Head of administration jobs in new eltham, greater london

The Actors’ Benevolent Fund supports professional actors and stage managers in times of need. We are inviting applications to join our small, friendly team in the role of Grants and Services Co-ordinator.

It is an exciting time to be joining the charity; our bold new Acting for Impact strategy seeks to increase the charity’s reach and impact within the performing arts community and you would play a key part in helping us achieve our ambitions. 

This Grants and Services Co-ordinator postholder will work directly with our applicants and beneficiaries, supporting them throughout our application processes and working with successful applicants to ensure the charity provides high-quality, appropriate support. This will include making grant decisions and working with beneficiaries to develop their support network.

We are looking for someone with experience of working with clients and service users, particularly as a first point of contact. Key aspects of the role also include supporting service development and leading on data management. Working as part of a small team (of four) you will need to be able to take an adaptable approach to manage competing priorities. You will have excellent interpersonal skills, with the ability to build professional relationships with clients, and work collaboratively with colleagues internally and externally.

This role is based at our office in central London, with some flexible working. To apply, please send an up-to-date CV and covering letter specifying how you meet the points contained within the person specification.

The application deadline is 8.59am on Monday 11th August. Interviews will be held on Friday 15th August at our offices in Adam Street, London, WC2N 6AD.

About the role:

At Single Homeless Project (SHP), we believe in the power of learning to transform not only careers, but lives. As part of our blended learning approach, e-learning plays a key role in developing and empowering our staff to deliver the best possible support to people experiencing homelessness across London. This fixed-term role for 4–6 months, providing maternity cover with the potential for extension, offers a unique opportunity to shape the learning experiences of SHP staff by enhancing and expanding our e-learning offer. Based within our Learning and Development team, you’ll be surrounded by passionate and collaborative colleagues who are committed to delivering high quality training to staff, locums and volunteers across a wide range of topics.

In this role, you’ll be central to the creation and improvement of interactive, engaging e-learning content using Adapt authoring software. You’ll refine existing modules, build new ones from the ground up, and ensure learning materials are accessible, relevant and impactful. With a particular focus on tailored health and safety training and other priority subjects, you’ll work closely with subject matter experts across SHP to bring ideas to life. Whether you’re tweaking functionality, refining content or developing entirely new modules, your work will enable staff to grow in confidence and skill - helping them provide more effective, compassionate support to our clients.

This is a fantastic opportunity for someone with a keen eye for detail, good IT and organisational skills, and a flair for creating learning content or presentations. You’ll be encouraged to ask questions, take initiative and collaborate with colleagues across the organisation. 

About you:

• Highly IT literate to at least intermediate level, including a great working knowledge of Microsoft Office programmes, with excellent presentation skills.
• Competent in using the Adapt authoring tool, preferably within Learning Pool software, or ability to learn new design package and systems with ease.
• Understanding of learning or training design, with experience in e-learning content creation, or training delivery.
• Excellent organisational skills and the ability to co-ordinate multiple systems/processes and manage time effectively, prioritising different areas of work according to need.
• Ability to build and maintain positive and effective relationships both internally and externally and to work collaboratively with team members and other stakeholders across the organisation.

About us:

Single Homeless Project is a London-wide charity. Our vision is of a society where everyone has a place to call home and the chance to live a fulfilling life.

We help single Londoners by preventing homelessness, providing support and accommodation, promoting wellbeing, enhancing opportunity, and being a voice for change. From supporting people in crisis to helping people take the final steps towards independence and employment, we make a difference to 12,000 lives every year across all 32 boroughs.

We offer you more than a job; we offer you a chance to be part of a compassionate, driven team that's committed to making a real difference in people's lives. You'll have the opportunity to lead, co-create, and inspire change while enjoying a collaborative, growth-oriented environment.

Join us in creating a brighter, more hopeful future for individuals in need. 

Important info:

Closing date: Sunday 10th August at midnight

Interview date: Thursday 21st August at SHP Head Office in Kings Cross

Please note applications are reviewed for AI use in application questions. Applications requiring sponsorship will not be accepted or progressed.

As CFG's Policy Officer you will make an impactful contribution to CFG's policy and advocacy work. Working with a wide range of stakeholders, including policy-makers, charity members and corporate partners, you will contribute to the smooth running of the Policy Team's work and effectiveness. You will be comfortable using your research and analytical skills to ensure CFG remains at the forefront of its advocacy work on behalf of its members and the wider sector. You will have a passion for getting to grips with complex policy issues and bringing people together to engage with them. As a member of the Policy and Communications Directorate, you'll work alongside the Communications Team and other colleagues to ensure our policy work is shared with a range of external audiences. If this sounds like a role for you, read on to apply!

How to Apply 

If you would like to be considered for this position, please take a look at our recruitment pack on the next page, and apply with your CV. The deadline for applications is Monday 4 August at 9am, and shortlisting will take place that week, with interviews to follow shortly after. 

 Please note that successful candidate(s) will be asked to evidence their Right to Work in the UK post-job offer – we do not hold a sponsor licence therefore we are unable to provide Visa sponsorship.

Benefits of working at CFG 

· 25 days' annual leave per year in addition to bank holidays, increasing to 28 days after three years of continuous service (pro-rata if part-time). 

· An extra three days' leave for the office Christmas closure. 

· Wellbeing week closures 

· Time off for personal health appointments. 

· Hybrid and remote flexible working options. 

· Four paid volunteering days every year. 

· A generous flexitime policy that allows employees to create a good work-life balance. 

· Access to eye care vouchers and contribution to the cost of new glasses. 

· Enhanced sick pay, as well as enhanced parental and adoption leave policies 

· Continuing personal development - learning and development opportunities both individually and organisation wide, such as a mentor/coach, training courses and conferences. 

· Auto enrolment to the Personal Pension Plan where CFG will contribute twice your contribution to the scheme up to 10%. 

· Access to interest-free employee loans or salary advances. 

CFG promotes remote-first working, although we do have office space at our registered address in Southwark, SE London for those team members who prefer an office setting. We expect all of our team members to attend all staff, directorate, or team anchor days on a regular basis in London. All staff anchor days are currently quarterly, and directorate and smaller team anchor days are organised on an ad hoc basis. If you have any questions about this we'd be happy to chat about our in-person expectations with you. 

Please note that attending our flagship events will be required for this role, as well as work outside core hours occasionally as part of our events programme.  

About the Coalition for Global Prosperity

The Coalition for Global Prosperity (CGP) brings together political, military, business and faith leaders who believe that an effective development budget, alongside an active diplomatic and defence strategy, keeps Britain at the forefront of saving lives, alleviating poverty and bringing freedom, security and prosperity to those who need it most.

At a time when the UK's role in the world is being redefined, Britain is at its best when it acts as a global leader in development as well as in defence and diplomacy. With a smart and effective aid budget, which leverages British expertise, the UK can transform lives.

CGP brings together a wide coalition of aid supporters, with backgrounds from across the military, faith, business and political communities. We organise public and private events to explore the UK's role as a global leader. We regularly host influential figures and thought leaders to speak at our events, previously we have hosted David Attenborough, Julia Gillard, Theresa May, Gordon Brown, Boris Johnson, Bill Gates and David Cameron as speakers. 

You can find out more information about the Coalition and its work on our website. 

Overview / purpose of the role

We’re looking for a Finance & Operations Officer who is interested in developing a career in bookkeeping and/or accountancy within the nonprofit sector. This is an ideal opportunity for someone with 1–2 years of experience in a finance or operations role who is looking to build on that foundation and grow their skills in a mission-driven organisation.

You don’t need to have specific qualifications in finance or accounting - what matters most is a strong interest in charity finance, excellent attention to detail, and motivation to grow professionally. You may have worked in a junior finance, administrative, or operations role, and are now ready to take on broader responsibilities and deepen your expertise.

The Finance & Operations Officer is a central resource within CGP, working with colleagues in the Operations Team, and across the organisation to provide financial and operational support to all areas of our work. They will work closely with the Head of Operations & Evaluation to process invoices, expenses and conduct weekly payment runs, ensuring that all financial policies and procedures are carefully adhered to. They will also support colleagues to follow our financial policies and processes and act as the first point of contact for any questions on these procedures. Additionally, they will provide general administrative and operational support to colleagues as outlined in the below job description. 

Reporting to: Head of Operations & Evaluation

Responsibilities

Finance

• Managing our accounts payable inbox, monitoring all incoming invoices and following up with team members on any missing information if required

• Processing and coding invoices  in Xero accounting software ahead of weekly payment runs

• Checking that correct coding and approval procedures are followed for staff expenses

• Conducting weekly payment runs via our online banking system

• Coordinating our monthly payroll processes (working with external providers)

• Working with the Head of Operations & Evaluation and Director of Finance to support the development of funding proposals

• Working with the Head of Operations & Evaluation and Director of Finance to support financial reporting on grants for external donors

• Supporting the Head of Operations & Evaluation and Director of Finance with general financial administration, record keeping and tracking budgets

• Provide training on expense and invoicing processes to new members of staff and generally acting as the first point of contact for all staff on any finance procedure questions (full training will be provided)

• Supporting the Senior Management Team (SMT) and our Director of Finance to develop the annual organisational budget and report against it quarterly

• Providing budgeting support as required for colleagues internally 

Office Management & General Operational Support

• Acting as the key point of contact between CGP & our coworking office space (organising memberships, meeting room bookings, invoices, printing credits, equipment, internal events etc.)

• Organising post, stationery supplies and managing stocks of office equipment

• Maintain/organise our filing and cloud storage systems logically and efficiently, in a data protection compliant manner.

• Ad hoc IT support as required, including online troubleshooting and logging support requests with service providers when necessary.

• General administrative support to the CEO and Head of Operations & Evaluation

Human Resources

• Support with recruitment processes within CGP, including assisting members of the team to schedule and coordinate job interviews, contact candidates and file incoming applications. 

• Working with the Head of Operations & Evaluation to organise internal events like team away days and staff team building activities.

Person specification

The right candidate will bring some prior experience in a relevant role, alongside enthusiasm for nonprofit finance and operations. They will have an aptitude for maths and finance,  excellent attention to detail and a meticulous, methodical approach to work and troubleshooting.

We are looking for someone who:

• Has 1–2 years of experience in a finance, bookkeeping, administrative, or operations role

• Is interested in building a career in nonprofit finance and is open to pursuing further financial training

• Is broadly supportive of UK Aid 

• Is an independent worker, self-starter who can take responsibility for projects through to completion

• Has excellent IT skills, proficient with MS Office programmes (particularly Excel) and Google Workspace, and the ability to learn to use new software as required (for example, Xero, Soldo and Salesforce)

• Has great people skills, and the ability to build positive working relationships with colleagues and external stakeholders

To apply

To apply, please go to our website and fill in the form. Please upload a CV and a cover letter outlining why you are interested in working for CGP. 

We review applications on a rolling basis, if interested please apply as soon as possible.

OVERVIEW

This role will be a key member of our ambitious team, delivering a growing portfolio of fundraising campaigns, fundraising events, and supporter engagement initiatives. You’ll oversee our supporter journeys, manage our communications channels, and build meaningful relationships that drive income and deepen our impact.

DUTIES & RESPONSIBILITIES

Fundraising Campaigns & Income Generation

• Work with the Head of Fundraising to plan and deliver our 12-month supporter journey – including fundraising campaigns (online and offline), events and appeals.
• Manage our calendar of challenge events (e.g. The Don’s Cycle Challenge, Wombles Walk, Sponsored Skydive).
• Grow supporter-led community fundraising in the local area.
• Lead outreach to engage new local partners – including small businesses, schools and clubs – promoting fundraising opportunities and supporting their initiatives.

Communications & Marketing

• Alongside the Head of Fundraising, lead all communications for the charity.
• Create engaging fundraising content for email, website, and social media to drive online donations, event and programme sign-ups.
• Work with the wider Foundation team and club comms team to create content for social media, e-newsletters and our website.
• Promote Foundation programmes and campaigns to fans, families, and local supporters, driving participation and donations.
• Create marketing materials (posters, flyers, etc.) to support charitable prorammes and campaigns.
• Collaborate with Senior Managers to share the impact of the Foundation through monitoring and evaluation reports. Including creating the annual organsiation Impact Report.
• Manage the Foundation’s website, ensuring content is regularly updated, fully functioning, and aligned with key campaigns, events, and programmes.

​Supporter Engagement & Stewardship

• Manage the supporter engagement programme, delivering a rolling 12-month plan of personalised and meaningful touchpoints.
• Develop and implement strategies to encourage increased giving and recruit new regular donors.
• Maximise engagement and retention of individual supporters (particularly low- to mid-level donors) through excellent donor care, timely thanking, and compelling communications.
• Coordinate supporter stories and participant case studies to inspire giving.
• Manage our weekly e-communications, using engaging content to recruit new subscribers and convert them into donors, event participants, or programme attendees.

Supporter Care

• Act as the first point of contact for fundraisers and donors, delivering first-class stewardship and support.
• Ensure timely, warm and effective follow-up with all supporters, helping them feel inspired, valued and connected.

Events & Community Activation

• Support the delivery of fundraising and engagement opportunities at AFC Wimbledon fixtures and stadium events.
• Represent the Foundation at local events, cheque presentations, and community partner visits.

Administration & Data Management

• Maintain accurate supporter and income records in our CRM system, ensuring compliance with GDPR and data protection laws.
• Liaise with the Finance Officer to process donations, including Gift Aid claims and income reconciliation.
• Provide regular fundraising reports and insights for internal and external stakeholders.

PERSON SPECIFICATION

Essential

Qualifications & Experience

• Hold a relevant higher education or industry recognised certification or have a minimum of at least 1–2 years' experience in a fundraising, communications, supporter engagement or similar role
• Proven ability to build and maintain relationships with supporters, partners, or donors
• Experience planning and delivering fundraising campaigns, events, or community initiatives
• Experience using digital tools for fundraising and engagement (e.g. mass email platforms, design tools, giving platforms, CRM systems)
• Experience creating digital content (e.g. website management social media, e-newsletters, case studies)

Skills & Abilities

• Strong written and verbal communication skills, with the ability to tailor messages for different audiences
• Excellent organisational skills with the ability to manage multiple priorities and meet deadlines
• Confident in working independently, taking initiative, and problem-solving
• Strong attention to detail, particularly when managing supporter data and income records
• Ability to travel to activity & meetings across London and surrounding areas

Knowledge

• Understanding of fundraising best practices, supporter stewardship, and donor journeys
• Awareness of GDPR and data protection principles in a supporter/donor context
• Familiarity with digital communications and engagement techniques

Attributes

• A warm, friendly and professional manner with a people-first approach
• Passionate about our mission and the power of sport to transform lives
• Flexible and willing to support occasional evening and weekend activities, including matchdays
• A collaborative team player, willing to support colleagues across different functions

Desirable

• Experience working in or with a sport, health, or youth-focused charity or community organisation
• Experience with CRM/database systems such as Donorfy, Salesforce, or Beacon
• Experience reporting fundraising results to internal or external stakeholders

GENERAL INFORMATION

The Employee must at all times carry out his/her responsibilities with due regard to the AFC Wimbledon Foundation policies and procedures in particular Health & Safety, Financial Authorisation, Confidentiality and with regard to the Data Protection Act.

The Employee must act to protect all young people and adults at risk that are in their care or attending the Company’s premises. The Employee must report any misconduct or suspected misconduct to the Safeguarding Manager.

The Employee must ensure a positive commitment towards equality and diversity by treating others fairly and not committing any form of direct or indirect discrimination, victimisation or harassment of any description and to promote positive working relations amongst Employees and customers.

The above Job Description is not intended to be exhaustive, the duties and responsibilities may therefore vary over time according to the changing needs of the Club.

This is a remote position with some preference for London UK, Freetown Sierra Leone or Nairobi Kenya

Scope of Work

1. Financial Data Entry & Reconciliation

• Enter and reconcile day-to-day financial transactions in the accounting system, including expenses, transfers, payments, and receipts.

• Ensure all entries are accurately coded to the appropriate cost centres, grants, or funding streams.

• Review and reconcile staff expense claims, payment vouchers, and supporting documentation.

2. Budgeting & Grant Allocations

• Support the allocation of expenditure to budget lines across multiple funding sources, ensuring compliance with donor requirements.

• Maintain the habit to monitor actual spend against budgets using existing systems (Netsuite), highlighting any anomalies or risks.

• Assist in the preparation of internal budget summaries and financial snapshots for program and leadership teams.

3. Financial Reporting

• Assist in compiling donor financial reports by collecting, reviewing, and formatting financial data in line with donor requirements.

• Liaise with grants and programme teams to ensure alignment between financial and narrative reports.

• Maintain up-to-date and audit-ready documentation to support all reporting outputs.

4. Managing Fiscal Sponsorship Financial Reports

• Ensuring that income from fiscal sponsorship partners are accurately recorded

• Preparing regular income and expenditure reports for fiscal sponsorship partners and addressing reconciling items. 

• Represent the Finance team in update meetings with potential  or current fiscal partners.

5. Audit & Compliance Support

• Organise financial documentation and support sampling processes during internal and external audits.

• Maintain orderly and accessible digital and physical filing systems for all financial records.

• Support implementation of financial policies, templates, and compliance checks, working closely with the Head of Finance.

Reports to: Senior Policy and Public Affairs Manager 

Location: Hybrid – remote working allowed with regular office visits required to Black Bull Yard, 24-28 Hatton Wall, London EC1N 

PLEASE NOTE: **Applications without a Cover letter will not be considered**  

We are expecting a high volume of applications for this role and we will not be able to respond immediately to all applicants. We will contact candidates who we are considering for interview directly. 

Ukie is the trade association that represents and supports the UK’s thriving video game and interactive entertainment industry. Our small team supports a membership of nearly 700 leading businesses, helping them as they create some of the world’s most exciting games.  Our membership includes cutting-edge companies working across the interactive entertainment industry from Sony PlayStation, Electronic Arts and Microsoft to Jagex, Roblox, Ustwo games and many more.

With a challenging and varied political environment and a Government prioritising the growth of creative industries as part of its mission there are opportunities as well as challenges for the sector to navigate including online safety, consumer protection and the positive impact of play, the use of AI and long term skills and training challenges . We are offering an exciting opportunity for an ambitious, bright and determined policy and public affairs professional to join our team and shape how we engage Government and other external stakeholders on behalf of our members. 

Increasingly we are working beyond the games and interactive entertainment industry, working on a cross sectoral basis with partners in the creative and tech industries. We also work with other relevant trade associations on an international level to share best practice and ensure we are able to react to and shape policy on a global basis. 

About you 

This role his is an ideal role for an ambitious, self-motivated individual who thrives in a small but dedicated team environment. With a passion for video games, this role is suited for an individual and who wants to build their career through developing their knowledge of policy making, engagement and campaigns at a trade body with a national profile. Through this role you will be able to take on new discrete projects within the Ukie team, which will serve as a platform for your growth and development. 

Ideally you will bring: 

• The ability to work accurately with a good eye for detail 

• The ability to manage multiple projects, meet deadlines and competing priorities 

• The ability to work with a range of internal and external stakeholders with varied priorities 

• A willingness to learn and develop specialist policy knowledge and an understanding of how public policy changes and regulation affect the video games sector 

• Excellent writing skills and the ability to condense complex policy areas into understandable briefings for stakeholders 

• Good political acumen and the ability to spot trends and opportunities for engagement for Ukie and its members 

• A proactive and flexible attitude with the ability and drive to work independently and take the initiative 

• An ambition to work in a small team and progressively take on responsibility with engagements and tasks as part of managed development. 

What you can expect from us 

• A supportive team environment 

• A structured development plan with training and professional opportunities 

• A collaborative working environment with exposure to innovative businesses and professionals 

• Generous annual leave with additional long service entitlements 

• A flexible working environment with paid time off for volunteering 

• Pension and Private Healthcare upon completion of probation 

• Early finish on Friday’s and lots of opportunities to play video games! 

What you’ll be doing 

The post holder will help advance Ukie’s policy work on aspects of UK and international policy impacting the games and interactive entertainment industry through: 

• Monitoring policy changes and providing in-depth analysis, research, and reports for internal stakeholders. 

• Relationship building and engagement with Ukie members and wider sector stakeholders, including attendance at internal and external stakeholder meetings and coalition industry groups. 

• Support the Senior Policy Manager in research and drafting for Ukie’s external consultation responses, co-ordinating with members and facilitating internal forums for discussions on particular issues. 

• Support in organising events and engagement with policy makers within Whitehall, Westminster, the Devolved Governments and with regional, combined and local authorities as well as with our global partners in the EU, US and further afield.

• Assisting the policy and research teams with major public affairs projects and campaigns according to the Ukie’s internal strategy and drawing on Ukie’s internal data and external partners where appropriate. 

• Supporting and promoting Ukie at external political meetings, including our bi-annual Westminster Games Week. 

• Support in raising the profile of Ukie and its significant policy priorities through external communications in partnership with the Ukie campaigns team, and through public scrutiny such as the use of written parliamentary questions. 

• Acting as the lead point of contact for the APPG on Video Games and Esports to which Ukie acts as the secretariat and taking joint responsibility for liaising with its members. 

• Draft external policy communications such as the Ukie Policy Byte, the bi-weekly political newsletter, with support from Senior Policy Manager and Head of Policy where necessary. 

• Be responsible for the team administration of internal stakeholder meetings, including sending out invites, taking minutes and preparing relevant material as well as maintaining up to date email lists of all stakeholders. 

Relationship Management 

• Develop and maintain relationships with games industry member businesses and a wide range of external bodies; including partner organisations, government officials and other trade bodies. 

• Support the Senior Policy Manager and Head of Policy in the management of Ukie’s internal stakeholder groups – including Ukie’s policy group and its various working sub groups. 

• Maintain stakeholder engagement trackers and act as a point of contact for external engagement with Parliamentarians, regional politicians and their offices. 

• Support the Head of Policy and Chief Executive in any external engagements. 

• Support the policy team and wider Senior Management team with other reasonable tasks as required. 

Qualifications and experience required for this role: Qualified by experience. You don’t need to hold a degree to apply for this role, but experience of working in a policy or government affairs facing role, public affairs agency or regulatory environment would be advantageous. On-the-job training will be provided via Ukie or external providers where appropriate and will be part of a structured development plan.  

  Hours of Work:  

• Monday to Friday – 9.00am to 5.30pm 

• Expectation that some evening and weekend work may be required to attend or run Ukie events as the business requires.

This role profile is not exhaustive; working as part of a small and dynamic team, there will be an opportunity to tailor the role to your interests and ambitions in agreement with the Senior Policy and Public Affairs Manager and Head of Policy and Public Affairs. 

There is also the expectation that you will be flexible and willing to help the wider organisation and its other teams in accordance with its strategic priorities where necessary, as directed by the Head of Policy or Chief Executive where appropriate. 

The main job purpose is to work with our partners, schools and funders to ensure our programmes and activities in special schools, alternative provisions and other programmes are well supported, well managed and delivered to an extremely high standard.

The role will include:

• day-to-day administration of our SEND and Alternative Provisions programmes
• ensuring partner relationships are well managed and maintained
• supporting high-quality facilitation and delivery of workshops, activities and events

Read the full job pack here for more information and how to apply.

Join Molly Rose Foundation as our new Supporter Care Officer. We’re looking for a target-driven, ambitious and well-organised person, who is proactive, enjoys a varied role and wants to help create change and save young lives.

Molly Rose Foundation was founded following the death of 14-year-old Molly Russell. At Molly’s inquest, a coroner ruled harmful online content contributed to her death. That’s why we’re working to create a safer online world and to connect young people with the help and support they need to stay safe and well.

As Supporter Care Officer you’ll help to build our fundraising activities by working closely with the Head of Fundraising and Partnerships to grow, diversify and sustain our income generation. You’ll provide excellent care and guidance to our supporters and create plans to grow our activities across individual giving, challenge and community fundraising. We’re in the early stages of growth and this new role offers an exciting opportunity to help build a fundraising department from the ground up.

You’ll have some experience in fundraising and/or the charity sector and will be keen to develop your skills and work across multiple functions in a small, fast-moving team. Alternatively, you might be looking for an entry route into fundraising as a career path and have suitable transferable skills and a growth mind-set.

You’ll be excited by the challenge of helping to build our fundraising department from the start point, and driven by the opportunity to facilitate change that really counts in the long-term. We'll help to be the best you can be in this role and will provide a supportive and progressive environment for you to flourish in as the charity grows. 

We offer a competitive package that includes:

• 27 days annual leave plus 1 volunteering day, rising to 30 days holiday after three years’ service;
• Annual leave buyback scheme, with the option to purchase up to 5 additional days;
• Employee pension scheme;
• £500 employee wellbeing budget;
• We welcome applications from diverse range of applicants as well as flexible working request

For more information, please read the detailed role descriptiong by clicking the file link below.

How to apply
Thank you for your interest in the Supporter Care Officer position. To proceed with your application, please send us your CV (no more than 2 x A4 sides) and a cover letter (no more than 2 x A4 sides) outlining your suitability for the role. Please try not to rely too heavily on AI as it makes your application less authentic. Additionally, we kindly ask that you complete the screening questions and equal opportunities form provided as part of the application process.

Please submit your application via the Charity Jobs website.

Application closing date: Wednesday 30 July 2025 (5.30pm)

Interview dates: Tuesday 12 and Wednesday 13 August 2025

About Us

The MSA Trust is a small national charity with a large reach, offering vital support to people affected by multiple system atrophy, a devastating neuro degenerative disease, and funding much needed research into the cause and cure.

About the role

The post-holder provides essential bookkeeping and basic accounts support to this small but growing charity. The job entails processing all non-salary income and expenditure, ensuring that the accounts are reconciled on a regular basis. Monitoring income and expenditure against budgets and developing forecasts and budgets for projects?

The post holder is expected to be proactive, self-motivated and show initiative and flexibility, taking responsibility for checking their own work. For the right person this will be a rewarding and fulfilling role. Working as a member of the team the post-holder will need to work closely with the Chief Executive and the heads of departments in the preparation of the annual budget, the production of monthly management accounts, accounting for restricted funds and monitoring financial performance.  The organisation uses Raisers Edge as it’s fundraising database and uses Xero online accounting system for the monthly accounts. The post holder will need to become familiar with both.

Key Responsibilities

· Ensure the accounting software is up to date and accurate.

· Accounting for other income received via the bank statement and inputting onto Raisers Edge

· Process purchase and supplier invoices (ensuring compliance with authorisation procedures).

· Process staff, volunteer and beneficiary expense claims.

· Download monthly reports from third party fundraising platforms, CAF and Stripe or PayPal websites to ensure that donations are correctly allocated.

· Preparing management accounts and restricted fund summaries for Trustee meetings

· Monthly bank reconciliations

· Monitoring use of MSA Trust credit cards and ensuring payments are accounted and entered onto XERO correctly.

· Complete Quarterly gift aid claims

· Phasing the annual budget for management accounts purposes

· Working with the fundraisers and other staff to monitor restricted fund expenditure.

· Dealing with finance enquiries from colleagues and external agencies.

Other Duties

· To assist the CEO with preparation of information for finance subcommittee.

· Assist with minutes for Finance subcommittee

· To ensure all financial compliance is met.

· Manage the finance mailbox

To undertake any other reasonable activity in line with the responsibilities of the post as requested by the Chief Executive, Trustees or other senior staff.

Equity, Diversity and Inclusion

Multiple System Atrophy Trust values everyone as an individual – our employees and volunteers, our clients and all the other stakeholders we meet within the delivery of our work. Harnessing difference creates a productive environment in which everybody feels valued, their talents are fully utilised, and organisational and personal goals are met.

Safer Recruitment

MSA Trust is committed to providing a safe environment for all those who work at and with MSA Trust. The safe recruitment of all those who undertake work here is the first step to ensuring that we are fulfilling this commitment.

All positions are offered subject to the following conditions:

· Receipt of satisfactory references, which covers your most recent employment and also a character reference.

· Proof of your identity and that you are legally entitled to work in the UK.

This role goes beyond traditional HR, and will help to deliver significant systemic change within ATLEU and, through sharing our learning, for survivors of trafficking across the advice and anti-trafficking workforces. The successful candidate will strengthen ATLEU’s organisational capacity to become a lived experience advice sector employer, integrate exceptional people management and ensure that every employee is equipped to thrive in their role.

In the coming months we will be reviewing our structure to better align it with our purpose and strategy, which will include establishing a new executive and leadership team and this appointment of a People and Inclusion Manager. This is a role for anyone with at least three years of HR experience and a strong interest in taking on a new challenge in an organisation with a commitment to maintaining and strengthening its people and culture and, to build its capacity to provide employment pathways for survivors of trafficking and slavery within the advice sector.

You will work closely under the supervision of the Head of Operations to develop and deliver a People, Culture and Inclusion strategy. You will provide efficient and effective management of Human Resources (HR) services and ensure ATLEU’s values and culture are woven into all areas of our activities. This is a part-time role (up to 21 hours per week), offering opportunities for growth and development.

The People and Inclusion Manager will be responsible for leading on enhancing  a positive, energising work environment at ATLEU, enhancing staff well-being; with a specific focus on

- developing and implementing a people, culture and inclusion strategy

- ensuring that employee wellbeing is at the forefront of this strategy

- supporting the changes and HR developments needed for ATLEU to offer an inclusive and trauma-informed work environment so that we are ready and able to hire and support survivors of human trafficking within our workforce

- learning and development for the wider team and support for line managers to ensure they are equipped to support and manage their teams

We are proud to be a member of the Experts by Experience Employment Network, which aims to create a charitable sector that is led by people with lived experience of the asylum and immigration system. As part of this network, we challenge the one-size-fits-all approach in our employment practices, and respect personal circumstances and needs of people with lived experience. Please feel free to use information and resources on the network's website which may help in preparing your job application.

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We are Hestia. We make a difference.

At Hestia, we are guided by our core values and are dedicated to fostering an equitable, diverse, and inclusive organisation. Our mission is to empower individuals to rebuild their lives and achieve independence. Right now, we are looking for a Business Support Manager to play a pivotal role in our CEO function.

Sounds great, what will I be doing?

We are seeking a proactive and detail-oriented professional to develop, implement, and continuously improve management reporting systems and structures. In this pivotal role, you will work with key stakeholders to ensure timely and accurate reporting, analyse data to produce insightful management information, and establish monitoring systems that highlight early warning signs when goals are at risk. You will support the Head of the Chief Executive's Office by drafting briefing documents, coordinating communications, and providing timely input on internal and external matters relevant to Hestia's mission. The role also involves maintaining governance records, managing internal communications to promote innovation and culture change, and liaising on behalf of the Chief Executive's Office. Additionally, you will conduct research, provide information as needed, and represent Hestia at both internal and external engagements. This is an exciting opportunity to play a key role in supporting strategic decision-making at the highest level of the organisation.

What do I need to bring with me?

You'll need to be able to demonstrate the core skills this role requires as well as match our values and mission. You don't have to tick all the boxes right away; the important thing is that you're willing to learn. We also value lived experience of the areas we support, so if you feel comfortable, please do mention this on your application.

The ideal candidate will have a minimum of five years' experience in office management within a complex organisation, along with proven line management experience. Strong interpersonal skills are essential, with the confidence and tact to interact and influence effectively at all levels of the organisation. The role requires a high standard of written communication, a proactive approach to problem-solving, and the ability to manage multiple priorities while maintaining consistently high standards in a fast-paced environment.

Interview Steps

We keep our interview process simple, so you know exactly what to expect.

• Shortlisting call: We have a team of dedicated recruitment specialists who will speak to you about your experience, motivations and values. They will also tell you about all the great work we do!
• Face to face interview: Now you will have face to face interview with the hiring manager. Our interviews are value and competency based.

Don't be alarmed if there are other stages in the process, it's all part of the plan for some of our roles.

Our commitment to Equality, Diversity, and Inclusion

Our services users come from all walks of life and so do we. We hire great people from a wide variety of backgrounds because it makes us stronger. We are committed to creating and maintaining a diverse and inclusive workforce and value the skills, abilities, talent and experiences, different people and communities bring to our organisation.

We are a disability confident employer

Hestia is proud to be a disability confident employer, dedicated to the employment and career development of individuals with disabilities. We offer a guaranteed interview scheme for all applicants with disabilities who meet the minimum criteria for the role they have applied for. We also provide reasonable adjustments during the selection and interview process, and throughout your employment with us.

Safeguarding Statement

Hestia is committed to safeguarding and promoting the welfare of adults, children and young people who are potentially at risk, and we therefore expect all staff and volunteers to do the same. We require all staff to undertake internal and external safeguarding training throughout their employment with Hestia.

Important Information for Candidates

If your application is successful, please be aware that you will be required to undergo pre-employment checks before a formal offer of employment can be confirmed.

We reserve the right to close this job advert early should we receive a high volume of applications or if the position is filled before the closing date. We encourage interested candidates to apply as soon as possible to ensure their application is considered.

Overview

This role offers the opportunity to plan, create & deliver a variety of communications, leading on design and digital deliverables across internal & external channels for Glass Door Homeless Charity.  

The Digital Communication Officer works in the Communications team, reporting to the Head of Communications & Fundraising and manage Glass Door design, web & socials.  

Through this role, we will deliver a robust plan of impactful and on-brand content, raising the profile of our work and ensuring we are known amongst existing and new audiences in London 

Job Spec 

Editorial & Design 

• Ability to produce fresh, emotive and informative content across print & digital platforms - including profiles of guests, news stories, blogs and speeches

• Lead on design and delivery across the organisation – digital & print: including posters, informative leaflets, presentations, graphics and images for social media, newsletters and website as needed 

• Work collaboratively across the organisation to solicit content from other members of staff, including caseworkers, operations and fundraising colleagues to support Communications’ strategic aims 

• Support the design of campaigns, appeals & events - working alongside the Head of Comms & Fundraising, and key members of the fundraising team to bring alive the vision of the campaign. 

• Co-lead on our work with content producers (photographers, videographers, designers, etc), ensuring content meets Glass Door’s standards and is signed off by appropriate staff members

• Maintain Sharepoint for digital content – including photos, social images, video and written content 

• Provide quality-control support (eg proof-reading and editing) on all materials outside of the Comms team and externally, ensuring all content, imagery and branding are consistent with house style and on brand 

• Create & deliver video content to support the digital strategy and on an ad-hoc basis 

Digital

• Manage and maintain all social media accounts in-line with Glass Door's social media guidelines, focusing on building awareness, driving traffic and increasing engagement

• Manage and update Glass Door's website in-line with the digital strategy and content planner 

• Co-develop & oversee a digital content calendar 

• Co-manage delivery of multiple/congruent campaigns, appeals and events to engage existing and attract new supporters, often working alongside key members of other teams including fundraising, operations and advocacy teams. 

• Support with digital marketing, working closely and collaboratively with the Marketing Officer, Head of Comms & Fundraising Team to plan, track and successfully deliver paid and organic digital journeys. 

• Monitor social media and advise key staff on any issues arising that could jeopardise the reputation of the charity, ensuring all Crisis Comms is managed in line with Crisis Comms Policy 

• Support the development and delivery of bi-monthly internal e-newsletters.

Monitor impact 

• Work closely and collaboratively with the Marketing Officer to ensure all conversions of paid promotion are tracked effectively and efficiently 

• Support the monitoring and tracking of website usage 

• Support the evaluation of social media and online reach, create monthly reports, and assist with evaluating the effectiveness of campaigns and appeals 

• Support the monitoring and tracking Google ads and analytics 

• Support the vision and production of a new website, ensuring it is on brand and meets our content and communication needs 

• Monitor, assess and report to relevant teams of our content performance to ensure our channels are hives of activity and relevant to our audiences. 

• Monitor and follow trends within digital and innovation to improve the organisation’s digital presence and activities 

Strategy 

• Co-lead on the planning and delivery of the Glass Door Communications Strategy – specifically on the digital and content plans 

• Support the delivery of Fundraising key deliverables – specifically on the digital content, stories and campaign key deliverables 

• Co-manage the Comms Team’s and cross org deliverables via project management platform monday(dot)com 

Events 

• Support co-ordination of events, by designing and delivering print and digital materials, online support to fundraisers, and representing the charity as needed in-person and online. 

Other

• Attend and participate in relevant team meetings, and other ad hoc meetings when necessary. 

• Undertake other ad hoc tasks as directed, such as assistance on Glass Door events and occasional administrative support to the CEO. 

• Carry out the functions of the post with proper regard to Glass Door’s Equal Opportunities Policy. 

This person would be responsible for leading on and developing major grant and trust funder relationships, working closely with internal teams on developing these projects further, maintaining a healthy pipeline and undertaking reporting and claims.

The role will also support our front-line services and advocacy teams on securing institutional contracts for direct service provision.

Benefits

All full-time employees benefit from 28 days holiday per calendar year (plus bank holidays). In addtion to these days;

• 1 day in addition to the 28 Holidays to be taken on employees’ birthday.
• 1 day in addition to the 28 Holidays per calendar year to take during religious celebrations of choice/relevant to the employee.
• 2 days to be taken to for volunteering activities (unrelated to work!) of an interest to the employee.
• 3 days are available per calendar year to be taken to alleviate mental health pressures.
• Flexible working conditions are encouraged for those employees to accommodate menstrual health needs. 

Pension

Doctors of the World operates a pension scheme with Scottish Widows. Employee contributions of a minimum of 3% are matched by an employer’s contribution of 6%.

Cycle to Work Scheme

DOTW UK have subscribed to the Ride to Work Scheme. They have a wide range of online and instore partners where the employee can easily purchase their bikes from ranging from electric to pushbikes. 

Flexible Working

We have a flexible working policy, and employees have the right to have their request for flexible working considered by Doctors of the World. This includes a request (2 requests per annum) to work outside of the UK for up to 4 weeks per year and to define the working arrangements (according to needs of contract) to balance working from home and office/clinic.