Governance and policy officer jobs

CDI is implementing a new cloud-based case management system, and the Data and Insight Manager will lead its rollout across the organisation. This is a unique opportunity for someone who enjoys combining data, people and storytelling. You will own the CRM, build reporting and dashboards, develop meaningful organisational insight, and build the relationships that help colleagues use data with confidence. Through your work, you’ll help CDI tell the story of its impact on children, young people and families while supporting better decisions across the organisation. The post holder will also act as Deputy Data Protection Officer.

Parish Adviser

Join the team supporting thriving parishes across Sussex

The Diocese is seeking an enthusiastic Parish Adviser to support the mission and ministry of parishes, benefices and deaneries. This is an exciting opportunity for someone with strong financial, governance and relationship-building skills to work alongside clergy, lay leaders and diocesan colleagues to help churches flourish.

This role offers flexi-time and hybrid working.  

Position: Parish Adviser

Location: Hove/Hybrid

Salary: £38,600 per annum

Hours: 37.5 per week

Contract: 2.5 year fixed term contract

Closing Date: 12th August 2026

Interview Date: 3rd September 2026

About the Role

As Parish Adviser, you will provide advice, training and practical support to Parochial Church Councils (PCCs) on charity governance, finance, stewardship and best practice. You will play a key role in helping parishes navigate regulatory requirements, strengthen financial sustainability and make effective use of digital tools and systems.

This is a rewarding opportunity to contribute to the life and mission of local churches and contribute to building strong relationships with parishes across the Diocese.  Please note that this is role is offered on a two and half year fixed term basis.

You will:

• Provide guidance and support to PCCs on charity governance, finance, accounting and stewardship.
• Advise parishes on accounting best practice, record-keeping, Gift Aid and financial compliance.
• Deliver training seminars, workshops and resources for PCC officers and parish volunteers.
• Support engagement with the Church of England's Cornerstone platform through training and subscription management.
• Work with Archdeacons and diocesan colleagues to encourage participation and generosity within the Parish Share system.
• Review parish finance and mission returns and help ensure compliance with charity reporting standards.
• Provide consultancy support to parish officers, particularly during clergy vacancies.

About You

We are looking for someone with great communication skills who has a passion for mission and supporting PCCs and parishes.  You will be able to who combine technical knowledge with a supportive and collaborative approach.

You will have:

• Experience of preparing accounts for small charities and/or churches.
• Practical knowledge of charity governance, including the Charities Act 2011 and Charity SORP.
• An understanding of parish finance within the Church of England.
• Experience of delivering training, presentations or workshops.
• Experience of working with committees, volunteers or multiple stakeholder groups.
• Excellent communication skills, with the ability to explain financial and governance matters clearly to non-specialists.
• Strong organisational and administrative skills, with the ability to manage competing priorities.
• Confidence using Microsoft 365 applications and digital systems.

You can view full details of the in the job description and person specification when you apply.

About the Organisation

The vision of the Diocese is to help people to know, love and follow Jesus. Based in Hove and serving the people of Sussex across more than 360 parishes and 154 church schools and the wider community, this is a great role for someone who supports the ethos, aims and objectives of the Diocese and the Church of England.

As an employer, and as a team, the mutual values at work are to be Respectful, Professional, Flexible and Supportive.

What is on offer:

• 28 days of annual leave, plus bank holidays and two privilege days per year.
• Membership of the Church Worker’s Pension Scheme with a 15.1% employer contribution and an employee contribution between 0-6%.
• Employee Assistance Programme with access to GP appointments, counselling and financial and legal support.
• Free parking, and the ride to work scheme and development opportunities.

Our client is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults.  All post holders are expected to share this commitment and to comply with the relevant safeguarding policy. This role is subject to an Enhanced DBS check, and the post will involve travelling around the Diocese, some evening work and occasional work at weekends.

You may have experience in roles such as Finance and Governance, Finance, Governance, Finance and Governance Officer, Finance, Governance Officer, Parish Advisor, Parish Finance Officer, Parish Governance Officer, Parish Finance and Governance Officer.

Please note this role is advertised by the recruitment agency acting for the client, Not For Profit People. #INDNFP

Our Finance team is growing and we are looking to hire a Finance Officer in our London office.

This is an opportunity for an ambitious finance professional who is actively studying towards or completed an ACA, ACCA, or CIMA qualification, with study support provided alongside hands-on experience. The role sits within our Financial Planning & Analysis (FP&A) team, where you will support the production of monthly management accounts, partner with budget holders, and provide valuable financial insight across our Business Services and External Affairs departments.

Important dates to note: Applications close on 6 August 2026. If your profile passes initial screening, you will be requested to submit additional information in the form of three additional questions. The deadline to have your responses to these questions submitted is 10 August 2026 for your application to be fully considered. Please also remember to check our recruitment process section at the bottom of the advert to get acquainted with our recruitment process for this role.

Key Responsibilities

• Running monthly management accounts in our financial planning software– Workday Adaptive, on a timely basis under guidance of Finance Business Partner Manager
• Ensure accurate coding of transactions, respond to queries and provide guidance to budget holders in line with our financial policies and procedures. 
• Support, as appropriate, with annual budget setting, entity budgets and monthly forecasting. 

See the job description for a full list of duties for this role.

Skills, Knowledge & Expertise

• Experience of working with Access Dimensions or other similar accounting packages
• Actively studying for ACA/ACCA/CIMA qualification. Study support provided
• Experience of managing deadlines through a financial month end process
• Knowledge of Microsoft packages including MS Excel

See the job description for a full list of requirements for this role.

Job Benefits

Flexible working:  We are proud to be a Flexa accredited Employer. Visit our Flexa Employer page for more information on our approach to flexible working. Our flexible working policy allows our people the choice to decide to work from home/another location in the country where their contract of employment is issued for 80% of their month, with the other 20% of their month being office-based. See our benefits page for more: Benefits | ClientEarth Careers as well as our flexible working FAQ.
 

ClientEarth values diversity and inclusion and the benefits this brings. We aim to appoint the most suitable candidate at all times and welcome applications from people from all different backgrounds. See our Equity, Diversity and Inclusion (EDI) at ClientEarth | ClientEarth journey page for more.

Please note that ClientEarth is only able to employ those who have the pre-existing legal right to work in the UK.
 

ClientEarth is not a law firm and does not provide legal advice or legal services to third parties.

5Rights is seeking to recruit a Junior UK Affairs Officer on a six month fixed term contract, to support the Foundation's advocacy and policy work across the United Kingdom. This is an excellent opportunity for a motivated individual interested in children's rights, politics and the tech industry. The successful candidate will have the opportunity to contribute to one of the most important policy challenges of our time - how we ensure the digital world is built with children in mind. They will gain practical experience across policy development, stakeholder engagement, legislative processes and campaigning, playing an active role in projects that are influencing how governments, regulators and industry protect and uphold children's rights online.

About 5Rights

5Rights Foundation exists to ensure a digital world that will serve children and young people today and for future generations.We are a small team of senior professionals and experts delivering change in how the digital world works. We have shifted the narrative and the agenda through provocative comms campaigns (e.g. Twisted Toys), pioneering research (e.g. Pathways) and award-winning tools (e.g. Child Online Safety Toolkit). We continue to drive real-life change thanks to an outstanding track-record of delivering legislation (e.g. Californian Age Appropriate Design Code), policy and regulatory frameworks (e.g. UNCRC General comment No.25), and industry standards (e.g. IEEE 2089).

Key Responsibilities

• Monitor and analyse developments in UK digital policy, online safety, privacy, AI governance, and children's rights.
• Conduct research on parliamentary activity, government consultations, regulatory initiatives, and emerging technology issues.
• Prepare policy briefings, stakeholder summaries, background notes, and advocacy materials.
• Support the drafting of consultation responses, position papers, speeches, and external communications.
• Assist with stakeholder mapping and engagement activities involving policymakers, regulators, civil society organisations, academics, and industry representatives.
• Help coordinate meetings, events, roundtables, and workshops.
• Track media coverage and public discourse related to children's digital rights and online safety.
• Maintain advocacy databases, contact lists, and project documentation.
• Contribute to campaign planning and outreach activities where appropriate.
• Provide administrative and project support to the advocacy and policy team.

Person specification

This is an ideal opportunity for someone at the start of their career who is looking for meaningful work with real-world impact. We are looking for someone with the following attributes:

Essential skills and attributes

• A proactive, enthusiastic problem-solver with a positive, can-do attitude.
• Excellent organisational skills, with the ability to prioritise competing tasks, meet deadlines and consistently follow through.
• Strong written and verbal communication skills, with the ability to produce clear, accurate and engaging communications for different audiences.
• Sound judgement, professionalism and discretion when handling sensitive information.
• Strong attention to detail and a commitment to producing high-quality work.
• Curious, adaptable and eager to learn, with the resilience to thrive in a changeable environment where priorities can change.
• A collaborative team player who can build positive working relationships with colleagues and external stakeholders.
• Confident using Microsoft 365 (including Outlook, Word, Excel and PowerPoint) and comfortable learning new digital tools.
• A genuine commitment to the mission and values of 5Rights Foundation and an interest in improving children's experiences in the digital world.

Desirable skills and attributes

• A degree in a relevant discipline, such as public policy, politics, law, social sciences, international relations or communications.
• An interest in technology policy, children's rights, digital regulation or public affairs
• Strong research and analytical skills, including the ability to synthesise complex information into clear, concise briefings.
• An interest in current affairs and confidence monitoring and summarising policy developments.
• Experience (through study, work experience or volunteering) of research, communications, campaigning or stakeholder engagement.
• An enthusiasm for learning and developing within a small, ambitious and collaborative team.
  
  Practical details:
  Location: Remote position in the UK. Ability to travel to London for regular meetings is an advantage. Occasional international travel required.
  Salary: Starting salary of £27,040 per annum pro-rata, with some flexibility for candidates with exceptional skills and experience.
  Contract: 6 months fixed term
  Working hours: Full time (38h week), with occasional accommodation necessary for weekend-engagements and work across time-zones.
  Statutory pension contribution.
  Annual leave: 25 days per annum pro-rata
  Work equipment including a laptop will be provided.
  Starting data: ASAP, depending on notice period.
  Reporting line: Head of UK Affairs, based in UK

CLOSING DATE 23 AUGUST 2026  - INTERVIEW DATE 02 SEPTEMBER 2026
(Salary Band D2 - In line with SUBU’s pay framework, new employees are appointed at the lower end of the salary band).

Purpose of Role

This position entails offering advice and support on an individual basis through email, phone, or in-person meetings. You will maintain thorough records of all student interactions by effectively utilizing the case management system. Additionally, you will collaborate with other departments within SUBU to design, implement, and execute campaigns and events aimed at raising awareness of the
current issues impacting BU students.

To provide accurate and comprehensive advice, guidance, and representation to Bournemouth University Students on a range of issues including academic, housing and financial matters in accordance with BU and SUBU policies and relevant legislation. And supporting students through personal circumstances such as suicide, sexual misconduct, abuse, harassment, violence, racism and discrimination. To maintain an excellent level of understanding of BU’s policies and procedures to ensure high quality advice and support is given to students. This role also supports students to prepare for and attend formal meetings relating to the continuance of students’ academic studies, for example Academic Offence Panels and Fitness to Practice Panels. We aim to empower students by advising them and giving them the information to make informed decisions. The post holder will maintain an excellent level of understanding of BU’s policies and procedures to ensure high quality advice and support is given to students.

Key Tasks

• Advice and Guidance Duties: directly helping clients as a key objective, providing accurate advice, support and signposting or referrals as appropriate. Supporting students to prepare for and attend various BU panels. Maintain knowledge and understanding of policies, issues and legislation relating to advice for clients. Staff must have access to relevant legal material and keep up to date with the law in adherence with the Advice Quality Standard.
• Support/Mentoring Duties: Work as part of a team, support other team members when they require case support to ensure the best outcomes for the students. Supporting students to prepare for and attend various meetings & panels.
• Advocacy: attending Academic Offence Panels, Fitness to Practice Panels, University Panels, Support to Study meetings with the student, monitoring and challenging the panel where the meeting or process has not followed procedure as defined by policy, and to advocate for the student in the meeting where required. Also attending additional meetings with students where additional support and guidance is required. 
• Welfare support: assisting students when in crisis, using professional judgement and policies/ procedures to inform the approach taken with each individual, which may involve creating a crisis plan. Administration Duties: Maintain clear, timely and accurate case records. 
• Communication Duties: between clients, team, SUBU staff and Officers, University staff, other external contacts and use of social media.
• Organisational Duties: organising client meetings, prompting staff and students for input into various matters, supporting the day-to-day operational function of the department. Manage and prioritise own case load, effectively managing time and systems to record cases, monitor deadlines, carry out research and respond to clients with the information they require within an appropriate timeframe. 
• Data Duties: maintain and manage various client record and information systems.
• Compliance Duties: Supporting the delivery of operational plans, policy, and departmental objectives, ensuring that services operate within their legislative responsibilities Maintain confidentiality in line with the SUBU Advice policy, and principals of the Advice Quality Standard framework. 
• Reviewing & Evaluation Duties: participate in SUBU strategic planning and development sessions, ensuring all areas of engagement to reflect SUBU.
• Networking Duties: Develop and maintain effective working relationships Maintain strong relationships and partnerships with the University, Wellbeing organisations, Local organisation, and other relevant organisations such as Advice UK, Citizens Advice Bureau, Shelter.
• Key Union Events Duties: Supporting SUBU when asked to assist with the organisation and administration of the larger Union events such as Freshers, Summer Ball, Open Days May require weekend working during peak union events.
• Professional Development - Attend regular training to develop knowledge, skills
  and expertise.

General for all staff

• Key Union events duties: proactively to assist with the organisation and administration of Union events such as Fresher’s Fair and the Summer Ball.
• Staff must always adopt and endorse the company’s strategy and values as well as all supporting policies, across all aspects of the role.
• Participate in training, meetings or conferences considered relevant to their job with agreed Personal Development plan.
• Carry out your duties with full regard to the rules, policies and procedures and conditions of service contained in the staff handbook.
• Abide by the Organisation’s policies and procedures.
• Adhere to all health and safety legislation.
• SUBU is committed to promoting, educating, and taking direct action on environmental sustainability. All SUBU employees are expected to integrate environmental sustainability values and action into their role where feasible.
• To undertake any other task that is deemed reasonable within your skill set.

Person Specification

• Excellent communication and listening skills. 
• Ability to contribute to a positive team working culture and motivate others especially in times of high demand and critical delivery.
• Experience of providing advice and representation in one or more of the areas covered by the Students' Union's Advice Service, including using a Customer Relationship Management (CRM) system.
• Flexible; responsive to changing demands.
• Excellent attention to detail & ability to provide accurate information.
• Professionalism and discretion.
• Balanced judgement when considering courses of action.
• Understanding of diplomacy and neutrality.
• Positive attitude towards problem-solving.
• Awareness of the issues involved in working in a confidential environment and of the need to maintain professional boundaries and use appropriate referrals in advice work.
• Resilient temperament with the ability to hold sensitive and difficult conversations with people in a distressed or acutely affected state.
• Patience and empathy. 
• Commitment to excellent customer service.
• Knowledge of the application of the Advice Quality Standards.

Suzy Lamplugh Trust

Hybrid (40% office-based)
Full-time (35 hours)

Permanent
£47,124
Start: ASAP

Lead and shape services supporting victims of stalking and abuse

The Suzy Lamplugh Trust is seeking a Head of Operations to provide strategic leadership across our services, ensuring they are safe, effective, compliant, and sustainable.

This is a senior leadership role, responsible for overseeing service performance, infrastructure, and delivery at an organisational level. You will play a key role in shaping strategy, driving continuous improvement, and ensuring our services meet the needs of victims and funders alike.

About the role

You will:

• Provide strategic and operational leadership across all services, ensuring high-quality and compliant delivery
• Lead on organisational performance, including KPIs, quality standards, and reporting frameworks
• Oversee contract and grant delivery, ensuring all obligations and compliance requirements are met
• Hold senior relationships with commissioners, funders, and external stakeholders
• Lead service development, mobilisation of new contracts, and organisational change
• Ensure effective systems, infrastructure, and processes are in place to support delivery
• Provide leadership across safeguarding, risk, and organisational compliance
• Work as part of the Senior Management Team to shape and deliver organisational strategy

This role focuses on service infrastructure, performance, and strategic oversight, rather than direct frontline management

About you

You will be an experienced senior leader with a strong track record in operational and strategic service delivery within a safeguarding or related environment.

You will have:

• Significant experience leading multiple frontline services within a safeguarding or VAWG-related sector
• Experience operating at senior leadership level, contributing to organisational strategy
• Strong experience of performance management, KPIs, and quality assurance frameworks
• Experience managing statutory contracts or grant-funded services
• Proven ability to lead organisational change, service mobilisation, or transformation
• Strong understanding of safeguarding, compliance, and information governance
• Experience working with commissioners and senior external stakeholders

Desirable:

• Experience within stalking, domestic abuse, or VAWG services
• Experience in a charity or commissioned service environment
• Experience in organisational restructuring, service redesign, or systems implementation

Why join us

• Lead and shape services that support victims of stalking and abuse
• Join a collaborative and mission-driven senior leadership team
• Play a critical role in organisational strategy, growth and impact

How to apply

Please submit your CV and a supporting statement demonstrating how you meet the essential criteria detailed within the person specification.

Applications will not be considered without a supporting statement

Additional information

• This is a senior leadership role reporting to the CEO
• Initially office-based (London) for 3 months to support a meaningful induction, moving to a blended working model (40% office / 60% home)

Job Title: Programmes & Funding Officer

Location(s): Home-based with attendance in the AUK’s London office or at meetings as required

London office: AdviceUK, 83 Victoria Street, London SW1

Status: Permanent

Reporting to: Programmes & Funding Manager

Responsible for: N/A

Pay scale: £30,000 to £32,000 dependant on experience, full time equivalent. £24,000 to £25,600 actual salary, depending on experience.

Working hours: 28 hours per week (35 hours full time equivalent) within normal operating hours. (Normal operating hours are 8.00am - 6.30pm, Monday – Friday.) Lunch & other breaks are unpaid.

Special conditions: Some evening work may be required for which time off in lieu (TOIL) will be granted. Some travel will be required.

We are committed to diversity and inclusion and welcome applications from all backgrounds, particularly encouraging those from underrepresented groups. If you require any accessibility support or reasonable adjustments during the recruitment process, please let us know. 

CHARITY OVERVIEW

Since 1979, AdviceUK has been supporting advice organisations by helping them to be efficient, competent and effective, and by campaigning for a policy environment that supports advice agencies and people needing advice.

We are both a membership body and charity. We support our 700+ members to provide advice to around 2 million people every year.

We are working towards a world in which every individual, regardless of means, is able to access the advice they need to exercise their rights and deal with any legal and social welfare challenges they may face.

JOB PURPOSE 

To assist the Programmes & Funding Manager in coordinating the day-to-day delivery of AdviceUK's funded programmes. The role will keep projects running smoothly, maintain accurate monitoring data, and be a reliable first point of contact for members and delivery partners. The Programmes & Funding Officer will also assist in maintaining stakeholder relationships and ensuring that AdviceUK members have the practical support needed to access and sustain advice services.

KEY TASKS AND RESPONSIBILITIES 

1.Programme & Project Support

·Assist the Programmes & Funding Manager in the delivery of AdviceUK's funded programmes and contribute to their design and development where required.

·Coordinate the day-to-day delivery of funded projects, keeping track of timelines, milestones and actions in line with agreed project plans.

·Support the coordination of AdviceUK staff and external associates/trainers involved in programme delivery.

·Maintain project governance processes and practical workflows to ensure funder requirements are met.

2.Development & Funding Support

·Conduct research on potential funders and commissioners at local and national levels to identify new opportunities.

·Provide administrative support during the drafting of funding bids, tenders, and proposals.

3.Relationship Management

·Liaise with members, stakeholders and partners to maintain positive working relationships.

·Support the Manager in organising meetings and events with key stakeholders in the advice sector.

·Ensure AdviceUK’s vision and values are reflected in all external communications and interactions.

4.Monitoring, Data & Evidence

·Maintain and update CRMs and other reporting tools to ensure accurate programme progress tracking.

·Collate monitoring data and project evaluations to help demonstrate performance against KPIs.

·Assist in the preparation of financial and non-financial reports for funders and stakeholders.

·Help identify and share impact studies and good practice case studies from projects with the wider membership and sector.

5.General Responsibilities

·Ensure you effectively communicate AdviceUK’s vision, mission and objectives to staff, members and external stakeholders.

·Ensure you demonstrate AdviceUK’s values and behaviours in all aspects of your work

·Build and maintain positive relationships with key stakeholders including staff trustees; members, partners and suppliers

·With support from your manager, deliver your agreed personal objectives and undertake any agreed development or training

·Maintain a strong understanding of our members and the advice sector more generally, by reading internal reports; accessing relevant data reports; following our social media channels and, where possible, attending member and other relevant events. With the agreement of you line manager, ensure you make time to speak to members and visit their           services.

·Adhere at all times to AdviceUK’s policies and procedures

·Carry out any reasonable duties compatible with the post assigned by your line manager

Job Description

As the compliance lead and subject matter expert within Fair for You, the Head of Compliance is responsible for designing, establishing and controlling the compliance universe within Fair for You.  In doing so, the Head of Compliance is expected to write and implement policies and procedures to ensure that Fair for You is compliant with all applicable laws and regulations and to be able to detect and prevent / correct non-compliance.  The successful candidate will inherit an established and well-functioning compliance process, with the focus of the role being on maintaining high standards, providing strategic oversight, supporting the wider business and ensuring our compliance function continues to evolve in line with regulatory expectations.  

Roles, Duties and Responsibilities

Please note that this is an autonomous and strategic role, working 3 days per week (0.6 FTE).  The Head of Compliance will be expected to assume the SMF16 and the SMF17 role within Fair for You and report directly to the Deputy CEO.  This role assumes direct line manager responsibility for the Risk & Compliance Manager and the Customer Satisfaction Manager, who will assist in the completion of operational duties within this role and provide cover for time-critical matters on the Head of Compliance’s non-working days, escalating as required; people management skills are therefore required.

Strategic Compliance Oversight

With Consumer Duty at the heart of what we do, the Head of Compliance is responsible for creating and overseeing Fair for You’s strategic compliance with regulators and the regulatory system, specifically:

· Ensuring Fair for You’s policies are effective and sufficient to ensure compliance with Fair for You’s regulatory obligations;

· Implementation, maintenance and monitoring of those key policies, this includes the complaints register, conflict of interest register etc;

· Ensuring Fair for You’s controls are effective at countering counter the economic and financial crime risk that Fair for You might be subject to; and

· Preparing and presenting clear and concise compliance reports to the Board and key stakeholders (investors, regulators) including on the impact of the Consumer Duty. 

Operational Duties

The Head of Compliance is responsible for the successful implementation of operational activities to ensure regulatory compliance, specifically:

· ensuring that all compliance procedures, systems and controls and customer documentation are fit for purpose, up-to-date, compliant and effective across the business;

· ownership of Fair for You’s responsibilities under the Consumer Duty and SM&CR;

· maintaining the compliance manual, and all compliance procedure documentation;

· ensuring appropriate consumer outcomes to complaints and other issues arising from supervisory activities; clear analysis of complaints reporting and provision of insight to DCEO, CEO and Board;

· ensuring all notification and reporting requirements are met through completion of accurate reporting to regulators; and

· maintaining effective working relationships with colleagues throughout the business.

Advisory

The Head of Compliance is responsible for regulatory horizon-scanning in order to ensure the business maintains a pro-active approach on all appropriate compliance issues, specifically:

· developing and maintaining effective interaction with regulators to proactively keep Fair for You ahead of, and well prepared for, regulatory change;

· maintaining an up-to-date and in-depth understanding of relevant regulatory requirements, as well as consideration of prospective regulatory changes;

· providing strategic advice and guidance to CEO, DCEO, the Chair, the Board and the risk committees for both Fair for You CIC and its charity owner, the Fair Credit Charity, enabling them to assess the effectiveness of compliance policies and procedures;

· overseeing employee training on compliance matters, including internal policies and procedures, the application of standards and guidelines, and relevant laws and regulatory requirements; and

· promoting and enhancing a strong compliance culture – to include presentations at staff meetings, delivering and writing training materials and sharing subject matter expertise.

Business Risk Assessment

The Head of Compliance is also responsible for the strategic oversight of the business risk assessment process ensuring that business risks are appropriately identified and assessed, specifically:

· contributing (with other members of the Fair for You team) to identify effective and appropriate business risk mitigation activities;

· maintenance of the Risk Registers for Fair for You and the Fair Credit Charity; and

· administration (scheduling meetings, setting agenda and minute-taking in consultation with the Chairs) for Fair for You’s Risk & Compliance Committee and the Fair Credit Charity’s Oversight and Risk Committee; with support available from the Office Manager.

Details

Working pattern: 3 days per week (0.6 FTE) – specific days by agreement

Salary: £50k (a premium to reflect the SMF16/SMF17 licensing burden not reducing with hours; equivalent to circa £83k FTE)

Hybrid role (currently operating on circa 5 days a month in the office, pro-rated from 8 days a month for FTE)

Line Manager responsibility for Risk & Compliance Manager and Customer Satisfaction Manager.

Finance and Operations Officer – Forward Thinking

Forward Thinking is a small, dynamic charity where every member of staff makes a significant contribution. We are looking for someone who enjoys taking ownership of a varied role, works proactively in a small team and takes pride in supporting the smooth running of the organisation which works  in frontline mediation in conflict zones. 

Duties and Responsibilities

The Finance and Operations Officer plays a central role in ensuring the smooth day-to-day operation of Forward Thinking. This is a varied role comprising approximately two days per week of office administration and operations and one day per week of bookkeeping and finance administration.

The successful candidate will take a hands-on approach to coordinating staff diaries, organising meetings, supporting governance and compliance, maintaining office systems and policies, and managing the charity’s day-to-day financial administration.

You will report directly to the Director of Forward Thinking and will be in regular contact with him to keep him informed of key developments.

To succeed in this role, you will be highly organised, capable of managing multiple priorities, able to work to deadlines and comfortable working independently within a small, collaborative team.

Start date: Immediate

Essential Requirements

The role requires an individual with experience in office administration and bookkeeping, ideally within the charity or voluntary sector.

You will demonstrate the ability to organise meetings at short notice, coordinate diaries, prepare accurate minutes and maintain effective office systems. You will also be responsible for monitoring funding and reporting deadlines, ensuring compliance with the charity’s governing documents, and maintaining key organisational policies including safeguarding, health and safety, insurance and GDPR.

Experience using accounting software (preferably Sage Business Cloud) and strong Excel skills are essential.

3-5 years experience

The successful applicant will demonstrate:

• Excellent organisational skills and a high level of attention to detail.
• The ability to manage multiple priorities and meet competing deadlines.
• Experience of office administration and bookkeeping.
• Strong communication skills, both written and verbal.
• Confidence working in a fast-paced environment.
• A personable and professional approach, with the ability to work effectively within a small team working on the frontlines of conflicts. 
• Good written English and the ability to produce accurate meeting minutes and reports.
• Good IT skills, including Microsoft Office (particularly Excel) and confidence using online systems and updating websites.

Further Information

This is a permanent role working three days per week, comprising approximately:

• Two days per week: Office Administration
• One day per week: Bookkeeping and Finance Administration

The successful candidate will be based in-person at Forward Thinking’s offices in Millbank Tower, London. No hybrid working.

Salary: £24,000–£28,000 per annum for three days per week depending on experience (equivalent to approximately £40,000–£46,500 full-time equivalent).

FOR FULL JOB SPEC AND DESCRIPTION PLEASE SEE ATTATCHMENT 

Key words: Finance, Administration, Book keeping, Operations

Everyone's Invited is a charity dedicated to exposing and eradicating rape culture through conversation,

education and systemic change. We work with young people, schools, policymakers and the wider public to

challenge the conditions that enable sexual violence and misogyny to persist.

Our vision is a society where everyone - regardless of background, identity, or circumstance - is free from sexual

violence, harm and oppression. A world where respect, consent and equity are embedded from the earliest stages

of life.

Role Summary

As Operations Manager, you will play a key role in the smooth running of our daily operations and

administration, and in the long-term sustainability of the organisation. You'll work closely with the CEO, COO

and senior team to coordinate systems, support financial reconciliation, lead HR across the employee lifecycle,

manage a team of 40+ volunteers, and oversee logistics across projects and teams as well as leading on the

management of our online safe space.

This is a varied and fast-paced role, ideal for someone with prior charity sector experience who is highly

organised, proactive, and eager to work within a values-driven organisation building a safer and more just world.

As we are a fast-growing organisation, your responsibilities may evolve to meet the needs of the organisation.

This role may occasionally require light physical labour (such as moving furniture).

Key Responsibilities

This role will include, but is not limited to, the following responsibilities

1. Finance & Reconciliation

• Support the Finance Officer with basic finance and reconciliation of transactions using Xero.
• Track and process invoices, expenses and contracts with support from the finance team.
• Liaise with external stakeholders including accountants, financial institutions, insurers and other service
• providers.
• 2. HR & People
• Lead HR across the employee lifecycle: recruitment administration, onboarding, contracts, probations,
• appraisals and offboarding.
• Maintain contracts and employment documentation, ensuring records remain current and compliant.
• Support HR and recruitment administration for new staff, freelancers and volunteers.
• Coordinate wellbeing and DEI initiatives, including wellbeing surveys, DEI surveys and staff wellbeing
• check-ins.
• Contribute to a safe, positive and inclusive working culture across the organisation.
• 3. Governance, GDPR & Policy
• Support GDPR compliance and maintain accurate staff, volunteer and organisational records.
• Support the development and implementation of policies, ensuring organisational compliance with relevant
• regulations and standards.
• Ensure organisational policies, procedures and governance documentation remain up to date.
• Support safeguarding administration and contribute to maintaining a safe and supportive environment for
• staff, volunteers and service users.
• 4. Operations & Administration
• Provide administrative and logistical support to the senior leadership team, including booking travel,
• coordinating accommodation, and planning meetings and events.
• Schedule and support internal meetings, take notes and ensure follow-up actions are tracked.
• Maintain and improve internal systems, including scheduling, databases, digital and physical filing, contract
• management and team workflows.
• Manage office supplies, equipment, subscriptions, software licences, office organisation, incoming post,
• recycling and facilities management.
• Monitor the general enquiries inbox and respond to or redirect enquiries as appropriate.
• 5. Programme & Volunteer Support
• Manage testimony processor volunteers and support the recruitment, onboarding, training and coordination
• of all EI volunteers.
• Lead the planning and delivery of the organisation's mentorship programme.
• Support the growth and delivery of the Safe Space campaign.
• Plan and execute the organisation's Annual General Meeting.
• Provide other administrative, logistical and monitoring support across organisational programmes and
• projects.

Purpose of the Role

The Director of External Affairs and Growth is an SLT role responsible for leveraging the voice and power of the eoa's network to influence and accelerate the growth of the employee owned sector.

The role leads the eoa’s external affairs, policy and insights, marcomms and events, shaping the external environment for employee ownership and securing the funding and commercial income needed to support sustainable sector growth.

Key Responsibilities

• Lead external affairs strategy, building the relationships and influence needed to shape policy, remove barriers and expand EO.
• Build strategic relationships and secure grant funding and commercial partnerships, generating income to support advocacy, events and sector growth initiatives, including the UK EO Growth Strategy.
• Oversee our policy and insights work, engaging key stakeholders to co-produce content that influences EO practice and policy and strengthens the eoa’s voice in public affairs.
• Oversee the delivery of a mar-comms strategy that delivers commercial objectives and positions the eoa as the leading authority on EO.
• Oversee our events programmes, ensuring they drive knowledge-sharing, sector development
• and commercial sustainability.
• Represent the eoa at industry forums, policy roundtables and public affairs events,
• championing the employee ownership model.
• Collaborate with the Director of Membership and Operations to align advocacy and external
• engagement with member needs and priorities.
• Lead and develop high-performing teams, fostering innovation and delivering measurable impact across income generation, advocacy, policy, events and mar-comms activities

Knowledge, Experience, and Attributes

• Proven expertise in external affairs, advocacy, or policy leadership, ideally within a business, trade body, or membership association.
• Strong stakeholder engagement skills, with experience influencing government, media, and corporate partners.
• Demonstrated ability to drive sectoral or policy change, leading successful advocacy initiatives.
• Strong commercial acumen, with experience in sponsorship acquisition, revenue generation, grant funding and developing financially sustainable initiatives.
• Exceptional strategic communication and storytelling skills, able to engage and mobilise diverse audiences.
• Experience in event programming, ensuring high engagement and sector impact.
• Passion for employee ownership and economic models that promote shared prosperity.
• Innovative, creative, and proactive in problem-solving and strategy execution.
• A confident and transparent leader who fosters collaboration and inclusivity.
• Self-aware with emotional intelligence, resilience, and integrity.

What Constitutes Success in This Role?

Success in this role means having a positive impact on the growth of the employee-owned sector, strengthening the eoa’s influence and increasing the adoption of “great EO”. Stronger stakeholder relationships, greater advocacy impact and improved commercial sustainability through a diverse mix of grant funding, sponsorships and strategic partnerships will also be key indicators of success.

Key outcomes for the role 

• Outcome - Growth of the employee ownership sector
  • Measure - Increased number of EO businesses, heightened sector awareness

• Outcome - Strengthened corporate engagement
  • Measure - Growth in strategic partnerships, corporate and government engagement

• Outcome - Strong Commercial Sustainability
  • Measure - Increased sponsorship revenue, secured long-term commercial partnerships

• Outcome -Increased policy influence
  • Measure - Policy recommendations adopted, increased government engagement

• Outcome - Enhanced sector insight and intelligence
  • Measure - Utilisation of high quality data and insights for regular sector related content outputs

• Outcome - Development and adoption of best practice
  • Measure - Creation, adoption and promotion of best practice across the EO network.

• Outcome - Successful events programmes
  • Measure - Increased participation, sponsorship growth, positive feedback.

How to Apply

To apply, please submit:

• A two-page CV
• And one of either:
  • Cover letter setting out your motivation, approach, and what you will bring to the role
  • Video (maximum 10 minutes) setting out your motivation, approach, and what you will bring to the role

Applications should be submitted before 9:00am 17 August 2026. We will close this vacancy early if we receive sufficient applications for the role. If you are interested, please submit your application as early as possible.

Interviews will be in two stages. The first stage will be a virtual interview via teams on
26 August. For those who successfully move to stage 2 there will be an in-person
discussion w.c. 31 August.

The eoa welcomes applications from people of all backgrounds, particularly those
who are under-represented. We recruit based on values, skills, and contribution to our
purpose.

Switchback is an award-winning charity supporting young men to live life differently after prison. As we launch our next strategic plan to grow our impact even further, we are looking for a new Director of Finance and Operations who can bring both strategic thinking and hands-on operational expertise to help us turn our ambitions into reality.

The Director of Finance and Operations is a key role in the leadership team of a dynamic charity making a real difference in young people’s lives. Managing a small team, you’ll have responsibility for a range of essential business functions central to Switchback’s success as a charity: financial and business planning, HR processes, infrastructure (including IT), governance, risk management and compliance.

You’ll also support our business development and strategic partnership-building, helping us tap into exciting new areas of income and impact, including our plans to share our learning through training and consultancy.

Crucially, you’ll oversee and develop our systems and processes in a way that protects Switchback’s agile and human working culture. This is a fantastic opportunity to play a central role helping Switchback achieve our aims of reaching more young men while inspiring change across the justice system and beyond.

The right candidate will have great strategic judgement, proven financial and business acumen, practical knowledge of operations and good governance, and a strong understanding of creating and leading high-performing teams.

You will have a collaborative approach to working with colleagues and trustees, enjoying getting stuck into the day-to-day business of running a growing charity, as well as the ability to bring in new external partnerships and contractual relationships that serve our commitment to providing real opportunities for our Trainees.

You will be driven to achieve great value for money and use smart processes to enable others to do their best work for a vital social cause.

As well as technical expertise, this role acts as a key sounding board for the CEO and Leadership Team, so you’ll also bring excellent listening skills and the confidence to act as a thinking partner across both strategic and operational issues. As a member of the Leadership Team, you’ll also model our values in the way you work, collaborate and communicate.

If you are interested in using your proven financial and operations management skills to contribute to our exciting next chapter, we’d love to hear from you. In return we can offer the opportunity to work in an organisation with a strong history of personal and strategic impact, where each day you will witness the incredible steps that our Trainees make to change their lives.

Reach Charity is a small volunteer-led national charity supporting children born with, or who acquire upper limb differences (ULD) in childhood, for the whole of their lives! Being born with/acquiring  an ULD in childhood is rare. Our role in the Reach team is to support our volunteers in every way we can to keep Reach families connected and supported with and by their community as and when they need it for life. This role will help us sustain and potentially grow that level of support. 

Contract: One-year fixed-term contract. The role will be reviewed before the end of the fixed term. Any extension, permanency or change to contracted hours will be subject to organisational need, funding and written agreement.

Location/format: Hybrid working, with a minimum of two days per week in the office: Office 5, The Library Rooms, 59 High Street, Totnes, Devon, TQ9 5PB. Homeworking is subject to appropriate health and safety and display screen equipment arrangements. Hybrid working arrangements may be reviewed and changed with reasonable notice following consultation.

Reporting to: Operations Lead

Core purpose of the role:
The Operations & Development Officer will provide high-quality operational, administrative and executive support to the Operations Lead and the wider Reach team.
The role will help ensure the smooth running of Reach’s central operations, including governance support, policy coordination, safeguarding administration, donor stewardship, event delivery, communications and day-to-day organisational support.
The postholder will play an important role in maintaining operational continuity, supporting compliance, strengthening community engagement and helping Reach deliver effectively for adults, children and young people with upper limb difference and their families.

Key responsibilities
1. Governance, compliance and safeguarding
Policy and procedure coordination
Coordinate and maintain a rolling programme of policy and procedure review, liaising with the Operations Lead, trustees and relevant staff or volunteers as required.
Support the updating, formatting, circulation and storage of policies and procedures, ensuring records are accurate and accessible.

Safeguarding support
Subject to appropriate training, support Reach’s safeguarding arrangements and participate in the safeguarding on-call rota.
Provide cover during colleagues planned or unplanned absence, acting in accordance with Reach’s safeguarding policy and escalation procedures.
This may include occasional weekend on-call duties when the Operations Lead is unavailable.

DBS, safeguarding training and appointment requirements
Appointment will be subject to satisfactory references and the appropriate level of DBS check for the role.
Safeguarding training must be completed before the postholder undertakes safeguarding duties.

Data protection and confidentiality
Handle personal, sensitive and confidential information in accordance with UK GDPR, Reach policies and confidentiality requirements.
This includes information held in CRM systems, Mailchimp, donor records, membership records and sensitive conversations with families, professionals, volunteers and supporters.

2. Donor relations and fundraising administration
Donor stewardship
Provide supportive cover for donor stewardship during colleague absence or holiday, including drafting thank-you communications, updating records and helping maintain positive supporter relationships.
Ensure donor communications are timely, accurate and aligned with Reach’s tone, values and messaging.

Fundraising administration
Support the Operations Lead and wider team with fundraising administration, including funding applications, milestone tracking, data collection and information required for funder reports.
Maintain accurate records of funding activity, deadlines and reporting requirements.

3. Event support and promotion
Event delivery
Support the planning, coordination, delivery and evaluation of Reach events.
This may include support from initial concept through to on-the-day coordination and post-event follow-up.
Where required, lead agreed elements of event delivery, with appropriate support and oversight.

Event communications and promotion
Promote events and campaigns through digital channels, newsletters, local networks and other appropriate platforms to maximise visibility, attendance, engagement and donations.
Work closely with the Operations Lead and Reach team to ensure consistent messaging, effective coordination and successful delivery.

Evening and weekend work
Some evening or weekend work may be required for events or safeguarding cover. This will be agreed in advance wherever possible and managed through time off in lieu or other arrangements in line with Reach policy.

4. Executive, board and operational support
Executive assistance
Provide executive and administrative support to the Operations Lead, including diary management, coordination of priorities, management of incoming enquiries and preparation of briefing materials or documentation for meetings.
Work with other members of staff to identify priorities, support workflow and ensure timely follow-up on agreed actions.

Board and trustee support
Provide proactive support for Trustee meetings, including coordinating meeting logistics, preparing and circulating papers, supporting agenda planning and taking clear, accurate minutes.
Help ensure trustees have the information they need to support effective governance and decision-making.

General operations
Support the smooth running of Reach’s day-to-day operations, including responding to enquiries, maintaining records, supporting internal communications and helping ensure tasks are completed efficiently.

5. Finance, merchandise and systems administration
Finance administration
Support finance administration by maintaining accurate transaction records, processing documentation, supporting reconciliations and working within Reach’s financial controls and delegated authority arrangements.
Liaise with the Operations Lead, Treasurer and relevant colleagues to ensure financial information is accurate, timely and appropriately recorded.

Merchandise and fulfilment
Manage the Reach online shop and coordinate fulfilment of merchandise and other items.
Prepare and post welcome packs, running vests and other materials for new members, supporters and event participants.
Maintain accurate records of stock, orders and fulfilment activity

Systems and records
Use Reach’s systems accurately and consistently, including CRM, email marketing, finance, document storage and communication platforms.
Support the maintenance of accurate records and contribute to efficient internal processes.

6. Flexibility
This job description sets out the main responsibilities of the role but is not exhaustive.
Duties may reasonably change over time following consultation, provided they remain appropriate to the nature, purpose and level of the role.

Person specification
Essential attributes
The postholder will be expected to demonstrate:

• Reliability
  Consistency, dependability and the ability to follow through on agreed work are essential in a small team.
• Strong listening skills
  The ability to listen carefully, respond sensitively and support, enable or signpost people effectively.
• Organisation and prioritisation
  The ability to manage competing priorities, multitask effectively and complete work accurately and on time.
• Efficiency and attention to detail
  The ability to work carefully, meet deadlines and maintain accurate records.
• Team working
  The ability to collaborate, support, facilitate and contribute positively within a small charity team.
• Adaptablity
  The ability to learn new systems, processes and areas of work efficiently.
• Reflective approach
  A commitment to learning through experience and developing knowledge in a busy small charity environment

Essential skills and experience

The postholder should have:

• Excellent interpersonal skills, including the ability to handle calls and enquiries from parents, carers, professionals, members, volunteers, partners, donors and funders.

• Good written and verbal communication skills.

• The ability to keep colleagues, Branch Coordinators, Trustees, RAW Mentors, volunteers and Reach team members informed, briefed and supported across in-person, online and email channels.

• Experience of administration, coordination or operational support.

• Practical experience in a safeguarding role.

• The ability to handle confidential and sensitive information appropriately.

• Strong organisational skills and the ability to manage competing priorities.

• Experience supporting meetings, including preparing papers, coordinating logistics, taking notes or minutes and following up actions.

• Good Microsoft 365 skills, including SharePoint, Teams, Excel and Word.

• Experience using CRM systems, particularly Salesforce.

• Experience using Mailchimp or similar communication software.

• Experience using Xero or similar finance software.

• A willingness to undertake safeguarding, data protection and other relevant training.

Desirable skills and experience

The following would be useful but are not essential:

• Experience working in the charity sector.

• Experience working with a Board of Trustees or Directors.

• Experience working with or supporting volunteers.

• Experience supporting local, regional or partnership projects.

• Experience of event coordination, ranging from small meetings and face-to-face meetups to larger events.

• Project coordination or project management experience.

• Risk assessment and risk management skills.

• Bookkeeping, budget monitoring or reconciliation experience.

• Fundraising administration or donor stewardship experience.

• Experience creating content using Canva.

• Experience updating website content using WordPress.

• Experience using social media platforms, including Facebook.

• Experience using WhatsApp or similar messaging services for community or project coordination.

• Knowledge of UK GDPR, safeguarding, confidentiality and Equality Act duties in a charity or community setting.

Working relationships

The postholder will work closely with:

• The Operations Lead
• The Reach team
• Trustees
• Branch Coordinators
• RAW Mentors
• Volunteers
• Members and families
• Donors, funders, partners and external stakeholders

Safeguarding, equality and inclusion

Reach is committed to safeguarding and promoting the welfare of children, young people and adults at risk. The postholder will be expected to work in line with Reach’s policies and procedures.

Reach is also committed to equality, inclusion and accessibility. The postholder will be expected to contribute to an inclusive, respectful and supportive environment for members, families, volunteers, staff, trustees and partners.

To apply please respond to every item detailed on the JD & PS (required and desired) 
Applications will be scored against every item, and shortlisting will be decided by the closest match. NB: CVs will not be considered – please do not attach. 

Deadline for applications: 01 September 2026
Interviews Round 1 (Teams): Mon 07 & Tues 08 September after 4pm 
Interviews Round 2 (in person): Wednesday 16 September   

Appointment is subject to enhanced DBS & 2 professional reference. 

Good luck! Reach is an inspiring community to work with. 
We look forward to reading your application.

We are seeking to appoint an enthusiastic and highly motivated Chief of Staff (COS) to deputise for the CEO in maintaining oversight of global operations of this incredible charity.

You will report directly to the CEO, working closely with the senior management team (SMT) both in UK and internationally. If you are an experienced and effective senior manager, a strategic thinker and excellent communicator with good interpersonal skills then we would very much like to hear from you.

This role's primary responsibilities will be as follows:
To work closely with the CEO and the rest of the SMT in prioritising day-to-day activities. Whilst primarily focused on internal activities, the postholder will assist the CEO with external matters, deputising for the CEO as directed.
To take a proactive role in supporting the CEO in strategy development.
To support international operations, be the office primary link between global staff and support arrangements of visits.
To lead the development of the policies and procedures with particular focus on Data Protection and Safeguarding.
To be responsible for leading organisational development to ensure the charity has the structure and staff capacity to deliver against targets.
To act as budget holder for the UK Office, to ensure the effective running of the UK Office (supported by the Office Manager) and its associated infrastructure, including delivery of staff inductions and training.
Take responsibility for IT procurement and manage all non-fundraising related office contracts.

Experience required:
-Must be a confident, dynamic and decisive senior manager, with proven leadership, administrative and (written and oral) communication skills.
- Must demonstrate the ability to work both as a member of a senior management team and across the broad diversity of employees, directors, other stakeholders and contractors at all levels.
- Must have a proven record of delivering against competing priorities and deadlines and the ability to think strategically across a range of business areas.
- Candidates with a military, MOD, civil service or relevant charity background are encouraged to apply.

Desirable experience:
- Understanding of Charity Commission and Companies House regulations
- Experience of working in fundraising/charity environment
- Understanding of Data Protection, Safeguarding and Health & Safety at Work
regulations

PLEASE NOTE
Our aim is to respond to all successful applications within 5 days. If you haven't been contacted within 5 days your application has been unsuccessful and your details will not be held further but we positively encourage you to apply for any other positions that you may see in the future.
We apologise that we cannot contact everybody in person but thank you in advance for your interest. Third Solutions encourages applications from individuals of all ages & backgrounds.
Appointment will be made on merit alone but candidates must be able to demonstrate their ability to work in the UK. Third Solutions acts as an employment agency for permanent recruitment & an employment business for temporary recruitment as defined by the Conduct of Employment Agencies & Employment Business Regulations 2003.