Group clinical manager jobs in Liverpool
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Crisis is the national charity for people experiencing homelessness. We have embarked on our 10-year strategy for ending homelessness. We know it is not inevitable. We know together we can end it.
Location: Based in either Crisis Skylight Edinburgh (EH8 8BQ), Newcastle (NE1 2AF) or Merseyside (L1 5BD) at least three days per week. There is an expectation of regular travel across all sites and travel to our London head office approximately once every six weeks.
Contract: 12-month fixed term contract or secondment opportunity, including external secondments.
Salary: £74,572 per annum
About the role
This is an exciting opportunity to step into a pivotal senior leadership role at a critical moment for Crisis. We are looking for a Director of Operations on a 12-month fixed term contract or secondment, someone who thrives in periods of transformation and can lead a geographically dispersed senior team. If you are energised by complexity, motivated by mission, and ready to make a real difference during a period of change, we want to hear from you.
With a bold new strategic direction placing Client Services at the heart of ending homelessness, Crisis is implementing a place-based approach to system change, becoming a housing provider, and scaling the impact of our nine Skylights and Christmas offer. This role sits at the centre of that change. You will provide strong, values-led leadership across our Skylights in Edinburgh, Newcastle and Merseyside, senior support to the Lead Clinical Psychologist as well the entirety of Client Services across Great Britain. You will be bold in driving continuous improvement, collaborative in your approach to partnerships, impactful in your use of data and insight, and equitable in your leadership.
About you
- Significant senior leadership experience in a relevant sector, such as homelessness, adult social care, health, education, or employment, with a strong track record of inspiring and empowering people and teams through change.
- Excellent networking, partnership-building and influencing skills, adaptable to a range of audiences from frontline staff to senior politicians and funders
- A proven track record in operational leadership: implementing quality standards, compliance assurance, governance, and driving continuous service improvement
- Strong analytical skills and confidence using data to generate insight that improves service effectiveness, alongside experience managing significant and complex budgets
- A commitment to equality, diversity and inclusion, and an understanding of psychologically informed, trauma-informed approaches when working with people who have experienced complex adversity
- A genuine commitment to Crisis’ purpose and values, and a passion for ending homelessness — we particularly welcome applications from people with lived experience of homelessness
Please see the full Job Pack linked below, for a full list of requirements for this role. We realise that long lists of criteria can be daunting, and you may not want to apply for a role unless you feel 100% qualified. However, if you feel you have relevant examples to answer the screening questions, we encourage you to apply.
We believe diversity is a strength, and our aim is to make sure that Crisis truly reflects the communities we serve. We are actively working towards our organisation being a place where everyone can thrive and make their best contribution to our mission of ending homelessness for good. We know that the more perspectives, voices, and experiences we can bring to this work, the better. We particularly welcome applications from people who have lived experience of homelessness, and people from all marginalised groups, communities, and backgrounds.
Working at Crisis
Our values, Bold, Impactful, Collaborative and Equitable, are at the heart of everything we do as we continue in our mission to end homelessness.
Our staff, members, volunteers and supporters are vital to getting the right government policies in place, providing breakthrough services, and building a supportive community. We’ll lead by example to nurture a positive and ambitious workplace guided by ending homelessness.
As a member of the team, you will have access to a wide range of employee benefits including:
- A competitive salary. Please note our salaries are fixed to counter inequity and we do not negotiate at offer stage.
- Interest free loans for travel season ticket, cycle to work, and deposit to secure a tenancy.
- Pension scheme with an employer contribution of 8.5%
- 28 days’ annual leave (pro rata) which increases with service to 31 days and the option to purchase up to 10 additional days leave.
- Enhanced maternity, paternity, shared parental, and adoption pay.
- Wellbeing Leave to be used flexibly
- And more! (Full list of benefits available on website)
Alongside our excellent staff benefits, we will support your ongoing development to build your skills, experience, and career.
When you join us, you will have the opportunity to join our staff diversity networks, which aim to champion issues across the organisation, enable staff to be their authentic and best selves and contribute to making Crisis a truly diverse organisation.
How do I apply?
Please click on the 'Apply for Job' button below. Our shortlisting process is anonymised as part of our commitment to equality, diversity, and inclusion. We do not ask for CVs, instead we ask you complete the work history section and answer the screening questions for us to be able to assess you fairly and objectively. At least two members of staff score all applications.
Closing date: Tuesday 9 June 2026 at 23:59
Stakeholder panel interview: Thursday 25 June 2026 online via Microsoft Teams
Main panel interview date and location: Friday 3 July 2026 at Crisis Skylight Edinburgh
AI in Job Applications
We understand some candidates use AI tools when applying. Whilst we welcome the use of technology to support clear communication and structure, we want to learn more about you, so please ensure that your application reflects your own skills, knowledge and experiences
Accessibility
We want our recruitment process to be as accessible as possible. If you need us to make an adjustment or provide additional support as you apply for a role, please email our Talent Acquisition team to discuss how we can help.
Registered Charity Numbers: E&W1082947, SC040094
The client requests no contact from agencies or media sales.
Thank you!
ALDER HEY CHILDREN’S CHARITY
Job title: Community Fundraiser (Donor Relationship)
Salary: £31,325 – £39,826
Hours: 37.5 hours per week*
Location: Alder Hey Children’s Charity (based within the hospital), Liverpool. Office based with occasional working from home.
About Us
Alder Hey Children’s Charity raises vital funds to help make Alder Hey Children’s Hospital a truly world-class, patient-friendly hospital for the 450,000 patients and families we care for every year.
The charity helps to fund a range of activities and projects that are designed to enhance and improve the lives of our amazing young patients. This includes the funding of specialist medical equipment to ensure our brilliant surgeons and clinical staff have the most up to date and cutting edge technology available and funding hi-tech distraction equipment designed and proven to reduce pain and anxiety in our patients. We also fund a range of programmes and special projects such as our ward musicians, our on-site magician and the play specialists we have on every ward.
About this role:
This is an exciting opportunity for a Community Fundraiser (Donor Relationship) to join the Charity team here at Alder Hey, the UK’s busiest Children’s Hospital.
The Community Fundraiser (Donor Relationship) plays a vital role in delivering an exceptional supporter experience for all community and event fundraisers. This role focuses on building strong, meaningful, and long‑lasting relationships with individuals, groups, and volunteers who raise funds, ensuring they feel valued, supported, and inspired to continue their journey with the charity. The postholder will lead on thanking, recognition, supporter journeys, and stewardship-led initiatives that deepen engagement across all levels of community fundraising.
Key Responsibilities will include:
Supporter Journeys & Stewardship
- Create tailored donor journeys for all community and event supporters,
ensuring timely touchpoints, personalised engagement, and clear pathways for
deeper involvement. - Develop and implement a reward and recognition process that celebrates
supporter milestones, achievements, and loyalty, using insight‑driven methods
to nurture long-term commitment.
- Lead and develop a new thanking process for community and event supporters,
ensuring gratitude is timely, meaningful, and impactful across all channels. - Develop an SMS journey for community and event supporters that enhances
engagement, provides real-time updates, and complements wider stewardship
Supporter Journeys & Stewardship:
- Work collaboratively with the Marketing & Communications team to source
case studies, patient stories, and supporter testimonials that demonstrate
impact and bring fundraising stories to life.
- Work with marketing on monthly newsletters, contributing stewardship-led
content, supporter spotlights, and updates aligned with community fundraising
priorities
Events & Recognition:
- Lead on the planning and delivery of the annual community awards event,
celebrating supporter achievements and strengthening the charity’s
relationship with grassroots fundraisers.
- Ensure the event reflects supporter diversity, contribution levels, and the
organisation’s values.
Data & Insights:
- Maintain accurate, timely and GDPR‑compliant supporter records to ensure
excellent stewardship and meaningful reporting
- Use insight and supporter feedback to continually refine journeys,
communications, and stewardship approaches
Any other reasonable duties as required by your line manager.
Please see the attached Job Description and Person Specification for more information.
Job Closes: Monday 15th June 2026, 12pm
Interviews (to be held at Alder Hey): Tuesday 23rd June 2026
Applications must include your CV and a covering letter (no more than one side of A4) which answers the following questions:
- How do you meet the person specification? If you don’t exactly meet all of the role requirements but have transferable skills please do consider applying and provide details as part of your answer.
- Why do you want to work for Alder Hey Children’s Charity?
The client requests no contact from agencies or media sales.
Thank you!
Air Ambulances UK
Air Ambulances UK (AAUK) is the national charity supporting the lifesaving work of the UK’s air ambulance charities, enabling them to save even more lives every day.
Purpose of Post
The Campaigns & Partnerships Communications Lead will play a central role in the planning, development, and delivery of AAUK’s communications campaigns and partnership-facing content.
The role will strengthen AAUK’s national voice by delivering high-quality, consistent, and engaging campaign outputs across both national awareness activity and partnership-supported initiatives.
This is a communications and campaign delivery role, supporting partnership activity through creative content, campaign assets, and storytelling rather than income generation or fundraising delivery.
The key objectives are:
- Support the creation of high-quality communications assets for partnership activity.
- Lead the delivery of AAUK’s annual campaign programme, including national and sector-wide awareness campaigns.
- Develop and deliver micro-campaigns aligned to key awareness moments across the year.
- Ensure consistent storytelling, messaging, and brand tone across all campaign outputs.
- Work collaboratively across teams to deliver impactful, audience-focused communications.
Key Responsibilities
Campaign Planning & Delivery
- Lead on the planning and delivery of key national campaigns, including Air Ambulance Week.
- Develop and deliver micro-campaigns such as: Restart a Heart Day, World Pilot Day, Road Safety Week and other relevant awareness campaigns.
- Create integrated campaign plans, messaging, and content outputs.
- Coordinate campaign timelines and ensure cross-team alignment for delivery.
Partnership Communications & Campaign Support
- Develop communications materials to support AAUK partnership activity and collaborations.
- Produce campaign assets, storytelling content, and supporting materials for external stakeholders.
- Support the creation of presentations, briefings, and campaign packs for partner engagement.
- Work closely with internal teams to ensure consistency in messaging across partnership activity.
- Act as a key communications contact for campaign-related partnership delivery.
Content Development & Storytelling
- Translate operational, clinical, and sector information into accessible public-facing content.
- Support the creation of case studies, ambassador content, and campaign narratives.
- Contribute to editorial outputs including publications and campaign materials.
Campaign Delivery & Digital Collaboration
- Work closely with the Communications & Marketing team to ensure campaign content is effectively delivered across digital channels.
- Support the creation of social media, email, and website assets linked to campaign activity.
- Ensure campaign messaging is consistent across all external communications channels.
- Contribute to improving audience engagement through high-quality campaign content.
Monitoring & Evaluation
- Support campaign performance tracking and evaluation using engagement and reach data.
- Produce post-campaign reports and insights to support continuous improvement.
- Identify trends and opportunities to improve future campaign effectiveness.
General Responsibilities
- Represent AAUK professionally in internal and external meetings where required.
- Work collaboratively with communications, fundraising, and policy teams.
- Ensure all activity complies with GDPR, fundraising regulations, and brand guidelines.
- Support wider organisational priorities and strategic objectives.
- Contribute to continuous improvement of campaign processes and delivery.
Essential Skills & Experience
- Experience in a communications, marketing, or campaign delivery role.
- Proven ability to plan and deliver multi-channel campaigns.
- Strong written communication and storytelling skills.
- Experience working across teams and managing multiple priorities.
- Ability to translate complex or technical information into engaging public content.
- Strong organisational and project coordination skills.
- Understanding of digital communications and content production.
Desirable Skills & Experience
- Experience using design tools such as Canva (or similar platforms) to create campaign assets and social media content would be advantageous.
- Experience within a charity, public sector, or membership organisation.
- Experience supporting partnership or stakeholder communications.
- Familiarity with digital content tools and CMS platforms.
- Experience in campaign evaluation and reporting.
- Knowledge of the air ambulance sector or emergency services (desirable but not essential).
Key Attributes
- Creative and ideas-led approach to communications.
- Strong attention to detail.
- Ability to work under pressure and to deadlines.
- Collaborative and proactive working style.
- Commitment to AAUK’s values and mission.
Benefits
- 36 days annual leave (including Bank Holidays FTE)
- Employee Assistance Programme
- Access to Blue Light Card and Blue Light Events
- Pension contributions
- Training and development opportunities
- Life Assurance policy cover
- Development opportunities
Commitment to Diversity & Inclusion
AAUK is committed to diversity and equality of opportunity in all aspects of our work. We actively encourage applications from under-represented groups and are committed to building an inclusive workplace.
Application Process
Applications should be submitted via CV and covering letter. Your covering letter should clearly demonstrate how your experience meets the requirements of the role.
Deadline for applications: 5 June 2026.
Shortlisted candidates will be invited to interview w/c 15 June 2026.
This is a fixed-term role, reviewed during the contract period. Future decisions on medium- and longer-term resourcing will form part of our organisational strategy and financial planning.
Registered Charity
11 - 20
We are the national charity supporting the lifesaving work of the UK’s air ambulance charities, enabling them to save even more lives every day
The client requests no contact from agencies or media sales.