Global jobs
Fantastic opportunity at Age UK for an experienced direct marketing professional! Based in the Loyalty Team, this Direct Marketing Manager role will be responsible for stewarding donors by delivering excellent supporter experiences on a mass level across a number of channels. Working with a range of stakeholders, you'll bring project management skills, data fluency and a strategic mindset to design journeys which deepen Age UK's relationships with our charity audiences, growing income across cash, regular giving and in memory support.
We operate a hybrid-working model, a blend of home and office working. This role will include regular days working from our London office (EC3N 2LB) - currently once a week on a Thursday and may involve occasional travel, including some overnight stays. Travel costs to the London office are the responsibility of the postholder and are not covered by the charity.
Age UK internal grade 5L
Last date for applications Tuesday, 9th September 2025
Must haves:
The below competencies will be assessed at the indicated stage of the recruitment process:
Application = A, Interview = I, Test = T, Presentation = P
Experience
- Proven experience within the direct marketing discipline, with a successful record of driving cash and regular giving income through online and offline marketing activities, such as direct mail, telemarketing and email campaigns. A, I
- Proven financial planning experience, including reforecasting and budget-setting, with a history of making strategic decision making when building forecasts. A, I
- Extensive experience analysing and reporting on the performance of online and offline Direct Marketing campaigns in order to maximise income. A, I
- Experience of using databases for reporting. A, I
Skills and Knowledge
- Clear communication and interpersonal skills, with the ability to work with people at all levels. I
- Ability to work on own initiative as well as part of a team. I
- Confident proactively finding solutions in complex situations, navigating different stakeholder needs and expectations. I
- Highly organised and ability to manage a range of competing priorities at the same time. I, T
- An understanding of charity stewardship programmes and how to drive supporter loyalty. A, I
- Excellent project management skills. A, I, T
- Strong numerical and analytical skills. I, T
- Ability to critically assess concepts and copy based on fundraising best practice, in order to meet income targets. A, I, T
- Proficient in the use of MS Office applications, particularly Excel and Word. T
Great to Have's:
The below competencies will be assessed at the indicated stage of the recruitment process:
Application = A, Interview = I, Test = T, Presentation = P
Experience
- Experience of line management and performance management. I
Skills and Knowledge
- Knowledge of the function of a Fundraising division, and the role of Individual Giving within this. A, I
What we offer in return
- Competitive salary, 26 days annual leave + bank holidays + annual leave purchase scheme
- Wellbeing days - 2 paid days per year (pro rata for our part-time colleagues)
- Excellent pension scheme, life assurance, Bupa health cashback plan and EAP
- Car Benefit scheme, Cycle to Work scheme
- Home & Tech - apply to buy any Home & Tech items from 'Currys' & 'IKEA', up to £1000, and spread the cost over 12 months, interest free.
- Blue Light Card scheme
- You Did It Awards - recognition awards from £100-250.
Additional Information
Supporting statements and anonymisation
Candidates are expected to provide a supporting statement that explains how they meet the competencies annotated with an 'A' in the job description, to assess suitability for the position. Age UK acknowledges and accepts that AI may be used to support the application; we do expect candidates to personalise experience, knowledge and skills and failure to do so, may result in your application being rejected.
Please submit a Word version of your CV as it will be anonymised by our recruitment system when you apply for a role. Our system is unable to anonymise supporting statements and heavily formatted CVs. Please could you remove any personal information including your name before you upload to support our inclusive recruitment process. All equalities monitoring information is also anonymised and not shared with the hiring panel. Your name and address will only be known to us if invited for interview.
Equal opportunities & Disability Confident Scheme
Age UK is an Equal Opportunities employer and positively encourages applications from suitably qualified and eligible candidates, regardless of age, sex, race, disability, sexual orientation, gender reassignment, religion or belief, marital/civil partnership status, or pregnancy and maternity. Age UK is a Disability Confident Scheme employer. Due to high numbers of applications received, Age UK reserves the right to limit the overall number of interviews offered, and therefore, it may not always be practicable or appropriate to interview all disabled people that meet the minimum criteria for the job.
Reasonable adjustments
Disabled job seekers can access reasonable adjustments at any stage of the recruitment process. All requests for reasonable adjustments are considered on a case-by-case basis, in collaboration with the disabled job seeker to best meet their needs, by contacting the Recruitment Team. Disability disclosures will be kept confidential and only shared on a need-to-know basis to support the implementation of adjustments. Disclosures will not be used to inform hiring decisions.
Age UK is committed to safeguarding adults at risk, and children, from abuse and neglect. We expect everyone who works with us to share this commitment.
Early application is encouraged as we will review applications throughout the advertising period and reserve the right to close the advert at any time.
Age UK politely requests no contact from recruitment agencies or media sales. We do not accept speculative CVs from recruitment agencies nor accept the fees associated with them.
For a full list of benefits please visit our website.
The client requests no contact from agencies or media sales.
Oxford is excited to invite applications for a newly created role that will lead fundraising for its School of Geography and the Environment (SoGE). The Head of Development will be a key member of the Social Sciences Development team within Development and Alumni Engagement (DAE), who will work closely with SoGE and DAE leadership to establish a small Geography team, and to develop a fundraising strategy that serves the School’s goals and grows its philanthropic support.
SoGE is one of the foremost geography and environment university departments in the world, internationally recognised for the quality of its research and teaching. Geography at the University of Oxford is a large, vibrant and intellectually diverse community comprising the core academic department of the School of Geography and the Environment, its three research centres: the Environmental Change Institute (ECI), the Transport Studies Unit (TSU) and the Smith School of Enterprise and Environment (SSEE) and several geographers based elsewhere in the wider university.
This is a special opportunity to work collaboratively with academic colleagues who craft robust, imaginative and forward-looking answers to pressing questions about the environment, technology, geopolitics and socio-economic change.
This is a fantastic opportunity for an experienced major gifts fundraiser who is looking to grow their career in Higher Education through a senior role combining significant fundraising with management of a small team. You will be a collaborative fundraiser with expertise in major gifts and a strong track record of securing complex philanthropic support. Thriving in a fast-paced environment, you will be a strategic thinker and a skilled operator—communicative, adaptable, and adept at building strong, lasting relationships. Your ability to establish credibility and foster trust across a wide range of internal and external stakeholders will be key to your success, as will be a knowledge of and passion for issues relating to the School’s work, and that of the Social Sciences more broadly. Experience in Higher Education or the charitable sector, as well as of managing staff, is desirable. Above all, you will share Oxford’s mission and be driven to create meaningful impact through strategic philanthropic partnerships.
What We Offer
Working at the University of Oxford offers several exclusive benefits, such as:
· 38 days of annual leave (inclusive of public holidays) to support your wellbeing, with the option to purchase up to 10 extra days and additional leave after long service.
· One of the most generous family leave schemes in UK higher education, offering up to 26 weeks of full-pay maternity and adoption leave, plus 12 weeks of full-pay paternity/partner leave.
· A commitment to hybrid and flexible working to suit your lifestyle.
· An excellent contributory pension scheme.
· Affordable and sustainable commuting options, including a cycle loan scheme, discounted bus travel, and season ticket loans.
· Access to a vibrant community through our social, cultural, and sports clubs.
Sponsorship and Right To Work
This role may meet the criteria for sponsorship under the Skilled Worker visa. The University will meet the cost of the Skilled Worker visa and NHS surcharge for applicants that require a visa.
Please let us know in your application if you require sponsorship.
Application Process
To apply, please upload:
· A covering letter/supporting statement
· Your CV
· The details of two referees
The closing date for applications is 12 noon on Friday 26 September 2025
Interviews will take place on Wednesday 8 October 2025 and will be held in person in central Oxford.
The University of Oxford Development and Alumni Engagement Office is committed to having a team that is made up of diverse skills and experiences, and reflects the community that we serve. We encourage applicants from all sectors of the community and are especially keen to encourage candidates from under-represented groups to apply.
We raise funds in support of the University’s academic priorities, securing donations for all aspects of academic and student endeavour.





The client requests no contact from agencies or media sales.
The Philharmonia Orchestra is seeking an organised, analytical and proactive Development Research and Operations Manager (DROM) to support the growth in fundraising activity of a busy and ambitious orchestra. The post-holder will deliver high-quality philanthropic research, pipeline and CRM management, the creation of donor briefings for individual, corporate and trust supporters, and horizon scanning for new and future opportunities.
As the department’s research and CRM lead, the DROM will generate prospect research on those suggested by senior volunteers (Board, Development Board etc.) and those identified in our database, Tessitura. They will support fundraisers across giving streams to create engagement and cultivation plans, and act as the pipeline management champion for the team. The DROM will support fundraisers to ensure activity and contacts is logged consistently, working closely with the Head of Development to monitor KPIs, track and record income and maintain accurate donor and donation records.
This position is central to ensuring that frontline fundraisers can focus on income generation, supported by robust operational processes, accurate data, and high-quality research.
This role reports to the Head of Development and will work closely with the Senior Development Manager (Philanthropy) and Director of Development. The work of the Development team is actively supported by the Philharmonia’s Development Board.
Key Responsibilities
Research and Pipeline Development:
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Identify, qualify and research prospective major supporters, including individuals, corporates and trusts
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Prepare tailored profiles and high-quality briefings to staff and senior volunteers for meetings and events
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Maintain and refine the prospect pipeline, ensuring clear pipeline management stages and next actions for prospects
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Conduct due diligence research as required for donor engagement
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Implement improvements to pipeline management process
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Track sector trends and philanthropic activity to inform prospecting and cultivation
CRM, Data and Insights:
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Be the Tessitura CRM and financial process (such as Direct Debits and Gift Aid) lead for the Development team, maintaining accurate, timely, and GDPR-compliant records
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Develop and implement systems, workflows and reporting tools to support a data-led fundraising approach such as in membership acquisition
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Produce regular income and pipeline reports that support departmental planning and forecasting
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Generate guest lists and attendee profiles for events
Department Operations:
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Support the Head of Development with the timely production of proposals, reports and other donor communications
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Work with the Learning and Engagement department to identify and promote opportunities that support fundraising, such as project visits, project pipeline and evaluations.
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With colleagues, ensure the smooth scheduling and preparation for donor meetings and project visits
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Support the Head of Development and Director of Development in preparation of materials for Board, Development Board and other strategic meetings.
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Reporting and Administration:
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Support the Head of Development in regular moves management and revenue reporting across the department
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Create and maintain updated gift processing workflows including invoices, bank transfers, reconciliation and reporting
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Ensure the highest standard of data capture, financial processes and record-keeping, consistent with GDPR and best practice
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Ensure accurate and up-to-date records and fulfilment of donors’ accreditation and recognition requirements
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Represent the Philharmonia at events and externally when required
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Support the work of the Department and other duties reasonably required by the Philharmonia
Skills and Qualifications
Essential:
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Understanding of different fundraising income streams and the donor cultivation cycle
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Experience of philanthropic prospect research and data analysis
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High levels of organisational skills and attention to detail
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Understanding and experience of using a CRM database (Tessitura is an advantage)
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Understanding of fundraising and data protection regulation (including HMRC Guidelines, Gift Aid, GDPR and the Fundraising Regulator)
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Experience in handling financial and transactional data, and producing financial reports
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Ability to manage multiple and competing priorities
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High-level of IT literacy, including the Microsoft 365 suite.
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Exceptional interpersonal and communication skills (verbal and written)
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Interest in and appreciation of the arts
Desirable:
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Experience in a similar role within a fundraising team from the arts and cultural sector
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Knowledge of the Philharmonia and its work; understanding the opportunities and challenges in the orchestral sector – including as this relates to funding opportunities
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Experience in major fundraising campaigns
Cover letters should be no more than 2 pages long.
The client requests no contact from agencies or media sales.
The National Youth Agency is looking for a new Youth Voice and Influence Officer to join our Operations Team.
Contract: Permanent
Hours: Full-time - 37 hours per week
Salary: £36,050 per annum
Remote: This role is homebased with occasional travel for staff residentials and other events.
What we do
As the national body for youth work, the NYA has a dual function. We are the professional statutory and regulatory body (PSRB) responsible for qualifications, quality standards, and safeguarding for youth work and services in England. In line with our charity mission and aims, we also champion youth work through research, advocacy, campaigns, and programmes.
We work in partnership and believe in collaborative leadership, listening to youth workers and the youth work sector so that we can understand their needs and respond to the challenges they face. We are ambitious for youth work and for young people and integrate youth voice and influence across our work.
About the Role and Key responsibilities:
Deliver Against Key Performance Indicators (KPIs)
- Work with your line manager to define clear KPIs that align with NYA's strategic goals.
- Consistently deliver activities to a high standard within agreed timelines.
- Monitor and report on progress against KPIs, identifying challenges and proposing solutions.
- Support the evaluation of youth engagement programmes to promote continuous improvement.
Youth Voice Engagement and Delivery
- Lead and support the delivery of youth voice and influence activities and events.
- Actively engage young people in shaping programmes, campaigns, and decisions.
- Facilitate inclusive, youth-led events, workshops, and forums.
- Ensure accessibility and inclusivity, especially for marginalised or underrepresented groups.
Flexibility and Support Across NYA Teams
- Provide flexible support across NYA teams to embed youth voice across organisational activities.
- Collaborate with colleagues to integrate youth input into wider initiatives.
- Share youth engagement expertise with other departments.
- Offer capacity where needed to maintain a consistent youth voice focus.
Building Relationships with Young People and Stakeholders
- Develop and maintain trusted relationships with young people and partner organisations.
- Provide support, guidance, and opportunities for young people to participate confidently.
- Foster inclusive and respectful environments for youth engagement.
- Collaborate with external stakeholders to increase youth influence on decisions.
Please refer to our Candidate Pack for more information on the role and the requirements. Please note that this role requires that you MUST hold a JNC level 6 qualification or be willing to work towards it.
Why Work for NYA?
- NYA operates as a people-first organisation, prioritising the well-being and needs of its employees.
- NYA offers an exceptional flexible working approach which encourages our team to balance professional responsibilities with their personal life.
- A remote based team, spread across England, fostering inclusivity and diverse talent. Despite geographical distances between team members, NYA maintains a highly motivated and connected team through the optimisation of digital tools.
- NYA is committed to supporting the continual personal and professional development of our team and helping them achieve their ambitions.
- We provide 25 days leave plus 8 days, life assurance scheme, 5% employer pension contribution and a comprehensive Employee Assistance Programme via Spectrum.life with unlimited specialist support available to all NYA employees.
How to Apply:
To apply, please submit the following via our online application platform by 11:59pm on 5th September 2025 (applications will be reviewed as they are submitted, so early submission is encouraged. We reserve the right to close the vacancy early if we receive sufficient applications for this role):
A detailed CV setting out your career history, with responsibilities and achievements in line with the person specification in the About You section.
A covering letter (maximum two sides) highlighting your suitability for the role by answering the following two questions:
Can you describe a time you successfully supported young people to influence change in an organisation or community?
Aside from youth voice and participation, what other areas of work with young people are you passionate about, and why?
We will request data for our EEDI monitoring purposes, providing this is optional.
Please note: the covering letter is an essential part of the application process and will be assessed as part of your full application. We use AI detector software, so cover letters or CV’s with over 30% AI generated content with be disregarded. We understand that AI tools can offer support to candidates who have learning differences, which is why we will accept applications with some AI assistance. CV’s will not be accepted without a cover letter.
The National Youth Agency is an equal opportunities employer.
At NYA our inclusive culture means that we embrace individual differences and understand that we need a diverse team to achieve our organisations mission.
We wish to recruit candidates from all backgrounds to ensure our team reflects the rich diversity of the communities we serve. We encourage applications from anyone regardless of disability, ethnicity, heritage, gender, sexuality, religion, socio-economic background and political beliefs but we particularly welcome applications from global majority candidates and those from other minoritised ethnic groups in the UK as they are currently underrepresented in our team.
Youth Work changes lives
Which is why we’re committed to ensuring that as many young people as possible get to benefit from it.As the national body for youth work in England, the National Youth Agency (NYA) exists to champion its transformative power. We believe all young people should have the opportunity to benefit from the life-changing impact of extraordinary youth workers and trained volunteers.
We help to grow youth work provision in ways that keep it effective, relevant, safe and engaging, to help millions of young people reach their potential and thrive. We do this by providing guidance, support, advice, training and staff development opportunities for youth workers and youth work organisations. At the heart of everything we do are young people themselves. We work hard to ensure their voices are integrated into all our work, to develop provision that truly meets their needs.
REF-223399
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Community Relationship Fundraiser
Hours: full-time 36.25 hours worked between the hours of 8am–6pm Mon-Fri (there is flexibility to adapt the working pattern to suit you)
Working pattern: Remote work with occasional travel as required. Applicants must be based in the UK.
Deadline for applications: 19th September 2025 (we reserve the right to close this vacancy early if we receive a high volume of applications)
Interviews to be conducted: Late September (interviews conducted remotely)
Start date in role: Late October / early November
Rare opportunity: Create lasting change with Brake, the renowned road safety charity.
Who we are: Brake has been supporting victims of road carnage since 1995, and we're on a mission to prevent future collisions. Every 20 minutes, someone is killed or seriously injured on our roads, impacting lives profoundly.
What we offer:
- A generous 35 days of annual leave (including bank holidays and 3-day end of year shutdown period, pro-rata for part-time working patterns)
- Annual leave entitlement increases to 37 days following 5 years of service
- Birthday day off
- Enhanced sick pay and compassionate leave
- Death in service benefit
- Pension
- Employee Assistance Programme
- Flexible working
- A rewarding role with purpose
- Be part of a skilled, friendly team with an engaged Board of Trustees
Who you are: We're searching for a compassionate, and energised, self-starter with competent IT skills to work remotely and outstanding communication skills.
Job purpose:
Reporting to the Fundraising manager & team lead and in the Income Generation team, you will support and guide individuals who raise funds for Brake in our communities, helping them reach their goals and, in turn, raise essential funds for our cause. The Community Relationship Fundraiser plays a key role in developing and growing our community fundraising programme. You will be responsible for inspiring and supporting individuals and groups who undertake community fundraising on behalf of Brake.
You will be supporting Brake's work by increasing income generated from community fundraisers, including individuals, community groups, clubs and associations. Working together with teams across the organisation, you will contribute to a culture of innovation and collaboration to maximise the overall fundraising objectives.
Make sure you take a look at the job description for further information.
Specifically seeking candidates with:
Essential
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Demonstrate a commitment to ongoing learning and development and to participate in any training relevant to the role and to advance your competencies
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Previous experience of working successfully within a fundraising role & good knowledge of the charity sector
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Proven experience of working to and achieving financial targets
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Strong ability to innovate and drive income growth across different fundraising channels
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Excellent attention to detail, experience of managing a busy workload, showing resilience, self-motivation, adaptability, working to tight deadlines and meeting your objectives successfully both as an individual and as part of a team
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A good communicator, with the ability to converse sensitively and empathetically with members of the public, who may be going through current or recent emotional and challenging experiences
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Good interpersonal and verbal communication skills, professional telephone manner.
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Flexible, embraces change and development, and can work occasional evenings and weekends when necessary.
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Proven strong experience of using IT software such as Microsoft Office (Word/Excel/PowerPoint), Outlook, Teams and databases to enhance and improve the delivery of your duties
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Ability to work proactively and independently
Desirable
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Ability to analyse data to identify trends and report on findings to support decision making processes
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Experience of using a CRM database
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Knowledge and understanding of fundraising rules and regulations
Join our mission: This role is critical in expanding our supporter base, increasing engagement, and maximising fundraising income, ultimately enabling the charity to achieve more.
About us: Brake is passionate about creating an inclusive workplace that values diversity. We welcome your application whatever your background or situation. We particularly welcome applications from those who are part of the global majority, the LGBTQIA+ community or disabled. We are proud to be a disability confident employer. We don’t want you to ‘fit’ our culture, we want you to enrich it. So, if you have a passion for making a difference and share in our vision for a world where no one is killed on our roads, we would love to hear from you.
Apply now: If you're up for a new challenge and have the skills, apply now. We'd like to get to know the real you through your application, not an AI version. If you do use AI to write your cover letter, please check it and make sure it reflects who you are.
Not for traffic offenders: Due to the nature of our work we can't accept applications from traffic offenders. Candidates will be asked to disclose whether they have any unspent points on their licence at interview.
Join us today and be part of the solution!
We work to stop road deaths and injuries, support people affected by road crashes and campaign for safe and healthy mobility for all.


The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Beacon is looking for a friendly and enthusiastic youth engagement worker to work as part of a small team to deliver our SHINE offer to young people. SHINE offers early intervention support to all 11-17 year old’s in Stockport to provide information, advice or guidance regarding their emotional wellbeing. It includes: 2 weekly wellbeing groups, a weekly arts group (delivered by Beacon’s partner), signposting and advice. SHINE develops skills to support emotional wellbeing, build resilience and confidence with weekly themes over 12 weeks.
You will be the main point of contact for young people and their families, providing information, advice, guidance and support to access services. You will work with colleagues and the young people to devise and cofacilitate group sessions which are fun, engaging and support young people to develop skills and improve wellbeing. You will liaise with our partner delivery organisation, and support the future development of the service. You will responsible for completing all administrative duties in relation to the service, including the collection of monitoring and feedback data.
The role is for 17.5 hours per week. The hours are to be agreed, but must include Tuesdays and Thursdays, 4pm to 7pm. The salary for this role is £26,481 per annum pro rata.
We want to live in a society where everyone is able to enjoy positive mental health and wellbeing.




Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Full Time, 35 hours per week (flexible hours) Fixed Term until 28th February 2027Based Pan Wales, can be based in the office in: Swansea, Cardiff, Newport, Wrexham
Ref code: FTL 251
Are you a dynamic, proactive and influential individual with a proven record of managing and supervising staff to successfully deliver services? Do you have sound experience of working in or managing services supporting male offenders (age 18 ) in community settings?
If so, St Giles and the Wise Group are looking for a Financial Wellbeing Specialist Advice Team Leader to be an integral part of a multi-agency team providing person-centred support focusing on holistically addressing a range of financial wellbeing issues faced by service users referred by the Probation Service.
Who are we?
St Giles is an award-winning social justice charity using expertise and real-life past experiences to empower people who are not getting the help they need. People held back by poverty, exploited, abused, dealing with addiction or mental health problems, caught up in crime or a combination of these issues and others. We show people there is a way to build a better future for themselves and those they care about and help them create this through support, advice, and training. Our peer-led services form the backbone of our work, putting people with lived experience at the centre of delivery, design, and evaluation of support and services across the UK.
The Wise Group is a leading social enterprise which is proud to be making a difference to people’s lives. We’re proud because we help people to find jobs, provide advice to people struggling to heat their homes and support people to find their feet following time in prison. To do this, the Wise Group works in partnership with everyone from large businesses to national and local government and third sector organisations who provide essential specialist support to our customers. Together, we’re greater than the sum of our parts.
The Wise Group and St Giles came together a few years ago to form a partnership with the aim of supporting the Probation Resettlement reforms by offering a high-quality service underpinned by staff who have lived experience and cultural competency. To date we have been awarded more than 20 contracts to deliver Personal Wellbeing, Finance, Benefit & Debt and Women’s Services across England and Wales.
About this key role
Our successful candidate will provide operational management support across one or more contracts awarded by the HMPPS to deliver Finance, Benefit and Debt (FBD) services in Wales. You will provide person-centred support to a caseload of service users, who will either be serving community sentences or have been released from prison, and provide leadership and operational management support in debt and welfare benefits to a team of Financial Wellbeing Coaches (FWCs) and Peer Advisor volunteers employed in the delivery of the contracts.
We will also rely on you to set performance objectives with FWCs and monitor progress, monitor and manage all aspects of delivery and performance to ensure compliance with policy and procedures, and to develop and maintain a strong working relationship with local Wales Probation managers and staff as well as other external stakeholders. Managing partnerships and ensuring there is a safe and trusting working environment for staff are also vital aspects of the role.
What we are looking for
- Experience of working in or managing services supporting challenging people, for example people who have complex needs and those who are reluctant to discuss their needs
- Experience of working in or managing multi-agency partnerships working towards common objectives and outcomes
- Evidence of training at specialist level in money and/or welfare benefits advice
- Higher level certificate in money and/or welfare benefit advice from accreditation providers
- Wide range of money advice knowledge, budgeting, dealing with priority and non-priority debts, County Court/High Court options, insolvency options and a range of welfare benefits
- Ability to coach and mentor staff to motivate and facilitate optimum performance in a team
- Excellent interpersonal, relationship-building, and communication skills, both verbal and written.
Please note this role requires that successful candidates must undergo an Enhanced DBS check, on the basis that the post involves contact with vulnerable participants and colleagues.
In return, you can expect a competitive salary, generous leave allowance, staff pension, flexible working, a mentoring programme, an advice and counselling service, clinical therapist sessions, life insurance (4 x annual salary), duvet days, season ticket loan, employee perks programme, eye care voucher and much more.
Apply on our website, via the below Apply Button.
Closing date: Wednesday 3rd September, 2025 at 11.00pm
We are an equity and inclusion confident employer. We welcome all applications, and we particularly encourage applications from people of the global majority (black, brown, multi- heritage) and those who identify as disabled, neuroexpansive, neurodiverse, with any protected characteristics and/or social barriers or challenges. We value the empowering and informative impact that all lived experiences and diversity of thought can offer the organisation.
St Giles will guarantee to interview all disabled applicants who meet the minimum criteria set out in the Job Description for the vacancy.
We help people held back by poverty, unemployment, the criminal justice system, homelessness, exploitation and abuse to build a positive future.
Do you believe that it is possible to change the rules of the economy so that it works better for people and planet? Are you driven by a commitment to make the UK more equitable, sustainable and democratic? Are you an expert in social policy? If so, we have the job for you.
For 40 years NEF has turned bold ideas, robust research and community power into real-world change to build a new economy that works for people and planet. At this critical moment in global and domestic politics, we are looking for someone to head up our social policy team, leading visionary flagship programmes on public service reform, housing and social security. NEF has always been a pioneer of cutting-edge research, big ideas and effective campaigning. We work at the interface between economic, social and environmental policy and we are looking for a Head of Social Policy that can help us push this frontier.
Working with a talented team of researchers and economists, directors and other heads, you will develop a strategy to steer NEF’s social policy work, lead the development of and fundraising for programmes of research, policy and influencing and help ensure new and existing work delivers clear, high quality and rigorous outputs and outcomes.
You will need a strong track record of leading research, policy development, a keen sense of how change happens and strong relationships with partners across politics, civil society, trade unions and business. And you will need a passion for economic, social and environmental justice and a belief that we can make change happen.
Role: Head of Social Policy
Hours of work: Full Time
NEF operates a Shorter Working Week, with a full-time equivalent of 32 hours per week. As part of our commitment to flexible working we will consider a range of options for the successful applicant, which can be discussed at interview stage.
Salary range: £56,477 to £68,268, depending on qualifications and experience
Location: London (in-office min two days per week)
Contract type: permanent
Responsible to: Deputy Chief Executive
The Head of Social Policy leads the development of our thinking across public service reform, social security and housing. This role develops - and is responsible for the effective delivery of a NEF-wide social policy strategy and of projects that are delivering on this strategy. The Head of Social Policy acts as a key spokesperson for NEF and promotes our work at a local, regional and national level.
As NEF has a particular strategic focus on transforming the way policy is made so that it better reflects the lived experience of the people, communities and movements that most need change, we look to heads across our different themes to help develop and test new approaches to policy and advocacy.
The Head of Social Policy generates project ideas, oversees the development of quantitative and qualitative research, leads funding bids and manages day-to-day funder relationships. This role leads a team which both develops our thinking on social policy and provides expertise to other teams at NEF.
Deadline for applications: midnight on 14th September 2025
Interviews: 23rd and 25th September 2025
Start date: ASAP
To apply, please send your CV and Covering letter (no longer than 2 pages) outlining how you meet the person specification in Word format.
Please also complete the Equality and Diversity monitoring from.
You must be eligible to work in the UK, we are unable to sponsor visas.
NEF is committed to providing equal opportunities for everyone regardless of their background. We acknowledge that people from certain backgrounds are under-represented in research and policy making and we’re committed to doing what we can to correct this. We are particularly keen to receive applications from black, asian and minority ethnic people; people with disabilities; people who identify as being LGTBQIA; people who have a mental health condition; and people who identify as working class or have done so in the past. We are also aware that many highly capable prospective candidates nonetheless rule themselves out of work in research and policy because they underestimate their own ability to do the role. With this in mind, we strongly encourage applications from anyone who is prepared to learn and grow on the job and would like to stress that past experience of working in think tanks is not required.
As users of the disability confident scheme, we guarantee to interview all disabled applicants who meet the minimum criteria for the vacancy. We make use of positive action to select between candidates of equal merit as a way to address under-representation in our workforce.
NEF believes in diversity
Registered charity number 1055254
The New Economics Foundation works with people igniting change from below and combines this with rigorous research to fight for change at the top.



The client requests no contact from agencies or media sales.
Role summary
The Minster Centre is a small, friendly organisation and the Reception Manager needs to be an adaptable and flexible person who enjoys teamwork within a continuously evolving environment. The Reception Manager role is varied, and you will be expected work with initiative and autonomy to respond to the needs of the Centre.
Terms and conditions
Salary: £21,064.54 pro rata (£29,489.77 FTE)
Hours: 25 hours per week as follows Monday 9am – 5pm, Tuesday 9am – 4.30pm, Wednesday 8am – 1pm, and Friday 9am – 5.30pm. Some flexibility in hours may be possible.
Location: The Minster Centre, Queens Park, NW6 6RD
Contract: Part time, permanent
Benefits: Pension scheme, flexible working options, generous enhanced paternity and maternity and adoption policies, closure between Christmas and New Year with additional paid holiday, enhanced sick pay entitlements increasing with length of service
Annual leave: 33 days (including bank holidays)
Responsible for: Receptionists
Reports to: Facilities and Membership Manager
How to apply
Please apply by sending your CV and the additional forms available on our website. Candidates must send a cover letter addressing how you meet the person specification. Your application must be sent by 12pm on Monday 1st September 2025 by email to Afua Pierre, HR & Governance Manager.
We reserve the right to close this vacancy early if we receive sufficient applications for the role. If you’re interested, please submit your application as early as possible. For further information please contact Leon John, Facilities & Membership Manager.
We particularly welcome applications from people from underrepresented groups in the field of psychotherapy and counselling and in our organisation, including people from global majority communities, the LGBTQ+ community, care leavers, disabled people and people from other minorities.
To fulfil the role, you must be resident in the UK and have the right to work. You will be required to provide proof of your eligibility to work in the UK.
If you are a practising therapist, please review whether you currently have any Minster Centre students as clients and in which year and let us know if this is the case so that we can manage any potential dual relationships.
Background
The Minster Centre is a registered charity based in Queens Park, London NW6 that trains psychotherapists and counsellors and provides an accessible therapy service. As an accredited higher education organisation, we provide in-person and online courses throughout the week and weekend. The Minster Centre provides a psychotherapy and counselling service to the local community and has a number of rooms that are hired out for therapy, training, and events.
The Reception Manager is a critical and central role at The Minster Centre, providing a welcoming service to students, room hirers, therapy clients and staff members that is efficient and aligned with The Minster Centre’s Ethos. As part of this role, you will provide first-line support to tutors and students as well as undertake administrative duties crucial to the running of the Centre. You will also provide support to other staff members where appropriate.
Job summary
The ideal candidate will have previous administration and front of house experience to help ensure that all building users (students, room hirers and clients) are welcomed, that the building is available and set up for training and therapy services, and that the building is closed and secured at the end of the day. Furthermore, they would be organised, have excellent IT skills and knowledge and, ideally, practice of using Zoom. They will have the ability to work calmly and efficiently under pressure. In addition, they will be able to work autonomously on various tasks and work well in a team. This is a great opportunity for someone with relevant transferable skills to develop those skills further.
Duties and responsibilities
Oversee and manage the Reception Team
- Ensure Reception is always covered by organising a reception rota that covers absence, holidays, etc.
General management of Reception
- Receive and welcome visitors.
- Co-ordinate access to the building, opening and closing of the building.
- Respond appropriately to emergencies.
- Order stationary and other supplies as requested.
- Manage petty cash.
- Keep the reception area tidy.
- Ensure there are adequate supplies of daily refreshments and organise catering for specific events.
Event and training support
- Set up for events and assist with special or evening events when requested.
- Organise and keep track of First Aid and Fire Marshal trainings.
Administration
- Manage the room booking system, including the processing of invoice figures in communication with Finance Assistant/Credit Controller.
- Deal with room booking enquiries and bookings for events.
- Answer, screen, and forward incoming telephone calls, and provide basic information when needed.
- Undertake data entry tasks, or similar, in quiet periods.
- Deal with customer queries or complaints politely and positively.
Facilities
- Work with the Facilities and Membership Manager to source and organise suppliers to meet the various facility needs of the building.
- Ensure that the building has adequate cleaning by working with the Facilities and Membership Manager in communication with Total Clean.
- Conduct daily spot checks of the building and report any significant problems to Facilities and Membership Manager.
- Undertake small repairs of damaged equipment or fixings.
IT support
- Field/triage general IT Support emails with the IT Team.
- Diagnose and resolve equipment issues on site.
- Support tutors and office staff with basic Office apps, Moodle, Zoom queries (support and training can be provided).
- Provide IT support for tutors facilitating Zoom teaching sessions including troubleshooting.
- Manage tutor Zoom accounts.
- Schedule Zoom sessions.
Student support and progression
- Ensure that students are enrolled on courses and set up on systems accurately.
- Manage the re-enrolment process between academic years.
- Oversee the recording of student progression.
- Liaise with and support the Operations Team in organising the annual Graduation event and ensuring all eligible students receive timely information.
This is not an exhaustive list of duties and responsibilities. The post holder may be required to undertake other duties which fall within the ambit of the role, in discussion with their line manager or the Interim Management Team.
The post holder is expected to comply with all relevant policies, procedures and guidelines of The Minster Centre, including those on Equal Opportunities, Health and Safety and the Data Protection Act.
Please apply by sending your CV and the additional forms available on our website. Candidates must send a cover letter addressing how you meet the person specification. Your application must be sent by 12pm on Monday 1st September 2025 by email to Afua Pierre, HR & Governance Manager.
We reserve the right to close this vacancy early if we receive sufficient applications for the role.
The client requests no contact from agencies or media sales.
About us
We’re Morden College: an almshouse charity providing older people with housing in south-east London. At the heart of everything we do is our goal to improve the lives of our residents so that they can live well for as long as possible. Our community of 250 older people live in Morden College’s almshouse accommodation at Blackheath and Beckenham, and in our care home. We are committed to enabling our residents to live independent, fulfilling, and healthy lives while receiving the right level of support when needed. Residents enjoy a range of events and activities to take part in, and each site offers facilities for socialising including putting and croquet lawns, bars, and Café 19 in the John Morden Centre at Blackheath.
As part of the Morden College team, you will play a key role in challenging ageism, promoting healthy ageing, and fostering social connection. We value equity, diversity, and inclusion and embrace technology to ensure sustainable and high-quality services. Our community is a place where both residents and staff thrive.
About the role and who we are looking for
We are seeking a Sustainability and Evaluation Officer to play a vital role in helping us build the foundations of our sustainability and impact work during a key period of organisational development and change.
Reporting to our Sustainability and Impact Lead, this role will provide essential analytical, coordination, and stakeholder engagement support as we:
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Develop and implement a Monitoring, Evaluation and Learning (MEL) framework
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Complete our first environmental and social impact baseline assessment
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Prepare our first Sustainability and Impact Report
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Begin embedding ESG (Environmental, Social, and Governance) and sustainability principles into all aspects of our operations and services.
Much of this work will involve identifying and organising data currently dispersed across the organisation (e.g. spreadsheets, systems, teams), contributing to the development of a new CRM system, and building processes and tools that enable us to better measure, evaluate and communicate our impact.
You will work closely with colleagues across all departments – particularly in resident services, property, hospitality & commercial, IT and finance – as well as with residents and external partners. You’ll also help ensure sustainability and impact considerations are built into how we make decisions, improve services, and report externally.
This role is ideal for someone early to mid-career with strong data and evaluation skills, excellent attention to detail, and an interest in how environmental and social change happens within complex organisations. If you’re proactive, values-driven, and excited to shape something new, we’d love to hear from you.
Main duties and responsibilities
1. Data discovery and management
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Locate, clean, and organise data from across the charity (including resident services, environmental data, property portfolio, HR and finance)
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Help define and implement consistent data collection processes to improve quality and accessibility of information
2. Evaluation and learning
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Support the development and implementation of our Monitoring, Evaluation and Learning (MEL) framework
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Conduct or contribute to evaluations using both quantitative and qualitative methods
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Gather resident feedback through interviews, surveys, focus groups, or other participatory methods
3. Sustainability and ESG support
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Assist in collating environmental and ESG data (e.g. waste, water, energy, transport, emissions) from across our sites and operations
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Support the analysis and presentation of environmental data for our baseline assessment and future reporting
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Contribute to the integration of ESG standards into reporting and planning
4. System and process development
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Work with colleagues and external providers to define impact-related data requirements for our new CRM system
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Support data migration, clean-up, and integration activities linked to sustainability and impact
5. Reporting and communication
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Contribute to the development of our first Sustainability and Impact Report
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Produce clear, accessible summaries, visualisations, dashboards, and insights for internal and external audiences
6. Grants and service impact
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Support the monitoring and analysis of our charitable giving and grant-making (including out-pensions and grant organisations)
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Help identify how we can better evidence the impact of our services to residents and other stakeholders
7. Coordination and admin support
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Provide administrative, scheduling, and coordination support across sustainability and evaluation projects
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Contribute to stakeholder engagement activities with residents, partners and staff
Person specification
Essential
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Experience working with data: gathering, cleaning, analysing, and presenting it clearly and effectively
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Knowledge of evaluation and research methods (qualitative and quantitative)
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Understanding of MEL, impact evaluation, or theory of change approaches
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Strong interpersonal and communication skills; able to build trust, work collaboratively, and explain complex ideas in accessible ways
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Strong organisational and project management skills with attention to detail
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Ability to work independently, take initiative, and manage multiple priorities
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Comfortable using Excel and other data tools (e.g. Power BI, Tableau, survey tools)
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Interest or experience in ESG, sustainability, or social impact
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Awareness of data ethics, confidentiality, and responsible data use
Desirable
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Experience working in a housing, charity or public sector, environment
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Familiarity with CRM systems and experience supporting system development or data migration
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Knowledge of ESG or sustainability frameworks (e.g. SRS, SDGs, GRI, TCFD)
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Experience engaging with service users, residents, or communities in a participatory way
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Experience working with or engaging older people, particularly in residential, community, or service settings
This job description is not meant to be exhaustive and will be reviewed and amended as necessary to meet the changing needs of the organisation. It will also be used as the basis for determination of objectives and the contents will be used as part of the appraisal process
About Chiva
Chiva works to ensure that children and young people living with HIV have the support and opportunities they need to live well and achieve their greatest potential. We believe they deserve to have their voices heard and taken seriously. We place their experiences and views at the heart of everything we do and are led by their priorities from shaping services to influencing policy, research priorities and professional practice.
Job purpose:
We’re looking for a Participation Officer to ensure that the voices of children and young people living with HIV are at the heart of Chiva’s work.
We’re looking for someone who is passionate about youth empowerment, skilled in participation practice, and confident working with diverse groups of young people.
In this role, you will:
- Support and develop the Chiva Youth Committee (CYC) to shape our charity’s direction and decisions.
- Organise CYC events, campaigns, and support their delivery of the annual Chiva conference CYC led symposium.
- Seek opportunities for young people to influence policy, practice, and raise public awareness.
- Build strong relationships with health professionals, policy makers, and international youth networks.
We want someone with:
- Extensive experience of working directly with young people in a support role.
- A passion for youth engagement and leadership development.
- Great facilitation, organisation, and communication skills.
- A strong commitment to equity, diversity, and inclusion.
Why Join Us?
- You will play a vital role in shaping the future for young people living with HIV.
- You will get to work in a supportive, inclusive, and values driven team.
- You will be part of a charity with a strong community where young people’s voices genuinely drive change.
Those with lived experience of HIV are especially encouraged to apply.
Please note that we are only able to accept applications submitted on our branded application form. We cannot accept CVs in respect of this post.
Please see the website link for the full job description and details on how to apply.
Deadline for applications: Thursday 25th September 2025 at 5pm.
Interviews to take place on Tuesday 7th and Wednesday 8th October.
The client requests no contact from agencies or media sales.
Conservation Collective (CC) funds solutions to protect the environment, restore nature, and safeguard against climate change. The CC UK charity incubates, launches, and supports locally focused foundations, which open new funding channels to support the most impactful environmental grassroots projects. Our network comprises 20 members based all over the world and is growing.
We manage and monitor our donor relations, grant giving governance, contacts, and event activities, via a bespoke and customised salesforce system. This was launched in early 2022 and has been developed and configured to meet our growing needs since then.
As the demand for our model increases around the world, we need a highly capable Salesforce Administrator to support us to ensure our system is well managed, users are trained, and we can create accurate reports for our donors and other audiences. We’re looking for someone who can not only ensure that the existing system works well, is well managed and who can help us generate high-quality reports from the system to help us to raise more funding to support grassroots conservation work.
The role will report to the Finance Director and will work closely with the rest of the team in the UK and around the world, it is a critical role that is central to the success of our global network, and there is lots of scope for an ambitious candidate to grow in responsibility with it.
Key Responsibilities
Oversee Salesforce System: maintenance, administration, prioritisation and training
Maintenance, user management, support and development
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Administer and maintain the Salesforce platform, managing user access, profiles, roles, and security settings.
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Monitor system performance, troubleshoot issues, and resolve any operational or functional problem.
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Maintain reliable records in all objects on Salesforce by eliminating duplicates monthly, processing user deletion requests and updating records for lists with up-to-date information on key stakeholders (e.g. trustees, contractors etc).
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Ensure automatic back-ups are working and up to date and an understanding of how to restore back-ups if needed, protecting our organisational data.
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Maintain comprehensive documentation of Salesforce configurations and process.
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Managing Data Import Templates to upload ad-hoc batch data into Opportunities, using Data Loader or any other data import and data quality tools.
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Oversee data governance log: maintaining log of changes to review with the team, discussing effect on budget and system usage to feed into prioritisation of new features and functionality, support the communication of any platform changes to end users
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Manage onboarding and offboarding users both with Salesforce and Microsoft platforms.
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Oversee smooth onboarding and training process for new members and refresher training where appropriate to ensure effective adoption and system use.
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Respond to individual questions from users via tickets, on Slack and share tips and tricks regularly via Slack Channel updates to review any Salesforce learnings, any features from latest Salesforce release, any security updates, any best practices.
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Work with our external Salesforce consultants on any requests of flow maintenance or improvements and monitoring effective use of credits and budgets.
Form Assembly Management
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Manage the integration of Form Assembly with Salesforce ensuring all connectors work well and troubleshoot and update connections where needed.
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Support users with the building/maintenance of individual Grant Application forms, updating when needed (ad hoc) and embedding them in their websites.
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Future scope any gaps in the Grant Application process, improve data management using validation, document and improve on existing processes.
Dashboard and Reporting Management
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Support us to produce effective and easy to understand reports from the system:
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Opportunities - pipeline and income reports
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Grants - tracker and applications analysis,
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Impact – dashboards and project reports
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Best Practice Metrics – support and create best practice reports
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Provide quarterly analysis of user activity in the system, identifying and addressing trends or issues that arise from this
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Support the senior management team to prepare quarterly data and reports for trustee meeting and annual reports.
Overseeing our IT systems with the support of outsourced consultants
As well as the Salesforce administration, the candidate we’re looking for will also be able to:
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Be a key point of contact with our outsourced IT company, overseeing the creation of new users and managing the leavers’ processes on the MS 365 environment
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Support CC team to maintain and ensure Sharepoint intranet is working smoothly and is up to date, user management of licenses and active users, their security settings, distribution lists.
Support the Data Protection Officer in data protection matters.
The successful candidate for this role will need to demonstrate:
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Proven experience as a Salesforce Administrator, who holds Salesforce Administrator certification.
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Proficiency in Salesforce Lightning Experience.
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Solid understanding of Salesforce security models, including roles, profiles, and permission sets.
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Clear communication skills, both verbal and written. This is vital in supporting colleagues with less technical experience.
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Understanding of a Microsoft 365 environment
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Excellent problem-solving skills with the ability to troubleshoot and resolve system issues
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Self-motivation, detail-orientation and the ability to manage multiple priorities in a fast-paced environment and escalate where needed.
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Ability to work independently/remotely.
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Experience in not-for-profit sector
Ideally, they’ll also be:
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Passionate about nature and the environment.
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Comfortable with using Slack and Canva environments.
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Being able to speak other languages, Spanish, Greek or Italian would be a bonus!
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Hours: Full time (flexible hours negotiable).
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Start date: As soon as possible
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Location: Remote, will need to be able to travel to London for attend meetings (average 4 per year).
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Line manager: Finance Director
Working closely with: Executive Director, Network Director, Development Officer, Programme Manager, Development Officer, Network Coordinator
Benefits: being part of a dynamic, creative, and growing team working to amplify the impact of local grassroots environmental work, as well as:
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Flexible working as standard (hours and location)
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Unlimited holiday allowance
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Private medical insurance
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Salary sacrifice pension scheme
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CPD opportunities
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Possible travel in the UK and internationally
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Saving the world!
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To apply send your CV and a short cover letter by September 11th
The client requests no contact from agencies or media sales.
We Are Survivors are looking for a Nightingale Navigator to join the team. You will support the direct delivery of our Nightingale services that supports the non-offending family and loved ones of survivors who are engaged in the Criminal Justice system.
You’ll play a key role in supporting clients, managing communications and working in partnership with all Nightingale Project members. You will work closely with our Independent Sexual Violence Advisors, Community Development Co-Ordinator’s to provide support at different parts of a victims Criminal Justice journey, as well as supporting the development and delivery of community-based interventions for their families and loved ones. All staff have a thematic leadership area to expand the organisations knowledge in areas impacting male survivors and their loved ones.
Apply by sending your CV and a short supporting statement (max 2 page).
In your supporting statement we want you to answer these two questions:
How can your experience support male survivors thrive?
How you meet the role profile, ensure you answer ALL elements in your CV or supporting statement?
By applying for the any of the above roles, you confirm that you have read and agree to our Privacy Notice
The client requests no contact from agencies or media sales.
Are you highly organised, able to manage multiple projects, and build positive relationships across teams?
The Marketing Co-ordinator will play a vital role in supporting the delivery of engaging marketing activity that promotes the work of the MND Association. Working closely with colleagues across the charity, the Marketing Co-ordinator will help create, deliver and evaluate marketing plans, ensuring that our activities reach and resonate with diverse audiences. This role will suit someone with strong organisational skills, creativity, and experience of working in a busy marketing environment.
Key Responsibilities:
- Oversee and co-ordinate a wide range of marketing activities, ensuring smooth collaboration between teams.
- Manage schedules, resources and communication channels to facilitate the implementation of marketing plans and initiatives.
- Support and lead the delivery of audience-focused marketing plans from briefing to completion.
- Support the creation and distribution of engaging content, including blogs, videos, infographics and stories.
- Work collaboratively across the Association to build effective relationships with key stakeholders and assess marketing needs
- Recommend effective ways to share marketing content and reach wider audiences.
- Conduct market and audience research, analysing data to inform future activity.
- Work with the Marketing Manager and team to deliver campaigns and strengthen marketing strategy.
- Ensure consistent branding and messaging across all materials and channels.
- Support the planning and delivery of fundraising and awareness campaigns.
About You:
- Strong written and verbal communication skills.
- Experience of working in a fast-paced marketing team.
- Creative approach to developing impactful marketing plans.
- Excellent organisational and project management skills.
- Ability to manage multiple priorities and meet deadlines.
- Strong team-working skills and confidence building relationships at all levels.
- High attention to detail.
About Us:
Our vision is a world free from MND. Our mission is to improve care and support for people with MND, their families and carers. We fund and promote research that leads to new understanding and treatments and brings us closer to a cure for MND. The Association also campaigns and raises awareness so the needs of people with MND, and everyone who cares for them, are recognised, and addressed by wider society.
What We Offer:
- 28 days holiday, increasing to 33 days after 5 years, plus Bank Holidays.
- Access to UK Healthcare, including dental, eyecare, health screenings, and therapies.
- 24/7 GP access via phone and video.
- Life assurance and confidential counselling helplines.
- Salary sacrifice schemes (Cycle to Work, Buy/Sell Annual Leave).
- Access to Benefit Hub for discounts on everyday shopping.
- Enhanced pension scheme.
- Opportunities for training and personal development.
- Hybrid working.
The full job description and further information about working for the MND Association is available in the candidate pack.
We are committed to equality, diversity, and inclusivity. We work to remove barriers for everyone affected by MND, employees, volunteers, and stakeholders. As part of the Disability Confident Scheme, we guarantee interviews for disabled applicants who meet the role's requirements.
Hybrid Working and Flexibility: Expectation to attend the office 1 day per week.
This is a fantastic opportunity to join the MND Association as a Marketing Co-ordinator and contribute to raising awareness and understanding of our work. If you are looking for a role where your skills will make a real difference, we would love to hear from you.
The client requests no contact from agencies or media sales.
Do you enjoy turning data into meaningful insight that drives real impact?
We’re transforming our Digital, Data and IT services to better partner with our user communities and harness technology that drives our mission forward. Our teams are growing, developing new skills, and embedding product-led ways of working to maximise the impact of new CRM and service tools.
We’re now looking for a Head of Data & Insight to lead this change. You’ll shape how data is managed and used across the Motor Neurone Disease (MND) Association — ensuring it’s accurate, secure, and drives decision-making at every level. Leading a skilled team, you’ll oversee reporting, analysis, and compliance, while providing high-quality insight to support our charitable objectives and make a real difference for people living with and affected by MND.
Key Responsibilities:
- Lead, manage, motivate and develop the Data and Insight team to provide expert support across the Association.
- Line manage 3 direct reports.
- Work with stakeholders to set priorities and agree deliverables.
- Oversee workflows to ensure deadlines and service level agreements are met.
- Maintain and continuously improve data quality standards.
- Ensure compliance with legislation including the General Data Protection Regulations.
- Provide guidance on regulatory and data protection matters to directors and senior managers.
- Advise on projects and initiatives, ensuring data and insight are effectively embedded in plans.
- Collaborate with Technology heads and actively contribute to leadership discussions and strategy.
- Support the delivery of the Association’s Digital, Data and Technology strategy.
About You:
- Extensive experience in managing large CRM or care systems, ideally in a fundraising or non-profit setting.
- Proven experience keeping up to date with compliance, data protection and other regulatory legislation.
- Skilled in resolving complex data protection challenges.
- Experienced in campaign and database analysis and management using advanced tools such as MS Dynamics, FastStats and SQL.
- Knowledgeable in customer relationship management principles.
- Able to motivate and develop a high-performing team.
- Collaborative, with the ability to work across teams and influence at all levels.
- Confident in explaining technical concepts in clear, accessible language.
- Advanced problem-solving ability.
About Us:
Our vision is a world free from MND. Our mission is to improve care and support for people with MND, their families and carers. We fund and promote research that leads to new understanding and treatments and brings us closer to a cure for MND. The Association also campaigns and raises awareness so the needs of people with MND, and everyone who cares for them, are recognised, and addressed by wider society.
What We Offer:
- 28 days holiday, increasing to 33 days after 5 years, plus Bank Holidays.
- Access to UK Healthcare, including dental, eyecare, health screenings, and therapies.
- 24/7 GP access via phone and video.
- Life assurance and confidential counselling helplines.
- Salary sacrifice schemes (Cycle to Work, Buy/Sell Annual Leave).
- Access to Benefit Hub for discounts on everyday shopping.
- Enhanced pension scheme.
- Opportunities for training and personal development.
- Hybrid working.
The full job description is available in the candidate pack.
We are committed to equality, diversity, and inclusivity. We work to remove barriers for everyone affected by MND, employees, volunteers, and stakeholders. As part of the Disability Confident Scheme, we guarantee interviews for disabled applicants who meet the role's requirements.
Hybrid Working and Flexibility: This role offers hybrid working, with the expectation to attend the office 1 day per week. We are open to part-time applications or job shares – please indicate your preferred working arrangement in your application.
This is an exciting opportunity for a Head of Data & Insight who wants to make a real difference by ensuring data and insight are at the heart of decision-making. If you are ready to take the next step in your career, we’d love to hear from you.
The client requests no contact from agencies or media sales.