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Epilepsy Society, Gerrards Cross (Hybrid)
£30,000 - £35,000 per year (depending on experience)
Posted 1 week ago Apply Now
Closing tomorrow
Bowel Cancer UK, SE11, London (Hybrid)
£27,965 per year + £2000 London Weighting (if applicable)
Posted 2 weeks ago
British Dyslexia Association, London (Hybrid)
£25,000 per year
Posted 2 weeks ago
The Orpheus Centre, Godstone, Surrey (Hybrid)
£28,000 - £32,000 per year
We are currently seeking a driven and pro-active Events Fundraiser to develop, coordinate and deliver the charity’s fundraising events
Posted 1 week ago Apply Now
Islamic Relief UK, Waterloo (Hybrid)
£48,704 + £4,000 London weighting per annum
Posted 1 week ago
Closing tomorrow
Blue Cross, Burford, Oxfordshire (On-site)
£40,000 - £45,000 per year
Posted 1 week ago
Closing tomorrow
Carers Trust, Multiple Locations (Hybrid)
£30,000 - £34,000 per year
Carers Trust is recruiting for a Senior Corporate Executive to create new partnerships and manage a selection of our current partners.
Posted 2 weeks ago
Closing tomorrow
Hireful Ltd, Birmingham, England (On-site)
£27607 per annum
Posted 2 weeks ago
Page 9 of 15
Vauxhall, Greater London (Hybrid)
£43,627.3 per year
Full-time
Permanent
Job description

Job Title: Deputy Helpline Manager

Location: Homeworking with a requirement to occasionally work at Head Office (Vauxhall, London)
Salary: £43,627.32 per annum (Inclusive of £3000 per annum London Weighting, which may not be applicable depending on your home location and any agreed permanent homeworking arrangement)

Contract type: Full Time, Permanent 

Hours: 37.5 hours per week. As part of this role, you will be required to participate in an out-of-hours on call rota.

This is your opportunity to join Refuge as a Deputy Helpline Manager, to lead, plan and deliver this incredible service to ensure that it supports as many women as possible in line with Refuge’s strategic vision.

Refuge’s National Domestic Abuse Helpline provides a first point of contact and a national gateway to services across the UK for women fleeing domestic violence and other forms of violence and abuse. The helpline will be handling 144,000 calls per year, and is constantly developing and expanding the ways that women can safety reach out for support exploring technological innovation. It offers a gateway for women and children experiencing domestic abuse by providing support, signposting, referrals and information about the services available to them.

The Deputy Helpline Manager will be working as part of a management team, leading, planning and delivering the service to ensure that it supports as many women as possible in line with Refuge’s strategic vision. They will be directly responsible for a large team of helpline staff and sessional workers and will work alongside the Volunteer Coordinators to support with the recruitment, training, induction and development of a large volunteer team.

As part of this role, you will be required to participate in an out-of-hours on call rota.

This post is restricted to women due to the nature of the role. The Occupational Requirement under Schedule 9 (part 1) of the Equality Act 2010 applies.

Closing Date: 09:00am 14 July 2025

Interview Date: Week commencing 21 July 2025

Refuge offers a variety of exciting opportunities to learn, develop and grow in your career. We recognise the value everyone brings to the organisation to achieve our aims and are dedicated to developing and rewarding our staff. More details of our benefits can be found in Job Information Pack.

Application resources
Posted by
Refuge View profile Organisation type Registered Charity Company size 101 - 500
Posted on: Thursday, 3 July 2025
Closing date: 14 July 2025 at 09:00
Tags: Social Care / Development, Domestic Violence / Abuse, Gender / Gender Based Violence, Safeguarding, Victim Support, Women's Rights, Social / Support Work

The client requests no contact from agencies or media sales.