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Victim Support, Worcester (Hybrid)
Up to £26830.20 per annum
Posted 4 days ago
Barnardo's, Ilford (Hybrid)
£39,642 - £53,570 per year plus Office at Home Allowance - £312 per annum
Posted 4 days ago
Closing in 2 days
Victim Support, City of London (Hybrid)
Up to £27870.60 per annum
Posted 3 weeks ago
Look Ahead Care Support and Housing, St. Albans (On-site)
Up to £24548.23 per annum
Posted 2 weeks ago
Solace Womens Aid, Greater London (On-site)
£28,255 - £29,913 per year
Posted 1 week ago
Closing in 4 days
Resurgo Trust, Brighton (On-site)
£35,00 - £38,000
Are you a visionary leader, with a heart for social justice and passionate about transforming society? Join us!
Posted 6 days ago
Loughborough Community Centre (LCC), London (On-site)
£38,000 per year
Looking for a passionate, pro-active and experienced Preschool and Family Programmes Lead, to join our team at the Rosebuds Preschool!
Posted 6 days ago Apply Now
Closing in 2 days
The King's Fund, London (Hybrid)
£48,905 - £58,402 per annum + benefits
Seeking a strategic and creative digital communications leader to oversee our digital channels, including email, paid and social media.
Posted 1 week ago
Closing in 7 days
MASH (Manchester Action on Street Health), Manchester (On-site)
£34,164 per year
Support survivors of sexual violence/abuse, with additional and complex mental health needs impacting them addressing their sexual trauma
Posted 1 week ago
The Veolia Environmental Trust, Cannock (Hybrid)
£26,200 per year
Posted 1 week ago
Pathfinders Neuromuscular Alliance, Remote
£35,000 - £39,000 per year
Posted 1 week ago Apply Now
Old Meeting United Reformed Church, Bedworth, Bedworth (On-site)
£15 per hour
Posted 5 days ago
Page 10 of 12
Carmarthen (Hybrid)
Up to £24949.40 per annum
Contract (BBTECH_RESERVED:Text100)
Job description

We have an exciting opportunity for a Helpline Advisor known internally as a Triage & Early Intervention Officer to join the Dyfed-Powys team in Llangunnor, working 37.5 hours a week.

Do you want to make a difference every day? Do you want to contribute to change & improvement for those who need it?

Do you have resilience & adaptability? Can you work effectively with a focus on customer service and care?

If yes, then we'd love to hear from you…

What we offer:

At Victim Support we believe in attracting & retaining the best people and offer a competitive rewards & benefits package including:

  • Flexible working options including hybrid working
  • 28 days annual leave plus Bank Holidays, rising to 33 days plus Bank Holidays
  • An extra day off for your birthday & options to buy or sell annual leave
  • Pension with 5% employer contribution
  • Enhanced sick pay allowances, maternity & paternity payments
  • High Street, retail, holiday, gym, entertainment & leisure discounts
  • Access to our financial wellbeing hub & salary deducted finance
  • Employee assistance programme & wellbeing support
  • Access to EDI networks and colleague cafes
  • Cycle to work scheme & season ticket loans
  • Ongoing training & support with opportunities for career development & progression


About the role:

This role is a hybrid post and your location will be Dyfed Powys Police Headquarters in Carmarthen.
As a Triage & Early Intervention Officer you will:

  • Directly support victims affected by crime & ensure the provision of tailored one-to-one support
  • Assist those victims in ensuring they receive the support required to complete their journey through the criminal justice system to cope and recover from the impact of crime and help people to move beyond the crime and access additional support services.
  • Develop networks of agencies to which victims can be referred for ongoing/specialist support and report on the effectiveness of relationships with partners with a view to improving services delivered by Victim Support
  • Work alongside a team of staff to reflect the community and the needs of the victims and utilise resources in the team to deliver individual, bespoke services to vulnerable victims


You will need:

  • Good communication & networking skills
  • To be able to work independently as well as part of a team
  • Be able to build customer value


About Us:

Victim Support (VS) is an independent charity providing a range of specialist services to people who have been affected by crime across England and Wales. We work towards a world where there are fewer victims but who have stronger rights, better support and a real influence in the Criminal Justice System. Everyone at VS is driven by our Vision Ambitions and Values to play their part in making a difference for those who experience crime and traumatic events. Working for VS gives you the opportunity to play a key role in a national charity providing high quality services to victims and witnesses and being a vital force for change.

Victim Support are committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks may be required.

Victim Support strives to represent the diverse communities we serve and are passionate about creating an environment where all staff and volunteers feel respected and heard. Being a diverse organisation with an inclusive culture is integral to us being able to meet our aim of ensuring that anyone who is a victim of crime gets the support they need.

As part of our commitment to the Race at Work Charter we particularly welcome applicants from Black, Asian and minority ethnic communities. VS is also a Disability Confident Employer and we provide a Guaranteed Interview Scheme for candidates that are disabled and meet all essential criteria for a role.

If you have a disability, a learning difficulty such as dyslexia or a medical condition which you believe may affect your performance during any aspect of our selection process, we'll be happy to make reasonable adjustments to enable you to perform at your best.

How to apply:

To apply for this role please follow the link below to the Jobs page on our website and complete the application form demonstrating how you meet the essential shortlisting criteria.

We look forward to hearing from you.

We reserve the right to close this vacancy early, if we receive enough suitable applications to take forward to interview prior to the published closing date.

If you have already registered & started an application, then we will contact you to advise of the amended closing date wherever possible.



Posted by
Victim Support View profile Organisation type Registered Charity Company size More than 1000
Posted on: 21 October 2025
Closing date: 18 November 2025 at 11:06
Job ref: 6425
Tags: Social / Support Work