Head of business development jobs in wimbledon chase, greater london
Department: Mass Participation
Location: hybrid – minimum one day per week at our Aldgate, London head office
Hours of work: 37.5 hours
Contract: permanent, full time
Salary: £48,000 – £53,000 per annum
Closing date: Wednesday 21st May at 11.59pm
Annual leave: 33 days (plus eight bank holidays)
Benefits
- enhanced maternity, paternity and adoption leave, and shared parental pay
- family-friendly policies
- 8% employer pension contribution (Aviva) or opportunity to continue NHS pension
- free health cashback plan (Medicash): employee cover plus up to four dependent children
- 24/7 virtual GP access (UK registered), plus access to Best Doctors
- free, confidential employee assistance programme (Medicash)
- access to a wellbeing app
- flexible working options including hybrid working, flexible working patterns such as part-time, compressed hours, and more*
- learning and development opportunities including bespoke training and access to LinkedIn Learning)
- commitment to employee health and wellbeing.
- we have a Menopause Friendly accreditation and are a Disability Confident employer
Background
Every three minutes someone in the UK develops dementia: a progressive and complex condition that can be devastating for the whole family. One in two of us will be affected by dementia in our lifetime – either by caring for someone with the condition, developing it ourselves, or both.
Dementia UK is the specialist dementia nursing charity that is there for the whole family. Our specialist nurses, known as Admiral Nurses, provide free, expert advice, support and understanding to help families care for their loved one. Every day, Admiral Nurses help families up and down the country to have the best life possible, for as long as possible.
About the role
This is an exciting opportunity to join Dementia UK as Senior Mass Participation Manager. Leading a team of nine, you’ll be responsible for delivering a successful strategy and operational plan for virtual events and mass participation products, ensuring sustainable growth and impact.
Working within the Fundraising team, this role involves driving the development of engaging campaigns that increase supporter numbers and income, all while providing an excellent supporter experience. Collaboration across the charity is key to ensuring the programme runs efficiently, with decisions informed by data, supporter insights and market trends to help identify opportunities.
In partnership with the Head of Mass Participation, you will help shape and deliver the programme’s strategy, develop and monitor the annual budget and report on performance with clear analysis of any variances. The role also includes leading the creation and delivery of an insight-led marketing strategy.
To be successful in this role, you will have significant experience in mass participation fundraising and virtual events, with a strong track record of growing income. Confidence in setting and managing large budgets, reporting on KPIs and adjusting plans as necessary is essential. An understanding of supporter and stakeholder needs is vital, with the ability to use insight to shape effective communications and stewardship. You’ll also be an experienced team leader who can motivate and guide others to deliver results.
If this sounds like you, join us in making a difference in the lives of those affected by dementia.
Our culture
In addition to a competitive salary and a generous benefits package, we truly value our people. It’s important for us to create a working environment that looks after our workforce to support them in achieving their full potential. You will become part of a diverse and dedicated team who are supported to use and develop their skills. We recognise and value the key role you will play in delivering our strategic plans for the benefit of those living with dementia.
Our staff have a voice. Representatives from different roles and levels across the organisation positively contribute to and lead on our working groups around health and wellbeing, menopause, and equity, diversity and inclusion.
Dementia UK is proud to welcome everyone. We aim for a truly inclusive culture with talented, diverse teams that represent a variety of backgrounds, perspectives, and skills. We celebrate difference and individuality and encourage everyone to join us and be their whole selves always.
Dementia UK is a Disability Confident Employer. If you’d like support to make an application, contact the recrutiment team.
This role will be subject to a Basic DBS check.
By applying to join Dementia UK, you acknowledge that in the event you are successful for the role, any offer and your ongoing employment will be conditional on you having or obtaining the right to work in the UK.
*Please note that any decision on flexible working is based on business needs
The client requests no contact from agencies or media sales.
Purpose of role: To support the Head of Partnerships in managing and retaining the charity’s existing donor base and in establishing new major donor partnerships to secure significant income for the Whitley Fund for Nature (WFN): an impactful fundraising and grant-giving wildlife conservation NGO focused on supporting grassroots projects across the Global South.
Reports to: Head of Partnerships
Contract: Full-time, permanent contract, working 5 days p/w
Deadline to apply: Friday 23rd May (but please apply at your earliest convenience). Initial interviews will be targeted for end of May.
Whitley Fund for Nature
Whitley Fund for Nature (WFN) is a UK charity supporting grassroots conservation leaders across the Global South. Through project funding (Awards), training, and media profile, we support local solutions to the planet’s most pressing conservation challenges. Our winners are courageous changemakers, working alongside communities to save species and protect ecosystems. Established in 1993, we have channeled £24 million to +220 conservation leaders in 80 countries, benefitting wildlife, landscapes, and people. WFN is governed by a committed trustee board. Our team is dynamic, passionate about our mission, and ambitious. The charity benefits from high profile support from Patron, HRH The Princess Royal, and Ambassador Sir David Attenborough. Our funding is raised each year, mainly from family trusts and foundations, as well as from individuals, corporates, and international NGOs, with a current annual income of around £2.6m/year. We raise funds based on winner need, and in the coming years are seeking to steadily grow what we provide in support to winners, actively pursuing new partnerships to support our mission.
The Opportunity
We are looking for a motivated and detail-oriented Partnerships Manager to join our small and dynamic team. This new role will support the Head of Partnerships and wider WFN team in delivering our fundraising strategy, stewarding high-value donor relationships, and unlocking new opportunities for income growth.
The Partnerships Manager will work directly with some of WFN’s existing portfolio of 30 Major Donors made up primarily of Trusts, Family Foundations and High-Net-Worth Individual (HNWI) supporters, with some Corporates. The Partnerships Manager will maintain close professional relationships with supporters that are bespoke and require excellent interpersonal skills, with most meetings taking place in-person, in central London.
This is an exciting opportunity to contribute to a highly respected conservation organisation making a real difference on the ground.
PARTNERSHIPS MANAGER - PERSONAL SPECIFICATION
Essential
· A proven track record of fundraising, donor management, and/or building relationships with stakeholders in the non-profit or philanthropic sector.
· Excellent writing and communication skills, with experience drafting donor materials and reports.
· A proven track record in the development of grant applications, including drafting objectives, activities, timelines, indicators, and budgets, as well as coordinating narrative content and inputs from across the team.
· Past experience coordinating and delivering fundraising and engagement events.
· Experience coordinating volunteer committees.
· Exceptional interpersonal qualities, and comfortable liaising with high-profile individuals and senior stakeholders.
· Strong organisational skills and attention to detail.
· Proactive, dependable, and able to manage multiple priorities.
· A flexible ‘can do’ approach with the ability to chase opportunities, while remaining resilient and positive
· An open and collaborative working style, with a willingness to share information, communicate clearly, and contribute to a supportive small team environment.
· A genuine interest in conservation and/or passion for social and environmental equity through a grassroots approach.
Desirable
· Experience working with donor databases or Salesforce.
· Familiarity with trusts and foundations, HNWI fundraising, or corporate partnerships.
· Previous work in a small, agile team or start-up-style organisation.
Additional details and benefits
· Attractive holiday package totaling 30 days p.a. plus bank holidays.
· Training and professional development opportunities provided.
· Hybrid working opportunities
· The charity operates a Pension Scheme and a Life Assurance Scheme.
This role is not eligible for UK Visa Sponsorship. Only applicants who have the right to work in the UK at the time of application will be considered for this role.
Regrettably, due to limited resources and the high number of applications we receive, we are only able to contact short-listed candidates. If you do not hear from us within four weeks of the closing date, please assume that you have not been successful on this occasion.
Diversity and Inclusion
At WFN we are committed to developing an inclusive and diverse organisation, in which everyone feels supported, valued, and able to be their full selves. We celebrate and respect diversity in nature and among the people and partners with whom we work. We need more people and diversity across the environment sector, and to achieve our vision. We are therefore particularly keen to receive applications from Black, Asian or minority ethnic; disabled; LGBTQ+; or from lower socio-economic backgrounds. As a small organisation we are committed to progressing and continuing development across DE&I. Please contact us to discuss any additional support you may need to complete your application. Applications are considered solely on your demonstrated suitability
Whitley Fund for Nature is a fundraising and grant-giving nature conservation charity supporting grassroots practitioners across the Global South.
The client requests no contact from agencies or media sales.
To support the Finance team with efficient and effective financial processing and financial controls, by holding responsibility for the various admin tasks within the team. To maintain close working relationships with other AKF (UK) employees and provide cover of key responsibilities for the Finance Officer (Expenditure) and Finance Officer (Income).
KEY RESPONSIBILITIES AND CORE TECHNICAL COMPETENCIES
Financial administration
• Administration of the donations inbox, liaising with donors and prospective donors for simple queries. Ensuring good organisation of the inbox with a clear labelling system.
• Draft donation acknowledgement letters for donors to acknowledge donations received.
• Management of Raisers Edge donations management system, including:
review of potential duplicate donor records
ensuring documentation for Gift Aid donors
making edits and updates to donor records as and when required.
• Creation of a tracker for Raisers Edge issues to ensure these are managed and dealt with appropriately.
• Follow up with donors who have expressed an interest in Gift Aid.
• Liaising with the Comms team to ensure maintenance of supporters contact list.
• Digital archiving of paper-based records held within the Finance Department.
• Support Finance Managers with the organisation of the shared drive and the Sharepoint site.
• Management of Finance policy and procedure documents library on the shared drive, ensuring these are up-to-date and accessible to staff.
• Scan letters received for finance and deal with these appropriately (sharing with the relevant individual and/or filing on the shared drive).
• Download bank statements on a daily basis and save on the shared drive.
Financial controls
• Reconciliation of simple balance sheet accounts (e.g. petty cash, debit notes, deposit accounts) on a monthly basis. • Reconciliation of properties bank accounts and deposit accounts on a monthly basis.
• Support the Finance Officer (Income) with donations collections and trips to the bank to deposit cash and cheque donations, ensuring all cheques and cash received are banked promptly and securely.
• Provide assistance with the annual audit and the preparation of the statutory accounts, particularly with regard the provision of supporting documentation.
Financial processing
• Manage the corporate credit card process and user register, including onboarding of new users.
• Issue monthly credit card statements to staff members for their expenses submissions.
• Conduct first finance review of monthly credit card submissions and collate the supporting documentation submitted, ready for posting.
• Collate Out of Pocket expenditure claims and conduct a first review of these before processing by the Finance Officer (Expenditure).
• Support the Finance Officer (Income) with quarterly donor pledge statements process.
• Post property and Victoria Hall interest, bank sweeps, and charges into Business Central.
Supporting others
• Perform any other financial duties and responsibilities as assigned by the Financial Controller, Properties Finance Manager, Head of Finance and Operations.
• Supporting Finance Officers (Income and Expenditure) and covering key tasks in their absence
Qualifications
• Educated to A-Levels (desirable).
Experience
• Experience using Excel and MS Office suite.
• Flexible approach to working, able to pick up a variety of tasks/projects with minimal supervision; ability to anticipate issues or scenarios, and to address them proactively
• Experience of charity accounting and knowledge of such requirements (desirable).
Skills
• Highly organised with good administrative skills.
• Good interpersonal, customer care and liaison skills with a wide range of stakeholders.
• Fluent in oral and written English.
• A commitment to high professional and personal standards and continuous improvement.
• Strong numerate skills with acute attention to detail.
• Ability to work under pressure, manage competing priorities and delivering to tight deadlines.
Knowledge
• Understanding of and appreciation for ADKN’s goals, values and ethics.
• Awareness of charity accounting, charity fundraising regulation and company legislation.
Application Details:
• Must have right to work in the UK.
•Must include CV and a supporting statement that outlines why they want the role, why they want to work for AKF(UK) and how their experiences and skills to date will make them the most suitable applicant for the role.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
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This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Are you interested in joining an International Development Charity to work on its individual giving programme? If so, you will be joining at an exciting time for Mothers’ Union, as we prepare to celebrate our 150th anniversary in 2026.
Founded in 1876, Mothers’ Union is a women-led volunteer movement, with a membership of 4 million people around the world, 36,000 of whom live in the UK and Ireland. Based on Christian fellowship, members express their faith through action in their local communities, aiming to create a world where every individual can reach their full potential, by stopping poverty, injustice and violence.
You will be responsible for the implementation and day to day project management of the individual giving programme across our existing and new fundraising products, including our regular giving F2F activity, tribute funds and appeals programme. As part of a small individual giving team you will be working under the direction and authorisation of the Head of Individual Giving.
The Individual Giving team is responsible for income generation from individual supporters and members, using a range of direct marketing techniques via both online and offline channels. This is an exciting time of growth and opportunity for Mothers’ Union and we are looking for an enthusiastic person to take on this challenge and join our successful team.
Key Responsibilities:
- Assist in the implementation of Mothers’ Union’s fundraising strategy as defined by the annual Individual Giving fundraising budget and plan.
- To maintain professional standards whilst representing Mothers’ Union, ensuring both the reputation of the charity and adherence to our fundraising standards are maintained.
- To ensure good communication with F2F agencies, internal team members and the public by making sure that external communication channels are kept up to date.
- To be the primary point of contact for all supporter enquiries and complaints related to face to face fundraising.
- Managing and inspiring members and volunteers to support fundraising activities.
- To be proactive in keeping up to date with industry trends and changes.
Please refer our job description for more information.
Benefits
- 25 days of annual leave (full time) plus up to 4 days of leave (full time) given at the discretion of Mothers’ Union.
- Employer pension contribution of 6.5%.
- Enhanced maternity, paternity and adoption pay.
- Two volunteering days per calendar year.
- One away day per calendar year.
- Enhanced sick pay.
- Bereavement leave & Compassionate leave
- Season ticket loan.
- Cycle to work scheme.
- Employee assistance programme.
- Eye care voucher and an allowance towards glasses.
Work Location/Hybrid Working Pattern
This role will be based at our Head Office in central London. Mothers’ Union operates a hybrid working model. Staff are required to work an aggregate minimum of 90 days per calendar year (pro rata for part timers) at our Head Office, Mary Sumner House in central London. Tuesdays are our anchor days where every staff member is expected to be at the office. The 90 days includes anchor Tuesdays. In addition, Thursday is a core working day where part time staff are expected to work, either at home or from the office as needed.
How to Apply
If you are interested in this position, please apply by sending your CV and a Cover Letter via Charity Job. The Cover Letter should clearly outline how your skills match the main responsibilities of the role. Please note – only applications with a cover letter, alongside a CV, will be considered.
Application Deadline
The deadline for applications is 14 May 2025 at 5:00 pm. Due to the number of applications we may receive, we will not be able to individually respond to each applicant. Kindly note, we will only be getting in touch with the applicants shortlisted for an interview. We aim to get in touch with the shortlisted candidates after the application deadline. We will be conducting interviews for suitable candidates as we go along and may fill the role before the closing date.
Equal Opportunity
Mothers’ Union is an Equal Opportunity Employer. We celebrate diversity and are committed to create an inclusive environment for all employees. You will be expected to ensure that Mothers’ Union’s Equality, Diversity and Inclusion Policy is adhered to in all respects of the role.
The client requests no contact from agencies or media sales.
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This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
The eoa exists to grow and strengthen employee ownership as a force for powering fairer livelihoods, stronger businesses, and a more resilient economy. With 800+ member businesses and a community of thousands of employee owners, we are the national voice for employee ownership in the UK.
Our refreshed strategy is focused on accelerating impact through people powered growth. We’re here to make employee ownership a mainstream business model choice—by expanding the sector, setting the standard for excellence, and building a connected, values-led ecosystem. We do this through sharp insight, high-impact advocacy, and a thriving member experience.
For founders and business owners exploring employee ownership, or for leaders and managers building Great EO businesses, the eoa offers tools, knowledge, experience and connection. We facilitate powerful peer learning, codify what works, and champion the stories that inspire others to choose EO.
Together with our members, we’re creating the conditions for employee ownership to thrive—seizing the political, cultural, and digital opportunities ahead. and this is where you come in.
As Director of Partnerships and Growth, you’ll be the driving force behind the eoa’s external influence and reach. you’ll lead our advocacy and external affairs strategy, build meaningful partnerships, and deliver powerful events programmes that accelerate adoption of Great EO. You’ll also shape the narrative—ensuring our insights, policy recommendations and thought leadership land with impact.
This is a high-profile, senior leadership role at a pivotal time for the EO community. It calls for someone with a track record in advocacy or external affairs, strong commercial acumen, and the ability to lead high-performing teams. It also needs a big-picture thinker - someone who can champion EO, influence change, and help us build a more inclusive, resilient economy.
If you’re excited about the opportunity to grow an economy that puts people at the heart of business, we’d love to hear from you.
Role Details
At the heart of this Director of Parnterships & Growth role is the opportunity to shape the external environment for employee ownership, champion the voice of our members, and lead high-impact strategies that grow both our reach and the sector itself.
You’ll lead on policy, advocacy, external affairs and events—crafting compelling narratives, building powerful partnerships, and delivering programmes that drive commercial sustainability and sector-wide change.
From shaping relationships with key stakeholders and securing strategic sponsorships, to overseeing the delivery of thought leadership, content, and events, you’ll ensure that the eoa is not just part of the national conversation—but leading it.
Your ability to influence, convene, and inspire will be critical to removing barriers to employee ownership and unlocking the potential of our £1.7m organisation to deliver even greater impact.
Join us on this exciting journey where your leadership will shape policy, grow influence, and contribute to our mission of unlocking the potential of people, businesses, and the economy through employee ownership.
This role is remote, however regular travel to our HQ in Brough and across the UK is expected.
Key Responsibilities
- Lead external affairs, collaborating with stakeholders to shape policy, advocacy and best practice that removes barriers and expands EO.
- Establish relationships and secure commercial partnerships and sponsorships, generating revenue to support advocacy, events, and sector growth initiatives.
- Engage key stakeholders to co-produce content that positively influence EO practice and policy and amplify the eoa’s voice in public affairs.
- Oversee delivery of an effective content strategy that delivers our commercial objectives and positions the eoa as the leading EO authority.
- Oversee events programmes, ensuring they drive knowledge-sharing, sector development, and commercial sustainability.
- Represent the eoa at industry forums, policy roundtables, and public affairs events, championing the employee ownership model.
- Collaborate with the Director of Membership & Operations to align advocacy efforts with member needs and engagement.
- Lead and develop high-performing teams, fostering innovation and delivering measurable impact across advocacy, policy, event activities.
Success in this role
Success in this role means having a positive impact on the growth rate, influence and adoption of great EO across the employee ownership sector. Strengthening and expanding stakeholder relationships, driving advocacy impact and securing commercial sustainability through a diverse mix of sponsorships, partnerships will also be indicators of success.
Key outcomes for the role
- Growth of the employee ownership sector. Measured by increased number of EO businesses, heightened sector awareness
- Strengthened corporate engagement. Measured by growth in strategic partnerships, corporate and government engagement
- Strong Commercial Sustainability. Measured by increased sponsorship revenue, secured long-term commercial partnerships
- Increased policy influence. Measured by policy recommendations adopted, increased government engagement
- Enhanced sector insight and intelligence. Measured by utilisation of high-quality data and insights for regular sector related content outputs.
- Development and adoption of best practice. Measured by creation, adoption and promotion of best practice across the EO network.
- Successful events programmes. Measured by iIncreased participation, sponsorship growth, positive feedback.
About you
- Proven expertise in advocacy, public affairs, or policy leadership, ideally within a business, trade body, or membership association.
- Strong stakeholder engagement skills, with experience influencing government, media, and corporate partners.
- Demonstrated ability to drive sectoral or policy change, leading successful advocacy initiatives.
- Strong commercial acumen, with experience in sponsorship acquisition, revenue generation, and developing financially sustainable initiatives.
- Exceptional strategic communication and storytelling skills, able to engage and mobilise diverse audiences.
- Experience in event programme development, ensuring high engagement and sector impact.
- Passion for employee ownership and economic models that promote shared prosperity.
- Innovative, creative, and proactive in problem-solving and strategy execution.
- A confident and transparent leader who fosters collaboration and inclusivity through teamwork.
- Self-aware with emotional intelligence, resilience, and integrity.
Role Summary
- Contract: Permanent
- Hours: Full time, 37.5 hours per week
- Location: Remote, with regular travel to eoa offices and national events
- Salary & Benefits: £65,000 p/a + 7% Pensions. 30 Days leave + Bank Holidays.
- Reports to: CEO
- Management: TBC
We exist to grow and strengthen employee ownership as a force for powering fairer livelihoods, stronger businesses, and a more resilient economy.





The client requests no contact from agencies or media sales.
ID: 1449 Social Media Manager
Service: Digital Marketing
Salary: Grade 4 point 29: starting at £36,842 – raising to £41,106 per annum + £480 home working allowance
Location: Homebased
Hours: Full time 37 hours per week
We offer flexible working arrangements - please see below for more details.
Contract: Permanent
Family Action & the Role’s Impact:
Family Action is a national charity that supports people through change, challenge and crisis across England and Wales. On 1st January 2025, Relate, the largest provider of relationship support, joined the organisation helping us reach even more people and support the creation of secure foundations for children and young people, and safe, supportive relationships for all.
For over 150 years Family Action has seen first-hand the power of family and relationships to shape lives, for better or worse. That's why we speak up for the importance of family in national and local policymaking, amplify family voices and represent the changing needs of families in the UK today.
Whatever family means or looks like to us, it's relationships that matter. With Relate at Family Action, we are able to extend the support we provide with counselling, information, mediation and support to individuals, couples and families from all backgrounds and sexualities, as well as provide expert training for relationship support practitioners.
This is an exciting opportunity to lead our social media team and help strategically shape the role of paid and organic social across Family Action’s channels, including those under the Relate brand. You will manage a team of two Social Media Executives and drive brand awareness, income generation and service marketing whilst also providing strategic insight around wider external engagement activity.
Main Responsibilities (for details check the job description and person specification):
• Lead on the development and delivery of paid and organic social media activity across both Family Action and Relate brands.
• Refine Family Action’s social media strategy in line with key brand, income generation and service marketing objectives
• Work with the Head of Digital Marketing and Senior Social Media Executive to develop a paid social and sales strategy to drive purchases of services and toolkits from Relate
• Lead on the development and delivery of sophisticated Meta and LinkedIn ad campaigns at each stage of the donation/purchase funnel ie. awareness, interest, conversion
• Line manage a team of two Social Media Executives responsible for the day to day management of both Relate and Family Action channels, and supporting local services and retail shops with their use of social media.
Main Requirements (for details check the job description and person specification):
• Extensive experience of strategically managing and developing social media channels for a large organisation/group/brand.
• Significant experience of developing successful paid social media campaigns for a range of business objectives including to drive income generation
• Excellent copywriting skills and the ability to write powerfully and succinctly for different objectives, audiences and channels.
• Excellent creative skills and the ability to recognise effective imagery, and stock photography and video.
• Experience of line management and/or mentoring a junior member of the team.
Benefits:
- an annual paid leave entitlement of 30 working days plus bank holidays
- up to 6% matched-pension contributions
- flexible working arrangements and new starters have the right to make flexible working requests from day one of employment
- enhanced paid sick leave and paid family leave provisions
- eye care and winter flu jabs vouchers
- cycle to work scheme
- investing in your professional development with ongoing quality training and career development opportunities
We are forward looking, ambitious and committed to continuous improvement. We are a people focused, can-do organisation, which strives for excellence in all we do and operates with mutual respect.
To Apply:
• Click the “Apply Now” link below and fill out our digital application form
• Closing Date: Sunday 1st June at 23:59
• To learn more about Family Action: Careers
Interviews are scheduled to take place virtually on 9th and 10th June 2025.
For direct queries or if you would like to discuss any aspect of the selection process or flexible working requests, please email: Matthew Dennis (full email address available on the advert document)
We about reserve the right to close the role early if we find suitable candidates.
Our commitment to Equality, Diversity & Inclusion:
We are happy to consider any reasonable adjustments that candidates may need during the recruitment process and you will be asked whether you require any adjustments if shortlisted for interview. We also make reasonable adjustments on the job, where required.
We are committed to Equality, Diversity & Inclusion in all that we do and welcome applications from all sections of the community. Intersectionality is important to us and we particularly welcome applications from ethnically diverse communities, LGBTQIA+ candidates and disabled candidates because we are committed to increasing the representation of these groups at Family Action. We know that greater diversity will lead to even greater results for families and children and strive for our workforce to be truly representative of the diverse communities we support. We offer a guaranteed interview scheme for disabled applicants who meet the minimum criteria for the role, and will reimburse your travel cost if you attend an interview.
Programme Delivery Officer
Department
Operations & Programmes
Reporting to
Director of Operations & Programmes
Managing
None
Location
This role is hybrid, with a requirement to work from the office (near Moorgate, London) a minimum of two days per week.
Travel Requirements
This role requires flexibility for occasional work on evenings and weekends. With some national travel to events as business needs require.
Main relationships
Director of Operations & Programmes, Head of Operations, Partnerships Project Manager
Benefits
· Salary £34,000
· 30 days leave (plus Bank Holidays)
· Bupa Health Cover
· Matched company pension scheme
· Life assurance cover offering 4x death in service benefit.
· Company sick pay
· Training and development opportunities
· Learning and Wellbeing Grant
· Employee assistance programme
· Season Ticket Loan
· Perks and discount platform
About us
Drinkaware is a leading charity concerned with reducing harm from alcohol. We do this by providing impartial, evidence-based information and advice and practical resources; raising awareness of alcohol harms; and working in partnership with others to deliver behaviour change through our tools and interventions. The Trust is funded primarily through voluntary, unrestricted donations from alcohol producers, wholesalers, and on- and off-trade retailers, but acts entirely independently.
Our Vision: Working together to reduce alcohol harm across the UK.
Our Mission: Using our expertise to give governments, industry, communities and individuals the knowledge and support to make informed decisions about alcohol and how to reduce the harm it can cause. Delivered though:
· Public-facing campaigns and digital services, information and guidance
· Evidence-led advice to governments and industry
· Independent research, consumer insight and evaluation
Our Values: Solid Reasoning; Clarity with Empathy; Understanding and Connecting; Principled Partnership; Determination and Curiosity
Purpose of the role
Reporting to the Head of Operations and working collaboratively with the Partnerships Project Manager, the Programme Delivery Officer will play a crucial role in the day-to-day programme management of the organisation’s programmes and partnership delivery.
This role will also involve strong elements towards cultivating relationships with key external partners, including businesses, non-profits and other stakeholders, to enhance organisational initiatives, drive growth, and ensure long-term collaboration. Providing rigorous operational support and programme administration as needed.
Main Duties and Responsibilities
· Provide comprehensive support to the Partnerships Project Manager
· Build and maintain strong relationships with current and potential new partners to maximise engagement and collaboration.
· Act as a point of contact for partners and project/programme stakeholders.
· Assisting with programme and project initiation, such as design and planning.
· Assisting with programme and project delivery, such as: updating progress, resolving problems, ordering content and collateral, and supporting with other delivery tasks.
· Data analysis and programme reporting, preparing partner reports and tracking performance.
· Organise and deliver outreach and engagement activity (such as running stalls at events) to partners, community groups and local charities.
· Travel to engagement events across the UK
· Represent and advocate for Drinkaware at partnership or public meetings and events.
· Coordinate with various departments (marketing, communications, partnerships, etc.) to ensure smooth implementation of partnership initiatives.
· Organise and support meetings (such as working groups and board meetings), providing comprehensive minutes capturing actions and decisions
· Provide effective facilitation of workshops and focus groups, managing the end to end client feedback process to internal stakeholders
Accountable for:
Delivery of partnership projects & programmes
PERSON SPECIFICATION
Qualifications and/or experience
Experience of partnership or programme delivery
Essential Criteria / Key Skills
1. Ability to multitask and manage several partnerships simultaneously
2. Strong communication and interpersonal skills, with the ability to build rapport and trust with partners at all levels.
3. Experience of organising small events and workshops
4. Experience of writing clear, concise, reports and accurately maintaining documentation
5. Attention to detail and foreplaning
6. Experience of a broad range of software packages including Word, Excel, PowerPoint
7. Strong analytical skills and presentation of data.
8. Experience providing administrative support.
9. Ability to work on your own and take initiative.
10. Ability to travel across the UK as necessary to attend events and meetings
11. A positive ‘can do’ attitude
12. Emotionally intelligent and resilient when under pressure.
13. An energetic and committed ambassador for Drinkaware, our mission and values
Special features of the role
This role requires flexibility for occasional work on evenings and weekends. With some national travel to events as business needs require.
How to apply: maximum 2 page A4 cover letter explaining your motivations for applying for the role at Drinkaware and outlining how they meet each point on the person specification. CV's only will not be considered.
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This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
The Society of Chemical Industry (SCI), a registered charity, is an international forum where science meets business. Established in 1881 SCI’s main charitable objective is to accelerate science out of the laboratory to address the key societal challenges facing society today. SCI does this by facilitating open innovation, identifying and promoting emerging technologies in the areas of climate and planet and health and wellness, and by providing support for the next generation of scientists and engineers.
Core to delivery of the Society’s mission is a growing portfolio of research journals that publish applied research across a broad range of sciences: from Agriculture to Energy and Material Science to Biotechnology.
The Role:
SCI is looking for a highly motivated and experienced Senior Press Officer to lead on its external and social media engagement strategy.
You will lead SCI’s engagement with media outlets – including national papers, trade publications and broadcast – to increase our public profile, promote our work and build support for our campaign to accelerate the commercialisation of the UK’s science base.
You will manage SCI’s press office on a day-to-day basis – scanning the media and political landscape to find opportunities for SCI to leverage its unique expertise and perspective as an organisation at the intersection of science and business. Part of the role will include public affairs (20%) where you will also support SCI’s Head of External Affairs with political engagement as required – coordinating and facilitating SCI’s engagement with key politicians and political contacts.
This role is suited to someone with at least 3 years of professional experience in communications, with an excellent news sense and a solid contact book of journalist contacts.
Responsibilities:
• Closely monitor the news agenda, seeking out opportunities for SCI to comment on fast-moving events and raise the profile of our policy positions and significant research into the potential of the UK’s science base.
• Develop and build national, trade and regional media contacts, hosting journalists at SCI offices in Belgravia.
• Establish KPIs for SCI’s media engagement and monitor and demonstrate progress in meeting them.
• Work with the Social Media team to develop and draft content related to our policy priorities for our social media channels.
• Support the wider team on other ad hoc tasks such as political monitoring and public affairs support.
Knowledge, skills and experience required for this position
• A demonstrable passion for and understanding of science, its purpose for the economy and society, and communicating that to public and political audiences.
• Minimum of 3-5 years in a press office or media-related environment.
• Confident in working in a fast-paced environment and ability to be quick and agile in responding to news opportunities as they arise.
• Well-developed interpersonal and communication skills. Able to quickly establish rapport and build strong collaborative relationships.
• Excellent time management skills: ability to work to tight deadlines and prioritise workload.
• A strong team player who is also a self-starter who can work independently and confidently. An attitude that actively seeks continuous self-development and ways of doing things better.
• Excellent written communication skills and the ability to condense complicated subject matter into succinct, accessible copy.
Benefits
• Competitive salary of £45-50,000 pa (FTE), 25 days holiday, plus bank holidays.
• Market leading pension plan.
• Opportunities for career growth and advancement.
• Dynamic and collaborative hybrid work environment (office days Tues-Thursday).
SCI® is a global network of innovators using science to tackle some of the big societal challenges of today, across climate and planet and health
We’re Recruiting – Fundraising Manager
From your UK home-base you’ll be flying the flag for the charity outside of Wales as a Fundraiser. You’ll put on quality fundraising events and build strong relationships through our reputation and Welsh links making a difference when it comes to people with cancer.
Picture being our Fundraising Manager and putting on fundraising events such as dinners and corporate sponsored events like golf or racing days. And, linking with London in Wales Week promoting networking opportunities with grant-givers, major donors, commercial, and corporate sources. Plus, you’ll help manage and set up our high value business network committees outside of Wales which we’ve already made a start on.
In this Fundraising job you can expect to be doing things like:
- Sales & Relationship Management – you’ll be looking after a portfolio of our new and established individual and corporate high net worth donors
- Business Growth Development – you’ll have five figure income targets to meet so will plan your client cultivation work to report and present how your delivery is going
- Collaborating – you’ll interact with our key internal stakeholders about your work and join a team of colleagues across the business where sharing and building on ideas and taking on feedback is welcomed
- Networking – you’ll promote ways our donors and prospective clients can engage with our work and navigate relationships to grow and build connections
- Event Management – you’ll plan, organise and deliver quality fundraising events with networking and income opportunities
- Stewarding - through engagement and excellent customer care you’ll demonstrate our values in the way you work and encourage your portfolio of connections to become embedded in supporting our aims and wider work
To be our Fundraiser with a flair you’ll be skilled in areas where you can scope business development opportunities and turn them into income, manage commercial relationships and put on quality events, build an income pipeline and be self-motivated in pushing past targets.
Fundraising experience desired but not essential in comparison to your transferable skills. Similar jobs you may have experience in could be: Corporate Fundraiser, Fundraising Manager, Partnerships Manager, Business Development, Sales Executive, Recruitment Consultant, Recruitment Manager, Account Manager, Events Manager, Sales & Marketing, Estate Agency Sales, Travel Sales, Customer Care
We’d like your CV and a Covering Letter to demonstrate how you have done or could adapt to this type of Fundraiser role and match the job essentials. We’re looking for skills to show us you can deliver:
- Effective business relationships: Build and foster lasting working relationships among high net worth and corporate donor circles
- Exceptional customer care: Put into practice second to none donor care and a prestigious level of customer service
- Identify and scope viable business opportunities and build a growing income pipeline
- Plan, organise and manage events to fundraise and network
- Collaborate with the people around to come up with great ideas, put them into practice and take on feedback as well as lead and contribute
- Capture and communicate the results of your work across a range of people and discuss and influence groups to support our cause through talks, presentations and producing reports
- Be tenacious and self-motivated to proudly deliver quality work whilst making sensible decisions around priorities, organising your own time to meet deadlines and achieving goals
The details
Working 28 hours per week flexibly you’ll need a UK work base. The salary is £29,600 (or £37,000 FTE)
Days and hours can be built in and around our standard operating week as set out in our staff benefits. We’re open to making the working week fit into your own lifestyle and the nature and needs of this type of Fundraising role. With a lot of autonomy in where you run events to meet your annual target there may need to be some travel to a city/location where you’re generating the income or some events you run may be in evenings or weekends.
Around going to work events for the role the rest of the job can be done from home anywhere in the UK. Our Cardiff City Centre Head Office is always available to you too. Most Team meetings and day to day colleague work is handled remotely but we’d expect to see you in the office for things such as our quarterly team meetings.
To Apply
Please email your CV and covering letter to our People Team. Your application should demonstrate how your skills or experience match the job role essentials and your motivation behind your application. The closing date for your application to be submitted is by midnight the 14th May.
Your Staff Benefits
In return for joining us you’ll be part of a people orientated culture, make impact through a worthwhile cause and have Staff Benefits such as:
Core working hours 11am-3pm to fit work your lifestyle and personal life around our 7am-9pm general operating hours (flexibility in this type of role required around events)
Super flexible place of work options with no minimum Cardiff Head Office weekly attendance requirement although we encourage as much in office work as possible
A generous 35 days annual leave including public holidays that increases with length of service (pro rata’d for part time staff)
- Your birthday off work once you’ve been here for 12 months.
- Opportunity to buy up to 10 days of additional annual leave per year
- Occupational sick pay after completion of probationary period
- Contributory pension scheme
- A tailored induction and support programme to help you succeed and excel
- An Employee Assistance Programme (EAP) offering access to 24/7 confidential advice and support
- The opportunity to participate in staff volunteer activities to support the wider organisation
- The opportunity to learn from, grow with, support and develop people who volunteer with US
About us
Around 20,000 people are diagnosed with cancer in Wales every year. We’re proud to support over 10% of those and we want to be there many more.
We give help, hope, and a voice to everyone affected by cancer. We understand how cancer can impact every aspect of life and how it affects families and friends too. Our wide range of services offer information, advice, and specialist support to people living with cancer, and their loved ones.
We’re committed to listening to the real experiences of people affected by cancer in Wales to drive the changes that make a difference.
More about US
At Tenovus Cancer Care we’re committed to making our workplace diverse and inclusive where everyone feels they belong and can be their authentic selves at work. We’re proud to be an equal opportunities employer who does not discriminate based on the Equality Act 2010’s Protected Characteristics. All qualified applicants will receive equal consideration for employment and we will adjust our recruitment processes where we can to support people who wish to join us.
When our people talk about working here they’re proud to reflect our values. They’ll use words such as friendly, fun and welcoming to describe their experience and love our work culture around job flexibility. As well as it being a nice place to work for a good cause the staff benefits are good. On top of the above we’ve got a stylish Head Office in the heart of Cardiff and things to support you in and out of work like an interactive induction programme, an accessible Learning Platform, development opportunities and experienced managers. Plus a Staff Social Committee who organise regular get togethers!
Equal Opportunities
At Tenovus Cancer Care we’re committed to making our workplace diverse and inclusive where everyone feels they belong and can be their authentic selves at work. We’re proud to be an equal opportunities employer who does not discriminate based on the Equality Act 2010’s Protected Characteristics. All qualified applicants will receive equal consideration for employment and we will adjust our recruitment processes where we can to support people who wish to join us.
If we can support you with your application at all please contact our People Team.
Your Personal Data
We’re committed to being transparent about how we collect and use that data and to meeting our data protection obligations and you can find full details about this in our Job Application Privacy Notice here on our Work for us page on the Tenovus Cancer website.
Should you have any queries regarding the use of your personal data, please contact our People Team.
The client requests no contact from agencies or media sales.
Salary: £28,000 plus London Weighting (£2,600) dependent on location
Location:Remote with frequent travel to projects in Hampshire, Berkshire and London. This includes projects in Aylesbury, High Wycombe, Havant, Portsmouth, Southampton, Slough and Reading. You can also work from FoodCycle’s office in Vauxhall, London
Hours: Full time, 37.5 hours per week
Contract: Permanent
If you love food and people, then this is the ideal job for you! We are FoodCycle, a multiple award-winning charity, with a vision to make food poverty, loneliness and food waste a thing of the past for every community.
In this role you will have the opportunity to manage and develop our community meals projects in your region. Our projects are spaces where volunteers are empowered to run their own community meals using surplus food. Our guests can look forward to a hearty weekly meal in their local community where they will make friends and feel well nourished.
You will manage recruit and train local volunteers to be empowered to run these projects. You will liaise with a network of charities, build local relationships and create the most incredible community meals in your area. You will also line manage a Project Support Officer working across London and the South East.
You will be an excellent communicator, with experience of recruiting and managing volunteers. Using strong organisation skills, you will ensure our volunteers are trained, supported and on-message with FoodCycle strategy, and are confident enough to self-organise and make a success of their projects.
You will live within Berkshire, Hampshire, Surrey, or London with easy access to these counties (South, West, or North West London). You will be willing and able to travel within the region, and to work some evenings and weekends.
Benefits: We offer 26.5 days holiday plus bank holidays, and additional holiday for length of service (pro-rata for part-time). Our healthcare package allows staff to claim money back on healthcare bills and includes access to telephone counselling and online GP appointments.
How to apply: Please upload a CV of no more than two sides, and a covering note/letter of no more than two sides explaining why you are suitable for the role, via our vacancy website.
Deadline for your application: 11.59pm on Monday 26th May 2025.
Interview process: Shortlisted candidates will need to complete a 30 minute task prior to interview.
Inclusivity: FoodCycle is an equal opportunity employer and welcomes applications from individuals of all backgrounds. We are committed to creating an inclusive and diverse workplace where everyone feels valued and respected.
Safeguarding: Safeguarding is Everyone’s business – FoodCycle is committed to safeguarding and promoting the welfare / wellbeing of children, young people and adults at risk. This role will therefore require a satisfactory Enhanced DBS check.
Please note that you will need to have existing Right to Work in the UK to apply for this role. We are unable to provide visa sponsorship.
The client requests no contact from agencies or media sales.
Director of Services
We are seeking an experienced Director of Services to work as part of the Senior Management Team to provide strategic leadership and direction for the organisation and deputise for the CEO as required.
You will be responsible for the Charity’s client-facing, free at point of access, service delivery operations, including Information, Advice and Advocacy, and Hospital and Community support services.
Position: Director of Services
Location: Hayes, London
Salary: £55,000 per annum
Hours: Full-time - 35 hours per week
Contract: Permanent
Benefits: Flexible Working, Hybrid Working, Compressed hours available, Job share considered/Part-time hours considered, Training and development, 5% pension contribution, Health plan with employee assistance and 24 hour support, 26 days annual leave (plus bank holidays) rising to 30 days, London Living Wage employer
Closing date: Midday, Monday 12th May 2025
About the role:
As Director of Services, you will be responsible for a wide range of services including Hospital services (A&E support, discharge and falls prevention), community services (activity groups, befriending, clubs), information and advice services (including benefits, housing, carers and statutory advocacy).
You will be responsible for ensuring all contracts and grants deliver to targets and provide services of the highest possible quality standards with demonstrable impact measures and feedback systems.
You will be a key member of our Senior Management Team (SMT), helping to develop and deliver on our new 5-year strategy, and contributing towards the annual business planning and budgeting processes.
Alongside our CEO you will be responsible for managing our external partnerships and third sector consortia. You will help to ensure we influence the priorities of our three local authorities and play a key role in the NHS transformation agenda across Northwest London. You will be based in a positive, creative and ambitious organisation, supported by a skilled SMT and responsible for a team of experienced managers.
Your key responsibilities will include:
• Provide strategic leadership, direction and development of all Age UK HHB Services, contributing to organisational strategy and the annual business planning process.
• To work with the leadership team to identify and resource development opportunities, and to ensure our activity is providing optimum impact to improve the lives of older people in the borough
• Line Manage and develop Head of Services, Service Managers and other staff as appropriate, including setting targets and monitoring performance by ensuring that regular supervisions and appraisals are carried out, and tackling any performance issues in line with policies and procedures.
• Ensure Age UK HHB staff and volunteers are provided with up-to-date information sources, including any changes in national and local policy. To ensure services achieve external and internal quality frameworks and best practice guidance and to drive efficient working practices.
• Develop and oversee systems for feedback from service users to ensure the work, ethos and culture of Age UK HHB are informed by older people.
• To ensure quality data is captured for all service delivery allowing us to measure reach and impact for effective performance management, overseeing the provision of monitoring reports and dashboards for funders and board
• To work with the CEO, Managers and Trustees to develop annual budgets and to ensure services and projects are delivered to budget.
• Work closely with external partners and commissioning/funding agencies to ensure that Age UK HHB delivers the range of services that are required and/or contracted, on time and on budget.
About you:
To be successful in the role you will need to be able to operate effectively in challenging times and a constantly changing working environment. Experience in successful leadership, managing people, organisational change and improving business processes to support the charity’s strategy will be essential to this role.
Essential skills and experience include:
• Educated to Degree level or equivalent, or substantial successful senior management experience.
• Proven experience as an inspirational and successful leader of teams of staff and volunteers.
• Substantial experience in effective management of time, tasks and projects.
• Demonstrable experience of working within and/or influencing change in health and social care services.
• Experience in designing, planning, leading and mobilising new or remodelled services from concept through to business as usual.
• Knowledge of the voluntary sector and its ways of working with knowledge and understanding of user involvement and empowerment.
• Knowledge and understanding of local health and social care structures.
• Excellent written and verbal presentation skills.
If you feel you have the necessary skills apply today!
The charity is an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, or pregnancy and maternity.
About the organisation:
Age UK Hillingdon, Harrow and Brent provides a wide range of services for around 15,000 older people across the three boroughs of North West London. We employ 100 staff and are supported by 180 volunteers. Our turnover is in the region of £3.5 million.
Other roles you may have experience with could include Deputy Service Manager, Service Coordinator, Head of Services, Service Lead, Social Care, Social Care Services, Health and Social Care, Programme Manager, Service Delivery Manager, Registered Manager, Registered Service Manager, Service Manager, Services Manager.
About us: Tender works with children and young people to prevent domestic abuse and sexual violence through creative projects. Since 2003, Tender’s work has grown and diversified from a single workshop programme delivered to schools, into a broader range of programmes reaching both children and young people and professionals with a safeguarding responsibility such as teachers, youth workers, social care workers and foster carers. Tender’s programmes include Healthy Relationships projects delivered across England, projects delivered using online resources and technology, specialist projects for vulnerable children and young people, whole school and whole setting approaches, and training for professionals with safeguarding responsibility and in workplaces.
About the role: The main purposes of the Projects Coordinator role are:
- Coordinating the administration of all aspects of Tender’s training programmes for adults across the organisation, with a focus on the coordination of our INSET work with schools.
- Supporting the Head of Adult Services and Service Delivery Lead (Adult Services) to manage relationships with Tender’s internal and external stakeholders, including colleagues, workshop leaders, teachers/carers, delivery partners and other service professionals
- Monitoring and evaluating the impact of Tender’s training sessions
Success in this role would mean that, after six months, you will have:
- Successfully coordinated the delivery of our adult training sessions in schools and youth settings
- Built good working relationships with the schools and settings we work in, and the facilitators who deliver our work
- Supported and worked flexibly with the Head of Adult Services and other colleagues to ensure the high quality and continued improvement of our work
- Use Tender’s data management systems, such as Microsoft 365 and Salesforce, confidently and in line with Tender’s policies
Essential requirements:
- Level 3 qualification in developing and delivering domestic violence training, or equivalent experience and a willingness to undertake the Level 3 training
- Proficiency in office software, including Word, Excel, Powerpoint
- Ability to coordinate complex projects involving a range of internal and external stakeholders
- Demonstrate commitment to safeguarding and equal opportunities
- Ability to manage your own time and priorities to meet the agreed objectives
- Ability to work with colleagues across departments and organisations
- Ability to solve problems, working flexibly and collaboratively
The client requests no contact from agencies or media sales.
We are looking for an Engagement Manager (East of England) to join us on a fixed term contract, for 12-months, to cover maternity leave.
About the role
The key purpose of the Engagement Manager role is to deliver regional Sight Loss Councils across the East of England and to engage with blind and partially sighted people across the region. We currently have two Sight Loss Councils (SLCs) in this region, so the postholder will be expected to care-take and develop both SLCs, focusing on the retention of the volunteers engaged and making sure the projects and work they are involved in, continue with success. You will also be managing and developing stakeholder relationships across all the areas in which we work including transport and health sectors, as well with local authorities and arts and culture venues in the region.
About you
You will have the passion and ability to use your lived experience or experience to influence change, for the benefit of blind and partially sighted people. As an experienced volunteer manager, you will engage and lead Sight Loss Council members in the implementation of the region’s business plans to bring about change across transport, health and the built environment, as well as areas of local interest such as arts and culture or retail.
You will be a self-starter and work well on your own but will also enjoy being a part of a team of other Engagement Managers across the country, with whom you can learn from, as well as share good practice with.
About us
At Thomas Pocklington Trust, we’re promoting equality and inclusion blind and partially sighted people in every aspect of society. One of our many missions is to establish Sight Loss Councils across the UK, to tackle local issues and work with businesses and service providers to improve the accessibility of their services.
The client requests no contact from agencies or media sales.
This exciting new role is perfect for a candidate who wants to deliver an immediate impact in their work and is enthusiastic about bringing people long with them, through a combination of:
- On-the-day supervision to our paid and voluntary staff across various workstreams.
- Conducting case review of debt issues (supported by our Quality of Advice and Case Review team) to ensure a gold standard in the quality of our advice.
- Playing a leadership role in nurturing partnerships, such as with council officers and specialist debt charities, to support our debt advice work and create pathways for client solutions.
- Shaping our directory of services for debt advice by supporting our leadership team to identify key areas of debt advice, desired client outcomes, and the steps required to resolve those client issues.
- Design and deliver training on debt issues to both paid and voluntary staff, as well as to community stakeholders.
- Supervise and monitor volunteers carrying out a small amount of casework where the client’s issue is of sufficient complexity to warrant engaging your expertise.
- Guaranteeing compliance with Financial Conduct Authority rules and regulations.
- Leading on research and campaign issues relating to debt and identifying where we can make a difference locally through our advocacy and case studies.
The client requests no contact from agencies or media sales.
Membership Lead
We’re seeking a passionate and ambitious Membership Lead to drive membership retention and growth.
As a mission-based organisation, we believe businesses have the power to be a force for good. Our members include a range of tea companies, from start-ups to multi-nationals who have joined us to address the complex systemic issues that the tea sector faces. We convene and facilitate collaboration between communities on the ground, our members, businesses, governments, and civil society, enabling us to mobilise our resources and deliver our transformational strategy.
Position: Membership Lead
Location: E2, near Bethnal Green (London). Hybrid, minimum 3 days in the office.
Hours: 37.5 hours per week (full-time), Monday to Friday.
Contract: Permanent
Salary: £40,000 to £45,000 per annum, depending on experience + company benefits.
Closing date: Wednesday 28th May 2025
About the role:
This role will take the lead in seeking out new opportunities for growth across our membership, including acquisition and retention and will be responsible for developing and implementing new initiatives to reach ambitious targets, as well as ensuring our existing members receive an excellent level of customer service.
Strong communication, engagement and interpersonal skills will be pivotal to this role as will the ability to interact, engage and influence senior stakeholders at all levels. This is a great opportunity to help develop, shape and promote our recently updated membership programme, bringing strong engagement and innovation skills, and experience of piloting and testing new approaches.
The successful candidate will have significant experience working at a manager level in a membership environment and will have experience of running successful acquisition and retention initiatives. They will also be a skilled income/fundraising generator with proven experience in achieving commercial targets, possibly with a previous account management background or experience of a similar B2B membership environment.
They will be a strong manager with experience of working in a busy and complex environment, managing multiple stakeholders and enquiries, as well as having in depth analytical skills, bringing data to life and providing key insights, which will guide us to make evidence-based decisions and sound judgements across the organisation.
This dynamic role will combine business development, relationship management, stakeholder engagement and operational oversight to ensure the ETP’s membership base thrives and aligns with our mission.
Key details:
- Reporting to: Head of Communications & Membership.
- Permanent contract, start date immediate.
- Hybrid working model with a minimum of three days per week attendance at our London office.
Key areas of responsibility include:
- Conduct research to identify and understand potential new member organisations in the tea supply chain.
- Develop tailored marketing materials, including PowerPoint presentations, one-pagers, and proposals.
- Represent ETP in meetings with prospective members to articulate the value of joining the partnership.
- Drive new member onboarding, ensuring a seamless and effective process.
- Act as the external face of the organisation and as the first point of contact for member queries, providing excellent service and timely responses.
- Conduct regular check-ins with members to understand their needs and priorities.
- Collaborate with internal teams to adapt offerings based on member feedback and emerging industry trends.
- Develop metrics to measure membership engagement and continuously monitor and report on these metrics to senior management and the Board.
- Lead the implementation, update and oversight of the CRM system to improve member engagement tracking and data management.
- Oversee data collection processes, including compliance with the organisation’s membership criteria.
- Support the identification of potential partnerships to bolster fundraising and broader impact.
- Monitor trends and opportunities in the sector to inform strategic priorities and member engagement.
- Develop compelling marketing and communication materials tailored to potential members.
- Collaborate with the Communications team to ensure consistent and impactful messaging.
- Support the Head of Communications & Membership in the implementation of the overall communications and marketing strategy.
- Support the development of thought leadership pieces, contributing to annual reports, and ensure high-quality written outputs.
- Manage, upload, and maintain website content effectively, ensuring accuracy and alignment with organisational branding and messaging.
- Plan, organise, and execute events, including forums and conferences, ensuring seamless delivery and high attendee satisfaction. Oversee all aspects of event management, including venue selection, logistics coordination, speaker management, and on-site execution. Collaborate across teams to ensure communications and events align with our goals.
About you:
- Approximately 10+ years experience in a Membership role.
- Have the right to work in the UK and reside within a commutable distance to our London office in Bethnal Green.
- Strong communication, engagement and interpersonal skills
- Proven ability to positively interact, engage and influence at all organisational levels including with senior management
- Proven experience of membership acquisition and retention
- Strong understanding of membership organisations
- Proven experience of successfully pitching new approaches to prospective members
- Proven experience in B2B sales, ideally within a membership organisation and agricultural supply chains.
- Excellent presentation, listening and negotiation skills.
- Strong verbal and written communication abilities, with fluency in English required and proficiency in additional languages, such as German or Arabic, considered an asset.
- Proven ability to work independently as a self-starter, demonstrating a dynamic, driven mindset with strong lateral thinking skills to solve problems creatively and effectively with minimal supervision.
- Strong experience in event management and delivery, including planning, organising, and executing forums, conferences, and other high-profile events.
- Demonstrated ability to manage multiple accounts and projects simultaneously, while maintaining attention to detail.
- Willingness and ability to travel both within the UK and internationally as required for the role.
- Proficiency in CRM software (e.g., Salesforce, HubSpot) and MS Office applications.
- Experience delivering client-focused solutions to private sector needs within a mission-based organisation.
Desirable:
- Experience with design tools, including the Adobe Creative Suite.
- Strong understanding of the issues and dynamics in agricultural supply chains and membership organisations.
- Account management or similar business experience in the FMCG sector or similar environment.
- Knowledge of corporate social responsibility in supply chains.
To apply for this position, please submit your online application form through this website and ensure you include your CV (maximum of 2 pages) and a cover letter (maximum of 1 page) outlining your motivation for applying and relevant experience.
About the organisation:
Founded in 1997, this not-for-profit membership organisation with 40 diverse members, collaborates with members and third-party grantors to implement impactful, long-term programs in tea-producing countries, improving the lives of farmers, workers, and communities.
The projects address critical issues in the tea supply chain, including poverty, gender-based violence, human rights violations, deforestation, and inadequate access to services. By partnering with corporate members, funders, and local implementers, they deliver tailored interventions and drive responsible business practices. Leveraging their unique position, they bring together the right stakeholders to tackle key challenges with actionable solutions.
PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.