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Glass Door Homeless Charity, London (Hybrid)
£31,500 per year
Posted 1 week ago
Closing in 2 days
Look Ahead Care Support and Housing, Slough (On-site)
Up to £26208 per annum + Benefits include 25 days Annual Leave etc.
Posted 3 weeks ago
Closing in 7 days
Look Ahead Care Support and Housing, Ealing (On-site)
Up to £28808 per annum
Posted 3 weeks ago
Victim Support, Cardiff (On-site)
Up to £26161.25 per annum
Posted 6 days ago
One YMCA, Bedford, Bedford (On-site)
£26,926.00
If you are organised, compassionate, and committed to helping people rebuild their lives, we would love to hear from you
Posted 4 days ago
Look Ahead Care Support and Housing, Bracknell (On-site)
Up to £32156.8 per annum + Benefits include 25 days Annual Leave
Posted 2 weeks ago
Healthwatch Wakefield, Wakefield (On-site)
£27,800 per year
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Look Ahead Care Support and Housing, Kensington and Chelsea (On-site)
Up to £28808 per annum + Benefits include 25 days Annual Leave etc.
Posted 2 weeks ago
Rape Crisis South London (RCSL), Croydon (On-site)
Job Share £27,500 FTE
Help shape the welcoming heartbeat of a growing feminist charity.
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Closing today at 23:30
Solutions for HR, Trafford Park (On-site)
£29,244 per year
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The Baca Charity, LE11, Loughborough (On-site)
£24,754 - £28,454 per year
Posted 2 weeks ago
BASIC (British American Security Information Council), Remote
£24,000 - £38,000 per year
Posted 2 weeks ago
Page 4 of 6
London, Greater London (Hybrid)
£31,500 per year
Full-time
Permanent or contract
Job description

Location - West London.  Hybrid role up to two days per week can be working from home.  At least three days per week on site.

Reporting to Co-Heads of Casework

Hours - 35 hours per week Monday to Friday

We have two roles available - one is permanent and the other is a three year contract.

The post holder would be responsible for:

* Providing specialist advice and advocacy service to the homeless guests of our services, which include Partner Day Centres and Night Shelters throughout the winter season.

* Employing creative thinking and practices to ensure that guests are supported and motivated to achieve their goals.

* Attending appointments with guest occassionally when needed

* Referring and signposting guests to accommodation providers, health service and other relevant internal and external support services, as necessary.

* Maintaining good communication with the Managers of our partnered Drop In Centres, Glass Door colleagues and local statutory and non-statutory services.

* Attending meetings with the Casework team, external service providers and partner organisations when required.

* Collating statistics and outcome measurements of the casework servicce for both internal and external use.

* Maintaining a well organised and easily accessible administration system for the casework programme in line with relevant legislation (eg GDPR)

* Managing a small casework budget

* Undertaking any other duties as required by the charity.

Person Specification

Essential:

* At least one years experience of working one-on-one and assessing the needs of homeless people or similar disadvantaged client groups

* Empathic attitude to homeless and vulnerably housed people

* Up to date knowledge of the welfare issues and legislation affecting homeless people

* Knowledge of relevant support services available to homeless people, particularly in West London

* Confident approach to and experience of, dealing with challenging behaviour

* Ability to maintain good relationships with colleagues and external service providers

* Highly organised with strong time management skills

* Ability to keep clear and up to date case records

* Experienced and competent in MS Office packages

* Ability to work independently and take the initiative to make important decisions.

* Flexible and supportive team member with excellent communication skills

* Ability to adhere to and implement Health & Safety, HR and operational policies

* Understanding of and commitment to Equal Opportunities

* For night shelter caseworkers, willingness to work a minimum of one evening per week

* This post will require an enhanced DBS check prior and during employment.

Desirable

* Ability to speak Polish, Romanian or other Eastern European languages
* Experience of working alongside volunteers

Other
* Ability to work flexibly and at various sites, as required
* Eligibility to work in the UK
* To be able to adhere and work within Glass Door’s safeguarding policy and procedures
* To participate in meetings, supervision meetings and in any trainings as required
* To be responsible for own’s professional development

Application resources
Posted by
Glass Door Homeless Charity View profile Organisation type Registered Charity Company size 21 - 50
Posted on: 26 November 2025
Closing date: 23 December 2025 at 09:50
Tags: Housing, Homelessness

The client requests no contact from agencies or media sales.