Girlguiding jobs
The Complaints and compliance team are looking for an enthusiastic Senior complaints and compliance lead who has experience of managing complex complaints and an understanding of safer recruitment in the charity youth sector. This role involves working with a range of stakeholders and the ability to be able to analyse and solve problems is an essential skill. You will need to have an understanding of legislation and best practice for safe recruitment, experience of developing or improving policy and procedure and the ability to present and train others.
This is a fantastic opportunity to join a fun loving, positive and supportive team who do their best to handle complaints and compliance cases as sensitively and empathetically as possible. You will report to the Complaints and Compliance manager and will manage other members of the team so the ability to build relationships and motivate others is important. If you are someone who enjoys a challenge, is able to prioritise a varied and demanding workload and is able to communicate effectively then we would love to hear from you.
Girlguiding is a large and complex network of organisations which work together to deliver opportunities for girls. The delivery partnerships team supports clear and open communication across this network, championing collaboration and positive change to maximise Girlguiding's impact. As Network relationships coordinator you will play an important role in supporting this work.
You’ll do this by developing and maintaining resources to support and strengthen relationships across the network. You’ll provide logistical support for a range of meetings and events which bring people from across the network together. You’ll also provide a high level of general administrative support to the team to help ensure team efficiency and a positive experience for delivery partners who include senior volunteer and staff leaders.
Thanks to funding from the DCMS Uniformed Youth Fund, Girlguiding is launching the Reach project to increase our impact in underrepresented communities and lower income areas. We want to create 1,400 spaces for girls to join, and test new ways for girls to engage with our offer. Between now and March 2026 we will run atleast six pilots to co-create offers with girls less likely to participate in our core offerings.
This is part of a new innovation adventure at Girlguiding. We’re using creative approaches to design, test and scale new delivery models to reach a new and diverse audience of girls.
We are seeking a dedicated project coordinator to join us to support the creation and testing of these innovative pilot projects. This role involves coordinating collaboration activities, engaging with internal and external contributors, and shaping pilot projects to maximise impact on girls.
Key duties and responsibilities:
- Coordinate small projects, manage budgets, and report on progress.
- Build positive relationships with stakeholders and facilitate collaboration.
- Conduct market research and raise awareness of new offerings.
- Gather knowledge and insight to inform project development and scale-up.
For this role, we will consider flexibility in work location, including fully remote working, so we encourage applications from all candidates.