Group Head Of Communications And Marketing Jobs
Battersea is an ambitious and exciting place to work; our brand, marketing campaigns and expert care for dogs and cats in need help us to stand out in the sector.
Battersea’s Insight & Impact team proudly inspires and empowers colleagues in all teams to make confident and evidence-based decisions, that ultimately drive positive impact for dogs and cats everywhere.
As a Research & Insight Manager, you will foster this culture by developing and communicating compelling insights based on robust methodologies and creative approaches to data collection, analysis, and reporting.
About us
At Battersea, we aim to never turn away a dog or cat in need of help. We give each one lots of love and expert care and get to know their characters and quirks so we can find them a new home that’s just right for them.
All the knowledge we gather in our centres helps us to improve the lives of the animals we’ll never meet, through our work with other rescue organisations and charities. We also help people make informed choices when getting a pet, we provide training and welfare advice, and we campaign for changes in the law when we see that dogs and cats or their owners deserve better.
Join us and help us be here for every dog and cat, wherever they are, for as long as they need us.
The Marketing and Communications Department
Battersea’s Marketing & Communications department is responsible for communicating the breadth of the organisation’s work in an engaging and memorable way. Though our award-winning campaigns, we use our influence to affect change for dogs and cats within and beyond our gates; building Battersea’s reputation on a national and international scale. Our work involves everything from innovative integrated advertising campaigns to rehome our animals, to supporting other departments with their strategic objectives. We also manage Battersea’s online communities, offer brand guidance, deliver innovative digital activity, and manage internal communications, ensuring that staff and volunteers stay informed and engaged. The department’s ultimate goal is to raise awareness of Battersea’s work, so we can be here for more dogs and cats.
What we can offer you
We offer our employees a wide range of benefits to reward them for the value that they bring to Battersea, to support them in their work, to help improve their health and wellbeing, and maintain a healthy work-life balance. These include:
- 28 days of annual leave (plus 8 days paid public holidays) per year
- Generous pension contributions – up to 10% employer contribution
- Free healthcare cash plan, where you can claim for a range of treatment including dental, optical, physiotherapy, chiropody and acupuncture every year
- Annual interest-free season ticket loans
- Discounted gym memberships and cycle to work schemes
- Life insurance
- Support for your professional and career development, including access to digital and in-person training programmes, a wide range of tools and resources, leadership and management training, mentoring and much more.
Hybrid working policy
We operate a hybrid working model, with our office-based staff splitting their time between site based and home working. We believe this enables our office-based staff to maintain the benefits of home working, while allowing for collaboration and interaction with our animal-facing staff and maintaining a connection to our cause. As such, you’ll be expected to work in our Battersea office for at least 50% of your working week.
Equality, diversity and inclusion at Battersea
At Battersea, we are committed to providing equality of opportunity, and developing and supporting a diverse workforce and inclusive culture in all aspects of our organisation. We aim to ensure that this pledge, reinforced by our values, is embedded in our day-to-day working practices and our work together.
By hearing from and valuing different experiences, perspectives and contributions, we know we can provide the best expert care for every dog and cat who needs us. We particularly welcome applications from people with disabilities and from members of minority ethnic communities, who we know are currently under-represented at Battersea.
As a Disability Confident Committed employer, we're happy to discuss any support or personalisation you may need during your application and/or interview process as part of our workplace adjustments.
Closing date: 9th April 2024
Interview date(s): w/c 15th April 2024
If you think you’re a good fit for the role, and you’re passionate about dogs, cats and our work, then we’d like to hear from you.
For full details, please download our recruitment pack.
To apply for the role, please click the button below. All applications must be submitted before the closing date advertised; we reserve the right to close the vacancy early if a high volume of applications is received.
The client requests no contact from agencies or media sales.
Job Title: Head of Grants & Impact
Reporting To: Chief Operating Officer
Salary: £47,079 - £63,909 (Band E)
Hours: 37.5 hours per week
Closing: 14th April 2024 @ 5pm
Interviews: 23rd & 25th April 2024
Job Purpose:
The post holder will play a pivotal role in the strategic and operational development of the charity with particular responsibility for grant awarding functions to ensure they are carried out efficiently, effectively and in line with our charitable objectives and values.
A senior leadership team member, this role will lead Alder Hey Children’s Charity’s grant awarding process, develop multi-year strategies with a focus on long term funding priorities & achieving the charity’s purpose and demonstrating our impact.
They will build strategic relationships with key members of the Trust and other charities with a focus on partnership working to maximise the impact of funding and meet the Charity & Trust ambitions. They will lead on the development and implementation of a framework to demonstrate our impact.
Main Duties/Tasks
Strategic Planning, Financial Management & Reporting
Lead on the development and implementation of strategic, multi-year plans and budgets, identify upcoming funding requirements.
Monitor progress against strategic plans, budgets, KPIs, producing reports.
Develop and implement a framework for demonstrating our charitable impact across the charity funding pillars.
Build strategic partnerships internally and externally to support funding priorities and maximise our impact.
Attend the Charitable Spending Committee and Board meetings.
Grant Applications, Awards & Reporting
Oversee and develop the grant process, ensuring it aligns with the charitable spending strategy, provides detailed, relevant information and monitors performance.
Manage the grant award process, ensuring that applications are reviewed and approved in line with the agreed authority levels, ensuring that papers are appropriate for the Charitable Spending Committee and Board review.
Maintain and update the grant Terms & Conditions.
Provide leadership and direction to the Grants Manager, empowering them & the team to deliver against set goals and objectives.
Communication & Relationships
Lead on the development of an internal communications plan, promoting both the opportunities available to apply for Charitable Funding within the Trust and the impact of projects that have been funded by the Charity. Promote the work of the Charity throughout the Trust and with funders.
Develop relationships with the Charitable Spending Committee.
Develop key relationships throughout the Trust that support the grant award and reporting process.
To build and manage key relationships with existing partners.
Develop and maintain strong working relationships with the Finance Team, working together to provide a smooth process.
Lead on internal liaison to ensure that fundraising teams have the information they need to report back to funders and donors on how their donations have made a vital difference.
Lead on providing and co-ordinating information to the Head of Marketing for the yearly impact report and Annual Report for the Financial Statements.
Innovation & Development
Be the lead specialist in grant awarding and maintain strong knowledge of relevant legislation and good practice.
Work with the database manager to develop the use of the CRM system with the grants team to maximise efficiency.
Work with the database manager to develop a framework for impact reporting that links to our CRM system.
Other Duties
Be an outstanding advocate for Alder Hey Children’s Charity in line with the core values of the organisation.
Be an active and supportive member of the Alder Hey Children’s Charity team, contributing to the team’s development and working collaboratively with colleagues and volunteers.
Attend and support on events run by the fundraising teams where required.
Any other reasonable duties as required by your line manager.
Person Specification
Qualifications, Knowledge and Experience
Essential
· Experience of efficiently managing and delivering a demanding and varied workload.
· Leadership experience.
· Experience in delivery a strategy.
· Experience of managing a programme of grants.
· Experience of planning and working towards targets.
· Strong knowledge of legislation, accounting requirements and good practice relating to grant awarding and reporting.
· Experience of working with and managing collaborative groups, ensuring that all parties are supported to contribute.
· Experience of using a CRM system or database, including developing and enhancing the processes around this.
Desirable
· Experience of developing impact monitoring systems and reporting.
· Experience of charity governance requirements.
Skills and Attributes
Essential
· Excellent communications skills, both verbal and written across a range of audiences.
· Proven success in developing strong personal relationships internally and externally.
· Commitment to principles of equality, diversity and collaborative working.
· Self-motivated and positive attitude with the ability to work under pressure and prioritise in a busy environment.
· Experience of business planning and operational management.
· Ability to work effectively as part of a team as well as independently.
· Leadership qualities and proven track record of leading a team.
· A creative and lateral thinker with the ability to look for innovative solutions to problems and take the lead on developing these.
· Excellent IT skills including Microsoft packages.
· Excellent presentation skills, with the ability to get information and ideas across clearly and succinctly.
Desirable
· Evidence of understanding the range of issues across the NHS and Charity sector.
· Experience of presenting at Board or Committee level.
· Advanced knowledge of Microsoft Excel.
Additional requirements
Essential
· Committed to continuing professional development.
· Strong interest in working for a children’s health charity.
· An understanding of and commitment to the values of Alder Hey Children’s Charity.
· Willingness to get involved with activities across the Charity.
· Willingness to occasionally work outside of normal office hours.
Our Values
Here at Alder Hey Children’s Charity, our values guide the way in which we work. By being courageous, working together, being passionate about our work, and making sure that we are creative in what we do, helps us to deliver the support necessary so that our Hospital can continue to deliver the very best care for our young patients and their families. Our values are:
Courage: we try new things and take risks to innovate and drive forward new ideas. We have the courage to speak up and take a stance. We are accountable, responsive and responsible. We are unstoppable.
Together: we work together as one team, sharing our knowledge and learning. We work in partnership with patients, families, supporters and colleagues. We are respectful, celebrate diversity and empower each other to achieve our aims.
Passion: we are passionate about what we do and why we do it. We work together to share and grow. We inspire others.
Magical: we are fun, creative and child led. We create special moments, provide little extras and go further for our brave young patients.
Alder Hey Children’s Charity will make every endeavour to make any reasonable adjustments for applicants who require assistance in carrying out their duties due to a disability. Alder Hey Children’s Charity is committed to equal opportunities and positively welcomes applications from all sections of the community. Alder Hey Children’s Charity is committed to safeguarding children and vulnerable adults. The post holder may be required to complete an enhanced DBS disclosure check.
The client requests no contact from agencies or media sales.
As we move into large-scale programme delivery and evaluation, we are expanding the Programmes and Grant Directorate with two new Heads of Programmes roles. Each postholder will lead the development and implementation of a major area of programming, overseeing high quality delivery and ensuring that the work we fund generates robust evidence and insight.
As Head of Programmes, you will manage the work of a cross-functional team delivering a programme of grants, research, evaluation, communications, youth involvement and associated activity. You will provide programme leadership, ensuring that this range of activity is aligned to programme objectives and Youth Futures’ overall strategic aims. You will coordinate programme-related work across the organisation, fostering collaboration in pursuit of a shared purpose.
You will make connections to relevant stakeholders and wider debates, positioning Youth Futures as an organisation at the forefront of thinking and practice in your programme area(s). You will work closely with externally-facing colleagues to feed learning and insight from funded programmes into our policy work, employer engagement and public communications. At the heart of the role is management and oversight of a thematic grants programme, ensuring that funded delivery is of high quality and enables Youth Futures to deepen and build the evidence base of what works in youth employment.
This role can be based at any of our hubs located in London, Birmingham or Leeds. We currently operate a hybrid model of two-days per week in the office and three-days from home. For more information, please download the job recruitment pack.
We are expanding our Programmes & Grants team and have a number of opportunities available on our website.
The young people we aim to serve – and the challenges they face - are all unique. We are looking to build a team that reflects this diversity. Our commitment to inclusion across race, gender, age, class, religion, identity, and experience forms the cornerstone of our work. We are an equal opportunities, Living Wage and Disability Confident employer and encourage applications from a diverse range of backgrounds representative of our communities. We offer a welcoming and inclusive workplace, where employees are encouraged to have a voice.
The client requests no contact from agencies or media sales.
The purpose of this role is to engage, cultivate and secure support from major gifts, grants, legacies and partnerships across Essex and Hertfordshire which will help shape, deliver and protect our vital life-changing service for the future. In particular it will focus on enabling the vision of EHAAT’s innovative Centre for Excellence.
This is an exciting time at EHAAT. Over the past two years, a strategy has been devised and initiated to develop major giving as a new stream of funding for the charity. As we enter the next phase of the strategy, this role presents a unique opportunity to build on the initial success of this programme and shape its future, alongside a committed and growing Development Board and a dedicated team, and with the support of the trustees and executive team. At the same time, we are bringing together for the first time other important areas of our fundraising, including legacies, trusts and foundations, and corporate partnership under the leadership of the Head of Philanthropy & Partnerships to build a strong and focused team delivering across philanthropic giving for the charity.
The successful candidate will have a proven track record of working with senior level prospects and givers in a charitable context, as well as experience across other areas including legacies, trusts and foundations and corporate fundraising. A genuine team player, they will demonstrate strategic thinking, creativity and leadership, to inspire and motivate key individuals and to build strong, long-lasting relationships with the charity. In addition, they will have management experience to unite, develop and lead the team to achieve challenging targets and deliver long term philanthropic goals.
We are offering an exciting opportunity to work in close collaboration with the CEO, Chairman, trustees, senior volunteers and clinical teams to play a vital role in delivering compelling projects that will have life changing impact.
Key Responsibilities
- Lead and develop the strategy to build philanthropic giving at EHAAT in consultation with the CEO, Executive Team, Trustees and Development Board, to support the charity’s objectives and long term aims.
- Deliver a fundraising plan across the Philanthropy & Partnerships team, including major giving, legacies, trusts and foundations and corporate partnerships, to achieve agreed strategic objectives.
- Provide excellent executive support and guidance to the Development Board and the Chair, and take a leading role in building the Board further by identifying and recruiting to its membership and the wider pool of Ambassadors.
- Ensure philanthropic giving to the charity is strengthened through in-depth research, compelling proposals, wellcrafted approaches for gifts and excellent stewardship.
- Deliver regular activity and income reports and participate in the budgeting and forecasting of income in this area.
- Lead and support the Philanthropy & Partnerships team, enabling team members to fulfil their potential and meet agreed objectives through collaborative and shared working.
- Work across the charity to collaboratively create exciting and impactful propositions for funding, impact reports, and stewardship opportunities, in particular relating to the Centre for Excellence.
- Implement and regularly review an effective gift policy and undertake all necessary due diligence prior to accepting gifts, ensuring donations and grants are correctly allocated and used, and conditions met.
- Develop and maintain a detailed knowledge of EHAAT's current work and future strategic plans.
- Identify potential relationships and opportunities across the fundraising team, recognising where there is overlap.
- Act as a source of expertise in major gift fundraising for the charity, advising trustees, development board and executive team on managing key philanthropic relationships and partnerships.
EHAAT is a charity which provides vital life-saving care to critically ill and injured patients across Essex, Hertfordshire and the surrounding areas.
The client requests no contact from agencies or media sales.
The Individual Giving Officer will work closely with the Director of Fundraising & Engagement and the Head of Fundraising to deliver significant elements of the charity’s fundraising strategy, in particular our Individual Giving income. The post holder will be responsible for growing our cash and regular donor income through both acquisition and retention activities, including through our flagship Dry January® campaign.
Reports to: Head of Fundraising
Direct reports: none
Location: 27 Swinton St, King’s Cross, London, WC1X 9NW
Status, hours: Permanent, full-time
Salary: Grade D: salary in the range of £31,437-£34,659 (depending on skills, knowledge, and experience), plus benefits.
Key Tasks and Responsibilities
Campaign project management:
-
Plan, manage and deliver innovative and impactful supporter campaigns across a range of channels.
-
Operate within set budgets and achieve income targets outlined in annual plans.
-
Produce clear and succinct briefs to agencies, suppliers and internal stakeholders.
-
Use marketing judgement to proof, edit and develop compelling creative, and make sound decisions on proposals and testing plans.
-
Work closely with the Director of Fundraising and Engagement, Fundraising and Engagement Manager, Community and Challenge Events Officer and Communications team to successfully deliver campaigns and evaluations.
-
Support the development of an effective welcome and supporter journey, to help increase the average lifetime value of donors.
-
Continually test and learn across campaigns to improve performance.
-
Deliver campaigns in a compliant way, adhering to GDPR and fundraising regulation and Code of Conduct.
-
Lead on the research, design and implementation of key products including Mid-Level Giving and a new legacy proposition.
Supporter Care:
-
Work with the Fundraising & Engagement Assistant to ensure excellent levels of supporter care is provided to all our individual giving donors. Including the reviewing and refining of existing processes.
-
Oversee the maintenance of our individual supporter data within our CRM
Reporting and analysis:
-
Closely monitor campaign results and provide updates on performance.
-
Produce post-campaign analysis reports.
-
Work with the Director of Fundraising & Engagement to develop and update existing reporting mechanisms.
-
Make recommendations to improve the performance of future campaigns based on evidence and data.
Competitor analysis and industry perspective:
-
Use existing research and insight, and where appropriate, undertake and commission new projects to derive new / further insight and analysis.
-
Identify, research and develop new products, creative ideas and fundraising initiatives.
-
Keep up to date with industry developments and act upon direct and digital marketing trends and statistics.
Administration:
-
Manage the administrative tasks for the Individual Giving team, such as processing invoices, ordering stock and updating key documents and materials both online and offline.
Other Duties
-
Work closely with colleagues across the charity to support their work and to act as ‘one team’.
-
Work particularly closely with colleagues in the Communications team, optimising opportunities for joint working, especially to champion the individual giving strategy to maximise its potential.
-
Contribute actively and positively to charity-wide strategies.
-
Continually develop your knowledge of alcohol harm and solutions to it.
-
Act as a positive ambassador for Alcohol Change UK at all times.
-
Know, embrace and actively uphold the values of Alcohol Change UK at all times.
-
Work flexible hours as necessary to meet the needs of the charity, time off in lieu (TOIL) will be earnt for any work required outside of normal working hours.
The client requests no contact from agencies or media sales.
We’re looking for an experienced communicator who can help us develop our PR and media strategies. This is a hands-on role with primary responsibility for Thrive’s external PR, media and communications. Reporting to the Head of Marketing & Engagement, the role crosses all functions and work areas and will focus on raising awareness and engagement through a variety of channels.
This is a versatile role with primary responsibility for driving Thrive’s external PR and media activity, which will be key in meeting our objectives of promoting the use of gardening and horticulture to improve health and wellbeing, and to further the development and delivery of therapeutic gardening and horticulture interventions in the UK.
Please send your CV and a cover letter explaining how you meet the person specification, to recruitment. The closing date is 12th April 2024 and interviews will take place on 18th and 19th April 2024.
The client requests no contact from agencies or media sales.
REDRESS is recruiting a Communications Assistant to support on a range of communications activities. This is an exciting opportunity to be a part of an international human rights organisation. We are seeking applications from individuals with an interest in the issues that we work on, excellent organisational skills and strong writing skills.
REDRESS has a diverse team from different backgrounds and with different experiences. Under our Equality Policy, we welcome applications from people of colour, LGBTQI+ people, and disabled people, who are currently under-represented. We will use positive action under the Equality Act 2010 to appoint from these groups if two candidates are equally qualified. We are also trying to recruit globally where UK immigration law permits it.
Who we are
REDRESS is an international human rights organisation based in London and The Hague that pursues legal claims on behalf of survivors of torture in the UK and around the world to obtain justice and reparation for violations against their human rights. We represent survivors to access justice through human rights cases against governments, civil cases against individuals, instances when we call for human rights sanctions and advocate for law enforcement bodies to prosecute perpetrators under the principle of universal jurisdiction.
Our approach is strategic, so that as well as representing an individual we target the policy reasons that enabled the torture to take place, by building a campaign that uses advocacy, community engagement and communications to influence change.
Our 2025 Strategy identifies torture related to dissent and discriminatory torture as our two thematic priorities. We also support the anti-torture movement through our solidarity programme.
REDRESS has undertaken a process of growth and modernisation over the last few years. You can find information about the organisation in the latest Trustees Annual Report.
Position Profile
The main responsibilities of the role are:
- Writing, editing and proof-reading content for REDRESS publications and other communications materials, such as press releases, newsletters, marketing materials.
- Helping manage our social media platforms and website by planning, creating and scheduling engaging content, including graphics and videos, and SEO content.
- Maintaining, and growing our GDPR compliant stakeholder lists.
- Manage engagement and regular communications with our supporters and donors.
- Supporting the planning and delivery of in-person and online events.
- Monitoring relevant data to meet deadlines and support with the preparation of performance reports.
- Assist with the management of the pipeline of REDRESS publications.
- Use an InDesign template to design some short publications.
- Research and draft proposals in line with organisational requirements, working collaboratively with relevant staff.
- Support the administrative work of REDRESS in other ways.
The position is also expected to carry out such further duties as may reasonably be required from time to time by REDRESS.
Person Specification
This is an entry level position, and so we will consider candidates at the beginning of their career, with some relevant experience.
Essential Competencies
The successful candidate will need to have the following essential competencies:
- A relevant university degree or diploma or equivalent experience.
- Excellent written and verbal communication skills in English.
- Experience drafting content and adapting style for different audiences.
- Good working knowledge of Microsoft Office suite of software, particularly Excel, with experience or aptitude of using contacts databases and other computerised forms of systems management.
Desirable Competencies
A strong candidate will also have other desirable competencies:
- Relevant experience such as internships, volunteer roles, educational work placements, or work experience, preferably within a charity environment.
- Experience of working with a web Content Management System, e.g. WordPress.
- Experience of using analytics tools such as Google analytics to monitor, interpret and improve digital performance.
- Knowledge of SEO techniques and best practice.
- Fluency in a language other than English, in particular French, Arabic or Spanish.
Personal Attributes
To work for Redress, the candidate should have the following personal attributes:
- Happy to work collaboratively as part of a small and energetic team with a wide range of personalities.
- Highly efficient and organised, with an ability to multi-task, show initiative, solve problems, and take a hands-on role when necessary.
- Able to think and work strategically, creatively, and under pressure.
- Able to understand and support the aims, objectives and values of REDRESS and reflect them in all aspects of work.
- Able to work with victims of human rights abuse with a range of specific needs.
Terms
Reporting. The position is part of the Communications team and will report to the Head of Communications.
Hours. This is a full-time position at 35 hours a week. Evening and weekend work may be required from time to time.
Location. The position is based at the REDRESS office in London.
Flexible Working. REDRESS is an “in-person” organisation and we value team work, but we have a flexible working policy which allows for working from home. Staff are currently required to be in the office at least two days a week.
Salary. REDRESS has fixed salary scales, with annual cost of living increases, and the
possibility of step increases with strong performance. This is an entry level ‘assistant’
position, and the salary is £31,681 (A1 on our salary scales). There are annual cost-of-living
increases, and the possibility of a step increase with strong performance.
Duration. The contract is for an initial term of 6 months for maternity cover but is likely to be extended if funds are available.
Start date. The position would start end of April/early May.
Probation. There is a six-month probationary period (if the contract is extended).
Pension. REDRESS offers a pension contribution of 10% of the salary.
Holiday. There are 25 days of holiday per year, in addition to UK public holidays. The office
Is also closed between Christmas and New Year.
Status. The candidate must have the right to live and work in the UK. Unfortunately, we cannot sponsor a UK immigration process for this role.
Interview process. We expect to do two rounds of interviews. We may ask candidates to make a short presentation as part of the process but will provide information on that nearer the time.
- First round Interviews will take place on 12 April 2024 and will be on-line.
- Final round interviews will take place on 19 April 2024 and will be in-person at our office in London.
How to Apply
Please upload to our recruitment portal a single PDF file with:
- A cover letter of no more than one page explaining (a) why you would like to work for REDRESS, (b) how you fulfil the personal specification for the role, and (c) how you will contribute to the diversity of REDRESS.
- Your CV or resume.
Please also complete the anonymous Diversity Monitoring Form. We use the information from the form to tell us about the diversity of the applicant pool for each of the positions that we advertise. We keep the conclusions of the analysis for our records, and the underlying data is destroyed three months after the recruitment closes.
Deadline: 1 April 2024
The client requests no contact from agencies or media sales.
Head of Events and Experiences
Circa £65,000 per annum
Fixed Term – 12 months (Parental Leave cover)
Part Home/ Part Office (London) based
UNICEF ensures more of the world’s children are vaccinated, educated and protected than any other organisation. We have done more to influence laws and policies to help protect children than anyone else. We get things done. And we’re not going to stop until the world is a safe place for all our children.
This is a great opportunity to join the UK Committee for UNICEF (UNICEF UK) as the Head of Events and Experiences, based in the Events and Experiences Team. The role is responsible for delivering and developing an exciting programme of in-person touchpoints that deliver against varied KPIs and engage multiple targeted audiences. In addition, you will support on the research and implementation of new and innovative events and campaigns.
You will have experience of delivering against an ambitious strategy, have strong team leadership skills and proven expertise in shaping engagement moments that deliver maximum impact for organisations. You will be able to evidence effectively working in large complex organisations, delivering across multiple projects and events. You will need to be a polished communicator, experienced at speaking to an array of senior internal and external stakeholders. An innovative, creative approach is desired and an ability to work in a collaborative environment is essential.
Act now and visit the website via the Apply button to apply online.
Closing date: 5pm, Thursday 4 April 2024
Interview date: Thursday 18 April 2024
In return, we offer:
· excellent pay and benefits (including flexible working, generous annual leave and pension, big brand discounts and wellbeing tools)
· outstanding training and learning opportunities and the support to flourish in your role
· impressive open plan office space and facilities on the Queen Elizabeth Olympic Park
· an open culture and workplace with colleagues who share our values, enjoy their work and are motivated to do their utmost for children.
· the opportunity to work in a leading children’s organisation making a difference to children around the world
Our application process: We use a recruitment platform called "Applied" that anonymises your responses and focuses on your actual skills that are relevant to this role. This benefits you by giving you a greater chance of expressing your skills in this objective selection process.
We anticipate most colleagues will work one or two days a week in the office on the Queen Elizabeth Olympic Park in Stratford, East London and the rest of the time from home. We will happily discuss other flexible options to suit your circumstances.
We particularly welcome applications from black, Asian and minority ethnic candidates, LGBTQ+ candidates, and disabled candidates, and from men, because we would like to increase the representation of these groups at this level at UNICEF UK. We want to do this because we know greater diversity will lead to even greater results for children.
UNICEF UK promotes equality, diversity and inclusion in our workplace. We make employment decisions by matching business needs with skills and experience of candidates, irrespective of age, disability (including hidden disabilities), gender, gender identity or gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, or sexual orientation.
We welcome a conversation about your flexible working requirements, personal growth, and promoting a workplace where you can be yourself and achieve success based only on your merit.
The successful candidate will be required to apply for a criminal records check. A criminal record will not necessarily bar you from working with us. This will depend on the nature of the role and the circumstances of your offences.
We only accept online applications as this saves us money, making more funds available for us to help ensure children’s rights.
If you require support in completing the online form or an application form in an alternative format, please contact Supporter Care line during office hours.
If you do not hear from us within 14 days of the closing date, please assume your application has been unsuccessful on this occasion. Please note that we only provide feedback to shortlisted candidates.
Registered Charity Nos. 1072612 (England and Wales) SC043677 (Scotland)
PLEASE DO NOT UPLOAD A CV OR A COVER LETTER AS THESE ARE NOT ACCEPTED. Please upload the application form via Breathe HR. Your application will be rejected without a completed application form.
At Bookmark Reading Charity, we exist to change children’s life stories through the joy of reading.
We’re recruiting a Digital Marketing Manager to join the Marketing and Communications team. We're looking for an individual who can support our Head of Marketing & Communications to lead brand and attraction campaigns to grow our volunteer community and showcase the work we're doing to provide vital literacy support through our partner schools.
Job Description
· Be responsible for the execution of campaigns, content excellence, and activities to attract volunteers to Bookmark and to engage existing members of Bookmark’s community.
· Lead and oversee the strategic delivery of digital marketing campaigns to meet our goals and develop towards our growth targets.
· Work with the Head of Marketing to explore and develop marketing campaigns, using data to inform decisions.
· Be comfortable using a range of channels, including external agencies, to meet targets, ensuring good value for money and ROI.
· Actively engage with stakeholder groups and support functions to assuage delivery of our goals.
· Lead on brand partnerships to maximise potential opportunities and manage execution.
· Lead on the organisation and delivery of termly photography and videography campaign development.
· Deliver cross-functional marketing support, utilising and managing team resources; collateral, assets and event support when required.
· Manage a team of two, including a part-time graphic designer, to deliver marketing activities according to the charity’s marketing calendar.
· Report on and evaluate digital marketing efforts, sharing insights with the Senior Leadership Team and wider organisation.
· Build and maintain good relationships with agencies, partners, and key stakeholders, including PR, digital and web.
· Bring Bookmark’s mission to life through content excellence and quality planning and delivery.
Person Specification
Essential:
· A degree in Marketing or relevant equivalent subject and 3 years minimum of experience in a similar role
· Significant demonstrable capability and experience building, analysing and optimising digital campaigns for performance; either directly or indirectly through an agency.
· Data-driven with strong analytical skills
· Excellent project management skills; must be able to work across multiple projects and works streams, both autonomously and in collaboration.
· A confident and engaging communicator, with excellent interpersonal communications skills
· Proven technical experience working in ad management platforms (particularly Meta and Google) and utilising data to drive strategy and decisions.
· CRM management experience; making data-led decisions to deliver marketing strategies, operating through personalisation, optimisation and appropriate segmentations to engage with audiences
· A collaborative team player, with proven people management and leadership qualities.
· Proven experience in building internal relationships and fostering collaboration across teams and departments.
· Superb time-management and excellent attention to detail.
· A true passion for Bookmark’s mission, to give every child the opportunity to discover the joy of reading, and the ability to creatively communicate it across various channels.
Desirable
· History of working within a range of CMS’s.
· Salesforce experience and knowledge.
· Experience working closely with internal or external PR support and management.
· Skills within Adobe suite.
· Experience managing and developing influencer, creator and publisher campaigns.
· Experience in a similar role within the charity sector.
Deadline: Rolling
Benefits
• 25 days plus bank holidays
• Half day for employee’s birthday
• 3 years of service – 1 extra day (total of 26 days)
• 5 years of service – 2 extra days (total of 27 days)
• Buy/sell holiday (5 days)
• Hybrid working - Minimum of two days per week in our office
• Employee Assistance Helpline
• Matched pension scheme up to 5%
• £150 per employee per year for company events, such as Christmas party, team days and lunches.
• Free tea/coffee
• Charity Worker Discounts
• Tickets For Good
• Sabbatical Leave Policy
• Free yoga sessions
• Training and career development opportunities
Notes
Bookmark is committed to promoting a diverse and inclusive community. We aim to create a working environment in which all individuals can make best use of their skills, free from discrimination or harassment, and in which all decisions are based on merit. We offer a range of family friendly, inclusive employment policies and opportunity for flexible working arrangements to support team members from different backgrounds.
Bookmark is committed to safeguarding and promoting the well-being and welfare of children and requires everyone associated with the charity, including all trustees, employees, and volunteers to share this commitment. Successful applicants will need to undergo child protection screening appropriate to the role, including references from past employers and Disclosure and Barring Service checks.
At Bookmark, we are a small but growing team of hard-working people, who care about what we do. We love to roll up our sleeves, try new ways of doing things, and support each other so that we can achieve our goals. If that sounds like you and you share our vision and values, we'd love to hear from you.
The client requests no contact from agencies or media sales.
Job summary:
Recently named Charity of the Year by Just Giving Awards 2022, we’re committed to moving further, faster to accelerate change for everyone affected by a brain tumour. Brain tumours kill more children and adults under 40 in the UK than any other cancer. We know that a cure can’t wait.
We understand the power data has to accelerate research and maximise impact and we are determined to be truly evidence based in everything we do.
We are building a loyal and engaged community whose support will help us to fight brain tumours on all fronts; through research, support and campaigning, to save lives and improve quality of life — and this is where you come in. We need you, a talented marketing insight specialist to help us develop and deliver our strategy.
Who we’re looking for:
A rare breed of marketer/fundraiser and data analyst, with the unique ability to analyse and interpret data, you’ll be able to tell the insight stories needed to drive and evolve campaigns and develop new products.
You’ll have a natural curiosity to explore and interrogate all the data points available to us (both on and offline), being able to clearly communicate to non-technical colleagues at all levels.
You’ll have experience of working either as part of a marketing team or directly with marketers or fundraisers, and be able to pro-actively provide insights that deliver real change.
And you’ll work your socks off, because you know that #ACureCantWait
Key accountabilities:
Use insight and analysis to inform and guide the Fundraising and CX team:
· Work with the Head of CX to manage all campaign analysis and insight projects and ensure that interpretations of the findings and insights are delivered to the appropriate stakeholders in order to inform and drive future performance and strategies
· Manage the analysis of fundraising campaigns and products, working closely with the relevant fundraising teams to identify key learning and make recommendations for future activity
· Build dashboards and ways of visualising data that fundraisers can use on a daily basis to track, report on and optimise their campaigns
· Work with others across the CX team to report against testing schedules and strategies
· Run segmentations as required for fundraising teams
· Ensure that completed insight is effectively disseminated to internal customers and that they understand and use it
· Work with the Head of CX to guide, plan and implement market research as required
· Work with the management team to ensure reporting, performance and insight is made available across the organisation for all key channels and activities eg website, CX journeys, email etc
· Stay current with legal and regulatory frameworks, including; Data Protection legislation and the Code of Fundraising Practice, to ensure that all campaigns comply with current email best practice in the industry.
You’ll be a great fit if:
We encourage you to apply to the role even if you do not meet all of the criteria.
Experience:
· Relevant experience of running (design and implementation) both qualitative and quantitative insight projects
· Able to communicate technical issues in a clear positive way at appropriate level
· Working with personas and data segmentations for campaigns
· Manipulating and interpreting large sets of data according to client requirements
· Using insight to aid product development as well as campaign strategy/implementation
· Project management
· Charity experience would be an advantage
· Experience in working with SalesForce and/or SalesForce Marketing Cloud
· Understanding of the structure of databases and their implementation
Knowledge, Skills & Abilities:
· Sound understanding of direct marketing practices
· Microsoft Excel (Advanced)
· BI visualisation software—eg Microsoft Power BI
· Digital automation and CX software – eg SalesForce Marketing Cloud Interactive Studio, PeopleStage, Pardot etc
· Familiarity with analytical and database tools
· Hands on experience with content management systems
· Advanced use of an ESP – such as Marketing Cloud, DotDigital or similar
· Market research tools – eg Alchemer or SurveyMonkey
· Analytical thinker with the ability to interpret complex information
· Excellent communication skills with a high attention to detail
· Strong project management, prioritising and organisational skills with the ability to work under tight deadlines
*Please note that the responsibilities listed are not exhaustive and this job description may be subject to change as the role evolves over time.
What we’d like to give you:
You’ll be joining a collaborative, bold and innovative team of individuals who put our community first and are connected by a passion to make a real difference.
Location: While contracted to our office in Fleet, Hampshire, our team supports a blend of office and home working provided you have adequate broadband and IT capability, with an average of 2-3 days in the office each week.
Working hours: This role is 37.5 hours per week, with some out of hours working.
Benchmarked salary: C. £32,960 (dependent on level)
Our amazing benefits:
· 25 days annual leave (pro-rated for those who are part-time). Increases yearly with length of service
· Celebrate your work anniversary in true Charity style
· Occupational Sick Pay
· Hybrid working
· Flexible working
· Charity pension
· 1 day life leave per year to celebrate a special moment of your choice
· Wellbeing support including professional counselling
· A personalised on-boarding programme
· Cycle to Work Scheme
· Perkbox – our team discount portal
· Health care vouchers
*Some of these benefits are non-contractual and are subject to change
Diversity & Inclusion:
The Brain Tumour Charity is committed to promoting diversity and inclusion in all aspects of our organisation. We particularly welcome applications from individuals belonging to minority ethnic groups, LGBTQ+ communities, people with disabilities, and other underrepresented communities.
We strive to create a workplace that celebrates diversity and provides equal opportunities for all candidates and we encourage all individuals to apply even if they don’t meet all the criteria.
You can find out more about what we’re doing to become a diverse organisation here.
Eligibility to work:
Whilst we'd love to have you on board, we want to be upfront as we’d hate to waste your time applying for a role where we can’t take you on. At the moment, we're unable to offer visa sponsorship for any of our positions. We're currently seeking candidates who are already authorised to work in the UK without the need for sponsorship, who can remain on a permanent basis.
How to apply to our team:
Please apply by clicking the red ‘join our team’ button on our website, attaching your CV and a covering letter explaining why you want the role, what you would bring to the team and how your skillset and experience will enable us to make a real impact for those affected by brain tumours.
We are keen to ensure that our recruitment process is inclusive so if you’d find it beneficial to submit your application in a different format, please email us.
Advert close date: 3 April 2024
First interview date and location: 8 or 9 April 2024 over Zoom
Second interview date and location: TBC at our office in Fleet
The post holder will also:
· Contribute to achieving the objectives of The Brain Tumour Charity
· Live and breathe our values by being bold, collaborative and innovative, with a community-first approach to everything you do
· Undertake any additional and ad hoc tasks as required
· Participate in team meetings and other meetings as required
· Monitor and evaluate activities and provide written reports
· Represent The Charity at external events in a professional manner
· Work within an equal opportunities framework
· Adhere to all The Charity’s policies, procedures and working
· Ensure all records are held in compliance with GDPR, The Fundraising Regulator Code of Practice and The Brain Tumour Charity policies
We process your data in accordance with the Data Protection Act 2018 and the General Data Protection Regulation. For full details, please read our privacy policy for job applicants.
The client requests no contact from agencies or media sales.
Job Title: Head of Operations & Development
Salary: Circa £35k pro rata (Annual review)
Hours per week: Part time 25/30 hours per week. Occasional weekend and evening work required
Start date: Immediate start
Location: Hybrid working
Reporting to: Chair of Board of Trustees
Managing: A small team comprising two Office Administrators (one working from home and one based in the office in Hertfordshire, one Finance Manager (home based), one Volunteers and Recruitment Manager (home/office based). All are part time.
Do you have a passion for bringing women together and are eager to try new experiences?
Do you want a role that allows you to make a difference to people’s lives?
We are looking for a Head of Operations & Development to lead our wonderful organisation as we continue on our journey modernising and positioning ourselves as the go-to place for women who want to connect with others, broaden their horizons and engage in stimulating and fun conversations with others.
Who we are
NWR is a membership organisation for women that has been bringing women together for over 60 years. We have over 300 groups across the country who meet for informal chats, activities and discussions. NWR members can also participate in online events, talks, conferences, specialist Facebook groups and more. Women of all ages are welcome to join.
NWR is open minded, welcoming, friendly, respectful interested in all issues particularly those relevant to women's lives. NWR is not political nor religious and does not campaign nor fundraise.
What will you do
We are recruiting for a pivotal role in this national organisation, which has 5000 members in
310 groups around the UK. Leading a small, dedicated and hardworking team you will oversee and successfully manage all elements of running the organisation including membership, marketing, finance, and staffing. You will work with a high level of efficiency, meeting essential deadlines and maintaining and improving the internal functioning of the organisation.
A strategic thinker, strong communicator and people person, you will be an excellent team player with experience working in a small organisation where everyone plays a key part and has the drive and creativity to overcome challenges
The successful applicant will be responsible for the implementation of the strategic plan, taking the organisation forward and significantly increasing membership. They will also develop and deliver innovative and relevant member benefits to engage existing members and promote NWR.
Key Responsibilities
· Manage and deliver the operational plan
· Manage the financial resources and expenditure of the organisation
· Oversee the smooth running and internal functioning of the organisation
· Build and maintain relationships with key stakeholders
· Identify ways to ensure the organisation’s offering remains relevant and enticing to new and existing members
· Create and implement a marketing strategy to grow the organisation,
· The line management of all staff and personnel matters.
· Work with the Chair of Trustees to ensure robust governance systems and policies are in place.
· To be the interface between staff and Trustees
· Contribute to the Strategic Plan and future development of NWR with the aim of significantly increasing the membership.
· Adopting a proactive and innovative role in managing and delivering national and regional events to attract new membership and engage current members.
· Actively engage the concept of partnership working to increase and promote the presence and public awareness of NWR.
· Identify areas for growth and development of the organisation.
· Overseeing production of NWR magazine
Benefits
· Hybrid working
· NEST pension scheme
· Free on-site parking
· Friendly and supportive working environment
· 35 hour working week (FT)
Annual Leave
NWR's holiday year runs from 1 January to 31 December. In each complete year
full-time employees are entitled to 23 days paid holiday per year, plus 8 statutory days for the Bank Holidays
***Important***
Please upload your CV with a covering letter by clicking on ‘Quick Apply’, to demonstrate your suitability to excel in this role,
You must refer to the attached Person Specification in your application.’’
The client requests no contact from agencies or media sales.
We are seeking an experienced Events & Partnerships Manager, to play an integral role within a dynamic fundraising team. Responsible for developing our events portfolio, community fundraising as well as expanding and developing our corporate and donor opportunities. This is a great time to join our expanding fundraising team and build on your experience and skills.
Role Purpose
Responsible for developing and delivering our Events and Partnerships fundraising strategies, to secure appropriate funding to ensure the sustainable delivery of high-quality services by Home-Start Essex.
You will lead on developing and delivering our Home-Start events and in-aid of events plus expanding our community fundraising activities. As Events and Partnerships Manager you will also use your experience and skills to identify and lead approaches to potential corporate supporters and major donors. You will create high quality plans and deliver against financial targets, proactively supporting opportunities to source income to support children and families within Essex.
To be successful in this role you will be a self-starter with high levels of motivation, with the ability to work autonomously and as a member of a small team. You will have excellent organisational and relationship-building skills, with the ability to engage supporters, with a high standard of written and verbal communication.
KEY RESPONSIBILITIES
· Develop and lead on delivering the Events & Partnerships portfolio, to grow a strong our sustainable funding base through planned activities & clear KPIs.
· To achieve financial income targets whilst maximizing opportunities for growth and development across this income stream.
· To lead on events, community and corporate activities with support from the Fundraising & Marketing Administrator.
· To provide excellent stewardship to all our supporters, encouraging long-term support from donors, continuing to build on our reputation as a vital local charity.
· To work with the Communications & Marketing Manager to develop a fundraising marketing strategy to raise the profile or our fundraising activities, to encourage support and donations.
· To support the CEO in developing new major donor relationships.
· To research, plan approaches to corporate supporters for sponsorship or staff engagement. To develop and manage clear cultivation plans across key corporate contacts.
· To report on agreed KPIs and provide regular reports to the CEO and Finance & Business Development committee.
· Carry out regular horizon scanning, to develop and grow our events and partnerships opportunities, research major donor and corporate prospects.
· With support from the Grants & Commissioning Manager, produce compelling content for proposals for donors/ corporates plus stewardship materials, liaising closely with the senior management team and marketing team and adhering to brand guidelines and key messaging.
· Manage the Events and Partnerships fundraising programme via Beacon CRM, developing account management and stewardship activities and maintaining detailed records of all communications.
· Direct and support the Fundraising and Marketing Administrator to plan and deliver fundraising events and support community fundraising.
· In aid of events:
Ø To plan and oversee all events and proactively seek opportunities to develop our portfolio of events, keeping a keen eye on income contribution and ROI.
Ø To form strong relationships with external partners, to deliver events and grow and develop the portfolio.
· HSE events:
Ø To develop a bespoke in-person mass fundraising event with high participant numbers and value per head and ensuring the smooth and safe delivery of all events.
Ø Establish a wider team of volunteer fundraisers expanding into local communities and providing guidance and leadership on events.
Ø To work with the Communications and Marketing Manager to ensure that all events are well promoted and all marketing avenues have been explored, helping to formulate and monitor marketing planning and delivery to ensure targets are met.
Ø To work with the Fundraising & Marketing Administrator and Volunteer Development Officer to recruit and manage volunteers.
Ø To ensure events are thoroughly evaluated and recommendations implemented.
Reporting
· To provide regular activity, income and pipeline updates to the CEO and Finance & Business Development Committee.
· Maintain accurate records of income and restrictions.
· Ensure that progress against KPIs and pipeline is effectively monitored and reported, flagging concerns and developments in good time.
· Ensuring pipeline development by maintaining Beacon (CRM), recording all stewardship actions and communications.
Other duties
· To attend fundraising events.
· To work closely with other members of the fundraising department to provide data and leads to help them maximise income for the charity.
· To develop an in-depth knowledge of HSE and understanding of HSE’s work.
· To keep up to date with best practice in fundraising and comply with relevant legislation.
· To act as an ambassador for the fundraising department and the charity both internally and externally.
· To undertake any other assignments within the fundraising department and wider organisation as required.
· Manage resources for the Fundraising team and contribute to budgeting and preparation for financial audits/reviews.
· To develop and implement short, medium and long-term strategic business and funding plans for Home-Start Essex, as part of the senior management team, subject to Board approval.
People Management
· Provide line management to the Fundraising and Marketing Administrator, delegating appropriately and building a culture which attracts, retains and motivates staff.
· Undertake supervision, appraisals and performance management actions as necessary.
EQUAL OPPORTUNITIES
Home-Start Essex operates an Equality, Equity, Diversity and Inclusion Policy and expects staff to have a commitment to equal opportunity policies in relation to employment and service delivery. Staff should promote equality of opportunity in all areas of their work.
SAFEGUARDING
Safeguarding is at the heart of Home-Start Essex. All employees are expected to have a knowledge and understanding of safeguarding and child protection procedures and to comply with and have a commitment to best safeguarding practice at all times, immediately reporting any concerns regarding Safeguarding and Child Protection or the protection of Vulnerable Adults to the Designated Safeguarding Lead and/or Deputy Designated Safeguarding Lead.
This role is part of the Senior Management Team within Home-Start Essex.
Please email us for a recruitment pack or go to our website to download the recruitment pack, job description and person specification.
Please apply by sending in a Cover Letter and CV – referring to the job description and person specification in your application.
Relevant candidates will be required to complete further information as part of the recruitment process.
An enhanced DBS check will be required.
If you would like to arrange a confidential discussion about the vacancy, please contact us.
This post is subject to a successful 6-month probationary period.
Closing date for applications: Wednesday 10th April 2024
Interviews are scheduled for: 18th/19th April 2024
Home-Start Essex is committed to equality of opportunity and works to safer recruitment practices as an important part of safeguarding and protecting children and vulnerable adults.
Our Home-Start Essex Values
Supportive - We will support families to address the challenges of bringing up children themselves.
Non-judgmental - We do not judge families or measure them against others’ standards.
Approachable - We will be approachable and friendly at all times and develop good relationships with the families we support.
Professional - We will maintain the very highest professional standards.
Collaborative - We will work in partnership with any individual, group or agency who can help us achieve our goals.
Inclusive - We value and celebrate diversity and offer our services to all families, irrespective of their circumstances or backgrounds.
Family-led - We place children and families’ needs at the heart of our work.
Safe - The safety of the families and children we support, and the staff and volunteers we engage, is our highest priority.
Bringing up children can be hard work and all parents and carers will, from time to time, encounter problems which can often make the task even harder.
The client requests no contact from agencies or media sales.
Some flexible, remote working options available
We are looking to appoint a PR and Communications Executive to work closely with the Fundraising and Engagement team and our Care teams to drive forward awareness of Rainbow Trust amongst our target audiences. This is a broad and exciting role which includes strategy and communication, influencer and celebrity management, media management and reporting.
Reporting to the Marketing and Communications Manager, you will be responsible for leading our press and media strategy to support the delivery of our organisational fundraising and brand awareness goals. Working collaboratively with colleagues on our communication and media strategies, you will deliver plans to support fundraising activity, and strengthen our position as experts in children’s palliative care.
You will take the lead on generating creative, engaging content and ideas for fundraising and brand awareness campaigns that drive increased targeted engagement to showcase our work and deliver our fundraising ambition You will be responsible for delivering the press office function and crisis management.
What we’re looking for:
· An experienced PR or communications professional – you have a motivational engaging style, who can draw out information and ideas of others
· Poised and outgoing – you are enthusiastic, with a collaborative approach to achieving goals through knowledge-sharing and effective delegation. You are excellent at building rapport and developing good working relationships
· A multi-tasker with a sense of urgency for goal achievement – you delegate effectively with thorough follow-up, and are quick to learn
· An innovative, practical and creative problem-solver – you are a big picture thinker that responds quickly to varied activities and changing conditions. You will have experience of tailoring communication messages to key audiences and channels in all sections of the community, including media.
· Confident use of Content Management Systems – you have an imaginative and creative working style
Applications will be particularly welcome from those in the charity/not-for-profit sector with a PR and communications background.
What we offer:
We have a range of fantastic benefits that we offer our employees, this includes:
· Flexible working hours to balance home and working life
· Access to the Blue Light Card Scheme, and other rewards and discounts
· Time off in lieu
· Bike to work, season ticket loan and payroll giving schemes
· Family friendly policies, focused on employee wellbeing, and an active cross-organisational wellbeing group running a number of initiatives throughout the year
· Pension scheme (we will contribute 5% of your salary and you will contribute at least 3%)
· The option to buy/sell annual leave, as well as additional leave for your birthday, wedding/civil ceremony and half day Christmas shopping
· A recommend a friend recruitment referral bonus
How to apply:
To apply please send your CV and a covering letter to us via the link.
Your covering letter should highlight why your application should be considered above others, and clearly state how your experience matches the essential criteria outlined in the Person Specification.
Interviews will take place at our Head Office in Leatherhead or virtually via Microsoft Teams. We will only contact those applicants who have been successful.
Early application is encouraged as we will review applications throughout the advertising period and reserve the right to close the advert early.
An enhanced DBS disclosure will be required for this post.
Rainbow Trust is committed to safeguarding and promoting the welfare of children and young people and expects all employees to share this commitment.
Rainbow Trust is an equal opportunities employer and a Best Companies One-Star rated organisation. Registered Charity No: 1070532
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Our system keeps your personal information hidden until the recruiter contacts you.
Who we are:
For over 25 years Oasis Project has been delivering services for women, children and families affected by substance use. We are an award-winning, trauma-informed organisation, aiming to empower those affected by substance use to make choices that lead to change. We have an incredible team of staff working across three premises in Brighton and Hastings. To find out more see our website.
We are looking for:
Oasis Project is recruiting a Head of Fundraising and Development. As Head of Fundraising and Development, you will work with our board of trustees, senior leadership team and staff. You will manage and develop the fundraising, communications, and marketing functions, to promote the implementation of Oasis Project’s new strategy for 2024-27. You will lead and deliver on income generation targets which support the mid and long-term sustainability of Oasis Project. You will be an experienced fundraising manager, with sound bid-writing experience who is looking to move into a senior leadership role. You will be part of an award-winning charity, with an incredible team of staff across three premises in Brighton and Hastings.
You will have:
· Fundraising experience (with trusts and foundations) working in a management level role within a voluntary sector organisation, wanting to or having progressed into senior leadership.
· Experience in financial management, budgeting skills, with a high degree of IT literacy.
· Experience in thinking strategically and developing operational business plans.
· Demonstrable experience of working in a fundraising and development role with a focus on income generation and fundraising strategy development.
· Strong leadership skills and the ability to enthuse, motivate and develop teams of people to deliver results.
· Ability to write clear and persuasive documents including bids, marketing materials and board reports.
· Commitment to mirroring Oasis Project values in day-to-day work – collaboration, care creativity and learning.
· Proven track record of securing funding in a tough financial climate, including through trust and foundations and government contracts.
We offer:
· 28 days holiday plus bank holidays.
· Well-being support, including 24/7 Employee Assistance Programme with GP access.
· Paid well-being hour once a month.
· Funded monthly clinical supervision and learning and development opportunities.
· Relaxed dress code and flexible working opportunities.
Please note:
· Oasis Project is committed to inclusion and diversity. We welcome applications from people with disabilities and/or people from the global majority, who are currently under-represented in our organisation.
· Oasis Project is committed to lived experience being central to its service development. We welcome applications from people with relevant personal/professional experience.
How to apply:
· To find out more about the role, please visit our website or alternatively you can email us. If you would like to chat to someone about this role, please contact us via the recruitment email.
· Please email your CV and covering letter, which clearly sets out your knowledge, skills and abilities in relation to the key responsibilities outlined in the job description along with your Diversity and Inclusion Monitoring form.
· If you are having any difficulties in applying or require any of this information in a different format, please contact us and ask for Charis Bull (Admin Manager)
· The closing date for applications is 5pm on Monday 8th April 2024.
Thank you for your interest in working for the Oasis Project. We look forward to hearing from you.
Please either apply direct through Charity Job or send your CV and covering letter to our recruitment e-mail address.
The client requests no contact from agencies or media sales.
We have an exciting opportunity for a Head of Retail to join Essex & Herts Air Ambulance (EHAAT).
- Permanent
- £45,000 pa
- 37.5 hours/ 5 days a week
- The role will be based at Stevenage with hybrid coverage throughout Essex & Hertfordshire
You’ll be working in a fast-paced, positive environment, amongst both crew and charity teams, where looking after our people’s wellbeing is a top priority. Our Employee Assistance Programme (EAP) supports all our team and their direct family with focused support on financial, mental and physical wellbeing.
We offer a pension scheme with an employer contribution up to 8%. Pension scheme members also benefit from an annual pensions review, life insurance and access to a virtual GP service 24/7.
In addition, you will receive 24 days annual leave plus bank holidays, free car parking, and eligibility to join Blue Light Card which provides members with thousands of discounts online and on the high street.
ABOUT THE ROLE
The purpose of this role is to maximise the income and profit sustainability of a multi-site and multi format retail business through the effective management of people, resources and budgets. The role will contribute to the development on the strategic direction and the future expansion of EHAAT’s retail operation, and to empower and engage the retail team through positive and clear leadership.
This is an important role in enabling the Retail Team to focus raising funds to support our life-saving service to the people of Essex and Hertfordshire.
SPECIFIC DUTIES AND RESPONSIBILITIES
- Work closely with the Associate Retail Commercial Director to provide expertise, leadership, vision and guidance, to drive forward the strategic direction of the retail operation and deliver outstanding performance in all aspects of charity retail.
- Develop, implement and manage the necessary practices, systems, and controls to ensure the operational, financial and administrative compliance necessary to deliver an efficient retail operation.
- Lead on the expansion of the existing shop portfolio including: sourcing, costing & planning of new shops including shop-fitting, staff recruitment & opening. Working with the Associate Retail Commercial Director and Governance Manager on lease negotiations and securing lease completions.
- To grow and develop the Ecommerce division supporting both the Ecommerce Manager and Donation Centre Manager in online innovation and expansion.
- Work closely with the Volunteer Manager to create a culture of volunteer empowerment and development focusing on volunteer recruitment, management and retention throughout the retail department.
- Work closely with the Associate Retail Commercial Director to build productive relationships across EHAAT to ensure that the retail team are part of the wider charity team, and are able to advocate for the charity with customers and other supporters.
- Work with the Fundraising Team to embed shared fundraising and retail incentives to drive new income streams and open opportunities for both departments.
- Work with the marketing team and other key retail staff to further develop the customer experience, ensuring the interior design and quality is in keeping with the required profile. Ensure that shop managers adhere to brand guidelines and that messaging in relation to the work of the charity is visible and impactful.
- Represent EHAAT in the community and public domain as appropriate. Ensuring that relationships in the community are managed in a way that achieves the best outcome for all parties.
- Maintain an up to date knowledge of the charity retail market and the activities of other local charitable organisations to identify market gaps and new opportunities.
- Develop and maintain strong relations with external retail volunteer support and chair quarterly retail working groups meetings.
- Lead a diverse retail division for EHAAT ensuring that a culture of inclusiveness is promoted throughout the department
Operational Responsibilities
- Lead, support and motivate the retail team, managing performance or conduct issues as required – this includes direct line management of the Area Manager, Ecommerce Manager and Donation Centre Manager with whom you will be expected to conduct regular documented 1:1s.
- Ensure that timely and appropriate communication and feedback mechanisms are in place for your team and volunteers, engaging, and encouraging contribution. Ensure the wider charity is kept up to date with relevant retail activity through team meetings charity team events.
- Work with the Associate Retail Commercial Director to plan, set and manage the annual retail operating budget, reforecast quarterly as appropriate and take steps to address underperformance.
- Monitor and evaluate the commercial performance of each shop and Ecommerce division, maximise profit across the portfolio and report to the Associate Retail Commercial Director monthly about the continued viability of each.
- Deal with all property matters in respect of their on-going management, maintaining and updating the existing property database of leases and subleases. To be across all expiry dates, break notices, rent reviews and other relevant matters with all retail leases.
- Take overall responsibility for the Donation Centre through supporting the Donation Centre Manager to ensure the development of excellent warehouse, sorting and transport operations in order to maintain sufficient stock available for all shops and ecommerce.
- Work closely with the Head of Workplace and workplace team to ensure all retail operations are compliant with health and safety policies and standards. Ensure a robust and efficient process is maintained for all workplace reported concerns or incidents and are addressed in a timely manner.
- Ensure all investigations into reported accidents, incidents and near misses are carried out without delay and appropriate action is taken to prevent a reoccurrence by either immediately remedying the defect or implementing control measures to prevent the situation from deteriorating or reoccurring.
- Implement a structured approach to using data in the analysis of sales.
- Lead an excellent customer service ethic across the business ensuring this is monitored through initiatives such as mystery shopping.
- Ensure that Gift Aid procedures, processes and claims are completed within the agreed time frames.
- Develop an online retail shop via the EHAAT website to offer pre-loved goods. Set operational structure and budgetary targets.
- Develop and control EHAAT’s charity merchandise from design through to purchase. Working with external suppliers to produce a range of sellable and profitable goods that develops the charities community awareness.
- Undertake any other tasks, duties or responsibilities as requested by your line manager or other senior manager, including the Board of Trustees and Chief Executive.
- Work closely with the People Director and People Team to ensure all people matters are managed in line with EHAAT’s policies and procedures.
EHAAT is a charity which provides vital life-saving care to critically ill and injured patients across Essex, Hertfordshire and the surrounding areas.
The client requests no contact from agencies or media sales.