Graduate recruitment officer jobs

Main Purpose of the Role

The Administrator plays a key role in supporting the effective day-to-day operation of The Friendly Trust. As the first point of contact for many callers and visitors, the postholder will provide a professional, welcoming and responsive service, ensuring enquiries are handled efficiently and messages are communicated accurately. The Administrator will be responsible for maintaining effective administrative systems, managing organisational records and data, and providing high-quality administrative support to the Director, General Manager, Team Managers and Trust Officers. Through these activities, the postholder will help ensure the smooth running of the organisation and contribute to the achievement of The Friendly Trust's aims and objectives.

Key Responsibilities

Communication and Customer Service

• Act as the first point of contact for telephone enquiries, providing a professional and helpful service to service users, families, professionals and other stakeholders.
• Answer incoming telephone calls promptly, relay messages accurately and ensure enquiries are directed appropriately.
• Manage incoming and outgoing correspondence, ensuring information is communicated effectively and in a timely manner.
• Maintain positive and professional relationships with internal and external contacts.

Data Management and Reporting

• Support the Director, General Manager, Team Managers and Trust Officers in maintaining accurate records and statistical information.
• Ensure the timely and accurate input, maintenance and retrieval of information within the Trust's case management and data systems.
• Assist with the production of monitoring information, reports and organisational statistics.

Office Systems and Administration

• Develop, maintain and improve administrative systems and processes that support the efficient running of the organisation.
• Maintain electronic and paper filing systems, ensuring records are stored securely and remain accessible when required.
• Provide administrative support to managers and Trust Officers across the organisation.

Operational Support

• Assist with arranging meetings, training sessions and organisational events.
• Prepare, photocopy and distribute documents, agendas, leaflets and other materials required for service delivery and organisational activities.

Building, Facilities and Resources

• Support the General Manager in coordinating building maintenance, repairs and equipment servicing.
• Liaise with landlords, contractors and suppliers as required.
• Help maintain office resources and equipment.

Financial Administration

• Undertake routine financial administrative duties, including processing invoices and highlighting any discrepancies or concerns to the General Manager.

Quality, Compliance and Sustainability

• Support the maintenance of accurate organisational records and compliance with organisational policies and procedures.
• Contribute to environmentally sustainable working practices across the Trust.

Other Duties

• Undertake any other duties commensurate with the role as reasonably required

Person Specification

Essential Skills and Experience

• Excellent verbal, written and interpersonal communication skills, with the ability to communicate clearly, professionally and sensitively with Service Users, family members, colleagues and external agencies.
• Strong administrative, organisational and customer service skills, with the ability to manage a varied workload, prioritise competing demands and respond effectively to changing priorities.
• Excellent attention to detail, with the ability to maintain accurate records, handle confidential information appropriately and comply with data protection requirements.
• Confident and competent user of Microsoft 365, databases and other IT systems, including experience of data entry and maintaining electronic record systems.
• Ability to work independently using initiative, whilst contributing effectively as part of a team.
• Positive, flexible and proactive approach to work.
• Empathy, patience and the ability to work sensitively and respectfully with vulnerable people and individuals from a wide range of backgrounds.
• Commitment to equality, diversity and inclusion, professional standards and The Friendly Trust's values.

Desirable Skills and Experience

• Experience working within the charity, voluntary, health or social care sectors.
• Experience of handling front-line enquiries, telephone calls, reception duties or other customer-facing services.
• Knowledge of issues affecting people with learning disabilities and their families.
• Knowledge of welfare benefits, financial administration or related support services.
• Experience of using case management, CRM or client record systems, including CASPAR Gov or similar software.
• Experience of producing reports, statistics and monitoring information.
• Experience of coordinating office systems, administrative processes or facilities management.
• Knowledge of information governance, records management and basic financial administration, including invoice processing and record keeping.
• Good record of punctuality, reliability and attendance.

Personal Attributes

• Professional, trustworthy and dependable.
• Solution-focused, adaptable and committed to continuous learning.
• Able to remain calm and professional when handling sensitive or challenging enquiries.
• Committed to supporting The Friendly Trust's mission, values and person-centred approach.

Our client, Parkinson's UK, is looking for an enthusiastic and well organised public affairs professional, with a good knowledge of how policy change works in Westminster and Whitehall. You’ll support their work to raise the profile of Parkinson’s UK, increase awareness of Parkinson’s and build strong relationships with Parliamentarians and civil servants. Supporting the policy advisers, you’ll keep a close eye on developments in Parliament and support colleagues in the devolved nations in their Parliamentary work.

Role (What you'll do)

• Monitor activity in Parliament that relates to Parkinson’s and share information with colleagues
• Draft briefings and materials to support their work to build effective relationships with key parliamentarians, influencers and civil servants
• Provide support to the All-Party Parliamentary Group on Parkinson’s
• Support colleagues in devolved nations to ensure their public affairs work is aligned and supportive across the UK
• Support work to involve people with lived experience in the charity’s public affairs activities
• Produce inspiring communications about the organisation’s parliamentary activities that encourage their audiences to continue supporting their work
• Build a strong network with allies and partners in other charities and external groups.

Candidate (What you'll bring)

• Experience of working in Westminster or Whitehall or in the devolved nations’ assemblies
• Good interpersonal skills and the ability to provide administrative support
• Experience in political analysis and of working in a political environment and a good understanding of policy issues in health and care, welfare, work, transport or the disability arena
• Ability to network and build supportive relationships at all levels, including with volunteers
• Experience of using creative ways of communicating messages to Parliamentarians and civil servants  
• Research, analytical and information gathering skills
• Ability to maintain political impartiality
• Ability to prioritise own workload effectively and support others in meeting challenging deadlines.

How to apply

To be considered, please send a copy of your CV, together with a supporting statement (max 2 sides of A4) fully demonstrating how you meet all the criteria of the role, as stated in the "What you'll bring" section of the job description, via the Redirect button.

Please note that this is not an entry-level role. We can only consider candidates who clearly demonstrate experience working within a public affairs/political environment. For example, you might be working for an MP, or within a charity/NGO policy/influencing team or within a public affairs agency.

Due to timing, we are ideally looking for candidates with no longer than one month's notice.
 

Please note that you must already have the right to work in UK to apply for this role.

Closing: 12pm, Tuesday 28 July

Interviews: Wednesday 5 and Friday 7 August (online)

Start date: As soon as possible

In this role, you will play a vital role in enabling the smooth running of the organisation and its programmes through maintaining excellent programme administration, comms, governance, reporting systems and cross organisational project work. 

The role is a key part of the wider Core Team.  

The role is ideally suited to individuals with an interest in the core running of a charitable organisation.   

Good organisational and communication skills are essential, as is the ability to hold a multitude of tasks simultaneously. The role will provide support for the Senior Management Team and wider delivery team. This post offers an excellent opportunity to learn about communications, programme administration, programme set up and data management and reporting within the context of the voluntary sector.  

The role focuses on:

• Communications 
• Data Management and Reporting 
• Programme Administration

Communications 

• Prepare and maintain an annual comms timeline – including key celebratory or significant events for example mental health week, volunteer day etc ensuring that the Trust is maximising coverage across these key dates in the year;  

• Maintain the annual events calendar – work with programme leads to ensure events are being covered by comms; 

• Coordinate, collate and support with the preparation, completion and delivery of the ST newsletter – distribute via Mailchimp and oversee staff hard copy delivery;  

• Day to day social media, liaising with Programme leads for engaging content; 

• Monitor and ensure the website content is updated as needed; 

• Prepare Board report on Comms; 

• Be main contact for and oversee workstream with our Graphic Designer; 

• Write PR materials as needed; 

• Organise and oversee a regular Comms meeting with SLT – to include a focus on external and internal comms, the comms timeline and organisational events calendar 

Data Management and Reporting 

• Coordinating reporting deadlines and ensuring they are met by staff; 

• All reports to be saved into report folder and SLT notified to sign off; 

• Management of Plinth data management system, including managing supplier relationship, monitoring data is inputted correctly and staff training and support; 

• Oversight of data requirements per programme and extraction of headline data information for board reports and general funding bids and reports; 

• Attend quarterly Commissioner Meetings with colleagues. 

Programme Administration 

• Maintain and update contracts and grants master spreadsheet; 

• Preparing paperwork for new contracts and grants agreements; 

• Prepare and issue contract invoices using Xero accounting system; 

• Monitor payment schedule using Xero and update SLT; 

• Coordinate with accountants when contract invoicing is linked to monthly payroll; 

• Planning and set up of new programmes. Supporting staff to launch programmes according to contract funding; 

• Management of core support across delivery programmes including but not limited to advice and assistance, baby buddies, group programmes etc; 

• Supporting SLT with preparation and submission of bid applications 

• Supporting the Core Team with planning and delivering ad hoc organisational projects in line with Organisational Annual Strategy. 

Job Requirements 

Our work is place-based, and people focused. To be responsive to the community and to be able to support Shoreditch Trust activities, we do not offer remote working contracts. You will need to be flexible, working some evenings and weekends. Hours will be agreed on a mutually beneficial basis in line with planned activities. You will be expected to attend organisational meetings, events and clinical supervision. 

Person Specification   

Educational achievements, Qualifications, Training and Knowledge:   

Essential   

• Degree or equivalent qualification  

Experience:  

Essential    

• Work experience as an Administrative Officer, Administrator, or similar role  

• Familiarity with data management procedures and principles  

• Experience using social media platforms and website CMS  

• Experience of using Microsoft products including Word, Excel, and Outlook    

Desirable   

• Experience using e-marketing software e.g., Mailchimp  

• Experience using data management and evaluation software 

• Experience of processing financial claims/transactions   

• Supporting managers to meet deadlines   

Job related aptitude and skills:  

• Ability to communicate effectively by telephone, in writing, by e-mail and in person   

• Strong organisational and communications skills  

• Methodical and organised approach to tasks, with an eye for detail   

• Ability to work calmly under pressure prioritising competing demands effectively   

• Initiative, flexibility, and ability to handle change   

• Ability to produce accurate summaries of meetings, events, and conversations   

• Ability to attend work regularly and on time   

• Good problem-solving skills   

• Good influencing and negotiating skills with the ability to positively engage others and secure commitment and time   

Personal qualities:   

• A problem solver who enjoys translating complex information into practical applications 

• Commitment to continuous personal development  

• Ability to work alone, as well as working co-operatively as a team member   

• Willingness to learn about new initiatives   

• Specialist knowledge related to the area of appointment   

A little bit about the role 

​Contract:​ Part-time, 22.5 hours, 3 days a week (Tuesday, Wednesday & Thursday), Permanent

Location: Hybrid, 2 days a week expected in our London Office. Those living outside the M25 can opt to not receive London Office Allowance and agree a more flexible office attendance pattern at offer stage. ​

Please note that this role will be closing at 9am on Monday, 27th July 2026

​The Delivery Coordinator on the Approach Social Work Programme, organises the programme logistics, meetings, panels and events on behalf of the region. This includes the procurement of Teaching Day venues, liaising with other teams to ensure the smooth running of events and note-taking in meetings and panels while acting as a point of call for the team and participants.​​​​

The Delivery Coordinator is crucial to supporting the work of the wider team by supporting colleagues to ensure the efficient use of resources and scheduling that achieves the smooth Delivery of the Approach Social Work Programme.​​

The role requires someone who is skilled at building positive relationships with people in addition to being highly organised and the ability to manage multiple areas of work and use initiative to resolve issues. Attention to detail and a high level of accuracy is also essential.

We are looking for someone with:

• Excellent organisational and administrative skills.
• Strong communication and stakeholder management skills.
• A proactive, organised approach with the ability to manage multiple priorities.

Please see the job pack for a full list of responsibilities.

A little bit about you 

We are looking for someone with experience in administration or strong transferable skills, who is organised, proactive and enjoys providing high-quality support. You will be confident using everyday digital tools and systems, with the curiosity and willingness to learn new platforms as required. You will have strong attention to detail, excellent communication skills and the ability to build positive relationships with colleagues and stakeholders. You will be able to manage your own workload and use your initiative and contribute to a collaborative team that supports great experiences for participants and partners.

We have a fast-moving culture within the team and organisation, so we’re looking for someone who is who is well organised, details-focused and can use their initiative to do what works. You will have excellent communication skills, be able to build relationships with people and be willing to learn. There are lots of opportunities for growth and development in this role – and for the right candidate to make the role their own. 

If you feel you have the skills to make a real impact and contribute to creating lasting social change for children and families, we would love to hear from you. 

Important information

We have increased the diversity of Frontline’s workforce in the last 12 months, but we need to do more to have greater global majority representation in our senior roles. We know the value global majority voices bring and therefore, we are strongly encouraging applicants from these backgrounds to apply. We are also a disability confident employer and welcome applicants with disabilities.

We recognise that artificial intelligence (AI) such as ‘ChatGPT’ etc can be useful for applicants e.g. to shorten an initial draft, so we do not attempt to have an absolute ban on AI in applications. However we would caution applicants not to rely too much on AI in drafting answers to application questions. We want to hear your authentic voice arising out of your experience, and we will be looking for answers that use examples and experiences that are specific to you. You are more likely to be able to produce that kind of content yourself than an AI will.

We reserve the right to close this role ahead of the deadline once we reach a suitable number of applications, so please apply as soon as you can!

This role is ineligible for sponsorship and so all applicants must have the right to work in the UK.

Join the UK’s only charity dedicated to supporting children and young people who have a parent with a mental illness.

We’re looking for an organised, proactive and detail-oriented Administration & Business Support Officer to help keep our growing charity running smoothly.

Working closely with the Director of Operations, you’ll provide essential support across administration, finance, HR, governance and organisational systems. From coordinating recruitment and processing invoices to supporting Board meetings and maintaining key records, you’ll play a vital role in enabling our team to deliver life-changing support to children and families across the UK.

This is a varied role suited to someone who enjoys bringing order to busy environments, takes pride in producing high-quality work and enjoys helping colleagues succeed. As a small charity, we value flexibility, collaboration and a willingness to get involved wherever support is needed.

The role is home-based, with occasional travel to meetings in or around York and other locations across the UK.

Please download the application pack for full details about the role, responsibilities, person specification and application process.

This role will support the delivery of Sarcoma UK’s challenge events portfolio, with a particular focus on supporting the expansion of the London Marathon into a two-day event and providing excellent stewardship to a growing number of challenge event fundraisers.

This is a new, fixed-term role offers an excellent opportunity for someone passionate about fundraising to learn and develop within a busy, friendly and supportive fundraising team. The post is offered on a one-year fixed-term contract, with the possibility of becoming permanent.

At Sarcoma UK, we are committed to building an inclusive and diverse workforce.

We welcome applications from people of all backgrounds, communities and experiences. We are happy to discuss flexible working arrangements and will make reasonable adjustments throughout the recruitment process.

Benefits:

• Flexible working options including hybrid working
• Pension with 5% employer contribution
• 25 days holiday entitlement per annum plus bank holidays and the working days between Christmas and New Year
• Additional day off for your birthday
• Volunteering day per year
• Enhanced sick, maternity and adoption pay
• Sarcoma UK Life Insurance Scheme
• Health and wellbeing:
  • Health Cash Plan
  • Therapy sessions
  • Wellbeing Group
  • Team activities throughout the year
• Interest-free season ticket and bicycle loan

Our Promise: 

Everything we do is shaped by the people affected by sarcoma.

Our work is guided by five commitments:

• We are shaped and driven by people affected by sarcom: we listen to and learn from the experiences of patients and families.
• We are committed to equity: everyone affected by sarcoma should be able to access the same quality of care, information and support.
• We collaborate to make a bigger impact: we work with healthcare professionals, researchers, organisations and policymakers to achieve more together.
• We uphold the highest standards: we use evidence and expertise to push for better care, treatment and research.
• We are relentlessly ambitious: sarcoma is decades behind other cancers. We will use every opportunity to close that gap.

Duties and key responsibilities

Challenge Event Support

• Provide day-to-day support to the Senior Challenge Events Officer across Sarcoma UK’s challenge events portfolio.
• Act as a point of contact for fundraisers participating in challenge events, responding to enquiries and signposting them to the right support.
• Support the delivery of the London Marathon, including stewardship and the setup of the Running Show and after party.
• Help administer the challenge events process, including registrations, deadlines, record-keeping and post-event evaluations.
• Assist with the organisation of event-day experiences, such as cheer stations and receptions, to support participants and celebrate their achievements.
• Help compile reports and evaluations for events within the challenge event portfolio.
• Support research into new challenge events to help grow the charity’s portfolio.

Communications

• Support the creation of challenge event content for online and offline channels, including the website, working with the Senior Challenge Events Officer and the Communications team.
• Help compile impact messages for fundraisers.
• Help gather fundraising stories, case studies and achievements to share with the Communications team.

Supporter Care

• Provide friendly, gold-standard support to challenge event fundraisers, helping them access the resources they need to maximise their fundraising and stay involved long term.
• Help deliver personalised stewardship journeys to support participants in meeting or exceeding their fundraising targets.
• Respond promptly to fundraising enquiries by post, email and telephone.
• Help ensure fundraisers receive timely recognition, including letters, certificates and impact updates as appropriate.
• Send fundraising materials and packs to supporters.

Administration and Compliance

• Maintain accurate supporter records using Sarcoma UK’s database (Raiser’s Edge).
• Help ensure Gift Aid is captured at every opportunity.
• Help monitor and manage event fundraising stock.
• Work in line with fundraising legislation, including GDPR, risk management, health and safety regulations, and the Fundraising Regulator’s Code of Conduct.

Other

• Provide event support, which may involve occasional weekend or evening work.
• Adapt to the evolving needs of Sarcoma UK by undertaking other duties as required.

Role Overview
The Talent Set are delighted to partner with an amazing well known charity on a fantastic Legacy Officer role. This is an exciting opportunity to help embed a newly launched legacy proposition, supporting donor journeys through a blend of supporter care, communications and campaign coordination, alongside essential administration and record-keeping.

Key Responsibilities

• Manage day-to-day administrative duties, including handling post, banking support, scanning and filing in line with agreed processes
• Respond to inbound legacy enquiries via phone and email, ensuring sensitive, timely and accurate support
• Help coordinate legacy stewardship communications, including drafting, recording and maintaining high-quality contact histories
• Support marketing delivery for the legacy proposition, including compiling materials, liaising with relevant partners and meeting deadlines
• Monitor shared inboxes, triage enquiries and ensure information is logged and actioned correctly
• Provide helpful day-to-day support to colleagues across legacy activity and contribute to continuous improvements

Person Specification

• Experience in an officer/assistant-level role supporting customers or supporters, with confidence handling sensitive conversations
• Strong attention to detail and accuracy when recording information and managing enquiries
• Clear, professional communication skills for phone calls and written correspondence
• Experience working with marketing or communications activity (campaign materials, content, inboxes, or data-led updates)
• Competent administration skills: prioritising tasks, working to deadlines, and maintaining tidy, reliable records
• A people-focused approach with empathy and professionalism, paired with the ability to stay calm and structured

What’s on Offer
Salary: £36,437

How to Apply
To apply, please submit your CV demonstrating your suitability for this role by clicking the 'apply now' button (please do not apply via email). We aim to get back to all successful candidates within 48 working hours.

Commitment to Diversity
The Talent Set are committed to diverse and inclusive recruitment practices, ensuring equal opportunities for all applicants regardless of race, religion or belief, sex, sexual orientation, gender reassignment, marriage and civil partnership, pregnancy and maternity, disability, or age. We actively encourage applications from a wide range of backgrounds and are always happy to make reasonable adjustments to ensure a fair recruitment process.

If this role sounds like a great match, apply now and take the next step towards making a meaningful impact through legacy fundraising.

Role Overview
The Talent Set are delighted to partner with an amazing well known charity on a fantastic Legacy Officer role. This is an exciting opportunity to help embed a newly launched legacy proposition, supporting donor journeys through a blend of supporter care, communications and campaign coordination, alongside essential administration and record-keeping.

Key Responsibilities

• Manage day-to-day administrative duties, including handling post, banking support, scanning and filing in line with agreed processes
• Respond to inbound legacy enquiries via phone and email, ensuring sensitive, timely and accurate support
• Help coordinate legacy stewardship communications, including drafting, recording and maintaining high-quality contact histories
• Support marketing delivery for the legacy proposition, including compiling materials, liaising with relevant partners and meeting deadlines
• Monitor shared inboxes, triage enquiries and ensure information is logged and actioned correctly
• Provide helpful day-to-day support to colleagues across legacy activity and contribute to continuous improvements

Person Specification

• Experience in an officer/assistant-level role supporting customers or supporters, with confidence handling sensitive conversations
• Strong attention to detail and accuracy when recording information and managing enquiries
• Clear, professional communication skills for phone calls and written correspondence
• Experience working with marketing or communications activity (campaign materials, content, inboxes, or data-led updates)
• Competent administration skills: prioritising tasks, working to deadlines, and maintaining tidy, reliable records
• A people-focused approach with empathy and professionalism, paired with the ability to stay calm and structured

What’s on Offer
Salary: £36,437

How to Apply
To apply, please submit your CV demonstrating your suitability for this role by clicking the 'apply now' button (please do not apply via email). We aim to get back to all successful candidates within 48 working hours.

Commitment to Diversity
The Talent Set are committed to diverse and inclusive recruitment practices, ensuring equal opportunities for all applicants regardless of race, religion or belief, sex, sexual orientation, gender reassignment, marriage and civil partnership, pregnancy and maternity, disability, or age. We actively encourage applications from a wide range of backgrounds and are always happy to make reasonable adjustments to ensure a fair recruitment process.

If this role sounds like a great match, apply now and take the next step towards making a meaningful impact through legacy fundraising.

Are you passionate about using GIS and data to support nature recovery?  Do you have strong technical skills, excellent attention to detail and  an interest in freshwater conservation?

This full-time, three-year fixed-term role will support the Data and Monitoring Team in maintaining accurate spatial and tabular datasets, developing and supporting GIS tools and workflows, and ensuring robust reporting to our funder and Natural England.

Working closely with our conservation delivery team, you will support the development and completion of compensation sites, maintain ArcGIS and QGIS tools, assist with data collection systems such as Survey123 and Field Maps, and help troubleshoot GIS-related issues. The role would suit someone with a strong understanding of GIS principles, experience managing datasets, good Excel skills, and a meticulous, consistent approach to data quality.

This is an exciting opportunity to join the Newt Conservation Partnership and contribute directly to practical nature recovery through high-quality habitat creation and monitoring.

The successful applicant will be employed by Freshwater Habitats Trust, seconded full-time to the Newt Conservation Partnership.

Newt Conservation Partnership (NCP) is a community-benefit society whose main purpose is creating and managing high-quality habitat for great crested newts, at the same time providing new habitats for many other wetland plants and animals. We work closely with our funder, NatureSpace Partnership, and the charities Amphibian and Reptile Conservation and Freshwater Habitats Trust whose evidence-based best practice guidance we follow for the conservation of amphibians and ponds. 

Freshwater Habitats Trust is a friendly, nationally well-respected conservation charity that works to protect freshwater wildlife through practical, evidence-based and effective nature conservation projects. This job is an exciting opportunity to join a dedicated team of botanists, invertebrate biologists, herpetologists and freshwater conservation experts who are making a difference.

An application pack is available from our website

No CVs or agencies please.

Closing date: Friday 17th July 2026 (midday)

Interviews: Monday 3rd August 2026 (at our Oxford office)

Scottish Opera is Scotland’s national opera company and the country’s largest performing arts organisation. Founded in 1962 to make opera accessible to all, the company presents productions of international acclaim, from early works to world premieres. Performances are designed to be inclusive, with supertitles, audio-described and dementia-friendly shows, free and discounted tickets for under-26s, refugees, asylum seekers and schools, and touring productions reaching communities across Scotland.

The charity has a network of Patrons, members and supporters who engage with Scottish Opera at varying levels. This role supports that audience to feel connected and engaged with Scottish Opera, deepening their loyalty and seeking new ways to increase giving levels where possible and appropriate. It is a hands-on fundraising role, with scope to think and trial new ways of delivering supporter experience with the ultimate goal of growing the supporter base.

It is an exciting time to join Scottish Opera. They have invested in the fundraising team, there is organisation-wide support for fundraising, and many opportunities to engage supporters with exciting opportunities across Scottish Opera’s calendar.

This role might be for you if you consider yourself a relationship fundraiser – this is a people first role where engaging with donors over the phone and face to face will be the norm. You don’t have to have a background in philanthropy, you could have experience across community fundraising, corporate partnerships, individual giving or mid-value fundraising – the most important factor is that you understand fundraising and enjoy building great relationships with supporters and donors. This role is a great opportunity for an experienced fundraiser to step into a management level role, or for a candidate looking to specialise in mid-value, Patrons and membership fundraising.

Working within an arts and culture charity would be helpful for the candidate to have but isn't essential.

Application notes 

Please download the Candidate Info Pack provided for further information about the role, timelines and next steps.

To progress your application, please contact Jo at THINK Recruitment as per the guidance in the Candidate Pack to organise an informal screening call. Please note, we cannot shortlist candidates who have not had a screening call so please allow enough time to have a call before the closing date.

If you need assistance with downloading the pack, please send THINK Recruitment and our team will support you.

Closing date for applications: Midnight Monday 20th July 

Interviews are planned for Wednesday 29th or Thursday 30th July (Stage 1) and Wednesday 5th or Friday 7th August (Stage 2) 

Contract: Permanent, part-time contract.

Hours: 21 Hours, 3 days per week.

Salary: £20,000 - £23,000

Location: Hybrid, anchored to the Cardiff Carers Trust office 1 day a week. Flexibility to work from other Carers Trust’s offices around the UK when needed.

Working as part of the Wales team, the postholder will lead communications and marketing activity for both funds, ensuring carers’ stories, programme impact and opportunities for support are effectively communicated across Wales. The role will play a key part in building awareness, engaging stakeholders and delivery partners, and showcasing the difference these programmes make to unpaid carers’ lives.

The postholder will work closely with External Affairs colleagues in Wales and the UK-wide Communications and Marketing team to develop engaging digital content, media coverage, publications and social media activity. They will also coordinate learning and engagement events that bring together partners to share best practice and strengthen delivery across Wales.

As the postholder you will:

• Work with external suppliers including photographers, designers, translators and videographers.
• Lead communications and marketing activity for the Short Breaks Fund and Carers Support Fund in Wales.
• Coordinate learning, engagement and promotional events for stakeholders and partners.

Please download the attached recruitment pack to find out more. 

Transform Your Passion for Justice into Direct Action

Join All We Can as Engagement Officer for London and South East and put your passion for justice into action as you inspire other Christians to engage with All We Can. You will develop as a fundraiser, public speaker and creative thinker whilst building meaningful relationships with churches and justice-seeking communities. Your work will directly contribute to positive impact on communities facing structural inequalities around the world.

This is part-time role (21hrs/week) on 2-year fixed term contract.

What You'll Be Doing

• Design and deliver talks, sermons, acts of worship and workshops to churches and communities to inspire justice-seeking action
• Build and maintain strong relationships with church and community leaders based on partnership, love, collaboration and courage
• Develop and lead impactful speaking engagements, events, and fundraising initiatives within the region and beyond
• Use data insights to inform and target your engagement with churches, community groups, and events
• Deliver All We Can's plans for connecting with churches and supporters

What You'll Need

• Ability to deliver engaging sermons, talks, and workshops that inspire justice seeking action and clearly communicate All We Can's unique way of working
• Skills to build trust-based relationships across Methodist and other denominations reflecting our partnership approach
• Demonstrated skills in fundraising or other methods to raise money within church or community contexts

Your contract will be home-based and you'll need to travel across the region to fulfil the role's requirements.

Why Work With Us?

• We pioneer locally-led partnership-based international development model. We are bold, we are brave and we're not afraid to work differently. Your working days will be filled with purpose and meaning.
• Everyone's welcome! At All We Can, everyone's welcome irrespective of age, disability, gender, race or ethnicity, religion or belief, sexual orientation, or other personal circumstances. We're committed to building inclusive and caring culture. We value and respect the diversity of our employees and aim to recruit people who reflect diverse communities. We have policies and procedures in place to ensure that everyone's treated fairly and consistently at every stage of your employment, and we are open to consider reasonable adjustments for disabled people.
• We'll help you grow and develop

The team you'll be joining values participation, inclusive decision-making and good relationships. We care for each other and create a sense of purpose-driven community. 

For full list of accountabilities and requirements and the recruitment process, please see the application pack.

Application Requirements

Important note about completing your application – please read

When submitting the application, you will be asked to submit your CV and answer competency-based questions. There's no specified length for the answers and we ask you to use your judgment to balance between giving us as much information as needed and being succinct. Only applications that answer the questions will be considered. We'll not take into account answers which say: 'Please see the CV' or similar. The scoring is primary-based on the answers to the competency-based questions, so please ensure that you showcase your skills and experiences fully through those answers.

We look forward to receiving applications from people from variety of backgrounds and with different experiences. If you would like to find out more about the role and both organisations, we encourage you to get in touch.

Use of AI is monitored and if applicants have used it then they are required to declare this.

Ready to put your passion for justice into action and make a real difference? Apply now and join our mission to create just societies worldwide.

At Life Charity, our volunteers are at the heart of everything we do. They give their time, skills and compassion to support women, families and communities across the UK. We’re looking for a passionate and organised Volunteer Experience and Engagement Officer to help us recruit, engage, support and celebrate our volunteers, ensuring they have a positive and rewarding experience from their first enquiry through to long-term involvement.

Accountable to: HR Advisor, Retail and Volunteer Operations Manager

Location: Home Based with travel to sites around the UK and to the Leamington Spa Office

Contract Information: 21 hours per week across a minimum of 3 days/Permanent

Salary: £15,288 actual (£25,480 FTE)

Benefits:

• 25 days holiday plus bank holidays (pro-rota for part time contracts)
• Pension Scheme
• Flexible working arrangements
• Birthday leave after 1 years’ service. 
• Paid mileage for travel to locations other than base location.

Internal Relationships: Directors and Heads of departments/HR Team/All staff within Services and Income Generation Teams

External Relationships: Volunteer Centres/Local Communities/Local Councils/Associations that support volunteer management/Training providers

The Volunteer Experience & Engagement Officer plays a key role in ensuring that volunteers have a positive, meaningful, and impactful experience with the charity. This role is responsible for recruiting, supporting, engaging, and retaining volunteers, while fostering a strong sense of community and alignment with the organisation’s mission.

Key Responsibilities

Volunteer Recruitment and Onboarding

• Develop and deliver effective volunteer recruitment strategies
• Manage volunteer applications, interviews, and selection processes
• Coordinate onboarding, inductions, and training sessions
• Ensure all volunteers are safely and appropriately onboarded (including checks where required)

Volunteer Experience and Engagement

• Act as the main point of contact for volunteers, providing ongoing support
• Design and implement initiatives to enhance volunteer satisfaction and engagement
• Organise events, recognition programmes, and feedback sessions
• Build a strong, inclusive, and motivated volunteer community

Retention and Development

• Monitor volunteer engagement and identify opportunities to improve retention
• Provide opportunities for skills development and progression
• Address concerns and resolve issues in a timely and supportive manner

Communication and Coordination

• Maintain regular communication with volunteers through newsletters, updates, and meetings
• Work closely with internal teams to match volunteers to suitable roles
• Ensure clear role descriptions and expectations for all volunteer positions

Monitoring and Reporting

• Track volunteer data, hours, and impact
• Collect feedback and evaluate volunteer programmes
• Produce reports on volunteer engagement and outcomes

Safeguarding and Compliance

• Ensure all volunteering activities comply with organisational policies and safeguarding standards
• Promote a safe, respectful, and inclusive environment for all volunteers

Key Outcomes

Growth in Volunteer Base

• Increase in the number of active volunteers
• Strong pipeline of new applicants from diverse backgrounds
• Reduced time to recruit and onboard new volunteers

High-Quality Volunteer Experience

• Positive volunteer satisfaction scores (e.g. via surveys/feedback)
• Volunteers report feeling valued, supported, and connected to the mission
• Consistent delivery of a structured and welcoming onboarding experience

Volunteer Retention & Commitment

• Improved volunteer retention rates over time
• Increased average length of volunteer engagement
• Higher levels of repeat participation and commitment

Engagement and Community Building

• Regular and well-attended volunteer events, communications, and initiatives
• Strong sense of community and belonging among volunteers
• Increased participation in engagement activities (meetings, training, events)

Effective Volunteer Deployment

• Volunteers are well-matched to roles aligned with their skills and interests
• Positive feedback from internal teams on volunteer contributions
• Reduced gaps in volunteer coverage across departments

Measurable Impact of Volunteering

• Clear tracking of volunteer hours and contributions
• Demonstrable impact of volunteers on service delivery and beneficiaries
• Ability to evidence volunteer value for reporting and funding purposes

Strong Communication and Relationships

• Consistent, clear, and engaging communication with volunteers
• Positive relationships between volunteers and staff teams
• Timely response to volunteer queries and concerns

Compliance and Safeguarding

• All volunteers appropriately trained and compliant with policies
• Safeguarding standards consistently upheld
• Minimal incidents due to clear processes and proactive management