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The Eikon Charity, New Haw, Surrey (On-site)
£34,000 - £37,000 per year
This new role involves managing a range of Central Services for the Eikon Charity & to be a familiar constant presence in the Eikon offices
Posted 1 day ago
Closing in 4 days
The Sutton Trust, London (Hybrid)
£45,000 - £55,000 per year (dependent on level and experience)
Posted 6 days ago
Closing in 5 days
Hospice UK, London (Hybrid)
£36,548 per annum + excellent benefits
Help bring the hospice sector together by leading our Networks, Groups and Big Conversations.
Posted 5 days ago
BASIC (British American Security Information Council), Remote
£36,050 - £46,350 per year
Posted 1 week ago
United Reformed Church (West Midlands) Trust Ltd, Birmingham (On-site)
£29,316 per year (based on full-time equivalent of £48,860)
Synod Property Officer sought to provide expertise regarding properties in the United Reformed Church West Midlands Synod (part-time)
Posted 4 days ago
BASIC (British American Security Information Council), Remote
£36,050 - £46,350 per year
Posted 1 week ago
Blesma, The Limbless Veterans, Remote
£27,300 FTE (£16,380 pro-rata)
Looking for an enthusiastic Fundraising Officer in the North of England to join a highly successful team at Blesma, The Limbless Veterans
Posted 1 week ago Apply Now
Closing tomorrow
Hays London Ebury Gate, London (Hybrid)
Up to £78000 per annum + 8%-15% non-contributory pension
Posted 3 weeks ago Apply Now
Closing in 3 days
Alexandra Palace, London (Hybrid)
£85k - 90k per year
Posted 2 weeks ago Apply Now
Closing in 5 days
Barbican, London (Hybrid)
£36,900 to £40,850 including Inner London Weighting
Posted 3 weeks ago
Page 7 of 9
London, Greater London (On-site)
£25,207 - £26,500 per year
Full-time
Permanent
Job description

We are seeking a compassionate and organised individual to join our team as a Triage and Advice Officer. In this frontline office-based role, you will be the first point of contact for clients seeking support from our charity. You’ll be responsible for gathering essential personal and case information, assessing their needs, and either referring them to our service teams or signposting them to external organisations better suited to assist.

The successful candidate will be:

  • Organised and able to manage a varied workload
  • Compassionate, patient and empathetic in their approach to client interactions.
  • Be confident using the telephone and proficient in computer systems and digital tools  

 To apply please download the recruitment pack and forms from our website . Closing date is midnight on 15 Sept 2025.

 We value diversity and warmly encourage applications from disabled and LGBTQIA+people, candidates who share     lived experiences with our service users, and people from Black, Asian and global majority communities.

Application resources
Posted by
Cambridge House View profile Organisation type Registered Charity Company size 51 - 100
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Posted on: 12 August 2025
Closing date: 11 September 2025 at 12:34
Job ref: Triage0925
Tags: Advice / Information, Advocacy, Customer Service, Customer support, Data Entry, Helpline, Justice, Social / Support Work

The client requests no contact from agencies or media sales.