Group manager jobs in ashtead, surrey
Position: Senior Officer – Direct Marketing
Contract type: Fixed-term contract until October 2026
Salary: £ 36,403 – 40,448 per annum (FTE)
Hours: Full time (35 hours) or Part time
Reports to: Head of Offline
Location: Mark Square, London EC2A 4EG (hybrid working)
Key relationships: Offline and Digital team colleagues; Finance Director and Finance team; Data team; International Individual Giving colleagues, External agencies and suppliers; Supporters.
JOB PURPOSE
UK for UNHCR, the UN Refugee Agency's national charity partner, is looking for an ambitious, proactive, team player who can join us as a Senior Officer, Direct Marketing, within the Individual Giving Team.
In this exciting role, you will be responsible for some of our key donor development activities across direct mail, telemarketing, and digital channels. You will be a confident communicator and experienced project manager.
You will be joining a small but high performing team with big ambitions, and you will be playing a vital role in raising funds for UNCHR. If you think you have the relevant skills and crucially, the passion to support the refugee cause, please apply, we’d love to hear from you.
WHO WE ARE AND WHAT WE DO
United Kingdom for UNHCR is the United Nations Refugee Agency’s national charity partner for the United Kingdom. We generate public awareness of the plight of refugees and raise funds to help protect them through UNHCR’s humanitarian operations across the world.
Our supporters include UK private individuals, communities, corporate partners, trusts and foundations. The funds we raise help UNHCR deliver emergency relief such as shelter, medical care and basic supplies to people fleeing conflict and persecution, as well as healthcare, education and livelihoods opportunities for those who remain displaced over the long term.
Nobody chooses to be a refugee, but we can all play a part in their protection, and we want those who work with us to share our values and passion for the cause.
DIVERSITY, EQUITY, INCLUSION AND BELONGING
We strongly value diversity and recognise that it is critical to our success and the cause that we serve. We are committed to providing an inclusive environment for all who work with us and strongly welcome applications from diverse backgrounds, particularly those with lived experience of being a refugee, asylum seeker, internally displaced person, or a stateless person.
UK for UNHCR is proud to have Diversity & Inclusion Working Group. The Diversity & Inclusion Working Group is a group of colleagues focusing on tasks that drive action in the implementation of our D&I Approach. The group also works to create safe spaces that brings colleagues together for events, discussions and learning experiences that celebrate and support diversity and tackle barriers to inclusion.
We are also open to flexibility in many ways, including an element of working from home and flexible hours. Please don’t be afraid to speak to us about this at the interview stage, so we can explore what’s possible.
ROLE RESPONSIBILITIES
- Lead on the launch of a new RG proposition and ensure that the onboarding and onward journey is fit for purpose.
- Look for opportunities to thank our donors and communicate impact at key moments.
- Work with key stakeholders to ensure we grow our Regular Giving file, through acquisition as well as retention.
- Manage a variety of individual giving fundraising campaigns, from agency briefing, through to launch, meeting six figure campaign targets.
- Work with digital fundraising colleagues to create integrated, multichannel campaigns and an effective, donor-first giving journey.
- Remain flexible and rapidly respond to emergency situations.
- Work with the Data team to identify the best approach to data and segmentation for each project.
- Manage production processes, developing supplier briefs and managing approval stages and end of campaign reviews.
- Manage donor research and mystery shopping as required, using insights to inform creative decisions.
- Manage campaign fulfilment. Monitor responses to identify issues and opportunities.
- From time-to-time support with Donor Care activities if required.
- Ensure cost effective fundraising, manage individual campaign budgets and identify opportunities to improve ROIs.
- Stay up to date with issues affecting displaced & refugee communities, campaigns from international teams and reports from the field. Scope new fundraising themes.
- Share creative and insights with UK colleagues, global markets and HQ, participating in training seminars, workshops and international skill shares where applicable.
The above list is not exhaustive, and the post holder may be required to perform duties that are not detailed above.
PERSONAL ATTRIBUTES AND EXPERIENCE
Essential Experience
- Experience of working in a fundraising environment.
- Experience of scoping, briefing in, managing, and delivering fundraising campaigns.
- Experience of managing a Telemarketing programme.
- Experience of managing Direct Mail and email fundraising communications.
- Experience of working with suppliers, including budget management, campaign planning and briefing.
- Experience of data file development (in collaboration with Data teams)
Essential Skills/Knowledge
- Able to act proactively and identify new fundraising opportunities.
- Able to juggle and prioritise multiple tasks, meeting programme deadlines.
- Attention to detail and proof-reading skills, and an ability to give coherent and constructive feedback on creative and copy.
- Sound knowledge of key retention and donor development activities.
- Up-to-date knowledge of direct marketing best practice, trends and compliance.
- Numerate, with an ability to analyse results and identify trends.
- Strong presentation, communication (written and verbal) and interpersonal skills.
- Excellent stakeholder and relationship management.
- Proficient in Microsoft Word, Excel, PowerPoint.
Desirable Skills/Experience
- Experience in delivering fundraising activities in response to emergencies.
- Experience in delivering Regular Giving proposition and/or onboarding journeys.
- Up-to-date knowledge of direct marketing best practice, trends and compliance.
WHY JOIN UNITED KINGDOM FOR UNHCR?
You will be part of a high performing agile team of talented people, all committed to build solidarity and raise funds for refugees and displaced people worldwide. You will be working in a flexible, supportive, and inclusive environment, where your work will be recognised and appraised.
What else?
Wellbeing
- 28 days’ leave per annum plus bank holidays (or pro-rata equivalent).
- Employee Assistance programme providing 24/7 access to online GP, mental health support and virtual wellbeing.
- Access to 100s of perks with discounts on everyday purchases.
- Office wellness perks.
- Discount on gym memberships.
- Hybrid and Flexible Working.
- Staff socials.
Financial
- Pension scheme with an employer contribution of 8%.
- Non-contributory group life assurance scheme
- Non-contributory Income protection scheme.
- One-off contribution towards homeworking set up.
- Enhanced maternity, paternity, shared parental, and adoption pay.
- Enhanced sick pay scheme.
Development
- Comprehensive training and continuing development opportunities.
- Individual training budget.
HOW TO APPLY
If you have the relevant skills and the passion to use them to support refugees, please apply by completing our application form which is available in the documents section.
Closing date: 2 September 2025
Interviews date: Week commencing 15 September 2025
If you would like to discuss any reasonable adjustments to the application or hiring process that may better facilitate your participation, please contact UK for UNHCR through our Careers website . We will make every effort to respond to your request for assistance as soon as possible.
United Kingdom for the UN Refugee Agency (UNHCR) is registered with the Charity Commission (England & Wales), charity no. 1183415. It is the UK national partner of the United Nations High Commissioner for Refugees (UNHCR), the UN Refugee Agency.
We stand with refugees – will you join us?


For over 40 years, Sister Circle has stood beside women facing complex health and social challenges. From navigating maternity care to accessing women's health support, our trained volunteers walk alongside other women with compassion, understanding, and advocacy. Our volunteers form a community of women bound by a shared passion for making a difference for other women. Our volunteers are the golden threads, holding our programmes together, bringing possibility to everything we do. They are our Maternity Mates, peer group supporters for those who have expereinced birth trauma or baby loss, trainee counsellors, language translators and so much more.
We are looking for a passionate, organised, and person-focused individual to guide our volunteers through their training and support journeys — from that very first conversation to being fully prepared and confident in their volunteer role. You will coordinate and lead on tasks that ensure a smooth, supportive volunteer experience where each thrives, while also creating spaces for connection, celebration, and storytelling.
We’re looking for someone who:
- Is highly organised and confident managing multiple priorities.
- Has experience of working with volunteers from diverse and marginalised backgrounds
- Has a commitment to safeguarding, trauma-informed and culturally sensitive practice
- Communicates with warmth, empathy, and clarity.
- Builds trust and strong relationships across diverse communities.
- Enjoys celebrating the achievments of volunteers and showing how much they are appreciated
- Is comfortable with admin, databases, and digital tools.
- Can balance attention to detail with big-picture thinking.
This is a role for someone who loves both the detail and connection — someone who believes in the power of women lifting each other up.
Application Instructions
We would like you to complete and submit the following:
• CV (Max 2 pages)
• A Covering Letter letting us know why you would like to work with us and in this role, how your work and experience meet the essential and desirable requirements for this role. Be you and let your passion for volunteering and our work shine through.
Applications without a covering letter and received after the deadline will not be considered.
Closing date: Thursday 4th September 2025 at midday.
Interviews: Friday 12th September (a short presentation will be requested)
This post is open to female applicants only as this is deemed a Genuine Occupational Requirement (GOR) for this role under Schedule 9, Paragraph 1 of the Equality Act 2010.
This role is funded by National Lottery Comunity Fund.
The client requests no contact from agencies or media sales.
Academic Training and Development Lead
Interviews will take place on week c/o Sept 22
Are you passionate about supporting researchers and shaping the future of science? Do you thrive in a collaborative, intellectually rich environment? This is your chance to step into a leadership role at one of the world’s leading biomedical research institutes.
About us
The Francis Crick Institute is Europe’s largest biomedical research institute under one roof. Our world-class scientists and staff collaborate on vital research to help prevent, diagnose and treat illnesses such as cancer, heart disease, infectious diseases and neurodegenerative conditions.
The Crick is a place for collaboration, innovation and exploration across many disciplines. A space where the brightest minds can pursue big and bold ideas and discover answers to crucial scientific questions. We support them in a dynamic environment which fosters excellence with state-of-the-art infrastructure, cutting-edge facilities, and a creative and curious culture. We’ve removed traditional boundaries of departments, divisions and disciplines and instead have an open approach that supports every researcher. This gives us the freedom to collaborate and carry out high-quality, pioneering research. Creating a space for discovery without boundaries helps us to turn our science into benefits for human health and the economy.
We are currently looking for an Academic Training and Development Lead at the Francis Crick Institute. In this role you’ll work alongside the Head of Academic Programmes, to design and deliver innovative, inclusive training programmes for our PhD students and postdocs, supporting the next generation of scientific leaders. Leading a small team, you will work closely with colleagues across the Crick and our university partners to ensure our training offer reflects the evolving needs of interdisciplinary research.
From launching new frameworks to enhancing existing programmes, your work will directly support a positive and forward-thinking research culture. This role is ideal for someone with a strong scientific background, experience in researcher development, and a genuine commitment to empowering early-career scientists.
What you will be doing
- Provide support to the Head of Academic Programmes to deliver the Crick PhD and Postdoc programmes
- Design and implement, alongside the Academic Training and Career Development Project Manager, a new Crick Postdoc Development Framework
- Lead, develop, motivate and performance manage the Academic Training and Career Development Project Manager to deliver their objectives
- Identify and consider the development of new science training and researcher development programmes for Crick PhD students and postdocs
- Evaluate Crick science training activities, refining to ensure that they are effective, current and support cutting edge research
- Ensure effective communication and consultation at relevant committees (e.g. Training & Career Development Committee, Postdoc Committee, PhD student committee)
- Scoping and investigating training and development activities provided by the Crick’s partners and other institutions, to identify opportunities for collaboration
- Lead on projects and work with the broader academic training team, the Crick Academy team and the People team, in other areas as required
- Lead on the continuous delivery of Vitae’s Concordat to Support the Career Development of Researchers at the Crick
What you will bring
(Minimum criteria *)
- Experience of working at a senior level in a dynamic scientific environment and higher education/research setting*
- Proven advanced skills in facilitation and/or teaching in a research or academic setting*
- Be able to demonstrate an understanding of the management, training and development of staff in research and technology groups, preferably through experience
- Educated to PhD level and with post-PhD experience in a science discipline, or relevant, significant experience*
- Experience in leading the design and successful delivery of scientific training and development activities*
- Strong interpersonal skills, with the ability to establish and maintain effective working relationships with a diverse range of academic and professional colleagues
- Proven ability to work successfully with multiple stakeholders across a complex organisation.
About Working at the Crick
Our values
Everyone who works at the Crick has a valuable role to play in advancing the Crick’s mission and shaping our culture!
- We are bold. We make space for creative, dynamic and imaginative ideas and approaches. We’re not afraid to do things differently.
- We are open. We’re highly collaborative and interactive, and make sure our activities are visible to the outside world.
- We are collegial. We show respect for one another, work cooperatively and support the wider community.
At the Francis Crick Institute, we believe that diversity and inclusion are essential to driving innovation and scientific discovery. We are committed to creating a workplace where everyone feels valued, respected, and empowered to succeed, regardless of their background, identity, or personal circumstances. We actively encourage applications from individuals of all genders, ethnicities, abilities, and experiences.
As a Disability Confident Leader, we ensure that everyone can apply and be part of our recruitment processes and so we'll make reasonable adjustments if you need them. For this or any other assistance you need with applying please visit our website for more details.
Please note you must meet the essential criteria listed within the Role Profile, to have your
application reviewed.
We reserve the right to withdraw this advert at any given time due to the number of applications received.
See more about life at the Crick here.
What will you receive?
At the Francis Crick Institute, we value our team members and are proud to offer an extensive range of benefits to support their well-being and development:
- Generous Leave: 28 days of annual leave, plus three additional days over Christmas and bank holidays.
- Pension Scheme: Defined contribution pension with employer contributions of up to 16%.
- Development & Recognition: Comprehensive training, mentoring, and a pay structure based on skills and experience.
Health & Well-being:
- 24/7 GP consultation services.
- Occupational health services and mental health support programs.
- Eye care vouchers and discounted healthcare plans.
Work-Life Balance:
- Back-up care for dependents.
- Childcare support allowance.
- Annual leave purchase options.
- Crick Networks offering diverse groups’ support, community and inclusive social events.
Perks:
- Discounted gym memberships, bike-to-work scheme, and shopping discounts.
- Subsidised on-site restaurant and social spaces for team interaction.
The Francis Crick Institute is an independent charity, established to be a UK flagship for discovery research in biomedicine.





The client requests no contact from agencies or media sales.
Background to the role
In April 2024 we launched an ambitious five-year strategy. At the same time, in acknowledgement of the fact that if we are to deliver for older people we need to change as an organisation, we began a process of internal transformation.
Across the organisation trustees, staff and volunteers are working hard together to lead Age UK East London to become more professional, more collaborative and more sustainable. We are proud of the progress we have made; 95% of staff say they would recommend us as a place to work.
This new role along with a new Governance and Executive Support Coordinator role has been created to help us make faster progress towards achieving these transformational goals.
This appointment comes at the time of a review of our premises needs.
Job description
Job Purpose
Your role is an integral part of the central team with responsibility for procedures, systems that support the effective, efficient, and compliant managing of our premises, IT systems and some HR functions.
You will play a key role in delivering and maintaining our offices and facilities, and the IT services for the whole organisation alongside our retained IT consultants.
By providing high quality operational and administrative support you will play a critical role in ensuring the smooth operation of our organisation. You will do this by:
- Supporting the Director of Finance and Operations in delivering and maintaining effective operational function at the charity. Including but not exclusively, Health & Safety, Insurance, Premises, Facilities, Vehicle Management, IT and CRM system services.
- Improving existing office systems and identifying opportunities to develop new systems and processes to enable people to work more collaboratively, efficiently, and effectively.
- Coordinating and implementing efficient HR processes and record-keeping, including recruitment, onboarding and training of staff.
- Being the key contact for staff and volunteers for all IT and premises matters including induction and training.
- Providing management for the maintenance and smooth running of the physical premises of the workplace ensuring they are safe and equipment is available and in good order.
Key Tasks
Coordinate and implement processes that relate to our staff
- Support the coordination of recruitment, pre-employment checks, onboarding, induction and training processes for new staff.
- Maintain accurate records of staff annual leave, mandatory training, DBS renewal, appraisals, and probation reviews and liaise with staff/managers as appropriate.
- Carry out workstation assessments as needed
Premises
- Act as the first line of support for premises and facilities across all our locations.
- Maintain secure and organised premises and facilities, which ensure colleagues, volunteers and visitors are safe and experience a welcoming environment.
- Serve as the first point of contact for all health & safety matters.
- Help establish and maintain safe working practices and policies and undertake basic risk assessment
- Act as the first point of contact for equipment requests; including being responsible for issuing and returning stock, regular stock checks and ordering stock as required.
- Managing relationships with facilities and other providers such as utilities, fire safety access, and cleaning
- Support the Director of Finance and Operations in developing and implementing a new premises strategy.
- Promote environmental awareness and encourage the charity in its adoption of a greener approach, e.g. recycling, energy use, carbon footprint reduction.
- Manage the two cleaners.
IT and systems
- Act as the first point of contact for IT and other technical support to staff, trustees and volunteers within the organisation
- Manage the relationship with our IT consultants to deliver contractual SLAs and policy updates.
- Coordinate IT stock purchases and monitor asset use across the organisation.
- Work effectively and efficiently with the outsourced ICT provider, Penelope
- Implement processes that maintain effective IT security.
- Assist in the onboarding and offboarding of employees, including software licences, logins, user processes, induction and IT systems training, and internal IT communication.
- Support the Director of Finance and Operations in developing and implementing a new ICT strategy.
General
- To meet regularly with line manager for support, supervision and appraisal.
- To attend team and staff meetings, (and other meetings) as required.
- To undertake any other duties within the competence of the post holder as may be required from time to time for the continued smooth running of Age UK East London.
- To undertake all training required to fulfil the role.
- To carry out the duties of the post in accordance with Age UK’s East London’s policies and procedures including EDI, Health & Safety, Confidentiality, Complaints, GDPR, Safeguarding Vulnerable Adults and Children.
Functional Links
- The role reports to The Director of Finance and Operations
- The role line manages the two cleaners
Person Specification
Research shows that while middle class white men tend to apply for job when they meet around 60% of the criteria, women, people from the global majority, and people from other marginalised groups that encounter systematic discrimination tend to apply only when they meet all criteria.So, if you think you have what it takes, but don’t meet every single aspect of the job description, please still apply!
Experience
Essential
- Experience providing IT and facilities support to the organisation.
- Experience coordinating facilities or office management across multiple locations.
- Experience supporting basic health & safety and premises management.
- Experience coordinating recruitment or onboarding processes
Desirable
- Voluntary sector experience.
- Experience with Salesforce or similar CRMs.
- Experience with implementing or supporting new systems.
- Experience managing IT or telecoms service contracts.
Knowledge & Understanding
Essential
- Good technical skills to navigate various IT systems, highly organised, and solutions focused.
- Good understanding of health and safety compliance requirements and standards in the workplace.
- Understanding of confidentiality and data protection principles.
- Understanding of EDI and a commitment to working in an anti-racist and non-discriminatory way.
- Understanding of HR processes (recruitment, induction, probation, appraisals).
Skills/Attributes
Essential
- Confident communicator, able to liaise with third-party suppliers (e.g. IT consultants, cleaners, utility providers).
- Ability to manage multiple streams of work (HR, facilities, IT) with strong attention to detail and prioritisation skills.
- High level IT skills in Microsoft (Outlook, Word, Excel, PowerPoint).
- Understanding of IT networks/infrastructure.
- Verbal & Written Communication: Must be able to communicate clearly, professionally and tactfully with internal and external stakeholders.
- Time Management: Ability to prioritise tasks and manage multiple deadlines.
- Attention to Detail: Must be able to ensure accuracy in communication, scheduling, and documentation and take accurate minutes.
- Can demonstrate AUKEL values (accountable, kind, flexible, inclusive, collaborative) in the way the service is delivered.
- Commitment to learning and development and reflective practise.
Desirable
- Good understanding of the capabilities and potential of 365
- Advanced AI skills
Additional Requirements
- As Age UK East London works with children and vulnerable adults the post holder will be required to have a satisfactory enhanced DBS certificate. A criminal record will not necessarily, but may be, a bar to obtaining a position with the organisation.
Additional Information
- This job description is not intended to be exhaustive, but rather to clearly define the fundamental purpose, responsibilities and deliverables for the role.
- In addition to the contents of this role description, employees are expected to undertake any and all other reasonable and related tasks allocated by line management.
- Should you be successful in this role this job description will not form part of your terms and conditions.
The client requests no contact from agencies or media sales.
Are you an experienced operations lead who thrives on creating strong systems, supporting teams to do their best work, and ensuring an organisation runs efficiently and effectively? Do you have a solid grounding in HR, finance, compliance and governance, alongside a proactive and collaborative approach to leadership? Are you passionate about building a positive working culture that centres values of equity, care, and professionalism? If so, you could be the ideal candidate for our Head of Operations role.
Women’s Resource Centre is the national umbrella body for the UK women’s sector. We are currently recruiting for a Head of Operations to provide strategic and hands-on management of our operations, HR, governance and finance, ensuring a stable and supportive foundation for our work.
You’ll be a confident and inclusive leader with strong interpersonal skills and a track record of managing systems, people and organisational processes. You will play a key role in shaping and upholding our working culture, supporting a committed team, and helping us deliver for the women’s sector with clarity and accountability.
This is an exciting opportunity for someone with a deep understanding of operational delivery in a small charity setting, who brings energy, empathy, and a high level of organisation to their work. You will be committed to feminist values, social justice, and the strengthening of the UK women’s sector—particularly Black, minoritised and refugee women’s organisations.
The client requests no contact from agencies or media sales.
The Methodist Church is committed to ensuring its churches are safe spaces for all. We work hard to ensure compliance with legal requirements, develop good practice, provide effective training and give professional advice on individual cases. We have an exciting opportunity to join our new safeguarding regional team operating in the north east region and take this forward supporting Methodist churches and work. The post holder will join a team of safeguarding officers who will carry specific responsibility for individual cases, undertake risk assessments, lead training and advise churches. The post will be aligned with specific Methodist districts and provide support to colleagues across the regional area requiring regular travel.
Hours of work: 24 hrs per week. (salary will be prorated to the hours worked)
The successful candidate will hold a relevant professional qualification, experience in child and/or adult protection or significant demonstrable relevant work experience.
Our Culture, Values and Benefits
Thank you for considering joining our inclusive and welcoming team that strives for excellence and values employee wellbeing.
We value and support all those who join our team through a positive work-life balance augmented by generous annual leave (plus an extra 3 days over Christmas/New Year), TOIL, flexi-leave and an on-site Wellbeing Adviser service. We offer a generous occupational pension scheme with pensions matched up to 8%.
The Methodist Church is an inclusive and supportive employer. We are actively committed to encouraging applications from people of all backgrounds. We welcome applications from people of Black, Asian and other Minority Ethnic groups.
If you require reasonable adjustments to made at any stage of the recruitment process, please contact HR team.
Closing date: 28 August 2025
Interviews will take place on (in person): 10th September 2025
N.B. We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible
The calling of the Methodist Church is to respond to the gospel of God's love in Christ and to live out its discipleship in worship and mission.

About the role
This is a unique and exciting opportunity to help deliver SSAFA volunteer support to the serving community.
You will work closely with the Serving Community Manager to develop SSAFA’s support to the serving community through its volunteer delivered Serving Community Teams and the Community Volunteering Service.
Your role will be to ensure a safe and quality service is delivered by volunteers, and support them from the recruitment and induction stage through to becoming a fully trained volunteer.
You will monitor and review the service, providing feedback on progress and areas of concern as well as statistical data to the Serving Community Manager.
In addition, you will provide support and supervision to Community Volunteers and ensure robust recording and handling of beneficiary data in line with SSAFA’s policies and procedures.
About the team
You will be part of a small innovative team working together to plan and deliver SSAFA’s support to the serving community, rolling out services which will assist volunteers in helping beneficiaries. You will work with all departments across SSAFA and with external stakeholders to raise awareness of the needs and challenges of the serving community and how SSAFA can help.
About you
We are looking for a highly organised individual to deliver volunteering support to the serving community. You will have a good understanding of the unique issues that the serving Armed Forces community may experience, and knowledge and experience of the charitable sector.
You will have experience of managing volunteers, have strong interpersonal skills and the ability to establish working relationships quickly.
As a proactive and motivated individual, you will have good project management skills in order to prioritise your time, and plan and deliver an exciting new services to the serving community.
About SSAFA
SSAFA, the Armed Forces charity is a trusted source of support for the Armed Forces community in their time of need. In 2024 our trained teams of volunteers and employees helped more than 54,000 people, including veterans, serving personnel (regulars and reserves) and their families.
SSAFA understands that behind every uniform is a person. And we are here for that person and their family, any time they need us and in any way they need us.
Diversity and Inclusion at SSAFA
SSAFA exists to support a diverse range of beneficiaries within the armed forces community, and we believe diversity within our teams is key to ensuring we can deliver our services effectively. We thrive on differences and believe it is critical to our success as a worldwide charity. SSAFA is proud to be an equal opportunity workplace that seeks to recruit, develop and retain the most talented people from a variety of backgrounds, perspectives, and skills. We therefore encourage applications from all genders, races, religions, ages and sexual orientations, as well as parents, veterans, people living with disabilities, and any other groups that could bring diverse perspectives to our business.
SSAFA is committed to using the Disclosure & Barring Service to ensure we, as an employer, safeguard those we serve.
No agencies please. Any unsolicited submissions from agencies will be accepted as a direct application from the candidate and no fees will be payable.
Closing date: Midnight on 31 August 2025.
Interviews: 10 to 12 September 2025.
Our vision A society in which the Armed Forces, veterans and their families can thrive.

Location (UK): Office Hybrid* - London
Benefits: Read more about the excellent benefits we offer on our website
Travel: Occasional travel to other Versus Arthritis offices
Join us and use your skills, knowledge, passion and energy to help us achieve a future free from arthritis.
We’re seeking a Supporter Journey Officer to join our Innovative and Performance team, supporting the work of the Income and Engagement directorate by delivering an inspiring and impactful programme of stewardship to our contactable community.
It is an increasingly exciting time to join Versus Arthritis, a leading national charity delivering world class research and services, and campaigning on issues that matter most to people with arthritis.
The Supporter Journey Officer is a new role within the Supporter Journey team. This role will suit a proactive team player who has experience in the fundraising sector together with a keen interest in, and knowledge of, supporter experience and stewardship. Strong communication skills – both written and verbal - are a must.
About the role
As the Supporter Journey Officer, you will assist the Supporter Journey Manager with the development and elevation of an integrated supporter journey programme at Versus Arthritis, ensuring our contactable community receives a consistent and highly engaging supporter experience, which builds loyalty and inspires action.
This will include delivery of audience focused, integrated organisational journeys that build on our highly motivated community of supporters, based on shared values. These journeys will be managed across our platforms and audiences to significantly grow our voluntary income and lifetime value. You will be responsible for the delivery of communications across channels, including email, post and text messaging, ensuring accurate and timely implementation of agreed communications.
Central to increasing loyalty and inspiring positive action from our audience, we share the extent of the work being done by Versus Arthritis for the 10 million people in the UK living with arthritis. Alongside product managers, you will work to optimise in-product journeys across the organisation through consultancy and shared learning. You will work collaboratively with the head of department and other directorate colleagues to create and embed a fundraising and engagement culture across the organisation.
A key part of the role is to provide practical, administrative support and to lead on facilitating the collection of insight evaluation and future development, ensuring this supports team performance and learning. We’re a small and dynamic team at the forefront of innovating the charity’s Income and Engagement directorate.
This is a unique opportunity to shape how we communicate with our supporters across multiple channels – including email, post and SMS – ensuring that everyone who interacts with Versus Arthritis feels valued, inspired, and connected to our cause.
About you
If your knowledge, skills and experience include the following then we’d love to hear from you:
- Experience writing in different styles and producing content for different audiences.
- Experience delivering audience focused engagement strategies and communications, with excellent copywriting skills.
- Creative and curious, excited to research and test new ways of engaging with supporters, with an appetite to learn about approaches from across and beyond the sector.
- Strong data analysis and problem-solving skills, with an audience and insight-led approach, keeping the supporters’ best interests at the heart of decision-making.
- Excellent stakeholder management skills and the ability to engage with and influence others, both internally and externally, in person and in writing.
- A proactive ‘can do’ attitude and desire to learn and develop as the team’s influence and input grows.
- The ability to work on different priorities and manage time effectively to meet deadlines.
- An interest in improving the lives of people with arthritis and the willingness to gain knowledge of arthritis and musculoskeletal conditions.
*As a hybrid worker the expectation is that you will spend around 40% of your working time in our office spaces or working in community settings. As an inclusive employer we will consider home-based working for anyone where office-based hybrid working would be a barrier to being able to work for us, for example for someone living with a long-term health condition or disability.
Benefits
Your excellent benefits include:
- Flexible hours, environments and working practices to promote a healthy work/life balance.
- Health and wellbeing support – including the Employee Assistance Programme (free confidential 24/7 support with mental health, legal and financial queries).
- Simplyhealth cash plan.
- Supportive and inclusive culture, with a wide range of employee networks and support groups available to join.
- Learning and personal development opportunities.
- Competitive annual leave, with the option to buy/sell up to five days per year.
- Generous pension plan, with employer contribution of up to 10%.
- Life Assurance plan (4 x salary).
You must be based, and hold the right to work, in the UK to apply for this position.
Application deadline and shortlisting
- We advise candidates to apply early as we reserve the right to close applications ahead of this date.
- Only shortlisted candidates will be contacted.
We do not wish to receive contact from agencies or media sales.
Please note that we do not use Artificial Intelligence (AI) during our recruitment and selection processes, and we would respectfully ask that you also refrain from using AI during the selection process. Whilst we do recognise that AI may be a beneficial tool for some when aiding research and preparation for an application or interview, we want to maintain a fair, inclusive and positive recruitment experience at Versus Arthritis where candidates can feel supported to demonstrate their experience, knowledge, and skills without the use of AI generated answers.
Interview
Interview date is to be confirmed.
As a Disability Confident Employer, we guarantee you will be offered an interview if you disclose a disability and demonstrate sufficient evidence within your application that you meet the essential criteria for this role. We will also make any reasonable adjustments you may require for your interview.
The client requests no contact from agencies or media sales.
Position: Senior Individual Giving Officer (Digital Acquisition)
Hours: Full-time, 35 hours a week – Part Time considered
Contract: Fixed Term - 8 Months Contract
Location: Office-based in London with flexibility to work remotely
Salary: Starting from £33,044 per annum (Pro rata for part-time) plus excellent benefits
Salary Band and Job Family: Band 2, Charity
you’ll start at our entry point salary of £33,044 per annum, increasing to £35,109 after 6 months service and satisfactory performance and to £37,174 after a further 6 months.
About us
We make sure people living with MS are at the centre of everything we do. And it’s this commitment that unites us across the UK.
Our strategy is based on what people affected by MS have told us is important to them. It gives us a clear and determined focus.
Our work is based on the hopes and aspirations of our MS community. Together we campaign at all levels, fund ground-breaking research and provide award winning support and information.
Our people are our greatest asset and the key to our success. We offer a vibrant, progressive working environment where you'll be able to make a difference.
About this job
Are you an experienced digital fundraiser or marketer looking for a short-term opportunity to make a big impact? Do you thrive on creating campaigns that bring in new supporters and grow income?
We’re looking for a proactive and creative Senior Individual Giving Officer (Digital Acquisition) to join our friendly and ambitious fundraising team at the MS Society on an 8 month fixed-term contract. This is a fantastic opportunity to lead a key area of work and help shape the future of our digital fundraising.
Your main focus will be acquiring new supporters through digital channels — planning and delivering high-performing campaigns across paid social, PPC, email and more. You’ll also lead on developing and testing new digital fundraising products that inspire one-off and regular giving.
You might be working in digital fundraising, marketing, or performance-based acquisition. You’ll have experience running digital campaigns, analysing results, and using insight to drive improvements. You’ll also be a creative thinker who’s excited to try new approaches and help us grow.
This is a hands-on role that will also help influence strategy. You’ll work within the Individual Giving and Legacies team, but work closely with colleagues across Brand, Content, Digital and Data, and with external partners and agencies. You’ll have the chance to bring your expertise, energy and ideas to a role where your work will be seen, valued and make a real difference.
Whether you're looking for your next interim role, returning from a break, or simply seeking a rewarding short-term challenge, we’d love to hear from you.
We’re committed to equality, diversity and inclusion, and welcome applications from people of all backgrounds and experiences.
Please note: this is a fixed term contract for 8 months.
Applications for part time between 21-24 hours will be considered, if applying for part time with state this within your cover letter. Please note stated salary will be pro rata if appointed at part time.
Closing date for applications: 9:00 on Friday 29th August 2025
Interested?
PLEASE PRESS THE 'HOW TO APPLY' BUTTON FOR MORE INFORMATION.
Equal Opportunities
We particularly welcome applications from people with disabilities and or from ethnic minority backgrounds.
We’d be grateful if you downloaded and completed the equality and diversity monitoring form and submit it with your application.
Disability Confident Employer
We’re a Disability Confident Employer and we’re committed to promoting equality and diversity.
You can ask for reasonable adjustments as part of both our recruitment and new starter on-boarding processes.
If you need any help or adjustments to apply for this role, please contact us. You can also ask for the application materials to be sent to you in a different format. Such as for them to be sent to you by email or in a larger word format.
More about our employee benefits:
We have a wide range of employee benefits including (but not limited to):
Encouraging work life balance
- 38 days paid annual leave (including bank holidays), pro-rata for part-time
- More annual leave entitlement, based on length of employment
- Smart working options (with the opportunity to work remotely and find a smart working pattern that suits both you and us)
- Flexible working options
Caring for you and your family
- Generous sick pay entitlement
- More sick pay entitlement, based on length of employment
- Opportunity to buy and sell annual leave in each calendar year
- Free access to a GP virtually 24 hours a day/7 days a week allowing you unlimited advice, reassurance and where appropriate diagnosis
- Enhanced leave for new parents
- Free access to a confidential 24 hours a day/7 days a week helpline service for both you and your family with a specialist range of support and information
- Special leave options (such as up to 5 days paid leave for domestic or personal emergencies a year)
- 10 days paid disability leave a year, pro-rata for part-time
- 10 days paid carers’ leave a year, pro-rata for part-time
- Cycle to work scheme
- Death in service scheme
- New family-friendly benefits, including paid leave:
- In the event of miscarriage or still birth
- To support fertility treatments
- For antenatal appointments for both parents
Thinking about your finances
- Enhanced salary sacrifice pension scheme
- Discounted season ticket loan and interest-free emergency loans
- Give as you earn to support other charities of your choice before tax
- New employee portal including lifestyle savings vouchers and personal wellbeing
Enriching your life at work
- Personalised development plans with a wide range of training courses and opportunities to source additional training options with your line manager
- Yearly internal apprenticeship opportunities
- New, modern offices that embrace working together both in-person and remotely
- Various opportunities to influence how we internally operate (including surveys, and focus and committee groups)
- Active and supportive internal employee networking groups for collaboration and peer support
- 2 days paid leave a year for volunteering for MS Society activities during normal working hours (such as fundraising events, or campaigning in the local community)
- 2 days paid leave a year for volunteering with other charities during normal
Safeguarding
We’re committed to safeguarding and promoting the welfare of everyone who uses our services and we come into contact with.
This is regardless of Gender, Race, Disability, Sexual orientation, Religion or belief, Pregnancy, Gender reassignment.
We recognise our particular responsibility to make sure vulnerable adults and children are protected.
We have measures in place to protect everyone we come into contact with from abuse and maltreatment of all kinds.
Your right to work in the UK
You must have the right to work in the UK to work in paid employment with us. You’ll need to share documents showing you’re eligible to work in the UK if we offer you employment.
You can find the UK visas and permits granting you the right to work in the UK on the UK Government website. We currently don’t have a Sponsor Licence agreement with the Home Office and aren’t able to support you with your visa applications.
No agencies please.
To fund world-leading research, share the latest information and campaign for everyone's rights. Together we are a community. Together we can stop MS
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Technology Project Coordinator
We are seeking to recruit an individual who displays a flexible approach, excellent communication skills and is an effective team player.
Position: SIT56 Technology Project Coordinator
Location: Home-based, UK, Nationwide. However, occasional travel will be required as part of this role (May include team meetings or other work-related meetings)
Salary: £30,000 per annum (inner London weighting £3,950 per annum or outer London weighting £2,275 per annum may be applied in accordance to where you live)
Hours: Full-time, 35 hours per week
Contract: Permanent
Benefits: 25 days’ annual leave plus bank holidays (this will increase with service up to 30 days, full time equivalent) cashback and discount scheme, employee assistance programme, learning and development, pension scheme, Life Assurance, Eye Care vouchers, Long Service Award, Tax-free childcare, Health Cash Plan, Working Pattern Agreement, flexible working opportunities available.
Closing Date: 29th August 2025. We reserve the right to close this vacancy early if we receive sufficient applications for the role.
Interview Date: TBC
Interviews will be held via video conferencing. Please let us know if this will present any challenges when you email your application.
The Role
This role works as part of the Technology team to manage and successfully deliver various running technology projects that underpin the organisation’s strategic goals.
Key accountabilities and main responsibilities include:
- Executing a variety of project management administrative tasks as directed by the project manager.
- Monitoring project progress and creating project status reports for project managers and stakeholders.
- Assisting with resource scheduling so that team members have the resources they need to complete their tasks.
- Scheduling stakeholder meetings and facilitating communication between the project manager and stakeholders throughout the project life cycle.
- Managing project management documents such as the project plan, budget, schedule or scope statement, risk and issues as directed by the project manager.
- Executing a variety of project management administrative tasks
- Communicate with key stakeholders, understand and support documenting their requirements
- Creation of work packages/user stories/tasks with subject matter experts from the business and technology team as part of defining project delivery resources and schedule.
About You
Experience and Personal Attributes:
- Experience with various Project Methodologies
- To have an understanding of various cloud technology services & solutions
- Excellent planning and organisational skills.
- Commitment and interest in improving services
- Achievement and success-oriented, self-motivated.
To fulfil the role, you must be a resident of the UK and have the right to work in the UK.
When you click to apply, you will be able to see the full responsibilities and person specification for further information on the role.
Please submit your CV and a supporting statement of no more than two pages demonstrating how you meet the person specification and what you bring to the role in terms of your skills and experience.
Finding strength through support
The organisation is the only charity in the UK providing lifelong support for all stroke survivors and their families. Providing tailored support to tens of thousands of stroke survivors each year. This support includes one-to-one and group support, funding vital scientific research into stroke prevention, acute treatment, recovery and long-term care, and campaigning to secure the best care for everyone affected by stroke.
They are here for stroke survivors and their loved ones, from the moment they enter the new and frightening post-stroke world, supporting them every step of the way as they find their strength and their way back to life.
It’s only thanks to the generosity of supporters and donors that they can provide vital support.
The Association is driven by an ambition to improve the lives of everyone affected by stroke. This means they’re determined to create an equitable and inclusive workplace that benefits from the difference, and thrives on the diversity, of our people. Guided by an approach to solving inequity in stroke, the team are prioritising listening to, and learning from, lived experience across the charity.
The charity are working to improve the representation of this lived experience at all levels within the Association and are eager to recruit applicants from a variety of communities and backgrounds. We are keen to receive applications from people affected by stroke, people of colour, members of LGBT+ communities, and disabled people because these identities and experiences are underrepresented and would add enormous value to how the organisation work.
A Disability Confident employer, the organisation is making great progress focusing on flexible working, reasonable adjustments and access to work. The charity has a variety of staff network groups and are committed to continuously improving diversity and inclusion efforts. If you have questions, or access needs, we’re happy to discuss any support and adjustments we can make throughout the recruitment process so that you’re able to contribute your best in a way that meets your needs.
You may also have experience in areas such as Project Coordinator, Project Manager, Technology Coordinator, Technology Project Coordinator, Technology Project Assistant. #INDNFP
PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.
Job Title: Housing Independent Gender Violence Advocate (Housing IGVA)
Location: The GAIA Centre (Lambeth, London)
Salary: £28,857.12 per annum (Inclusive of London Weighting, which may not be applicable depending on your home location and any agreed permanent homeworking arrangement)
Contract type: Full time, Permanent
Hours: 37.5 hours per week
The Housing Independent Gender Violence Advocate (IGVA) will be embedded within borough housing teams to facilitate the dual working that will ensure that survivors’ safety and housing needs are met. This includes:
· Close working relationships with Housing colleagues
· Provision of specialist knowledge relating to DA for Housing Officers and Homelessness Teams to draw on
· Specialist support for survivors at the moment of crisis
· Provision of advocacy; supporting survivors to access safe accommodation
· Ongoing support from the IGVA from wider DA service, including access to group clinical supervision, casework management meetings, reflective practice sessions, one-to-one supervision from service manager
The Housing IGVA will work closely with victims of gender-based violence from the point of crisis, to provide high quality independent advocacy and support to survivors of gender-based violence at the highest risk and their children. The role will be part of increasing the ability of partner agencies to recognise, reject and respond appropriately and safely to all forms of gender-based violence (including domestic violence, sexual, financial and emotional abuse, female genital mutilation, forced marriage and honour-based violence).
The job involves working within a multi-agency framework consisting of the MARAC and local partnership protocols and procedures that prioritise the safety of survivors. The job involves informing survivors of the full range of civil, criminal, housing and practical options that might increase their safety. The post holder will empower survivors by providing them with emotional, practical and personal welfare support especially around complex housing needs.
The job involves ensuring that women are provided with a safe, supportive and welcoming environment, enabling them to access their rights, make decisions and increase their life options.
This post is restricted to women due to the nature of the role. The Occupational Requirement under Schedule 9 (part 1) of the Equality Act 2010 applies.
Closing Date: 09:00am 26 August 2025
Interview Date: 4 and 5 September 2025
The client requests no contact from agencies or media sales.
Are you passionate about pastoring and impacting the spiritual lives of children and young people? We’d love you to join our community at Springfield Church and lead our children and youth ministries in Wallington (a suburb of London with easy access to the City Centre).
The Role:
You’ll be developing innovative discipleship spaces that connect with our young peoples’ unique experiences, shaping our monthly ‘All in’ services, and supporting Springers midweek Toddler group. You would develop these and other spaces, such as a Sunday afternoon Bubble Church, and build upon our relationships with local schools where we run Messy Church and have mentors supporting children.
What We Offer:
As part of our dynamic team, you’ll have opportunities to develop your leadership skills, contribute to our church’s vision, and shape the future of the children and youth ministry in our community. You will have ongoing support in the role from an experienced and committed staff team, led by Pioneer Vicar David Atkinson, alongside Pioneer Curate, Mel Wynn including strong operational support alongside other volunteer team members. You will receive children and youth-specific training through the Southwark Diocese Aurora course.
Who we’re looking for:
We are looking for a passionate and strategic-thinking candidate - someone who loves pastoring young people and can train and release our growing team of volunteers (rather than doing everything yourself). You will understand and relate to the pressures and sense of community that come from living in different areas, such as the Roundshaw Estate and wider Wallington, and you would be able to demonstrate that you have been successful in pastoring children and youth in the community. You would share our values to grow in courage, compassion and creativity as we seek to build a culture of belonging around Jesus. Ideally, you would have a qualification in children and youth work, but this is not essential if you have relevant experience.
Summary
£31k per annum (Full-time)
5 Days/35 hours per week - could be split into a job share
Springfield Church, Wallington (London)
26 days holiday (inc 6 Sundays max a year) + 8 bank holidays
7.5% employers pension contribution
1 retreat day per calendar year
Flexible working (where appropriate)
Closing Date: 29th August, 11:59pm | Interview Date: 19th September
We believe our God-given vision is to thrive like a ‘Spring Field’.

The client requests no contact from agencies or media sales.
Are you results driven, commercially aware and passionate about building meaningful relationships and making a real impact? Samaritans is looking for a dynamic Corporate Partnerships Executive to help us secure new corporate partners and nurture and develop our existing corporate supporters. This is a fantastic opportunity for someone who is interested in building a career in corporate fundraising to join a talented and ambitious team.
In this job, you’ll work closely with the New Partnerships Manager and wider corporate partnerships team to drive forward new business by seeking and securing innovative new partnerships with high-value companies. You’ll also deliver excellent account management by providing our partners with an inspiring supporter experience.
You’ll be instrumental in helping our team to reach our ambitious fundraising goals to support Samaritans’ life-saving work.
Contract terms:
- Permanent
- £30,000 - £33,000 per annum with Benefits
- Full time hours are 35 hours per week, but we are passionate about flexible working, talk to us about your preferences.
- Hybrid: Linked to our Ewell (Surrey) office with home and office working.
- In-person working: Meeting in person and working collaboratively are things we value. We work in person around 2 days or more per month
What you’ll do:
- Manage and steward a portfolio of corporate partners, providing both reactive and proactive support.
- Develop and implement fundraising initiatives, creating resources that drive engagement.
- Achieve personal income targets from existing and new corporate partnerships and new business activity KPIs.
- Research and cultivate new corporate prospects to grow our supporter base.
- Create impactful communications including reports, presentations, and proposals.
- Provide administrative support including income coding, inbox management, and volunteer coordination.
What you’ll bring:
- Previous experience within Account Management, Sales, Event Management or Marketing.
- Ability to generate creative and imaginative proposals and take the initiative to develop new relationships with prospective partners.
- You’ll be an excellent communicator, someone who can build relationships easily and able to provide expert customer care.
- You’ll be familiar with working to achieve income targets and some experience gained within a Charity fundraising or third sector role is desirable.
Why Samaritans?
At Samaritans, you’ll be part of a people-first organisation deeply committed to inclusion, compassion and learning. You’ll contribute to a team where your voice matters, your expertise makes a difference, and your work helps save lives.
We welcome applications from individuals with lived experience and encourage those from underrepresented communities to apply. We are committed to creating an environment where all our people feel seen, heard and supported.
You’ll join a values-led organisation with a powerful mission and a collaborative culture. We offer flexible hybrid working, excellent benefits, and the chance to make a tangible difference in suicide prevention across the UK and Ireland.
For further information about Samaritans, including our charity structure, values, employee benefits, and application process, please read our recruitment brochure available here. You can also visit our careers website to access this.
We recognise the enormous benefits and the social justice imperatives of ensuring diversity at every level of our organisation. Samaritans is wholly committed to inclusion and diversity and to building a culture and environment where everyone is appreciated for the unique person they are. To ensure Samaritans is representative of those we support and who support us, we particularly welcome applications from disabled, racialised minority and LGBTQ+ candidates, as these people are under-represented at Samaritans.
Apply now
To apply, please complete the application questions and submit your CV.
We kindly ask that you don’t rely on AI tools for your application answers, or to generate interview answers. We want to see your own unique ideas and writing skills. We want your application to stand out from the rest and showcase your own strengths.
Applications close: 27 August 2025
Interviews: w/c 1 September 2025
The client requests no contact from agencies or media sales.
Governance Administration Assistant
The Governance Team at KCLSU are looking for an Administration Assistant to be the first point of contact for our student groups booking visiting speakers, as well as carrying out general administration support in our governance function and the wider organisation.
Key responsibilities include;
- Processing the Visiting Speaker Risk Assessment Procedure for low and medium level risk events ensuring compliance with the Visiting Speaker Procedure
- Processing Joint Risk Assessments between KCLSU and KCL for Visiting Speakers, including liaising with Kings Venues.
- Being a point of contact for Student Groups regarding Visiting Speakers.
- Organising meetings with Student Groups in support of developing informative spaces for students to understand the Visiting Speakers process
- Maintaining and develop data analysis related to Visiting Speaker events for reporting purposes
- Supporting the Governance Coordinator (Visiting Speakers) in the identification, administration and escalation of incident reporting
- Assisting in the general organisation of meetings, availability of participants, room bookings, room set up, and catering, if required.
- Supporting the Head of Governance in the administration of the Member Regulatory Framework
- Taking notes/minutes of Member Regulatory Hearings and other formal meetings
To apply for this role, please fill in an application form and include a personal statement, detailing how you meet the person specification, which is attached.
To be eligible to apply for this role you must:
- Be eligible to work in the UK, and provide proof of this (i.e. a passport/visa) when asked by KCLSU. Please note that KCLSU is unable to offer visa sponsorship.
- Have a National Insurance number, or be in the process of applying for one
- Not be a trustee of King’s College London Students’ Union
Salary
£29,835 - £33,627 (Pro Rata). This is a KCLSU Band 3 role.
Hours
21 per week. You will need to be able to work from our central London office 2-3 days per week.
REF-223 234
Hours: 37 hours a week
Salary: £44,100 per annum
Location: Hybrid/Flexible – with Kings Weald Community Centre, Burgess Hill, West Sussex as your main base and travel across our centres in Brighton, Haywards Heath, Bognor Regis and Horsham as needed
Closing Date: Tuesday 26th August 2025, midday
Interview Date: w/c 1st September 2025
Are you a strategic, commercially savvy leader who’s passionate about making a difference?
We are looking for a dynamic and commercially minded leader to join us as Head of Business Development, a pivotal role driving innovation, income growth and community impact at Age UK West Sussex, Brighton & Hove. This is a dynamic, multi-faceted role that blends operational leadership with strategic oversight – perfect for someone who thrives on variety, enjoys building partnerships, and wants to shape services that matter.
You will be based at Kings Weald Community Centre, where you will lead the transformation of the site into a thriving community hub. From growing our commercial catering and room hire offer to developing new membership models and service lines, you will be at the heart of our mission to help people act now, to age better. You will take a lead role in growing and evolving our new customer membership platform by shaping offers, securing partnerships, and building a local business directory that brings real value to our community.
You will lead talented teams spanning Catering, Marketing & Comms, and our Gym and Centre staff – embedding a culture of collaboration, innovation and customer focus.
What You Will Do
- Lead and grow commercial income streams across our hubs – from catering to room hire as well as launching services at our new hubs including Power of Attorney work
- Act as Centre Manager for Kings Weald, building it into a vibrant and inclusive community space
- Oversee the development and promotion of our membership scheme, working closely with Marketing and Customer Services teams
- Identify and secure new commercial opportunities and partnerships particularly for our customer membership platform and business directory
- Collaborate with internal teams across Customer Services, Compliance and Fundraising to ensure joined-up delivery and maximum impact
- Use data and insight to shape pricing, offers and service design
- Manage budgets, contracts and supplier relationships with confidence and care
What You Will Bring
- A proven track record in business development and income generation, ideally within the charity or social enterprise sector
- Experience leading commercial teams, with knowledge of catering, marketing or membership offers
- A customer-first mindset, with strong communication and people management skills
- Confidence using data, systems and insights to drive improvements and results
- Strategic thinking combined with hands-on delivery – you roll up your sleeves and get things done
- Comfortable working with digital systems and data insights to inform decision-making and measure impact
- ·A driving licence and access to your own car – this is a role that gets out and about
What We Will Offer
· The chance to shape high-impact services and contribute to a mission that matters
· A supportive, values-driven organisation where innovation is encouraged
· A flexible, supportive team with big plans and a collaborative mindset
· Condensed hours may be considered after six months (note: job share not available)
How to Apply
To apply, please read the full Job Description and get to know us at Welcome to Age UK West Sussex, Brighton and Hove. Then, submit your tailored CV and a covering letter (no more than 3 pages) explaining how you meet the person specification. We love innovation (yes, we use AI too!), but most of all, we want to hear your voice. For any questions, contact Michelle Peel, Commercial Director.
Please note applications without a cover letter will not be shortlisted.
Alternatively you can download our application form Age UK West Sussex, Brighton & Hove website under current vacancies.
If you are shortlisted, we will carry out DBS and reference checks before appointment.
Need support with your application? Contact us for any help required.
Benefits
We value our team and offer a brilliant benefits package, including:
· Flexible working options
· Ongoing professional development
· 28 days annual leave + bank holidays (pro rata for part-time roles)
· Blue Light Card eligibility
· BUPA Employee Assistance Programme (EAP)
· 4% auto-enrolment pension with life assurance
· Cycle to Work Scheme
· Electric Vehicle Scheme
Who We Are
At Age UK West Sussex, Brighton & Hove, we are here for people as they age—helping them stay connected and stay independent. From community cafes to advice services, fitness classes to wellbeing calls, we support people aged 50+ (and sometimes younger too).
We are a fast-moving, impact-focused charity where flexibility, innovation and purpose drive everything we do.
Diversity & Inclusion
We are proud to be building a diverse and inclusive team that reflects the communities we serve. We want you to feel welcome, respected and able to be your full self, whether you are applying, volunteering, or working with us.
If you need any adjustments during the recruitment process, just let us know, we will make it work for you.
The client requests no contact from agencies or media sales.