as possible before presenting to health and social care services for help or assistance. 

CommUNITY Barnet is responsible for the delivery of Enfield Connections. CommUNITY Barnet is an award-winning charity delivering community and development services in 7 London Boroughs. We support and represent residents and voluntary and community groups, charities and faith groups across London. We have been established for 40 years, and our mission is to help transform local communities, working in partnership with residents, agencies and volunteers

We particularly welcome applications from disabled and Black, Asian and Minority Ethnic (BAME) candidates

Closing date for applications: Monday 10th May at 9am

Interviews will be held via Zoom

Please send your CV, with a covering letter explaining how you meet the requirements of the person specification.

At Citizens Advice Hounslow we are looking to appoint an experienced Generalist Adviser with the ability to work remotely (via phone and/or digital channels) as well as the flexibility to work from our offices and outreach venues when viable.

To apply you need to demonstrate:

• at least one year full-time or part-time equivalent experience of providing high quality advice and casework at generalist level;
• a sound knowledge of generalist enquiry areas, in particular welfare benefits and debt;
• the ability to work out benefit calculations and better-off calculations in a system where Universal Credit and legacy benefits operate alongside;
• the ability to meet deadlines and manage your workload in a pressured environment;
• the capacity to work unsupervised or with minimal supervision
• good communication and IT skills to deal efficiently with telephone queries, online information and case recording on a CRM.
• the willingness to take up research & campaign work in accordance with the aims and principles of Citizens Advice
• the willingness to carry out any other reasonable duties as and when required to meet service needs
• the flexibility to work remotely and ideally move around the borough and work from our venues if required, should this become possible again.

For more details about the role please download the Job Description and Person Specification.

Please note:We can only respond to successful applicants. We reserve the right to close this vacancy as soon as it has been filled, therefore if you are interested please submit your application as early as possible.

We are Barnet Lone Parent Centre, a small grassroots charity supporting people in the London Borough of Barnet.  We provide free, independent benefits and generalist money advice for anyone in need, not just lone parents. We pride ourselves on providing high quality face-to-face, personalised, friendly service for those who are the most vulnerable in our community. This can include those with low income, mental health conditions, physical disability, substance misuse issues and more.  This work can be rewarding, stimulating and sometimes challenging.

You are an experienced and well-qualified adviser with a passion for helping people.  Ideally, you will have worked in the advice sector for two years or more and managed case files. You are a focused person who can provide excellent service for beneficiaries in an efficient, well-organised way. The ability to work independently whilst meeting deadlines is a key skill you will need. You take pride in ensuring that beneficiary needs are fully met with fairness, dignity and respect.

Unfortunately, our website is not currently available as we are in the process of updating it. If you would like more information about our charity have a look on the Charity Commission website. Our charity number is 1125818. 

Citizens Advice in Somerset have exciting Advisor opportunities

(with some home working)

Citizens Advice Somerset is a collective of five Citizens Advice charities that work closely together to provide the very best advice on issues affecting individuals and families. Whatever problem someone seeks our advice on, we value diversity, champion equality, challenge discrimination and help people to find a way forward.

Together the five charities ensure that everyone living in Somerset has quick and easy access to accurate advice. Our partnership working enables us to share best practice, be more accessible for the people who need us most and operate as efficiently as possible. This is an exciting time to become involved in a progressive collective of forward-thinking charities determined to deliver the best support to Somerset residents.

Right now, we are looking to build our teams with these exciting appointments;

• Debt Assessor, 37.5hrs per week, flexibly based from home, Bridgwater and from various locations across the district
• Generalist Adviser, 37.5hrs per week, flexibly based from home, Bridgwater and from various locations across the district
• Multi-Skilled Caseworker, 37.5hrs per week, flexibly based from home, Bridgwater and from various locations across the district
• Somerset Cases Team Adviser, 37.5hrs per week, flexibly based from home and one of the Citizens Advice offices in Somerset 
• Universal Credit Adviser (6hrs pw) based in Taunton (candidates may also want to apply for the Debt & Benefits post below)
• Debt & Benefits Adviser (15hrs) based in Taunton

​Please note- closing dates vary from role to role.

You will be a team player, flexible and friendly, with good IT skills and ideally have a good understanding of advice and social welfare law. Training and induction will be given, and all suitable candidates will be considered.

Roles may include some home working, and may support the work of more than one base. If you feel that more than one of the vacancies suits your skills and experience, then please apply for all that interest you. We will consider job share.

To find out more about each opportunity, the skills and experience we are looking for, the closing date and how to apply, please visit our website via the Apply button.

Good luck! This is an exciting to be joining Citizens Advice in Somerset.

Citizens Advice Hounslow is a well-respected charity, operating in the London Borough of Hounslow.  Thanks to our amazing team of staff and volunteers, we support over 8,000 clients a year through our face to face, phone and digital services. However, in the current circumstances, we are mainly operating remotely.

We are seeking to recruit an experienced Advice Supervisor or Caseworker with experience in a supervisory role to:

• support and supervise advice sessions (currently all services are running remotely, mainly by phone)
• check advisers’ work at generalist level
• give advice to clients if required, according to service needs, dealing with own casework
• ensure high quality of advice is maintained at all times
• promote and take up research & campaign work in accordance with the aims and principles of Citizens Advice
• carry out any other duties compatible with the role as and when required

For more information about the role please download the Job Description and Person Specification.

Please note: we are unable to respond to applicants who have not been shortlisted. We reserve the right to close this vacancy as soon it has been filled, therefore if you are interested please submit your application as early as possible.

Job title: Legal Counsel

Region: Home Based

Directorate: Legal

Contract: FTC, Maternity cover – 9 to 12 months. Full Time, 35 hours per week

Salary: £38,000 to £44,000 gross per annum

About The Royal British Legion

The Legion is at the heart of a national network that supports our Armed Forces community through thick and thin – ensuring their unique contribution is never forgotten. We’ve been here since 1921 and we’ll be here as long as they need us.

Our Values and Behaviours

Does the following describe you?

• A desire to provide a great customer service and support.
• Enjoy and thrive in working in teams and with others.
• Passionate about supporting the Armed Forces community and honouring their contribution.
• Come to work each day to be the best you can and to learn and develop.
• An encourager, eager to share your knowledge and experience to help others.

If so then we would like to hear from you ….

The Role

This is a great opportunity to join a growing legal team on an interim basis to provide maternity cover for the Legal Counsel role.  The successful candidate will report to the Senior Legal Counsel.  This is a full-time role and is a varied commercial role that will suit a generalist lawyer and you will be responsible for a very broad range of issues.

Your primary responsibilities will be to:

• Provide advice to the whole charity on issues affecting the Legion’s activities, including care homes, benefits, debt and money advice, membership, events and fundraising.
• Protection of the Legion’s brands and intellectual property and liaison with external trademark attorneys.
• Drafting, negotiating, reviewing, updating and creating amendments to various contracts, with a particular emphasis on Procurement matters.
• Support the business in its compliance with Information Security legislation and Data Protection.

You will hold a current practicing certificate or Bar Council equivalent qualification - where specific UK qualifications are required; we will take into account overseas equivalents.  You should be able to demonstrate relevant experience of working in house in a legal advisory capacity with experience of contract negotiation with third parties and experience of advising on Procurement, Intellectual Property and Data Protection matters.

The post is home-based with occasional travel to our head office in London.

How to Apply

Please apply by clicking ‘Apply online’.

Closing date for this role is: Sunday 25th April 2021.

We reserve the right to close this vacancy when we are in receipt of sufficient applications. Should you wish to apply for this post you are advised to complete and submit your application form as soon as possible.

We are currently looking to recruit a Debt Adviser (applications from trainees through to experienced are being sought) to join our debt team.

Salary: £21,074 (FTE) as a Trainee. Generalist Level £23,112 (FTE) rising to  £24,658 (FTE) for Caseworker Level (subject to all criteria met)

Hours: Part-time, 18.5 per week

Contract: MaPS funded role, the funding is currently awarded until 31 March 2022

Responsible to: Project Manager MaPS

Project/area: MaPS

Location: Coventry, CV1 - Please note that we are currently working remotely.

We want people who are passionate about giving an effective service to those most in need. You will need to demonstrate that you can engage skilfully with clients who are vulnerable and distressed; have proven skills at working in a busy environment; the success of this contract is measured against target performance and the ability to work under pressure will be required. Excellent communication and numeracy skills will be essential, as will being able to embrace the values of the Coventry Citizens Advice.

Trainee Debt Adviser

You will be able to demonstrate the potential to successfully provide debt advice most probably through having had 6 months experience doing so as a volunteer or paid non-specialist adviser.  You will have the ability to understand written and oral information of some complexity; have good numeracy skills sufficient to compile accurate financial statements and calculate benefits; and, have effective oral and written communication skills for the purposes of negotiation and reporting. Strong organisation and communication skills are essential.

In the first instance we are seeking someone who can progress quickly from Trainee to the generalist Level Further progression through the different levels of CCA’s Debt Adviser development scheme will be possible through demonstrating compliance with the commensurate competencies through case-based evidence within a formal assessment process. 

Generalist Debt Adviser

You will be able to demonstrate the potential to successfully provide debt advice through having had 1 years’ experience providing debt advice.  You will have the ability to understand written and oral information of some complexity; have good numeracy skills sufficient to compile accurate financial statements and calculate benefits; and, have effective oral and written communication skills for the purposes of negotiation and reporting.

The candidate would be expected to progress to caseworker level and support and training will be provided to achieve this.

Case Worker Debt Adviser

You will have 2 years recent experience in debt advice within the last three years including experience of court representation and be a DRO intermediary.

Applicants must have successfully completed the MaPS accredited learning to casework/specialist level.

For all three levels please note: Whilst support and mentoring will be provided, it is essential that you are able to identify and develop learning opportunities.

For further information and to apply please visit our website via the apply link. 

Age Concern Hampshire has an exciting opportunity for a full-time HR Manager to provide a wide range of generalist HR support and advice on a range of people management activities.

Working for Age Concern Hampshire

We are proud of our open, honest, collaborative culture where staff can thrive.  We strive to ensure everyone always feels valued, supported, listened to and appreciated.  You will work with our incredible teams of caring, dedicated and friendly employees and volunteers who really make a difference to peoples’ lives. 

Other benefits include:

•  A competitive salary
• 24 days paid holiday, plus bank/public holidays
• Free car parking
• An Employee Assistance Programme offering 24 hour confidential support on a wide range of issues
• COVID-compliant working practices
• Pension Scheme

The main responsibilities of the HR Manager role include:

• Provide high quality advice to management in line with the Charity’s policies and procedures and relevant employment legislation where applicable.
• Advise and assist managers with recruitment campaigns, writing of job descriptions, conducting interviews and managing the administrative processes. Proactively support the development of the recruitment process for both staff and volunteers.
• Prepare and issue contractual documents.
• Maintain accurate and up-to-date HRIS data
• Design and deliver HR training workshops to managers
• Contribute to the improvement and development of HR Policies and Procedures ensuring compliance with employment legislation where applicable.
• Assist in the administration of placements under the Governments “Kickstart” scheme (16 to 24 Year olds).
• Lead or participate in improvement projects in line with the functional HR objectives.
• Deal with day-to-day HR enquiries from all employees.

Personal Qualities needed to be a successful as HR Manager:

• Empathetic, resilient, communicative and confident
• Highly motivated to ensure a high quality, effective and safe HR service provision
• Honest, trustworthy, reliable and respectful
• Ability to use initiative to solve problems
• Ability to build and develop relationships with stakeholders
• Attention to detail while remaining focused on key objectives
• Strong influencing skills
• Strong organisational and time management skills to handle multiple priorities
• Able to work under pressure
• Good team player but also able to work alone

Skills and Experience we are looking for in our HR Manager:

• CIPD qualified to level 5 and evidence of ongoing CPD
• At least 7 years’ experience in a HR Advisor/Generalist/Officer role
• Up to date knowledge of UK employment law
• Experience of recruitment, ideally in the Care Sector
• Experience of managing payroll
• Experience of HR Policy and Procedure writing, reviewing and developing
• Ideally will have experience of participating or leading HR projects
• MS Office skills including Word, Excel, Powerpoint and Outlook

A current driving licence and a willingness to travel within Hampshire is essential for this role.

Age Concern Hampshire is an equal opportunity employer and welcomes applications from suitably qualified people from all sections of the community.

We are looking for an individual with previous experience of developing and delivering training in both one-one and group settings. You will be able to analyse training needs and draft an annual training plan to ensure that our staff and volunteers provide high quality information and advice. 

Able to work on your own initiative and within a team, you will have excellent interpersonal and communication skills, good IT skills, be able to undertake and check complex calculations and understand Citizens Advice quality requirements. Ideally, you will also have Citizens Advice or other social welfare law advice experience.

Contract: Permanent

Hours: 36.25 per week (includes some Saturday work on rotation)

Salary: £24,000 - £25,500 per annum (depending on experience)

Location: Leigh (and other locations across Wigan Borough)

Purpose of Role

• To recruit, train, develop and supervise volunteers, placements and paid advice staff, ensuring that trainees complete the Advice Learning programme in a timely manner 

• Analyse and meet the training requirements of existing volunteers and staff using a variety of tools and processes to ensure that high quality advice is provided to clients

• Line manage a small team of advisers under the Government’s Kick Start programme

• Promote the take up of Research and Campaigns 

• Develop advice and information provision in the Borough, through the delivery of training to advice and information staff (including volunteers) of partner organisations

Closing Date: we are looking for a quick start so the advert will close as soon as the position is filled

Stage 1 Interview: Online competency tests 

Stage 2 Interview: Video interview to include a presentation to the panel

Note that CV’s will not be accepted.

Why work with us?

• 34 days paid leave (including bank holidays)

• An Employee Assistance Scheme

• Flexible working, including some home working

• Access to discounted private health care

• A fun, supportive atmosphere

• An organisation that cares about its staff 

Job Title: HR Business Partner

Location: Nottingham City, but travel to Nottinghamshire, Derbyshire, South Yorkshire Lincoln and Lincolnshire is an essential part of the role.  Some home working is an option.

Salary: Grade 18, £ £31,998 to £34,467pa FTE (£25,944-£27,946 pro-rata)

Status & Hours: Permanent, 30 HPW

Do you want to work for an organisation where 96% of staff, in the last Staff Survey, said that they enjoy their work?

We are looking for an HR Business Partner to join our enthusiastic and busy HR team.  Reporting to the HR Manager, you will join a team of 13 (including 2 other HR Business Partners), and play a lead role in supporting and advising our staff and Managers at all levels.

The successful candidate will:

• Have a proven track record and experience in all aspects of employee relations
• Have excellent generalist HR knowledge and a sound working knowledge of current HR employment legislation
• Have experience of advising Managers and Senior Leaders
• Have experience of managing processes of change, i.e. TUPE/Redundancy/Restructure processes
• Have experience of writing and advising on HR policies and procedures
• Have excellent IT and communications skills
• Know how to make a positive impact in the interests of service delivery to our Service Users
• Be a graduate CIPD member
• Be resilient, confident & determined
• Have access to a car for work purposes and be willing to travel regularly to various sites across the organisation

In return, we offer a competitive salary and benefits package plus the chance to join an organisation that makes a difference to the lives of vulnerable people.

CVs will not be accepted.

NO AGENCIES PLEASE.

Framework is an Equal Opportunities Employer. Registered charity No: 1060941.  

Islamic Relief Worldwide is an independent humanitarian and development organisation, serving humanity for over 37 years. With an active presence in over 40 countries across the globe, we strive to make the world a better and fairer place for those affected by poverty, conflicts and natural disasters.

IRW are currently recruiting for the position of ‘International HR Manager' to join its dynamic International Programmes Division. The purpose of the role is to lead and strengthen the global HR remit and provide empowerment to the function by building global people practices that enable success. The post holder will provide strategic leadership, coaching and supporting globally based HR staff to enable good people management, empowering others to lead, and delivering on strategic ambitions relating to people and culture. The post holder will actively align to the CHS HR standards and implement within practises. 

The successful candidate must have or be:

• Level 7 CIPD qualified
• Strong and seasoned analytical and problem solving skills, with the ability to think creatively and laterally to overcome challenges
• Strong organisation skills and attention to detail to ensure high quality in ones work
• Ability to prioritise and work efficiently under pressure and subject to changing priorities; proven experience of managing multiple projects, meeting deadlines and using judgment and initiative in problem resolution
• Excellent communication (written and verbal)
• Excellent levels of computer literacy including Microsoft Office applications and HR software

If you are talented, reliable, service minded, resilient and a highly motivated professional looking for a meaningful career, with a strong commitment to IRW’s mission and values of sincerity, excellence, compassion, social justice and custodianship, please apply by completing our online application form.

PLEASE NOTE: Interviews are expected to take place on 12/05/2021. Only shortlisted candidates will be contacted.

Pre-employment Checks:

Any employment with Islamic Relief will be subject to the following checks:

• screening clearance
• proof of eligibility to live and work within the UK
• receipt of satisfactory references

Please note, for UK based roles, we are only able to accept applications from candidates who are eligible to work in the UK. We are unable to progress applications which would require sponsorship.

Our values and commitment to safeguarding

IRW is committed to preventing any type of unwanted behaviour at work including sexual harassment, exploitation and abuse, lack of integrity and financial misconduct; and committed to promoting the welfare of children, young people, adults and beneficiaries with whom IRW engages. IRW expects all staff and volunteers to share this commitment through our code of conduct. We place a high priority on ensuring that only those who share and demonstrate our values are recruited to work for us.

The post holder will undertake the appropriate level of training and is responsible for ensuring that they understand and work within the safeguarding policies of the organisation.

All offers of employment will be subject to satisfactory references and appropriate screening checks, which can include criminal records checks. IRW also participates in the Inter Agency Misconduct Disclosure Scheme.

In line with this Scheme, we will request information from job applicants’ previous employers about any findings of sexual exploitation, sexual abuse and/or sexual harassment during employment, or incidents under investigation when the applicant left employment.

By submitting an application, the job applicant confirms his/her understanding of these recruitment procedures.

Applicants should be sympathetic to the values of Islamic Relief:

(Sincerity, Excellence, Compassion, Social Justice and Custodianship)

Islamic Relief is an equal opportunities employer