Global partnerships administrator jobs in ealing, greater london

Supporter Services Assistant
Location: Wenlock Road, London, N1
Contract Type: Full-time, Permanent (subject to completion of 3-month probationary period)
Salary: £27,040 per annum
Application deadline: 1st September 2025

About the Role

We’re looking for a proactive and friendly Supporter Services Assistant to join our dedicated Fundraising Operations team at the Disasters Emergency Committee (DEC). You’ll be the first point of contact for DEC supporters and the wider public, providing responsive, respectful and professional care that reflects our values.

If you’re highly organised, people-focused, and eager to work what can be at times a fast-paced humanitarian environment, this could be the ideal opportunity for you.

 ***Please download the job description for full details***

About You

You are a strong communicator with excellent attention to detail, who thrives on delivering great service and ensuring data accuracy. You enjoy working in a team and have the self-motivation to manage your own workload effectively.

You may already have experience in customer service or administration. Most importantly, you’re someone who values high standards and is motivated to support DEC’s humanitarian mission.

You will have:

• Good organisational skills and attention to detail
• A professional and friendly telephone manner
• Strong written communication skills
• The ability to manage a varied workload and prioritise effectively
• A positive, resilient, and self-motivated approach

Experience in the charity sector is welcome but not essential, we're more interested in your attitude, potential, and commitment to learning.

Key Responsibilities

• Serve as the first point of contact for supporter enquiries by phone, email, and post
• Ensure accurate donor records and communication preferences are maintained in Salesforce
• Process donations and generate acknowledgements and thank-you letters
• Support donation coding and financial reconciliation with the Finance and Fundraising teams
• Assist with the onboarding and coordination of temporary staff and volunteers
• Provide general administrative support across the Fundraising & Marketing team
• Contribute to team projects, internal meetings, and continuous improvement of supporter services

What We Offer

• Flexible working hours (outside of appeal periods)
• Hybrid working model (some mandatory office days during appeals)
• 25 days annual leave, increasing with service
• Healthcare Cash Plan (value ~£1,660/year)
• Pension contribution (3%, rising to 8% post-probation)
• Wellbeing and mental health support
• Access to Wellhub, discounts, and ticket schemes
• Season ticket and hardship loans (post-probation)
• Cycle to Work and Car schemes (salary sacrifice)

About the DEC

The Disasters Emergency Committee brings together 15 of the UK’s leading humanitarian charities to raise funds and respond quickly to global disasters. Since our founding in 1963, we have raised over £2.5 billion through 79 appeals, providing life-saving assistance to millions of people around the world.

Our mission is to save, protect, and rebuild lives through effective humanitarian action. As a team, we operate with urgency, transparency, and compassion.

All roles at the DEC are based in our London office. We operate a hybrid working model, with some non-negotiable office attendance. Please note, during the two-week appeal launch period, staff are required to work long hours in a high-paced environment, with mandatory office attendance.

How to Apply

If you believe you have the skills and passion for this role, please apply with your anonymised CV and cover letter (use initials only, no full names) by 1st September 2025.

We encourage early applications and may hold interviews before the deadline.

We are also unable to support applications for our vacancies if you do not have the right to work in the UK

This is an exciting opportunity to play a central role in delivering our mission by selecting and distributing brand-new, publisher-donated books to over 190 libraries and NGO partners around the world. These books open opportunities for millions of people to read, learn, and shape a more equal future.

As Partnerships Manager, you’ll be responsible for managing and growing our global network of partners. This includes:

· Selecting appropriate books to meet partners’ needs

· Coordinating book selections with our Operations Team

· Preparing accurate documentation to support timely shipments

· Managing partner enquiries and communications

· Building and sustaining strong, collaborative relationships across our network

You’ll also support the onboarding of new partners and help share insights into the impact of our work, both within the Programmes and Partnerships Team and across the organisation.

We’re looking for someone with:

· Knowledge or experience in international education or development

· Experience with books or book distribution (highly desirable)

· A proactive, detail-oriented, and highly organised approach

· Strong written and verbal communication skills

· Excellent administrative skills and a collaborative mindset

· Experience with databases or CRM systems (highly desirable)

· A willingness to undertake occasional international travel

If you have experience managing stakeholder relationships, thrive in a mission-driven environment, and are passionate about creating access to books and education, we’d love to hear from you.

Philanthropy and Partnerships Officer 

Location: Wenlock Road, London, N1

Compulsory 2-week office attendance during an appeal 

Salary: £32,240 per annum 

Contract status: Full time, permanent (subject to completion of 3- month probationary period) 

About the role

We are in an exciting strategic period at the DEC and are seeking a Philanthropy and Partnerships Officer to join our high-performing Philanthropy & Trusts teams. 

This is a vital role supporting the delivery of our ambitious plans to grow income from high value donors, corporate partners, and trusts. If you thrive in a fast-paced environment, are highly organised, and have a keen interest in fundraising, donor care, and building long-term relationships, this could be the role for you. 

***Please download the job description for full details*** 

About you  

You are a highly organised and proactive individual who thrives in a busy environment and takes pride in delivering excellent service. You’ll bring strong administrative skills, attention to detail, and a collaborative approach to your work. 

You have experience in: 

• Supporting fundraising, sales or customer-facing teams with administrative or database tasks 

• Managing accurate data records, ideally using Salesforce or similar CRM tools 

• Coordinating events, communications or supporter journeys 

• Responding to enquiries and providing excellent customer service 

You're a confident communicator, both written and verbal, with a can-do attitude and the ability to juggle multiple tasks and deadlines. You enjoy working as part of a team, building strong internal and external relationships, and are motivated by contributing to humanitarian causes. 

Experience in the charity or fundraising sector is welcome but not essential, more important is your commitment to learning, supporting others, and making a positive impact. 

Key Responsibilities include  

• Providing high-quality admin support across the Philanthropy,  Partnerships and Trusts and Foundations teams. 

• Maintaining accurate donor records and managing donation processing, acknowledgements and data entry 

• Supporting donor stewardship and event logistics 

• Taking direct responsibility for managing high-value individual donors and third-party fundraisers 

• Supporting appeal activity, including creating bespoke communications and coordinating assets. 

What we offer  

• Flexible working hours (outside of an appeal) 

• 25 days annual leave, rising with length of service. 

• 3% employer pension contribution, rising to 8% post probation 

• HealthCare Cash Plan (~£1,660 cash value per year) 

• Wellbeing support 

• Discounted access to various health club providers (via Wellhub) 

• Discount schemes for various retailers and businesses 

• Discounted tickets for events 

• Season ticket loan (post probation) 

• Financial hardship loan (post probation) 

• Salary sacrifice, Cycle & Car scheme (post probation) 

The DEC is an equal opportunities employer and provides opportunities to learn and grow in an inclusive, supportive, and productive environment. We encourage applications from anyone who can demonstrably meet the criteria and responsibilities of the role. 

As a charity with restricted funds, we are committed to using donations appropriately and are unable to consider applicants that do not have the right to work in the UK, as we cannot sponsor work permits.

About Us 

The Disasters Emergency Committee (DEC) brings together 15 of the UK’s leading aid charities to raise funds quickly and efficiently at times of humanitarian crisis overseas. As Philanthropy and Partnerships Officer, you will play an essential role in helping us build and sustain the long-term funding relationships that support our emergency appeals and strategic work. 

All roles at the DEC are based in our London office. We operate a hybrid working model, with some non-negotiable office attendance. Please note, during the two-week appeal launch period, staff are required to work long hours in a high-paced environment, with mandatory office attendance. 

How to apply 

If this role is of interest and meets your skills, experience, and knowledge, then please apply with your anonymised CV & cover letter Thursday the 17th August 2025.

The DEC is committed to the safeguarding and protection of children and vulnerable adults and participates in the Inter Agency Misconduct Disclosure Scheme. In line with this Scheme, we will request information from successful applicants’ previous employers about any findings of sexual exploitation, sexual abuse and/or sexual harassment during employment, or incidents under investigation when the applicant left employment.

By applying, the job applicant confirms their understanding of, and consent, to these recruitment procedures. 

Job description - Partnerships and Income Manager

Salary: £38,000 per annum 

Contract: Permanent

Reports to: Head of Commercial Services

Hours: Full or part-time hours considered, minimum 0.8 FTE 

Start date: November 2025

Location: Home-based (travel costs paid for meetings) 

Annual leave: 27 days FTE per annum plus Bank holidays (22 days FTE per annum under the Four Day Week) 

Please note that at Waterwise we work a Four Day Week, under voluntary agreements which all staff members sign. This means that you will be contracted and paid as full-time but you will sign a voluntary agreement stating that you commit to employing efficiency tools both individual and team-wide to deliver and be paid for 5 days work within four normal 9 to 5 days - the office is closed on Fridays. Training will be provided and you will be expected to continue to refresh your training and to keep up use of the efficiency tools. Annual leave is also pro rata’d. We can answer any questions you may have about this at the interview/s. On a 20 hours a week contract, you would be spending 16 hours a week at work including the equivalent of 2 one hour lunch breaks, and this can be worked in a flexible pattern, such as two full days or more, shorter days. 

Waterwise 

Waterwise is the leading independent voice in the UK for using water wisely, for the benefit of people and the planet. Our vision is that water is used wisely every day, everywhere, by everyone. We are the UK’s conscience on water efficiency, on behalf of people and the planet, and are experts in water efficiency policy, regulation, research, behaviour and campaigns. Waterwise is a people-led organisation which prioritises the wellbeing of its staff.

Water scarcity is an urgent issue right here, right now, right across the UK - consistent record-breaking high temperatures and low rainfall, and recurring drought, show how climate change and population growth are already putting our water resources under severe pressure, and this challenge is growing. Water efficiency has to be a big part of the solution, and we support and challenge governments, industry, customers and others to be innovative and ambitious on water efficiency. Our work includes campaigns, events, media, policy and regulatory influencing, research projects, stakeholder engagement and services such as Waterwise Training and the Waterwise  Checkmark. We are funded by supporters across and beyond the UK water sector. Our Waterwise Strategic Direction, published in August 2022, tells you a bit more about us. Our UK Water Efficinecy Strategy to 2030 tells you a bit more about our ambition.

At Waterwise we put staff wellbeing first, and our staff surveys show that our team knows, feels and appreciates this. Our values are:

People: We will prioritise staff wellbeing, be an inclusive, kind and positive team. 

Purpose: We will deliver independent and ambitious leadership to drive social and  political change on water efficiency 

Pioneer: We will be forward-thinking and visionary in our approach, being brave and  innovative in challenging the status quo 

Passion: We will campaign to protect water and the planet and work to keep our own  environmental impact as low as possible 

We are always looking for bright, committed people with a diverse set of skills and  experience to help achieve our vision that water is used wisely every day, everywhere, by  everyone. We are a lively, happy, friendly team, and we can’t wait to read your application! 

At Waterwise, we’re committed to driving equity and preventing discrimination at work and in the work we do. Please see more on this below. 

We are also working to reduce Waterwise’s own carbon and environmental footprint. 

Partnerships and Income Manager Role Description

The Partnerships and Income Manager role involves engaging a range of stakeholders to help generate greater impact and income for Waterwise. The Partnerships and Income Manager will be responsible for researching and identifying potential new business opportunities; conducting outreach to new and existing stakeholders to encourage collaboration; building and maintaining relationships with Waterwise partners, sponsors and members; and assisting with developing winning proposals for funding, in order to deepen the impact we make with individuals, communities and businesses across the UK. The Partnerships and Income Manager will lead on delivery against income targets for our services and events. 

Key responsibilities in the role include: 

• Generating income for Waterwise by retaining existing partners, recruiting new partners, selling sponsorship opportunities, and increasing engagement and investment in Waterwise membership and services

• Researching and identifying new business development leads in line with Waterwise’s commercial strategy

• Building and maintaining an active pipeline of commercial and partnership opportunities to drive income 

• Conducting market and competitor research and engagement to ensure we have a clear understanding of customer needs and align our services to meet those needs

• Conducting lead generation and lead nurturing activities, including representing Waterwise at events and conferences, reaching out to potential new partners by email, phone or social media, and conducting introductory meetings with potential sponsors, members and partners

• Acting as account manager for Waterwise partners, (working alongside the Membership and Marketing Manager who manages member relationships), leading on administration such as ensuring Salesforce CRM is up-to-date, conducting Waterwise’s ethical screening process for potential partners, managing partnership agreements and payments

• Working with the Memberships and Marketing Manager to design and implement communications to demonstrate how partnering with Waterwise offers value for money and delivers against ESG commitments

• Working on grant funding proposals and project bids

• Working with the wider team to assist in the development of content for our newsletter, social media, blogs, trade media and press

• Assisting the team with organising events (e.g. Waterwise annual conference)

• Attending conferences, seminars and meetings to represent Waterwise

The above is not an exhaustive list of activities but hopefully gives you a sense of the role  and requirements. 

Partnerships and Income Manager Person Specification

We need someone who is proactive and a self-starter, with exemplary communication and relationship building skills.

• Target-driven and commercially-minded, with a proven track record of income generation through sales, sponsorship and grant funding

• Experience in business development, sales, commercial services or relationship management roles

• Experience in writing successful new business proposals, compelling pitches and funding bids

• Good interpersonal skills to work collaboratively with a range of stakeholders and forge great relationships inside and outside of the organisation

• Ability to approach new leads with confidence, including making ‘cold’ introductions to new organisations 

• Excellent networking skills and confidence to ‘work the room’ at meetings and events

• Strong organisational skills, including the ability to plan and work proactively to meet deadlines

• Proactive and action-oriented approach to achieving income targets and KPIs

• Confident communicator, with excellent written and verbal communication skills and strong negotiation skills

• Ability to positively promote Waterwise and its work

• Ability to work flexibly within a small team that works from home

• Ability to manage own time and prioritise tasks

• Ability to communicate across the team about your work and workload

• Commitment to equity, diversity and inclusion and wellbeing 

• Eligibility to work in the UK

Benefits 

At Waterwise the wellbeing of our employees is our number one priority. To recognise the  fantastic work our team does in driving water efficiency, and to support their wellbeing, we  have a wide range of employee benefits, beyond statutory commitments. These include: 

• Positive, values-based environment and an inclusive culture where it feels safe for  employees to say ‘no’ on grounds of workload 

• Strong emphasis from CEO on wellbeing and workload management 

• Homeworking and a small allowance for occasional shared office working 

• Four Day week - being paid full-time but working 80% of this (or pro rata equivalent), in exchange for using tools to work efficiently - for full-time employees this equates to a day off every week, in addition to annual leave

• Flexible working

• Part-time working 

• 27 days annual leave per annum for full-time employees (or pro rata equivalent for part-time colleagues), plus Bank Holidays (pro rata’d to 22 days full-time equivalent as we work a Four Day Week)

• Death in service benefit at x2 of salary 

• Paid chartered and professional memberships 

• Individual and team training budgets 

• Maternity leave and maternity adoption leave beyond statutory 

• Childcare costs for activities undertaken outside normal working hours 

• Sickness pay beyond statutory 

Equity, diversity and inclusion 

At Waterwise, we’re committed to driving equity and preventing discrimination at work and in the work we do. We know that simply having a diverse workforce is not enough. We want to create an inclusive environment within Waterwise and in our work and events, where everyone can contribute their best and develop to their full potential. We celebrate and value how different everyone is, and we work hard to ensure everyone is treated with dignity and respect. This aligns with our ‘People’ value that we will prioritise staff wellbeing, and will be an inclusive, kind and positive team.

We are committed to treating all current and prospective employees fairly and to ensuring  that our workplace and employment practices are free from discrimination, harassment or  victimisation on the grounds of age, disability, gender reassignment, marriage and civil  partnership, pregnancy and maternity, race, religion or belief, sex or sexual orientation. We  strongly encourage applicants from a wide range of backgrounds and with different identities and experiences to apply. Everyone in our team has a role to play in helping Waterwise become more diverse and inclusive, and we hope you will join us for this next stage in our journey - for this role we therefore particularly encourage applications from candidates who are likely to be under-represented in Waterwise’s workforce. These include people of the global majority, LGBTQI+ people, and men.

We want to ensure that our recruitment process is inclusive of and accessible for everyone.  If you are interested in applying for a role with us and think you may need some additional  support or reasonable adjustments made to any part of the recruitment process, please get in touch.

How to apply 

To apply for this role, you will need to answer role-related questions. Please provide evidence and examples from your work history or other aspects of your life to  answer the questions and demonstrate how you meet the criteria required. Please refer to the person specification when you are doing this.

Our goal is to remove bias from the hiring process and so rather than asking you for a CV and cover letter, we have set up role-related questions which will allow us to assess your approach to a problem and understand what knowledge and skills you have. Your answers will be anonymised, randomised and reviewed by the selection panel. We will use these scores to shortlist for interviews. We also think giving feedback is incredibly valuable for candidates, so at the end of the process, you'll see how well you performed during the application process.

The closing date for applications is 23:59pm on 31st August 2025. There will be a two-stage interview process. First interviews will be held on 17th September 2025 and second interviews will be held on 29th September 2025.  First interviews will be held online via Zoom and second interviews will be held in person in Birmingham (venue TBC).

You will be part of a small team that works collaboratively towards making a huge impact on the lives of the children and families we work with. We look for people who want to be part of a service that is innovative, creative and constantly striving to do better.

We are seeking a highly organised and proactive Adoption Service Coordinator and Panel Administrator to support the effective delivery of adoption services. This pivotal role ensures smooth coordination of assessments, panel meetings, and administrative tasks across the Permanency Service. You will act as a key point of contact between professionals, adoptive families, and external agencies, ensuring efficient communication and compliance with regulatory standards. The successful candidate will possess exceptional attention to detail, excellent time management skills, and the ability to work in a sensitive and dynamic environment

You will be involved in the development of the service and your views, and insights are encouraged.

· Coordinate diaries and communication across the Permanency Service team.

· Manage and log adoption enquiries; maintain records in Beacon CRM and CHARMS.

· Support adoption assessments, events, and i-adopt marketing updates.

· Organise Adoption Panel meetings, including scheduling and report preparation.

· Take and finalise panel meeting minutes; ensure timely decisions and notifications.

· Maintain panel member records, training logs, and meeting attendance.

· Update web content, brochures, and social media with adoption recruitment materials.

· Collect and share feedback for service improvement and performance reporting.

You will have regular informal guidance and formal supervision on a monthly basis. You will be part of the wider service of Family Futures and attend monthly Team Days to learn, share and develop the service and your practice.

We are looking for an individual who is:

• Motivated to work with families and derive satisfaction from seeing the development of adopters
• Not fazed by complex needs, challenges, and adversity
• Embraces a parent-positive and child friendly approach
• Able to work in a small team and be a team player
• Wants to develop their knowledge base and interest in multi-disciplinary working through a therapeutic lens.
• Thrives in a collaborative and integrated team environment.

What we offer

Benefits of joining Family Futures

· High-quality supervision and professional development training.

· We run regular Learning Forums to support and learn from each other

· An empowering and encouraging environment

· A nurturing environment for staff to work, including a weekly self-care session.

We believe that embracing different perspectives enriches our agency's culture and strengthens our ability to serve the children and families we work with. Therefore, we welcome applications from candidates from a wide range of lived experience and are actively recruiting people from the global majority. By ‘global majority’, we mean Black African, Black Caribbean, Asian and dual heritage communities.

We are an equal opportunities employer and committed to creating an inclusive and diverse workforce. We encourage applications from suitably qualified applicants regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief and marriage and civil partnerships.

Family Futures is committed to safeguarding and promoting the welfare of children and expects all staff to share this commitment. The organisation follows safer recruitment practices to protect children and adults at risk of harm and will require the successful applicant to undertake an enhanced DBS disclosure.

Family Futures is a menopause friendly employer.

The Administrative Assistant will play a key role in supporting our WOW (Women Off to Work) team with its successful delivery of this employability support programme. The role holder will provide high quality administrative and customer service support to the WOW programme, helping to ensure smooth delivery of sessions and a strong support service for local women.

We would love to see an application from you if you have:

• Demonstrable administrative experience
• The ability to work both independently and as part of a diverse team
• An understanding of the needs of women who are marginalised within the world of work

About the Project

We are delighted to have been awarded funding by the National Lottery to deliver a third phase of our incredibly popular Women Off to Work (WOW) programme. Since 2017, WOW has supported hundreds of local women from predominantly Global Majority communities through holistic training and pathways into work programme.

WoW delivers a blend of life and vocational skills training, promoting general employability and improved wellbeing through work experience placements, internships, job brokerage, practical advice on self-employment and micro-businesses, ESOL classes and more. The programme provides women with opportunities to gain formal and accredited training qualifications and provide support with tailored into-work action plans.

About Us

The Abbey Community Association is a charity on a mission to support the communities of south Westminster to improve their quality of life by providing the space, services and opportunities to the people who need it most. Our vision? A community that feels healthier, happier and able to access the support it needs, when it needs it.

From our central London community hub, we offer a wide range of activities, services and courses to help address the needs of local people in South Westminster across 4 key areas: physical health, mental health, poverty and reducing isolation and loneliness amongst the elderly. Our programming includes exercise and dance classes, training and employment support, arts and social activities, and more.

Staff benefits for working at The Abbey Centre:

• Subsidised lunch
• Interest-free season ticket loan/bicycle loan scheme
• 23 days annual leave (plus public & statutory holidays) – pro-rata
• Contributions of 6% of salary into stakeholder pension scheme, when matched by 3% personal contributions.

Deadline to apply: 9am on Monday 11th August

Interviews: Week commencing 18th August at The Abbey Centre

If you do not hear from us within 4 weeks of the deadline, please assume your application has not been successful on this occasion.

Girls Not Brides is the only global organisation uniquely focused on creating and sustaining a worldwide movement to end child, early and forced marriage and unions (CEFMU) and ensuring that this movement leads to tangible change for the girls at risk or affected by the practice. We are a network of more than 1,400 civil society organisations in nearly 100 countries working in partnership to end child marriage.

Our vision is a world without child marriage where girls and women enjoy equal status with boys and men and can achieve their full potential in all aspects of their lives. Our vision challenges deeply embedded social norms that harm the lives of girls, women, and their communities.

INTRODUCTION TO THE ROLE

This is an exciting time to join Girls Not Brides as we are currently in the process of reviewing our strategy for the next 5 years. The Senior Officer- Executive Office plays a vital role in providing high-level strategic, operational and administrative support to the Chief Executive Officer. This position is central to the smooth functioning of the CEO’s office, enabling the CEO to focus on leading the organisation effectively and with impact. The ideal candidate will be proactive, exceptionally organised, discreet, and able to anticipate needs in a fast-paced and dynamic environment.

In addition to supporting the CEO directly, the Senior Officer- Executive Office will also play a key role in facilitating the CEO’s engagement with the Senior Leadership Team and the Board of Trustees. This includes contributing to strategic planning, project coordination, internal communications, and leadership governance processes.

ABOUT YOU

We are seeking a Senior Officer- Executive Office with strong experience supporting CEOs, senior leaders and Boards. You will be proactive and independent: an instinctive problem-solver with experience in designing and deploying easy-to-use systems and processes to support effective communication and project delivery within and beyond senior leadership, the Board, and wider team members.

You will support leadership to prioritise projects and tasks in a complex, fast-paced environment.  This role requires sound judgement, excellent communication skills, and the ability to manage sensitive information with professionalism and confidence. You will be motivated by the mission of Girls Not Brides and dedicated to working within a diverse team.

The successful candidate must already have the right to work in the UK at the time of applying and for the duration of the contract.

Fluency in English is essential for this role.

KEY RESPONSIBILITIES

Strategic and Project Management

• Assist the CEO in tracking strategic priorities and ensuring deadlines are met.
• Support key projects or initiatives driven by the CEO and the SLT office, including special assignments or donor/stakeholder engagement for example supporting development and coordination of end child marriage Global leaders Forum.
• Provide oversight of internal and external communications requiring the CEO's input or signature.

External Engagement and Relationship Management

• Work closely with the External Engagement team to support and enhance the CEO’s external profile, including media, public appearances, keynotes, and thought leadership opportunities.
• Manage and update the CEO’s social media handles (e.g., LinkedIn, Twitter/X), in coordination with the Communications team, to reflect the strategic positioning of the organisation.
• Monitor media and public engagement metrics related to the CEO and propose content ideas aligned with organisational goals.
• Represent the CEO’s office in internal and external engagements with professionalism and confidentiality.
• Support the CEO’s participation in global forums, strategic partnerships, and high-level convenings.

Governance and Leadership Coordination

• In close collaboration with the Director of Operations and Finance, support the Board recruitment process, including conducting due diligence, managing conflict of interest declarations, and ensuring robust compliance and documentation.
• Lead the planning and coordination of induction and onboarding for new Board members, including the facilitation of any required training such as safeguarding, governance responsibilities, and organisational policies.
• Support the review and update of the organisation’s Articles of Association, working in liaison with legal counsel to ensure compliance with regulatory requirements and alignment with organisational priorities
• Liaise with SLT members to ensure the effective delivery of Board and Committee meetings, including preparing high-quality papers and presentations, maintaining records, tracking actions, and supporting timely follow-up.
• Provide executive support to the CEO, including coordinating AMT, SLT and Board meetings, minute-taking, managing follow-ups, and ensuring team-wide communication flows smoothly.

Executive Support

• Act as both a gatekeeper and gateway to the CEO, exercising sound judgment in managing access and prioritising engagements, while nurturing trusted relationships with internal and external stakeholders to ensure alignment, efficiency, and strategic connectivity.
• Ensure the CEO is well-prepared for meetings by providing timely and accurate briefings, agendas,  relevant materials.
• Liaise with internal teams and external stakeholders to coordinate meetings, events, and engagements involving the CEO.
• Manage the CEO’s global travel, events and calendars.
• Manage CEO expenses and budget-related documentation and ensure accurate financial tracking for the CEO’s office.

Internal communications

• Lead on the delivery of internal communications to all team members, gathering inputs and updates from all teams and producing a regular internal staff newsletter
• Working with other teams, support the coordination and delivery of team-wide convenings and events.

PERSON SPECIFICATION

 Essential experience

• A minimum of 7 years extensive professional experience in a similar role working directly with a high-performing leadership team and Board.
• Significant experience managing Board and governance processes, documentation, and communication flows.
• Strong track record in internal communications processes for diverse, multi-cultural teams.
• Advanced level in Word, Excel, PowerPoint and Outlook.
• Exceptional and demonstratable experience with or knowledge of project management tools/ software and management systems and procedures.
• Strong ability to be proactive and take initiative.

Essential skills and knowledge

• High level of professionalism, integrity and confidentiality in handling sensitive information and in compliance with GDPR.
• Exceptional interpersonal and written communication skills, with strong copyediting and an ability to write concisely for diverse audiences.
• Highly organised, with excellent time management, strong work ethic and attention to detail in order to meet deadlines.
• Strong problem-solving skills, an instinct to assist others, and the ability to work proactively and independently.
• Proven ability to work calmly and flexibly within a busy environment, multitask, and to adjust quickly when priorities change.
• Strong knowledge of UK Charity Commission guidance and requirements for non-profit Boards and governance.

Please see our website for the full job description.

Girls Not Brides is an equal opportunities employer. We embrace diversity, equal opportunity and inclusion in a serious way. We are committed to building a staff body that represents a variety of backgrounds, perspectives, and skills. The more inclusive we are, the better our work will be.

The successful candidate must already have the right to work in the UK at the time of applying and for the duration of the contract.

The closing date for this role is 23:59 GMT on 10th August 2025.

Interviews will commence on 19th and 20th August.

To apply, please click on the 'Apply now' button on the job page and submit your CV and a brief cover letter, clearly demonstrating how you meet the criteria.

We encourage all candidates to apply as soon as possible, as we may close this vacancy early if we receive a very high number of applications and won't be able to accept further submissions.

Join Clore Social Leadership as a pivotal member of our team dedicated to advancing justice, equity, diversity and inclusion.

We are seeking a highly organised and motivated individual to join our team as Interim Programmes Lead. This is a unique opportunity to step into a programme management and support role within a values-driven organisation committed to driving transformative change in the social sector through inclusive leadership. If you are committed to social impact and inclusion, and bring strong programme leadership and communication skills, we would love to hear from you.

About Clore Social Leadership

Since 2010, Clore Social Leadership has supported over 5,000 individuals from nearly 3,800 social sector organisations. Through our transformative skills and development programmes, we empower individuals from grassroots initiatives to global organisations to become agents of change.

We have developed leadership programmes for people with lived and/or learned experience of racial inequalities, youth services, immigration systems, criminal justice systems, social immobility, homelessness, gender inequalities, health inequalities and climate change.

We aim to create a more equitable and inclusive society where individuals from all backgrounds have equal opportunities to lead, participate, and contribute to positive social change. The year ahead is particularly exciting as we aim to expand our programme delivery, deepen our partnerships, and build new opportunities for learning, collaboration and long-term impact.

About the Role

This dynamic and varied fixed-term role combines programme management with organisational development support, covering parental leave for a core member of the team.

You will:

• Lead coordination of our leadership development programmes and short courses during two key periods of parental leave (October-December 2025 and June-September 2026)

• Support broader organisational priorities in the interim (January-June 2026), with a likely focus on alumni engagement and development activities

This role is ideal for someone who combines confident programme and stakeholder management with the ability to pivot between delivery and strategy, and who thrives in a collaborative, values-led environment.

Key Responsibilities

Lead coordination of our leadership development offer from October to December 2025 and June to September 2026

Programme Management

• Manage the planning and delivery of a portfolio of leadership programmes and short courses

• Coordinate all programme logistics including dates, venues, facilitators and course content

• Support facilitators' delivery of online and in-person learning sessions

• Maintain the programmes work and project plans and ensure quality and consistency across delivery

• Oversee programme applications, moderation and participant onboarding

• Manage accreditation processes

• Support the collection and analysis of evaluation data

• Work with the team to standardise and manage participant communications

• Maintain relationships with delivery partners, facilitators and stakeholders

• Monitor and adapt content using the online authoring tool (GoMo)

• Coordinate steering group activity and innovation outputs as required

Programme Facilitator Management

• Recruit, contract and manage programme facilitators and coaches

• Deliver onboarding and provide ongoing support

• Act as point of contact for facilitators and external delivery partners

Finance & Budget Oversight

• Manage programme budgets and attend monthly finance meetings

• Sign off coaching and programme invoices and line reports expenses

Customer Service

• Oversee phone and inbox communication with applicants and participants

• Ensure high-quality customer service, with consistent messaging and support

Line Management

• Line manage the Programmes Administrator, ensuring delivery and development support

Support organisational priorities from January 2026 to June 2026

Deliver targeted support to priority areas across the organisation, as required. This will likely include:

• Collaborating with the senior team to shape alumni engagement plans and activities

• Contributing to new partnership development

Person Specification

We seek an ambitious, bold and collaborative individual with an inclusive approach and a strong track record in programme coordination and learning design. You will be:

• Highly Organised: Able to plan and manage multiple programmes simultaneously

• Collaborative: Confident working across teams and with a wide range of partners

• A Skilled Communicator: Adaptable, clear and engaging in both written and spoken formats

• Committed: Passionate about social justice and the role of leadership in creating change

• Focused: Strong attention to detail and analytical thinking

• Courageous: Comfortable with challenge, feedback and innovation

• Proactive: A self-starter with energy and a forward-thinking approach

Experience (E = Essential / D = Desirable)

• Managing learning or leadership development programmes (E)

• Managing facilitators, coaches or programme delivery teams (E)

• Budget oversight and financial sign-off (E)

• Working in or alongside the social sector (E)

• Excellent written and verbal communication (E)

• Line management experience (D)

• Experience with proposal writing or business development (D)

• Familiarity with GoMo, Jotform or similar platforms (D)

Terms and Working Hours

We are open to discussing flexible arrangements before or on application.

• Contract: This role is offered as a fixed-term contract to cover a period of parental leave from September 2025 – September 2026.

• Hours: This is a full-time role (35 hours per week). These hours are ideally worked during our core working hours: Monday to Friday, 9:30am–5:30pm.

• Location: Hybrid working, with at least one day per week (currently Tuesdays) in the London office

• Eligibility: You must be UK-based to apply

Place of Work

• This is a hybrid role, with at least one day per week (currently Tuesdays) in the London office: Better Space, 127 Farringdon Road, London EC1R 3DA (travel at your own cost)

• Some UK travel required – expenses covered by Clore Social Leadership

Pay and Benefits

• Salary: £38,000 – £42,000 per annum (FTE dependent on experience, pro rata for fixed-term staff)

• Annual Leave: 25 days, plus UK statutory holidays (pro rata for fixed-term staff)

• Winter Closure: Office closed 25-31 December (3 additional paid days)

Application Process

We are committed to fostering an inclusive environment. We welcome applicants from all backgrounds, and especially encourage applications from those underrepresented in leadership roles in the UK today.

If you are passionate about social change and thrive in a collaborative, purpose-driven environment, we would love to hear from you.

To apply, please send:

• Your CV (max 2 pages)

• A cover letter (max 1 page) outlining your interest and suitability

If you would like to discuss the role or application process, or if you require reasonable adjustments, please do not hesitate to contact us.

Key Dates

• Applications close: 12pm on Wednesday 13 August 2025

• First-round interviews (online): Friday 29 August 2025

• Final interviews (in person): Tuesday 2 September 2025
  In-person interviews will take place in Central London. Travel expenses for in-person interviews will be reimbursed with valid receipts.

We are committed to offering reasonable adjustments throughout the recruitment process and beyond. If you need support or have any questions about the job description or interview process, do not hesitate to contact us.

Registered charity number: 113672

Girls Not Brides is the only global organisation uniquely focused on creating and sustaining a worldwide movement to end child marriage and ensuring that this movement leads to tangible change for the girls at risk or affected by the practice. We are a network of over 1,400 civil society organisations in nearly 100 countries working in partnership to end child marriage.

Our vision is a world without child marriage where girls and women enjoy equal status with boys and men and are able to achieve their full potential in all aspects of their lives. Our vision challenges deeply embedded social norms that harm the lives of girls, women and their communities.

INTRODUCTION TO THE ROLE

Girls Not Brides: The Global Partnership to End Child Marriage is seeking a Head of Finance to join its team based in London, UK. The successful individual will lead on strategic financial planning and financial day to day management at Girls Not Brides to advance our business model, financial sustainability and growth. The role ensures effective financial functions across the organisation, manages compliance with UK and overseas regulatory requirements, and works closely and hands on with other teams to oversee the preparation of proposals and budgets for prospective grants.

ABOUT YOU

We are looking for a passionate, talented senior finance professional with at least 5 years post qualified experience. You will have experience working in a similar senior-level finance role in the not-for-profit sector, international/intergovernmental organisation or social enterprise. You will have qualified and hold membership in a recognised professional accountancy body.  Your qualification and experience will ensure you hold an advanced understanding of the principles underpinning financial management and planning, with significant all-round accounting, financial management, full grants cycle management, compliance, risk and financial sustainability experience.  You will be experienced in year-end reporting and proficient in engaging with statutory and other auditors.  Ideally you will bring experience gained in a similar international charity, working in a multi-currency environment.

The successful candidate must already have the right to work in the UK at the time of applying and for the duration of the contract.

Fluency in English is essential for this role.

KEY RESPONSIBILITIES

Financial Leadership

· Lead on strategic financial planning and financial management at Girls Not Brides to advance the organisation’s business model, financial sustainability, and growth through long-range financial projection and planning, maximisation of income, and strong financial reporting.

· Ensure that financial planning feeds into the organisation’s work planning process and supports the strategic objectives of the organisation.

· Support all Directors/Heads of teams to ensure ownership of financial planning, annual budgeting, quarterly forecasting, cost management, priorities and activities, as best serves the mission of the organisation.

· Lead on financial risk management including the implementation of appropriate risk management strategies such as financial controls, fraud prevention and processes to ensure value for money, and conduct regular reviews of Girls Not Brides’ financial policies and processes.

· Provide critical financial information, analysis, advice and support on financial issues and emerging opportunities.

· Assume responsibility for managing, planning and monitoring the Finance department’s budget. 

· Provides leadership with regards to vision, purpose, and functions for the long-term development of the Finance Team.

Financial Management and Accounting

· Develop and maintain effective financial functions including budgeting, forecasting, production of quarterly management accounts, preparation of annual statutory accounts, and preparation of financial reports to Girls Not Brides’ funders, potential funders and the Board of Trustees.

· Manages timely, accurate and impactful quarterly management accounts to enable business planning and monitoring of organisational performance.

· Monitor financial performance, oversee reporting and cash flow management functions and systems.

· Develop and oversee robust and effective financial systems and processes for Girls Not Brides’ staff members based internationally.

· Ensure the smooth running of all accounting, financial transactions and evidence record keeping processes.

· Lead on procurement systems and implementation, identifying efficiencies and value for money.

· Manage and oversee internal control policies and procedures to ensure compliance across the organisation.

· Assume ownership of the organisation’s accounting system, including identifying and implementing measures to ensure strong efficiency.

· Ensure and manage an effective accounts payable function.

· Manage effective payroll, pensions and related employee benefit processes. 

· Manage the organisation’s foreign currency exchange policy and cash investment policy, ensuring compliance with donor terms.

Audit and Tax Compliance

· Manage compliance with UK and overseas legal, statutory accounting and regulatory requirements, including signing off on all statutory filings as required by the Charity Commission, Companies House, HMRC and the Pension Regulator.

· Manage the production of the annual report and financial statements, ensuring compliance with relevant legislation, SORP and accounting standards.

· Manage the external audit process and implementation of the audit findings.

· Oversee the project audits required by donors.

Grant Accounting and Compliance

· Work with the Development & Outreach Team, the Senior Finance & Grants Officer and the Senior Coordinator for Grants to oversee preparation of proposals and budgets for prospective grants.

· Supervise the preparation of all financial grant reporting, ensuring that the Development & Outreach team receive accurate and timely information for effective grant and donor management and compliance.

· Maximise cost-recovery from grants through strong financial planning and cost analysis processes, to ensure financial viability of projects and grant agreements.

· Provide support to, and build capacity of, other teams to support grant compliance as necessary. 

· Review, and as needed negotiate, the legal and financial provisions of grant agreements.

· Oversee and ensure all received grants are promptly recorded and acknowledged, as well as paid out and reported on in accordance with donor requirements.

· Achieve timely, effective and clean external grant audits.

PERSON SPECIFICATION

Essential experience

· ACA/ACCA/CCAB/CIMA qualified. 

· Significant professional post-qualified experience in a similar senior-level finance role in the not-for-profit sector, international/intergovernmental organisation or social enterprise

· Degree-level qualification in a relevant area such as accounting, finance or business administration, or equivalent professional experience.

· Up-to-date knowledge of relevant UK charity statutory requirements e.g. SORP, Charity Accounting, IFRS/IAS.

· Advanced understanding of the principles underpinning financial and grant management and planning and of demonstrating impact and value for money.

· Significant all-round accounting, financial management, full grants cycle management, compliance, risk and financial sustainability experience, likely gained in an international charity, e.g. working in a multi-currency environment.

· Proven experience of presenting and working with Boards and Finance Committees.

· Proven experience with contracts and grants management, including cost recovery models and revenue management, as well as donor compliance and due diligence. 

· Demonstrated experience in strategic business planning and review.

· Demonstrated direct experience of financial reporting to a Board of Trustees and major donors.

· Experience of using multi-currency accounting systems, such as Sun Systems, SAP Concur, QuickBooks, Sage and other relevant systems.

· Good knowledge of using complex excel functions such as macros, vlookup, pivot, sumifs, data analysis.

Please see our website for the full job description.  

Girls Not Brides is an equal opportunities employer. We embrace diversity, equal opportunity and inclusion in a serious way. We are committed to building a staff body that represents a variety of backgrounds, perspectives, and skills. The more inclusive we are, the better our work will be.

Please note: There is one vacancy for the Head of Finance position, which is based in London. Candidates must already have the right to work in the UK at the time of applying and for a minimum of two years.

The closing date for this role is 23:59 GMT on 10th August 2025.

Interviews for shortlisted candidates will take place on 14th or 15th August 2025. 

To apply, please click on the 'Apply now' button on the job page and submit your CV and a brief cover letter, clearly demonstrating how you meet the criteria.

We encourage all candidates to apply as soon as possible, as we may close this vacancy early if we receive a very high number of applications and won't be able to accept further submissions.

Location: You can be based near one of the following office locations - Birmingham, Cardiff, Glasgow, Liverpool, London, or Newcastle. 

We operate a hybrid model of work i.e. a combination of in-person and remote, with flexible days in the office depending on business need and your preferences. We would typically expect in-office attendance an average of one day per week.  

Your office is where you will usually attend in-person events, training sessions etc. though some travel, to other offices and other locations, will occasionally be expected.

Hours: We are looking for the right candidate and while we envisage this being a full-time role (37.5 hours per week) we are very open to flexible working arrangements such as part-time, compressed hours and/or flexitime.

Occasional/frequent evening or weekend work may be required, for which time off in lieu (TOIL) will be given.

Ideal start date: ASAP, as agreed with candidate 
 

Purpose of the Role: As a key leader within our Partnerships and Income Development team, you will be responsible for driving sustainable income growth through high-impact, strategic and philanthropic partnerships with trusts, foundations and corporate partners.  
 

Reporting to the Head of Partnerships and Income Development, you will lead the stewardship and growth of existing strategic partnerships, including managing a select portfolio of funders. You will also take a proactive approach to identifying, cultivating and securing new funding opportunities to align with income targets and the charity’s strategy.  

Working collaboratively with colleagues across the charity, you will craft compelling cases for support – placing young people’s voices and experiences at the heart of every proposal. In addition, you’ll help to build and nurture our supporter community through initiatives such as payroll giving, individual giving and corporate community fundraising.  
 

We’re looking for a dynamic, determined and strategic thinker, who is passionate about building partnerships that make a big difference. You’ll bring energy, creativity, and a big-picture mindset to forge meaningful relationships that create lasting impact.   

Key Responsibility Areas:

• Strategic fundraising leadership
•  Stewardship of strategic partnerships  
• Financial management: planning, tracking and reporting  
• Building our supporter community
• Systems and processes  
• Team development and collaboration  
• Line Management (Matrix structure)  

Please review the attached pdf for the full job description. 

Person Specification (Knowledge, skills and experience required)

Fundraising experience

• Demonstrable experience of working in a fundraising role in a charity or similar non-profit organisation  
• Demonstrable experience of stewarding high value partnerships with trusts and foundations and/or corporates  
• Demonstrable experience of writing funding proposals/bids/grant applications and pitching for funding opportunities  

Fundraising knowledge

• Knowledge of fundraising techniques such as prospecting, cultivating, securing and managing partnerships  
• Understanding of good practice in fundraising, including data protection and donor stewardship  
• Understanding of budget creation and income reporting

IT skills 

• Experience of using Microsoft Office, including Excel functions  
• Experience of using or understanding of using CRM software to effectively support fundraising e.g. Salesforce  

Please review the attached pdf for the full person specification. 

How to Apply

Interested candidates should apply by submitting the following information to our application portal Pinpoint by 23:59pm, Monday 25th August: 

1. A cover letter (500 words maximum) outlining why you would like to work at the Social Mobility Foundation and why you are a strong candidate for the role, including specific examples from your experience and skills. 
2. A short statement answering the following question: “Tell us about a time you managed a project or developed a product or programme. How did you plan and deliver it, work with others and ensure a positive experience for users or customers? What challenges did you face, and what was the outcome?” (500 words maximum)  

Please note that generic applications and CV’s will not be considered.

The Women Off to Work (WOW) Training & Engagement Project Connector will play a key role in engaging and recruiting local women onto this employability programme, and supporting them to access accredited and non-accredited training courses through inclusive outreach, programme support, co-design of training opportunities and workshops.

The role will also involve building and sustaining relationships with key stakeholders (education, corporate, community partners) to enhance the programmes delivery and impact whilst also generating opportunities for women to gain both paid and unpaid work experience.

We would love to see an application from you if you have:

• Experience of community engagement and outreach
• Experience of developing sustainable partnerships (particularly with employers, educators and training providers)
• Demonstrable administrative experience
• The ability to work both independently and as part of a diverse team
• An understanding of the needs of women who are marginalised within the world of work

About the Project

We are delighted to have been awarded funding by the National Lottery to deliver a third phase of our incredibly popular Women Off to Work (WOW) programme. Since 2017, WOW has supported hundreds of local women from predominantly Global Majority communities through holistic training and pathways into work programme.

WoW delivers a blend of life and vocational skills training, promoting general employability and improved wellbeing through work experience placements, internships, job brokerage, practical advice on self-employment and micro-businesses, ESOL classes and more. The programme provides women with opportunities to gain formal and accredited training qualifications and provide support with tailored into-work action plans.

About Us

The Abbey Community Association is a charity on a mission to support the communities of south Westminster to improve their quality of life by providing the space, services and opportunities to the people who need it most. Our vision? A community that feels healthier, happier and able to access the support it needs, when it needs it.

From our central London community hub, we offer a wide range of activities, services and courses to help address the needs of local people in South Westminster across 4 key areas: physical health, mental health, poverty and reducing isolation and loneliness amongst the elderly. Our programming includes exercise and dance classes, training and employment support, arts and social activities, and more.

Join a Global Movement for Inclusion and Social Justice

Head of Operations
Part-time, 2 days per week (0.4 FTE)
Remote (UK-based)
£51,000 pro rata (£20,400 actual)
12-month fixed-term contract, with strong potential to become permanent

Are you a strategic thinker with a passion for operational excellence and equity?
Do you want to be part of a pioneering global alliance that's transforming lives and challenging stigma?

We're supporting a unique membership-based charity that leads a global movement for inclusion and equality for people with facial differences. This organisation unites non-profits from around the world to ensure that individuals with facial differences are seen, respected, and empowered. As the only non-profit with consultative status to the UN CRPD representing this community, their work is bold, collaborative, and deeply impactful.

They are now entering an exciting new chapter with a fresh strategy for 2025-2028, and we are helping them recruit a newly created Head of Operations role to build the infrastructure that will support their growth and amplify their global voice.

About the Role

This role is ideal for someone who thrives in a small, fast-moving team and wants to make a tangible difference. Reporting to the CEO, you'll lead on all things operations, from digital systems and compliance to HR and finance, ensuring the charity runs smoothly and sustainably.

You'll be joining a passionate team committed to inclusion, innovation, and social change. With external support in place for bookkeeping and admin, you'll have the space to focus on strategic improvements and help shape the future of this incredible charity.

Essential Criteria

• Charity management experience, with a strong understanding of governance and compliance
• Excellent digital and IT skills
• Collaborative mindset and strong interpersonal skills
• Genuine commitment to equity, inclusion, and social justice

Why Join?

• Flexible, remote working (UK only)
• 25 days annual leave (pro rata) + UK bank holidays + Christmas closure
• Opportunity to work with a global alliance of inspiring member organisations
• Be part of a movement that's changing perceptions and empowering communities

Applicants with lived experience of facial difference or from minoritised backgrounds are especially encouraged to apply.

How to Apply

Please get in touch with Glen Manners at Charity People:

Due to the urgency of this role, applications are being reviewed on a rolling basis. If this affects your availability, please contact Glen directly.

Closing date: Friday 8th August
Interviews: ASAP

Charity People is a forward thinking, inclusive organisation that actively and deliberately promotes equity, diversity and inclusion. We know organisations thrive when inclusion is at the forefront. We evidence our commitment by matching charity needs with the skills and experience of candidates irrespective of background e.g. age, disability (including hidden disabilities), gender, gender identity or gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, or sexual orientation. We do this because we believe that greater diversity leads to greater results for the charities we work with.

Job title: NC Capacity Building Officer (Fundraising)
Department: Education  
Responsible to: NC Capacity Building and Data Manager
Location: London (UK) - hybrid working 
Salary: £34,400 per annum (London)
Working pattern: Full time, 38.5 hours per week
Duration of contract: Two years with a possibility of extension
Start date: As soon as possible

Are you passionate about making education more accessible and excited to support a global network of dedicated volunteers?

UWC International is looking for a collaborative and digitally savvy NC Capacity Building Officer (Fundraising) to help strengthen fundraising efforts across our worldwide community of national committees. In this role, you’ll support volunteers with tools, training, and guidance to raise funds and grow local engagement - making it possible for more young people to access a life-changing UWC education.

You’ll be part of a supportive international team, working closely with colleagues in Education and Finance to administer fundraising and grants systems, manage donation flows, and contribute to the team’s monitoring and evaluation efforts. If you are interested in fundraising, confident in navigating digital tools, and thrive on empowering others, we’d love to hear from you.

About us

Changing the world takes passion and dedication

UWC is a global movement of 18 schools across four continents with a shared mission: to make education a force for peace and a sustainable future. Each year, we bring together young people from over 150 countries and diverse backgrounds to live and learn together in richly diverse, international settings – developing not only academic excellence, but cross-cultural understanding and a drive for social impact. UWC students don’t just prepare for exams, they prepare to lead change. Through real-world challenges, they build the skills, compassion and courage to make a difference. 

Our students go on to become leaders in politics, NGOs, business, education and grassroots movements – people shaping a more just and sustainable world. Today, our global network includes more than 85,000 changemakers united by the values they lived at UWC. 

About UWC International 

UWC International is the operational arm of UWC, a UK-registered and Germany-registered charity at the heart of the global UWC movement. Based in London and Berlin, our team works closely with stakeholders across the UWC network and supports a global alumni community of over 85,000 changemakers.
Our work includes global fundraising, communications, promotion and support for the network of more than 150 UWC national committees. We also lead on global strategy and provide key services to UWC schools and colleges.

We are proud to reflect the diversity we champion. Our international team represents over 25 nationalities, bringing a wide range of perspectives and lived experiences. We are committed to anti-racism, diversity, equity and inclusion (ARDEI) across all aspects of our work – ensuring our organisational culture reflects the values we promote across the UWC movement.

What we offer

As part of a commitment to our employees, we offer the following:

UWC International London and Berlin

• Hybrid working -  we operate hybrid working arrangements, with at least 20% of the week worked in the office and up to 80% worked from home. 
• Flexible working hours - our standard working hours are 38.5 per week. We support flexible working and are happy to discuss different working patterns.
• Generous annual leave allowance – we offer 28 days holiday per year plus 8 public holidays (pro rata for part-time or fixed-term contracts).
• Paid leave for personal growth - up to 2 days per year for volunteering or up to 2 days per year for study leave. 
• Learning & development opportunities – we have access to various learning and development platforms to support your professional growth.

UWC International London

• Income Protection & well-being support - We offer income protection to all employees, an Employee Assistance Programme (EAP) with access to a legal support helpline, remote GP appointments, medical second opinions, mental health support, physiotherapy, lifestyle coaching, personal trainer and nutritionist sessions, and a well-being calendar featuring podcasts and webinars. 
• Exclusive discounts & perks - with access to a range of discounts across shopping, dining, lifestyle and entertainment, with thousands of offers on hundreds of top retailers.
• Cycle to Work scheme and eyecare vouchers
• Enhanced maternity and enhanced paternity leave
• Higher-than-standard pension contribution scheme - UWC International will contribute up to 8% of the employee’s gross salary toward their Pension scheme with NEST.

Visa requirements

Anyone who applies to work at UWC International in London must have a work visa before starting employment, in compliance with the relevant immigration rules. Please provide confirmation of your eligibility to indefinitely work or reside in the UK in your application. Any offers of employment made by UWC International will be subject to a right-to-work check on your immigration status.

Application Process

Do you want to be part of our team? To apply, please submit an up to date copy of your CV along with a cover letter in English (each a maximum of 2 pages).

Applications will be reviewed on a rolling basis, if you are interested submit your application as soon as possible. 

Your cover letter must:

• Outline your experience, skills and competencies against the Person specification section in the attached Job Description.
• Explain why you want to join UWC International, and specify your preferred location.
• Provide confirmation of your eligibility to work or reside in the UK.
• Provide the name and contact details of two professional referees, including their job title, email address and the capacity in which you are known to them. References are taken up prior to the second round interviews.  We will not contact your referees without first letting you know.

Please note that CVs received without a cover letter, including the information requested above will not be considered. 

Deadline for application: 23.59 PM (UK time) on Monday 25 August 2025

Interview and/or assessment dates:  
First round interviews on Wednesday, 3 September & Thursday, 4 September (remote)
Second round interviews on Wednesday, 3 September & Thursday, 4 September (remote)

For further information on this opportunity, please see the detailed job description attached.

Safeguarding Statement

The job holder might have to travel to UWC schools and colleges. Therefore, a Basic DBS check (Disclosure and Barring Service) or international equivalent will be required before any job offer is made. We will also take up references before the second stage of the interview process. Referees will not be contacted without your consent.

Diversity Statement

UWC places deliberate diversity at the heart of our educational model because of its critical importance in our mission ‘to unite people, nations and cultures for peace and a sustainable future’.

At the UWC International Office, we believe this commitment to deliberate diversity must be reflected within our team, organisational practices, policies and culture. We recognise people with different backgrounds, skills, attitudes and experiences bring fresh ideas and perceptions, and we encourage and leverage these differences to make our work more relevant and accessible.

We will not discriminate or tolerate discriminatory behaviour on any grounds such as, but not limited to, race, gender, disability, nationality, national or ethnic origin, religion or belief, marital/partnership or family status, sexual orientation, age or socioeconomic background. 

We strive to be an inclusive workplace where everyone feels a sense of belonging, has a voice, can raise concerns, and feels comfortable and confident. We expect everyone who works with us to share this commitment and to act accordingly as we aspire best to serve the UWC mission and our global community. It is an ongoing journey and we welcome all those ready to travel with us.

Key Responsibilities

 Supporter Services

•  Lead the development and delivery of the new supporter services function considering people (capability, capacity and culture), processes, tools and technologies needed to deliver outstanding customer service so new and existing supporters feel valued and connected to the ESU’s mission.
• Design and implement supporter recruitment, development and retention plans including welcome journeys and approaches for reactivating dormant supporters.
• Work closely with the Marketing team to create segmented messaging to highlight the impact and value of the ESU’s work to Alumni, Members and Volunteers in the UK.
• Oversee payment processes and supporter payment journeys on our CRM, Salesforce.
• Work with the Marketing team to design ad hoc impactful events in person and online to convene our global audience.
• Work with the Marketing team to promote our flagship events to our supporter audience to encourage attendance. 

Volunteering

• Design and implement a volunteering strategy which includes automating the volunteer experience, recruiting new volunteers and promoting ESU volunteering opportunities to relevant organisations as well as current and future supporters
• Own the volunteer training programme, including reviewing and refreshing training and ensuring all volunteers are appropriately trained.
• Match volunteers to ESU competition heats and resolve queries escalated by the Supporter Engagement Coordinator.
• Form partnerships with relevant organisations to grow the ESU’s pool of volunteers.
• Work with the Education team to create a high quality volunteer experience

Skills and Experience

Essential:

• 5+ years experience working in a partnerships, supporter services, volunteering or account management role
• Demonstrable experience of having delivered successful services to a range of supporters/customers.
• Demonstrable experience of developing and delivering meaningful supporter journeys across multiple channels
• Demonstrable experience of growing and sustaining a pool of high quality volunteers through successful recruitment and development strategies
• Demonstrable experience of using a CRM (preferably Salesforce) to identify trends and drive improvements.

Desirable:

• Educated to degree level in a relevant subject such as marketing or communications
• An understanding of the nature and importance of the ESU’s charitable work and a strong commitment to increasing the reach of the organisation’s work.
• Experience of writing volunteer training programmes
• Experience working with international volunteers
• Ability to juggle multiple tasks and competing priorities within a fast-paced environment
• Experience of writing for different audiences.
• Line management experience
• Excellent data management skills and capability in Microsoft Office, Salesforce, Mailchimp Survey Monkey.

Benefits:

• Generous Company Pension 
• 28 days annual leave plus 8 days Bank Holiday
• Employee assistance programme
• Group Life Assurance
• Cycle to work scheme
• Season ticket loan
• 24 Virtual GP