Global head of finance operations jobs
The National Youth Agency is looking for a new Chief Operating Officer to join our Executive Leadership Team.
Contract: Permanent
Hours: Full-time - 37 hours per week
Salary: £85,000 per annum
Remote: This role is homebased (within the UK) with occasional to meetings, events and conferences.
What we do
As the national body for youth work, the NYA has a dual function. We are the professional statutory and regulatory body (PSRB) responsible for qualifications, quality standards, and safeguarding for youth work and services in England. In line with our charity mission and aims, we also champion youth work through research, advocacy, campaigns, and programmes.
We work in partnership and believe in collaborative leadership, listening to youth workers and the youth work sector so that we can understand their needs and respond to the challenges they face. We are ambitious for youth work and for young people and integrate youth voice and influence across our work
About the Role
Responsibilities will include:
- The COO leads the day-to-day functioning of the organisation to ensure smooth, efficient, and effective delivery of services. This is vital for maintaining operational stability and achieving strategic outcomes.
- They design and execute strategies that align with the organisation’s mission and long-term goals ensuring resources are used effectively and priorities are clear.
- They promote a culture of excellence, innovation, and continuous improvement through supporting employee engagement, productivity, and organisational success.
- The COO collaborates closely with the CEO/CFO and other senior leaders to drive strategic initiatives and business growth, ensuring unified leadership and coherent decision-making.
- They partner with the CFO to manage budgets, forecasts, and resource allocation. Financial oversight ensures sustainability and supports informed investment in strategic priorities.
- Strengthen governance and risk management frameworks, aligned to regulatory expectations and best practice while proactively managing reputational and operational risks.
- The COO cultivates strong relationships with partners, clients, and stakeholders to enhance service delivery and reputation. These relationships are key to influence, collaboration, and impact.
- They lead efforts to improve processes and adopt best practices across the charity to enhance efficiency and keeps the organisation competitive and responsive.
- They ensure that daily activities support the charities long-term objectives.
- The COO mentors other directors and departmental heads and fosters leadership capabilities across teams.
- They establish and track KPIs to identify inefficiencies and guide improvements through data-driven decision-making to enhance accountability and results.
- They evaluate and refine workflows to boost productivity developing efficient processes to reduce waste and improve service quality.
- They act as a bridge between departments and the CEO to ensure cohesive execution of strategic plans preventing silos and promoting organisational synergy.
- The COO serves as a senior figure in national and cross-sector forums, conferences, and strategic partnerships to strengthens the organisation’s voice and influence.
- They demonstrate commitment to Equality, Equity, Diversity, Inclusion, and Belonging in both internal culture and external programmes to foster a fair and inclusive organisation.
- They work with the CEO, CFO and Director of Growth to identify and pursue new revenue streams and strategic partnerships. This expands the organisation’s reach and sustainability.
- They engage in public speaking, media interactions, and external representation demonstrating clear communication, credibility, and stakeholder engagement.
- They develop and embed evaluation frameworks to assess progress against strategic goals. The measuring of our impact ensures accountability and informs future planning.
- They promote the organisation’s brand at events and through networking.
The COO takes on other responsibilities as needed to support the organisation’s mission.
About You
Essential competencies of the Chief Operating Officer:
- Extensive experience in senior leadership with a proven track record in operations, financial and risk management, and delivering high-performing teams, ideally in the charity sector.
- Strong understanding of business functions such as HR, Finance, Marketing, etc.
- Excellent leadership, communication, and interpersonal skills.
- Ability to think strategically and execute effectively.
- Strong problem-solving and decision-making abilities. Commercially astute, process-driven, and highly pragmatic in approach.
- Experience in driving performance and fostering a collaborative culture.
- Bachelor’s degree in business administration or related field; MBA preferred
Why Work for NYA?
- NYA operates as a people-first organisation, prioritising the well-being and needs of its employees.
- NYA offers an exceptional flexible working approach which encourages our team to balance professional responsibilities with their personal life.
- A remote based team, spread across England, fostering inclusivity and diverse talent. Despite geographical distances between team members, NYA maintains a highly motivated and connected team through the optimisation of digital tools.
- NYA is committed to supporting the continual personal and professional development of our team and helping them achieve their ambitions.
- We provide 25 days leave plus 8 days, life assurance scheme, 5% employer pension contribution and a comprehensive Employee Assistance Programme via Spectrum.life with unlimited specialist support available to all NYA employees.
How to Apply:
To apply, please submit the following via our online application platform by 11:59pm on Monday 29th September 2025:
A detailed CV setting out your career history, with responsibilities and achievements in line with the person specification in the About You section.
A covering letter highlighting your suitability for the role and how you meet the requirements in the About You section.
We will request data for our EEDI monitoring purposes, providing this is optional.
Please note: The covering letter is an essential part of the application process and will be assessed as part of your full application. We use AI detector software, so cover letters or CV’s with over 80% AI generated content will be disregarded. We understand that AI tools can offer support to candidates who have learning differences, which is why we will accept applications with some AI assistance. CV’s will not be accepted without a cover letter.
The National Youth Agency is an equal opportunities employer.
At NYA our inclusive culture means that we embrace individual differences and understand that we need a diverse team to achieve our organisations mission.
We wish to recruit candidates from all backgrounds to ensure our team reflects the rich diversity of the communities we serve. We encourage applications from anyone regardless of disability, ethnicity, heritage, gender, sexuality, religion, socio-economic background and political beliefs but we particularly welcome applications from global majority candidates and those from other minoritised ethnic groups in the UK as they are currently underrepresented in our team.
Youth Work changes lives
Which is why we’re committed to ensuring that as many young people as possible get to benefit from it.As the national body for youth work in England, the National Youth Agency (NYA) exists to champion its transformative power. We believe all young people should have the opportunity to benefit from the life-changing impact of extraordinary youth workers and trained volunteers.
We help to grow youth work provision in ways that keep it effective, relevant, safe and engaging, to help millions of young people reach their potential and thrive. We do this by providing guidance, support, advice, training and staff development opportunities for youth workers and youth work organisations. At the heart of everything we do are young people themselves. We work hard to ensure their voices are integrated into all our work, to develop provision that truly meets their needs.
REF-223747
Registered Charity 
21 - 50
Thank you!
Are you adaptable, eager to learn, and motivated by making a real difference?
We’re looking for someone with an adaptable and pro-active attitude and willingness to grow to join our dedicated Services and Partnerships team at the Motor Neurone Disease (MND) Association.
This is an excellent opportunity to develop your skills while supporting vital services that have a meaningful impact across the organisation. As our Administrator, you’ll help ensure everything runs smoothly behind the scenes, enabling colleagues to provide timely and effective support to those living with and affected by MND.
If you bring enthusiasm, flexibility, and a proactive approach, we can teach you the technical skills you’ll need to succeed.
Key Responsibilities:
- Responding to information and literature requests promptly and accurately
- Managing stock and supplies of information materials internally and externally
- Creating and maintaining records in our CRM system, and producing reports
- Sending welcome letters and GDPR consent forms to new referrals
- Handling sensitive correspondence, including condolence letters
- Co-ordinating the creation and delivery of memory, treasure, and teenage boxes
- Raising purchase orders and liaising with suppliers to ensure timely delivery and payment
- Processing service user feedback and supporting continuous improvement
- Keeping SharePoint documents and resources up to date
- Always working in line with our values, and policies around data protection and confidentiality
About You:
- A positive attitude and willingness to learn new skills
- Adaptable and open to change in a fast-paced environment
- Strong organisational skills, with the ability to manage and prioritise your workload
- Excellent attention to detail, accuracy, and a proactive approach to problem-solving
- Clear and professional communication skills with the ability to deliver excellent customer service
- Confidence using Microsoft Office – especially Outlook and Excel (full training on other systems will be provided)
- A respectful, team-focused approach, with a commitment to maintaining confidentiality at all times
About Us:
Our vision is a world free from MND. Our mission is to improve care and support for people with MND, their families and carers. We fund and promote research that leads to new understanding and treatments and brings us closer to a cure for MND. The Association also campaigns and raises awareness so the needs of people with MND, and everyone who cares for them, are recognised, and addressed by wider society.
What We Offer:
- 28 days holiday, increasing to 33 days after 5 years, plus Bank Holidays.
- Access to UK Healthcare, including dental, eyecare, health screenings, and therapies.
- 24/7 GP access via phone and video.
- Life assurance and confidential counselling helplines.
- Salary sacrifice schemes (Cycle to Work, Buy/Sell Annual Leave).
- Access to Benefit Hub for discounts on everyday shopping.
- Enhanced pension scheme.
- Opportunities for training and personal development.
- Hybrid working.
The full job description is available in the candidate pack.
We are committed to equality, diversity, and inclusivity. We work to remove barriers for everyone affected by MND, employees, volunteers, and stakeholders.
As part of the Disability Confident Scheme, we guarantee interviews for disabled applicants who meet the role's requirements.
Hybrid Working and Flexibility: This role offers hybrid working, with the expectation to attend the office 4 days per week. For the initial 6 - 8 week training period, 5 days per week office attendance is required.
We are open to part-time applications or job shares – please indicate your preferred working arrangement in your application.
This is a great opportunity to grow and develop within a supportive team that truly values your contribution. If you’re ready to play a key role in helping others deliver life-changing support, we’d love to hear from you.
Apply now and help us make a difference.
The client requests no contact from agencies or media sales.
Thank you!
Are you passionate about generating income for charitable causes? Do you have experience building strong relationships and leading applications to institutional funders?
We are looking for a motivated and experienced Grants & Trusts Manager to join our Income Generation Directorate. You will play a key part in securing vital income to support our work and mission. As the Grants & Trusts Manager, you will lead and inspire a dedicated team to deliver essential funding for the Association.
Key Responsibilities:
- Lead the identification and development of a portfolio of grants, trusts, and foundations.
- Build and nurture strong relationships with funders to secure long-term partnerships.
- Lead, motivate and manage the Trusts team, including the line management of two Trusts Fundraising Officers, providing ongoing support and team development.
- Deliver high levels of donor stewardship through a proactive approach.
- Oversee the Trusts Team in delivering to develop and deliver persuasive and timely funding applications.
- Collaborate with the Prospect Researcher to identify and champion the development of new funding sources and opportunities.
- Work across the organisation to create compelling propositions that align with funders’ priorities.
- Ensure clarity and alignment with other fundraising teams on donor stewardship and contact strategies.
- Manage reporting, ensuring compliance with all terms and conditions of awarded grants.
- Assist with the creation of income and expenditure budgets and provide regular progress reports.
- Champion the use of our CRM system to ensure accurate and accessible donor information.
About You:
- Experience in growing income through grants, trusts, and foundations, with strong bid writing skills.
- Proven leadership skills with the ability to develop and motivate a high-performing team.
- Strong relationship management and communication skills, including the ability to influence at senior levels.
- Financial expertise including analytical skills with experience in budget management and the ability to develop funding pipelines.
- Proficiency in CRM systems and fundraising software.
- A commitment to the mission and values of the MND Association.
About Us:
Our vision is a world free from MND. Our mission is to improve care and support for people with MND, their families and carers. We fund and promote research that leads to new understanding and treatments and brings us closer to a cure for MND. The Association also campaigns and raises awareness so the needs of people with MND, and everyone who cares for them, are recognised, and addressed by wider society.
What We Offer:
- 28 days holiday, increasing to 33 days after 5 years, plus Bank Holidays.
- Access to UK Healthcare, including dental, eyecare, health screenings, and therapies.
- 24/7 GP access via phone and video.
- Life assurance and confidential counselling helplines.
- Salary sacrifice schemes (Cycle to Work, Buy/Sell Annual Leave).
- Access to Benefit Hub for discounts on everyday shopping.
- Enhanced pension scheme.
- Opportunities for training and personal development.
- Hybrid working.
The full job description and further information about working for the MND Association is available in the candidate pack.
We are committed to equality, diversity, and inclusivity. We work to remove barriers for everyone affected by MND, employees, volunteers, and stakeholders.
As part of the Disability Confident Scheme, we guarantee interviews for disabled applicants who meet the role's requirements.
Hybrid Working and Flexibility: This role offers hybrid working, with the expectation to attend the office 1 - 2 days per week.
The client requests no contact from agencies or media sales.
Thank you!
Are you confident in turning complex technical challenges into clear, practical solutions? Do you want to play a key role in delivering accessible, user-centred digital experiences?
We have a brand-new opportunity for a Digital Technical Lead to provide technical leadership and oversight across our digital platforms. In this role, you will ensure systems are secure, scalable, and reliable, while helping colleagues build their technical knowledge and confidence. The Digital Technical Lead will work closely with our Technology teams and external partners, playing a key role in maintaining and improving the organisation’s digital presence.
Our Technology teams are transforming and redesigning our Digital, Data and IT services, utilising technology to drive our mission forward. We’re ambitious, collaborative, and committed to developing new skills and ways of working, embedding product-led approaches, and making the most of new CRM and service tools. We’re looking for people who want to use their expertise to make a real difference for those living with and affected by MND.
Key Responsibilities:
- Provide technical oversight and guidance to ensure all platforms are feasible, secure, scalable, secure, and aligned with best practice.
- Support colleagues to strengthen their technical skills and adopt product-based ways of working.
- Monitor and improve performance using analytics and user feedback.
- Act as the main technical contact for our website agency and manage the day-to-day relationship.
- Ensure technical and strategic alignment across all digital products and platforms.
- Champion user-centred design and deliver accessible, efficient user journeys.
- Maintain compliance with security and accessibility standards, identifying and addressing risks.
- Lead the development and maintenance of processes, technical documentation, policies, and best practices.
- Communicate technical concepts clearly to both technical and non-technical colleagues.
About You:
- Strong experience delivering and overseeing digital platforms with knowledge of digital technologies and architecture.
- Experience working in, and ideally developing, product-based approaches.
- Technical expertise in Drupal CMS and Microsoft Dynamics 365.
- Experience managing relationships with external digital agencies.
- Strong knowledge of performance optimisation, user experience, and accessibility standards (such as WCAG 2.1).
- Excellent communication skills, with the ability to explain complex technical concepts to a wide range of audiences.
- Strong problem-solving skills with the ability to assess technical feasibility and manage risks effectively.
About Us:
Our vision is a world free from MND. Our mission is to improve care and support for people with MND, their families and carers. We fund and promote research that leads to new understanding and treatments and brings us closer to a cure for MND. The Association also campaigns and raises awareness so the needs of people with MND, and everyone who cares for them, are recognised, and addressed by wider society.
What We Offer:
- 28 days holiday, increasing to 33 days after 5 years, plus Bank Holidays.
- Access to UK Healthcare, including dental, eyecare, health screenings, and therapies.
- 24/7 GP access via phone and video.
- Life assurance and confidential counselling helplines.
- Salary sacrifice schemes (Cycle to Work, Buy/Sell Annual Leave).
- Access to Benefit Hub for discounts on everyday shopping.
- Enhanced pension scheme.
- Opportunities for training and personal development.
- Hybrid working.
The full job description and further information about working for the MND Association is available in the candidate pack.
We are committed to equality, diversity, and inclusivity. We work to remove barriers for everyone affected by MND, employees, volunteers, and stakeholders. As part of the Disability Confident Scheme, we guarantee interviews for disabled applicants who meet the role's requirements.
Hybrid Working and Flexibility: This role offers hybrid working, with the expectation to attend the office 1 day per month for team meetings with the flexibility to attend the office more regularly in line with business requirements. We are open to part-time applications or job shares – please indicate your preferred working arrangement in your application.
The client requests no contact from agencies or media sales.
Thank you!
Are you experienced in trust fundraising and ready to help make a meaningful impact?
We’re looking for a Trusts Fundraising Officer to join our Income Generation team at the Motor Neurone Disease (MND) Association. You’ll help secure funding from charitable trusts and foundations, supporting our vital work and strategic goals. You’ll manage a portfolio of funders, develop new opportunities, and create high-quality proposals that bring our work to life. You’ll also build strong relationships across teams and ensure accurate and timely reporting.
This is a great opportunity for someone who enjoys writing strong, impactful proposals and is keen to be more involved in building relationships, both internally and externally. You’ll be supported by a collaborative, friendly team and given a diverse portfolio with the chance to shape our future approach and influence how we work. We’re looking for someone who brings a thoughtful, tailored approach to trust fundraising, and who is excited by the opportunity to help us grow.
Key Responsibilities:
- Manage a portfolio of charitable trusts and grant-making bodies to achieve income targets
- Research and identify new funding prospects
- Develop clear, well-structured proposals for low- and mid-value funders
- Build strong internal relationships to support collaborative working
- Deliver timely and accurate reports and updates to funders
- Provide excellent stewardship to funders to support long-term engagement
- Maintain accurate and consistent records of fundraising data
- Contribute to wider team targets as part of the High Value team
About You:
- Proven experience of trust fundraising, meeting income targets
- Strong writing skills, with the ability to tailor content for different funders
- Confident in identifying and researching suitable funding opportunities
- Able to build and maintain positive working relationships internally and externally
- Highly organised and able to prioritise a varied workload
- Strong attention to detail
- Comfortable working both independently and as part of a team
- Skilled in using Microsoft Office and CRM systems (Dynamics 365 experience is desirable)
About Us:
Our vision is a world free from MND. Our mission is to improve care and support for people with MND, their families and carers. We fund and promote research that leads to new understanding and treatments and brings us closer to a cure for MND. The Association also campaigns and raises awareness so the needs of people with MND, and everyone who cares for them, are recognised, and addressed by wider society.
What We Offer:
- 28 days holiday, increasing to 33 days after 5 years, plus Bank Holidays.
- Access to UK Healthcare, including dental, eyecare, health screenings, and therapies.
- 24/7 GP access via phone and video.
- Life assurance and confidential counselling helplines.
- Salary sacrifice schemes (Cycle to Work, Buy/Sell Annual Leave).
- Access to Benefit Hub for discounts on everyday shopping.
- Enhanced pension scheme.
- Opportunities for training and personal development.
- Hybrid working.
The full job description and further information about working for the MND Association is available in the candidate pack.
We are committed to equality, diversity, and inclusivity. We work to remove barriers for everyone affected by MND, employees, volunteers, and stakeholders.
As part of the Disability Confident Scheme, we guarantee interviews for disabled applicants who meet the role's requirements.
Hybrid Working and Flexibility: This role offers hybrid working, with the expectation to attend the office 1 day per week with the flexibility to attend more regularly in line with business needs.
The client requests no contact from agencies or media sales.
Thank you!
Are you ready to shape accessible and engaging digital experiences for diverse audiences?
We have TWO opportunities for a Digital Products Manager responsible for the development, delivery and improvement of our digital products. You will lead work on our website, microsites and other platforms, ensuring they meet the needs of our user communities and support the MND Association’s strategy. The Digital Products Manager will work with colleagues, agencies and suppliers to design, optimise and manage digital platforms that are secure, accessible and engaging.
The Digital Products Managers will work closely with teams across the Association to lead the development of user-focused platforms that drive supporter engagement, grow income, accelerate research, and improve support for people living with and affected by MND.
We are recruiting for two roles within:
- Research and Services & Partnerships
- Income Generation and Engagement
When applying, please clearly state which team(s) you are interested in working with.
Key Responsibilities:
- Manage the Association’s digital product portfolio, including websites, microsites and third-party platforms
- Lead a programme of continuous improvement with our digital agency to deliver the best experience for our digital audiences
- Scope new products, map user journeys and enhance existing services to design or optimise digital experiences
- Advise on the procurement of new third party digital platforms and technology
- Translate business and user requirements into technical specifications and user stories
- Ensure compliance with security and accessibility standards
- Ensure all content is produced to SEO best practice and work with our digital agencies to improve website content
- Use data, analytics and usability testing to improve user experience and journeys
- Manage Google Analytics and Google Tag Manager, producing insights and identifying opportunities for development
- Support colleagues with training, guidance and communities of practice
About You:
- Technical skills in Drupal CMS and Microsoft Dynamics 365
- Experienced across the full product lifecycle with knowledge of team roles and documentation
- Strong understanding of user-centred design, user journeys and testing
- Awareness of best practice and emerging trends in digital technology
- Broad knowledge of accessibility principles and tools to support inclusive design
- Confident using audience insight, data and analytics to inform decisions
- Able to manage competing priorities and balancing multiple projects
About Us:
Our vision is a world free from MND. Our mission is to improve care and support for people with MND, their families and carers. We fund and promote research that leads to new understanding and treatments and brings us closer to a cure for MND. The Association also campaigns and raises awareness so the needs of people with MND, and everyone who cares for them, are recognised, and addressed by wider society.
What We Offer:
- 28 days holiday, increasing to 33 days after 5 years, plus Bank Holidays
- Access to UK Healthcare, including dental, eyecare, health screenings, and therapies
- 24/7 GP access via phone and video
- Life assurance and confidential counselling helplines
- Salary sacrifice schemes (Cycle to Work, Buy/Sell Annual Leave)
- Access to Benefit Hub for discounts on everyday shopping
- Enhanced pension scheme
- Opportunities for training and personal development
- Hybrid working
The job description and information about working for the MND Association is available in the candidate pack.
We are committed to equality, diversity, and inclusivity. We work to remove barriers for everyone affected by MND, employees, volunteers, and stakeholders. As part of the Disability Confident Scheme, we guarantee interviews for disabled applicants who meet the role's requirements.
Hybrid Working and Flexibility: Expectation to attend the office 1 day per month for team meetings. Flexibility to attend more regularly when needed in line with business requirements.
The client requests no contact from agencies or media sales.
Thank you!
Director of Engagement & Fundraising
Location: London (Hybrid)
Salary: £140,000 per annum
Contract: Permanent
Every child deserves to be safe, loved, and free from abuse. At the NSPCC, that belief drives everything we do.
We are the UK’s oldest and largest children’s charity, and today our mission has never been more urgent. From tackling the challenges of online safety to delivering vital frontline services, we are responding every day to the changing world children are growing up in. children.
This is a pivotal moment for the NSPCC. We are establishing an Engagement & Fundraising Directorate to modernise how we connect with supporters and unlock new opportunities for growth and that is why we are on the hunt to find a bold, visionary, and collaborative leader to join us as our Director of Engagement & Fundraising.
What You’ll Do:
As our new Director, you will lead the charge in transforming our income generation strategy and driving sustainable growth. You’ll inspire and empower teams to achieve their best, champion supporter-first thinking and strengthen our brand and digital presence to reach more people than ever before. Sitting at the heart of our Executive Board, you’ll shape strategy, spark innovation and deliver real impact for children on a national scale.
This is an opportunity to shape the future of the NSPCC and ensure we can protect children for generations to come.
Who You Are:
You will bring a proven record of driving income growth at scale, with deep expertise in fundraising and supporter engagement, including digital. You’ll be an experienced leader of large, diverse teams, skilled at guiding transformation with clarity and resilience. Strategic yet hands-on, you combine vision with execution and you are an outstanding communicator who can inspire trust and build strong relationships at every level.
Above all, you’ll be driven by the belief that together, we can end child abuse.
Ready to Learn More?
Click below to view our full Candidate Pack for everything you need to know including how to apply.
Closing date: Wednesday 8th October, 9am.
