Gift Aid Officer Jobs in Birmingham
We are looking for a Senior Donor Journey Officer to join a supportive team and plan, develop and improve Individual Giving retention donor journeys across all channels for a wonderful international charity.
This is a Uk based remote working role with quarterly UK travel.
The Charity
An ambitious international development charity dedicated to supporting and prioritising childrens needs across the globe.
You would be joining a supportive and inclusive team with entitlement to their competitive employee benefits including 25 days entitlement plus paid bank holidays and time over Christmas, and a pension contributory scheme matching your contribution up 5%, as well as much more!
The Role
Join a growing team in this brand new role to project manage retention activity including a their twice-yearly supporter magazine.
Plan, develop and implement complex multi-channel donor journeys using Marketing Cloud, Salesforce, telemarketing and offline communications.
Ensure IG donor journeys provide a great experience for supporters. This will include (but is not limited to) early retention journeys, general journeys, cash, conversion, upgrade, reactivation and Gift-Aid.
The Candidate
Demonstrable experience in individual giving donor journey planning and implementation.
Demonstrable experience of supporting retention campaigns.
Experience of planning and delivery of multi-channel supporter experiences.
Demonstrable experience of using Marketing Cloud and Salesforce (or similar) for campaigns, donor journeys and reporting.
IMPORTANT NOTE
Please note this charity is reviewing applications on a rolling basis so please get in touch ASAP to find out more.
Our aim is to respond to all successful applications within 5 days. If you havent been contacted within 5 days your application has been unsuccessful, but we positively encourage you to apply for any other positions that you may see in the future.
We apologise that we cannot contact everybody in person but thank you in advance for your interest.
Third Solutions encourages applications from individuals of all ages & backgrounds. Appointment will be made on merit alone but candidates must be able to demonstrate their ability to work in the UK. Third Solutions acts as an employment agency for permanent recruitment & an employment business for temporary recruitment as defined by the Conduct of Employment Agencies & Employment Business Regulations 2003.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
BirdLife International is recruiting a Database and Operations Manager dedicated to supporting conservation efforts through efficient data management and operational excellence. This vital role will manage the systems and operations that support the income generation required to deliver the organisation’s 10-year strategy.
Location: Remote with occasional visits to the Cambridge office
About BirdLife International
In nature, nothing exists alone.
Fallen leaves feed the soil, the forest filters water and birds scatter seeds, spreading new life.
Every living thing — including us — depends on each other. But people are breaking these delicate systems.
Species and habitats are under attack.
Our planet is in crisis.
We can’t fix it alone. We need a response as interconnected as nature itself. That’s why we unite.
Together, we’ve built a movement that turns local knowledge into global impact. By uniting national conservation organisations from around the world, we act as one to answer nature’s greatest moment of need.
As our name suggests, birds are our compass. The health of birds reveals the health of our world — they show us where nature needs us most urgently.
From pole to pole, over forests, wetlands, mountains and seas, and across the migration paths of the world, birds know no borders. And neither do we.
Connecting countries, continents and cultures, we pull together to conserve and restore species and habitats.
We use our shared evidence to influence people, businesses and governments to change how society views and values nature.
And we unite as a chorus. Together, we give one voice to nature, creating change greater than the sum of our parts so birds and all life can thrive.
We are the only global partnership united to conserve all nature on our planet. We’ve achieved so much together over the last century, but right now, our world has never needed us more.
In nature, nothing exists alone.
Together, we are BirdLife International.
Together, we will conserve birds and all life everywhere.
About the role
Reporting to the Deputy Chief Development Officer, the Database and Operations Manager will have operational responsibility for the administration of the CRM (Raiser’s Edge) globally.
You will also lead on compliance and gift processing.
The Database and Operations Manager will:
- Be responsible for the upkeep, maintenance and efficiency of Raiser’s Edge for the organisation
- Ensure optimal data collection, reporting and donor engagement, so actionable insights can be delivered to drive the success of fundraising
- Champion best practice and encourage consistency of data input
- Be the Development team’s lead expert on Gift Aid and data processing compliance
- Be the global gift processing lead, including working with third-party fundraising platform providers.
Who we are looking for
We seek a database expert with the aptitude and willingness to learn to develop in this broad role.
The ideal candidate will have:
- Significant experience maintaining and administering a CRM system and working with large and complex sets of data
- Experience working with fundraising teams (across high-value, individual giving and digital)
- Excellent knowledge of data strategy and data analytics
- Experience managing, developing and implementing new systems and business processes
- Excellent problem-solving and communication skills
- Positive and open-minded attitude embracing continuous improvement
Please click 'Apply via website’ to be redirected to the Peridot Partners website, where you can find full details of the job description and register your interest to apply.
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