Governance and policy officer jobs

What if your expertise in risk and resilience could help a leading charity make better decisions, prepare for the unexpected, and protect its ability to deliver life-changing support to people affected by dementia?

About the opportunity

As a Risk & Resilience Officer, you'll work in partnership with colleagues across all our directorates to strengthen how we identify, assess, and respond to risk. This is a role where your facilitation skills and risk knowledge directly contribute to building a more mature, risk-informed organisation that can navigate uncertainty while staying focused on its mission.

You'll be part of our Finance & Assurance directorate, working alongside the Risk and Resilience Manager to champion a positive risk culture and deliver high-quality risk and resilience information that supports decision-making at every level. From coordinating enterprise risk management and maintaining our risk framework to supporting business continuity arrangements and ensuring our resilience plans stay current, you'll play a central role in helping the Society operate with confidence.

This is an opportunity to work across the organisation, liaising with diverse teams to embed effective risk and resilience practices into how we work. You'll share best practice, drive consistency, and help ensure that our approach to risk is aligned with our strategic objectives and truly adds value.

About you:

You're either part-qualified in Risk Management or Business Continuity (through IRM, BCI, or similar), or you have proven experience maintaining successful risk management arrangements within an organisation. You understand risk frameworks and methodologies, you've provided risk and resilience advice to stakeholders, and you know how insurance processes work.

You'll have:

- Part-qualification in Risk Management or Business Continuity (IRM, BCI, etc.) or proven experience maintaining risk management arrangements.
- Experience providing risk management and resilience advice, support, and facilitation.
- Knowledge of risk management and business continuity frameworks, processes, and methodologies.
- Understanding of insurance processes, limits, and claims.
- Strong communication skills that balance being persuasive with building collaborative relationships.
- Ability to connect with and influence colleagues at all levels.
- Initiative and comfort working both independently and as part of a team.
- Critical thinking approach that identifies opportunities for improvement.

What you’ll focus on:

- Supporting the coordination of enterprise risk management across the organisation.
- Championing the development of a positive risk culture and effective risk management processes.
- Maintaining and reviewing key elements of our risk management framework, including policy, guidance, and risk appetite statements.
- Contributing to the facilitation and coordination of business continuity arrangements.
- Maintaining and reviewing our organisational resilience framework, including policies, plans, and incident management procedures.
- Working with colleagues to ensure risk and resilience practices are embedded effectively across key processes.
- Producing and coordinating high-quality risk and resilience information for directorates and the wider organisation.
- Sharing best practice across teams to drive consistency and effective escalation.
- Supporting insurance-related tasks as needed.
- Keeping current with sector trends and emerging practices in risk, business continuity, and insurance.

Could your risk and resilience expertise help protect an organisation that's making a real difference every day? Are you ready to champion a mature approach to risk in an environment where good governance enables greater impact? If you're looking for a role where your professional skills support a meaningful mission, we'd love to hear from you!

Important Dates

The deadline for applications is 23:59 on Sunday 9th November.
Interviews will take place virtually on 19th/20th November.

About Alzheimer's Society

Dementia is the UK’s biggest killer. One in three people born in the UK today will develop dementia in their lifetime.

At Alzheimer’s Society, we’re the UK’s leading dementia charity and the only one to tackle all aspects of dementia by giving help and hope to people living with dementia today and in the future. We give vital support to people facing the most frightening times of their lives, while also funding groundbreaking research and campaigning to make dementia the priority it should be.

Together with our supporters, we’re working towards a world where dementia no longer devastates lives.

Our values make sure that our focus is clear for the challenges and opportunities ahead and remind us of what we all stand for.

Our commitment to Equity, Diversity, Inclusion & Belonging

We need to ensure the voices around our table better reflect and understand the communities we exist to serve. We strongly encourage individuals to apply who have a disability, impairment or health condition or individuals who identify as Black, Asian or from another minority ethnic background, as these groups are currently under-represented at Alzheimer's Society.  

We want everyone we work with, as a colleague, volunteer, supporter, or someone we support, to feel included and that they belong at Alzheimer's Society. 

Our Equity, Diversity and Inclusion Strategy here along with our internal employee forum and Employee Lived Experience network groups help us promote inclusion and belonging, becoming an engaged and inclusive organisation for all our people. 

Our hiring process

During your recruitment process we want to make sure that you bring your whole self and can be at your best. We are working hard to ensure our recruitment process is as inclusive as possible, so please do inform us of your experience and anything you think we could do better by completing our candidate survey when you apply.  Please also contact Alzheimer’s Society Talent Acquisition Team via [email protected] for application support or any adjustments you might need.

To ensure fairness and consistency to select the best candidate for this role, all our applications are anonymised up until an interview has been confirmed. We recognise the benefits of AI, but if you're considering using it to submit your application, we encourage you to reflect on the value it truly adds. AI tools often lack the personal touch and authenticity that set candidates apart. We want to hear your unique perspective, experiences, and skills, so we encourage you to showcase them in your own voice.

We try to avoid closing roles early where possible, however if we receive a high volume of applications, we may close earlier than the advertised closing date. Should this occur, we will aim to provide you with at least 48 hours' notice.

We are committed to safer recruitment and ensuring the welfare of those we work with, due to the nature of some of our roles, we might need to carry out a DBS check at the relevant level.

Giving back to you

Our employees work hard every day to make a true difference in people's lives. We are proud to support them with a range of benefits, recognition and many options for working agilely, all contributing to a strong work life balance. We also have various learning programmes to support you in your development and help you grow to realise your potential and shape a career with Alzheimer's Society. 

You can also visit our Working for Us pages, which give you more information about what it’s like to be an employee at the Society.

Finance, FJ and Operations Director

Lead the transformation of finance 

IRO £61,000 | Remote-first | Full-time | Reports to Co-CEO

Charity Finance Group (CFG) is seeking a visionary Finance, FJ and Operations Director to drive innovation, collaboration and excellence across our organisation and the wider charity sector. This is a rare opportunity to lead an organisation and a movement that's reshaping how finance empowers social impact.

About the role

As Finance, FJ and Operations Director, you’ll work closely with our two Co-CEOs to deliver CFG’s mission: championing financial sustainability for charities. You’ll lead the strategic and operational delivery of our Finance Journey framework—a bold, sector-defining initiative that transforms finance professionals from technicians into strategic leaders.

This role blends internal leadership with external influence. You’ll oversee key functions including finance and governance, HR, digital/IT and business development,—ensuring CFG’s internal systems and external offerings are aligned with our strategy, values, and member needs.

Your Impact

• Shape and deliver CFG’s Finance Journey strategy across the organisation

• Lead cross-functional teams to elevate performance and maturity

• Represent CFG to media, government, partners, and sector bodies

• Inspire a mindset shift across the finance community—from operational to transformational

• Support income generation through strategic partnerships and product development

Key Responsibilities

Strategic Leadership

• Champion a culture of learning, inclusion, and continuous improvement

• Contribute to CFG’s strategic planning and organisational development

• Provide strategic leadership across the organisation and support the board

Operational Oversight

• Lead finance, governance, HR, digital/IT, and business development teams

• Deliver robust financial analysis, reporting, and resource planning

• Ensure CFG’s finance function meets evolving business needs

Finance Journey Integration

• Embed the Finance Journey ethos across CFG’s products, services, and internal practices

• Collaborate with communications, learning, and membership teams

• Shape new offerings—training, events, assessments, leadership programmes

Stakeholder Engagement

• Build relationships with sector experts, partners, and members

• Represent CFG in forums, steering groups, and collaborative initiatives

• Share your expertise and catalyse sector-wide transformation

Internal Collaboration

• Work closely with Co-CEOs and the Director for Engagement

• Champion joined-up leadership, planning, and performance monitoring

• Foster a culture of inclusion, learning, and innovation

Location & Flexibility

• Remote-first: work from home or a suitable location near you

• Quarterly staff away days and ad hoc in-person events (travel costs covered)

Relationships

• Reports to Co-CEO 

• Member of the Leadership Team

• Manages business development, HR, and digital teams

About CFG

Our vision is a world where financial excellence empowers every charitable and social purpose organisation to drive positive impact. The Finance Journey is our flagship framework—designed to help finance professionals evolve from technicians to strategic leaders.

________________________________________

Ready to lead a movement that’s changing the face of charity finance?

Apply now and be the catalyst for sector-wide transformation.

 

How to Apply 

If you would like to be considered for this position, please take a look at our recruitment pack on the next page, and apply with your CV. We have a series of questions for you to answer succinctly, but we do not require a covering letter. The deadline for applications is Midday on Monday 10 November, and shortlisting will take place in the following week, with interviews to follow shortly after. 

Please email us with any job enquiries, or if you require assistance or experience difficulties when applying. Please note that successful candidate(s) will be asked to evidence their Right to Work in the UK post-job offer – we do not hold a sponsor licence therefore we are unable to provide Visa sponsorship.

Benefits of working at CFG 

• 25 days' annual leave per year in addition to bank holidays, increasing to 28 days after three years of continuous service (pro-rata if part-time). 
• An extra three days' leave for the office Christmas closure. 
• Wellbeing closures where the whole organisation takes a break.
• Time off for personal health appointments. 
• Hybrid and remote flexible working options. 
• Four paid volunteering days every year. 
• Health cash plan via HSF.
• Enhanced sick pay, as well as enhanced parental and adoption leave policies.
• Continuing personal development - learning and development opportunities both individually and organisation wide, such as a mentor/coach, training courses and conferences. 
• Auto enrolment to the Personal Pension Plan where CFG will contribute twice your contribution to the scheme up to 10%. 
• Access to interest-free employee loans or salary advances. 

CFG promotes remote-first working, although we do have office space at our registered address in Bermondsey, Southwark, SE London for those team members who prefer an office setting. We expect all of our team members to attend all staff, directorate, or team anchor days on a regular basis in London. All-staff anchor days are currently quarterly, and directorate and smaller team anchor days are organised on an ad hoc basis. If you have any questions about this we'd be happy to chat about our in-person expectations with you. 

Please note that attending our flagship events will be required for this role, as well as work outside core hours occasionally as part of our events programme.  

• Have you had experience of working with or in the UK Parliament?

  Can you think creatively, communicate well and make strong connections with a wide range of people?

  Are you passionate about driving change and committed to helping tackle one of the UK’s biggest killers?

  If so, you may be the Public Affairs Officer we’re looking for!                                                               

  About the role

  Our Policy and Public Affairs team exists to engage with, inform and influence key decision makers in the UK Government and health system in England to help ensure the UK remains a global leader in cardiovascular research, and improve treatment and care for the millions of people living with cardiovascular diseases across the UK.

  We have an exciting opportunity for a Public Affairs Officer to join our award winning and high impact team as we seek to influence the implementation of the Government’s Life Sciences Sector Plan.

  You’ll engage with Parliamentarians to raise awareness of British Heart Foundation (BHF) funded research in Westminster and in their individual constituencies, while proactively spotting opportunities to draw attention to the need to address the historic shortfall in cardiovascular research funding and how Government can do so.

  You’ll also support the delivery of a programme of activity and engagement that contributes to our wider Hearts Need More campaign, which aims to ensure cardiovascular disease remains a priority, from prevention through to cure.

  About you

  We’re looking for someone with an interest in and understanding of the UK’s political environment, with good insight into the workings of the UK Government and Westminster parliamentary procedure. You'll have an understanding of the role of BHF and other medical research charities in general, or a broader awareness of the UK’s research environment.
  
  You'll have some experience of working in the UK Parliament or within a public affairs in-house team or consultancy, and have excellent communication skills. Previous engagement with political stakeholders will be helpful, but we also welcome those who are keen to build these relationships.

  We’re looking for someone who can understand and distil sometimes complex information, simply and clearly in a range of formats – letters, briefings, social media posts – for a range of audiences. Strong organisational skills are also important, and any experience helping to organise or support events would be useful.
  
  This is an opportunity to make a profound impact for our patients, their families, and our supporters.

  Working arrangements

  This is a blended role, where your work will be dual located between your home and our London office. 
  
  At BHF we believe in the power of being together, so our colleagues on blended contracts can expect to spend some time in their office, at least one day each week, on average.  The use of our office spaces is driven in part by your role and the activities you need to do. This may vary from time to time, so you will need to work in a flexible way to unlock your best work for our cause. 
  
  About us

  Every single one of us is vulnerable to the heartbreak caused by heart and circulatory diseases – they are the world’s biggest killers. But the research we fund represents hope. And nothing matters more than finding cures and treatments that give us more time with the people we love.
  
  We celebrate diversity and make inclusion part of what we do every day. Diversity and Inclusion forms a main pillar in our People Experience Strategy. Our aim is for all of our colleagues and volunteers to bring their true self to work, so we can continue to fund life saving research.
  
  Here at the BHF we understand that you might need a little help balancing your work and home life. Many of our people work flexibly in many different ways. Please feel free to talk to us about the flexibility you may need; we’re happy to explore what’s possible for you and the role.

  Interview process

  Interviews will be held, in person, w/c 24th November 2025 at our London head office. Ahead of the interview candidates will be asked to complete a short task. 

  How to apply 

   
  It’s quick and easy to apply for a role at BHF. Just click through to our careers site to apply. All you’ll need is an up-to-date CV and a supporting statement, outlining your interest in the role and how you meet the role’s criteria. 
   
  As part of our commitment to be an inclusive employer and ensure fairness and consistency in selecting the best candidate for this role, the BHF will use anonymous CV software as part of the application journey. 
   
  Should you need any adjustments to the recruitment process, at either application or interview, please contact us.

Professional Conduct Officer
£32,000 pa pro rata plus excellent benefits
Part-time, 14 hours per week
Hybrid working with occasional travel to London office

Are you an experienced legal or regulatory professional seeking a flexible, part-time role where you can directly impact public protection?

The British Acupuncture Council (BAcC) is the leading, and only Professional Standards Authority (PSA) accredited, professional body for traditional acupuncturists in the UK, representing a register of over 2,300 practitioners. We are recruiting a Professional Conduct Officer to play a vital, hands-on role in upholding the highest standards of professional conduct.

This is a unique opportunity to use your expertise to shape the future of self-regulation in a respected complementary healthcare field.

The role

Reporting to the Professional Conduct Manager, you will be crucial to the operation of the BAcC's disciplinary and professional health procedures. Your key responsibilities will include:

• Case Management & Panels: Assisting in the effective operation and management of Professional Conduct Panels (Investigating Panel, PCCP, Health Committee).
• Legal Liaison: Instructing and liaising with BAcC counsel and solicitors on complex disciplinary and fitness-to-practice matters.
• Policy & Codes: Drafting, researching, and updating the BAcC’s Professional Codes and Guidance Notes, ensuring they align with new legislation and best practices.
• Advising: Providing expert advice and support to the Professional Conduct Manager, Governing Board, and panels on regulatory matters and risk management.
• Public Protection: Handling and managing a varied caseload of complaints and concerns from patients and the public relating to issues such as boundary breaches, safe practice, and clinical competence.

About you (essential requirements)

We are looking for a candidate who is driven, analytical, and highly organised. You must be able to work autonomously and bring significant expertise in the following:

• Post-graduate Legal Qualification OR Extensive professional experience within a UK professional regulation environment (e.g., fitness to practice, professional conduct, ethics).
• Proven experience in advising or working directly with Panels/Committees in disciplinary or statutory proceedings.
• Strong understanding of legal principles, excellent analytical skills, and the ability to write clearly in plain English for guidance documents and reports.

Please see the attached Candidate Pack for the full job description

Closing date: 5pm on Wednesday 12 November 2025
Interviews will be held on Wednesday 26 November 2025 (online).

About Us

Rowans Hospice Charity provides free care and support to adults and their families living in the Portsmouth and South East Hampshire region who have a life-limiting illness. Established in 1994, our income is generated by ongoing support of the local community, donations, legacies, fundraising and through our retail shops.

Many people think that hospices are all about dying, but through our many different services, we support people to live as well as they can with their illness. From the moment of diagnosis through to bereavement support. Our Living Well Services put an emphasis on living with a life-limiting illness and patients and carers can drop in and gain advice and support to maintain individuals’ resilience.

The Hospice is also supported by an assembly of volunteers, from various backgrounds and ages who are crucial in supporting the teams to ensure people live well to the end of their life and attain a good death within a caring and compassionate environment.

The Role

To provide high-level, proactive, and confidential administrative and executive support to the Senior Leadership Team and the Board of Trustees. This role ensures the efficient coordination of meetings, communications and strategic initiatives by managing schedules, preparing documentation and facilitating effective information flow. The EA acts as a key point of contact between internal and external stakeholders, supporting the governance and operational effectiveness of the Charity at the highest levels.

You will be the lead administrator for governance, ensuring all statutory and regulatory obligations are met, whilst also supporting the effective running of executive meetings, day-to-day leadership functions and education placements.

Key Responsibilities include (but not limited to – see Job Description for further information)

• Provide PA support to the Chair, Deputy CEO, Company Secretary and SLT, including diary management, correspondence, travel, and meeting coordination
• Provide efficient and professional support to the Board of Trustees and delegated committees, including scheduling, producing annual meeting calendars, preparing agendas, circulating papers, taking accurate minutes and following up on actions
• Provide administrative and logistical support for Doctors and Nursing Student placements
• Develop and maintain efficient systems and processes for executive administration

The ideal candidate will have:

• Minimum 3 years’ experience in a similar role ideally in a charity
• Strong written and verbal communication
• Professional and confident interpersonal manner
• Ability to draft high-quality correspondence and reports
• Experience in formal minute-taking and senior board level

What we Offer

In addition to working for a meaningful cause, we provide:

✔️ Company pension (NHS pension retained if transferring from NHS)

✔️Continuous service recognised service if transferring from NHS

✔️ Health & wellbeing programme

✔️ Employee Assistance Programme

✔️ DSE equipment & uniforms provided

✔️ Generous holiday allowance

✔️ Career development opportunities

✔️ Blue Light Card membership

Join Our Team

Apply today and be part of a dedicated team providing vital hospice care to the community

Rowans Hospice is committed to equal opportunities and inclusion in the workplace, welcoming applications from all backgrounds

For further information please review the Job Description and to apply for the role please use our online application form or upload a CV along with a cover letter, clearly outlining your motivation for applying and how you fulfil the requirements in the job description.

Interviews will take place week commencing 10 November 2025.

Rowans Hospice is committed to ensuring the safety and welfare of all children and vulnerable adults needing our care and support. Subsequently, our recruitment process is thorough, ensuring a consistent and detailed approach to gather information from and about candidates so that all persons appointed are suitable to work with children and vulnerable adults.

Apply now and make a difference!

Job Title: Safeguarding Officer

Reporting to: Chief Operating Officer

Professional Supervision: The Regional Safeguarding Lead

Contract: Permanent

Salary: £22,500 per annum (FTE £39,375)

Hours per week: 20 hours

Annual Leave: 25 days plus bank holidays (Pro Rota)

Role Description

The Safeguarding Officer will lead and oversee all aspects of safeguarding within St Edmundsbury Cathedral, ensuring that the Cathedral remains a safe, supportive, and inclusive environment for children, young people, and vulnerable adults.

You will be responsible for ensuring that the Cathedral meets all statutory safeguarding obligations and complies fully with the Church of England’s national safeguarding policies, diocesan frameworks, and relevant legislation. This includes proactively identifying potential risks, responding appropriately to safeguarding concerns, and ensuring effective reporting and case management in partnership with the Diocesan Safeguarding Team and statutory agencies.

Beyond compliance, this role is about embedding a culture of care, accountability, and transparency across the Cathedral community. You will support clergy, staff, and volunteers to understand their safeguarding responsibilities, ensure safer recruitment and training practices, and provide guidance and reassurance when safeguarding issues arise.

By acting as a source of expert advice, leadership, and advocacy, the Safeguarding Officer will help the Cathedral community uphold the highest standards of safety, dignity, and pastoral care, ensuring that everyone, regardless of age, background, or circumstance, can participate fully and confidently in Cathedral life.

The Cathedral Safeguarding Officer has operational authority within the Cathedral (subject to agreement with the Diocesan Safeguarding Officer with respect to responding to concerns and allegations against Church officers) for the following responsibilities, arranged according to the Church of England’s National Safeguarding Standards.

These four National Safeguarding Standards provide the framework for effective safeguarding practice across all Church settings:

1. Culture, Leadership, and Capacity – Promoting a culture where safeguarding is embedded in every aspect of Cathedral life, ensuring that leaders, clergy, staff, and volunteers model and champion best practice.
2. Prevention – Implementing robust safer recruitment, induction, and training processes, and proactively identifying and mitigating potential safeguarding risks.
3. Responding to Concerns – Ensuring that all concerns, disclosures, and allegations are taken seriously, responded to promptly, and managed in partnership with statutory agencies and the Diocesan Safeguarding Team.
4. Learning, Supervision, and Quality Assurance – Fostering continual improvement through regular review, reflection, and evaluation of safeguarding practice, ensuring accountability and transparency at all levels.

Together, these standards guide the Cathedral’s commitment to providing a safe, nurturing, and trustworthy environment for all who engage with its worship, ministry, and community life.

Key Responsibilities

Strategic leadership

• Act as the Cathedral’s primary safeguarding lead, providing authoritative advice and operational oversight to the Chapter, leadership team, clergy, staff and volunteers.
• Ensure compliance with national Church of England safeguarding guidance, diocesan requirements and all relevant statutory legislation.
• Develop, maintain and drive a measurable safeguarding action plan and improvement programme, ensuring policies and practice are implemented consistently across Cathedral activities.
• Produce clear, timely safeguarding reports and briefings for Chapter and committees translating case and compliance information into strategic recommendations.
• Actively promote a culture of accountability and continuous improvement, supporting leaders to embed safeguarding into planning, events, recruitment and everyday practice.
• Engaging in professional supervision and quality assurance provided by the relevant Regional Safeguarding Lead, and in continual professional development, including ensuring that the requirements of the National Safeguarding Learning and Development Framework for Safeguarding Officers are met.

Safer recruitment

• Lead and oversee safer recruitment processes for all paid roles and volunteer positions, ensuring job descriptions, interviews and selection processes assess safeguarding suitability.
• Support managers to make informed recruitment decisions and ensure all new starters receive safeguarding induction and appropriate supervision.

Case management

• Receive, triage and respond to safeguarding concerns and disclosures quickly and sensitively, ensuring the safety and welfare of those involved.
• Undertake initial risk and needs assessments and make appropriate referrals to statutory agencies and the Diocesan Safeguarding Team.
• Support and co-ordinate multi-agency responses where required, and follow agreed safeguarding pathways.
• Provide pastoral support and signposting to victims/survivors while ensuring appropriate boundaries, confidentiality and access to specialist support services.
• Manage allegations involving staff or volunteers in line with diocesan procedures, ensuring safe working arrangements are put in place while enquiries proceed.
• Maintain accurate, secure and auditable case records, ensuring all documentation complies with data protection (GDPR) and Cathedral record-keeping protocols

Meetings & governance

• Attend safeguarding-related meetings, including the Safeguarding Committee, Guild Committee and Forum, providing briefings, presenting reports and highlighting risks and compliance matters.
• Prepare agendas, papers and minutes as required; maintain an action log and follow up to ensure agreed actions are completed.
• Escalate unresolved risks or urgent safeguarding matters to Chapter and senior leadership in a timely and constructive manner.
• Attend Diocesan Safeguarding Advisory Panel (DSAP) Meetings.

Training & awareness

• Lead on Cathedral safeguarding training, coordinate and deliver induction and refresher training for staff, volunteers, and clergy.
• Maintain up-to-date records of safeguarding training for all staff and volunteers (showing completion and renewal dates).
• Create accessible safeguarding information and communications for the Cathedral community (e.g., weekly bulletin items, posters, webpages and event briefings) to raise awareness and reinforce good practice.
• Provide tailored briefings for high-risk roles and ongoing advice to managers and supervisors on safeguarding responsibilities.
• To evaluate training to ensure that learnings have been embedded.

Policy & risk management

• Review, update and implement the Cathedral’s safeguarding policies and procedures on a regular schedule (and sooner where guidance or case learning requires change).
• Lead safeguarding risk assessments for services, events, volunteer activities and external bookings; provide straightforward, action-focused mitigation plans for event organisers and hirers.
• Conduct audits and spot-checks to ensure practice aligns with policy and report findings with recommended improvements.
• Ensure contractors, partner organisations and hirers meet required safeguarding standards and that any safeguarding responsibilities are set out contractually where appropriate.

Additional duties and professional development

• Provide clear, timely advice within agreed working hours and support any out-of-hours arrangements for urgent safeguarding concerns as agreed with Chapter.
• Maintain your own professional development through training, supervision and membership of relevant safeguarding networks; ensure learning is shared across the Cathedral.
• Carry out any other reasonable duties that support the effective delivery of safeguarding across the Cathedral.
• Attend the East Anglia Regional Safeguarding Network meeting three times a year, with other DSOs and CSO in the region

Key Relationships

• In the Cathedral, the Dean provides leadership concerning safeguarding, supported by Chapter and senior leadership team requiring good working relationships with both clergy and lay colleagues.
• It is essential that the CSO forms excellent working relationships with key people in the Diocese, including: the Diocesan Safeguarding Officer (DSO), the safeguarding team and other relevant staff; the chair and membership of diocesan safeguarding governance structures e.g., the Diocesan Safeguarding Advisory Panel (DSAP) and relevant sub-groups; and the National Safeguarding Team.
• It is essential to have good connections with colleagues in relevant local third sector agencies, including those working in the fields of homelessness, poverty, domestic abuse, mental health, substance misuse, refugee support, language and learning support, etc. Adults and children who are using, have used or may use the services of the cathedral, particularly in relation to safeguarding.

Person Spesification 

Essential Qualities

Qualifications

• Relevant safeguarding qualification/training, or willingness to undertake

Experience

• Substantial experience working with safeguarding in roles involving children and/or adults at risk.
• Handling safeguarding referrals, disclosures, and case management.
• Liaising with statutory services such as police, social care, and health agencies.
• Delivering safeguarding training or workshops to diverse audiences.
• Producing reports, maintaining accurate records, and managing confidential data.

Knowledge

• Excellent understanding of current safeguarding legislation, guidance, and best practice for children and adults.
• Knowledge of safer recruitment principles and DBS requirements.
• Understanding of GDPR and secure data management in relation to safeguarding.
• Awareness of the Church of England’s safeguarding frameworks and National Safeguarding Standards (or willingness to learn).

Skills and Abilities

• Strong ability to assess risk and make clear, evidence-based decisions.
• Excellent verbal and written communication skills, with the ability to communicate sensitively and appropriately at all levels.
• Effective relationship-building skills, including working collaboratively with clergy, volunteers, statutory agencies, and community stakeholders.
• High levels of organisation and attention to detail, with the ability to manage multiple priorities calmly and effectively.
• Confident in designing and delivering safeguarding training and briefings.

Personal Qualities

• Integrity, resilience, and discretion when managing sensitive information.
• Empathy and pastoral sensitivity towards those impacted by abuse or allegations.
• A collaborative, approachable, and supportive leadership style.
• Ability to remain calm and make sound decisions in challenging situations.
• Commitment to promoting equality, diversity, and inclusion.
• Respect for the Cathedral’s Christian values and willingness to work within its ethos.

Desired Qualities

Qualifications

• Relevant professional qualification (e.g. social work, education, counselling, youth work, nursing, or safeguarding).
• Membership of a relevant safeguarding or professional network.

Experience

• Experience working in a Church of England context or other faith-based safeguarding setting.
• Experience of developing and implementing safeguarding policies and risk assessments.

Knowledge

• Knowledge of trauma-informed approaches when supporting victims/survivors.
• Familiarity with Diocesan Safeguarding Adviser (DSA) roles and procedures.

Skills and Abilities

• Experience in facilitating safeguarding learning using innovative or digital approaches.
• Competence in using safeguarding case management systems or CRMs.

Other Requirements

• Willingness to undergo enhanced DBS checks, including barred lists.
• Flexibility to attend occasional evening or weekend meetings and events.
• Commitment to completing all mandatory safeguarding and leadership training as required by the Cathedral and Diocese.

Closing Date: Wednesday 12 November 

Are you an experienced Finance Officer who loves what you do and has a passion for working in an organisation that’s truly making a difference?

If that sounds like you, we have an exciting new role of Finance Officer to join our team on a hybrid basis.

You’ll play a pivotal role in ensuring our charity finances run smoothly and efficiently. As a standout candidate, you’ll be great at paying attention to detail, especially in invoice and balance sheet reconciliation, and will have great Excel skills. You’ll also enjoy collaborating across the organisation, and your problem-solving sets you apart.

To be successful, you’ll bring prior experience in a similar role and familiarity with non-profit governance and operations.

If this sounds like you, we’d love to hear from you.

PLEASE NOTE THAT IF YOU USE AI IN YOUR APPLICATION, YOU ARE MUCH LESS LIKELY TO BE SHORTLISTED. WE WANT TO SEE YOUR UNIQUE, BRILLIANT SELF.

Closing date: 13 November 2025 10am

Skills assessment: from the date you apply up to 17 November 2025

First stage interviews (Zoom):  18-19 November 2025

Second stage interviews (at our office in-person): 25 - 27 November 2025

Synchronicity Earth’s mission is clear: we blend passion and action to provide safe havens for endangered species, support communities living in harmony with nature, and turn conservation into a worldwide effort. By joining, you're not just taking part; you're weaving your own story into a future that's brighter and sustainable for all.

We understand that life sometimes takes unexpected turns, and we welcome candidates who may have taken a career break. Your unique experiences and fresh perspective will only enhance our team's diversity and strengthen our ability to tackle the complex challenges facing our planet. We welcome applications from people of all backgrounds for this role, particularly non-graduates, and are happy to discuss flexible working arrangements.

Candidates from Black, Asian, and Minority-Ethnic (BAME) backgrounds and people with disabilities who meet the criteria (in the section of the job description headed ‘What you will bring to the team’) and opt-in to our Guaranteed Interview Scheme will enter the first recruitment stage, see more information below.

Application and Recruitment Process

Inclusion is a priority throughout our workplace culture and is embedded in our recruitment process. To support this, the first stage of recruitment will be anonymised by Charity Job to mitigate against unconscious bias. Please let us know at any stage during the recruitment process if you have any accessibility requirements and we will do what we can to accommodate these for you. Please also let us know which pronouns you would like to be referred by, if you wish.

How to apply:

· Complete the application questions, upload your CV, and submit your application through Charity Job.

· Fill in our candidate survey. Whilst this survey is optional it is the way to opt in to the Guaranteed Interview Scheme (information below) if you would like.

Guaranteed Interview Scheme

We recognise that people from Black, Asian, and Minority-Ethnic (BAME) backgrounds and people with disabilities are under-represented in our sector, and that there are often additional barriers present for people from these groups when applying for roles in the charity sector and beyond.

As part of our commitment to attract and retain talented individuals from under-represented groups to the conservation and environment sector, if you belong to these groups, you can opt in to the Guaranteed Interview Scheme (GIS) in our candidate survey. If you meet the essential criteria for a role, you'll be guaranteed a first-stage assessment. The results of this assessment will be used to select candidates for the first-stage interview.

Location: Home based however this is a national role and will require travel to all EF sites

Hours: 37.5 hours per week

Salary: £76,000 per annum

About us

Emerging Futures works nationally with people affected by addiction, encouraging them to make positive changes to their lives.

We believe that no one should suffer the stigma associated with addiction, and that everyone seeking support should feel valued and respected.

We provide homes for people to connect with others and make the necessary changes to move towards independent, healthy living. Our behaviour change services provide a confidential space to share experiences, and offer practical support to those who want to change. The Emerging Futures accredited coach training develops the skills of our volunteers, motivating people to give back and reconnect with their community.

About the role

This is a pivotal leadership role, supporting the Chief Executive and Board with organisational development, risk oversight, and the consistent delivery of high-quality, person-centred services.

This executive leadership role shapes the strategic direction of Emerging Futures, overseeing HR, Quality, Safeguarding, and Performance functions. It drives organisational strategy across people, culture, innovation, and service delivery, ensuring alignment with the charity’s values and sector trends in substance misuse and homelessness.

Key responsibilities include leading HR strategy—covering recruitment, workforce development, staff wellbeing, inclusion, and compliance—and overseeing quality assurance, clinical governance, and safeguarding to ensure robust risk management and continuous improvement.

The role also leads the development of outcome measurement frameworks, promotes data-driven decision-making, and collaborates with operational leaders to support service innovation and performance. Externally, it represents the organisation in strategic forums and partnerships, while internally fostering integration and supporting cross-functional initiatives.

This role is home based, however as you are leading remote teams across the country, very regular travel to EF sites/offices will be required.

About you

You will have proven senior leadership experience in HR (ideally at Head of HR or Director level) in the voluntary, housing, health, or social care sector. You should also have:

• Level 7 CIPD Advanced Diploma in Strategic People Management or equivalent, plus relevant experience
• Strategic understanding of workforce, service delivery, and governance issues in substance use, homelessness, or complex needs sectors
• Demonstrated success in embedding quality and assurance frameworks across complex, dispersed services.
• Strong knowledge of safeguarding, regulatory compliance, risk management, and performance improvement frameworks.
• Track record of driving organisational culture change and operational excellence.
• Excellent interpersonal, influencing, and stakeholder engagement skills, including Board-level reporting.

Key Dates

Application deadline: 10 November 2025

Anticipated interview dates are to be confirmed

We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible.

Salary: £58,000 (reviewed in 6months and annually thereafter)
Location: Flexible, with travel across the UK and to British Rowing HQ in Hammersmith, London

Love Rowing is the Charitable Foundation of British Rowing, dedicated to transforming lives through the sport of rowing. We believe rowing can unlock potential, improve wellbeing, and open doors to new opportunities for young people from disadvantaged communities and for those with disabilities.

This is an exceptional opportunity for an entrepreneurial and inspiring leader to build on recent momentum and scale the impact of our work. Significant new funding from The Westminster Foundation has launched our Rowing to Success programme, setting the stage for growth and long-term sustainability.

As Foundation Director, you will shape and drive the next phase of Love Rowing’s development. You will lead fundraising strategy, build new partnerships with major donors, trusts and foundations, and develop innovative initiatives that create lasting social impact. You’ll work closely with a passionate team, a supportive and hands-on Board of Trustees, and the wider British Rowing community.

We’re looking for someone with a proven track record in securing substantial, multi-year funding and developing high-trust relationships with major donors and philanthropic partners. You’ll be an engaging advocate and storyteller, able to inspire others with the mission of changing lives through sport.

You’ll bring strategic vision, financial acumen, and a collaborative approach to leadership. Experience of governance, impact measurement, and working with boards or partner organisations will be key.

If you’re motivated by social impact, inclusion, and the belief that sport can be a force for change – this is your opportunity to make a lasting difference.

Location: Reading, Hybrid 
Hours: 37 per week 
Salary: £27,792
Contract Type: Permanent
Campaign Closes: 13th November 2025

First Stage Interviews: 26th November 2025

Second Stage Interviews: TBC

Are you passionate about making a real difference in the lives of children with critical illnesses? Do you thrive in a fast-paced environment where empathy, precision, and people skills come together? Join Make-A-Wish UK as a Wish Referral Officer and be the guiding light at the start of every wish journey. You will be the warm, reassuring voice that helps families navigate the first steps of their magical experience, all while managing vital relationships and keeping everything running smoothly behind the scenes.

Core Purpose
The Wish Referral Officer is responsible for processing new referrals and stewarding the wish child and their application through the initial stages of their wish journey, whilst providing excellent stakeholder management. A Wish Referral Officer is responsible for facilitating and managing a large network of relationships such as the wish child and their family, medical professionals, charities, volunteers and referral partners. As each wish is unique, accurate record keeping, data privacy and safeguarding are essential for every wish and experience. This role requires the ability to work at a high pace while maintaining strong attention to detail, with data management and accuracy forming core aspects of day-to-day responsibilities.

Essential Criteria
To be successful in this role you will need:

• Experience in an administrative role 
• Experience of handling large volumes of data accurately, within a fast-paced environment
• Experience in customer service role with set targets and data management 
• Demonstrate the ability to be flexible and change priorities within short time frames 
• Excellent organisational and prioritising skills to support an ever-changing workload 
• To be able to confidently communicate through all communication methods to multiple stakeholders
• Exceptional attention to detail 
• Calm and professional, especially when dealing with emotional situations 
• Excellent IT and administration skills including experience in processing/inputting data and MS Office 
• Ability to work on own initiative without supervision 
• A personal commitment to and understanding of equal opportunities 
• Experience in using CRM systems 

Personal Qualities

• Maintain a professional, caring, friendly and helpful manner always whilst dealing with wish children, their families, volunteers, suppliers as well as other stakeholders 
• Strong empathy with wish families understanding that each child is an individual and may have needs 
• The ability to be able to build strong relationships
• Maintain high levels of attention to detail 
• Ability to remain calm under pressure 
• Punctual and reliable 
• Friendly, courteous and professional 
• Be motivated to always support the charity and its objectives

Key Responsibilities:
Referral Enablement

• Process new referrals submitted by Community Referral Partners, health and social care professionals, ensuring accurate data entry, and excellent stakeholder management both through both written and verbal communication.
• Proactively manage a dynamic caseload of 150–200 wishes at any given time, ensuring each wish application progresses efficiently through the various stages of the wish journey in alignment with established referral targets and service timelines. This includes monitoring progress, identifying and resolving potential delays, maintaining accurate records, and self-allocating new referrals in line with organisational priorities
• Take ownership of the weekly coordination and distribution of wish referral materials, ensuring all communications and resources are prepared, reviewed, and delivered accurately and on time to key stakeholders—including Community Referral Partners, wish families, and internal teams—to support a seamless and consistent referral process.
• Monitor and maintain the accuracy and integrity of data across internal systems to ensure full compliance with service level agreements (SLAs), data protection regulations, and organisational protocols. This includes conducting regular data audits, identifying and correcting discrepancies, and working collaboratively with internal teams to uphold high standards of data quality, which are essential for effective decision-making, reporting, and service delivery.
• Collaborate with the Wish Discovery Coordinator to facilitate the effective involvement of Make-A-Wish UK volunteers, ensuring families receive the support they need throughout the wish experience. This includes coordinating volunteer assignments, arranging interpreter services where required, and promoting a seamless, inclusive, and supportive journey for every wish family.
• Ensure all referral processes, service level agreements (SLAs), and Make-A-Wish UK eligibility criteria are consistently followed, maintaining full compliance with organisational policies and procedures. This includes accurately assessing referral information against eligibility requirements, escalating any concerns, queries, or ambiguities to the appropriate team or line manager for review, and ensuring all decisions are documented and communicated clearly. Additionally, maintain strong communication with stakeholders to ensure clarity around eligibility decisions and support a fair, transparent referral process.
• Ensure the principles of Equality, Diversity and Inclusion are always reflected within the wish process.
• Support the Wish Referral Team Manager and Wish Referral Lead and Make-A-Wish UK in achieving our goal to reach every eligible child within the UK.

Stakeholder Communication

• Act as the first point of contact for all Wish Granting (WG)–related queries and enquiries, responding promptly and professionally via email, phone, WhatsApp, and post. Ensure that all stakeholders—including wish families, volunteers, and referral partners—receive a high-quality, compassionate, and consistent customer service experience
• Ensure accurate communications with referral partners, wish children and their families/guardians, employees, and volunteers in relation to wish applications.  
• Ensure that our service level agreements are met, and stakeholder expectations are sensitively and professionally managed in line with our policies.
• Liaise with other charity partners to assess whether referred wish children meet Make-A-Wish UK’s eligibility criteria. Where referrals do not meet the criteria, collaborate with the Wish Referral Partner Manager to ensure that referrers receive clear, constructive feedback and gain a full understanding of Make-A-Wish UK’s eligibility requirements, supporting transparent and informed referral practices.

Systems and Processes:

• Collaborate with the Wish Referral Team Manager to identify and implement improvements to the wish journey experience, ensuring it is seamless, inclusive, and positive for all stakeholders. Contribute feedback, insights, and suggestions to enhance processes, communication, and overall service delivery in line with organisational goal
• Maintain accurate and up-to-date records within our CRM system (Salesforce), ensuring data integrity and consistency, at all times.
• Follow internal processes to ensure wish children and their families move through the wish journey smoothly, and always in line with our service level agreements.
• Actively participate and engage in project work, providing constructive insights and ideas to enhance the wish journey for every wish child.

Safeguarding and Data Governance:

• Ensure all wish records and related data are stored and maintained on Make-A-Wish Information Systems and that all data is managed within set policies and procedures (such as data privacy, liability, consent forms, marketing permissions etc.)
• Facilitate a culture of safeguarding awareness. Identify, report and escalate any issues or concerns in line with organisational processes and procedures.
• Raise safeguarding concerns and complete relevant internal procedure

The Stable Family Home Trust is a values-led organisation where people always come first. Our main purpose is to support adults with learning disabilities to develop the skills and confidence that enable them to live their lives as independently as possible; to participate in their local communities and be valued for the extraordinary contribution they make to our society. We run a varied and exciting day services programme from our three sites in Christchurch, Ringwood and Southbourne, and run supported living and residential living services in Southbourne and Ringwood.

We are looking for a modern people leader who will bring fresh thinking and inspire trust across the organisation; a forward -thinking person who will model the standards of behaviour expected from employees and effectively challenge any employee behaviour that falls below these standards. You will be a confident communicator and decision-maker with the ability to respond quickly and effectively to employee issues.

You will be part of the Senior Leadership Team and will have significant involvement in the development of the Trust across all areas, including future workforce development and organisational transformation.

Working closely with the Chief Executive you will be the trusted deputy in their absence, making key decisions relating to all aspects of the organisation’s operations and providing a consistent leadership approach that reflects our organisational values.

To be shortlisted for this role we require an application form to be completed and submitted.

To apply for the role, please click the button to be redirected to our website.

About the role

The People and Wellbeing Officer plays a key role in supporting a positive, inclusive, and healthy workplace culture at Change Mental Health. The role combines operational HR
responsibilities with a proactive focus on wellbeing, engagement, and inclusion.

Working as part of a small, collaborative People and Culture Team, you will provide practical HR advice and support to managers and staff, lead on wellbeing and engagement activities, and help ensure our people policies and practices reflect our values and commitment to fairness and inclusion.

As the People and Wellbeing Officer, you will work with a large amount of autonomy and should be confident in being able to multitask, balance competing priorities, and have an
excellent eye for detail. You will develop innovative ideas and solutions to streamline and improve operational processes and be responsible for providing an efficient and effective HR
operational service across the Charity so that our staff can learn, develop, and grow in an environment that works for them.

Key Responsibilities:

Operational HR

• Provide first-line advice and guidance to managers and employees on HR policies, procedures, and employment legislation
• Support employee relations casework, including absence management, performance, disciplinary, and grievance processes
• Lead on the coordination of recruitment, onboarding, and induction to ensure a positive staff experience
• Maintain accurate HR records and ensure compliance with data protection and governance standards
• Contribute to the review and continuous improvement of HR policies and processes.

Wellbeing, Culture, and Inclusion

• Champion wellbeing and inclusion across the organisation through proactive communication, campaigns, and events
• Support the delivery of the charity’s People and Culture Strategy, embedding wellbeing and engagement into everyday practice
• Lead on employee wellbeing activities such as staff surveys, wellbeing days, and awareness campaigns
• Support the People and Culture Manager in developing and monitoring staff engagement initiatives and feedback mechanisms
• Promote the organisation’s values and a positive culture of respect, collaboration, and transparency.

Organisational Development

• Support leading and development coordination, tracking participation, and evaluating impact
• Contribute to diversity, equity, and inclusion (EDI) action plans and reporting
• Assist with the analysis of people data to identify trends and opportunities for improvement
• Support internal communications relating to HR, wellbeing, and people updates

Essential Criteria:

• CIPD Level 3 or above (or working towards Level 5) or equivalent professional experience
• Proven experience in a HR or people-focused role with knowledge of HR best practice and employment legislation
• Strong interpersonal and communication skills with the ability to build trust and rapport across all levels
• Experience in supporting employee relations casework
• Demonstrated commitment to wellbeing, inclusion, and equity in the workplace
• Excellent organisational skills and attention to detail
• Skilled IT user with experience in HR systems and Microsoft Office.

Desirable Criteria:

• Experience in wellbeing or engagement programme coordination
• Experience in a charity, public, or values-led organisation
• Awareness and empathy towards mental health issues
• Experience of data analysis or reporting in a people or HR context

We are looking for a creative problem solver with proven experience of financial planning, budgeting, forecasting and reporting at senior management level. Are you someone with a real understanding of the needs and challenges facing churches and Christian charities, and a sense of calling to serve the gospel of Christ through your work?

In this role you will:

- Develop and maintain long-term financial strategies that support the mission of the charity;

- Advise on funding models, reserves policies, and financial risk appetite;

- Present financial reports and forecasts to the board and other stakeholders;

- Translate complex financial data into accessible insights for trustees and non-financial stakeholders;

- Deliver strong positive cash flow to ensure operational continuity;

- Prepare timely statutory audited accounts.

This is a fractional position, based either from home or in our Market Harborough office.

There is an occupational requirement that the job holder must be a Christian in full agreement with our Basis of Faith.

For a more detailed job description, application pack or an informal conversation about the role, please get in touch.

Join Lepra, an international charity working to beat leprosy and lymphatic filariasis, as our Senior Manager, HR, IT & Operations.

This is a key leadership role responsible for shaping our HR strategy, overseeing IT systems, and strengthening operational effectiveness across the organisation. You’ll play a vital part in building a positive, inclusive, and high-performing workplace that enables our teams to thrive.

We’re looking for someone with proven HR and operational leadership experience, excellent people skills, and a hands-on, solutions-focused approach. CIPD Level 5 or equivalent experience is desirable.

Lepra is dedicated to addressing leprosy and lymphatic filariasis (LF) and their consequences through direct support, advocacy, and the promotion of inclusive communities. We work in Bangladesh and in India, through our sister organisation, LEPRA Society. We work in partnership with people affected by leprosy and LF to improve detection, ensure access to treatment and care, and promote inclusion and wellbeing. We are in our second year of our Global Strategy for 2024-30, which guides us in our efforts to accelerate progress towards global targets for leprosy and LF, and towards our vision of a world free from leprosy and LF.

 

Job Context

The Senior Manager- HR, Operations, and IT plays a key role in supporting Lepra’s people, systems, and governance functions. Working within a small and collaborative UK team, the postholder leads HR operations and organisational administration. The role combines hands-on delivery with advisory support, ensuring compliance with employment law and internal governance standards, and contributing to the efficient running of the organisation.

Job Purpose

The Senior Manager – HR, Operations, and IT provide functional leadership across human resources, operational management, and information systems. The postholder ensures that Lepra’s people, processes, and infrastructure enable a high-performing, inclusive, and compliant organisation.

Working closely with the Director of Finance and Operations, this role provides support on HR strategy and governance, supports organisational operations, and provides leadership for IT and data management functions.

Working Relationships

Reports to the Director of Finance and Operations

Working with all of Lepra UK on all matters regarding HR, Operations and IT.

Will liaise across all Lepra staff, particularly those in management roles, in accordance with their staff and volunteer roles.

Will work closely with the Senior Management Team and Trustees

 

Key Responsibilities

 

The job holder will ensure that Equality/Equity, Diversity and Inclusion are recognised and promoted at all stages in the recruitment cycle for trustees and volunteers. They will provide an internal point of HR contact for all colleagues, liaising as necessary with external HR consultants. They will also provide support to the Trustees and SMT in an efficient, effective and confidential manner.

1. Organisational Support

Provide support on leading the delivery of efficient HR, operational, and IT functions across the organisation.

Provide professional advice and guidance to senior management and staff on people, compliance, and systems matters.

Support the Director of Finance and Operations in ensuring sound governance, risk management, and organisational resilience.

Oversee key internal processes that underpin organisational effectiveness, including performance, policy, and data management.

Support health and safety compliance within the organisation.

Provide executive and administrative support to the Senior Management Team, including scheduling, agenda preparation, and minute-taking

Support the Director of Finance and Operations in ensuring good governance practices and compliance with charity and employment regulations.

Coordinate Trustee and Board-related administration as required.

Contribute to operational efficiency by supporting the implementation of improved systems and processes.

2. Human Resources and People Development

Ensure HR policies, frameworks, and practices promote fairness, inclusion, and staff wellbeing.

Lead on workforce planning, recruitment, and providing support on retention strategies.

Support professional development, performance management, and engagement initiatives.

Ensure compliance with employment law and uphold best practice in employee relations and safeguarding.

3. Operations and Governance

 Oversee office management, facilities, and supplier relationships to maintain effective operations.

 Support Board and Committee administration, including minute taking.

 Lead the review and implementation of operational policies and procedures to ensure efficiency and compliance.

Contribute to the development of a collaborative, transparent organisational culture.

4. IT and Data Management

Provide oversight and strategic support to the IT and Data Officer.

Ensure secure, efficient, and user-focused IT systems are in place.

Support the organisation’s data governance framework, ensuring compliance with GDPR and data protection legislation.

Drive continuous improvement in digital systems to enhance operational effectiveness and reporting capability.

5. Culture, Inclusion, and Wellbeing

Champion Lepra’s commitment to Equity, Diversity, and Inclusion (EDI).

Promote a positive workplace culture that prioritises wellbeing, respect, and collaboration.

Ensure that HR and operational processes align with organisational values and support staff engagement.

At Lepra, you’ll join a small, friendly, and mission-driven team working collaboratively across the UK, India, and Bangladesh.