Grants compliance officer jobs
Location: Reading, Hybrid
Hours: 37 per week
Salary: £37,132 per annum
Contract Type: Permanent
Campaign Closes: 28th November 2025
First Stage Interviews:8th and 10th December 2025
Second Stage Interviews: W/C 15th December 2025
Make-A-Wish UK is seeking a dynamic and experienced Senior Mass Participation Events Officer to lead the delivery of our flagship fundraising events, including the London Marathon, and to help shape the future of our mass participation portfolio. This is a fantastic opportunity to make a meaningful impact while working in a collaborative, purpose-driven environment.
Essential Criteria
- Minimum 3 years’ experience in events fundraising or a related role.
- Proven experience of delivering events and supporter journeys.
- Strong project management and organisational skills.
- Experience of working with digital marketing and CRM systems.
- Excellent communication and stakeholder management skills.
- Ability to work independently and manage multiple priorities.
- Strong understanding of fundraising compliance and GDPR.
- Experience of account managing a wide variety of clients/supporters/customers
- Experience managing own workload, prioritising and responding to changing demands
- Experience of reporting on financial and KPI performance
- Excellent numerical and analytical skills with a keen eye for detail, ensuring data accuracy and a strong understanding of reports.
- Experience of working to and exceeding financial targets and KPIs, and being accountable for hitting set income targets or putting plans in place to mitigate income losses due to underperformance.
- Ability to work proactively and make data driven decisions, able to use initiative and plan and arrange own workload to meet set objectives.
Core Purpose:
The Senior Mass Participation Events Officer will play a pivotal role in the development and delivery of Make-A-Wish UK’s mass participation events portfolio, most notably the London Marathon, as well as other third-party and Make-A-Wish owned products (e.g. walks, runs, virtual events).
This position will lead on event delivery, support new product development, and coordinate marketing and supporter journey planning. You will work closely with internal teams and external partners to ensure seamless delivery, exceptional supporter experiences, and continuous improvement across the programme. This role is key to driving income growth, supporter acquisition, and retention through strategic planning and operational excellence.
This role sits within the Public Fundraising team who are responsible for individual giving, legacies, community fundraising, third party Mass Participation events, and owned fundraising products and events. The Public Fundraising team plays a vital role in contributing to our organisational strategic goal of developing sustainable sources of income.
Key Responsibilities:
Strategy & Planning
- Support the development and implementation of multi-year plans for mass participation events across a broad range of markets, activities and products.
- Lead on the delivery of a range of third-party challenge events, owned products and virtual events, including recruitment and onboarding of new supporters, stewardship of supporters, budget management, event planning and logistics, volunteer management, and evaluation and reporting on events, taking learnings forward to improve future events. This role will primarily manage the London Marathon, which is our biggest third-party fundraising event, bringing in around 50% of all third-party events income.
- Contribute to the innovation pipeline by identifying opportunities for new products and enhancements and supporting the development of minimum viable products.
- Evaluate performance and identify opportunities for growth.
- Ensure plans are data-driven and aligned with organisational strategy.
- Work proactively to identify a pipeline of future support and new fundraising opportunities, varying across corporate teams, groups and associations, individual supporters and third-party activities, converting prospects into confirmed supporters to maximise income growth.
- Work to an agreed income target with the aim of exceeding and growing income. You will have responsibility and accountability for hitting financial targets.
Acquisition and retention of supporters
- Coordinate marketing plans for acquisition, working with the creative team and digital freelancer.
- Brief and manage asset creation for campaigns across digital and print.
- Liaise with the email specialist to support campaign delivery via Campaign Monitor.
- Build and optimise registration flows to ensure a seamless user experience.
- Develop and deliver automated, multi-channel supporter journeys to retain donors, maximise fundraising, and promote further engagement.
- Implement key milestones including welcome communications, fundraising support, and post-event stewardship.
- Align supporter journeys with the wish journey to deepen engagement.
- Implement key milestones of the supporter journey including welcome calls, race pack mailings, thank you mailings and fundraising chases.
- Maintain effective relationships with Make-A-Wish UK colleagues and supporters, maximising retention and long-term value, and identify cross-departmental opportunities where appropriate by working collaboratively.
- Effectively steward small and medium corporate teams, ensuring corporate partners participating in third-party Mass Participation events have an exceptional experience.
- Coordinate cross-functional input from brand, digital, supporter care and wishgranting teams to ensure integrated delivery of mass participation events.
Event Management and Delivery
- Lead planning and delivery of a portfolio of mass participation events, including logistics, budgeting, and on-the-day coordination.
- Act as operational lead for assigned events and products, making decisions on delivery approaches, resourcing, and supporter experience within agreed strategic parameters
- Provide informal mentoring and guidance to the Mass Participation Events Officer, supporting their development and ensuring consistency in delivery. Support the Officer with event logistics and delivery as needed.
- Maximise supporter engagement to meet income targets and KPIs at events.
- Develop project plans, marketing plans and supporter journeys for a portfolio of mass participation events.
- Attend Mass Participation events and represent Make-A-Wish in a professional manner. Be prepared to work some weekends and evenings where required.
- Lead on event day logistics including the management of staff and volunteers.
Monitoring and Evaluation
- Monitor fundraising progress and approve partner invoices in alignment with the team’s budget and coding structure.
- Monitor event performance against agreed KPIs including recruitment targets, fundraising targets, and average fundraising per head.
- Make data-informed decisions to optimise event delivery and supporter journeys, escalating strategic or high-risk issues to the Manager.
- Present results and learnings in monthly meetings with the wider Public Fundraising team and contribute to strategic reviews.
- Use learnings to feed into the ongoing development of the overall Mass Participation events strategy.
- Be accountable for set income and acquisition targets, continually monitoring performance against targets, using initiative to spot opportunities for improvement and areas of growth and acting on these opportunities.
Together, we create joy, happiness and magical memories through life-changing wishes for children with critical illnesses.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We are The Trust Partnership; a fast growing and innovative social enterprise helping charitable foundations and almshouses to be better managed and to use their resources more effectively for the benefit of the wider public. In short, we are having a big impact in philanthropy sector.
We are excited that we’ve not only been able to build a thriving business, but to do so on strong ethical foundations. The way we look after our staff, our clients and other stakeholders is important to us. We believe it’s possible to be a good business and a profitable one at the same time.
We are looking for someone special to join our growing business. You will be responsible for a portfolio of trusts who require clerking and supported by specialists in grantmaking and administration. Experience of working with boards of Trustees is essential.
You need to be able to access London easily, sometimes at short notice.Occasional visits to our office in Gloucestershire will also be necessary. You will also be required to undertake a DBS check.
We are looking for a motivated individual with an exemplary work ethic and a professional attitude. Accuracy is essential and an eye for detail that is balanced with an ability to see the bigger picture. Respect, integrity and emotional awareness are central to the role.
Working with us you will receive the following benefits
·Career progression opportunities
·Flexible working environment
·Professional development
·Membership of an employee benefits platform
·Charitable Giving matching up to £200 per annum
·25 days’ holiday per annum plus Bank holidays (FTE)
·Christmas shutdown (included in above)
·Additional day’s contractual leave entitlement after each fifth year of service (up to a total of six days)
·Eyecare voucher scheme.
The Trust Partnership manages charitable trusts, foundations and almshouse charities with its unique resources, helping them to be more effective



Refugee Welcome Officer
Canterbury
£24,752 pa pro rata plus excellent benefits (FTE £30,940)
28 hours per week
Fixed-term contract for three years
The Refugee Welcome Officer is an exciting and unique role, supporting groups across the county who engage with the Social Justice Network to take part in the Afghan Welcome Project. You will assist with group formation, volunteer recruitment, training and provide ongoing mentoring to ensure their success.
As Refugee Welcome Officer you will work closely with the groups, local authorities, the Home Office, the Ministry of Housing, Communities and Local Government and other key stakeholders to source suitable housing, matching families to accommodation whilst ensuring compliance.
You will build and maintain effective relationships with local agencies, councils, community groups and other sponsors to facilitate resettlement and share best practices, as well as taking the lead for coordinating recruitment and training and support for volunteers. You will also maintain DBS checks, training records and provide ongoing supervision and guidance.
In addition, you will assist with grant applications, fundraising initiatives, marketing and awareness-raising through social media, newsletters, events and community presentations.
You will have a strong passion for supporting resettled families and enabling local communities to be welcoming and inclusive. You will have experience working with volunteers, community groups or charitable organisations, and preferably experience supporting vulnerable individuals or families, including refugees or asylum seekers.
Knowledge of housing processes, private tenancies, and local support services is important, as are excellent interpersonal, written and verbal communication skills. You should be confident influencing, negotiating and problem-solving in complex situations.
Experience of delivering training and supporting volunteer development, a full, clean UK driving licence and access to a vehicle and a willingness to travel within Kent, London and the Southeast is essential.
The Canterbury Diocesan Board of Finance employs this role on behalf of the Social Justice Network (SJN), a UK-based charity that works to promote social justice, inclusion, and support for vulnerable communities. One of SJN’s key initiatives is the Afghan Welcome Project, which supports the resettlement of Afghan families across Kent, London, and the Southeast of England. The project works in partnership with government bodies, local authorities, charitable organisations, and community groups to ensure refugee families are safely housed, supported, and integrated into their local communities.
The aim of the Social Justice Network is to bring people together. Issues of low income, debt, lack of skills, poor mental health, forced displacement and isolation are complex and closely interlinking, trapping communities and individuals in a web of poverty. Our vision is to see all churches, in every community, coming together to tackle these issues through action, prayer and giving.
Our Kent Refugee Programmes are dedicated to supporting individuals and families rebuilding their lives after forced displacement. We offer a range of services including Welcome Hubs, Arts and Wellbeing activities, ESOL classes, employment support, and casework. Our approach centres on fostering long-term, meaningful connections with local communities, helping restore a sense of stability, dignity, and belonging.
We aim to deliver work through innovative partnerships with other charities, voluntary organisations, and local authorities. We aim to improve access to resources, make local work more effective, and create a framework for others to respond to the social challenges in Kent.
Closing date: 27th November 2025, 11.59pm
Interviews 10th December, Canterbury
CHANGING ATTITUDES • TRANSFORMING LIVES • CREATING SECOND CHANCES
THE CLINK CHARITY - Director of Finance and Resources
Salary: £70,000–£80,000 (dependent on experience)
Contract: Permanent
Working Pattern: Full-time; 39 hours per week
Location: Herne Hill Head Office, London (4 days per week in the office)
Closing Date: Friday 12 December 2025
ABOUT THE CLINK CHARITY
The Clink Charity, founded in 2009, aims to prevent and reduce reoffending through training, rehabilitation and support. We deliver hospitality and horticulture training behind prison walls and in the community, creating an environment where students gain skills, confidence and qualifications to rebuild their lives.
We have trained approximately 5,000 people in prison and delivered 2,600 City & Guilds qualifications across hospitality and food courses.
A unique part of The Clink is our post-release support and mentoring programme, supporting individuals with health and mental health needs, housing, employment, family connections and friendships.
The charity operates a fine-dining restaurant inside HMP Brixton, training kitchens across the prison estate, horticulture projects at HMP Send and HMP Erlestoke, a commercial bakery in Brixton, and a bespoke delivery service, Catered by Clink.
Clink Events is our social enterprise catering business, with food produced by women in HMP Downview and an additional kitchen in Herne Hill. Alumni provide front-of-house service at major London venues including the Guildhall, Science Museum, Cutty Sark, Kew Gardens and the Camden Roundhouse. In 2024, across 218 events, The Clink served 36,000 people.
More information is available on our website and social media channels.
DUTIES AND RESPONSIBILITIES
General Responsibilities
- Overall responsibility for financial management, including strategic planning, reporting, budgeting, systems and controls.
- Responsibility for IT, HR, premises, lettings and administration.
- Active member of the senior leadership team, working with colleagues and the Board of Trustees.
- Promote the Charity’s ethos and support charity initiatives and policies.
Financial Responsibilities
- Develop and implement the financial strategy and conduct financial modelling for strategic decision-making.
- Lead all financial procedures and reporting, including monthly budget monitoring, management accounts and annual accounts.
- Maintain financial controls, standards and systems.
- Prepare and maintain budgets, financial plans and forecasts.
- Provide information for financial returns, bids and grant claims.
- Maintain the Asset Register and Risk Register.
- Negotiate, manage and monitor tenders, contracts, licences and service agreements.
- Act as cost centre manager for designated budget areas.
- Advise staff on financial matters.
- Manage key charity resources such as printers, transport and other significant assets.
HR Responsibilities
- In liaison with HR Managed Services (Solution22), oversee an effective HR function covering recruitment, induction, training, payroll, pensions, performance, retention and wellbeing.
- Ensure the CEO and leadership team have access to HR advice and data.
- Oversee policies and procedures and ensure the Handbook is updated in line with legislation.
Premises Management
- Lead responsibility for the Head Office site, including maintenance and development.
- Report to the CEO and Trustees on premises issues and recommend repairs or capital works.
- Liaise with contractors regarding building maintenance.
- Monitor energy consumption and implement savings.
- Prepare an annual maintenance plan and capital work forecasts.
- Manage income from facility lettings and other revenue sources.
- Manage the premises budget and ensure value for money.
Health and Safety
- Act as Health and Safety Officer and ensure compliance with all legislation and procedures.
- Prepare and update the emergency plan and risk analysis.
- Conduct regular health and safety risk assessments.
- Ensure First Aid requirements are met and logs maintained.
- Arrange health and safety training.
IT Support
- Manage the IT Services contract with Computerlink.
- Ensure IT systems and devices are well maintained.
- Plan and oversee IT projects and updates.
- Ensure e-safety and GDPR compliance.
- Ensure systems are protected against cyber-attacks.
- Ensure all necessary IT licences are in place.
Risk Management and Data Protection
- Maintain risk management procedures and disaster recovery plans.
- Monitor risk policies to minimise organisational risk.
- Maintain and update the operational Risk Register.
- Oversee insurance arrangements.
- Liaise with the Data Protection Officer and ensure compliance with data protection and FOI policies.
- Ensure staff receive data protection training and respond to subject access and FOI requests.
Other Duties
- Follow safeguarding and child protection policies.
- Maintain confidentiality of records and information.
- Participate in training and maintain professional development.
- Induct and train new staff as required.
- Collaborate with colleagues across the organisation.
- Comply with Equal Opportunities policies.
- Support whole-charity initiatives and events.
- Attend Trustee Board and Committee meetings when required.
Line Management
- Finance Manager and Accounts Officer.
- Relevant contractors (IT, HR, cleaning).
Duties may vary at the reasonable discretion of the CEO.
The Clink Charity is committed to safeguarding and promoting the welfare of children and young people. An enhanced criminal record check is required before appointment.
HOW TO APPLY
To apply, by sending your CV. We will then request a supporting statement (maximum of 2 slides A4) via our HR Managed Services Team at Solution22.
In your supporting statement, address the criteria in the person specification and provide evidence of how you meet them.
Closing date: Friday 12 December 2025.
Interview Dates:
- First stage: week commencing 5 January 2026
- Second stage: week commencing 12 January 2026
Only shortlisted candidates will be contacted. If you do not hear within two weeks of the closing date, your application was unsuccessful.
If you would like an informal discussion about the role, calls with Chief Executive Donna Marie Edmonds can be arranged.
APPOINTMENT PROCESS
After the closing date, the recruiting manager and panel will shortlist applicants who meet the essential criteria. Late applications are not considered.
Interview
Shortlisted candidates will attend a selection process conducted by a panel of two or more. Any additional requirements (tests, presentations) will be communicated in advance.
Interview Outcome
Candidates will be informed verbally or in writing. The successful candidate will receive a written offer. Unsuccessful candidates may request feedback.
References
Successful applicants must supply two referees. References will only be contacted with permission after a conditional offer has been made.
Offers of employment are subject to satisfactory references, right-to-work verification, qualification checks (where applicable) and a DBS check (where required).
Personal Information
Personal data will be used only for recruitment purposes. See our website Privacy Notice for details.
EQUALITY, DIVERSITY AND INCLUSION (EDI)
We welcome applicants from all backgrounds and particularly encourage applications from disabled people, LGBTQIA+ individuals, Black, Asian and Minority Ethnic applicants, and those experiencing marginalisation.
ACCESSIBLE RECRUITMENT
If you have a disability or specific needs and require adjustments at any stage of the process, please let us know in your application.
Purpose of the Job
This role is an exciting opportunity for an outstanding individual to join the UK Youth Employer Engagement team as part of the Network Delivery Department, supporting the Summer Jobs Programme. With a focus on identifying and securing employment placements and income for The Summer Jobs Programme, the Employer Engagement Officer plays a key role in ensuring strong stewardship and a positive employer experience of the programme and partnership with UK Youth over the next 12 months.
Key Responsibilities
Employer recruitment and income generation
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Work closely with the Employer Engagement Manager to develop and implement an employer engagement strategy, integrating both local and national approaches.
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Support the development of employer sponsorship proposals, creating a menu of different engagement levels to meet income targets
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Work with the Employer Engagement Manager and the wider Corporate Partnerships Team to collaborate on UK Youth fundraising opportunities and integrate our employer ask into our wider corporate partnerships offer
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Track, monitor and report confirmed placements in specified locations.
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Input to feedback for programme funder, the Youth Endowment Fund, on corporate partnership opportunities
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Identify and engage with regional and localised contacts to assist in sourcing placements (e.g. local business networks).
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Accurately record programme donation contributions
Employer training and management
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Manage relationships with a cohort of employers throughout the programme, including:
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Securing their commitment to provide placements and funding in agreement with the programme’s terms of reference
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Ensuring they have the information and tools to succeed within the programme.
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Act as the primary point of contact at UK Youth.
Key Internal Relationships
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Collaborate closely with The Summer Jobs Project Manager to:
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Ensure consistency and accuracy of approach and information.
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Support Local Delivery Partners to build relationships with employers.
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Attend one to one meetings and appraisals with the Employer Engagement Manager
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Work in partnership with colleagues in the Communications team to enable the delivery of high-quality comms activities that support employer recruitment.
Experience we're after
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Experience of fundraising, sales or recruitment
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Experience of working in a busy and deadline-driven work environment
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Experience of managing multiple relationships
Who we are
UK Youth is a leading charity that exists to ensure all young people are equipped to thrive and empowered to contribute at every stage of their lives. We work with others to ensure that the youth sector is strengthened, supported, and that provision is youth-led, evidence-informed and delivers high-quality outcomes. UK Youth plays a unique role in addressing the lack of investment in the youth sector, the lack of cross-sector understanding in how youth work makes a difference and the limited opportunities to embed effective solutions. These factors lead to mass inequality of access to youth services for young people.
Why work at UK Youth?
Young people are facing a complex and increasingly challenging world. There are pressures on their mental health, employment prospects, and even physical safety. Youth work is an essential tool to help young people navigate these difficulties and set them up with skills for life. But over ten million young people are currently unable to access this life changing and even life-saving resource. UK Youth brings together young people and youth workers with business leaders, teachers, doctors, and other professionals to identify solutions, provide practical support and campaign for social change. By working at UK Youth, you will be a joining a committed group of people who are seeking to tackle the systemic problems letting young people down.
We are a value-based, passionate and committed organisation offering a friendly working environment with lots of opportunities for professional development and socialising (even for those working remotely!) from lunch and learn sessions, staff quizzes to virtual coffee meet ups.
UK Youth prides itself on being an Equal Opportunity employer and we would particularly welcome applications for this role from those who identify under one of the protected characteristics under the Equality Act 2010.
We value the differences that a diverse workforce brings and are committed to inclusivity, and to employing and supporting a diverse workforce. Our selection procedures ensure that people are treated on the basis of their relevant merits, experience, skills and abilities and that no individual receives more or less favourable treatment.
What we can offer you
We offer a competitive range of benefits, good work/life balance, excellent learning and development opportunities and vibrant organisational culture:
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Flexible/Agile Working
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27 days annual leave plus bank holidays (pro rata for part time employees)
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Funded training provided in; Safeguarding, GDPR, Information and Cyber Security & Equality & Diversity
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Other training available in support of your personal and professional development
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Pension scheme (currently UK Youth match employee contributions up to 5%)
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Membership of our life insurance scheme which would pay-out up to 4 times your salary
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Employee Assistance Programme to support employees both professionally and personally
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20% discount off bookings at Avon Tyrrell, our New Forest Outdoor Centre, including camping, lodges and outdoor activities.
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IT equipment provided for the duration of contract
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CycleScheme and TechScheme
How to apply
If you would like to be considered for this fantastic opportunity, please complete an application via our completely anonymised recruitment system provided by Applied which looks to create a fair and unbiased application process for all. Scroll to the top of the page and start your application.
Closing date: Monday 1st December 2025 at 09:00am
Provisional Interview Dates: W/C 8th December 2025
UK Youth is a leading charity with a vision that all young people are equipped to thrive and empowered to contribute at every stage of their lives.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Fundraising Specialist
Location: Brighton (Hybrid working available)
Hours: Part-time, 21 hours/week
Salary: £18,000 pro rata (£30,000 FTE)
Contract Type: Permanent
Application Deadline: 30/11/25
Contact: Sabina Karabasic
About MindOut
MindOut is a mental health service run by and for LGBTQ+ people. We work to improve the wellbeing of LGBTQ+ communities, reduce stigma, and promote a culture of positive mental health. We are a values-driven charity with a national reach and a strong reputation for impactful, inclusive services.
The Role
We’re looking for a passionate and experienced Fundraising Specialist to help us grow and diversify our income streams. You’ll play a key role in securing sustainable funding to support our life-changing services, working closely with the Charity Director, Board of Trustees, and wider team.
This is an exciting opportunity to join a dynamic organisation and make a lasting difference in LGBTQ+ mental health.
Key Responsibilities
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Develop and implement fundraising strategies and campaigns.
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Build relationships with donors, trusts, foundations, and corporate partners.
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Manage donor platforms and systems (Donorfy).
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Plan and deliver fundraising events and community engagement activities.
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Support marketing and communications to amplify fundraising efforts.
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Contribute to financial planning, reporting, and compliance.
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Recruit and support volunteers for income generation activities.
About You
We’re looking for someone who:
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Has lived or professional experience of LGBTQ+ identities and intersectionality.
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Brings 5+ years’ experience in fundraising or equivalent transferable skills.
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Has a proven track record of successful campaigns and donor engagement.
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Is confident managing multiple income streams and stakeholder relationships.
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Understands fundraising regulations and best practice.
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Is highly organised, strategic, and collaborative.
Why Work with Us?
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Be part of a nationally recognised LGBTQ+ mental health charity.
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Flexible hybrid working options.
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Supportive and inclusive team culture.
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Opportunities for growth and development.
How to Apply
We welcome applications from all backgrounds and are committed to equality, diversity, and anti-discrimination. Interviews will take place on the 8th of December and 9th December.
We actively welcome applications from people with lived experience of mental health challenges, and from individuals who identify as LGBTQ+, people of colour, disabled, or from other underrepresented communities - your unique perspective and voice are valued here.
Employee Benefits include:
- 29 days annual leave + Bank Holiday
- One day off for your birthday each year
- Flexible working
- Hybrid working
- Access to our EAP (Employee Assistance Programme)
- Up to 5% employer contribution towards your pension
Please ensure you submit a cover letter with your CV (maximum two pages) referencing your skills & experience with regard to our core purpose and person specification outlined in the job description.
We work to improve the mental health and wellbeing of all LGBTQ+ people, reduce stigma and make LGBTQ+ mental health a community concern.
The client requests no contact from agencies or media sales.
Doorway is a registered charity that has been supporting young people who are homeless/at risk of homelessness for 28 years, across Warwickshire. We are moving into an exciting phase of innovation and development as we set our strategy for the next three-five years.
We are seeking a dynamic, creative and strategic individual to contribute to our development and help us to achieve our goals. Ensuring that we go from strength to strength and have a sustainable future, through successful income generation and brand visibility.
The ideal candidate will be proactive, have excellent organisational and communication skills, with the ability to build relationships with donors, sponsors and partners. A motivated experienced individual with the ability to work in a fast paced environment, delivering fundraising and income generation activities on time.
- Lead on income generation from corporate partnerships
- Develop innovative projects
- Implement strategic approach to grant and trust funding
- Build strong long-term relationships with corporate funders, grant makers and lead on community fundraising campaigns
Join us to bring your experience, passion, and ideas to help make a real difference to the lives of our young people.
Our mission is to give homeless young people a future through advice, accommodation options, support and life skills development.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Main Role & Responsibilities
The overall purpose of this role is to support the Head of Fundraising in establishing a corporate partnerships income stream as part of Ygam’s new Income Generation strategy, which underpins the organisation’s ambitious aims and objectives. This role offers a unique opportunity to make a significant impact in diversifying our range of income streams to ensure financial health for the future of the charity, underpinned by sustainable and ethical fundraising models.
You will have the chance to work with a diverse range of organisations and develop compelling, creative pitches and applications for corporate support. You will also play a key role in identifying opportunities and developing relationships with corporates to strengthen the chance of bid success in both the short and medium term.
Join us in this pivotal role and be part of a mission-driven team dedicated to making a difference. Your contributions will bolster our fundraising efforts and advance our mission in meaningful ways.
Who are we looking for?
Ygam is seeking an experienced corporate fundraiser, or individual with transferable skills, to join our tight-knit and ambitious team. This role offers a fantastic opportunity to use your communication skills and initiative to manage and develop a pipeline of corporate partnerships opportunities, spotting synergies and developing relationships with potential donors. By writing proposals and managing a calendar of supporting activities, you will not only hone your communication skills, corporate account development and management, but also make a tangible impact on our mission to Safeguard our Digital Generation.
Key tasks:
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manage and grow a portfolio of small to medium corporate partners, increasing income by identifying new prospects and through the stewardship of existing donors.
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write high quality applications and communicate accurately and transparently on the progress made in partnerships.
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work with our programme experts to develop expertise in key programme areas and build your knowledge of Ygam’s work.
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support with applications and reports to large corporates and other associated fundraising activity.
The ideal candidate will be motivated, creative, and organised, with a knack for relationship building. This role suits an ambitious self-starter with excellent research, communication, writing, IT, and presentation skills. We are looking for someone who believes in Ygam’s mission and is excited to collaboratively shape and develop our fundraising work.
Role Requirements
Duties will include but not be limited to:
Business Development
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Work with the Head of Fundraising to develop strategies which increase Ygam’s visibility in the corporate space.
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Conduct prospective supporter research; establish and grow the partnerships pipeline, and develop pitches to meet shared objectives, working with the Head of Fundraising.
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Build strong relationships with organisations that share our values.
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Manage the prospect pipeline using Salesforce, segmenting the pipeline into areas of programme interest and tracking applications, expected and actual income and reporting deadlines.
Relationship Building:
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Craft engagement plans to deepen existing relationships and maximise fundraising opportunities
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Provide excellent account management for new and established partners, including regular and meaningful communication.
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Produce relevant, creative, and compelling proposals, reports and updates to keep our corporate partners motivated and engaged.
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Identify and execute creative ways to bring our work to life for funders.
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Ensure that relationships with donors (both new and existing) are maintained and managed effectively before, during, and after receipt of funds.
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Effectively communicate Ygam’s vision, mission, and programmes to potential donors. Delivering and shaping engaging and emotive copy for appeal letters, emails, newsletters, and other promotional materials.
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Contributing to wider Fundraising Department objectives, sharing innovative ideas, supporting all income streams, and promoting a culture of positive team-working.
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Working closely with the External Affairs team to ensuring effective use of case studies, photography, statistics, and organisational information and that all communications are consistent and in line with Ygam brand guidelines.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
At Lewisham Refugee and Migrant Network we’re looking for someone to join us as our Senior Legal Aid Advisor. We will always stand by people standing up to an unjust immigration system. We provide a safe haven for people to rebuild their lives and our Senior Legal Aid Advisor role is a key part of that. Sitting in the immigration team, you will work on our Legal Aid contract alongside a team of Immigration Advisors working on a mix of grant funded projects for migrants unable to afford private representation. You will work within a supportive environment, reporting to our Immigration Manager, and be able to develop your areas of expertise. We’re a small and colaborative team so you will have the opportunity to work closely with other members of the organisation.
Main Roles
Manage a full caseload of complex immigration matters funded by legal aid, including
asylum, human rights, and deportation cases.
Ensure compliance with regulatory and contractual obligations (IAAS, SRA, LAA).
Complete funding applications, manage provider submissions, track time, prepare
and submit legal aid bills and ensure compliance with LAA obligations.
Provide ad hoc supervision, mentoring or training to members of the immigration
team working on related immigration matters.
Specific Duties
1.Manage a full caseload of complex immigration matters funded by legal aid,
including asylum, human rights, and deportation cases.
a.Manage a complex caseload across the field of immigration, nationality and
asylum law.
b.Prepare, draft and file appeals to the First-tier and Upper Tribunals and conduct
appeals hearings as required.
c.Own legal aid processes for each case: complete funding applications, provider
submissions, billing, time recording and compliance with funder requirements.
d.Provide expert legal advice and represent clients in hearings; instruct counsel
when necessary and manage counsel budgets.
e.Interview and advise clients regarding immigration and asylum law procedure, and
practice in a sensitive and professional manner.
f.To maintain accurate and detailed case records of clients for the purpose of
continuity of casework, information retrieval and statistical monitoring, using
Advice Pro as appropriate and as required by management.
g.Advocate on behalf of clients by telephone, letter and email with appropriate
agencies.
2. Ensure compliance with regulatory and contractual obligations (IAAS, SRA, LAA).
a.Maintain Continuing Professional Development (CPD) in line with IAA, IAAS
registration or similar professional body, e.g. SRA
b.Keep up to date at all times with changes in the law by reading and attending
training events relating to asylum and immigration.
c.Adhere to casework procedures as outlined in LRMN’s policies, the IAA, SRA,
IAAS, SQM and AQS.
d.To maintain accurate and detailed case records of clients for the purpose of
continuity of casework, information retrieval and statistical monitoring, using
manual or/and computerised systems (Advicepro) as appropriate and as required
by management.
e.Produce reports to meet funder’s and LRMN requirements.
f.Work closely with the Immigration Manager and/or external evaluator in gathering
data and information to produce accurate monitoring and evaluation reports.
g.To assist LRMN in liaising with its funders and to provide statistical information
and updates as required.
3. Complete funding applications, manage provider submissions, track time, prepare and
submit legal aid bills and ensure compliance with LAA obligations.
a.Complete initial funding applications and any subsequent variations or
exceptional funding requests; gather and upload supporting evidence; ensure
eligibility and means assessments are correctly recorded.
b.Submit and monitor claims through the LAA portal (or other relevant portals),
respond to queries or requests for further information, and liaise with LAA
caseworkers or contract managers as required.
c.Draft detailed bills in the required format, check calculation of fees and
disbursements, obtain necessary approvals, and submit within contractual
deadlines.
d.Maintain documentary proof to satisfy LAA audit requirements (attendance
notes, advice records, evidence of means), respond to audit enquiries, and
implement remedial actions where required.
4. Provide ad hoc supervision, mentoring or training to members of the immigration team
working on related immigration matters.
a.Maintain close liaison with the Immigration Manager to ensure a unified approach
to leading and developing the team.
b.Provide occasional mentoring or supervision to individuals working on legal aid
cases.
c.Provide occasional training to individuals working on legal aid cases.
5. Other Duties
a.To participate in LRMN staff meetings, maintaining a high level of professionalism
and contributing skills and knowledge towards best practice for the organisation.
b.To attend supervision and appraisal meetings and other relevant activities.
c.To be able to perform your own administrative duties.
d.Work flexibly as agreed to meet the demands of the service – this may involve
occasional evening, weekend and outreach work.
e.Maintain confidentiality in all matters relating to the work of the organisation.
f.Comply with LRMN’s policies and procedures.
g.Adhere to LRMN’s vision and mission and positively promote its work.
h.Undertake any other work as may be reasonably requested.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Street Child United (SCU) is seeking a strategic and dynamic Fundraising & Partnerships Manager to lead our global income generation and drive long-term organisational growth. This senior role will shape SCU’s fundraising vision across trusts & foundations, major donors, and corporate partnerships—including sponsorships for the Street Child World Cup 2026 in Mexico City.
This is an exceptional opportunity for a passionate and experienced fundraiser to join a small, ambitious team using the power of sport to change the way the world sees and treats street-connected children.
About Street Child United
SCU is a UK-based international NGO that uses sport, storytelling, and advocacy to champion the rights and voices of street-connected children. We work with local organisations around the world and host global events—most notably the Street Child World Cup—to shift perceptions and influence policy change.
About the Role
The Fundraising & Partnerships Manager will lead SCU’s entire income-generation strategy. You will be responsible for developing high-value relationships, designing compelling funding propositions, and securing both unrestricted and programme funding. You’ll work closely with the CEO, Trustees, ambassadors, and senior leaders to unlock new opportunities and ensure the long-term sustainability of our mission.
Strategic Leadership
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Lead SCU’s fundraising strategy across trusts, foundations, high-net-worth individuals (HNWIs), and corporate partnerships.
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Set and deliver annual income targets, KPIs, and pipeline goals.
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Provide accurate forecasting, reporting, and strategic recommendations to the CEO and Board.
Trusts & Foundations
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Research, identify, and prioritise relevant funding opportunities globally.
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Write compelling, tailored applications that clearly communicate SCU’s impact.
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Maintain excellent relationships with grant managers and trustees, ensuring high-quality stewardship and reporting.
High Net Worth Individuals (HNWIs)
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Identify and cultivate major donors capable of six-figure contributions.
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Deliver bespoke engagement, proposals, and donor experiences.
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Leverage SCU’s ambassadors, networks, and events to grow the pipeline.
Corporate Partnerships & Sponsorships
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Design innovative corporate sponsorship packages for SCU events and programmes.
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Lead on pitching and securing high-value, multi-year partnerships.
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Manage and deepen corporate relationships, ensuring delivery of sponsorship rights and a high-quality partner journey.
Leadership & Collaboration
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Work with ambassadors, trustees, and senior colleagues to unlock new networks.
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Ensure compliance with safeguarding, governance, and fundraising standards.
Essential Experience & Skills
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Proven track record of securing high-value partnerships (six-figure preferred).
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5–7+ years’ experience in senior fundraising, partnerships, or business development roles.
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Strong networks across corporate, philanthropic, or international donor communities.
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Excellent relationship-building, stakeholder engagement, and presentation skills.
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Exceptional proposal-writing and communication abilities.
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Experience in pipeline management, forecasting, budgeting, and setting KPIs.
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Confident leader with line management experience.
Desirable
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Experience in international fundraising, particularly Latin America, Africa, or the Middle East.
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Understanding of sport-for-development, child rights, or youth empowerment.
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Experience in digital fundraising or innovative partnership models.
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Track record of securing unrestricted or multi-year gifts.
Empowering street-connected children through sport to challenge stigma, promote their rights, and amplify their voices worldwide.



The client requests no contact from agencies or media sales.
Full-time | Permanent | Office-based with flexible options
Salary: Circa £30,000 depending on experience.
Join us at Kent Community Foundation and help make a real difference in your community.
We’re looking for a proactive, highly organised Executive & Operational Assistant to support our governance and keep our operations running smoothly. This is a varied and rewarding position where no two days are the same.
What you’ll do:
- Support governance by coordinating board and committee meetings, preparing papers, and taking accurate minutes.
- Provide high-trust executive support to our Chief Executive and Head of Finance & Governance.
- Manage finance administration: process donations, grant payments, and maintain bank accounts.
- Be the backbone of our office—managing supplies, welcoming visitors, and handling enquiries.
- Assist with HR tasks including recruitment and updating our HR system.
What we’re looking for:
- A proven and experienced administrator with strong organisational skills, integrity and attention to detail.
- Someone confident in working with numbers and familiar with finance systems.
- Someone who thrives in a busy environment and wants their work to have a positive impact.
Why join us?
- Be part of a team that supports local communities across Kent.
- Enjoy flexible working options and a collaborative, supportive environment.
Location: Our offices in Smeeth near Ashford (flexible arrangements available).
Closing date: 4th January 2026 | Interviews 14 January 2026
To apply, please submit your CV and a covering letter explaining how you meet the person specification
If you need accessibility support or adjustments during the application process, please contact us at the same email address.
Please submit your CV, together with a covering letter or statement explaining how you meet the person specification as set out in our Job Description.
The client requests no contact from agencies or media sales.
To lead and deliver Richmond CVS’s support services for voluntary, community and social enterprise (VCSE) organisations across the borough. This includes providing high-quality advice, training, and development support, alongside managing key projects and coordinating external consultants.
The role is central to strengthening the VCSE sector, with a focus on organisational development, fundraising, and governance. It also involves working closely with statutory partners including Richmond Council and the South West London Integrated Care Board (ICB), ensuring that VCSE organisations are well-positioned to engage with and influence local systems.
The postholder will also lead the design and delivery of new initiatives, including externally funded programmes, and will have the opportunity to shape and evolve the role in response to emerging needs.
Key Responsibilities
Service Delivery & Development
Provide tailored advice and support to VCSE organisations on governance, fundraising, income generation, and strategic planning.
Lead the development and delivery of training programmes, workshops, and resources.
Support organisations to strengthen their legal structures, policies, and compliance.
Promote inclusive and accessible service delivery.
Leadership & Strategy
Provide strategic leadership for RCVS’s capacity building and project work.
Contribute to organisational strategy and planning.
Represent RCVS at external meetings, networks, and partnerships, including with statutory bodies.
Project & Programme Management
Manage capacity building projects, ensuring delivery on time, within budget, and to agreed outcomes.
Monitor and evaluate project impact, producing reports for funders and stakeholders.
Lead the development and delivery of consultancy projects, including scoping, contracting, and oversight.
Manage relationships with external consultants to ensure quality and consistency.
Line Management
Lead and support a small team, coordinating workplans and fostering collaboration.
Support staff development and performance
Partnerships & Stakeholder Engagement
Build and maintain relationships with local partners including Richmond Council, South West London ICB, local and national funders, and other infrastructure bodies.
Facilitate networking and collaboration across the VCSE sector.
Act as a key point of contact for external engagement and partnership development.
Encourage digital innovation through partnerships and shared learning.
Operational & Financial Oversight
Contribute to budget planning and financial monitoring for capacity building and project work.
Lead on income generation for RCVS’s development work, including identifying funding opportunities, contributing to bids and contracts, and managing funded programmes.
Ensure compliance with relevant policies and procedures, including safeguarding, data protection, and health & safety.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Purpose of the Role
The Finance Manager is a key member of Ark T’s operational team, responsible for ensuring accurate financial management, reporting, and compliance. The role supports strategic decision-making through the provision of timely and reliable financial information. Working closely with the CEO, senior staff, and external accountants, the Finance Manager ensures the smooth running of all financial processes and systems, with particular attention to the needs and context of a small but ambitious arts and mental health charity.
Key Responsibilities
1. Financial Systems and Bookkeeping
- Manage Ark T’s accounting system (Xero), ensuring accurate and timely recording of all transactions
- Reconcile bank accounts, process payments, and track income
- Maintain accurate records for restricted and unrestricted funding, ensuring correct allocations
- Manage Ark T’s bank accounts, including maintaining up-to-date records of authorised users, login permissions, and password security protocols
2. Budgeting and Financial Planning
- Work with senior staff and programme leads to develop annual and project budgets
- Monitor actual spend against budgets, identifying variances and providing explanations
- Update Ark T’s multi-year financial planning spreadsheets
- Support budget development for funding applications
3. Management Accounts and Reporting
- Prepare and review monthly and quarterly management accounts in collaboration with Ark T’s accountants
- Present financial reports to the CEO, Board of Trustees, and funders as required
- Prepare cashflow forecasts and support financial modelling for new initiatives
4. Payroll
- Work with external accountants to process monthly payroll and ensure all staff are paid correctly and on time
5. Pensions (if required)
- Support the monitoring of pension contributions and liaise with the pension provider, if necessary
- Ensure compliance with relevant pension regulations where applicable
6. Grant and Funding Monitoring
- Maintain the funding tracker, ensuring grant income is correctly recorded and restricted funds are monitored
- Track expenditure for individual grants, ensuring spend is aligned with budgets and deadlines
- Prepare financial reports for funders and support monitoring returns
7. Gift Aid and Donations
- Maintain accurate Gift Aid records and process Gift Aid claims in line with HMRC regulations
- Work with the CEO and Fundraising team to ensure donor records are up to date and claims are maximised
- Ensure appropriate audit trails are in place for donations and declarations
8. Compliance and Financial Controls
- Ensure financial policies and procedures are followed and regularly reviewed
- Ensure compliance with HMRC, Charity Commission, and other relevant statutory bodies
- Liaise with the independent examiner/auditor for the annual accounts and support audit preparation, if necessary
9. Systems and Administration
- Maintain and improve financial templates, tools, and spreadsheets to support efficiency
- Maintain secure records of financial system passwords and ensure appropriate access control
- File and manage financial documentation for easy access and transparency
- Work collaboratively with senior staff to improve data collection for financial impact and evaluation
10. Administrative and Operational Support
- Provide cover for key financial processes in key staff's absence, including logging into the bank account to tick the “authorise” button for payments such as payroll and expense reimbursements
- Provide general finance-related administrative support as required by the senior staff or wider team
- Help ensure smooth financial operations during periods of staff absence or leave
- Contribute to wider organisational processes such as document filing, internal communications, and coordination where needed
Essential Skills and Experience
- AAT Level 3 or 4 (Association of Accounting Technicians)
- Experience using Xero accounting software
- Strong Excel skills and ability to maintain and analyse complex spreadsheets
- Experience preparing or reviewing management accounts and budgets
- Understanding of charity finance, including restricted funding and funder reporting
- Familiarity with Gift Aid regulations and processes
- Excellent attention to detail and organisational skills
- Ability to manage time effectively and prioritise workload
- Ability to work independently and problem-solve
- Strong communication skills.
- Ability to be professional, polite, and welcoming when interacting with funders, visitors, and external partners
- Commitment to the values and mission of Ark T
Desirable
- Part-qualified or fully qualified accountant (ACCA, CIMA, or CIPFA).
- Certificate or diploma in charity accounting or finance management (e.g. through Chartered Institute of Public Finance & Accountancy – CIPFA or Charity Finance Group – CFG).
Other Information
This job description outlines the key responsibilities of the role, but it is not exhaustive. As Ark T continues to grow and evolve, the Finance Manager may be expected to take on additional responsibilities in line with the organisation’s needs. The successful candidate will be adaptable, flexible, and able to work independently while communicating clearly with internal and external stakeholders.
Ark T is a small, dedicated team working in a fast-paced and responsive environment. While everyone has their own focus and areas of responsibility, we value a collaborative spirit and mutual support. From time to time — particularly during periods of change, funding deadlines, or unexpected challenges — team members are expected to pitch in and help wherever needed. This might mean assisting with logistics, supporting community events, or stepping outside the usual remit to keep things running smoothly. A willingness to muck in and a solution-focused mindset are essential qualities for success at Ark T.
The client requests no contact from agencies or media sales.
The Woodland Trust is looking for a Funding Development Officer to lead the development and delivery, raising funds to support Woodland Trust priorities and specific projects focused within Northern Ireland.
The Role:
• You will work alongside the Northern Ireland team to create, implement and deliver an agreed Northern Ireland fundraising plan for all relevant areas including Treescapes and consideration of relevant Acquisitions.
• Create, build and nurture relationships with donors, trusts, foundations, partners and organisations, creating opportunities that inspire long-term support and blended giving, including leaving a gift in will.
• Develop and deliver compelling funding plans, proposals, grant applications and Northern Ireland focused appeals to meet fundraising targets.
• Be a key Northern Ireland advocate working with UK colleagues to ensure that they see the importance, beauty, passion and impact of Northern Ireland woodlands and projects to ensure wider UK funding secured.
• Play a key role in planning and supporting philanthropy events across Northern Ireland and on occasion the wider UK, maximising opportunities to engage supporters.
• Drive forward exciting projects, working with passionate colleagues, partners and supporters to deliver impactful fundraising campaigns.
• Bring creativity and energy to events, proposals and bespoke opportunities, all while ensuring best practice and compliance in fundraising.
• This is a home-based role, with access to WTNI office in Clandeboye Estate, with a requirement to travel throughout Northern Ireland and occasionally to GB with overnight stays.
• A company car will be provided for this role.
The Candidate:
• You have an enthusiasm for the environment and share our core values-Grow Together, Explore, Focus and Make it Count
We are looking for candidates who have the following:
• Experience working in fundraising, the third sector or within a targeted communications environment.
• Confidence in planning and developing engaging materials tailored to different audiences and objectives.
• Strong communication skills and are comfortable using both formal and informal methods to inspire and connect with a wide range of individuals.
• Exceptional planning and organisational abilities, especially in busy, target-driven environments.
• Experience in negotiation and collaboration skills, and thrive in partnership work with enthusiasm, influence, and strong networking capabilities.
• A proven track record of securing commitment from individuals at all levels, including major donors.
• Strong commercial awareness and understand the dynamics of relevant markets.
• Willingness to travel frequently for meetings, woodland visits and events across Northern Ireland and occasionally to other parts of the UK. Including overnight stays and visits to our head office in Grantham.
• IT literate, with solid experience using Microsoft Office and managing databases.
• Full clean driving licence
Benefits and Wellbeing: Joining our team means you'll be a big part of tackling environmental and climate issues. We take good care of our staff, offering support and training opportunities. We also offer:
• Enhanced Employer Pension
• Life Assurance
• Flexible & Hybrid Working Options
• Generous Annual Leave - 25 days + bank holidays (pro rata for part time)
• Buy and Sell Annual Leave
• Enhanced Parental Pay
• Employee Assistance Programme
About Us: The Woodland Trust is the UK's leading woodland conservation charity and is dedicated to creating a world where trees and woods thrive for both people and nature. Our mission involves engaging and inspiring individuals to contribute toward tackling the nature and climate crisis through the protection, restoration, and creation of essential woodland habitats.
Commitment to Diversity and Inclusion: To achieve our vision of a world where woods and trees thrive for people and nature, we need to better reflect society and the communities we work in. All people, no matter their background, identity, ability, or circumstance, should benefit from trees.
People of colour and disabled people are currently under-represented across the environment and conservation sector. If you identify as a person of colour and/or disabled, we particularly encourage you to apply.
Please contact us to discuss any additional support or adjustments you may need to complete your application.
Application Advice: For fairness we keep our candidates’ personal details hidden from the hiring managers, we do not ask for your CV at application stage. Make sure that your Personal Statement clearly shows how your skills and knowledge link to the specifications in the job description and you share with us your passion for the role.
Even if you don't meet every requirement of the role, we would encourage you to apply.
Acceptable Use Policy - Artificial Intelligence (AI)
We understand that candidates may choose to use AI tools to support their job applications-for example, to help structure or edit written responses. We welcome the use of AI in this way, particularly where it helps improve accessibility, such as for neurodivergent applicants. However, we ask that any information submitted reflects your own experience, skills and understanding. During interviews, candidates are expected to respond independently without the use of AI tools.
Apply Now: If you're ready to make a difference and grow with us, send in your application today. We might close the job opening early if we get a lot of applications, so it's a good idea to apply soon. If we do close the advert early, and you have an application in process, we will email you prior to closing to give you time to complete.
Interviews will be held via Microsoft Teams on Tuesday 16th December.
Reporting to: CEO
Contract: Permanent
Salary: £27,700 - £33,800 pro rata
Hours: 35 hours per week. On site. Some evening and weekend work may be required.
Location: Charleston in Firle (BN8 6LL) & Charleston in Lewes (BN7 1FB)
The Facilities Manager will ensure a safe, well-maintained, and welcoming environment across Charleston’s two sites at Firle and in central Lewes. The postholder will oversee the day-to-day facilities operations of both sites, including security, building maintenance and health & safety procedures.This role requires the post holder to carry out physically demanding tasks such as moving furniture and other manual handling.
Duties and responsibilities
Operations and facilities
- Responsibility for the management of Charleston’s buildings and facilities.
- Coordinate and oversee cleaning, maintenance, utilities, and supplies, ensuring smooth, cost-effective operations.
- Manage supplier and contracts relationships including waste management, building maintenance, cleaning and security; review chosen suppliers against Charleston’s criteria including value for money.
- Act as the main contact for tenants and ensure efficient resolution of queries.
- Oversee the relationship with the external IT provider to ensure organisational IT requirements are met and value for money achieved.
- Work closely with the Head of Collections and Research and Head of Exhibitions to maintain excellent environmental conditions for the protection of the house and objects.
- Proactively improve the sites in collaboration with the Visitor Experience Manager, leading on wayfinding, sustainability, and access initiatives.
- Actively manage and monitor the annual operations and utilities budgets, seeking cost savings and service improvements through regular contract reviews.
- Maintain records to ensure any discrepancies are followed up, allowing pro-active, timely review of invoices.
Site maintenance
- Schedule and manage routine, preventative, and emergency maintenance.
- Ensure regular inspections of plant and equipment to deliver safe operational standards, documenting results and addressing concerns proactively.
- Carry out maintenance requirements and lead on scheduling external contractors as required.
- Schedule regular contractors as required for servicing and maintenance visits.
- Hands-on approach with the ability and willingness to carry out minor repairs and fixes as needed.
- Actively manage and monitor the budget for site maintenance.
- Research and source cost effective and sustainable materials and supplies.
- Maintain records to allow proactive timely review of invoices and follow up of any discrepancies.
Health and Safety
- Lead annual health and safety reviews and ensure compliance with all regulations.
- Support the development of comprehensive method statements and risk assessments for all areas of work throughout the gallery, ensuring compliance with health and safety regulations.
- Carry out operational maintenance work identified by Health and Safety assessments.
- Attend and contribute to monthly Health & Safety meetings.
- Work with the Visitor Experience Manager to ensure all facilities are accessible and inclusive for visitors with additional needs.
Emergency and security procedures
- Act as a keyholder and respond to emergency callouts as required.
- Manage building security systems and records and serve as Fire Marshal.
- Lead staff inductions on emergency and security procedures.
General duties
- To act at all times in the best interests of Charleston.
- Ensure that data capture, storage and processing related to finance and resources activity complies with Charleston’s policies and GDPR regulations.
- Undertake any other duties as agreed with your Line Manager.
- To work flexibly to best meet the needs of the organisation.
This list of duties and responsibilities is not intended to be exhaustive. The job holder will be expected to take on additional tasks when required; these tasks will be in keeping with the general profile of the role.
The client requests no contact from agencies or media sales.


