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Company Description
Hope for Justice exists to bring an end to modern slavery by preventing exploitation, rescuing victims, restoring lives and reforming society. Around the world, we are growing a movement of abolitionists who believe freedom is worth the fight. Our team works from more than 30 locations across five continents. If you’re looking to make a difference, this is the place for the you.
Hope for Justice is committed to the principles of equity, diversity and inclusion. We are a global organisation with staff from a wide variety of backgrounds, and ensure through our recruitment processes that we continue to welcome candidates from all walks of life. If you feel that your skills and experience fit one of our advertised roles, and you share our values and mission to end slavery, then we strongly encourage your application regardless of your background.
Position
Hope for Justice is seeking an experienced and enthusiastic professional to join our UK Advocacy Team as an Independent Modern Slavery Advocate (IMSA), who is able to work directly with survivors, offering legal advocacy and specialist support and advice.
As an Independent Modern Slavery Advocate (IMSA), you will provide advocacy and victim services to survivors of modern slavery in the UK - managing a caseload, conducting assessments and developing pathways for survivors.
Key Result Areas:
- Progressing caseload from initial assessment to closure, addressing identified needs
- Building and maintaining partnerships with other organisations (including state and NGO) to create opportunities for survivors of modern slavery
- Supporting the Reforming Society agenda – providing evidence base for reform; providing advice and training, where necessary, to agencies in the community to improve responses to victims of modern slavery thus creating lasting structural change
This is a UK-based role within our UK Advocacy Team.
For full details of this role please download the attached role profile.
Requirements
- Strategic and operational knowledge of modern slavery and broader Human Rights legislation
- Understanding of the legal rights and obligations of victims of modern slavery – including an understanding of immigration, housing, community care, welfare benefits, public law, civil law (including access to compensation), debts and victim rights in the criminal justice process
- Advocacy, research and drafting skills
- Experience of leading interviews using a trauma informed approach
- Educated to Degree level
- Previous work with vulnerable adults, ideally with a legal or social work background
- Enhanced DBS check
Other information
Benefits of working at Hope for Justice
Hope for Justice are committed to supporting our staff’s wellbeing and offers competitive salaries and a range of additional benefits to our staff.
Hope for Justice is a Living Wage employer, accredited by the Living Wage Foundation.
As part of Hope for Justice, you will benefit from an excellent package including:
· 28 days annual leave plus bank holidays
· 1 day Marriage Leave
· Enhanced employer pension contributions
· Company sick pay
· Enhanced maternity and paternity pay
· Access to our Employee Rewards Platform, providing discounts and offers for well-known retailers
· Free, confidential Employee Assistance Programme for staff and their family
· Professional development opportunities
· Professional memberships paid
· Flexible and hybrid working
Role Details
Job type: Full Time (37.5 hours per week)
Salary: Up to £27,560, dependent on experience
Closing date: 6th June 2024
Applications will be reviewed and interviews held on a rolling basis. The advert may be removed prior to the closing date if the position is filled. If you are interested in this role please ensure to submit your application as soon as possible.
Location: Flexible (UK-based, Hybrid / Remote role - Occasional travel to the Manchester head office will be required)
All offers of employment will be subject to satisfactory references and appropriate screening checks, which include criminal records checks, in line with our Global background checks policy. Hope for Justice participates in the Inter Agency Misconduct Disclosure Scheme. In line with this scheme, as part of the referencing process we will request information from job applicants’ previous employers about any findings of sexual exploitation, sexual abuse and/or sexual harassment during employment, or incidents under investigation when the applicant left employment. By submitting an application, the job applicant confirms their understanding of these recruitment procedures.
We would like to inform you that due to the high number of applicants we receive, we regret that we are not able to respond individually to all applicants. Rest assured that all applications are carefully reviewed, however only shortlisted candidates will be contacted for further steps in the selection process. Thank you for your understanding.
ABOUT BOND
Bond is the UK network for organisations working in international development. We unite and support a diverse network of over 400 civil society organisations to help eradicate global poverty, inequality and injustice. We strengthen and champion the sector to make international development more efficient and effective. We work to influence governments and policy-makers, develop the skills of people in the sector, share expertise, and build organisational capacity and partnerships.
MAIN PURPOSE OF THE JOB
The primary focus of this external-facing role is to ensure that Bond’s member organisations are deeply engaged across a wide-range of Bond services and activities.
Using an account management approach, you will thrive on seeking out, building and nurturing relationships with key job roles at every level within our member organisations, offering them regular support and advice on how to get the most out of their membership of Bond.
As the first point of contact for Bond members, you will deliver outstanding customer service with a warm, helpful, and confident demeanour, lead meetings with members to understand their needs and identify engagement opportunities, and introduce members to Bond colleagues when appropriate. A firm grasp of the Member Value Proposition is essential, as is the ability to confidently and enthusiastically speak to all aspects of it when interacting with members.
Working alongside the membership and marketing manager, you will help to develop and implement strategies to retain existing members, using data (in Salesforce, our CRM) to inform and tailor our approach including identifying members with low activity or gaps in engagement. You will gather feedback and intel from members through surveys and other mechanisms so that we better understand how and why they value Bond and to identify potential new initiatives and services they may find useful. One of your responsibilities is member renewals (which is integrated with Salesforce), in which you will work with the Salesforce Adviser to ensure that the process is optimised and efficient. You will also regularly compose member emails and newsletters and contribute to Bond reporting and Board papers.
While the role sits in the Communications and Member Services team, it is integral across the organisation. You will regularly meet and collaborate with colleagues across our policy and advocacy, sector transformation and senior leadership teams to possess a thorough understanding their work and the value-add it provides to members. Likewise, your deep comprehension of what members need from Bond will input into Bond’s strategy and membership offer.
MAIN RESPONSIBILITIES
Member engagement and account management
- Create and implement effective strategies to engage members and keep them involved and interested in Bond’s activities and initiatives.
- Build and nurture relationships with key member audiences to better understand their needs and requirements of Bond and clearly articulate the member value proposition.
- Regularly meet members (predominantly online, but also in person) to discuss their membership and engagement opportunities.
- Ensure the contact data we hold on key member contacts is accurate.
- Coordinate the member renewals process including the communications schedule, automated reminders, reviewing fees and raising invoices.
- Work alongside the membership and marketing manager, Director of CMT and colleagues to develop and implement the member retention strategy, audience profiling work and Member Value Proposition.
- Provide regular communications and updates to member contacts using the Campaign Monitor email marketing tool.
- Contribute ideas to the improvement and development of the membership structures and systems.
- Be the first point of contact for membership queries.
Data analysis and insights
- Monitor, analyse and report on membership activity held in our CRM (Salesforce).
- Use data to understand trends and inform member engagement and service delivery.
- Work with colleagues to ensure that engagement information is logged in our CRM in an accurate and timely manner.
- Support the creation and analysis of member insight surveys.
- Work with team members to ensure that data is held in accordance with Bond’s data protection policy.
PERSON SPECIFICATION
Essential
- Demonstrable experience in a membership focused role within a membership organisation or network.
- An innate tendency and proven track record in establishing and nurturing relationships with contacts at all levels within an organisation.
- Ability to think creatively in devising strategies to engage with diverse stakeholders.
- Experience of organising and leading meetings with stakeholders.
- Experience of using data to gain customer/stakeholder insight and inform strategic decision-making.
- Excellent written and verbal communication skills, showing a high level of competence when interacting and communicating with different audiences.
- High IT and internet proficiency, including CRM systems and databases, MS Office, Word, Excel PowerPoint etc
- Ability to manage multiple tasks with competing deadlines across the team.
- Solutions-focused and problem solving “can do” attitude.
- An understanding of and commitment to the values and objectives of Bond.
Desirable
- Experience of processing membership renewals.
- Experience of using integrated CRM and e-marketing systems (ie, Campaign Monitor for Salesforce).
- Experience of sales and marketing.
BENEFITS
Bond offers a competitive salary and benefits package including:
- 27 Days Annual Leave + Bank Holidays, with additional staff privilege days, normally between Christmas and New Year
- 7% pension contributions (staff pay 3.5%)
- Flexible working hours (Hybrid working – 1 day, minimum in the office per month)
- Staff Development days
- Perk Box access
- Employee Assistance Programme
- WeCare (Health and wellbeing services, including access to 24/7 online GP services, second medical opinion, mental health support such as counselling, guidance from health professionals, burnout prevention, life event counselling, get fit programmes, nutritionist advice, etc. – for staff and immediate family)
- Interest-free season ticket loan
HOW TO APPLY
To apply submit your CV and cover letter outlining why you are the right candidate for this role by midnight on Friday 24th May 2024.
Please note that this advert may close early if a large number of applicants are received.
BOND AND EQUAL OPPORTUNITIES
Bond values diversity and works to advance equity and inclusion. All staff have a responsibility to ensure that they are being open, accepting and respectful to all that they come into contact with within their work at Bond, regardless their protected characteristics. Acting in accordance with the EDI policy, Bond staff must contribute to our inclusive organisational culture ensuring that they are aware of and respond appropriately to micro-aggressions, racism, sexism, LQBTQ+ misconduct and disability equity. Bond Staff must not be bystanders, and must report when they witness any unacceptable behaviour.
In order to assess and ensure the continued effectiveness of Bond’s Equal Opportunities Policy, all applicants are asked to complete a short questionnaire when applying. You are not obliged to answer the questions but the more information you supply the more effectively we can monitor our equal opportunity practices. Completion of all questions is voluntary and failure to answer any question(s) will not affect your application in any way.
The information you supply will be treated in confidence and will not be seen by any member of the selection panel responsible for the appointment. The questionnaire will be detached from your CV and cover letter, stored anonymously and used purely to provide statistics for monitoring purposes.
PRIVACY NOTICE FOR APPLICANTS
Our Privacy notice for applicants can be found by clicking "Apply via Website".
The client requests no contact from agencies or media sales.
ABOUT BOND
Bond is the UK network for organisations working in international development. We unite and support a diverse network of over 400 civil society organisations to help eradicate global poverty, inequality and injustice. We strengthen and champion the sector to make international development more efficient and effective. We work to influence governments and policy-makers, develop the skills of people in the sector, share expertise, and build organisational capacity and partnerships.
MAIN PURPOSE OF THE JOB
The role leads on the delivery of Bond’s corporate and CEO level events. This role is managed by the Head of Communications but also works with the corporate and marketing team, the Director of Membership and Communications and CEO.
The primary focus of this role is to manage and deliver high-quality events for Bond’s corporate partners to help them reach their target audiences, and to deliver high level events for CEOs and senior leaders across our network to help provide senior leaders with the support and skills needed to provide effective and supportive leadership.
MAIN RESPONSIBILITIES
1) Corporate events:
• Manage and deliver a range of events to fulfil contractual commitments with corporate partners.
• Ensure the successful execution of events, including hybrid and face-to-face components, across various locations including potential European venues.
• Collaborate with internal teams and external partners to deliver high-quality events that meet partner expectations and contribute to revenue generation.
2) CEO engagement events:
• Develop and implement a comprehensive program of events targeting CEOs and senior leaders within our network.
• Coordinate logistics, including speaker liaison, venue sourcing, and event planning for CEO events throughout the year.
• Work closely with senior management to align events with organisational goals and strategies outlined in Bond’s membership strategy.
3) Special projects:
• Coordinate special one-off projects and events as required by members or donors, ensuring alignment with organisational objectives.
4) General
• Ensure the successful delivery of Bond corporate and CEO events both online and in person, where appropriate.
• Ensure events logistics, including working with any contractors and with any external booking systems are successfully delivered.
• Develop and maintain the Bond corporate and CEO events schedule and ensure that project timelines are adhered to.
• Liaise with speakers and ensure that speakers are successfully briefed
• Support all digital content of uploading and editing sessions and speakers on the Bond website.
• Liaise and work with external event platforms for any major events.
• Scope and research venues and platforms and tools for in-person, online and hybrid events.
• Assist in-person and hybrid event providing support as and when required.
• Working with the Marketing and Membership Manager and Business Development Adviser, ensure that all events communications are delivered in a timely manner and that delegate queries are answered.
• Ensure the successful delivery, when required, of any post-event communications, including blogs and video, and ensure that each event is evaluated.
• Working with the corporate partnerships team, advise and support on the successful delivery of webinars.
• Identify and mitigate risks associated with event delivery, including changes in corporate needs or unexpected challenges.
• Ensure compliance with budgetary constraints and explore opportunities to optimise event-related expenditures.
• Maintain a portfolio of venues (both free and paid-for) that Bond can use when an in-person event is required.
• Ensure that all events meet insurance, legal, and health and safety obligations.
PERSON SPECIFICATION
The ideal candidate would:
• Have at least 2 years experience of events organisation and management in a similar or comparable setting
• Possess strong communication and interpersonal skills to build relationships with sponsors, event partners and participants.
• Be able to engage effectively with senior stakeholders and manage relationships with Bond’s network of members.
• Have a good understanding of how events can generate income
• Be entrepreneurial and flexible, with the ability to identify potential opportunities and partners.
• Be highly organised – able to plan, prioritise and deliver to tight timescales and to manage both strategic and reactive projects effectively.
• Have a high degree of IT competence.
• Have an understanding of and commitment to the values and objectives of Bond
BENEFITS
Bond offers a competitive salary and benefits package including:
- 27 Days Annual Leave + Bank Holidays, with additional staff privilege days, normally between Christmas and New Year
- 7% pension contributions (staff pay 3.5%)
- Flexible working hours (Hybrid working – 1 day, minimum in the office per month)
- Staff Development days
- Perk Box access
- Employee Assistance Programme
- WeCare (Health and wellbeing services, including access to 24/7 online GP services, second medical opinion, mental health support such as counselling, guidance from health professionals, burnout prevention, life event counselling, get fit programmes, nutritionist advice, etc. – for staff and immediate family)
- Interest free season ticket loan
HOW TO APPLY
To apply submit your CV and cover letter outlining why you are the right candidate for this role by midnight on Wednesday 15th May 2024.
Please note that this advert may close early if a large number of applicants are received.
BOND AND EQUAL OPPORTUNITIES
Bond values diversity and works to advance equity and inclusion. All staff have a responsibility to ensure that they are being open, accepting and respectful to all that they come into contact with within their work at Bond, regardless their protected characteristics. Acting in accordance with the EDI policy, Bond staff must contribute to our inclusive organisational culture ensuring that they are aware of and respond appropriately to micro-aggressions, racism, sexism, LQBTQ+ misconduct and disability equity. Bond Staff must not be bystanders, and must report when they witness any unacceptable behaviour.
In order to assess and ensure the continued effectiveness of Bond’s Equal Opportunities Policy, all applicants are asked to complete a short questionnaire when applying. You are not obliged to answer the questions but the more information you supply the more effectively we can monitor our equal opportunity practices. Completion of all questions is voluntary and failure to answer any question(s) will not affect your application in any way.
The information you supply will be treated in confidence and will not be seen by any member of the selection panel responsible for the appointment. The questionnaire will be detached from your CV and cover letter, stored anonymously and used purely to provide statistics for monitoring purposes.
The client requests no contact from agencies or media sales.