Group activity support manager jobs in finsbury park, greater london

Employment & Progression Coach 

Capital City College Westminster Centre, 76 Vincent Square, SW1P 2PD, London

Permanent, full-time 

£30,000 &  34 days of annual leave

About Hotel School

Hotel School is an award-winning charity that empowers people who have experienced homelessness and other disadvantages to thrive in the hospitality industry. This dynamic 10-week programme combines theory, hands-on experience, and industry visits to provide the skills and confidence to land a job and excel in it. 

Hotel School provides a welcoming, inclusive, and supportive training environment where students are given the opportunity to build their confidence to learn and grow. Our holistic approach is how we succeed in finding and sustaining long-term employment and progression, even for those who have been unemployed for over 20 years. We support our graduates as they take their first steps into work through mentoring, employer education, and progression management and support our graduates for up to one year after graduation, and sometimes longer if needed. 

Hotel School operates as a Psychologically Informed Environment (PIE), meaning our training programme is tailored to address the emotional and psychological needs of the individuals we work with. Within this framework, Hotel School adopts a Trauma-Informed approach when engaging with students and graduates, acknowledging that many may have encountered complex trauma.

About the Role

Join a small, passionate, and dynamic team committed to helping individuals from disadvantaged backgrounds complete their training and transition into sustainable, inclusive careers within the hospitality industry.

As an Employment & Progression Coach, you’ll work one-on-one with students and graduates, supporting them to overcome barriers, stay motivated, and achieve their goals, evoking meaningful change in their lives and futures.

You will also work closely with Hotel School hospitality employer partners to identify suitable job opportunities and collaborate to ensure our graduates are well-supported as they transition into and sustain meaningful employment.

Key Responsibilities

• Provide one-to-one, trauma-informed and person-centred employment support to students and graduates

• Help graduates overcome barriers and prepare for sustainable hospitality careers

• Work closely with employer partners to secure and support job opportunities

• Coordinate work experience placements and deliver employability workshops

• Collaborate with mentors and support services to ensure holistic, person-centred support

• Monitor and record the progress of students and graduates

• Follow safeguarding procedures and respond appropriately

About you

We’re looking for someone who is:

• Experienced working with people experiencing homelessness and/or other disadvantages or in

  employment services

• Compassionate, patient, and calm under pressure

• Passionate about empowering and motivating people to move forward

• Experienced in supporting people facing barriers

• Highly organised, proactive, adaptable, with great communication skills

• Able to build trust and communicate well with a wide range of people in person

• Experienced in admin and using systems (MS Office essential)

Bonus (but not essential):

• Hospitality experience

• Knowledge of trauma-informed or person-centred practice

Benefits 

Salary and Leave 

• Annual salary of £30,000. 

• Annual Leave: 34 days of annual leave, inclusive of all public and bank holidays. 

• Pension Scheme

Professional Development 

• 1:1 Coaching 

• Supervision 

• Group Reflective Practice 

• Ongoing Training 

Well-being and Support 

• Employee Assistance Programme (EAP): Through Hospitality Action, the EAP provides confidential support and resources to employees, such as counseling, legal advice, and financial planning. 

• Wellbeing activities such as staff socials, yoga, mindfulness, and meditation. 

Commitment to Diversity

We welcome applications from people of all backgrounds and especially encourage people with lived experience of homelessness, disadvantage, or marginalisation to apply. We're committed to building an inclusive, supportive team that reflects the people we work with.

How to Apply

Please send:

• A CV (max 2 pages)
• A Supporting Statement (max 350 words per question) responding to the three questions below

Supporting Statement Questions
 You can draw on paid work, volunteering, or personal experience.

1. Why are you applying for this role?
    What excites you about The Hotel School and this opportunity?
2. Empowering people to achieve their goals                                                                                                         Tell us about a time you supported someone to identify and achieve their personal or professional goals. What steps did you take, and what was the outcome?
3. Supporting people through challenges                                                                                                             Tell us about a time you supported someone facing barriers (e.g. housing, confidence, mental health).
4. How does your previous experience prepare you for this role?
    Refer to the job description and share examples that show you're a good fit.

Deadline: 6th August 2025
Informal chats are welcome — please contact Dana.

We understand AI tools can be helpful in preparing applications, but we really value responses that feel personal, reflective, and show us why this work matters to you.

Recruitment Process

If shortlisted, we’ll invite you to a short telephone screening call (20–30 minutes) to learn more about you, answer any questions, and explain the next stage.

Following that, selected candidates will be invited to an in-person interview at The Hotel School in central London. This includes a panel interview, a scenario task, and the opportunity to meet one of our graduates.

We want the process to feel welcoming and supportive, and we’ll share full details in advance so you can prepare.

Safeguarding

This role requires an enhanced DBS check. The Hotel School is committed to safeguarding and to creating inclusive, safe environments for all students, graduates, and staff.​

About us 
London Marathon Events (part of the London Marathon Group) works to inspire, champion and increase activity in all ages, abilities and demographics. We do this through our successful event portfolio (which includes the TCS London Marathon and TCS Mini London Marathon, Brighton Marathon, The Big Half, Vitality London 10,000, Vitality Westminster Mile, Standard Chartered Great City Race and Swim Serpentine), through our extensive outreach programmes working with schools and community groups in London and across the UK and through our network of wholly owned or partially owned companies, such as Maverick, Run 4 Wales, Loch Ness Marathon Ltd, Caledonian Concepts, Athletic Ventures and Friday Night Lights 
Our events raise millions for charities every year to improve the lives of individuals and communities and we passionately believe in the power of sport. 
Our values are integral to who we are, how we work and what we do:
 • Impact – together we create positive change
 • Innovate – together we enable new ideas
 • Everyone – together we champion inclusivity
 • Customer first – together we go the extra mile for all 
Diversity, inclusion and wellbeing are at the heart of everything we do, and we want to ensure they are at the heart of our company. We strongly value diversity within our workforce and recognise that different people bring different perspectives, lived experience, ideas and culture to the company. This difference brings with it great strengths, including diversity of thought. So, if you’re ready to be a force for good, lead change and want to make a difference to society, keep reading

About the role
The Client Services Manager utilises our CRM to manage the Charities team inventory requirements (products including charity entries and advertising packages) across the London Marathon Events portfolio. This role supports the day-to-day management and continuous improvement of the charities team systems and processes to ensure our team can work efficiently, maximise the use of our CRM to support sales and charity customers communications, and give our charity partners a best-in-class customer experience.
 
Key Responsibilities 
 

• Lead the charities advertising asset management process, working with internal teams to confirm timelines, roles and responsibilities and ensure tools and workflows are used efficiently to deliver partners benefits on time and on budget. 
• Support      with registration platform system testing, feedback, management and      development.  
• Deliver      charity entries and advertising sales product set-up, testing and roll-out      in Dynamics. 
• Support      in improving processes for all systems used by      the Charities team.
• Represent      the Charities team as a subject specialist on business improvement project      groups supporting to scope and test our team’s      requirements.  
• Utilise      Dynamics, our CRM to analyse buying patterns and sales to provide the      sales team with deeper customer and products insights to help identify      opportunities to strengthen charity relationships or product      offerings.
• Working      closely with the Dynamics team to optimise the use of our CRM for charity      customers, including segmentation and targeting, sales performance      reporting. 
• Support      the Senior Client Services Manager with the relationship management of our      partners (Enthuse, Let’s Do This), reviewing performance to spot      opportunities or trouble shoot challenges.  
• Contribute      to data selection procedures and technical solutions to import data,      identifying opportunities for improvement. 
• Support      the maintenance and cleaning of our data and support the team to use our      CRM consistently. 
• Document      Client services processes. 
• Representing      the team at project boards. 

 
 About you
We are seeking a highly organised and detail-oriented individual with strong interpersonal skills and the ability to communicate effectively across a range of audiences. The ideal candidate will be a confident user of Microsoft Office 365, with advanced skills that support efficient and high-quality work.
 
Experience in undertaking data selections for targeted marketing mailings is essential, along with a proven ability to manage multiple tasks and projects from start to finish. You’ll need excellent organisational skills, coupled with strong analytical thinking, time management, problem-solving, and the ability to prioritise effectively in a fast-paced environment. Experience working in this way within a charity’s fundraising team or equivalent would be desired but not essential.
 
A keen eye for detail, active listening skills, and a proactive approach to teamwork and collaboration are key to succeeding in this role. If you’re someone who takes ownership of their work and thrives on delivering high standards, this could be the role for you.
 
Required experience:
 
Essential  

• Experience      of (CRM) customer relationship management systems  
• Organised,      methodical and an eye for detail 
• Experience      working in fast paced team 

Desired  

• Using      Business Intelligence (BI) tools particularly Power BI 
• Microsoft      Dynamics 365 experience 
• Familiar      with project tools like Monday... com, Azure, Miro 
• Asset      management 
• Experience      of working in a fundraising database or individual giving team 

Overview:

The role of is a senior position within the Young Lewisham Project. The role is responsible for the workshop staff, young people and project management of the referral groups and activities.  Managing staff, maintaining participant’s records and ensuring all administration required for OCN and other qualifications are kept up to date and in order.

Accountability  

The post is accountable to the Managing Director.

Purpose

The purpose of this post is to provide leadership and management of the Young Lewisham Project workshops to achieve the operational goals of the project.

To be responsible for the achievement of project goals, measurable outcomes and outputs.

To continually develop and improve the Young Lewisham Project’s offerings.

Oversee and improve attendance

Principal Duties

To oversee the delivery of Young Lewisham Project programmes and activities.

To provide supervision and support to workshop project staff and volunteers to ensure co-ordination and effective team work within Young Lewisham and individual projects/groups.

To actively promote the services of the project through appropriate channels and on appropriate platforms.

To co-ordinate and facilitate good relationships with partners and attend multi agency meetings where necessary.

To have some oversight of IT system Monday and the collection and analysis of performance data, producing management information and reports for internal and external stakeholders.

To act as one of 3 designated safeguarding leads and attend all training to ensure current compliance.

Support young people with SEN

Support tutors to work with young people with challenging behaviour

Specific Duties Management

To plan and facilitate team meetings, multi-agency meetings, consultation and co-operative working with statutory and non-statutory agencies.

To manage the risk and safety of young people, service users and be responsible for their care whilst they engage with Young Lewisham Project along with other management team.

To ensure that Health and Safety processes and policies are followed and that risk assessments are in place, up to date and complied with.

Manage workshop equipment - service, maintenance, repair and replacement

Maintain up-to-date knowledge of legislation and policy in areas of education and youth work.

Oversee risk assessments and health and safety of workshops

Specific Duties Human Resources

Responsible for the supervision and management of workshop staff and volunteers involved in specific groups / projects within Young Lewisham.

Involvement in the recruitment and induction of new staff or volunteers involved in specific groups / projects within Young Lewisham.

Specific Duties pertaining to individual Groups and Projects

Responsible for workshop and tutor spending according to specific project budget and Young Lewisham finance policy and any funding agreements in place.

To work in a multi-agency setting e.g. schools, Youth Services, specialist projects/agencies to maximise development and learning opportunities for young people.

To work in a multi-disciplinary way by: building and maintaining relationships with partners, sharing information in line with the Data Protection Act and Young Lewisham policies; attending relevant meetings as necessary

Monitoring and Reporting

Responsible for maintaining and developing systems of monitoring that can capture and analyse performance data to track progress of individual projects against outputs and outcomes

Responsible for producing timely and accurate reports for the Management Committee and external funders.

General

In carrying out the above role, the post holder will:

Be available to work unsociable hours when necessary (this may include some weekends and overnight stays).

Work with young people in accordance with the core values of mainstream education & youth work

Manage accident and incident reporting processes

 Adhere to and ensure the implementation of Young Lewisham Project’s organisational policies and procedures within their role.

Adhere to Health and Safety protocol and procedures in line with the nature of the role.

Be fully committed to the active promotion of the Young Lewisham’s Equality and Diversity Policy. Be committed to the involvement and participation of young people in the services they receive from Young Lewisham.

Seek to improve his/ her own performance and be committed to continuous professional development.

To act as an ambassador for Young Lewisham Project, upholding and promoting our organisational values and ethos.

The post holder will undertake any other duties of a similar nature, which are commensurate with the grade and seniority of the post.

Venn Group is delighted to be supporting a charitable organisation in the recruitment of an Interim Corporate Fundraiser for an initial contract with the potential to become permanent. This key role will focus on securing and growing corporate partnerships to deliver vital funding that enables the charity to support children and families affected by life limiting health conditions.

Key responsibilities of the role:

• Manage a portfolio of existing and prospective corporate partners, ensuring strong cultivation and stewardship
• Conduct prospect research and develop new business opportunities through tailored outreach
• Create compelling proposals, fundraising propositions, and partnership packages
• Plan and deliver engaging campaigns, events, and partnership activities
• Maintain accurate records and report on income progress, engagement activity, and relationship development
• Work closely with internal teams to ensure partnerships align with the charity’s mission and values

Ideal candidate profile:

• Proven track record in delivering income targets within a corporate fundraising or business development environment
• Experience of managing four-figure and above corporate relationships, including multi-year partnerships
• Demonstrated ability to build bespoke and compelling corporate fundraising propositions
• Excellent interpersonal and communication skills, with confidence engaging stakeholders at all levels
• A proactive, hands-on approach and an ability to manage a busy and varied workload effectively

Location:​ East London

Duration: 10 month interim contract with potential to become permanent

Salary/Rate: £200-£240 (paid via an umbrella company)

Working hours: Full time

Working pattern: Hybrid

This vacancy is being actively shortlisted, so early applications are encouraged.

Venn Group is an equal opportunities employment business and employment agency and welcomes applications from all candidates.

We're looking for a kind, compassionate and resilient Housing Support Worker to join our North Surrey Floating Support service in Surrey.

£25,437.98 per annum, working 35 hours per week.

Want to feel valued? You'll feel at home here.

Making you feel at home here means helping you thrive in every way. That's why we offer a wide range of benefits, award-winning Learning & Development and a culture that welcomes all. These aren't token gestures - we've thought long and hard about how best to support our team. After all, our people are doing something amazing: helping to transform lives every day.

All applicants must be legally eligible to work in the UK by the start of employment as Look Ahead are not able to offer sponsorship.

To enable vulnerable people living in a variety of different tenures to manage their tenancies/ licences and prevent homelessness by providing a flexible and individually tailored support package.

What you'll do:

* Undertake key-working responsibilities for a caseload assigned by the Manager
* Ensure that referrals to the service are managed effectively and in line with the referrals and assessment procedure
* Undertake initial and assessments and continuous reviews of support needs and potential risks, and agree levels of support and actions
* Create and review support/ action plans for providing appropriate housing-related support based on the assessment and reflecting the services and resources available
* Develop and maintain links with key agencies and service providers in the local community
* Empower customers to ensure they receive the benefits and services they are entitled to
* Signpost customers to support services that can help them address additional support needs such as mental or physical health, employment and education, adult social care, domestic abuse and family support
* Encourage and enable customers to pay their rent and other housing-related costs, and to ensure that rent accounts are managed effectively in conjunction with the relevant housing provider
* Encourage and enable customers to adhere to all other conditions of their tenancies/ licences, eg maintaining a satisfactory living environment, refraining from anti-social behaviour, allowing access for essential work
* Encourage and enable customers to take necessary steps to seeking and preparing for alternative accommodation where maintaining their current housing situation is unsuitable or unviable
* Ensure that all safeguarding concerns are managed in line with safeguarding protocols and are reported to Contract Manager/Head of Operations, as appropriate
* Undertake all administrative work and keep accurate and comprehensive customer records to professional standards
* Adhere to Look Ahead's Policies and Procedures
* Engage in learning and development activity to increase knowledge and skills
* Work closely with the team and communicate openly
* Undertake any other duties consistent with the grade and nature of the post as may be reasonably assigned by the manager within the remit of the service and contract.

This is not an exhaustive list of all the duties and responsibilities that may be required from time to time and is subject to change in accordance with the needs of Look Ahead

About you:

* Enjoys social interaction and the company of others, joins in local activities to encourage customer involvement
* Approachable and open behaviour
* Prefers working as part of a group or team
* Is fundamentally calm and resilient, does not let emotion adversely affect them or obscure their judgement
* Has a practical and logical mind and is naturally well organised
* Flexible
* Open to feedback and self development
* Thrives on change and enjoys dynamic diverse environments
* Is confident with high levels of self-esteem
* Is respectful, articulate and sensitive in style of communication
* Is essentially customer-focused
* Is motivated towards excellence and improvement of personal performance with a can do attitude
* Ability to cope positively with challenging and diverse behaviours

What you'll bring:
About us:

Look Ahead is a leading, not-for-profit care and support provider in London and the South East. Our vision is to build better lives through social care and housing in local communities. As an organisation we deliver over 100 services, providing support to thousands of customers each year. Our mission is to co-design and deliver services that offer innovative social care solutions and support people to thrive. We work across mental health, homelessness and complex needs, young people and care leavers and learning disabilities so there are plenty of opportunities to grow and progress your career with us.

Look Ahead is committed to safeguarding and promoting the welfare of children and adults at risk, and expects all employees, workers and volunteers to share this commitment.

If your application for this role is unsuccessful, but we feel that you would be suitable for another role, we may contact you to discuss alternative opportunities. If this occurs you would not need to submit another application for the alternative role.

We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closed date.

We are committed to diversity and inclusion at work and are accredited with Silver in the Inclusive Employers Standard 2021. We are a proud member of the Employers Domestic Abuse Covenant and encourage applications from a diverse range of applicants of all backgrounds.

StreetGames is a charity passionate about harnessing the power of sport to change the lives of young people and their communities. Through our work with 1,600 trusted local community organisations, StreetGames addresses some of the most pressing issues faced by young people growing up in underserved communities, including poor mental health, food poverty, crime and lack of employment opportunities. We do this by delivering ‘Doorstep Sport’ at the right time, in the right place, in the right style, at the right price and by the right people. Doorstep Sport aims to make sport accessible to everyone regardless of their income and social circumstance.

We are seeking a Network Support Lead (London & South East) to join our team.

The successful candidate will play a vital role in delivering Doorstep Sport offers and support for the network of Locally Trusted Organisations based in the region who support young people from low-income communities to be (more) physically active.

The role involves:

• Working closely with the Network Support Team and the London & South East Place Team to implement regional plans, which ensure that projects, offers and support to Locally Trusted Organisations (LTOs) are effective
• Overseeing and directly delivering a range of workshops and courses, creating and maintaining a safe, supportive, interactive and enjoyable learning environment in all delivery
• Delivering support to the workforce within Doorstep Sport beyond the workshop environment through CPD groups, bite-size learning and other opportunities for improving practice
• Co-ordinating the gathering of monitoring and evaluation information for funder reports, in relation to outputs and outcomes of projects delivered across the region/nationally

This is an exciting opportunity for candidates with experience of successfully managing project work, relationships and working with multiple partners. You will have excellent networking and relationship building skills with the ability to apply these to a range of local and regional organisations.

No candidate will meet every single desired requirement. If your experience looks a little different from what we have identified and you think you can bring value to the role, we would love to learn more about you!

About OCD Action:

We have a vision of a time when OCD is well understood, and everyone gets the treatment and support they need when they need it. With the OCD community, we are fighting for this. Until that day arrives, our aims are:
1) that everyone affected by OCD has access to the high-quality support, information and guidance they need to enable them to access the right treatment;
2) that no one affected by OCD feels that they must face it alone.
To do this we raise awareness of the reality of living with OCD and its treatability, provide a helpline, over 50 support groups, online forums and a range of youth services.

About this role:

This new role has been established to ensure the effective planning, co-ordination and delivery of our three key events over the next year:

• our National Conference
• our Carol Service
• our spring fundraising event.

As a successful Senior Events Officer you will work with people from across the charity, from Trustees to experienced administrators. You will build and maintain strong working relationships with a wide range of stakeholders, including our small staff team, trustee Board, event speakers and suppliers. You will act as a key liaison for speakers and attendees ensuring all are left with the highest opinion of OCD Action. You will have a track record of managing event logistics, and be confident in developing event project plans and risk management plans. You will have project management experience and a solutions-focused approach. Ideally you will have a good understanding of event ticketing and will previously have used a CRM system to manage relationships with event attendees. Through this role you will be key to OCD Actions work and to delivering our vision and strategy.

Working at OCD Action:

It is important that working with us works for you. This is why we have an attractive benefits package, including flexible working and hybrid working.

We believe that diversity drives improvement and creativity. This fosters the environment needed to ensure we can do and be the best we can for the OCD community. We actively employ, and pro-actively seek to employ people with lived experience of intersectional disadvantage.

If you are passionate about being part of a movement for change for those impacted by OCD, we encourage you to apply. Please complete and return the application form by ....

Shelter from the Storm run an emergency night shelter that looks after 24 men and 12 women all year round. The Waking Night Project Worker is a key role in supporting our guests throughout the night. 

About the shelter:

The night shelter opens everyday at 6pm and closes each morning at 8am. We provide dorm style accommodation - two rooms which each have 12 mens beds and one room containing 12 womens beds. On site we provide: a home cooked dinner every evening, a counselling service, move-on support, ESOL classes, laundry, showers, clothing, computers, activities, a breakfast each morning and sandwiches to take away. We are a low-needs, low-risk homeless shelter so do not work with people suffering from acute mental health problems or people with active drug or alcohol dependencies.

Job Description:

To be on shift from 9pm until 7am alongside a volunteer to ensure the safe running of Shelter from the Storm. The volunteer position is a ‘sleep in’ role meaning that long parts of the shift will be lone-working. Therefore a satisfactory DBS check is essential.

The WNPW will provide first contact, safeguarding and support to Shelter clients and an essential link to staff working during the day.

The post-holder will be responsible for controlling access to the building, dealing with emergencies, carrying out Health and Safety checks and communicating any concerns or events to the rest of the on-site team and/or on-call staff.

The WNPW will be familiar with SFTS safeguarding policies and guest agreements, demonstrating a non-judgemental attitude and an understanding of the issues faced by a vulnerable client group who may be experiencing complex issues. They will communicate any concerns with staff and make interventions to support a safe environment for clients, volunteers and staff.

KEY RESPONSIBILITIES

• Providing waking night cover and being responsible for the safe running operation of the shelter.

• To maintain the safety and security of guests and volunteers alike, as well as the building.

• Be the first point of contact for guests during the night.

• Admitting guests arriving late at night and addressing their needs.

• To maintain a calm and relaxed environment during the shift.

• To provide a link to day-shift and communicate any concerns or casework updates to and from staff appropriately.

• To maintain a full and accurate log of events, report on incidents, record contact with clients and report any maintenance issues, attendance and food hygiene requirements on database.

• To take immediate appropriate action in the event of an emergency.

• Carry out stock checks in the kitchen.

Special Events Coordinator (Fundraising)

Salary £31,000 - £33,000 per annum - subject to skills and experience 

Hours of work 37.5 hours a week over five days (due to the nature of this role,

                                    some anti-social hours working will be required)

Base Hybrid working for the foreseeable future, with attendance in the office two days a week, including                                          one day being a Thursday at our central office:

                                     · Pears Building, Pond Street, London, NW3 2PP

                                     Other office days may be worked from our other sites at:

                                    · Barnet Hospital, Wellhouse Lane, Barnet, EN5 3DJ

                                    · Chase Farm Hospital, 127 The Ridgeway, Enfield, EN2 8JL

The role

The special events coordinator will report to the special events manager.

We have a great opportunity for an experienced and proactive special events coordinator to join our dynamic philanthropy & campaign team at the Royal Free Charity. This is a role for someone with proven experience of delivering high-quality events end to end - someone who thrives on the detail, keeps things running like clockwork and brings creativity and poise under pressure.

You will be instrumental in delivering bespoke, high-value experiences such as private dinners, small group tours, donor visits and our flagship annual event, The Marsden Lecture. These are carefully curated opportunities to inspire generosity and deepen relationships with key supporters. You will work closely with internal teams and senior stakeholders, so diplomacy, adaptability and strong interpersonal skills are essential. If you're looking to deliver purposeful work in a fast-paced, mission-led environment, we would love to hear from you.

Principal responsibilities

Event planning and coordination

· Develop event concepts and themes, create detailed event plans and coordinate all logistical aspects of events of events falling within the remit of this role.

· Work closely with the philanthropy and campaign team to design and implement special events that maximise fundraising potential.

Stewardship events

· Plan and manage events to acknowledge and appreciate donors, facilitating their continued support and engagement with the charity.

Engagement activities

· Organise and execute events that foster engagement and increase awareness of the charity's mission and goals.  

Supporting the new cancer campaign

· Prepare for campaign events in support of a £50m campaign for a ground-breaking cancer centre on the Royal Free Hospital site.

Vendor management

· Whether on-site at one of our hospitals or at an external venue, take responsibility for sourcing, negotiating and managing relationships with vendors, including caterers, suppliers and on-site partners.

Budget management

· Create and manage event budgets, ensuring cost-effective solutions while maintaining high-quality standards.  

Communications and promotion

· Collaborate with the communications team to develop promotional materials and strategies to maximise event attendance and engagement.  

RSVP management

· Managing the RSVP mailbox, ensuring timely and accurate responses to event invitations and queries.

Database management

· Maintain and update event-related databases, ensuring accurate records of participants, donors and sponsors.  

Relationship management

· Act as the main point of contact for colleagues, donors and contractors, ensuring their needs and expectations are met throughout the event planning and delivery process.

Portfolio manager support

· Assist portfolio managers in engaging with prospects and donors effectively, providing event-related insights and facilitating meaningful connections.  

On-site coordination

· Oversee event setup, execution, and breakdown, ensuring all elements are in place and events run smoothly.  

Post-event evaluation

· Conduct post-event evaluations to gather feedback and identify areas for improvement.  

Oversight and responsibility

· Manage risk assessment, risk management and first aid training to ensure the safety and well-being of all event participants. 

This job description is not exhaustive; the role will include other tasks and responsibilities commensurate with the post and subject to change to meet legislative requirements. 

This position would suit a candidate who:

- is highly organised, creative and possesses effective communication skills

- has proven experience in event planning and coordination, ideally including fundraising events

- develops excellent client relations with a wide variety of stakeholders

- has the ability to oversee events from setup to breakdown

- can manage RSVPs and maintain event-related activity on a CRM.

PERSON SPECIFICATION

Qualifications

· No specific qualifications are required, but a good level of numeracy and literacy is essential.

Experience

Essential 

· Significant events delivery experience, ideally within the not-for-profit sector.

· Proven track record in developing and managing events on time and ensuring they are in line with budget (managed             by the special events manager), achieving key performance indicators and receiving positive feedback from                 guests.

· Evidence of outstanding planning skills to deliver complex projects.

Desirable 

· Experience of leading on the creation and implementation of innovative events that are tailored towards a specific        audience’s interests.

Skills and knowledge

Essential 

· A keen interest in the fundraising sector, with a desire to learn and grow in the role.

· An excellent eye for detail.

· Strong interpersonal and communication skills, including diplomacy and the ability to negotiate.

· Committed to achieving objectives and delivering a high-quality service to agreed timescales.

· Excellent IT skills in MS Office (Outlook, Word, Excel and PowerPoint) and experience of using a CRM.

Desirable 

· Understanding of the events sector and appropriate techniques and approaches for a major donor audience.

· Ability to develop and monitor budgets.

· Understanding of major donor fundraising and the role events can play in successful cultivation of relationships     (ideally learned through direct experience).

· Ability to contribute to a collaborative and agile team, enabling others to learn and deliver and celebrating  successes.

· Ability to:   

 - support colleagues and stakeholders positively

 - build supportive and trusting relationships .

  - Knowledge of fundraising regulations and best practice including Gift Aid and GDPR. 

The team

Our dynamic fundraising department generated £4.5m through donations in 2023/24, and we are now preparing for an ambitious multi-million-pound campaign in support of a ground-breaking cancer centre on the site of the Royal Free Hospital.

We pride ourselves on being a supporter focused and agile function, working at the heart of the charity to deliver impact for patients and staff across our hospitals.

Responsible for attracting and retaining donors, and delivering an outstanding supporter experience, the fundraising department comprises two teams which work closely together to achieve our shared objectives:

·Our philanthropy & campaigns team builds relationships with individual philanthropists, trusts, foundations, corporate organisations and intermediaries, giving or facilitating donations of £10,000 or more to the charity each year. They lead major appeal activity for the charity, currently focused on our forthcoming cancer campaign, the charity’s first patron programme, and special events to support these activities.

·Our public fundraising team harnesses the support and energy of individuals and groups, helping them to give back in the way that works for them. This includes committed giving, in memory support, gifts in wills, and fundraising events and challenges.

·Our database and supporter care colleagues underpin and support the entire department.

Organisation

The Royal Free Charity stands at the threshold of its most important period of development.

Our vision is for everyone served by the Royal Free London NHS Foundation Trust (RFL) to have access to world-leading healthcare, delivered by a thriving workforce, and driven by medical research that has a global impact. We support the 17,000 staff of the RFL and their two million patients across Barnet, Chase Farm, North Mid and Royal Free hospitals and more than 30 NHS services.

Through the services we provide, and the programmes and equipment we fund, we make a profound and immediate difference to patients’ experiences of care.

The recruitment process

To apply for this post, send your:

• CV (please include your last employer and dates of employment)
• Cover letter: 1-2 page letter detailing your interest in the role and how you meet the person specification

Please note, that applications submitted without a cover letter may not be considered for this role.

Closing date for application: 27 July 2025, midnight.

Interview date: 5 August 2025

Please kindly note that we may close the job advert before the closing date if we receive a large volume of applications.

• You must be eligible to work in the UK

We are happy to consider any reasonable adjustments that candidates may require during the recruitment process. 

As an equal opportunities’ employer, the Royal Free Charity is committed to the equal treatment of all current and prospective employees and does not condone discrimination on the basis of age, disability, sex, sexual orientation, pregnancy and maternity, race or ethnicity, religion or belief, gender identity, or marriage and civil partnership.

Benefits:

Core benefits

· 25 days of paid holiday, plus three-day office closure rest period between Christmas and New Year, and UK bank holidays. This increases to 30 days leave after five completed years of continuous employment (all leave is pro rata for part time employees).

· A contributory pension scheme, where we match your 4% contribution towards your pension. If you choose to increase your payments into your pension scheme, we’ll match your contribution up to 9%.

· A sick pay package that offers one month’s full pay and one month’s half pay in any 12-month period if you’ve been with us for less than two years. This rises to two months’ full pay and two months’ half pay in any 12-month period after two years of continuous employment.

· Occupational maternity pay and paternity pay packages that provide more generous support than statutory pay alone.

· A flexible working policy to support our employees’ work/life balance.

Support for your financial wellbeing

As a member of the Royal Free family, you’ll be entitled to benefit from:

· Expert financial advice from our financial partner, the London Credit Union

· Savings on purchases with the Blue Light Card

· Our Death in Service benefit

Support for your health and wellbeing

· Subsidised gym, pool and classes at our Rec Club in Hampstead

· Secure bicycle parking and shower facilities at our Hampstead site

· Fortnightly guided meditation

· Free massage therapy from our complementary therapy team

· Menopause peer support group

· Employee Assistance Programme offering 24-hour access to free confidential advice and support on work and personal issues.

Haven House Children’s Hospice cares for children and young people who have life-limiting or life-threatening conditions across North and East London, West Essex and East Herts. Our mission is to provide the highest quality palliative and holistic care services to children and their families in our local communities.

Since the hospice opened its doors in 2003, it has gone from strength to strength both in terms of the care we provide to children and their families as well as the close bonds we have developed and nurtured with individuals and organisations who are inspired by our work.

This role sits within the High Value partnerships team, working within the Corporate fundraising team, and alongside Philanthropy, Trusts and Grants, and Special Events. It reports into the Assistant Director of IGM/ Head of High Value Partnerships.

The team pride themselves on their fantastic partnerships and results, and it’s a great time to join as they are currently developing a high value strategy, to underpin the organisation wide strategy and the overall IGM strategy.

At Haven House the focus within the Income Generation and Marketing Team is to put the supporter and donor at the centre of everything we do, ensuring they feel inspired by our work and the children and families we support; engaged and committed to our cause and ultimately make a commitment to do something amazing.

We’re looking for an individual who is has the experience, confidence and skills to win new corporate partnerships and manage our current relationships with existing partners to a high standard.

We want someone to join us who loves being part of a hardworking and collaborative team and who is willing to try new things, bring fresh ideas and who has the energy and personal drive to execute them.  

If this role sounds right for you and you have the right skills and experience, please download the job description and apply.

As an employee you will be entitled to the following range of benefits:

· Hybrid office/home based arrangement

· 27 days' annual leave (pro rata)

· Pension scheme (company matches contribution up to 7%)

· Free onsite parking

· Employee Assistance Programme

· Eye care voucher scheme

· Cycle to work scheme

· Life cover (if eligible)

We are committed to safeguarding and promoting the welfare of children and young people and expect all our staff to share this commitment. Employment is subject to receipt of satisfactory references and an enhanced DBS check.

1. Job Purpose

The Senior Mental Health Support Worker will provide time-limited, one-to-one emotional and practical support to individuals experiencing low to moderate mental health challenges, including those with complex needs. This role involves conducting initial referral needs and risk assessments, developing personalised support plans, and delivering face-to-face, remote, and, in rare cases, home-based support.

The postholder will also take a lead role in supporting and supervising 1-1 Support Buddy volunteers, ensuring they are well-trained, supported, and delivering high-quality interventions. Additionally, the role requires managing complex cases, offering tailored interventions, and collaborating with multi-disciplinary teams to ensure appropriate care pathways are in place.

The successful candidate will be a compassionate and skilled professional with a strong commitment to empowering service users, improving mental health and well-being, and ensuring individuals receive the right support at the right time.

2. Main Duties and Responsibilities

Client Assessment and Support Planning:

• Conduct initial referral needs and risk assessments to determine service user requirements and level of need.
• Develop and implement personalised support plans, setting clear and achievable objectives.
• Monitor progress and carry out regular reviews to assess changes in need and update plans accordingly.

One-to-One Support (Including Complex Cases):

• Deliver time-limited one-to-one support (up to 12 weeks per service user).
• Provide emotional support, listening skills, and practical advice on coping strategies, problem-solving, and decision-making.
• Work with individuals experiencing complex needs, offering tailored interventions and adapting support accordingly.
• Provide crisis intervention and risk management where necessary.
• Support service users to access appropriate community-based interventions and ongoing mental health support.

Volunteer Supervision and Coordination:

• Support, supervise, and coordinate 1-1 Support Buddy volunteers to ensure effective service delivery.
• Provide training, guidance, and structured supervision to volunteers, ensuring they feel confident and well-equipped in their roles.
• Conduct regular check-ins with volunteers, addressing challenges and providing necessary support.
• Ensure volunteers are appropriately matched to service users based on needs and skills.

Referral and Collaboration:

• Refer service users to specialist services, community resources, and crisis intervention where needed.
• Work collaboratively with the Health and Wellbeing Manager and Service Navigation Lead to ensure seamless service provision and clear referral pathways.
• Establish strong working relationships with external agencies, statutory services, and voluntary organisations to enhance support options for service users, particularly those with complex needs

Monitoring, Evaluation, and Administration:

• Maintain accurate and confidential records of service user interactions, support plans, and progress.
• Collect and report outcome data to measure service effectiveness, including impact on complex cases.
• Support the monitoring and evaluation of service delivery, ensuring continuous improvement.
• Contribute to quarterly reports and service performance reviews.

3. Person Specification

Essential Experience & Knowledge

• Experience in related support role (e.g. mental health, social care, or related)
• Strong interpersonal and communication skills, with the ability to build rapport and establish trusting relationships.
• Experience conducting needs and risk assessments and developing support plans.
• Ability to provide effective emotional support, using active listening and trauma-informed approaches.
• Experience providing supervision /support, ensuring high-quality service provision.
• Strong organisational and time management skills, with the ability to prioritise workload effectively.
• Ability to work independently and collaboratively as part of a multi-disciplinary team.
• Commitment to confidentiality, safeguarding, and professional boundaries. Strong leadership and organizational skills.
• Excellent communication and interpersonal skills.
• Experience in mental health or social care.
• Discretion.

Desirable Skills and Experience:

• Experience in volunteer management.
• Strong IT skills, including proficiency in Microsoft Office and Experience of
• Experience in crisis intervention and risk management, particularly in complex cases.
• Knowledge of local mental health services and support networks.
• Experience in monitoring and evaluating service outcomes. Knowledge of local mental health services and support networks.
• Qualification in mental health or social work.

Qualifications:

• NVQ L3 qualification (or Equivalent) mental Health or relevant support related field

Specialist Skills/ Ability/ Knowledge

• Ability to solve problems and make sound decisions to support others in a fast-paced environment.
• A commitment to diversity, equity, and inclusion, with a passion for advancing social justice and mental health equality.
• IT is proficient particularly within Microsoft 365 environment

Communication

• Effective communication and interpersonal skills (written, oral, digital)
• Ability to communicate appropriately with a wide range of people and build relationships and engage with stakeholders and colleagues at all levels.

Personal Qualities

• Able to build strong working relationships
• Passionate about mental health and committed to supporting individuals to achieve their goals.
• Empathetic and compassionate, with a non-judgmental approach.
• Resilient and adaptable, with the ability to manage challenges effectively.
• Proactive and solution-focused, with a strong sense of initiative.
• Committed to equality, diversity, and inclusion in all aspects of service delivery

4. Application Guidance for Candidates

Thank you for your interest in applying for a role at Mind in Kingston. Before applying, please ensure you carefully read the application pack, particularly the job description and person specification, to understand the requirements of the role. To be considered, please submit the following documents:

• Your CV – This should outline your relevant experience, qualifications, and key achievements. Please ensure your full name & contact details are included.
• Confirmation of Right to Work in the UK – All applicants must provide evidence of their legal right to work in the UK. This may include a passport, visa, or other official documentation. This will be requested at Interview.
• References – Please provide details of two referees, including their name, job title, and contact information. References will only be contacted if you are successful following the interview stage.
• Please respond to the four application questions listed below - (A cover letter is not required, and no supporting statement is needed)

1. What specifically attracts you to this role with Mind in Kingston? (max 200 words)
2. This role will involve working in situations where safeguarding concerns may arise. Can you describe a specific instance where you identified a potential safeguarding issue involving a vulnerable individual? What actions did you take? (max 200 words)
3. Please tell us about a time that you have supported an individual whose needs were changing. How did you adapt how you worked with that person? (max 200 words)
4. Tell us about a time you supported or guided another person in their role or responsibilities. This could include formally supervising someone, mentoring, coaching, or helping a peer or colleague. What did you do, and what was the outcome? (max 200 words)

As we work with vulnerable adults, all successful applicants will be required to undergo an Enhanced DBS check before starting their role. You will be asked to provide identification such as a passport, driving license, and/or utility bill as part of this process.

Applications and interviews timeline:

Applications closing date Tuesday, 29th of July 11:59pm

Interviews will take place on Tuesday 5th of July & Thursday 7th of July

Please ensure all documents are submitted by the stated deadline. We look forward to receiving your application.

Due to the high volume of applications, we regret that we are unable to provide feedback to candidates who are unsuccessful at the application stage.

Background

The Maypole Project supports children and young people with complex medical needs and their families across the UK. Our vision is that all families with a child with complex medical needs will have access to our support from diagnosis, for as long as they need.

Our unique model provides emotional and wellbeing support through counselling and therapy services for parents/carers, siblings and other adults involved in caring for a young person with complex medical needs. We provide counselling and play therapy for children and young people with complex medical needs, a youth club, buddying and activity programmes which are also open to children with special educational needs and disabilities (SEND).

The Maypole Project has been providing vital services to families for over 21 years and is in an exciting phase of development. We are recruiting a qualified and experienced Child Therapist to meet the growing demand for support, and to grow and extend our provision to meet the needs of more families who would benefit from our unique model of support.

Overall purpose:

To provide appropriate, professional and responsive therapeutic support to children (the child/ren who have complex medical needs and/or their siblings) in 1:1 sessions through the integration of counselling with therapeutic creative and play skills. 

Role responsibilities:

Children, who have been assessed by an experienced member of the project’s counselling team, and with parental consent, will be referred on to the post holder who will:

· Work to The Maypole Project Model of Support for children and young people, providing therapeutic support through an integration of counselling with therapeutic creative and play with a caseload as agreed, relative to hours at a minimum of 5 clients per 7 hour working day.

• Undertake The Maypole Project mandatory in-house training (20 hours)
• Attend a training update session at least once per annum
• Contact the client’s parent/guardian organising an initial 1:1 meeting with them to talk through the issues their child faces and agree the time, location and frequency of sessions in line with Maypole Support office guidelines/room availability where applicable.

· Set up and clear away the therapy room that has been tailored to each individual client’s needs.

• Attend monthly group supervision (2 hours)
• Complete client notes and The Maypole Project paperwork as required
• Liaise with their Line manager or the Clinical Supervisor in case of questions/difficulties
• Follow The Maypole Project policies and guidelines including staff code of conduct at all times.
• Attend service-wide activities including family activity events and fundraising events

Support:

You will have support from our Children and Young People’s Therapies service manager for clinical oversight and day-to-day issues and a supervisor for Clinical advice/direction.  Attendance at monthly Clinical Supervision is mandatory.

Location:

Initially based at our premises in Orpington with some remote provision and possible travel to schools, hospitals, hospices and clients’ homes.

Salary:  Up to £44,093 depending on experience

40 hours per week (some shift work/on call duties)

Permanent

 “Incredible and Inspiring Manager Needed”

“We are looking for someone who is full of life, ideas, creativity and energy but has lived life, can find interesting ways to share their knowledge and inspire us to great things.  We have a lot to offer the world, but sometimes it is locked deep inside us and has not yet found a way out.  We want someone who can help us find a key to unlock our potential.  It won’t always be easy and it might not always go to plan, but the bumps in the road are things that you learn from and we are looking for someone who is brave enough to get involved and enjoy the good times with us but laugh at the mistakes too”

“So, what are you waiting for?  Apply now!”

"We say it's ok"

This ad is approved by St Christopher's Young People

 About the Role

We are looking for a resourceful, energetic and outgoing individual who can deal effectively with challenging situations and behaviour, motivate young people to manage risk and support a team of professional staff in a supported accommodation home in Lewisham.

Key aspects of the job will be: 

• To safeguard young people through sound management strategies, collaborative working with external agencies and emergency services and compliance with local authority safeguarding procedures.
• To provide regular supervision for staff and assess training needs to required performance and development standards. To source and/or deliver training and coaching where appropriate.
• To ensure housing management policies and practices are effectively operated. This will include maximisation of income, licence management and implementation of fair and equitable referral procedures.
• To ensure appropriate staff cover is maintained in the home through production of rotas and, where necessary, recruitment of locum covers. To ensure that staffing needs are met within designated budgets.

About Us

Our vision is for every child and young person to be safe, loved and happy, to achieve their potential and have a bright future.

St Christopher's is a leading charity for children and young people. We are proud of our history of providing fostering, children's homes and innovative leaving care services across the UK & Isle of Man.  We have a passionate commitment to our young people, placing them at the centre of everything we do.  We provide positive life experiences for young people who are unable to sustain a placement in their parental or foster home.

We are an equal-opportunity employer keen to develop an inclusive workforce where people feel they belong.  We hope to attract applications from under- represented groups, including people from different cultures, nationalities, socioeconomic backgrounds, ages, disabilities, religions, faith, sex, orientation, childcare responsibilities, and gender-diverse identities.

St Christopher’s Academy

We have recently launched “St Christopher’s Academy” to ensure our staff is continually developing. We will support you to map out your career trajectory and help you achieve your professional ambitions. If you want to learn more about St Christopher’s Academy, please visit our website.

Applicants should have

• At least three years’ experience of providing leaving care and/or housing support to single homeless or other vulnerable client groups, including young people.
• At least one year’s experience of effectively managing professional staff.
• A good understanding of Safeguarding and the legal framework relevant to the provision of residential services for young people aged 16+.
• Thorough knowledge of the issues that lead to young people becoming homeless, including those relating to alcohol/drug dependency and mental health and complex needs.
• Familiarity with the welfare benefits system and with the range of resources, statutory and non-statutory agencies and services relevant to supporting young people.
• Awareness of health and safety regulations and procedures to minimise risk.
• A high regard for young people with the ability to relate successfully to individuals from a wide variety of backgrounds and to manage conflict situations.
• A vocational or management qualification at NVQ level 4 or equivalent would be desirable.

What you should expect from us

• Salary: Up to £44,093 depending on experience
• A friendly working environment, a fun, open and honest culture.
• 25 days holiday rising to 27 days after 3 years’ service, plus Bank Holidays, pro-rata.
• Industry Leading training programme including access to children’s right and participation, CSE, empowerment, mental health and Social Pedagogy,
• Contributory pension scheme, Enhanced Maternity and Company Sick Scheme.
• UK Life Assurance (Death in service) to the value of 3 times your annual salary.
• BUPA Employee Assistance Programme, offering counselling, financial advice and legal support.
• Interest-free season ticket loan, cycle to work scheme.
• Blue light Card: Discount shopping scheme at hundreds of retailers across the UK.
• Discretionary Funded Training Programs.
• Employee Awards based on performance and length of service.
• Fantastic opportunities to develop your career within our range of services.

Recruitment Process

At St Christopher’s we are committed to the safeguarding of all children and young people in our care. During the recruitment process you will be expected to complete an online application form to ensure we capture essential information to meet legislation, best practice and vetting requirements.

Your online application must include a supporting statement addressing the criteria stated in the Person Specification. For the full Job Description and Person Specification visit our website.

 Applicants will ideally already be on the DBS Update Service; if this is not the case St Christopher's will carry out a DBS (police) check prior to starting.

For more information or assistance during the application process, please visit our website.

We advise to apply as soon as possible as applications will be reviewed on a rolling basis.

Please note that it is against the law to apply for work with Children/Young People if you are barred from working in Regulated Activity and if your name is added to a Children Barred List.

All shortlisted candidates invited to interview will be asked to submit a Self-Declaration and Disclosure form which will need to be returned prior to an interview being booked.

This post has a minimum age restriction of 21 year for roles working directly with children and young people in our residential and supported accommodation Homes in line with the Equality Act ‘occupational requirement’.