Starting Salary: £35,785 – 37,134 per annum

Other Benefits include: 10% Mobility Allowance +10% Pension + Hardship Allowance (£3,000 per annum)

Rest and Recuperation every 8 weeks 

Contract: 2 Years fixed term

Position Description 

Job Profile

The Deputy Country Rep and Programme Manager deputises the Country Representatives and is a member of the South Sudan Country Management Team (CMT). In liaison with the Country Rep the postholder is responsible for strategic development and management of the humanitarian and development programmes portfolio of the country team. The postholder provides humanitarian and development expertise for CAFOD and Trócaire in Partnership (CTP) work in South Sudan.  The postholder has the skills and experience to lead and manage complex and diverse programmes of work. S/he manages budgets and funding within the scope of their authority and is also responsible to proactively identify opportunities for scaling up our humanitarian and development programme work in South Sudan in order to effectively in respond to the scale and protracted nature of the ongoing crisis. S/he will have strong understanding and experience in Emergency Food Security and Livelihoods programming and resilience approaches.

The Deputy Country Rep and Programme Manager will be responsible for developing relationships with partners at strategic level in-country and formulating programme strategy as determined by the Country Strategy and Country Representative. The post holder is also responsible for building effective working relationships to foster learning, innovation, good practice, and fundraising. The role also has a number of cross-divisional and cross-organisational functions to work with CAFOD’s Education, Communities & Supporters Fundraising, Finance, Media, Policy and Advocacy teams and with relevant counterparts in Trócaire.

Line managed by the Country Representative, this post is based in Juba but is expected to undertake frequent in-country travel and travel within the region and to the UK and Ireland (approximately 20 weeks per year) S/he would also be expected to deputise for the Country Representative, when the CR is absent from South Sudan. The post holder line manages the following but may be asked to take on wider management functions as needed:

• Programme Quality Officer
• Field coordinators (up to 2)
• Programme Officer -Governance and Peace building
• Programme Support Officer

Staff management may extend to larger teams depending on programme responses. 

Key Responsibilities

To lead and manage the programme/s (50%):

• Lead the development, implementation and regular review of the South Sudan programme, embedding a resilience and empowerment lens into all our programming. This should also include the integration of Community Managed Disaster Risk Reduction (CMDRR), emergency preparedness and early warning, Psychosocial support (PSS) and peace building activities.
• Lead the country programme team in monitoring emerging humanitarian situations and programme trends, ensuring that regular Emergency Management Team (EMT) discussions take place with the CAFOD and Trócaire HQ humanitarian teams and the Country Representative to enable effective and timely responses, and keep relevant CTP staff and partners informed of the humanitarian situation, and emerging resilience approaches, techniques and methodologies
• Lead programme design and proposal writing in support of the programme/country strategy, ensuring compliance to Programme Cycle Management is carried out to a high standard. This may include providing field level operational support including needs assessment, monitoring and evaluation, programme leadership and management to CTP staff, partner organisations and inter-agency teams responding to any humanitarian crises, if necessary, at very short notice, and for extended periods of time.
• Promote the delivery of high quality and appropriate programmes that meet minimum international standards such as SPHERE, Red Cross NGO Code of Conduct, Core Humanitarian Standards, Caritas Internationalis Management Standards and country guidelines.
• Work towards fulfilling CTP’s Vision, Mission and Values and CTP’s strategic plans.
• Ensure the delivery of high-quality programmes within agreed budgets and timeframes, in accordance with CTP’s values and working principles.
• Identify and actively promote opportunities to build the capacity of partner organisations to deliver high quality programmes, and to promote the sustainability of their work including mentoring support to partner personnel.
• Ensure the effective delivery of high-quality integrated programmes that include a resilience-based humanitarian assistance, risk reduction, woman and youth empowering lens delivered through CTP’s programmes.
• Monitor programme impact based on programme Monitoring and Evaluation (M&E) Plans, using this information to support decision making. This will include commissioning reviews and evaluations as appropriate and promote learning into the wider organisation.
• In conjunction with the Programme Quality Officer lead and support the efforts of CTP in improving and developing the capacity of CTP staff and partners in monitoring and evaluation systems of projects and programmes to keep track of performance of projects and their impact.
• When required be a part of CTP's humanitarian department emergency response and surge capacity function in CTP’s designated areas of work including emergency responses coordinated by Caritas Internationalis.

Technical Support (20%)

• Work with Cafod and Trócaire Resilience, Protection and Disaster Risk Reduction (DRR) advisors in incorporating resilience, PSS activities and DRR into existing programmes. Provide technical support on resilience and empowerment approaches particularly for Women and Youth.
• Engage the CR, Programme Coordinator South Sudan, and HQ Policy and advocacy teams, to ensure CTP’s policy and advocacy is coherent, effective and informed by our experiences and that of our partners.

Management Team (10%)

• Be an active member of CTP country management team which is led by the CR,
• Work in collaboration with Programme Quality Officer of CTP to ensure that CTP programmes are fully integrated into the country strategy, aligned to CTP’s corporate priorities,

Representation (10%):

• Represent CTP externally, as prioritised by the Country Representative, in relationships with institutional donors, national Church and government representatives, donors, inter agency coordination fora and strategic partner organisations.
• In liaison with Country Representative, provide effective collaboration with Caritas Internationalis (CI) and its member agencies, representing CTP where needed, and also liaising with relevant CIDSE agencies and working groups to build and strengthen relationships with sister agencies and agencies of strategic importance.
• Ensure representation and participation of CTP in UN Cluster Coordination mechanisms in-country and other programme related working groups and networks of relevance to CTP work.
• Develop supporter communications and work with the communications team in media, writing and undertaking interviews both on radio and TV.

Security Management (10%):

• Undertake security risk assessments as appropriate and as delegated by the Country Representative, ensuring appropriate Standard Operating Procedures are implemented by all staff and visitors to mitigate risk in relation to humanitarian programmes and in accordance with the Country Security Plan.
• Support partners to strengthen their understanding and practice of security risk management and ensure effective security-related communications to ensure CTP and partner staff well-being.
• May act as security manager in absence of CR.

This list of duties and responsibilities is by no means exhaustive and the post holder may be required to undertake other relevant and appropriate duties as required. This job description is subject to regular review and appropriate modification.

Safeguarding for Children and Vulnerable Adults

CAFOD and Trocaire recognises the personal dignity and rights of children and vulnerable adults, towards whom it has a special responsibility and a duty of care and respect.  CTP, and all its staff and volunteers, undertake to do all in our power to create a safe environment for children, young people and vulnerable adults and to prevent their physical, sexual or emotional abuse.  CAFOD is committed to acting at all times in the best interests of children and vulnerable adults, seeing these interests as paramount.  Any candidate offered a job with CTP will be expected to adhere to CAFOD’s Safeguarding policy and sign CAFOD’s Code of Behaviour as an appendix to their contract of employment and agree to conduct themselves in accordance with the provisions of these documents. This post involves contact with children, young people and vulnerable adults, or has responsibility for people who will do, and applicants will be subject to specific checks related to safeguarding issues.  If based in the UK the post holder is required to present or obtain a Disclosure from the DBS (Disclosure & Barring Service).  If the post is based outside the UK the post holder will be subject to a different checking process.

All offers of employment will be subject to satisfactory references, and appropriate screening checks can include criminal records and terrorism finance checks. CAFOD also participates in the Inter Agency Misconduct Disclosure Scheme. In line with this Scheme, we will request information from job applicants’ previous employers about any findings of sexual exploitation, sexual abuse and/or sexual harassment during employment, or incidents under investigation when the applicant left employment. By submitting an application, the job applicant confirms his/her understanding of, and consent to, these recruitment procedures.

Person Specification

Key Competencies

Essential CTP Core Requirements

Understanding our context

• Demonstrates an understanding of the Catholic Church, Demonstrates behaviour in line with CTP’s vision, mission and values

Working together

• Skilled in working with people of varied backgrounds, cultures and abilities;
• Builds collaborative relationships across CTP and with external partners, donors and suppliers

Making change happen

• Can communicate complex issues simply and clearly to ensure understanding
• Recognises what needs to be done, makes decisions and takes action– even in challenging circumstances 

Essential Job Specific Requirements

• Proven experience of managing and delivering humanitarian and resilience programmes through partner organisations
• Experience in delivering operational emergency programmes within complex emergencies
• Sound understanding of humanitarian policy and best practice (e.g.  LEGS, SPHERE, the Red Cross and Red Crescent Code of Conduct)
• Understanding of approaches to ensure accountability programme work towards intended beneficiary communities and commitment to CHS
• Able to work with and develop the humanitarian capacity of local partner organisations/ national NGO’s
• Delivers work within the context of an agreed programme framework, uses programme cycle management tools effectively;
• Proactively monitors expenditure and is aware of current financial position; Strong budget management skills.
• Good analytical skills, skills in review of documents and report writing.
• Fluent in written and spoken English
• Ability to work and travel in insecure environments and to manage one’s own personal security and the security of our partners
• Good understanding of management principles and commitment to good management standards.

Come and join us and help make a real difference in the lives of the world’s poorest communities.

CAFOD is an equal opportunities employer. Recruitment and selection procedures reflect our commitment to safeguarding children and vulnerable adults..

Are you ready for something meaningful?

Be Collective is a tech for good organisation with a community focus delivering a digital platform for mobilising goodwill through innovative Social Infrastructure. We’re a place for action, helping our community realise positive social impact both individually and collectively. We ask communities to do what they can, when they can. We’re here to make the world a better place and bring out the best in people, businesses, government, educational institutions and charities, by connecting those providing volunteer opportunities with those that want to help.  Along the way, we help foster employment pathways, activate citizenship, support individuals to showcase their volunteering and skill acquisition through our unique verified Social Record/Social Resume, and enable organisations to demonstrate and articulate their Social Impact.   

Be Collective is a global organisation head quartered in Melbourne, Australia with offices in London UK, and Wellington New Zealand. We are looking for our new London based Client Success Manager reporting into the Stakeholder Development Director – Europe.

The Client Success Manager plays an integral role at Be Collective, building strong working relationships with each of our partners and their wider networks. This role drives client success and engagement with all that Be Collective has to offer.  A key focus is exploring and developing eco-systems of mutual benefit with internal and external networks.  This role works closely with cross-functional teams including Business Development, Implementation, Product and Marketing.

Ideally, you will have a background in client facing roles such as customer success or client management and you’ll combine your experiences with a passion for purpose driven projects, preferably through technology.  As an agile self-starter, you thrive in a varied role which includes working on both strategic projects and focused client relationships.

If this sounds like you, we would love to hear from you!

Key Responsibilities 

• Leading post-implementation client engagement with a range of organisations, ensuring strategic and operational integration, value and ultimately retention and growth of Be Collective’s user base.
• Create engagement strategies alongside clients to build a relationship through the provision of product and operational services.
• Conduct scheduled and frequent check-ins with key clients and business reviews as required.
• Identify and drive opportunities within Be Collective’s network while remaining aware of client renewals.
• Be the voice of our clients to internal stakeholders, sharing client feedback and insights to the Product, Marketing, and Business Development Teams to optimize Be Collective’s platform and opportunities to collaborate.
• Gather and articulate our client’s success through a range of mediums which could include case studies, testimonials, and numerical data where required.
• Be an active participant of the Be Collective International team and promote the continuous evolution of Be Collective. 

What are we looking for?

You would be a great fit for the role if you have:

• A background in a client-facing role ideally customer success or managing relationships with a wide range of stakeholders, preferably providing tech or software solutions.
• Experience navigating complex organisations by effectively communicating and establishing credibility with staff of different levels of seniority (Up to and including C-Suite).
• Strong presentation skills, particularly for in-person meetings with multiple stakeholders.
• Experience handling difficult customers or situations, demonstrating positive outcomes.
• A passion for making a positive difference in communities.
• The willingness to be agile and flexible including taking responsibility for team calls with colleagues in other global regions that might fall outside of normal business hours. 
• Occasional travel across the UK will be expected pending Covid-19 guidelines being reviewed.

What we offer 

• Competitive Salary. 
• A flexible working policy and a relaxed office environment. 
• Team socials and weekly mindfulness sessions.
• Being part of a multilingual global team. 
• 2 paid volunteering days per year.
• Opportunities for personal development within a tech for good environment. 

We are proud of the company culture we have built and grown globally to make Be Collective a place that people love to come to work every day. Our team all believe in connecting the goodwill of others. If this all sounds like you, we’d love to hear from you. 

(Be Collective Europe is part of WE Australia, a group of innovative commercial and social enterprises.)  

This is an exciting opportunity for a motivated individual with a background in policy advocacy, to contribute to growing International Alert’s organisational influence at both the country and global level on a diverse range of issues related to peacebuilding.

This position will provide high quality advice to teams across Africa, the Middle East and Asia, related to advocacy strategy, design, monitoring and evaluation. It will identify and engineer opportunities to advance country program influencing priorities and buildout the organisation’s advocacy skills set through training and accompaniment. The role will also involve cultivating relationships of influence with relevant institutional interlocutors and associated representational duties.

This position requires proven abilities in the development and delivery of advocacy strategies, policy formulation, representation and collaboration across teams delivering on-the-ground programming. The ideal candidate would possess strong existing networks with relevant national, regional and/or international actors, have strong interpersonal and communications skills. All applicants must be fluent in English and French (written and spoken).

All job applicants must already have the right to work in the country in the UK or Netherlands.

Note: The above include some of the requirements for the job. For the full job requirements, please read the job description.

Details

• Salary: £34,629
• Contract duration: Ongoing
• Location: London or Hague Office
• Closing date: 9 August 2021 (23:59 pm UK Time)