Global head of finance operations jobs
Position: Head of Volunteering
Type: Full-time (35 hours a week), permanent
Location: Office-based in London, N4 with flexibility to work remotely
Salary: £65,118 per annum plus excellent benefits
Salary Band and Job Family: Band 4
About us
We make sure people living with MS are at the centre of everything we do. And it’s this commitment that unites us across the UK.
Our strategy is based on what people affected by MS have told us is important to them. It gives us a clear and determined focus.
Our work is based on the hopes and aspirations of our MS community. Together we campaign at all levels, fund ground-breaking research and provide award winning support and information.
Our people are our greatest asset and the key to our success. We offer a vibrant, progressive working environment where you'll be able to make a difference.
About this job
This year, we’ve embarked on introducing a bold, exciting new operating model and structure to improve our services and support to help everyone affected by MS.
We’re making it easier for people who use our services to find and connect to the support they need. And we're looking at ways to make our support more accessible and personalised to meet people’s individual needs, no matter where they are on their MS journey.
We’re creating services that are flexible so that, when someone's circumstance changes, we’ll change too. As demand for our services grows, we’ll always be ready to support everyone who needs our help.
Our new structure and our new ways of working will bring all of these services together under one delivery model launching next year. We're creating a new virtual support hub to bring together everything our community needs to manage their MS or support and care for someone living with MS.
Our Head of Volunteering is a key leadership role in our Services and Support directorate, as part of our Services Development function.
We rely heavily on our volunteers to support our mission and improve the lives of people affected by MS. Our volunteers who generously donate their time are critical to our success.
Our volunteers play an important role in:
- fundraising events
- delivering resources to people affected by MS
- advocating for MS research and policy
- providing care and support to the MS community
Our Head of Volunteering will be:
- leading on the development and implementation of the organisation's volunteering strategy
- growing organisational capacity and capability in volunteering, maximising the unique contribution volunteering can make to support the MS Society's strategic aims.
- leading a team who will support our volunteer journey, volunteer experience and volunteering systems, developing a high-performing and motivated culture within teams.
- ensuring volunteer-related policies, products and procedures are aligned with sector best practice and opportunities are increased to support the engagement and retention of volunteers, leading to an increase in flexible volunteering roles and volunteers.
- seeking new opportunities to grow and develop volunteer capacity, engagement and impact.
We’re looking for:
- extensive experience of development and successful implementation of a volunteering strategy or plan
- a proven track record of operating at a senior level within a volunteering function or organisation, engaging significant numbers of volunteers.
- significant experience in developing and implementing volunteer journeys, policies and processes focussed on improving the volunteer experience.
- substantial experience of successfully leading and managing a large and geographically dispersed teams of staff and volunteers, embedding change and fostering a high performing culture.
Closing date for applications: 9:00 on Friday 7 November 2025
Interested?
PLEASE PRESS THE 'HOW TO APPLY' BUTTON FOR MORE INFORMATION.
Equal Opportunities
We particularly welcome applications from people with disabilities and or from ethnic minority backgrounds.
We’d be grateful if you downloaded and completed the equality and diversity monitoring form and submit it with your application.
Disability Confident Employer
We’re a Disability Confident Employer and we’re committed to promoting equality and diversity.
You can ask for reasonable adjustments as part of both our recruitment and new starter on-boarding processes.
If you need any help or adjustments to apply for this role, please contact us. You can also ask for the application materials to be sent to you in a different format. Such as for them to be sent to you by email or in a larger word format.
More about our employee benefits:
We have a wide range of employee benefits including (but not limited to):
Encouraging work life balance
- 38 days paid annual leave (including bank holidays), pro-rata for part-time
- More annual leave entitlement, based on length of employment
- Smart working options (with the opportunity to work remotely and find a smart working pattern that suits both you and us)
- Flexible working options
Caring for you and your family
- Generous sick pay entitlement
- More sick pay entitlement, based on length of employment
- Opportunity to buy and sell annual leave in each calendar year
- Free access to a GP virtually 24 hours a day/7 days a week allowing you unlimited advice, reassurance and where appropriate diagnosis
- Enhanced leave for new parents
- Free access to a confidential 24 hours a day/7 days a week helpline service for both you and your family with a specialist range of support and information
- Special leave options (such as up to 5 days paid leave for domestic or personal emergencies a year)
- 10 days paid disability leave a year, pro-rata for part-time
- 10 days paid carers’ leave a year, pro-rata for part-time
- Cycle to work scheme
- Death in service scheme
- New family-friendly benefits, including paid leave:
- In the event of miscarriage or still birth
- To support fertility treatments
- For antenatal appointments for both parents
Thinking about your finances
- Enhanced salary sacrifice pension scheme
- Discounted season ticket loan and interest-free emergency loans
- Give as you earn to support other charities of your choice before tax
- New employee portal including lifestyle savings vouchers and personal wellbeing
Enriching your life at work
- Personalised development plans with a wide range of training courses and opportunities to source additional training options with your line manager
- Yearly internal apprenticeship opportunities
- New, modern offices that embrace working together both in-person and remotely
- Various opportunities to influence how we internally operate (including surveys, and focus and committee groups)
- Active and supportive internal employee networking groups for collaboration and peer support
- 2 days paid leave a year for volunteering for MS Society activities during normal working hours (such as fundraising events, or campaigning in the local community)
- 2 days paid leave a year for volunteering with other charities during normal
Safeguarding
We’re committed to safeguarding and promoting the welfare of everyone who uses our services and we come into contact with.
This is regardless of Gender, Race, Disability, Sexual orientation, Religion or belief, Pregnancy, Gender reassignment.
We recognise our particular responsibility to make sure vulnerable adults and children are protected.
We have measures in place to protect everyone we come into contact with from abuse and maltreatment of all kinds.
Your right to work in the UK
You must have the right to work in the UK to work in paid employment with us. You’ll need to share documents showing you’re eligible to work in the UK if we offer you employment.
You can find the UK visas and permits granting you the right to work in the UK on the UK Government website. We currently don’t have a Sponsor Licence agreement with the Home Office and aren’t able to support you with your visa applications.
No agencies please.
To fund world-leading research, share the latest information and campaign for everyone's rights. Together we are a community. Together we can stop MS
Job Purpose
Lead and develop the charity’s HR and Volunteering functions (People) to foster a positive, engaging, and inclusive work environment, in line with the organisation’s values and EDI objectives
Key Tasks
Leadership
• Work with the People Sub-Committee (PSC) and SMT to develop and implement organisational people strategies and plans to support the delivery of our organisational strategy for older people.
• Have responsibility for our progress against these plans; measure and report this to PSC and SMT, including by administering our annual people survey, volunteer survey and trustee survey. Identify areas that require improvement and make recommendations for change.
People management
• Oversee People-related policies and procedures, ensuring compliance with UK employment law and best practices.
• Support the development and implementation of Learning and Development (L&D) initiatives.
• Provide support and guidance to those in line management roles within the organisation including on performance management issues and processes.
• Provide line management and support to the Community and Volunteer Manager, ensuring 6 their work aligns with organisational priorities.
• Manage complex employee relations cases, including grievances, disciplinary actions, and change management.
Administration
• Ensure all employee compliance requirements are met, including DBS checks, right to work documentation, and up-to-date staff records.
• Work with the DFO to ensure accurate and timely monthly payroll processing)
Quality
• Ensure that AUKEL’s People policies and procedure are in compliance with the Charity Quality Standard.
• Strive for excellence through the people in the organisation.
Liaison
• To participate to the National Age UK HR network to exchange insight and learn good practice.
• To liaise with our Solicitor team to ensure compliance when managing complex cases.
• To represent AUKEL and participate in appropriate external meetings and events in order to remain aware of local, regional and national issues affecting quality and compliance issues affecting charitable companies.
• To attend relevant HR/ Employment Law seminars or work groups as the AUKEL HR ambassador.
General
• To meet regularly with the CEO for support, supervision and appraisal.
• To attend team and staff meetings, as required.
• To undertake any other duties within the competence of the post holder as may be required
from time to time for the continued smooth running of Age UK East London.
• To undertake any training required to fulfil the role.
• To carry out the duties of the post in accordance with Age UK’s East London’s policies and procedures including: Equal Opportunities, Health & Safety, Confidentiality, Complaints, GDPR, Safeguarding Vulnerable Adults.
Functional links
• This role reports directly to the CEO
• Excellent working relationship with SMT and Finance team.
• Close working relationship is needed with the Operations Coordinator and the Executive and Governance Coordinator.
Person Specification
Research shows that while middle class white men tend to apply for job when they meet around 60% of the
criteria, women, people from the global majority, and people from other marginalised groups that encounter
systematic discrimination tend to apply only when they meet all criteria. So, if you think you have what it takes,
but don’t meet every single aspect of the job description, please still apply!
Experience
Essential
• Significant experience of a Generalist HR role including managing employee relations in compliance with UK employment law.
• Experience in collaboratively developing policies and procedures.
• Experience in working collaboratively with managers to provide both constructive feedback and support to staff.
• Experience of line management and developing staff or volunteers.
Desirable
• Experience of working with volunteers
• Experience of reporting directly to a Trustees Board.
Knowledge & Understanding
Essential
• Strong understanding of diversity, equity, and inclusion principles and practice across People Functions.
• Degree in Human Resource
Desirable
• Management or have acquired the equivalent CIPD level through experience assessment (or working towards same)
• Knowledge of Health and Safety as it relates to the HR function
• HR data system/ data bases (preferably Sage HR).
• Confidence in using Office365 including Microsoft forms.
Skills/Attributes
• Excellent verbal and written communication including ability to write reports and present to different stakeholder groups.
• Ability to collect and analyse data to extract insights and trends to make informed decisions.
• Intermediate IT skills including using of Microsoft form and polls.
• Professional and proactive approach which instils confidence, trust and motivates others
Desirable
• Mediation skills
• Conflict Management skills
• Values-driven and aligned with the mission of the charity.
• Empathetic, with a strong commitment to employee and volunteer well-being.
Additional Requirements
• This post is subject to the relevant check through the Disclosure & Barring Service (DBS)
• This post is required to ensure to undertake regular CPD to ensure that their working knowledge is up to date with
changes in employment law and HR best practice.
• Flexibility in working hours to meet organisational needs.
The client requests no contact from agencies or media sales.
We are seeking an experienced Charity Administrator (Maternity Cover for CEO) to provide continuity and ensure the smooth running of CURE UK during our CEO’s maternity leave. This is a caretaker role: you will be the charity’s sole staff member, responsible for day-to-day operations, donor communications, and ongoing fundraising projects. Strategic leadership will remain with the Board of Trustees — the role is to manage and deliver existing commitments.
Please note:
- Applications without a cover letter will not be accepted.
- As a Christian charity, there is a Genuine Occupational Requirement for the postholder to be a committed Christian, actively living out their faith and able to represent CURE’s ethos.
Key responsibilities include:
- Managing charity communications (office phone, email, and post).
- Preparing and sending quarterly fundraising appeals and monthly supporter newsletters.
- Maintaining donor relationships and ensuring timely acknowledgements.
- Liaising with CURE International head office and hospitals to gather updates and patient stories.
- Overseeing delivery of current fundraising projects (e.g. Operation Zim and surgical training initiatives).
- Managing relationships with grant partners and fulfilling reporting requirements.
- Liaising with CURE UK’s Accountant partner who are responsible for financial management, bookkeeping, charitable giving, governance and financial reporting for board meetings.
- Quarterly summaries of charity activities for the board at board meetings.
- Handling general administration such as management of donor database (if full time role)
Part-time / Full-time Options
This role can be shaped according to the successful candidate’s availability and skills:
- Full-time (37.5 hrs/wk): In addition to the core responsibilities, the postholder will also take on charity finance and administration tasks. These include management of the donor database (Beacon CRM), support with bookkeeping and reconciliation, handling charitable giving for our projects, and processing invoice payments to suppliers.
- Part-time (c. 20 hrs/wk): The role would focus on communications, fundraising, and donor care. Finance, accounting, and governance tasks would be handled by our external Accountant partner.
About You
We are looking for someone with:
- Strong administrative and organisational skills.
- Experience in fundraising communications (appeals, newsletters, donor care).
- Experience in grant fundraising and management (grant writing and reporting)
- Excellent time management skills, with the ability to plan and take responsibility for your own workflow as the sole caretaker of the organisation.
- Ability to manage multiple projects independently.
- Good written communication and relationship management skills.
- Flexibility and willingness to handle a varied workload.
As a Christian charity, there is a Genuine Occupational Requirement for the postholder to be a committed Christian, actively living out their faith and able to represent CURE’s ethos.
What We Offer
- The opportunity to serve in a role that directly supports children receiving life-changing surgery.
- A varied and rewarding position where you will oversee the full breadth of charity operations.
- Support from an engaged Board of Trustees and the CURE International network.
- Flexible, home-based working or co-working office space
About CURE International UK
CURE International UK is the UK arm of a global Christian charity network, CURE International, providing life-changing surgical care for children with treatable disabilities across its eight hospitals in sub-Saharan Africa and the Philippines. CURE International UK’s primary responsibility is as the fundraising arm of CURE International in the UK. We partner with donors, churches, and trusts across the UK to support CURE hospitals overseas, where children receive transformative surgery and holistic care in the name of Jesus.
Mission statement: “to heal the sick and proclaim the kingdom of God”
The client requests no contact from agencies or media sales.
Position: Head of Community Services
Hours: Full-time (35 hours a week)
Contract: Permanent
Location: Office-based in London, N4 with flexibility to work remotely
Salary: £65,118 per annum, plus excellent benefits
Salary Band and Job Family: Band 4
About us
We make sure people living with MS are at the centre of everything we do. And it’s this commitment that unites us across the UK.
Our strategy is based on what people affected by MS have told us is important to them. It gives us a clear and determined focus.
Our work is based on the hopes and aspirations of our MS community. Together we campaign at all levels, fund ground-breaking research and provide award winning support and information.
Our people are our greatest asset and the key to our success. We offer a vibrant, progressive working environment where you'll be able to make a difference.
About this job
This year, we’ve embarked on introducing a bold, exciting new operating model and structure to improve our services and support to help everyone affected by MS.
We’re making it easier for people who use our services to find and connect to the support they need. And we're looking at ways to make our support more accessible and personalised to meet people’s individual needs, no matter where they are on their MS journey.
We’re creating services that are flexible so that, when someone's circumstance changes, we’ll change too. As demand for our services grows, we’ll always be ready to support everyone who needs our help.
Our new structure and our new ways of working will bring all of these services together under one delivery model launching next year. We're creating a new virtual support hub to bring together everything our community needs to manage their MS or support and care for someone living with MS.
Our Head of Community Services is a key leadership role in our Services and Support directorate, as part of our Services Delivery function.
Our Community Services delivery team includes our Community Support/ Resources services.
Our Head of Community Services will be:
- leading on the delivery and continuous improvement of our Community based services, developing a high-performing and motivated culture within teams.
- providing clear leadership to ensure our community services and support are high quality, impactful and respond directly to the needs of the MS community
- responsible for our community services in our Live Well activity group and drive a one model approach across all of our services and support.
- responsible for the growth in the reach of our community services, ensuring that we increasingly represent the diversity of the entire MS community and decisions are driven by local need.
We’re looking for:
- experience in the delivery of community based services and support, including volunteer led services, events and services delivered by third parties. Including experience in quality assurance, development and meeting key performance indicators and ensuring community input and satisfaction.
- experience and excellent working knowledge of volunteering and volunteer management and leadership
- substantial experience of successfully leading and managing a large and geographically dispersed team of staff and volunteers, embedding change and fostering a high performing culture.
- substantial experience of working in a senior leadership team determining strategic direction, financial planning and monitoring and ensuring successful delivery.
Closing date for applications: 9:00 on Friday 7 November 2025
Interested?
PLEASE PRESS THE 'HOW TO APPLY' BUTTON FOR MORE INFORMATION.
Equal Opportunities
We particularly welcome applications from people with disabilities and or from ethnic minority backgrounds.
We’d be grateful if you downloaded and completed the equality and diversity monitoring form and submit it with your application.
Disability Confident Employer
We’re a Disability Confident Employer and we’re committed to promoting equality and diversity.
You can ask for reasonable adjustments as part of both our recruitment and new starter on-boarding processes.
If you need any help or adjustments to apply for this role, please contact us. You can also ask for the application materials to be sent to you in a different format. Such as for them to be sent to you by email or in a larger word format.
More about our employee benefits:
We have a wide range of employee benefits including (but not limited to):
Encouraging work life balance
- 38 days paid annual leave (including bank holidays), pro-rata for part-time
- More annual leave entitlement, based on length of employment
- Smart working options (with the opportunity to work remotely and find a smart working pattern that suits both you and us)
- Flexible working options
Caring for you and your family
- Generous sick pay entitlement
- More sick pay entitlement, based on length of employment
- Opportunity to buy and sell annual leave in each calendar year
- Free access to a GP virtually 24 hours a day/7 days a week allowing you unlimited advice, reassurance and where appropriate diagnosis
- Enhanced leave for new parents
- Free access to a confidential 24 hours a day/7 days a week helpline service for both you and your family with a specialist range of support and information
- Special leave options (such as up to 5 days paid leave for domestic or personal emergencies a year)
- 10 days paid disability leave a year, pro-rata for part-time
- 10 days paid carers’ leave a year, pro-rata for part-time
- Cycle to work scheme
- Death in service scheme
- New family-friendly benefits, including paid leave:
- In the event of miscarriage or still birth
- To support fertility treatments
- For antenatal appointments for both parents
Thinking about your finances
- Enhanced salary sacrifice pension scheme
- Discounted season ticket loan and interest-free emergency loans
- Give as you earn to support other charities of your choice before tax
- New employee portal including lifestyle savings vouchers and personal wellbeing
Enriching your life at work
- Personalised development plans with a wide range of training courses and opportunities to source additional training options with your line manager
- Yearly internal apprenticeship opportunities
- New, modern offices that embrace working together both in-person and remotely
- Various opportunities to influence how we internally operate (including surveys, and focus and committee groups)
- Active and supportive internal employee networking groups for collaboration and peer support
- 2 days paid leave a year for volunteering for MS Society activities during normal working hours (such as fundraising events, or campaigning in the local community)
- 2 days paid leave a year for volunteering with other charities during normal
Safeguarding
We’re committed to safeguarding and promoting the welfare of everyone who uses our services and we come into contact with.
This is regardless of Gender, Race, Disability, Sexual orientation, Religion or belief, Pregnancy, Gender reassignment.
We recognise our particular responsibility to make sure vulnerable adults and children are protected.
We have measures in place to protect everyone we come into contact with from abuse and maltreatment of all kinds.
Your right to work in the UK
You must have the right to work in the UK to work in paid employment with us. You’ll need to share documents showing you’re eligible to work in the UK if we offer you employment.
You can find the UK visas and permits granting you the right to work in the UK on the UK Government website. We currently don’t have a Sponsor Licence agreement with the Home Office and aren’t able to support you with your visa applications.
No agencies please.
To fund world-leading research, share the latest information and campaign for everyone's rights. Together we are a community. Together we can stop MS
Position: Head of National Services
Type: Full-time (35 hours a week), permanent
Location: Office-based in London, N4 with flexibility to work remotely
Salary: £65,118 per annum plus excellent benefits
Salary Band and Job Family: Band 4
About us
We make sure people living with MS are at the centre of everything we do. And it’s this commitment that unites us across the UK.
Our strategy is based on what people affected by MS have told us is important to them. It gives us a clear and determined focus.
Our work is based on the hopes and aspirations of our MS community. Together we campaign at all levels, fund ground-breaking research and provide award winning support and information.
Our people are our greatest asset and the key to our success. We offer a vibrant, progressive working environment where you'll be able to make a difference.
About this job
This year, we’ve embarked on introducing a bold, exciting new operating model and structure to improve our services and support to help everyone affected by MS.
We’re making it easier for people who use our services to find and connect to the support they need. And we're looking at ways to make our support more accessible and personalised to meet people’s individual needs, no matter where they are on their MS journey.
We’re creating services that are flexible so that, when someone's circumstance changes, we’ll change too. As demand for our services grows, we’ll always be ready to support everyone who needs our help.
Our new structure and our new ways of working will bring all of these services together under one delivery model launching next year. We're creating a new virtual support hub to bring together everything our community needs to manage their MS or support and care for someone living with MS.
Our Head of National Services is a key leadership role in our Services and Support directorate, as part of our Services Delivery function.
Our National Services delivery team includes our ‘’National Hub’’ (or Helpline) as well as our Specialist/Peer/Self Management Services.
Our Head of National Services will be:
- leading on the delivery and continuous improvement of our National services, developing a high-performing and motivated culture within teams.
- providing clear leadership to ensure our National services are high quality, impactful and respond directly to the needs of the MS community
- responsible for the growth in the reach of our National Services, ensuring that we increasingly represent the diversity of the entire MS community and that decisions are driven by local need.
We’re looking for:
- extensive experience of leading successful national services of a similar type and scale as those at the MS Society, including helplines, remote and digital services.
- a proven track record of operating at a senior level within a service delivery function or organisation, engaging significant numbers of the community.
- substantial experience of successfully leading and managing a large and geographically dispersed team of staff and volunteers, embedding change and fostering a high performing culture.
- substantial experience of working in a senior leadership team determining strategic direction, financial planning and monitoring and ensuring successful delivery.
Closing date for applications: 9:00 on Friday 7 November 2025
Interested?
PLEASE PRESS THE 'HOW TO APPLY' BUTTON FOR MORE INFORMATION.
Equal Opportunities
We particularly welcome applications from people with disabilities and or from ethnic minority backgrounds.
We’d be grateful if you downloaded and completed the equality and diversity monitoring form and submit it with your application.
Disability Confident Employer
We’re a Disability Confident Employer and we’re committed to promoting equality and diversity.
You can ask for reasonable adjustments as part of both our recruitment and new starter on-boarding processes.
If you need any help or adjustments to apply for this role, please contact us. You can also ask for the application materials to be sent to you in a different format. Such as for them to be sent to you by email or in a larger word format.
More about our employee benefits:
We have a wide range of employee benefits including (but not limited to):
Encouraging work life balance
- 38 days paid annual leave (including bank holidays), pro-rata for part-time
- More annual leave entitlement, based on length of employment
- Smart working options (with the opportunity to work remotely and find a smart working pattern that suits both you and us)
- Flexible working options
Caring for you and your family
- Generous sick pay entitlement
- More sick pay entitlement, based on length of employment
- Opportunity to buy and sell annual leave in each calendar year
- Free access to a GP virtually 24 hours a day/7 days a week allowing you unlimited advice, reassurance and where appropriate diagnosis
- Enhanced leave for new parents
- Free access to a confidential 24 hours a day/7 days a week helpline service for both you and your family with a specialist range of support and information
- Special leave options (such as up to 5 days paid leave for domestic or personal emergencies a year)
- 10 days paid disability leave a year, pro-rata for part-time
- 10 days paid carers’ leave a year, pro-rata for part-time
- Cycle to work scheme
- Death in service scheme
- New family-friendly benefits, including paid leave:
- In the event of miscarriage or still birth
- To support fertility treatments
- For antenatal appointments for both parents
Thinking about your finances
- Enhanced salary sacrifice pension scheme
- Discounted season ticket loan and interest-free emergency loans
- Give as you earn to support other charities of your choice before tax
- New employee portal including lifestyle savings vouchers and personal wellbeing
Enriching your life at work
- Personalised development plans with a wide range of training courses and opportunities to source additional training options with your line manager
- Yearly internal apprenticeship opportunities
- New, modern offices that embrace working together both in-person and remotely
- Various opportunities to influence how we internally operate (including surveys, and focus and committee groups)
- Active and supportive internal employee networking groups for collaboration and peer support
- 2 days paid leave a year for volunteering for MS Society activities during normal working hours (such as fundraising events, or campaigning in the local community)
- 2 days paid leave a year for volunteering with other charities during normal
Safeguarding
We’re committed to safeguarding and promoting the welfare of everyone who uses our services and we come into contact with.
This is regardless of Gender, Race, Disability, Sexual orientation, Religion or belief, Pregnancy, Gender reassignment.
We recognise our particular responsibility to make sure vulnerable adults and children are protected.
We have measures in place to protect everyone we come into contact with from abuse and maltreatment of all kinds.
Your right to work in the UK
You must have the right to work in the UK to work in paid employment with us. You’ll need to share documents showing you’re eligible to work in the UK if we offer you employment.
You can find the UK visas and permits granting you the right to work in the UK on the UK Government website. We currently don’t have a Sponsor Licence agreement with the Home Office and aren’t able to support you with your visa applications.
No agencies please.
To fund world-leading research, share the latest information and campaign for everyone's rights. Together we are a community. Together we can stop MS
Position: Head of Service Development
Type: Full-time (35 hours a week), permanent
Location: Office-based in London, N4 with flexibility to work remotely
Salary: £65,118 per annum plus excellent benefits
Salary Band and Job Family: Band 4
About us
We make sure people living with MS are at the centre of everything we do. And it’s this commitment that unites us across the UK.
Our strategy is based on what people affected by MS have told us is important to them. It gives us a clear and determined focus.
Our work is based on the hopes and aspirations of our MS community. Together we campaign at all levels, fund ground-breaking research and provide award winning support and information.
Our people are our greatest asset and the key to our success. We offer a vibrant, progressive working environment where you'll be able to make a difference.
About this job
This year, we’ve embarked on introducing a bold, exciting new operating model and structure to improve our services and support to help everyone affected by MS.
We’re making it easier for people who use our services to find and connect to the support they need. And we're looking at ways to make our support more accessible and personalised to meet people’s individual needs, no matter where they are on their MS journey.
We’re creating services that are flexible so that, when someone's circumstance changes, we’ll change too. As demand for our services grows, we’ll always be ready to support everyone who needs our help.
Our new structure and our new ways of working will bring all of these services together under one delivery model launching next year. We're creating a new virtual support hub to bring together everything our community needs to manage their MS or support and care for someone living with MS.
Our Services Development team are responsible for: UK-wide service development and experience design, community development
Our Head of Service Development will be:
- leading the development and continuous improvement of our UK-wide and community-based services, ensuring they are inclusive, accessible, and aligned with organisational strategy. And also working alongside our Digital Services Product Manager on all of our digital services.
- overseeing the full-service development lifecycle, using evidence to drive continuous improvement and ensuring that lived experience is embedded into design.
- ensuring that our new or improved services are operationally viable. Supporting our Fundraising to ensure that new services are funded.
- Developing and managing our service development roadmap.
- With the Director of Service Development, acting as an organisational lead for coproduction / lived experience. Driving best practice and upskilling in coproduction and lived experience involvement and participation across the organisation.
We’re looking for:
- significant experience of leading coproduction and service experience design, and ability to support others to deliver these activities.
- ability to lead organisational discussions and be an authoritative champion based on subject expertise (for coproduction, service development and innovation).
- experience of effectively implementing change and improvement across an organisation, and ability to drive continuous improvement across a department.
- experience of leading service development and managing the service lifecycle (including horizon scanning, research, coproduction, piloting and using monitoring and evaluation data to make improvements), ideally in a health or third sector setting.
- substantial experience of people management, in a team of similar size or complexity. Demonstrable ability to lead, manage and support others to deliver high-quality results.
- Proven experience in policy implementation, compliance and risk governance (and with an understanding of Safeguarding and demonstratable experience implementing Safeguarding policies).
Closing date for applications: 9:00 on Friday 7 November 2025
Interested?
PLEASE PRESS THE 'HOW TO APPLY' BUTTON FOR MORE INFORMATION.
Equal Opportunities
We particularly welcome applications from people with disabilities and or from ethnic minority backgrounds.
We’d be grateful if you downloaded and completed the equality and diversity monitoring form and submit it with your application.
Disability Confident Employer
We’re a Disability Confident Employer and we’re committed to promoting equality and diversity.
You can ask for reasonable adjustments as part of both our recruitment and new starter on-boarding processes.
If you need any help or adjustments to apply for this role, please contact us. You can also ask for the application materials to be sent to you in a different format. Such as for them to be sent to you by email or in a larger word format.
More about our employee benefits:
We have a wide range of employee benefits including (but not limited to):
Encouraging work life balance
- 38 days paid annual leave (including bank holidays), pro-rata for part-time
- More annual leave entitlement, based on length of employment
- Smart working options (with the opportunity to work remotely and find a smart working pattern that suits both you and us)
- Flexible working options
Caring for you and your family
- Generous sick pay entitlement
- More sick pay entitlement, based on length of employment
- Opportunity to buy and sell annual leave in each calendar year
- Free access to a GP virtually 24 hours a day/7 days a week allowing you unlimited advice, reassurance and where appropriate diagnosis
- Enhanced leave for new parents
- Free access to a confidential 24 hours a day/7 days a week helpline service for both you and your family with a specialist range of support and information
- Special leave options (such as up to 5 days paid leave for domestic or personal emergencies a year)
- 10 days paid disability leave a year, pro-rata for part-time
- 10 days paid carers’ leave a year, pro-rata for part-time
- Cycle to work scheme
- Death in service scheme
- New family-friendly benefits, including paid leave:
- In the event of miscarriage or still birth
- To support fertility treatments
- For antenatal appointments for both parents
Thinking about your finances
- Enhanced salary sacrifice pension scheme
- Discounted season ticket loan and interest-free emergency loans
- Give as you earn to support other charities of your choice before tax
- New employee portal including lifestyle savings vouchers and personal wellbeing
Enriching your life at work
- Personalised development plans with a wide range of training courses and opportunities to source additional training options with your line manager
- Yearly internal apprenticeship opportunities
- New, modern offices that embrace working together both in-person and remotely
- Various opportunities to influence how we internally operate (including surveys, and focus and committee groups)
- Active and supportive internal employee networking groups for collaboration and peer support
- 2 days paid leave a year for volunteering for MS Society activities during normal working hours (such as fundraising events, or campaigning in the local community)
- 2 days paid leave a year for volunteering with other charities during normal
Safeguarding
We’re committed to safeguarding and promoting the welfare of everyone who uses our services and we come into contact with.
This is regardless of Gender, Race, Disability, Sexual orientation, Religion or belief, Pregnancy, Gender reassignment.
We recognise our particular responsibility to make sure vulnerable adults and children are protected.
We have measures in place to protect everyone we come into contact with from abuse and maltreatment of all kinds.
Your right to work in the UK
You must have the right to work in the UK to work in paid employment with us. You’ll need to share documents showing you’re eligible to work in the UK if we offer you employment.
You can find the UK visas and permits granting you the right to work in the UK on the UK Government website. We currently don’t have a Sponsor Licence agreement with the Home Office and aren’t able to support you with your visa applications.
No agencies please.
To fund world-leading research, share the latest information and campaign for everyone's rights. Together we are a community. Together we can stop MS
Who we are:
Muslim Aid is a UK faith-based international development organisation that provides support to communities around the world affected by disasters, conflict, or endemic poverty without regard to their social, religious, or ethnic background.
Established in 1985, Muslim Aid has facilitated the engagement of the British Muslim and non-Muslim community in support of its work in a variety of ways. Over the years, its humanitarian work has included responses to major crises around the world including, famine in East Africa, earthquakes and flooding in Pakistan and Bangladesh as well as conflicts in Syria and Yemen.
We place strong emphasis on long-term development projects that build the capacity of local people to help themselves. In addition to the 5 country offices worldwide we also work with multiple partner offices focusing on sustainable Development Programmes and providing humanitarian relief during times of crisis.
Summary of the role:
The Income Generation Support Officer will provide day-to-day administrative departmental support and support to the department Director to ensure the successful delivery of the organisation’s operations in an efficient manner. This role will focus on generating reports, tracking progress, and ensuring all the necessary processes relating to compliance, finance and HR are completed in a timely and accurate manner.
About the Role:
- Maintain and improve departmental filing systems to achieve maximum efficiency.
- Prepare purchase orders and document payments according to Muslim Aid’s financial procedure and in conjunction with the Finance team to ensure speedy payment of invoices for internal / external stakeholders.
- Undertake small-scale project work including researching, analysing and recommending next steps.
- Provide support to the IGM management team in responding to correspondence, booking meetings, minute-taking, planning and supporting events, organising travel and preparing travel itineraries and relevant tasks as required.
- Track Managers delivery of action points to ensure timeframes and outcomes are met, escalating to Head or Director of IGM for further action as appropriate.
- Undertake full inbox and extensive diary management, ensuring an effective use of time and preparation of information in advance. Sort, redirect and action emails and review an effective ‘bring up’ system to brief and prepare the Director Income Generation and Marketing for meetings / events.
About You:
You must currently hold the right to work in the UK. Muslim Aid is not offering sponsorship for this role.
To be successful in this role, you will need:
- Experience of organising and coordinating meetings and events.
- Proven office administrative experience.
- Proven experience supporting senior leaders.
- Ability to manage your time and prioritise tasks to meet deadlines and maintain a structured workflow.
- Ability to utilise task management tools to track progress, set reminders, and monitor completion of tasks and projects.
- Ability to effectively communicate with team members and all stakeholders to relay information and ensure alignment on goals and objectives.
Why you should apply:
Join Muslim Aid as an Income Generation Support Officer and play a vital role in keeping our operations running smoothly and efficiently. You’ll provide essential administrative support to the department and Director, helping to ensure that key processes in compliance, finance, and HR are completed accurately and on time. From generating reports to tracking progress and supporting the delivery of our organisational goals, your work will help Muslim Aid continue making a positive impact worldwide. If you’re detail-oriented, organised, and committed to excellence, apply now and use your skills to strengthen a mission-driven organisation.
Benefits you will enjoy working for us:
- 25 days annual leave + 4 Privilege days
- Hybrid working
- Paid time off for medical appointments
- 2 hours lunch break on Fridays
- Time off in Lieu (TOIL)
- Pension Scheme
How to apply:
To apply please submit your cover letter (no more than 1 page) and CV.
Applications will be accepted until the closing date. However, please note that Muslim Aid may conduct interviews and progress with the selection process on a rolling basis, with the aim of appointing a suitable candidate as soon as possible
Are you ready to make a real impact through the power of data?
We are looking for a Data Officer to join our Data and Insight Team. This is an excellent opportunity for someone who enjoys working with data, improving processes, and using data to support informed decisions. As our Data Officer, you will play a key role in ensuring the accuracy, integrity, and compliance of our information systems, supporting teams across the MND Association to make the best use of our CRM and data resources.
Hybrid Working and Flexibility: This role offers hybrid working, with the expectation to attend the office 1 - 2 days per week.
What We Offer:
- 28 days holiday, increasing to 33 days after 5 years, plus Bank Holidays
- Access to UK Healthcare, including dental, eyecare, health screenings, and therapies
- 24/7 GP access via phone and video
- Life assurance and confidential counselling helplines
- Salary sacrifice schemes (Cycle to Work, Buy/Sell Annual Leave)
- Access to Benefit Hub for discounts on everyday shopping
- Enhanced pension scheme
- Opportunities for training and personal development
Key Responsibilities:
- Maintain high standards of data quality by applying regular checks and processes
- Monitor data imports, ensuring accuracy and consistency
- Collaborate with the Data Team to develop, test and implement efficient and automated data processes
- Create clear, accessible documentation to support understanding and effective use of data systems
- Build queries and provide data support to colleagues and stakeholders across the Association
- Deliver inductions and ongoing training for new and existing database users
- Ensure compliance with data protection legislation in all data handling activities
- Manage daily integration issues and liaise with internal teams and external suppliers as needed
About You:
- Experienced in working with CRM databases, ideally including Raiser’s Edge or Dynamics 365
- Skilled in managing data imports and maintaining data quality and accuracy
- Strong knowledge of Excel and/or Access for data manipulation
- Excellent attention to detail with the ability to troubleshoot data issues
- Confident communicator, able to support and train colleagues at all levels
- Understanding of data compliance, privacy legislation, and data integration processes
About Us:
Our vision is a world free from MND. Our mission is to improve care and support for people with MND, their families and carers. We fund and promote research that leads to new understanding and treatments and brings us closer to a cure for MND. The Association also campaigns and raises awareness so the needs of people with MND, and everyone who cares for them, are recognised, and addressed by wider society.
The full job description and further information about working for the MND Association is available in the candidate pack.
We are committed to equality, diversity, and inclusivity. We work to remove barriers for everyone affected by MND, employees, volunteers, and stakeholders.
As part of the Disability Confident Scheme, we guarantee interviews for disabled applicants who meet the role's requirements.
As a Data Officer, you’ll play a key role in ensuring accurate, compliant, and insightful data management, enhancing processes, supporting users, and solving complex data queries to drive meaningful outcomes. Join us in keeping our fundraising and insight operations running smoothly and effectively.
The client requests no contact from agencies or media sales.
Are you looking for a role where your accuracy and care help make every donation count?
We’re looking for an Income Officer to join our Fundraising Team on a 12-month Fixed Term Contract. As an Income Officer at the Motor Neurone Disease (MND) Association, you’ll play a key role in ensuring all income is processed efficiently, accurately, and with the highest standards of supporter care. You’ll help maintain the integrity of our income data and make sure every supporter’s contribution is handled with respect and precision. This is an excellent opportunity to use your attention to detail and problem-solving skills to support meaningful work.
Key Responsibilities:
- Process income and related data accurately on the CRM database, ensuring all income is accurate and coded correctly
- Allocate restricted income in line with supporters’ wishes and organisational guidelines
- Maintain strong relationships with supporters, responding to enquiries by phone, email, or post with professionalism and care
- Manage over 7,000 regular supporters through Direct Debit, Standing Order, and Payroll Giving, including reconciliations and regular transaction processing
- Carry out Gift Aid checks before HMRC submissions and help maximise Gift Aid income
- Maintain and manage financial and data systems with high data integrity, ensuring compliance with Data Protection and audit requirements
- Work collaboratively with colleagues to streamline processes and identify practical improvements to manage increasing transaction volumes
- Support the wider Supporter Care and Fundraising teams through integrated working and shared learning
About You:
- Skilled in using databases, with proven accuracy in data entry and financial processing
- Experienced in financial or donation processing systems, with strong understanding of related procedures
- Confident problem solver with strong analytical and organisational abilities
- Highly proficient in Microsoft Office, especially Excel, Word, and Outlook
- Excellent communicator, with the ability to handle complex enquiries clearly and sensitively
- Able to prioritise your workload effectively, work independently, and contribute positively within a team
About Us:
Our vision is a world free from MND. Our mission is to improve care and support for people with MND, their families and carers. We fund and promote research that leads to new understanding and treatments and brings us closer to a cure for MND. The Association also campaigns and raises awareness so the needs of people with MND, and everyone who cares for them, are recognised, and addressed by wider society.
What We Offer:
- 28 days holiday, increasing to 33 days after 5 years, plus Bank Holidays.
- Access to UK Healthcare, including dental, eyecare, health screenings, and therapies.
- 24/7 GP access via phone and video.
- Life assurance and confidential counselling helplines.
- Salary sacrifice schemes (Cycle to Work, Buy/Sell Annual Leave).
- Access to Benefit Hub for discounts on everyday shopping.
- Enhanced pension scheme.
- Opportunities for training and personal development.
- Hybrid working.
The full job description and further information about working for the MND Association is available in the candidate pack.
We are committed to equality, diversity, and inclusivity. We work to remove barriers for everyone affected by MND, employees, volunteers, and stakeholders.
As part of the Disability Confident Scheme, we guarantee interviews for disabled applicants who meet the role's requirements.
Hybrid Working and Flexibility: This role offers hybrid working, with the expectation to attend the office 3 days per week. (5 days per week office-based training is required for the first 8 weeks) Flexibility to attend the office more regularly in line with organisation needs.
Apply today and bring your expertise as an Income Officer to a team that values precision, collaboration, and genuine supporter care.
The client requests no contact from agencies or media sales.
Communications and Marketing Coordinator
Salary: £32,000
Full time, permanent role
Based on our central London office with hybrid working offered
We are seeking a creative and proactive Communications and Marketing Coordinator to play a pivotal role in telling Theatres Trust’s story, and the stories of the theatres we support, to a wider audience.
Working with the Head of Communications and Marketing, you will support the development and delivery of Theatres Trust’s communications strategy and contribute to embedding our brand and tone of voice across all our communications. A central part of the role will be working with our sector specialists to turn complex, detailed and technical information into compelling case studies to promote our services and highlight our impact to key stakeholders across the theatre sector and beyond.
You will be responsible for producing two of Theatres Trust’s key communications products: Theatres Magazine, our digital publication for supporters, and NewsDigest, our monthly e-newsletter, as well as helping to develop our social and digital channels. There will also be the opportunity for you to take the lead on the full communications lifecycle of specific projects such as grant programmes and events.
For someone with a passion for the power of words and a strong eye for design, this is an interesting and varied role, offering the scope to develop and enhance your skills across the full range of communications and marketing disciplines. You may have worked in a communications or marketing position already, or you may have transferrable skills from another role, studies or voluntary experience. Theatres Trust is a small team with big ambitions and is undergoing a period of transformation, so the willingness to take on a wide range of duties and adapt to evolving priorities is a must.
How to apply
To apply, please got to Theatres Trust website to access the full job pack and send your CV and a cover letter of no more than two A4 pages each, along with a completed Equal Opportunities monitoring form, by email to the address listed. Please use the subject line “Communications and Marketing Coordinator Application”.
Please don’t include headshots or photos of yourself in your application. Your name and contact details will be redacted before your application is passed to the shortlisting panel.
Deadline for applications: 10am on Monday 24 November 2025
Interviews will take place at the Theatres Trust offices on Tuesday 9 December. Please confirm that you are available on this date in your cover letter.
If you have any questions or would like to discuss the role and organisation before applying, please contact Laura Wootten, Head of People, Operations and Finance.
We are committed to being an equal opportunities employer and actively encourage people from a wide variety of backgrounds, experience and skills to join us and influence and develop our working practice. We particularly encourage applications from Black and global majority people, and candidates who self-identify as disabled.
All candidates who self-identify as disabled and who demonstrate that they meet the minimum criteria will be invited for an interview, in line with the Equality Act 2010.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
We are The Bike Project, a charity that collects second-hand bikes, refurbishes them and donates them to refugees and people seeking asylum in the UK. That brings better health, freedom and independence to people rebuilding their lives in the UK. That’s vital when many are living on less than £10 a week.
A bike links people to essential services, including foodbanks and legal advice, as well as the local community.
About Us
The Bike Project is an award-winning charity which refurbishes second hand bikes and donates them to refugees. We were founded in 2013 by, Jem Stein, after he struck up a friendship and found a bike for Adam, a Darfuri refugee who had fled his home in Sudan after war broke out.
The Bike Project has grown into a national operation with new CEO, hundreds of volunteers, a team of 20 committed staff, roadshows in different cities, an online shop and two workshops, one in the capital and one in Birmingham.
To date we have supported over 15,000 refugees and people seeking asylum by giving them a second-hand bike. In addition, we have supported hundreds through our programmes designed to build confidence and build friendships in the local community.
Duites and Responsibilities
This role will provide maternity cover for an initial period of 12 months, with the potential for a 1–2 month extension. It will focus on developing new corporate partnerships and managing relationships with our existing corporate supporters.The role holder will work closely with the Chief Executive and Head of Fundraising, Marketing and Retail to ensure a strategic approach to the development and management of relationships with our corporate partners, enabling us to maximise the potential from them.
As well as leading income generation, the post will develop current and new corporate partnerships, providing personalised stewarding journeys.
Skills and Qualifications
The ideal candidate will have extensive experience of securing income directly from corporates for charity, both winning and securing new partnerships as well as maintaining and developing existing supporters. They will be able to prioritise, manage pipelines, research, pitch and manage partnerships to increase their value.
Location
Hybrid, with one day a week working from our London (Brixton) office. Occasional travel required to Birmingham, evening or weekend work.
Benefits and Perks
As a small and agile charity, we thrive on creativity and are quick to implement fresh ideas. You’ll have the chance to witness the tangible difference your work makes through regular donation sessions at our London and Birmingham workshops.
At The Bike Project, we offer a fantastic benefits package, including:
· Extended family leave (eligibility requirements)
· 25 days of annual leave (Pro-rated)
· Access to the Reward Hub
· An Employee Assistance Programme
· A pilot scheme for a nine-day fortnight is currently underway
We warmly welcome applications from disabled and global majority candidates, as well as individuals with lived experience of the refugee or asylum system.
The Application Process
To apply, please submit a CV and a short cover letter. Interviews will take place in two stages. Shortlisted candidates may be asked to complete a short task. Closing date: 09/11
To apply for this position you must be able to prove your right to work in the UK.
Diversity, equity and inclusion are at the heart of what we value as a Charity. The Bike Project is an equal opportunities employer and all qualified applicants will receive consideration for employment without regard to race, religion, sex, sexual orientation, age, disability or any other status protected by law.
Our hiring team are happy to support with any reasonable adjustments that are needed within the recruitment process.
To request an informal chat about the role please contact us using the contact form on our website.
Please note that applications without a cover letter will not be considered.
The client requests no contact from agencies or media sales.
Position: Infrastructure Manager
Hours: Full-time (35 hours a week)
Contract: Permanent
Location: Office-based in London N4 with flexibility
Salary: Starting from £35,825 per annum, plus excellent benefits
Salary Band and Job Family: Band 2, Profession/ Technical
You’ll start at our entry point salary of £35,825 per annum, increasing to £38,065 after 6 months service and satisfactory performance and to £40,304 after a further 6 months.
About us
We make sure people living with MS are at the centre of everything we do. And it’s this commitment that unites us across the UK.
Our strategy is based on what people affected by MS have told us is important to them. It gives us a clear and determined focus.
Our work is based on the hopes and aspirations of our MS community. Together we campaign at all levels, fund ground-breaking research and provide award winning support and information.
Our people are our greatest asset and the key to our success. We offer a vibrant, progressive working environment where you'll be able to make a difference.
About this job
This year, we’ve embarked on a bold, strategic initiative to enhance our data capabilities.
We’re aiming to improve our data use, integration and analytics to increase engagement, maximise impact and drive forward our strategic goals. With a key focus on: effective and efficient operations; collaboration; and continuous improvement in our Technology, Strategy and Business Intelligence teams.
To achieve this ambition, we’ve developed a new technology infrastructure which we are calling “Sage”. We’re implementing new technology infrastructure this year (such as our new CRM system and suite of data tools – Microsoft Dynamics).
We will be taking a structured and phased approach to transitioning and embedding our new team structures, infrastructure and ways of working as part of Phase 2 of this Project.
Our IT Infrastructure team covers the following areas:
- Fully responsible for managing the technology stacks
- Ensuring the underlying systems and data are secure and highly protected from malicious actors
- Ensuring the systems are available
- Managing 3rd party suppliers who assist us in supporting, developing and securing the systems
- Manage the technical and security risk registers and, with a risk based approach, mitigate risks to the best of our ability
- Embed principles of best value and money saving into all technology decisions
We’ve made a significant investment in our Microsoft suite and have transitioned services to Azure. We’re also building a cloud infrastructure to support the Organisation’s mission critical data use improvement project.
Our Infrastructure Systems Manager plays a crucial role in the development, support and maintenance of these systems, implementing the tools and technology we need as well as driving the reduction of IT costs where possible.
This role is responsible for:
- Maintenance of technical infrastructure based on Microsoft technologies
- Automated process creation to ensure systems are monitored and managed
- Migration of remaining on premise systems to Microsoft cloud based solutions
- Maintenance of legacy systems and processes where necessary
- Ensuring systems are highly accessible and available
- Advice to the Organisation on best practice on technology
For this role we’re looking for:
- Broad expert technical knowledge of IT Infrastructure based on both cloud and on premise Microsoft technologies
- Knowledge of Dynamics CRM 365 and associated technology
- Knowledge of Azure services, PowerApps, DataVerse
- Knowledge of sound backup and security protocols
- SQL (SSIS, SSRS) knowledge
- Experience of managing external stakeholders and 3rd party suppliers
- Service Management experience
Closing date for applications: 9:00 on Wednesday 19th November 2025
Interested?
PLEASE PRESS THE 'HOW TO APPLY' BUTTON FOR MORE INFORMATION.
Equal Opportunities
We particularly welcome applications from people with disabilities and or from ethnic minority backgrounds.
We’d be grateful if you downloaded and completed the equality and diversity monitoring form and submit it with your application.
Disability Confident Employer
We’re a Disability Confident Employer and we’re committed to promoting equality and diversity.
You can ask for reasonable adjustments as part of both our recruitment and new starter on-boarding processes.
If you need any help or adjustments to apply for this role, please contact us. You can also ask for the application materials to be sent to you in a different format. Such as for them to be sent to you by email or in a larger word format.
More about our employee benefits:
We have a wide range of employee benefits including (but not limited to):
Encouraging work life balance
- 38 days paid annual leave (including bank holidays), pro-rata for part-time
- More annual leave entitlement, based on length of employment
- Smart working options (with the opportunity to work remotely and find a smart working pattern that suits both you and us)
- Flexible working options
Caring for you and your family
- Generous sick pay entitlement
- More sick pay entitlement, based on length of employment
- Opportunity to buy and sell annual leave in each calendar year
- Free access to a GP virtually 24 hours a day/7 days a week allowing you unlimited advice, reassurance and where appropriate diagnosis
- Enhanced leave for new parents
- Free access to a confidential 24 hours a day/7 days a week helpline service for both you and your family with a specialist range of support and information
- Special leave options (such as up to 5 days paid leave for domestic or personal emergencies a year)
- 10 days paid disability leave a year, pro-rata for part-time
- 10 days paid carers’ leave a year, pro-rata for part-time
- Cycle to work scheme
- Death in service scheme
- New family-friendly benefits, including paid leave:
- In the event of miscarriage or still birth
- To support fertility treatments
- For antenatal appointments for both parents
Thinking about your finances
- Enhanced salary sacrifice pension scheme
- Discounted season ticket loan and interest-free emergency loans
- Give as you earn to support other charities of your choice before tax
- New employee portal including lifestyle savings vouchers and personal wellbeing
Enriching your life at work
- Personalised development plans with a wide range of training courses and opportunities to source additional training options with your line manager
- Yearly internal apprenticeship opportunities
- New, modern offices that embrace working together both in-person and remotely
- Various opportunities to influence how we internally operate (including surveys, and focus and committee groups)
- Active and supportive internal employee networking groups for collaboration and peer support
- 2 days paid leave a year for volunteering for MS Society activities during normal working hours (such as fundraising events, or campaigning in the local community)
- 2 days paid leave a year for volunteering with other charities during normal
Safeguarding
We’re committed to safeguarding and promoting the welfare of everyone who uses our services and we come into contact with.
This is regardless of Gender, Race, Disability, Sexual orientation, Religion or belief, Pregnancy, Gender reassignment.
We recognise our particular responsibility to make sure vulnerable adults and children are protected.
We have measures in place to protect everyone we come into contact with from abuse and maltreatment of all kinds.
Your right to work in the UK
You must have the right to work in the UK to work in paid employment with us. You’ll need to share documents showing you’re eligible to work in the UK if we offer you employment.
You can find the UK visas and permits granting you the right to work in the UK on the UK Government website. We currently don’t have a Sponsor Licence agreement with the Home Office and aren’t able to support you with your visa applications.
No agencies please.
To fund world-leading research, share the latest information and campaign for everyone's rights. Together we are a community. Together we can stop MS
Location: Hybrid working - Part London office-based and part home working. The post holder will work a minimum of one day a week in the office.
Salary: £27,550 per annum
Hours: 35 hours per week
Closing date: Tuesday 18 November 2025 at 10.00am
Interview date: Tuesday 25 November on Teams video. There may be a second stage interview in person on Thursday 27 November in the morning.
This is a fixed-term role for 9 months.
Who we are looking for
We are looking for a Supporter Care Coordinator to join our Supporter Care Team.
The role is very much supporter facing; in many cases you will be the first contact that supporters will have with Breakthrough T1D. You will be responsible for thanking supporters, dealing with queries and updating supporter details. You will also ensure that donations from supporters are entered accurately on the database and create reports for the Finance team. You will be required to develop good relationships with all teams and have the passion and desire to help out where necessary with additional tasks.
Experience required
You’ll have previous experience of:
-
Working in a customer service environment
-
Communicating with customers over the telephone and by email
-
Working on a recognised database
-
Administrative experience
About Breakthrough T1D
Breakthrough T1D is the world’s leading charitable research funder into type 1 diabetes, improving lives until we find the cure. We are dedicated to our 400,000 strong type 1 community in the UK and work closely with our international affiliates across the world, including the US, Canada and Australia.
You will find a vibrant atmosphere and spirited team at Breakthrough T1D, always striving to make a difference to people living with type 1.
Employee benefits
As an employer we offer:
-
Hybrid working arrangements
-
Flexible working and will consider compressed hours
-
Generous annual leave entitlement – 25 days per year plus bank holidays for full-time staff with leave increasing after three and five years’ service
-
Health cash plan that allows you to claim for some treatments such as dental, optical and physiotherapy treatment
-
Season ticket and cycle loan
-
Pension scheme
-
Family-friendly policies – maternity, paternity, adoption and shared parental leave at enhanced rates
-
Personalised training to suit your career aspirations and professional development
Breakthrough T1D is an equal opportunity employer, we welcome applications from all individuals regardless of race, gender, disability, religious belief, sexual orientation or age.
Improving lives today and tomorrow by accelerating life-changing breakthroughs to treat, prevent, and, ultimately, cure T1D and its complications
The client requests no contact from agencies or media sales.
Are you ready to take the lead in shaping innovative, secure and reliable technology infrastructure?
We have a new opportunity for a proactive Infrastructure Lead to join our growing Technology team. We’re transforming our Digital, Data and IT services to better partner with our user communities and harness technology that drives our mission forward. As we build new skills, adopt product-led ways of working and expand our teams, we’re looking for people who want to use their expertise to make a real difference for those living with and affected by MND.
As the Infrastructure Lead, you’ll guide the maintenance, support, and continual improvement of the MND Association’s technology infrastructure. Ensuring systems are stable, secure, and efficient so our teams can focus on achieving our strategic objectives.
Key Responsibilities:
- Collaboration across Technology teams to maintain and enhance infrastructure in line with Association goals
- Provide expert technical support and troubleshooting for infrastructure issues, ensuring minimal disruption
- Monitor and manage servers, networks, firewalls, and cloud platforms to optimise performance and reliability
- Develop and implement security and infrastructure best practices, including proactive patch management and cyber security compliance
- Plan and deliver infrastructure projects such as upgrades and migrations with efficiency and minimal downtime
- Maintain clear and up-to-date documentation of configurations, processes, and changes
- Grow excellent relationships with internal and external stakeholders
- Track costs, ensuring alignment with financial plans and budgets
- Develop and test business continuity and disaster recovery plans to ensure resilience
About You:
- Extensive experience in infrastructure management or a similar role, with expertise in server and network management in hybrid environments
- Strong communication and stakeholder management skills, with the ability to work with cross-functional teams
- Strong understanding of networking concepts such as DNS, DHCP, and TCP/IP
- Confident working with Microsoft technologies including Windows Server, Entra ID, and Azure
- Experienced in managing virtual platforms such as VMware and Hyper-V
- Skilled in documenting systems and processes clearly and accurately
- Proven people management skills, with the ability to lead, support, and develop colleagues effectively
- Strong problem-solving and troubleshooting ability with a focus on delivering practical, secure, and reliable outcomes
- Ability to automate tasks through scripting (e.g. PowerShell), coding or orchestration tools
About Us:
Our vision is a world free from MND. Our mission is to improve care and support for people with MND, their families and carers. We fund and promote research that leads to new understanding and treatments and brings us closer to a cure for MND. The Association also campaigns and raises awareness so the needs of people with MND, and everyone who cares for them, are recognised, and addressed by wider society.
What We Offer:
- 28 days holiday, increasing to 33 days after 5 years, plus Bank Holidays
- Access to UK Healthcare, including dental, eyecare, health screenings, and therapies
- 24/7 GP access via phone and video
- Life assurance and confidential counselling helplines
- Salary sacrifice schemes (Cycle to Work, Buy/Sell Annual Leave)
- Access to Benefit Hub for discounts on everyday shopping
- Enhanced pension scheme
- Opportunities for training and personal development
- Hybrid working
The full job description and further information about working for the MND Association is available in the candidate pack.
We are committed to equality, diversity, and inclusivity. We work to remove barriers for everyone affected by MND, employees, volunteers, and stakeholders. As part of the Disability Confident Scheme, we guarantee interviews for disabled applicants who meet the role's requirements.
Hybrid Working and Flexibility: 1 day per week office attendance with flexibility to attend more when required.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
We are The Bike Project, a charity that collects second-hand bikes, refurbishes them and donates them to refugees and people seeking asylum in the UK. That brings better health, freedom and independence to people rebuilding their lives in the UK. That’s vital when many are living on less than £10 a week.
A bike links people to essential services, including foodbanks and legal advice, as well as the local community.
About Us
The Bike Project is an award-winning charity which refurbishes second hand bikes and donates them to refugees. We were founded in 2013 by, Jem Stein, after he struck up a friendship and found a bike for Adam, a Darfuri refugee who had fled his home in Sudan after war broke out.
The Bike Project has grown into a national operation with new CEO, hundreds of volunteers, a team of 20 committed staff, roadshows in different cities, an online shop and two workshops, one in the capital and one in Birmingham.
To date we have supported over 15,000 refugees and people seeking asylum by giving them a second-hand bike. In addition, we have supported hundreds through our programmes designed to build confidence and build friendships in the local community.
Duites and Responsibilities
This role oversees the securing and reporting of our Trusts and Foundation income, including working closely with colleagues to develop relevant, impactful and deliverable funding proposals and coordinate the stewardship of key trust and foundation relationships.
The role works closely with all colleagues to ensure a joined-up approach to income generation across the charity and our different supporter groups.
Skills and Qualifications
The ideal candidate will have demonstrable experience in preparing and submitting successful funding applications and proposals to charitable trusts and foundations, with a track record of securing five and six figure gifts, ideally within the refugee’s sector. You will have experience of working with, and applying for funding from, some of the larger grant organisations.
You will be experienced in identifying suitable prospects, developing pipelines, and managing funder relationships, adopting a strategic approach when working with colleagues across the organisation.
Location
This is a hybrid role, working from home with one day per week in either our London or Birmingham office. The salary is £42,000 for Birmingham-based employees and £45,000 for London-based employees, reflecting the London Living Wage adjustment
Benefits and Perks
As a small and agile charity, we thrive on creativity and are quick to implement fresh ideas. You’ll have the chance to witness the tangible difference your work makes through regular donation sessions at our London and Birmingham workshops.
At The Bike Project, we offer a fantastic benefits package, including:
· Extended family leave
· 25 days of annual leave (increasing with each year of service)
· Access to the Reward Hub
· An Employee Assistance Programme
· A pilot scheme for a nine-day fortnight currently underway
We warmly welcome applications from disabled and global majority candidates, as well as individuals with lived experience of the refugee or asylum system.
Application Process
To apply, please submit a CV and a short cover letter. Interviews will take place in two stages.. Shortlisted candidates may be asked to complete a short task. Only successful candidates will progress to the second stage. Closing date: 09/11
To apply for this position you must be able to prove your right to work in the UK.
Diversity, equity and inclusion are at the heart of what we value as a Charity. The Bike Project is an equal opportunities employer and all qualified applicants will receive consideration for employment without regard to race, religion, sex, sexual orientation, age, disability or any other status protected by law.
Our hiring team are happy to support with any reasonable adjustments that are needed within the recruitment process.
To request an informal chat about the role please reach-out using the contact form on our website.
Please note applications without a cover letter will not be considered.
The client requests no contact from agencies or media sales.